Using Avaya Wireless Handset 375x

Release 4.7.4
Issue 1
July 2022
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 Contents

Chapter 1: Introduction.......................................................................................................... 10
Purpose................................................................................................................................ 10
Change history...................................................................................................................... 10
Chapter 2: Avaya Wireless Handset 375x overview............................................................. 11
Technical specifications.......................................................................................................... 11
Supported functions............................................................................................................... 18
Physical layout...................................................................................................................... 22
Parts of the 375x handset...................................................................................................... 24
Icons and Text in the Display.................................................................................................. 25
Icons details.................................................................................................................... 25
Keys and buttons.................................................................................................................. 29
Alphanumeric Keys................................................................................................................ 30
Chargers.............................................................................................................................. 31
DC3 Desktop Charger and DP1 Desktop Programmer....................................................... 31
CR3 Charging Rack......................................................................................................... 32
Battery pack charger........................................................................................................ 32
Accessories.......................................................................................................................... 32
Chapter 3: Menu tree.............................................................................................................. 34
Calls..................................................................................................................................... 34
Contacts............................................................................................................................... 35
Profiles................................................................................................................................. 36
Messaging............................................................................................................................ 37
My favourites........................................................................................................................ 38
Shortcuts.............................................................................................................................. 39
Connections.......................................................................................................................... 39
Settings................................................................................................................................ 40
In Call................................................................................................................................... 42
Customizing the menu tree..................................................................................................... 43
Chapter 4: Basic operations.................................................................................................. 44
Switching the handset on....................................................................................................... 44
Switching the handset off....................................................................................................... 44
Log in or out of a shared phone.............................................................................................. 45
Logging onto a handset......................................................................................................... 45
Logging off from a handset..................................................................................................... 45
Turning the audible signal on or off......................................................................................... 46
Locking and unlocking the keypad.......................................................................................... 46
Locking and unlocking the keypad in idle mode.................................................................. 46
Locking and unlocking the keypad during a call.................................................................. 46
Locking and unlocking the handset......................................................................................... 47

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 Contents

Muting the ringtone for incoming calls or messages................................................................. 47

Chapter 5: Menu operations.................................................................................................. 48
Connections.......................................................................................................................... 48
Bluetooth........................................................................................................................ 48
Selecting the headset profile............................................................................................ 50
System........................................................................................................................... 50
Defining handset action when placed in charger during a call.............................................. 53
Defining handset action when placed in charger and not in call........................................... 53
Calls..................................................................................................................................... 55
Call list........................................................................................................................... 55
Incoming call................................................................................................................... 58
Outgoing call................................................................................................................... 59
During a call.................................................................................................................... 61
Push-to-talk group call..................................................................................................... 68
Call services................................................................................................................... 70
Contacts............................................................................................................................... 72
Adding a new contact...................................................................................................... 73
Editing a contact.............................................................................................................. 74
Deleting a contact............................................................................................................ 75
Central phonebook.......................................................................................................... 75
My favorites.......................................................................................................................... 76
Adding to My favorites..................................................................................................... 76
Editing My favorites......................................................................................................... 77
Deleting My favorites....................................................................................................... 77
Messaging ........................................................................................................................... 77
Message List................................................................................................................... 77
Receive a Message......................................................................................................... 77
Receive a message with request for an answer................................................................. 83
Enhanced messaging...................................................................................................... 83
Mobile data..................................................................................................................... 86
Voicemail........................................................................................................................ 87
Profiles................................................................................................................................. 87
Adding a new profile........................................................................................................ 88
Activating a profile........................................................................................................... 88
Deleting a profile............................................................................................................. 89
Editing a profile............................................................................................................... 89
Shortcuts.............................................................................................................................. 89
Defining soft keys............................................................................................................ 89
Defining hot keys............................................................................................................. 90
Defining navigation keys.................................................................................................. 90
Defining the multifunction button 1.................................................................................... 91
Defining the multifunction button 2.................................................................................... 91
Settings................................................................................................................................ 92

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Contents

Sound and alert settings.................................................................................................. 92

Keypad lock settings........................................................................................................ 94
Phone lock settings......................................................................................................... 96
Display settings............................................................................................................... 97
Time and date settings..................................................................................................... 99
Call answering settings.................................................................................................. 100
Other settings............................................................................................................... 101
Chapter 6: Alarm operation.................................................................................................. 103
Push-button alarm............................................................................................................... 103
Man-down and no-movement alarm...................................................................................... 104
Acoustic location signal........................................................................................................ 104
Alarm with location information............................................................................................. 105
Alarm with data................................................................................................................... 105
Automatic Call after Alarm.................................................................................................... 105
Chapter 7: Procedure call.................................................................................................... 106
Example: Configuring a service with the Phone call function................................................... 106
Chapter 8: Advanced functions........................................................................................... 108
Admin menu....................................................................................................................... 108
Clearing lists in charger....................................................................................................... 108
Chapter 9: System handling................................................................................................. 110
Software upgrade and additional features.............................................................................. 110
Handset updates via the charging rack.................................................................................. 110
Chapter 10: Troubleshooting............................................................................................... 112
Operational problems........................................................................................................... 112
Error or warning messages................................................................................................... 113
Chapter 11: Operation Notice............................................................................................... 115
Chapter 12: Maintenance...................................................................................................... 116
Maintenance of batteries...................................................................................................... 116
Battery warnings............................................................................................................ 116
Charging the battery...................................................................................................... 116
Charging spare batteries................................................................................................ 117
Replacing the battery..................................................................................................... 118
Easy replacement of handset............................................................................................... 118
Starting easy replacement procedure.............................................................................. 119
Attach the hinge-type clip..................................................................................................... 121
Attach the swivel-type clip.................................................................................................... 121
Attach cover for no clip........................................................................................................ 122
Chapter 13: Energy efficiency............................................................................................. 123
Chapter 14: Bluetooth headset with 375x handsets.......................................................... 124
Introduction to Bluetooth...................................................................................................... 124
Wearing a Bluetooth headset............................................................................................... 124
Headsets............................................................................................................................ 124

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 Contents

Enabling Bluetooth.............................................................................................................. 125

Pairing and connecting a Bluetooth headset.......................................................................... 125
Selecting a Bluetooth headset.............................................................................................. 126
Removing a headset............................................................................................................ 126
Changing the name of a Bluetooth headset........................................................................... 127
Managing calls when using a Bluetooth headset.................................................................... 127
Making a call when connected with a Bluetooth headset................................................... 127
Answering a call............................................................................................................ 127
Ending a call................................................................................................................. 128
Controlling the volume or mute function ................................................................................ 128
Adjusting the volume during a call................................................................................... 128
Turning the microphone On/Off during a call.................................................................... 128
Transferring a call................................................................................................................ 129
Transferring a call to the handset.................................................................................... 129
Transferring a call to the Bluetooth headset..................................................................... 129
Switching to a corded headset........................................................................................ 129
Operation notice.................................................................................................................. 129
Accessibility and Voice quality........................................................................................ 129
Operation area.............................................................................................................. 129
Out of range.................................................................................................................. 130
Environmental requirements................................................................................................. 130
Bluetooth headset battery.............................................................................................. 130
Troubleshooting.................................................................................................................. 130
Chapter 15: Related resources............................................................................................ 132
Documentation.................................................................................................................... 132
Finding documents on the Avaya Support website................................................................. 133
Support.............................................................................................................................. 133
Appendix A: Safety precautions.......................................................................................... 134
Regulatory Compliance Statements (EU and EFTA)............................................................... 134
Exposure to radio frequency signals............................................................................... 134
Regulatory Compliance Statements (USA and Canada only).................................................. 135
Exposure to radio frequency signals............................................................................... 135
Precautions......................................................................................................................... 135
Handset........................................................................................................................ 135
Battery......................................................................................................................... 136

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Chapter 1: Introduction

Purpose
This document describes features and capabilities of Avaya Wireless Handset 375x.
This document is intended for people who want to learn how to use product features and
capabilities.

Change history

Issue Date Summary of changes

Release 4.7.4, Issue 1 July 2022 • This is the first issue of this document.

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Chapter 2: Avaya Wireless Handset 375x
overview

The 375x handsets are feature-rich handsets with color display, telephony, messaging, and
Bluetooth. They are highly robust handsets for use in rough and demanding environments.
The following two versions of the 375x handsets are available:
• Avaya Wireless Handset 3755: with messaging and alarm functions
• Avaya Wireless Handset 3759: EX classified handset
Note:
The 3755 handsets are available since July 2022. The 3759 handsets are under development
and will be available later in 2022.

Technical specifications
Avaya Wireless Handset 3755
Physical
Dimensions (l × w × d) 150 × 64× 23 mm
Weight 175 g (including battery and clip)
Material Case: PC / ABS, Key pad: PC, Clip: PA
Color • Handset: Gray or Black
• Front plates: Black (standard), Steel Gray,
Turquoise, Green, and Orange
Display • 40 х 50 mm (2.4 in), TFT display
• Multiple colors with high resolution, 262 K
individual colors
• 240 × 320 pixel LCD with white LED backlight
Clip Hinge-type (standard) or swivel-type or no clip
User interface
Table continues…

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Avaya Wireless Handset 375x overview

Indicator • Multicolor LED on top for visual indication of

incoming call or message
• The LED can also be used for visual indication of
normal function
Vibrator Incoming call, incoming message, or alarm
Battery and charging

Note:
All battery times are based on optimal conditions (no roaming or handover and black display).
Type Li-ion 3.7 V 920 mAh
Speech time • Up to 18 h (Bluetooth disabled and Location
features disabled)
• Up to 12 h (with Bluetooth headset in use and
Location features disabled)
• Up to 16 h (Bluetooth disabled and Location
features enabled)
• Up to 10 h (with Bluetooth headset in use and
Location features enabled)
Stand-by time • Up to 120 h (Black screen saver activated and
Location features disabled)
• Up to 60 h (Black screen saver activated and
Location features enabled)
Charge time <4h
Connectors
Multi-purpose connector With USB for fast software download, configuration
and battery charging
Headset connector Standard 3.5 mm, screw enforced 3.5 mm
Audio
Ring signal • Maximum sound level 100 dBA @ 10 cm
• Adjustable in 8 steps
Earpiece Adjustable in 8 steps of 3dB each
Loudspeaker Duplex loudspeaking function
Voice codecs G.722.2 and G.726
Languages
Menu and message languages Czech, Danish, Dutch, English, Finnish, Flemish,
French, German, Greek, Hungarian, Italian,
Norwegian, Polish, Portuguese (Brazilian),
Portuguese (European), Russian, Slovakian,
Spanish, Swedish and Turkish + one downloadable
Phonebook
Table continues…

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 Technical specifications

Central phonebook Maximum 40 characters in a name and 20 digits in

a number
Company phonebook • Maximum 24 characters in a name and 24 digits
in a number (1 number per name)
• 1000 entries
Local phonebook • 48 character name
• 24 digit work number
• 24 digit mobile phone number
• 24 digit other number
• Selectable ringtones per contact
• 250 entries
Telephony
Indication 14 ring signals, illuminated display, vibrator and
LED
Answer call Button press or auto answer
Call list storage capacity 50 calls (received, dialled, and missed) with time
stamps
Messaging
Maximum message length Up to 140 characters from handset, depending on
language and system settings
Storage capacity 30 received/sent messages (> 20 000 characters)
Multicast groups per handset The handset can be a member in maximum 8
different messaging groups
Message character encoding • SMS Standard
• Latin-1
• UTF-8
Additional
• Wideband audio • Customizable sounds
• High quality voice • Customizable menus
• Centralized management • Easily replaceable battery
• Easy access to PBX services • Sound off key
• Easy replacement of handset • Mute button
• Programmable headset button • 180 degrees rotation of message or call
information
• Programmable handset restrictions
• Clear message and call lists in charger
• Site survey tool
Bluetooth
Table continues…

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Avaya Wireless Handset 375x overview

Bluetooth radio ISM 2.4000–2.4835 GHz

Supported version 5.0
Supported profiles Headset and Handsfree
Radio
Automatic DECT protocol detection Automatic detection and configuration for US DECT
and EU DECT at first registration
Frequency range • 1880–1900 MHz: Europe, Africa, Middle East,
Australia, New Zealand and parts of Asia
• 1910–1920 MHz: Brazil
• 1910–1930 MHz: Latin America
• 1920–1930 MHz: US
Modulation GFSK
Channel spacing 1.728 MHz
Antenna 2 integral antennas for antenna diversity
Sensitivity −93 dBm
Maximum average power • EU/LA/BR: 10 mW
• US: 4 mW
Environmental
Operating temperature −10°C to +55°C (+14°F to +131°F)
Storage temperature1 −20°C to +60°C (−4°F to +140°F)
Relative operating humidity 5 % to 95 % non-condensing
Relative storage humidity 5 % to 95 % non-condensing
Storage life At least 7 years, dependring on the storage
environment
Service life At least 7 years, depending on the operating
conditions
Transport management No special requirements for transportation
Disposal management The Avaya Wireless Handset 3735 phone does
not contain expensive and toxic materials. Do not
throw the device into unsorted household waste.
Use designated utilization points for the disposal of
e-waste

Avaya Wireless Handset 3759

Physical
Dimensions (l × w × d) 150 × 64× 23 mm
Table continues…

1 Storing Li-Ion batteries at high temperature dramatically reduces its capacity. For example storage around +60°C
reduces capacity with 20% in less than a month, permanently.

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 Technical specifications

Weight 175 g (including battery and clip)

Material Case: PC / ABS, Key pad: PC, Clip: PA
Color • Handset: Gray or Black
• Front plates: Black (standard), Steel Gray,
Turquoise, Green, and Orange
Display • 40 х 50 mm (2.4 in), TFT display
• Multiple colors with high resolution, 262 K
individual colors
• 240 × 320 pixel LCD with white LED backlight
Clip Hinge-type (standard) or swivel-type or no clip
User interface
Indicator • Multicolor LED on top for visual indication of
incoming call or message
• The LED can also be used for visual indication of
normal function
Vibrator Incoming call, incoming message, or alarm
Battery and charging

Note:
All battery times are based on optimal conditions (no roaming or handover and black display).
Type Li-ion 3.7 V 920 mAh
Speech time • Up to 16 h (Bluetooth disabled and location
features enabled)
• Up to 18 h (Bluetooth disabled and location
features disabled)
• Up to 10 h (with Bluetooth headset in use and
location features enabled)
• Up to 12 h (with Bluetooth headset in use and
location features disabled)
Stand-by time • Up to 120 h (Black screen saver activated or
Location features disabled)
• Up to 60 h (Black screen saver activated or
Location features enabled)
Charge time2 Approximately 3 hours in CR3 charging rack and
DC3 desktop charger
Connectors
Multi-purpose connector With USB for fast software download, configuration
and battery charging
Table continues…

2 Note that not following environmental conditions can prolong charging time.

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Avaya Wireless Handset 375x overview

Headset connector Standard 3.5 mm, screw enforced 3.5 mm

Audio
Ring signal • Maximum sound level 90 dBA @ 10 cm
• Adjustable in 8 steps
Earpiece Adjustable in 8 steps of 3dB each
Loudspeaker Duplex loudspeaking function
Voice codecs G.722.2 and G.726
Languages
Menu and message languages Czech, Danish, Dutch, English, Finnish, Flemish,
French, German, Greek, Hungarian, Italian,
Norwegian, Polish, Portuguese (Brazilian),
Portuguese (European), Russian, Slovakian,
Spanish, Swedish and Turkish + one downloadable
Phonebook
Central phonebook Maximum 40 characters in a name and 20 digits in
a number
Company phonebook • Maximum 24 characters in a name and 24 digits
in a number (1 number per name)
• 1000 entries
Local phonebook • 48 character name
• 24 digit work number
• 24 digit mobile phone number
• 24 digit other number
• Selectable ringtones per contact
• 250 entries
Telephony
Indication 14 ring signals, illuminated display, vibrator and
LED
Answer call Button press or auto answer
Call list storage capacity 50 calls (received, dialled, and missed) with time
stamps
Messaging
Maximum message length Up to 140 characters from handset, depending on
language and system
settings
Storage capacity 30 received/sent messages (> 20 000 characters)
Multicast Groups per handset The handset can be a member in maximum 8
different Messaging groups
Table continues…

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 Technical specifications

Message character encoding • SMS Standard

• Latin-1
• UTF-8
Additional
• Wideband audio • 180 degrees rotation of message or call
information
• High quality voice
• Customizable sounds
• Centralized management
• Customizable menus
• Easy access to PBX services
• Easily replaceable battery
• Easy replacement of handset
• Sound off key or Mute button
• Programmable headset button
• 180 degrees rotation of message or call
• Programmable handset restrictions
information
• Site survey tool
• Clear message and call lists in charger
Bluetooth
Bluetooth radio ISM 2.4000–2.4835 GHz
Supported Version 5.0
Supported Profiles Headset and Handsfree
BLE Beacon Protocol iBeacon
Radio
Automatic DECT protocol detection Automatic detection and configuration for US DECT
and EU DECT at first registration
Frequency range • 1880–1900 MHz: Europe, Africa, Middle East,
Australia, New Zealand and parts of Asia
• 1910–1920 MHz: Brazil
• 1910–1930 MHz: Latin America
• 1920–1930 MHz: US
Modulation GFSK
Channel spacing 1.728 MHz
Antenna 2 integral antennas for antenna diversity
Sensitivity −93 dBm
Maximum average power • EU/LA/BR: 10 mW
• US: 4 mW
Environmental
Operating temperature −10°C to +55°C (+14°F to +131°F)
Storage temperature3 −20°C to +60°C (−4°F to +140°F)
Table continues…

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Avaya Wireless Handset 375x overview

Relative operating humidity 5 % to 95 % non-condensing

Relative storage humidity 5 % to 95 % non-condensing
Storage life At least 7 years, dependring on the storage
environment
Service life At least 7 years, depending on the operating
conditions
Transport management No special requirements for transportation
Disposal management The Avaya Wireless Handset 3759 phone does
not contain expensive and toxic materials. Do not
throw the device into unsorted household waste.
Use designated utilization points for the disposal of
e-waste

Frequency range and output power

The handset is a radio transmitter and receiver. When it is on, it receives and sends out radio
frequency (RF) energy. The handset operates on different frequency ranges depending on market
and employs commonly used modulation techniques.
Region DECT allocation Max. output power
(MHz) (mW)
Europe, Australia and New 1880 – 1900 250
Zealand
North America 1920 – 1930 100
South America 1910 – 1930 250

Bluetooth radio spectrum Max. output power

ISM 2.4000–2.4835 GHz Class 2, maximum 3 dBm

Supported functions
Note:
Some features or functions are license or system-dependent or require settings in the handset
through WinPDM or Device Manager.

Functions 3755 3759

General
Table continues…

3 Storing Li-Ion batteries at high temperature dramatically reduces its capacity. For example storage around +60°C
reduces capacity with 20% in less than a month, permanently.

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 Supported functions

Functions 3755 3759

Easy registration

Enhanced DECT Security

Vibrator

Headset connector

Loudspeaking function

2 Programmable Soft keys

8 Programmable Hot keys

Profiles

Shared phone

Contacts
(250 contacts)
Central phonebook

Company phonebook
(1000 contacts)
Downloadable languages

Multifunction buttons

Programmable Navigation key

Centralized management

Personalized menus

Easy replaceable battery —

Easy replacement of handset

Table continues…

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Avaya Wireless Handset 375x overview

Functions 3755 3759

Handset restrictions

Bluetooth

Telephony
Push to Talk (PTT)

Procedure call

Priority call

Voicemail access

Microphone on/off during call

Five predefined emergency

numbers
Messaging
Mobile data

Colored messaging

Interactive messaging

Patient ECG Waveform

Monitoring
Data with prefix

Message template

Advanced messaging queuing

Multicast or broadcast messaging

Message acknowledgment

Alarm
Table continues…

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 Supported functions

Functions 3755 3759

Push button alarm

Man-down and No-movement

alarm
Acoustic Location Signal (ALS)

Alarm with data

Automatic call after alarm

Location
BLE location

Location, base stations

LED
Multicolor LED

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Avaya Wireless Handset 375x overview

Physical layout
1 2

17

16

15
3
14
4
13

12 6

11 ABC
DEF

GHI MNO
JKL

PQRS WXYZ
TUV

10 7

9 8

1 Alarm button The button is push-button alarm located on the top

side of the handset. You can use the Alarm button
for sending alarms or dial a predefined number.
2 LED indicator Muticolor LED indicator indicates incoming call,
messaging, low battery, and charging.
Table continues…

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 Physical layout

3 Multifunction button 2 You can use the Multifunction button to configure

different functions. Long and multiple presses are
required to use this feature.
By default, only multiple press is configured to put
the device to sleep.

Note:
Once configured, the button is used
specifically as a PTT button.
4 Colour display The full graphic type of display is a 2.4-inch TFT
full-color display. The display has multiple colors
and backlighting.
5 Navigation key Use the Navigation key for stepping left or right,
and up or down in the menu. You can program the
Navigation key for shortcuts.
6 On-hook and On/Off key Is used to end a call, return to idle mode, and
switch the handset on or off by long press.
7 Sound off key Is used to turn on or off audible signals in idle
mode, silencing the ring signal at incoming calls
and to mute in the call.
During a call, a long press on the button changes
the microphone on or off.
8 Microphone The microphone is located on the front bottom side
of the handset. Is used in voice communication.
9 Space Is used to add space between text.
9 Multi-purpose connector The connector is used for battery charging,
software download, configuration and connection
of an IP 65 classified headset connector.
10 Key lock and Upper/Lower case key Is used to lock the keypad in combination with the
soft key "Lock". This key is also used for switching
between upper or lower case and digits.
11 Voice mail access A quick access to the handset’s voice mail. This is
a system-dependent feature.
12 Off-hook key Is used to answer a call, to pre-dial a number, and
as a shortcut to the Call list.
13 Soft keys The three Soft keys are located just beneath the
display.
The function of each Soft key is indicated by text in
the display just above the keys. In idle mode, user
can use the Soft key for specific functions defined
by the user of the handset.
Table continues…

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Avaya Wireless Handset 375x overview

14 Multifunction button 1 By default, it is used as the Mute button. In Idle

mode, you can switch the audible signals on or off
with a long press.
The ring signal at incoming calls can be silenced
with a single press, and the microphone can be
turned on or off during calls.
This button can be configured to perform various
functions.

Note:
Only long press in Idle mode can be
configured to a different function.
15 Volume buttons Is used to increase or decrease the speaker, and
ringtone volume.
16 3.5-mm connector Standard or Screw-enforced connector is use to
connect a headset or charge the handset.

Note:
Out of the box, it is protected against dust
by the connector cover. The cover must be
unscrewed to use the connector.

Note:
The connector is compatible with wired
headsets used for Android.
17 Earpiece speaker Is used in voice communication.

Parts of the 375x handset

Important:
The handset can retain small magnetic objects around the microphone or the speaker region.

Parts on the Description

Handset
Case The plastic cover parts are made of durable PC/ABS material.
Antenna The antenna is integrated inside the handset.
Loudspeaker The handset has a separate loudspeaker for the alerting and hands free function. The
loudspeaker is located at the back of the handset.
Table continues…

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 Icons and Text in the Display

Parts on the Description

Handset
Microphone The handset has two microphones:
• One microphone is at the front for speech in voice communication.
• The second microphone is at the back for for noise cancellation during a phone call.
Battery The battery is a rechargeable Li-Ion battery, located under a battery cover. The battery
is fully charged within four hours.
The battery can be charged separately with multiple battery chargers.

Icons and Text in the Display

All functions and settings available to the user are shown as icons and text in the display. The
icons and text in the display indicate functions and settings to which you have access. The display
normally displays the date and time, the Owner ID, and handset number. Users can set the Owner
ID manually.
Name Description
Status bar This is the top row, which contains icons that provide information for
signal strength, missed calls, new messages, phone lock, key lock,
sound off, time, and battery status. This row is always visible on all
screens.
Header bar This row displays the current date, headset connection, Bluetooth
connection, and system connection.
Active area This row contains information such as profiles, the name of the system
to which the handset is connected. A user identity provided from the
system and an Owner ID can also be displayed if configured in the
Settings menu. This is also the area for pop-up text, for example,
missed calls or to confirm an action.
Scroll bar This is the bottom row that is located on the right side of the active area.
It becomes visible when a menu screen has more than six menus, or
if the complete text in a message cannot be displayed on the screen
simultaneously.
Soft key bar This row is used for soft keys that can be used as shortcuts for
functions in the handset.

Icons details
Display icons
Icon Name Description
Signal strength The icon indicates the strength of the signal. The icon is
located in the Status bar.
Table continues…

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Avaya Wireless Handset 375x overview

Icon Name Description

Full battery The icon indicates that battery has 75% to 100%
remaining capacity. All icons indicating the battery
capacity status are located in the Status bar.
High battery level The icon indicates that battery has 50% to 75%
remaining capacity.
Medium battery level The icon indicates that battery has 25% to 50%
remaining capacity.
Low battery warning The icon indicates that battery has 10% to 25%
remaining capacity.
Very low battery level The icon indicates that battery has 7% to 10% remaining
capacity.
Empty battery The icon is flashing in the Status bar and indicating that
warning battery has 7% or less remaining capacity.
Charging stopped The icon is displayed when the ambient temperature is
out of permitted bounds.

Note:
The icon is displayed only when the handset is
switched off while charging.
Incoming call The icon indicates incoming calls and answered calls.
The icon appears in the Call list and in a call window
when the call is received.
Missed call The icon indicates missed calls. The icon appears in the
Call list and in the Missed calls list.

Outgoing call The icon indicates outgoing calls. The icon appears in the
Call list and in a call window when making a call.
Push to talk The icon is added to all incoming, outgoing, missed and
answered PTT calls in the call list or missed calls.

Note:
The icon is added when a PTT invitation is managed
as a call only.
New message (sent The icon indicates that a new text message (or
by another handset) messages) has arrived. The icon appears in the Status
bar and the Inbox.

Note:
The icon is displayed until all new messages in the
Inbox are read.
Table continues…

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 Icons and Text in the Display

Icon Name Description

New message (sent The icon indicates that a new message has been sent by
by the system) the system. The icon appears in the Status bar and the
Inbox.

Note:
The icon stays in the Status bar until all new
messages in the Inbox are read.

Note:
The icon for messages sent by the system has a
higher priority over the icon for messages sent by
another handset in the Status bar.
Sent message The icon indicates that a text message has been sent.
The icon appears in the list of the Sent messages.
Read message This icon indicates that a text message has been read.
The icon appears in the Inbox.
Unsent message The icon indicates that a message has not been sent.
The icon appears in the list of Unsent messages.
Voicemail message Indicates that you have received a new voicemail
message. The icon appears in the Status bar.

Note:
The icon stays in the Status bar until the voicemail
has been listened to.

Note:
Voicemail access is a system-dependent feature.
Microphone off The icon indicates that the microphone is silent. The icon
appears during the ongoing call in the Active area.

Note:
During a PTT call, the microphone is inactive when
the PTT button is released.
Loudspeaker on The icon indicates that the loudspeaker is turned on. The
icon appears in the Soft key bar during a call.
Loudspeaker off The icon indicates that the loudspeaker is turned off. The
icon appears in the Soft key bar during a call.
Sound off The icon indicates that the ring signals have been muted.
The icon appears in the Status bar when the Sound off
key or Mute button is pressed and hold.
Silent volume The icon indicates that the ring signal has been muted.
The icon appears in the Status bar when the ring volume
is set to Silent.
Table continues…

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Avaya Wireless Handset 375x overview

Icon Name Description

Bluetooth The icon indicates that Bluetooth is enabled. The icon
appears in the Header bar.
Bluetooth headset The icon indicates that a Bluetooth headset is connected
to the handset. The icon appears in the Header bar.
Headset The icon indicates that a corded headset is connected to
the handset. The icon appears in the Header bar.
Key lock The icon indicates a locked keypad. The icon appears in
the Status bar.
Phone lock The icon indicates a locked handset. The icon appears in
the Status bar.
Man-down alarm The icon Indicates that the Man-down alarm function is
enabled. The icon appears in the Active area.
No-movement alarm The icon indicates that the No-movement alarm function
is enabled. The icon appears in the Active area
Profile active The icon indicates that a profile is active. The icon
appears on the right side of the Header bar.
PDM sync The icon indicates that the handset is communicating
with WinPDM/Device Manager via Desktop Programmer.

Menu icons
Icons Description
The Contacts menu contains all names or numbers in the local
phonebook. In addition, a company phonebook with up to 1000 entries
can be downloaded to the phone via the PDM/AIWS2. A central
phonebook4 can also be accessed from the "Contacts" menu.
The My favourites menu contains menu shortcuts used to customize an
own menu.
The Messaging menu contains all message handling such as reading
and writing messages.
The Calls menu contains call lists, call time, and call services1. Call
services5 is configured in the WinPDM/Device Manager.
The Connections menu contains Bluetooth connection, headset
selection, System selection, and In charger selection.
The Settings menu contains personal handset settings such as
changing the ring volume, selecting language, etc.
The Shortcuts menu contains shortcuts for the Soft keys, Hot keys,
Navigation keys, and the Multifunction button.
The Profiles menu allows up to four different profiles to be added.
The Normal profile is active by default.

4 This is a system-dependent feature.

5 This-is a system dependent feature.

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 Keys and buttons

Keys and buttons

• Off-hook Key:

Use the key for connecting calls. In standby mode, short press the key to open the
pre-dial screen.
• On-hook, and On/Off Key:

Use the key for disconnecting calls and returning to main screen. In standby mode, long
press the key to switch the handset on or off.
• Navigation Key:

Up

Left Right

Down

Use this key to step in the menu and when working in text mode. <, >, ˄, ˅ and are used for
stepping left or right and up or down in the menu. The navigation key can be programmed,
the ˄ is by default a shortcut to the Inbox, and ˅ is a shortcut to Call contact. During a call the
volume can be increased or decreased by pressing ˄ and ˅.
• Sound off Key:

Use the key to turn on or off audible signals in idle mode, silencing the ring signal at
incoming call and to mute in call.
• Multifunction Button 1:
By default, a long press on the Mute button in idle mode changes between ring signal on
or off. It can also be configured for other functions. At incoming call, a short press on the
button silences the ring signal. During a call, a short press on the button changes between
microphone on or off.
During a PTT call, the microphone is silenced when the PTT button is released.
• Multifunction Button 2:
By default, long press is not configured and multi-press is configured to put the device in
sleep mode.
You can use this button as a shortcut in idle mode both with multi-press and long press.
If configured, the button can specifically used as a PTT button and all pre-configured
shortcuts must be disabled.
• Key Lock, and Upper/Lower Case Key:

Use the key to lock the keypad in combination with the Soft key "Lock". You can aslo
use this key to switch between upper or lower case and digits.

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Avaya Wireless Handset 375x overview

• Soft Keys:

Soft keys

The three Soft keys are located just beneath the display. The functions of each Soft key is
indicated by text in the display just above the keys.
In idle mode, the Soft keys can be used for specific functions defined by the user of the
handset.
• Hot Keys:
You can program a Hot key to give access to frequently used functions such as dialing a
specific telephone number, a shortcut on the menu, or sending an SMS. Any key 0, 2 - 9 can
be set to a Hot Key. A long press on any of these digits in stand by mode acts as a shortcut
to the Call contact list.
• Volume Buttons:
The two buttons located on the upper left side of the cordless telephone are used for
increasing or decreasing the ear piece, headset, and the loudspeaker volume.
The volume buttons can be used to adjust the ring volume in idle mode. The volume level will
be indicated with a pop-up on the display.

Alphanumeric Keys
Alphanumeric keys consist of numbers, letters and other special characters.

. , ?! - " ' 1 a b c à â æç 2 d ef éèêë3

DEF
ABC
jkl5
ghi îï4 GHI
J KL
M NO m n o ñ ô ö œ6

p q r s7 PQRS
TUV
WXYZ w xy z9
t uvû8

Space + * 0 #

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 Chargers

Note:
Depending on the selected menu language and character setting in the AIWS2, other
characters can be available. This means that the character order can differ from the figure
below.
In Idle and Number Input Mode
• A short press on a key enter the digits 0 - 9 and the characters * and #.
• A long press on the 0 key adds a + to the number.
• Enter a pause in number input mode by a long press on . A pause is indicated by a "P"
in the display.
• A long press on changes the tone sender on. Tone sender on is indicated by a "T" in
the display.
In Text Input Mode
• A short press on a key 0 - 9, displays the first available character on that specific key. The
marked character is selected after a timeout, or when another key is pressed.
• To change between upper and lower case, press before entering the character. The
can also be used to display only the digits.
• To add space in the text, make a short press on key 0.
• The first character entered in a message, or when adding or editing a name in the Contacts
menu, is an upper level character followed by lower level characters, unless is
pressed before entering the character. To switch between "Abc", "ABC", "abc", and "123",
press . A long press on displays special characters.
• A long press on the displays special characters.
• A long press on the changes the language used while entering a text.

Chargers
DC3 Desktop Charger and DP1 Desktop Programmer
You can use any of the following chargers:
• DC3 Desktop charger: Charges the handset only. The charger is delivered with a plug-in
power supply and connected to an ordinary wall socket.
• DP1 Desktop Programmer: Downloads new software and synchronizes parameters. It does
not provide charging capability.
Note:
The Avaya Wireless Handset 375x can only be used with DP1 marked DP1–CAAD, and DC3
marked DC3-CxxD on the labels.

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Avaya Wireless Handset 375x overview

Note:
Only use the charger within the temperature range of +5°C – +40°C (+41ºF – +104ºF).

CR3 Charging Rack

The CR3 Charging Rack is used for:
• Charging several handsets
• Synchronizing parameters
• Downloading software
For more information about chargers, see Avaya Wireless Base Station 3700 and Wireless
Gateway 3700 Installation and Operation Manual.

Battery pack charger

The battery pack charger is used for charging up to six spare batteries.

Accessories
Belt clips
You can choose from the two belt clip options available:
• Hinge-type clip:
The clip is located on the back of the handset. You can use this clip to fasten the handset to a
belt.
• Swivel-type clip:
You can replace the ordinary belt clip with a special swivel-type belt clip adapted to place
your handset onto your belt firmly.
Important:
The handset can also be used without any clip-on.
Security Cord
The security cord is 800 mm long. The security cord is attached directly to the handset.
Leather casing
The leather case is specially designed for the handset. The case comes with a swivel-type belt
clip, and the handset is fully operational while placed in the casing.
Headset
Headsets are available with specific connectors if you frequently use the handset or want to have
both hands free.
The headset comes in three versions; microphone integrated in the cable, microphone on a boom
and hearing protection.

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 Accessories

Important:
The headset button is always functional even when the keypad lock is activated.
To achieve optimal audio quality with different headset types, you must select the corresponding
headset profile. For more information, see Selecting the headset profile on page 50.

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Chapter 3: Menu tree

Calls

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 Contacts

Call list 7891 01:30 Call

7827 03:35 More Time of call
7682 05:26 Back Edit number
7845 14-Mar-19 Save number
| Send message
|
Delete
Delete all

Missed calls 7682 05:24 Call

7845 12-Mar-19 More Time of call
Back Edit number
Save number
Send message
Delete
Delete all
Call time Total call time:
03:47:06
Last call:
00:00:07

Call services Absence1 Deactivate

Lunch
Meeting
Trip
Vacation
Out
Absence 1-4
Divert calls1 Internal
External
No reply
When busy

PTT Groups1 PTT Group 1 (example)|| Call

Back

PTT Group 10 (example)

Admin menu2

1. Visible if defined in the WinPDM/Device Manager

2. WinPDM/Device Manager visible if the Admin menu is activated.

Contacts

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Menu tree

Call contact Search

[Contact list]

Add contact New Name

[Call list] Work number
Mobile number
Other number
Ring signal

Edit contact Search Name

[Contact list] Work number
Mobile number
Other number
Ring signal

Delete contact Search

[Contact list]

Central phonebook1 [Selected directory] Enterprise

Enterprise freq.
User
Group
Group freq.
Search by name
Call
Search by number More View contact
Back Add to contacts
Last result Send message

1. System dependent function.

When adding or editing a number in a contact, a variable or character U can be added in the
Work/Mobile/Other number field. This allows the user to enter additional numerical characters
before calling the number. For more information, see Procedure call on page 106.

Profiles

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 Messaging

Normal (default)

Meeting (example)1 Volume

Ring signal Internal call
External call
Call back
PTT

Message alert 1|
Message alert
Message alert 7

Beep|

Add new

1. This example profile does not have all applicable settings.

Messaging

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Menu tree

Inbox Message List View Reply Enter number

More Delete
Close Forward
More
Delete Inbox
Back Call
Delete all
Call sender
Write new message Enter text Call no. in text1
Save number

Unsent Message List Edit Send Enter number

Clear
Back
More Delete
Back Delete all

Sent Message List View Forward Enter text

More Delete
Close Call no. in text
1

Save number
More Delete
Delete all
Back

1. Visible if the number consists of minimum 3 digits.

My favourites

Add new Name Phone call

Send message
Send data

When configuring the Phone call function, a variable or character U can be added to the Enter
number field. This allows the user to enter additional numerical characters before calling the
number. For more information, see Procedure call on page 106.

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 Shortcuts

Shortcuts

Soft Keys Middle Name

Not used
Right Function Enter number
Phone call
Value
On  Phone call Enter number
Control question
2–9 Off Phone call PTT Enter number
Hot Keys
Call list
Up
Navigation Keys Function Contact list
Down
Left Control question On Central Phonebook1
Right Off Message inbox
Send message Enter number
Multifunction Long press
Multi press Change profile Profile X (example)
buttons
Open a menu Main menu
Call absence Calls
My favourites Connections
Edit alarm data Contacts
Call PTT group2 Messaging
Enter sleep mode My favourites
Mute
Profiles
Settings
Absence2
Call services
1. System dependent feature. Activate alarm
2. Visible only if configured in WinPDM/Device Manager.

When configuring the Phone Call function, a variable or character U can be added to the Enter
number field. This allows the user to enter additional digits before calling the number. For more
information, see Procedure call on page 106.

Connections

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Menu tree

Bluetooth Enable / Disable

Headset Add new

Headset Mic on boom

Mic on cable
Hearing Protection

System Change system Automatically

System A (example)
Subscribe
Unsubscribe1
Rename system
Priority

In charger Call behavior No action

Loudspeaking
End call
Other actions No action
Change profile Profile A (example)
Switch off
Sound off
Logout2
Message absence

1.It is not possible to unsubcribe a protected system via the System menu.
Unsubcribtion of the system must be made via the Admin menu or the DECT system.
2. Logout is only available if a phone is used as a shared phone.

Settings

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 Settings

Sound & Alerts Volume

Internal call
Ring signals External call
Callback
Message alert PTT

On
Vibrating alert
On if silent
Off
Key sound Click
Tone
Silent

Locks Automatic key lock On

On except calls
Off
Phone lock Auto phone lock On
On in charger
Auto lock time Change PIN code Off

Auto key unlock

Information
Display Screen saver Black
Black also in call

High
Brightness Normal
Low

Rotate display text Normal

Inverted
Font style Normal
Bold

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Menu tree

Time & Date Time format h:mm (am/pm)

hh:mm
Date format dd month yy mm/dd/yyyy dd.mm.yyyy
month dd yyyy dd/mm/yyyy
yyyy-mm-dd dd-mm-yyyy

Answering Call key

Answering key Any key

Answering behavior Automatically

Loudspeaking

Messages Text size Normal

Large
* Language Dansk, Nederlands, English, etc.
Owner ID

Device info Software

Hardware
IPEI / IPDI
User ID
Bluetooth
Alarm Activate alarm
Edit alarm data

In Call
The In Call menu displays a list of functions that can be accessed during a call. To see the
available functions, press the More soft key. Some functions are always provided and others
may be made available by the administrator via the PDM or Device manager. To use a function,
navigate the In call menu to highlight the required function and then press the Select soft key.
The In call function can be used in combination with the Procedure call function. For more
information, see Procedure call on page 106.
Important:
When calling from a locked handset, there are limitations to what items in the In call menu are
shown. However, the entire menu is accessible when calling from a handset with locked.

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 Customizing the menu tree

Contacts

Messaging
Write new message
Inbox
Microphone on/off
Unsent
Sent
Audio transfer
New call1 “Phonebook access”
Call
Switch1 Cancel

End call1
Transfer1

Transfer to new1 “Phonebook access”

Call
Conference1
Cancel

DECT info2 System

Link
Callback1

Call waiting1

DTMF1

Location info2 BLE location info

General purpose1 1 -10

1. Visible if defined in WinPDM/Device Manager.

2. Visible if the Admin menu is activated.

Additional In Call Functions

Besides the default In Call functions, it is possible to define 10 extra system specific codes or
general purposes. See the handset’s Configuration Manual.

Customizing the menu tree

The menu tree can be customized by hiding some of the functions that are available but for
example not in use. Which functions that can be hidden are defined in the PDM/Device Manager.
See the handset’s configuration information in Installation and Administration Manual.

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Chapter 4: Basic operations

This section explains the basic operations of the handset.

Note:
By registering or using the handset, you agree to the terms set forth in the Avaya Software
License Terms available at http://support.avaya.com/LicenseInfo.

Switching the handset on

Procedure

1. Press and hold the On-hook and On/Off ( ) key.

The handset vibrates when it is on, and the screen lights up. The handset screen displays
the Switch on? message.
2. Press Yes to confirm.

Switching the handset off

Before you begin
The handset must be in an idle mode.
Procedure

1. Press and hold the On-hook and On/Off ( ) key.

The handset screen displays the Switch off? window.
2. Press Yes to switch off the handset.
If a handset is shared and a user logs off the shared handset, the lock that prevents the
handset from unauthorized use is deactivated.

Note:
If a handset restriction is enabled, switching off the handset can not be possible.

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 Log in or out of a shared phone

Log in or out of a shared phone

Note:
This functionality is applicable for IP-DECT systems only.
More than one user can use the handset with the shared phone feature. When a handset is
configured to be a shared phone, it can be used by any shared phone user in the system. The
message and call lists are deleted when a user logs off a handset.
If the handset is configured in the WinPDM or Device Manager, an emergency call can be made
from a handset that is logged off.

Logging onto a handset

About this task
You must log in to the handset to use your extension number for making and receiving calls. When
no user is logged in to the handset, the handset displays a Login? message.
Before you begin
Switch on the handset.
Procedure
1. When you see the Login? message, press Yes.
2. Enter User ID and password.
3. Press Login.

Note:
The user is automatically logged out from a previously used handset.
In SIP environment, if a user logs in to a handset using an extension that was already
in use by another handset, any ongoing call on that extension is disconnected.

Logging off from a handset

Procedure

1. Press and hold the On-hook and On/Off ( ) key.

The handset displays the Logout? message.
2. Press Yes.

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Basic operations

Note:
If a phone is shared and a user logs off the shared phone, the lock that prevents the
handset from unauthorized use is deactivated.

Turning the audible signal on or off

About this task
Use this procedure to turn the audible signal on or off.
Before you begin
The handset must be in idle mode.
Procedure

Long press the Sound off ( ) key or the Mute ( ) button.

The status of the handset changes between ring signals on or off. The icon indicates a
silenced handset.

Locking and unlocking the keypad

Locking and unlocking the keypad in idle mode
About this task
You can lock the keypad to prevent accidental key presses when the handset is in idle mode.
You can answer or reject an incoming call when the keypad is locked. If the WinPDM or Device
Manager has an emergency number configured, you can make an emergency call when the
keypad is locked.

• To lock the keypad, press the Key lock, and Upper and Lower case ( ) key and press
Lock.

• To unlock the keypad, press the Key lock, and Upper and Lower case ( ) key and
press Yes.

Locking and unlocking the keypad during a call

About this task
You can lock the keypad to prevent accidental key presses during a call. This is useful when using
a headset and attaching the handset to a pocket or a belt.

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 Locking and unlocking the handset

When the keypad is locked, you can use the Volume buttons and the Mute button during a call.
Depending on the handset model, you can also use the Alarm button.

• To lock the keypad, long-press the Key lock, and Upper and Lower case ( ) key and
press Lock.

• To unlock the keypad, press the Key lock, and Upper and Lower case ( ) key and
press Yes.

Locking and unlocking the handset

About this task
You can enable the phone lock function to protect the handset from unauthorized use. If this
function is activated, you must enter a PIN code to use the handset, for example, to switch on the
handset or answer an incoming call. You can change the default phone lock code, 0000, to any 4
to 8-digit personalized code.
If a phone is shared and one of the users logs off from the shared phone, the lock that prevents
the handset from unauthorized use is deactivated.
If configured on the handset, you can call a predefined emergency number when the handset is
locked. Depending on the handset model, you can also use the Alarm button.
Procedure
1. Press Menu.
2. Select Settings.
3. Select Locks > Phone lock > Auto phone lock.
4. Select On, On in charger, or Off.
5. Enter PIN code.
6. Press OK.

Muting the ringtone for incoming calls or messages

About this task
You can temporarily mute the handset ringtone for an incoming call or a message. When you
mute the ringtone, the call is not hung up. When the call remains unanswered, it redirects to your
voicemail if the handset is configured for voicemail.

Press the Sound off ( ) key or the Mute ( ) button while the handset is ringing.
The handset stops ringing. The handset will ring for the next incoming call or message.

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Chapter 5: Menu operations

This section describes different menus and submenus on the handset.

Connections
To open the Connections, press the Menu soft key and select .

Bluetooth
Enabling a Bluetooth connection
Procedure
1. Press Menu.
2. Select Connections.
3. Select Bluetooth.

4. Select Enable.
The handset displays the Bluetooth enabled message.

The handset displays a Bluetooth ( ) connection icon in the status bar.

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 Connections

Disabling the Bluetooth connection

Procedure
1. Press Menu.
2. Select Connections.
3. Select Bluetooth.

4. Select Disable.
The handset displays the Bluetooth disabled message.

Pairing and connecting a Bluetooth headset

About this task
To use a Bluetooth headset, pair it first with the handset. You only need to pair the Bluetooth
headset once.

The handset automatically connects with a paired headset when it is in the range. The icon in
front of a headset name indicates an established connection.
If the connection with a headset is lost, the handset tries to reconnect. The pause between
attempts starts from 1 second then it increases after each failed attempt by 1 second. After
approximately10 minutes, the pause between attempts reaches 30 seconds and does not
increase more. If a connection is not restored within 2 hours, the handset stops the reconnecting
process.
Procedure
1. Place the Bluetooth headset and the handset next to each other.
2. Set the Bluetooth headset in pairing mode.
3. On the handset, enable Bluetooth.
4. On the handset, select Connections > Bluetooth > Headset > Add new.
The handset displays the Put headset in Pairing mode message.
5. Press OK.
The handset searches for a Bluetooth headset for connection.
6. When the headset is found, press Pair.
7. (Optional) If required, enter the PIN code.
8. Press OK.
If the pairing is successful, the handset displays the Successful pairing message.
The headset is connected and indicated by a colored square ( ) in front of the headset
name.
9. To add another headset, repeat steps 1 to 6.

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Menu operations

You can pair up to eight headsets with the handset but can select only one at a time to
connect. The handset displays the paired headsets by a default name in the handset menu
Headset.

Selecting the headset profile

About this task
Use this procedure to select an appropriate headset type to achieve optimal audio quality.
Procedure
1. Press Menu.
2. Select Connections.
3. Select Headset.
4. Select one of the following :
• Mic on boom: Optimizes audio.
This option is the default setting.
• Hearing protection: Reduces the noise exposure level and the risk of hearing loss.
• Customized headset profile: Is visible if the headset profile is configured in WinPDM or
Device Manager.

5. Press Select.

System
The handset can subscribe up to eight different systems.

Changing the system

Procedure
1. Select System.
2. Select Change System.
3. Select Automatic or a specific system.
If the handset is set to Automatic, it selects a system according to the priority list.

Subscribing handset to the DECT system using easy registration

About this task
You can subscribe the handset to the Avaya Wireless Handset 3700 Series system automatically.
Before you begin
Ensure the following:
• The DECT system is configured for Easy Registration.

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 Connections

• The handset’s IPEI is registered with your DECT system, and the handset is not subscribed
to any other system.
Procedure

1. (Optional) Press to switch off the handset.

2. Press to switch on the handset.

The handset displays the Select Language message.
3. Select a language or press Cancel.
If you press Cancel, the handset uses the default language, English.
The handset starts searching for the DECT systems and subscribes to the system when it
is found.
The handset returns to the System menu if it cannot detect a DECT system within 2
minutes or if you press Cancel. You can then subscribe the handset to the DECT system
manually.

Subscribing handset to the DECT system manually

About this task
To subscribe a handset to the Avaya Wireless Handset 3700 Series system manually, you require
the Portable Access Right Key (PARK) and Authentication Code (AC) related to the DECT system.
Procedure
1. Press Menu.
2. Select Connections > System.
3. Select Subscribe.
4. Press Next.
5. (Optional) In the System name field, enter a system name.
If you do not enter a system name, the handset uses a default name.
6. Press Next.
7. Select the system type from the following:
• Integral 5
• Integral Ent
• Emulate D3 on IE
• IP-DECT
• Other
8. Enter PARK code.

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Menu operations

The field supports up to 31 digits. The PARK code is not required if there is no alien DECT
system within the coverage area.
9. Enter AC code.
The AC code length must be between 4 - 8 digits.
10. Press Next.
The handset displays the Protection on? message.
11. To protect the new system, select Yes.

Note:
You cannot delete a protected subscription using the System menu. You can
unsubscribe a protected system using the Admin menu or the DECT system web
interface.
12. Press OK.
A searching mode starts.

Unsubscribing system
Procedure
1. Press Menu.
2. Select Connections.
3. Select System.
4. Select Unsubscribe.
5. Select System to Unsubscribe.
6. Press Yes to Unsubscribe the System.

Renaming system
About this task
It is possible to change the name of the system in the handset.
Procedure
1. Press Menu.
2. Select Connections.
3. Select System.
4. Select Rename system.
5. Select System to rename.
6. Enter new name.
7. Select Save.

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 Connections

Modifying priority
About this task
The default order of priority is the order of entered subscriptions. This means that the first
subscribed system has the highest priority. This list can be edited by the user. It is possible to
set the systems in priority by moving them up or down in the list.
Procedure
1. Press Menu.
2. Select Connections.
3. Select System.
4. Select Priority.
5. Select Up or Down to modify the Priority.
6. Select Back to save the Priority.

Defining handset action when placed in charger during a call

About this task
Use this procedure to define the action of a handset when placed in a charger during a call.
Procedure
1. Press Menu.
2. Select Connections.
3. Select In charger.
4. Select Call behavior.
5. Select one of the following:
• No action: No action is performed when the handset is placed in a charger during a call.
• Loudspeaking: The loudspeaker is activated when the handset is placed in a charger
during a call.
• End call: The call is disconnected when the handset is placed in a charger.

Defining handset action when placed in charger and not in call

About this task
Use this procedure to define the action of a handset when the handset is not in a call and placed
in a charger.
Procedure
1. Press Menu.
2. Select Connections.

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Menu operations

3. Select In charger.
4. Select Other actions.
5. Select one of the following:
• No action: No action is performed when the handset is not in a call and placed in a
charger.
• Change profile: When the handset is placed in the charger, it changes the profile.
When the handset is removed from the charger, the profile is changed back.
Press Edit to select the wanted profile. By default, only the profile Normal is visible.
Additional profiles are visible only if they are configured.
• Switch off: When the handset is placed in the charger, it switches off. When it is
removed from the charger, it switches on again. When the handset is switched off in the
charger, the handset still displays its Owner ID. This simplifies the identification of the
handset, for example, when the handset is being charged with other handsets.
If you enable handset restrictions, the handset might not be switched off when placed in
a charger.
• Sound off: When the handset is placed in a charger, it is muted. When the handset is
removed from the charger, it switches the sound on again.
If you enable handset restrictions, the handset might not be muted when placed in a
charger
• Logout: When the handset is placed in a charger, it is logged off. Call list and message
list are deleted when the handset is logged out. When it is removed from the charger,
the user needs to log in again.
This feature is applicable to Wireless Handset 3700 systems only.
• Message absence: When an application or system sends a message to a handset, it
receives an indication that the handset is absent. If a handset is absent, the application
or the system determines if the message is sent to the handset or not, or redirected to
another handset.
If a message is sent from a handset, it does not receive an indication that the recipient
is absent. This function must be programmed in the PBX to be able to redirect calls or
messages.
You can configure additional In charger actions.

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 Calls

Calls
Call list
Opening the call list
About this task
Use the following procedure to open the call list.
The call list stores up to 50 last received, dialed, or missed calls. If a number occurs more than
once, the call list shows the last timestamp together with the total number of occurrences. If the
DECT system supports it, the call list can display the number’s contact name.
Note:
Your administrator can prevent the handset from storing call history in the call list. This can, for
example, be used to ensure privacy for users sharing the same handset. This feature requires
configuration in the handset using WinPDM or Device Manager.
Procedure
1. Press Menu.

2. Select the Calls ( ) menu.

3. Select Call list, and press up and down on the navigation key to scroll in the list.

Dialing a number from the call list

About this task
Use this procedure to dial a number from the call list when the handset is in idle mode.
Procedure
1. Press Menu.
2. Select Calls.
3. Select Call list, and then select a number.
The handset displays the call list that you can scroll using the navigation key up and down.
4. Press Call or the Off-hook ( ) key to dial the selected number.

Viewing the time of a call

Procedure
1. Press Menu.
2. Select Calls > Call list.
3. Select a number from the call list.
You can scroll the call list with the up and down arrows on the navigation key.

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Menu operations

4. Press More.
5. Select Time of call. The time and date are displayed for the selected number.

Tip:
The duration of the last call is displayed under Call time.

Editing a number from the call list

Procedure
1. Press Menu.
2. Select Calls.
3. Select Call list.
4. Select a number from the call list.
You can scroll the call list with the up and down arrows on the navigation key.
5. Press More.
6. Select Edit number to edit the selected number.

Saving a number from the call list

About this task
Saving a number in the call list creates a new contact. However, existing items in the call list are
not updated with the contact information.
Procedure
1. Press Menu.
2. Select Calls.
3. Select Call list.
4. Select a number from the call list.
You can scroll the call list with the up and down arrows on the navigation key.
5. Press More.
6. Select Save number.

Sending a message from the call list

Procedure
1. Press Menu.
2. Select Calls.
3. Select Call list.
4. Select a number from the call list.

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 Calls

You can scroll the call list with the up and down arrows on the navigation key.
5. Press More.
6. Select Send message.

Deleting entries from the call list

Procedure
1. Press Menu.
2. Select Calls.
3. Select Call list.
4. Select a number from the call list.
You can scroll the call list with the up and down arrows on the navigation key.
5. Press More, and then do the following as required:
• To delete an entry: Select the entry to delete, and then press Delete > Yes.
• To delete all entries: Press Delete all.

Viewing missed calls

About this task

By default, a missed call is indicated by the Missed call window and the icon. In PDM or
AIWS2, you can also set a time delay if you want the handset to consider a call as missed after a
certain time.
You must configure these features in the handset through PDM or Device Manager.
When you receive a missed call, you can immediately view it by pressing Yes. If you press No,
use this procedure to view the missed call.
Note:
If supported by the system, the number’s contact name is displayed in the missed call list.
Procedure
1. Press Menu.
2. Select Calls > Missed calls.
3. Step with and to select number in the list.
Next steps
To call back, select the missed call number from the call list, and then press Call or .
Tip:
Press More to view the time and date of the call, edit the received number, add to contacts,
and delete the received number.

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Menu operations

Incoming call
The flashing LED, accompanied by a ring signal or a vibrating handset, indicates an incoming call.
You can disable the ring signal and vibrator. Your handset displays the handset number or name
of the calling party. The name is displayed if the handset number of the calling party is stored in
the local phone book.
When a headset is connected to the handset, you can answer the call by pressing the answering
button on the headset. Furthermore, the headset button can be configured to perform a specific
function, such as post-calling, dialing the most recently called number, or dialing a specified
number.
By default, all incoming calls are answered using the standard speaker and microphone. A system
administrator can configure the handset so that all incoming calls are answered with a Push-to-talk
(PTT) mode. In PTT mode, the loudspeaker is activated but the microphone is turned off, and the
Mute or PTT button must be pressed to speak.

Answering a call
Procedure
Do one of the following:
• Press the Off-hook ( ) or the Accept soft key.
• Press to answer the call using the speakerphone.
• Press the button on the Bluetooth headset to answer the call using the headset.
The name or number of the calling party is displayed if calling line information is available.
Note:
• You can set other answering methods, such as Automatically or Loudspeaking, through
the Settings menu. When you enable Automatically, all incoming calls are connected
automatically.
• If you decline the call, you can still acknowledge its receipt by sending a predefined text
message to the caller.

Declining a call
Procedure

When the handset rings, press the On-hook and On/Off ( ) key or the Decline soft key.
Your administrator can configure the handset to respond to declined calls with a message. If this
feature is enabled, the handset displays the message: Reply with a message template?
Related links
Declining a call with a predefined message on page 85

Ending a call
About this task
Some systems or PBXs require that the handset sends a DTMF in order to end a call.

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 Calls

Procedure

To end a call, press the On-hook and On/Off ( ) key.

The handset displays the duration of the call.

Outgoing call
Dialing a number (Pre-Dial)
Enter the number and press to get the line. The number is shown on the display while dialing.
If needed, press "Clear" to erase the number. By using the navigation key it is possible to step and
add or delete a digit in a number.

The tone sender in a pre-dialed number can be turned on by long pressing .

An international number can be dialed from the handset by entering a + character followed by the
country code and local number. To enter the + character, long press the 0 key until the character is
shown in the display.
Note:
The + character cannot be entered and international numbers cannot be dialled in the
following circumstances:
• If the 0 key has been configured as a hot key.
• If the handset has been set up to perform advanced functions normally used by a system
administrator.

Dialing a number with the headset button

Procedure
If a headset is used, use the headset button to obtain a dial tone and dial the last number.
Ensure that the headset is configured using WinPDM or Device Manager.

Dial using a pre-programmed number

You can configure the Navigation key, Hot key, Soft key, or Multifunction button with a handset
number. You can even configure a headset button with a handset number as long as it has been
configured by the administrator via the WinPDM/Device Manager.
To dial a pre-programmed number, press the pre-Programmed key or button. The call gets
connected automatically.

Dialing a number from the call list

Procedure
1. In the ideal mode press the Down navigation key or navigate to Menu > Calls > Call list.
2. Select a number.

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Menu operations

3. Press or Call to dial.

You can edit the number before the call is initiated.
To edit the number, press More and select Edit number.

Dial last called number with headset button

If a headset is used, you can use the headset button to dial the last called number. However, the
headset must configure via the WinPDM/Device Manager to allow this.

Calling the sender of a message

About this task
Use the following procedure to call the sender of a message stored in the message list, from the
Messaging menu.
Procedure
1. Press the soft key Menu to open the Messaging menu.
2. Select Messaging > Inbox.
3. Select the message from the list.
4. Press View > More.
5. Select Call sender.

Dialing a number from contacts

Procedure
1. Press Menu.
2. Select Contacts > Call contact.
3. Select contact from list, or search name or number by entering characters in the Search
field.
4. Press or the Call soft key to make the call.

Calling a contact from the central phone book

Procedure
1. Press Menu.
2. Select Contacts.
3. Select Central phonebook.
4. (Optional) Change the selected directory.
5. Search for a contact in any of the following ways:
a. Search by name: Enter the first name and the last name or both.
You can also enter names that are incomplete or includes spaces.

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 Calls

b. Search by number: Enter the number.

6. Press Search.
The handset displays the search results.
7. (Optional) Press More search results to display more contacts if the number of matching
entries is more than 25.
8. (Optional) To view the last search results, select Central phonebook > Last result.
9. Press Call or the Off-hook ( ) key to call the contact.

Calling a contact from the local or company phonebook

Procedure
1. Press Menu.
2. Select Contacts.
3. Select Call contact.
The local and company phone book contacts appears in the same list. The company
names are indicated by the Locked entry ( ) icon for identification.
4. Select a contact from the list, or search a name or a number by entering the characters in
the Search field.
5. Press Call or the Off-hook ( ) key to call the contact.

During a call
When you call from a locked handset, there are limitations to what items in the In Call menu are
visible. However, the entire menu is accessible when calling from a handset with locked keypad.

Adjusting the volume during a call

About this task
Use this procedure to increase or decrease the volume during an ongoing call.
Procedure
Do the following:
• To increase the volume, press the Volume up button.
• To decrease the volume, press the Volume down button.
• To adjust the volume using a navigation key, press up or down on the navigation key.
The handset stores and keeps the new volume level.

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Menu operations

Opening contacts during the call

About this task
Use this procedure to open contacts while you are on a call.
Procedure
1. Select More.
2. Select Contacts.
3. To open the contacts, select any of the following:
• Call contact: For searching a local or company phone book contact.
• Central phonebook: For searching a central phone book contact.
4. Press Select.
5. Select or search contact.
The selected contact can be called by pressing Call. When calling the contact, the first call
is put on hold.

Opening messaging during the call

About this task
Use this procedure to open the Messaging menu during an ongoing call.
Procedure
1. Select More.
2. Select Messaging.

Muting or unmuting a call

• To mute yourself, do the following:
1. Press More during the call.
2. Select Microphone off.
3. Press Select.

The icon indicates a silenced microphone. This means that the other party in an
ongoing call cannot hear you.
• To unmute yourself, do the following:
1. Press More during the call.
2. Select Microphone on.
3. Press Select.

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 Calls

You can also turn the microphone on and off by long pressing the Sound off ( ) key or

the Mute ( ) button. A short beep is also heard indicating that the microphone is turned
on or off.

When you press the Mute ( ) button in a PTT call, no beep is heard.

Transferring the audio

About this task
Use this procedure to transfer audio between the Bluetooth headset and the handset earpiece
during the call.
Procedure
1. Select More.
2. Select Audio transfer.
3. Press Select.

Note:
Audio transfer is visible if a Bluetooth connection is active.

Starting a new call during a call

About this task
Use this procedure to start a new call during an ongoing call.
Procedure
1. Press More.
2. Select New call.
3. Press Select.
4. Enter the number that you want to call or press the Call Contact list ( ) icon to access
the phonebook.
5. Press the Off-hook ( ) key.
When the new call connects, the first call is put on hold.

Toggling between calls

About this task
You have started a new call during a call, and the first call is on hold.
Procedure
1. Press More.
2. Select Switch.

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Menu operations

3. Press Select.
The handset toggles between the calls.

Ending a call during an ongoing call

About this task
A new call has started during a conversation and the first call is put on hold.
Procedure
1. Press More.
2. Select End Call.
3. Press Select.
This currecnt call gets disconnected and the previous call is resumes.

Transferring a call by pressing a key

About this task
Use this procedure to transfer the first call with the second call when you have two ongoing calls.
Procedure
1. Press More.
2. Select Transfer.
3. Press Select.
This connects the first caller with the new caller. Your call is automatically disconnected.

Transferring a call by dialing a number

About this task
You this procedure to transfer an ongoing call to a new call.
Procedure
1. Press More.
2. Select Transfer to new call.
3. Press Select.
4. Enter the number of the person where the ongoing call is to be transferred or press the
Call Contact list ( ) icon to access the phone book.

5. Press the Off-hook ( ) key to transfer the call.

Starting a conference call

About this task
Use this procedure to initiate a conference call between several participants simultaneously.

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 Calls

Before you begin

A new call is started during the conversation.
Procedure
1. Press More.
2. Select Conference call.
3. Press Select.
The person initiating the conference call is the conference leader, and the others are
participant members of the conference call.

Calling back
About this task
When a call is made to a busy handset, automatically a callback can be made when the busy
handset is free. Use this procedure, when you get a busy tone sound.
Procedure
1. Press More.
2. Select Call back.
3. Press Select.

4. Press the On-hook and On/Off ( ) key and wait until the handset alerts.
5. When the handset alerts, press the Off-hook ( ) key.
The call starts automatically.

Sending call waiting

About this task
Use this procedure to notify the engaged party that another call is trying to reach them.
During a call, a second call appears and then a short tone is heard.
Procedure
1. Press More.
2. Select Call waiting.
3. Press Select.
You are connected with the new caller. The other call is put on hold.
When the line is free it will automatically resumes the call put on hold. This function is
system dependent.

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Menu operations

Answering call waiting

About this task
Use this procedure to answer call waiting when you:
• Receive a short tone for another incoming call during an ongoing conversation.
• Receive a beep from the handset and a text display: Internal call for internal callers and
External call for external callers. The handset also displays the name or the phone number
of the second caller.
Note:
You can use Answer call waiting function in two different ways depending on the system
setup and configuration.
Procedure
During a call, you receive a short tone. To answer the second call, do the following:
1. Press More.
2. Select Answer call waiting.
3. Press Select.
You connect to the new call and the first call is put on hold. When the line is free, the call
on hold is automatically dialled again. This is a system dependent feature.
During a call, you receive a beep and a text display. To answer the second call, do the
following:
4. Press Accept.
The system displays the text Switch briefly and transfers to the second call. The first call
is put on hold.
5. To end the call with the second caller, press More > End call.
You disconnect with the second call and connect with the first call.
6. (Optional) Press Decline to reject a second call.
The second caller hears a busy tone, and the call is logged as a missed call in the
handset.

Enabling DTMF
About this task
Some systems or PBXs require that the handset sends Dual Tone Multi Frequency (DTMF) when
pressing the keys. Use this procedure to enable the DTMF.
Before you begin
You must be on a call.

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 Calls

Procedure
Do the following:
• Press More > DTMF > Select.

• Press the On-hook and On/Off ( ) key, and then press and release the Sound off ( )
button.
DTMF is visible only when it is configured in the handset.

DECT Info
DECT info is an advanced function intended for an administrator using the handset to measure the
RF link and system parameters as part of a troubleshooting or site survey procedure.
This option is only visible if the Admin menu is activated.

Sending data
About this task
Sent data can be used to initiate actions such as:
• Opening a door.
• Starting and stopping a machine.
Procedure
To send user entered data from the handset, do any of the following:
• Press pre-programmed hot key.
• Press pre-programmed soft key.
• Select a service.
The data can either be predefined, entered after the hot key or soft key is pressed, or send
when the relevant service is selected.

Using the loudspeaker

About this task
Use this procedure to activate the loudspeaker.
Procedure
Do one of the following:
• Press a multifunction button, soft key, hot key, or navigation key defined as the shortcut to a
Phone call ( ) function. When you press the key or button, the handset calls a predefined
number using the loudspeaker.
The support for a multifunction button depends on the handset model.
• When receiving a call, press the soft key. The soft key can have another or no function
depending on its configuration of the In call function in WinPDM or Device Manager.

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Menu operations

• During a call, press the soft key. The soft key can have another or no function depending on
its configuration of the In call function in WinPDM or Device Manager.
• During a call, put the handset in a charger. If you configured the call behavior as Loudspeaking
in the In Charger menu, the loudspeaker is activated.
• Activate the loudspeaker function by setting another answering method: Automatically or
Loudspeaking.

Push-to-talk group call

The Push-to-Talk (PTT) feature is a group or conference call made to members of a predefined
group . If one of the group members wants to contact the others, the member must press and hold
the PTT button to open the microphone. You can configure the Multifunction button to serve as
the PTT button.
Because the multifunction button is larger than the PTT button and located on top of the handset,
the user can locate it easily. The smaller PTT button is on the side of the handset. Specifically,
users who need to wear gloves find the Multifunction button easier to use than the PTT button.
Some legacy systems or PBXs require that the handset sends a predefined DTMF tone when
pressing or releasing.
To participate in the conference, the group members must first accept the invitation received as an
incoming call. If a member declines the invitation, the member can rejoin the group or conference
later. A member can also invite a group of members to participate in the conference call by calling
a PTT group.
The support for the Multifunction button depends on the model of the handset used.

Accepting a push-to-talk invitation as an incoming call

About this task
There are two ways you can receive and accept a push-to-talk group call invitation:
• Invitation received as an incoming call (PTT Basic)
• Invitation received as incoming call during an ongoing call
If you receive an invitation during an ongoing call, it is displayed as an ordinary invitation. You
can either accept or decline the invitation by pressing Accept or Decline respectively.
If you press Accept, the ongoing call is disconnected automatically and the PTT call is
connected. Alternatively, the ongoing call can also get disconnected and the PTT call is
connected if the following is fulfilled:
- The handset is configured to answer invitations automatically
- The user does not respond to the invitation within 10 seconds
If you decline the invitation, then you can rejoin the PTT call later.
Procedure
1. Press Accept or .

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 Calls

If you receive a PTT invitation during an ongoing call, you cannot accept or decline the
invitation by pressing or respectively.
By default, the handset starts in inverted mute and loudspeaker mode, but you can
configure it differently in the PTT group.
2. Press and hold the PTT button to enable the microphone for audio transmission.
The microphone is muted again when you release PTT button.

Accepting a PTT invitation as a message

About this task
Use this procedure to accept a PTT invitation that you receive as:
• A message
• A message during an ongoing call
When you receive an invitation, the system sends a warning signal before disconnecting the
current call and connecting to the PTT call. A PTT message can contain up to 1000 characters.
Procedure
Accepting a PTT invitation as a message.
1. Press Accept.
Depending on the configuration of the invitation, the handset accepts the invitation
automatically, and relays the message in inverted mute and loudspeaking modes.
2. To open the microphone for transmitting, press and hold the PTT button.
When you release the PTT button, the microphone is muted again.
Accepting a PTT invitation as a message during an ongoing call.
3. Press Accept.
The system displays the message.

Declining a PTT invitation

About this task
Use this procedure to decline a PTT invitation received as:
• An incoming call
• An incoming call during an ongoing call
• A message
• A message during an ongoing call
Procedure
When you get an incoming call:

1. Press Decline or .

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Menu operations

The handset returns to the previous screen

When you get a message:
2. Press Reject.

Calling a push-to-talk group

Before you begin
Define PTT groups.
Procedure
1. Press Menu.
2. Select Calls PTT groups.
3. Select a PTT group.
4. Press Call or the Off-hook ( ) key.
5. (Optional) In the idle mode, press the PTT button quickly, select a PTT group, and then
press the Call button.

Rejoining a push-to-talk group

About this task
When you reject or miss the PTT invitation that you receive as a call or a text message, then you
can rejoin the PTT group by dialling:
• The Call list or Missed calls.
• Selecting the message from the Messaging inbox.
Procedure
You have received a PTT invitation as a call.
1. Rejoin the PTT group by dialling the Call list or the Missed calls.

The system displays the PTT invitation as a Push-to-talk ( ) icon.

You have received a PTT invitation as a message.

2. Rejoin the PTT group by selecting a message indicated by the New message ( ) icon in
the Messaging inbox.
3. Press Call.

Call services
These functions are system dependent. Besides the default Call services functions, 10 extra
system specific call services can be defined with or without automatic disconnection. The
parameters are set up in the Portable Device Manager (WinPDM).

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 Calls

Absence handling
Procedure
1. Press Menu.
2. Select Calls.
3. Select Call services > Absence.
4. Select the applicable absence reason in the list. The number of absence reasons (for
example: “Lunch”, “Meeting”, “Trip”, etc.) are configured in the WinPDM.
The code is defined when configuring the absence reason in the handset.
5. Press Select.
6. Enter time (HHMM) or date (MMDD) depending on the selected absence reason.
7. Press OK.
The handset sends an absence reason code to the system by establishing a call. The call
is automatically disconnected after a few seconds. The following text is visible on the idle
screen:
For example, 5016 > SAC (Send All Calls).
Where 5016 is the number of the handset configured for Absence Handling.

Deactivating the Absence settings

Procedure
1. Press Menu.
2. Select Calls.
3. Select Call services > Absence.
4. Select Deactivate.
5. Press Select.

Diverting calls
About this task
You can divert internal calls, external calls, calls when busy, and calls on no reply to another
phone number.
Procedure
1. Press Menu.
2. Select Calls.
3. Select Call services > Divert calls.
You can create a shortcut to the Call services function or activate a call service when a
profile is activated.

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Menu operations

You can set the PBX settings for the call diversion to show the Divert calls menu in the
handset.
4. Select Activate.
5. Select any of the following:
• Internal or External: Diverts internal or external calls.
• No reply: Diverts calls on no reply.
• When busy: Diverts calls when the handset sends a busy tone or is on another call.
6. Enter the number (maximum 24 digits) to which you want to divert the calls. Alternatively,
press the Call Contact list ( ) to see the call contact list.
7. Press OK.
The handset sends a diversion reason code to the system by establishing a call. The call is
automatically disconnected after a few seconds.
The code is defined while configuring the diversion reason in the handset.
Next steps
To stop diversion, select Deactivate and press OK.
The following text displays on the idle screen, for example, 5016 > 5018.
Here 5016 is the number of the handset configured to divert call to the extension 5018.
A diversion for Internal or External calls can be configured on PBX. The following text appears on
the idle screen: 5016 >> 2001, (2002), where 2001 is the number to divert external calls, 2002
within the parenthesis is the number to divert internal calls.
If only one type is enabled, 5016 is used as an additional extension. This configuration is
systemdependent, for details please refer to PBX documentation.

Emergency calls
If configured in the PDM or Device Manager, any one of up to five emergency numbers can be
called. An emergency number can be called even if the handset or keypad is locked.

Contacts
The handset has a local phone book with 250 entries, where you can add, delete, and edit names
and numbers freely. The phone book lists all names in alphabetical order, where you can add
three numbers for each contact: work number, mobile number, and other number.
You can also access a central phone book which is system dependent. You can send a request
to a messaging server with the first characters entered, and the messaging server returns a list of
names and numbers that matches the search.
In addition, a company phone book with up to 1000 entries can be downloaded to the phone via
the WinPDM.

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 Contacts

You can download a company phone book through the PDM. It is not possible to edit or delete
a company phone book contact. These contacts are indicated by the Locked entry ( ) icon
before their name. The contacts will include only the work number.
When searching for a contact, the input language can be temporarily changed by long pressing
the Key lock, and Upper and Lower case ( ). This can be used to temporarily access
characters in a foreign language.

Adding a new contact

Procedure
1. Press Menu.
2. Select Contacts.
3. To add a new contact, select Add contact > New.
4. Select Name and press Add.
5. In the Name field, enter the name for the contact, and then press OK.
6. Select one of the following:
• Work number
• Mobile number
• Other number
• Ring signal
7. Press Add.
8. Enter the numbers.
The administrator can add a variable or the character “U” to the Work number, Mobile
number, or Other number field to allow users to enter additional numerical characters
before calling the number.
You can set a specific ring signal for each contact.
9. Press OK.
10. Press Save.

Adding a contact from the call list

Procedure
1. Press Menu.
2. Select Contacts.
3. Select Add contact > From call list, and then select a number from the call list.
4. Press Add.

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Menu operations

5. Select any of the following:

• Work number
• Mobile number
• Other number
• Ring signal: You can set a specific ring signal for each contact.
6. Press Add.
7. Enter the name for the contact, and then press OK.
8. Press OK.
If the Force stimuli ringing is enabled, the handset uses the system-provided ring signals
instead of the local ring signals. This function is applicable in legacy systems only (stimuli).
9. Press Save.

Editing a contact
About this task
Use this procedure to edit local contacts.
Procedure
1. Press Menu.
2. Select Contacts.
3. Select Edit contact.
4. Select the contact, and press Edit.
5. Select any of the following:
• Name
• Work number
• Mobile number
• Other number
• Ring signal
6. Press Edit, and then enter the new name or number or select the new ring signal.
The administrator can add a variable or the character “U” to the Work number, Mobile
number, or Other number field to allow users to enter additional numerical characters
before calling the number.
7. Press OK.
8. Press Save.

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 Contacts

Deleting a contact
Procedure
1. Press Menu.
2. Select Contacts > Delete contact.
3. Select the contact that you want to delete, and then press Delete.
4. Press Yes to confirm.

Central phonebook
You can search for users by their name or phone number in the following directories of the central
phone book:
• Enterprise
• Enterprise frequent
• User
• Group
• Group frequent
The User directory is the default directory. When you change the directory, the selected directory
becomes the default directory. When you remove a handset subscription, the User directory
becomes the default directory.
When the search result is displayed, press More to view the contact information and the number
added to the new contact. Press Call to call the contact.

Searching by name
Procedure
1. Select Central phonebook.
2. Select Search by name.
3. Enter First name or Last name, or both in the search field.
4. Press Search.
The handset displays the search results.
5. Press More search results to display more contacts if the number of matching entries is
more than 25.

Searching by number
Procedure
1. Select Central phonebook.
2. (Optional) Change the selected directory.
3. Select Search by number.

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Menu operations

4. Type the phone number of the user.

5. Press Search.
The handset displays the search results.
6. Press More search results to display more contacts if the number of matching entries is
more than 25.

Viewing last search result

Procedure
1. Select Central phonebook.
2. Select Last result.
The system displays recently viewed entries.
For example, if the number of matching entries are 30 and the user selects More search
results, then the five remaining entries are displayed in the last search result.

My favorites
Using the My favorites menu, you can customize your own menu with the services and functions
that you use most often. A list of predefined services and functions are available. For example,
write new message, central phone book, call contact, and so on.
Tip:
If you configure the Phone call function, you can add a variable or character “U” in the Enter
Number field that allows users to enter additional numerical characters before calling the
number.

Adding to My favorites
Procedure
1. Press Menu.
2. Select My favorites.
3. Select Add new.
4. Enter a name of the favorite in the field, and then press OK.
5. Select a function using the up and down arrows on the navigation key.
6. (Optional) Enter values in the fields. This is applicable for some of the functions.
7. Press Back.

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 Messaging

Editing My favorites
Procedure
1. Press Menu.
2. Select My favorites.
3. Select a favorite using the up and down arrows on the navigation key, and then press
More > Edit.
4. Edit the parameters, and then press Back.

Deleting My favorites
Procedure
1. Press Menu.
2. Select My favorites.
3. Select a favorite using the up and down arrows on the navigation key, and then press
More.
4. Using the up and down arrows on the navigation key, select Delete, and then press Select.
5. Press Yes to delete the favorite, and then press Back.

Messaging
Message List
The thirty last received messages are stored in a list. The message list is located in the
Messaging menu Inbox. Time and date information is included in the message. If a message
is received when the inbox already contains thirty messages, the message in the inbox with the
oldest time and date is automatically replaced by the newly received message.

Receive a Message
When you receive a text message, the phone flashes the LED and plays the message alert signal.
The icon and the content of the received message are automatically displayed. The icon remains
on the display until you have opened all the new messages. If you receive a message during a
call, you are notified with a beep.
Using the handset soft keys and menu selections, you can reply to or forward the received
message. You can call the message sender and can include a call number in the message text.
You can also read a message later by pressing Close. A received message is stored in the inbox.

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Menu operations

Reading a stored message

Procedure
1. Press Menu.
2. Select Messaging.
3. Select Inbox to view the message list.
4. Select a message, and then press View.
You can scroll the message list with the up and down arrows on the navigation key.

Replying to sender
Procedure
To reply when receiving a message, do as follows:
1. Press Menu.
2. Select Messaging.
3. Select Inbox to reply to the message.
4. Press Reply.
5. Write your message, and then press Send.
6. (Optional) If required, edit the number to the receiver and press Send.

Deleting a message
Procedure
1. Press Menu.
2. Select Messaging.
3. Select Inbox to view the message list.
4. Select a message that you want to delete, and then press More.
You can scroll the message list with the up and down arrows on the navigation key.
5. Select Delete, and then press Yes.
The system deletes the message.
6. (Optional) To delete all messages in the list, select Delete all and press Yes.

Forwarding a message
Procedure
1. Press Menu.
2. Select Messaging.
3. Select Inbox to view the message list.
4. Select the message that you want to forward, and then press View.

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 Messaging

You can scroll the message list with the up and down arrows on the navigation key.
5. Press More.
6. Select Forward.
7. (Optional) If required, write additional text.
8. Press Send.
9. Enter the number of the receiver or press the middle soft key to open the phonebook.
10. Press Send to forward the message.

Calling a sender
Procedure
1. Press Menu.
2. Select Messaging.
3. Select Inbox to view the message list.
4. Select a message whose sender you want to call, and then press View.
You can scroll the message list with the up and down arrows on the navigation key.
5. Press More.
6. Select Call Sender.

Calling a number in a message

Procedure
1. Press Menu.
2. Select Messaging.
3. Select Inbox to view the message list.
4. Select a message, and then press View.
5. Do any of the following:
a. Press More, and then select Call no. in text.

b. Press the Off-hook ( ) key.

6. If the message contains several numbers, then select the number that you want to call
from the list.

7. Press Call or the Off-hook ( ) key.

Note:
If the sender has written a number in the message, the number can be called without
dialling. This option is only visible if the number consists of minimum 3 digits.

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Menu operations

Calling while reading a text message

A user can make a call while reading a text message to review and discuss the message with the
called party. The called party may be either:
• The message sender, that is, the same party that sent the text message.
• A different party.
The user can activate the loudspeaker function during the call to make it easier to read the
received text message while talking to the called party.

Calling a different party

About this task
Use this procedure to call another party to read and review a received text message.
Procedure
1. Open the message and press the More soft key.
2. From the pop-up menu, navigate to the Call menu item and press the Select soft key. The
pre-dial screen is displayed. Enter the number of the party to be called or select a number
from the handset call list or local or central phone books.
3. Press the Call soft key and wait for the called party to reply. The message is replaced by
the ongoing call detail. The user can do any one of the following:
• Continue with the call without referring back to the received message.
• Redisplay the message and continue the call to further review and discuss the message.
• Redisplay the message and terminate the call.

Saving a number in a message

Procedure
1. Press Menu.
2. Select Messaging.
3. Select Inbox to view the message list.
4. Select a message, and then press View.
5. Press More, and then select Save number.
6. Select any of the following:
• Work number
• Mobile number
• Other number
7. Press Add.
8. Enter the name for the contact, and then press OK.

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 Messaging

9. Press Save.

Message templates
Predefined messages contained in message templates can be used in a number of different
situations to quickly construct a message rather than having to construct the message completely
from scratch. Up to five predefined messages can be configured for the handset in the WinPDM/
Device Manager. This lets the user select and send a message appropriate to the current
situation, such as "I am in a meeting" or "I am in the operating theatre".
Before a message is sent, the user may edit, add, or remove text from the message. For example,
the message "I am in a meeting" could be appended with " - please call back after 1500".
The message template function can be used in the following contexts:
• When a call is received that the user wishes to decline, but still acknowledge with a message,
without having to type a completely new message.
• When a text message is received that the user wishes to answer with a text message without
having to type a completely new message.
• When the user is writing a message using the handset Messaging function without having to
type a completely new message.

Accessing templates
About this task
Use this procedure to a access a template.
Procedure
1. Open the Templates menu as described in the context in which the template is being
used.
2. Select the required message from the Templates menu.
3. To edit the message, use the handset navigation key to move to different parts of the
message, the handset key pad to add additional text, and the Clear soft key to delete
unwanted text.

Write and send a message overview

A message can be constructed from scratch, or from a predefined template that can be used
as it is or edited. The maximum message length is normally 160 characters but may be less
depending on the character set used. The first character entered is always upper-case, followed
by lower-case character. However, this may be overriden by pressing the * -key before entering
the character.
When pressing a key, the first available character for that key is displayed. To enter the other
characters supported by the key, press the key until that character appears in the display.
The keys 0-9, * or # can be used. Keys 0 and 1 contains special characters. For example, to enter
the character E, press key 3 twice. E appears in the display and is selected after a timeout or
when another key is pressed.

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Menu operations

Tip:
If the system supports UTF-8 character encoding, the input language can be changed
temporarily by long pressing. This can be used to temporarily access characters in a foreign
language.
To delete a character, press Clear.

Writing a new message

Procedure
1. Press Menu.
2. Select Messaging.
3. Select Write new message.
4. Write the message from scratch or select a message template by pressing the More soft
key and, if required, edit the message.

Note:
The More key is not displayed if no message templates have been defined.
5. When the message is complete, press Send.
6. Enter the call number.
7. Press Send to send the message.

Reading a sent message

Procedure
1. Press Menu.
2. Select Messaging.
3. Select Sent to view the list of sent messages.
4. Select the message that you want to read.
You can scroll the message list with the up and down arrows on the navigation key.
5. Press View to read the message.

Forwarding a sent message

Procedure
1. Press Menu.
2. Select Messaging.
3. Select Sent to view the list of sent messages.
4. Select the message that you want to forward, and then press View.
You can scroll the message list with the up and down arrows on the navigation key.

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 Messaging

5. (Optional) If required, enter additional text.

6. Enter the number to which you want to forward the message to access the contacts in the
local and company phonebooks.
7. Press Send.

Reviewing inbox content while reading a message

Procedure
1. While reading a received message, press the More soft key.
2. Select Inbox from the pop-up menu.
The system displays the inbox containing message summaries.
3. Press Back to return to the message you were reading.

Receive a message with request for an answer

In the status bar, a message with request for answer is indicated the same way as an ordinary

message. In the message list, the message with request for answer is indicated by the icon

Accepting or rejecting a message

Procedure
Press the Accept or Reject soft key.
The option Delete is not available for a message with request for answer. An unacknowledged
message can only be deleted from the message list.

When an acknowledged message has been replied to, the icon Read message ( ) is shown
in the message list. The text Accepted or Rejected, and time and date is also added in the
acknowledged message.

Enhanced messaging
Message queuing and message priority
To notify you about new incoming messages, all incoming messages are placed in a message
queue. The sorting order for the message queue depends on the system settings. By default, the
messages are sorted first as per their priority and thereafter as per their arrival time.
The messages in the message queue are automatically displayed for 20 seconds until all the
messages have been displayed. You can extend the time to display a message by pressing any
button. You can also close a message to immediately see the next message in the message
queue.

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Menu operations

The messages that you do not close are put last in the message queue and remain in the
message queue until you close them. They are shown as “unread” in the message list and will
not be shown as “read” until you have closed them.

Message priority and call priority

As per the default settings, the call information dialog box is always visible in front of a message
on incoming calls. You can configure a message with a certain priority to ensure that it is
always displayed without being interrupted by a call. When you configure a call priority, the
handset compares the call priority with the message priority to determine which information to be
displayed, that is, the call information dialog box or the message. If the message priority and the
call priority are equal, then the message is displayed.

Message indication repetition

The handset can be configured to repeat the audio and visual message received alert. The alert
repeats every seven seconds until the user reads the message or turns the alert off. Certain
system-defined properties can be assigned to a message to give it a high priority, for example, an
alarm priority message.
Alert repeats start automatically when a high priority message is received. Such messages do not
need to be explicitly configured to trigger alert repeats. A high priority alert is repeated every 10
seconds for a maximum of 5 minutes and then the alert stops. Alerts continue to be repeated
until the user presses the hook-on, mute button or soft key for accessing the message. Note
that message indication repeat is a system dependent feature that cannot be activated from the
handset.

Color messaging
You can send color messages to handsets. The application that you use to send a message
determines the color of the message. Color messaging is useful for categorizing messages.
In the following figure, there are two colored messages (a new message, and a read message) in
the Inbox (left image in the figure). The messages are indicated by a gradient color bar behind the
envelopes. In addition, a gradient color bar is shown below the envelop when reading a colored
message (right in the figure).

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 Messaging

Redisplaying the message

About this task
Use this procedure to:
• Redisplay the message while the call is ongoing
• Terminate the call and redisplay the message.
Procedure
1. While the call in ongoing, press More.
2. Select Messaging > Inbox.
The system displays the received message summary.
3. To display the message in full, press View.
4. (Optional) Use the four-way navigation key to scroll up and down a long text message to
reveal the content while reviewing and discussing the message with the called party.
5. (Optional) To terminate the call and redisplay the message, press the On-hook and
On/Off ( ) key.

Answering a text message with a predefined message

Procedure
1. Press the soft key Reply.
2. Press the More soft key.
The Templates option is displayed.
3. Press the soft key Select.
A list of predefined message template is displayed.
4. Navigate to the required message template and press the Select soft key. If required you
can edit the message.
5. Press the soft key Send.
The message sender’s number is displayed in the handset display.
6. Press the soft key Send.
A "Message sent" confirmation is displayed and the message is sent to the caller.

Declining a call with a predefined message

About this task
To decline a call with a predefined message, both the caller and the call receiver must be
connected via an Wireless Handset 3700 system.

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Menu operations

Procedure
1. In response to the “Reply with a message template?” message prompt, press Yes to send
a message to the caller.
A list of predefined messages is displayed in the Templates menu.
2. Select a predefined message and, if required, edit the message.
3. Press Send.
The handset displays the callers number.
4. Press Send again to send the message.
The handset displays the Message sent confirmation when the message is sent to the
caller.

Mobile data
Sending mobile data
About this task
Mobile data can be used for:
• Opening a door
• Starting or stopping a machine
User entered data can be sent from the handset by pressing a pre-programmed Hot key or Soft
key, or selecting a Service.
Procedure
Data can be predefined or entered only after you:
• Press the Soft key, the Hot key, or select a Service.

Sending mobile data with a prefix

About this task
Mobile data with prefix can be used to send information to an application in the system.
The prefix is predefined by the user when programming the Hot key or Soft key or Service.
Procedure
To send the mobile data from the handset, enter the data and then press:
• A pre-programmed Hot key or Soft key, or select a Service.

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 Profiles

Voicemail
Receiving a voicemail
About this task

When you receive a voicemail, it is indicated by the Voicemail message ( ) icon in the status
bar, and the phone screen automatically displays the content of the voice mail notification.
Information is stored in the Messaging inbox until you listen to all the voicemail messages.
Procedure
1. To dial the voicemail, press Call.
2. (Optional) If you press Close, dial the voicemail by long pressing on digit key 1 in standby
mode or from the Inbox menu.

Checking the voicemail inbox

About this task

The voicemail, it is indicated by the Voicemail message ( ) icon in in the front of the voicemail
message, and is also displays first in the inbox list.
Procedure
1. Press Menu.
2. Select Messaging.
3. Select the voicemail message and press View.
4. Press Call.
Voicemail is displayed with one entry in the message list regardless of the number of
voicemail received.

One key voicemail access

To access voicemail in the standby mode, long press the digit key 1.
If the extension number is not available, the system displays the “Voice mail number not
defined” message.
Some systems require that the mailbox extension number is downloaded to the handset.

Profiles
Setting up customized profiles is useful when there are many users on the same handset and who
want different sound profiles.

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Menu operations

You can set your own customized profiles for:

• Incoming calls
• Message alerts
• Vibrating alerts
• Key sounds
You can also use customized profiles for temporary settings such as incoming calls must be silent
while in a meeting.
You can switch between different profiles.
Note:
Changing settings is not possible on a handset which is set to a profile. You have to leave the
profile before.
You can access profile from the menu by selecting Profiles > Select.

Adding a new profile

Procedure
1. Press Menu.
2. Select Profiles.
3. To add a new profile, select Add new.
4. Enter the name for the new profile, and then press Save.
5. To add settings to the profile, press More > Add setting.
6. Select the setting you want to add to the profile.
Repeat steps 6-7 if you want to add additional settings.
7. (Optional) To add settings by importing from an available profile, press More > Import
from, and then select the available profile.
8. Mark the required setting and press Edit to make the changes.

Activating a profile
Procedure
1. Press Menu.
2. Select Profiles.
3. Select a profile from the list to activate it.

When a profile is activated, the Profile active ( ) icon and the name of the profile are
displayed in idle mode.

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 Shortcuts

Deleting a profile
Procedure
1. Press Menu.
2. Select Profiles.
3. Select the profile that you want to delete, and then press More.
4. Select Delete from the menu, and then press Yes.

Editing a profile
Procedure
1. Press Menu.
2. Select Profiles.
3. Select the profile that you want to edit, and then press More.
4. Select Edit.
5. Do one of the following:
• Edit the setting by marking it and then press Edit.
• Add additional settings by pressing More, and then selecting Add setting or Import
from.
• Remove a setting by marking it and then selecting More and then Remove setting.
6. (Optional) Mark the added settings and press Edit to make the changes.

Shortcuts
Using the Shortcuts menu, you can set predefined functions as shortcuts for the soft keys, hot
keys, navigation keys, and the multifunction button. For example, you can define the soft key as a
shortcut to make a call or send a message.
Note:
If you create a shortcut to the “Phone Call” function, you can add a variable/character “U”
in the “Enter Number” field that allows users to enter additional numerical characters before
calling the number.

Defining soft keys

Procedure
1. Press Menu.
2. Select Shortcuts.

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Menu operations

3. Select Soft keys.

4. Select one of the following:
• Middle
• Right
5. Enter a name for the soft key, and then press OK.
6. Select Function.
7. Select a function from the list, and then press Back.
8. Select Value(only for some of the functions), and press Select.
9. Enter a value (for example, a number), and then press Back.
10. Select Control question and press Select. The default is Off.
11. Press Back.
If the control question is enabled, the system displays message: Press “Yes” to
proceed.
12. Press Save.

Defining hot keys

Procedure
1. Press Menu.
2. Select Shortcuts.
3. Select Hot keys.
4. Select 0, 2 to 9.
5. Select Function.
6. Select a function from list, and then press Back.
7. Select Value (only for some of the functions), and press Select.
8. Enter a value (for example, a number), and then press Back.
9. Select Control question and press Select. The default is Off.
If the control question is enabled, the system displays the message: Press “Yes” to
proceed.
10. Press Save.

Defining navigation keys

Procedure
1. Press Menu.
2. Select Shortcuts.

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 Shortcuts

3. Select Navigation keys.

4. Select any of the following:
• Up
• Down
• Left
• Right
5. Select Function and press Select.
6. Select a function from the list, and then press Back.
7. Select Value (only for some of the functions), and press Select.
8. Enter a value (for example, a number), and then press Back.
9. Select Control question and press Select. The default is Off. Press Back.
If the control question is enabled, the system displays the message: Press “Yes” to
proceed.
10. Press Save.

Defining the multifunction button 1

About this task
The multifunction button 1 can be defined with a long press only.
Procedure
1. Press Menu.
2. Select Shortcuts.
3. Select Multifunc. button 1.
4. Select Long press.
5. Select Function, and press Select to select function.
6. Select function from list, and press Select and then press Back.
7. Select Control question, and press Select. It is disabled by default.
8. Press Save.

Defining the multifunction button 2

About this task
The multifunction button can be defined with two different functions: a long press activates one
function, and a double-press activates another function.

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Menu operations

Procedure
1. Press Menu.
2. Select Shortcuts.
3. Select Multifunc. button 2.
4. Select Long press or Multi press.
5. Select Function, and press Select to select function.
6. Select function from list, and press Select and then press Back.
7. Select Control question, and press Select. It is disabled by default.
8. Press Save.

Settings
Sound and alert settings
Adjusting the ring volume
Procedure
1. Press Menu.
2. Select Settings.
3. To set the different ring signal, select Sound & Alerts > Ring signals
4. To adjust the ring volume, select Sound & Alerts > Volume.
Increase and decrease the volume using the left and right arrows on the navigation key.
5. Press Back to save the settings.

Note:
If a handset restriction is enabled, it might not be possible to set the ring signal to
Silent.

Note:
If a handset restriction is enabled, its not possible to decrease the ring volume lower
than the allowed level. If you attempt to decrease the ring volume, the Volume reset
to the lowest level allowed pop-up message appears on the screen. See the
handset’s Configuration Manual for more information.

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 Settings

Setting different ring signals for calls

About this task
Use this procedure to set different ring signals for calls.
The handset has 14 different ring signals.
Procedure
1. Press Menu.
2. Select Settings.
3. Select Sound & Alerts > Ring signals.
4. Select one of the following:
• Internal call
• External call
• Call back
• Priority call
5. Select the ring signal.
6. (Optional) Press Play to listen to a ring signal before selecting it.
The ring signal is repeated until you press Stop.
7. Press Back to save the settings.

Note:
If the “Force stimuli ringing parameter is enabled, the handset uses the system-
provided ring signals instead of the local ring signals. This function is applicable in
legacy systems only (stimuli).

Setting alerts for messages

Procedure
1. Press Menu.
2. Select Settings.
3. Select Sound & Alerts > Message alert.
4. Select a message alert from the list.
Press Play to listen to a message alert before selecting it.

Note:
The Play soft key is not available for Enhanced beep. Instead, send a message to the
handset to listen to the sound.
By default, the message volume follows the ring volume setting in the handset. However,
you can set the message volume to be different.

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Menu operations

5. Press Back to save the settings.

Setting the vibrator alert

Procedure
1. Press Menu.
2. Select Settings.
3. Select Sound & Alerts > Vibrator alert.
4. Select one of the following:
• On
• On if silent: The vibrator is on when the handset is muted.
• Off
5. Select vibrating alert.
6. Press Back to save the settings.
If the vibrator alert is enabled, then the handset vibrates when you receive a call or a
message.

Setting the key sound

Procedure
1. Press Menu.
2. Select Settings.
3. Select Sound & Alerts > Key sound.
4. Select one of the following:
• Silent
• Click
• Tone
5. Press Back to save the settings.
6. (Optional) Press Play to listen to a key sound before selecting it.

Keypad lock settings

The handset keypad can be locked automatically to minimize the risk of accidentally pressing keys
or buttons while the handset is not in use. The keypad is automatically locked after the lock time
defined by the Auto lock time parameter expires.
The administrator can configure the automatic key lock settings in the WinPDM or Device
Manager.

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 Settings

Note:
You can answer or end a call while the keypad is locked. You can call any one of the five
predefined emergency numbers while the keypad is locked if this feature is configured in the
WinPDM or Device Manager.
The alarm button can be pressed while the keypad is locked.
The user can also configure the automatic key lock settings as described in the following sections.
You can configure one of the following options for automatic key lock:
• On: Keypad is automatically locked if it is not used before the specified lock time expires.
• On except calls: The keypad is automatically locked if it is not used for the specified lock
time. If the user is in a call when the auto-lock time expires, the keypad remains unlocked
until the user has completed the call.
• Off: Keypad is never automatically locked.
• Auto key unlock: Keypad is automatically unlocked when a call or message is received.
When the user has serviced the call or message, the key lock is reapplied after the specified
auto-lock time expires.
The Auto lock time parameter specifies the time after which the keypad is automatically locked.
The shortest value is five seconds and the longest is three minutes.

Activating automatic key lock

Procedure
1. Press Menu.
2. Select Settings.
3. Select Locks > Automatic key lock.
4. Select one of the following:
• On
• On except calls
The system displays the current key lock setting under Automatic key lock.
5. Press Back to redisplay the Locks menu.
6. Select Auto lock time, and then press Select.
7. Select the required lock time, and then press Select.
The user can configure a locked keypad to unlock automatically when a call or message is
received. After the user has serviced the call or message, the keypad is locked again after
the specified Auto lock time expires.

Deactivating automatic key lock

Procedure
1. Press Menu.

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Menu operations

2. Select Settings.
3. Select Locks > Automatic key lock.
4. Select Off to deactivate automatic key lock.

Phone lock settings

The handset can be protected from unauthorized use by activating the automatic phone lock. You
can configure one of the following options for automatic phone lock:
• On: The handset is automatically locked if it is not used before the specified auto-lock time
expires, or when it is first turned on. The auto-lock time is specified in the Auto lock time
parameter.
• On in charger: The handset is locked immediately when located in the charger.
• Off: The handset is never locked.
You can change the default phone lock PIN code (“0000”) to a code of your choice. The code
should be of minimum four digits and maximum eight digits.
The Auto lock time parameter specifies the time after which the handset is automatically locked.
The shortest value is five seconds and the longest is three minutes.
Note:
If this feature is configured in the WinPDM or Device Manager, you can call any one of the
five predefined emergency numbers while the handset is locked.

Activating automatic phone lock

Procedure
1. Press Menu.
2. Select Settings.
3. Select Locks > Phone lock > Auto phone lock.
4. Select one of the following:
• On
• On in charger
5. Enter a PIN code of your choice, and then press OK.
The code should be of minimum four digits and maximum eight digits.

Note:
If you forget the PIN code, it can be reset by your administrator.
6. Press Back.
7. Select Auto lock time, and then select the required lock time.

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 Settings

Deactivating automatic phone lock

Procedure
1. Press Menu.
2. Select Settings.
3. Select Locks > Phone lock > Auto phone lock.
4. Select Off.
5. Enter the PIN code, and then press OK to deactivate automatic phone lock.

Note:
If you forgot the PIN code, it can be reset by your administrator.

Changing the PIN code

Procedure
1. Press Menu.
2. Select Settings.
3. Select Locks > Phone lock > Change PIN code.
4. Enter the old PIN code, and then press OK.

Note:
If you forget the PIN code, it can be reset by your administrator.
5. Enter the new PIN code again, and then press Save.

Display settings
Changing the screen saver
About this task
You can set the screen saver to one of the following:
• Information: Displays status and identification information while the handset is idle.
• Black: The screen is black when the handset is idle.
• Black also in call: The screen is black when a call is in progress.
When the handset with the screen saver set to Information is in a charger, the Owner ID is
displayed even if the handset is switched off. This simplifies identification when many handsets
are in a charging rack.
Procedure
1. Press Menu.
2. Select Settings.

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Menu operations

3. Select Display > Screen saver.

4. Select one of the following:
• Information
• Black
• Black also in call
5. Press Back.

Changing brightness
About this task
An intrinsically safe handset’s display brightness is lower than a non-intrinsically safe handset’s
display brightness due to current limitations.
Procedure
1. Press Menu.
2. Select Settings.
3. Select Display > Brightness.
4. Select one of the following:
• Low
• Normal
• High

Note:
When the phone is in Power save and the user goes to the device information section,
the screen changes to normal brightness to improve readability when identifying the
software version and ID of the phone.
5. Press Select.
6. Press Back.

Rotating the display text

Procedure
1. Press Menu.
2. Select Settings.
3. Select Display > Rotate display text..
4. Select one of the following:
• Normal
• Inverted.

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 Settings

5. Press Back.

Setting the font style

Procedure
1. Press Menu.
2. Select Settings.
3. Select Display > Font style.
4. Select one of the following:
• Normal
• Bold.
5. Press Back.

Time and date settings

The Avaya Wireless Base Station 3700 is responsible for providing the correct time to the
handset. You cannot change the time and date displayed on the handset, you may only change
the format.
The handset also synchronizes with the base station time when:
• The handset is turned off and then turned on. The handset requests the base station for the
current date and time.
• The handset is turned on for longer than 24 hours. The handset requests the current time
every 24 hours from the time it was last turned on.

Setting the time format

Procedure
1. Press Menu.
2. Select Settings.
3. Select Time & Date.
4. Select the time format. The options are:
• 12:00 (AM/PM)
• 24:00
5. Press Select to save the settings.

Setting the date format

Procedure
1. Press Menu.
2. Select Settings.

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Menu operations

3. Select Time & Date.

4. Select the date format. The options are:
• DD MMM YY, for example 30 Jun 22
• MMM DD YYYY, for example Jun 30 2022
• YYYY-MM-DD, for example 2022-06-30 (ISO 8601)
• MM/DD/YYYY, for example. 06/30/2022 (also called US)
• DD/MM/YYYY, for example 30/06/2022 (also called Europe)
• DD-MM-YYYY, for example 30-06-2022
• DD.MM.YYYY, for example. 30.06.2022
5. Press Select to save the settings.

Call answering settings

The default setting for the handset is to use Off-hook ( ) key for answering a call. However, you
can configure the call answering behavior to answer a call automatically, that is, without pressing a
key, and/or in loudspeaker mode.
The answering behavior can also be set to any key. If the Any key option is selected, any key
except the On-hook ( ) and Sound off ( ), can be used to answer a call.

Setting the call answering key

Procedure
1. Press Menu.
2. Select Settings.
3. Select Answering > Answering key.
4. Select one of the following:
• Call key
• Any key
5. Press Back to save the settings.

Setting the call answering behavior

Procedure
1. Press Menu.
2. Select Settings.
3. Select Answering > Answer behavior.
4. Select any of the following:
• Automatically

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 Settings

• Loudspeaking
5. Press Change to change the setting.
The check box is selected.
6. Press Back to save the settings.
7. (Optional) To remove the settings, press Change.
The check box is cleared.

Other settings
Changing the text size for messages
Procedure
1. Press Menu.
2. Select Settings.
3. Select Messages > Text size Normal.
The default text size is Normal.
4. Select any of the following:
• Normal
• Large

Changing the menu language

Procedure
1. Press Menu.
2. Select Settings.
3. Select Messages > Language.
4. Select the language that you want to use for the menu.
5. Press Back to save the settings.

Setting the Owner ID

About this task
Use this procedure to set the Owner ID to identify the handset.
Procedure
1. Press Menu.
2. Select Settings.
3. Select Owner ID.

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Menu operations

4. Enter the name or identity.

5. Press Save.

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Chapter 6: Alarm operation

If a shared phone is used, it must be logged in to the system to be able to send an alarm.

Push-button alarm
The push-button can be defined to send an alarm by a long press and by multiple press. By
default, long press is defined for test alarm, and multiple press is defined for personal alarm.
When the alarm is triggered and depending on set parameters following things occur:
• A beep is heard.
• The orange LED flashes twice.
• The vibrator activates.
• The telephone receives a notification that the alarm has been received by the system. This is
a system dependent feature.
• An acoustic location signal (ALS) is played.
• A call to a predefined number is established.
Note:
When the Silent alarm is enabled, the handset will alternate between vibration and sound.
That is, vibration and sound are not activated simultaneously. The ALS will not be played if the
Automatic call after alarm option is enabled.
You can always trigger the alarm when you are speaking, editing your settings, or while the
handset is locked.
Test alarm
Press and hold the push-button until the dialog window Test Alarm (default) is displayed.
Personal alarm
Press the push-button twice or more with in 2 seconds, the dialog window Personal Alarm
(default) is displayed.
Silent alarm
The silent alarm is intended for potentially hazardous environments and for situations where users
do not want people nearby to know that an alarm has been triggered, in order to not escalate the
situation. Silent alarms are not accompanied by signals or other indications, giving the possibility
to send an alarm unnoticed.

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Alarm operation

Man-down and no-movement alarm

Man-down alarm: If the telephone is tilted 45º (default) or more for a preset time (default 7
seconds), the Man-down alarm is triggered.
No-movement alarm: If no movement is detected during a preset time (default 30 seconds), the
No-movement alarm is triggered.
When an alarm is triggered, the following occur depending on the settings:
• A dialog window Man-down warning. Cancel? or No- movement warning.
Cancel? is shown in the display, and a warning tone is also played for a period (default
7 seconds) before the alarm is sent.
• To prevent the alarm from being sent and to silence the warning tone, do one of the following:
- Press any key or button. The alarm is reset.
- Put the handset in a vertical position if the Reset the man-down warning automatically
parameter is enabled by the Administrator.
- Put the telephone in a charger. The alarm is temporarily disabled, and the corresponding
alarm icon is hidden. The alarm is enabled when you remove the telephone from the
charger.
- Press A, dialog window Delay MD/NM detection? is shown in the display. Press
Yes to Disable the alarm temporarily for a specified time.. When the alarm is temporarily
disabled, the corresponding alarm icon flashes.

Note:
This feature is enblaed by an administrator must enables in the WinPDM/Device
manager.
• If no key or button is pressed during the warning tone, the alarm is sent. Depending on set
parameters, a beep, vibrator, or LED signal confirms that the alarm has been sent.
• An ALS may be activated after the alarm has been sent.
• A call to a predefined number is established.
• Information about the handset’s location may be sent along with the alarm
Note:
You can temporarily disable the Man-down alarm and No-movement alarm during calls to
avoid sending false alarms when the user tilts the handset or does not move during the call. If
the Man-down alarm and No-movement alarm are disabled during calls, the corresponding
icons are not displayed.

Acoustic location signal

Depending on set parameters, the ramped up ALS is played after an alarm. The signal is always
ramped from the lowest volume to the highest. Press to turn the ALS off.

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 Alarm with location information

Depending on the PDM settings, it is possible to make the user enter a password when turning the
ALS off. This password is the same as the phone lock password.

Alarm with location information

Information about the handset’s location can be sent along with an alarm. The location can be
added as follows:
• Manually added by the user
• An approximately location given by the closest Base Station.

Alarm with data

The data must manually be defined and stored by the user. To use the function, one Soft or Hot
key or Navigation key in the handset must be defined as a shortcut to the menu Edit alarm data.
The stored data is added to all types of alarm at transmission.

Automatic Call after Alarm

A handset can be configured to call a predefined number after an alarm has been sent. If
configured, it is also possible to call the predefined number without sending an alarm by pressing
the push-button. Depending on the settings, the call can be established in the following modes:
• Loudspeaking mode
• Normal mode
• Monitoring mode

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Chapter 7: Procedure call

When configuring the functions Call services, In call menu, Contacts, or a shortcut or service to
the Phone call function, the data added in these functions is static. When entering the data for the
function to be used, you can add a variable or character U. This variable configuration enables the
user to enter additional numerical characters before calling the number or sending the data to a
system.
Note:
The Call service and In call menu features require configuration through WinPDM or Device
Manager.

Example: Configuring a service with the Phone call

function
About this task
A user wants to create a service with the Phone call function. The PBX requires that a prefix must
be added to a phone number. In this case, the user can pre-program the prefix and enter the
applicable phone number when using the Phone call function.
Procedure
1. Press Menu.
2. Select My favourites.
3. Select Add new.
4. In the Name field, enter Call no and press OK.
5. Select the function Phone call.
6. In the Number field, enter the prefix to be used followed by the character U.
In this example, the text string is as follows: *21*U
The character U represents an Enter number dialog where the user can enter the phone
number.
7. Press Save.

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 Example: Configuring a service with the Phone call function

When you use the function, the Enter number dialog appears. See the figure below. If you
enter 123 (or select a contact with this number by pressing the Call Contact list ( ) and
press OK, the number *21*123 is dialed. No call is established before you press OK, that
is, post-dial.

Figure 1: Enter number dialog

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Chapter 8: Advanced functions

Admin menu
The system administrators can use the hidden menu in the handset for administration.
The Admin menu contains:
• Software and hardware information, IPEI/IPDI, and User ID
• DECT link system information
• Fault logging
• Location information
• Centralized Management status
• Site survey tool for indication of radio signal and base station listing
• Enhanced system menu with ability to alter protection
• Frequency band selection
• Factory reset option
To activate the Admin Menu, enter Settings > Device info > Software and press the buttons
containing CRAFT#, that is 27238#.
For quick access to the Device Information (DI) menu in idle mode, press the keys containing
*#DI# (that is *#34#). For quick access to IPEI/IPDI, press *#06# in idle mode. See the table
below.
Information Code
Software version *#34#
Hardware version *#34#
IPEI/IPDI *#34# or *#06#
User ID *#34#

Clearing lists in charger

You can set a parameter through the WinPDM or Device Manager to clear messaging lists and call
lists that has been stored in the handset.

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 Clearing lists in charger

When the parameter is activated and the function has been downloaded to the cordless
telephone, the lists are deleted when located in a charger. This feature can be useful during
administration of handset for new users.

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Chapter 9: System handling

Software upgrade and additional features

You can upgrade the software and additional features or parameters in the handset by using
the WinPDM, Device Manager or BroadWorks Device Management System. The following are
examples of additional features that you can configure:
• Company phonebook
• Downloadable languages
• Customizing the menu tree
The license(s) can also be added via the Admin menu in the handset.
To view the handset’s software version, press *#34# in the idle mode.
For more information, see Avaya Wireless Handset 3700 Series Installation and Administration

Handset updates via the charging rack

Whenever there are updates for the handset, you are instructed to leave the handset in a central
charging rack so that the handset can be updated with new features and functions. During an

update, the handset displays the icon and the Updating handset message. You can
dismiss the message by pressing OK.

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 Handset updates via the charging rack

Figure 2: Handset update while in charger

If you remove the handset from the charger to use it, the update is suspended. The update is
resumed when the handset is again located into the charger.
When the update is complete, the handset displays the Handset is updated message. You
can close the message by pressing OK.

Figure 3: Update completed while in charger

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Chapter 10: Troubleshooting

Operational problems
Fault Probable cause Action or comment
No display • The battery level is low • Charge the battery
• The screen saver is set to • Change the screen saver
"Black also in call". setting
• The handset is defective. • Contact system administrator.
No ringing Sound off is on, or ringer volume Long press Sound off, or
set to silent, or the handset is increase volume, or contact
defective. system administrator.
No change in time and date PBX dependent. Changes in the handset appear
setting after a maximum of 24 hours after
a change in the system or by
turning the handset off and on
again.
Cannot mute handset by long A handset restriction preventing Enable the parameter Possible
pressing Sound off or Mute the user to silence the handset. to turn off sound.
Not possible to set the ring
volume to Silent.
Handset, with In charger > Other
actions > Sound off enabled,
is not muted when located in
charger.
Cannot switch off handset by long A handset restriction preventing Enable the parameter Possible
pressing On-hook. the user to switch off the handset. to switch off handset.
Handset, with In charger > Other
actions > Sound off enabled, is
not switched off when located in
charger.
Table continues…

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 Error or warning messages

Fault Probable cause Action or comment

Not possible to subscribe handset The handset is subscribed to a Unsubscribe the handset and
using the Easy Registration system. then subscribe.
feature.
For more information, see
Subscribing handset to the DECT
system using easy registration on
page 50
The DECT system is not Subscribe the handset
configured for Easy Registration. manuallyor configure the system
to support Easy Registration.
For more information, see
Subscribing handset to the DECT
system manually on page 51
There is ambient equipment Try to subscribe the handset in
disturbing your DECT system. other area in your building.
If the problem still exists, restart
your handset and subscribe the
handset.

Error or warning messages

Display shows Probable cause Action or comment
No access The network is in range, but no Switch handset Off and then
access rights. switch it On again or contact
system administrator.
No System. The handset beeps The handset is out of coverage or Stop the beep with Sound off
once a 3.5 seconds (during handset is defective. and go into range.
max 30 minutes) with a low
tone followed by a high tone (if Note:
enabled, the vibrator also follows When re-entering the
the beeps). coverage area it can take
a couple of minutes before
the handset automatically
has registered into the
system or contact system
administrator.
The message Failed is displayed The DECT wireless connection Check the patient.
when the handset tries to point is overloaded with too many
The ECG Monitoring functionality
download an ECG waveform calls.
starts working when the DECT
image.
connection point is no longer
overloaded.
Table continues…

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Troubleshooting

Display shows Probable cause Action or comment

Service needed Invalid IPDI Easy replacement procedure not Send the handset for service.
followed correctly or failure during
Note: easy replacement procedure.
This display message is only
shown in English.
Service needed Parameters The handset is defective. Select Reset on the middle soft
corrupt. key if available or if no Reset
option is available or fault does
Note: not resolve, the handset needs
This display message is only repair.
shown in English.
Note:
Display message only shown
in English.
Enter PIN code The lock of the handset is Enter the required PIN code. If
activated. PIN code lost enter new via PDM/
Device Manager or do a factory
reset via PDM/Device Manager.
Battery low, charge now The battery level is low. Charge or replace the battery.
Phonebook is not available at the The phone book does not Try again later or if fault persists
moment. respond, not available at the do a factory reset via the Admin
moment. menu or PDM/Device Manager.
Voice mail number not defined There is no Voice mail number Define a Voice mail number via
defined in the handset. PDM/Device Manager.
Could not encrypt connection The parameter Encryption 1. Disable the Encryption
Required is enabled in the required parameter in
handset in combination with; handset via PDM/Device
Manager; and/or,
1. Unencrypted base station(s);
and/or, 2. Enable the encryption in the
base station(s); and/or,
2. Unsupported base station(s).
Not allowed 1. The user cannot logout from 1. Enter #11*<AC code># on
the handset due to incorrect the keypad and press Off-
password (AC code). hook to logout from the
handset.
2. The extension (User) does
not exists. 2. Make sure that you
entered correct extension. If
3. The password is not correct.
needed, contact the system
administrator.
3. Make sure that you have
entered correct password.
Ask the system administrator
if you have forgot the
password.

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Chapter 11: Operation Notice

Accessibility and voice quality

The connectivity to the communication system is not available. If you cannot connect with your
system, contact your system administrator. For best voice quality, avoid positioning near computer,
radio or similar equipment.
Operating area
You can only use your cordless handset in the area that is covered by your system. Outside this
area, you loose contact with the system. The signal strength icon will be low and Searching is
displayed.
Out of Range
When you leave the system's coverage area a short beep will sound and Searching is displayed.
The out of range beep is repeated every minute for 30 minutes. The sound can be turned off by long

pressing the Sound off ( ) key , or .

When re-entering the coverage area it can take a couple of minutes before the handset
automatically has registered into the system.

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Chapter 12: Maintenance

Maintenance of batteries
Battery warnings
The "Low battery" icon ( ) is displayed when the battery has 10% or less remaining capacity left.
In addition, a warning signal sounds every minute, the LED flashes orange, and a dialog window
with the Battery low. Charge now message appears.

The "Empty battery" icon ( ) flashes when the battery has 5% or less remaining capacity left. In
addition, a warning signal sounds every second, the LED flashes red, and a dialog window with
the Battery empty. Shutting down. message appears.
During a call, only the corresponding battery warning signal notifies the user. You cannot silence
the warning signal during a call. When not in a call, you can silence the warning signal by pressing
or the Mute button.

Charging the battery

About this task
The handset has a rechargeable battery that you can charge separately from the handset. To
charge the battery separately, use the battery pack charger. To charge the handset together with
the battery, use a desktop charger, a charging rack, or the 3.5 mm cord charger.
Note:
Consider the following while charging the battery:
• Only use the charger within the temperature range of +5°C – +40°C.
• The 3.5 mm cord charger is only available with an EU power plug.
• In a desktop charger or charging rack, the handset operates with exceptions. For
example, the handset does not vibrate when placed in the charger.
• To charge the handset together with the battery, place the handset in a desktop charger or
charging rack and gently push it down to insert it.
See A in Figure 4: Example of inserting and removing the handset from the desktop
charger on page 117.

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 Maintenance of batteries

If you insert the handset correctly, the handset displays the In charger message, and
the LED turns orange. An animated battery icon appears on the screen to indicate that the
charging is in progress.
When the battery is fully charged, the LED turns green. A fully charged battery icon appears
on the screen.
• To remove the handset from the desktop charger or the charging rack, tilt the handset
towards you and lift it upwards.
See B and C in Figure 4: Example of inserting and removing the handset from the desktop
charger on page 117.

Figure 4: Example of inserting and removing the handset from the desktop charger

Warning:
Do not lift the handset upwards before tilting it towards you.

Charging spare batteries

Charge spare batteries using a separate battery pack charger.
The battery pack charger can charge six batteries simultaneously.

Caution:
It is not permitted to charge intrinsically safe batteries using the battery pack charger.

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Maintenance

Replacing the battery

About this task
If the standby time for the handset becomes too short, replace the battery with a new one. For
information about new batteries, contact your system administrator or your supplier. The battery
is attached to the inside of the battery lid. The design of the battery attachment ensures correct
alignment while inserting the battery.
Procedure
1. Switch off the handset to prevent data loss or damage to the handset.
2. Slide the battery cover lock to the right to release the battery.
3. Press and hold the upper part of the clip, and then remove the battery from the handset as
shown in the following figure.

Figure 5: Battery replacement

4. Press and hold the upper part of the clip, and then insert a fully charged or new battery.
5. Slide the battery cover lock to the left to lock it.
The handset starts automatically after you insert the battery.

Easy replacement of handset

Easy replacement can be used if a handset needs to be replaced due to, for example, a broken
display.
The following settings are replaced during easy replacement:
• DECT registration
• User parameters (including User ID)
• Contacts
• The extension number is assigned to the new handset.

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 Easy replacement of handset

The following settings are not replaced during the easy replacement:
• Call list
• Messages
• Bluetooth pairing list (3745/3749 only)
Related links
Starting easy replacement procedure on page 119
Easy replacement procedure on page 119

Starting easy replacement procedure

About this task
This task suggests necessary requirements before starting easy replacement procedure.
The easy replacement procedure is done CR3 Charging Rack of version 1.3.x or greater.
Note:
Easy replacement is not supported when using DP1 Desktop Programmer.
Procedure
1. Check that both the old handset to be replaced and the new replacement handset are of
the same device type.
2. Make sure that the handset batteries are charged before starting the easy replacement
procedure.

3. Switch off the new handset by long pressing

Related links
Easy replacement of handset on page 118

Easy replacement procedure

About this task
During the Easy Replacement procedure, the LEDs of the handset and the charger follow
the same LED indications. This means that if the old handset has a broken display, the LED
indications on the charger and on the handset can be used to follow the replacement procedure.
Before and after easy replacement, the LEDs may have different LED indications.
Important:
Never remove a handset from the charger until the instructions in the display or the LED tells
you to do so (see status on the LED if the display is broken). If there is an error indication it
may be allowed to remove the handset. After the old handset has been located in the charger,
the new handset must be placed in the charger regardless if the replacement was successful
or not. Failing to do so may result in malfunction and the new handset will need to be sent for
service.

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Maintenance

Procedure
1. On the new handset, press and hold
2. Put the new handset in the charger.
3. When the system displays the message "Start phone replacement?", release and
then press Yes.
The system displays the message "Follow the instructions. Each step can
take several minutes.".
4. Press OK (left soft key).
5. When the text "Please insert old phone in charger" is displayed, replace the
new handset with the old handset. The handset can either be switched on or off.
If the CR3 Charging Rack is used, the left charging slot must be used for both handsets.
The handset restarts and after a few seconds, the system displays a message "Saving
settings. Do not remove phone from charger". The charger LED changes to
slow orange flashing. It may take several minutes.

Important:
If the old handset cannot communicate with the charger, put the new handset in the
charger to restore its settings (the handset’s IPDI). If this step is not performed, the new
handset must be sent for service. The settings of the old handset can be transferred to the
new handset by using PDM/Device Manager.
6. When the system displays the message "Please insert new phone in charger",
replace the old handset with the new handset.
The system displays the message "Restoring settings".

Important:
Do not remove the handset while the message "Restoring settings" is displayed.
7. When the system displays the message "Phone successfully replaced. Please
remove phone to restart", remove the handset from the charger.
The handset automatically restarts.

LED indications during easy replacement

The table below shows the LED indicators used by the charger during the easy replacement
procedure.
LED indication Description
Orange, flashing File transfer during Easy Replacement.
(1 000 ms on, 1 000 ms off)
Table continues…

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 Attach the hinge-type clip

LED indication Description

Orange, flashing Change phone indication during Easy Replacement.
(100 ms on, 800 ms off)
Red, flashing Error indication during Easy Replacement. Put back new portable
in charger.
(100 ms on, 800 ms off)
Red, flashing Error during Easy Replacement. Service needed for both
portables.
(900 ms on, 100 ms off)

Attach the hinge-type clip

Attach the hinge-type belt clip as described in the illustration.

Attach the swivel-type clip

Attach the swivel-type belt clip as described in the illustration.

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Maintenance

Attach cover for no clip

Attach the enclosed cover as described in the illustration when no clip is to be used.

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Chapter 13: Energy efficiency

Recommendations on how to save energy:

• Do not charge a battery when the ambient room temperature is above +40° C or below +5°
C (above 104° F or below 41° F). Charging below +5° C harms the battery and shorten the
lifetime.
• Note that storing Li-Ion batteries at high temperature dramatically reduces its capacity. For
example storage around +60° C reduces capacity with 20% in less than a month, permanently.
• Set the handset screen saver to the Black also in call option. The screen goes black and the
backlight is turned off. The backlight also turns off when the handset is in call. This helps to
extend the battery life when the user is on an extended call.
• The handset can be configured to switch off when located in the charger. When removed from
the charger the handset switches on automatically.
• If the charger is not used for a longer period of time, remove the power adapter to the charger.
• Do not put the handset in charger when charging is not required.

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Chapter 14: Bluetooth headset with 375x
handsets

Introduction to Bluetooth
The Bluetooth technology replaces the cord between the cordless handset and the headset. This
allows the user to move more freely and eliminates the risk of a headset cord getting tangled.
The Bluetooth transceiver is factory mounted on the circuit board of the cordless handset.
Supported Bluetooth functions are:
• Pair the cordless handset with a headset.
• Choose which device to use when making a call.
• Play a ring tone in the Bluetooth headset.
• Answer and connect the audio path to the Bluetooth headset when answering a call using
the headset.
• End call using the button of the Bluetooth headset.
• Transfer audio to or from Bluetooth headset during a call, using the menu in the cordless
handset.
• Increase or decrease the volume of the Bluetooth headset using the volume buttons on the
headset.

Wearing a Bluetooth headset

For optimal performance wear the Bluetooth headset and the handset on the same side of your
body. You can achieve the best audio quality in the headset when there is no obstruction between
the headset and the cordless handset.

Headsets
A number of Bluetooth headsets for different work situations have been tested together with the
handset.

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 Enabling Bluetooth

The handset supports the Bluetooth 2.0 standard. Other headsets may also work, though they
have not been verified by Avaya.
Note:
Your Bluetooth headset may have more or less functions than described here.

Enabling Bluetooth
Procedure
1. Press Menu, or the confirmation button on the navigation key.
2. Select Connections.
3. Select Bluetooth.
4. Select Enable. A Bluetooth connection ( ) icon is displayed in the header bar.

Note:
To disable Bluetooth again, select Disable. The cordless Wireless Handset 3749
restarts when you enable or disable the Bluetooth option.

Pairing and connecting a Bluetooth headset

About this task
To use a Bluetooth headset, pair it first with the handset. You only need to pair the Bluetooth
headset once.

The handset automatically connects with a paired headset when it is in the range. The icon in
front of a headset name indicates an established connection.
If the connection with a headset is lost, the handset tries to reconnect. The pause between
attempts starts from 1 second then it increases after each failed attempt by 1 second. After
approximately10 minutes, the pause between attempts reaches 30 seconds and does not
increase more. If a connection is not restored within 2 hours, the handset stops the reconnecting
process.
Procedure
1. Place the Bluetooth headset and the handset next to each other.
2. Set the Bluetooth headset in pairing mode.
3. On the handset, enable Bluetooth.
4. On the handset, select Connections > Bluetooth > Headset > Add new.
The handset displays the Put headset in Pairing mode message.

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Bluetooth headset with 375x handsets

5. Press OK.
The handset searches for a Bluetooth headset for connection.
6. When the headset is found, press Pair.
7. (Optional) If required, enter the PIN code.
8. Press OK.
If the pairing is successful, the handset displays the Successful pairing message.
The headset is connected and indicated by a colored square ( ) in front of the headset
name.
9. To add another headset, repeat steps 1 to 6.
You can pair up to eight headsets with the handset but can select only one at a time to
connect. The handset displays the paired headsets by a default name in the handset menu
Headset.

Selecting a Bluetooth headset

Procedure
1. Press Menu.
2. Select Connections.
3. Select Bluetooth > Headset.
4. Select a headset by pressing up or down on the navigation key.
5. Press Select.
The handset displays the message: Connection successful.
The headset is selected.
When you select a new headset, any previous headset automatically gets disconnected.

Removing a headset
Procedure
1. Press Menu.
2. Select Connections.
3. Select Bluetooth > Headset.
4. Select a headset by pressing up or down on the navigation key.

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 Changing the name of a Bluetooth headset

5. Press More.
6. Select Delete.
7. Press Yes.

Changing the name of a Bluetooth headset

About this task
The headset name that appears in the list of paired headsets is its default name. Use this
procedure for changing the name of the Bluetooth headset.
Procedure
1. Press Menu.
2. Select Connections.
3. Select Bluetooth > Headset.
4. Select a headset by pressing up or down on the navigation key.
5. Select More > Edit name and enter a new name.

Managing calls when using a Bluetooth headset

Making a call when connected with a Bluetooth headset
Procedure
1. Dial the number on the handset.
2. Press Call or the Off-hook key.
The handset displays the Transfer call to phone? message.
3. Do one of the following:
• To use the Bluetooth headset, press No or ignore the message.
• To use the handset, press Yes.

Answering a call
About this task
A ring signal sounds in both the selected Bluetooth headset and the handset to signal an incoming
call.

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Bluetooth headset with 375x handsets

Procedure
Do any of the following:
• To answer the call in the Bluetooth headset, press the button on the headset.
• To answer the call in the handset, press Off-hook key.

Ending a call
Procedure
Do any of the following:
• To end the call using the Bluetooth headset, press the button on the headset.
• To end the call using the handset, press the On-hook key.

Controlling the volume or mute function

Adjusting the volume during a call
About this task
Depending on the Bluetooth headset, it might be possible to adjust the volume directly on the
headset.
Procedure
On the upper left side of the handset, press Volume up to increase the volume and Volume down
to decrease the volume.

Turning the microphone On/Off during a call

About this task
Use this procedure for turning the microphone on or off during a call.
Procedure
To mute the headset and the handset, press the Soundoff key.

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 Transferring a call

Transferring a call
Transferring a call to the handset
About this task
Use this procedure for transferring a call to the handset while you are on a call with the Bluetooth
headset.
Procedure
1. Press More.
2. Select Audio transfer.

Transferring a call to the Bluetooth headset

About this task
Use this procedure for transferring the call audio to the Bluetooth headset while you are on a call
using the handset.
Procedure
1. Press More.
2. Select Audio transfer.
You can also transfer a call to the Bluetooth headset by pressing the button on the
Bluetooth headset.

Switching to a corded headset

Procedure
When you connect a headset to the handset with a cord during a call, the call is transferred to this
headset automatically.

Operation notice
Accessibility and Voice quality
Bluetooth uses the frequency of 2.45 GHz. WLAN, microwave oven, and other devices that use
the same frequency can interfere with the use of a Bluetooth headset.

Operation area
Maximum distance between the headset and the handset is 10 metres. The communication
distance between the telephone and headset may vary considerably due to the environment

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Bluetooth headset with 375x handsets

and disturbances from other 2.45 GHz equipment. Different headsets can also give different
communication distances.

Out of range
If a connection cannot be made with the selected Bluetooth headset the call is transferred
automatically to the handset.
If the Bluetooth headset and the handset move out of range from each other the connection is
temporarily lost. Since the last connected headset is always considered selected, the connection
is automatically established again when a call is made or received.

Environmental requirements
Bluetooth headset battery
See the manual for the Bluetooth headset.

Troubleshooting
Problem Reason Solution
No headset found Headset is turned off Turn on the headset
Headset is out of battery Charge headset
Headset is out of range Move the headset closer to the
handset < 10 meters.
Headset is not in pairing mode Put headset into pairing mode.
Pairing fails Headset is not in pairing mode Turn headset into pairing or
discoverable mode.
Incorrect PIN entered Try again and enter correct PIN.
Consult headset user guide for
pairing instructions.
Connecting fails/Failed to connect Headset is not turned on Turn on the headset
headset
Headset is out of range Move headset closer to the
handset
Link key in headset has been Repeat pairing procedure
deleted
Headset is already connected to Disconnect headset from the
another handset other handset
Table continues…

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 Troubleshooting

Problem Reason Solution

Too close to interfering devices. Interfering devices can be WLAN
equipment, microwaves, etc.
Move away from the devices
causing interference.
Headset can not connect to the Handset is not turned on Turn the handset on
handset
Handset is out of range Move the handset closer to the
headset
Bluetooth module is disabled Enable Bluetooth in Bluetooth
menu
Another headset is already Disconnect the connected
connected to the handset headset
Link key is missing in either Repeat pairing procedure
headset or the handset.
Too close to interfering devices. Interfering devices can be WLAN
equipment, microwaves, etc.
Move away from the devices
causing interference.

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Chapter 15: Related resources

Documentation
You can download the documents you need from the Avaya Support website at http://
support.avaya.com/.
Title Description Audience
Avaya Wireless Handset 3700 Series Describes initial setup, Implementation personnel
Installation and Administration Manual configuration, general and administrators
administration, and
troubleshooting of the Avaya
Wireless Handset 3700 Series
phones.
Avaya Wireless Base Station 3700 and Describes the procedures for Deployment engineers,
Wireless Gateway 3700 Installation installing the Avaya Wireless solution architects, and
and Operation Handset 3700 Series phones. support personnel.
Installing and Configuring Avaya Describes how to provision Deployment engineers,
Wireless Handsets 3700 in Avaya Avaya Wireless Handset 3700 administrators, solution
Aura® SIP Environment Series and Avaya IPBS Access architects, and support
Point with Avaya Aura® personnel.
Communication Manager and
Avaya Aura® Session Manager
Avaya Wireless Handset 3735 Describes the Implementation personnel
connected to Avaya Aura™ configuration,customization, and administrators.
Communication Manager and IP Office management, operation,
User Guide maintenance, and
troubleshooting of the 3735
handset.
Avaya Wireless Handset 3730 Describes the Implementation personnel
connected to Avaya Aura™ configuration,customization, and administrators.
Communication Manager and IP Office management, operation,
User Guide maintenance, and
troubleshooting of the 3730
handset.
Table continues…

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 Finding documents on the Avaya Support website

Title Description Audience

Avaya Wireless Handset 374x Describes the Implementation personnel
connected to Avaya Aura™ configuration,customization, and administrators.
Communication Manager and IP Office management, operation,
User Guide maintenance, and
troubleshooting of the 374x
handset.
Avaya Wireless Base Station 3700 Describes basic installation and Networking professionals,
Series Quick Reference Guide configuration of Avaya Wireless network administrators, and
Base Station 3700. IT support personnel.

Finding documents on the Avaya Support website

Procedure
1. Go to https://documentation.avaya.com as customer documentation for some programs is
now available on the Avaya Documentation Portal and navigate to My Content > My Docs
menu.
2. For documents that are not available on the Avaya Documentation Portal, click Support on
the top menu to open https://support.avaya.com/.
3. At the top of the screen, type your username and password and click Login.
4. Click Support by Product > Documents.
5. In Enter your Product Here, type the product name and select the product from the list.
6. In Choose Release, select an appropriate release number.
7. In the Content Type filter, click a document type, or click Select All to see a list of all
available documents.
For user guides, click User Guides in the Content Type filter. The list displays the
documents from the selected category.
8. Click Enter.

Support
Go to the Avaya Support website at https://support.avaya.com for the most up-to-date
documentation, product notices, and knowledge articles. You can also search for release notes,
downloads, and resolutions to issues. Use the online service request system to create a service
request. Chat with live agents to get answers to questions, or request an agent to connect you to a
support team if an issue requires additional expertise.

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Appendix A: Safety precautions

Note:
Product Designator for regulatory purposes of Avaya Wireless Handset 375x is DH8.
Safe operation
For safe and efficient operation of the handset, observe the guidelines given in this manual and all
necessary safety precautions when using the handset. Follow the operating instructions and adhere
to all warnings and safety precautions located on the product, the Regulatory Information delivered
with the handset, and this User Manual.
Do not disassemble the handset. Disassembling the handset voids the warranty.
The handset contains no consumer serviceable components. Service should be performed by an
Authorized Service Center only. Changes or modifications to the equipment not expressly approved
by the party responsible for compliance could void the user's authority to operate the equipment
Frequency Range.
Frequency range
The handset is a radio transmitter and receiver. When it is on, it receives and sends out radio
frequency (RF) energy. The handset operates on different frequency ranges depending on market
and employs commonly used modulation techniques.
Region DECT allocation Max. output power
(MHz) (mW)
Europe, Australia and New 1880 – 1900 250
Zealand
North America 1920 – 1930 100
South America 1910 – 1930 250

Regulatory Compliance Statements (EU and EFTA)

Exposure to radio frequency signals
Close to ear Handheld/body mounted
DH8-xxxx 0.074 W/kg (10g) 0.084 W/kg (10g)

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 Regulatory Compliance Statements (USA and Canada only)

Regulatory Compliance Statements (USA and Canada

only)
FCC ID:
DH8-xxxx:BXZDH8
IC:
DH8-xxxx:3724B-DH8

Exposure to radio frequency signals

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This device complies with FCC SAR limit of 1.6 W/kg. The maximum SAR value
measured is:
Head Body
DH8-xxxx 0.178 W/kg (DECT + BT + BLE) 0.191 W/kg (DECT + BT + BLE)

The handset is designed to be worn with the display towards the body for best radio performance.
SAR testing is made with no separation, to approve the device to be carried close to the
body. This device must not be co-located or operating in conjunction with any other antenna
or transmitter.
Use of non-Avaya approved accessories may violate the FCC and IC guidelines for RF exposure
and should be avoided.

Precautions
Handset
• Avoid volume levels that may be harmful to your hearing. Exposure to excessive sound
pressure from a handset's earpiece or headset may cause permanent hearing loss.
• Low volume levels might result in missed alerts.
• Only use the handset in temperatures between: -5 °C and +45 °C (23 °F and 113 °F).
• Avoid exposing the handset to direct sunlight, heat sources and moisture.
• Do not place a cold handset in a charger.
• If the handset has been exposed to water or condense, remove the battery immediately, and
let it dry completely before re-inserting the battery.
• Do not expose the handset to open flame.
• Protect your handset from abrasive liquids and vapors.
• Remove the handset from the charger before cleaning the handset to reduce risk of electric
shock.

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Safety precautions

• Keep the handset away from strong electromagnetic fields.

• The handset may retain small metal objects around the earpiece region.
• Do not place heavy objects on the handset.
• Do not allow children to play with the product packaging material. This could cause choking
and or suffocation.
• Do not allow children to play with the handset. It is not a toy.

Battery
• Do not immerse the battery into water. This could short-circuit and damage the battery.
• Do not expose the battery to an open flame. This could cause the battery to explode.
• Do not allow the metal contacts on the battery to touch another metal object. This could
short-circuit and damage the battery.
• Do not leave the battery where it could be subjected to extremely high temperatures, such as
inside a car on a hot day.
• Use the Desktop Charger, the Charging Rack, or the Battery Pack Charger for charging.
Charge the battery for at least one hour the first time you use the battery.
• Do not charge the battery when the ambient room temperature is above 40 °C or below 5 °C
(above 104 °F or below 41 °F).
• Do not attempt to take the battery apart.
• Do not remove the battery, unless it needs to be replaced.
• Power off the handset before removing the battery.
Note:
Defective batteries must be returned to a collection point for chemical waste disposal.

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Index
Numerics B
375x handset Basic operations .................................................................. 44
overview ........................................................................11 battery
charging ...................................................................... 116
charging spare batteries ............................................. 117
A maintenance ............................................................... 116
Absence handling ................................................................ 71 precautions ................................................................. 136
Absence settings replacement ................................................................ 118
Absence settings .......................................................... 71 warnings ......................................................................116
Accepting a PTT invitation as a message ............................69 battery pack
Accepting a push-to-talk invitation ....................................... 68 charger ......................................................................... 32
Accepting or rejecting a message ........................................83 Bluetooth ............................................................................124
accessibility ........................................................................129 disabling ....................................................................... 49
accessibility and voice quality ............................................129 enabling ........................................................................ 48
accessing Bluetooth headset
templates ...................................................................... 81 remove ........................................................................126
accessories ..........................................................................32 transferring call ........................................................... 129
Acoustic location signal ..................................................... 104 wearing ....................................................................... 124
activating Bluetooth headset battery ..................................................130
automatic key lock ........................................................ 95 by name
profile ............................................................................88 searching ...................................................................... 75
Activating automatic phone lock .......................................... 96 by number
adding searching ...................................................................... 75
new contact .................................................................. 73
Adding C
contact from the call list ................................................ 73
Adding a new profile ............................................................ 88 call ....................................................................................... 64
Adding favorites ................................................................... 76 call answering behavior
adjusting setting ......................................................................... 100
ring volume ................................................................... 92 call answering key
adjusting volume ..................................................................61 setting ......................................................................... 100
during call ................................................................... 128 Call answering settings ......................................................100
Admin menu .......................................................................108 call function
Alarm operation ................................................................. 103 configuration procedure ..............................................106
Alarm with data .................................................................. 105 call list
Alarm with location information ..........................................105 opening .........................................................................55
Alphanumeric Keys ..............................................................30 call procedure .................................................................... 106
answering ............................................................................ 66 call services
answering a call ................................................................. 127 call services .................................................................. 70
answering calls .................................................................... 58 diverting ........................................................................ 71
answering text message Call services
predefined message ..................................................... 85 Absence handling ......................................................... 71
Attach cover for no clip ...................................................... 122 call waiting ..................................................................... 65, 66
Attach the hinge-type clip .................................................. 121 calling
Attach the swivel-type clip ................................................. 121 back .............................................................................. 65
audio .................................................................................... 63 different party ................................................................80
Automatic Call after Alarm ................................................. 105 number in a message ................................................... 79
automatic key lock push-to-talk group .........................................................70
activating ...................................................................... 95 sender ...........................................................................79
deactivating .................................................................. 95 calling a contact
automatic phone lock central phone book ....................................................... 60
deactivating .................................................................. 97 calling contact

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Index

calling contact (continued) defining handset action (continued)

local or company phonebook ........................................61 when in charger and in call ...........................................53
calling reading when in charger and not in call .....................................53
text message ................................................................ 80 Defining hot keys ................................................................. 90
Calling the sender of a message ......................................... 60 Defining navigation keys ......................................................90
calls Defining the multifunction button 1 ...................................... 91
answer a call .................................................................58 Defining the multifunction button 2 ...................................... 91
decline .......................................................................... 58 deleting
Calls .....................................................................................34 message ....................................................................... 78
viewing missed calls ..................................................... 57 profile ............................................................................89
central phonebook overview ................................................ 75 Deleting a contact ................................................................ 75
changing Deleting entries from the call list ..........................................57
headset profile .............................................................. 50 Deleting favorites ................................................................. 77
menu language ...........................................................101 Dial last called number with headset button ........................ 60
PIN code .......................................................................97 Dial using a pre-programmed number ................................. 59
text size for messages ................................................101 dialing
the screen saver ........................................................... 97 number
Changing brightness ............................................................98 headset button ........................................ 59
changing the name of Bluetooth headset .......................... 127 number from the call list ............................................... 55
Changing the system ........................................................... 50 dialing a number .................................................................. 59
charger list clear ................................................................ 108 Dialing a Number from Contacts ..........................................60
charging dialing a number from the call list ........................................ 59
battery ......................................................................... 116 disabling
spare batteries ............................................................ 117 Bluetooth ...................................................................... 49
charging rack Display settings
CR3 .............................................................................. 32 changing brightness ..................................................... 98
Checking the voicemail inbox .............................................. 87 diverting
clearing lists ....................................................................... 108 calls on no reply ............................................................71
Color messaging ..................................................................84 calls when busy ............................................................ 71
conference call .....................................................................64 external calls .................................................................71
Connections ...................................................................39, 48 internal calls ..................................................................71
contact document changes .............................................................. 10
editing ........................................................................... 74 Documentation ...................................................................132
contact from the call list DP1 Desktop Programmer
adding ...........................................................................73 DC3 Desktop Charger .................................................. 31
Contacts .........................................................................35, 72 DTMF ...................................................................................66
deleting a contact ......................................................... 75
CR3
charging rack ................................................................ 32
E
customize menu tree ........................................................... 43 Easy replacement of handset .............................................118
Easy replacement procedure ............................................. 119
D editing
new contact .................................................................. 74
data Editing a number from the call list ........................................56
sending ......................................................................... 67 Editing a profile .................................................................... 89
DC3 Desktop Charger Editing favorites ................................................................... 77
DP1 Desktop Programmer ........................................... 31 Emergency calls .................................................................. 72
deactivating enabling ............................................................................... 66
Absence settings .......................................................... 71 Bluetooth ...................................................................... 48
automatic key lock ........................................................ 95 enabling Bluetooth ............................................................. 125
automatic phone lock ....................................................97 ending
Declining a call with a predefined message .........................85 call .............................................................................. 128
Declining a PTT invitation .................................................... 69 Ending a call ........................................................................ 58
declining calls ...................................................................... 58 Ending a call during an ongoing call .................................... 64
defining energy efficiency ................................................................ 123
soft keys ....................................................................... 89 Enhanced messaging
defining handset action message priority and call priority .................................. 84

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 Index

Enhanced messaging (continued) keypad (continued)

message queuing and message priority .......................83 locking and unlocking during a call ...............................46
Error or warning messages ................................................ 113 locking and unlocking in idle mode ...............................46
exposure Keypad lock settings ............................................................94
radio frequency signals .......................................134, 135 activating automatic phone lock ................................... 96
Keys and buttons ................................................................. 29
F
L
Finding documents
on the Avaya Support website .................................... 133 last search result
forwarding viewing ..........................................................................76
message ....................................................................... 78 LED indications during easy replacement ......................... 120
Forwarding a sent message ................................................ 82 legal notices .............................................................................
locking
handset .........................................................................47
H locking and unlocking the keypad
handset during a call .................................................................. 46
locking .......................................................................... 47 in idle mode .................................................................. 46
logging in ...................................................................... 45 Log in or out
precautions ................................................................. 135 of a shared phone .........................................................45
supported features and functions ................................. 18 Logging off from a handset .................................................. 45
turn on .......................................................................... 44 Logging onto a handset ....................................................... 45
unlocking ...................................................................... 47
handset subscription M
easy registration ........................................................... 50
manual registration ....................................................... 51 Maintenance of batteries ....................................................116
Handset updates via the charging rack ..............................110 making calls
headset battery .................................................................. 130 when connected with Bluetooth headset .................... 127
headset button Man-down and no-movement alarm .................................. 104
number menu language
dialing ......................................................59 changing ..................................................................... 101
headset is turned off .......................................................... 130 Menu operations .................................................................. 48
headset profile My favorites .................................................................. 76
changing ....................................................................... 50 profiles .......................................................................... 87
headsets ............................................................................ 124 menu tree .............................................................................43
message
deleting ......................................................................... 78
I forwarding .....................................................................78
Icons and Text in the Display ............................................... 25 opening .........................................................................62
Icons details .........................................................................25 template ........................................................................81
In Call ...................................................................................42 message indication
incoming call ........................................................................ 58 repetition .......................................................................84
Incoming call message list .........................................................................77
declining a call .............................................................. 85 Message priority and call priority ......................................... 84
declining a call with a predefined message .................. 85 Message queuing and message priority .............................. 83
incoming calls Messaging ........................................................................... 37
answer .......................................................................... 58 reviewing inbox content while reading a message ....... 83
decline .......................................................................... 58 mobile data
incorrect PIN ...................................................................... 130 sending ......................................................................... 86
introduction to Bluetooth .................................................... 124 modifying
priority ...........................................................................53
mute ringtone
K for incoming calls ..........................................................47
for messages ................................................................ 47
key sound
My favorites ......................................................................... 76
setting ........................................................................... 94
adding favorites ............................................................ 76
keypad
My Favorites

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Index

My Favorites (continued) profile (continued)

deleting favorites .......................................................... 77 deleting ......................................................................... 89
editing favorites ............................................................ 77 Profiles ...........................................................................36, 87
My favourites ....................................................................... 38 adding a new profile ..................................................... 88
Purpose ............................................................................... 10
Push-button alarm ............................................................. 103
N push-to-talk group
new call calling ........................................................................... 70
starting ..........................................................................63 rejoining ........................................................................ 70
transferring ................................................................... 64 push-to-talk group call
new contact accepting a PTT invitation ............................................ 68
adding ...........................................................................73 Push-to-talk group call ......................................................... 68
new messages
writing ........................................................................... 82 R
number from the call list
dialing ........................................................................... 55 radio frequency signals
number in a message exposure .............................................................134, 135
saving ........................................................................... 80 reading
sent message ............................................................... 82
stored message ............................................................ 78
O Receive a Message ............................................................. 77
One key voicemail access ................................................... 87 Receive a message with request for an answer .................. 83
open contacts during call ..................................................... 62 Receiving a voicemail .......................................................... 87
opening Redisplaying the message ...................................................85
message ....................................................................... 62 registration
opening contacts ..................................................................62 easy registration ........................................................... 50
opening the call list .............................................................. 55 manual ..........................................................................51
operation area ....................................................................129 Regulatory Compliance Statements (USA and Canada
operation notice ..................................................................115 only) .....................................................................135
out of battery ......................................................................130 rejoining
out of range ........................................................................130 push-to-talk group .........................................................70
Owner ID removing
setting ......................................................................... 101 headset .......................................................................126
renaming
system .......................................................................... 52
P replace battery ................................................................... 118
Replying to sender ...............................................................78
pairing
Reviewing inbox content while reading a message ............. 83
with a Bluetooth headset ...................................... 49, 125
ring signals for calls
pairing fails .........................................................................130
setting ........................................................................... 93
pairing mode ...................................................................... 130
ring volume
Parts of the 375x handset ....................................................24
adjusting ....................................................................... 92
phone call function
Rotating the display text ...................................................... 98
configuration example ................................................ 106
Phone lock settings ..............................................................96
physical layout ..................................................................... 22 S
PIN code
changing ....................................................................... 97 saving
pre dialed number ................................................................59 number in a message ................................................... 80
precautions Saving a number from the call list ........................................56
battery .........................................................................136 screen saver
handset .......................................................................135 changing ....................................................................... 97
priority searching
modifying ...................................................................... 53 by name ........................................................................75
procedure call .................................................................... 106 by number .....................................................................75
profile selecting
activating ...................................................................... 88 Bluetooth headset .......................................................126
sender

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 Index

sender (continued) template (continued)

calling ........................................................................... 79 message ....................................................................... 81
sending ................................................................................ 65 templates
data ...............................................................................67 accessing ......................................................................81
mobile data ................................................................... 86 text size for messages
Sending a message from the call list ................................... 56 changing ..................................................................... 101
sent message time format
reading ..........................................................................82 setting ........................................................................... 99
setting Toggling between calls .........................................................63
call answering behavior .............................................. 100 transferring .....................................................................63, 64
call answering key ...................................................... 100 new call .........................................................................64
key sound ..................................................................... 94 transferring call
Owner ID .................................................................... 101 Bluetooth headset .......................................................129
ring signals for calls ...................................................... 93 handset .......................................................................129
time format ....................................................................99 trouble shooting ..................................................................112
vibrator alert ..................................................................94 turning microphone on and off
Setting alerts for messages ................................................. 93 during a call .................................................................. 62
Setting the date format ........................................................ 99 turning on the handset ......................................................... 44
Setting the font style ............................................................ 99 Turning the audible signal on or off ......................................46
Settings ................................................................................40 turning the microphone On/Off ...........................................128
keypad lock settings ..................................................... 94
phone lock settings .......................................................96
Shortcuts ........................................................................39, 89
U
defining hot keys ...........................................................90 unsubscribing
defining navigation keys ............................................... 90 system .......................................................................... 52
soft keys using loudspeaker ................................................................67
defining ......................................................................... 89 Using the call list
Software upgrade and additional features ......................... 110 deleting entries from the call list ................................... 57
Sound and alert settings editing a number from the call list .................................56
setting alerts for messages ...........................................93 saving a number from the call list ................................. 56
speaker ................................................................................ 67 sending a message from the call list ............................ 56
starting ................................................................................. 64 viewing the time of a call .............................................. 55
new call .........................................................................63
Starting easy replacement procedure ................................ 119
stored message V
reading ..........................................................................78
vibrator alert
subscribing handset
setting ........................................................................... 94
easy registration ........................................................... 50
viewing
manual registration ....................................................... 51
last search result .......................................................... 76
support ...............................................................................133
Viewing missed calls ............................................................57
supported functions ............................................................. 18
Viewing the time of a call ..................................................... 55
switching on the handset ..................................................... 44
voice quality ....................................................................... 129
Switching the handset off .....................................................44
volume
switching to a corded headset ........................................... 129
adjusting during a call ...........................................61, 128
switching to a headset ....................................................... 129
switching with cord .............................................................129
system W
renaming .......................................................................52
unsubscribing ............................................................... 52 wearing
System .................................................................................50 Bluetooth headset .......................................................124
System handling wireless handset 375x overview .......................................... 11
software upgrade and additional features ...................110 writing
new messages ..............................................................82

T
technical specifications ........................................................ 11
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July 2022 Using Avaya Wireless Handset 375x 141

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