Fintech Notes
Fintech Notes
Fintech or financial technology means offering financial services over the internet. Everything right from
mobile banking apps to mobile payments apps, blockchain and cryptocurrency, stock trading, etc can be
included in this fintech innovation. In simple words, every business can use fintech for their services and
enhance or automate their work and procedures. Wondering why? Because with this you can Simply offer
Traditional financial services are made available to consumers and companies through fintech in ways that were
not possible before. The mobile applications of many traditional banks, for instance, now provide convenient,
on-the-go access to a variety of banking functions, such as checking account balances, transferring payments,
and even depositing checks. In the meanwhile, robo-consultants like Betterment provide an alternative to
Several services used by organizations are made easier thanks to automation brought forth by fintech. Fintech
companies are able to better understand their clients because to the combination of artificial intelligence and
large amounts of consumer data, which in turn fuels marketing, product design, and underwriting.
Examples of FinTech
Since we have covered the basics of fintech now it’s time to be precise. Can you name me two or three top
fintech companies? Wealthfront, Personal Capital, Kabbage are the ones to top the list at present. All of them
have significantly been offering unmatchable fintech services to the financial services sector and retail banking
industry. For better understanding let us go through these common yet important examples of fintech.
There is no denying the fact that Fintech companies have made some significant changes in the way we
buy and sell products – both as businesses as well as individuals. Conducting transactions via smart devices and
computing systems was a pure myth at some point in time and today it has become a reality.
2. Trading
This is one of the sure-shot and safest ways to multiply your money in the least amount of time. With
the rise in fintech, by using emerging technologies such as Artificial intelligence, Machine learning, natural
language processing, DLT(Distributed Ledger Technology), big data, gaining relevant insights is no longer
difficult. Also, you will come across a wide range of stock trading apps where not just transactions can be
The list is definitely incomplete without Cryptocurrency and blockchain. Buying or selling bitcoins have
now become a new norm to reduce fraud or faulty transactions and safeguard the financial data on Blockchain
technology. Have you heard about libra? It is Facebook’s digital currency. So you see the concept of
4. Crowdfunding Platforms
First, what are these crowdfunding platforms? These platforms enable internet or app users to send or
receive money from different digital platforms at the same time. Yes, you are no longer required to beg in front
of conventional banks for loans, all you have to do is find investors who are ready to support you and your work
is done. GoFundMe and Kickstarter are certain examples to take into consideration here. Whether you want to
pay hospital bills or travel or conduct fundraisers or any such charitable events, crowdfunding platforms can be
extremely helpful.
5. Insurtech
Lastly, we have Insurtech. Fintech is not just limited to the financial institutions or the banking industry,
it has created a huge impact on the insurance industry as well. Insurtech is the name being reckoned again and
again. And why not since this one has left no stone unturned in maximizing savings.
Fintech Transformation
Digital transformation has become a disruptor in almost every industry and fintech is no exception. The
introduction of digital technologies has made the sector more customer-centric and technologically relevant. By
offering services digitally, financial organizations can effectively deliver the experiences their stakeholders and
end-users expect. They can also expect to see growth in employee satisfaction, customer engagement, and
business innovation. Fintechs can also work faster and more efficiently to better compete in the marketplace.
Innovations in financial technology have revolutionized the financial sector by streamlining wealth
management, lending and borrowing, retail banking, fundraising, money transfer/payments, investment
management and more. FinTechs are changing the market dynamics by focusing on emergent technologies that
can provide an unparalleled experience to customers. This has resulted in the FinTech sector witnessing rapid
evolution, transformation and growth.This exponential growth, however, comes with its own set of challenges
such as the ability to scale back-end operations to keep pace with business growth, increased regulatory
scrutiny, exposure to financial fraud and cyber threats, and perceived lack of human touch in services.
WNS, a leading BPM company, is uniquely positioned to address key imperatives such as cost optimization and
process streamlining, and also partner with fintech companies for their next level of growth. We unlock the
competitive edge with our technology expertise, risk and compliance experience, Artificial Intelligence (AI) and
We enhance customer experience by offering value-added services, optimize cost and ensure operational
Ensure robust risk management to enable early detection and prevention of financial fraud and cyber-
Leverage data analytics to enhance existing service offerings and create new business models
average cost of a data breach in the financial industry equals $5.85 million. An increasingly digital
environment in the financial sector, including mobile banking and payment apps, is one of the
cybercriminals’ top targets. Cybersecurity vulnerabilities can impact customers’ money as well as
personal data. So that even large reputable companies have to take care of the valuable
Ensure secure authentication methods in your fintech solution. For example, make sure the users of your
software are regularly changing passwords. You can add the layer to your security by introducing
biometric authentication; biometric cybersecurity is based on a person’s features (fingerprint, voice, iris
pattern, etc.) that minimises the chances of a breach. Implement role-based access control so that only
authorised users can access certain information, keep track of failed sign-ins and monitor suspicious
activity.
The financial sector is one of the most regulated. Since innovative technologies are increasingly
integrated into financial operations and services, regulatory obligations for such processes also arise.
Different legislative guidelines are set out to protect financial institutions from frauds and malicious
Moreover, fintech applications are broad and intersect various business sectors. It only complicates
companies’ process of formulating compliance strategies and figuring out regulatory demands.Though
there is no all-size-fits-all approach, fintech companies can create their solutions keeping in mind some
of the top fintech compliance practices, including knowing your customer (KYC), anti-money
Financial companies with obsolete business applications and systems will not be able to meet the rising
demands of the digitalised world. Modern customers want a seamless a convenient way to access
financial services. According to Business Insider, around 169.3 million mobile banking users, 80% of
whom prefer mobile banking to access their accounts.Legacy systems and lack of tech experts lead to
services that are not user-friendly and bring no value. A mobile application developed by a specialist
without proper expertise can deprive a company of multiple benefits, for example, NFC chips that
streamline payment methods, fingerprint unlocking that enhances applications’ security, and other
features.Building a top-notch financial solution is not easy; it requires hands-on experience. Many
companies fail to form strong in-house teams; moreover, the hiring process may be pretty time-
consuming.
Fintech, the application of digital technology to financial services, is reshaping the future of finance– a process
that the COVID-19 pandemic has accelerated. The ongoing digitization of financial services and money creates
opportunities to build more inclusive and efficient financial services and promote economic development.
Fintech is transforming the financial sector landscape rapidly and is blurring the boundaries of both financial
firms and the financial sector. This presents a paradigm shift that has various policy implications, including:
Broaden monitoring horizons and re-assess regulatory perimeters as embedding of financial services
Review regulatory, supervisory, and oversight frameworks to ensure they remain fit for purpose and
enable the authorities to foster a safe, efficient, and inclusive financial system.
Anticipate market structure tendencies and proactively shape them to foster competition and
Pursue strong cross-border coordination and sharing of information and best practices, given the supra-
The fintech industry as we know it today did not exist before the late 1990s and early 2000s. Nonetheless,
fintech’s origins can be traced back to the advent of computer systems and the growth of electronic banking
in the financial services industry in the 1970s and 1980s. These early innovations set the stage for fintech’s
expansion and development in the latter half of the 20th century and beyond. The evolution of the fintech
industry has been rapid and dynamic, with significant changes taking place year after year.
electronic banking when the sector was still in its infancy. The following are some instances of fintech
products and businesses that appeared in the late 1990s and early 2000s:
Online stock trading platforms: Customers were able to trade stocks online for the first time thanks
to businesses like E-Trade and Charles Schwab, dramatically enhancing accessibility and
Electronic banking: Wells Fargo and Citibank, among other financial institutions, provided online
banking services that let clients monitor their accounts and conduct financial transactions.
Additionally, payment processors, such as PayPal, emerged as early players in the payments space,
providing consumers with a convenient and secure way to send and receive money online.
2005–2010
New products and services were created in industries, including payments, loans and insurance as a result of
the growth of new fintech businesses. The expansion of fintech was also fueled by the growing use of
smartphones during this period. Two examples of fintech products or businesses that appeared between
P2P lending platforms: Lending Club, one of the earliest peer-to-peer (P2P) lending platforms, was
established in 2006 and connects investors and borrowers without the need for traditional
institutions.
Mobile payments: In 2009, Square, a company specializing in payments on the go, created a system
that enables small companies to accept credit cards via a mobile device. This was a significant
advancement in the payments industry that aided in the development of mobile payments.
2010–2015
Following the financial crisis of 2008, the emergence of alternative finance gave fintech businesses new
prospects in sectors such as crowdfunding and peer-to-peer lending. Blockchain technology’s emergence
has also started to show promise as a potential disruptor in the financial services industry.
Crowdfunding: Kickstarter, founded in 2009, became one of the first crowdfunding platforms,
allowing entrepreneurs and creators to raise funds for their projects from a large number of
supporters.
Digital currencies: Bitcoin BTC tickers down $27,289, created in 2008, was the first decentralized
digital currency and marked the beginning of the rise of cryptocurrencies. Bitcoin and other digital
currencies provided a new way for consumers to store and transfer value, disrupting traditional
finance.
2015–2020
Fintech products and services have been widely adopted, leading to further consolidation in the sector as it
continues to develop and flourish. To introduce new financial services to the market, traditional financial
institutions started to enter the market and collaborate with fintech firms. The emergence of digital assets
Two examples of fintech products or companies that emerged during 2015–2020 are:
Robo-advisers: Betterment and Wealthfront, founded in 2008 and 2011, respectively, became two of
the leading robo-advisers, using algorithms and automation to provide personalized investment
Digital banking: Challenger banks such as Monzo, N26 and Revolut, founded in 2015, 2015 and
2013, respectively, offered digital-only banking services, providing consumers with alternative
Due to the COVID-19 epidemic, many customers are now using digital financial services for the first time,
which has accelerated the expansion of fintech. New technologies like artificial intelligence (AI) and
machine learning are being used to enhance financial services as the sector continues to develop and
innovate. The regulatory landscape is likewise evolving to reflect the development and maturity of the
fintech sector.
Some examples of fintech products or companies that have emerged after 2020 include:
Digital insurance: Lemonade, founded in 2015, became one of the leading “insurtech” companies
Digital securities: Companies such as Coinbase, Bakkt and Paxos, founded in 2012, 2018 and 2012,
respectively, have emerged as leaders in the digital securities space, providing platforms for buying,
selling and holding digital assets, such as cryptocurrencies and security tokens.
Open banking: Companies like Plaid, founded in 2013, and Yapily, founded in 2016, have emerged
as leaders in the open banking space, providing APIs and infrastructure for secure access to financial
Online lending: Affirm, founded in 2012, and Afterpay, founded in 2014, provide consumers with a
Fintech Typology
Fintech covers a wide range of use cases across business-to-business (B2B), business-to-consumer (B2C),
and peer-to-peer (P2P) markets. The following are just some examples of the types of fintech companies
The first entry among the popular types of financial technology would refer to blockchain technology and
cryptocurrencies. Blockchain could enable peer-to-peer transactions alongside the power of smart contracts
and consensus algorithms for setting new precedents for the growth of financial services. The advantages of
decentralized and immutable ledgers of financial transactions on blockchain with cryptocurrencies or crypto
tokens can introduce many significant improvements in financial services. Most important of all,
applications of blockchain in the fintech sector could drive plausible chances for financial innovation. For
example, decentralized storage of transaction history prevents the risks of counterfeit data and double
spending problems. With more than 80 million crypto wallet owners all over the world, the impact of
blockchain on the democratization of financial services is clearly evident. One of the notable examples of
blockchain-based fintech projects refers to we.trade, an enterprise-grade trade finance platform by IBM.
Cryptocurrencies, based on blockchain technology, are also another notable example of fintech types with a
formidable impact on financial services. Blockchain could help in enabling better privacy, security, and
transparency in tracking financial transactions throughout their entire lifespan. Cryptocurrencies could
utilize the traits of blockchain to ensure better monitoring and control over their assets. Examples of the
popularity of Bitcoin, Ethereum, stablecoins, and many other crypto assets have proved how
2. Regulatory Technology
Another notable response to “What are the different types of fintech?” would focus on regulatory
technology. According to the Financial Conduct Authority, regulatory technology is a subclass of fintech
focused on technology that could enable efficient delivery of regulatory obligations. Regulatory technology
or RegTech could utilize cutting-edge technology to improve compliance alongside facilitating the
to catch up with the latest innovations and advancements. As one of the notable fintech categories, RegTech
technology in fintech also focuses on the automation of the complete compliance system. RegTech could
offer the foundation for various regulatory solutions such as risk management, compliance management,
regulatory reporting, and transaction monitoring. Some examples of RegTech platforms include Continuity,
3. Insurance Technology
The next prominent addition among finance technology fintech types would refer to insurance technology or
InsurTech. The growth of digital financial service ecosystems has enabled flexibility for developing
insurance solutions with high value to improve user experience. Insurers are trying to use fintech variants
for the integration of smartphone apps, AI, IoT, machine learning, and many other technologies to improve
Fintech could enable formidable improvements in insurance services, such as an easier collection of
insurance details on smartphones. Similarly, user-friendly apps could play a crucial role in ensuring easier
management of coverage. Many providers have been working on telematics to improve core insurance
products and streamline coverage. At the same time, InsurTech also changes the perspective of users on
4. Mobile Payments
One of the common answers to “What are the different types of fintech?” would also point to mobile
payment systems. Some of you must have used popular applications such as PayPal, Apple Pay, Google
The impact of a global pandemic turned the whole world’s attention toward possibilities for cashless
transactions. The continuously declining relevance of cash in the post-pandemic era has also called for
organizations in every industry to think about payments. Are mobile payment apps trustworthy? Depending
on the individual functionalities, mobile payments have different value propositions. Popular mobile
payment solutions such as Google Pay and Venmo have gained a substantial number of users. For example,
Venmo has more than 65 million daily users, indicating the trust of users in the app. Build your identity as a
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The introduction of financial technology has also presented viable prospects for the transformation of
lending and borrowing systems. Fintech has been a crucial player in simplification of the approaches people
follow for borrowing money. The types of financial technology used for transforming financial services like
lending have introduced P2P lending protocols. Any individual could access these platforms and borrow
loans anytime. Interestingly, users of such fintech solutions would also find flexible opportunities for
evaluation of a borrower’s credit readiness. At the same time, the implementation of fintech also removes
P2P lending protocols rely on the power of DeFi to enable seamless access to financial services and improve
user experience. For example, Compound and Aave are popular lending protocols based on DeFi. Another
popular example of lending applications in fintech types would refer to Credit Karma.
Personal finance management is also another proven response to “What are the different types of fintech?”
with popular examples. It is a unique and personalized category of fintech focused on enhancing wealth
management and retail investment practices. Personal finance technology, or WealthTech, is a popular and
value-based variant of fintech, which can improve and facilitate operations with better efficiency and
automation.
The primary goal of WealthTech focuses on streamlining the investment process, which can help investors
in easier management of investment portfolios. One of the notable examples of personal finance
management solutions among fintech variants is Monie, a personal finance application for the Egyptian
market.
7. Crowdfunding
The crowdfunding market has the potential for steady growth in the forecast period from 2021 to 2026, with
a CAGR of more than 16%. Crowdfunding platforms have removed the need to visit a bank or pitch ideas
before venture capitalists to obtain loans or funding for projects. The outline of different fintech categories
would also emphasize the new methods for raising capital by employing innovative improvements.
Crowdfunding fintech services could offer the ideal opportunity for micro and small enterprises to discover
The most formidable example of financial technology fintech types would refer to robot-based advisors.
You must have learned about the importance of AI and machine learning in the burgeoning fintech industry.
Robot-based advisors are applications powered by AI and ML for offering recommendations regarding
financial decisions. As a result, financial service users could figure out an alternative to hiring an expert for
financial advice. Most important of all, your robot advisor would never take breaks and would provide
Similarly, the outline of different types of financial technology also includes references to stock trading
apps. Stock trading apps are useful tools for investors to conduct desired transactions directly from their
smartphones. The power of AI and ML could help in capitalizing on meaningful insights from humongous
piles of data. At the same time, the use of blockchain could also streamline the security of the personal and
The emerging markets account for 85% of the global population, which produces 40% of global economic
output. Over the last decade, EMs increased their share by 10% as their economies have been moving from
Also, nearly 90% of the EM population are people under 30. Tech-savvy young people quicker adopt
Law compliance has always been a growing pain for the financial sector.Given the severe fines for breaking
the rules, any western financial business must always stay aware of new and existing laws. But since EM
governments recognize the need for a more inclusive financial system, they give more freedom of action.
They provide relaxed regulations, support for expansion, tax incentives, and simple terms and conditions.
In order to meet the need for financial inclusion, EMs are ready for the fast expansion of new
inventions.Technology has changed from traditional banking to e-banking and now to mobile options. This
creates more opportunities even across less financially inclusive regions. With the increase in mobile
phones, these banking channels can get broader support at a lower cost. For example, since the cost of
buying a smartphone is pretty small, countries like India and Kenya have managed to decrease their
unbanked people. Also, small local providers ensure that customers can access digital services in even
E-commerce booms in emerging markets. Better internet connection and the rise of mobile apps have
increased the number of online retailers and consumers. But running an online business is impossible
without digital payment solutions. And since e-commerce is growing non-stop, the services that fintech can
provide for emerging economies can go far beyond regular payment options. While most deals in such areas
are still made with cash, more and more countries are moving away from paper money. And the shift to
Governments and some large companies in the developing regions show big interest in making investments
in the sector. According to Statista, global fintech financing increased from $59.2 billion in 2017 to $210.1
billion in 2021.
Because of the large unbanked or underbanked population, emerging markets present a significant
opportunity for fintech companies. Traditional financial services are inaccessible or prohibitively
expensive for large segments of the population in many emerging markets. Fintech has the potential
to make financial services more affordable and accessible to these underserved markets.
Mobile payments are one of the most significant opportunities for fintech in emerging markets.
Mobile payments have replaced traditional banking services as the primary method of payment in
many emerging markets, with a large portion of the population having access to mobile phones but
Fintech companies can use mobile payments to provide financial services, such as loans and
The use of blockchain technology is another opportunity for fintech in emerging markets.
Blockchain can provide a secure and transparent way to conduct financial transactions, which is
microfinance, allowing individuals and small businesses to participate in the global economy.
Finally, fintech firms can use artificial intelligence and machine learning to provide personalized
financial services to emerging market customers. These technologies can analyze large amounts of
data to identify trends and patterns, allowing fintech companies to offer products and services that
While emerging markets offer significant opportunities for fintech, there are challenges that must be
addressed to ensure long-term growth. Regulatory compliance is one of the most difficult challenges.
Many emerging markets have complex and changing regulatory environments, which can make it
difficult for fintech companies to enter. To ensure that their products and services comply with local
laws and regulations, fintech companies will need to collaborate closely with regulators.
Another issue that many emerging markets face is a lack of infrastructure. Many times, the infrastructure
needed to support fintech services, such as reliable internet connectivity and digital identity systems, is
still lacking. Fintech firms will need to collaborate with local governments and other stakeholders to
A third issue is a lack of trust in fintech firms. Traditional financial institutions are regarded as more
trustworthy than fintech firms in many emerging markets. Fintech companies will need to demonstrate
their dependability and security to potential customers in order to gain their trust.
Finally, fintech firms must address the digital divide in emerging markets. While mobile phones are
common in many emerging markets, significant portions of the population lack access to digital devices
Fintech firms must create products and services that are accessible to these populations, such as agent
technology, and artificial intelligence have the potential to make financial services more affordable and
However, significant challenges, such as regulatory compliance, infrastructure, trust, and the digital
divide, must be addressed. Fintech firms that can address these issues will be well-positioned to succeed
These firms can use collaboration with traditional financial institutions to overcome some of the
challenges in emerging markets. Traditional financial institutions have built trust and credibility with the
local population in many emerging markets. Fintech companies can collaborate with these institutions to
expand their reach and leverage the financial institution's existing infrastructure.
Collaboration with local startups and entrepreneurs is another possible solution. These individuals have
a thorough understanding of the local market and can provide valuable insights into the local
population's needs and preferences. Fintech firms can use these collaborations to create products and
services that are tailored to the specific needs of the local market.
Finally, fintech firms can use education and awareness campaigns to help bridge the digital divide in
emerging markets. These campaigns can assist in educating potential customers about the benefits of
fintech services as well as provide them with the knowledge and skills required to access these services.
Fintech firms, for example, can collaborate with local schools and community centers to provide
Fintech regulations
Fintech regulations are a set of rules and guidelines that govern the operations of fintech companies, which
leverage technology to provide financial services and products. Fintech is a rapidly growing sector, with
companies disrupting traditional financial institutions and challenging established business models. However,
fintech also poses unique risks and challenges, such as data security, consumer protection, and financial
stability. To address these issues, regulators around the world have been developing new regulatory frameworks
to promote innovation while ensuring that consumer protection and financial stability are maintained.
The regulatory landscape for fintech is complex and constantly evolving. Countries have adopted different
approaches to regulating fintech, with some taking a more hands-on approach while others adopting a more
laissez-faire attitude. Some countries have created specific regulatory sandboxes to allow fintech companies to
test new products and services without facing the full burden of regulation. Other countries have implemented
new laws and regulations to govern specific areas of fintech, such as online lending, payment systems, and
digital currencies. Despite the differences in regulatory approaches, there are some common themes that emerge
in fintech regulation. For example, regulators are increasingly focusing on data security and privacy as fintech
companies collect and process large amounts of sensitive financial and personal data. Additionally, there is a
growing focus on consumer protection as fintech companies continue to expand their product offerings and
As technology advances, so does the duty to govern the goods and services that FinTech laws provide.
The primary regulatory agencies in charge of this sector are the Reserve Bank of India (RBI), Insurance
Regulatory & Development Authority of India, the Securities Exchange Board of India (SEBI), the
Ministry of Corporate Affairs, and the Ministry of Electronics and Information Technology (MEITY).
The proper regulatory agency in charge of its goods and services would govern a FinTech firm. For
example, the RBI regulates FinTech enterprises that deal with account aggregation, peer-to-peer credit,
In India, the FinTech regulatory structure is significantly fragmented, with no body of rules or norms
governing all FinTech services. As a result, this industry is tough to control since there is no common set
of FinTech laws. The sections that follow go through some of the important rules that apply to FinTech
enterprises in India.
PSS Act, a "payment system" cannot be developed or operated without the prior authorization of the RBI. A
"payment system," according to the PSS Act, is "a system that allows payment to be made from one person to
another," but it expressly excludes a stock exchange. PPIs, money transfer services, smart card operating
systems, and debit and credit card operating systems are all payment methods. Before a payment system can
begin or be put into operation, the RBI must approve it. As a result, compliance with this FinTech Law is
FinTech companies, like any other business in India, must register under the Companies Act 2013 and follow
all of the Act's laws and regulations. The Act incorporates and authorises FinTech companies like Paytm,
For the Consumer Protection Act, companies in the FinTech business are considered service providers. Unfair
commercial practises are defined as the "publication of consumer's personal information submitted in
confidence unless required by law or in the public interest," according to Section 2(47)(ix) of the Act.
Comparable to this are the Information Technology Rules, 2011, which restrict the sharing of a consumer's
personal information without prior authorisation unless required by law. FinTech companies must follow this
rule since they handle sensitive personal data belonging to their customers.
The Prevention of Money Laundering Act & the Prevention of Money Laundering Rules 2005, also the KYC
Master Directions, are the primary rules that provide anti-money laundering standards and operational
guidelines for enterprises that offer financial services in the country. The rules mentioned above oblige banking
institutions, financial institutions, and intermediaries to validate customer identification, keep records, and send
As FinTech platforms acquire and keep more user information, particularly behavioural and financial
information about individuals, the need to preserve consumer privacy and data has grown. However, currently,
India needs a dependable data privacy system. The two primary pieces of law governing personal data privacy
are the Information Technology Act of 2000 (IT Act) and the Rules on IT (Reasonable Security Practices &
FinTech companies must also observe the IT Act's rules. Businesses are liable for damages under Section 43A
if they fail to take adequate security steps to protect their customers' sensitive personal data. In addition, section
72A imposes penalties for disclosing information in violation of a legitimate contract. Individual personal data
is critical to FinTech businesses. Therefore, following the mandatory data security rules is essential to prevent
legal complications.
The Reserve Bank of India Act and a set of regulating guidelines and circulars are the primary regulatory
mechanisms that apply to NBFCs. Certain FinTechs are regulated by the RBI, either directly through issuing
NBFC licences to them or indirectly through regulating banks and NBFCs associated with FinTech. In order to
be licenced by the RBI, the organisation must meet a number of criteria. Several digital lenders in India have
Insurance technology, or InsurTech, companies cooperate with a wide range of stakeholders to disrupt the
insurance industry's value chain. Through their relationships with insurance companies, they have aided in the
acceleration of application procedures as well as the automation of testing and claim processes. Some
companies also act as online aggregators on occasion, allowing customers to compare the breadth of coverage,
the term, the premium, and other relevant characteristics before making a decision. These web aggregators must
be approved by the Insurance Regulatory Development Authority of India, the country's primary insurance
sector regulator.
According to RBI rules published under the FEMA, numerous cross-border transaction services have been
formed due to improvements in India's FinTech industry. Foreign currency transactions are governed by the
Foreign Exchange Management Act of 1999 ("FEMA") and the rules and regulations promulgated under it.
According to the RBI's rules established under the FEMA, Accredited Dealer Category II Entities, such as
usurers, are permitted to provide foreign currency pre-paid cards in India to Indian citizens in compliance with
the FEMA.
Every business wants to grow. In the financial services sector, compliance with appropriate regulations is
important to facilitate expansion. The sooner and more comprehensively a company embraces regulations, the
easier future expansion will be. Complying with specific regulations is necessary for international expansion.
As fintechs are often able to operate in different countries and jurisdictions from an early stage, they must
comply with a variety of regulations. However, there are certain similarities across countries.
Acquiring new licenses.: As fintechs grow, they will often need new operating licenses. A common
journey is from an e-money license to a full banking license, which will attract greater regulatory
Implementing new technologies.: Expanding into new technology and services is likely to require
compliance with additional regulations. Fintechs are often heavy digital adopters, with areas such as
artificial intelligence, machine learning, and cryptocurrency. Compliance helps fintechs to rapidly adopt
experience. Customers want robust and secure interactions but also fast and friction-free experiences. A
UNIT II
Unit II
Let's start with some quick definitions. Blockchain is the technology that enables the existence of
cryptocurrency (among other things). Bitcoin is the name of the best-known cryptocurrency, the one for
which blockchain technology, as we currently know it, was created. A cryptocurrency is a medium of
exchange, such as the US dollar, but is digital and uses cryptographic techniques and it’s protocol to verify
A blockchain is a decentralized ledger of all transactions across a peer-to-peer network. Using this
technology, participants can confirm transactions without a need for a central clearing authority. Potential
applications can include fund transfers, settling trades, voting and many other issues
What is cryptocurrency?
Blockchain's benefits and unknowns:
Individual Payment:
method must be classified accordingly. You must specify in the master record of the customer/vendor
If you always want to pay the open items for a customer/vendor individually, you can determine this in
the company code-specific area of the master record. To do this, you mark the field Individual payment .
If you want to pay one of the open items individually with a certain payment method, define this
payment method as individual payment. See Company Code Specifications for the Payment Method:
Graphic(5). This payment method must be entered in those open items that are to be paid individually.
Example:
You want to pay individual items with a separate check. Define a second payment method for check in addition
to the standard payment method, for which you set the same specifications and also define as an individual
payment. Enter this payment method in the open items for which a separate check is to be created.
The term "real-time gross settlement (RTGS)" refers to a funds transfer system that allows for the
instantaneous transfer of money and/or securities. RTGS is the continuous process of settling payments on an
individual order basis without netting debits with credits across the books of a central bank. Once completed,
real-time gross settlement payments are final and irrevocable. In most countries, the systems are managed and
Real-time gross settlement is the continuous process of settling interbank payments on an individual
This system's process is opposed to netting debits with credits at the end of the day.
Real-time gross settlement is generally employed for large-value interbank funds transfers.
RTGS systems are increasingly used by central banks worldwide and can help minimize the risks
When you hear the term real-time, it means the settlement happens as soon as it is received. So, in simpler
terms, the transaction settles in the receiving bank immediately after it is transferred from the sending bank.
Gross settlement means transactions are handled and settled individually, so multiple transactions aren't
bunched or grouped together. This is the basis of a real-time gross settlement system.
An RTGS system is generally used for large-value interbank funds transfers operated and organized by a
country’s central bank. These transfers often require immediate and complete clearing. As mentioned above,
In 1970, the U.S. Fedwire system was launched. It was the first system resembling a real-time gross settlement
system. It was an evolution of the telegraph-based system used to transfer funds electronically between U.S.
The British system, called the Clearing House Automated Payment System (CHAPS), is currently run by
the Bank of England. France and other Eurozone nations use a system called Trans-European Automated Real-
time Gross Settlement Express Transfer System (TARGET2). Other developed and developing countries have
Real-time gross settlement lessens settlement risk—also referred to as delivery risk—overall, as interbank
settlement usually occurs in real-time throughout the day—instead of simply all together at the end of the day.
This eliminates the risk of a lag in completing the transaction. RTGS can often incur a higher charge than
A real-time gross settlement system is different from net settlement systems, such as the United Kingdom’s
Bacs Payment Schemes Limited, which was previously known as the Bankers' Automated Clearing Services
(BACS). Transactions that take place between institutions with BACS are accumulated during the day. At the
close of business, a central bank adjusts the active institutional accounts by the net amounts of the funds
exchanged.4
RTGS does not require an actual physical exchange of funds. A central bank will often adjust the accounts of
the sending and receiving bank in electronic form. For example, sender Bank A's balance will be reduced by
$1 million, while recipient institution Bank B’s balance will be increased by $1 million.5
Benefits of RTGS:
RTGS systems, increasingly used by central banks worldwide, can help minimize the risk to high-value
payment settlements among financial institutions. Although companies and financial institutions that deal with
sensitive financial data typically have high levels of security in place to protect information and funds, the
RTGS-type systems help protect financial data by making it vulnerable to hackers for a briefer time window.
Real-time gross settlement can allow a smaller window of time for critical information to be vulnerable, thus
helping mitigate threats. Two common examples of cybersecurity threats to financial data are social
engineering or phishing—tricking people into revealing their information—and data theft, whereby a hacker
An example of a real-time gross settlement system would be when a customer has their bank send a transfer of
funds to another bank via the RTGS and the transfer happens instantaneously. If this transfer was done via
automated clearing house (ACH), the transfer may take a few days to clear.
The difference between net settlement and real-time gross settlement (RTGS) is that net settlement involves
aggregate data that is processed and settled at the end of the day whereas RTGS involves data with individual
Real-time gross settlement (RTGS) is a key component of the financial system, settling interbank payments
continuously, allowing for the instantaneous transfer of money/securities. RTGS systems reduce the risk to
An E-Wallet, also known as an electronic wallet or mobile wallet, goes a long way towards facilitating
frictionless purchases. Mobile wallets use near-field communications technology to enable consumers to
make contactless payments using their mobile device, tablet or smart watch instead of using a physical card.
Unlike a digital wallet where the money remains in the bank account, an E-Wallet is preloaded with money
E-Wallets work just like a physical wallet, containing not only credit card and debit card data, but potentially
loyalty card data, digital coupons, airline boarding passes and even driving licence information. An E-Wallet
can make secure payments both online and in a physical store without the need to memorise individual
passwords. Digital wallets only store payment information, communicating with your bank account to process
E-Wallets are often used in conjunction with mobile phone payment systems to facilitate fast, easy and secure e-
Closed wallet
A closed wallet is a payment method that allows users to make transactions through an app or website.
These wallets are typically created by businesses for their customers to use.
With a closed wallet, users can only use the funds stored in the wallet to complete transactions with the
wallet’s issuer.
If a transaction is canceled or a refund is issued, the entire amount is returned to the wallet.
Closed wallets do not allow users to make payments outside of the wallet’s issuer.
Semi-closed wallet
A semi-closed wallet is a payment method that allows users to easily perform transactions at certain
merchants.
These wallets have a limited coverage area, meaning they can only be used at merchants that accept the
To accept payments from a semi-closed wallet, merchants must agree to the contract or agreement with
the issuer.
Open wallet
Banks offer open wallets, which allow users to perform any type of transaction.
Open wallets can be used to conduct transactions from anywhere in the world, as long as both the sender
Digital wallets have gained enough popularity owing to the multiple benefits that they offer. Let’s take a look at
them in detail:
Security
o Users can add as much or as little money as they need to their digital wallet.
Quick transactions
o Digital wallet apps are simple and user-friendly, making it easy to complete transactions.
No additional charges
o There are no fees or additional charges associated with using a digital wallet.
Ease of use
o Digital wallets can be accessed from anywhere and at any time, providing convenience for users.
o Digital wallets require only a smartphone, an internet connection, and a linked bank account.
Multiple transactions
o Digital wallets can be used for a wide range of transactions, such as paying bills and completing
online purchases.
o Digital wallets can be used at the point of sale by scanning a QR code or by adding a mobile
number.
There are many features that make digital wallets a popular choice among consumers. These features may vary
depending on the specific payment application, but they typically include the ability to easily make transactions,
transfer funds, and access payment history. Some digital wallets may also offer additional features, such as the
ability to make payments online and in-store, and the ability to conduct transactions from anywhere in the
world.
To create an account on Paytm, users just need to follow the instructions provided. This process is easy and
Add funds to your digital wallet and start using it for transactions!
QR-enabled technology
Digital wallets, such as Paytm, use QR (Quick Response) technology to allow users to quickly and easily make
transactions. To use this feature, a user simply needs to scan the QR code displayed by the merchant using their
digital wallet app. This eliminates the need for entering long card numbers or other payment information,
making the process more convenient and efficient. Additionally, the use of QR technology also helps to ensure
Paytm makes it easy for users to pay for their electricity, gas, and mobile phone bills. In addition to these
common uses, digital wallets can also be used to book flights, train tickets, and other services. Users can also
set up alerts and enable auto-payment options to ensure that their payments are made on time. This makes
managing and paying for a variety of different expenses quick and convenient.
User-friendly
Digital wallets, also known as e-wallets, are designed with a focus on user-friendliness and safety. They offer a
simple and intuitive user interface that makes it easy for users to manage and track their transactions. With
digital wallets, users can easily perform a variety of functions, such as transferring funds, adding money to their
A digital wallet app allows users to easily conduct a variety of transactions, including but not limited to the
examples mentioned.
Buy subscriptions
Alternate Finance:
Alternative finance refers to financial channels, processes, and instruments that have emerged outside of the
traditional finance system, such as regulated banks and capital markets.[1] Examples of alternative financing
activities through 'online marketplaces' are reward-based crowdfunding, equity crowdfunding, revenue-based
financing, online lenders, peer-to-peer consumer and business lending, and invoice trading third party payment
platforms.[2]
Alternative finance instruments include cryptocurrencies such as Bitcoin, SME mini-bond, social impact bond,
community shares, private placement and other 'shadow banking' mechanisms. Alternative finance differs to
traditional banking or capital market finance through technology-enabled 'disintermediation',[3] which means
utilising third party capital by connecting fundraisers directly with funders, in turn, reducing transactional costs
Alternative finance has grown into a considerable global industry in recent years following the financial crisis,
ABCD in FinTech
The term ABDC in FinTEch actually corresponds to four integral technologies that have contributed to the
A - Artificial Intelligence,
B - Blockchain,
1.Artificial Intelligence
Artificial intelligence is known as a field of computer science that aims to facilitate the design and development
of computers that can perform activities that are the domain of humans and, in particular, that require
intelligence. Its concept was first used by John McCarthy in 1956 during a conference in Dartmouth devoted to
technology.
Nowadays, AI is understood as the ability of machines to exhibit human skills such as reasoning, learning,
planning, and creativity, while allowing technical systems to perceive their environment and solve problems,
working towards a specific goal. There are various aspects of AI, including natural language processing (NLP),
has skyrocketed, many of its applications have taken place in the FinTech industry - these events
led Fortune and Forbes to declare 2017 the year of Artificial Intelligence.
AI undoubtedly has an impact on changing the alternative finance user interfaces - from facial and voice
recognition to biometric identity management to chatbots, whose main task is to offer personalized
recommendations regarding customer needs. It is also allowing some financial firms to create new business
models focused on analyzing customer data rather than building platforms to provide financial fund flow.
2.Blockchain
Blockchain is otherwise a distributed database or general ledger that is shared by computer network nodes.
Blockchain as a database stores all electronic data in digital form. It plays a key role in cryptocurrency systems
(such as Bitcoin or Ethereum) in maintaining a secure and decentralized transaction ledger. This innovative
An important purpose of blockchain is to enable the recording and dissemination of digital information,
excluding its editing. Thanks to this, blockchain is recognized as the basis for immutable ledgers or transaction
Cryptocurrencies are now recognized as one of the most recognizable developments in the financial technology
sector. It is a new digital asset that has emerged as a viable alternative funding source for both individuals and
businesses. Cryptocurrencies are now a new online capital market that is revolutionizing transaction processes
The name cloud computing comes from the fact that the information being accessed is located remotely in a
cloud or virtual space. Thanks to the cloud, it is possible to access all data, files and applications that are stored
in the cloud on remote servers - it means that the user does not need to be in a specific place to access it.
Cloud computing has also contributed to the development of new business models - for example, software as a
service (SaaS).
It replaces the traditional model of developing and selling software by vendors, but requires a software license.
Software that is in the cloud can be sold at a lower initial cost, for example, based on a subscription model.
This means that initial operating costs are lower, so it is especially important to prototype new business models
4.Data
Banks and financial institutions for a long time generated large amounts of information about customers and
Most of the data was collected through paper forms or surveys filled out by customers and employees. Such
The digitization of paper data and documents allows for easier storage, transmission, searching, processing,
analyzing, and displaying of information, facilitating online banking and allowing to better manage customer
information. Data Storage cost continues to fall, while data is being collected at a relatively fast pace through
online activity and connected devices. It also allows for gathering structured as well as the unstructured data.
In the FinTech industry, a special impact has Big Data because it helps in organizing massive amounts of data
and transforming it into actionable insights. These Big Data insights can then be used by FinTech companies to
drive market forecasts, design future strategies, and even personalize and meet customer expectations, among
other advantages.
Blockchain, Big Data, Cloud Computing, and Artificial Intelligence, undoubtedly, have an impact on the
development and growth of alternative finance and are the driving force behind FinTech.
Nowadays, innovation is one of the key features that enterprises should have because thanks to it, the public or
private companies can survive on the market and have the opportunity to develop.
Cryptocurrency:
Cryptocurrency is a digital payment system that doesn't rely on banks to verify transactions. It’s a peer-to-peer
system that can enable anyone anywhere to send and receive payments. Instead of being physical money carried
around and exchanged in the real world, cryptocurrency payments exist purely as digital entries to an online
database describing specific transactions. When you transfer cryptocurrency funds, the transactions are recorded
Cryptocurrency received its name because it uses encryption to verify transactions. This means advanced
coding is involved in storing and transmitting cryptocurrency data between wallets and to public ledgers. The
The first cryptocurrency was Bitcoin, which was founded in 2009 and remains the best known today. Much of
the interest in cryptocurrencies is to trade for profit, with speculators at times driving prices skyward.
Cryptocurrency comes under many names. You have probably read about some of the most popular types of
cryptocurrencies such as Bitcoin, Litecoin, and Ethereum. Cryptocurrencies are increasingly popular
alternatives for online payments. Before converting real dollars, euros, pounds, or other traditional currencies
into ₿ (the symbol for Bitcoin, the most popular cryptocurrency), you should understand what cryptocurrencies
are, what the risks are in using cryptocurrencies, and how to protect your investment.
A cryptocurrency is a digital currency, which is an alternative form of payment created using encryption
algorithms. The use of encryption technologies means that cryptocurrencies function both as a currency and as a
virtual accounting system. To use cryptocurrencies, you need a cryptocurrency wallet. These wallets can be
software that is a cloud-based service or is stored on your computer or on your mobile device. The wallets are
the tool through which you store your encryption keys that confirm your identity and link to your
cryptocurrency.
Cryptocurrencies are still relatively new, and the market for these digital currencies is very volatile. Since
cryptocurrencies don't need banks or any other third party to regulate them; they tend to be uninsured and are
hard to convert into a form of tangible currency (such as US dollars or euros.) In addition, since
cryptocurrencies are technology-based intangible assets, they can be hacked like any other intangible
technology asset. Finally, since you store your cryptocurrencies in a digital wallet, if you lose your wallet (or
access to it or to wallet backups), you have lost your entire cryptocurrency investment.
Look before you leap! Before investing in a cryptocurrency, be sure you understand how it works, where
it can be used, and how to exchange it. Read the webpages for the currency itself (such
as Ethereum, Bitcoin or Litecoin) so that you fully understand how it works, and read independent
Use a trustworthy wallet. It is going to take some research on your part to choose the right wallet for
your needs. If you choose to manage your cryptocurrency wallet with a local application on your
computer or mobile device, then you will need to protect this wallet at a level consistent with your
investment. Just like you wouldn't carry a million dollars around in a paper bag, don't choose an
unknown or lesser-known wallet to protect your cryptocurrency. You want to make sure that you use a
trustworthy wallet.
Have a backup strategy. Think about what happens if your computer or mobile device (or wherever you
store your wallet) is lost or stolen or if you don't otherwise have access to it. Without a backup strategy,
you will have no way of getting your cryptocurrency back, and you could lose your investment
Cryptocurrency examples:
Bitcoin:
Founded in 2009, Bitcoin was the first cryptocurrency and is still the most commonly traded. The currency was
developed by Satoshi Nakamoto – widely believed to be a pseudonym for an individual or group of people
Ethereum:
Developed in 2015, Ethereum is a blockchain platform with its own cryptocurrency, called Ether (ETH) or
Litecoin:
This currency is most similar to bitcoin but has moved more quickly to develop new innovations, including
Ripple is a distributed ledger system that was founded in 2012. Ripple can be used to track different kinds of
transactions, not just cryptocurrency. The company behind it has worked with various banks and financial
institutions.
Non-Bitcoin cryptocurrencies are collectively known as “altcoins” to distinguish them from the original.
You may be wondering how to buy cryptocurrency safely. There are typically three steps involved. These are:
The first step is deciding which platform to use. Generally, you can choose between a traditional broker or
Traditional brokers. These are online brokers who offer ways to buy and sell cryptocurrency, as well as
other financial assets like stocks, bonds, and ETFs. These platforms tend to offer lower trading costs but
Cryptocurrency exchanges. There are many cryptocurrency exchanges to choose from, each offering
different cryptocurrencies, wallet storage, interest-bearing account options, and more. Many exchanges
When comparing different platforms, consider which cryptocurrencies are on offer, what fees they charge, their
security features, storage and withdrawal options, and any educational resources.
crypto exchanges allow users to purchase crypto using fiat (i.e., government-issued) currencies such as the US
Dollar, the British Pound, or the Euro using their debit or credit cards – although this varies by platform.
Crypto purchases with credit cards are considered risky, and some exchanges don't support them. Some credit
card companies don't allow crypto transactions either. This is because cryptocurrencies are highly volatile, and
it is not advisable to risk going into debt — or potentially paying high credit card transaction fees — for certain
assets.
Some platforms will also accept ACH transfers and wire transfers. The accepted payment methods and time
taken for deposits or withdrawals differ per platform. Equally, the time taken for deposits to clear varies by
payment method.
An important factor to consider is fees. These include potential deposit and withdrawal transaction fees plus
trading fees. Fees will vary by payment method and platform, which is something to research at the outset.
You can place an order via your broker's or exchange's web or mobile platform. If you are planning to buy
cryptocurrencies, you can do so by selecting "buy," choosing the order type, entering the amount of
cryptocurrencies you want to purchase, and confirming the order. The same process applies to "sell" orders.
There are also other ways to invest in crypto. These include payment services like PayPal, Cash App, and
Venmo, which allow users to buy, sell, or hold cryptocurrencies. In addition, there are the following investment
vehicles:
Bitcoin trusts: You can buy shares of Bitcoin trusts with a regular brokerage account. These vehicles
Bitcoin mutual funds: There are Bitcoin ETFs and Bitcoin mutual funds to choose from.
Blockchain stocks or ETFs: You can also indirectly invest in crypto through blockchain companies that
specialize in the technology behind crypto and crypto transactions. Alternatively, you can buy stocks or
Once you have purchased cryptocurrency, you need to store it safely to protect it from hacks or theft. Usually,
cryptocurrency is stored in crypto wallets, which are physical devices or online software used to store the
private keys to your cryptocurrencies securely. Some exchanges provide wallet services, making it easy for you
to store directly through the platform. However, not all exchanges or brokers automatically provide wallet
There are different wallet providers to choose from. The terms “hot wallet” and “cold wallet” are used:
Hot wallet storage: "hot wallets" refer to crypto storage that uses online software to protect the private
Cold wallet storage: Unlike hot wallets, cold wallets (also known as hardware wallets) rely on offline
Typically, cold wallets tend to charge fees, while hot wallets don't.
When it was first launched, Bitcoin was intended to be a medium for daily transactions, making it possible to
buy everything from a cup of coffee to a computer or even big-ticket items like real estate. That hasn’t quite
materialized and, while the number of institutions accepting cryptocurrencies is growing, large transactions
involving it are rare. Even so, it is possible to buy a wide variety of products from e-commerce websites using
Microsoft. Overstock, an e-commerce platform, was among the first sites to accept Bitcoin. Shopify, Rakuten,
2.Luxury goods:
Some luxury retailers accept crypto as a form of payment. For example, online luxury retailer Bitdials offers
Rolex, Patek Philippe, and other high-end watches in return for Bitcoin.
3.Cars:
Some car dealers – from mass-market brands to high-end luxury dealers – already accept cryptocurrency as
payment.
4.Insurance:
In April 2021, Swiss insurer AXA announced that it had begun accepting Bitcoin as a mode of payment for all
its lines of insurance except life insurance (due to regulatory issues). Premier Shield Insurance, which sells
home and auto insurance policies in the US, also accepts Bitcoin for premium payments.
If you want to spend cryptocurrency at a retailer that doesn’t accept it directly, you can use a cryptocurrency
Fake websites: Bogus sites which feature fake testimonials and crypto jargon promising massive, guaranteed
Virtual Ponzi schemes: Cryptocurrency criminals promote non-existent opportunities to invest in digital
currencies and create the illusion of huge returns by paying off old investors with new investors’ money. One
scam operation, BitClub Network, raised more than $700 million before its perpetrators were indicted in
December 2019.
"Celebrity" endorsements: Scammers pose online as billionaires or well-known names who promise to multiply
your investment in a virtual currency but instead steal what you send. They may also use messaging apps or
chat rooms to start rumours that a famous businessperson is backing a specific cryptocurrency. Once they have
encouraged investors to buy and driven up the price, the scammers sell their stake, and the currency reduces in
value.
Romance scams: The FBI warns of a trend in online dating scams, where tricksters persuade people they meet
on dating apps or social media to invest or trade in virtual currencies. The FBI’s Internet Crime Complaint
Centre fielded more than 1,800 reports of crypto-focused romance scams in the first seven months of 2021, with
Otherwise, fraudsters may pose as legitimate virtual currency traders or set up bogus exchanges to trick people
into giving them money. Another crypto scam involves fraudulent sales pitches for individual retirement
accounts in cryptocurrencies. Then there is straightforward cryptocurrency hacking, where criminals break into
the digital wallets where people store their virtual currency to steal it.
Is cryptocurrency safe?
Cryptocurrencies are usually built using blockchain technology. Blockchain describes the way transactions are
recorded into "blocks" and time stamped. It's a fairly complex, technical process, but the result is a digital
In addition, transactions require a two-factor authentication process. For instance, you might be asked to enter a
username and password to start a transaction. Then, you might have to enter an authentication code sent via text
have cost cryptocurrency start-ups heavily. Hackers hit Coincheck to the tune of $534 million and BitGrail for
$195 million, making them two of the biggest cryptocurrency hacks of 2018.
Unlike government-backed money, the value of virtual currencies is driven entirely by supply and demand. This
can create wild swings that produce significant gains for investors or big losses. And cryptocurrency
investments are subject to far less regulatory protection than traditional financial products like stocks, bonds,
A digital asset is simply content that is stored digitally in any format and their associated value. They are
electronic files of data that can be owned and transferred by individuals and used as a currency to make
transactions or as a way of storing intangible content such as computerised artwork, videos or contracts
documents. A digital asset functions in a way that makes it distinguishable and identifiable through a type of
They can be in the form of digital currencies such as cryptocurrencies e.g. bitcoin or CBDC, or they maybe the
underlying assets that are traded using block chain technology such as non-fungible tokens (NFTs). One of the
key features of digital assets is that they encourage fractional ownership. This means that digital assets could be
created from equity, real estate, commodities or any underlying asset, which has the potential to generate future
benefits and has ownership rights attached, often through tokenisation, a process which involves the creation of
tokens.
There are lots of untapped opportunities within the domestic economy that digital assets could unlock and
which would be beneficial to the entire value chain. New forms of value could be created through innovation in
the digital assets market leading to a massive change in the financial landscape of the domestic economy. Some
securities, real estate, commodities, loans etc., would offer retail investors greater access to a wider pool of
investments which they could not normally afford to buy, as they can now purchase smaller denominations in
digital token form. This has the potential to drive greater liquidity across the capital markets.
02: Digital assets could provide diversification benefits when added to a portfolio of traditional assets, as
digital assets have historically had low correlations with traditional assets.
03 Convenience of payment services: The Central Bank Digital Currencies (CBDCs), such as the eNaira, have
the ability to achieve faster payments through instant settlements. This would strengthen the competition for
smooth retail and cross-border payment services and help governments to accelerate digital transformation of
their economies.
04 High security and transparency: The transactions of digital assets are recorded on transparent public
ledgers that create an information flow for all transactions done. Therefore, tracking transactions and
05 Advancing financial equity and inclusion: The evolutionary technology behind digital assets makes it quite
appealing to drive and possibly achieve greater financial inclusion in the economy. Digital assets can potentially
expand the reach of financial institutions and close gaps by providing opportunities to reduce fees and eliminate
06 Reduced cost and complexity: The complexity of existing processes can be reduced with digital assets and
the automation of controls and checks lead to process improvements that reduce cost.
07 Efficiency: Asset digitisation and blockchain technology improves existing transaction processes through
reduced cost, increased transparency and asset liquidity, thereby enabling greater operational efficiency.
currencies stands as the topic of much discussion. RBI has often issues press releases about the security
concerns of cryptocurrencies such as Bitcoin. A committee was also constituted in India 2017 under the
chairmanship of Shri Subhash Chandra Garg to analyse the legal issues associated with virtual currencies. The
Committee Report stated that all private cryptocurrencies should not be allowed in India.
RBI issued a circular In April 2018 preventing commercial and co-operative banks, small finance banks,
payment banks and NBFC from not only from dealing in virtual currencies themselves but also directing them
to stop providing services to all entities which deal with virtual currencies. on My 15 2018, The Internet and
Mobile Association of India (IMAI) filed a writ petition in the Supreme Court for withdrawing RBI Circular.
Supreme court passed a decision, quashing the earlier ban imposed by the RBI.
As a next step government introduced Digital currency bill 2019. Under the bill, Mining, holding, selling,
issuing, transferring or using cryptocurrency is punishable with an imprisonment of up to 10 years . The bill
paved the way for the government to introduce its own digital currency, namely Digital Rupee,' by the Central
Bank.
Under the Bill, Cryptocurrency is defined as any information, code, or token which has a digital representation
of value and has utility in a business activity, or acts as a store of value or a unit of account.[5]
Recently on 29 January 2021, in circular number 2,022, in the E' new bills section under Legislative business,
the Indian government proposed a new bill. The government has listed the new bill that will prohibit all private
cryptocurrencies in India and provide a framework for creation of an official digital currency to be issued by the
Reserve Bank of India. The new bill to be called as The Cryptocurrency and Regulation of Official Digital
Currency Bill 2021, seeks to create a facilitative framework for an official digital currency that will be issued by
the Reserve Bank of India (RBI).
The bill also contains provisions for banning all private cryptocurrencies such as Bitcoin, Ether, and Ripple but
will exempt certain uses and the promotion of the underlying technology of such tenders. In an RBI booklet on
payment systems, the government also mulled the creation of a digital version of India Rupee.
Loss of Data
It's a fact that most of the people are not rushing to invest in digital currencies considering the face of all the
pitfalls set out above, but there are people who are still looking forward to go with digital currencies by
Safety and security of Virtual currencies always remains as a question because it does not have any proper
regulatory authority as in ordinary currencies. Cryptocurrencies can be used boldly once if the government sets
out proper legislations to tackle the associated issues. It's always advisable to go through all the ins and outs of
the digital currencies before making an entry to the digital currency league.
Cryptocurrencies are something that can turn out to be very useful for common man if used within the legal
boundaries. Government can come up with a permanent legislation removing all the shortfalls and loopholes
roaming around the digital currency world to increase the credibility of its usage.
Blockchains:
A blockchain is a distributed database or ledger shared among a computer network's nodes. They are best
known for their crucial role in cryptocurrency systems for maintaining a secure and decentralized record of
transactions, but they are not limited to cryptocurrency uses. Blockchains can be used to make data in any
Because there is no way to change a block, the only trust needed is at the point where a user or program enters
data. This aspect reduces the need for trusted third parties, which are usually auditors or other humans that add
Since Bitcoin's introduction in 2009, blockchain uses have exploded via the creation of various
cryptocurrencies, decentralized finance (DeFi) applications, non-fungible tokens (NFTs), and smart contracts.
Blockchain is a type of shared database that differs from a typical database in the way it stores
Different types of information can be stored on a blockchain, but the most common use for transactions
In Bitcoin’s case, blockchain is decentralized so that no single person or group has control—instead, all
Decentralized blockchains are immutable, which means that the data entered is irreversible. For
You might be familiar with spreadsheets or databases. A blockchain is somewhat similar because it is a
database where information is entered and stored. But the key difference between a traditional database or
A blockchain consists of programs called scripts that conduct the tasks you usually would in a database:
Entering and accessing information and saving and storing it somewhere. A blockchain is distributed, which
means multiple copies are saved on many machines, and they must all match for it to be valid.
The blockchain collects transaction information and enters it into a block, like a cell in a spreadsheet
containing information. Once it is full, the information is run through an encryption algorithm, which creates a
The hash is then entered into the following block header and encrypted with the other information in the block.
Blockchain Decentralization
A blockchain allows the data in a database to be spread out among several network nodes—computers or
devices running software for the blockchain—at various locations. This not only creates redundancy but
maintains the fidelity of the data. For example, if someone tries to alter a record at one instance of the
database, the other nodes would prevent it from happening. This way, no single node within the network can
Because of this distribution—and the encrypted proof that work was done—the information and history (like
the transactions in cryptocurrency) are irreversible. Such a record could be a list of transactions (such as with a
cryptocurrency), but it also is possible for a blockchain to hold a variety of other information like legal
Blockchain Transparency
Because of the decentralized nature of the Bitcoin blockchain, all transactions can be transparently viewed by
either having a personal node or using blockchain explorers that allow anyone to see transactions occurring
live. Each node has its own copy of the chain that gets updated as fresh blocks are confirmed and added. This
means that if you wanted to, you could track a bitcoin wherever it goes.
For example, exchanges have been hacked in the past, resulting in the loss of large amounts of cryptocurrency.
While the hackers may have been anonymous—except for their wallet address—the crypto they extracted are
easily traceable because the wallet addresses are published on the blockchain.
Of course, the records stored in the Bitcoin blockchain (as well as most others) are encrypted. This means that
only the person assigned an address can reveal their identity. As a result, blockchain users can remain
Is Blockchain Secure?
Blockchain technology achieves decentralized security and trust in several ways. To begin with, new blocks
are always stored linearly and chronologically. That is, they are always added to the “end” of the blockchain.
After a block has been added to the end of the blockchain, previous blocks cannot be changed.
A change in any data changes the hash of the block it was in. Because each block contains the previous block's
hash, a change in one would change the following blocks. The network would reject an altered block because
Not all blockchains are 100% impenetrable. They are distributed ledgers that use code to create the security
level they have become known for. If there are vulnerabilities in the coding, they can be exploited.
For instance, imagine that a hacker runs a node on a blockchain network and wants to alter a blockchain and
steal cryptocurrency from everyone else. If they were to change their copy, they would have to convince the
They would need to control a majority of the network to do this and insert it at just the right moment. This is
known as a 51% attack because you need to control more than 50% of the network to attempt it.
cybersecurity
A successful cybersecurity approach has multiple layers of protection spread across the computers, networks,
programs, or data that one intends to keep safe. In an organization, the people, processes, and technology must
all complement one another to create an effective defense from cyber attacks. A unified threat
management system can automate integrations across select Cisco Security products and accelerate key security
People
Users must understand and comply with basic data security principles like choosing strong passwords, being
wary of attachments in email, and backing up data. Learn more about basic cybersecurity principles with
Processes
Organizations must have a framework for how they deal with both attempted and successful cyber attacks.
One well-respected framework can guide you. It explains how you can identify attacks, protect systems, detect
and respond to threats, and recover from successful attacks. Learn about the the NIST cybersecurity framework.
Technology
Technology is essential to giving organizations and individuals the computer security tools needed to protect
themselves from cyber attacks. Three main entities must be protected: endpoint devices like computers, smart
devices, and routers; networks; and the cloud. Common technology used to protect these entities include next-
generation firewalls, DNS filtering, malware protection, antivirus software, and email security solutions.
In today’s connected world, everyone benefits from advanced cyberdefense programs. At an individual level, a
cybersecurity attack can result in everything from identity theft, to extortion attempts, to the loss of important
data like family photos. Everyone relies on critical infrastructure like power plants, hospitals, and financial
service companies. Securing these and other organizations is essential to keeping our society functioning.
Everyone also benefits from the work of cyberthreat researchers, like the team of 250 threat researchers at
Talos, who investigate new and emerging threats and cyber attack strategies. They reveal new vulnerabilities,
educate the public on the importance of cybersecurity, and strengthen open source tools. Their work makes the
Cyber security is a wide field covering several disciplines. It can be divided into seven main pillars:
1. Network Security
Most attacks occur over the network, and network security solutions are designed to identify and block these
attacks. These solutions include data and access controls such as Data Loss Prevention (DLP), IAM (Identity
Access Management), NAC (Network Access Control), and NGFW (Next-Generation Firewall) application
Advanced and multi-layered network threat prevention technologies include IPS (Intrusion Prevention System),
NGAV (Next-Gen Antivirus), Sandboxing, and CDR (Content Disarm and Reconstruction). Also important are
network analytics, threat hunting, and automated SOAR (Security Orchestration and Response) technologies.
2. Cloud Security
As organizations increasingly adopt cloud computing, securing the cloud becomes a major priority. A cloud
security strategy includes cyber security solutions, controls, policies, and services that help to protect an
organization’s entire cloud deployment (applications, data, infrastructure, etc.) against attack.
While many cloud providers offer security solutions, these are often inadequate to the task of achieving
enterprise-grade security in the cloud. Supplementary third-party solutions are necessary to protect against data
3. Endpoint Security
The zero-trust security model prescribes creating micro-segments around data wherever it may be. One way to
do that with a mobile workforce is using endpoint security. With endpoint security, companies can secure end-
user devices such as desktops and laptops with data and network security controls, advanced threat prevention
such as anti-phishing and anti-ransomware, and technologies that provide forensics such as endpoint detection
4. Mobile Security
Often overlooked, mobile devices such as tablets and smartphones have access to corporate data, exposing
businesses to threats from malicious apps, zero-day, phishing, and IM (Instant Messaging) attacks. Mobile
security prevents these attacks and secures the operating systems and devices from rooting and jailbreaking.
When included with an MDM (Mobile Device Management) solution, this enables enterprises to ensure only
5. IoT Security
While using Internet of Things (IoT) devices certainly delivers productivity benefits, it also exposes
organizations to new cyber threats. Threat actors seek out vulnerable devices inadvertently connected to the
Internet for nefarious uses such as a pathway into a corporate network or for another bot in a global bot
network. IoT security protects these devices with discovery and classification of the connected devices, auto-
segmentation to control network activities, and using IPS as a virtual patch to prevent exploits against
vulnerable IoT devices. In some cases, the firmware of the device can also be augmented with small agents to
6. Application Security
Web applications, like anything else directly connected to the Internet, are targets for threat actors. Since 2007,
OWASP has tracked the top 10 threats to critical web application security flaws such as injection, broken
authentication, misconfiguration, and cross-site scripting to name a few. With application security, the OWASP
Top 10 attacks can be stopped. Application security also prevents bot attacks and stops any malicious
interaction with applications and APIs. With continuous learning, apps will remain protected even as DevOps
7. Zero Trust
The traditional security model is perimeter-focused, building walls around an organization’s valuable assets like
a castle. However, this approach has several issues, such as the potential for insider threats and the rapid
dissolution of the network perimeter. As corporate assets move off-premises as part of cloud adoption and
remote work, a new approach to security is needed. Zero trust takes a more granular approach to security,
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UNIT III
UNIT III
computers, tablets and smartphones. Digital finance has the potential to make financial services
accessible to underserved populations in areas that lacked physical infrastructure for these services.
Digital finance is the term used to describe the impact of new technologies on the financial services industry. It
includes a variety of products, applications, processes and business models that have transformed the traditional
way of providing banking and financial services. While technological innovation in finance is not new,
investment in new technologies has substantially increased in recent years and the pace of innovation is
exponential. We now interact with our bank using mobile technology. We make payments, transfer money and
make investments using a variety of new tools that were not there few years ago. Artificial intelligence, social
networks, machine learning, mobile applications, distributed ledger technology, cloud computing and big data
analytics have given rise to new services and business models by established financial institutions and new
market entrants.
All these technologies can benefit both consumers and companies by enabling greater access to financial
services, offering wider choice and increasing efficiency of operations. They can also contribute to bringing
peer-to-peer lending
2. Alternative Finance refers to non-traditional ways to finance and deliver development outcomes from
private or public sources. New financial mechanisms and technologies include crowdfunding, social and
investments in social good projects. These approaches are being used to access financing that can
of the traditional banking system. These services are driven by fintech and are part of a swiftly growing network
of service providers that are linked to the digital ecosystem. Fintechs utilise the latest technologies, including
AL, ML, blockchain, DL and more, to deliver fast, flexible and secure services for both B2B and B2C
customers.
the main types of alternative finance which technology has helped to develop and could further complement the
traditional markets, focusing on marketplace investing and its perspectives in Europe. It then analyzes financial
return crowdfunding as an application of marketplace investing; its main business models, such as investment-
based and loan-based crowdfunding; and the risks and benefits deriving from them. Next, it compares the
different regulatory models applicable to crowdfunding at EU and member states' levels, distinguishing between
the traditional approach, which extends existing banking or financial regulation to these new sectors, and the
‘innovative’ approach contemplating ad hoc regimes for crowdfunding. The final section suggests a tailored
Financial innovation improves institutions’ ability to sustain themselves and reach out to the underprivileged.
As a result, the development of financial markets and the IT sector are closely interconnected. Specifically, they
share a positive correlation. There are two distinct eras in the financial sector’s recent history. The first, from
the 1940s to the 1970s, is characterized by strong control, interventionism, and stability. The second phase,
which started in the 1970s and continued until the subprime mortgage crisis started in 2007, was a period of
deregulation and increasing volatility. As witnessed during the crises in the United States and Japan, the
heightened instability in the second period has its roots in this liberalization coupled with a completely
inadequate regulatory structure. In addition, multiple innovations in payment methods such as credit and debit
cards, transaction processing machines: ATMs, telephone and online banking, automated credit scoring, and
risk management strategies were introduced during the second period-derivatives and securitization.
Types
There are different types of financial innovations discussed below:
Process Innovations: Innovative financial business processes give clients better services and boost the
effectiveness of business operations. These innovations include new company procedures that boost
productivity and open up new markets, among others. The simplest example is the online banking
facility.
Financial Institutional Innovations: The advancement of the financial system, which is a prerequisite for
economic growth, depends on innovation. Examples include the establishment of a new organization
providing innovative practices or services. However, creating a regulatory framework that promotes
innovation, globalization, and the growth of the financial sector while maintaining a fair balance
derivatives and family wealth accounts. Product innovations are released to better adapt to the changing
Advantages
Financial intermediaries benefit from economies of scale by bundling related financial services that can
The Internet and mobile technology have drastically increased the ability to inform and interact remotely
between businesses and directly with customers. In addition, technology has increased access and the
efficiency of direct delivery channels, offering lower-cost, tailored financial services and improving
financial inclusion.
Digital innovation reduces transaction costs and enables various innovative financial services and
business models. The adoption of new technological advancements influences both traditional and
emerging providers. Digital technologies can assist in lowering the costs of information collection,
peer-to-peer lending to mobile payments, fintech innovations have been changing the way that customers save,
invest, and manage their money. Let’s explore some of the ways fintech has brought change to one of the
1) Peer-to-Peer Lending
Peer-to-peer (P2P) lending platforms, an alternative to traditional bank loans which connect borrowers with
investors, have enjoyed rapid growth in recent years, with the global P2P lending market worth over $147.9
billion in 2022. The growth is being driven by factors such as increasing demand for credit, favourable
regulatory frameworks, and the opportunity for investors to earn higher returns on their investments compared
to traditional savings accounts. The development of new technologies also makes it easier and more efficient to
2) Mobile Payments
Allowing customers to make payments via their mobiles, as opposed to cards, has been a hugely popular trend
in the fintech market. The popularity follows the increase in smartphone use in recent years for everyday
activities such as shopping, banking, and communication. According to a report by UK Finance, nearly a third
of all UK adults registered for at least one mobile payment in 2021, and the numbers are continuing to grow.
3) Digital Currencies
Digital currencies, such as Bitcoin and Ethereum, are continuing to make waves as more people explore the
potential of blockchain technology. By enabling users to make transactions without the need for intermediaries
such as banks, blockchain offers superior levels of privacy and security that traditional payment systems
struggle to match.
However, a number of high-profile scandals have significantly impacted the market. According to the UK
government website, as of June 2022, the various cryptocurrencies on offer (numbering over 20,000) were
estimated to be worth a combined value of $929.51 billion. This si down significantly from its November 2021
peak of $3 trillion.
4) Robo-Advisory
Robo-advisory platforms are online investment platforms that use algorithms and artificial intelligence to
manage investors' portfolios. Robo-advisors offer lower fees compared to traditional investment advisors and
are often more accessible to younger investors who may not have the minimum assets required to work with a
traditional advisor.
a) The digitization of finance has been spurred by the innovations encompassed in the term fintech. Put
simply, fintech is the collection of technologies whose applications may affect financial services. This
includes artificial intelligence, big data, biometrics, and distributed ledger technologies such as
blockchains.
b) Fintech offers the promise of faster, cheaper, more transparent and user-friendly financial services. It
raises the prospect of expanding financial inclusion, especially in developing countries. The possibilities
are exciting.
c) Companies working with artificial intelligence are exploring credit scoring based on payment data.
Fintech startups in Latin America, Africa, and Asia are moving toward the use of peer-to-peer lending
data, and information from mobile phone payments to build reliable credit databases.
d) Another area under development is “smart contracts” that could allow the more secure and faster
settlement of financial market transactions. These contracts use software to enable automatic triggers
investment opportunities as costs and other barriers to entry are lowered. One example is a Fintech
Challenge in Sierra Leone. The central bank of that African country and the UN are encouraging local
and regional efforts to develop fintech-based apps to facilitate credit to farmers in remote areas.
f) But there inevitably will be risks. Financial stability could be affected—through disruptions to existing
service providers and business models. Unregulated sectors could create additional operational risks
g) The 2016 cyber-attack on the central bank of Bangladesh is a case in point: hackers gained access to the
bank’s SWIFT codes and transferred millions of dollars from its account at the Federal Reserve Bank of
New York.
h) New technologies and new forms of intermediation may upset the balance between transparency and
privacy. The recent Facebook-Cambridge Analytica case underlined the need for clear rules governing
privacy and data ownership. Ethical concerns are just as important as legal guidelines when it comes to
individual users.
The most talked-about (and most funded) fintech startups share the same characteristic: They are designed to
challenge, and eventually take over, traditional financial services providers by being more nimble, serving an
underserved segment of the population, or providing faster or better service. For example, financial company
Affirm seeks to cut credit card companies out of the online shopping process by offering a way for consumers
to secure immediate, short-term loans for purchases. While rates can be high, Affirm claims to offer a way for
consumers with poor or no credit a way to secure credit and build their credit history.
Similarly, Better Mortgage seeks to streamline the home mortgage process with a digital-only offering that can
reward users with a verified pre-approval letter within 24 hours of applying. GreenSky seeks to link home
improvement borrowers with banks by helping consumers avoid lenders and save on interest by offering zero-
interest promotional periods.For consumers with poor or no credit, Tala offers consumers in the developing
world microloans by doing a deep data dig on their smartphones for their transaction history and seemingly
unrelated things, such as what mobile games they play. Tala seeks to give such consumers better options than
In short, if you have ever wondered why some aspect of your financial life was so unpleasant (such as applying
for a mortgage with a traditional lender) or felt like it wasn’t quite the right fit, fintech probably has (or seeks to
Since the mid-2010s, fintech has exploded, with startups receiving billions in venture funding (some of
which have become unicorns) and incumbent financial firms either snatching up new ventures or
North America still produces most of the fintech startups, with Asia a relatively close second, followed by
Europe. Some of the most active areas of fintech innovation include or revolve around the following areas
(among others):
Cryptocurrency (Bitcoin, Ethereum, etc.), digital tokens (e.g., non-fungible tokens, or NFTs), and digital
cash. These often rely on blockchain technology, which is a distributed ledger technology (DLT) that
maintains records on a network of computers but has no central ledger. Blockchain also allows for so-
called smart contracts, which utilize code to automatically execute contracts between parties such as
Open banking, which is a concept that proposes that all people should have access to bank data to build
applications that create a connected network of financial institutions and third-party providers. An
Insurtech, which seeks to use technology to simplify and streamline the insurance industry.
Regtech, which seeks to help financial service firms meet industry compliance rules, especially those
covering Anti-Money Laundering and Know Your Customer protocols that fight fraud.
Robo-advisors, such as Betterment, utilize algorithms to automate investment advice to lower its cost
and increase accessibility. This is one of the most common areas where fintech is known and used.
Unbanked/underbanked services that seek to serve disadvantaged or low-income individuals who are
Cybersecurity. Given the proliferation of cybercrime and the decentralized storage of data, cybersecurity
AI chatbots, which rose to popularity in 2022, are another example of fintech’s rising presence in day-
to-day usage
Fintech Users
4. Consumers
Crowdfunding
Crowdfunding is a way of raising money to finance projects and businesses. It enables fundraisers to collect
funds. It is an innovative way of sourcing funding for new projects, businesses or ideas.
It can also be a way of cultivating a community around your offering. By using the power of the online
community, you can also gain useful market insights and access to new customers.
This guide is aimed at entrepreneurs, businesspeople and companies, especially small and medium
enterprises. If you are thinking about ways of financing a new business or idea, or have heard about
crowdfunding and want to learn more, you may find this guide useful.
Crowdfunding platforms are websites that enable interaction between fundraisers and the crowd.
Financial pledges can be made and collected through the crowdfunding platform.
Fundraisers are usually charged a fee by crowdfunding platforms if the fundraising campaign has been
successful. In return, crowdfunding platforms are expected to provide a secure and easy to use service
Many platforms operate an all-or-nothing funding model. This means that if you reach your target you
get the money and if you don’t, everybody gets their money back – no hard feelings and no financial
loss.
There are a number of crowdfunding types which are explained below. This guide provides unbiased
advice to help you understand the three most common types of crowdfunding used by profit-making
Types of Crowd funding The two most traditional uses of the term reflect the type of crowdfunding done by
start-up companies looking to bring a product or service into the world and by individuals who experienced
some type of emergency. Many individuals affected by a natural disaster, hefty medical expense, or another
tragic event such as a house fire have received an amount of financial relief they wouldn't otherwise have had
Rewards-based crowdfunding is the most common type of crowdfunding option available. This type of
crowdfunding involves setting varying levels of rewards that correspond to pledge amounts. A standard rewards
campaign offers at least three levels of pledges/rewards. Rewards campaigns tend to work well for client-facing,
tangible products who require less than $100,000 in funding and typically last for 1-3 months.
2) Equity Crowdfunding
Equity crowdfunding is on the rise after the signing of the Jumpstart Our Business Startups (JOBS) Act in April
of 2012. Equity crowdfunding is the exchange of actual shares in a private company for capital. In this form of
crowdfunding, entrepreneurs can set investor caps, minimum pledge amounts, etc. as well as approve or deny
investors who wish to view their business documents. Equity campaigns are typically several months or longer
in length and fit well with startups seeking $100,000 or more in funding.
3) Donation Crowdfunding
Donation crowdfunding is exactly what it sounds like - the campaigns amass donations without being required
to provide anything of value in return. This type of campaign serves social causes and charities best. Donation
campaigns are often 1-3 months in length and work well for amounts under $10,000.
4) Lending Crowdfunding
Lending based crowdfunding allows entrepreneurs to raise funds in the form of loans that they will pay back to
Lending campaigns tend to take place over a shorter timespan of around five weeks and works well for
ng instead.
Benefits of crowdfunding
crowdfunding allows entrepreneurs to source their funding elsewhere. This may offer them the
Large donor pool: Because crowdfunding draws monetary support from many sources, your
organization may have a better chance of finding support and reaching its funding goals.
Marketing: Many crowdfunding platforms provide advertising for campaigns, which can help you use
Fast funding: If many people are interested in your product or service, and the public invests in your
project, you may receive sizable sums quickly. Fast funding allows organizations to scale their
pitching a project or business through the online platform can be a valuable form of marketing and result
in media attention
sharing your idea, you can often get feedback and expert guidance on how to improve it
it is a good way to test the public's reaction to your product/idea - if people are keen to invest it is a good
sign that the your idea could work well in the market
investors can track your progress - this may help you to promote your brand through their networks
ideas that may not appeal to conventional investors can often get financed more easily
your investors can often become your most loyal customers through the financing process
it's an alternative finance option if you have struggled to get bank loans or traditional funding
Disadvantages of crowdfunding
gain support. Investing in professional help to tell your story or create persuasive campaign material can
Crowdfunding is more independent. Traditional investors may be able to offer guidance and support for
entrepreneurs and small businesses. You may want to invest in business guidance elsewhere when using
crowdfunding.
It requires constant activity. When crowdfunding, it's important that you can stay online frequently to
promote your campaign, thank donors and engage with potential contributors. If you are working with a
team, consider assigning shifts to these duties to reduce burnout or lapses in online presence.
Specific rules and regulations. Depending on the state you live in and the crowdfunding platform you
use, there may be regulations limiting the amount of funding you can receive or rules about how you can
use it.
it will not necessarily be an easier process to go through compared to the more traditional ways of
raising finance - not all projects that apply to crowdfunding platforms get onto them
when you are on your chosen platform, you need to do a lot of work in building up interest before the
if you don't reach your funding target, any finance that has been pledged will usually be returned to your
failed projects risk damage to the reputation of your business and people who have pledged money to
you
if you haven't protected your business idea with a patent or copyright, someone may see it on a
getting the rewards or returns wrong can mean giving away too much of the business to investors
Regards-based crowdfunding
Rewards-based, or seed, crowdfunding is a type of small-business financing in which entrepreneurs solicit
financial donations from individuals in return for a product or service. There are about 19 times as many
rewards campaigns as there are for its closely related counterpart, equity-based crowdfunding.
Rewards-based crowdfunding is a business and project financing method where business owners solicit funds
from a large number of people in return for a non-financial reward. This fundraising method results in a win-
win proposition for both the donors and fundraisers. The fundraisers get the funds they require to build their
projects or businesses. On the other hand, the donors receive goods or services based on their amount of
investment in the project or business.Usually, rewards-based crowdfunding is the practice of securing orders for
a business or project before launching a new offering and building the customer base while the business raises
funds. Not only funds, but crowdfunding also brings a good cause to the donors. They tend to support a
developing project or business and give it the needed initial push it requires to set its base. For a reward, the
business can offer anything ranging from the product or service they wish to offer in future or unique
experiences like exclusive access to events, parties, conferences, webinars, etc. It can even include simple
rewards like recognition on the website or artist offering, etc. Moreover, as the pledged amount increases, the
Anyone can contribute and back up the organisation by funding it. Usually, entrepreneurs launch projects on
specialised crowdfunding platforms where potential customers are targeted with attractive rewards. Moreover,
strategies like scarcity principle, FOMO, etc., are used to make the fundraiser attractive to the potential funder.
To raise capital, entrepreneurs usually display their objectives, business ideas, and projects on online
crowdfunding platforms like Republic, Kickstarter and Indiegogo. The fundraising process involves four steps:
1. The entrepreneur lists a project or business to be funded on a crowdfunding platform. They mention the
target potential customers who could be triggered by FOMO and the scarcity principle to fund the
3. Interested funders contribute to the project, and the amount is added to the fund after charging the
platform’s fees.
4. The contributors are rewarded based on their contribution amount. The rewards are mainly divided into
four categories:
5. Pre-orders: Pre-orders refer to ordering and paying for the offering before it is launched in the market.
6. Actual Offering: It can be an actual offering offered in tiers according to the contributed amount.
7. Services: It includes the entrepreneurs providing special services in exchange for support. Such services
could range from one-to-one consultations to offering to write code for the supporters.
8. Recognition: Contributors receive certain acknowledgements for their grants. The company can display
their name on their website, mentioning them as contributors or send them a T-shirt for the particular
campaign.
Technically, rewards-based crowdfunding found its way in the fundraising scenario only after the advent of the
Kickstarter: It is a fundraising platform for creative and artistic projects. Individuals ranging from
different fields, including music, art, technology, dance, games, utilise this platform for backing their
projects. If the fundraising goal is successfully achieved, 3-5% of the total amount raised will be charged
to a fee. However, if the campaign is unsuccessful, there will be no fee, and the organisation would have
Indiegogo: Indigogo is also one of the first crowdfunding platforms to emerge in the USA. It mainly
allows individuals to solicit funds for startups, charity or any business venture. Unlike most, this site
allows one to keep the funds generated whether the initial summoned amount has been achieved or not.
Republic: Republic enables people to invest in vetted private startups in return for equity and specific
rewards. While not entirely a rewards-based crowdfunding platform, there are tiers where all investors
get is a reward to invest in a startup. The platform collects 6% of the total amount raised and 2% of
Unsuitable for early-stage companies: Fundraising through this method is essentially suitable to small
Unsuitable for large funding: As businesses rely on individual donations, rewards-based crowdfunding
might not be the best option for those seeking large funding rounds.
All or nothing policy limitation: the platforms sourcing the funding generally operate with an all or
nothing policy. The company will have access to the funds only if the whole amount summoned is
1. Quick way to raise capital: Reward-based crowdfunding is a fast and efficient way to raise money for a
project. Unlike traditional forms of raising capital, such as venture capital or angel investment, reward-based
crowdfunding can be completed in weeks. This is especially beneficial for projects that must be funded quickly
to meet a deadline.
2. Low-cost: Reward-based crowdfunding campaigns are inexpensive to launch and operate. There are usually
no upfront costs, and the only fees associated with the campaign are typically taken from the money raised. This
makes it a very attractive and affordable option for people with limited resources who need to raise funds.
3. Engagement: Reward-based crowdfunding campaigns are a great way to engage potential customers and
create a buzz about a product. The rewards offered for successful campaigns can be used as marketing tools to
4. Validation: A successful reward-based crowdfunding campaign is a great way to validate a product idea or
concept. Supporters are placing a vote of confidence in the project, and their money is a sign that they believe in
it. This can be a powerful tool for entrepreneurs looking to attract investors or other forms of funding.
Charity-Based Crowdfunding
Charity-based crowdfunding is a way to source money for a project by asking a large number of contributors to
individually donate a small amount to it. In return, the backers may receive token rewards that increase in
prestige as the size of the donation increases. For the smallest sums, however, the funder may receive nothing at
all.
Sometimes referred to as rewards crowdfunding, the tokens for donations may include pre-sales of an item to be
produced with the funds raised. Donation-based crowdfunding can also be used in an effort to raise funds for
charitable causes. Because this sort of crowdfunding is predicated on donations, funders do not obtain any
If an entrepreneur or inventor has a great idea for a new product or service, crowdfunding offers an alternative
way to raise money, as opposed to traditional methods of borrowing money through banks or private loans or by
offering equity shares. Through donation-based crowdfunding, the entrepreneur can pre-sell their product to a
large number of backers who each donate a relatively small sum toward the project. To encourage higher
donation amounts, the entrepreneur may also offer token rewards of increasing value or significance, while
RocketHub. Donation-based crowdfunding platforms aimed at fundraising for charitable causes include
GoFundMe, YouCaring.com, GiveForward, and FirstGiving. Typically, these services take a 5%–10% fee of all
donations.
Charities might look to crowdfunding as a means to gather support for relief efforts or causes the organization is
championing. For example, disaster relief charities may seek funds to aid in the search, rescue, recovery, and
treatment of individuals affected by devastating storms or earthquakes. There may be campaigns for specific
needs such as funding the transport of food and clothing to the disaster area. The donations may be sought to
support the construction of temporary shelters or the procurement of medical supplies. Crowdfunding might
also be used to pay for the reconstruction of infrastructure and utilities that would not otherwise be covered by
There are plenty of crowdfunding sites specifically for nonprofits, such as Fundly and CauseVox. All have
different features and pricing. Do your research and see which nonprofits are using certain platforms and why.
1. Donorbox
Donorbox is introducing its crowdfunding feature in supporting nonprofits to further engage donors and
potential donors. Donorbox is widely popular with nonprofits in various spaces- education, museums, churches,
animal welfare among many others. The crowdfunding feature lets nonprofits customize the crowdfunding
page, send customized email updates, add compelling media. Nonprofits can share updates and messages on
their crowdfunding page and anyone can sign up for their email updates. The platform also provides a donor
Priced lowest in the market with 1.5% of monthly donations plus transaction fees.
Pros:
It Integrates with Zapier, Salesforce, and Mailchimp and PayPal, Stripe for payments.
Cons:
2. Fundly
Fundly is about functionality and customization, with the main focus on digital donations. Those who donate
can share the campaign with their social media to help reach potential donors. You can also customize your
donation page with media, so your campaign will look exactly how you imagined and will be branded to your
organization.
Pricing:
Platform fee of 4.9 percent, a credit card processing fee of 2.9%, and a $0.30 per-transaction fee.
Pros:
3. Classy
Classy is a very popular platform that is based on making the crowdfunding process easy for nonprofits. Their
website also offers resources for nonprofits, such as guides, webinars, and Giving Tuesday resources. Educating
nonprofits is near and dear to Classy’s core. All prices are customizable – answer some questions about you and
your nonprofit, and someone from Classy will get in touch with you to discuss pricing options.
Pricing:
Classy pricing starts at $199.00 per month with additional transaction fees.
Pros:
Easy customization
Cons:
4. CauseVox
CauseVox backs up their success by focusing on the stats. Did you know that in the past two years, there’s been
a 24 percent growth in online donations? Or that in 2018, mobile giving increased by an astonishing 205
Pricing:
CauseVox has three packages: Basic, Standard ($139/month), and Plus ($245/month). The basic plan has no
Pros:
Integrates with stripe, salesforce, PayPal, Mailchimp, Google analytics, and various other software.
Cons:
5. Donately Donately is hip to the system. Similar to other platforms, Donately allows custom forms,
fundraising pages, and donor management capabilities. Where they take it up a notch: they have a text
messaging platform. This can help with increasing donations and peer-to-peer fundraisers, among other positive
effects.
Pricing:
Donately Team plan is priced at $49 per month with a 2% platform fee. You can also customize your plan with
Pros:
user-friendly interface
Affordable
Cons:
Chuffed has done more than 7900 campaigns globally. Their unique optional donation model, which helps the
campaigners to receive the funds in their bank accounts without any charges. Incredible transparency is the core
of this platform, and they follow the “keep it all” approach. Hence, many campaigners are turning towards
chuffed to receive all their raised funds without any deduction. Chuffed is also known for its generosity because
they are not only dedicated to operating as a crowdfunding platform but also serve the value of kindness to their
donor fraternity.
Pricing:
Pros:
You can keep all amounts raised without reaching the fundraising goal.
Cons:
7. Salsalabs
Salsa labs manage online fundraising, peer to peer campaigning, online advocacy, email marketing, and social
media promotion. It is one of the unique software that merges support engagement and relationship
management with outstanding online support in its flagship suite. With all the efforts and excellence, salsa is
known for its fantastic track record, rich user experience, and happy clients.
Pricing:
Pros:
User-friendly CRM
Cons:
8. GoFundMe
With its fast, friendly, and flexible service, GoFundMe has gained a massive amount of trust in the
crowdfunding industry. The impeccable customer support is the backbone of this platform which quickly
responds to the questions and concerns of the users with immediate solutions. A robust platform, empathetic
support team, and professional user experience are what make GoFundMe unique and special. It is the plug and
plays model of the crowdfunding ecosystem, which is gaining immense popularity all over the world.
Pricing:
GoFundMe lets you start for free, charging up to 2.2% of monthly donations with a $0.30 processing charge.
Pros:
Pro Tip: There are tens of different platforms that you can use, so do thorough research prior to picking out a
platform. Key things to consider: visual layout, ease in customizing the platform, platform fees, and credit
card/transaction fees.
With COVID-19, in-person events are no longer an option. This can be troublesome for nonprofits that rely on
events and face-to-face meetings. With a little creativity, a clear goal in mind, and a clean interface,
The Bandwagon Effect- People are usually more prone to contribute money if they see that many others
It is cost-effective- Crowdfunding is generally cheaper and more cost-effective than other sources of
Marketing- Crowdfunding is also a valuable form of crowdfunding and can result in media attention.
Alternate source of fundraising- crowdfunding is an alternate source of fundraising if you have a hard
Testing crowd reactions- Crowdfunding is also a great way to test if your idea works and get valuable
feedback.
1. Low Risk: Donation-based crowdfunding does not require any repayment of funds, so there is no financial
risk for the donor. This makes it a great way to raise funds for projects needing help securing a loan or
traditional investment.
2. Quick: Donation-based crowdfunding campaigns can be set up quickly and easily, allowing organisations or
3. Access to a Wide Network: Donation-based crowdfunding campaigns allow organisations to access a vast
network of potential donors. This can increase donations and spread awareness of the organisation and its cause.
4. Increased Visibility: Donation-based crowdfunding campaigns can help to increase visibility for the
organisation, its cause, and the project they are working on.
5. Access to Funds: Donation-based crowdfunding can provide access to funds that may otherwise be difficult
6. Low Barrier to Entry: Donation-based crowdfunding is one of the most straightforward and accessible types.
Unlike other forms of crowdfunding, it does not require a complicated setup and can be launched with minimal
effort.
Equity crowdfunding is a method of raising capital online from investors in order to fund a private business. In
return for cash, investors receive equity ownership in the business. Equity crowdfunding happens on online
platforms where businesses create profiles that include their pitches, financial statements and other information.
Crowdfunding platforms may charge a percentage of funds raised for their services; many charge a monthly
listing fee; some charge additional payment processing fees. You might also need to pay for services, such as
Selling shares of your company is an alternative to a business loan. Equity crowdfunding can also be an option
for businesses with strong growth potential. But as with any type of funding, it has its pros and cons:
Pros of equity crowdfunding
Equity platforms may pool the funds into a single investment, streamlining the accounting and financial
reporting.
Selling part of your business could be problematic if investors want a say in your operations.
You’ll need to spend time creating a persuasive presentation that includes marketing plans, financial
projections and even a video that communicates the value of your idea.
You have to comply with state and federal security filing rules. You also have a fiduciary duty to tell
features
You will have to set the terms, and choose how much you want to sell, the price and how investors will
The fees payable for raising equity finance on the crowdfunding platform will typically be a success fee
and legal or administrative fees related to the issue. You may incur additional legal and advisory fees.
Many people can invest, so you can have lots of small co-owners, instead of few large investors. It is
financial forecasts. You should also have a good communication strategy, with the most important
information about your project readily available and easily understandable to potential investors.
Due diligence is usually carried out by the platform and the investor may have the option to ask for more
information, and you should be prepared to provide this information even if it comes at additional costs
to you.
There are serious legal aspects, the costs of which you should not ignore, such as disclosure and legal
documents, annual general meetings with shareholders, processing corporate rights, annual reports and
decision procedures.
Investors’ rights can vary. However, typically shareholders have voting rights on key matters of running
the business, issuing new shares, etc. You should consider how much of the control rights over your
business you are ready to give to external shareholders. As regards compensation, be aware that
investors may claim damages to compensate money loss incurred, for instance as a result of breach of
contract.
Equity crowdfunding is also called regulation crowdfunding because it is regulated by the federal
government. Even though you’re not selling shares on a stock exchange, your business is still offering
equity to investors in exchange for capital. As a result, the process entails more rules than you would
If you want to use equity crowdfunding to raise capital for your business, following the rules is critical.
Otherwise, you could face some unpleasant consequences. For example, failure to follow the rules might
force you to refund any investments you receive. In some cases, the U.S. Securities and Exchange
Commission (SEC) might even freeze your business’ ability to offer shares to investors for a period of time.
Below are a few of the steps you’ll need to complete in order to sell business shares through an online
crowdfunding platform.
Work with an SEC-registered broker-dealer (aka a funding portal) to process any investment
transactions
Follow federal limitations on the amount you accept from individual, nonaccredited investors in a 12-
Make any necessary financial disclosures public, based on the amount of funding your business raises
Beyond the legal concerns, you’ll also need to design a compelling campaign if you hope to energize the
public and convince others to invest in your business. A good equity crowdfunding campaign should
Whether you’re an investor looking to inject capital into a startup or a founder needing to raise capital, a
crowdfunding platform is a great marketplace to find prospects. However, not all equity crowdfunding sites are
created equal.
For instance, some sites only accept accredited investors, while others accept non-accredited investors. Security,
ease of enrollment, user interface, and registration fees are other factors to consider. Generally, it’s
recommended to go with the most reputable platforms to ensure ease of use and security.
1. AngelList
AngelList is one of the oldest and most well-known equity crowdfunding sites. It was initially established to
pair business owners and angel investors. You can browse individual company offerings, which are vetted by
the site. Investors can also partner with an investor syndicate—a group of investors that a renowned veteran
investor usually leads. The syndicate pools money to finance companies—minimum investments are $1,000.
2. Fundable
Fundable offers both perks-based and equity crowdfunding. The website’s strength is its intuitive company
profile builder—good for companies that are serious about hitting their target fundraising goals. Know that the
site doesn’t actually facilitate transactions—all transactions must occur outside the platform. Investment
3. Microventures
Microventures is one of the oldest equity crowdfunding platforms that caters to both accredited and non-
accredited investors. This full-service investment bank offers a wide variety of industries and skews toward
consumer-facing businesses. You can find opportunities in high-growth industries such as cannabis and
biotechnology.
Non-accredited investors can get started for as low as $100. Accredited investors have access to more exclusive
4. Republic
If you’re looking to dabble in crowdfunding without taking on too much risk, Republic presents a good option.
Investors can find deals in sectors such as startups, video games, real estate, and cryptocurrency.
5. StartEngine
If you’re a fan of Shark Tank, then you may already be aware of StartEngine. Kevin O’Leary, popularly known
as “Mr. Wonderful,” serves as the face and strategic advisor of this platform.
Investors can get in for under $500 and enjoy free product or service access. The platform also offers equity
rewards and bonuses to loyal investors. StartEngine also offers a secondary market if you decide to sell shares.
Peer-to-Peer (P2P)
A peer-to-peer (P2P) service is a decentralized platform whereby two individuals interact directly with each
other, without intermediation by a third party. Instead, the buyer and the seller transact directly with each
other via the P2P service. The P2P platform may provide services such as search, screening, rating, payment
processing, or escrow.
A peer-to-peer service is a platform that directly connects parties to a transaction without the third-party
intermediary.
Peer-to-peer services leverage technology to overcome the transaction costs of trust, enforcement, and
information asymmetries that have traditionally addressed by using trust third parties.
Peer-to-peer platforms offer services such as payment processing, information about buyers and sellers,
Open-source Software
Anybody can view and/or modify code for the software. Open-source software tries to eliminate the central
publisher/editor of software by crowdsourcing the coding, editing, and quality control of software among
Filesharing
Filesharing is where uploaders and downloaders meet to swap media and software files. In addition to peer-to-
peer networking, filesharing services can provide scanning and security for shared files. They may also offer
users the ability to anonymously bypass intellectual property rights or alternatively may provide enforcement
Online Marketplaces
Online marketplaces consist of a network for private sellers of goods to find interested buyers. Online market
places can offer promotion services for sellers, ratings of buyers and sellers based on history, payment
A blockchain is an aspect of cryptocurrency technology. It is a network where users can make payments,
process, and verify payments without a central currency issuer or clearinghouse. Blockchain technology allows
people to transact business using cryptocurrencies and to make and enforce smart contracts.
Homesharing
Homesharing allows property owners to lease all or part of their property to short-term renters. Homesharing
services typically provide payment processing, quality assurance, or rating and qualification of owners and
renters.
Ridesharing
Ridesharing is a platform for car owners to offer chauffeur service for people seeking a taxi ride. Ridesharing
1. Unstructured P2P networks: In this type of P2P network, each device is able to make an equal
contribution. This network is easy to build as devices can be connected randomly in the network. But
being unstructured, it becomes difficult to find content. For example, Napster, Gnutella, etc.
2. Structured P2P networks: It is designed using software that creates a virtual layer in order to put the
nodes in a specific structure. These are not easy to set up but can give easy access to users to the content.
3. Hybrid P2P networks: It combines the features of both P2P networks and client-server architecture. An
In the P2P network architecture, the computers connect with each other in a workgroup to share files, and
Each computer in the network has the same set of responsibilities and capabilities.
The architecture is useful in residential areas, small offices, or small companies where each computer
act as an independent workstation and stores the data on its hard drive.
Each computer in the network has the ability to share data with other computers in the network.
Firstly secure your network via privacy solutions. Below are some of the measures to keep the P2P network
secure:
Share and download legal files: Double-check the files that are being downloaded before sharing them
with other employees. It is very important to make sure that only legal files are downloaded.
Design strategy for sharing: Design a strategy that suits the underlying architecture in order to manage
Keep security practices up-to-date: Keep a check on the cyber security threats which might prevail in
the network. Invest in good quality software that can sustain attacks and prevent the network from being
Scan all downloads: This is used to constantly check and scan all the files for viruses before
downloading them. This helps to ensure that safe files are being downloaded and in case, any file with
Proper shutdown of P2P networking after use: It is very important to correctly shut down the
software to avoid unnecessary access to third persons to the files in the network. Even if the windows
are closed after file sharing but the software is still active then the unauthorized user can still gain access
File sharing: P2P network is the most convenient, cost-efficient method for file sharing for businesses.
Using this type of network there is no need for intermediate servers to transfer the file.
Blockchain: The P2P architecture is based on the concept of decentralization. When a peer-to-peer
network is enabled on the blockchain it helps in the maintenance of a complete replica of the records
ensuring the accuracy of the data at the same time. At the same time, peer-to-peer networks ensure
security also.
Direct messaging: P2P network provides a secure, quick, and efficient way to communicate. This is
possible due to the use of encryption at both the peers and access to easy messaging tools.
Collaboration: The easy file sharing also helps to build collaboration among other peers in the
network.
File sharing networks: Many P2P file sharing networks like G2, and eDonkey have popularized peer-
to-peer technologies.
Content distribution: In a P2P network, unline the client-server system so the clients can both provide
and use resources. Thus, the content serving capacity of the P2P networks can actually increase as more
Easy to maintain: The network is easy to maintain because each node is independent of the other.
Less costly: Since each node acts as a server, therefore the cost of the central server is saved. Thus,
Adding nodes is easy: Adding, deleting, and repairing nodes in this network is easy.
Less network traffic: In a P2P network, there is less network traffic than in a client/ server network.
Data is vulnerable: Because of no central server, data is always vulnerable to getting lost because of no
backup.
Less secure: It becomes difficult to secure the complete network because each node is independent.
Slow performance: In a P2P network, each computer is accessed by other computers in the network
Files hard to locate: In a P2P network, the files are not centrally stored, rather they are stored on
Marketplace lending
Marketplace lending is a way for businesses or consumers to borrow money directly from investors rather than
going to banks or other conventional lenders. Most transactions happen through online platforms that connect
It can be a win for all parties involved in the transaction. Borrowers may be able to fund loans quickly even
with bad credit, lenders get returns that aren’t tied to the stock or bond markets and the online platforms get fees
You may hear marketplace lending referred to as peer-to-peer (P2P) lending though there technically is a
difference. In pure P2P lending, individuals can invest and lend to borrowers where the marketplace lending
Take in deposits, pay interest and lend money to consumers and businesses
Generate income by taking risk on their balance sheets and managing the difference between interest
Required to hold capital to manage risk and absorb potential losses because of default
Depositors typically have little control or visibility into how their money is used
As most deposits have shorter terms than loans, it requires banks to engage in maturity transformation to
2) Marketplace Lenders
In the U.S., most institutions, including private-equity firms, hedge fund managers and some banks, provide the
largest amount of lending through the online loan marketplace. Formal partnerships between marketplace
lenders and traditional banks also occur where banks will refer customers to marketplace lenders for small
loans.
the best credit scores will get the best rates. Businesses with strong credit scores may receive rates lower than
banks. Businesses with a weak credit history can see significantly higher fees.
The range in rates can be significant. For example, Peerform, a provider of P2P loans, offers fixed rates as of
Here are some of the other advantages and disadvantages you should be aware of with marketplace lending:
Pros – Borrowers
May offer lower interest rates because of competition and lower origination fees
Pros – Lenders/Investors
Cons – Borrowers
Cons – Lenders/Investors
If borrowers repay the loan early, returns may be lower than anticipated
If you want to get your money back more quickly, may have to find another lender to take on the loan
Marketplace lending arrangements commonly involve the use of an online platform, such as a website, on
which loan requests are made. The loan requests may then be matched against offers to invest. Investors either
select the loans they wish to invest in or they are matched with loans that meet specified criteria, such as a
prescribed or desired interest rate and loan term. In some arrangements, investors may also be exposed to a loan
Although some forms of marketplace lending have often been referred to as 'peer-to-peer lending' or 'P2P', we
consider 'marketplace lending' more appropriately describes these lending arrangements, and encourage the use
of this term.
Neither marketplace lending nor peer-to-peer lending is a defined legal term. However, providers need to take
care that the way they describe their marketplace lending product is not misleading or deceptive. If the product
Lending process:
“Peer-to-peer” or “P2P” lending is a related term that isn’t used much anymore in countries with well-
developed financial industries. When platform lending was new, part of its appeal was that it allowed
individuals with only hundreds or thousands of dollars to invest to make loans to other people — peers — who
wanted to borrow similar amounts. Over the years, banks and other major institutions became more active,
crowding out true P2P lending. Although some developing economies still have robust P2P platforms,
Sharestates is one of only a few remaining in the U.S. through which retail investors participate on par
The borrower’s income and creditworthiness form the basis for marketplace lending terms. Applicants prove
these through tax or bank records or provide a forward-looking business plan. In some cases, lenders make
decisions based entirely on the borrower’s self-declared statement. This differs from balance-sheet lending,
which is another form of platform lending. Balance-sheet lending involves putting a lien on a property — an
As with other financial products, marketplace lending products have a number of key risks which may impact
risk that conflicts of interest of the marketplace lending provider are not adequately managed which may
risk that investors and borrowers do not have sufficient understanding of the marketplace lending
Marketplace lending providers should ensure that investors and borrowers are informed of all relevant risks.
UNIT IV
UNIT IV
Fintech Regulation
Fintech, short for financial technology, refers to the use of technology to provide financial services and
products. As fintech companies continue to grow and disrupt the traditional financial sector, regulatory
frameworks around the world are struggling to keep up with the pace of innovation. In recent years, many
countries have introduced new laws and regulations to address the unique risks and opportunities posed by
fintech. This blog post provides an overview of fintech regulations in different regions of the world,
which leverage technology to provide financial services and products. Fintech is a rapidly growing sector, with
companies disrupting traditional financial institutions and challenging established business models. However,
fintech also poses unique risks and challenges, such as data security, consumer protection, and financial
stability. To address these issues, regulators around the world have been developing new regulatory frameworks
to promote innovation while ensuring that consumer protection and financial stability are maintained.
Fintech is a rapidly evolving industry, and fintech regulations to fight against financial crime are also evolving
to keep pace with new innovations and business models. Here are some emerging trends in fintech regulations:
1. Digital Identity: Digital identity is becoming increasingly important in fintech as more financial
transactions are conducted online. Regulators recognize the need for strong digital identity systems to
prevent fraud and protect consumer data. For example, the European Union's eIDAS regulation provides
a framework for digital identities, while India's Aadhaar system is a national digital identity system.
2. Open Banking: Open banking is a model where banks share customer data with third-party providers to
enable new financial services. Regulators in many countries are promoting open banking as a way to
increase competition and innovation in the financial sector. For example, the European Union's PSD2
regulation requires banks to share customer data with third-party providers, while Australia's Consumer
Data Right legislation provides a framework for data sharing across different sectors.
3. Cryptocurrencies: Cryptocurrencies are an emerging asset class that poses new challenges for
regulators. Many countries are introducing new regulations to address issues around consumer
protection, money laundering, and financial stability. For example, the European Union's AMLD5
regulation requires cryptocurrency exchanges to conduct customer due diligence, while the United
States has introduced a patchwork of regulations around cryptocurrencies at the state and federal levels.
4. Regulatory Sandboxes: Regulatory sandboxes are frameworks that allow fintech companies to test new
products and services in a controlled environment. Sandboxes can help fintech companies navigate
complex regulatory environments and accelerate innovation. Many countries have introduced regulatory
5. International Cooperation: Fintech is a global industry, and regulators recognize the need for
international cooperation to address cross-border issues. Organizations like the Financial Stability Board
and the International Organization of Securities Commissions are working to develop international
As technology advances, so does the duty to govern the goods and services that FinTech laws provide. The
primary regulatory agencies in charge of this sector are the Reserve Bank of India (RBI), Insurance Regulatory
& Development Authority of India, the Securities Exchange Board of India (SEBI), the Ministry of Corporate
Affairs, and the Ministry of Electronics and Information Technology (MEITY). The proper regulatory agency in
charge of its goods and services would govern a FinTech firm. For example, the RBI regulates FinTech
enterprises that deal with account aggregation, peer-to-peer credit, cryptocurrencies, payments, etc.
In India, the FinTech regulatory structure is significantly fragmented, with no body of rules or norms governing
all FinTech services. As a result, this industry is tough to control since there is no common set of FinTech laws.
The sections that follow go through some of the important rules that apply to FinTech enterprises in India.
Payments in India is governed by the Payments & Settlements Systems (PSS) Act of 2007. According to the
PSS Act, a "payment system" cannot be developed or operated without the prior authorization of the RBI. A
"payment system," according to the PSS Act, is "a system that allows payment to be made from one person to
another," but it expressly excludes a stock exchange. PPIs, money transfer services, smart card operating
systems, and debit and credit card operating systems are all payment methods. Before a payment system can
begin or be put into operation, the RBI must approve it. As a result, compliance with this FinTech Law is
FinTech companies, like any other business in India, must register under the Companies Act 2013 and follow
all of the Act's laws and regulations. The Act incorporates and authorises FinTech companies like Paytm,
For the Consumer Protection Act, companies in the FinTech business are considered service providers. Unfair
commercial practises are defined as the "publication of consumer's personal information submitted in
confidence unless required by law or in the public interest," according to Section 2(47)(ix) of the Act.
Comparable to this are the Information Technology Rules, 2011, which restrict the sharing of a consumer's
personal information without prior authorisation unless required by law. FinTech companies must follow this
rule since they handle sensitive personal data belonging to their customers.
The Prevention of Money Laundering Act & the Prevention of Money Laundering Rules 2005, also the KYC
Master Directions, are the primary rules that provide anti-money laundering standards and operational
guidelines for enterprises that offer financial services in the country. The rules mentioned above oblige banking
institutions, financial institutions, and intermediaries to validate customer identification, keep records, and send
As FinTech platforms acquire and keep more user information, particularly behavioural and financial
information about individuals, the need to preserve consumer privacy and data has grown. However, currently,
India needs a dependable data privacy system. The two primary pieces of law governing personal data privacy
are the Information Technology Act of 2000 (IT Act) and the Rules on IT (Reasonable Security Practices &
FinTech companies must also observe the IT Act's rules. Businesses are liable for damages under Section 43A
if they fail to take adequate security steps to protect their customers' sensitive personal data. In addition, section
72A imposes penalties for disclosing information in violation of a legitimate contract. Individual personal data
is critical to FinTech businesses. Therefore, following the mandatory data security rules is essential to prevent
legal complications.
The Reserve Bank of India Act and a set of regulating guidelines and circulars are the primary regulatory
mechanisms that apply to NBFCs. Certain FinTechs are regulated by the RBI, either directly through issuing
NBFC licences to them or indirectly through regulating banks and NBFCs associated with FinTech. In order to
be licenced by the RBI, the organisation must meet a number of criteria. Several digital lenders in India have
Insurance technology, or InsurTech, companies cooperate with a wide range of stakeholders to disrupt the
insurance industry's value chain. Through their relationships with insurance companies, they have aided in the
acceleration of application procedures as well as the automation of testing and claim processes. Some
companies also act as online aggregators on occasion, allowing customers to compare the breadth of coverage,
the term, the premium, and other relevant characteristics before making a decision. These web aggregators must
be approved by the Insurance Regulatory Development Authority of India, the country's primary insurance
sector regulator.
According to RBI rules published under the FEMA, numerous cross-border transaction services have been
formed due to improvements in India's FinTech industry. Foreign currency transactions are governed by the
Foreign Exchange Management Act of 1999 ("FEMA") and the rules and regulations promulgated under it.
According to the RBI's rules established under the FEMA, Accredited Dealer Category II Entities, such as
usurers, are permitted to provide foreign currency pre-paid cards in India to Indian citizens in compliance with
the FEMA.
The PPI (Prepaid Payment Instruments) Master Directions also allow qualifying companies to issue PPIs for
overseas transactions. Authorised dealer category I can supply semi-closed and open-system PPIs for FEMA-
compliant, FEMA-compliant and payments of up to 10,000 per transaction and 50,000 per month acceptable
current account transactions (including all the procurement of goods and services).
CHALLENGES OPPORTUNITIES
regulations can be expensive, particularly for small help to protect consumers by ensuring that
fintech companies. This can create a barrier to financial products and services are safe and
Evolution of Regtech
RegTech, which stands for Regulatory Technology, refers to the use of technology to streamline and
enhance regulatory compliance processes in the financial services industry. Financial corporations at this age
are supposed to determine innovative ways to deal with risks and comply with rapidly changing regulations.
This has generated the need to develop regulatory-focused technology that is commonly referred to as RegTech.
It encompasses a range of tools and solutions designed to help financial institutions comply with complex and
ever-changing regulations more efficiently and effectively. The evolution of RegTech has been driven by the
From the beginning of the RegTech era, it has changed and transformed instantly. As per CB insights, the
phases RegTech transformation has divided into 4 main stages that present how RegTech solutions have
This is the first stage of RegTech, which includes manual ways of collecting and storing information. These
fundamental reporting methods allowed compliance teams to store and manage data in programs like Microsoft
Excel. Various enterprises have utilized these solutions to improve their compliance management processes.
2. Roadmap Automation
As technology usage rose in terms of software for regulatory and compliance applications, the second phase of
RegTech commenced. In this workflow/ roadmap stage, financial institutions started using compliance
management platform software for regulatory reporting, monitoring, and automating audit trials and compliance
activities. This phase of automation decreased hurdles and facilitated fulfilling compliance and regulatory
demands.
3. Constant Monitoring
The monitoring stage includes process automation, data analytics, and back-office incorporations. With constant
monitoring, ambiguities, and regulatory gaps are instantly observed and fixed. This allows financial enterprises
to mitigate risk, enhance compliance management, and prevent breaches, among other substantial security risks.
4. Predictive modeling
The prospect of RegTech is in emerging technologies such as cognitive computing, advanced analytics,
machine learning, the cloud, and artificial intelligence. Enterprises are initiating to influence artificial
intelligence for risk detection, compliance intelligence, and background evaluation. Additionally, data tools and
artificial intelligence platforms are being utilized to track pre- and post-trade compliance, provide instant
insights, enhance efficiencies in compliance procedures via automation, reduce mitigating costs, and give
The advantages of RegTech are numerous and varied, with automation and efficiency gains being one of the
most significant benefits. With the implementation of this type of digital solution, organizations can streamline
their operations while meeting stringent standards for compliance with regulations.
RegTech has been a game-changer in terms of how companies conduct business today. Businesses no longer
need to rely solely on manual processes that lack accuracy and speed to ensure regulatory compliance; instead,
they can deploy automated solutions that take much less time and energy to maintain. Furthermore, having
access to an integrated platform makes it easier for employees to remain apprised of constantly evolving
Cost Savings
The implementation of RegTech solutions can also result in cost savings for organizations. By leveraging
automated processes, companies can reduce the time and resources required to process compliance-related tasks
manually. This means that personnel costs associated with training staff on changing regulations or hiring
RegTech tools designed specifically for regulatory management. Automated systems enable businesses to
monitor their data more accurately than ever before and flag potential violations quickly and efficiently. As
such, this helps ensure timely and accurate reporting while reducing exposure due to noncompliance issues –
RegTech also allows organizations to gain deep insights into their data and operations. This is made possible
through the use of advanced analytics, which can be used to identify trends and report in real time. Additionally,
companies can export this information for further review, allowing them to make more informed decisions
Much like a fortress, RegTech provides businesses with an additional layer of protection against missteps in the
analytics solutions, companies are able to identify potential risks in real-time and take proactive steps to
mitigate any issues before they arise. By monitoring customer data on an ongoing basis, organizations can
quickly detect patterns in their operations that could indicate fraudulent activity or otherwise breach regulatory
requirements. In this way, RegTech acts as both a shield and sword – providing robust defense while
simultaneously allowing firms to stay ahead of their competitors in terms of risk management capabilities.
RegTech also offers a range of benefits when it comes to customer experience. By automating compliance
processes and enabling organizations to understand their customers’ needs better, RegTech can help businesses
create more personalized services and provide greater convenience for consumers. In addition, using advanced
analytics solutions enables firms to generate precise insights into how customers interact with their offerings –
allowing them to identify areas for improvement and develop strategies for growth. Companies can also track
RegTech also provides enhanced security and privacy protection for businesses, customers, and other
stakeholders. By using innovative solutions such as biometrics and blockchain technology, organizations can
ensure that only authorized personnel can access sensitive data – helping them meet regulatory requirements
while keeping all information secure. Machine learning algorithms can monitor customer behavior in real time
and detect any suspicious activity before it causes damage. As a result, organizations are better equipped to
In addition, RegTech offers improved privacy protections by allowing firms to control the collection and use of
personal data more efficiently – enabling them to stay compliant with relevant laws while respecting the rights
of individuals. These advances mean that customers’ confidential data remain protected – providing peace of
mind for both businesses and users alike. Moreover, this helps cultivate trust between companies and their
target audience – laying solid foundations upon which long-term relationships can be built upon. In turn, these
partnerships create mutual value in the form of increased loyalty, engagement, revenue growth, etc.
Streamlined KYC processes are another benefit of RegTech firms that can automate customer identity
verification and onboarding procedures – reducing the time taken to complete such tasks from days or weeks to
minutes. This simplifies not only administrative burdens but also allows financial institutions to gain a better
understanding of their customers’ needs – enabling them to make faster decisions regarding risk assessment,
The RegTech ecosystem has been steadily expanding since the financial crisis of 2007-2008. According to the
latest version of the RegTech Universe by Deloitte published in October 2018, the number of vendors in the
– Regulatory reporting;
– Risk management;
– Identity management;
– Compliance support;
– Transaction monitoring.
The survey by Burnmark counted 401 RegTech providers currently in business, with only 12% among them
represented by traditional vendors. More importantly, the number of the post-crisis RegTech companies is on
the continuous rise. All segments saw a growth from 2015 to 2018 by 44% on average.
Since the crisis of 2008, the financial institutions had to increase personnel and consultancy expenses to meet
the requirements of the regulatory expansion and minimize the fines and settlements. According to Opimas
Analysis, the global talent and consultancy expenses have been steadily increasing from $25 billion in 2008 to
$90 billion in 2016. The annual growth of regulatory compliance talent spending reached 15% to 25% over the
However, in light of the upcoming halt to the introduction of new financial regulations and a lighter touch on
their compliance, most of the compliance processes can be automated through RegTech adoption. As a result,
the analysts forecast significant savings on talent and consultancy starting in 2019. At the same time, the
RegTech expenses will exceed $80 billion globally in 2018 and will continue to grow through 2020. The global
RegTech expenses will surpass $100 billion in two years. The critical expense categories include:
– Data management;
The RegTech expenses are expected to plateau after 2020, as banks adjust to the new regulatory climate,
accumulate data, and put big data and artificial intelligence solutions to good use. According to the industry
analysts at Opimas, in two years banks and other financial institutions will have automated their regulation
compliance processes and improved their IT capabilities to address the regulatory expansion.
Despite the optimistic forecasts, only half of the financial institutions are currently investing in RegTech. The
survey by Banking Technology and Burning Point reveals that only 48% of the responders are interested in
RegTech initiatives, and half of them invest under 1 million Euro. Regulatory reporting utilities, anti-money
laundering (AML), know your customer (KYC), platform integration tools and blockchain are among the
Within the next three years, only 52% of the financial institutions plan to increase RegTech investment, while
17% are willing to keep up the same level of expenses. Only 2% of the businesses are ready to cut down the
Traditional vendors and startups join the RegTech universe, expanding the process automation and security
capabilities. The rise of niche solutions and customized tools enables financial institutions to capitalize on
RegTech Companies
Some example of notable regtech companies and the tools they have created include:
IdentityMind Global: Provides anti-fraud and risk management services for digital transactions by
Suade: Helps banks submit required regulatory reports without disruption to their architecture.
Silverfinch: Connects asset managers and insurers through a fund data utility to meet Solvency
II requirements.
PassFort: Automates the collection and storage of customer due diligence data.
Fund Recs: Oversees how data is managed and processed by the fund industry.
FIs can partner with RegTech providers or with regulatory consulting firms to develop holistic solutions and
address issues related to disparate compliance teams. Any RegTech that can add intelligence to data and reduce
manual effort is a prime target for use within financial institutions. Finding efficient ways to get a technology
solution understood, approved and deployed is part of the puzzle that needs to be solved as soon as possible. For
example, online identity verification solutions can provide access to a wide array of trusted and independent
data sources, such as government records, utilities and credit files. Various types of partnerships are illustrated
below.
compliance regulation
FI - Startup RegTech Accelerators Use advanced technology for, better and cost-effective
RegTech Investments compliance
FI – Regulator - Startup Distributed ledger forDevelop effective, future proof solutions that meet the
a box
Regulator - Startup Regulator Sandbox To test innovation business models and allow regulators
RegTech Startups
The RegTech has over 2.3K+ startups that comprise companies that are engaged in offering a range of tech
products primarily for financial institutions and regulators for efficient implementation and monitoring of
financial regulations. This includes companies offering KYC, AML & fraud detection, risk & compliance
It is also interesting to note that more than half of the funding has been raised in the last 3 years (2019-
2021).Plug and Play Tech Center, FinTech Innovation Lab, Techstars, LHoFT, F10 are amongst the most active
KYC, suite, AML, compliance management, insurance risk some of the top business models attracting major
funding. We, at Tracxn, keep a track of the latest happenings in the world of startups and their associated
ecosystems – including venture capital funds, private equity funds and investment banks amongst others. In this
edition, we have the ‘RegTech startups 2022’ – a curated list of the most promising startups leading the
RegTech startups that are contributing to the significant growth in this sector.
It’s tough to avoid thousands of regulatory landmines on top of running day-to-day business operations. From
circumventing potential risks to detecting fraud, there are a lot of things to stay on top of. With the help of
regulatory technology solutions, it’s possible to improve, streamline, and automate regulatory processes. The
relatively young RegTech market is on track to reach a jaw-dropping valuation of $19.5 billion by 2026. As
more companies continue to enter this massive space, the industry is projected to reach $21.73 billion by 2027.
Some of the hottest RegTech startups that are contributing to the significant growth in this sector.
1. Chainalysis
Chainalysis is an anti-money laundering (AML) and risk detection solutions provider for blockchains. They
offer their cryptocurrency compliance products to crypto companies, financial institutions, and agencies. From
KYT (know your transactions) to virtual investigation (crypto forensics), the startup offers a range of solutions.
Chainalysis has a global reach, with customers spread across 60+ countries.
2. PaymentWorks
A cybersecurity company, PaymentWorks offers fraud detection software for B2B payments. The platform is
mainly designed to help automate some of the manual work associated with verifying payee and payer details.
This can help reduce costs, avoid risks, and stay compliant. PaymentWorks recently increased its enterprise
3. Quantexa
Quantexa helps enterprises with different regulatory compliance domains, including AML, KYC, credit risk,
and more. They do this by providing a platform for streamlined data analytics, which, in turn, can potentially
help customers make contextual decisions. So far, Quantexa’s solutions have been deployed across more than
70 countries. Their products are specifically catered to banking, insurance, and government organizations.
4. FundApps
FundApps is a UK-based regtech startup that provides software solutions for financial compliance management
to asset managers and other financial institutions. Their cloud-based platform automates the regulatory
compliance process by monitoring regulatory changes, analyzing data, and providing reports to help clients
ensure compliance. Founded in 2010, FundApps has grown rapidly and now serves hundreds of clients in over
40 countries.
5. Ascent
Ascent offers cloud-based regulatory compliance software for financial businesses, banks, law firms, and asset
management companies. The platform enables users to track internal activities and automate the process of
figuring out the legal obligations for their business. It’s estimated that Ascent earns up to $25M in annual
revenue.
6. ClauseMatch
A SaaS startup, ClauseMatch is closing a major gap in regulatory compliance tech – smart document
management. Through centralized, automated policy and regulatory change solutions, ClauseMatch can help its
users take the busy work out of compliance document management. The platform’s features include an online
editor, a regulatory portal, AI-enabled content mapping, and more. ClauseMatch has an impressive clientele,
7. Trunomi
Trunomi is a RegTech platform that helps enterprises stay compliant with international regulations concerning
data privacy. The company claims that businesses can start protecting themselves from non-compliance in
under 2 hours with their solutions. Trunomi’s platform has been designed to help companies understand their
data, know the regulations that apply to them, and visualize and map customer data. The startup recently
Challenges to RegTech
RegTech solutions have been a lifesaver for many financial services firms. However, when implementing new
programs, firms may have to overcome several challenges. The emergence of RegTech solutions has been a
lifesaver for many financial services firms as the proliferation of data, increasing sophistication of bad actors,
and ever-more complex regulatory requirements make compliance more complicated and more costly. In
addition to enhanced regulatory requirements, new financial products, greater customer expectations, the move
toward 24/7 trading and instant transactions have made effective compliance and risk management even more
challenging.
In the face of these pressures, the effective adoption of new RegTech solutions can help to lower costs, increase
business agility, and even point the way to the new products and processes that will drive the enterprise of the
future. In our previous blog post, “3 Guiding Principles for RegTech Success,” we looked at some of the key
financial services firms should keep an eye out for these challenges and ways to address them. Here are four
Navigating inconsistent regulation: One massive problem is the complexity of the regulations
themselves. Not only is there divergence between regulators in different countries, but conflicts can also
emerge between regulators in the same jurisdiction, for instance, the SEC and the CFTC. Add a
Handling the quantity, complexity, and speed of information: We live in the age of data, with
volumes increasing at an unrelenting pace. In addition, regulation often requires the combination of
disparate data sets so that the pace of data creation, as well as the demands of regulatory reporting
Extracting insights from data: Managing lots of data is one thing, but generating insights from that
data is quite another. Too often, existing data repositories are siloed and/or incompatible with other
pools of information, making it difficult to extract meaningful output. At a minimum, insights can be
constrained and slowed because too much time and effort is spent on managing inputs rather than
maximizing output.
Adopting new practices and technologies: Adopting new RegTech solutions isn’t simply doing more
of the same. It requires a fundamental change to nearly all aspects of business processes and procedures,
Regulatory Technology (RegTech) is an emerging platform that combines regulations with technology to
facilitate compliance with increasingly complex regulations in various industries, especially banking, finance,
communication, and energy. RegTech serves users in-process monitoring and provides solutions to points that
do not comply with regulations. By doing so, it helps companies to generate cost-effective and real-time
solutions from risk and compliance units. They are crucial because compliance with regulations is mandatory,
and the cost of non-compliance is high. Companies that fail to comply with regulations face hefty penalties,
reputation damage, and even criminal charges. In this regard, RegTech companies have become essential in the
RegTech industry help financial institutions comply with regulations by offering solutions that automate and
streamline compliance processes. These solutions help financial institutions to reduce costs and minimize risks
associated with non-compliance. RegTech solutions have become a game-changer for financial institutions in
• A regulatory sandbox is a regulatory approach, typically summarized in writing and published, that allows
live, time-bound testing of innovations under a regulator’s oversight. Novel financial products, technologies,
and business models can be tested under a set of rules, supervision requirements, and appropriate safeguards.
• A sandbox creates a conducive and contained space where incumbents and challengers experiment with
• A regulatory sandbox brings the cost of innovation down, reduces barriers to entry, and allows regulators to
• A successful test may result in several outcomes, including full-fledged or tailored authorization of the
• The first regulatory sandbox was launched in 2015 in the U.K. and generated great interest from regulators
and innovators around the world. At the beginning of 2018, there were more than 20 jurisdictions actively
the potential to improve access to and usage of financial services by the poor. When considering a regulatory
sandbox, regulators should clearly define the objectives and the challenges that need to be addressed. They also
need to dedicate sufficient resources to support implementation. It is crucial to engage the industry early in the
• While there is no universal blueprint or set of best practices to follow, regulators can consult publicly
available resources. Those include jurisdictions with a regulatory sandbox in place, international development
organizations, other regulators through peer learning platforms for financial inclusion policymaking, and private
consulting firms.
• A sandbox is not a panacea for all regulatory challenges brought about by innovation, nor is it the only
solution. Other options include a test-andlearn approach to try out new ideas under ad hoc circumstances in a
live environment (e.g., agent banking in Indonesia, Kenya, Philippines, Rwanda) or a waitand-see strategy that
allows for informal monitoring of new trends before any formal intervention is performed (e.g., P2P lending,
cryptocurrencies). Compared to those approaches, regulatory sandboxes are more structured, objective-driven,
Smart Regulation
The concept of ‘smart regulation’ in a book of that title in 1998. Subsequently, the concept has been refined in
various publications by Gunningham and Sinclair (1999a, 1999b, 2002). The term refers to a form of regulatory
pluralism that embraces flexible, imaginative and innovative forms of social control. In doing so, it harnesses
governments as well as business and third parties. For example, it encompasses self-regulation and co-
regulation, using commercial interests and non-governmental organisations (NGOs) (such as peak bodies) as
regulatory surrogates, together with improving the effectiveness and efficiency of more conventional forms of
direct government regulation. The underlying rationale is that, in the majority of circumstances, the use of
multiple rather than single policy instruments, and a broader range of regulatory actors, will produce better
regulation. As such, it envisages the implementation of complementary combinations of instruments and
A smart regulatory framework is essential to enabling an appropriate approach to illegal content. We wanted to
share four key principles that inform our practices and that (we would suggest) make for an effective regulatory
framework:
governments, civil society, and users all have a role to play. Whether a company is alleging copyright
content, it’s essential to provide clear notice about the specific piece of content to an online platform,
and then platforms have a responsibility to take appropriate action on the specific content. In some
cases, content may not be clearly illegal, either because the facts are uncertain or because the legal
outcome depends on a difficult balancing act; in turn, courts have an essential role to play in fact-finding
Rule of law and creating legal clarity: It’s important to clearly define what platforms can do to fulfill
their legal responsibilities, including removal obligations. An online platform that takes other voluntary
steps to address illegal content should not be penalized. (This is sometimes called “Good Samaritan”
protection.)
Flexibility to accommodate new technology: While laws should accommodate relevant differences
between platforms, given the fast-evolving nature of the sector, laws should be written in ways that
address the underlying issue rather than focusing on existing technologies or mandating specific
technological fixes.
Fairness and transparency: Laws should support companies’ ability to publish transparency reports
about content removals, and provide people with notice and an ability to appeal removal of content.
They should also recognize that fairness is a flexible and context-dependent notion—for example,
improperly blocking newsworthy content or political expression could cause more harm than mistakenly
----------------------------------------------------------------------------------------------------------------
UNIT V
UNIT V
The EU's data protection laws have long been regarded as a gold standard all over the world. Over the last 25
years, technology has transformed our lives in ways nobody could have imagined so a review of the rules was
needed. In 2016, the EU adopted the General Data Protection Regulation (GDPR), one of its greatest
achievements in recent years. It replaces the1995 Data Protection Directive which was adopted at a time when
The GDPR is now recognised as law across the EU. Member States have two years to ensure that it is fully
implementable in their countries by May 2018. The timeline below contains key dates and events in the data
protection reform process from 1995 to 2018. The timeline also contains highlights of some of the ways that the
GDPR strengthens your right to data protection. These can be found under the headings
With the GDPR being enforced on 25th of May, we decided to take a glimpse back into the history of data
privacy and traced it's first precursors as originating more than 100 years ago.
1890: Two United States lawyers, Samuel D. Warren and Louis Brandeis, write The Right to Privacy, an
article that argues the "right to be left alone", using the phrase as a definition of privacy.
1948: The Universal Declaration of Human Rights is adopted, including the 12th fundamental right, i.e.
1950: The EU Convention on Human Rights sequence of fundamental rights is amended, with articles
1967: The Freedom of Information Act (FOIA) comes into effect in the US and gives everyone the right
to request access to documents from state agencies. Other countries follow suit.
1980: OECD issues guidelines on data protection, reflecting the increasing use of computers to process
business transactions.
1981: The Council of Europe adopts the Data Protection Convention (Treaty 108), rendering the right to
1983: The Federal Constitutional Court of Germany reaches a fundamental decision regarding the
1993: PC Brown is charged with the UK Data Protection Act 1984 offence of using personal data or a
purpose other than that described in the Data Protection Register - ruling is overturned.
1995: The European Data Protection Directive is created, reflecting technological advances and
introducing new terms including processing, sensitive personal data and consent, among others.
2006: The EU Directive on the retention of data generated or processed in connection with the provision
adopted. Declared invalid by a Court of Justice ruling in 2014 for violating fundamental rights.
2009: Evolution of the EU Electronic Communications Regulations in response to email addresses and
mobile numbers becoming prime currency in conducting marketing and sales campaigns.
2010: The international non-profit organisation Wikileaks publishes secret information, news leaks, and
2013:European Commission adopts the Regulation 611/2013 on the measures applicable to the
2014: A ruling by the Court of Justice of the EU finds that European law gives people the right to ask
search engines like Google to remove results for queries that include their name. The concept becomes
2016: The General Data Protection Regulation (GDPR) is approved by the EU parliament after 4 years
of discussions.
2018+: Responsible management of personal data through mature IT governance, transparent processes
Digitization in the finance industry has enabled technology such as advanced analytics, machine
learning, AI, big data, and the cloud to penetrate and transform how financial institutions are competing in the
market. Large companies are embracing these technologies to execute digital transformation, meet consumer
demand, and bolster profit and loss. While most companies are storing new and valuable data, they aren’t
necessarily sure how to maximize its potential, because the data is unstructured or not captured within the firm.
As the financial industry rapidly moves toward data-driven optimization, companies must respond to these
changes in a deliberate and comprehensive manner. Efficient technology solutions that meet the advanced
analytical demands of digital transformation will enable financial organizations to fully leverage the capabilities
of unstructured and high volume data, discover competitive advantages, and drive new market opportunities.
But first, organizations must understand the value of big data technology solutions and what they mean for both
Financial institutions are not native to the digital landscape and have had to undergo a long process of
conversion that has required behavioral and technological change. In the past few years, big data in finance has
led to significant technological innovations that have enabled convenient, personalized, and secure solutions for
the industry. As a result, big data analytics has managed to transform not only individual business processes but
Machine learning is changing trade and investments. Instead of simply analyzing stock prices, big data can now
take into account political and social trends that may affect the stock market. Machine learning monitors trends
in real-time, allowing analysts to compile and evaluate the appropriate data and make smart decisions.
Machine learning, fueled by big data, is greatly responsible for fraud detection and prevention. The security
risks once posed by credit cards have been mitigated with analytics that interpret buying patterns. Now, when
secure and valuable credit card information is stolen, banks can instantly freeze the card and transaction, and
Big financial decisions like investments and loans now rely on unbiased machine learning. Calculated decisions
based on predictive analytics take into account everything from the economy, customer segmentation, and
As big data is rapidly generated by an increasing number of unstructured and structured sources, legacy data
systems become less and less capable of tackling the volume, velocity, and variety that the data depends on.
Management becomes reliant on establishing appropriate processes, enabling powerful technologies, and being
The technology is already available to solve these challenges, however, companies need to understand how to
manage big data, align their organization with new technology initiatives, and overcome general organizational
resistance. The specific challenges of big data as related to finance are a bit more complex than other industries
1. Regulatory requirements
The finance industry is faced with stringent regulatory requirements like the Fundamental Review of the
Trading Book (FRTB) that govern access to critical data and demand accelerated reporting. Innovative big data
technology makes it possible for financial institutions to scale up risk management cost-effectively, while
improved metrics and reporting help to transform data for analytic processing to deliver required insights.
2. Data security
With the rise of hackers and advanced, persistent threats, data governance measures are crucial to mitigate risks
associated with the financial services industry. Big data management tools ensure that data is secure and
3. Data quality
Finance companies want to do more than just store their data, they want to use it. Because data is sourced from
so many different systems, it doesn’t always agree and poses an obstacle to data governance. Data management
Simultaneously, real-time analytics tools provide access, accuracy, and speed of big data stores to help
organizations derive quality insights and enable them to launch new products, service offerings, and
capabilities.
4. Data silos
Financial data comes from many sources like employee documents, emails, enterprise applications, and more.
Combining and reconciling big data requires data integration tools that simplify the process in terms of storage
and access. Big data solutions and the cloud work together to tackle and resolve these pressing challenges in the
industry. As more financial institutions adopt cloud solutions, they will become a stronger indication to the
financial market that big data solutions are not just beneficial in IT use cases, but also business applications.
Digital identity
In today's digital ecosystem, every person and every "thing" — computers, smartphones, internet-connected
devices (IoT), and applications — has a unique digital identity. A digital identity contains certain unique
identifiers that allow systems, services, and applications to know who or what they are interacting with. During
an in-person transaction, you may show a driver's license or other government-issued identification to verify
your identity. But to verify your identity in the digital world, without human intervention, there needs to be a
combination of data and attributes or behaviors that, together, provide a reasonable level of certainty about your
Username
Password
Email address
Network
IP address
Online activities
Date of birth
Depending on the activities a user wants to perform, they need a different type of ID. While purpose, data
elements, and requirements may differ, the IDs have one thing in common: a numerical or alphanumeric code
Employee ID
Assigned by the employer, it allows the employee to access the internal network, enter the building, or use other
company resources. The employer, in turn, uses it to manage employee data, give permission to applications,
No secure online purchase without a customer ID. While the user benefits from increased security when using a
customer ID, it has multiple advantages for providers: it helps them to manage data, i.e. track customers’
transactions, preferences, or demographic information. But it also allows them to improve customer service,
personalize marketing campaigns, and even to prevent fraud by detecting unusual patterns.
E-banking ID
Also here, security is key. The e-banking ID a user needs to access online banking services usually consists of a
username/password, contract number, and SMS code or QR code. Once logged in, customers can see their bank
account information and make transactions, e.g. pay bills or trade securities.
Citizen ID
Authorities provide citizens with secure access to their online offerings 24/7, enhancing public service and the
interaction with their customers. Citizens are able, for example, to order official documents, thus avoiding time-
consuming visits to offices. In addition, every taxpayer finds a personal identification number on the tax return
they need to complete, which allows them to submit the papers electronically.
To use any kind of digital services, users must authenticate themselves on the provider’s website with their
credentials. The procedures to register and then log in are almost as numerous as the websites. Users therefore
For the sake of user experience, a high number of digital service providers allow authentication via social
accounts, such as Google, Facebook, and Apple. In addition, Switzerland has launched an e-ID initiative aiming
to facilitate life for citizens by providing them with an official digital ID that can be used country-wide.
For digital identities to work in a reliable manner and to leverage the benefits they provide, a well-balanced
ecosystem is required. This ecosystem should be characterized by trust, security, and transparency. It includes
Society
«Society» refers to the identity owners: individuals who own and control their digital identity by creating and
It may take 10 to 20 years to see whether the concept of digital identities is widely accepted by individuals and
Government
The government agencies and industry organizations establish standards and regulations for digital identities,
thus making sure they are interoperable, trustworthy, secure and ethically correct.
Tech
Tech companies provide solutions for digital identity management, such as biometric authentication systems,
blockchain-based identity platforms, and identity and access management software. They make the ecosystem’s
heart beat.
Businesses
Providing online services, businesses are the individuals’ counterpart. They rely on digital identities to
authenticate potential buyers and provide secure access to their services, such as e-commerce or social media
Identity verifiers
These are organizations that verify the authenticity and accuracy of an individual’s identity information, such as
Enhanced use of Artificial Intelligence (AI) is increasingly becoming a focal point for governments. Using AI
in Governance and public policy is an excellent opportunity for citizen engagement, accountability, and
resilience toward livability, sustainability, and inclusivity has become crucial, especially in the post-pandemic
era. Artificial Intelligence and Machine Learning open up arenas to build that resilience. It has already found
practical applications in banking, cybersecurity, online customer support across industries, and virtual
assistance.
Applications of AI
Artificial Intelligence, in simple words, is a human-like intelligence demonstrated by machines that perceive,
synthesise and infer information. Telecommunication, finance, healthcare, and defence are some sectors that
have successfully integrated AI to deal with a large amount of data. With its ability to learn, plan and solve
problems, much like humans, it ensures seamless reception and transmission of information, making it a vital
administrative tool that needs to be harnessed. The Indian Artificial Intelligence market is estimated to reach
AI in Governance
Economic viability, social equity, and preservation of the environment are the three pillars of sustainable
development. The use of AI in public administration is essential in bridging the gap between the government
and the people. A highly digitised world has made available a large amount of data and information. Systematic
and ethical use of data promotes intelligent and effective public administration.
One of the most important applications of AI in administration is conducting elections through a computerised
voting system. India is a leading advocate of enhanced use of AI for crime analysis to make the country safer
for women, children, senior citizens, and other vulnerable sections of society. A profound impact of the use of
AI is anticipated in the legal framework with the use of automated legal advice through augmentation tools.
Incorporating new technologies for intelligent public administration has become exceedingly important as we
move towards a digital paradigm and transformation in the era of artificial intelligence. The complex process of
policymaking can benefit from the use of AI techniques such as game theory, decision support optimisation,
data processing, opinion mining, etc. AI technology has the potential to create sophisticated decision models for
government capital planning and budgeting. It can positively impact the evolution of financial systems and
regulations.
In public healthcare, AI techniques can be useful in the prediction of epidemic outbreaks. Valuable public-
private partnerships can emerge as different stakeholders such as government policymakers, hospitals, and IT
firms come together to address the challenges of the present and future.
AI integration in the Information, communication, and technology (ICT) sector can help in improving
communication between the government and citizens. The public sector uses data management tools of AI for
One of the first sectors to adopt AI mechanisms is the banking sector. AI is significant in the financial
Have Empathy
For the Microsoft example, it was Tay’s lack of empathy that caused the issue. The bot was not engineered to
understand the societal implications of how it was responding. There were no guardrails in place to define the
boundaries of what was acceptable and what might be hurtful to the audience interacting with the bot. The
natural language processing error led to a big headache for the company.
Control Bias
AI algorithms make all decisions based on the data at their disposal. In the case of COMPAS, although the
developers had no intention of creating a racist AI, the bias it uncovered was a reflection of the bias that exists
in the natural world justice and sentencing system. Companies need to regulate machine learning training data
and evaluate the impact to catch bias that might have been unintentionally introduced.
Provide Transparency
With negative publicity, it can be a challenge to convince consumers that AI is being applied responsibly.
The Apple Card issue really wasn’t that Apple’s decision-making was biased; it was that Apple customer
service was unsure how to answer the customer’s concerns. Companies must be proactive about certifying their
algorithms, clearly communicating their policies on bias, and providing a clear and transparent explanation of
Facebook took a lot of heat for its refusal to hold itself accountable for the quality and accuracy of the
information being shown in its ads. Regulation around technology issues is always a few years behind the
problem, so regulatory compliance isn’t enough. Companies must proactively establish and hold themselves
The digital revolution has already changed how people live, work, and communicate. And it’s only just getting
started. But the same technologies that have the potential to help billions of people live happier, healthier, and
more productive lives are also creating new challenges for citizens and governments around the world. From
election meddling to data breaches and cyberattacks, recent events have shown that technology is changing how
we think about privacy, national security, and maybe even democracy itself. In this project, we examine
challenges in five key areas that will shape the future of the digital age: justice system, impact on democracy,
global security and international conflict, the impact of automations and AI on the jobs marketplace, identity,
and privacy. Explore provocative and through-provoking topics on how technology impacts our lives
AI systems function by being trained on a set of data relevant to the topic they are tackling. However,
companies often struggle to “feed” their AI algorithms with the right quality or volume of data necessary, either
because they don’t have access to it or because that quantity doesn’t yet exist. This imbalance can lead to
discrepant or even discriminatory results when operating your AI system. This issue, otherwise known as the
bias problem, can be prevented if you make sure to use representative and high-quality data. In addition, it
would be best to start your AI journey with simpler algorithms that you can easily comprehend, control for bias,
2. Outdated Infrastructure
For Artificial Intelligence systems to give us the expected results, they need to process large amounts of
information in fractions of a second. The only way to achieve that is by operating on devices with suitable
infrastructure and processing capabilities. However, many businesses are still using outdated equipment that is
in no way capable of taking on the challenge of AI implementation. Therefore, it goes without saying that
businesses that want to revolutionize their Learning and Development methods with machine learning must be
prepared to invest in infrastructure, tools, and applications that are technologically advanced.
Incorporating AI in your training program is much more than downloading a few plugins on your LMS. As we
have already discussed, you need to take extra time to consider whether you have the storage, processors, and
infrastructure necessary for the system to function properly. At the same time, your employees must be trained
to use their new tools, troubleshoot simple problems, and recognize when the AI algorithm is
underperforming. Collaborating with a provider who has the necessary AI experience and expertise can help
you overcome all these issues and guarantee the smoothest transition to machine learning possible.
4. Lack Of AI Talent
While we’re on the subject of expertise, considering how new the concept of AI in learning and education is,
it’s safe to say that finding people with the necessary knowledge and skills is a considerable challenge. In fact,
lack of internal knowledge keeps many businesses from trying their hand at AI. Although searching for a
provider who can transition your company to machine learning is a viable solution, forward-thinking companies
are coming to the conclusion that it’s more beneficial in the long run to invest in your internal knowledge base.
In other words, they suggest training your employees on AI development and implementation, hiring AI talent,
and even licensing capabilities from other IT companies so that you can develop your learning prototypes
internally.
The technological advancements we have witnessed sometimes lead us to believe that technology can do no
wrong. But AI relies on the data it’s given, and if that isn’t correct, neither will the decisions it makes. A great
AI implementation challenge is that the process of learning is rather complex, especially when trying to
formulate it into a set of data we can import into a system. For this reason, AI explainability is crucial for a
successful transition into machine learning. Breaking down algorithms and training users on the decision-
making process of Artificial Intelligence provides transparency and helps prevent faulty operation.
6. Cost Requirements
Based on everything we’ve discussed so far, it’s easy to understand that developing, implementing, and
integrating Artificial Intelligence into your training strategy won’t be cheap. To get it right, you’re going to
have to collaborate with AI experts that have the necessary knowledge and skills, launch an ongoing AI training
program for your employees, and probably update your IT equipment to be able to handle the requirements of
your machine learning tools. Although it’s impossible to avoid some of these costs, you can definitely minimize
them by looking into budget-friendly training programs or free applications. There are various options available
that can help you figure out which AI capabilities your training program would benefit from before spending
future.
3. Processing Data may or may not have been It is always a processed data.
S.NO. Factors Data Metadata
processed.
In DBMS data refers to all the single Metadata refers to name of attributes,
5. Description items that are stored in a database either their types, user constraints, integrity
If you create a notepad file, then the the file, storage description, type of
8. Example
content of that document is data. file, size of file all becomes metadata
of your file.
Differential Privacy
Differential privacy is the technology that enables researchers and database analysts to avail a facility in
obtaining the useful information from the databases, containing people's personal information, without
divulging the personal identification about individuals. This can be achieved by introducing a minimum
distraction in the information, given by the database. The introduced distraction is immense enough that it is
capable of protecting privacy and at the same time limited enough so that the provide information to analysts is
still useful.
As a simple definition, differential privacy forms data anonymous via injecting noise into the dataset studiously.
It allows data experts to execute all possible (useful) statistical analysis without identifying any personal
information. These datasets contain thousands of individual’s information that helps in solving public issues and
Differential privacy can be applied to everything from recommendation systems & social networks to location-
Apple employs differential privacy to accumulate anonymous usage insights from devices like iPhones,
Amazon uses differential privacy to access user’s personalized shopping preferences while covering
Facebook uses it to gather behavioral data for target advertising campaigns without defying any
There are various variants of differentially private algorithms employed in machine learning, game
theory and economic mechanism design, statistical estimation, and many more.
Integrate these tools with the widely-used platforms developed by The Institute for Quantitative Social
Advance the theory of differential privacy in a variety of settings, including statistical analysis (e.g.
statistical estimation, regression, and answering many statistical queries), machine learning, and
Differential privacy has worthwhile characteristics that makes it a rich framework for evaluating the delicate
Under a differential privacy mechanism and algorithms, privacy loss can be measured that enables comparisons
amidst different techniques. Also, Privacy loss is controllable, establishing a trade-off among privacy loss and
Composition
Quantifying loss enables the control and analysis of cumulative privacy losses across multiple computations,
also understanding the behaviour of differentially private mechanisms under composition permits the design
and analysis of compact differentially private algorithms from easier differentially private building blocks.
Group Privacy
Differential Privacy allows the control and analysis of privacy loss acquired by groups (such as families).
For post-processing, differential privacy is invulnerable, i.e a data professional cannot execute a function of the
output of a differentially private algorithm without having additional knowledge about private databases and
1. Assuming all available information is identified information, differential privacy knocks out the
2. Differential privacy is resistant to privacy attack on the basis of auxiliary information such that it can
impede the linking attacks efficiently that are likely attainable on de-identified data.
3. Differential privacy is compositional, i.e, one can compute the privacy loss of conducting two
differentially private analyses over the same data through summing up individual privacy losses for two
analyses.
As the pace of change resulting from new business models, shifts in consumer behavior, and economic
uncertainties has accelerated, the role of finance has changed. While 2020 made us wonder what our “new
normal” might look like, 2021 has cemented the fact that we are in (and will likely remain) a state of never-
normal. In this new environment, finance leaders have become more critical than ever in steering the
organization. No longer just a bookkeeping function, finance teams have rapidly evolved to strategic advisors
that actively collaborate with the operating functions to drive the business forward.
The new world of finance is all about data driven decisions. But it’s not just about financial data. Finance needs
Now let’s outline how we’re addressing these focus areas with IPM—lowering the data science skills and effort
required for finance to leverage advanced technologies and be a truly data-driven organization.
For finance to become data-driven, they need to connect and align key decisions across finance and operations.
This is where connected enterprise planning really starts to add value. It aligns goals and plans across finance
and operations; importantly, it does so by making sure everyone is making decisions using all the relevant
financial and operational data. This integrated planning process helps finance leaders to become strategic
Oracle Cloud EPM delivers a single, unified platform for connected enterprise planning, with built-in best
practices and prebuilt capabilities for all financial and operational planning. It gives you the ability to use AI,
machine learning, and predictive analytics in the context of every financial and operational decision.
Every organization is influenced by economic conditions and competitive actions, so external data representing
these factors must be considered when making strategic decisions. Imagine if you could spot trends in customer
sentiment and buying behavior across your product portfolio in different geographies and use that to forecast
Further, many organizations have invested in data science platforms like AWS, Microsoft Azure ML, Google
TensorFlow, or Oracle Data Science—but they’re often challenged to incorporate these investments in the
both-worlds flexibility: you can define models locally in Cloud EPM, or import existing models from data
Intelligent automation is the key to freeing up finance to focus on higher-value activities. It’s about reimagining
and modernizing every EPM process using automation, as well as AI and machine learning technologies.
Finance spends an inordinate amount of time preparing and analyzing data to uncover issues, trends, or
anomalies—long before taking any action based on these insights. The more data finance must consider, the
more time and effort this process will take. Clearly, business value comes from acting on the insights, not from
Oracle delivers a key capability—we call it IPM Insights—to automate data analysis and reduce the time spent
from days to minutes. Intelligent algorithms analyze vast amounts of data in the background to uncover
anomalies, trends, and exceptions—allowing finance to focus on collaborative actions that blend data insights
In our view, leveraging advanced technologies to help finance become data-driven in all decision-making isn’t
an option—it’s an imperative. In the articles to follow, we’ll discuss the key requirements to become data-
driven and provide more detail on how Oracle can help make your vision a realty.
At General Assembly we’ve partnered with over 500 global organisations in building a data-driven
workforce. And through this experience we've found three key levers need to be in place to embrace data
1. Data-Driven Leadership Mindsets: Leaders need to push a data-driven agenda from the top, building
and demanding a culture of data-led decision making. Leadership teams need the ability to use data
effectively, get a working knowledge of the key concepts in data analytics and data science and establish
2. Data Science and Analytics skills: Growing your own data scientists and analysts has a myriad of
benefits with the uplift to learning tools and techniques to a practitioner level often being much smaller
than gaining the business context and institutional knowledge to apply the skills. Upskilling, and even
reskilling, existing, or even prospective, employees is also an efficient and effective way to mitigate the
3. Data Literacy for the Masses: With all the best will and skill in the world organisations still need to
align their employee bases around the topic. Widespread data literacy and shared vocabulary across
organisations are key, as ultimately almost all employees are either creating or using data in some way.
The use of data analytics in risk management has become increasingly important for financial institutions
By analyzing historical data and identifying patterns, organizations can better predict and manage possible
hazards. This includes assessing the risk of default for loan applicants, detecting and preventing fraudulent
Due to the significant amount of data available, machine learning algorithms play a crucial role in identifying
Data analytics is also revolutionizing the way investment decisions are made. Investors and portfolio managers
can gain valuable insights to inform their investment strategies by analyzing market data and trends.
With the use of advanced analytics such as artificial intelligence, portfolio managers can process different
streams of data, identify patterns, and predict market movements. This allows them to identify opportunities,
This approach helps financial institutions to better manage their investment portfolios and generate higher
The use of data analytics is not only limited to internal operations of financial institutions but also to improve
By utilizing customer data, financial institutions can better understand their customers’ needs and preferences.
This includes identifying potential cross-selling opportunities, addressing areas of dissatisfaction, and creating
personalized financial products and services tailored to the specific needs of each customer segment.
According to KPMG, “With some institutions likely to be hit by increased loan losses and falling valuations,
inorganic growth opportunities could also present themselves to strong banks who preserve sufficient capital.”
One of the major benefits of data-driven finance organizations is the ability to achieve lean cost structures with
Automate manual processes like accounts payable processes by using AI to scan invoices and recognize
key information
Enhanced abilities for forecasting and identifying potential issues at an early stage using digital
assistants
Increased utilization of automation and cutting-edge technology to enhance productivity and adaptability
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