MITSUBISHI

ENGINE

INDUSTRIAL ENGINE
3 YEAR LIMITED WARRANTY
Effective January 1 2010
L, SL, SQ & SS SERIES
 INDUSTRIAL ENGINE LIMITED WARRANTY
L, SL, SQ & SS SERIES

Mitsubishi Engine North America, Inc. (MENA) warrants to the User Purchaser / Owner that each new Mitsubishi
Industrial Engine marketed by MENA as a separate power source and used in Industrial applications in North
America, under normal use and maintenance, shall operate without defects in material or workmanship. Except as
otherwise provided herein, the warranty period begins at the time of the earlier to occur of (1) first retail sale of the
engine or the product into which the engine is incorporated or (2) the accumulation of 100 engine demonstration
hours. As used herein ”First Retail Sale” includes rental or lease. This warranty, subject to an inspection of the
engine is transferable to a second owner. Buyer may assign its rights under this limited warranty if approved by
MENA after MENA’s inspection and registration of the second owner. The duration for this warranty is the
warranty period shown in the schedule below;

WARRANTY PERIOD WARRANTY ADJUSTMENT

Months* Engine hours* Parts Repair
labor**
Engine 0 – 24 0 – 2000 100 % 100 %
Electrical parts 0 – 12 0 – 1000 100% 100%
Instrument gauges 0 – 12 0 – 1000 100 % 100 %
Optional accessories 0 – 12 0 – 1000 100 % 100 %
Major components warranty*** 24 – 36 0 – 3000 100 % None

*Warranty period limited by whichever interval occurs first.

**Engine removal and replacement labor limited to 5 hours.
***Warranty for major castings only, which consist of the Crankcase, Crankshaft,
Connecting Rods and Connecting Rod Bolts.

APPLICATION DEFINITION AND WARRANTY STARTING DATE

L, SL, SQ and SS Series Industrial Engine applications include standby generators, prime power
electrical generation, construction equipment, stationary power units, agricultural equipment and all land
based rental equipment. Marine applications are excluded from this warranty.
The Industrial Engine warranty begins on the date of delivery to the first Owner and extends for the
period in the schedule. All claims for failure to conform to specifications or defect in material or
workmanship under this warranty must be made in writing promptly after discovery and must be received
by MENA not later than 30 days after the repair of the failure has been concluded. In any event warranty
claims must be received by MENA no later than 37 months after the first retail sale. Defective items must
be held for inspection by MENA or its authorized distributor and, if requested be returned to MENA
freight prepaid.

INDUSTRIAL ENGINE AND MAJOR COMPONENTS

Industrial Engines consist of internal and external components supplied by MENA and include fan drive,
water pump, thermostat, vibration damper, injection pump and nozzle assemblies, turbocharger, oil
pump, flywheel and flywheel housing. This Industrial Engine Warranty applies only to components
supplied by MENA. Major Components consist of the crankshaft, crankcase and the connecting rods and
exclude connecting rod bearings and bushings, crankshaft main bearings and camshaft bushings.

WARRANTY ADJUSTMENTS
Engine warranty adjustments are provided through MENA Authorized Engine Distributors’ factory trained
technicians. During the warranty period, provided that the engine is installed and operated according to
MENA ‘s and or its related companies’ manual(s) and instruction(s), MENA will provide at its exclusive
election for any part determined by MENA to be defective, either (1) a new or remanufactured
replacement or repaired part, or (2) reimbursement for the cost of the part repair or replacement.

Repair labor provided under the Industrial Engine Warranty includes labor expenses necessary to
complete a warranted repair, including reasonable labor (as defined by MENA) incurred for Engine
removal and re-installation when necessary to perform a warranted repair. Labor expenses will be
reimbursed according to Mitsubishi’s flat rate manual and at regular daytime labor rates.
Stationary equipment MENA will reimburses travel expenses for a MENA Engine Distributor
Technician, when travel is necessary to complete a warranted repair including mileage to readily
accessible North American locations during the warranty period when repair labor is provided; however,
round trip mileage is limited to 250 miles per warranted repair.
Portable equipment: Repairs shall be offered at a Mitsubishi authorized service facility as determined
by MENA. Therefore no compensation or reimbursement for transportation cost of any kind will be
allowed.
MENA’s responsibility during the Major Component Warranty is limited to repair or replacement
of the defective qualifying part. MENA shall not be responsible for labor costs incurred for
repairs covered under the Major Component Warranty nor shall MENA be responsible for parts
other than the qualifying parts.

OWNER RESPONSIBILITIES
The Owner must advise a MENA Engine Distributor of a failure and potential warranty claim within the
warranty period and have the repairs completed by an Authorized MENA Engine Distributor. The Owner
is responsible for normal wear, adjustments and scheduled maintenance including injection nozzle
cleaning and engine valve adjustments. The Owner is responsible for maintaining the Industrial Engine
according to recommendations contained in the Mitsubishi Industrial Engine Operations and
Maintenance Manual and all other manuals and instructions supplied by MENA and or its related
companies. Maintenance parts and fluids including lubricating oil, antifreeze and belts are the Owner’s
responsibility unless the materials were damaged by the failure and cannot be reused. The Owner is
responsible for all labor costs and other costs not specifically described herein as MENA’s responsibility,
including overtime or holiday repair labor, lodging and transportation to remote sites and premium
transportation expenses. During the Major Component Warranty, the owner is responsible for all parts
and labor costs, except for the parts covered by the Major Component Warranty.

WARRANTY LIMITATIONS
The following operational practices damage the engine and any failures resulting from these operational
practices are not covered by this warranty: operating the engine at fuel rates higher than established by
MENA; overspeeding; operation without adequate or specified lubricating oil, coolant or fuel; operating
the engine beyond published MENA coolant or lubricant temperatures; inadequate maintenance of
cooling systems, and failure to keep the engine air intake free of foreign material, improper storage,
warm-up, shutdown or run-in practices; and/or other practices which damage the engine.

Neither MENA nor its related companies are responsible for failures resulting from the alteration or
modification to engines by anyone who has not been so authorized by MENA in writing. MENA is not
responsible for failures resulting from improper repairs.

Neither MENA nor its related companies shall be liable for claims attributable to the following:
replacement of a complete assembly instead of repairing the assembly unless replacement was
approved by MENA; repairs necessary due to use of parts not supplied by MENA; repairs caused by
abuse, misuse, accidents, acts of God or unauthorized modification; repairs made by unauthorized repair
shops; corrections of alleged defects where documentation is inadequate to support the claim or the
failed parts needed for analysis have been improperly preserved rendering failure analysis impossible;
and unnecessary repairs caused by improper diagnosis. Normal wear that occurs to parts during use of
the engine is not covered by warranty including but not limited to these parts: pistons, liners, piston rings,
valves, valve seats, valve guides, gears, bearings, crankshaft, camshaft, nozzle and plunger. The
following items are not covered by warranty because they are deemed to have resulted from normal
engine use or to have been caused by environmental exposure or pollution: rusting or deterioration of
plated parts, discoloration, fading or rusting of painted parts, damage or deterioration due to extended
storage of the engine after shipment by MENA.

THE WARRANTIES LISTED HEREIN ARE THE ONLY WARRANTIES APPLYING TO MENA’S
ENGINES AND WITH RESPECT TO INDUSTRIAL ENGINES, THIS WARRANTY IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL MENA, OR ANY PARENT OR AFFILIATED COMPANY OF MENA BE LIABLE

FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER
ARISING FROM CONTRACT, TORT OR STRICT LIABILITY, AT LAW OR IN EQUITY, INCLUDING,
BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE, ECONOMIC LOSS, “DOWN TIME”, LOST
PRODUCTION, OR FAILURE TO MEET CONTRACTUAL OBLIGATIONS. THE TOTAL LIABILITY OF
MENA AND OF ANY PARENT OR AFFILIATED COMPANY OF MENA, SHALL IN NO EVENT
EXCEED THE AMOUNT ACTUALLY PAID BY THE OWNER FOR THE PRODUCTS OR SERVICES
WHICH GAVE RISE TO THE ALLEGED CLAIM, LOSS OR DAMAGE.

This Limited Warranty and the rights and obligations of MENA and the Owner concerning products or
services supplied by MENA shall be governed and construed in accordance with the internal laws of the
state of Illinois, without regard to its choice of law rules. Any and all claims, suits or demands asserted by
the Owner concerning this Limited Warranty and/or products or services supplied by MENA shall be
submitted to arbitration in Chicago, Illinois before the American Arbitration Association (“AAA”) before a
panel of three (3) arbitrators. The arbitrators will not have authority to award damages beyond the
remedies provided for in this Limited Warranty. The arbitrators will not have authority to award punitive or
exemplary damages or attorneys’ fees to any party. Any action or claim arising out or relating to this
Limited Warranty or the supply of products or services by MENA must be brought within one (1) year of
the alleged failure or shall be deemed waived.

The terms of this Limited Warranty and any obligation of MENA relating to this Limited Warranty may not
be modified except as in writing signed by an authorized officer of MENA. This Limited Warranty shall
supercede any prior or contemporaneous oral or written warranties, representations or statements made
concerning products or services supplied by MENA. MENA makes no other warranty except as set forth
herein.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS THAT VARY FROM STATE TO STATE.

MITSUBISHI ENGINE NORTH AMERICA, INC.

1250 GREENBRIAR DRIVE
ADDISON, IL 60101-1065
TELEPHONE: (630) 268-0750
TELEX: (630) 268-9293

Printed in U.S.A 2010

PUBL. NO. 03/0401 Modified 1/1/2010