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Nice Cloud WFM Network Architecture - Ocbc-V3

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30 views1 page

Nice Cloud WFM Network Architecture - Ocbc-V3

Uploaded by

Copyright

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OCBC Singapore

NICE
Production Environment
Ports 10093, 10103, 10193, 10203, 10293, 10303,
Avaya Avaya
10393, 10403, 10493, 10503, 10593, 10603 Hist Feed Pull Hist Feed Push Active - Active
SFTP Port 22 SFTP Port 22

RTA Port 6996

ETL Historical Data Historical Data
Extraction SFTP Port 22 SFTP Port 22

Platform Application Database NICE SFTP

Real Time Data Real Time Data
Server Server Server Server Port 6996 Port 6996

Web Port 80
F5 LTM/ASM Web Port 443
Port 80
Server Application Firewall

Port 443
RCP WSP RCP WSP Web
WFM
WFM RCP
Users Users Users Users
Users
Users

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