Welcome to ADP!

Associate
Handbook
ADP Associate Handbook

Contents

01 02 03
p 03 p 10 p 16

Making your About ADP: So, what is it like to work

mark at ADP Always Designing at ADP?
for People

04 05 06
p 25 p 29 p 33

What is the job Will I fit in? How are ADP associates
really about? Diversity & Inclusion making a global impact?
is a vital part of who we are

07 08 09
p 37 p 44 p 47

What are my chances Technology: Advocate for ADP

at career growth and The Future of ADP
development?
01
01
Making your
mark at ADP
ADP Associate Handbook Making your mark at ADP 4

Welcome to ADP!

Inside is a view into our associate experience and

how to become part of the fabric that makes up our
culture.

There’s a kind of magic here in who we are and what

we do. Whether you’re looking for a creative and
dynamic place to work, a friendly work environment,
or to contribute in a meaningful way to millions of
lives, ADP is the place for you.

In this handbook, not only will you learn a little

about us, but you’ll also learn how you can make an
immediate and personal impact.

I invite you to #MakeYourMark @ADP!

Liz Gelb-O’Connor
Head of Global Employer Brand & Marketing
 Making your mark at ADP

Let’s Design What’s Next.

It takes compassion and creativity to shape the way
the world works.

It takes people with the ambition to try, the courage to

fail, and the passion to try again.

It takes people like you.

Being part of ADP means you’re connected to a vibrant

culture where teamwork is how we succeed, and bonds are
built across the table and around the globe.

It’s a place where you’re encouraged to be yourself,

because we know that people give their best when they
can bring their best to work—their aspirations,
experiences, enthusiasm and originality.

We know because our people have been designing the

future of work for over 70 years. Together we innovate.
We create. We serve. We touch the lives of people around
the world, who look to us for stability, security, and the
opportunity to get more out of their working lives.

At ADP, we’re always designing a brighter future.

What comes next is up to you.

Our story is
brought to
life through
themes
 Making your mark at ADP 7

1. Drive Change
Agility, creativity, and transformation are at the
core of who we are.

Our business has been built on designing better

ways to work. That’s why we encourage our
people to embrace change and
bring new ideas to life.

Shape the way the world works

The work you do at ADP can create more intuitive
and innovative ways of working for people around
the world.

Think like an entrepreneur

You’re encouraged to take intelligent risks to invent
technologies and inspire ideas because we value agile
thinkers with can-do attitudes.

Challenge today and build tomorrow

You’re empowered to challenge the status quo and push
for better ideas and outcomes, both in our business and
in your own goals and abilities.
ADP Associate Handbook Making your mark at ADP 8

Your individuality is our strength

Your unique experiences and insights are
valuable—they help us all become smarter,
stronger, and ready to take on anything.

Make friends with the world

Take your friendships global by building bonds
and sharing interests with colleagues around the
world.

Enjoy coming to work every day

You’re part of an inclusive team that works
together, grows together, and laughs together.

2. Be Yourself
Belong in a place where you’re
valued for who you are.

Work is a place where people

should feel comfortable being
themselves. We foster a friendly and
inclusive culture where people care,
friendships are made, and we give
back to our communities.
ADP Associate Handbook Making your mark at ADP 9

3. Do Meaningful Work
Enjoy the feeling of doing work that
makes a difference.

We empower our people to focus on

what matters and provide them with a
platform to help others reach their full
potential, whether it’s across town or
around the world.

Help us turn human potential into reality.

Every day, you work to help companies and their people around the
world reach their full potential, and every day we work to help you
reach yours.

Serve as a foundation for growth and stability.

Your work helps to bring financial stability and meaningful growth to
the companies and communities we serve.

Have a good time doing important work.

Simply put, our people are making a real difference in the lives of
people around the world while working in a friendly and supportive
environment.
02
About ADP:
Always Designing For People
 ADP Associate Handbook About ADP: Always Designing for People 11

S
erving over 1,000,000 clients in 140 countries, ADP
has the experience and scale to customize solutions
for businesses of all sizes – from small business to
global enterprise – across all industries.

ADP was the first in HCM to deliver automation, move

to the cloud, provide a mobile app, and create an online
marketplace, clearly leading the industry in innovation.

Our legacy of innovation and service has yielded a

profound understanding of the employee experience and
a dedication to responding to changing workforce needs
with insights and solutions.

With integrated technology platforms, data analytics,

and strategic guidance in all aspects of human capital
management, ADP continues to meet our clients’ needs
and shape the future of work.

We design a
better way to
work, creating
platforms that
transform how
great work
gets done.
ADP Associate Handbook About ADP: Always Designing for People 12

A little something about us:

1949 60,000 #242

established associates worldwide Fortune 500

40 Million 1,000,000 1,500

workers get paid through ADP clients worldwide charitable global iniatives

HQ Global Leader
Roseland, NJ, USA in hire-to-retire HR solutions

ADP is solving
the toughest
challenges of
tomorrow’s
workforce to
help shape the
future of work
for millions.
 ADP Associate Handbook About ADP: Always Designing for People 13

Meet our global leadership team

We pride ourselves on the transparency and accessibility
of our senior leaders, whether it’s visiting our locations or
participating in charitable events, they’re here for us.

Maria Black Jimmy Adams John Ayala Gus Blanchard Paul Boland Michael Bonarti
President and CEO Interim Chief Chief Operating Chief Marketing Interim Chief Human Chief Administrative
Technology Officer Officer Officer Resources Officer Officer

Laura Brown Chris D’Ambrosio Joe DeSilva Sreeni Kutam Dave Kwon Max Li
President, Major Chief Strategy President, President, Global Corporate Vice Global Chief
Account Services Officer Global Sales Product & Innovation President; Chief Legal Information Officer
and ADP Canada Officer

Virginia Magliulo Don McGuire Brian Michaud Alex Quevedo Kareem Rogers Jim Sperduto
President, Employer Chief Financial President, Smart President, Human President, National President, Small
Services International Officer Compliance Solutions Resources Account Services Business Services,
Outsourcing Retirement Services
and Insurance
Services
ADP is always designing
for people. We reimagine
the world of work
by designing products,
services, and experiences
that people love using
every day.
03
03
So, what is it like
to work at ADP?
ADP Associate Handbook So, what is it like to work at ADP? 16

We‘re creating a better

way to work using
data-driven design.

At
ADP, everything we do is about people.
Although we have a strong history of
providing solutions to human resource
challenges, we strive to do more than that. We
challenge ourselves to anticipate, think forward, and
take action in a way that empowers us to shape the
evolving world of work.

As change accelerates and gains complexity, we’re

reimagining what it means to work, and doing so in
profound ways.

Our story is about how, where, and why people work,

and what they need to be their best. Not only are we
passionate about this, we’re experts at it.
ADP Associate Handbook So, what is it like to work at ADP? 18

One-of-a-kind culture
The strength of our team comes from what each
one of us has to offer. You’ll be welcomed and
celebrated for the person you are. Our down-
to-earth culture values diverse perspectives,
providing a place where careers can flourish in an
agile, creative and collaborative workplace. We’re
creating a better way to work, so that you can have
a better chance of changing the world.

What we believe in
Insightful Expertise Each Person Counts
Turning knowledge into insight. Embracing the diversity of our
associates, clients and business
partners.
Integrity is Everything
Honoring our commitments.
Results-Driven
Every time.
A strong work ethic and thoughtful
risk taking.
Service Excellence
Devoted to our
client relationships. Social Responsibility
Giving back to the communities
Inspiring Innovation where we work and live.
Pioneering new and better
ways to do things.
ADP Associate Handbook So, what is it like to work at ADP? 19

Why ADP?
Work is not just work anymore. It’s where friendships are
made, challenges are met and achievements are recognized.
ADP is the place that does all of that plus gives you the
tools to develop your skills and talents to be successful.
(Complete with bragging rights if you choose to use them.)

What to tell your friends & family...

When you enjoy what you do, people notice. Thanks to the
talent, commitment, and authenticity of our ADP associates
around the world, we’ve earned accolades from some of the
industry’s most respected thinkers.

Best World’s Best Top 50 Top-Rated

Company Most Admired Companies Workplaces:
Company
for Diversity Best for
Happiness Companies Global Culture Veterans

Comparably Fortune Comparably DiversityInc Indeed

Top 25 Best Places 50 Best

Companies for 100 Best
to Work for Companies
Women Companies
Technologists LGBT Equality to Sell For
Human Rights Campaign
Anita Borg Institute Corporate Equality Index Working Mother Selling Power

Though it’s great to make headlines, we

measure our achievements by a much more
important metric — your success.
ADP Associate Handbook So, what is it like to work at ADP? 20

A few more things to get excited about.

Be your healthiest Balance work and personal time

Best-in-class benefits that start on Day 1, Resources and flexibility to more easily integrate your
because healthy associates are happy ones. work and your life.

Fulfilling work and fun people Use knowledge to unlock your future
Create. Innovate. Problem-solve. Do things that Ongoing training and development opportunities for
matter with people you like working with. even the most insatiable learner.

Go Global We pay you to pay it forward
With operations around the world, exciting new Company paid time off for volunteering for causes you
career opportunities are around every corner. care about.

Perks, perks and more perks

Medical Life Career Commuter Dental

Insurance Development Savings

Mentoring ADP Federal Vision Matched Tuition

Credit Union 401k Reimbursement

Employee stock Home & auto Legal Annual flu Charitable

purchase plan insurance services plan immunization contribution
programs program match

Holidays, PAID Corporate Wellness

personal days, volunteer discounts offerings
vacation time off
ADP Associate Handbook So, what is it like to work at ADP? 21

What can you do to learn more about

careers at ADP?
‒ Read authentic, anonymous associate reviews
on Glassdoor, Comparably, Indeed, or another
relevant global or country-specific review site.
‒ Visit us on social media. Learn more about our associate
stories – why they chose ADP. Why they stay with us
and what they love about working at ADP.

Remember to Follow Us!

Follow us on these channels to see the
latest associate content and find out
more about what’s going on around ADP.

Facebook: facebook.com/ADPcareers
Linkedin: linkedin.com/company/adp/life
Twitter: twitter.com/ADPCareers
Youtube: youtube.com/user/ADPcareers
Instagram: instagram.com/adpcareers
ADP Associate Handbook 22
ADP Associate Handbook So, what is it like to work at ADP? 23

When you decide to join us....

here‘s some advice & encouragement on your first day
from ADP associates around the globe!
ADP is the place where you come to challenge yourself, share generously,
take risks, and create change. Where you can grow your career, and feel
really good about it! As you gear up to begin this new chapter, our team of
Life @ADP Ambassadors has some advice and words of encouragement for
you on your first day of work.

Chris Mazzola Debb Fioravanti

Manager, Technical Support Services, OneADP Orlando Senior Talent Acquisition Business Partner, Canada
Be patient with your learning. It can seem overwhelming, Soak it all in, take notes, and don’t hesitate to ask
but don’t get discouraged. ADP’s most knowledgeable questions. You got this!
associates began exactly where you are now. Persistence
and patience are the keys to success.

Laura Martinez Ricardo Sotomayor

Payroll Solutions Specialist, El Paso, Texas Client Support Specialist, OneADP Orlando
Smile, take good notes and ask lots of questions. Take a deep breath, relax, take it slow. Get to know your
Get a mentor as soon as possible. Mentors are great! colleagues and ask questions about ADP, the culture,
and your role.

Eliza Spencer
Project Manager, Florence, South Carolina Bianca Coleman
“There is a lot of information coming at you at once. Don’t Workforce Analyst, El Paso, TX
feel pressure to know it all right out of the gate. There is Learning your role will take time so allow yourself some
nothing wrong with telling a client or colleague, ‘I’m not sure, grace. Explore the Associate Portal and ask others about their
but I can get back to you with an answer!’ Your expertise will favorite perk or benefit. It’s a conversation starter to get to
come with time and attentiveness.” know your team and learn about what the company offers.”

Maria Benedetti Norva Samuel

Program Manager, Home Office Payroll Specialist, Ontario, Canada
Get to know the people that you work with as they will “Lean in. Enjoy the journey. Keep learning and growing.
become an extension of your family, your ADP family. Also Get to know your ADP family. Embrace and engage in
join the Business Resource Groups (BRGs). They get you the culture! Join a Business Resource Group to connect
connected with a wealth of different people from all over ADP. with like-minded, global associates from different
business units.”

Ian Bichara
Tarek Yakoubi Sr. Talent Acquisition Business Partner, OneADP Norfolk
Talent Acquisition Business Partner, Tunisia Be a “sponge” and network, network, network!
Wear your best smile!

Sabrina Basham
Marcelo Zardo Data Integration Specialist, OneADP Augusta
Sr. Manager Product Development, Porto Alegre, Brazil Explore the Associate Portal and attend as many meetings
“Yes, it’s a lot of new stuff, we know, but take your time, as you can in your first few days. Most importantly, don’t
learn as much as you can, and have fun! This is a great place to feel overwhelmed. We are all learning, at some level, on a
work, and your teammates are here to help you!” daily basis.
ADP Associate Handbook 24

04
04
What is the job
really about?
ADP Associate Handbook What is the job really about? 25

Great companies are built by

great people. And for them.
People like you. Because it’s people like you
who help us to create new, ground-breaking
solutions that allow millions of professionals to
work better. Smarter. It’s people like you who
are helping business owners sleep better at
night knowing their employees’ pay, benefits and
retirement (to name a few) are taken care of. And
it’s people like you who have helped us lead an
industry over the last few decades and will set
the course of our future success.
At ADP, we believe in asking questions,
challenging the status quo, taking intelligent
risks and executing cool ideas. After all, we’ve
been around for over 70 years, and we know our
continued success relies on us embracing change, While each role
transformation, creativity and a little fun too. at ADP is unique,
But you’re not doing it alone. You’ll have the
support from your managers and peers to bring
we can share one
your very best every day. thing in common.

Flip the page

to hear from
our associates
regarding what
they do and why
they love it!
ADP Associate Handbook What is the job really about? 26

What do you love about your job?

The thing that I love most about my career at ADP to this point is that
I’ve had so many careers within my career! The opportunities for growth
are literally endless. ADP helped to pay for my MBA program, which
helped me to earn a new strategic role supporting our enterprise sales
teams. As I learn and develop, there’s always a new project, team, or role
waiting for me at ADP. There is no other organization that can provide
the resources, people, and opportunities that ADP can – and I feel so
lucky to have earned a place here!

Kasara Weinrich, Principal Consultant, Future of Work Strategy, USA

The passion and purpose-driven culture, along with our insatiable

need to always be evolving and innovating is something super
unique to ADP.

Leonard Kim, Director, SVP, Product Development, USA

I love how I am able to inspire and empower other people to perform well.

Rachel Li, Senior Executive Administrator, Philippines

This is my second experience working at ADP and I am

very excited to be leading the expansion of our Next Gen
(Lifion and Pi) programme in EMEA. It is fantastic to be working
with such capable and genuinely friendly colleagues in Europe
and worldwide. I love the challenge and opportunity to create
something truly global in the HCM and Payroll markets. My team
and I can’t wait!

Alan Dean, Senior Director, Product Development, United Kingdom

ADP Associate Handbook What is the job really about? 27

What do you love about your job?

In the simplest terms my job as a Human Resources Business Partner is

to make the people I support more successful. Coming in to work every
day and accomplishing that is one of the best feelings ever. I feel a
sense of accomplishment day in and day out!

Robert Baczyk, Director, HRBP Global Product & Technology, USA

I love being part of a team. Supporting my team in their current

roles and guiding them in their career paths is the highlight of my
role. Fostering someone new to the role and finding that they have
become self-sufficient and successful is very rewarding.

Sabine Caldera, NAS Client Services Manager, USA

I love that my job is challenging and rewarding every day. I also work
with an absolutely awesome team.

Linda Walker, Deal Architect, Augusta, GA

Each day is a new day to connect with a new associate or strengthen

a relationship with an existing one! Every day I learn something new.

Laurel Hudson, Relationship Manager, Decatur, Alabama

ADP Associate Handbook What is the job really about? 28

Learn More About Roles

visit jobs.adp.com/teams-roles and
tech.adp.com.
The ADP Careers web site, jobs.adp.com, is the
nucleus of our talent acquisition digital presence,
with approximately 2 million unique visitors
per year. For many candidates, it’s the first
introduction to ADP and our culture. In 2020,
we also introduced a new career site specifically
for our tech roles and our new tech blog on
tech.adp.com. We built our sites it on the
foundation of our Employee Value Proposition
(EVP) and brand purpose. It’s also why we don’t
just tell candidates what it is like to work here;
we show them with photos and videos of real
ADP associates using their own words.
Our global careers site is available in 12 languages,
with country-specific sites for the top 17 countries
where we do most of our global hiring.

Hear from our associates

visit ADP Careers on YouTube
Take an inside look at our down-to-earth culture
that creates a place where careers can flourish -
and hear right from our associates into their role
experiences and what life at ADP is really about.
ADP Associate Handbook 29

05
05
Will I fit in?
Diversity & Inclusion is a
vital part of who we are
ADP Associate Handbook Will I fit in? Diversity & Inclusion - It’s a vital part of who we are 30

Diverse Perspectives Welcome

At ADP, we believe the best ideas thrive in
an inclusive environment that values diverse
perspectives. That’s why we made it the
cornerstone of our one-of-a-kind culture.

Some of the things we do as part of

our commitment to workforce diversity
and inclusion:
Set leadership representation and associate
engagement goals for females and
Underrepresented Groups

Sponsor initiatives serving as key enablers for

fostering an inclusive workplace: Cycle for the Cause

‒ Diversity dashboards and analytics We put our helmets on and

‒ Company-sponsored business resource groups headed out on the Cycle for
‒ Multicultural and women’s leadership development the Cause 275-mile Ride – from
programs Boston to New York City – to
raise money and awareness in
‒ Skill-based and traditional volunteer programs with the fight to end HIV/AIDS. With
diversity-focused organizations ADP as an Endurance Sponsor
‒ Diverse slates and interview panels for the Ride, we raised more
‒ Unconscious bias training than $1.1 million over the last
two years. Cycle for the Cause,
‒ Recognition programs that reinforce our inclusion values The Northeast AIDS Ride, is
an annual event that Team ADP
Integrate diversity operating practices across proudly supports in body, mind
the associate journey from talent acquisition and spirit.
through succession planning
ADP Associate Handbook Will I fit in? Diversity & Inclusion - It’s a vital part of who we are 31

Learn how our Business Resource Groups

empower our associates
At ADP, we have ten Business Resource Groups (BRGs)
– Adelante, Elevate, Inspire, iWin, Cultivate, Pride,
Generations, Thrive, Green, and Military Strong & Allies.

BRGs are the place where associates influence the

business, develop their careers, and volunteer for great
causes. They are led by associates and demonstrate our
inclusive culture.

BRGs at ADP are experiencing explosive growth.

We’re now at 15K+ members since their launch nine
years ago. And, overall engagement measures of BRG
members is higher than non-members, indicating the
important role that these organizations play in ADP
associates’ lives.

Read Kris’ and Monisha’s stories to see how BRGs are

impacting these associates.
ADP Associate Handbook 32

Meet Monisha
Being involved in Cultivate, ADP’s African American Business
Resource Group, has made a world of difference in my ADP experience.
I joined this BRG within my first week of starting at ADP and felt an
immediate connection to this community. I was able to network with
all levels of management and build my personal brand across
the company.
I love that I am making a difference in the lives of my colleagues and
those in my local community. As a member of Cultivate, I have been
able to share my passion & enthusiasm for donating to the American
Red Cross by hosting onsite blood donation drives. This is a great way
to bring together a diverse set of ADP associates for a common cause
to support the needs of our community.
My absolute favorite thing about working at ADP is the people! I love
and enjoy the people that I interact with during my daily job functions,
as well as those I work with in Cultivate. I love that I can be myself
and feel comfortable and confident in my own skin. There is a sense of
community here at ADP, and I’m so thankful to be a part of it!
- Monisha Hogan, Executive Relationship Manager

Meet Kris
Leading our Veterans BRG makes my work at ADP even
better. I’m excelling at my core position and I have something
else very special inside ADP – a group that I can go to with a
meaningful shared purpose. Through community events,
we are able to help other Veterans who are not yet
transitioned or maybe having a hard time. Giving back in
this way is important for me.

I love ADP. The company has treated me so well, not only

personally but professionally, all the way around. We’re
encouraged to grow, to fly. We can be ourselves. And, if
we need help, there is always someone here to help you.
We’re a family.

- Kristofer Campbell, Associate Sales Executive

06
06
How are ADP
associates making
a global impact?
ADP Associate Handbook How are ADP associates making a global impact? 34

W e built our purpose on a simple premise: That

a company’s most valuable assets are its people.
Designing a better way to work is both our
purpose and passion. It’s what drives us. And that can’t
happen without a strong commitment to valuing, growing,
and engaging our people.

We are also driven to make a difference in the communities

where we live and work. Whether it’s a paid volunteer day
to work in a local community center, or contributing to a
charity you’re passionate about, we make it easier to give
back. We support and encourage our associates to volunteer.

Making a Positive
Impact
1 million meals

We support and encourage

our associates’ passion
to volunteer in their
communities. Recently, our
associates came together
to support Rise Against
Hunger, and hit a milestone of
packaging one million meals!
That’s another proud example
of how ADP acts locally and
impacts globally.
ADP Associate Handbook How are ADP associates making a global impact? 35

Global Month of Caring

Associates from around the globe made a difference
across local charitable initiatives during our annual Global
Month of Caring in May of 2022. For example, associates
packed 140,000+ meals for Rise Against Hunger in our US
locations. Throughout the year, we also give to disaster
relief, humanitarian and other philanthropic efforts
around the world.

Discover more about our global impact

at sustainability.adp.com/
We infuse our
commitment to social
responsibility into
everything we do to
benefit the world in
which we live, and to
make a positive impact
for future generations
to come.
ADP Associate Handbook 37

07
07
What are my
chances at career
growth and
development?
ADP Associate Handbook What are my chances at career growth and development? 38

Your Talent Journey

ADP is the place where you come to challenge yourself,
share your strengths, take risks, and find community. On
your talent journey, you will learn all the skills necessary
to succeed in your role and beyond. We want you to grow
your future and feel really good about it, too!

Onboarding for Professional Role Specific Career

Excellence Skills Training Pathing

Guide yourself Learn more about Spruce up your Own your career
through an exciting what it takes for your skills and domain and take advantage
time at ADP with role and to succeed expertise to ensure of your future
interactive activities in a professional you're always opportunities with
and help from your environment. on top. internal resources
team and mentor. available to ADP
associates.
ADP Associate Handbook 39

Meet Yasminay
A Career Growth & Development Story

Yasminay Molina has been promoted not once, not twice,

but a whopping six times throughout her time with ADP.

Having first joined the ADP in 2008, Molina says the

company “lives up to its values, has an amazing culture
and is continuously willing to invest in my growth and
development.”

Now, she’s the Director of Implementation for the

southern region, having climbed the proverbial ladder
thanks to her relentless curiosity, her participation in
the company’s emerging leader program, and her use of
performance and strategy conversations to expand her
expertise.

“At ADP, there are countless opportunities available,”

Molina said. “I also have leaders that support and believe
in me. In addition, and probably most important, is the
ability to reinvent myself. Every company is looking to
grow in a world that is fast-changing. We have to be
willing and able to change with it and bring new, fresh
ideas to the table.”

Read Yasminay’s story and see for yourself

how you can grow your career within ADP.
ADP Associate Handbook What are my chances at career growth and development? 40

Using your strengths to

“Make Your Mark” with StandOut.
At ADP, we are changing the way we work by evolving our
Talent and Performance Management approach
and becoming a strengths-based organization to bring out
the best in all our associates and to help team leaders more
effectively lead and engage their teams. We believe that
all associates have unique strengths and potential to grow.

StandOut is a unique approach to understand and

maximize our associates’ strengths to help you
“Make Your Mark”.

StandOut enables continuous dialogue between

associates and their leaders and promotes team
engagement. Between weekly check-ins to highlight
what you “loved” and “loathed,” quarterly team
engagement pulse checks, and targeted focus areas,
we’ve created a better way for leaders to manage teams
and to keep consistent visibility and frequent two-way
communication between them and the associates they
manage. There are no annual performance reviews, rather
an ongoing partnership between leader and associate.
ADP Associate Handbook What are my chances at career growth and development? 41

Leadership Foundation
At ADP, Leadership is the practice of engaging our associates
by providing purpose, direction and inspiration to meet the
needs of clients and expectations of our stakeholders. Take a
look at our leadership priorities:

Make the Client your North Star

• Know, understand, and anticipate the needs of our clients

• Design and implement solutions that make work better for our clients

• Ask associates to share their ideas on how to solve client

problems quickly

• Keep current on business changes and interpret the implications

for our associates and clients

Act like an Owner Outcomes

• Be accountable for the results of your team, with a focus on growth Leadership Effectiveness
Our leaders can meet their own
•A
 lign your team’s priorities to our Win as One strategy
objectives while contributing to
• Continuously improve our processes, products, and service delivery & leveraging the performance
of other teams as enterprise
• Make thoughtful decisions, with a sense of urgency, using good
leaders
judgement to ensure ADP’s viability now and for the future

Leadership Confidence
Our associates believe in our
Always Listen to Associates leaders & believe that they
•L
 ive our values and inspire your team to do the same demonstrate our core values

• Be self-aware; know and appreciate the strengths of your team

Bench Strength
• Hire the best talent; give your team attention; coach and develop them We have a strong bench
of candidates for key
• Create an inclusive workplace with purpose and trust
leadership positions
•B
 uild relationships that contribute to the broader ADP community
Leadership Brand
We are recognized internally
and externally as a top
Quartile organization for our
leaders
ADP Associate Handbook What are my chances at career growth and development? 42

Internship Programs Around the World

Our goal is to immerse students into ADP’s culture and
test for mutual fit with an end goal of conversion to
full-time employment upon graduation. We have programs
in the United States, Canada, Latin America, Asia Pacific
and EMEA, with some examples listed here:

US Texas India China

10-week, 40-hour ADP HCM Academy at the 1-year “Training Academy” 5-month training program
per week, project-based University of Texas El Paso. internship for fresh with full-time position upon
internships to rising seniors The HCM Academy offers graduates with full-time graduation
a certificate program in position at conclusion
Global Product Technology Human Capital Management
(GPT) Development to allow students to
Program for Tech grads, become more marketable.
both bachelors and master ADP donates both our
level students. The full-time software and our leaders’
program encompasses formal time in a real-world learning
classroom training, a case environment. We are
study project and networking educating these students
opportunities with executive for their first job out of
leadership. college with ADP or at
another company.
ADP Associate Handbook 43

08
08
Technology:
The future of ADP
ADP Associate Handbook Technology: The future of ADP

Help Shape the Future

of Work for Millions

Tap into Build on

Unmatched the Largest
Workforce OPEN API
DATA Ecosystem
For Work
Evolve the most
comprehensive
SOFTWARE
PLATFORM
for Work Develop, use,
Expand
the Way support advanced
People tools and
GET SECURE
CLOUD
PAID Infrastructure

ADP is solving the toughest challenges

of tomorrow’s workforce

Learn more at
tech.adp.com
ADP Associate Handbook Technology at ADP

Here’s the code we live by {pun intended}

To do great things, we believe in non-negotiable principles that
guide us day-to-day. These principles not only deliver great business
results, but help us grow our careers and thrive in an atmosphere
of continuous learning and complex problem solving inside an
authentic and supportive culture.

Courageous Team Collaboration

• Courage comes from how associates are willing to have difficult
conversations, speak up, be an owner, and challenge one another's
ideas to net out the best solution.
• Seek and respect diverse opinions and perspectives.
• Work together, thrive together.

Deliver at Epic Scale

• We deliver real user outcomes using strong judgment
and good instincts.
• We’re obsessed with the art of achieving simplicity.
• We focus on client happiness and productivity with honest and fair
products that are essential to how the world works and maximize
impact with a respect for privacy and security.

Curious Learners
• Ask why, dive deep. Discover.
• Listen, stay agile, and learn from mistakes.
• We surround ourselves with other smart people in an environment
where we grow and elevate one another to the next level.

Owners & Doers

• Mission-driven and committed to leading change.
• Eager to take on any challenge and solve complex problems.
• Take accountability. No tasks are beneath or too great for us.
• Hands-on and willing to master our craft.

Giving Back
• Always do the right thing for our clients and our community.
• Humbly give back to our the community where we live and work.
• Support our associates in times of need through ADP’s
philanthropic foundation.
09
09
Advocate for ADP
ADP Associate Handbook Advocate for ADP 47

Some opportunities
to share your story.

1. Make a referral
Great people tend to know more great people. Have anyone in mind? Find our
Associate Referral Program on the ADP portal and submit them. If they are hired,
you could receive a cash reward. (Check your country’s policy for details and learn
more about our Associate Referral Program on the next page.)

2. Write a Glassdoor review

When candidates are looking for a new job, peer-ranked sites like Glassdoor
are a major “go to” resource. Share your experience and the impact ADP has had
on your career.

3. Share your story with us

We know there are great stories out there. Why not share yours? We would
love to feature you in a recruitment ad, on our careers site, or on one of our
social posts. Or join our Life @ ADP Brand Advocacy Team, where you could
earn rewards just for sharing on social media while you get to know your
colleagues from around the world as you get access to breaking news at ADP.
Email LifeAtADP@adp.com to join. You’ll be glad you did.

4. Share on social media

Social channels are the perfect place for people to get a feel for our culture.
Content and video are great methods to engage and educate in a non-intrusive,
human way. Be mindful to use these channels properly. You don’t want to wear
a digital placard that reads “We’re hiring!” on every social interaction. That’s
just spam. Our top-performing content focuses on milestones, our ADP culture,
and our EVP messages. Our most compelling and engaging stories are about
you, our people. Please consult ADP’s Global Social Media Policy before posting.
ADP Associate Handbook Make a Referral 48

Our Referral Program

Good people know other good people want to work with them. Our data
proves that. The number of referred hires and the length of time that they
stay with us exceeds industry averages. We make it easy for our associates
to make referrals (and earn money for hires from their referrals.

14%
higher retention rate
for our referrals vs.
non referrrals

26%
improved training
and onboarding
time vs. externally
sourced hire

33%
of associates
hired are referrals
Thank
you
for taking the time to learn more about #ADPLife.

Always Designing for People starts with you! From

the beginning, we have prided ourselves on our open,
inclusive, friendly culture. But more than anything
we pride ourselves on the people who are responsible
for making it come to life, and who contribute to our
success. Every day.

Visit jobs.adp.com & tech.adp.com

Follow us @ADPCareers
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