1280, 1240 Technical Training Guide - 01 - AA
1280, 1240 Technical Training Guide - 01 - AA
Guide
Videojet Technician Training
Revision: AA 4/3/2020
1280, 1240 Technical Training Guide
Copyright 2020, Videojet Technologies Inc. (herein referred to as Videojet). All rights reserved.This document is the property of
Videojet Technologies Inc. and contains confidential and proprietary information owned by Videojet. Any unauthorized copying,
use, or disclosure of it without the prior written permission of Videojet is strictly prohibited.
Videojet Technologies Inc. Phone : 1-800-843-3610 Offices - USA: Atlanta, Chicago, Los Angeles,
1500 Mittel Boulevard Wood Dale, IL Fax: 1-800-582-1343 Philadelphia
60191-1073 USA Int’l Fax : 630-616-3629 Int’l: Canada, France, Germany, Ireland,
www.videojet.com Japan, Spain, Singapore, Netherlands, and
The United Kingdom
Distributors Worldwide
Contents
Notes & Warnings 7
Safety 9
General Safety Guidelines 9
Electrical Safety Guidelines 10
Fluid Safety Guidelines 12
Compressed Air Safety Guidelines 14
Medical Emergencies 14
Lesson 1: Introduction 15
Message Creation 15
Line Setup 23
Auto PEC 28
Lab 1-1: 7-High Single-line Matrix 32
Lab 1-2: Associated Index Cards 33
Lab 1-3: Grape Soda (16-high plus 7-high twin-line) 34
About Code Height Adjustments 35
Lab 1-4: Rotation 37
Lab 1-5: 5-high Twin-line Matrix 38
Lab 1-6: (7-high quad-line matrix with Timer & Date) 40
Lab 1-7: (9-high twin line matrix with Pull Date) 42
Lab 1-8: 24-high Single Line Matrix with Serializer 43
Lab 1-9: 7 High Tri Line 45
Lab 1-10: 24-High Single-Line Matrix with Code 39 Barcode 46
Lab 1-11: Lab Exercise File Manager 47
Lesson 2: Equipment 53
Ink System Assembly 53
Ink System Tank Top Plate 55
Ink System Valve Base Assembly 57
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Lesson 4: 111
Videojet 1280/1240 Installation & MQT Procedure 111
Appendices 159
Scan2Run Workflow Module 160
Lab 9-1: Scan2Run with a Serial Bar code Scanner 165
Lab Exercise Scan2Run with a USB Bar code Scanner 170
Logging Feature Matrix 175
Program the Main Control Board with Serial Number Information 178
Collect Crash Dump Files via USB 181
SAFE MENU Software Upgrade 182
SIMPLICiTY Elevated Log In 187
LED Status Indicator States (VRS RES) 189
Reset RES to Default IP Address on eth0 191
Training the Customer 193
List of Figures 201
List of Tables 204
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Index 205
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Notes & Warnings
General Information
Extra information regarding a task or concept above and beyond the basics.
Care Notes
Care messages provide information on properly maintaining the equipment to keep it functioning in a state
that provides our customers Uptime Peace of Mind.
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Safety
It is the policy of Videojet Technologies, INC to manufacture non-contact printing/coding systems and ink supplies which must
meet high performance and reliability quality standards. Videojet Technologies, INC enforces strict quality control techniques to
eliminate the potential for defects and hazards in its products.
The intended use of Videojet Technologies, INC Continuous Ink Jet (CIJ) printers is to print information directly onto a product.
Use of this equipment in any other fashion may lead to serious personal injury.
The safety guidelines provided here are intended to educate all attending the presented course on all safety issues such that they
may install, operate, service, and maintain the subject printer(s) in a safe manner.
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Personal Injury
Observe all statutory electrical safety codes and practices. Unless it is necessary to run the printer, disconnect
the printer from the mains electrical supply before removing the covers or attempting any service or repair
activity. Non-adherence to this warning can result in death or personal injury.
Personal Injury
A high AC voltage is present at the inverter and backlight. Extreme caution is required when diagnosing failure
in these areas.
Electrical Cables
Personal Injury
Use only the mains power cable supplied with the printer. This cable must terminate in an approved, three-
pole, mains plug which has a protective ground conductor.
l The electrical power cables, sockets, and plugs must be kept clean and dry.
l For pluggable equipment, the socket-outlet must be installed near the equipment and must be easily access-
ible.
Personal Injury
Always inspect the cables for damage, wear, corrosion, and deterioration. Make all grounding/bonding con-
nections void of areas of paint, ink build-up, and corrosion.
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Safety
Personal Injury
Do not use the printer if there is any interruption in the protective ground conductor or if the protective ground
conductor is disconnected. The failure to follow this warning can cause an electrical shock.
Personal Injury
Always ground conductive equipment to an earthing electrode or to the building grounding system with
approved cables as per NEC standards in order to drain all potential static discharge. For example, a metal ser-
vice tray to earth ground.
Personal Injury
A resistance reading from the grounded service tray to the equipment chassis or mounting bracket should be 0
to less than 1 ohm. A resistance check should be made using a safe and reliable ohmmeter and should be
done on a frequent basis.
Personal Injury
The PCBs contain static sensitive devices. A suitably grounded, antistatic wrist strap must be worn when work-
ing on or handling PCBs.
Personal Injury
Always prevent static discharge from occurring. Use proper Grounding and Bonding methods. Only use Video-
jet approved metallic service trays and ground cables.
Personal Injury
Always bond conductive equipment together with approved cables to maintain them at the same potential
and minimize static discharge. For example, printhead to metal service tray.
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Personal Injury
The Optional Wash Station has been solely designed for the cleaning of the printhead. Do not use it for pur-
ging or printing operations or for any other purposes. Always ensure that the jet is stopped and that any haz-
ardous voltages are switched off prior to the commencement of the printhead wash down.
Fuses
Personal Injury
To ensure continued protection against fire hazards, replace fuses only with the specified type and rating.
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Safety
Ink/Make-up/Cleaning Solution
Personal Injury
The ink, make-up fluid and cleaning solution are irritating to the eyes and respiratory system. To prevent per-
sonal injury when handling these substances:
Personal Injury
The ink, make-up fluid and cleaning solution are volatile and highly flammable. They must be stored and
handled in accordance with local regulations.
Personal Injury
When setting up the nozzle, direct the ink stream into a beaker or suitable container. To avoid the con-
tamination of the ink, do not re-use any ink collected in this way. Dispose all waste ink in accordance with the
local regulations.
Personal Injury
Prolonged breathing of make-up fluid or cleaning fluid vapor may cause drowsiness and/or effects similar to
alcoholic intoxication. Use only in open, well-ventilated areas.
Personal Injury
The cleaning agent is poisonous if taken internally. Do not drink. Seek medical attention immediately if inges-
ted.
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Medical Emergencies
In the event of a medical emergency, contact a doctor immediately
Emergencies Involving Printer Fluids
All Videojet Technologies, INC inks, make-fluids, and cleaning solutions are also registered with the Rocky
Mountain Poison Control Center, located in the U.S.A. If the bottle or SDS cannot be located, the doctor can
contact the Rocky Mountain Poison Control Center to obtain the information required.
Rocky Mountain Poison Control Center
(303) 623-5716
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Lesson 1: Introduction
Introduction to SIMPLICiTY User Interface, Videojet 1280/1240 Message
Generating Exercises, Level One BASIC
Message Creation
Version Note
Procedure prepared using software version 31890.
2. Press to select Information and enter the job name into the Job Name field. You can also enter into Job Description
(optional) additional information which will be displayed alongside the job name in the job list. Using this feature may
add clarity to the job selection process.
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3. Use settings in the Setup group to optionally associate the job with a specific line setup. If the required line setup is not
yet created, you can return later to edit the job and complete this information.
Fixed Resolution shall keep constant the DPI as variable inserts are updated (length will change).
FIGURE 1-1: Fixed Length Print Mode is appropriate for the application pictured above because it is required
to fit the message into a specific area between pre-printed information on the packaging.
l The length of the message will change due to variable inserts or user-prompted fields.
l The length of the message is not known (e.g. due to the number of characters, or an atypical combination of
matrices, bar codes etc.).
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l The message includes a bar code, or the application involves the use of an optical character reader.
FIGURE 1-2: Fixed Resolution Print Mode is appropriate for the application pictured above, since the message
length will change (JULY) but will not interfere with pre-printed information on the packaging.
4.2. Enter into Print Margin the distance between the leading edge of the product and placement of the first stroke of
the message onto the substrate.
FIGURE 1-3: The Print Margin is the desired linear distance between the leading edge of the product and the first prin-
ted stroke of the message.
4.3. At the bottom of the Parameters group, select between automatic and fixed raster selection.
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Auto-Select (preferred) enables the printer to dynamically select the raster with which to print the current job, based
upon code content and current line speed.
Select by Group allows the user to specify the raster group (height) for the current job, but enables the printer to
dynamically select the raster within that group with which to print the job, based upon the current line speed.
If neither Auto-Select nor Select by Group are checked, then the user may specify the specific raster to be used to
print the job regardless of code content or current line speed.
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Lesson 1: Introduction
7.
Press to change the zoom level of the view (4 zoom levels are provided).
8.
Press to add the first field to the message and Choose a Field Type from the dropdown selector.
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Text Type allows you to select between fixed and variable content. If fixed text is required, then enter the required
letters and numbers in place of "Default Text".
8.4. Press to select Layout group and toggle the Bold (multi-stroke), Inverse, Mirror, and Invert as desired for this par-
ticular field.
8.5. Press to select Options and enter a custom Field Name, if desired.
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Lesson 1: Introduction
8.6.
Press . The entered text shall appear in the WYSIWYG message editor.
9.
When finished editing, press . You will be returned to the Jobs screen. The Jobs Screen shows all mes-
sages currently stored in memory along with a preview of the currently-selected job (highlighted in BLUE).
10.
Press to load the currently-selected job.
Any Job Instructions entered for the selected job will display.
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12. At the final preview screen, press Load Job to complete job selection and loading. The preview should include any
dynamic user entered fields as they will print.
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Lesson 1: Introduction
Line Setup
The Videojet 1280/1240 allows for the creation and storage of multiple, distinct Line Setup profiles. You can associate a message
with a particular line setup profile so that all of the line setup parameters are loaded at the time of job selection. Alternatively,
you may load line setup profiles independently of job selection.
2. Select New to create a new Line Setup profile and enter a name for the Line Setup profile when prompted.
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3. Enter a name for the Line Setup profile and press OK. The settings screen for the Line Setup details will open.
4. Select the radio button for the direction in which the product will move.
The Product Direction parameter is the specified direction of product movement relative to the printhead.
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Head Orientation Normal (EHT Up) Head Orientation Inverted (EHT Down)
7. Select the radio button for the desired Print Mode (single print per print trigger, multiple prints per print trigger, or con-
tinuous) and press Next to continue.
8. Enter into the Print Trigger group details related to the product detector. The available options will vary based on the
selected Print Mode.
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Lesson 1: Introduction
11. Enter all settings for the selected encoding solution and press Done when complete.
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Auto PEC
The product detector circuit on the Main Control Board of the Videojet 1280/1240 automatically configures itself based upon the
type of detector in use (NPN or PNP). There are no jumpers. However, it is necessary to program the printer with the correct
detector type in order for proper internal circuit configuration to occur.
FIGURE 1-6: Proper selection of the sensor type enables the internal circuit to automatically configure itself without the use of
jumpers.
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Lesson 1: Introduction
1. The user selects the correct sensor type (PNP) for the Line Setup.
2. Through a MOSFET switching circuit on the Main Control Board, the FPGA sets the SEL_PNP signal to GROUND.
3. When the photo-eye is blocked by the product, the PNP transistor in the detector turns ON. Voltage is sourced back into the
printer cabinet via pin 2.
4. The input LED of the opto-coupler chip at location U761 turns ON.
5. With a HIGH input, the output of U761 goes low (Schmitt Trigger). Visible red LED D619 turns OFF.
6. To trigger off of the leading edge of the product, set PD Signal Invert to YES.
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You can check your setup by going to Tools | Diagnostics | Diagnostics Data. PD State (for detector 1) should illuminate when
the photo-cell is blocked.
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Lesson 1: Introduction
1. The user selects the correct sensor type (NPN) for the Line Setup.
2. Through a MOSFET switching circuit on the Main Control Board, the FPGA sets the SEL_NPN signal to +15 VDC.
3. When the photo-eye is blocked by the product, the NPN transistor in the detector turns ON. Ground is supplied to the printer
cabinet on pin 2.
4. The input LED of the opto-coupler chip at location U761 turns ON.
5. With a HIGH input, the output of U761 goes low (Schmitt Trigger). Visible red LED D619 turns OFF.
6. To trigger off of the leading edge of the product, the user sets PD Signal Invert to YES.
You can check your setup by going to Tools | Diagnostics | Diagnostics Data. PD State (for detector 1) should illuminate when
the photo-cell is blocked.
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2. Perform Line Setup so that the message is printed 1 inch from the leading edge of the substrate, at a horizontal res-
olution of 60 DPI (10 characters / inch). Use internal encoding.
3. Adjust the set-up so that the code moves by 0.5-inches (12 mm) toward the trailing edge of the substrate.
4. Adjust the set-up so that the code moves by 0.5 inches (12 mm) toward the leading edge of the substrate.
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Lesson 1: Introduction
2. Perform Line Setup so that the message is printed 1 inch from the leading edge of the substrate and at a horizontal res-
olution of 60 DPI (10 characters / inch). Use internal encoding.
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2. Perform Line Setup so that the message is printed 1 inch from the leading edge of the substrate and at a horizontal res-
olution of 60 DPI. Use internal encoding.
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Lesson 1: Introduction
EHT Voltage is deliberately hidden within the SIMPLICiTY user interface (Print Height Adjustment) to discourage routine adjust-
ments.
Train Customers to perform routine adjustments to the code height by changing the physical throw distance.
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Modification of the EHT voltage from the factory preset value is possible, but be mindful that reducing the factory preset value
shall reduce the gutter clearance of the lower drops (potentially compromising uptime), while increasing the factory preset value
shall increase the drop trajectories (potentially compromising print quality).
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Lesson 1: Introduction
2. Perform Line Setup so that the message is printed 1 inch from the leading edge of the substrate, at a horizontal res-
olution of 60 DPI. Use internal encoding.
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Lesson 1: Introduction
The tool allows you to create customized inserts (fixed or variable) which may subsequently be utilized
across multiple messages (instead of creating the insert each time from scratch).
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2. Perform Line Setup so that the message is printed 1 inch from the leading edge of the substrate, at a horizontal res-
olution of 60 DPI. Use external encoding.
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Lesson 1: Introduction
How shall the printer be set up if the customer requires that the TIMER insert represent the TIME OF THE
DAY (updating every 15 minutes) instead of the number of elapsed 15-minute intervals in the day?
Example:
1500 = BFAA
1501 = BFAA
1502 = BFAA
1515 = BFBF
1516 = BFBF
Etc.
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(“OCT-25-16” is a PULL DATE insert – 90 days into the future, rolling over every Tuesday morning at midnight)
2. Perform Line Setup so that the message is printed 1 inch from the leading edge of the substrate, at a horizontal res-
olution of 60 DPI. Use external encoding.
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Lesson 1: Introduction
l Increment by 1
l Maximum count 09
l Always print two digits
l Repeat each value one time
l Do not wrap – stop printing once "09" is reached
2. Perform Line Setup so that the message is printed 1 inch from the leading edge of the substrate, at a horizontal resolution
of 60 DPI. Use external encoding.
3. Test system response once the maximum value is reached.
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Does the serializer reset when the printer is taken out of the print mode and then placed back into the print mode?
Does the serializer reset when the product count / print count is reset to zero?
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Lesson 1: Introduction
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0000 – 0035“J”
0036 – 0830“q”
0831 – 1600“123”
1601 – 2359“BRISKTEA”
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Lesson 1: Introduction
Objective
Upon completion of this lab exercise trainee will have demonstrated the ability to Back Up and Restore printer and customer files
using the File Manager system tool. The trainee will demonstrate their understanding by completing the lab exercise at the end of
this lesson and having it reviewed by their instructor for accuracy. 100% accuracy is required.
Instructions
Follow the instruction outlined in this exercise . Upon completion, have the instructor review for accuracy.
References
l Lecture notes
l Training Guide
Exercise Steps
1. With the ink off, select Tools | File Manager and press Printer Backup.
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Lesson 1: Introduction
5. Select Options.
6. Toggle Mark as Known Good configuration to ON and then press Backup. The File Manager Backup is complete.
7. Press the Jobs button and delete the jobs created from the message creation exercises.
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10. Select the .lsf and .crf files created from the message creation exercises.
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Lesson 1: Introduction
15. Select Options and toggle both Restore System Settings and Restore Security Settings to ON.
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19. Log in as Admin and go to Jobs to verify the deleted files are restored.
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Lesson 2: Equipment
Equipment Description & Component Identification
The ink system within the Videojet Videojet 1280/1240 ink compartment is of a single tank design which includes several ser-
viceable or replaceable components.
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FIGURE 2-8: The drive gear and the driven gear rotate within a rigid cavity.
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Lesson 2: Equipment
Pros
l It is well-suited for bidirectional flow (i.e. pigmented applications).
l Long-lasting with predictable end-of-life.
l It requires less torque to attain the same discharge pressure when compared to other pump types. Thus, the pump will draw
less current resulting in less unwanted heating of the ink.
Cons
l The pump is less capable of maintaining flow at higher pressures (when compared to other pump types). Due to the fixed
dimensions within the pump cavity, there will be leakage of fluid from the discharge side of the pump back to the suction
side (slip) at higher pressures.
FIGURE 2-9: Graph of flow rate decrease as pressure increases for a cavity-type pump.
l The pump is unable to self-compensate for wear or thermal effects, and thus pump rpm will be variable especially over the
life of the pump.
l Complex design, with multiple moving parts and several critical tolerances.
l Higher cost.
Pump Manifold
The Pump Manifold directs the flow of ink from the Mixer Tank into the suction side of the ink pump and distributes the pump
discharge to the Filter Module and the Dual-Venturi assembly.
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Venturi System
The Videojet 1240 has a dual Venturi system which creates vacuum for both fluid addition and printhead/gutter return.
The Videojet 1280 has a dual Venturi system in which only one Venturi is used for fluid addition. Printhead/Gutter return occurs
with the use of a Gutter Pump.
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Lesson 2: Equipment
The Venturis are located on the discharge side of the ink pump. The venturis are carefully tuned to reduce overall ink flow to the
lowest practical level while still generating adequate vacuum for printer services. Reducing the flow rate reduces the adverse
effect of pump heat upon the ink.
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Pressure Transducer
A traditional 4-wire pressure transducer is utilized to monitor ink pump discharge pressure.
The device is powered by +3 VDC supplied by the Videojet 1280/1240 Valve Connector Board. The use of the Wheatstone
bridge configuration ensures that a change in output voltage is proportional to the change in the applied strain (pressure), since
any change in resistance due to temperature effects will be canceled out by the bridge.
Ink flow (84 cc / min) is supplied to the transducer from the Filter Module via a channel located immediately beneath the ink sys-
tem top plate.
Service Module
The Service Module is a printer-managed consumable within the ink system. It is designed to meet the following commercial
requirements:
l Contribute to a more lower cost maintenance plan than the 1000 Series.
l Ease of replacement
l No mess / no waste
l Improved performance versus 1000 Series Filters.
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Lesson 2: Equipment
A Smart Chip is incorporated into the design of the Service Module that it:
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necessary, the part shall contain so little ink that it may be disposed of as non-hazardous waste. Additionally, the spring-loaded
valves shall shut as soon as the part is removed from the top plate, preventing any residue from leaking ("no mess").
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Lesson 2: Equipment
Printhead Components
The print quality and reliability of the Videojet 1280/1240 is achieved by using the existing 1000 series printhead assembly.
FIGURE 2-26: The Printhead Valve Module with the valves removed.
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Lesson 3: System and
Theory
Videojet 1280/1240 Ink System Theory of Operation and System Analysis
The design objectives for the Videojet 1280/1240 Ink System were:
l Build on the proven printhead and ink system of the Videojet 1000 Series.
l Provide stable performance and reliability across a broad range of operating conditions, including uneven production sched-
ules where shutdowns can range from 8 hours to multiple weeks.
l Improve ease of maintenance, (Service Module).
l Provide a replaceable ink system valve assembly.
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Lesson 3: System and Theory
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FIGURE 3-3: Diagram: Videojet 1280 Clean Start & Stop, Part 1.
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Lesson 3: System and Theory
FIGURE 3-4: Diagram: Videojet 1280 Clean Start & Stop, Part 2.
1. The ink pump draws ink from the Mixer tank and discharges towards valve VR.
2. The Gutter Pump turns on, sending vacuum through the umbilical towards the printhead.
3. Valve VR opens, and pressurized ink flows to the flush pump.
4. The flush pump discharges the make up.
5. Make up flows through the flush filter and the umbilical towards the printhead.
6. Valve VL opens, supplying the pressurized make up to the nozzle.
7. VP and VG open to supply vacuum the nozzle and gutter.
8. Make up is returned to the Gutter Pump and then discharged into the mixer tank.
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1. The Gutter Pump turns on, sending vacuum through the umbilical towards the printhead.
2. Valve VP opens, sending vacuum to the nozzle.
3. User supplies manual irrigation to the face of the nozzle (using cleaning solution appropriate to the ink type in use).
4. Cleaning solution is returned to the Gutter Pump and is then discharged into the mixer tank.
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Lesson 3: System and Theory
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When the Mixer Tank level drops below middle, the valves used for ink addition cycle open and shut in a series of one second
pulses until the core level is restored to middle. On the printer’s main screen, the amount of fluid remaining in each cartridge is dis-
played only in coarse percentage increments: 100%, 80%, 60%, 40%, 20%, 5%, and 0%.
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20% 225 - 76
5% <75
0% Empty
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1. Makeup addition is triggered when the target pressure rises to .03 bar above the temperature-compensated target pressure.
2. Ink flowing through the Venturi generates vacuum.
3. Valve VJ opens, sending vacuum to Valve VM.
4. Valve VM opens, sending vacuum to the Make Up cartridge and drawing Make Up into the ink system.
Once this occurs, the makeup add valve cycles open and shut in a series of one-second pulses. The printer determines the number
of pulses based upon the printhead temperature. At a typical printhead temperature of 35° C, the number of pulses is seven.
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20% 225 - 76
5% <75
0% Empty
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1. Gutter Pump turns on, generating vacuum and sending it to valve VC.
2. Valve VC opens, sending vacuum to valve VI.
3. Valve VI opens, sending vacuum to the ink cartridge.
4. Ink flows from the ink cartridge into the mixer tank through valve VI and then leaves the mixer tank through valve VC.
5. Ink enters the Gutter Pump and is then discharged back to the mixer tank.
Once the Medium probe is covered, the printer terminates the Prime Core procedure.
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Lesson 3: System and Theory
1. Solvent-laden vapors from the mixer tank enter the condenser trap.
2. The vapors from the mixer tank are warmer than the air in the condenser trap. Solvent condenses and collects in the trap.
3. The remaining dry air vents to the atmosphere via a blue breather tube at the bottom of the cabinet.
4. The Gutter Pump turns on and sends vacuum to valve VC.
5. Valve VC opens, sending vacuum to valve VS.
6. Valve VS opens, sending vacuum to the condenser trap.
7. The collected solvent is drawn out.
8. The solvent is returned to the Gutter Pump and is then discharged to the mixer tank.
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1. The user inserts an empty core drain cartridge into the right hand slot, or both slots if prompted.
2. The ink pump energizes, drawing ink from the mixer tank.
3. Pressurized ink is sent to valve VR. VR opens, sending ink to valve VV.
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Lesson 3: System and Theory
The printer will continuously monitor Ink Pump RPMs to determine when the mixer tank drain is complete.
1. The Gutter Pump energizes, followed by the opening of valves VC and VM to draw 1/2 the makeup cartridge volume from
the cartridge into the mixer tank.
2. The Ink Pump energizes, drawing makeup from the mixer tank.
3. Makeup is sent to the printhead through the umbilical, via the Service Module.
4. Makeup is returned to the mixer tank via valve VG and the Gutter Pump.
5. The makeup is then drained from the mixer tank into the empty cartridge.
6. The remaining 1/2 of makeup in the makeup cartridge is drawn into the mixer tank,
7. Events 2 - 5 repeat.
Part 2 of the Empty & Clean System routine will be repeated. This ensures that the printer is completely flushed and ready for stor-
age, shipping, or recommissioning.
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1 Cover Detect Switch Located in the PH chassis, disables HV if printhead cover is not fitted.
2 Gutter Detect Sensor Detects the presence or absence of ink in the gutter.
3 Phasing/Velocity Sensors Fly-by detectors embedded in the Print Module ground plate.
4 Printhead Temperature Sensor Transistor type temperature sensor located beneath the Valve Module.
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6 Mixer Tank Level Rods Monitors mixer tank level. (High, Medium, Low, Empty)
7 Vacuum Transducer Measures vacuum on the makeup addition line to verify the makeup cartridge is
0%.
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FIGURE 3-16: Diagram: Videojet 1240 Clean Start & Stop Part 1.
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FIGURE 3-17: Diagram: Videojet 1240 Clean Start & Stop Part 2.
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When the Mixer Tank level drops below middle, the valves used for ink addition cycle open and shut in a series of one second
pulses until the core level is restored to middle. On the printer’s main screen, the amount of fluid remaining in each cartridge is dis-
played only in coarse percentage increments: 100%, 80%, 60%, 40%, 20%, 5%, and 0%.
20% 225 - 76
5% <75
0% Empty
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1. Makeup addition is triggered when the target pressure rises to 0.03 bar above the temperature-compensated target pres-
sure.
Once this occurs, the makeup add valve cycles open and shut in a series of one-second pulses. The printer determines the number
of pulses based upon the printhead temperature. At a typical printhead temperature of 35° C, the number of pulses is seven.
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20% 225 - 76
5% <75
0% Empty
The Mixer Tank is equipped with a vacuum transducer. This vacuum transducer is a sensor that measures the amount of vacuum
on the makeup addition line. Normally, if any fluid is present in the cartridge, the measured vacuum will be very low (close to
zero). However, once the cartridge begins to run dry and the plastic fluid container begins to collapse, the amount of vacuum will
increase rapidly. If the makeup cartridge is already past low and the vacuum measured on the makeup addition line is >400
mbar, the printer deems that the makeup cartridge is empty.
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2. Tubing from the Priming Block is connected to the Ink Addition tubing from the ink cartridge.
3. The ink pump energizes and draws ink from the ink cartridge.
4. Ink flows from the ink cartridge into the mixer tank.
5. The ink flows through both venturis filling the mixer tank.
The printer terminates the Prime Core procedure once the Medium probe is covered.
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FIGURE 3-24: Diagram: Videojet 1240 Ink System Drain.
1. The user inserts an empty core drain cartridge into the right hand slot, or both slots if prompted.
2. The ink pump energizes, drawing ink from the mixer tank.
3. Pressurized ink is sent to valve VR. VR opens, sending ink to valve VV.
4. VV opens, sending ink to valve VI and VM.
5. VI and VM opens, allowing the ink to flow from the mixer tank into the empty cartridges.
The printer will continuously monitor Ink Pump RPMs to determine when the mixer tank drain is complete.
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1 Cover Detect Switch Located in the PH chassis, disables HV if printhead cover is not fitted.
2 Gutter Detect Sensor Detects the presence or absence of ink in the gutter.
3 Phasing / Velocity Sensors Fly-by detectors embedded in the Print Module ground plate.
4 Printhead Temperature Sensor Transistor type temperature sensor located beneath the Valve Module.
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6 Mixer Tank Level Rods Monitors mixer tank level (High, Medium, Low, Empty).
7 Vacuum Transducer Measures vacuum on the makeup addition line to verify the makeup cartridge is
0%.
Viscosity Calibration
The Videojet 1280/1240 controls ink viscosity by comparing its target pressure to the Temperature-compensated Target Pressure
(TCTP). This Temperature-compensated Target Pressure is a theoretical value which represents the pressure required to attain the
Velocity Set Point under ideal viscosity conditions. These pressures are located in the Diagnostics | Diagnostics | Ink System
screen in the SIMPLICiTY user interface.
FIGURE 3-27: Coefficients shown in the Diagnostics | Ink System | Ink screen.
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For the ink in use, these three coefficients establish the temperature – viscosity curve. As temperature increases, viscosity
decreases, and the relationship is parabolic. The equation for a parabola is:
...where y = viscosity, x = printhead temperature, and a, b, and c are the three viscosity coefficients. The printer is able to
establish the following curve within its memory:
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l Unable To Control Viscosity Fault: Due to the printer no longer adding makeup.
l Mixer Tank Empty Fault: Due to the printer no longer adding ink.
This Timeout can be set from 0 to 12 Hours, where 0 disables the feature. The printhead will shutdown when the timeout expires.
It is good to note that if this feature is enabled, the operator cannot start the jet with empty cartridges in the printer.
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FIGURE 3-36: Fluid Timeout located in Tools | Printer Settings | Printer Control.
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Lesson 4:
Videojet 1280/1240 Installation & MQT
Procedure
Personal Injury
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The ink and make-up fluid are irritating to the eyes and respiratory system. To prevent personal injury when handling these substances:
Always wear protective clothing and rubber gloves. Always wear goggles with side-shields or a face mask. It is also advisable to wear safety
glasses when carrying out maintenance. Apply barrier hand cream before handling ink. If ink or make-up fluid contaminates the skin, wash
immediately with soap water. DO NOT use washdown or solvent to clean ink stains from the skin.
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Printer ID:
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Item Issues
Item Name Multimedia Assistant
# Noted
Inspect the packaging. Does the external packaging look damaged?
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2 Remove the printer from the packaging and place it on a stand or table top.
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Item Issues
Item Name Multimedia Assistant
# Noted
Inspect printer exterior for any damage.
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3
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Item Issues
Item Name Multimedia Assistant
# Noted
Open the hydraulics compartment and inspect for any disconnected tubes or cables, Videojet 1240
etc. Verify that the hydraulic manifold is connected securely to the back of the ink sys-
tem. Also, ensure that all tubes on the manifold are connected correctly as well as the
vent tube.
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4 Videojet 1280
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Item Issues
Item Name Multimedia Assistant
# Noted
Open the electronics compartment and ensure all electrical cables are fitted and
routed properly. Record the MCB Rev #:
MCB Rev #
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Item Issues
Item Name Multimedia Assistant
# Noted
(Field Installation only) IF Workflow Modules are to be installed, then proceed as fol-
lows:
1. Install the Workflow Modules using the USB stick provided with the printer.
2. Export the .pri (Printer Information File).
3. Upload the .pri to wfx.videojet.com.
IF no workflow modules are to be installed (no USB stick with Workflow Modules
provided), then proceed as follows:
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Product Version
XP Version
XP Build System
OS Version
9
Qt Version
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Boot Loader
Serial Number
117
FPGA(MCB)
Ink Core
Service Module
Phase Charge
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Item Issues
Item Name Multimedia Assistant
# Noted
Go to Tools | Diagnostics | Ink System | Ink and verify that the mixer tank is empty.
11
Install one fresh cartridge of ink and one fresh cartridge of makeup. Go to Tools | Dia-
gnostics | Ink System | Ink and then press Update. This will program the Service Mod-
ule and the VCB smart chip with the ink type.
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118
Return to the Home Screen, press the Ink Cartridge %, and record the following.
Ink Type
Expiration Date
Ensure that the data matches the information on the cartridge label.
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119
1. Go to Tools | Installation.
2. Launch the Installation Wizard and then perform it to its entirety.
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Item Issues
Item Name Multimedia Assistant
# Noted
l Check ink stream alignment and fine-tune if necessary.
l The stream should be horizontally centered and vertically no more than 1.5-
2.5 stream widths from the flat side of the gutter.
l The flat side is opposite of “arc” side of the gutter.
l The flat side shall be closer to the EHT plate (angled plate).
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120
1. Use an eye loupe to check that the jet stream is centered in the Charge Tunnel.
2. Check for good drop break off.
19
3. If break-off is marginal, go to Tools | Printer Settings | Print Head Control
and confirm that Automatic Modulation is enabled.
Item Issues
Item Name Multimedia Assistant
# Noted
Go to Tools | Diagnostics | Diagnostics Data | Printhead and Nozzle and record the
following:
Velocity Set Point
Actual Velocity
Head Temperature
(Both Values)
Nozzle Frequency
20 (Both Values)
Selected Phase
Phase Profile
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(PASS/FAIL)
Go to Tools | Diagnostics | Diagnostics Data | Ink System and record the following:
Compensated Pressure
Pump RPM
With the printhead cover on, use the positive air flow meter and cap to verify and
record the flow rate out of the printhead. 4 to 5 SCFH is expected.
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Item Issues
Item Name Multimedia Assistant
# Noted
Prior to placing the printer into production:
1. Measure (in cm) the vertical distance between the umbilical exit point on the
side of the cabinet and the bottom of the printhead when it is fitted to the con-
veyor. This is the Printhead Elevation.
2. Select Tools | Printer Settings | Print Head Control | Print Head Elevation.
23
3. Once the printhead is in position, ensure to enter the measured Printhead Elev-
ation value (in cm) prior to initiating Ink On.
MQT Only
The Main Control Board (MCB), is the heart of the electronics system. Key attributes of the MCB are:
The VCB provides the connection point for ribbon cables originating at the MCB. The VCB distributes electronic signals to the fol-
lowing components within the Ink System:
l Valves
l Level detectors
l Instrumentation
l Ink Pump (this connection is accessible, to allow for pump replacement)
l Ink System Smart Chip
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1. The mains power supply provides the following voltages to the Main Control Board: +24VDC.
2. The Main Control Board supplies the following voltages : +24VDC, +5VDC, +3.3VDC, and +12VDC.
3. These voltages are supplied to FIB, Valve Connector Board, and Smart Chip Board.
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Lesson 5: Electronics System
1. Printhead
2. Shaft Encoder
3. EHT Power Supply
4. Modulation
5. Charge
6. Positive Air Pump ( If available)
7. Alert Light
8. Product Detector
9. FIB
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Main Control Board Test Points
Use the information here to perform basic diagnostics of the printer Main Control Board.
This procedure is intended to be performed only by Videojet service personnel who have completed the proper course of instruction.
Damage to Components
Take care when using test equipment to measure the electronic signals at PCB test points. Board damage may occur if voltage-carrying test
points are inadvertently shorted to ground.
l 16-spike pattern
l Ink stream must be ON
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TP Name Description Measurement
l 16-spike pattern
l Ink stream must be ON
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l 1 Bar = 1.03VDC
l 2 Bar = 1.72VDC
l 3 Bar = 2.42VDC
1. Level Rods: Ground, Low, Medium, High. Monitors the level in the mixer tank for fluid additions, and mixer tank related
faults and warnings.
2. Temperature Sensor: Monitors the ink system temperature.
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3. Pressure Transducer: 4 wire strain gauge, its amplified analog output signal is supplied directly to the Main Control Board.
It measures Actual Pressure. This pressure is compared to the Target Pressure. The difference between the two is used to
increase or decrease the pump speed.
4. Vacuum Transducer: Once the Makeup cartridge begins to run dry and the plastic fluid container begins to collapse, the
amount of vacuum will increase rapidly. If the makeup cartridge is already past low and the vacuum measured on the
makeup addition line is > 400 mbar, the printer deems that the make-up cartridge is empty.
1 Ground
2 -15 VDC
3 +15 VDC
4 Phasing
5 Velocity
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FIGURE 6-4: Schematic of phasing/velocity signal amplification on its way to the FPGA.
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l 1 Bar = 1.03VDC
l 2 Bar = 1.72VDC
l 3 Bar = 2.4VDC
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FIGURE 6-7: Schematic: Pressure management via Pressure Transducer and Main Control Board.
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FIGURE 6-8: Schematic: Vacuum Management via Vacuum Transducer to Main Control Board.
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Lesson 7: Smart Chip
Supplies & Parts
Management System
5 components within the Videojet Videojet 1280/1240 printer are fitted with smart chips.
The advantages of fitting these printer components with smart chip are as follows:
l It prevents inadvertent use of incompatible or expired fluids, thereby enhancing uptime and performance.
l It enables the printer to manage its preventative maintenance program to benefit the customer.
l It allows for instant verification of part revision number, assembly number, build version, and manufacturing date in sup-
port of escalation resolution.
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wfx.videojet.com & Use of Printer
Information Files
Use the self service portal at wfx.videojet.com to manage SIMPLICiTY software updates and to acquire workflow modules for
the printer as necessary.
The 2D bar code contains the coder's Printer Information File (.pri). The .pri includes the following data:
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3. If the printer is sold and workflow modules are included in the order, then the 2D bar code is scanned by a licensing sta-
tion at the distribution center. The licensing station interfaces with Oracle and the software portal (wfx.videojet.com) in
order to generate a USB stick containing the purchased Workflow Modules for that particular printer.
The USB stick is included within the packaging as the printer is shipped to the customer site.
If no workflow modules are sold, then this initial interaction with the software portal does not occur.
4. Whenever a printer using the SIMPLICiTY interface is sold to a new customer, an account shall be created for that cus-
tomer within wfx.videojet.com. The printer is assigned to the customer and to the specific plant location where the printer is
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to be installed. The customer shall receive a Welcome email with log-in information so that he may create his own Super
Admin account within the portal. This enables the customer to manage future software updates and configuration changes
(addition of Workflow Modules) if he so desires.
5. The printer arrives at the customer site. In conjunction with the printer installation, the Videojet service engineer shall
install the purchased Workflow Modules (if any) from the supplied USB stick.
6. Having installed the Workflow Modules, the service engineer shall generate a new Printer Information File (.pri) via the
printer's Software Download System Tool (export to USB).
This new Printer Information File shall be uploaded to wfx.videojet.com at the earliest opportunity. It is likely that a soft-
ware update shall be called for by the portal.
7. If no Workflow Modules have been sold with the printer, then the service engineer should upgrade the printer software
to the latest version prior to installing the printer.
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7.4. Export a second Printer Information File and upload this to wfx.videojet.com. This action ensures that the printer
and the portal remain synchronized.
FIGURE 8-1: A printer as it will appear in wfx.videojet.com at installation if no Workflow Modules have been sold.
In Figure 8-1 above, Upload PRI is RED because there have been no prior interactions between the printer and the
portal and therefore the software configuration of the printer is unknown.
FIGURE 8-2: Status of a single printer as displayed via the workflow portal using a Videojet Service log-in.
In Figure 8-2 above, the customer view is identical save for the addition of a Buy Now option (for Workflow Modules).
Indicates the status of the connectivity between the printer and the portal. For printers with a live
connection, it will be green
Indicates this printer was downgraded to an older software version. This is not normally displayed.
Sometimes, in conjunction with this icon you might see the red triangle requiring a software
upgrade.
Further interaction with the portal will be allowed only after approval by Videojet Admin or equi-
valent.
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UI Element Description
Indicates that a software update is available for this printer. RED = mandatory upgrade. YELLOW =
optional upgrade. GRAY = upgrade package was downloaded via the portal, but the PRI file, indic-
ating that the package was installed on the printer, has not yet been uploaded to the portal.
Button used to manually upload a PRI file to the portal. RED = an upload is required prior to any fur-
ther interaction.
DOWNLOAD button used to generate the printer-specific .zip file including available software
upgrades and/ or updates to Workflow Modules.
Provides the option to DECOMMISSION a printer (uninstall workflow modules for redeployment). It
also allows access to PRINTER CONFIGURATIONS, where available restoration points are
found.
Workflow Modules deployed to this particular printer. GREEN = the latest version is installed;
YELLOW = an optional upgrade is available. If these or similar icons are shown in the Available
row, then licenses have been purchased but modules have not yet been deployed.
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FIGURE 8-3: Restore points in the Printer Configuration section of the workflow portal.
The blue buttons at the bottom of the screen represent available restoration points for this printer; these are auto-
matically created following each download interaction with the portal.
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Optional upgrades shall be indicated via YELLOW; mandatory upgrades shall be indicated in RED.
If the user presses either the triangular button or the DOWNLOAD button, then the software portal shall generate the required
software upgrade package for the printer in question (including all licensed workflow modules). Upgrade the printer software via
USB using the Software Download System Tool.
Remember to export a new Printer Information File from printer to USB stick upon completion of upgrade and to upload this new
.pri file to the portal. (Upload PRI shall turn RED as soon as the .zip file has been downloaded).
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1. Power the printer ON. If the printer is already running, switch the ink jet OFF.
2. Go to Tools | Printer Settings | System Information and view the Serial Number.
If the Serial Number is blank, or if the Serial Number differs from the one on the printer's ID tag (adhered to the back of
the printer cabinet), then continue with this procedure.
4. Log on using the Manufacturer's Password. See "SIMPLICiTY Elevated Log In" on page 187.
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5. Go to Tools | Engineering | Production Setup. The Serial Number field will be editable.
6. Enter the correct serial number acquired from the printer ID tag on the back of the cabinet.
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7. Confirm that the serial number was programmed correctly by going to Tools | Software Download. Press OK when
prompted to insert a USB drive.
Previously-installed workflow modules shall be moved to the Available row and may be re-licensed through the normal
download procedure.
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Theory of Operation
1. The connected printer communicates with a local server via a special remote service protocol. The printer supplies sensor
information to the server every 30 seconds; the server is informed of events (faults, warnings, user interactions) as they hap-
pen. Although the communication is technically two-way, the server does not respond except upon initial connection (i.e.
handshake).
2. The server runs proprietary Videojet software which converts the printer-supplied information to .XML format and com-
municates it via HTTPS (encrypted) to the Videojet Cloud; these communications are one-way.
3. The following services are supplied by the Videojet Cloud:
l Configurable alerts (email) to local plant personnel.
l Alerts directly to Videojet Technical Support (where supported).
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The VideojetConnect™ Remote Service application is a System Tool, available out-of-box on all SIMPLICiTY printers. Licensing,
however, shall be controlled via the Videojet Cloud. Since the protocol is proprietary, all value-added features will be available
only if the proper license is legitimately acquired and maintained.
l Integrates a dedicated machine for the purpose of running Videojet Plant Server software.
l The Videojet software running on the connected RES device will check for updates every 7 days (manual update are not gen-
erally required).
l Small footprint for ease of integration.
l The device is capable of acting as a physical bridge between two networks (e.g. internal plant network and Cloud).
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FIGURE 8-5: Sample integration with RES, Ethernet connectivity, PHYSICAL BRIDGE.
In this configuration, the Remote Edge Server acts as a physical bridge, separating the Videojet equipment from the
external network (only the RES is visible to the LAN / WAN). The laptop is required only for initial setup of the
Remote Edge Server, and to diagnose connectivity problems. (Eth0 = static; Eth1 = DHCP).
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FIGURE 8-6: Alternate integration with RES, Ethernet connectivity, VIRTUAL BRIDGE.
In this configuration, the Remote Edge Server acts as a virtual bridge with both Videojet equipment and customer
LAN devices physically connected to the same network but operating on different subnets. The laptop is required
only for initial setup of the Remote Edge Server and to diagnose connectivity problems. (Eth0 = static; Eth1 =
DHCP). This configuration may be preferred if it is desirable to network devices with minimal hardware (switches,
etc.).
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FIGURE 8-7: Alternate integration with RES, Ethernet connectivity, COMMON NETWORK.
In this configuration, all devices reside within the same subnet. The RES acquires printer data and supplies con-
verted XML files using Eth0. Each Videojet printer may itself be set to DHCP (if supported), or they may be pro-
grammed with static IP addresses within the subnet via Static Exclusion set-up at the DHCP server. RES eth0's IP
address must remain fixed via either Static Exclusion or Reserved IP (since each printer must be programmed with
the RES's IP address).
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Appendices
Scan2Run Workflow Module 160
Lab 9-1: Scan2Run with a Serial Bar code Scanner 165
Lab Exercise Scan2Run with a USB Bar code Scanner 170
Logging Feature Matrix 175
Program the Main Control Board with Serial Number Information 178
Collect Crash Dump Files via USB 181
SAFE MENU Software Upgrade 182
SIMPLICiTY Elevated Log In 187
LED Status Indicator States (VRS RES) 189
Reset RES to Default IP Address on eth0 191
Training the Customer 193
List of Figures 201
List of Tables 204
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l Message Selection
l Dynamic update of prompted fields within messages
Both serial and USB bar code scanners shall be supported, although the type of scanner to be utilized may be limited by the
printer in use. The 1580, 1280, 1240 have no serial port. The 1860 serial port is available only as an add-on.
RS-232 MS-0965-17 (scanner) + MS1371 Recommended for 1860 only. Expansion Board not required if 611197
(adapter cable) + 611197 (RS-232 is ordered separately. No RS-232 connectivity on 1580, 1280, 1240
Cable Connector) without USB-to-RS-232 adapter.
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Appendices
1. Log on using the Manufacturer's Password. See "SIMPLICiTY Elevated Log In" on page 187.
2. Go to Tools | Scan2Run.
3. Toggle ON Scan2Run.
5. If a serial bar code scanner is selected, perform these additional steps in order to properly configure the com-
munications port.
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5.3. Ensure that the protocol parameters are entered correctly for the scanner in use.
Data Bits 8
Stop Bits 1
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Appendices
1. Go to Tools | Scan2Run.
2. Select Markers.
3. Enter the unique character to be utilized as the job marker as well as the unique characters to utilize as data markers for
up to four user prompted fields. To avoid conflicts with data within the bar code strings, use special characters as job
and data markers.
The scanner is now ready for message select and/or dynamic field update purposes. Observe the following guidelines:
l The scanner itself must be programmed to append Start of Text (hexadecimal [02]) to the beginning of each scanned data
string and to append End of Text (hexadecimal [03]) to the end. If a scanner other than the standard Videojet accessory is
used, refer to the scanner's programming guide for instructions on how to achieve this.
l The scanner itself must provide data in ASCII format.
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l The message selection function is case-sensitive, so the characters encoded in any bar codes to be used for message selec-
tion must match exactly with the job names.
l Data markers will correlate to user prompted fields in the order in which the prompted fields were added to the message
(Data Marker 1 = first User Prompted Field that was added, etc.).
Functional Test
Use the Test tab of the Scan2Run Workflow Module to validate system operation prior to placing the equipment into production.
Once all parameters are configured correctly, scan a bar code with the connected device to test the system.
l If no data appears in the Scanned Data field, then either the scanner protocol is incorrect (RS-232 variation) OR the scan-
ner is not appending [02] and [03] to the start and end of the scanned data string, respectively.
l If Scanned Data is populated but Detected Data Type remains blank, then either the scanned data string does not include
the correct marker OR the scanned data string does not match the name of a job stored within the printer's memory.
l If Scanned Data is populated and the Detected Data Type displays as expected (Job Name or User Prompted Data), then
the bar code scanner and printer have been configured correctly and the system is ready to be put into production.
(E2010) Failed The scanned message name does not exist within the printer's Check message names vs. bar
to download job memory. code data. They must agree
exactly (case sensitive).
(E2360) Data Scanned data does not include a marker and the printer is con- Check bar code data; perform
read from scan- figured to use markers. functional test if necessary.
ner is invalid
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Appendices
Objective
Upon completion of this lab exercise trainee will have demonstrated the ability to install and configure a serial Bar code scanner,
as well as creating and loading a job with specific markers for both the job and user fields. The trainee will demonstrate their
understanding by completing the lab exercise at the end of this lesson and having it reviewed by their instructor for accuracy.
100% accuracy is required.
Instructions
Follow the instruction outlined in this exercise . Upon completion, have the instructor review for accuracy.
References
l Lecture notes
l Training Guide
Exercise Steps
1. Once the Scan2Run workflow module has been installed, go to Tools and access the Communications system tool.
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Appendices
5. Under Settings, enable Scan2run and then set the Scanner Type to Serial.
l Job Marker = !
l Data Marker 1 = #
l Data Marker 2 = $
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8. Insert the first text field, then under Text Setup, set the Text Type to User Prompted.
9. Insert a second text field. Under Text Setup, set the Text Type to User Prompted.
10. Save the job and return to the home screen.
11. Scan the bar code below to load the job CS1. Verify on the home screen.
12. Scan the bar code below to populate the first user prompted field. Verify on the home screen.
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Appendices
13. Scan the bar code below to populate the second user prompted field. Verify on the home screen.
14. Lab exercise is complete. Have the instructor verify the operation of loading a job and populating the user prompted
fields.
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Objective
Upon completion of this lab exercise trainee will have demonstrated the ability to install and configure a USB Bar code scanner,
as well as creating and loading a job with specific markers for both the job and user fields. The trainee will demonstrate their
understanding by completing the lab exercise at the end of this lesson and having it reviewed by their instructor for accuracy.
100% accuracy is required.
Instructions
Follow the instruction outlined in this exercise . Upon completion, have the instructor review for accuracy.
References
l Lecture notes
l Training Guide
Exercise Steps
1. Once the Scan2Run workflow module has been installed, go to Tools, and access the Communications system tool.
2. Under settings, enable Scan2Run, and set the Scanner Type to USB.
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l Job Marker = !
l Data Marker 1 = #
l Data Marker 2 = $
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6. Insert the second field, then under Text Setup, set the Text Type to User Prompted.
7. Save the job and return to the home screen.
8. Scan the bar code below to load the job CS1. Verify on the homescreen.
9. Scan the bar code below to populate the first User Prompted field. Verify on the home screen.
10. Scan the bar code below to populate the second User Prompted field. Verify on the home screen.
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11. Lab exercise is complete. Have the instructor verify the operation of loading a job and populating the user prompted
fields.
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Logging Feature Matrix
The SIMPLICiTY user interface provides eight different methods of capturing and exporting printer-related parameters and events for external analysis. The
table below provides details related to each of these logging methods.
How
Log Where to Reported Data Elements Storage long is Memory Export to
Consists of… Clearable?
Name access? in VRS? and periodicity location the data Allocated USB?
stored?
Event Log Tools | Yes Warnings, faults, Event + time + SD card 18 months Up to 3 GB Safe menu Yes (manually)
Performance | generic user actions duration, as they occur available; upgrade and
Printer Logs (e.g., job selected, jet normal use normal
start) <1 MB software
upgrade will
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clear it
OEE Log Tools| | No OEE metrics over time Month + printer Not stored; 18 months None Same as Yes (manually)
Performance | OEE availability + rather, the event log
Availability operational availability, numbers
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Service Log Tools | File Yes. 280 sensor points + Sensors: every 30 SD card 2 days 6 30 MB Same as Yes (manually).
Manager | Export Basically, other VRS-specified seconds (SD card) and Cloud (if months Infinite event log The data is only
Files. Choose the log is data (e.g., VNC on/off, 1 min (Cloud). VRS is accessible with
option “SL ….” comprised print count) Other data: when the enabled) USB, unless VRS
of all the value changes is enabled.
data points
reported in
VRS.
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How
Log Where to Reported Data Elements Storage long is Memory Export to
Consists of… Clearable?
Name access? in VRS? and periodicity location the data Allocated USB?
stored?
USB Tools | Diagnostics | No It will log whatever the .csv file is automatically USB stick Depends Depends on N/A Automatically once
Logging USB Logging. It is logging.xml file tells it to created within only on size of size of USB enabled. Be sure
only available if an log. EclipseLogs on the USB drive drive to turn OFF
inserted USB stick USB stick. The 8 GB = logging prior to
contains an periodicity is specified approx. 10 extracting the
EclipseLogs folder within logging.xml – it is days (at 1 stick; otherwise,
which itself contains displayed on the UI sec interval the last few
logging.xml. (not editable) once & all minutes of data
logging is enabled. parameters may not be written
logged) to the stick.
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Crash Option to export to No Windows EC diagnostic Computer and OS SD card Until N/A No longer Yes (manually)
Dump USB is asserted at information suitable for diagnostics and other exported to available once
every boot-up until programmer analysis MCB USB exported to
actually exported locations USB
(also available via
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Safe Menu)
Installation North America only No ‘IM Nodes’ (IM = 275 IM Nodes Supplied N/A Entire USB N/A Automatically if
Log – USB stick P/N Information Manager – recorded every 2 USB stick drive (4 GB) enabled. Be sure
392929 is included basically, every seconds. It will start to turn OFF
with each printer measured or automatically IF the logging prior to
shipment programmed stick is inserted prior to extracting the
parameter within the power on. Otherwise, stick; otherwise,
UI) it must be enabled in the last few
the same manner as minutes of data
USB Logging. may not be written
to the stick.
Hardware Tools | Diagnostics | No Self Test results in a .txt Approx. 130 line items USB Stick Until N/A N/A Yes (manually)
Self Test Self Test format of PASS/FAIL results replaced by
w/ related parameters the results
of the ‘next’
Self Test
How
Log Where to Reported Data Elements Storage long is Memory Export to
Consists of… Clearable?
Name access? in VRS? and periodicity location the data Allocated USB?
stored?
Engineering Tools | Engineering No Service Log (above) + See individual entries USB stick See 8 MB Safe menu Yes (manual)
Log | Debug Logging Event Log (above) + above only individual upgrade and
(Manufacturer’s additional engineering entries normal
Password logs (‘modulation’) + above software
required!) printer settings + upgrade will
customer data (jobs, clear it
security) + .pri +
WorkFlow Modules &
license information
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Procedure
1. Power the printer ON. If the printer is already running, switch the ink jet OFF.
2. Go to Tools | Printer Settings | System Information and view the Serial Number.
If the Serial Number is blank, or if the Serial Number differs from the one on the printer's ID tag (adhered to the back of
the printer cabinet), then continue with this procedure.
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4. Log on using the Manufacturer's Password. See "SIMPLICiTY Elevated Log In" on page 187.
5. Go to Tools | Engineering | Production Setup. The Serial Number field will be editable.
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6. Enter the correct serial number acquired from the printer ID tag on the back of the cabinet.
7. Confirm that the serial number was programmed correctly by going to Tools | Software Download. Press OK when
prompted to insert a USB drive.
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2. Cycle power. When the warning is received (The Printer has recently crashed. Would you like to copy crash information
to USB?), select Yes and insert the prepared USB stick.
The printer will automatically and immediately write the crash information to the USB stick.
3. Once the normal printer boot-up resumes, remove the USB stick.
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FIGURE 9-1: The copy crash files procedure writes to EclipseReports\Crashes on the prepared USB stick.
Supplying the file(s) within this folder to Videojet R&D will aid in debugging.
1. Download the required .swu file from wfx.videojet.com if you do not yet have it.
2. Plug a USB memory stick into a PC.
3. Delete any files currently on the USB memory stick.
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Appendices
4. Place the .swu file to the root of the USB Flash Drive.
3. When prompted, enter today's password (same as Level 3 password for 1000-series printers) and press OK.
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6. If desired, press to select Migrate OS configuration and Migrate Application files. Migrate OS configuration retains Com-
munication Parameters, IP Address, Server IP, etc. Migrate Application Files retains customer jobs, printer settings, vis-
cosity calibration, etc.
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9. Once software update is successful, press OK. The printer will apply changes and reboot. Safe Menu software update is
complete.
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2. After approximately 5 seconds, the Elevate Login Status screen will appear.
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3. Enter the 6-digit password for the day. Once the password has been successfully entered, the superuser icon will be dis-
played at the top of the touchscreen:
4. Remember to log out once you complete your work (in case the user has Auto logout turned OFF).
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Procedure
1. Unplug the power from the RES.
2. Insert a jumper pin on PIN3 and PIN5 on the J8 connector.
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Training the Customer
Use these guidelines during all operator-level training to be conducted in conjunction with equipment installation. Allow two hours and forty-five minutes for
training to cover all topics up to troubleshooting. Cover troubleshooting as time allows.
PPE Discuss personal protective equipment required for inkjet printer operation Ask trainees to describe local PPE requirements in
(safety glasses, gloves). order that you may gauge any risk related to safety
glasses (availability, etc.).
Disposal Discuss fluid disposal - waste fluid shall be disposed of as Hazmat. NOTE: Ask trainees to describe local procedures for HAZMAT
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if possible, attempt to learn local policies related to the recycling of empty disposal, in order that you may gauge any risk related to
cartridges / Smart Chips. ink or makeup handling.
Ink Discuss general ink safety (the need for adequate ventilation, how to remove
Safety it from your skin, no smoking).
Electrical Discuss general electrical safety (it is necessary to ground while test
Safety printing, do not use the Videojet wash station for test printing purposes,
since a reliable ground path does not exist).
Fluid Bays Adding fluids - ink on the right, makeup on the left.
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Topic Facilitator’s Points of Emphasis Learner’s Activities
When to The cartridge shall not be replaced until it is empty (level = 0%).
Replace At this time, the appropriate warning shall be displayed by the
printer.
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Insertions Explain that the printer tracks the number of insertions for each If a used (empty) cartridge is available, then give each trainee the
cartridge and that a maximum of fifteen insertions are allowed. opportunity to remove and replace a cartridge. Focus on the
For this reason, avoid unnecessary removal and replacement of physical and display indications which verify that the cartridge is
cartridges. properly fitted.
Table 9-6: Security (10 Minutes)
Topic Facilitator’s Points of Emphasis Learner’s Activities
Default There are four default security levels: Admin (Password = 3333),
Levels Maintenance (2222), Operator (1111), and Logged Out (no password
entered).
Logging l Explain that the printer always boots up to a Logged Out state and
In that a valid password must be entered before most printer operations
are allowed.
Logging l Demonstrate Logout from the Home Screen and show how the Tools Provide each trainee with the opportunity to log on using
Out menu has changed. one of the default roles and passwords and to log out.
l Explain the Auto Logout feature (Tools | User Access | Security
Mode) and disable this feature, if appropriate.
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Starting
the Jet Press the Start Jet button to initiate printer startup.
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Topic Facilitator’s Points of Emphasis Learner’s Activities
Clean vs l As the printer automatically selects the preferred method of startup (clean or quick) based Trainees shall observe all typical
Quick upon current conditions, explain this difference to the trainees. printer indications during a normal
Starts jet startup.
l The start up is complete and the printer is ready to be placed into the print mode when the
status bar reads as follows:
l Set expectations appropriately related to length of startup (it will be variable, due to the
fact that the printer is performing a number of auto-adjust routines, and it will be affected
by environmental factors, etc.).
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Start
& Stop
l Press to elevate to RUNNING state.
Print
Warnings Most warnings will automatically clear once the condition has cleared. Pressing the warning in the dropdown list
provides additional information and corrective actions.
Learner's
Topic Facilitator’s Points of Emphasis
Activities
Faults The name of the an asserted fault is shown on the status bar. Pressing the name of the fault in the dropdown list
provides additional information and corrective actions. If logged on, you can manually clear the fault once the
condition is corrected.
Selecting Jobs Select previously-created jobs for printing using the Jobs button. Trainees will load existing jobs using the Jobs
button.
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Home Screen Explain the normal indications observed via the Home Screen during
Data printing.
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Table 9-10: Message Creation (1 Hour)
Facilitator’s Points of
Topic Learner's Activities
Emphasis
Messages & Message l Create and name a new Ask trainees to explain their current message format in as much detail as is
Parameters job. possible.
l Program the job
parameters.
Serializers l Explain Serializers. Each trainee will create and save a message which closely replicates that
which shall be used in production.
l Create a serializer.
When to l It is appropriate to kill the main power when the status bar changes to Shutdown.
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Shutdown
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Learner's
Topic Facilitator’s Points of Emphasis
Activities
When to Clean When is it okay to clean the printhead? If the Start Jet button is visible, then both the ink jet and vacuum are Identify the
OFF and it is appropriate to clean the printhead. Start Button.
If no fault has been asserted, then the status bar will also indicate:
Cleaning the l Inspect the printhead cover and clean it if necessary whenever the printhead is cleaned.
Printhead l If the printhead cover is handled during printhead cleaning, take care to ensure that the cover is
Cover restored to service with the printhead screw pointing PARALLEL to the direction of product motion.
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List of Figures
Figure 1-1: Fixed Length Print Mode is appropriate for the application pictured above because it is required to fit the message into
a specific area between pre-printed information on the packaging. 16
Figure 1-2: Fixed Resolution Print Mode is appropriate for the application pictured above, since the message length will change
(JULY) but will not interfere with pre-printed information on the packaging. 17
Figure 1-3: The Print Margin is the desired linear distance between the leading edge of the product and the first printed stroke of
the message. 17
Figure 1-6: Proper selection of the sensor type enables the internal circuit to automatically configure itself without the use of jump-
ers. 28
Figure 2-8: The drive gear and the driven gear rotate within a rigid cavity. 58
Figure 2-9: Graph of flow rate decrease as pressure increases for a cavity-type pump. 59
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Figure 2-26: The Printhead Valve Module with the valves removed. 71
Figure 3-3: Diagram: Videojet 1280 Clean Start & Stop, Part 1. 76
Figure 3-4: Diagram: Videojet 1280 Clean Start & Stop, Part 2. 77
Figure 3-16: Diagram: Videojet 1240 Clean Start & Stop Part 1. 92
Figure 3-17: Diagram: Videojet 1240 Clean Start & Stop Part 2. 93
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Figure 3-27: Coefficients shown in the Diagnostics | Ink System | Ink screen. 105
Figure 3-36: Fluid Timeout located in Tools | Printer Settings | Printer Control. 110
Figure 6-4: Schematic of phasing/velocity signal amplification on its way to the FPGA. 136
Figure 6-7: Schematic: Pressure management via Pressure Transducer and Main Control Board. 138
Figure 6-8: Schematic: Vacuum Management via Vacuum Transducer to Main Control Board. 139
Figure 8-1: A printer as it will appear in wfx.videojet.com at installation if no Workflow Modules have been sold. 146
Figure 8-2: Status of a single printer as displayed via the workflow portal using a Videojet Service log-in. 146
Figure 8-3: Restore points in the Printer Configuration section of the workflow portal. 148
Figure 8-4: Remote Edge Server board, out of its case. 154
Figure 8-5: Sample integration with RES, Ethernet connectivity, PHYSICAL BRIDGE. 155
Figure 8-6: Alternate integration with RES, Ethernet connectivity, VIRTUAL BRIDGE. 156
Figure 8-7: Alternate integration with RES, Ethernet connectivity, COMMON NETWORK. 157
Figure 9-1: The copy crash files procedure writes to EclipseReports\Crashes on the prepared USB stick. 182
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List of Tables
Table 3-1: Ink Volume Displayed by Percent 81
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Index
Data Markers 162
A DHCP 154
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H M
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Index
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W
U
Wheatstone Bridge 68
Umbilical 77-78, 91, 127
USB 160
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Index
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