CM1942

2-Port 4K DisplayPort Dual Display

Mini-Matrix Boundless KVM Switch
User Manual
CM1942 User Manual

Compliance Statements
FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE
STATEMENT
This equipment has been tested and found to comply with the limits for a Class
B digital service, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. Any changes or modifications made to this equipment
may void the user’s authority to operate this equipment. This equipment
generates, uses, and can radiate radio frequency energy. If not installed and
used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user's authority to operate this
equipment.

KCC Statement

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 CM1942 User Manual

Industry Canada Statement

This Class B digital apparatus complies with Canadian ICES-003.

HDMI Trademark Statement

The terms HDMI, HDMI High-Definition Multimedia Interface, and the
HDMI Logo are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc.

RoHS
This product is RoHS compliant.

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CM1942 User Manual

User Information

Online Registration
Be sure to register your product at our online support center:
International http://eservice.aten.com

Telephone Support
For telephone support, call this number:

International 886-2-8692-6959
China 86-400-810-0-810
Japan 81-3-5615-5811
Korea 82-2-467-6789
North America 1-888-999-ATEN ext 4988
1-949-428-1111

User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer's software described in this manual is sold or licensed as is.
Should the programs prove defective following their purchase, the buyer (and
not the manufacturer, its distributor, or its dealer), assumes the entire cost of all
necessary servicing, repair and any incidental or consequential damages
resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.

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 CM1942 User Manual

Product Information
For information about all ATEN products and how they can help you connect
without limits, visit ATEN on the Web or contact an ATEN Authorized
Reseller. Visit ATEN on the Web for a list of locations and telephone numbers:

International http://www.aten.com

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CM1942 User Manual

Package Contents
Check to make sure that all the components are in working order. If you
encounter any problem, please contact your dealer.
 1 CM1942 2-Port 4K DisplayPort Dual Display Mini-Matrix Boundless
KVM Switch
 4 DisplayPort cables
 2 microphone cables
 2 speaker cables
 2 USB 3.0 Type-A to Type-B cables
 1 remote port selector
 1 power adapter
 1 user instructions

Note: 4K video resolution needs the high quality DisplayPort Cable.

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 CM1942 User Manual

Contents
Compliance Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
User Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Online Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
User Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

1. Introduction
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Buzzer Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2. Hardware Setup
Cable Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installation Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

3. Basic Operation
Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Manual Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Mouse Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Hotkey Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Remote Port Selector Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Boundless Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Boundless Switching Settings with a Mouse Cursor . . . . . . . . . . . 12
Operation Mode Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Display Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Single PC Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Dual PC Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Dual Display Layouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Hot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Powering Off and Restarting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Port ID Numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Alternative Manual Port Selection Settings . . . . . . . . . . . . . . . . . . . . . . . . 16

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4. Hotkey Operation
Port Switching. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Cycling Through the Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Going Directly to a Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Boundless Switching with a Mouse Cursor . . . . . . . . . . . . . . . . . . . . 21
Auto Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Hotkey Setting Mode (HSM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Invoking HSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Alternate HSM Invocation Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Alternate Port Switching Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Keyboard Operating Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
List Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
USB Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Keyboard Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Buzzer Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Hotkey Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Firmware Upgrade Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Power on Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Alternative Manual Port Selection Settings . . . . . . . . . . . . . . . . . . . . . 27
Keyboard Emulation Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Mouse Emulation Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Mouse Port Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting the PC Operation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
N-Key Rollover Keyboard Supporting Function . . . . . . . . . . . . . . . . . 28
Boundless Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting the Screen Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuring the Monitor Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Example 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Example 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Example 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Example 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Stereo Audio Mixer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Automatic Audio Mixer Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Manual Audio Mixer Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
EDID Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
HSM Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

5. Keyboard Emulation
Mac Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Sun Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

6. The Firmware Upgrade Utility

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Starting the Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Upgrade Succeeded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

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 CM1942 User Manual

Upgrade Failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

7. Appendix
Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Hotkey Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
ATEN Standard Warranty Policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

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CM1942 User Manual

About this Manual

This User Manual is provided to help you get the most from your CM1942 unit.
It covers all aspects of installation, configuration and operation. An overview
of the information found in the manual is provided below.
Chapter 1, Introduction, introduces you to the CM1942. Its purpose,
features and benefits are presented, and its front, side, and back panel
components are described.
Chapter 2, Hardware Setup, describes how to set up your installation. The
necessary steps are provided.
Chapter 3, Basic Operation, explains the fundamental concepts involved
in operating the CM1942.
Chapter 4, Hotkey Operation, details all of the concepts and procedures
involved in the Hotkey operation of your CM1942 installation.
Chapter 5, Keyboard Emulation, provides tables that list the PC to Mac
and PC to Sun keyboard emulation mappings.
Chapter 6, The Firmware Upgrade Utility, explains how to use the
CM1942's firmware with the latest available versions.
Appendix, which provides specifications and other technical information
regarding the CM1942.

Note:
 Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the unit or any connected
devices.
 The product may be updated, with features and functions added, improved
or removed since the release of this manual. For an up-to-date user
manual, visit http://www.aten.com/global/en/

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 CM1942 User Manual

Conventions
This manual uses the following conventions:

Monospaced Indicates text that you should key in.

[] Indicates keys you should press. For example, [Enter] means to
press the Enter key. If keys need to be chorded, they appear
together in the same bracket with a plus sign between them:
[Ctrl+Alt].
1. Numbered lists represent procedures with sequential steps.
♦ Bullet lists provide information, but do not involve sequential steps.
> Indicates selecting the option (on a menu or dialog box, for
example), that comes next. For example, Start > Run means to
open the Start menu, and then select Run.
Indicates critical information.

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This Page Intentionally Left Blank

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 Chapter 1
Introduction
Overview

The CM1942 2-Port 4K DisplayPort Dual Display Mini-Matrix Boundless

KVM Switch, combining a 2-port DisplayPort switch and a 2-port USB 3.1
Gen 1 hub,is designed to provide instant access to two DisplayPort computers
via a single USB / HDMI console. The CM1942 features two PC Operation
Modes to facilitate KVM switching in a 2x2 PC / monitor matrix. In Single PC
Mode, content of the PC with the current KVM focus can be displayed over
both monitors; Dual PC Mode, on the other hand, allows content of both PCs
to be displayed separately on two monitors regardless of the KVM focus.
Advanced video support provides a better-defined HDMI connection with
vivid video resolutions up to 4K DCI (4096 x 2160 @ 60 Hz). With the
CM1942, users can quickly and effortlessly switch between two computers by
using convenient pushbuttons, hotkeys, mouse wheel, mouse cursor, and
remote port selector. Featuring Boundless Switching, the CM1942 allows
users to simply move the mouse cursor across windows to switch to other video
sources. This makes it easier to instantly access and control a target computer.
With the built-in 2-port USB 3.1 Gen 1 hub, access to connected peripherals is
easy between two computers while peripheral is independent of the KVM
focus. In addition, the CM1942 allows data transfer rates up to 5 Gbps for
maximum multimedia operation efficiency, making desktop multitasking
effortless and more productive.
Engineered to meet the ever-increasing demand for dual display, ultra-fast data
transmission rates, and lossless 4K video resolution, the CM1942 is
specifically designed for applications in which multitasking is vital such as
graphic design, financial trading, and video post production.

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CM1942 User Manual

Features

 One dual-view USB / HDMI console controls two DisplayPort computers

and two USB 3.1 Gen 1 peripherals
 Two PC Operation Modes
 Single PC Mode – allows content of the PC with current KVM focus to
be displayed over both monitors
 Dual PC Mode – allows content of two PCs to be displayed separately
on two monitors regardless of the KVM focus
 Supports superior video quality – resolutions up to 4K DCI (4096 x 2160
@ 60Hz)
 Computer selection via pushbuttons, hotkeys, mouse wheel1, mouse
cursor, and remote port selector
 Boundless Switching – allows the mouse cursor to move across screen
borders for quick switching between video sources
 Video DynaSync™ – exclusive ATEN technology eliminates boot-up
display problems and optimizes resolutions when switching between ports
 Audio Mixer Mode – mixes up to two audio sources as one audio output
 DisplayPort 1.22, HDMI, and HDCP compliant
 Built-in 2-port USB 3.1 Gen 1 hub with SuperSpeed 5 Gbps data transfer
rates
 Power on detection
 Console mouse port emulation / bypass feature supports most mouse
drivers and multifunction mice
 Console keyboard emulation / bypass feature supports most multimedia
keyboards
 Multilingual keyboard mapping - supports English, Japanese, French, and
German keyboards

Note: 1. Mouse port switching is only supported under mouse emulation

mode with a USB 3-button mouse wheel.
2. For DisplayPort compliant display device, make sure to configure
the device setting to be compatible with DisplayPort 1.2 to avoid
compatibility issue.

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 Chapter 1. Introduction

Requirements

Console
 Two HDMI monitors capable of the highest possible resolution
 A USB mouse
 A USB keyboard
 Microphone and speakers

Computers
The following equipment must be available on each computer:
 Two DisplayPort ports
 A USB Type-A port
 Audio ports

Cables
To guarantee video quality, we recommend using only ATEN DisplayPort
KVM cables which are certified by the VESA Compliance Program.

Note:
 The quality of the display is affected by the quality of the cables.We
recommend the total length from the source to the monitor to not exceed
3.3 meters (1.5 meters between the PC and the KVM switch. 1.8 meters
between the KVM switch and the monitor). If you need additional cables,
please contact your dealer to purchase ATEN approved cables.
 If you are using DisplayPort cables that are only DP 1.1 compliant, make
sure the DisplayPort setting of the monitor is set to auto or DP 1.1.

Operating Systems
 Windows
 Mac
 Linux

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CM1942 User Manual

Components

Top View

3 2 3

Front View

4 5

6 7 12

Rear View

10 8 9 11 13 14 13 14

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 Chapter 1. Introduction

No. Component Description

Top View

1 port LEDs The LEDs will light to indicate its mode and status:

Single Dual Audio KVM USB

Audio KVM USB
PC PC
KVM
 Lights DIM ORANGE to indicate that the computer
attached to the corresponding port is connected (online).
 Changes to BRIGHT ORANGE to indicate that the com-
puter attached to its corresponding port is the one that has
the KVM focus (Selected).
 Flashes to indicate that the computer attached to its corre-
sponding port is being accessed under Auto Scan mode.
 All LEDs flash together to indicate Firmware Upgrade
Mode is in effect.
USB
 Lights GREEN to indicate that the computer attached to its
corresponding port is the one that has access to the USB
peripherals.
Audio
 Lights GREEN to indicate that the audio is being outputted
from the corresponding port(s).

2 mode selection The LEDs will light to indicate its mode and status:
pushbutton

Single Dual Audio KVM USB

Audio KVM USB
PC PC
 Press and hold mode selection pushbutton and the remote
port selector pushbutton before powering on to enter Firm-
ware Upgrade Mode. See The Firmware Upgrade Utility,
page 39.
 Press the mode selection pushbutton to switch between
Single PC Mode and Dual PC Mode.
 Single PC Mode – operate with one PC, and view the
content of the same PC at a time.
 Dual PC Mode – operate with the first PC, and view
the content of the second PC at a time.

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CM1942 User Manual

No. Component Description

3 port selection For manual port selection (see Manual Switching, page 11):
pushbuttons  Press a switch for less than two seconds to bring the KVM,
USB hub, and audio focus to the computer attached to its
corresponding port.
 Press a port selection pushbutton for longer than two sec-
onds to only bring the KVM focus to the computer attached
to its corresponding port.
 Press a port selection pushbutton twice to bring the audio
focus to the computer attached to its corresponding port.
 Press port selection pushbuttons 1 and 2 simultaneously
for 2 seconds to start Auto Scan Mode (see Boundless
Switching with a Mouse Cursor, page 21).

Front View

4 audio jacks Your main console microphone and speakers plug in here.
Note: The microphone and speakers plugged into the front
panel have priority over those plugged into the rear panel.

5 USB 3.1 Gen 1 USB peripherals (printers, scanners, drives etc.) plug into this
Type-A port port. This USB 3.1 Gen 1 port features 5 Gbps data transfer
rates for compatible USB peripherals.

Rear View (Console Ports Section)

6 USB 2.0 Type-A The cables from your keyboard (6), mouse (6), monitors (7),
ports microphone (8), and speakers (8) plug in here. Each
connector is marked with an appropriate icon to indicate
7 HDMI out
itself.
8 audio jacks

9 USB 3.1 Gen 1 USB peripherals (printers, scanners, drives etc.) plug into this
Type-A port port. This USB 3.1 Gen 1 port features 5 Gbps data transfer
rates for compatible USB peripherals.

10 power jack The power adapter cable plugs into this jack.

11 remote port The remote port selector plugs in here.

selector jack

Rear View (KVM Ports Section)

12 DisplayPort in The monitor cables that link the switch to your computers
plug in here. Each KVM port section is comprised of a
microphone jack, speaker jack, USB Type-B port, and two
DisplayPort connectors.

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 Chapter 1. Introduction

No. Component Description

13 audio jacks The audio cables that link the switch to your computers plug
in here. Each KVM port section is comprised of a microphone
jack, speaker jack, USB Type-B port, and two DisplayPort
connectors.

14 USB Type-B The USB Type-A to USB Type-B cables that link the switch to
ports your computers plug in here. Each KVM port section is
comprised of a microphone jack, speaker jack, USB Type-B
port, and two DisplayPort connectors.

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CM1942 User Manual

Buzzer Behavior

Sound Description

1 beep  Changing port

 Activating auto-scan mode
 Pausing/resuming auto-scan
1 long beep  Powering on the unit
 Resetting the unit
2 beeps  Interrupting auto-scan
 Entering keyboard emulation off mode
 Finishing USB synchronization

Refer to Buzzer Control on page 26 if you wish to turn the buzzer on or off.

8
 Chapter 2
Hardware Setup

1. Important safety information regarding the placement of this

device is provided on page 45. Please review it before
proceeding.
2. To prevent damage to your installation from power surges or
static electricity. It is important that all connected devices are
properly grounded.
3. Make sure that power to all the devices you will be installing has
been turned off. You must unplug the power cords of any
computers that have the Keyboard Power On function.
4. Please operate the device with caution when under high
environmental temperatures, as the surface of the device may
become overheated under such conditions. For instance, the
surface temperature of the device may reach 70 °C (158 °F) or
higher when the environmental temperature reaches close 50 °C
(122 °F).

Cable Connections
To set up your installation, refer to the installation diagram on the following
page (the numbers in the diagram on page 10 correspond to the steps below),
and do the following:
1. Connect your USB keyboard and USB mouse to the unit’s USB 2.0 Type-
A ports.
2. Connect up to two HDMI-enabled displays to the unit’s HDMI output
ports.
3. Connect your primary microphone and speakers to the unit’s audio jacks
located on the front panel. Optionally, connect your secondary microphone
and speakers to the unit’s audio jacks located on the rear panel.

Note: The microphone and speakers connected into the front panel have
priority over those connected into these jacks.

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CM1942 User Manual

4. Using the provided cables, connect the audio, video, and USB ports of up
to 2 PCs to the KVM ports section on the KVM switch.

Note: Verify that all the connectors are in the same KVM ports section (all
in CPU1, all in CPU2, etc.).

5. (Optional) Connect your USB peripherals to the unit’s USB 3.1 Gen 1
Type-A ports.
6. (Optional) To use the remote port selector, connect its cable to the unit’s
remote port selector jack.
7. Plug the power adapter to the unit’s power jack. Now the CM1942 is
turned on.
8. Power on the computers, displays, and the other connected devices.

Installation Diagram

CM1942
(Front)

Audio USB

USB
Mic Speakers
1 2 6 Flash Drive

Keyboard Mouse Monitor Monitor

Remote Port
Selector
3 5

USB USB HDMI HDMI 2.5 mm

CM1942
(Rear)

Power Audio USB

Audio USB DP

Power AdapterMic Speakers Printer

PC x 2
7 3 5
4

10
 Chapter 3
Basic Operation
Port Switching
There are five convenient methods to switch between the computers: Manual
– by pressing the port selection pushbuttons on the front panel, Mouse – by
clicking the scroll wheel of the mouse, Hotkey – by entering combinations on
the keyboard, Remote Port Selector – by pressing the remote port selector
button, and Boundless Switching – by moving the mouse cursor across display
borders.

Manual Switching
For manual port selection:
 Press and release a port selection pushbutton to bring the KVM focus, plus
the USB and Audio focus, to the computer attached to its corresponding
port.
 Press and hold a port selection pushbutton for more than 2 seconds to
bring the KVM focus to the computer attached to its corresponding port.
The USB and Audio focus does not change – they stay with the port that
they are already on.
 Press a port selection pushbutton twice to bring the audio focus to the
computer attached to its corresponding port.
 Press and hold port selection pushbuttons 1 and 2 for more than 2 seconds
to start Auto Scan Mode (see page 21 for details).
 Press and release either port selection pushbutton to stop Auto Scan Mode.
The KVM focus goes to the computer attached to the corresponding port
of the switch you pressed.

Mouse Switching
For mouse port selection: Double-click the scroll wheel of your USB mouse to
cycle through the ports.

Note:
 Mouse switching is only supported by USB 3-key scroll wheel mice.
 Mouse switching is disabled by default. See Hotkey Setting Mode (HSM),
page 23, to enable mouse switching.
 Mouse switching is only supported when Mouse Emulation is enabled.

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CM1942 User Manual

Hotkey Switching
For Hotkey port selection: All port switches from the keyboard begin by
pressing the Scroll Lock key twice. Regarding details of the Hotkey
parameters, see Hotkey Operation, page 17.

Remote Port Selector Switching

For Remote Port Selection: Press the remote port selector button to cycle
through the ports. Make sure the remote port selector is plugged into the
Remote Port Selector Jack.

Boundless Switching
Boundless Switching is for port selection by moving the cursor across the
display borders – when the cursor appears on the next screen, the keyboard and
mouse focus switches. Before using Boundless Switching, you must turn off
mouse acceleration in the operating system and configure:
 The screen size of all connected displays via hotkey, for more information,
see Screen Size, page 18.
 The monitor layout via hotkey, for more information see Monitor Layout,
page 25.

Boundless Switching Settings with a Mouse Cursor

You can set the boundless switching keyboard and mouse focus behavior when
the cursor appears on the next screen. For more information, see Boundless
Switching with a Mouse Cursor, page 21.

Operation Mode Switching

There are two methods you can switch between Single PC Mode and Dual PC
Mode for your computer operation.
 Via hotkeys: For more information, see Setting the PC Operation Mode,
page 28.
 Via the remote port selector: Make sure the remote port selector is
connected to the CM1942, press and hold the remote port selector for 3
seconds to switch between the operation modes.

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 Chapter 3. Basic Operation

Display Mode
The CM1942 support two display modes, you can either display the content of
one PC on 2 monitors or display the contents of two PCs separately on two
monitors.
Single PC Mode
Extend Display (default)

PC 1 PC 1
Input A Input B

Display A Display B
Dual PC Mode
Dual Display
PC 1 PC 2
Input A Input A

Display A Display B
For more information on how to configure different dual display layouts
related hotkeys, see Dual Display Layouts, page 14. Before configuring the
monitor layout you must switch to Dual PC Mode, see Setting the PC
Operation Mode, page 28.
Matrix Display
To display two PCs separately on two monitors, make sure the following
configurations are made. This function is only supported by CM1942 using
firmware version v1.0.066 or later.
 Please configure your PC’s display settings and make sure the main
display of your PCs are connected to the DisplayPort output port (A) on
both the CPU1 and CPU2 ports.
 Please make sure the EDID mode is not set to default setting(n=1), see
EDID Mode, page 33.

PC 1 PC 2 PC 1 PC 2
Input A Input B Input B Input A

Display A Display B Display A Display B

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CM1942 User Manual

Dual Display Layouts

Dual Display layout 1

Display A PC 1 PC 2 Display B
Input A Input A PC 2 Input B PC 1 Input B

PC 2 Input A PC 1 Input A

Rear View

Hotkeys:
[Invoke HSM (page 23)] + [P] + [A] + [1] + [2] + [Enter]

Dual Display layout 2

Display B PC 2 PC 1 Display A
Input A Input A PC 2 Input B PC 1 Input B

PC 2 Input A PC 1 Input A

Rear View

Hotkeys:
[Invoke HSM (page 23)] + [P] + [A] + [2] + [1] + [Enter]

Dual Display layout 3

PC 1
Display A Input A

PC 2
Display B Input A
PC 2 Input B PC 1 Input B

PC 2 Input A PC 1 Input A

Rear View

Hotkeys:
[Invoke HSM (page 23)] + [P] + [A] + [1] + [B] + [2] + [Enter]

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 Chapter 3. Basic Operation

Dual Display layout 4

PC 2
Input A Display B

PC 1
Input A Display A
PC 2 Input B PC 1 Input B

PC 2 Input A PC 1 Input A

Rear View

Hotkeys:
[Invoke HSM (page 23)] + [P] + [A] + [2] + [B] + [1] + [Enter]

Hot Plugging
The CM1942 supports USB hot plugging – components can be removed and
added back into the installation by unplugging their cables from the USB hub
ports without the need to shut the unit down.

Powering Off and Restarting

If it becomes necessary to power off the CM1942 unit, before starting it back
up, you must do the following:
1. Shut down all the computers that are attached to the switch.
2. Unplug the switch’s power adapter cable.
3. Wait 10 seconds, then plug the switch’s power adapter cable back in.
4. Once the switch is powered up, power on the computers.

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CM1942 User Manual

Port ID Numbering
Each KVM port section on the CM1942 switch is assigned a port number (1 to
2). The port numbers are marked (CPU 1 and CPU 2) on the rear panel of the
switch (see page 4 for details).
The Port ID of a computer is derived from the KVM port number it is
connected to. For example, a computer connected to KVM port 2 has a Port ID
of 2.
The Port ID is used to specify which computer gets the KVM, USB peripheral,
and audio focus with the Hotkey port selection method (see page 19 for
details).

Alternative Manual Port Selection Settings

When Hotkey Setting Mode has been activated, pressing [S] will invoke the
alternative front panel pushbutton manual port selection functions, as
explained below:
 Press a port selection pushbutton once to bring only the KVM focus to the
computer attached to its corresponding port.
 Press and hold a port selection pushbutton for more than 2 seconds to
bring the KVM, audio and USB focus to the computer attached to its
corresponding port.
 Press a port selection pushbutton twice to bring the audio focus to the
computer attached to its corresponding port.
 Press and hold port selection pushbuttons 1 and 2 for more than 2 seconds
to start Auto Scan Mode, see page 21 for details.

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 Chapter 4
Hotkey Operation
The CM1942 provides an extensive, easy-to-use, Hotkey function that makes
it convenient to control and configure your KVM installation from the
keyboard. Hotkeys provide asynchronous (independent) switching of the
KVM, USB hub and audio focus. If you wish, you can give one computer the
KVM console focus, another the USB hub focus and the other two the audio
focus.

Port Switching
All port switches begin with tapping the [Scroll Lock] key twice. The tables
below describe the actions that each combination performs.

Note: If using the [Scroll Lock] key conflicts with other programs running on
the computer, the [Ctrl] key can be used, instead. See Alternate Port
Switching Keys, page 24, for details.

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CM1942 User Manual

Cycling Through the Ports

Hotkey Action

[Scroll Lock] [Scroll Lock] Brings the KVM, USB hub, and audio focus from the
[Enter] port that currently has the KVM focus to the next port on
the installation (1 to 2; 2 to 1).
Example:
1. Press [Scroll Lock] twice.
2. Press [Enter].

[Scroll Lock] [Scroll Lock] Brings only the KVM focus from the port that currently
[K] [Enter] has it to the next port on the installation. The USB and
audio focus remain where they are.
Example:
1. Press [Scroll Lock] twice.
2. Press [K].
3. Press [Enter].

[Scroll Lock] [Scroll Lock] Brings only the USB hub focus from the port that
[U] [Enter] currently has it to the next port on the installation. The
KVM and audio focus remain where they are.
Example:
1. Press [Scroll Lock] twice.
2. Press [U].
3. Press [Enter].

[Scroll Lock] [Scroll Lock] Brings only the audio focus from the port that currently
[S] [Enter] has it to the next port on the installation. The KVM and
USB hub focus remain where they are.
Example:
1. Press [Scroll Lock] twice.
2. Press [S].
3. Press [Enter].

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 Chapter 4. Hotkey Operation

Going Directly to a Port

Hotkey Action

[Scroll Lock] [Scroll Lock] [n] Brings the KVM, USB hub, and audio focus to the
[Enter] computer attached to the port corresponding to the
specified Port ID.
Example:
1. Press [Scroll Lock] twice.
2. Press [2].
3. Press [Enter].

[Scroll Lock] [Scroll Lock] [n] Brings only the KVM focus to the computer attached
[K] [Enter] to the specified port. The USB hub and audio focus
remain where they are.
Example:
1. Press [Scroll Lock] twice.
2. Press [2].
3. Press [K].
4. Press [Enter].

[Scroll Lock] [Scroll Lock] [n] Brings only the USB hub focus to the computer
[U] [Enter] attached to the specified port. The KVM and audio
focus remain where they are.
Example:
1. Press [Scroll Lock] twice.
2. Press [2].
3. Press [U].
4. Press [Enter].

[Scroll Lock] [Scroll Lock] [n] Brings only the audio focus to the computer attached
[S] [Enter] to the specified port. The KVM and USB hub focus
remain where they are.
Example:
1. Press [Scroll Lock] twice.
2. Press [2].
3. Press [S].
4. Press [Enter].

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CM1942 User Manual

Hotkey Action

[Scroll Lock] [Scroll Lock] [n] Brings the KVM and USB hub focus to the computer
[K] [U] [Enter] attached to the specified port. The audio focus
remains where it is.
Example:
1. Press [Scroll Lock] twice.
2. Press [2].
3. Press [K], and then press [U].
4. Press [Enter].

[Scroll Lock] [Scroll Lock] [n] Brings the KVM and audio focus to the computer
[K] [S] [Enter] attached to the specified port. The USB hub focus
remains where it is.
Example:
1. Press [Scroll Lock] twice.
2. Press [2].
3. Press [K], and then press [S].
4. Press [Enter].

[Scroll Lock] [Scroll Lock] [n] Brings the USB hub and audio focus to the computer
[U] [S] [Enter] attached to the specified port. The KVM focus
remains where it is.
Example:
1. Press [Scroll Lock] twice.
2. Press [2].
3. Press [U], and then press [S].
4. Press [Enter].

[Scroll Lock] [Scroll Lock] [n] Brings the KVM, USB hub and audio focus to the
[K] [S] [U] [Enter] computer attached to the specified port.
Example:
1. Press [Scroll Lock] twice.
2. Press [2].
3. Press [K], [S], and then press [U].
4. Press [Enter].
Note: This is the same action as [Scroll Lock] [Scroll
Lock] [n] [Enter].

Note: The n stands for the computer’s Port ID number (1, 2, or 3). See Port
ID Numbering, page 16 for details. Replace the n with the appropriate
Port ID when entering Hotkey combinations.

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 Chapter 4. Hotkey Operation

Boundless Switching with a Mouse Cursor

Hotkey Action

[Scroll Lock] [Scroll Lock] Sets the keyboard and mouse, and USB focus from
[K] [U] [Enter] the port that currently has the KVM focus to the next port
on the installation with the mouse cursor. The audio
focus remains where it is.
Example:
1. Press [Scroll Lock] twice.
2. Press [K], and then press [U].
3. Press [Enter].

[Scroll Lock] [Scroll Lock] Sets the keyboard and mouse, and audio focus from
[K] [S] [Enter] the port that currently has the KVM focus to the next port
on the installation with the mouse cursor. The USB hub
focus remains where it is.
Example:
1. Press [Scroll Lock] twice.
2. Press [K], and then press [S].
3. Press [Enter].

[Scroll Lock] [Scroll Lock] Sets only the keyboard and mouse focus from the port
[K] [K] [Enter] that currently has the KVM focus to the next port on the
installation with the mouse cursor. The USB hub and
audio focus remains where it is.
Example:
1. Press [Scroll Lock] twice.
2. Press [K], and then press [K].
3. Press [Enter].

[Scroll Lock] [Scroll Lock] Sets the keyboard and mouse, USB hub, and audio
[K] [U] [S] [Enter] focus from the port that currently has it to the next port
on the installation.
Example:
1. Press [Scroll Lock] twice.
2. Press [K], [U], and then press [S].
3. Press [Enter].

Note: For these hotkeys to work, the boundless switching and dual PC mode
must be enabled. See Boundless Switching, page 28, and Setting the PC
Operation Mode, page 28.

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CM1942 User Manual

Auto Scanning
The CM1942’s Auto Scan feature automatically cycles the KVM focus
through the computer ports at regular intervals. This allows you to monitor the
computer activity without having to take the trouble of switching from port to
port manually. See the table below for details.

Hotkey Action

[Scroll Lock] [Scroll Invokes Auto Scan. The KVM focus cycles from port to port
Lock] [A] [Enter] at 5 second intervals. Five second intervals is the Default
setting.

[Scroll Lock] [Scroll The KVM focus cycles from port to port at n second intervals.
Lock] [A] [n] [Enter]

Note:
 The n stands for the number of seconds that the CM1942 should dwell on
a port before moving on to the next. Replace the n with a number between
1 and 99 when entering this Hotkey combination.
 While Auto Scan Mode is in effect, ordinary keyboard and mouse
functions are suspended – only Auto Scan Mode compliant keystrokes and
mouse clicks can be input. You must exit Auto Scan Mode in order to
regain normal control of the console.
 Although the video focus switches from port to port, the audio and USB
focus do not switch. They stay at the port they were on when Auto
Scanning started
 To exit Auto Scan Mode, press the [Esc] key, or the [Spacebar].

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 Chapter 4. Hotkey Operation

Hotkey Setting Mode (HSM)

Hotkey Setting Mode (HSM) is used to set up your CM1942 switch

configuration. All operations begin with invoking Hotkey Setting Mode.

Invoking HSM
To invoke HSM do the following:
1. Press and hold down [Num Lock].
2. Press and release [-].
3. Release [Num Lock].

Note: There is an alternate key combination to invoke HSM. See below for
details.

When HSM is active, the Caps Lock, and Scroll Lock LEDs flash in succession
to indicate that HSM is in effect. They stop flashing and revert to normal status
when you exit HSM.
Ordinary keyboard and mouse functions are suspended – only Hotkey
compliant keystrokes and mouse clicks (described in the sections that follow),
can be input.
At the conclusion of some Hotkey operations, you automatically exit Hotkey
mode. With some operations, you must exit manually. To exit HSM manually,
press the [Esc] key, or the [Spacebar].

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CM1942 User Manual

Alternate HSM Invocation Keys

An alternate set of HSM invocation keys is provided in case the default set
conflicts with programs running on the computers.
To switch to the alternate HSM invocation set, do the following:
1. Invoke HSM (see page 23).
2. Press and release [H].
The HSM invocation keys become the [Ctrl] key (instead of [Num Lock])
and the [F12] key (instead of [-]).

Note: This procedure is a toggle between the two methods. To revert back
to the original HSM invocation keys, invoke HSM, then press and
release the [H] key again.

Alternate Port Switching Keys

An alternate way of activating port switching is by pressing the [Ctrl] key
twice. To use the alternate port switching hotkeys, do the following:
1. Invoke HSM (see page 23).
2. Press and release [T].

Note: This procedure is a toggle between the two methods. To revert back
to the original [Scroll Lock] [Scroll Lock] method, go through the
steps above.

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 Chapter 4. Hotkey Operation

Keyboard Operating Platform

The CM1942’s default port configuration is for a PC compatible keyboard
operating platform. If your console uses a PC compatible keyboard and you
have a Mac or Sun attached to a port, for example, you can change the port’s
keyboard operating platform configuration so that the PC compatible keyboard
emulates the Mac or Sun keyboard. The procedure is as follows:
1. Bring the KVM focus to the port you want to set.
2. Invoke HSM (see page 23).
3. Press and release the appropriate Function key (see table below). After
completing this procedure, you automatically exit HSM.

Function Key Operation

[F1] Sets the SPC mode so that it can work under special
operating systems as a standard (104 key) keyboard.

[F2] Enables Mac keyboard emulation, see page 37, for details.

[F3] Enables Sun keyboard emulation, see page 38, for details.

[F10] Enables Windows keyboard emulation.

List Switch Settings

To see a listing of the current switch settings, do the following:
1. Open a text editor or word processor and place the cursor in the page
window.
2. Invoke HSM (see page 23).
3. Press and release [F4] to display the settings.

USB Reset
If the USB loses focus and needs to be reset, do the following:
1. Invoke HSM (see page 23).
2. Press and release [F5].

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CM1942 User Manual

Keyboard Language
To change the keyboard language, do the following:
1. Invoke HSM (see page 23).
2. Press and release [F6] [nn] [Enter].

Note: nn is a two-digit number that represents the keyboard language code

(US English: 33; French: 08; Japanese: 15; German: 09).

Buzzer Control
The buzzer can be turned on or off. To turn the buzzer on/off, do the following:
1. Invoke HSM (see page 23).
2. Press and release [B].

Hotkey Port Switching

To enable / disable hotkey port switching, do the following:
1. Invoke HSM (see page 23).
2. Press [X] [Enter].
When disabled, port switching hotkeys [Scroll Lock] [Scroll Lock] (and the
alternative [Ctrl] [Ctrl]) will not work.

Firmware Upgrade Mode

To enter Firmware Upgrade Mode, do the following:
1. Invoke HSM (see page 23).
2. Key in: upgrade
3. Press [Enter].
The front panel LEDs flash to indicate Firmware Upgrade Mode is in
effect.

Note: To exit Firmware Upgrade Mode, you must power off the switch.

26
 Chapter 4. Hotkey Operation

Restore Default Settings

To reset the CM1942 to its default Hotkey settings, do the following:
1. Invoke HSM (see page 23).
2. Press [R] [Enter].
All Hotkey settings return to the factory default settings.

Power on Detection
With Power on Detection, if the focus computer is powered off, the switch will
automatically switch to the next powered-on computer. Power on Detection
can be enabled or disabled. The default setting is enabled. To enable/disable
Power on Detection, do the following:
1. Invoke HSM (see page 23).
2. Press [E].

Alternative Manual Port Selection Settings

To toggle between the default and the alternative front panel pushbutton
manual port selection settings, do the following:
1. Invoke HSM (see page 23).
2. Press [S].
See Alternative Manual Port Selection Settings, page 16, for full details of the
alternative front panel pushbutton manual port selection settings.

Keyboard Emulation Control

To enable / disable keyboard emulation, do the following:
1. Invoke HSM (see page 23).
2. Press [N].

Mouse Emulation Control

To enable / disable mouse emulation, do the following:
1. Invoke HSM (see page 23).
2. Press [M].

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CM1942 User Manual

Mouse Port Switching

Mouse Port Switching allows you to switch ports using mouse wheel button
(clicked twice). For Mouse Port Switching to work, Mouse Emulation must be
enabled. To enable/disable mouse port switching, do the following:
1. Invoke HSM (see page 23).
2. Press [W].

Setting the PC Operation Mode

This hotkey allows you to switch between Single PC Mode and Dual PC Mode.
To switch the CM1942 to Dual PC Mode, do the following:
1. Invoke HSM (see page 23).
2. Press [O] [Enter].

Note: This procedure is a toggle between the two operation modes. To

revert back to the Single PC Mode, go through the steps above.

N-Key Rollover Keyboard Supporting Function

To enable / disable N-key rollover keyboard supporting function, do the
following:
1. Invoke HSM (see page 23).
2. Press [K] [Enter].

Note: If you encounter any problem when using the BIOS when your
computer is starting up, please turn off the N-Key rollover keyboard
supporting function and then try again.

Boundless Switching
To enable or disable to toggle between the boundless switching, do the
following:
1. Invoke HSM (see page 23).
2. Press [Y] [Enter].

Note: 1. This procedure is a toggle. To enable / disable the boundless

switching, repeat step 1 and 2.
2. The mouse emulation must be enabled for the boundless
switching to work, see Mouse Emulation Control, page 27.

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 Chapter 4. Hotkey Operation

Setting the Screen Resolution

To set a resolution for your screen, do the following:
1. Invoke HSM (see page 23).
2. Press [L] [Resolution (e.g., 3840 x 2160)] [Enter]. The available
resolution value can be set anywhere from 100 ~ 9999 x 100 ~ 9999.

Configuring the Monitor Layout

Before configuring the monitor layout you must switch to Dual PC Mode, see
Setting the PC Operation Mode, page 28. To configure the monitor layout, do
the following:
1. Invoke HSM (see page 23).
2. Type in the layout using the parameters below:

Parameter Row Monitor

P A 1, 2

B 1, 2

Parameter refers to the letter “P” which all commands must begin with
(PA12). Row refers to a group of displays aligned together, each letter
represents a row: A, B. Monitor refers to a display in each row: 1, 2. Enter the
number in order as it appears in the layout, left-to-right, beginning with Row
A. The number represents the computer connected to a port # on the CM1942.

Note: Monitor 1 refers to the monitor connected to Port 1; Monitor 2 refers to

the monitor connected to Port 2 respectively.

Examples are provided below with different layouts and arrows showing where
the mouse cursor can cross display borders to switch computers.

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CM1942 User Manual

Example 1
To key in a layout, enter "P" followed by "A" and a number for each display.
If you have two displays in one row, type: PA12 [Enter]. The monitor 1 and 2
are fixed on the left and right in a row monitor layout.
1 x 2 Monitor Layout

A1 A2

Example 2
To key in a layout, enter "P" followed by "A" and a number for each display.
If you have one display in each row, type: PA21 [Enter]. The monitor 1 and 2
are fixed on the right and left in a tier monitor layout.
1 x 2 Monitor Layout

A2 A1

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 Chapter 4. Hotkey Operation

Example 3
To key in a layout, enter "P" followed by "A" and a number for each display.
If you have one display in each row, type: PA1B2 [Enter]. The monitor 1 and
2 are fixed on the top and bottom in a tier monitor layout.
2 x 1 Monitor Layout

A1

B2

Example 4
To key in a layout, enter "P" followed by "A" and a number for each display.
If you have one display in each row, type: PA2B1 [Enter]. The monitor 1 and
2 are fixed on the bottom and top in a tier monitor layout.
2 x 1 Monitor Layout

A2

B1

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CM1942 User Manual

Stereo Audio Mixer

Stereo audio mixer is a mode function that mixes up to two audio sources and
output the mixed audio (to the speakers). To enable / disable the stereo audio
mixer mode, do the following:
1. Invoke HSM (see page 23).
2. Press [A] [O] [Enter].

Note: 1. This procedure is a toggle. To enable / disable the stereo audio

mixer mode, repeat step 1 and 2.
2. HDMI audio mixing is unavailable, use audio cable connections
for audio mixing.

Automatic Audio Mixer Mode

The audio sources are mixed together automatically when the KVM switch is
switched to dual PC mode, and audio sources are separated when the KVM
switch is switched to single PC mode. To enable the automatic audio mixer
mode, do the following:
1. Invoke HSM (see page 23).
2. Press [A] [P] [Enter].

Note: This hotkey is only supported by CM1942 using firmware version

v1.0.066 or later.

Manual Audio Mixer Mode

The audio sources will not mix together when the KVM switch is switched to
single PC mode or dual PC mode. To enable the manual audio mixer mode, do
the following:
1. Invoke HSM (see page 23).
2. Press [A] [R] [Enter].

Note: This hotkey is only supported by CM1942 using firmware version

v1.0.066 or later.

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 Chapter 4. Hotkey Operation

EDID Mode
Extended Display Identification Data (EDID) is a data that contains a display’s
basic information and is used to communicate with the video source. The EDID
mode allows you to set a pre-configured EDID for your connected display. To
implement an EDID mode, do the following:
1. Invoke HSM (see page 23).
2. Press [V] [n] [Enter].

n Description

1 Uses the EDID of the monitor connected to Port A and B,

this is the default setting.

2 Sets the EDID to FHD which is 1920 x 1080 @ 60 Hz.

3 Sets the EDID to 4K UHD which is 3840 x 2160 @ 60

Hz.

4 Sets the EDID to 4K DCI which is 4096 x 2160 @ 60 Hz.

Note: This hotkey is only supported by CM1942 using firmware version

v1.0.066 or later.

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CM1942 User Manual

HSM Summary Table

After invoking HSM (see page 23), key in one of the following keys to perform
the corresponding function:

Key Function

[F1] Sets the keyboard and mouse to SPC mode so that it can work
under special operating systems as a standard (104 key)
keyboard and mouse.

[F2] Enables Mac keyboard emulation.

[F3] Enables Sun keyboard emulation.

[F4] Print the switch’s current settings via a text editor or word
processor.

[F5] Performs a USB keyboard and mouse reset.

[F6] [n][n] [Enter] Sets the keyboard language layout. Where nn is a two digit
number that represents the keyboard language code (US
English: 33, French: 08, German: 09, Japanese: 15).

[F10] Enables Windows keyboard emulation.

[A] [O] [Enter] Enables / disables the stereo audio mixer mode.

[A] [P] [Enter] Enables the automatic audio mixer mode.

Note: This hotkey is only supported by CM1942 using firmware
version v1.0.066 or later.

[A] [R] [Enter] Enables the manual audio mixer mode.

Note: This hotkey is only supported by CM1942 using firmware
version v1.0.066 or later.

[B] Enables / disables the buzzer.

[E] Turns the power-on-detection function on/off.

[H] Toggles between the default and alternate HSM invocation keys.

[K] [Enter] Enables / disables N-key rollover keyboard supporting function.

[L] [resolution] Sets the resolution of your monitor.

[Enter] resolution = enters the resolution of your monitor, the available
resolution value can be set from 100 ~ 9999 x 100 ~ 9999.

[M] Enables / disables mouse emulation.

[N] Enables / disables keyboard emulation.

34
 Chapter 4. Hotkey Operation

Key Function

[O] [Enter] Switches between single PC mode and dual PC mode.

[P] [m] [n] [Enter] Configures the physical monitor layout for boundless switching.
m = A or B, refers to the row number.
n = 1 or 2, refers to the monitor’s column number.

[R] [Enter] Resets the hotkey settings to their default status.

[S] Toggles between the default and alternate manual port selection
pushbutton settings.

[T] Toggles between the default and alternate port switching keys.

[u] [p] [g] [r] [a] [d] Invokes firmware upgrade mode.
[e] [Enter]

[V] [n] [Enter] Configure the EDID (n) for the KVM switch.
 n = 1 (Uses the EDID of the monitor connected to Port A and
B, this is the default setting.)
 n = 2 (Sets the EDID to FHD which is 1920 x 1080 @ 60 Hz.)
 n = 3 (Sets the EDID to 4K UHD which is 3840 x 2160 @ 60
Hz.)
 n = 4 (Sets the EDID to 4K DCI which is 4096 x 2160 @ 60
Hz.)
Note: This hotkey is only supported by CM1942 using firmware
version v1.0.066 or later.

[W] Enables / disables Mouse port switching. When enabled, click

the mouse wheel twice to switch ports. Mouse emulation must be
enabled.

[X] [Enter] Enables / disables hotkey port switching.

[Y] [Enter] Enables / disables boundless switching.

[Esc] or Quits setting mode.

[Spacebar]

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CM1942 User Manual

This Page Intentionally Left Blank

36
 Chapter 5
Keyboard Emulation
Mac Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Mac keyboard. The emulation mappings are listed in the table below.
PC Keyboard Mac Keyboard
[Shift] Shift
[Ctrl] Ctrl

[Ctrl] [1]

[Ctrl] [2]

[Ctrl] [3]

[Ctrl] [4]

[Alt] Alt
[Print Screen] F13
[Scroll Lock] F14
=

[Enter] Return
[Backspace] Delete
[Insert] Help

[Ctrl] F15

Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.

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CM1942 User Manual

Sun Keyboard
The PC compatible (101/104 key) keyboard can emulate the functions of the
Sun keyboard when the control key [Ctrl] is used in conjunction with other
keys. The corresponding functions are shown in the table below.
PC Keyboard Sun Keyboard
[Ctrl] [T] Stop
[Ctrl] [F2] Again
[Ctrl] [F3] Props
[Ctrl] [F4] Undo
[Ctrl] [F5] Front
[Ctrl] [F6] Copy
[Ctrl] [F7] Open
[Ctrl] [F8] Paste
[Ctrl] [F9] Find
[Ctrl] [F10] Cut
[Ctrl] [1]

[Ctrl] [2]
-
[Ctrl] [3] +
[Ctrl] [4]

[Ctrl] [H] Help

Compose

Note: When using key combinations, press and release the first key (Ctrl),
then press and release the activation key.

38
 Chapter 6
The Firmware Upgrade Utility
The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a
smooth, automated process for upgrading the CM1942’s firmware.
The Utility comes as part of a Firmware Upgrade Package that is specific for
each device. New firmware upgrade packages are posted on our website as new
firmware revisions become available. Check the website regularly to find the
latest packages and information relating to them:
http://www.aten.com/global/en/support-and-downloads/downloads/

Before You Begin

To prepare for the firmware upgrade, do the following:
1. From a computer that is not part of your KVM installation, go to our Aten
Support & Download → Downloads site and choose the model name that
relates to your device (CM1942) to get a list of available Firmware
Upgrade Packages.
2. Choose the Firmware Upgrade Package you want to install (usually the
most recent), and download it to your computer.
3. Unzip the downloaded firmware upgrade package.
4. Disconnect the CM1942 from your KVM installation and remove all cable
connections, including the power adapter.

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CM1942 User Manual

CM1942
(Top)

CM1942
(Rear)

5
Remote Port
Selector
4

5. Press and hold the mode pushbutton or remote port selector pushbutton.
6. While holding the mode pushbutton or remote port selector pushbutton,
connect the USB Type-B connector into the any available USB Type-B
socket from the KVM ports section.
7. Connect the USB Type-A connector to a USB Type-A port on the
computer.
8. Power on the CM1942. The port LEDs flash orange together to indicate
Firmware Upgrade Mode is in effect.
You can also connect a keyboard to the console port and invoke the
Firmware Upgrade Mode via hotkey. See Firmware Upgrade Mode,
page 26.

Note: While the CM1942 is in Firmware Upgrade Mode, normal keyboard

and mouse functions are suspended. You must complete the
firmware upgrade or exit Firmware Upgrade Mode to regain normal
control of the console.

40
 6. The Firmware Upgrade Utility

Starting the Upgrade

To upgrade your firmware:
1. Run the downloaded Firmware Upgrade Package file – either by double
clicking the file icon, or by opening a command line and entering the full
path to it.
The Firmware Upgrade Utility Welcome screen appears:

Note: The screens shown in this section are for reference only. The
wording and layout of the actual screens put up by the Firmware
Upgrade Utility may vary slightly from these examples.

2. Read the License Agreement (enable the I Agree radio button).

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CM1942 User Manual

3. Click Next to continue. The Firmware Upgrade Utility main screen

appears:

CM1942 [MAIN]..

The Utility inspects your installation. All the devices capable of being
upgraded by the package are listed in the Device List panel.
4. As you select a device in the list, its description appears in the Device
Description panel.

CM1942 [MAIN]..

42
 6. The Firmware Upgrade Utility

5. After you have made your device selection(s), Click Next to perform the
upgrade.

The firmware [Ver 1.0.] is not newer than the current firmware
[Ver 1.0.090] in device CM1942 [MAIN]: 000

Continue the upgrade? [Yes/No]

If you enabled Check Firmware Version, the Utility compares the device’s
firmware level with that of the upgrade files. If it finds that the device’s
version is higher than the upgrade version, it brings up a dialog box
informing you of the situation and gives you the option to Continue or
Cancel.
If you didn’t enable Check Firmware Version, the Utility installs the
upgrade files without checking whether they are a higher level, or not.
As the Upgrade proceeds, status messages appear in the Status Messages
panel, and the progress toward completion is shown on the Progress bar.

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CM1942 User Manual

Upgrade Succeeded

After the upgrade has completed, a screen appears to inform you that the
procedure was successful:

CM1942 [MAIN]..

CS1842 [MAIN]

CM1942 [MAIN]
CM1942 [MAIN]000:OK

Click Finish to close the Firmware Upgrade Utility.

After a successful completion, the switches exit Firmware Upgrade Mode, and
reset themselves.

Upgrade Failed
If the Upgrade Succeeded screen doesn’t appear, it means that the upgrade
failed to complete successfully, and you should repeat the upgrade procedure
from the beginning.

44
 Appendix
Safety Instructions

 Read all of these instructions. Save them for future reference.

 This device is for indoor use only.
 Follow all warnings and instructions marked on the device.
 Do not place the device on any unstable surface (cart, stand, table, etc.).
If the device falls, serious damage will result.
 Do not use the device near water.
 Do not place the device near, or over, radiators or heat registers.
 The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
 The device should never be placed on a soft surface (bed, sofa, rug, etc.) as
this will block its ventilation openings. Likewise, the device should not be
placed in a built in enclosure unless adequate ventilation has been provided.
 Never spill liquid of any kind on the device.
 Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
 The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
 Avoid circuit overloads. Before connecting equipment to a circuit, know
the power supply’s limit and never exceed it. Always review the electrical
specifications of a circuit to ensure that you are not creating a dangerous
condition or that one doesn’t already exist. Circuit overloads can cause a
fire and destroy equipment.
 To prevent damage to your installation, it is important that all devices are
properly grounded.
 Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
 Position system cables and power cables carefully; Be sure that nothing
rests on any cables.

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CM1942 User Manual

 Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
 Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
 If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
 The power cord or plug has become damaged or frayed.
 Liquid has been spilled into the device.
 The device has been exposed to rain or water.
 The device has been dropped, or the cabinet has been damaged.
 The device exhibits a distinct change in performance, indicating a need
for service.
 The device does not operate normally when the operating instructions
are followed.
 Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.

46
 Appendix

Troubleshooting

Overview
Operation problems can be due to a variety of causes. The first step in solving
them is to make sure that all cables are securely attached and seated completely
in their ports.
In addition, updating the product’s firmware may solve problems that have
been discovered and resolved since the prior version was released. If your
product is not running the latest firmware version, we strongly recommend that
you upgrade. See Chapter 6, The Firmware Upgrade Utility, for upgrade
details.

Symptom Possible Cause Action

Mouse and/or Improper mouse Unplug the cable(s) from the console port(s),
Keyboard not and/or keyboard then plug it/them back in.
responding. reset.
CM1942 needs to be Power off all devices on the installation (see
reset. safety note, top of page 9); power off the
CM1942; wait five seconds; then power up
USB devices USB ports need to Unplug the device’s USB cable from the USB
not responding. reset. port on the CM1942’s rear panel, then plug it
back in.
PC or OS does not The CM1942 has a built-in USB 3.0 hub, so
support USB 2.0/3.0. will not support PCs or OS that do not support
USB 2.0/3.0.
For an OS that does not support USB 2.0,
keyboard and mouse functions can be reset
using the [F1] Hotkey function. See page 34.
Device not Windows timing 1. Unplug the KVM cable from the com-
recognized problem. puter’s USB port.
(Windows).
2. Go into Windows’ System Settings and
remove the Unknown Device entry.
3. Plug the KVM cable back in. Windows will
now recognize the device.
The Front Panel Some Hotkeys are The [X] [Enter], [R] [Enter]. and [upgrade]
Pushbutton not supported as [Enter] Hotkeys can not be set as a front
Combo key front panel panel pushbutton combo key. Select a
doesn’t work pushbutton combo different Hotkey to use.
after its set. keys.

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CM1942 User Manual

Technical Support
Technical support is available both by email and online (with a browser over
the web):

International
 For online technical support – including troubleshooting, documentation,
and software updates: http://support.aten.com
 For telephone support, see Telephone Support, page iv:

North America
Email Support support@aten-usa.com
Online Technical Troubleshooting http://www.aten-usa.com/support
Support Documentation
Software Updates
Telephone Support 1-888-999-ATEN ext 4988
1-949-428-1111

When you contact us, please have the following information ready beforehand:
 Product model number, serial number, and date of purchase.
 Your computer configuration, including operating system, revision level,
expansion cards, and software.
 Any error messages displayed at the time the error occurred.
 The sequence of operations that led up to the error.
 Any other information you feel may be of help.

48
 Appendix

Specifications

Function CM1942
Computer Direct 2
Connections
Port Selection Hotkey, Pushbutton, Mouse Wheel, Mouse
Cursor, and Remote Port Selector
Connectors Console Keyboard 1 x USB Type-A Female
Ports
Mouse 1 x USB Type-A Female
Video 2 x HDMI Female (Black)
Speakers 2 x 3.5 mm Audio Jack Female (Green; 1 x
front, 1 x rear)
2 x 3.5 mm Audio Jack Female (Pink; 1 x
front, 1 x rear)
KVM KB / Mouse 2 x USB 3.1 Gen 1 Type B Female (Blue)
Ports
Video 4 x DisplayPort Female (Black)
Speakers 2 x 3.5 mm Audio Jack Female (Green)
2 x 3.5 mm Audio Jack Female (Pink)
Remote Port Selector 1 x 2.5 mm Audio Jack Female (Black)
Power 1 x DC Jack
USB Hub 2 x USB 3.1 Gen 1 Type-A Female (Blue; 1 x
front, 1 x rear)
Switches Selected 3 x Pushbutton
LED Audio 2 (Green)
KVM 2 (Orange)
USB 3 (Green)
Mode of Operation 2 (Orange)
Emulation KB / Mouse USB
Video 4096 x 2160 @ 60 Hz
Scan Interval 1 – 99 seconds (default: 5 sec)
Power Consumption DC 12V:11.58W:97BTU
Environment Operating Temp. 0–40ºC
Storage Temp. -20–60ºC
Humidity 0–80% RH, Non-condensing
Physical Housing Metal
Properties
Weight 0.64 kg (1.41 lb)
Dimensions (L x W x H) 26.00 x 7.18 x 4.25 cm (10.24 x 2.83 x 1.67 in)

* Port switching only works with 3-key USB mouse wheel in emulation mode.

49
CM1942 User Manual

Hotkey Default Settings

The hotkey factory default settings are as follows:

Setting Default

Port Switching [Scroll Lock] [Scroll Lock]

Invoking HSM [Number Lock] [-]

Keyboard Emulation Enabled

Mouse Emulation Enabled

Auto Scan Interval 5 Seconds

Mouse Wheel Switching Disabled

Power On Detection Enabled

Keyboard Operating Platform Windows

Keyboard Language Layout English

Beeper Enabled

Specific PC Port Monitor Re-detection Disabled

Port Switching Keys Enabled

N-Key Rollover Keyboard Enabled

PC Operation Mode Single PC Mode

Screen Resolution (Boundless Switching) Disabled

Monitor Layout (Boundless Switching) Disabled

Relative Mouse Mode Enabled

Absolute Mouse Mode Disabled

Boundless Switching Disabled

50
 Appendix

ATEN Standard Warranty Policy

Limited Hardware Warranty

ATEN warrants its hardware in the country of purchase against flaws in
materials and workmanship for a Warranty Period of two [2] years (warranty
period may vary in certain regions/countries) commencing on the date of
original purchase. This warranty period includes the LCD panel of ATEN LCD
KVM switches. For UPS products, the device warranty is two [2] years but
battery is one [1] year. Select products are warranted for an additional year (see
A+ Warranty for further details). Cables and accessories are not covered by the
Standard Warranty.

What is covered by the Limited Hardware Warranty

ATEN will provide a repair service, without charge, during the Warranty
Period. If a product is detective, ATEN will, at its discretion, have the option
to (1) repair said product with new or repaired components, or (2) replace the
entire product with an identical product or with a similar product which fulfills
the same function as the defective product. Replaced products assume the
warranty of the original product for the remaining period or a period of 90 days,
whichever is longer. When the products or components are replaced, the
replacing articles shall become customer property and the replaced articles
shall become the property of ATEN.

To learn more about our warranty policies, please visit our website:
http://www.aten.com/global/en/legal/policies/warranty-policy/

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CM1942 User Manual

Released: 2023-11-07
© Copyright 2023 ATEN® International Co., Ltd.
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.

ATEN International Co., Ltd., 3F, No. 125, Sec. 2, Datung Rd., Sijhih District, New Taipei City 221, Taiwan
Phone: 886-2-8692-6789 Fax: 886-2-8692-6767 TECHNICAL SUPPORT CENTER: 886-2-8692-6959

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