SERVICE MANUAL

V-CUE™ Errata
man146rb-e1

Dynamic Air
Therapy® Unit
From Hill-Rom

Product No. P540A

For Parts or Technical Assistance man146rb

USA (800) 445-3720 Canada (800) 267-2337
International: Contact your distributor
 V-CUE™
Dynamic Air Therapy® Unit
Service Manual
Revisions

Revision Letter Pages Affected Date

Original Issue March, 1998
A All December, 1998
B All December, 2000

man146rb

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page i

Revisions

© 2000 by Hill-Rom Services, Inc. ALL RIGHTS RESERVED.

No part of this text shall be reproduced or transmitted in any form or by any

means, electronic or mechanical, including photocopying, recording, or by any
information or retrieval system without written permission from
Hill-Rom Services, Inc. (Hill-Rom).

Third Edition

First Printing 1998

Printed in the USA

CLINITRON® is a trademark registered for use by Hill-Rom, Inc.

COMFORTGUARD® is a registered trademark of Hill-Rom Company, Inc.

CSA® is a registered trademark of Canadian Standards Association.

EFICA CC® is a trademark registered for use by Hill-Rom Company, Inc.

Dual Lock® is a registered trademark of Minnesota Mining and Manufacturing

Company.

Dynamic Air Therapy® is a trademark registered for use by Hill-Rom, Inc.

Hill-Rom® is a registered trademark of Hill-Rom, Inc.

Loctite® is a registered trademark of Loctite Corporation.

V-CUE™ is a trademark of Hill-Rom Company, Inc.

The information contained in this manual is subject to change without notice.

Hill-Rom makes no commitment to update or keep current, the information
contained in this manual.

The only product warranty intended by Hill-Rom is the express, written

warranty accompanying the bill of sale to the original purchaser. Hill-Rom
makes no other warranty, express or implied, and in particular, makes no
warranty of merchantability or fitness for a particular purpose.

Additional copies of this manual can be obtained from Hill-Rom.

To order additional copies of this manual, call (800) 445-3720, and place a
parts order for part number man146rb.

Page ii V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Table of Contents

Chapter 1: Introduction
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Chapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Chapter 2: Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Chapter 3: Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Chapter 4: Removal, Replacement, and Adjustment Procedures . . . . . . . . . . . 1 - 3
Chapter 5: Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4
Chapter 6: General Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4
Chapter 7: Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4
Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6
Operating Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Therapy Overrides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Comfort Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Cushion Pressure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
Electrical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 9
Regulations, Standards, and Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 9
Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Model Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Safety Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page iii
Table of Contents

Warning and Caution Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 15

Chapter 2: Troubleshooting Procedures
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3
Initial Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3
Function Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 4
Final Actions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 10
AC Voltage Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 11
DC Voltage Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 16
Control Panel Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 19
Blower Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 22
Cushion Inflation Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 26
Maximum Inflate Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 31
CPR Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 34
Rotation Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 35
OPTI•REST Mode Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 38
Low Battery/Battery Charger Malfunction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 41
Chapter 3: Theory of Operation
Voltage Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3
Integrated Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5
Plug Jack Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 6
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 10
Air Supply Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 10
Mechanical Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 10
Electrical Components (120V Model Only) . . . . . . . . . . . . . . . . . . . . . . . 3 - 10
Electrical Components (230V Model Only) . . . . . . . . . . . . . . . . . . . . . . . 3 - 11
Pneumatic Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 11
Air Supply Hose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 12
Mattress Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 12
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 19

Page iv V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Table of Contents

Chapter 4: Removal, Replacement, and Adjustment Procedures

Air Supply Unit Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 6
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 7
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 7
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 8
Battery Charger P.C. Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 9
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 9
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 10
Beeper Cable Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 11
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 11
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 11
Blower Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 12
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 12
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 13
Power Cord Receptacle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 15
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 15
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 15
Circuit Breaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 17
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 17
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 17
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 19
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 19
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 19
Control Panel Bezel Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 20
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 20
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 21
Control Panel Extension Cable Receptacle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 22
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 22
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 24

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page v

Table of Contents

Control Panel EPROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 25

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 25
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 26
On/Off Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 27
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 27
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 27
Printer Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 29
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 29
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 30
Proportional Valve Assembly (Head Left/Head Right) . . . . . . . . . . . . . . . . . . . . 4 - 31
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 31
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 34
Percussion/Vibration (P/V) Valve Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 35
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 35
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 38
Percussion/Vibration (P/V) Valve Solenoid P.C. Board Assembly and
Heat Sink Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 39
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 39
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 41
Percussion/Vibration (P/V) Valve Assembly Air Supply Hose Interface Elbow. 4 - 42
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 42
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 43
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 44
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 44
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 45
Siderail Position Sensor Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 47
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 47
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 47
Sensor Adapter Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 48
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 48
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 50

Page vi V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

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Chapter 5: Parts List

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 3
Service Parts Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 5
Exchange Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
In-Warranty Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
Out-of-Warranty Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
Recommended Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 8
Air Supply Unit—P541A001 and P541A026. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 10
Front Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 12
Rear Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 14
Front and Rear Case Foam Subassemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 16
Mattress Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 18
Mattress Subassembly—P451A08 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 20
Internal Mattress Hose Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 24
V-CUE™ Dynamic Air Therapy® Unit—P540A60, P540A77, P540A83,
and P540A84. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 26
Air Supply Hose—P451A05 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 28
Percussion/Vibration Front Cover Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 29
Blower/Bracket Assembly (120V Model Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 30
Blower/Bracket Assembly (230V Model Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 32
Cradle Hose Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 34
Sleep Surface Bolster Hose Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 36
Percussion/Vibration Valve Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 38
Control Panel Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 41
Proportional Valve Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 42
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 44
Hanger Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 46
Transport Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 47
Cart, Fold-Flat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 48

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page vii
Table of Contents

Chapter 6: General Procedures

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
General Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Steam Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Cleaning Hard to Clean Spots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Disinfecting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Mattress Assembly Component Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 4
Coverlet Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 5
Cushion Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 5
Component Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 6
P.C. Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 6
Pre-Installation Maintenance (PIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 8
Transportation, Setup, and Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 10
Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 10
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 10
Patient Set-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 11
Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 12
Software Operational Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 14
Service Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 14
Alarm Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 15
Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 15
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 15
Service Center Info Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 15
Unit Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 15
History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 16
Screen Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 16
Diagnostics Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 17
Valve Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 17
Blower Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 18
Function Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 18

Page viii V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)
 Table of Contents

Battery Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 18
Boost/Vent Solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 18
Valve Operation Stats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 18
Run Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 18
Diagnostics Test Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 19
Liquid Crystal Display (LCD) Display Test. . . . . . . . . . . . . . . . . . . . . . . 6 - 19
Control Panel LED Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 19
Display and System RAM Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 19
Program ROM Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 19
Control Panel Key Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 20
Cushion Deflation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 21
Tool and Supply Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 24
Chapter 7: Accessories

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page ix

Table of Contents

NOTES:

Page x V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 1
Chapter 1
Introduction

Chapter Contents
Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Chapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Chapter 2: Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Chapter 3: Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 3
Chapter 4: Removal, Replacement, and Adjustment Procedures . . . . . . . . . . . 1 - 3
Chapter 5: Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4
Chapter 6: General Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4
Chapter 7: Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 4
Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 5
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 6
Operating Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Therapy Overrides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Comfort Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Cushion Pressure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 7
Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 8
Electrical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 9
Regulations, Standards, and Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 9

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 1 - 1

Chapter 1: Introduction

Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Model Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 10
Safety Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 11
Warning and Caution Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 15

Page 1 - 2 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Purpose
Chapter 1: Introduction
1
Purpose
This manual provides requirements for the V-CUE™ Dynamic Air Therapy®
Unit normal operation and maintenance. It also includes a parts list (in chapter
5) for ordering replacement components.

Audience
This manual is intended for use by only facility-authorized personnel. Failure
to observe this restriction can result in severe injury to people and serious
damage to equipment.

Organization
This manual contains seven chapters.

Chapter 1: Introduction
In addition to a brief description of this service manual, chapter 1 also provides
a product overview.

Chapter 2: Troubleshooting Procedures

Repair analysis procedures are contained in this chapter. Use these procedures
to gather information, identify the maintenance need, and verify the
effectiveness of the repair.

Chapter 3: Theory of Operation

This chapter describes the application of the mechanical, electrical, and
hydraulic systems employed in this product.

Chapter 4: Removal, Replacement, and Adjustment

Procedures
Chapter 4 contains the detailed maintenance procedures determined necessary
in chapter 2.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 1 - 3

Organization
Chapter 1: Introduction

Chapter 5: Parts List

This chapter contains the warranty, part-ordering procedure, and illustrated
parts lists.

Chapter 6: General Procedures

Cleaning, preventive maintenance, and other general procedures are described
in this chapter.

Chapter 7: Accessories
There are no accessories for the V-CUE™ Dynamic Air Therapy® Unit.

Page 1 - 4 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Typographical Conventions
Chapter 1: Introduction
1
Typographical Conventions
This manual contains different typefaces and icons designed to improve
readability and increase understanding of its content. Note the following
examples:
• Standard text—used for regular information.
• Boldface text—emphasizes a word or phrase.
• NOTE:—sets apart special information or important instruction
clarification.
• The symbol below highlights a WARNING or CAUTION:

Figure 1-1. Warning and Caution

– A WARNING identifies situations or actions that may affect

patient or user safety. Disregarding a warning could result in
patient or user injury.
– A CAUTION points out special procedures or precautions that
personnel must follow to avoid equipment damage.
• The symbol below highlights a CAUGHT HAZARD WARNING:

Figure 1-2. Caught Hazard Warning

• The symbol below highlights a CHEMICAL HAZARD WARNING:

Figure 1-3. Chemical Hazard Warning

• The symbol below highlights an ELECTRICAL SHOCK HAZARD

WARNING:

Figure 1-4. Electrical Shock Hazard Warning

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 1 - 5

Introduction
Chapter 1: Introduction

Introduction

Overview
Figure 1-5. V-CUE™ Dynamic Air Therapy® Unit

m146_052

The V-CUE™ Dynamic Air Therapy® Unit is a mattress replacement system

incorporating the same features and benefits of the EFICA CC® Dynamic Air
Therapy® Unit.

Since the development of CLINITRON® Air Fluidized Therapy Unit in the

1960s, Hill-Rom has been producing products that aid in the prevention and
treatment of pressure ulcers. Today, with improvements in technology and
changes in the way healthcare is delivered, Hill-Rom is designing products to
continuously meet the changing needs of the healthcare industry.

Controlled by a system of microprocessors, the V-CUE™ Dynamic Air

Therapy® Unit incorporates a unique mattress design providing rotation,
OPTI•REST Mode, vibration, percussion, and low airloss therapy. This creates
the ideal support for preventing or treating pulmonary complications of
immobile patients.

Page 1 - 6 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Introduction
Chapter 1: Introduction

The mattress of the V-CUE™ Dynamic Air Therapy® Unit consists of two
1
tiers of cushions. The lower tier, or working cushions, contains three
independent inflation bladders and two boost bladders. The upper tier, or sleep
surface, consists of five sections acting together to form the sleep surface.
There is a head cushion, chest cushion, seat/thigh cushion, foot cushions, and
cradle cushion. The computer-controlled valves allow air to fill the cushions
according to the patient’s individual height and weight. Airflow is distributed
through the cushions to achieve the lowest skin contact pressures and provide
optimal patient comfort. The rotation mode provides gentle bilateral rotation,
and the OPTI•REST Mode provides a gentle massaging action. The vibration
and percussion modes are used as a part of Chest Physical Therapy (CPT) to
loosen mucus and help move secretions from the patient’s chest.

A menu-driven, interactive, touch screen is located in the air supply unit. It

operates therapeutic functions, such as rotation and OPTI•REST Mode. Help
screens provide additional information and describe control panel functions.

Operating Precautions
For operating precautions for the V-CUE™ Dynamic Air Therapy® Unit, refer
to the V-CUE™ Dynamic Air Therapy® Unit User Manual.

Features
The V-CUE™ Dynamic Air Therapy® Unit provides the following standard
features:

Therapy Overrides

Overrides have been built into the unit for cushion pressure adjustments and
siderail down sensors when using the unit on bed frames from Hill-Rom.

Comfort Control

There are five zones in the V-CUE™ Dynamic Air Therapy® Unit. Zones one
through four are patient support zones, and zone five is for the
COMFORTGUARD® Cushions.

Cushion Pressure

The cushion pressures are determined by pre-programmed software. Pressure

transducers provide feedback that controls the valves and blower speed.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 1 - 7

Specifications
Chapter 1: Introduction

Menus

There are a variety of menu options and displays available that provide the
caregiver with pertinent information. They are explained in detail throughout
this manual.

Specifications

Physical Description
For V-CUE™ Dynamic Air Therapy® Unit physical specifications, see table
1-1 on page 1-8.

Table 1-1. Physical Specifications

Feature Dimension
Air supply unit depth 7.3" (18.5 cm)
Air supply unit width 17" (43 cm)
Air supply unit height 16.5" (41.9 cm)
Air supply unit weight 23 lb (10 kg)
Sleep surface length 80" (203 cm)
Mattress width (ICU) 32" (81 cm)
Mattress width (Med/Surg) 35" (89 cm)
Mattress height 8" (20 cm)
Mattress weight 50 lb (23 kg)
Maximum patient weight 400 lb (181 kg)
Sound level 55 dBa (maximum)

Page 1 - 8 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Specifications

Electrical Description
Chapter 1: Introduction
1
For V-CUE™ Dynamic Air Therapy® Unit electrical specifications, see table
1-2 on page 1-9.

Table 1-2. Electrical Specifications

Feature Dimension
120V model 120V AC (± 10%), 60Hz (± 1 Hz), meets UL
a
Specification 2601-1 and CSA® C22.2
230V model 230V AC (± 10%), 50 Hz (± 1 Hz), meets
International Electrotechnical Commission
(IEC) 60601-1
a. CSA® is a registered trademark of Canadian Standards Association.

Regulations, Standards, and Codes

Product classification per UL 2601 and IEC 60601-1, Class I, Type B, and
meets the applicable provisions of Directive 93/42/European Economic
Community (EEC).

NOTE:
This product has been tested and found to be in compliance with IEC/European
Standard (EN) 60601-1-2 for electromagnetic compatibility.

The symbol below highlights a Type B insulation applied part according to the
degree of protection:

Figure 1-6. Type B Insulation Applied Part

The term “IPX0” indicates “ordinary equipment (enclosed equipment without

protection against ingress of water).”

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 1 - 9

Model Identification
Chapter 1: Introduction

Environmental Conditions
For V-CUE™ Dynamic Air Therapy® Unit environmental conditions, see
table 1-3 on page 1-10.

Table 1-3. Environmental Conditions

Operating Condition Temperature Range

Ambient operation 68°F (20°C) to 99°F (37°C)
Storage -40°F (-4°C) to 158°F (70°C)
Relative humidity range, including conden- 30% to 75% during operation
sation 10% to 100% during storage
Atmospheric pressure range 7 psi to 15 psi (50 kPa to
106 kPa)

Model Identification
For V-CUE™ Dynamic Air Therapy® Unit model identification, see table 1-4
on page 1-10.

Table 1-4. Model Identification

Model Number Description
P540A60 V-CUE™ Dynamic Air Therapy® Unit (120V, 60 Hz)
P540A77 V-CUE™ Dynamic Air Therapy® Unit (120V, 60 Hz)
(International)
P540A83 V-CUE™ Dynamic Air Therapy® Unit (230V, 50 Hz)
(Australian)
P540A84 V-CUE™ Dynamic Air Therapy® Unit (230V, 50 Hz)
(International)

Page 1 - 10 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Safety Tips
Chapter 1: Introduction
1
Safety Tips

WARNING:
Only facility-authorized personnel should troubleshoot the V-CUE™
Dynamic Air Therapy® Unit. Troubleshooting by unauthorized
personnel could result in personal injury or equipment damage.

WARNING:
Never attempt any maintenance function that is not specifically called
for in the service procedures. Attempting functions not in service
procedures could result in personal injury or equipment damage.

WARNING:
Follow the product manufacturer’s instructions. Failure to do so could
result in personal injury or equipment damage.

WARNING:
Adhere to the Infection Control Policies and Procedures from Hill-Rom.
Failure to do so could result in the spread of infection.

WARNING:
The siderail position sensors and head of bed sensor contain glass-
encapsulated mercury. Dispose of these sensors in accordance with
local environmental regulations. Ensure the sensors are serviced or
replaced only by properly trained service technicians. Failure to do so
could release the encapsulated material. In case of a release, adhere to
the proper, mercury, clean-up procedure as specified by the local
regulating authority.

WARNING:
Dispose of the battery in accordance with the proper disposal
procedure as specified by the local environmental regulations. Failure
to do so could result in personal injury.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 1 - 11

Safety Tips
Chapter 1: Introduction

WARNING:
Enter the patient’s height and weight on the SETUP UNIT FOR
PATIENT screen to ensure proper therapeutic pressure in each zone.
Failure to enter the proper parameters could result in patient injury.

SHOCK HAZARD:
If any of the voltage measurements are not as specified, the cause
must be corrected. Do not plug the unit into any power source. A
licensed electrician must correct the wiring. Do not attempt to correct
the wiring yourself. Attempting to do so could result in personal injury.

SHOCK HAZARD:
High voltage may exist at the power source. Ensure that you are using
the correct voltage meter for the power source, and handle the leads
only by their insulated ends. Failure to do so could result in severe
burns or death.

SHOCK HAZARD:
Voltage is present on exposed electrical connectors when power is on.
Use care when working close to exposed connections. Failure to do so
could result in personal injury or equipment damage.

SHOCK HAZARD:
Unplug the unit from its power source. Failure to do so could result in
personal injury or equipment damage.

SHOCK HAZARD:
Avoid touching the power supply, P.C. board, heat sink. When power is
applied to the unit, contact with the power supply, P.C. board, heat sink
could result in severe injury or death.

SHOCK HAZARD:
Do not expose the unit to excessive moisture. Personal injury or
equipment damage could occur.

Page 1 - 12 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Safety Tips
Chapter 1: Introduction
1
CAUTION:
Ensure the leads from the battery and the battery charger P.C. board
are properly connected and routed. Failure to do so could result in
equipment damage.

CAUTION:
When handling electronic components, wear an antistatic strap. Failure
to do so could result in component damage.

CAUTION:
Do not touch the EPROM pins. The pins can be damaged or misaligned
jeopardizing the connection.

CAUTION:
Ensure that all of the EPROM pins are securely in the sockets and that
the notch faces the bottom end of the LCD screen’s P.C. board. Failure
to do so could result in equipment damage.

CAUTION:
Do not use harsh cleansers, solvents, or detergents. Equipment
damage could occur.

CAUTION:
Do not wash the mattress assembly in a washing machine. Washing
the entire assembly will damage internal components.

CAUTION:
To prevent component damage, ensure that your hands are clean, and
only handle the P.C. board by its edges.

CAUTION:
For shipping and storage, place the removed P.C. board in an antistatic
protective bag. Equipment damage can occur.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 1 - 13

Safety Tips
Chapter 1: Introduction

CAUTION:
Turn the percussion/vibration elbow inward and parallel with the foot
plate when tri-folding the mattress for transport. Failure to do so could
result in equipment damage.

Page 1 - 14 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Warning and Caution Labels
Chapter 1: Introduction
1
Warning and Caution Labels

Figure 1-7. Warning and Caution Labels

m146b035

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 1 - 15

Warning and Caution Labels
Chapter 1: Introduction

NOTES:

Page 1 - 16 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Chapter 2
Troubleshooting Procedures
2
Chapter Contents

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3
Initial Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 3
Function Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 4
Final Actions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 10
AC Voltage Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 11
DC Voltage Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 16
Control Panel Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 19
Blower Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 22
Cushion Inflation Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 26
Maximum Inflate Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 31
CPR Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 34
Rotation Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 35
OPTI•REST Mode Malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 38
Low Battery/Battery Charger Malfunction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 41

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 2 - 1

Chapter 2: Troubleshooting Procedures

NOTES:

Page 2 - 2 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Getting Started
Chapter 2: Troubleshooting Procedures

Getting Started

WARNING:
Only facility-authorized personnel should troubleshoot the V-CUE™
Dynamic Air Therapy® Unit. Troubleshooting by unauthorized
personnel could result in personal injury or equipment damage. 2
Begin each procedure in this chapter with step 1. Follow the sequence outlined
(each step assumes the previous step has been completed). In each step, the
normal operation of the product can be confirmed by answering Yes or No to
the statement. Your response will lead to another step in the procedure, a repair
analysis procedure (RAP), or a component replacement. If more than one
component is listed, replace them in the given order.

To begin gathering information about the problem, start with Initial Actions.

To isolate or identify a problem and to verify the repair after completing each
corrective action (replacing or adjusting a part, seating a connector, etc.),
perform the Function Checks.

To verify the repair, perform the Final Actions after the Function Checks.

If troubleshooting procedures do not isolate the problem, call Hill-Rom

Technical Support at (800) 445-3720 for assistance.

NOTE:
Some fuses internal to the control panel assembly and the power supply
assembly are not serviceable. For further instruction, contact your Hill-Rom
Service Representative or local distributor.

Initial Actions
To gather information from operators concerning problems with the V-CUE™
Dynamic Air Therapy® Unit, use Initial Actions. Note symptoms or other
information concerning the problem that the operator describes. This
information helps identify the probable cause.

1. Someone who can explain the problem is available.

Yes No
↓ → Go to “Function Checks” on page 2-4.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 2 - 3

Function Checks
Chapter 2: Troubleshooting Procedures

2. Ask that person to demonstrate or explain the problem. The problem can be
duplicated.
Yes No
↓ → Go to “Function Checks” on page 2-4.

3. The problem is a result of improper operator action.

Yes No
↓ → Go to “Function Checks” on page 2-4.

4. Instruct the operator to refer to the procedures in the V-CUE™ Dynamic

Air Therapy® Unit User Manual. To ensure proper operation of the
V-CUE™ Dynamic Air Therapy® Unit, perform the “Function Checks” on
page 2-4.

Function Checks

NOTE:
Perform these procedures with no patient on the mattress. There may be steps
that cannot be performed with a patient on the unit.

1. Initial Actions have been performed.

Yes No
↓ → Go to “Initial Actions” on page 2-3.

2. Ensure that the power cord is firmly connected to the air supply unit and an
appropriate power supply. Ensure that the air supply hose and the data
extension cord are connected firmly to the air supply unit.The green
indicator light on the side of the air supply unit is illuminated.
Yes No
↓ → Go to RAP 2.1.

NOTE:
Do not press any of the control buttons beside the display screen on the air
supply unit until you hear three beeps. When you first plug the power cord into
an appropriate power source and the air supply unit, the on-board diagnostics
perform a power-up procedure. This could take a couple of minutes. Other than
the power-up message, the display screen remains blank until the process is
complete. When the process is complete, the air supply unit sounds three
beeps. If you press any control button before the power-up procedure is
complete, the air supply unit may lock up and appear to be non-functional.

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 Function Checks
Chapter 2: Troubleshooting Procedures

3. One or two minutes after the unit is first connected to an appropriate power
source, the unit sounds three beeps.
Yes No
↓ → Go to RAP 2.1.

4. The green LED above the Therapy On/Off button is illuminated.

Yes
↓
No
→ Press the Therapy On/Off button. If the green LED is still not
2
illuminated, go to RAP 2.1.

5. Check for air leaks caused by the following problems:

• A loose air supply hose at the air supply unit or mattress inlet at the
foot left
• A loose air supply cable connection at the air supply unit or mattress
inlet at the foot left
a. If air is not leaking in those areas, wait until all mattress segments fully
inflate before proceeding to check for air leaks in less obvious places.
b. Spray a soapy water solution to help you detect air leaks around the
following connections:
• An air leak on either side of the ICU/Med/Surg switch plate at the
foot left
• Air leaks at the valve manifold’s foot left, head left, and head right
• Air leaks or disconnected air feed tubes at the valve manifolds
• Air leaks at the cushion supply and vent hose connections
• Holes or tears in any of the cushions
This solves the problem.
Yes No
↓ → Go to step 7.

6. Go to “Final Actions” on page 2-10.

7. You can see the display on the air supply unit screen.
Yes No
↓ → Sunlight or bright ambient lighting can affect the visibility of the
display screen. If the display does not appear or is too light to
read comfortably, try shading the screen from sunlight or room
lights, and ensure proper contrast setting from the main menu. If
this solves the problems, go to “Final Actions” on page 2-10.
Otherwise, go to RAP 2.3.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 2 - 5

Function Checks
Chapter 2: Troubleshooting Procedures

NOTE:
If the display screen shows CPR, touch the PRESS TO RETURN TO
STANDARD MODE section of the screen twice to exit CPR mode. If the
display screen shows TRANSPORT MODE, touch the CANCEL
TRANSPORT MODE section of the screen.

8. The display screen is showing an error code or message.

Yes No
↓ → Go to step 9.

NOTE:
Authorized service personnel should find a listing of all error codes, their
probable causes, and suggested solutions in the on-board database. To access
the database, perform the following:
a. Touch MENU on the display screen.
b. Touch MENU on the new display.
c. Touch the second, fourth, third, first, and fifth boxes in sequence to
access the service options menu.
d. Touch History on the Service Options Menu.
e. Touch the ? symbol in the upper right corner of the history listing.
f. Use the arrows, NEXT PAGE, and PREV SCREEN selectors to find
and highlight the error code you need.
g. Touch DETAIL INFO to get a screen that lists the error description,
probable causes, and possible solutions.
h. Refer to table 2-1 on page 2-7, and perform the action listed in the
solution column for the appropriate code.
i. Touch EXIT HELP when you are done with the Help menu.
j. Touch SERVICE MENU to return to the service options menu, or
touch MENU to go to the menu selection screen.

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 Function Checks
Chapter 2: Troubleshooting Procedures

Table 2-1. Error Code/Solution

Error Code or Message Solution

LOW BATTERY Go to RAP 2.10.
CALL FOR SERVICE
101 through 206 Check the History help screen menu (“?”) for
details on the error code meaning, a list of proba-
ble causes, and suggestions for the solutions.
2
208 Verify the current date on the Set Clock menu
under the Unit Settings option of the Service
Options Menu.
300 or 315 Check all data cable connections between the
control panel and the head right proportional valve
assembly. If all connections are sound, check for
continuity in the cables. If all cables have
continuity, go to RAP 2.2.
313 The mattress has an obsolete version of the pro-
gram. Unplug the air supply unit from its power
source, wait 30 seconds, and then plug the air sup-
ply unit into an appropriate power source. The on-
board diagnostics performs a self-test, and repro-
grams the proportional valve assembly.
700 Check the parameter settings on the printer or
computer connected to the external port to see that
they match those listed in the “History” help
screen for code 700. If the parameters are correct,
replace the cable that connects the control panel to
the printer or computer.
800 Go to RAP 2.4.
801 through 812 Check for air leaks where hoses connect to the
cushion with the problem. Check for air leaks at
the feed tubes. If no air leaks are found, go to RAP
2.5.
901 through 912 Go to RAP 2.5.
SIDERAIL SENSORS Check the connections between the siderail sensors
and the interface inside the mattress encasement.
Check the mounting of the sensor on the siderail.
Raise the siderails, and confirm that the message is
no longer displayed.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 2 - 7

Function Checks
Chapter 2: Troubleshooting Procedures

9. The blower is on.

Yes No
↓ → Go to RAP 2.4.

10. All air mattress sections inflate properly within 5 minutes after the Therapy
On/Off button is pressed.
Yes No
↓ → Go to RAP 2.5.

11. Unplug the unit from its power source.

All cushions remain inflated.
Yes No
↓ → Go to RAP 2.5.

12. Plug the unit into an appropriate power source, and press the Max Inflate
button.
The cushions fully inflate.
Yes No
↓ → Go to RAP 2.6.

13. Press the CPR button.

All cushions fully deflate.
Yes No
↓ → Go to RAP 2.7.

14. Authorized personnel only: Perform an automatic Function Test using

the built-in diagnostics.
a. On the Main Menu, press the touch areas at the bottom of the screen in
the following sequence: second box, fourth box, third box, first box,
and fifth box.
b. On the Service Options Menu, touch Diagnostics.
c. On the Diagnostics Menu, touch Function Test.
d. On the Functional Test screen, touch Start Test.
e. Monitor the sleep surface with both your hands and eyes throughout the
test, waiting for a visual and tactile result (see table 2-2 on page 2-9):

Page 2 - 8 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Function Checks
Chapter 2: Troubleshooting Procedures

Table 2-2. Functional Test Observations

Test No. Tactile Result Visual Result Solution

Percussion/ Slow or no Not applicable Check the hose routing and

Vibration pulsing in the connections (refer to RAP 2.5). Check
(P/V) cushions the cushions. If the connections and
cushions are sound, replace the P/V
valve (refer to procedure 4.15).
2
Rotation— No or slow The cradle Check the hose routing and
Chest pulsing in the section of the connections (refer to RAP 2.5). Check
Cradle cushions chest cushion the cushions. If connections and
Section rises. cushions are sound, go to RAP 2.8.
Rotation— No or slow The patient- Check the hose routing and
Patient Right pulsing in the right side of connections (refer to RAP 2.5). Check
Chest cushions chest cushion the cushions. If the connections and
rises. cushions are sound, go to RAP 2.8.
Rotation— No or slow The patient-left Check the hose routing and
Patient Left pulsing in the side of chest connections (refer to RAP 2.5). Check
Chest cushions cushion rises. the cushions. If the connections and
cushions are sound, go to RAP 2.8.
OPTI•REST Cradle cush- Not applicable Check hose routing and connections
Mode ions inflate (refer to RAP 2.5). Check cushions. If
and deflate connections and cushions are sound, go
sequentially to to RAP 2.9.
produce a
rocking
motion.

All portions of the test complete successfully.

Yes No
↓ → Refer to table 2-2 on page 2-9, and perform the action(s) listed
in the Solution column.

15. On the Main Menu of the power unit display screen, touch Therapy
Selection. On the Therapy Mode/Settings screen, touch Rotation.
Rotation mode is functioning properly.
Yes No
↓ → Go to RAP 2.8.

16. On the Main Menu screen, touch Turn Assist.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 2 - 9

Final Actions
Chapter 2: Troubleshooting Procedures

Turn Assist mode is functioning properly.

Yes No
↓ → Go to RAP 2.8.

17. On the Main Menu screen, touch Transfer.

The Transfer function operates properly.
Yes No
↓ → Go to RAP 2.5.

18. On the Main Menu screen, touch Transport.

The Transport function operates properly.
Yes No
↓ → Go to RAP 2.5.

19. Go to “Final Actions” on page 2-10.

NOTE:
If your problem is not listed, call Technical Support at (800) 445-3720 for
assistance.

Final Actions
1. Complete the required interval maintenance procedures. See “Pre-
Installation Maintenance (PIM)” on page 6-7 and “Routine Maintenance”
on page 6-8.

2. Ensure all covers/panels are in place and secure.

3. Notify the caregiver that work has been completed on the therapy unit.

4. Complete all required administrative tasks.

Page 2 - 10 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 2.1 AC Voltage Malfunction
Chapter 2: Troubleshooting Procedures

2.1 AC Voltage Malfunction

WARNING:
Never attempt any maintenance function that is not specifically called
for in the service procedures. Attempting functions not in service
procedures could result in personal injury or equipment damage.
2
1. The power cord is properly plugged into an appropriate power source.
Yes No
↓ → Plug the unit into an appropriate power source.

SHOCK HAZARD:
If any of the voltage measurements are not as specified, the cause
must be corrected. Do not plug the unit into any power source. A
licensed electrician must correct the wiring. Do not attempt to correct
the wiring yourself. Attempting to do so could result in personal injury.

SHOCK HAZARD:
High voltage may exist at the power source. Ensure that you are using
the correct voltage meter for the power source, and handle the leads
only by their insulated ends. Failure to do so could result in severe
burns or death.

2. Unplug the power cord from its power source and the air supply unit, and
use an outlet tester to check the voltage at the power source. Ensure that
you are using the correct voltage meter for the power source.
The voltage is correct.
Yes No
↓ → Inform the customer of the problem with power at the outlet.

3. Inspect the wires in the power cord plug for loose connections, and check
the cord for cuts/damage.
The power cord and plug connections are in good condition.
Yes No
↓ → Replace the power cord. If this solves the problem, go to “Final
Actions” on page 2-10. Otherwise, go to step 4.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 2 - 11

2.1 AC Voltage Malfunction
Chapter 2: Troubleshooting Procedures

4. Perform the following:

a. Plug the unit into an appropriate power source.
b. Set the meter to the AC scale.

SHOCK HAZARD:
Voltage is present on exposed electrical connectors when power is on.
Use care when working close to exposed connections. Failure to do so
could result in personal injury or equipment damage.
c. Disconnect the end of the power cord that is normally attached to the
air supply unit, and measure the voltage across the AC line (A) and AC
neutral (B) pins (see figure 2-1 on page 2-12).

Figure 2-1. Power Cord Test Points

m146b051

120V model only: The voltage measures 120V AC.

Yes No
↓ → Replace the power cord. If this solves the problem, go to “Final
Actions” on page 2-10. Otherwise, go to step 5.

230V model only: The voltage measures 230V AC.

Page 2 - 12 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 2.1 AC Voltage Malfunction
Chapter 2: Troubleshooting Procedures

Yes No
↓ → Replace the power cord. If this solves the problem, go to “Final
Actions” on page 2-10. Otherwise, go to step 5.

5. Check for a tripped circuit breaker (C) on the side of the unit (see figure 2-
2 on page 2-13).
The circuit breaker is set (not tripped).
Yes No
2
↓ → Reset the circuit breaker. If this solves the problem, go to “Final
Actions” on page 2-10. Otherwise, go to step 6.

Figure 2-2. Circuit Breaker Switch Location

6. Perform the following:

a. Place the air supply unit on a work surface.
b. Remove the five air supply unit case screws on the rear of the case, and
then separate the front and rear sections (refer to procedure 4.1).

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 2 - 13

2.1 AC Voltage Malfunction
Chapter 2: Troubleshooting Procedures

SHOCK HAZARD:
Voltage is present on exposed electrical connectors when power is on.
Use care when working close to exposed connections. Failure to do so
could result in personal injury or equipment damage.
c. Plug the power cord into the air supply unit.
d. Measure the voltage from the blue wire (D) to the tan wire (E)
connections on the back of the power cord receptacle (see figure 2-3 on
page 2-14).
120V model only: The voltage measures 120V AC.
Yes No
↓ → Replace the power cord receptacle (refer to procedure 4.6). If
this solves the problem, go to “Final Actions” on page 2-10.
Otherwise, go to step 7.

230V model only: The voltage measures 230V AC.

Yes No
↓ → Replace the power cord receptacle (refer to procedure 4.6). If
this solves the problem, go to “Final Actions” on page 2-10.
Otherwise, go to step 7.

Figure 2-3. Power Cord Receptacle Connections

m146a048

Page 2 - 14 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 2.1 AC Voltage Malfunction
Chapter 2: Troubleshooting Procedures

7. Check for damaged or loose wiring between the power cord receptacle and
the power supply P.C. board. The wiring is all right.
Yes No
↓ → Fix or replace the wiring. If this solves the problem, go to “Final
Actions” on page 2-10. Otherwise, go to step 8.

8. Replace the power supply board (refer to procedure 4.18). If this solves the
problem, go to “Final Actions” on page 2-10. Otherwise, call Hill-Rom
2
Technical Support at (800) 445-3720.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 2 - 15

2.2 DC Voltage Malfunction
Chapter 2: Troubleshooting Procedures

2.2 DC Voltage Malfunction

1. The green indicator light on the side of the air supply unit is on.
Yes No
↓ → Go to RAP 2.1.

2. Perform the following:

SHOCK HAZARD:
Unplug the unit from its power source. Failure to do so could result in
personal injury or equipment damage.
a. Unplug the unit from the power source, and remove the air supply hose
(if attached).
b. Using a phillips head screwdriver, remove the five screws (A) that
secure the rear case (B) to the front case (C) (see figure 2-4 on page
2-16).

Figure 2-4. Air Supply Unit Case

c. Carefully pull the rear case (B) from the front case (C).

Page 2 - 16 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 2.2 DC Voltage Malfunction
Chapter 2: Troubleshooting Procedures

NOTE:
All DC voltages (except back-up battery voltage) are generated on the power
supply P.C. board. If AC voltage is good and no unit functions are available,
the most likely cause of the problem is a loose connection or a damaged power
supply P.C. board.

SHOCK HAZARD: 2
Avoid touching the power supply, P.C. board, heat sink. When power is
applied to the unit, contact with the power supply, P.C. board, heat sink
could result in severe injury or death.
d. Avoid touching the power supply, P.C board, heat sink, and check the
following connections:
• Between the power cord receptacle and the power supply P.C. board
• Between the power supply P.C. board and the control panel
The connections are good.
Yes No
↓ → Connect the terminals securely, use a phillips head screwdriver
to install the five screws (A) that secure the rear case (B) to the
front case (C), ensure that the mattress is securely connected to
the air supply unit, and test the unit. If the problem is solved, go
to “Final Actions” on page 2-10. Otherwise, go to step 3.

3. Look at the LEDs on the percussion/vibration (P/V) assembly P.C. board

inside the mattress at the patient foot left:
The red LED is on.
Yes No
↓ → Perform the following actions, and test the unit after each
replacement:

a. Replace the air hose. If the problem is solved, go to “Final Actions” on

page 2-10. Otherwise, replace the next component.
b. Replace the control panel extension cable between the air supply unit
and the ICU/Med/Surg exterior plate at the mattress foot left. If the
problem is solved, go to “Final Actions” on page 2-10. Otherwise,
replace the next component.
c. Replace the extension cable between the ICU/Med/Surg interior plate
and the P/V assembly. If the problem is solved, go to “Final Actions”
on page 2-10. Otherwise, replace the next component.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 2 - 17

2.2 DC Voltage Malfunction
Chapter 2: Troubleshooting Procedures

d. Replace the power supply (refer to procedure 4.18). If the problem is

solved, go to “Final Actions” on page 2-10. Otherwise, go to step 5.

4. Look at the LEDs on the percussion/vibration (P/V) assembly P.C. board.

The green LED is on.
Yes No
↓ → Disconnect the cable from the P/V assembly to the head end
valve P.C. boards. If the green light comes on, go to RAP 2.5. If
the green light remains unlit, replace the P/V assembly (refer to
procedure 4.15). If the problem is solved, go to “Final Actions”
on page 2-10. Otherwise, call Hill-Rom Technical Support at
(800) 445-3720.

5. Call Hill-Rom Technical Support at (800) 445-3720 for assistance.

Page 2 - 18 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 2.3 Control Panel Malfunction
Chapter 2: Troubleshooting Procedures

2.3 Control Panel Malfunction

NOTE:
The control panel assembly is a touch screen and control P.C. board that can be
replaced in the field. The control buttons cannot be replaced in the field.

1. The air supply unit is on, and the mattress is inflated, but the touch screen
is dark, does not appear, or it too light to read. 2
Yes No
↓ → No air supply function works. Go to step 3.

2. Access the Main Menu, and adjust the screen contrast.

This solves the problem.
Yes No
↓ → Sunlight or bright ambient lighting can affect the visibility of the
display screen. Shade the screen from sunlight or room lights. If
this solves the problem, go to “Final Actions” on page 2-10.
Otherwise, go to step 6.

NOTE:
If you press a function button before the power-up procedure is complete, the
air supply unit may lock up and appear to be non-functional.

3. Perform the following:

a. Unplug the power cord from the air supply unit.
b. Wait 30 seconds.
c. Plug the power cord into the air supply unit, but do not touch any
function button until the air supply unit sounds three beeps.
d. Wait until the air supply unit beeps three times.
e. Press the Therapy On/Off button.
The touch screen display comes on.
Yes No
↓ → Go to step 6.

4. Press the Max. Inflate button.

The blower comes on, and all cushions inflate to maximum pressure.
Yes No
↓ → Go to RAP 2.6.

5. Press the CPR button.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 2 - 19

2.3 Control Panel Malfunction
Chapter 2: Troubleshooting Procedures

The blower stops, and all cushions immediately deflate.

Yes No
↓ → Go to RAP 2.7.

6. Perform the following:

SHOCK HAZARD:
Unplug the unit from its power source. Failure to do so could result in
personal injury or equipment damage.
a. Unplug the unit from the power source, and remove the air supply hose
(if attached).
b. Using a phillips head screwdriver, remove the five screws (A) that
secure the rear case (B) to the front case (C) (see figure 2-5 on page
2-20).

Figure 2-5. Air Supply Unit Case

c. Carefully pull the rear case (B) from the front case (C).

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 2.3 Control Panel Malfunction
Chapter 2: Troubleshooting Procedures

SHOCK HAZARD:
Avoid touching the power supply, P.C. board, heat sink. When power is
applied to the unit, contact with the power supply, P.C. board, heat sink
could result in severe injury or death.
d. Avoid touching the power supply heat sink, and check for a loose
connector on the power supply P.C. board and the rear of the control
panel.
2
All connections are good.
Yes No
↓ → Repair the connections as necessary. If the problem is solved, go
to “Final Actions” on page 2-10. Otherwise, go to step 7.

7. Replace the control panel assembly (refer to procedure 4.8).

This solves the problem.
Yes No
↓ → Call Hill-Rom Technical Support at (800) 445-3720 for
assistance.

8. Go to “Final Actions” on page 2-10.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 2 - 21

2.4 Blower Malfunction
Chapter 2: Troubleshooting Procedures

2.4 Blower Malfunction

1. The blower is connected to the mattress.
Yes No
↓ → Connect the blower to the mattress. If this solves the problem, go
to “Final Actions” on page 2-10. Otherwise, go to step 2.

2. The blower runs when the Therapy On/Off button is pressed.

Yes No
↓ → Go to step 7.

3. Check the connections of the air feed tubes to the following control valve
assemblies inside the mattress:
• Two at the P/V valve at the patient foot left
• One at the proportional valve set at patient head left
• One at the proportional valve set at patient head right
All air feed tubes are firmly connected to their control valve assemblies.
Yes No
↓ → Connect the air feed tube to the P/V or proportional valve
assembly. If this solves the problem, go to “Final Actions” on
page 2-10. Otherwise, go to step 4.

4. Press the CPR button, and then touch PRESS TO RETURN TO

STANDARD MODE on the touch screen twice.
The blower comes on.
Yes No
↓ → Go to step 7.

5. The mattress inflates properly.

Yes No
↓ → Go to RAP 2.5.

6. Go to “Final Actions” on page 2-10.

7. Perform the following to access the History screen:

a. Touch MENU on the display screen.
b. Touch MENU on the new display.
c. Touch the second, fourth, third, first, and fifth boxes in sequence to
access the Service Options Menu.
d. Touch History on the Service Options Menu.

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 2.4 Blower Malfunction
Chapter 2: Troubleshooting Procedures

e. Touch the ? symbol in the upper right corner of the history listing.
f. Use the arrows, NEXT PAGE, and PREV SCREEN to review the error
codes.
Error code 109 appears in the To/STATUS column.
Yes No
↓ → Go to step 11.
2
8. The blower is overheating. Check for obstructions at the inlet filter and
outlet hoses.
The filter and hoses are free of obstructions.
Yes No
↓ → Clear the obstructions, and re-test the unit. If this solves the
problem, go to “Final Actions” on page 2-10. Otherwise, go to
step 9.

9. Replace the blower motor (refer to procedure 4.5).

This solves the problem.
Yes No
↓ → Call Hill-Rom Technical Service at (800) 445-3720 for
assistance.

10. Go to “Final Actions” on page 2-10.

11. Perform the following:

a. Connect the blower thermistor connector to J4 (A) on the battery
charger P.C. board (B) (see figure 2-6 on page 2-24).
b. Plug the power cord into the side of the air supply unit and into an
appropriate power supply.
c. Set the meter to the AC scale.
d. Ensure that the Therapy On/Off button is on.

WARNING:
Voltage is present on exposed electrical connectors when power is on.
Use care when working close to exposed connections. Failure to do so
could result in personal injury or equipment damage.
e. At the blower, carefully measure the voltage from J7-5 (brown wire) to
J7-6 (blue wire).

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2.4 Blower Malfunction
Chapter 2: Troubleshooting Procedures

Figure 2-6. Battery Charger P.C. Board

m146b121

120V model only: The voltage measures approximately 120V AC.

230V model only: The voltage measures approximately 230V AC.
Yes No
↓ → Go to step 16.

12. Perform the following:

a. Set the meter to the DC scale.
b. At the blower, carefully measure the voltage from J7-2 (red wire) to J7-
1 (black wire).
The voltage measures between 3V DC and 10V DC.
Yes No
↓ → Replace the power supply P.C. board (refer to procedure 4.18).
If this solves the problem, go to “Final Actions” on page 2-10.
Otherwise, go to step 13.

13. The voltage from J7-2 (red wire) to J7-1 (black wire) measures between 3V
DC and 10V DC.

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 2.4 Blower Malfunction
Chapter 2: Troubleshooting Procedures

Yes No
↓ → Replace the control panel (refer to procedure 4.8). If this solves
the problem, go to “Final Actions” on page 2-10. Otherwise, call
Hill-Rom Technical Support at (800) 445-3720 for assistance.

14. Replace the blower (refer to procedure 4.5).

This solves the problem.
Yes No
2
↓ → Call Hill-Rom Technical Support at (800) 445-3720 for
assistance.

15. Go to “Final Actions” on page 2-10.

WARNING:
Voltage is present on exposed electrical connectors when power is on.
Use care when working close to exposed connections. Failure to do so
could result in personal injury or equipment damage.

16. Measure the voltage at the output terminals on the circuit breaker.
120V model only: The voltage measures approximately 120V AC.
230V model only: The voltage measures approximately 230V AC.
Yes No
↓ → Replace the wiring between the circuit breaker and the blower
(refer to procedure 4.7). If this solves the problem, go to “Final
Actions” on page 2-10. If not, call Hill-Rom Technical Support
at (800) 445-3720 for assistance.

17. Replace the circuit breaker assembly.

This solves the problem.
Yes No
↓ → Call Hill-Rom Technical Support at (800) 445-3720 for
assistance.

18. Go to “Final Actions” on page 2-10.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 2 - 25

2.5 Cushion Inflation Malfunction
Chapter 2: Troubleshooting Procedures

2.5 Cushion Inflation Malfunction

1. The air supply hose is properly connected at the air supply unit and the air
mattress.
Yes No
↓ → Connect the air supply hose. If this solves the problem, go to
“Final Actions” on page 2-10. Otherwise, go to step 2.

2. Check the following connections of the straight air feed tube (A) and right
angle tube (B) to the control valve assemblies inside the mattress (C) (see
figure 2-7 on page 2-26):
• Two at the P/V valve (D) at the patient foot left
• One at the proportional valve set at patient head left (E)
• One at the proportional valve set at patient head right (F)

Figure 2-7. Feed Tubes

m146b122

The straight feed tube (A) and right angle tube (B) are firmly connected to
their control valve assemblies.

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 2.5 Cushion Inflation Malfunction
Chapter 2: Troubleshooting Procedures

Yes No
↓ → Connect the straight feed tube (A) or right angle tube (B) to the
control valve assembly. If the problem is solved, go to “Final
Actions” on page 2-10. Otherwise, go to step 3.

3. Listen for an air leak on the mattress (C) in the area of the hoses, control
valve assemblies, 3-way valve at the foot end, and individual cushions
corresponding with the displayed error code. 2
An air leak is detected.
Yes No
↓ → Go to step 6.

4. Repair the leak by repairing the hose connection or replacing the leaking
component.
This solves the problem.
Yes No
↓ → Go to step 8.

5. Go to “Final Actions” on page 2-10.

6. Ensure the affected cushion is properly inflated.

a. Disconnect the hose from the affected cushion valve assembly (see
table 2-3 on page 2-28).
b. Completely plug the hose end to keep air from escaping.

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2.5 Cushion Inflation Malfunction
Chapter 2: Troubleshooting Procedures

Table 2-3. Cushion/Valve Relationship

Valve Valve
Cushion Color Code
Number Assembly
Proportional valve assembly, head left
WC SEAT (working seat cushion) 1 Left Black/black
LT WC (left working cushion) 2 Left Black/blue
WC HEAD (working head cushion) 3 Left Green/green
LT BOOST (Left boost—extended rotation) 4 Left Green/yellow
SS FOOT (foot sleep surface) 5 Left Yellow/black
SS SEAT (seat sleep surface) 6 Left Red/black
Proportional valve assembly, head right
CHEST (chest sleep surface) 7 Right Green/black
VENT 8 Right Yellow/red
RT BOOST (extended rotation) 9 Right Green/yellow
RT SC (right working cushion) 10 Right Black/blue
SS HEAD (head sleep surface) 11 Right Red/green
CRADLE 12 Right Red/red

The affected cushion shows signs of deflation within 1 to 3 minutes.

Yes No
↓ → Go to step 8.

7. Go to step 9.

8. Touch SETUP UNIT FOR PATIENT on the Main Menu, and verify that
the patient and cushion setup information is proper for the patient.
All patient and cushion parameters are correct.
Yes No
↓ → Set the patient/cushion parameters. If this solves the problem, go
to “Final Actions” on page 2-10. Otherwise, go to step 9.

9. Perform the following:

a. Enter the Service Options Menu (refer to procedure 6.5), and touch
Diagnostics.
b. On the Diagnostics Menu, touch Valve Information.

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 2.5 Cushion Inflation Malfunction
Chapter 2: Troubleshooting Procedures

c. Monitor the valve pressures to identify a possible valve problem (see

figure 2-8 on page 2-29).

Figure 2-8. Valve Information Screen

m146_077

NOTE:
The valve motor for each zone can move a maximum of 120 steps in either the
positive (boosting) or the negative (venting) direction. The numbers in the
VCU Control column refer to an average valve motor position for the zone.
However, the averages actually have different meanings, depending on how
the unit is set up. If the unit is set to a manifold pressure (e.g., 14.64"H2O), the
valve position shows an actual count, which is updated every 5 seconds. If the
unit is set to a position, the number shown is a percentage of the maximum
number of steps. Thus, when set to a position, 100% vent appears as -120, and
75% appears as -90. When the valve position counts for a pressure setting for
high (above 40 for the sleep surface head and foot, or above 80 for any other
zone), a 900-series error code displays. Also, counts that are erratically
variable below the alarm range indicate that a valve is having a problem
maintaining pressure in the zone.
Erratic valve operation is observed.

NOTE:
If the blower is running, but not running fast enough to properly inflate the
cushions, the control panel is a possible cause of the problem. The speed signal
for the blower comes from the control panel.
Yes No
↓ → Replace the control panel (refer to procedure 4.8). If this solves
the problem, go to “Final Actions” on page 2-10. Otherwise, go
to step 10.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 2 - 29

2.5 Cushion Inflation Malfunction
Chapter 2: Troubleshooting Procedures

NOTE:
If necessary, refer to the Help Screen (? icon) under the History menu of the
Service Options screen for possible failures.

10. Replace the valve assembly containing the damaged valve (refer to
procedure 4.14).
This solves the problem.
Yes No
↓ → Contact Technical Support at (800) 445-3720 for assistance.

11. Go to “Final Actions” on page 2-10.

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 2.6 Maximum Inflate Malfunction
Chapter 2: Troubleshooting Procedures

2.6 Maximum Inflate Malfunction

1. The air supply hose is properly connected at the air supply unit and the air
mattress.
Yes No
↓ → Connect the air supply hose to the air supply unit and the air
mattress. 2
2. The indicator light next to the Max. Inflate button on the air supply unit
comes on when the button is pressed.
Yes No
↓ → Replace the control panel (refer to procedure 4.8). If this solves
the problem, go to “Final Actions” on page 2-10. Otherwise, go
to step 3.

3. An alarm sounds when the Max. Inflate button is pressed.

Yes No
↓ → Access the Service Menu, and adjust the tone and volume. If this
solves the problem, go to “Final Actions” on page 2-10.
Otherwise, go to step 5.

4. An alarm sounds when the Max. Inflate button is pressed.

Yes No
↓ → Check the beeper cable assembly (A) at JP5, pins 1 and 2, on the
battery charger P.C. board (B) (see figure 2-9 on page 2-32). If
the wiring is not good, replace it. If this solves the problem, go
to “Final Actions” on page 2-10. Otherwise, go to step 5.

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2.6 Maximum Inflate Malfunction
Chapter 2: Troubleshooting Procedures

Figure 2-9. Beeper Wiring

m146b105

5. An alarm sounds when the Max. Inflate button is pressed.

Yes No
↓ → Replace the beeper cable assembly (A) (refer to procedure 4.4).
If this solves the problem, go to “Final Actions” on page 2-10. If
not, call Hill-Rom Technical Support at (800) 445-3720 for
assistance.

6. There is a noticeable increase in blower speed when Maximum Inflate is

on.
Yes No
↓ → Replace the control panel (refer to procedure 4.8). If this solves
the problem, go to “Final Actions” on page 2-10. Otherwise, go
to step 5.

7. There is still a noticeable increase in blower speed when Maximum Inflate

is on.
Yes No
↓ → Replace the blower (refer to procedure 4.5). If this solves the
problem, go to “Final Actions” on page 2-10. Otherwise, go to
step 8.

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 2.6 Maximum Inflate Malfunction
Chapter 2: Troubleshooting Procedures

8. Check the connections of the air feed tubes to the following control valve
assemblies inside the mattress:
• Two at the P/V valve at the patient foot left
• One at the proportional valve set at patient head left
• One at the proportional valve set at patient head right
All air feed tubes are firmly connected to their control valve assemblies. 2
Yes No
↓ → Connect the air feed tube to the control valve assembly. If this
solves the problem, go to “Final Actions” on page 2-10.
Otherwise, go to step 9.

9. Listen for an air leak at the mattress in the area of the hoses, valve
assemblies, and individual cushions.
An air leak is detected.
Yes No
↓ → Contact Technical Support at (800) 445-3720 for assistance.

10. Repair the leak by inserting the hose completely into the connection or by
replacing the leaking component (refer to the Chapter Contents of Chapter
4 to locate the procedure for replacing the leaking component).
This solves the problem.
Yes No
↓ → Call Hill-Rom Technical Support at (800) 445-3720 for
assistance.

11. Go to “Final Actions” on page 2-10.

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2.7 CPR Malfunction
Chapter 2: Troubleshooting Procedures

2.7 CPR Malfunction

1. The air supply hose electrical connection is good at the mattress and at the
air supply unit.
Yes No
↓ → Repair the connection, or replace the air supply hose. If this
solves the problem, go to “Final Actions” on page 2-10.
Otherwise, go to step 2.

2. All electrical connections in the mattress on the P/V valve assembly, left
proportional valve assembly, and right proportional valve assembly are in
good condition and are properly connected.
Yes No
↓ → Repair the connections. If this solves the problem, go to “Final
Actions” on page 2-10. Otherwise, go to step 3.

3. The blower stops when the CPR button is pressed.

NOTE:
The wiring harnesses’ blower end is located inside the blower.
Yes No
↓ → Check the wiring harness ends from the control panel to the
battery charger P.C. board and the ends from the battery charger
P.C. board to the inside of the blower. If the wiring is bad,
replace it. If this solves the problem, go to “Final Actions” on
page 2-10. Otherwise, go to step 4.

4. The blower stops when the CPR button is pressed.

Yes No
↓ → Replace the control panel (refer to procedure 4.8). If this solves
the problem, go to “Final Actions” on page 2-10. Otherwise, go
to step 5.

5. Determine which mattress cushions are still inflated. Refer to table 2-3 on
page 2-28 for a listing of valve locations for each cushion. Replace the
valve assembly for those cushions that are still inflated (refer to procedure
4.14).
This solves the problem.
Yes No
↓ → Contact Hill-Rom Technical Support at (800) 445-3720 for
assistance.

6. Go to “Final Actions” on page 2-10.

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 2.8 Rotation Malfunction
Chapter 2: Troubleshooting Procedures

2.8 Rotation Malfunction

NOTE:
This procedure may apply to malfunctions in the Turn Assist mode, as well.
Also, an error code will appear on the touch screen. The error code indicates
whether the problem is related to the head-of-bed angle or the siderail sensors.
If the error message indicates a problem with the head-of-bed angle, start with
step 1. If the error message indicates a siderail problem, start with step 2.
2
1. The head elevation is less than 40°.
Yes No
↓ → Lower the head. (Rotation mode will not operate when the head
is elevated above 40°.) If this solves the problem, go to “Final
Actions” on page 2-10. Otherwise, go to step 2.

2. The siderail sensors are securely attached to the bed frame.

Yes No
↓ → Go to step 4.

3. Go to the Main Menu, and touch Therapy Selection.

a. At the Therapy Mode/Selection screen, touch Rotation and Enter.
b. Review the information on the Rotation Summary screen.
Left and right “% Rotation” is greater than 50, and pause time for all
positions is greater than 0.05 minutes.
Yes No
↓ → A very low “% Rotation” or a very long pause interval might
seem like a rotation malfunction to the patient or caregiver.
Change the settings as needed, and observe the rotation function.
If this solves the problem, go to “Final Actions” on page 2-10.
Otherwise, go to step 4.

4. The siderail position sensor (A) in-line connectors are secure, and both
siderail position sensors (A) are properly attached to the head end siderails
(B) (see figure 2-10 on page 2-36).
Yes No
↓ → Properly secure the siderail position sensor (A) connector(s)
and/or attach the siderail position sensor(s) (A) to the head end
siderail (B). If the problem is solved, go to “Final Actions” on
page 2-10. Otherwise, go to step 5.

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2.8 Rotation Malfunction
Chapter 2: Troubleshooting Procedures

Figure 2-10. Siderail Sensor Connectors

m146b104

5. Both head end siderails (B) are up.

Yes No
↓ → Raise the head end siderails (B). If the problem is solved, go to
“Final Actions” on page 2-10. Otherwise, go to step 6.

6. Replace the siderail position sensors (A) (refer to procedure 4.19). If this
solves the problem, go to “Final Actions” on page 2-10. Otherwise, go to
step 7.

7. Check the routing of the working cushion hoses in the air mattress by
looking at the hose routing schematic located on the top of the proportional
valves.
The working cushion hoses are routed to the proper cushions.
Yes No
↓ → Route the hoses properly. If the problem is solved, go to “Final
Actions” on page 2-10. Otherwise, go to step 8.

8. Check the integrity of the cushions.

The cushions have no holes or cuts.

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 2.8 Rotation Malfunction
Chapter 2: Troubleshooting Procedures

Yes No
↓ → Repair the cushion, or replace the mattress. If the problem is
solved, go to “Final Actions” on page 2-10. Otherwise, go to step
9.

9. Check the Valve Information screen in the Diagnostic menu (see figure 2-
11 on page 2-37).

Figure 2-11. Valve Information Screen

2

m146_077

All valves meet their setting criteria.

Yes No
↓ → Replace the valve assembly that has the non-performing valve.
If this solves the problem, go to “Final Actions” on page 2-10.
Otherwise, go to step 10.

10. Replace the control panel (refer to procedure 4.8).

This solves the problem.
Yes No
↓ → Contact Technical Support at (800) 445-3720 for assistance.

11. Go to “Final Actions” on page 2-10.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 2 - 37

2.9 OPTI•REST Mode Malfunction
Chapter 2: Troubleshooting Procedures

2.9 OPTI•REST Mode Malfunction

NOTE:
The OPTI•REST Mode provides a gentle massaging action. It cannot be
adjusted to increase the speed, pressure, or any other factors. If the problem
with the OPTI•REST Mode is a matter of comfort, confirm the proper height,
weight, and comfort settings.

1. The problem occurs in OPTI•REST Mode only.

Yes No
↓ → If the problem exist in other therapy modes, refer to the
following RAP numbers to determine the cause. If you have
already performed the troubleshooting procedures in each of the
other RAPs, and the problem is not solved, call Hill-Rom
Technical Support at (800) 445-3720 for assistance.

• For Rotation Malfunction, go to RAP 2.8.

• For Cushion Inflation Malfunction, go to RAP 2.5.
• For Blower Malfunction, go to RAP 2.4.
• For Control Malfunction, go to RAP 2.3.

2. Perform the following:

a. At the Main Menu on the air supply unit, touch the Therapy Selection.
b. On the Therapy Mode/Settings screen, touch the OPTI•REST Mode
selection.
c. Press ENTER.
d. Press MENU.
e. Observe the graphic on the OPTI•REST MODE screen (see figure 2-12
on page 2-39).

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 2.9 OPTI•REST Mode Malfunction
Chapter 2: Troubleshooting Procedures

Figure 2-12. OPTI-REST MODE Screen Display

2
m146b106

The cushions below the supine figure light up in sequence at 10 to 15

second intervals as the corresponding sleep surface cushions inflate and
deflate.
Yes No
↓ → If the hoses are properly not connected for the chest, seat/thigh,
or foot sleep surface cushions, connect them properly. If this
solves the problem, go to “Final Actions” on page 2-10.
Otherwise, go to step 3.

3. The cushions light up in sequence at 10 to 15 second intervals as the sleep

surface cushions inflate and deflate.
Yes No
↓ → Check the integrity of each of these cushions. Replace any
cushions with holes. If this solves the problem, go to “Final
Actions” on page 2-10. Otherwise, go to step 4.

4. Perform the actions in step 2 to place the unit in OPTI•REST Mode, and
access the valve information.
a. Enter the Service Options Menu (refer to procedure 6.5), and touch
Diagnostics.
b. On the Diagnostics Menu, touch Valve Information.
c. Observe the valve pressure readings in Zones 5, 6, and 7.
The pressure readings are the same as those shown in table 2-4 on page 2-
40, and they alternate approximately every 10 to 15 seconds.

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2.9 OPTI•REST Mode Malfunction
Chapter 2: Troubleshooting Procedures

Table 2-4. OPTI•REST Mode Valve Pressure Readings

Zone High Pressure Reading Low Pressure Reading

SS CHEST (7) 5.7 00.00
SS SEAT/THIGH (6) 5.82 00.00
SS FOOT (5) 1.57 00.00

Yes No
↓ → See whether the hoses are properly connected for the chest,
seat/thigh, and foot sleep surface cushions. If not, connect them
properly. If this solves the problem, go to “Final Actions” on
page 2-10. Otherwise, go to step 5.

5. The pressure readings are the same as those shown in table 2-4 on page 2-
40, and they alternate approximately every 10 to 15 seconds.
Yes No
↓ → Check the integrity of each of these cushions. If any have holes,
replace them. If this solves the problem, go to “Final Actions” on
page 2-10. Otherwise, go to RAP 2.5.

6. Go to “Final Actions” on page 2-10.

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 2.10 Low Battery/Battery Charger Malfunction
Chapter 2: Troubleshooting Procedures

2.10 Low Battery/Battery Charger Malfunction

1. The unit has been plugged into an appropriate power source for at least 48
hours.
Yes No
↓ → Wait until the unit has been plugged into an appropriate power
source for at least 48 hours. If this solves the problem, go to
“Final Actions” on page 2-10. Otherwise, go to step 2.
2
2. Perform the following:
a. Access the Service Options Menu.
b. Access the Diagnostics Menu.
c. Access the Battery Information Menu.

NOTE:
The battery charger automatically shuts off for 20 second intervals every 15
minutes. When the battery charger shuts off, the battery is under a full load.
The screen display shows that the battery voltage is between 12.7V DC and
13.9V DC while the battery charger is on, and that the battery voltage is
above 12.6V DC while the battery charger is off.
Yes No
↓ → If the battery voltage is less that 12V DC when the battery
charger is on, inspect the battery cable for damage. If the battery
cable is damaged, replace it. If this solves the problem, go to
“Final Actions” on page 2-10. Otherwise, go to step 3.

3. The screen display shows that the battery voltage is between 12.7V DC and
13.9V DC while the battery charger is on, and that the battery voltage is
above 12.6V DC while the battery charger is off.
Yes No
↓ → If the battery voltage is less that 12V DC when the battery
charger is on, inspect the battery cable for damage. If the battery
cable is not damaged, replace the battery charger P.C. board
(refer to procedure 4.3). If this solves the problem, go to “Final
Actions” on page 2-10. Otherwise, go to step 4.

4. The screen display shows that the battery voltage is between 12.7V DC and
13.9V DC while the battery charger is on, and that the battery voltage is
above 12.6V DC while the battery charger is off.
Yes No
↓ → If the battery voltage is less that 12V DC when the battery
charger is off, replace the battery (refer to procedure 4.2). If

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 2 - 41

2.10 Low Battery/Battery Charger Malfunction
Chapter 2: Troubleshooting Procedures

either of these actions solve the problem, go to “Final Actions”

on page 2-10. Otherwise, go to step 8.

5. Return to the Service Options Menu and access the History Menu using the
up and down arrows to scroll through the listing.
The History Menu listings show a number of low battery alarms during the
past few days.
Yes No
↓ → Go to step 8.

6. Replace the battery (refer to procedure 4.2).

This solves the problem.
Yes No
↓ → Call Technical Support at (800) 445-3720 for assistance.

7. Go to “Final Actions” on page 2-10.

8. The air supply unit has been sitting idle without power applied for more
than 55 days.
Yes No
↓ → Go to step 11.

9. Replace the battery (refer to procedure 4.2).

This solves the problem.
Yes No
↓ → Replace the battery charger P.C. board (refer to procedure 4.3).
If the problem is solved, go to “Final Actions” on page 2-10.
Otherwise, call Hill-Rom Technical Support at (800) 445-3720
for assistance.

10. Go to “Final Actions” on page 2-10.

11. Perform the following:

a. Unplug the unit from its power source, and remove the air supply hose
(if attached).
b. Using a phillips head screwdriver, remove the five screws (A) that
secure the rear case (B) to the front case (C) (see figure 2-13 on page
2-43).

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 2.10 Low Battery/Battery Charger Malfunction
Chapter 2: Troubleshooting Procedures

Figure 2-13. Air Supply Unit Case

c. Carefully pull the rear case (B) from the front case (C).

SHOCK HAZARD:
Avoid touching the power supply P.C. board heat sink. When power is
applied to the unit, contact with the power supply P.C. board heat sink
could result in severe injury or death.

CAUTION:
Ensure the leads from the battery and the battery charger P.C. board
are properly connected and routed. Failure to do so could result in
equipment damage.
d. Avoid touching the power supply P.C. board heat sink, and check the
connection and integrity of the lead (D) from the battery (E) to the lead
from the battery charger P.C. board. Equipment damage can occur if
the leads (D) are not properly connected and routed.
The leads (D) are firmly connected.
Yes No
↓ → Connect the leads. If this solves the problem, go to “Final
Actions” on page 2-10. Otherwise, go to step 12.

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2.10 Low Battery/Battery Charger Malfunction
Chapter 2: Troubleshooting Procedures

12. The leads are firmly connected.

Yes No
↓ → Replace the battery (refer to procedure 4.2). If this solves the
problem, go to “Final Actions” on page 2-10. Otherwise, go to
step 13.

13. The leads are firmly connected.

Yes No
↓ → Replace the battery charger P.C. board (refer to procedure 4.3).
If this solves the problem, go to “Final Actions” on page 2-10.
Otherwise, call Hill-Rom Technical Support at (800) 445-3720
for assistance.

14. Go to “Final Actions” on page 2-10.

Page 2 - 44 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Chapter 3
Theory of Operation

Chapter Contents

Voltage Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 3
Integrated Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 5
Plug Jack Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 6
Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 10
3
Air Supply Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 10
Mechanical Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 10
Electrical Components (120V Model Only) . . . . . . . . . . . . . . . . . . . . . . . 3 - 10
Electrical Components (230V Model Only) . . . . . . . . . . . . . . . . . . . . . . . 3 - 11
Pneumatic Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 11
Air Supply Hose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 12
Mattress Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 12
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 19

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 3 - 1

Chapter 3: Theory of Operation

NOTES:

Page 3 - 2 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Voltage Distribution
Chapter 3: Theory of Operation

Voltage Distribution

Figure 3-1. AC and DC Voltage Distribution (120V Model Only)

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 3 - 3

Voltage Distribution
Chapter 3: Theory of Operation

Figure 3-2. AC and DC Voltage Distribution (230V Model Only)

Page 3 - 4 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Integrated Wiring Diagram
Chapter 3: Theory of Operation

Integrated Wiring Diagram

Figure 3-3. Integrated Wiring Diagram

Refer to fold-out FO 3-1 (120V model only) and

fold-out FO 3-2 (230V model only) at the rear of this manual.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 3 - 5

Plug Jack Connections
Chapter 3: Theory of Operation

Plug Jack Connections

Figure 3-4. Battery Charger P.C. Board Plug Jack Connections

m146a041

Page 3 - 6 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Plug Jack Connections
Chapter 3: Theory of Operation

Figure 3-5. P/V Valve P.C. Board Plug Jack Connections

m146_060

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 3 - 7

Plug Jack Connections
Chapter 3: Theory of Operation

Figure 3-6. Left Proportional Valve P.C. Board Plug Jack Connections

m146_061

Page 3 - 8 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Plug Jack Connections
Chapter 3: Theory of Operation

Figure 3-7. Right Proportional Valve P.C. Board Plug Jack Connections

m146_062

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 3 - 9

Theory of Operation
Chapter 3: Theory of Operation

Theory of Operation
The V-CUE™ Dynamic Air Therapy® Unit has four parts:
• Air supply unit
• Air supply hose
• Mattress assembly
• Software

Air Supply Unit

The air supply unit houses the components that generate and control the
airflow that is provided through the air supply hose to the mattress. The air
supply unit has three subsystems:
• Mechanical
• Electrical
• Pneumatic

Mechanical Components

The molded case of the air supply unit can be separated into three pieces, front
and rear, providing access to internal components. The third piece is the air
filter cover. The front cover contains the liquid crystal display (LCD) screen
along with the CPR, Maximum Inflate, Alarm Silence, and Therapy On/Off
buttons. Most of the internal components are mounted to the front half of the
case.

The hanger brackets located on the rear cover attach to a bed footboard, or the
unit is also designed to be placed on the floor.

Electrical Components (120V Model Only)

AC voltage input is applied to the unit via a three-conductor line cord. The line
cord is attached to the power inlet. The unit receives power as soon as the
power cord is plugged into an appropriate power source. This is indicated by a
120V AC pilot lamp on the side of the unit that is illuminated when the unit is
receiving power.

Input to the power supply in the unit is 120V AC ± 10% at 60 Hz ± 1Hz.

Circuitry on the power supply P.C. board converts and rectifies the AC voltage

Page 3 - 10 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Theory of Operation
Chapter 3: Theory of Operation

and provides 5V DC, 12V DC, and 24V DC output to the battery charger P.C.
board.

Electrical Components (230V Model Only)

AC voltage input is applied to the unit via a three-conductor line cord. The line
cord is attached to the power inlet. The unit receives power as soon as the
power cord is plugged into an appropriate power source. This is indicated by a
230V AC pilot lamp on the side of the unit that is illuminated when the unit is
receiving power.

Input to the power supply in the unit is 230V AC ± 10% at 50 Hz ± 1Hz.

Circuitry on the power supply P.C. board converts and rectifies the AC voltage
and provides 5V DC, 12V DC, and 24V DC output to the battery charger P.C.
board.
3
Pneumatic Components

The blower provides the required air pressure to inflate the mattress assembly.

Pressures can be produced up to 25"H2O (47 mm Hg). Pressure transducers

provide feedback that controls the valves and blower speed. The pressure
transducers are located with the valves in the head section of the cushions. The
valve system is comprised of two sets of six valves. Each set is integrated with
an air manifold and a power distribution P.C. board.

For the recommended pressure levels for each zone of the mattress if the
patient weighs 200 lb (91 kg) and is 71" (180 cm) tall, refer to table 3-1 on
page 3-12.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 3 - 11

Theory of Operation
Chapter 3: Theory of Operation

Table 3-1. Recommended Pressure Levels

Valve
Zone Set Pressure Tolerance
Number
1 WC-SEAT 6.35"H2O (11.86 mm Hg) ± 0.3"H2O (0.6 mm Hg)
2 WC-LEFT 8.55"H2O (15.97 mm Hg) ± 0.3"H2O (0.6 mm Hg)
3 WC-HEAD 8.55"H2O (15.97 mm Hg) ± 0.3"H2O (0.6 mm Hg)
4 WC-LT BOOST 6.35"H2O (11.86 mm Hg) ± 0.3"H2O (0.6 mm Hg)
5 SS-FOOT 1.69"H2O (3.16 mm Hg) ± 0.3"H2O (0.6 mm Hg)
6 SS-SEAT/THIGH 6.31"H2O (11.79 mm Hg) ± 0.3"H2O (0.6 mm Hg)
7 SS-CHEST 5.03"H2O (9.40 mm Hg) ± 0.3"H2O (0.6 mm Hg)
9 WC-RT BOOST 6.35"H2O (11.86 mm Hg) ± 0.3"H2O (0.6 mm Hg)
10 WC-RIGHT 8.55"H2O (15.97 mm Hg) ± 0.3"H2O (0.6 mm Hg)
11 SS-HEAD 2.78"H2O (5.19 mm Hg) ± 0.3"H2O (0.6 mm Hg)
12 SS-CRADLE 8.55"H2O (15.97 mm Hg) ± 0.3"H2O (0.6 mm Hg)

The pressures above are measured in Standard mode. Pressure control of the
manifold is maintained to within ± 0.5 "H2O (± 0.9 mm Hg).

Air Supply Hose

The air supply hose is kink-resistant to prevent obstruction of airflow from the
air supply unit to the air cushion assembly. The hose ends are interchangeable.
One end attaches to the air supply unit, and the other end attaches to the air
cushion.

Mattress Assembly
The mattress assembly is designed as a mattress replacement product. It is
comprised of two tiers of cushions: an air cushion assembly on the upper tier,
and substrate cushions on the lower tier. The substrate cushions, referred to as
the working cushions, consist of three independent inflation bladders and two
boost bladders. The left and right working cushions have internal seat bladders
that operate independently. The upper cushions, referred to as the sleep
surface, consist of five independent zones. These zones support the head,
trunk, seat/thigh, and foot sections of the body. The fifth zone, the
COMFORTGUARD® Cushion, located on the side of the cushions, keeps the
patient centered on the sleep surface during rotation.

Page 3 - 12 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Theory of Operation
Chapter 3: Theory of Operation

In the mattress assembly, cushion inflation is controlled by the left and right
proportional valve assemblies. The valve assemblies are located in the left and
right head end corners of the mattress; each contains six proportional valves.
The P/V valve assembly is mounted in the foot left corner of the mattress. This
assembly controls the percussion and vibration air pulses to the chest cushion.

Straps and ties are attached to the side of the mattress encasement (see figure
3-8 on page 3-14). They can be routed through the mattress subassembly for
fastening to the bed frame. An opening on the left foot end allows attachment
of the air supply hose to the sleep surface cushions. External components of the
mattress assembly include the head-of-bed elevation sensor and the left/right
siderail position sensors.

Details of the mattress assembly components are illustrated in figure 3-8 on

page 3-14, figure 3-9 on page 3-15, figure 3-10 on page 3-16, figure 3-11 on
page 3-17, figure 3-12 on page 3-18, and figure 3-13 on page 3-19.
3

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 3 - 13

Theory of Operation
Chapter 3: Theory of Operation

Figure 3-8. Mattress Cushions

Page 3 - 14 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Theory of Operation
Chapter 3: Theory of Operation

Figure 3-9. Mattress Hose Management

Refer to fold-out FO 3-3 at the rear of this manual.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 3 - 15

Theory of Operation
Chapter 3: Theory of Operation

Figure 3-10. Mattress Hose Connections

m146b047

Page 3 - 16 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Theory of Operation
Chapter 3: Theory of Operation

Figure 3-11. Left Proportional Valve Hose Routing Diagram

m146b101

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 3 - 17

Theory of Operation
Chapter 3: Theory of Operation

Figure 3-12. Right Proportional Valve Hose Routing Diagram

m146b102

Page 3 - 18 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Theory of Operation
Chapter 3: Theory of Operation

Figure 3-13. Percussion/Vibration Hose Routing Diagram

m146b103

Software
Program instructions for operations are contained in an EPROM in the control
panel. Functions are accessed through a series of menus selected via the touch
screen and control panel buttons. Figure 3-14 on page 3-20, figure 3-15 on
page 3-21, figure 3-16 on page 3-22, and figure 3-17 on page 3-23 provide
diagrams of the functional interactions.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 3 - 19

Theory of Operation
Chapter 3: Theory of Operation

Figure 3-14. Menu System Overview

Page 3 - 20 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Theory of Operation
Chapter 3: Theory of Operation

Figure 3-15. Service Menu and Diagnostic Menu Detail

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 3 - 21

Theory of Operation
Chapter 3: Theory of Operation

Figure 3-16. Service Menu and Unit Settings Detail

m146a038

Page 3 - 22 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Theory of Operation
Chapter 3: Theory of Operation

Figure 3-17. Setup Menu Detail

m146a039

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 3 - 23

Theory of Operation
Chapter 3: Theory of Operation

NOTES:

Page 3 - 24 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Chapter 4
Removal, Replacement, and
Adjustment Procedures

Chapter Contents

Air Supply Unit Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5

Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 5
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 6
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 7
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 7
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 8
Battery Charger P.C. Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 9 4
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 9
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 10
Beeper Cable Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 11
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 11
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 11
Blower Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 12
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 12
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 13
Power Cord Receptacle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 15
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 15
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 15
Circuit Breaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 17
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 17
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 17

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 1

Chapter 4: Removal, Replacement, and Adjustment Procedures

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 19
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 19
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 19
Control Panel Bezel Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 20
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 20
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 21
Control Panel Extension Cable Receptacle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 22
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 22
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 24
Control Panel EPROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 25
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 25
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 26
On/Off Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 27
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 27
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 27
Printer Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 29
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 29
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 30
Proportional Valve Assembly (Head Left/Head Right) . . . . . . . . . . . . . . . . . . . . 4 - 31
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 31
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 34
Percussion/Vibration (P/V) Valve Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 35
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 35
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 38
Percussion/Vibration (P/V) Valve Solenoid P.C. Board Assembly and
Heat Sink Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 39
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 39
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 41
Percussion/Vibration (P/V) Valve Assembly Air Supply Hose Interface Elbow. 4 - 42
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 42
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 43

Page 4 - 2 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Chapter 4: Removal, Replacement, and Adjustment Procedures

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 44
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 44
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 45
Siderail Position Sensor Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 47
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 47
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 47
Sensor Adapter Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 48
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 48
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 50

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 3

Chapter 4: Removal, Replacement, and Adjustment Procedures

NOTES:

Page 4 - 4 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.1 Air Supply Unit Case
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.1 Air Supply Unit Case

Tools required: Phillips head screwdriver

Removal

SHOCK HAZARD:
Voltage is present on exposed electrical connectors when power is on.
Use care when working close to exposed connections. Failure to do so
could result in personal injury or equipment damage.

SHOCK HAZARD:
Unplug the unit from its power source. Failure to do so could result in
personal injury or equipment damage.

1. Unplug the unit from its power source.

2. Using a phillips head screwdriver, remove the five screws (A) that secure
the rear case (B) to the front case (C) (see figure 4-1 on page 4-5).

Figure 4-1. Air Supply Unit Case

4

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 5

4.1 Air Supply Unit Case
Chapter 4: Removal, Replacement, and Adjustment Procedures

3. Carefully pull the rear case (B) from the front case (C).

4. If you are completely separating the front and rear sections of the case,
disconnect the battery in-line connector (D), and slide off the biomed
connector (ground) on the rear case (B).

SHOCK HAZARD:
Avoid touching the power supply, P.C. board, heat sink. When power is
applied to the unit, contact with the power supply, P.C. board, heat sink
could result in severe injury or death.

5. Ensure that the unit is unplugged from its power source, and avoid
touching the power supply, P.C. board, heat sink.

Replacement

CAUTION:
Ensure proper cable routing. Failure to do so could result in equipment
damage.

1. Perform the removal procedure in reverse order. Ensure proper cable

routing.

2. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

Page 4 - 6 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.2 Battery
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.2 Battery
Tools required: None

Removal

NOTE:
Do not remove the battery except to replace it. It is difficult to reattach.

1. Open the air supply unit case (refer to procedure 4.1).

1
2. Pull the sealed rechargeable battery (A) from the Dual Lock® fasteners
(B) that secure it to the rear case assembly (C) (see figure 4-2 on page 4-7).

Figure 4-2. Battery

m146a100

3. Disconnect, and remove the sealed rechargeable battery (A) from the rear
case assembly (C).

4. Remove the Dual Lock® fasteners (B) from the rear case assembly (C).

1. Dual Lock® is a registered trademark of Minnesota Mining and Manufacturing Company.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 7

4.2 Battery
Chapter 4: Removal, Replacement, and Adjustment Procedures

Replacement

CAUTION:
Ensure proper cable routing. Failure to do so could result in equipment
damage.

1. Perform the removal procedure in reverse order. Ensure proper cable

routing.

2. Record the date on the Battery Information screen.

a. Touch Diagnostics on the Service Options Menu screen. The
Diagnostics Menu is displayed (see figure 4-3 on page 4-8).

Figure 4-3. Diagnostics Menu Screen

m146_076

b. Touch Battery Information on the Diagnostics Menu. The Battery

Information screen is displayed.
c. Record the date on this screen.

3. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

Page 4 - 8 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.3 Battery Charger P.C. Board
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.3 Battery Charger P.C. Board

Tools required: Phillips head screwdriver
11/32" nut driver
Small screwdriver

Removal
1. Open the air supply unit case (refer to procedure 4.1).

2. Loosen the spring clamp (A) on the blower tube (B), and remove the
blower tube (B) and outlet flange (C) (see figure 4-4 on page 4-9).

Figure 4-4. Blower Motor Bracket Removal

3. Disconnect the in-line connector (D) from the power inlet (E).

4. Using a phillips head screwdriver, remove the chassis ground wire (F) and
the DB9 connector ground wire (G).

5. Using a 11/32" nut driver, remove the four nuts (H) that secure the blower
bracket (I) to the front of the unit.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 9

4.3 Battery Charger P.C. Board
Chapter 4: Removal, Replacement, and Adjustment Procedures

6. Slide the blower bracket (I) out for access to the battery charger P.C. board
(J) connectors (see figure 4-5 on page 4-10).

Figure 4-5. Battery Charger P.C. Board

7. Disconnect all connectors on the battery charger P.C. board (J).

8. Using a small screwdriver, remove the screws (K) that secure the battery
charger P.C. board (J) to the blower bracket (I).

Replacement
1. Perform the removal procedure in reverse order.

2. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

Page 4 - 10 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.4 Beeper Cable Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.4 Beeper Cable Assembly

Tools required: Phillips head screwdriver

Removal
1. Open the air supply unit case (refer to procedure 4.1).

2. Disconnect the power entry/breaker assembly (A) from the beeper cable
assembly (B) (see figure 4-6 on page 4-11).

Figure 4-6. Beeper Cable Assembly

m146b107

3. Using the phillips head screwdriver, remove the two pan head screws (C)
that secure the beeper cable assembly (B) to the blower bracket (D).

4. Remove the beeper cable assembly (B) from the blower bracket (D).

Replacement
1. Perform the removal procedure in reverse order.

2. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 11

4.5 Blower Motor
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.5 Blower Motor

Tools required: Phillips head screwdriver
11/32" nut driver
Small screwdriver

Removal
1. Open the air supply unit case (refer to procedure 4.1).

2. Loosen the spring clamp (A) on the blower tube (B), and remove the
blower tube (B) and outlet flange (C) (see figure 4-7 on page 4-12).

Figure 4-7. Blower Motor Bracket and Power Supply

3. Disconnect the in-line connector (D) from the power inlet (E).

4. Note the location of the chassis ground wire (F) and DB9 connector ground
wire (G).

5. Remove the chassis ground wire (F) and the DB9 ground wire (G).

6. Using a 11/32" nut driver, remove the four nuts (H) that secure the blower
bracket (I) to the front of the unit.

Page 4 - 12 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.5 Blower Motor
Chapter 4: Removal, Replacement, and Adjustment Procedures

7. Disconnect the pins J7 and J8 (control panel extension harness) and the pin
J3 (serial port harness) from the battery charger P.C. board (J) (see figure
4-8 on page 4-14).

8. Gently pull the blower bracket (I) away from the front cover, and
disconnect the control panel cable assembly (K).

9. Using a phillips head screwdriver, remove the four screws (L) and eight
shoulder washers (M) that secure the blower motor (N) to the blower
bracket (I).

10. Remove the blower motor (N) from the blower bracket (I).

11. Using a small screwdriver, push in on the power entry/breaker assembly

(O) connection, and disconnect it from the blower motor (N).

Replacement
1. Perform the removal procedure in reverse order.

2. When replacing the chassis ground wire (F) and DB9 connector ground
wire (G), ensure they are in the same position as when they were removed
(see figure 4-7 on page 4-12).

3. Ensure no wires are pinched between the two halves of the air supply unit
4
case.

4. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 13

4.5 Blower Motor
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-8. Blower Motor

Page 4 - 14 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.6 Power Cord Receptacle
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.6 Power Cord Receptacle

Tools required: Phillips head screwdriver
Needle nose pliers

Removal
1. Using a phillips head screwdriver, remove the two screws (A) that secure
the power cord receptacle (B) to the side of the air supply unit (see figure
4-9 on page 4-15).

Figure 4-9. Power Cord Receptacle

m146a025

2. Carefully pull the power cord receptacle (B) out of the unit until the blade
connectors (C) are exposed.

3. Using needle nose pliers, disconnect the three blade connectors (C) from
the power cord receptacle (B).

Replacement
1. Perform the removal procedure in reverse order.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 15

4.6 Power Cord Receptacle
Chapter 4: Removal, Replacement, and Adjustment Procedures

2. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

Page 4 - 16 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.7 Circuit Breaker Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.7 Circuit Breaker Assembly

Tools required: 5/16" wrench

Removal
1. Open the air supply unit case (refer to procedure 4.1).

2. Remove the power cord receptacle (refer to procedure 4.6).

3. Using a 5/16" wrench, remove the nut (A) that secures the circuit breaker
assembly (B) to the side of the unit (see figure 4-10 on page 4-17).

Figure 4-10. Circuit Breaker Assembly

m146a021

4. Carefully pull the circuit breaker assembly (B) straight back out of the hole
and out through the inside of the unit.

5. Remove the four blade connectors (C) from the circuit breaker assembly
(B).

Replacement
1. Perform the removal procedure in reverse order.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 17

4.7 Circuit Breaker Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

2. When inserting the new circuit breaker assembly (B), slide it straight into
the case, and then into the hole.

3. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

Page 4 - 18 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.8 Control Panel
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.8 Control Panel

Tools required: 6/32" nut driver

Removal
1. Open the air supply unit case (refer to procedure 4.1).

2. Disconnect the control panel harness connector (A) (see figure 4-11 on
page 4-19).

Figure 4-11. Control Panel Removal

m146a068

3. Using a 6/32" nut driver, remove the four nuts (B) that secure the control
panel (C) to the front case.

4. Slide the control panel (C) out through the front of the case.

Replacement
1. Perform the removal procedure in reverse order.

2. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 19

4.9 Control Panel Bezel Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.9 Control Panel Bezel Assembly

Tools required: Phillips head screwdriver
Antistatic strap

Removal
1. Open the air supply unit case (refer to procedure 4.1).

2. Remove the control panel (refer to procedure 4.8).

3. Using a phillips head screwdriver, remove the two slide latch locking posts
(A) and the four screws (B) that secure the control panel cover (C) to the
control panel (see figure 4-12 on page 4-20).

Figure 4-12. Control Panel Bezel

4. Remove the control panel cover (C).

5. Using the phillips head screwdriver, remove the four screws (D) and four
split lockwashers (E) that secure the control panel display P.C. board (F) to
the control panel (see “Component Handling” on page 6-6).

6. Disconnect the two connections (G) on the control panel display P.C. board
(F).

Page 4 - 20 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.9 Control Panel Bezel Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

CAUTION:
Use caution when removing the control panel display P.C. board from
the LCD display and the touch screen P.C. board. Failure to do so could
result in equipment damage.

7. Carefully remove the control panel display P.C. board (F) from the LCD
display (H) and the touch screen P.C. board (I). Do not damage the
connectors (J).

8. Remove the four jack screws (K), four flat washers (L), and four grommets
(M) that secure the LCD display (H) to the two LCD mounting rails (N).

9. Remove the LCD display (H) from the two LCD mounting rails (N).

10. Remove the four standoffs (O) from the two LCD mounting rails (N).

11. Using the phillips head screwdriver, remove the two screws (P) and two
split lockwashers (Q) that secure the two LCD mounting rails (N) to the
touch screen P.C. board (I).

12. Remove the two LCD mounting rails (N) from the touch screen P.C. board
(I).

13. Remove the six nuts (R) and six split lockwashers (S) that secure the touch
4
screen P.C. board (I) to the control panel.

14. Remove the touch screen P.C. board (I) from the control panel.

15. Remove the sensor P.C. board spacer (T) from the control panel bezel
assembly (U).

16. Remove the control panel bezel assembly (U) from the control panel.

Replacement

NOTE:
To ease installation of the control panel display P.C. board, line up and connect
the connection from it to the touch screen P.C. board, and then the connection
from it to the LCD display.

1. Perform the removal procedure in reverse order.

2. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 21

4.10 Control Panel Extension Cable Receptacle
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.10 Control Panel Extension Cable Receptacle

Tools required: Phillips head screwdriver
7/16" wrench

Removal
1. Disconnect the air hose (A) from the air supply unit (B) (see figure 4-13 on
page 4-22).

Figure 4-13. Cable and Receptacle

2. Disconnect the air supply cable (C) from the receptacle (D).

3. Open the air supply unit (B) (refer to procedure 4.1).

4. Remove the hose clamp (E) and outlet flange (F) (see figure 4-14 on page
4-23).

Page 4 - 22 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.10 Control Panel Extension Cable Receptacle
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-14. Front Case Assembly

5. Disconnect the pins J7 (G) and J8 (H) from the battery charger P.C. board 4
(I) (see figure 4-15 on page 4-24).

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 23

4.10 Control Panel Extension Cable Receptacle
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-15. Wire Harness Connections

6. Using a 7/16" wrench, remove the nut (J) from the back of the control
panel, extension cable receptacle (K) (see figure 4-14 on page 4-23).

7. Carefully twist and then pull the control panel, extension cable receptacle
(K) through the side of the case.

Replacement
1. Perform the removal procedure in reverse order.

2. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

Page 4 - 24 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.11 Control Panel EPROM
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.11 Control Panel EPROM

Tools required: Phillips head screwdriver
Antistatic wrist strap

Removal
1. Open the air supply unit case (refer to procedure 4.1).

2. Remove the control panel (refer to procedure 4.8).

3. Using a phillips head screwdriver, remove the two slide latch locking posts
(A) and the four screws (B) that secure the control panel cover (C) to the
control panel (see figure 4-16 on page 4-25).

Figure 4-16. Control Panel EPROM

4. Remove the control panel cover (C).

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 25

4.11 Control Panel EPROM
Chapter 4: Removal, Replacement, and Adjustment Procedures

CAUTION:
When handling electronic components, wear an antistatic strap. Failure
to do so could result in component damage.

5. Put on an antistatic wrist strap, and earth it to the case (see “Component
Handling” on page 6-6).

CAUTION:
Do not touch the EPROM pins. The pins can be damaged or
misaligned, jeopardizing the connection.

6. Without touching the EPROM pins, remove the EPROM (D) from the
LCD screen, P.C. board (E).

Replacement

CAUTION:
Ensure all the EPROM pins are securely in the sockets and the notch
faces the LCD screen, P.C. board, bottom end. Failure to do so could
result in equipment damage.

1. Insert the new EPROM (D) into the LCD screen, P.C. board (E). Ensure
the notch on the EPROM (D) is facing the LCD screen, P.C. board (E),
bottom end.

2. Perform the removal procedure in reverse order.

3. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

Page 4 - 26 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.12 On/Off Indicator Lamp
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.12 On/Off Indicator Lamp

Tools required: Needle nose pliers

Removal
1. Open the air supply unit case (refer to procedure 4.1).

2. Remove the power cord receptacle (refer to procedure 4.6) and circuit
breaker assembly (refer to procedure 4.7).

3. Using needle nose pliers, disconnect the two blade connectors (A) (see
figure 4-17 on page 4-27).

Figure 4-17. Blade Connector

m146a023

4. Carefully pull the on/off indicator lamp (B) through the side of the case.

Replacement
1. Perform the removal procedure in reverse order.

2. Connect the two blade connectors (A) to the on/off indicator lamp (B)
before installing the circuit breaker assembly.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 27

4.12 On/Off Indicator Lamp
Chapter 4: Removal, Replacement, and Adjustment Procedures

3. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

Page 4 - 28 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.13 Printer Port Connector
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.13 Printer Port Connector

Tools required: Phillips head screwdriver
3/16" nut driver

Removal
1. Open the air supply unit case (refer to procedure 4.1).

2. Loosen the hose clamp (E) on the blower tube (F), and remove the blower
tube (F) and outlet flange (G) (see figure 4-18 on page 4-29).

Figure 4-18. Printer Port Connector

m146b026

3. Using a phillips head screwdriver, remove the two nut screws (A) that
secure the printer port (B) on the side of the unit.

4. Using a 3/16" nut driver, remove the two nuts (C) that secure the DB9
connector ground wire (D) on the inside of the unit.

5. Remove the DB9 connector ground wire (D).

6. Disconnect J3 (H) from the battery charger P.C. board (I) (see figure 4-19
on page 4-30).

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 29

4.13 Printer Port Connector
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-19. Battery Charger P.C. Board

m146b115

7. Pull the printer port (B) through the inside of the unit (see figure 4-18 on
page 4-29).

Replacement
1. Perform the removal procedure in reverse order.

2. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

Page 4 - 30 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.14 Proportional Valve Assembly (Head Left/Head Right)
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.14 Proportional Valve Assembly (Head Left/Head Right)

Tools required: Small screwdriver
1
7/64" Allen™ wrench

NOTE:
Only authorized personnel should access the interior of the mattress assembly.

Removal
1. If a patient is on the unit, slide him or her to the left or right depending on
which valve assembly is being replaced.

2. Unzip the coverlet (D) (see figure 4-20 on page 4-31).

Figure 4-20. Air Cushions

m146b027

3. Unsnap the sleep surface head cushion (A).

4. Pull the corners of the lower head cushions (E) back, and expose the
proportional valve assembly (B).

1. Allen™ is a trademark of Industrial Fasteners, Inc.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 31

4.14 Proportional Valve Assembly (Head Left/Head Right)
Chapter 4: Removal, Replacement, and Adjustment Procedures

5. Disconnect the head, working cushion, air supply hose (F) from the
proportional valve assembly (B) (see figure 4-21 on page 4-32).

Figure 4-21. Head, Working Cushion, Air Supply Hose

m146b117

6. Fold the lower head cushion (E) back under the sleep surface head cushion
(A) (see figure 4-20 on page 4-31).

7. Disconnect all air hoses from the proportional valve assembly (B), and
install the hose plugs.

8. Pull off the tube (C) from the proportional valve assembly (B).

9. With a proportional valve assembly (B) model that has an LED window,
perform the following:
1
a. Using a 7/64" Allen™ wrench, remove the two setscrews that secure
the cover to the proportional valve assembly (B).
b. Remove the cover from the proportional valve assembly (B).

1. Allen™ is a trademark of Industrial Fasteners, Inc.

Page 4 - 32 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.14 Proportional Valve Assembly (Head Left/Head Right)
Chapter 4: Removal, Replacement, and Adjustment Procedures

CAUTION:
Disconnect only the proportional valve assembly connector. Do not
disconnect the transducer sensor tube or the electrical connections.
Equipment damage could occur.

10. Disconnect the connections from the proportional valve assembly (B) (see
figure 4-22 on page 4-33).
a. For the right proportional valve assembly (B), disconnect the main
sensor adapter cable (H), head-of-bed sensor assembly (I), and mattress
cable assembly (J).
b. For the left proportional valve assembly (B), disconnect the slave
sensor adapter cable (K) and the mattress cable assembly (J).

Figure 4-22. Proportional Valve Assembly

m146b118

11. Using a small screwdriver, remove the four screws (G) that secure the
proportional valve assembly (B).

12. Carefully place the lower head cushion (E) in its original position (see
figure 4-20 on page 4-31).

13. Remove the proportional valve assembly (B).

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 33

4.14 Proportional Valve Assembly (Head Left/Head Right)
Chapter 4: Removal, Replacement, and Adjustment Procedures

Replacement
1. Perform the removal procedure in reverse order.

2. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

Page 4 - 34 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.15 Percussion/Vibration (P/V) Valve Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.15 Percussion/Vibration (P/V) Valve Assembly

Tools required: Phillips head screwdriver
Black marker

Removal
1. Unzip the coverlet (A) (see figure 4-23 on page 4-35).

Figure 4-23. Air Cushions

2. Unsnap the left side of the foot air cushions (B).

3. Pull the left corner of the foot air cushions (B) back, and expose the P/V
valve assembly (C).

4. Disconnect the air supply cable (D) from the receptacle (E) (see figure 4-24
on page 4-36).

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 35

4.15 Percussion/Vibration (P/V) Valve Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-24. Air Supply Cable and Air Hose

5. Disconnect the air hose (F).

6. Fold the foot end of the foot air cushions (B) toward the head end, exposing
the four screws (G) that secure the P/V valve assembly (C) to the plastic
foot plate (H) (see figure 4-25 on page 4-37).

7. Using a phillips head screwdriver, remove the four screws (G) that secure
the P/V valve assembly (C) to the plastic foot plate (H).

8. Carefully place the foot end of the foot air cushions (B) back to its original
position (see figure 4-23 on page 4-35).

9. Pull off the tubes (K) on the side and rear of the P/V valve assembly (C).

Page 4 - 36 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.15 Percussion/Vibration (P/V) Valve Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-25. P/V Valve Assembly

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 37

4.15 Percussion/Vibration (P/V) Valve Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

10. Remove the air supply hose, interface elbow (I) (refer to procedure 4.17)
(see figure 4-26 on page 4-38).

Figure 4-26. Air Supply Hose, Interface Elbow

11. Using a phillips head screwdriver, remove the screws (J) that secure the
P/V valve assembly, front cover assembly (L).

12. Lift the P/V valve assembly (C) out.

Replacement
1. Perform the removal procedure in reverse order.

2. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

Page 4 - 38 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.16 Percussion/Vibration (P/V) Valve Solenoid P.C. Board Assembly and Heat Sink Pad
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.16 Percussion/Vibration (P/V) Valve Solenoid P.C. Board

Assembly and Heat Sink Pad
Tools required: Black marker
Antistatic wrist strap
¼" nut driver
1
5/64" Allen™ wrench

Removal
1. Unzip the coverlet (A) (see figure 4-27 on page 4-39).

Figure 4-27. Air Cushions

2. Unsnap the left side of the foot air cushions (B).

3. Pull the left corner of the foot air cushions (B) back, and expose the P/V
valve assembly (C).

NOTE:
You can recognize the P.C. board aluminum cover by the presence of several
LEDs.

1. Allen™ is a trademark of Industrial Fasteners, Inc.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 39

4.16 Percussion/Vibration (P/V) Valve Solenoid P.C. Board Assembly and Heat Sink Pad
Chapter 4: Removal, Replacement, and Adjustment Procedures

1
4. Using the 5/64" Allen™ wrench, remove the four screws (D) that secure
the P/V valve P.C. board cover (E) located towards the center of the
mattress (see figure 4-28 on page 4-40).

Figure 4-28. P/V Valve P.C. Board

5. Remove the P/V valve P.C. board cover (E).

6. Disconnect all wiring connectors from the solenoid P.C. board assembly
(F).

7. Using the ¼" nut driver, remove the four standoffs (G) and washers (H)
that secure the solenoid P.C. board assembly (F) to the P/V valve assembly
(C).

8. Carefully lift the solenoid P.C. board assembly (F) from the P/V valve
assembly (C).

1. Allen™ is a trademark of Industrial Fasteners, Inc.

Page 4 - 40 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.16 Percussion/Vibration (P/V) Valve Solenoid P.C. Board Assembly and Heat Sink Pad
Chapter 4: Removal, Replacement, and Adjustment Procedures

Replacement
1. Install the heat sink pad (I) on the back of the solenoid P.C. board assembly
(F) over D7, D8, and the two screw heads at Q1 and Q2.

2. Perform the removal procedure in reverse order.

3. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 41

4.17 Percussion/Vibration (P/V) Valve Assembly Air Supply Hose Interface Elbow
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.17 Percussion/Vibration (P/V) Valve Assembly Air Supply Hose

Interface Elbow
Tools required: Phillips head screwdriver
Black marker

Removal
1. Unzip the coverlet (A) (see figure 4-29 on page 4-42).

Figure 4-29. Air Cushions

2. Unsnap the left side of the foot air cushions (B).

3. Pull the left corner of the foot air cushions (B) back, and expose the P/V
valve assembly (C).

4. Unsnap the four snaps (D) on the air supply hose, interface elbow (E) (see
figure 4-34 on page 4-49).

Page 4 - 42 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.17 Percussion/Vibration (P/V) Valve Assembly Air Supply Hose Interface Elbow
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-30. Air Supply Hose, Interface Elbow

5. Using a black marker, mark the hoses and fittings for proper assembly. 4
6. Disconnect the three P/V valve hose connectors (F) on the side of the P/V
valve assembly (C).

7. Carefully remove the air supply hose, interface elbow (E) from the lower
cushion encasement.

8. Using a phillips head screwdriver, remove the four screws (G) that secure
the air supply hose, interface elbow (E) to the P/V valve assembly (C).

9. Remove the air supply hose, interface elbow (E) from the P/V valve
assembly (C).

Replacement
1. Perform the removal procedure in reverse order.

2. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 43

4.18 Power Supply
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.18 Power Supply

Tools required: Phillips head screwdriver
Small screwdriver
11/32" nut driver

Removal
1. Open the air supply unit case (refer to procedure 4.1).

2. Loosen the hose clamp (A) on the blower tube (B), and remove the blower
tube (B) and outlet flange (C) (see figure 4-31 on page 4-44).

Figure 4-31. Blower Motor Bracket and Power Supply

3. Disconnect the in-line connector (D) from the power inlet (E).

4. Remove the chassis ground wire (F) and the DB9 connector ground wire
(G).

5. Using a 11/32" nut driver, remove the four nuts (H) that secure the blower
bracket (I) and to the front of the unit.

Page 4 - 44 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.18 Power Supply
Chapter 4: Removal, Replacement, and Adjustment Procedures

6. Using a small screwdriver, disconnect the pins J7 and J8 (control panel

extension harness) from the battery charger P.C. board (J) (see figure 4-32
on page 4-46).

7. Using a small screwdriver, disconnect the pin J3 (serial port harness) from
the battery charger P.C. board (J).

8. Gently pull the blower bracket (I) away from the front cover, and
disconnect the control panel wire harness (K).

9. Using a phillips head screwdriver, remove the four screws (L) that secure
the power supply (M) to the blower bracket (I).

10. Using a small screwdriver, disconnect the pins J1 and J2 from the power
supply (M).

11. Carefully remove the power supply (M) from the blower bracket (I).

Replacement
1. Perform the removal procedure in reverse order.

2. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4. 4

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 45

4.18 Power Supply
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-32. Power Supply

Page 4 - 46 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.19 Siderail Position Sensor Assembly
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.19 Siderail Position Sensor Assembly

Tools required: Small cable tie cutter

Removal
1. Disconnect the siderail position sensor assembly (A) from the sensor
adapter cable (B) (see figure 4-33 on page 4-47).

Figure 4-33. Siderail Position Sensor Assembly

m146a109

2. Using a small cable tie cutter, remove the cable tie (C) that secures the
tether (D) to the siderail position sensor assembly (A).

3. Remove the siderail position sensor assembly (A) from the tether (D).

Replacement
1. Perform the removal procedure in reverse order.

2. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 47

4.20 Sensor Adapter Cable
Chapter 4: Removal, Replacement, and Adjustment Procedures

4.20 Sensor Adapter Cable

1
Tools required: Small cable tie cutter 7/64" Allen™ wrench

Removal
1. Remove the siderail position sensor assembly (A) from the main sensor
adapter cable (B) or slave sensor adapter cable (C) (refer to procedure 4.19)
(see figure 4-35 on page 4-49).

2. If a patient is on the unit, slide him or her away from the proportional valve
assembly (D).

3. Unzip the coverlet (M), and unsnap the sleep surface head cushions (N).

4. Pull the corner of the lower head cushions (O) back, and expose the
proportional valve assembly (D).

5. Disconnect the head working cushion air supply hose (P) from the
proportional valve assembly (D) (see figure 4-34 on page 4-48).

Figure 4-34. Head Working Cushion Air Supply Hose

m146b119

1. Allen™ is a trademark of Industrial Fasteners, Inc.

Page 4 - 48 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 4.20 Sensor Adapter Cable
Chapter 4: Removal, Replacement, and Adjustment Procedures

Figure 4-35. Sensor Adapter Cable

m146b110

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 4 - 49

4.20 Sensor Adapter Cable
Chapter 4: Removal, Replacement, and Adjustment Procedures

6. Fold the lower head cushions (O) back under the sleep surface head
cushion (N) (see figure 4-35 on page 4-49).

7. With a proportional valve assembly (D) model that has an LED window,
perform the following:
1
a. Using a 7/64" Allen™ wrench, remove the two setscrews that secure
the cover to the proportional valve assembly (D).
b. Remove the cover from the proportional valve assembly (D).

8. To remove the main sensor adapter cable (B), perform the following:
a. Disconnect the main sensor adapter cable (B) from the proportional
valve assembly (D).
b. Disconnect the main sensor adapter cable (B) from the head of bed
sensor assembly (E).
c. Using a small cable tie cutter, remove the cable tie (F) that secures the
tether (G) to the main sensor adapter cable (B).
d. Using a small cable tie cutter, remove the cable tie (H) that secures the
tether (I) to the main sensor adapter cable (B).
e. Remove the main sensor adapter cable (B) from the encasement (J).

9. To remove the slave sensor adapter cable (C), perform the following:
a. Disconnect the slave sensor adapter cable (C) from the proportional
valve assembly (D).
b. Using a small cable tie cutter, remove the cable tie (K) that secures the
tether (L) to the slave sensor adapter cable (C).
c. Remove the slave sensor adapter cable (C) from the encasement (J).

Replacement
1. Perform the removal procedure in reverse order.

2. To ensure proper operation of the V-CUE™ Dynamic Air Therapy® Unit,

perform the “Function Checks” on page 2-4.

1. Allen™ is a trademark of Industrial Fasteners, Inc.

Page 4 - 50 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Chapter 5
Parts List

Chapter Contents

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 3
Service Parts Ordering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 5
Exchange Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
In-Warranty Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
Out-of-Warranty Exchanges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 7
Recommended Spare Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 8
Air Supply Unit—P541A001 and P541A026. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 10
Front Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 12
Rear Case Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 14
Front and Rear Case Foam Subassemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 16
Mattress Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 18
Mattress Subassembly—P451A08 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 20
Internal Mattress Hose Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 24
V-CUE™ Dynamic Air Therapy® Unit—P540A60, P540A77, P540A83,
and P540A84. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 26
5
Air Supply Hose—P451A05 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 28
Percussion/Vibration Front Cover Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 29
Blower/Bracket Assembly (120V Model Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 30
Blower/Bracket Assembly (230V Model Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 32
Cradle Hose Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 34
Sleep Surface Bolster Hose Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 36
Percussion/Vibration Valve Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 38
Control Panel Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 41

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 1

Chapter 5: Parts List

Proportional Valve Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 42

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 44
Hanger Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 46
Transport Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 47
Cart, Fold-Flat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 - 48

Page 5 - 2 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Warranty
Chapter 5: Parts List

Warranty
HILL-ROM, INC.
LIMITED WARRANTY
Hill-Rom, Inc. (Hill-Rom) has a long tradition of providing superior products and service to our customer. Our goal is “Total
Customer Satisfaction”. In that spirit, Hill-Rom is proud to offer the following warranty.
GENERAL WARRANTY (APPLICABLE UNLESS A SPECIFIC WARRANTY IS LISTED)
Hill-Rom warrants to the original purchaser that its products and replacement parts shall be free from defects in material and
workmanship for a period of one (1) year from date of delivery. Hill-Rom’s obligation under this warranty is expressly
limited to supplying replacement parts and/or service for, or replacing, at its option, any product which is, in the sole
discretion of Hill-Rom, found to be defective. In addition to the foregoing one year warranty, Hill-Rom warrants to the
original purchaser that the frame and welds on its products will be free from structural defects for the life of the product. Any
product upgrade or modification initiated by Hill-Rom does not affect the original product warranty.
SPECIFIC WARRANTIES
MATTRESS WARRANTIES
Hill-Rom warrants to the original purchaser that its mattress product shall be free from defects in material and workmanship
for a period of two (2) years from date of delivery. However, electro mechanical mattress components (compressors, valves,
printed circuit boards, hoses, and couplers) are covered by the general one (1) year warranty.
EXPENDABLES WARRANTIES
A sixty (60) day limited warranty from date of delivery applies to expendable parts such as cushions, coverlets, software
diskettes, locator badge batteries, dome light incandescent bulbs, overhead fluorescent tubes, heating elements, temperature
probes, filter sheets, and microspheres. This warranty is limited to replacement of the parts covered.
TO OBTAIN PARTS AND SERVICE
In the United States, call Hill-Rom Technical Support Department at (800) 445-3720, Monday through Friday. In Canada,
call Hill-Rom Technical Support Department at (800) 267-2337, Monday through Friday. Outside the United States and
Canada, call your authorized Hill-Rom Distributor. In order to expedite service, we request you furnish the following
information: customer identification number, product model number, serial number, and description of problem. A qualified
specialist will provide, via telephone (United States and Canada), or FAX (Outside the United States and Canada),
troubleshooting assistance for facility personnel and provide necessary parts to make repairs. If troubleshooting determines
the need for on-site technical service, a qualified service representative will be dispatched. Replacement of non-technical
items will be the responsibility of the customer. If requested by Hill-Rom, products or parts for which a warranty claim is
made shall be returned prepaid to Hill-Rom’s factory.
OUT OF WARRANTY EXCHANGE POLICY
After the expiration of the original warranty, upon request, Hill-Rom will ship as a replacement, components such as selected:
motors and printed circuit boards, for like units returned to Hill-Rom by the original purchaser at a substantial savings. Please
call Hill-Rom Technical Support Department for current pricing.
PARTS AVAILABILITY POLICY
Hill-Rom will offer parts for new and remanufactured products for ten (10) years from date of sale; for communications
5
products for five (5) years from date of sale.
Note: Some original component parts and assemblies may not be available; functional equivalents may be substituted.
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES
AND IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS OF PURPOSE. HILL-ROM’S OBLIGATION UNDER THESE
WARRANTIES SHALL NOT INCLUDE ANY LIABILITY FOR LOSS OF PROFITS, DIRECT, INDIRECT OR
CONSEQUENTIAL DAMAGES OR DELAYS. Some states, provinces, or countries do not allow the exclusion or
limitation of incidental or consequential damages, so the above exclusion or limitation may not apply. Any improper or
negligent use, any alterations or repairs not in accordance with Hill-Rom’s manuals or performed by others in such manner as
in Hill-Rom’s sole judgment affects the product materially and adversely, shall void these warranties. These warranties do not
cover failures due to misuse, abuse, neglect, or lack of routine maintenance. No employee or representative of Hill-Rom is
authorized to change these warranties in any way or grant any other warranty unless in writing and signed by a Hill-Rom
officer. These warranties provide specific legal rights; but, there may be other available rights, which vary from state to state,
province to province, or country to country.
Revised October 20, 1998
Hill-Rom Company, Inc., 1069 State Route 46 E, Batesville, IN 47006-9167

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 3

Warranty
Chapter 5: Parts List

NOTES:

Page 5 - 4 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Service Parts Ordering
Chapter 5: Parts List

Service Parts Ordering

Using the parts lists in this manual, identify the part number(s) you require.
Find the product number and serial number on the product identification label
(A) (see figure 5-1 on page 5-5).

Figure 5-1. Product Identification Label Location

m146b014

Call Hill-Rom Technical Support at (800) 445-3720 with the following

information: 5
• Six-digit customer account number
• Purchase order number
• Product number
• Serial number
• Part number(s)

To promptly order parts, request part prices and availability, or follow up on a

service order, use the following Hill-Rom fax number:

(812) 934-8472

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 5

Service Parts Ordering
Chapter 5: Parts List

Terms:
• Net 30 days
• F.O.B. Batesville, IN
• Prepaid shipping charges added to invoice
• All orders shipped UPS ground unless specified

Address all inquiries to:

ATTN TECHNICAL SUPPORT—PARTS
HILL-ROM COMPANY, INC.
1069 STATE ROUTE 46 E
BATESVILLE IN 47006-9167

Address all return goods to:

ATTN SERVICE STORES
DISTRIBUTION CENTER DOOR D23
HILL-ROM COMPANY, INC.
COUNTY ROAD 300E
BATESVILLE IN 47006-9167

NOTE:
To eliminate possible delays or incorrect billings, do not return any items
without a Return Material Authorization (RMA) number. When a return is
requested, an RMA packet is included with each order. This packet includes an
RMA number, instructions, and a shipping label. If an RMA number is not
available, obtain one by phoning Hill-Rom Technical Support at
(800) 445-3720.

Page 5 - 6 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Exchange Policy
Chapter 5: Parts List

Exchange Policy
The following are policies for in-warranty and out-of-warranty exchanges from
Hill-Rom.

In-Warranty Exchanges
In some cases, Hill-Rom will request that parts/products be returned for
inspection. When this occurs, you are expected to return parts/products within
30 days of receipt of the exchange part. If you fail to return the inoperative
parts/products within the 30 day period, Hill-Rom will invoice your facility for
the full selling price of the parts/products.

NOTE:
The preceding billing procedure pertains only to parts/products that Hill-Rom
requests to be returned.

In some cases, the invoice accompanying the parts will show the full selling
price (only for internal use at Hill-Rom). Do not confuse this price with your
price.

Do not return any parts without an RMA number. When parts/products have
been requested to be returned, Hill-Rom will include an RMA packet with the
parts/products shipment. If an RMA number is not available, obtain one by
phoning Hill-Rom Technical Support at (800) 445-3720.

Out-of-Warranty Exchanges
You are expected to return the inoperative parts/products within 30 days of
receipt of the exchange part. Hill-Rom will include an RMA packet with the
parts/products shipment. If an RMA number is not available, obtain one by
5
phoning Hill-Rom Technical Support at (800) 445-3720. Hill-Rom will
invoice your facility for the full selling price of the parts/products. Upon return
of the inoperative parts/products, Hill-Rom will issue a credit to your facility
for the difference between the exchange price and the full selling price of
the parts/products.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 7

Recommended Spare Parts
Chapter 5: Parts List

Recommended Spare Parts

For a recommended spare parts list to service five units or more, see table 5-1
on page 5-8.

Table 5-1. Recommended Spare Parts List

Part Number Quantity Description

030-027-0009 1 Power cord (120V model only)
030-027-0020 1 Cord, Continental Europe power
(International 230V model only)
030-027-0023 1 Cord, Australia/New Zealand power
(Australian 230V model only)
419-020-0016 1 Head of bed sensor
419-020-0032 1 Left siderail position sensor assembly
419-020-0033 1 Right siderail sensor assembly
419-030-0004 1 Control panel assembly (120V model
only)
419-030-0019 1 International control panel assembly
(230V model only)
419-030-0005 1 Air supply hose assembly
419-030-0076 1 Right proportional valve assembly
419-030-0077 1 Left proportional valve assembly
419-010-0038 1 Elbow assembly without cover
300-001-0028 1 Filter, air intake
150-002-0054 2 O-ring (for air supply hose)

Page 5 - 8 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Recommended Spare Parts
Chapter 5: Parts List

NOTES:

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 9

Air Supply Unit—P541A001 and P541A026
Chapter 5: Parts List

Air Supply Unit—P541A001 and P541A026

Figure 5-2. Air Supply Unit—P541A001 and P541A026

m146b001

Page 5 - 10 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Air Supply Unit—P541A001 and P541A026
Chapter 5: Parts List

Table 5-2. Air Supply Unit—P541A001 and P541A026

Item Number Part Number Quantity Description

1 280-002-0019 1 V-CUE™ Dynamic Air Therapy® Unit
User Manual
2 Reference only 1 Front case assembly (120V model only)
3 419-030-0002 1 Rear case assembly
4 001-033-0021 1 Screw, #10—32 x ¾", machine
5 001-033-0023 4 Screw, #10—32 x ¾", sems
6 419-010-0025 1 Filter cover assembly
7 150-007-0023 2 Housing, foot—front, 3.36"
8 030-027-0009 1 Power cord (120V model only)
9 719-120-0016 1 Flange, inlet
10 414-010-0022 3 Magnetic clip
11 060-001-0287 1 Label, warning grounding (120V model
only)
12 419-030-0025 1 International front case assembly (230V
model only)
13 030-027-0020 1 Cord, Continental Europe power
(International 230V model only)
14 030-027-0023 1 Cord, Australia/New Zealand power
(Australian 230V model only)
15 Reference only 1 Air supply unit (120V model only)
16 Reference only 1 Air supply unit (230V model only)

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 11

Front Case Assembly
Chapter 5: Parts List

Front Case Assembly

Figure 5-3. Front Case Assembly

m146a005

Page 5 - 12 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Front Case Assembly
Chapter 5: Parts List

Table 5-3. Front Case Assembly

Item Number Part Number Quantity Description

1 419-020-0020 1 Power entry—breaker assembly (120V
model only)
2 001-030-0012 2 Screw machine, #4—40 x ½"
3 419-010-0024 1 Front case subassembly
4 030-012-0020 1 Lamp, indicator 115V (120V model only)
5 419-030-0004 1 Control panel assembly (120V model
*** only)
6 419-020-0009 1 Cable assembly control extension
7 419-020-0011 1 Cable assembly, DB9 extension
8 719-120-0001 1 Flange, outlet
9 001-005-0008 2 Hose clamp, ¾" x 1¾"
10 150-005-0118 1 Tube, blower
11 419-030-0006 1 Blower/bracket assembly
12 001-004-0032 4 Nut, #8—32 external keps
13 001-004-0033 4 Nut, #6—32
14 330-050-0032 4 Mounting, square
15 419-020-0006 1 Ground wire, DB9 connector
16 150-007-0140 1 Plug, tapered
17 030-012-0019 1 Lamp, indicator—240V (230V model
only)
18 419-030-0019 1 International control panel assembly

19
***
419-030-0017 1
(230V model only)
240V blower/bracket assembly (230V
5
model only)

*** This is a Return Goods Authorization (RGA) part.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 13

Rear Case Assembly
Chapter 5: Parts List

Rear Case Assembly

Figure 5-4. Rear Case Assembly

m146a004

Page 5 - 14 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Rear Case Assembly
Chapter 5: Parts List

Table 5-4. Rear Case Assembly

Item Number Part Number Quantity Description

1 001-033-0018 1 Screw, sems, #10—32 x ½"
2 001-022-0004 2 Washer, flat
3 030-022-0087 1 Tab, male
4 419-010-0023 1 Rear case subassembly
5 419-020-0021 1 Battery assembly
6 419-010-0018 1 Hanger assembly, small
7 001-033-0045 8 Screw, #10—32 x 3/8"
8 419-010-0001 1 Hanger assembly, large
9 001-006-0048 1 Standoff, 3/8"

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 15

Front and Rear Case Foam Subassemblies
Chapter 5: Parts List

Front and Rear Case Foam Subassemblies

Figure 5-5. Front and Rear Case Foam Subassemblies

m146a006

Page 5 - 16 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Front and Rear Case Foam Subassemblies
Chapter 5: Parts List

Table 5-5. Front and Rear Case Foam Subassemblies

Item Number Part Number Quantity Description

1 070-007-0007 1 Foam, front case top
2 070-007-0014 1 Foam, inner rib
3 070-007-0008 1 Foam, left front case
4 070-007-0012 1 Foam, bottom
5 070-007-0011 1 Foam, inlet back
6 070-007-0013 1 Foam, inlet top
7 619-060-0002 1 Case, front
8 070-007-0010 1 Foam, front case—right
9 070-007-0002 1 Foam, right front case
10 070-007-0004 1 Foam, upper blower
11 070-007-0005 1 Foam, blower radius
12 070-007-0006 1 Foam, front case bottom
13 619-060-0001 1 Case, rear
14 070-007-0003 1 Foam, rear case top
15 070-007-0001 1 Foam, rear case

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 17

Mattress Assembly
Chapter 5: Parts List

Mattress Assembly

Figure 5-6. Mattress Assembly

Page 5 - 18 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Mattress Assembly
Chapter 5: Parts List

Table 5-6. Mattress Assembly

Item Number Part Number Quantity Description

1 100-004-0171 1 Tube, straight feed
2 100-004-0175 1 Cushion, left sleep surface head width,
exterior
3 100-004-0176 1 Cushion, left sleep surface foot width,
exterior
4 419-030-0009 1 Mattress subassembly
5 100-004-0172 1 Tube, right angle
6 100-004-0174 1 Cushion, right sleep surface foot width,
exterior
7 100-004-0173 1 Cushion, right sleep surface head width,
exterior
8 100-004-0164 1 Cushion, sleep surface foot
9 100-004-0168 1 Cushion, sleep surface seat
10 100-005-0090 1 Coverlet
11 100-004-0169 1 Cushion, sleep surface chest
12 100-004-0166 1 Cushion, sleep surface head
13 100-004-0165 1 Cushion, lower head
14 100-004-0167 1 Cushion, lower body
15 100-004-0170 1 Cushion, left extended rotation
16 100-004-0177 1 Cushion, right extended rotation
17 030-004-0011 2 Tie, cable
18 619-060-0004 18 Ring, CPC fitting (long) (old style
mattress only) 5
19 619-060-0005 3 Ring, CPC fitting white (short) (old style
mattress only)

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 19

Mattress Subassembly—P451A08
Chapter 5: Parts List

Mattress Subassembly—P451A08

Figure 5-7. Mattress Subassembly—P451A08

m146b007

Page 5 - 20 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Mattress Subassembly—P451A08
Chapter 5: Parts List

Table 5-7. Mattress Subassembly—P451A08

Item Number Part Number Quantity Description

1 Reference only 2 Screw, #4—20 x 3/8" flat head
2 719-120-0017 1 Plate, foot
3 001-031-0025 18 Screw, #6—32 x ¼" pan head
4 001-023-0007 4 Fender washer #6
5 060-001-0452 1 Label, 3-way valve
6 100-004-0163 1 Encasement, lower
7 419-010-0019 1 Three-way valve assembly
8 419-010-0020 1 Hose assembly three-way valve
9
10 419-030-0078 1 Percussion/vibration valve assembly
***
11 030-004-0011 5 Tie, cable
12 100-006-0023 3 Tether, siderail/head of bed
13 419-020-0033 1 Right siderail sensor assembly
14 419-030-0076 1 Right proportional valve assembly
***
15 419-020-0018 1 Cable, main sensor adapter
16 419-030-0077 1 Left proportional valve assembly
***
17 419-020-0016 1 Head of bed sensor assembly
18 060-001-0466 1 Label, head of bed
19
20
419-020-0019
419-020-0007
1
1
Cable, slave sensor adapter
Cable assembly, mattress
5
21 001-033-0018 8 Screw, #10-32 x ½" external sems
22 719-120-0008 2 Plate, head
23 719-120-0007 1 Plate, chest
24 719-120-0009 2 Plate, seat/thigh
25 419-020-0032 1 Left siderail position sensor assembly
26
27 Reference only 2 Screw, #10—32 x ¾" sems

*** This is a Return Goods Authorization (RGA) part.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 21

Mattress Subassembly—P451A08
Chapter 5: Parts List

Item Number Part Number Quantity Description

28
29 060-001-0522 1 Label, head of bed sensor plate
30 150-002-0060 15 O-ring
31 001-023-0013 14 Washer, fender 1¼" outer diameter
32 030-004-0001 2 Ty-wrap 3 7/8" (cable tie)
33 419-010-0032 2 Connector guard assembly
34
35
36 060-001-0595 1 Label, mattress tracking number
37 060-001-0601 1 Label, left chest encasement
38 060-001-0602 1 Label, left seat encasement
39 060-001-0603 1 Label, left thigh encasement
40 060-001-0604 1 Label, foot encasement
41 060-001-0605 1 Label, right seat encasement
42 060-001-0606 1 Label, right chest encasement
43 060-001-0607 1 Label, right thigh encasement
44 619-040-0004 15 Clip, valve quick disconnect

Page 5 - 22 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Mattress Subassembly—P451A08
Chapter 5: Parts List

NOTES:

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 23

Internal Mattress Hose Assembly
Chapter 5: Parts List

Internal Mattress Hose Assembly

Figure 5-8. Internal Mattress Hose Assembly

m146b008

Page 5 - 24 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Internal Mattress Hose Assembly
Chapter 5: Parts List

Table 5-8. Internal Mattress Hose Assembly

Item Number Part Number Quantity Description

1 419-010-0003 1 Hose assembly, long
2 419-010-0004 1 Hose assembly, medium
3 419-010-0005 1 Hose assembly, short
4 419-010-0002 1 Hose assembly, sleep surface chest
5 419-010-0014 1 Hose assembly, vent
6 419-010-0013 2 Hose assembly, boost cushion
7 419-010-0010 2 Hose assembly, working cushion
8 419-010-0015 1 Hose assembly, sleep surface head
9 419-010-0037 1 Cradle hose assembly
10 419-010-0011 1 Hose assembly, working seat
11 419-010-0034 1 Hose assembly, working cushion head
12 419-010-0006 1 Hose assembly, sleep surface foot
13 419-010-0007 1 Hose assembly, sleep surface seat
14
15 619-100-0005 15 Fitting, hose barb quick disconnect
16 150-002-0060 15 O-ring
17 619-040-0004 15 Clip, valve quick disconnect
18 619-100-0022 12 Plug, cushion

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 25

V-CUE™ Dynamic Air Therapy® Unit—P540A60, P540A77, P540A83, and P540A84
Chapter 5: Parts List

V-CUE™ Dynamic Air Therapy® Unit—P540A60, P540A77, P540A83,

and P540A84

Figure 5-9. V-CUE™ Dynamic Air Therapy® Unit—P540A060, P540A77, P540A83, and
P540A84

m146a084

Page 5 - 26 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 V-CUE™ Dynamic Air Therapy® Unit—P540A60, P540A77, P540A83, and P540A84
Chapter 5: Parts List

Table 5-9. V-CUE™ Dynamic Air Therapy® Unit—P540A60, P540A77,

P540A83, and P540A84

Item Number Part Number Quantity Description

1 419-030-0005 1 Hose assembly air supply (120V model
only)
2
3
4 Reference only 1 Mattress assembly
5 Reference only 1 Assembly (120V model only)
6 Reference only 1 Assembly (International) (120V model
only)
7 Reference only 1 Assembly (Australian) (120V model
only)
8 Reference only 1 Assembly (International) (230V model
only)
9 419-030-0036 1 Air supply/hose assembly (International)
(230V model only)

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 27

Air Supply Hose—P451A05
Chapter 5: Parts List

Air Supply Hose—P451A05

Figure 5-10. Air Supply Hose—P451A05

m146b012

Table 5-10. Air Supply Hose—P451A05

Item Number Part Number Quantity Description

1 419-030-0005 1 Air supply hose assembly
***
2 Reference only 6 Screw, #6—32 x 3/8"
3 150-002-0054 2 O-ring

*** This is a Return Goods Authorization (RGA) part.

Page 5 - 28 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Percussion/Vibration Front Cover Assembly
Chapter 5: Parts List

Percussion/Vibration Front Cover Assembly

Figure 5-11. Percussion/Vibration Front Cover Assembly

m146b094

Table 5-11. Percussion/Vibration Front Cover Assembly

Item Number Part Number Quantity Description

1
2
419-010-0038
419-020-0002
1
1
Elbow assembly without cover
Cable, interface 5
3 Reference only 1 Interface plate/snap assembly
4 719-120-0022 1 Spacer, elbow
5 150-002-0067 1 O-ring, 1.864" inner diameter x 2.004"
outer diameter
6 150-003-0065 1 Gasket, machined housing—percussion/
vibration valve
7 Reference only 1 Front percussion/vibration valve cover
assembly

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 29

Blower/Bracket Assembly (120V Model Only)
Chapter 5: Parts List

Blower/Bracket Assembly (120V Model Only)

Figure 5-12. Blower/Bracket Assembly (120V Model Only)

m146b011

Page 5 - 30 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Blower/Bracket Assembly (120V Model Only)
Chapter 5: Parts List

Table 5-12. Blower/Bracket Assembly (120V Model Only)

Item Number Part Number Quantity Description

1 419-030-0006 1 Blower/bracket assembly
2 001-031-0025 10 Screw, #6—32 x ¼" pan head
3 030-007-0018 1 Power supply, switching
4 419-020-0023 1 Cable, power supply output
5 419-020-0008 1 Control panel cable assembly
6 030-020-0010 1 Clamp, cable, 5/16", plastic
7 030-015-0079 1 P.C. board, battery charger
8 619-020-0001 1 Bracket, blower
9 001-033-0018 4 Screw, sems, #10—32 x ½"
10 001-021-0006 8 Washer, shoulder
11 001-035-0002 4 Screw, 3 mm x 0.5 mm x 8 mm
12 419-020-0022 1 Cable, blower/power
13 419-020-0003 1 Beeper cable assembly
14 001-030-0012 2 Screw, machine #4—40 x ½"
15 419-020-0004 1 Wire, power supply bracket ground
16 719-120-0018 1 Orifice, blower
17 030-017-0024 1 Blower
18 419-020-0005 1 Blower thermistor cable assembly
19 030-050-0085 14.62" Edging, grommet
(37.13 cm)
20
21
130-006-0002
150-007-0060
As required
1
Sealant, silicone clear
Molded bumper 5

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 31

Blower/Bracket Assembly (230V Model Only)
Chapter 5: Parts List

Blower/Bracket Assembly (230V Model Only)

Figure 5-13. Blower/Bracket Assembly (230V Model Only)

m146b090

Page 5 - 32 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Blower/Bracket Assembly (230V Model Only)
Chapter 5: Parts List

Table 5-13. Blower/Bracket Assembly (230V Model Only)

Item Number Part Number Quantity Description

1 001-031-0025 10 Screw, #6—32, ¼"
2 030-007-0018 1 Power supply
3 419-020-0008 1 Control panel cable assembly
4 419-020-0005 1 Blower thermistor cable assembly
5 030-015-0079 1 P.C. board, battery charger assembly
6 619-020-0001 1 Bracket, blower
7 001-035-0002 4 Screw, 3 mm x 0.5 mm x 8 mm
8 419-020-0003 1 Beeper cable assembly
9 001-030-0012 2 Screw, #4—40 x ½" pan head
10 419-020-0004 1 Wire, power supply bracket ground
11 001-033-0018 4 Screw, sems, #10—32 x ½", steel
12 030-017-0026 1 Blower, 230V
13 001-021-0006 8 Washer, shoulder
14 030-020-0010 1 Clamp, cable
15 419-020-0026 1 230V power entry/breaker assembly
16 419-020-0023 1 Cable, power supply output
17 719-120-0018 1 Orifice, blower
18 130-006-0002 As required Sealant, silicone
19 030-050-0085 14.62" Edging, grommet
(37.13 cm)
20 150-007-0060 1 Molded bumper
5

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 33

Cradle Hose Assembly
Chapter 5: Parts List

Cradle Hose Assembly

Figure 5-14. Cradle Hose Assembly

m146a091

Page 5 - 34 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Cradle Hose Assembly
Chapter 5: Parts List

Table 5-14. Cradle Hose Assembly

Item Number Part Number Quantity Description

1 150-005-0209 191.5" Tubing—PVC 0.31" inner diameter x
(486.4 cm) 0.5" outer diameter
2 160-004-0050 1 Fitting, “T” 3/8" hose
3 419-010-0017 5 Fitting, “Y” adapter assembly
4 030-004-0040 6" (15 cm) Heat shrink—red ¾"
5 001-005-0034 10 Clamp
6 160-004-0028 1 Fitting
7 150-005-0197 1 Tube, cradle 3 7/8"
8 160-004-0019 1 Fitting
9 619-100-0022 1 Plug, cushion
10 030-050-0097 5 Ty-wrap
11 619-100-0005 1 Fitting, hose barb quick disconnect
12 030-004-0036 4" (10 cm) Heat shrink—green 3¾"
13 030-004-0029 1 Ty-wrap, green
14 419-010-0037 1 Cradle hose assembly

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 35

Sleep Surface Bolster Hose Assembly
Chapter 5: Parts List

Sleep Surface Bolster Hose Assembly

Figure 5-15. Sleep Surface Bolster Hose Assembly

m146a095

Page 5 - 36 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Sleep Surface Bolster Hose Assembly
Chapter 5: Parts List

Table 5-15. Sleep Surface Bolster Hose Assembly

Item Number Part Number Quantity Description

1 150-005-0210 92.5" (234.9 Tubing—PVC 3/8" inner diameter x ½"
cm) or 69.5" outer diameter
(176.5 cm)
2 160-004-0050 1 Fitting, “T” 3/8" hose
3 419-010-0017 2 Fitting, “Y” adapter assembly
4 030-004-0040 4 Heat shrink—red ¾" (right sleep surface
bolster hose assembly only)
5 001-005-0031 4 Clamp
6 160-004-0028 1 or 2 Fitting
7 150-005-0193 1 Tube, short PVC
8 160-004-0019 1 Fitting (right sleep surface bolster hose
assembly only)
9 619-100-0022 1 Plug, cushion
10 030-050-0097 6 Ty-wrap (red) (right sleep surface bolster
hose assembly only)
11 619-100-0005 1 Fitting, hose barb quick disconnect
12 030-004-0036 4 Heat shrink—green ¾" (left sleep surface
bolster hose assembly only)
13 030-050-0094 1 Ty-wrap (green) (left sleep surface bol-
ster hose assembly only)
14 419-010-0009 1 Hose assembly, cradle (right sleep surface
bolster hose assembly)
15 419-010-0008 1 Left sleep surface bolster hose assembly
5

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 37

Percussion/Vibration Valve Assembly
Chapter 5: Parts List

Percussion/Vibration Valve Assembly

Figure 5-16. Percussion/Vibration Valve Assembly

m146b092

Page 5 - 38 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Percussion/Vibration Valve Assembly
Chapter 5: Parts List

Table 5-16. Percussion/Vibration Valve Assembly

Item Number Part Number Quantity Description

1 Reference only 1 Valve housing, machined—percussion/
vibration valve
2 Reference only 1 Percussion/vibration valve midsection
assembly
3 Reference only 1 Grommet, 3/16" inner diameter
4 Reference only 4 Contact, receptacle
5 Reference only 2 Housing two-connector
6 001-031-0086 8 Screw, #6-32 x 1/4"
7 Reference only 4 Standoff, hex/male/female
8 Reference only 4 Standoff, 1/4" hex x 0.38 long
9 030-015-0077 1 Solenoid board assembly
10 Reference only 1 Cover, P.C. card—percussion/vibration
valve
11 Reference only 22 Screw, #6-32 x 5/8", stainless steel
12 Reference only As required a
Adhesive, Loctite® #242-31
13 Reference only 35 Washer, flat #6, stainless steel
14 Reference only 8 Washer, #6-32 stainless steel
15 Reference only 1 Mounting plate, quick disconnect—
percussion/vibration valve
16 Reference only 3 Quick disconnect fitting
17 Reference only As required Adhesive
18
19
Reference only
Reference only
3
2
O-ring, large
Mount, tie anchor
5
20 Reference only 2 O-ring, 1 1/4" inner diameter x 1 7/16"
outer diameter x 3/32"
21 Reference only 2 Adapter, flanged—percussion/vibration
valve
22 150-003-0065 2 Gasket, machined housing—percussion/
vibration valve
a. Loctite® is a registered trademark of Loctite Corporation.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 39

Percussion/Vibration Valve Assembly
Chapter 5: Parts List

Item Number Part Number Quantity Description

23 419-030-0078 1 Valve assembly percussion/vibration
***
24 Reference only 1 Cover, rear—percussion/vibration valve
25 Reference only 12 Screw, #10 x 5/8", type B, stainless steel
26 Reference only 1 Screw, #6-32 x ¾"
27 Reference only 1 Heat shield, percussion/vibration valve
assembly
28 719-120-0020 2 Fitting, percussion/vibration valve
29 Reference only 1 Label, percussion/vibration valve serial
30 Reference only 1 Label, control/percussion/vibration war-
ranty
31 060-001-0642 2 Label, modification 172
32 Reference only 1 Label, solenoid board modification
33 060-001-0568 1 Label, percussion/vibration valve
34 060-001-0610 1 Label, percussion/vibration valve hose
diagram
35 030-050-0105 1 Pad, heat sink
36 419-030-0053 1 Elbow, percussion/vibration front cover
assembly

*** This is a Return Goods Authorization (RGA) part.

Page 5 - 40 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Control Panel Assembly
Chapter 5: Parts List

Control Panel Assembly

Figure 5-17. Control Panel Assembly

Table 5-17. Control Panel Assembly

Item Number Part Number Quantity Description

1
2
Reference only
Reference only
4
2
Screw, #4—40 x 3/8"
Post, locking, slide latch 5
3 030-034-0037 1 EPROM, control
4 419-030-0004 1 Control panel assembly (120V model
*** only)
5 Reference only 1 Control panel assembly (230V model
only)
6 419-010-0022 1 Bezel, control panel

*** This is a Return Goods Authorization (RGA) part.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 41

Proportional Valve Assembly
Chapter 5: Parts List

Proportional Valve Assembly

Figure 5-18. Proportional Valve Assembly

Page 5 - 42 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Proportional Valve Assembly
Chapter 5: Parts List

Table 5-18. Proportional Valve Assembly

Item Number Part Number Quantity Description

1 Reference only 4 Nut, #6-32 x ½" stainless steel
2 Reference only 18 Washer, lock helical #6, stainless steel
3 Reference only 1 Label, control/percussion/vibration war-
ranty
4 Reference only 1 Label, right valve serial (right propor-
tional valve assembly only)
5 Reference only 4 Screw, #6-32 x ½" stainless steel
6 719-120-0021 1 Control valve fitting
7 060-001-0566 1 Label, right proportional valve (right pro-
portional valve assembly only)
8 060-001-0609 1 Label right valve hose diagram (right pro-
portional valve assembly only)
9 Reference only 1 Label, left valve serial (right proportional
valve assembly only)
10 060-001-0567 1 Label, left proportional valve (left propor-
tional valve assembly only)
11 060-001-0608 1 Label, left valve hose diagram (left pro-
portional valve assembly only)
12 419-030-0076 1 Proportional valve right
***
13 419-030-0077 1 Proportional valve left
***
14 419-030-0040 1 Cover assembly
5
*** This is a Return Goods Authorization (RGA) part.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 43

Labels
Chapter 5: Parts List

Labels

Figure 5-19. Labels

m146b013

Page 5 - 44 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Labels
Chapter 5: Parts List

Table 5-19. Labels

Item Number Part Number Quantity Description

1 060-001-0360 1 Siderail label, caution
2 060-001-0443 1 Label, V-CUE™ Dynamic Air
Therapy® Unit
3 060-001-0444 1 Label, manual
4 060-001-0556 1 Bio-med grounding label
5 060-003-0046 1 Data plate (120V model only)
6 060-001-0578 1 Label, anesthetics warning
7 060-001-0477 1 Label, voltage caution (120V model only)
8 060-001-0438 1 Label, attention
9
10 060-003-0048 1 Plate, 230V International data (230V
model only)
11 060-005-0003 1 Label, 230V caution (230V model only)

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 45

Hanger Assemblies
Chapter 5: Parts List

Hanger Assemblies

Figure 5-20. Hanger Assemblies

m146b002

Table 5-20. Hanger Assemblies

Item Number Part Number Quantity Description

1 Reference only 4 Pin, spiral
2 Reference only 4 Bracket, hanger
3 Reference only 1 Hanger, small
4 Reference only 1 Hanger
5 419-010-0001 1 Hanger assembly, large
6 419-010-0018 1 Hanger assembly, small

Page 5 - 46 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Transport Case
Chapter 5: Parts List

Transport Case

Figure 5-21. Transport Case

m146a082

Table 5-21. Transport Case

Item Number Part Number Quantity Description

1 100-005-0061 1 Case, transport, wine
5

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 5 - 47

Cart, Fold-Flat
Chapter 5: Parts List

Cart, Fold-Flat

Figure 5-22. Cart, Fold-Flat

m146a083

Table 5-22. Cart, Fold-Flat

Item Number Part Number Quantity Description

1 220-001-0015 1 Cart, fold-flat

Page 5 - 48 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Chapter 6
General Procedures

Chapter Contents

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
General Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Steam Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Cleaning Hard to Clean Spots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Disinfecting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 3
Mattress Assembly Component Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 4
Coverlet Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 5
Cushion Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 5
Component Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 6
P.C. Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 6
Pre-Installation Maintenance (PIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7
Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 8
Transportation, Setup, and Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 10
Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 10
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 10
Patient Set-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 11
Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 12
Software Operational Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 14
Service Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 14
Alarm Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 15
6
Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 15
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 15
Service Center Info Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 15

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 6 - 1

Chapter 6: General Procedures

Unit Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 15
History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 16
Screen Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 16
Diagnostics Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 17
Valve Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 17
Blower Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 18
Function Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 18
Battery Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 18
Boost/Vent Solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 18
Valve Operation Stats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 18
Run Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 18
Diagnostics Test Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 19
Liquid Crystal Display (LCD) Display Test. . . . . . . . . . . . . . . . . . . . . . . 6 - 19
Control Panel LED Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 19
Display and System RAM Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 19
Program ROM Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 19
Control Panel Key Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 20
Cushion Deflation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 21
Tool and Supply Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 - 24

Page 6 - 2 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Cleaning
Chapter 6: General Procedures

Cleaning

WARNING:
Follow the product manufacturer’s instructions. Failure to do so could
result in personal injury or equipment damage.

SHOCK HAZARD:
Unplug the unit from its power source. Failure to do so could result in
personal injury or equipment damage.

SHOCK HAZARD:
Do not expose the unit to excessive moisture. Personal injury or
equipment damage could occur.

CAUTION:
Do not use harsh cleansers, solvents, or detergents. Equipment
damage could occur.

General Cleaning
We recommend that you clean the unit with detergent and warm water. Do not
use excessive liquid or harsh cleansers.

Steam Cleaning
Do not use any steam cleaning device on the unit. Excessive moisture can
damage mechanisms in this unit.

Cleaning Hard to Clean Spots

To remove difficult spots or stains, we recommend that you use standard
household cleansers and a soft bristle brush. To loosen heavy, dried-on soil,
you may first need to saturate the spot.

Disinfecting 6
When there is visible soilage and also between patient use, we recommend that
you disinfect the unit using an EPA registered (US only), tuberculocidal,
disinfectant.
Dilute the disinfectant as specified on the manufacturer's label.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 6 - 3

6.1 Mattress Assembly Component Cleaning
Chapter 6: General Procedures

6.1 Mattress Assembly Component Cleaning

CAUTION:
Do not wash the mattress assembly in a washing machine. Washing
the entire assembly will damage internal components.

1. Remove the coverlet (A) from the mattress (B) (see figure 6-1 on page
6-4).

Figure 6-1. Mattress Assembly

2. Check the mattress (B) for any visible signs of soiling or staining:
a. If the mattress (B) is soiled, wipe it with a damp cloth using a facility-
approved cleanser/disinfectant, and allow to air dry. Discard the
coverlet (A).
b. If the mattress (B) is not soiled, wipe the coverlet (A) after each use
with a damp cloth using a facility-approved cleanser/disinfectant (see
“Coverlet Care” on page 6-5).

3. After 5 to 10 minutes, dry the mattress and/or coverlet with a soft cloth.

Page 6 - 4 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 6.1 Mattress Assembly Component Cleaning
Chapter 6: General Procedures

Coverlet Care
1. Launder heavily-soiled coverlets (A) separately in a washing machine at
the highest water level with warm water using any household laundry
detergent combined with bleach at a final concentration of 50 ppm to 150
ppm.

2. Air dry or machine dry the coverlet (A) separately on the dryer’s lowest
heat setting.

3. Remove the coverlet (A) promptly from the dryer.

4. Ensure the coverlet (A) is dry before putting it back on the mattress (B).

5. Zip the coverlet (A) onto the mattress (B).

Cushion Care
If the cushions (C) are visibly soiled, remove, deflate, and return them to the
supporting laundry facility for cleaning and disinfecting (refer to procedure
6.6).

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 6 - 5

Component Handling
Chapter 6: General Procedures

Component Handling

CAUTION:
To prevent component damage, ensure that your hands are clean, and
only handle the P.C. board by its edges.

CAUTION:
When handling electronic components, wear an antistatic strap. Failure
to do so could result in component damage.

CAUTION:
For shipping and storage, place the removed P.C. board in an antistatic
protective bag. Equipment damage can occur.

P.C. Board
When servicing the P.C. board, follow good handling practices. Mishandling a
P.C. board can cause the following:
• P.C. board damage
• Shortened P.C. board life
• Unit malfunctions

Observe the following P.C. board handling rules:

• Ensure that hands are clean and free of moisture, oily liquids, etc.
• Only handle the P.C. board by its outer edges.
• Do not touch the P.C. board components. Finger contact with the board
surface and/or with its components can leave a deposit that will result in
board (and component) deterioration.
• When working with electronics, wear an appropriate antistatic strap, and
ensure that it is properly grounded.
• Service the removed P.C. board at a static-free workstation that is properly
grounded.
• For shipping and storage, place the removed P.C. board in an antistatic
protective bag.

Page 6 - 6 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 6.2 Pre-Installation Maintenance (PIM)
Chapter 6: General Procedures

6.2 Pre-Installation Maintenance (PIM)

WARNING:
Adhere to the Infection Control Policies and Procedures from Hill-Rom.
Failure to do so could result in the spread of infection.

WARNING:
The siderail position sensors and head of bed sensor contain glass-
encapsulated mercury. Dispose of these sensors in accordance with
local environmental regulations. Ensure the sensors are serviced or
replaced only by properly trained service technicians. Failure to do so
could release the encapsulated material. In case of a release, adhere to
the proper mercury clean-up procedure as specified by the local
regulating authority.

WARNING:
Dispose of the battery in accordance with the proper disposal
procedure as specified by the local environmental regulations. Failure
to do so could result in personal injury.

Perform the Pre-Installation Maintenance (PIM) procedure each time the

V-CUE™ Dynamic Air Therapy® Unit is removed from a facility. The
purpose of the PIM is to ensure that the unit is in optimum condition for the
next patient.

1. Follow the steps on the Removal form, filling it out as you perform the
PIM.

2. After all steps are complete, sign the form.

3. Keep the mattress and air supply unit together.

4. To ensure that the battery remains charged, plug unit into an appropriate
power source.

5. Perform the function test (see “Function Test” on page 6-18).

6
6. Follow your service location’s policy for recording removals.

7. Once the form is completed, signed, and recorded, file it using your current
service location’s policy.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 6 - 7

6.3 Routine Maintenance
Chapter 6: General Procedures

6.3 Routine Maintenance

WARNING:
Adhere to the Infection Control Policies and Procedures from Hill-Rom.
Failure to do so could result in the spread of infection.

WARNING:
The siderail position sensors and head of bed sensor contain glass
encapsulated mercury. Dispose of these sensors in accordance with
local environmental regulations. Ensure the sensors are serviced or
replaced only by properly trained service technicians. Failure to do so
could release the encapsulated material. In case of a release, adhere to
the proper mercury clean-up procedure as specified by the local
regulating authority.

WARNING:
Dispose of the battery in accordance with the proper disposal
procedure as specified by the local regulating authority. Failure to do so
could result in personal injury.

At appropriate intervals for the patient’s condition or at the caregiver’s request,

perform the Routine Maintenance (RM) procedure. RM ensures the unit is
disinfected and clean during patient use.

WARNING:
Adhere to the Infection Control Policies and Procedures from Hill-Rom.
Failure to do so could result in the spread of infection.

1. Obtain the Service Request Form.

2. To advise of your expected arrival time, contact the customer. Ask that the
customer arrange to remove the patient from the unit during the service
time (approximately 15 minutes).

NOTE:
To eliminate confusion and ensure safety, follow the standard procedures for
handling and cleaning contaminated materials and equipment. For additional
information, refer to the Exposure Control Plan and Infection Control Policies
and Procedures from Hill-Rom.

3. Dispose of the customer linen per the caregiver’s instructions.

Page 6 - 8 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 6.3 Routine Maintenance
Chapter 6: General Procedures

4. Wipe down the air cushion, air supply hose, and air supply unit with the
Hill-Rom-approved disinfectant.

5. Inspect the air filter. Clean, or replace if necessary.

6. Inspect the entire length of the power cord for cuts and cracks. If the power
cord has been damaged, replace it.

7. Replace the coverlet.

8. After you complete all the steps, follow the service location policy to
record completion of the RM procedure including:
a. Complete and sign the form.
b. Call the completion of the RM into the Customer Care Center.
c. File the Service Request Form in the Equipment Master File.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 6 - 9

6.4 Transportation, Setup, and Pickup
Chapter 6: General Procedures

6.4 Transportation, Setup, and Pickup

Make the V-CUE™ Dynamic Air Therapy® Unit patient-ready before
delivery to the patient’s location (see “Pre-Installation Maintenance (PIM)” on
page 6-7).

Transportation
Place the patient-ready cushion assembly, power cord, air supply hose, and
straps in the transport case. Follow the local practice for securing the transport
case and air supply unit in the vehicle.

Setup

WARNING:
Adhere to the Infection Control Policies and Procedures from Hill-Rom.
Failure to do so could result in the spread of infection.

Perform the setup procedures prior to placing the patient on the unit.

1. Position the mattress assembly on the bed frame with the air hose
connection at the foot end of the bed. When placing the mattress assembly
on a unit, ensure that all the straps are in place and secured.

2. Prior to installing the coverlet, inspect all pin connectors at the valve
assemblies, percussion/vibration valve assembly, and air supply hose for
proper connection.

3. Connect the securing straps around the bed frame at the head and foot ends.

4. Place the unit on the floor, or pull out the hanger located on the back of the
air supply unit, and hang it on the footboard (be sure to use the correct size
of hanger bracket).

5. Connect the air supply hose to the mattress and the air supply unit.

6. Inspect the foot end, interface plate assembly for damage.

7. Ensure all electrical connections are seated properly.

8. Route the cord under the bed or away from traffic.

9. Plug the unit into an appropriate power source. The green indicator light on
the side of the air supply unit should come on.

Page 6 - 10 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 6.4 Transportation, Setup, and Pickup
Chapter 6: General Procedures

NOTE:
On some models, the head-of-bed sensor should be placed on the patient right
to prevent interference with the headboard.

10. Secure the head-of-bed sensor between the mattress and the bed frame.

11. If possible, secure the siderail position sensors. Otherwise, disable the
siderail position sensors.

12. Install the encasement.

13. Select a mattress width of either ICU or Med/Surg.

14. If the frame is equipped with a scale, zero the scale.

Patient Set-Up
1. Access the Service Menu.

2. At the Diagnostics screen, perform the Valves Test (see “Diagnostics Test
Menu” on page 6-19).

WARNING:
Enter the patient’s height and weight on the SETUP UNIT FOR
PATIENT screen to ensure proper therapeutic pressure in each zone.
Failure to enter the proper parameters could result in patient injury.

3. Set the patient’s height and weight.

a. Touch SETUP UNIT FOR PATIENT on the Main Menu. The SETUP
UNIT FOR PATIENT screen appears (see figure 6-2 on page 6-11):

Figure 6-2. Setup Unit for Patient Screen

6
m146_073

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 6 - 11

6.4 Transportation, Setup, and Pickup
Chapter 6: General Procedures

b. Touch Height until it lights up. Use the up or down arrows to change
the information.

NOTE:
If height is displayed in centimeters, you can change it to inches by touching
the cm/Ft-In/In button located at the bottom of the screen.
c. Touch Weight until it lights. Use the up or down arrows to change the
information.

NOTE:
If the weight is displayed in kilograms (kg), you can change it to pounds (lb)
by touching the kg/Lbs button located at the bottom of the screen.

NOTE:
To reset the height and weight information to the previous settings, touch
CANCEL CHANGES.
d. After you have entered the data, touch ENTER to apply the statistics.

4. Perform an operational in-service procedure with the customer.

5. After placing the patient on the unit, turn off the Max. Inflate function.

Pickup

WARNING:
Adhere to the Infection Control Policies and Procedures from Hill-Rom.
Failure to do so could result in the spread of infection.

When picking up a V-CUE™ Dynamic Air Therapy® Unit, perform the

following steps in the listed order:

1. Review the History buffer for unit error codes that may denote improper
function.

2. Access the Service Options Menu, and go to Diagnostics. Monitor the

Valve Information screen for possible unit malfunctions.

3. Remove the coverlet, and place it into a blue polyurethane bag in

accordance with the Infection Control Policies and Procedures from
Hill-Rom.

Page 6 - 12 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 6.4 Transportation, Setup, and Pickup
Chapter 6: General Procedures

4. Wipe down the air supply unit, air supply hose, and mattress with an
approved disinfectant in accordance with the Infection Control Policies
and Procedures from Hill-Rom.

5. Inspect all pin connectors at the valve assemblies, percussion/vibration

valve assembly, and air supply hose for proper connection.

6. Inspect the foot end, interface plate assembly for damage. Ensure all
electrical connections are seated properly.

7. Completely deflate the mattress assembly (refer to procedure 6.6).

8. Place the mattress, power cord assembly, hose assembly, and straps into
the transport bag for transport to the service center.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 6 - 13

6.5 Software Operational Procedures
Chapter 6: General Procedures

6.5 Software Operational Procedures

This section describes the Service Options Menu available for setting unit
parameters and testing unit functions. A series of help screens are provided
throughout the system. If help is available, a touch area appears on the screen.

Service Options Menu

Purpose: The Service Options Menu enables the caregiver to establish
operation parameters, adjust the alarm, monitor critical sensor data, adjust
cushion pressures, and perform setup procedures.

1. To display the Service Options Menu, perform the following:

a. Access the Main Menu screen.
b. Touch the areas across the bottom of the Main Menu screen, starting
from the left, in the following sequence 2, 4, 3, 1, and 5 (see figure 6-3
on page 6-14).

Figure 6-3. Main Menu Screen

(1) (2) (3) (4) (5) m146_074

The Service Options Menu screen is displayed (see figure 6-4 on page
6-15).

Page 6 - 14 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 6.5 Software Operational Procedures
Chapter 6: General Procedures

Figure 6-4. Service Options Menu Screen

m146_075

Alarm Adjustment

The Alarm Adjustment selection enables you to set the alarm volume from 1 to
10, the tone from 1 to 5, and the delay between pressing Alarm Silence and the
alarm coming on again from 5 to 20 minutes.

Setup Options

On the Setup Options screen, you are able to set the format for the date
reading, set the shift start time, and set the shift duration time.

Diagnostics

When you select Diagnostics, you have additional diagnostics choices (see
“Diagnostics Menu” on page 6-17).

Service Center Info Entry

With this menu choice, you are able to enter the following parameters: bed
number (six characters), consultant’s name (15 characters), technician’s name
(15 characters), service center phone (four characters), and patient’s
information (15 characters). An additional screen provides an interactive
keyboard to make your entries. All entries are stored in unit memory.

Unit Settings

The Unit Settings selection leads to a screen with two choices: Clear Patient
Information and Set Clock. The Clear Patient Information choice displays an
6
additional screen with a warning before you can clear patient parameters. The
Set Clock function allows you to change the year, month, day, hour, and
minute. You can also set a daylight savings parameter.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 6 - 15

6.5 Software Operational Procedures
Chapter 6: General Procedures

History

The History function provides a dynamic record of all function changes and
unit errors that occur. The History log can store up to 550 entries. You can
display 11 entries at a time on the screen. The newest entry is on the top, and
the oldest entry is on the bottom.

You can download the history log to a printer or a computer.

1. To download the log, set the external device communication parameters to

9600 baud, 1 stop bit, 8 data bits, no parity, and XON/XOFF flow control.

2. On a computer, use the terminal program to initiate download (see table 6-

1 on page 6-16).

Table 6-1. History Buffer Data

History Event From/STATUS To/STATUS

Menu change Old menu New menu
Valve override Old valve override New valve override
Therapy mode Old therapy mode New therapy mode
Set therapy weight Old weight New weight
Set therapy height Old height New height
Active pressures 1-12 Old pressure New pressure
Alarm sound Alarm type Alarm status ON/OFF
Acclimation flag Old acclimation status New acclimation status
Comfort zones 1-7 Old setting New setting
Battery status Status Battery voltage
Siderail checking New status
System error code Error code

Screen Contrast

To adjust the screen contrast, press the UP and DOWN arrow keys located
along the right-hand side of the screen.

Page 6 - 16 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 6.5 Software Operational Procedures
Chapter 6: General Procedures

Diagnostics Menu
The Diagnostics Menu enables you to obtain Valve Information, Blower
Information, and Battery Information, as well as the Diagnostics Test Menu
screen previously discussed.

Touch Diagnostics on the Service Options Menu. The Diagnostics Menu is

displayed (see figure 6-5 on page 6-17).

Figure 6-5. Diagnostics Menu Screen

m146_076

Valve Information

The Valve Information function provides the current status of the proportional
valves in the mattress assembly. For a sample of the Valve Information screen,
refer to figure 6-6 on page 6-17.

Figure 6-6. VALVE INFORMATION Screen

6
m146_077

For each valve, the screen lists the set pressure, the measured pressure, the
difference, and the VCU Control. Current manifold pressure is also displayed.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 6 - 17

6.5 Software Operational Procedures
Chapter 6: General Procedures

Blower Information

The Blower Information screen shows the blower control voltage, the manifold
measured and set pressures, the blower temperature, and the blower install
date. When a new blower is installed, use this screen to record the date.

Function Test

This selection automatically runs the following operational sequence:

• Pre-test stabilizing for 10 seconds
• Percussion for 15 seconds at 3 Hz, Intensity 5, patient centered
• Vibration for 15 seconds at 10 Hz, Intensity 5, patient centered
• Vibration for 30 seconds at 15 Hz, Intensity 5, patient full right
• Vibration for 90 seconds at 15 Hz, Intensity 5, patient full left
• OPTI•REST Mode for 2 cycles

The test ends with five beeps. The Function Test should be performed during a
Pre-Installation Maintenance procedure.

Battery Information

The Battery Information screen shows the battery voltage with the charger on
and the charger off, and the date the battery was placed in operation. When
installing a new battery, record the date on this screen.

Boost/Vent Solenoid

This selection shows the status of the vent and boost solenoids including the
date the solenoids were installed, the number of cycles in vibration and
percussion, and the total number of cycles. When a new vent or boost solenoid
is installed, use this screen to record the date.

Valve Operation Stats

This selection shows the total time in operation (in hours) for the left and right
valve P.C. boards. When a new left or right valve P.C. board is installed, use
this screen to record the date.

Run Diagnostics

When you select Run Diagnostics on the Diagnostics menu, additional choices
are available.

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 6.5 Software Operational Procedures
Chapter 6: General Procedures

Diagnostics Test Menu

The Diagnostics Test Menu allows you to test performance functions such as
Touch Screen, Key Pad for Data Entry, and the Control Panel LEDs.

Touch Run Diagnostics on the Diagnostics menu. The Diagnostics Test Menu
is displayed (see figure 6-7 on page 6-19).

Figure 6-7. Diagnostics Test Menu Screen

m146_078

NOTE:
If the VCU Test reads FAIL, press the Valves Test button to ensure the valves
travel their full length. The VCU Test should then read PASS.

Liquid Crystal Display (LCD) Display Test

This test momentarily clears the display, turns it off, and then returns to the
menu. This is a test for consistent, even illumination of the display.

Control Panel LED Test

This is a test to determine whether all control panel LEDs illuminate.

Display and System RAM Test

This test verifies that the system RAM (Random Access Memory) in the
control panel is working properly. The menu returns when the test completes.

Program ROM Test 6

This test verifies that the ROM (Read Only Memory), where the program
instructions are stored, is functioning properly. The menu returns when the test
completes.

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 6 - 19

6.5 Software Operational Procedures
Chapter 6: General Procedures

Control Panel Key Test

This is a test of the operation of the four, control panel buttons. When you
press a button, the operation is indicated on the screen. The status of the
siderail and head-of-bed sensors is also displayed.

Touch Screen Test

Touch Screen is a test of the operations of all areas on the screen. When you
touch the screen, the screen coordinates are displayed. To end the test, press
the Alarm Silence button.

Valve Test

This test ensures that the command and status signals for each valve are
operational.

Page 6 - 20 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 6.6 Cushion Deflation
Chapter 6: General Procedures

6.6 Cushion Deflation

Tools required: None

1. Ensure the mattress is properly connected to the V-CUE™ Dynamic Air

Therapy® Unit.

2. Ensure the V-CUE™ Dynamic Air Therapy® Unit is running. If not, press
the Therapy On/Off button located on the front of the unit.

3. Press the Max. Inflate button.

4. Wait until the blower pressure and speed stabilizes.

5. Silence the alarm if necessary.

6. Disconnect the air supply data cable (A) from the receptacle (B) to ensure
the valves remain open (see figure 6-8 on page 6-21).

Figure 6-8. Air Supply Cable and Blower Receptacle

m146b081
6
7. Verify that ERROR CODE 315 is displayed.

8. Remove the filter cover (E) and filter (F) (see figure 6-9 on page 6-22).

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 6 - 21

6.6 Cushion Deflation
Chapter 6: General Procedures

Figure 6-9. Filter Cover

9. Disconnect the air supply hose (D) and air supply data cable (A) from the
blower receptacle (C) (see figure 6-8 on page 6-21).

10. Connect the air supply hose (D) to the air intake (G) (see figure 6-9 on page
6-22).

11. Verify that cushion deflation begins.

12. Wait approximately 5 minutes for the cushions to completely deflate.

13. Turn off the Maximum Inflate function.

14. Press the Therapy On/Off button.

15. Disconnect the air supply hose (D) from the air intake (G).

16. Install the filter cover (E) and filter (F).

17. Disconnect the air supply hose (D) from the mattress.

Page 6 - 22 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 6.6 Cushion Deflation
Chapter 6: General Procedures

CAUTION:
Turn the percussion/vibration elbow inward and parallel with the foot
plate when tri-folding the mattress for transport. Failure to do so could
result in equipment damage.

18. Turn the percussion/vibration elbow (H) inward and parallel with the foot
plate (I) on the bottom of the mattress (J) (see figure 6-10 on page 6-23).

Figure 6-10. Mattress Assembly

19. Tri-fold the mattress (J).

WARNING:
Adhere to the Infection Control Policies and Procedures from Hill-Rom.
Failure to do so could result in the spread of infection.

20. Place the mattress (J) into the transport bag in accordance with the 6
Infection Control Policies and Procedures from Hill-Rom.

21. Place the air supply hose (D) into the transport bag (see figure 6-9 on page
6-22).

V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 6 - 23

Tool and Supply Requirements
Chapter 6: General Procedures

Tool and Supply Requirements

To service the V-CUE™ Dynamic Air Therapy® Unit, the following tools and
supplies are required:
• Phillips head screwdriver
• Small screwdriver
• Screwdriver
• 11/32" nut driver
• 6/32" nut driver
• 3/16" nut driver
• 7/16" wrench
• 5/16" wrench
• Needle nose pliers
• Black marker
• Antistatic wrist strap
• Wire cutters or small cable tie cutters
1
• 7/64" Allen™ wrench

1. Allen™ is a trademark of Industrial Fasteners, Inc.

Page 6 - 24 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

 Chapter 7
Accessories

Chapter Contents

There are no accessories for the V-CUE™ Dynamic Air Therapy® Unit.

7
V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb) Page 7 - 1
Chapter 7: Accessories

NOTES:

Page 7 - 2 V-CUE™ Dynamic Air Therapy® Unit Service Manual (man146rb)

Schematic Wiring Diagram—Integrated Wiring Diagram (120V Model Only) Back to Chapter 3

m146a034
FO 3-1
Schematic Wiring Diagram—Integrated Wiring Diagram (230V Model Only) Back to Chapter 3

m146a087

FO 3-2
Hose Management Diagram Back to Chapter 3

m146b080
FO 3-3