E Consent
E Consent
This Electronic Communications Disclosure and Consent (this “Disclosure and Consent”) applies
to all communications for products, services, and accounts made available by or accessible through
the online service, mobile application (the “Mobile App”), or website (collectively, the “Services”).
The words "we," "us," and "our" refer to (i) the entity with which you have your account and its
affiliates, including but not limited to the creditor for your account and issuer of your credit card
(Celtic Bank or The Bank of Missouri), and (ii) Continental Finance Company, LLC, which
provides services for your account.
• You acknowledge that you have had the opportunity to read this Disclosure and Consent.
• You agree to the terms of this Disclosure and Consent.
• You agree to receive electronic versions of the documents associated with your account(s).
• You agree to use electronic signatures in place of written signatures.
• You agree to maintain an active and valid email address.
• All legal and regulatory disclosures and communications associated with your account or
the product or service you obtain from or through us. As an example, we may send by
email legally required notification of changes to terms and conditions related to your
account(s) or the Services.
• Notices or disclosures about a change in the terms of your account or associated payment
feature and responses to claims.
• Privacy policies and notices
• If you separately indicate to us your preference to enroll in the Paperless Statements
program, monthly (or other periodic) billing or account statements for your account(s) or
such other communications we may include from time to time as part of the Paperless
Statements program ("Paperless Statements").
Your consent to receive electronic communications does not automatically enroll you in Paperless
Statements. You must separately indicate to us your preference for paperless enrollment.
We reserve the right, in our sole discretion, to discontinue the provision of your electronic
communications, or to terminate or change the terms and conditions on which we provide electronic
communications. We will provide you with notice of any such termination or change as required
by law.
Method of Delivery
All communications that we provide to you in electronic form will be provided by one or more of
the following methods: (1) via e-mail to the email address you provided, (2) your online account
1 Proprietary
April 30, 2024
(whether accessed via website or the Mobile App), or (3) other electronic notification methods (i.e.,
push notifications, text messages). This may require you download and view a .pdf file containing
the communication.
You also certify any email address you provide is a valid email address for the purposes described
in this Disclosure and Consent. You agree to maintain an email address until you provide us with
a new one by contacting customer service or through your online account. If you allow someone
else to access your email address, you accept the risk that they may see your sensitive information.
Withdrawal of Consent
You may withdraw your consent to this Disclosure at any time by changing your delivery
preferences within the online services, the Mobile App, or by contacting customer service. If you
withdraw your consent, you will receive paper versions of the legally required documents
associated with your account.
At our option, we may treat the provision of an invalid e-mail address, or the subsequent
malfunction of a previously valid e-mail address, as a withdrawal of consent to receive
communications electronically. We will not impose any fee to process the withdrawal of your
consent to receive electronic communications. Any withdrawal of your consent to receive
electronic communications will be effective only after we have a reasonable period of time to
process your withdrawal.
We reserve the right to provide communications in paper form at all times at our discretion even if
you have given us consent to provide them electronically. Communication, such as statements,
when sent in paper form, may include sensitive account information, such as name, address, and
other account-related information.
System Requirements
Your access device (defined as the electronic device you use to access your account and view
electronic documents) must meet the following requirements:
1. The most current version of Chrome, Safari, Firefox or Edge to access your
Account through the online service or if accessing your Account through our
mobile application, one of the following mobile operating systems: Apple iOS
15.0 or later or Android OS 12.0 or later
2. Local, electronic storage capacity to view and retain electronic communications
and/or a printer to print them
3. An active email accounts and software to access it
4. The current version of an operating system capable of connecting to the internet
to support access to electronic communications
2 Proprietary
April 30, 2024
5. The current version of software to permit display of .pdf files (such as Adobe®
Acrobat® Reader)
The aforementioned system requirements apply to all access devices you may use to access your
account and view electronic documents. If you change access devices (or use multiple access
devices), it is your responsibility to ensure that the other access devices meet these system
requirements and that you are still able to access and view your electronic documents. By accepting
this Disclosure and Consent, and consenting to receive electronic documents, you confirm that each
access device you will use to access electronic documents satisfies these system requirements.
Federal Law
You acknowledge and agree that your consent to electronic communications is being provided in
connection with a transaction affecting interstate commerce that is subject to the federal Electronic
Signatures in Global and National Commerce Act (the "Act"), and that you and we both intend that
the Act apply to the fullest extent possible to validate our ability to conduct business with you by
electronic means.
Contact Us
You may contact us if you have problems viewing your electronic documents, to request paper
copies, manage your delivery preferences, or withdraw your consent to this Disclosure and
Consent.
By telephone: 1-866-449-4514
By mail: P.O. Box 3220, Buffalo, NY 14240-3220
3 Proprietary
April 30, 2024
e) in the event that inserts provided along with your account statements contain
important information or disclosures concerning my account, you agree to review
such inserts in a timely manner.
4 Proprietary