PowerStore Quarterly Support Highlights - July 2021
PowerStore Quarterly Support Highlights - July 2021
POWERSTORE
QUARTERLY SUPPORT
HIGHLIGHTS – JULY 2021
PowerStore Operating System (PSOS) 2.0.0.0 is the latest release in PowerStore Family. PowerStore Operating
System (PSOS) 2.0.0.0 supports all PowerStore models. Version 2.0 is the next generation of PSOS and offers a
multitude of enhancements over original V1 code
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For a list of supported systems and more details about this release, please refer to the release notes here.
Please visit the PowerStore Product Support Page here for more details and documentation on PowerStore Operating
System (PSOS) 2.0.0.0.
If you are running old code, not only are you missing out on new
features, functionality and fixes, but you are also not taking advantage
Is your PowerStore below Target? of current security enhancements.
PowerStore Licensing
Upon installation, all appliances will come with a 30-day trial license to allow the configuration to proceed until licensing
can be completed. The PowerStore will attempt every 24 hours to connect to the Dell EMC backend to activate licensing.
If external internet access is unavailable a manual procedure to obtain the license is available. Follow KBA 000123660
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There is a wealth of PowerStore information available to provide guidance to PowerStore users in the areas of System
Management, Data Protection, Migration, Storage Automation, Virtualization, and much more. See KBA 000133365 for
full details on PowerStore technical white papers and videos and KBA 000130110 for PowerStore: Info Hub.
The SupportAssist feature provides an IP-based connection that enables Dell Support to receive error files and alerts
from your appliance, and to perform remote troubleshooting that results in a fast and efficient time-to resolution.
Follow KBA 000130110 to the Security Configuration Guide under Section 4: Explore PowerStore Features for
more details on SupportAssist. You can also link directly to the guide here.
CloudIQ
CloudIQ is a no cost, cloud-native application that monitors and measures overall health of Dell Technologies storage
systems. PowerStore reports performance analytics to CloudIQ. Dell Technologies strongly encourages customers to
take advantage of this free service. Follow KBA 000021031 for instructions on How to configure CloudIQ for
PowerStore.
Prior to upgrading your PowerStore Operating System (PSOS) code, it is strongly recommended that you perform the
Pre-Upgrade Health Check (PUHC) at least 7 days prior to the scheduled upgrade event. This will allow you the
opportunity to address any issues that may prevent the successful completion of this non-disruptive upgrade (NDU).
Follow KBA 000183630 for instructions on How to prepare for a PowerStore Non-Disruptive Upgrade (NDU).
Target Code
Dell Technologies has established target revisions for each product to ensure stable and reliable environments.
PowerStore target code helps identify the most stable builds of the PowerStore product, and Dell Technologies
encourages customers to install or upgrade to these versions to ensure a stable and reliable environment. If a customer
requires features that are provided by a new version, the customer should install or upgrade to that version. The Dell
Technologies Technical Advisories (DTAs) section provides more information about applicable enhancements.
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You can find a full list of Dell Technologies product target codes at: https://support.emc.com/docu39695_Target-
Revisions-and-Adoption-Rates.pdf.
E-Lab Navigator
From the E-Lab Navigator home page, after selecting the ‘DELL TECHNOLOGIES SIMPLE SUPPORT MATRICES’
tile, select the appropriate PowerStore hyperlinks on the next page.
000185532 PowerStore: Node May Reboot Unexpectedly from a Linux Driver Memory Leak
PowerStore: Support Material Failure with status Unable to successfully perform Support
000186313
materials gathering at this time, 0xE0F010030012
000182639 PowerStore - LDAP authentication Error : Authorization Failure (User Correctable)
PowerStore: Adding another appliance to the existing cluster fails with error code
000185006
0xE0C010010013
Powerstore: Initial Configuration Wizard (ICW) fails on PowerStore X if the network ports do not
000185020
satisfy the required minimum speeds
000182961 PowerStore: Blank EULA screen during deployment
PowerStore: SupportAssist fails to re-enable with error: ServiceLevel Selection same as
000183691
existing serviceLevel
000186567 PowerStore: High write latency during Storage vMotion
Note: Items listed here are a subset of all the KB articles created or updated in the last month. For additional KB
content, visit Online Support Search.
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This newsletter is available via Product Update notifications provided by Dell Online Support. To
learn how to subscribe to Product Updates→
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Published in USA
[PowerStore]
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