1. Natural Disaster 3.

Crises of Management Misconduct

Human Behavior and Crises 2. Technological Crises
3. Confrontation Human Behavior - refers to the range of behaviors exhibited by
Management 4. Malevolence humans and which are influenced by culture, attitudes, emotions,
5. Organizational Misdeeds values, ethics, authority, rapport, hypnosis, persuasion, coercion and
Crisis Management - is the process by which an organization deals 6. Work place violence genetics.
with a major event that threatens to harm the organization or the 7. Rumors
general public. 8. Terrorist attacks/Man made disasters Factors Affecting Human Behavior
1. Genetics
Crisis - is any event that is expected to lead to an unstable and Natural Disaster - considered acts of god - such as environmental 2. Attitude
dangerous situation affecting an individual, group, community or phenomena as earthquakes, volcanic eruptions, floods, landslides, 3. Social Norms
society. storms, tsunamis and droughts that threaten life, property and the 4. Perceive behavioral control
environment itself. 5. Core faith
Risk Management - involves assessing potential threats and finding 6. Survival instinct
the best ways to avoid those threats. Technological Crises - are caused by human application of science and
technology. Psychiatric Disorders Associated with Criminal Behavior
Crisis Management - dealing with threats after they have 1. Anxiety Disorders
occurred.Crises Management is occasionally referred as incident Confrontation Crises - occur when discontented individuals and/or 2. Delirium
management. groups, fight business, government and various interest groups to win 3. Delusional Disorder
acceptance of their demands and expectations. 4. Dementia
Crisis Negotiation - is a technique for law enforcement to 5. Impulse Control Disorder
communicate with people who are threatening violence including Common Type of Confrontation Crises 6. Intoxication or withdrawal from medication or drugs
barricaded subject, hostage taker, stalkers, threats, workplace 1. Boycott 7. Malingering
violence or person threatening suicide. 2. Picketing 8. Mood disorders such as major depression, anxiety disorders and
3. Sit-ins bipolar disorders
Forensic Psychology - forensic discipline that evaluates behavioral 4. blockade 9. Personality disorders, especially anti social personality disorder
patterns and how they relate to crime. 5. Occupation of buildings 10.Pervasive developmental disorder (autism)
6. Resisting/Disobeying police 11.Psychotic disorder
Hostage Negotiation - a negotiation conducted between law 7. Ultimatums to those in authority 12.Schizophrenia
enforcement agencies, diplomatic or other governmental 13.Schizo-afflective disorder
representatives for the release of a person held hostage against their Crises of malevolence - opponents or miscreants individuals use 14.Schizophreniform disorder
will by criminal, terrorist or other elements. criminal means or other extreme tactics for the purpose of expressing 15.Substance dependence and abuse
hostility or anger toward a company or country with aim of 16.Traumatic brain injury
Crises Management Plan - crises management methods of a business destabilizing or destroying it. ex. product tampering, kidnapping,
or organization. terrorism, espionage. Mental Illness/Mental Disorder - a health conditions that changes a
persons thinking, feelings or behavior and that causes the person
3 Elements of Crises Management Crises of Organizational Deeds - occurs when management takes distress and difficulty in functioning.
1. threat to the organization or public actions it knows will harm stakeholders without adequate precaution.
2. element of surprise Schizophrenia - a long term mental disorder of a type involving a
3. short decision time 3 Types of Organizational Misdeeds breakdown in the relation between thought, emotion and behavior,
1. Crises of skewed management values leading to faulty perception, inappropriate actions and
Types of Crises 2. Crises of Deception
feelings,withdrawal from reality and personal relationships into Basic concept Of The Crisis Theory
fantasy and delusion and a sense of mental fragmentation. Equilibrium Fetishism/Fatalism – sex objects are not human.
Autism - a mental condition present from early childhood Time
characterized by great difficulty in communicating and forming Change Frigidity – inability to have sexual arousal and enjoy coitus.
relationship with other people and in using language and abstract
concepts. Behavior - Genetic Basis Of Criminology – bad seed theory.
Overt – directly seen
Hypnosis - the induction of a state of consciousness in which a person Covert – motives, emotions Genital – With other person.
apparently losses the power of voluntary action and is highly
responsive to suggestions or directions. Catatonic – wax – motor disorder, will stay in one position for a long Gonorrhea – infection of genitals acquired through sexual contacts.
period without moving, harmless.
Stalking - is a term used to refer to unwanted and obsessive attention Symptoms
by an individual or group to another person. Change – the result of crisis on individual. 1. Inflammation
2. Discharge of white, yellow or yellowish green fluid
Coprolalia – obtaining of sexual pleasure by using or hearing certain from the urethra
Human Behavior and Crisis Management Definition of Terms dirty words 3.Burning sensation when urinating

2 Basic Instinct/Impulse Criminal Psychology – Human conduct against criminal laws. Treatment – injection of penicillin
Eros – life instinct – preservation of life
Thanatos – Death instinct Crisis – A state provoked when a process faces obstacle, hazard to Hallucination – perceive something without realistic basis.
important life goals that is for a time insurmountable through the
3 Possible Causes Of Crime And Delinquency utilization of customary method of problem solving. Hebephrenic – harmless, excessive withdrawal from human contact,
Conscience so over bearing – strong characterized by silliness and child like mannerism.
Weak Conscience Delusion – erroneos belief
Desire for immediate gratification of needs Delusion of persecution Herpes – infection of the genitals acquired after 2-20 days of sexual
Delusion of grandeur – you feel as a powerful person contact with the carrier.
3 Components Of The Human Personality
ID Dyspareunia – painful intercourse Symptoms
Ego Sores, ruptures, and blisters
Super Ego Ego – In charge with reality. It is recurrent

3 Dimension Of Personality Related To Criminal Behavior – Eysencks Electra Complex – For female, female child develop hatred to the Treatment – no sure cure yet
Theory mother but sexual attraction to the father.
Psychotism Histrionic – characterized bhy over reactivity. OA
Extroversion Equilibrium – state of balance or adjustment between opposite or
Neurotism divergent influences. Homosexuality – sexual attraction and relationship with the person of
the same sex.
46 Chromosomes – normal person. Exhibitionism – exposure of genitals in pjublic.
Female – XX on 23rd chromosomes ID – Based on pleasure principle. Animal instinct.
Male - XY on 23rd chromosomes Extroversion – sensation seeking, anventurous, dominant, assertive.
Anal – Anus is the source of gratification. Incest – sex with close relative
Faotreurism – rubbing genitals to other person.
Insanity – Symptoms Psychology – Study of behavior.
Halucination Time – involves the period of disorganization, period of upset, and the
Delusion Psychopath – no sense of shame, no morality, do not learn from their period of adaptation.
experience.
Klismaphilia – erotic activity involving the anal region Transvestism – cross-dressing, sexual gratification by wearing the
Psychosexual development clothes of the opposite sex.
Masochism – he is the one being hurt. Oral
Anal Types Of Psychosis
Mental disorder – is insanity. Is known as severe psychosis, also Phallic Disorganized or hebephrenic
called schizophrenia. Genital Catatonic
Paranoid
Narcisism – love of one's self Psychotism – aggressive, egocentric, impulsive. Undifferentiated

Narcisistic Personality – inflated ego, “mataas ang pagtingin sa sarili” Sadism – a person who achieve sexual satisfaction by seeing the Undeffirentiated – simple schizophrenia, do not care about their
partner suffer. hygiene anymore, harmless, taong grasa.
Necrophilia – sex with a corpse
Sado-Masochism – both sadism and masochism Venereal Diseases – sexually transmitted diseases
Neurotism – low self esteem, mood swings, excessive anxiety. Gonorrhea
Schizoid Personality – extreme social withdrawal. Syphilis
Oedipus Complex – For male, male child develop hatred to the father Herpes
but sexual attraction to the mother. Sexual Disorders - Aids
Sexual Dysfunctions
Oral – Mouth is source of gratification. From birth up to 3 years. Paraphilias Voyeurism – peeping tom
Gender identity Disorder
Paranoid – characterized by extreme suspiciousness, most dangerous. XYY – appearance of extra chromosomes, violent people. Aggressive,
Sexual Dysfunction – sexual disorder. Arousal disorder. usually tall.
Paranoid Personality – characterized by suspiciousness but absence of Failure to achieve orgasm
delusion and halucination. Neurotic. Premature orgasm Zoophilia/Bestiality – having sex with animal

Paraphilias – abnormal ways of sexual gratification. Sigmund Freud – psycho analytic theory.

Personality Disorder – not insane Super Ego – In charge with morality – conscience.
Psychopath/Sociopath/Anti-social personality
Narcisistic Personality Syphilis – STD disease acquired 3-4 weeks after sexual contact with an
Paranoid Personality infected person.
Histrionic
Schizoid Personality Symptom – Sore or chancre in the penis or scrotum for male, cervix or
vaginal
Phallic – Source of pleasure is the sex organ. About 5 years old.
walls for woman, can be diagnosed by blood test.
Phedophilia – having sex with children, usually below 13 years old.
Treatment – antibiotics