SUMMATIVE TEST in ICT 7

Name: _________________________________________ Year & Sec: ____________ Score: _________

Directions: Read and understand the following given questions. Encircle the best letter of the
correct answer.
1. What is telecommunication similar C. By doing chores
to? D. By making the internet faster
A. Playing a game of “telephone” 7. What is a potential risk of AI?
with friends around the world. A. Devices talking to each other
B. Playing a video game alone B. Confusion about whether content
C. Reading a book. was created by a human or
D. Watching a movie. machine
2. What does an outbound agent do in C. Forgetting how to do things
a call center? ourselves
A. They answer calls and help D. The internet becoming too fast
people with their questions or 8. What is the main benefit of IoT?
problems. A. Making decisions
B. They call people to tell them B. Devices communicating with each
about new products or services. other
C. They read books to people over C. Doing repetitive tasks
the phone. D. Making the internet faster
D. They play games with people 9. What is a concern related to IoT?
over the phone. A. Mimicking humans too well
3. What does an inbound agent do in a B. Security of the devices
call center? C. Forgetting how to do things
A. They call people to tell them ourselves
about new products or services. D. The internet becoming too fast
B. They answer calls and help 10.What is the major issue in ICT?
people with their questions or A. AI mimicking humans
problems. B. Devices communicating
C. They send emails to people about C. Forgetting tasks
new products or services. D. Cybersecurity
D. They play games with people 11.What is the special language that
over the phone. computers understand?
4. What is a contact center similar to? A. Code
A. A superhero headquarters B. English
B. A library C. Math
C. A cinema D. Music
D. A restaurant 12.Computer programming is like giving
5. What is “intelligent routing” in the a robot:
context of a contact center? A. A bath
A. It’s a game played by the agents B. A hug
in the contact center C. A toy
B. It’s the process of directing calls D. Instructions
to the right agent who can best 13.Which of these is NOT something
help with the problem. you can create with computer
C. It’s a method of sorting emails programming?
based on their content A. Apps
D. It’s a way of organizing the B. Games
agents’ work schedules C. Sandwiches
6. How does AI mimic human behavior? D. Websites
A. By learning and making decisions
B. By talking to each other
14.What is the name of the person who C. Pencils
writes code? D. Stylus and tablet
A. Coder 23.Graphic designers create visual
B. Cook designs for various purposes. Which
C. Doctor of these is a common project for a
D. Teacher graphic designer?
15.Which of these jobs involves A. Designing a movie poster
computer programming? B. Directing a film
A. Astronaut C. Sculpting a statue
B. Firefighter D. Writing a screenplay
C. Game developer 24.What is the main purpose of a
D. Police officer storyboard in animation?
16.Code is similar to a recipe because it: A. To plan out the sequence of
A. Is always delicious events and visuals in an
B. Lists ingredients and steps animation
C. Requires an oven B. To record the dialogue of the
D. Tells you how to make food characters
17.Computer programming helps you C. To choose the music for the
develop: animation
A. Invisibility D. To create the final animation
B. Problem-solving skills 25.Which of the following is an example
C. Super strength of a project that an illustrator would
D. The ability to fly typically work on?
18.Which of these can you NOT control A. Creating a company logo
with computer programming? B. Designing a website layout
A. Apps C. Filming a documentary
B. Games D. Illustrating a children’s book
C. Robots 26.What is computer system servicing
D. The weather similar to?
19.What is the reason why computer A. Being a doctor for computers
programming is cool? B. Driving a car
A. You can make your own video C. Playing a game
games D. Reading a book
B. You can turn into a robot 27.What does a Network Technician do?
C. You can control people’s minds A. They set up the networks that
D. You get to eat lots of candy computers use to communicate
20.What are some places you can learn with each other
to code? B. They diagnose and fix problems
A. Online courses and tutorials with computers and related
B. Coding camps for kids devices
C. Libraries and bookstores C. They perform regular check-ups
D. All of the above on computers
21.Which type of artist specializes in D. They play games on computers
creating the illusion of movement in 28.What is the role of a Computer
drawings or digital images? Maintenance Technician?
A. Animator A. They set up computer servers.
B. Graphic designer B. They perform regular check-ups
C. Illustrator on computers to make sure
D. Photographer they’re working properly.
22.Illustrators use various tools and C. They set up the networks that
techniques to create their artwork. computers use to communicate
Which of these is a common tool with each other.
used by digital illustrators? D. They diagnose and fix problems
A. Clay with computers and related
B. Paintbrushes devices.
29.What is a server in the context of D. The cost of improving internet
computers? speed
A. It’s like big, powerful computer
that stores lots of information and
lets other computers access it.
B. It’s a small device that helps
computers communicate with
each other.
C. It’s a software that helps run
computer games.
D. It’s a type of computer virus.
30.What could you potentially work in,
in the future, if you learn computer
system servicing?
A. Car manufacturing
B. Cloud computing
C. Farming
D. Professional gaming
31.What does Process Automation
primarily help with?
A. Mimicking human behavior
B. Devices communicating with each
other
C. Performing repetitive tasks
D. Making the internet faster
32.What is the potential downside of
Process Automation?
A. Confusion about content creation
B. Security concerns
C. Risk of forgetting how to perform
certain tasks
D. The internet becoming too fast
33.What is the main goal of the Future
of Connectivity?
A. Mimicking human behavior
B. Devices communicating with each
other
C. Performing repetitive tasks
D. Making the internet faster and
better
34.What ethical considerations are
important in ICT?
A. Ensuring AI doesn’t mimic
humans too well
B. Ensuring fair and responsible use
of technology
C. Remembering how to do tasks
ourselves
D. Making the internet faster
35.What economic pressures exist in
ICT?
A. The cost of AI development
B. The cost of enabling devices to
communicate
C. The cost of automating processes