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Corporate Skill Report

Corporate skills

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izza
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30 views4 pages

Corporate Skill Report

Corporate skills

Uploaded by

izza
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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CORPORATE SKILLS

IZZA TANVEER
01-114201-006
Problem Solving in workplace:
What is problem:
Difficulty in understanding and accepting or Perceived gap between existing and
desired state.
Problem Solving:
Problem solving is to define the problem and create different solutions without judging
on them.
There is solution to every problem, it depends on how you handle it.
“You don’t drown by falling in water, you drown by stating there”(unknown)
Problem-solving is the process of understanding a challenge and working toward finding
an effective solution to it.
When prospective employers talk about problem-solving, they are usually trying to
gauge your ability and skills to deal with difficult situations and complicated business
problems. Almost all employers value problem-solving skills and seek to have
employees with these traits to aid the decision-making process in the day-to-day
functioning of the company.

Problem solving in workplace:


Problem-solving is a part of everyone’s work, whether you’re a manager or an entry-
level employee. A project manager may solve problems for their clients and team
members, while individual contributors may solve problems for themselves or their
coworkers. Every employee needs to understand the problem-solving process and
develop problem-solving skills.
What are important problem-solving skills employers look for.
Many employers seek candidates with strong problem-solving skills. Here are some
of the most sought-after skills:
Listening: Active listening helps you gather valuable information for problem-
solving. A good problem-solver can identify everyone involved, encourage them to
participate and actively listen to different opinions to understand the problem, its root
cause and workable solutions.
Analytical thinking: Analytical thinking helps you research and understand a
problem and its causes. The ability to establish a cause-and-effect relationship is
also essential in anticipating the long-term effects of a course of action. Those
with strong analytical skills can evaluate the effectiveness of different solutions and
choose the best one.
Creativity: Problem-solving requires you to create a balance between logic
and creativity. You need to use your creativity to find the cause of the issue. It also
requires creativity to develop innovative solutions. Creative people bring unique
perspectives and give a new direction to the company.
Communication: Whether you are seeking solutions to an existing problem or want
others to follow a certain course, you should communicate effectively. You may need
to talk with others in person, over the phone, via text or through email. You may also
need to correspond with many different people, including team members, customers
and managers. Effective communication across a variety of channels allows you to
be a good problem solver.
Decision-making: You should be able to decide what methods you should use to
research the problem, which solutions you should use and how you should
implement the solution. Almost every stage of problem-solving requires you to make
a decision.
Teamwork: Problem-solving involves teamwork. You ask people about their
perspective on the problem, involve them in developing effective solutions, seek
their feedback on the chosen solution and rely on them to implement the process. It
is essential to involve and motivate all members of the team for effective problem-
solving.

Problem-solving steps
Here are the basic steps involved in problem-solving:
1. Define the problem
The first step is to analyze the situation carefully to learn more about the problem. A
single situation may solve multiple problems. Identify each problem and determine its
cause. While defining a problem at this stage, make sure you stay focused on the
problem rather than trying to define it in terms of a solution. For example, “We need to
rewrite the training documents” focuses on the solution rather than the problem.
Instead, saying, “Training documents are inconsistent” is a better way to define a
problem.
2. Identify alternative solutions
Brainstorm all possible ways to solve the existing problem. Invite suggestions from
everyone affected by it and consult those who may have more experience with the type
of challenge you’re experiencing. You can also use surveys and discussion groups to
generate ideas.
3. Evaluate solutions
Now it's time to evaluate your list of alternatives. Assess the positive and negative
consequences of each alternative defined in the previous step. Analyze and compare all
the alternatives in terms of the resources required for their implementation, including
time, data, personnel and budget.
4. Select a solution
After the evaluation process, select a solution most likely to solve the problem.
It is important to consider implementation when choosing a solution. Decide the
following:
 The employees responsible for executing the solution
 How the employees will implement the solution
 The amount of time and resources needed
5. Implement the chosen solution

The next step involves implementing the chosen solution, which usually requires you to
take the following actions:
 Develop an action plan to implement the chosen solution
 Define objectives and separate them into measurable targets to monitor the
implementation
 Define timelines for implementation
 Communicate the plan to everyone involved
 Develop feedback channels to use during the process

Conclusion – Problem Solving Skills


Worrying about problems is not going to solve them. Think about the problem at hand,
focus on developing a solution and then work towards the solution with gusto. Problem
solving skills are an invaluable asset which help us live our life well.

Don’t develop the habit of sitting on the problem and making it bigger and bigger in your
mind since that is a vicious cycle which is completely useless. Effective problem-solving
skills are a must-have if you want to live life well.

There is a certain joy that you can derive when you get adept at solving problems.
Problems don’t exist in life to bog us down, they exist to give us opportunities to grow.
They need to be looked at in the right perspective and handled accordingly. So use up
all the problem solving skills you’ve got to simplify your life!

Problem solving involves seeking to achieve goals and overcoming barriers. The stages
of problem solving include identification of the problem, structuring the problem through
the use of some forms of representation, and looking for possible solutions often
through techniques of divergent thinking. Once possible solutions have been arrived at,
one of them will be chosen through the decision making process.
The final stages of problem solving involve implementing your solution and seeking
feedback as to the outcome, feedback can be recorded for help with future problem
solving scenarios.

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