Introduction To Man Student Unit 1lesson 1 Quiz
Introduction To Man Student Unit 1lesson 1 Quiz
UNIT I Quiz
NAME: ______________________________
3. ________ Though the degree of each skill necessary at different levels of an organization
may vary, to perform effectively, all managers must possess conceptual, human,
and technical skills.
4.________ Middle managers are responsible for setting organizational goals, defining
strategies for achieving them, and making decisions that affect the entire
organization.
5. ________ Managers get their work done by and through other people.
Multiple Choice: Circle the letter that corresponds with the correct answer.
1. After an extensive performance appraisal, some employees were promoted while others
were placed on probation. This relates to the management function of:
a. planning
b.organizing
c. controlling
d.motivating
2. Basket Makers uses phone surveys of customers to gather information about service and
quality. This is an example of the management function of:
a. planning.
b. motivating
c. organizing.
d. controlling.
5. Miss Carol Passley is the head of the marketing department at Jamaica Investment Inc; her
level in the management hierarchy is that of a (an)
7. Gail Griffith, manager of the finance division, distributes relevant information everyday to
all her employees enabling them to make quality decisions. Gail is performing which of the
following roles?
a. Monitor role
b. Disseminator role
c. Spokesperson role
d. Disturbance handler role
10. Technical skills are needed most by ______________ managers, while conceptual skills are
needed most by ______________ managers;
A. Top level; middle
B. First-line; middle
C. Middle level; top
D. First-line; top