CMIT COMPUTER INSTITUTE

DIGITAL MARKETING

What Is Digital Marketing?

Keep your business updated with the 21st century’s marketing techniques. To keep
up
with the ever-growing competition, small businesses need to make their businesses
Digital. There is a consistent and evident growth in the Digital Marketing industry and
this
is the perfect time to make your digital presence felt. Businesses leverage digital
channels such as search engines, social media, email and their websites to connect
with
current and prospective customers. In simple terms, any form of marketing that exists
online is called Digital Marketing.

Why is it important to ‘Go Digital’?

Digital Marketing has zero geographical boundaries. There is not one but many ways
to
expand your business digitally. Your business will reach masses considering the
amount
of time the world spends online and the variety of digital platforms available.
So this is how does digital marketing will help your business -
1. The ability to reach a global marketplace.
2. You can save money and reach more customers than traditional marketing
methods.
3. Digital Marketing caters to mobile consumers.
4. Digital Marketing builds brand reputation.

How to create effective Digital Marketing strategies?

The first step is to do thorough background research. Explore online marketing
channels.
Initially, you can start with one channel to understand how Digital Marketing works.
These channels include paid, earned and owned media (website) which can support a
common campaign around a particular line of business.
In simple terms, a strategy is just a plan of action to achieve the desired goal or
multiple
goals.
 CMIT COMPUTER INSTITUTE

Here are 6 Steps for an Effective Digital Marketing Strategy

In order to build an effective digital marketing strategy, the steps mentioned below
can
be followed-

1. Analyse your objective

As of now, you have finalised your mission. For creating brand presence you need
to focus on the sale of products. For improving the sale of the product you need to
expand your market means if you were focusing on the local market now you
should expand.

2. Set your Key Performance Indicators (KPI’s)

E.g. – Assuming that one of your KPI’s is to measure the number of people visiting
your page; you can do this by using Google analytics. This will help you
understand the type of audiences who are visiting your page, what are they clicking
most, what is their online journey and more. Accordingly, you can tweak your
offering to suit their needs and increase conversions.

3. Analyse and update the strategies

Analyse your own and the competitor’s strategy carefully to avoid common
mistakes. E.g. – check what is drawing customers to visit a similar offering
compared to yours. Check what kind of words/images are people using/referring
to, to search for products /services and how are you ranking amongst all. Re-tweak
and keep analysing for better results.

4. Customise your language

The content should not only be appealing but should also have a personalised
touch to it. Considering your target group of customers see that you change the
tone of voice, as well as the local language, is to be considered while doing
promotions.
E.g. - Start with the basics and note down all the demographic information you
know about your target consumers – like age, gender, education and location.

5. Resource management and budgeting

 CMIT COMPUTER INSTITUTE

E.g. – What kind of money will you require to create, say a website or a social
media page and how would that be aligned to the objective set for the business is
also essential. It is better to have a defined budget and allocate the resources to
manage the input and output goals for any online channel management.
Re-visiting promotion strategies is crucial at regular intervals, which require a
budget. As you have changed your strategies it automatically affects your budget.

6. Make a plan

When you change the digital marketing strategies you need to plan accordingly of
your goals and objectives. Digital Marketing Planning (DMP) is a term used in
marketing management and it’s the 1st stage of forming a strategy for the wider
digital marketing system outreach. But make sure that whenever we decided to
change the marketing strategies we need to make a proper plan.

Stages Of Planning

Planning a digital marketing strategy involves three basic stages.

Strategy
 CMIT COMPUTER INSTITUTE

Redefining the strategies to broaden your brand’s reach digitally is very important.
Whenever you enhance or introduce a product/service, change the strategy of what
you
are offering to consumers online/offline and convey it using the right digital platforms.

Goal Definition

Businesses need to define a goal. Goal setting is very important for digital marketing.
Mostly the goal is to create brand awareness into the minds of consumers using the
digital
platform. Redefine your goals to increase brand awareness of your products.

Action Plan

Once you have redefined the strategies and goals, change the action plan
accordingly. An
action plan is to practically implement the strategies and begin the use of digital
platforms.
Which are the appropriate channels?

Digital marketing has multiple channels; as an entrepreneur, one's core objective is to

find
the right channels which will result in maximum two-way communication and a better
overall ROI for the brand.
A few popular channels are:
1. Search Engine Optimization (SEO): It is applicable to those entrepreneurs who
have their own business website. Search Engine Optimization or SEO as it is
popularly called is basically getting websites or specific web pages to show up on
search engines (e.g. Google) when specific keywords are used as search terms.
SEO helps a brand gain visibility across search engines and across online
geographies.

2. Pay-per-click advertising (PPC): This is a model of internet marketing in which

advertisers pay a fee each time a potential customer clicks on one of their ads.
Essentially, it’s a way of buying visits to your site, rather than attempting to “earn”
those visits through a direct type on google or any other search.

3. Content marketing: Content is central to all marketing campaigns and activities.

 CMIT COMPUTER INSTITUTE

Content marketing involves choosing the right content to highlight your

product/service on several digital marketing channels. The content displayed in
this form of marketing can be in the form of blogs, infographics or video and it
must be very focused as per the target audience.

4. Social Media Marketing (SMM): Social Media Marketing, as the name suggests,
is
a digital marketing channel used to promote and market brands or businesses
on various social media platforms. Some of the popular social media marketing
platforms include Facebook, Twitter, LinkedIn, Instagram, etc. The platform you
choose depends on whether you are B2B or B2C apart from a whole lot of other
factors including your brand’s business goals.
The different types of social media platforms to serve Ads:
• Social networking (Facebook, LinkedIn, etc.)
• Microblogging (Twitter, Tumblr)
• Photo sharing (Instagram, Snapchat, Pinterest)
• Video sharing (YouTube, Facebook Live, Instagram, etc.)

5. Affiliate marketing: It is a platform where one business is promoted on

another business website and traffic is drawn through that route. Affiliate
marketing is a business which brings profit at both ends. Your partners or
referrals can mention your website and backlink it to your own. This way both
businesses can mutually take advantage of customers visiting each other’s pages
online.

6. Email marketing: Email marketing is a digital marketing channel which is used to

market brands and businesses through emails. It is a way to reach consumers
directly interested in your business at a relatively low cost.

7. Display advertising: As the term infers, Online Display Advertising deals

with showcasing promotional messages or ideas to the consumer on the
internet. This includes a wide range of advertisements like advertising blogs,
networks, video ads, contextual data, ads on the search engines, classified or
dynamic advertisement, etc.
 CMIT COMPUTER INSTITUTE

8. Video advertising: Where advertisements are played on online videos, this is

now one of the biggest ways to advertise and promote your business. YouTube
is a platform where you can upload promotional videos of your business.

What are the benefits Of Digital Marketing?

Digital Marketing is the most trending and effective way of upscaling your business.
The
highlights of Digital Marketing are mentioned below –

1. Global reach – Your business is not only promoted locally but also establishes a
global
presence. A website allows you to find new markets and trade. E.g. Amazon
marketplace allows you to sell your products online and this can be accessed by
anyone, anywhere.

2. Cost-Efficient – The cost when compared to any other mode of marketing is much
lower in digital marketing. E.g. A display ad or an ad on social media will be cheaper
than a print ad with a targeted customer reach. It’s also more effective than
traditional
ways in today’s world.

3. Trackable and Measurable results – Detailed information can be tracked and

measured of how customers use your website and respond to your advertising with
the
use of web analytics tools.

4. Data and results are recorded - With Google Analytics, you can check the reach
of your
campaigns done and store them as well for future analysis.

5. Personalization - If your customer database is linked to your website, then

whenever
someone visits the site, you can greet them with targeted offers.
 CMIT COMPUTER INSTITUTE

6. Interaction - By getting involved with social media, you can easily have a
conversation
with your customers and build a rapport which ensures customer loyalty.

7. Cash Back Offers - Digital marketing allows you to create engaging campaigns
using
different types of media content to attract more customers. E.g. cashback offers on
apps, website, etc.
Together, all of these aspects of Digital Marketing have the potential to add up to
more
sales.
Digital Marketing v/s Traditional Marketing
A comparison between digital marketing and traditional marketing will provide a clear
understanding of the benefits of Digital Marketing.

Checklist to Update
Social Media Channels
This checklist will guide you about the information to be kept ready while having a
Social
Media Presence:

1. Update a logo of your business (if necessary).

2. Update tagline of your business (if possible).
3. Keep uploading new pictures/images/ videos of your products/business.
 CMIT COMPUTER INSTITUTE

4. Update content regularly that needs to be published on social media. (For e.g. brief
the
nature of your business, information of the products /services, mission, vision, etc.)
5. Relook on the list of the keywords on the internet to add to your profile for SEO
(Search
Engine Optimization) purpose.
6. Keep ready the latest updates/offers about your business as pinned posts for the
social
media platform.
7. Try different platforms which will match your target group. (for e.g. housewives will
use
more of Whatsapp, businessmen will join multiple groups on FB/Twitter/LinkedIn,
etc.)
8. Make an appropriate plan to manage the social media presence of your business.
9. Make sure your ‘Frequently Asked Questions’ (FAQ’s) set is ready.

Information Required For Digital Marketing

The following information needs to be kept handy while planning digital marketing for
your business-
1. Logo or brand image of the business.
2. Tagline or slogan of the business (if any).
3. Details of the business (name, address, contact details, etc.).
4. The objective of the business or organization (in brief).
5. Pictures/images/videos of your products/business.
6. Finalise the content that needs to be published. (For e.g. brief of the nature of your
business, information of the products/services, mission, vision, etc.)
7. Name of the products/services offered.
8. Brief description of the utility of the products/services offered.
9. Target customer group (E.g. teenagers, working men or women, senior citizens,
etc.)
10. Unique Selling Proposition (USP) of your business.
11. The target area of sale or product/service.
12. Special instructions (if any).
 CMIT COMPUTER INSTITUTE

FAQs

Q: Does Digital Marketing help in lead generation?

A - Digital marketing helps in the process of stimulating and capturing the interest in a
particular product or service hence, it is often used for lead generation.

Q: How should I choose a Digital platform for marketing my business

products?
A - To choose a digital platform for marketing one must consider:-
• Size of the business
• Nature of the business activity
• The target group of customers

Q: What are the objectives of digital marketing?

A - The main objective of digital marketing is to provide an online presence to the
business
through websites and social media. It also helps in spreading awareness about the
business brand and products/services.

Q: What is SEO in digital marketing?

A - SEO is an integral part of digital marketing. It means Search Engine Operation
which is
the process of making a particular web page easy to find/locate amongst many similar
web pages.