MAGDY TAWFIK ud ere ard ue) suits. erie Jan 2046 - Present Cece sae’ , advanced skills, and See ident in my qualifications and eons TEI enthusiastic about becoming an integral part of such an esteemed organization. MANSOUR GROUP SKILLS Mar 1997 - Dec 2015 ese (10, €T0 s SOLUTION ancaTTECTURE, 11zahran Roushdys, Gleem, ‘lesandra, Ezy. Alevardia, 208 Esyot WORK EXPERIENCE IT/DT Solution Architecture «+ Expertise in ERP systems including EBS, SAP, Sage, Peachtree, (Odoo, CRE, EMR, and SmartClinic ‘© Proficient in IT Infrastructure solutions such as OCI, Azure, AWS, VM, and HAV. * Skilled in implementing SAN, BCP, and ORC protocols. + Experienced with Novell network services. * Proficient in Project Management methodologies such a5 JIRA LEAN Six-Sigma, ITIL, AIM, ASAP, and TOGAF. Information Systems Manager & Deputy IT Manager ‘© Held various roles within the IT department, Including Programmer, System Administrator, DBA (xBase, 7, 8,8, J, 40g, 11g, 12c, SQL), IS Manager, and Deputy IT Manager ‘ Reported to GM Development and Support until 2008 and IT Consultant Dr. Magdy Nagi © Led SAP implementation project as Project Manager, reportingcee Ene aan Dieta eee ‘0000 Cee nda Rae Peete Ts) Pe eye ce ee ad Pye Pere yLiThY] Jen 2011 - Dec 2015 Jan 2000- Dec 201 Jan 1996 - Dac 2000 0 IT Director since April 2010. SAP Project Manager «© Led cross-functional tea ms optimizing SAP solutions delivery ‘¢ Enhanced operational efficiency by 30% usin practices SAP best Successtully managed $5M# budget projects, surpassing client tations *D projects on time leadin satisfaction 10 20% time by SAP modules, reducing proces Oracle EBS & Its Infrastructure Project Manager ‘© Expert in Oracle EBS 2c encompassing both t 13s versions (10.7, 14i, R12) ‘nnical and functional aspects les through expert ERP technical and functional «© Delivered seamless ERP integrations enhancing user experience and efficiency ‘= Achieved significant revenue growth by optimizing ERP solutions «© Collaborated cross-functionally to drive success in complex. P projects ‘System Administrator Platinum 4.5 ERP (sage PFW 5.7) © Ensured 99.9% uptime, ting productivity « Streamlined ERP processes, reducing errors by 20%sy Ect PERSONAL DETAILS een) 05 Feb 1969 See as Dead Married Pees ead a Lecico Now 1994 -Mar19%6 Gos Nov 1994 * Led successful ERP migration with zero downtime «Resolved technical issues swiftly, minimizing disruption * Trained staf, improving software pr Enhanced r ting tools for better di making Analyst / Programmer + Developed and implementes gold store sales management system, enhancing mer satisfactio da comprehensive jewelry and © Optimized and streamlined store management Analyst / Programmer Under NOVE lency with NOV Netware solutio tion throug ware integration vn tio imized system performance, ex exp «Provided expert support, enhancing client productivity an revenue ‘Technical Customer Support Technical Cu 1er Support Network, Hardware, S «Resolved 95% of support ticket first contact «Trained clients, boosting satisfaction by 30% * Enhanced network upth vy 20% through proactive‘GROUPSA © Analyst / Programmer Novt952- Mer 8 «Experienced Analyst/# Systern under NO rammer for Exhibition Management ELL Netware Administrato anced exhibition software, boosting client enga im plemented NOVELL Netware, Improving syst em reliability sting data EDUCATION BAKERVILLE 4 Master of Computer Science, Information Technology UNIVERSITY, USA Goce.3 aus sume eim Dba, United ra attending TIL Foundation ITIL Service Delivery, ITIL Service 20 pert eure © Certincation diploma 200 Certiication/dipioma, Situational leadership, Negotiations Skil Business think eure © Certifcation/diploma stifcation/diploma, Leadership Development Initiative, 7 habits, Franklin co[STANDARD DATA ‘TRAINING CENTER 1997 SELF-STUDY FACULTY OF SCICENCE FACULTY OF SSCICENCE 1990 ‘onality. Platinum ERP Platinum Financial Appi fechnical and Functional RDBMS latabase lilt, Clipper, FoxPro DOS Database Programming Technique starting from High Diploma yma Degree in Applied Chemisty. DOS-COBOL Programmer «© Certification in Intraduction to Computers DOS L Programmer (II) ‘© Degree In Chemistry with Grade