G100 Trouble Shooting Manual
G100 Trouble Shooting Manual
5kW(200V,400V)
Safety Instructions
The following table listed situations frequently encountered while working with inverters. Refer to the
typical situations to quickly and easily locate solutions to your questions.
Situation Reference
I want to know how I can keep the inverter when I am not using it. P. 40
1
INTRODUCTION 3
PRODUCT IDENTIFICATION 4
ASSOCIATION MANUAL 4
SAFETY INFORMATION 5
REVISION RECORD 7
Contents
1 BASIC CHECKLIST 8
1.1 Before You Think It Failed 8
1.2 Basic Operations 10
1.3 Change Parameter 12
1.3.1 Change Carrier Frequency 12
1.3.2 Initialize All Parameters 13
1.4 Monitor Fault Trip 14
2 TROUBLESHOOTING 16
2.1 Trips and Warnings 16
2.1.1 Failure/Warning List 17
2.1.2 Troubleshooting Fault Trips 20
2.2 Troubleshooting Other Faults 25
3 MAINTENANCE 31
3.1 Regular Inspection List 31
3.1.1 Daily Inspections 32
3.1.2 Annual Inspections 33
3.1.3 Bi-Annual Inspections 33
3.1.4 Check Input/Output Module 34
3.1.5 Replace Cooling Fan 38
3.2 Storage and Disposal 39
3.2.1 Storage 39
3.2.2 Disposal 39
2
Introduction
Manual Composition
1 Basic Checklist
2 Troubleshooting
3 Maintenance
3.1 Regular Inspection List
3.1.1 Daily Inspections
3.1.2 Annual Inspections This section provides information on
3.1.3 Bi-annual Inspections how to maintain the inverters on a
3.1.4 Check Input/Output Module regular basis for different time
3.1.5 Replace Cooling Fan periods.
3
Product Identification
Model name
Power source
specifications
Output spec.
Motor Capacity
0004
. – 0.4kW
0008 – 0.75kW
0015 – 1.5kW
specifications
0022 – 2.2kW
0040 – 4.0kW
0055 – 5.5kW
0075 – 7.5kW
Series Name
.
Input voltage
specifications
2 – 3 phase 200V
.
4 – 3 phase 400V
specifications
Keypad
E – LED Keypad
.
UL Type
specifications
O –. UL Open Type
E – UL Type 1
EMC specifications
Filter
N – Non EMC
.
F – Built-in EMC
specifications
Reactor
N –. Non-Reactor
specifications
Association Manual
G100 user manual can be downloaded through LS ELECTRIC homepage.
Link : https://www.ls-electric.com/support/download-center
4
Safety Information
Read and follow all safety instructions in this manual precisely to avoid unsafe operating
conditions, property damage, personal injury, or death.
Danger
Indicates an imminently hazardous situation which, if not avoided, will result in severe injury or
death.
Warning
Indicates a potentially hazardous situation which, if not avoided, could result in injury or death.
Caution
Indicates a potentially hazardous situation that, if not avoided, could result in minor injury
or property damage.
Safety information
Danger
Do not open the cover of the equipment while it is on or operating. Likewise, do not operate
the inverter while the cover is open. Exposure of high voltage terminals or charging are to the
external environment may cause an electric shock. Do not remove any covers or touch the
internal circuit boards (PCBs) or electrical contacts on the product when the power is on or
during operation. Doing so may cause serious injury, death or serious property damage.
Do not open the cover of the equipment even when the power supply to the inverter has been
turned off unless it is necessary for maintenance or regular inspection. Opening the cover
may lead to an electric shock even when the power supply is off.
The equipment may hold charge long after the power supply has been turned off. Use a multi-
meter to make sure that there is no voltage before working on the inverter, motor, or motor
cable.
5
Warning
This equipment must be grounded for safe and proper operation.
Do not supply power to a faulty inverter. If you find that the inverter is faulty, disconnect the
power supply and have the Inverter repaired.
The Inverter becomes hot during operation. Avoid touching the Inverter until it has cooled
down to avoid burns.
Do not allow external objects, such as screws, metal chips, debris, water, or oil to get inside
the Inverter. Allowing external substances inside the Inverter may cause the Inverter to
malfunction or ignite fire.
Do not operate the Inverter with wet hands. Doing so may cause electric shock.
Caution
Do not modify the interior structure/components of the Inverter. Doing so will void the
warranty.
The Inverter is designed for 3-phase motor operation. Do not use the Inverter to operate 1-
phase motor.
Do not place heavy objects on top of electric cables. Doing so may damage the cable and
cause an electric shock.
6
Revision Record
Changed main
Version Date Reference Page
contents
V1.0 2019.09 1. First edition -
7
1 Basic Checklist
1.1 Before You Think It Failed
Items Check Point Result
Are the power source cables correctly connected to the R/S/T terminals
of the inverter?
(Caution: Connecting the power source to the U/V/W terminals may
damage the inverter)
Are the motor output cables connected in the correct phase rotation
(U/V/W)?
(Caution: Motors will rotate in reverse direction if three phase cables are
not wired in the correct rotation)
Power Terminal Are the cables used to connect power terminals correctly rated?
Wiring
Is the inverter grounded properly?
Are the power terminal screws and the ground terminal screws tightened
to their specific torques?
Are the overload protection circuits installed correctly on the motors (if
multiple motors are running using one inverter)?
8
1. Basic Checklist
Are STP (shielded twisted pair) cables used for control terminal wiring?
Did you wire the control cables after setting the parameters?
Control Terminal
Wiring
Are the control cables properly wired?
Is the total cable length of all control wiring less than 165ft (50m)?
Are the control terminal connections separated from the power terminal
Miscellaneous
connections?
Have the capacitors been replaced if they have been in use for more
than 2 years?
9
1. Basic Checklist
LED flashes during parameter configuration and when the ESC key
❷ SET Indicator
operates as the multi-function key.
10
1. Basic Checklist
The table below lists the way that the keypad displays characters (letters and numbers).
1 B L V
2 C M W
3 D N X
4 E O Y
5 F P Z
6 G Q
7 H R
8 I S
Operation Keys
Key Key name Function Description
Moves between groups or moves to the digit on the left when setting the
[MODE/SHIFT] parameter. Press the MODE/SHIFT key once again on the maximum
number of digits to move to the minimum number of digits.
Switches from the selected state of parameter to the input state.
Edits parameter and apply change.
[ENTER]
Accesses the operation information screen during failure on the failure
screen.
* Operates as ESC key if two keys out of [MODE/SHIFT] key, [▲] key and [▼] key are entered at the same
time.
- Press ESC in the group navigation mode to go to the initial screen (the frequency display screen).
- Press ESC in the mode to change parameter to go to group navigation mode without saving.
Caution
Install a separate emergency stop switch in the circuit. The [STOP/RESET] key on the keypad works
only when the inverter has been configured to accept an input from the keypad.
11
1. Basic Checklist
cn.4 15 5 05
Carrier Frequency
Item
LOW HIGH
Motor noise ↑ ↓
Motor temperature ↑ ↓
High frequency ↑ ↓
Inverter noise ↓ ↑
12
1. Basic Checklist
Note
Following parameter initialization, all parameters are reset to factory default values.
Ensure that parameters are reconfigured before running the inverter again after an initialization.
13
1. Basic Checklist
Over Acceleration
Current
Trip
Current (A)
Frequency
14
1. Basic Checklist
Over Current
Function ~
Group 2 Pr95 Fault History 5 -
It is possible to save maximum 5 Trip information that occurred while operating. The figure below
demonstrates how to review each Trip information.
pr.95 lvt
pr. 0 pr.96 1
Change parameter
value to 1 then
press [ENT]
15
2. Troubleshooting
2 Troubleshooting
This chapter explains how to troubleshoot when the protective functions, fault trips, warning signals, or a
fault occurs while operating the inverter. If the inverter does not work as expected after following the
suggested troubleshooting steps, please contact the LSIS Customer Service Center.
• Level: After the fault is corrected, the trip or warning signal disappears. The fault is not saved in
the fault history.
• Latch: After the fault is corrected, the trip or warning signal disappears once the Inverter is reset.
• Fatal: After the fault is corrected, the trip or warning signal disappears when conducted the
following procedure. Turn off the Inverter and wait until the charge indicator light goes off. Then,
turn on the Inverter. If the Inverter still failed, please contact the supplier or LS ELECTRIC
Customer Service Center.
16
2. Troubleshooting
eth (E-Thermal)
Trip from overheat of motor P. 20
xbr (Ext-Brake)
Trip from External brake -
17
2. Troubleshooting
Level bx (BX)
Trip from Emergency stop -
(Watch
hwt wdog Trip from CPU watchdog P. 20
Dog)
(Under Load)
ulw Warning for Motor under load -
(Fan Exchange)
efan Warning for fan exchange
oh (Overheat Pre
Warning for Inverter overheat
Alarm)
* ONLY OCCURS WHEN USING THE OPTION BOARD.
** The Ground Trip (GFT) feature is not provided in products under 4.0 kW except for 4.0 kW 200 V and
18
2. Troubleshooting
2.2 kW 200 V. An over current trip (OCT) or over voltage trip (OVT) may occur during low resistance
grounding.
19
2. Troubleshooting
The inverter has been operated at low Replace the motor with a model that supplies extra power to the cooling
speed for an extended duration. fan.
20
2. Troubleshooting
The brake of the motor is too fast Change the time interval of the brake
The torque boost level is too high. Reduce the torque boost level.
oct Overcurrent Occurs when the Inverter output current exceeds 200% of the
Latch
Trip rated current
Cause Solution
The inverter supplied an output while Operate the inverter after the motor has stopped or use the speed search
the motor was idling. function (Cn.60).
Refer to 3.1.4 Check Input/Output Module to identify the fault cause of the
There is a fault with the output module output module (IGBT).
(IGBT). DO NOT operate the inverter. Contact the retailer or the LS ELECTRIC
Customer Service Center..
21
2. Troubleshooting
Ground fault occurred in the output Separate the output wiring and check whether the ground fault is
lead. present. Remove the ground fault.
There is a problem in the wiring Check the output wiring as well as the recommended specifications
between the inverter and the motor. of the wiring length, thickness, etc. Replace it if necessary.
ovt Overvoltage Occurs when voltage rate of the DC circuit is higher than the
Latch
Trip specific value.
Cause Solution
The input voltage is too high. Determine if the input voltage is above the specified value.
22
2. Troubleshooting
lvt Low Voltage Occurs when the DC circuit voltage is lower than the
Level
Trip specified value.
Cause Solution
The input voltage is too low. Determine if the input voltage is below the specified value.
ipo In Phase Occurs when one of the three input phases is phase open.
Latch
Open Operation will resume after setting Pr.05 bit 2 to 1.
Cause Solution
The DC link capacitor needs to be Replace the DC link capacitor. Contact the retailer or the LS ELECTRIC
replaced. customer service center.
pot Out Phase Occurs when one of the three output phases is phase open.
Latch
Open Operation will resume after setting Pr.05 bit 1 to 1.
Cause Solution
23
2. Troubleshooting
oht Occurs when the temperature of the heat sink exceeds the
Overheat Trip Latch
specific value.
Cause Solution
There is a problem with the cooling Check whether there are any external substances (dust, etc.) in the
system. air inlet, outlet or vent.
The ambient temperature is too high. Keep the ambient temperature below 50℃.
Cause Solution
iot
hold Occurs when the I/O Board or the communication card is not
IO Board Trip Latch
(or poorly) connected to the inverter.
errc
Cause Solution
24
2. Troubleshooting
Cause Solution
Hardware inspection is needed. Contact the retailer or the LS ELECTRIC customer service center.
25
2. Troubleshooting
Problem Solution
Stop the inverter and change to program mode and set
The inverter is operating (inverter mode).
the parameters.
Check the correct parameter access level and set the
The parameter access level is incorrect.
parameter.
Check the password and disable the parameter lock by
The password is incorrect.
setting UL(unlock). Then set the parameter.
Check the power input to resolve the low voltage problem.
Low voltage is detected.
Then set the parameter.
Problem Solution
The setting of the operation command source is
Check the setting of the operation command source.
incorrect.
There is no power supplied to the R/S/T
Check the connections of R/S/T and U/V/W terminals.
terminals.
The charge lamp is turned off. Turn on the inverter.
The operation command (RUN) is off. Turn on the operation command (RUN).
The motor is locked. Unlock the motor or lower the load level.
There is an input on the emergency stop signal. Reset the emergency stop signal.
The wiring for the control circuit terminal is
Check the wiring for the control circuit terminal.
incorrect.
The input option for the frequency command is
Check the input option for the frequency command.
incorrect.
The input voltage or current for the frequency Check the input voltage and current for the frequency
command is incorrect. command.
The PNP/NPN mode is selected incorrectly. Check the PNP/NPN mode.
Check the frequency command value and set the
The frequency command value is too low.
command that is above minimum frequency.
The [STOP/RESET] was pressed. The motor was stopped normally so run the inverter.
Change the operation modes (V/F, IM Sensorless). If the
The motor torque is too low. fault remains, replace the inverter that has bigger
capacity.
26
2. Troubleshooting
Problem Solution
The wiring of the motor output cable is Check whether the output side is wired correctly to the
incorrect. phase (U/V/W) of the motor.
The rotation signal connection between the
control circuit terminal (forward/reverse
Check the forward/reverse rotation wiring.
rotation) and the forward/reverse rotation
control panel is incorrect.
Problem Solution
Release/Remove the reverse rotation prevention setting
Reverse rotation prevention is selected.
and resume operation.
The reverse rotation signal is not input even Check the input signal associated with the 3-wire
though the 3-wire sequence was selected. operation.
Problem Solution
The load is too high. Check the motor specifics and set to the correct values.
27
2. Troubleshooting
Problem Solution
The motor does not accelerate. / The acceleration time is too long.
Problem Solution
Problem Solution
Replace the motor and inverter that has a bigger
There is high variance in the load.
capacity.
The input voltage changes. Reduce the input voltage variance (standard deviation).
The motor speed changes at a specific
Adjust the output frequency to avoid resonance.
frequency.
Problem Solution
The V/F pattern is set incorrectly. Set a V/F pattern suitable for motor specification.
28
2. Troubleshooting
The deceleration time is too long even with the Dynamic Breaking resistor connected to the
motor.
Problem Solution
The deceleration time is set too long. Change the setting accordingly.
Problem Solution
The carrier frequency is too high. Reduce the carrier frequency in code Cn.04.
The control unit is not working or noise is generated when the inverter is in operation.
Problem Solution
Problem Solution
Make the cable length between the inverter and the motor
as short as possible.
29
2. Troubleshooting
Problem Solution
Problem Solution
There is resonance between the motor’s
Slightly change the carrier frequency in code Cn.04.
natural frequency and the carrier frequency.
Problem Solution
Change the input filter time constant (In.07) if there are
The frequency input demand was externally set
interferences in the frequency command due to noise
to analog command.
from the analog input side.
Make sure that the total cable length between the inverter
The wiring between the motor and inverter is
and the motor is less than 665ft (200m).
too long.
(165ft (50m) for motors rated 4.0kW and lower).
The motor does not stop completely when the inverter output stopped.
Problem Solution
Free run stop was selected. Change the stopping method to decelerating.
30
2. Troubleshooting
Problem Solution
The target frequency is within the jump Set the target frequency higher than the jump frequency
frequency range. range.
The target frequency is higher than the upper Set the upper limit of the frequency command higher than
limit of the frequency command. the target frequency.
The stall prevention function is not working due
Replace the inverter with a bigger capacity.
to high load.
Problem Solution
The control parameter for the cooling fan is set
Check the control parameter settings for the cooling fan.
incorrectly.
31
3. Maintenance
3 Maintenance
This chapter covers regular inspections for different time periods, how to replace the cooling fan,
and how to properly store and dispose Inverters. The surrounding environment highly affects the
conditions of the inverters. Meaning, improper management will wear down the components and
lead to malfunction. In order to prevent this from happening, please follow the recommended
maintenance guidelines in this section.
Caution
Read all safety instructions in this manual before inspecting the product.
Make sure the power is off before cleaning the product.
Clean the inverters with dry cloths. Using wet cloths, water, solvents, or detergents may lead
to electric shock or damage to the product.
Is there any
internal leakage?
Input/Output Smoothing Visual
All clear -
circuit capacitor Is the condenser inspection
swollen (change in
shape)?
Check by
Is there any rotating the fan
Cooling
Cooling fan unusual vibration or manually when Rotate smoothly -
system
noise? the system is
turned off
32
3. Maintenance
Check the
Measuring Is the display value Check the rated, Voltmeter,
Display display value
device normal? managerial value ammeter, etc.
on the panel
Is there any
Visual
unusual vibration or
inspection
noise?
Motor All All clear -
Is there any Check for
unusual smell overheat or
(odor)? damage
33
3. Maintenance
Caution
Do not run the Megger (Insulation Resistance Test) on the control circuit as it may lead to
damage to the product.
34
3. Maintenance
Testing method
1) Disconnect all power cables (R,S,T) and motor output cables (U,V,W).
2) Before testing, check the discharge of electrolytic capacitor (DCP-DCN).
3) When the circuit is open, DMM will indicate high resistance (several MΩ). In some situations, the DMM
may display a closed circuit (low resistance) and then show high resistance due to the capacitors.
When the circuit is closed, the DMM shows resistance of several hundred kΩ or less.
4) Displayed values may not be constant as it depends on the module and tester type. The value
measured between the phases is acceptable if the standard deviation is approximately ±10%.
35
3. Maintenance
Checking Diode D2
1) Measure the resistance of D2 by placing the red lead (positive terminal of DMM) on S phase and
the black lead (negative terminal of DMM) on P.
If the resistance indicated on DMM is several hundred kΩ or less, it is acceptable
2) Measure the resistance of D2 by placing the red lead from the positive terminal of DMM on P
and the black lead from negative terminal of DMM on S phase.
If the resistance indicated on DMM is MΩ, it is acceptable.
Caution
Before testing, check the discharge of electrolytic capacitor (DCP-DCN).
36
3. Maintenance
1) Measure the resistance of Tr6 by placing the red lead (positive terminal of DMM) on N and the
black lead (negative terminal of DMM) on V phase.
If the resistance indicated on DMM is several hundred kΩ or less, it is acceptable.
2) Measure the resistance of Tr6 by placing the read lead (positive terminal of DMM) on V phase
and the black lead (negative terminal of DMM) on N.
If the DMM indicates several MΩ, it is acceptable.
3) Measure the resistance of other Tr in the same way.
Caution
Before testing, check the discharge of electrolytic capacitor (DCP-DCN).
37
3. Maintenance
Capacity
0.4~4.0 kW
5.5~7.5 kW
Replacement of 0.4kW~4kW
1) Remove the fan cover by pressing the hook located by the arrow.
2) Disconnect the fan wire and remove the fan from the inverter.
38
3. Maintenance
Replacement of 5.5~22kW
1) Remove the fan cover by pressing the hook located by the arrow.
2) Disconnect the fan wire and remove the fan from the inverter.
Caution
Turn off the inverter before replacing the fan. There is a possibility of an electric shock due to
the charge voltage. Wait until the inverter is fully discharged to replace the fan. (The time to
discharge varies per capacity, in average 1~3 minutes after turning off the inverter).
Make sure the fan wire and connect is not touching the blades. If touched it leads to
malfunction of the inverter. Make sure the inverter is completely turned off before cleaning.
After replacing the fan, assemble the fan. Before using the inverter, turn on the inverter and
check the condition of the fan by its motion.
Be careful of the direction of the fan.
39
3. Maintenance
3.2.1 Storage
Store the products in the following conditions listed below (if not used for a long period of time).
Store the product in the same appropriate environmental conditions as in operation.
If the product will be stored more than 3 months, keep the ambient temperature between -
10℃~30℃ to prevent degradation of the electrolytic capacitor.
The products should not be exposed to snow, rain, fog and dust.
When packing the inverter, include a dehumidifier (e.g. silica gel) to keep the ambient
temperature inside the package below 70% and prevent in contact with moisture.
If the products will be left in a humid or dusty environment (construction sites or control panel)
separate the products in a location that has the same appropriate environmental conditions as
in operation.
3.2.2 Disposal
Categorize the inverters as general industrial waste when disposing the product. Note that there are
recyclable raw materials in the product, such as packing materials and metalwork. For the sake of
conservation of energy and resources, recycle whenever possible. Depending on the country, plastic
may be recyclable. Please check the local environmental regulations for more details.
Caution
Capacitors lose their charging characteristics if not operated for a long time. In order to prevent
this from happening, turn on the product and allow the device to operate for 30~60 minutes once
a year. Note that operation should be conducted under no-load conditions.
40