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Nelson's CV

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93 views3 pages

Nelson's CV

cv modern style

Uploaded by

harry.o.otango
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Contact Details:

CURRICULUM VITAE Mobile: +254723377192


Email: kanja77@gmail.com
Name: Nelson Kanja Kimani
Personal
Date of Birth: 24th October 1977
Details
Nationality: Kenyan

ID No. Number: 21648714


Marital Status: Married
Languages: Kikuyu, English, Kiswahili (Written & Spoken).
Religion: Christian

Profile I am a Bachelor’s graduate in Economics and Business Studies:


Summary & Working previously in diversified fields has enabled me to gain valuable knowledge
and skills.
Personal My ability to demonstrate these skills in workplace is paramount:
Assessment On personal assessment, I am an administrative support professional thoroughly
experienced in fast-paced environments demanding strong organizational, technical,
and interpersonal skills. I am trustworthy, ethical, and discreet; committed to superior
customer service. Confident and poised in interactions with individuals at all levels.
Detail oriented and resourceful in completing projects; able to multi-task effectively

Professional  Ability to interact harmoniously with clients, staff and senior management
skills  Keen eye for details and excellent problem solving skills.
 Ability to work independently, multitask and obtain results.
 Ability to complete tasks before and within stipulated time even in straining
situations.
 An excellent team player.
 Ability to prioritize and order tasks effectively to maximize efficiency.

Computer  Operating Systems: Windows 95,98,2003, 2007 & 2010; Windows XP.
skills &  Office Applications: Microsoft PowerPoint, Access, Excel, Word, Publisher.
Proficiency  Database: Microsoft Access.
 Internet browsing and surfing
 Accounting packages- QuickBooks & Pastel

Educational  2013-2016 - International Action Learning MBA (IALMBA) with Business School
Background Netherlands [Unfinished].
 2002-2006 – BA in Economics and Business Studies from Moi University (2nd
Class Upper Division)
 1996-2000 - Kenya Certificate of Secondary Education [K.C.S.E Mean grade B+]
 1987-1995 - Kenya Certificate of Primary Education [K.C.P.E Mean Grade of B+]
Contact Details:
CURRICULUM VITAE Mobile: +254723377192
Email: kanja77@gmail.com
I currently work as a freelance research assistant largely in the areas of Marketing,
Work
Business Development (Business Process Outsourcing), Entrepreneurship and
Experience
Management,
1. 2009-2010: Metropolitan Teachers Sacco: Direct Sales Representative
[Contract basis]
Duties and responsibilities.
 Managing customers' inquiries and complaints.
 Providing feedback on the efficiency of customer experience process.
 Ensuring customer satisfaction and providing professional customer support.
Achievements
Empowered on service excellence and gained important skills in communication as
well as interpersonal skills.
2. 2010-2010: Kenya National Bureau of Statistics and International Fund for
Agricultural Development (IFAD): [Research assistant]

Duties and Achievements:


 Facilitated in the collection of data from the field
 Data editing, coding and entry
 Facilitated in the compilation of a report guide on the management of agricultural
projects
Achievements
Learned a lot in consultancy and advisory matters.

3. 2007-2008: Discount Securities Limited: [Customer Care and Investment


Advisor]
Duties & Responsibilities:
 Customer Services including Investment advisory services
 Processing orders, modifications, and escalating complaints across a number of
communication channels.
 Managing customers' inquiries and complaints.
 Providing feedback on the efficiency of customer experience process.
Achievements
Empowered on service excellence and gained important skills in communication as
well as interpersonal skills through participation in empowerment for service
excellence programs.
Contact Details:
CURRICULUM VITAE Mobile: +254723377192
Email: kanja77@gmail.com
OTHER PERSONAL ATTRIBUTES:

 Effective Communication Skills: Articulate communicator with an appreciation for


the different communication styles required when working with other team members or
with customers.
 Honest and Reliable: Able to take on tasks with a degree of responsibility due to
strong morals and ethics ensuring honesty and reliability.
 Flexible: Understands the need to remain flexible to support last-minute demands
and changes. Comfortable with changing environments and situations ensuring the
ability to remain flexible and adaptable
 Time Management: Dedicated to effectively prioritizing and managing time by
allocating tasks and activities and keeping track of them in diaries and daily to-do lists.

Extracurricular activities/ Hobbies and Interests:


Reading, socializing, playing football and making new friends

Referees:
- Mr. William Kuria: +254 (0)722-745307
Principal St. Charles Lwanga Secondary School,
P.O Box 262-01034
Kandara

- Mr. John Waithaka: +254(0)722-821618)


Ministry of Local Government,
Rural Poverty Reduction and Local Government Support
Program
P.O Box 30004-00100 Nairobi
John.Waithaka@RPRLGSO.go.ke or johnkaruga@yahoo.com

Mr. Anthony Kibe: +2540721531260


Consolidated Bank of Kenya Limited

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