Haivision Media Platform 2.

6
Administrator's Guide

HVS-ID-AG-HMP-26, Issue 03
 Edition Notice
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About Haivision
Founded in 2004, Haivision is now a market leader in enterprise video and video streaming
technologies. We help the world’s top organizations communicate, collaborate and educate.
Recognized as one of the most influential companies in video by Streaming Media and one of the
fastest growing companies by Deloitte’s Technology Fast 500, organizations big and small rely on
Haivision solutions to deliver video. Headquartered in Montreal, Canada, and Chicago, USA, we
support our global customers with regional offices located throughout the United States, Europe,
Asia and South America.

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If you have comments or suggestions, please contact infodev@haivision.com.

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 While every effort has been made to provide accurate and timely information regarding this product
and its use, Haivision Systems Inc. shall not be liable for errors or omissions contained herein or
for incidental or consequential damages in connection with the furnishing, performance, or use of
this material.

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 Contents
About This Document

Chapter 1: New Product Features

Administrator Choice of Default Player (Modern or Legacy) . . . . . . . . . . . . . . . . . . . . . . . . . 10
Selective Stream Distribution (varies by Edition) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Portal Branding (system-wide) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Portal “Light Color” Scheme (system-wide) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
User Interface Enhancements (highlights) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Enhancements to Existing Capabilities (varies by Edition and licenses) . . . . . . . . . . . . . . . 11
Haivision Play Set-Top Box Capabilities (varies by Edition) . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 2: Introduction
Haivision Media Platform Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Product Editions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Multicast Support via Haivision Helper and Multicast Agent . . . . . . . . . . . . . . . . . . . . . . . 17
HMP-Media Gateway Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
SRT (Secure Reliable Transport) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Appliance Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
System Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
LED Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Chapter 3: Getting Started

Accessing the HMP Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Navigating the Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Basic Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Editing Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Deleting Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Sharing Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Chapter 4: Configuring HMP

Configuring Feeds and Activating the Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Managing Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Configuring Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Source Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

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 Configuring Secure Reliable Transport (SRT) Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
SRT Source Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configuring IPTV Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Configuring Export Destinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Export Destination Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Configuring Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Multicast Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Managing Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Troubleshooting Multicast & Diagnostic Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Locations Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Locations Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Configuring HMP-Media Gateway Pairings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Configuring Paired Media Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Configuring Multi-Site Live Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Configuring Metadata . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Metadata Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Managing KLV Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
STB Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Setting Device Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Tagging Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Managing Stream Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Re-Branding the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
User Interface Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Configuring Video and Session Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Chapter 5: Managing Access Control

Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Assigning Roles to LDAP/AD Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Managing User Accounts (Non LDAP/AD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Managing Groups (LDAP/AD Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Assigning Roles to LDAP/AD Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Managing Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Adding Users and Groups to Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Editing Role Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Creating Custom Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Default Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Managing Share Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

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 Chapter 6: Managing System Settings
Activating Command Line API Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Backing Up and Restoring HMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Backing Up HMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Uploading Downloaded File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Restore to a Previous Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Backup/Restore Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Managing Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Certificate Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Managing Directory (Authentication) Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Connecting to a Directory Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Disconnecting from a Directory Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Directory Service Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Integrating HMP with Single Sign-On (SSO) Environments . . . . . . . . . . . . . . . . . . . . . . 124
Single Sign-On (SSO) Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Managing Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Managing Network Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Configuring Network Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Configuring Watch Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Formatting XML Data to Import into HMP with Media Files . . . . . . . . . . . . . . . . . . . . . . 137
Importing Custom EPG Data into HMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Managing Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Configuring Secure Streaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Configuring a Watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Configuring Appliance Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Installing System Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Chapter 7: Reporting
Viewing Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Reports and Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Viewing System Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Chapter 8: KLV Dictionary Format

Dictionary Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Item - Translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

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 Item - Translation/Format/Suffix/Precision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Item - Enum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
64-bit Integer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Chapter 9: Technical Specifications

Haivision Media Platform (All Systems) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Haivision Media Platform - 1RU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Haivision Media Platform - 2RU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Appendix A: Getting Help

Appendix B: Warranties

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 About This Document
Conventions
The following conventions are used to help clarify the content.

Typographic Conventions and Elements

Italics Used for the introduction of new terminology, for words being used in a different context,
and for placeholder or variable text.
bold Used for strong emphasis and items that you click, such as buttons.
Monospaced Used for code examples, command names, options, responses, error messages, and to
indicate text that you enter.
> In addition to a math symbol, it is used to indicate a submenu. For instance, File > New
where you would select the New option from the File menu.
... Indicates that text is being omitted for brevity.

Action Alerts
The following alerts are used to advise and counsel that special actions should be taken.

TIP
Indicates highlights, suggestions, or helpful hints.

NOTE
Indicates a note containing special instructions or information that may apply only in special cases.

IMPORTANT
Indicates an emphasized note. It provides information that you should be particularly aware of in order
to complete a task and that should not be disregarded. This alert is typically used to prevent loss of
data.

CAUTION
Indicates a potentially hazardous situation which, if not avoided, may result in damage to data or
equipment. It may also be used to alert against unsafe practices.

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 WARNING
Indicates a potentially hazardous situation that may result in physical harm to the user.

Obtaining Documentation
This document was generated from the Haivision InfoCenter. To ensure you are reading the most
up-to-date version of this content, access the documentation online at https://doc.haivision.com.
You may generate a PDF at any time of the current content. See the footer of the page for the date
it was generated.

Getting Service Support

For more information regarding service programs, training courses, or for assistance with your
support requirements, contact Haivision Technical Support using our Support Portal at:
https://support.haivision.com.

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 Chapter 1: New Product Features
Haivision Media Platform (HMP, formerly "Calypso") Version 2.6 introduces the following new
features, as well as enhancements to existing capabilities (varies by Edition and licenses).

Administrator Choice of Default Player (Modern or

Legacy)
Version 2.6 introduces a new native HTML5 player for desktop browsers (via HLS) for use in all
supported browsers. This player is called the "Modern" player.

The Modern player supports a Flash fallback mode for older browsers that do not support
HTML5 video.
The Modern player may require slightly more buffering time than the Legacy player, due to
differences in HLS vs. RTMP.

The existing Flash-based player is called the "Legacy" player.

The choice of player is a system-wide setting. The System Administrator sets desktop browser
playback to either Modern or Legacy.
Both newly installed v2.6 systems as well as systems upgraded to v2.6 will default to the "Legacy"
Player. The "Modern" Player can be enabled in Administration -> System Settings -> Security.
See Configuring Secure Streaming (page 142).

Selective Stream Distribution (varies by Edition)

System administrators now have the option to proactively create live stream routes with a new
feature called Distribution Policies. Each Distribution Policy contains a list of Media Gateway
locations (e.g., NYC, Chicago, Montreal) to which live sessions and scheduled events will be sent.
Content Creators who wish to limit the distribution of a session or live event to specific locations
can simply apply the appropriate Distribution Policy.

By default, new Distribution Policies include the Default Location so that authenticated users
in locations that are not specifically included in the Distribution Policy are still able to receive
the stream.
For systems upgraded to v2.6: All existing sessions will follow the existing Location
Topology (i.e., all sessions and events are distributed to all locations).

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 See Locations Policies (page 61).

Portal Branding (system-wide)

System administrators can now:

Replace the Haivision graphics (large shark and small brand) that appear on the signin
page.
Replace the Haivision banner graphic at top left of the Web Interface.
Replace the "favicon" application icon that certain browsers display in the tabs and
bookmarks.
Change the color of the top blue banner.

See Re-Branding the User Interface (page 82).

Portal “Light Color” Scheme (system-wide)

System Administrators can now select a color scheme for the portal with light backgrounds and
dark text for all users.
See Re-Branding the User Interface (page 82).

User Interface Enhancements (highlights)

Upcoming Live Events (within the next 24 hours) will be automatically shown in a new Portal
Carousel at the top of the Portal page.
See "Portal" in the Haivision Media Platform User's Guide (Chapter 2: "Getting Started").

A WYSIWYG editor has been enabled for the content description field, with support for rich
text editing (bold, lists, inline images, etc.) and hyperlinks (open new browser tab/window).
See "Editing Information and Metadata" in the Haivision Media Platform User's Guide
(Chapter 2: "Getting Started").

Enhancements to Existing Capabilities (varies by

Edition and licenses)
IPTV - A new IPTV Portal interface provides browser users access to live IPTV and
navigation via the Electronic Program Guide (requires license and subscription) that is very
similar to the interface on the Haivision Play Set-Top Box.
See "IPTV Portal" in the Haivision Media Platform User's Guide (Chapter 2: "Getting
Started").

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 IPTV - System Administrators can add custom program information (in XMLTV format via a
watch folder) into the Electronic Program Guide which will appear inline with commercial TV
programming (EPG subscription required).

Haivision Play Set-Top Box Capabilities (varies by

Edition)
IPTV - The Electronic Program Guide has been updated and optimized for improved performance.

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 Chapter 2: Introduction
This chapter provides a brief overview of Haivision Media Platform (HMP, formerly "Calypso"),
along with a description of the key features and main hardware components.

NOTE
The intended audience for this guide is system integrators and administrators with administrative
privileges.
For information on options available to non-administrative users, such as browsing content, working
with sessions and videos, managing Portal content, and managing imports and exports, please refer
to the Haivision Media Platform User's Guide.

IMPORTANT
Because HMP capabilities vary by Edition (i.e., Workgroup, Site or Enterprise), some features
mentioned in this guide may not be available on your system. For more information, see Product
Editions (page 16).

Topics Discussed
Haivision Media Platform Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Product Editions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Multicast Support via Haivision Helper and Multicast Agent . . . . . . . . . . . . . . . . . . . . . 17
HMP-Media Gateway Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
SRT (Secure Reliable Transport) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Appliance Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
System Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
LED Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

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Haivision Media Platform Overview
Haivision Media Platform (HMP) is a media recording, management and distribution platform
designed to capture and share video content in real-time while providing organization and
discoverability to video assets. HMP helps you organize, manage and share secure, high quality
live and on-demand video to viewers on any screen/device – desktops, monitors and mobile
devices – anywhere.
Haivision Media Platform offers three product Editions to allow you to choose the best solution for
your organization: Enterprise, Site, and Workgroup, geared toward All Hands | IPTV | Performance
Recording, respectively. For more information, see Product Editions (page 16).
Haivision Media Platform is available as an on-premise solution (server appliances and/or VM
appliances), cloud (on private data centers as well as leading public clouds), and as a hybrid
solution (hosted in cloud or on-premises or both), with video distribution options tailored to each
unique need and network infrastructure.
For information on server appliances, see Appliance Options (page 20).
For information on installing and connecting to a server appliance or VMware server, please refer
to the Haivision Media Platform Quick Start Guide.

Product Features
Key Haivision Media Platform features include the following:

Stream, Record, Play

Live stream, record multiple HD sources, or watch IPTV or VOD content.

Broadcast live all hands and town hall meetings so employees can watch from remote
offices, off-site locations or on the road.
Live stream and record multiple HD sources simultaneously for multi-view, real-time
monitoring.
Deliver broadcast TV channels along with live internal content throughout your organization.
Share videos and pre-recorded content (Video-On-Demand) with authenticated viewers.

Permission-Based Authentication
Support for Active Directory, LDAP and SSO ensures that administrators can easily and securely
provision employees and set-top boxes with access to the designated content.

Security
Protect live and on-demand content from unauthorized viewing, copying, and redistribution with
glass-to-glass AES 128/256 encryption.

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Multicast/Unicast
Standards-based support for unicast and multicast ensures minimal IT intervention for WAN/LAN
infrastructure.

Multisite eCDN (Enterprise Content Delivery Network)

Distribute live video to multiple locations worldwide without overwhelming the network.

High Quality Players

Haivision's hardware and software players provide broadcast-quality viewing experiences on any
device.

Set-Top Box Management

Centrally manage and schedule when and where your video is displayed – in hallways, public
areas, conference rooms, and auditoriums.

Metadata Tagging
Apply file-based and real-time metadata tags and keywords to make important content easy to find
and manage.

Hybrid/Cloud
On-premise, cloud and hybrid video distribution options fit your unique needs and network
infrastructure.

SRT
Haivision's SRT (Secure Reliable Transport) technology enables the delivery of encrypted, high
performance video over the public Internet.

Watch On Any Screen

Deliver video securely to any screen, including desktops, mobile devices, and televisions.
See Haivision Play for more information.

Enterprise Integration
Easily publish live and on-demand video to third-party portals such as Microsoft Share Point.

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Product Editions

Enterprise Edition
Broadcast and Record All Hands, Town Halls and Internal Live Events Across Multiple
Locations
The Haivision Media Platform Enterprise Edition enables you to securely distribute live and on-
demand broadcast-quality video, such as CEO all-hands, company events, HR updates, product
launches and IPTV to employees watching on any screen at headquarters, remote offices, and on
the road.

Site Edition
Distribute IPTV and Live Corporate Content to All Screens, Desktops and Devices in a
Single Location
The Haivision Media Platform Site Edition enables you to manage and deliver broadcast television
channels and other live content throughout your facility, including auditoriums, lobbies, break
rooms, and conference areas. The Site Edition is available in Base, Advanced, and Advanced VOD
versions, from 10 live channels/100 concurrent users maximum, to up to 500 live channels/500
concurrent users.

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Workgroup Edition
Performance Recording for Research Teams and Training Facilities
The Haivision Media Platform Workgroup Edition is designed to enable teams to watch and
record multiple synchronized HD video sources for review and analysis. Users can apply metadata
to track and manage important moments in the video. This edition is ideal for research, including
usability testing, focus groups, simulations, and training. The Workgroup Edition is available in 5-
1, 25-1, and 50-1 versions, supporting from 5 to 25 to 50 concurrent recording streams.

NOTE
Licensed features per Edition include the maximum number of sources/IPTV channels, maximum
number of concurrent recordings, and Video On Demand (VOD).
Haivision Media Platform Editions are expandable through licensing, for example, additional 2,500 user
/device license packs, or 5 recording channel packs. For detailed information, please refer to
Haivision's website at: http://www.haivision.com

Multicast Support via Haivision Helper and Multicast

Agent

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 IMPORTANT
To configure browser-based multicast using Media Gateway, the Haivision Helper application must be
installed on each user's computer (either by single/manual install or mass-deployment via an .MSI
package). Haivision Helper is a cross-platform (Windows and OSX) utility that launches a multicast
agent to enable multicast support.
The Haivision Helper application and Installation Guide are available from the Haivision Support Portal
.

With Multicast Support on systems running the Haivision Helper application, HMP delivers a
multicast agent to the user who receives a multicast Transport Stream and delivers a Web
standard stream to the user's local Web browser. This helps reduce overbandwidth consumption
on multicast enabled LANs.
Following is a description of the process by which the Helper launches the multicast agent and
enables multicast support:

1. Request to Watch Multicast Video: The end user clicks a link to a live video asset in their
browser (on the HMP Portal or embedded player).

NOTE
The remaining steps are invisible to users.

2. If the event is available as a multicast stream, Haivision Helper on the end user's PC/Mac
takes over. If the event is not multicast, or Haivision Helper is not available, the end user
receives standard unicast in the browser.

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 3. Request for Multicast Agent: On HMP, Haivision Helper executes the multicast agent. If
this is the user's first multicast request, Haivision Helper "fetches" the multicast agent from
the nearest Media Gateway or HMP. The multicast agent is then held in cache for future
use.

4. Multicast TS Video: The multicast agent joins the Multicast Group, and negotiates access
and encryption for the video.
5. RTMP Video: The multicast agent converts the stream from Multicast TS to Native Web
Video (RTMP is used for low latency), and the RTMP stream is delivered securely to the
local browser over local host (all within the user's PC/Mac).

NOTE
For the latest information, please refer to the Haivision Helper Installation Guide, available from the
Haivision Support Portal.

HMP-Media Gateway Pairing

A Haivision Media Platform server may be integrated with multiple Haivision Media Gateways in
order to distribute video to remote locations. The Media Gateways provide a network of caching for
HMP live and on-demand videos, allowing users at each location to watch video from their local
gateway.

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SRT (Secure Reliable Transport)
Haivision Media Platform supports Haivision's Secure Reliable Transport (SRT) from a Makito X
encoder or Media Gateway as an input type. This enables end-to-end security and stream
resiliency for recording and streaming applications. For more information, please refer to the SRT
Deployment Guide (available from the Haivision Support Portal).
SRT is a transport technology that optimizes streaming performance across unpredictable
networks, including the public Internet, for secure, reliable, low latency HD video. SRT as a
protocol is included with Makito X encoders and decoders and Haivision's Media Gateway. HMP
sources can be set up using either UDP or SRT protocol.

Appliance Options
Haivision Media Platform is available either as a 1U or 2U appliance (shown in the following
figures).
Haivision Media Platform 1U System

25/50 or 50/100 Mbps recording/playback

Active Directory support
approximately 5 to 10 HD sources simultaneously (expandable)
1.8 TB RAID storage.

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 Haivision Media Platform 2U System

50/100 to 200/400 Mbps recording/playback

Active Directory support
approximately 10 to 40 HD sources simultaneously (expandable)
6.6 TB RAID storage.

For more information, see the following section, Physical Description (page 21).

Physical Description
Haivision Media Platform servers come delivered as enterprise-ready, ultra-compact appliances
made for single-tier architectures. The following sections describe the interfaces and LED status
indicators.

NOTE
To install and connect to your Haivision Media Platform physical server or VMware server, please
refer to the Haivision Media Platform Quick Start Guide.

System Interface
Haivision Media Platform provides either two or four 1 Gb Ethernet (GbE) Network Interface Card
(NIC) ports for both traffic and management.

1U system: two ports.

2U system: four ports.

The RJ-45 connectors are located on the rear of the appliance.

Ethernet Connection - Rear View (1U System):

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 Ethernet Connection - Rear View (2U System):

LED Status Indicators

The LED colors and flashing (blinking) speed indicate the status (operational state) of the
appliance.

1U System LEDs
Indicator Icon Description
Front Panel
Power-On Power-on indicator lights when the system power is on. The Power button controls
the power supply output to the system.

LCD Panel Displays system ID, status information, and system error messages.
• LCD lights blue during normal system operation
• LCD lights amber when the system needs attention, and the LCD panel displays
an error code followed by descriptive text.
Front & Back Panel
System Can be used to locate a particular system within a rack. When one is pressed, the
Identification system status indicator on the back flashes until one of the buttons is pressed
Buttons again.

LED Status Indicators - Sample Front panel (1U System):

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 LED Status Indicators - Rear View (1U System):

2U System LEDs
Indicator Icon Description
Front Panel
Power-On Power-on indicator lights when the system power is on. The Power button controls
the power supply output to the system.

Diagnostic Diagnostic indicators (including Health, Hard-drive, Electrical, and Temperature)

Indicators display error status during system startup.
• Solid blue during normal system operation
• LCD lights amber when the system needs attention, and the LCD panel displays
an error code followed by descriptive text.
Front & Back Panel
System Can be used to locate a particular system within a rack. When one is pressed, the
Identification system status indicator on the back flashes until one of the buttons is pressed
Buttons again.

LED Status Indicators - Sample Front panel (2U System):

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 LED Status Indicators - Rear View (2U System):

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 Chapter 3: Getting Started
This chapter describes how to access the Haivision Media Platform (HMP) Web interface and
introduces basic administration and management functionality.

IMPORTANT
Before proceeding, make sure that the appliance is set up correctly and all necessary network and A
/V connections are established.
For information on installing and connecting to your Haivision Media Platform physical or VMware
server, please refer to the Haivision Media Platform Quick Start Guide.

Topics Discussed
Accessing the HMP Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Navigating the Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Basic Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Editing Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Deleting Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Sharing Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

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Accessing the HMP Web Interface
NOTE
Your browser may need to be Flash-enabled in order to use this site. System Administrators can set
desktop browser playback to either the "Modern" HTML5 (via HLS) or "Legacy" Flash-based player.
Both newly installed v2.6 systems as well as systems upgraded to v2.6 will default to the "Legacy"
Player. For more information, see Configuring Secure Streaming (page 142).

To access the Haivision Media Platform Web interface:

1. Open a Web browser of your choice, such as Chrome, Firefox, Safari, Microsoft Edge, or
Internet Explorer (IE11).
2. Type the URL or IP address for HMP in the browser's address bar and press Enter.

NOTE
Haivision Media Platform ships with a default IP address of 10.5.1.3

3. If you see a Security Certificate warning, click Proceed anyway (or equivalent) to accept the
certificate and continue to the Sign-in screen.
4. On the Sign-in screen, type the Username and Password and click Sign In (or press Enter).

The default administrative Username and Password are:

Username: haiadmin
Password: manager

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 NOTE
Note that your initial admin credentials may have been set to something other than haiadmin /
manager, if requested. In this case, please contact Haivision Technical Support to retrieve this
information.

IMPORTANT
haiadmin is a special "system user" intended primarily for initial setup and system troubleshooting. It
is not intended for regular use because it has unrestricted access privileges that cannot be changed.
For day-to-day system control and administration, you are strongly advised to create a regular
(administrative) user with a secure password.
As a security measure, be sure to change the default password for the haiadmin account.
To change the current user password, click the user name on the banner (next to "Welcome").

Navigating the Interface

When you first Sign in, the Haivision Media Platform Web interface opens to the Content Library
(showing the Videos list, as shown in the following example). If you activate the Portal, the Web
interface opens to the Portal. If EPG is licensed on your system, the IPTV link will show on the
navigation bar.

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 To open the Portal, view live IPTV content, or schedule an event or manage set-top boxes,
click the option on the navigation bar.

Clicking an option opens the selected screen.

To view a list of active recordings, click the icon on the banner.

Clicking on a recording in the list takes you to the Viewer for that recording.

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 To navigate the Administration or Import/Export screen, click icon on the banner and
select from the navigation drop-down menu.

TIP
To display a list of new Haivision Media Platform features, select What’s New from the
navigation drop-down menu. To adjust the brightness and contrast, or reset the Haivision
Media Platform browser cache, select User Preferences from the navigation drop-down
menu.

After successfully signing in, system integrators and administrators will need to go to the
Administration screen (see Configuring HMP (page 36).)
For an overview of the Web interface, including viewing and search options, see the
Haivision Media Platform User’s Guide.

Basic Actions
This section shows how to perform basic editing, deleting, and sharing tasks that recur throughout
HMP configuration and administration. These tasks may be applied to items such as feeds,
locations, and sources on the Administration screens.

Editing Items
To edit items:

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 1. On a list such as the Administration Sources list (example shown below), select an item to
edit by mousing over the item in the list and clicking anywhere in the row.

Or you can check the checkbox next to one or more items (or check All) and select Edit
from the Actions drop-down menu (selectable when one or more items are checked).

NOTE
If you select multiple items, in some cases, the Edit menu option is not available, or the
Information pane contains only a limited subset of values such as the Description.

Selecting an item from the list opens the Information pane, such as the following Source
example.

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 2. On the Information pane, enter or select the value(s) to modify the item.
3. Click Save.
4. To assign metadata to the item (where applicable), click the Metadata tab. For details, see
Configuring Sources (page 40) to assign metadata to sources, or the Haivision Media
Platform User’s Guide to edit Metadata for Sessions and Videos.
5. To share the item, click the Share tab. For details, see Sharing Items (page 32).

TIP
When editing sessions (Content Library screen), you can also define Public Links. To do so,
click the Public Links tab. For details, see the Haivision Media Platform User’s Guide.

Deleting Items
To delete items:

1. Check the checkbox next to one or more items in the list (or check All).

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 2. Select Delete from the Actions drop-down menu.

3. Click Confirm (or where applicable, select Delete from the warning dialog).

The selected item(s) will be removed from the list.

Sharing Items
You can share items such as feeds, sources, videos, and sessions with other users or groups. You
can specify access permissions on a per-user or per-group basis. Sharing is defined on the Share
pane (by clicking the Share tab from the Information pane when setting up or editing an item).
For information on the default share permissions, see the Haivision Media Platform User's Guide
("Sharing Items"). For information on the adding and modifying share permissions, see Managing
Share Permissions (page 102).
To share items with a user or group:

1. Select an item in the list, or check the checkbox next to one or more items and select Edit
from the Actions drop-down menu.
2. On the Information pane, click the Share tab (as shown in the following Source example).

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 3. On the Share pane, select the permission from the drop-down menu.

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 4. Type the first few characters of the first user or group's name in the search field, and then
select the name from the auto-complete drop-down list.

NOTE
Only users and groups that have been assigned roles appear in the autocomplete list.

The name is added to the Share list below, along with the selected permission.

5. Repeat for each user (or group) with whom you wish to share the item.
6. Click Save.
7. Click to return to the list.

To modify or delete share permissions:

1. On the Share pane, select one or more names in the list.

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 2. To modify the share permission(s), select the new permission from the drop-down menu.

3. To delete the share permission(s), click Delete.

4. Click Save.
5. Click to return to the list.

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 Chapter 4: Configuring HMP
This chapter describes how to configure your Haivision Media Platform (HMP), including the Portal,
sources, IPTV channels, locations, paired Media Gateways, and Set-top Box administration.
Topics Discussed
Configuring Feeds and Activating the Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Managing Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Configuring Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Source Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Configuring Secure Reliable Transport (SRT) Sources . . . . . . . . . . . . . . . . . . . . . . . . . . 46
SRT Source Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configuring IPTV Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Configuring Export Destinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Export Destination Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Configuring Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Multicast Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Managing Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Troubleshooting Multicast & Diagnostic Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Locations Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Locations Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Configuring HMP-Media Gateway Pairings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Configuring Paired Media Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Configuring Multi-Site Live Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Configuring Metadata . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Metadata Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Managing KLV Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
STB Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Setting Device Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Tagging Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Managing Stream Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Re-Branding the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
User Interface Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Configuring Video and Session Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

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Configuring Feeds and Activating the Portal
The Portal is an optional feature that Haivision Media Platform administrators can use to create and
maintain a custom landing (home) page for your organization.
The Portal displays thumbnails of selected videos, sessions, and sources – grouped by video feed.
When enabled, the Portal is the first thing users see when they sign into HMP.

From the Portal, viewers can browse feeds, search for items, and launch the video, session, or
source in a default viewer. For the Portal user workflow, see "Exploring the Web Interface" in the
Haivision Media Platform User's Guide.
From the Feeds pane, administrators can create, share, and manage Portal feeds, including
turning the Portal on and off.
Once the Portal is turned on, content managers can populate the feeds and promote items to
"Suggested" and "Featured" using the (Content Library) Feeds editor. For details, see "Managing
Feeds" in the Haivision Media Platform User's Guide.

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 To view and manage video feeds:

1. On the Administration screen, click Configuration on the toolbar and then Feeds on the
sidebar.
The Feeds pane opens, displaying the list of defined feeds, if any (see following example).
2. To activate the Portal, toggle the Portal Access button to On.
The “Portal” option will be added to the navigation bar (next to Content Library).
3. To allow Feed permissions to take precedence over the Share Permissions assigned to
individual videos, sessions, or sources, toggle the Use Feed Permission button to On.

NOTE
By default, viewing permissions are enforced from the video asset itself, and users are
prevented from watching content that is not shared with them. However, the Use Feed
Permission toggle option allows administrators to reverse this.
This setting saves content managers from having to share all the individual items in feeds.
Instead they simply share the feed.

The next step is to begin adding feeds.

To add a video feed:

1. On the Feeds pane, click the icon.

2. On the Add Feed dialog, type in a name for the feed.

3. Click Add Feed.

The new feed will be added to the Feeds list.
4. To share a feed, select the feed from the list, and on the Information pane, click the Share
tab. Follow the steps in Sharing Items (page 32).

NOTE
See the note in the previous section re: Feed Permissions.

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 5. To change the feed display order, on the Feeds list, click the icon for a feed and drag it to
the adjust the order of the list.

For details on populating the feeds using the (Content Library) Feeds editor, see “Managing Feeds”
in the Haivision Media Platform User’s Guide.

Managing Sources
A source is an incoming unicast or multicast video stream or IPTV channel that can be recorded or
viewed live. When setting up Haivision Media Platform, you need to define the streaming A/V
sources to be available for content creators and other users to view and capture.
When adding a source, you can assign a name, description, IP address and port, and protocol
type. By default, the source has an HMP receiver, but for multi-site live distribution, you can
associate the source with a Media Gateway receiver. When editing the source information, you can
add metadata as well as share the source with other users or groups.
The protocol types are UDP or SRT (Haivision's Secure Reliable Transport) streaming protocol.
With UDP, you can select multicast or unicast streaming. SRT optimizes streaming performance
across unpredictable networks, including the public Internet.
You can also configure the source to display EPG data on Haivision Play Set-Top Boxes from
Haivision servers.

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 NOTE
Users can view source content before creating a session on the Content Library screen. See
"Previewing Sources" in the Haivision Media Platform User's Guide.

To view and manage sources:

1. On the Administration screen, click Configuration on the toolbar and then click Sources on
the sidebar.
The Sources list opens, displaying the list of defined sources for your platform (see following
example).

Configuring Sources
To add a source:

1. From the Sources list (Administration screen), click the icon.

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 2. On the Add Source dialog, type in a name and enter or select the value(s) to define the
source. See Source Settings (page 44).

The fields vary depending on the Protocol Type selected and licensed features.
3. To configure the source for multi-site live distribution, select a Media Gateway from the
Receiver list of paired media gateways for your platform (if any, see Configuring HMP-Media
Gateway Pairings (page 64)).
4. To configure a source using the SRT streaming protocol, select SRT for the Type and then
fill in the additional fields. For details, see the "SRT Settings" heading in Source Settings
(page 44).
5. To enable the source for IPTV deployment, check the IPTV Channel checkbox.
6. To display EPG data on set-top boxes, toggle the EPG button to On and select the
Schedule. (EPG must be licensed on your system.)

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 7. Click Add Source.
The new source will be added to the Sources list.

To edit sources:

1. Select one or multiple sources in the Sources list.

2. On the Source Information pane, enter or select the value(s) to modify the source. See
Source Settings (page 44).

TIP
If you select multiple sources, you can only edit the Description field. To configure an SRT
source, see Configuring Secure Reliable Transport (SRT) Sources (page 46).

3. Click Save.

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 4. To assign metadata to the source(s), click the Metadata tab.

Metadata must be pre-defined on your system. See Configuring Metadata (page 69).
5. On the Source Metadata pane, select the applicable metadata and value(s) from the drop-
down list(s). See Source Settings (page 44).

NOTE
If you select multiple sources and the metadata has “mixed” (i.e., different) values, you will see
a warning across the top of the list and the metadata with mixed values will be displayed in red
(as shown in the following example).

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 6. To "bulk-edit" metadata values for multiple sources, check the checkbox beside each
metadata key to modify. (Only checked items will be changed when you click Save.)

CAUTION
Bulk edits cannot be undone. For information on bulk editing metadata, see "Editing
Information and Metadata" in the Haivision Media Platform User’s Guide.

7. Click Save.
8. To share sources, click the Share tab and follow the steps in Sharing Items (page 32).

Source Settings
The following table lists the Source configuration settings:
Source
Default Description/Values
Setting
Information
ID n/a HMP assigns a unique identifier (ID) to each source when it is defined.
NOTE: If you are using the HMP Command Line API, you will need to copy this
ID to add this source to a session.
Name date, Enter a name for the source. This name will be selectable on the Sources list
time when content creators define sessions.
Description n/a Enter a description for the source.
Receiver None To associate the source with a Media Gateway receiver for multi-site live
distribution, select a defined Media Gateway from the list (see Configuring Multi-
Site Live Distribution (page 66)).
NOTE: The default is the current HMP server.

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 NOTE: The default is the current HMP server.

Source
Default Description/Values
Setting
IP Address n/a Type in the IP address for the source
Port n/a Type in the port number for the source
Type UDP Select the protocol type, either:
UDP: User Datagram Protocol
SRT: Secure Reliable Transport (see the SRT Settings section of this table)
Multicast Enabled (Type must be UDP) Check this checkbox to indicate this is a multicast stream.
Stream
View Direct Disabled (Type must be UDP) Check this checkbox to specify that the Haivision Play Set-
Top Box use the configured Source URL directly and not use an HLS version of
the stream. If a multicast Source has View Direct enabled, the Web player starts
the Multicast Agent to receive the source directly on the client and flip to the
browser. If the Source is embedded in a session or does not have View Direct
enabled, the video should still flow through the normal multi-site live distribution
mechanism (which requires at least one Media Gateway).
IPTV Disabled Check this checkbox to specify that the Source should be used in IPTV
Channel workflows. It will then be added to the IPTV Channels list (see Configuring IPTV
Channels (page 48)) as well as in the Program Guide on Haivision Play Set-Top
Boxes. You can set up IPTV channels and assign access from here or from the
IPTV Channels pane.
EPG To enable EPG display on set-top boxes, toggle the EPG button to On. (EPG
must be licensed on your system.)
Schedule (EPG must be On) Select the schedule for the EPG display from the drop-down
list.
SRT Settings
Mode Caller Specifies the SRT Connection Mode:
Caller: HMP acts like a client and connects to a server listening and waiting
for an incoming call.
Listener: HMP acts like a server and listens & waits for clients to connect to
it.
Rendezvous: Allows calling and listening at the same time.
TIP: To simplify firewall traversal, Rendezvous Mode allows HMP and the
encoder to traverse a firewall without the need for IT to open a port.

NOTE: See the following section, Configuring Secure Reliable Transport (SRT)
Sources (page 46).
Latency n/a Specifies how long HMP will buffer received packets. The size of this buffer adds
up to the total latency. A minimum value must be 3 times the round-trip-time
(RTT).
Range = 20 - 8000 ms
NOTE: Latency is for the SRT protocol only and does not include the capture,
encoding, decoding and display processes of the endpoint devices.
Passphrase n/a (Optional, must match encoder passphrase) This parameter is required if the
stream is encrypted and is used to retrieve the cryptographic key protecting the
stream.
Range = 10-79 UTF8 characters
Statistics n/a Click to view the statistics for the SRT source. See SRT Source Statistics (page
46).

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 Source
Default Description/Values
Setting
Metadata
Metadata n/a (Optional) To assign metadata to the source, select a key and select one or more
values or (where allowed) type in custom values
NOTE: Metadata must be pre-defined. See Configuring Metadata (page 69).

Configuring Secure Reliable Transport (SRT) Sources

Haivision's Secure Reliable Transport (SRT) streaming protocol is designed to provide reliable and
secure end-to-end transport between two SRT-enabled devices (such as a Makito X encoder or
Media Gateway and Haivision Media Platform) over a link which traverses the public Internet. SRT
optimizes video streaming performance across unpredictable Internet networks, recovering from
packet loss, jitter, network congestion and bandwidth fluctuations that can severely affect the
viewing experience.
For SRT-specific statistics and graphical display, see SRT Source Statistics (page 46).
To create an SRT connection:

1. Make sure the encoder or Media Gateway and HMP are accessible from the public Internet
by appropriate configuration of any firewalls.
2. Set up the SRT stream on the encoder or Media Gateway and start the stream connection.
3. Using the Statistics page, monitor the link statistics to see if the link is oversubscribed (and
adjust the video encoder bitrate if it is).

For additional information required to set up and tune SRT streams, please see the SRT
Deployment Guide (available through Haivision's Support Portal at: https://support.haivision.com)

SRT Source Statistics

The following table lists the SRT Source statistics:
Source
Description/Values
Statistic
Source
State The current operating status of the source, either:
Connected
Disconnected
Streaming
Stopped
Paused
Mode The SRT Connection Mode.
Up Time (only available when State is Connected) The length of time the source is actively streaming
(dd:hh:mm:ss).
Bitrate The stream bitrate (in kbps).

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 Source
Description/Values
Statistic
Received Number of RTP or UDP packets received for that stream.
Packets
Used The used bandwidth in kbps.
Bandwidth
Signal The number of lost signals and reconnections since the stream started.
Losses
SRT
Buffer SRT buffer in milliseconds. Buffers are the received stream packets waiting to be transmitted.
This statistic shows the portion of the buffers up to the first missing packet. In other words,
the remaining time to transmit the missing packet before it’s too late. The level of the buffer in
absence of packet lost is just below the latency value. In presence of packets lost, it is
between 0 and the latency value.
Latency Maximum of the sender and receiver configured latency. For example: Sender Configured
SRT Latency = 750 Receiver Configured SRT Latency = 20 The SRT Stats Latency (which is
the current SRT connection applied Buffering Latency) = 750 (largest of the two). At startup,
handshake exchanges the value configured on both sides and the largest one is selected.
The receiver default is set to the minimum (20ms) so it can be completely controlled from the
sender side.
RTT Measured Round Trip Time (in ms).
Lost Rate The rate of packet loss (in bps).
Lost Number of SRT packets reported missing. Most are recovered.
Packets
Packet The rate of packet loss (in packets/second).
Loss Rate
Skipped Number of lost packets not recovered.
Packets
Max Maximum bandwidth (input stream rate * (1 + overhead)).
Bandwidth
Path Max Maximum link bandwidth measured. This can change due to cross traffic.
Bandwidth
Decryption Indicates whether Haivision Media Platform can decrypt the stream. Either Active, Initializing,
Inactive (no passphrase), or Inactive (invalid passphrase).
Encryption Indicates whether AES encryption has been enabled. Either None, AES-128 or AES-256.
Download Click to download the statistics in CSV (“Comma Separated Value”) file format, which may be
CSV used to exchange data with applications such as Microsoft Excel.

NOTE
Not all browsers can support the statistics graphics for SRT. You need an up-todate version of Firefox,
Chrome, Safari, or IE11 (or higher) to support the graphics in the SRT Statistics page.

TIP
For both the Delays and Bandwidth Used displays, you can select the inputs, such as the Buffer, RTT
and/or Latency, or the Receive Rate and/or Lost Rate over the time period.

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 SRT streams include a graphical statistics display as shown in the following example:

Configuring IPTV Channels

IPTV channels are sources that have been enabled for IPTV deployment via Haivision Play Set-
Top Boxes. You can set up IPTV channels and assign access from here or from the Sources pane.
To view and manage IPTV channels:

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 1. On the Administration screen, click Configuration on the toolbar and then click IPTV
Channels on the sidebar.
The IPTV Channels pane opens, displaying the list of defined channels for your platform (as
shown below).

To add an IPTV channel:

1. From the IPTV Channels pane, click the icon.

This opens the Add Source dialog, with the IPTV Channel checkbox checked.
2. Type in a name and enter or select the value(s) to define the source. See Source Settings
(page 44).
3. Click Add Source.
The new source will be added to both the IPTV Channel and Sources lists

Configuring Export Destinations

When setting up Haivision Media Platform, administrators can add export destinations for video
and metadata to FTP/FTPS servers and the Haivision Video Cloud (HVC) platform.
These destinations will be available for users to select when exporting videos. For more
information, see "Managing Exports" in the Haivision Media Platform User's Guide.
To view and manage the export destinations:

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 1. On the Administration screen, click Configuration on the toolbar and then click Export
Destinations on the sidebar.
The Export Destinations pane opens, displaying the list of defined destinations for your
platform, if any (see following example).

To add an export destination:

1. From the Export Destinations pane, click the icon.

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 2. On the Add Export Destination dialog, type in a name and enter or select the value(s) to
define the destination. See Export Destination Settings (page 51).

3. To test the connection, click Test Settings.

NOTE
You do not need to save in order to test settings.

4. Click Add Destination. The new export destination will be added to the list.

Export Destination Settings

The following table lists the Export Destination configuration settings:
Export
Destination Default Description/Values
Setting
Name n/a Enter a name for the destination. This name will be selectable on the Export
Video list.
Type FTP Select the protocol type, either:
FTP: File Transfer Protocol
FTPS: FTP with explicit Transport Layer Security (TLS)
Host n/a Type in the server’s DNS host name or IP address for the destination.
Port 21 Type in the port number for the destination server.
Username n/a Type in your login username for the site.

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 Export
Destination Default Description/Values
Setting
Password n/a Type in your password.
Pathname n/a (Optional) Type in the file path to use on the server, or leave blank for the
server's default path
Mode Passive Select the FTP data connection mode provided by your FTP administrator,
either:
Passive: Passive mode may be used in situations where the client is behind
a firewall and unable to accept incoming TCP connections. By default, most
Web browsers use passive (PASV) mode, which more easily traverses end-
user firewalls.
Active: In active mode, the client creates a TCP control connection.
Accept Disabled Check this checkbox to allow Haivision Media Platform to connect to an FTPS
Untrusted server that is using an untrusted SSL certificate.
Certificates
HVC Watch Disabled Check this checkbox to create an HVC-compatible mRSS (Media RSS)
Folder metadata file.
NOTE: This file contains information about a recording (e.g. author, duration, key
/value metadata) that can be ingested by platforms such as HVC. An HVC
workflow automation script can be configured to use this watch folder on HMP.

Configuring Locations
When setting up Haivision Media Platform, depending on the Product Edition, administrators can
define additional site locations (for example, satellite offices). The purpose is to define networks on
which users reside in order to route users through the closest location.
Locations are typically used to set up HMP-Media Gateway pairings. The goal is to set up locations
to "push" video as close as possible to users (at remote locations), using standard network
definitions to identify where the user is and where the closest streaming device is (i.e., Media
Gateway).
For multi-site live distribution, you need to select the gateways that will deliver video to the location.
Each location can have up to three gateways.

NOTE
For more information on HMP-Media Gateway pairing, see Configuring HMP-Media Gateway Pairings
(page 64). For details on Media Gateways, please refer to the Media Gateway Administrator's Guide
as well as the Haivision website at: http://www.haivision.com

To view a listing of the incoming and outgoing links between the currently configured
locations, see Locations Topology (page 59).
To create Distribution Policies to manage live stream routes, see Locations Policies (page
61).

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Multicast Playback
With Multicast Support, HMP delivers multicast outputs from Media Gateway(s) directly to browsers
running on users' desktops (PC/Mac) when the network supports multicast (MPEG2-TS).
To set up multicast support, simply configure each HMP location with one or more ranges of
multicast addresses. HMP then provides these addresses to the location's Media Gateway to use
for multicast outputs for each of its HMP routes. You can also enable or disable AES encryption
and FEC on the multicast outputs for each location.

IMPORTANT
To configure browser-based multicast using Media Gateway, the Haivision Helper application must be
installed on each user's computer. For more information, see Multicast Support via Haivision Helper
and Multicast Agent (page 17).

Managing Locations
To view and manage locations:

1. On the Administration screen, click Configuration on the toolbar and then click Locations
on the sidebar.
The Locations pane opens, displaying the list of defined locations, if any (see following
example).

2. (If required) Check the checkbox under Mgt. Server Location to identify the location of the
HMP management server.

To add a site location:

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 1. From the Locations pane, click the icon.
2. On the Add Location dialog, type the location name in the Name text field.

3. Click Add Location.

4. On the Location Information pane, you can edit the location name, set the Default Location
(see Location Settings (page 58)), and configure its list of gateways.

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 5. To select a gateway, type the first few characters of the gateway name in the Media
Gateway field and then select the name from the auto-complete drop-down list of available
paired gateways. See Configuring HMP-Media Gateway Pairings (page 64).

The gateway is then added to the list.

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 6. To configure network settings as well as multicast playback, click the Networking tab and
then fill in the fields to define the location. For details, see the "Networking" section of the
table in Location Settings (page 58).

7. To enable encrypted multicast (AES) for the location, check the Multicast AES + FEC
checkbox.
8. To specify additional multicast addresses and subnet masks for the location, click
+Multicast Range.
9. To specify additional IP addresses and subnet masks for the location, click +Network.

TIP
Clicking Edit Links navigates to the Location Topology pane with the location selected.

10. Click Save.

Troubleshooting Multicast & Diagnostic Tool

Are HMP and the Gateway(s) properly configured?
Is multicast agent licensed?
Is the source multicast enabled and provisioned?
Is the playback device a supported Mac or PC?
Is the latest Haivision Helper installed on the Mac/PC?
Is the playback device on a multicast enabled network/segment?
Is the device on WiFi?
Is HMP configured for unicast fallback; is that working?

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 When you join the event, do you see "Launching multicast agent"?
Right-click the video.
Choose "View Multicast Agent Diagnostic Tool". If you see video here, you know multicast is
working.
Automatic fall-back to unicast (when necessary)
Smartphones and tablets don't (typically) support multicast
Network segments that don't support multicast (WAN gaps, WiFi)
MAC/PC without the Helper installed (or problem with Helper)

Multicast Agent Diagnostic Tool

On HMP desktop sessions and source players, you can access a Multicast Agent Diagnostic Tool
pane by right-clicking on any player and clicking “View Multicast Agent Diagnostic Tool”, which will
cause the tool to open in a new tab. Tests done by the diagnostic tool will use the source that was
in the player that was clicked in this way.

When the Multicast Agent Diagnostic Tool is opened, it performs a single test launch of the
Multicast Agent and reports any failures due to bad HMP or user configuration, network issues, or
other problems. It launches the Multicast Agent the same way that the normal HMP player does,
but performs additional checks to help isolate problems with a multicast environment.

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 The pane has a Copy to Clipboard button that copies test results in a readable text format for
easy sharing.

Location Settings
The following table lists the Location configuration settings:
Location
Default Description/Values
Setting
Mgt. n/a This identifies the location of the HMP management server. (The auto-generated
Server routes on the gateway assigned to this location will include a loopback destination
Location to HMP.)
Information
Name n/a Enter a name for the location. This name will be selectable on the Locations list.
Default Disabled Check the checkbox to select this location as the default. The default location's
Location Media Gateway will be used when a user whose IP is not in any of existing
location ranges accesses HMP. The default location is displayed in green text in
the Locations list.
Media none (Optional) Select a gateway that will deliver video to the location from the list of
Gateways paired Media Gateways (if available). See Configuring HMP-Media Gateway
Pairings (page 64).
Networking
Connection Any (Optional) Select the SRT mode to use between the locations on your network:
Mode Any
Caller
Listener
NOTE: This determines whether the location is always Caller or Listener in
relation to other locations. If there is a conflict, it goes to Rendezvous mode. If set
to “Any”, it defaults to Rendezvous mode.
Bandwidth (Optional) Enter the maximum bandwidth in Mbps) to control the rate of outbound
Limit traffic to this location.
HLS 10 (Optional) Enter the duration to balance lowlatency, tune-in time, and stream
Segment buffering (range = 1-15 seconds). In the case of HLS live, the duration must be no
Duration greater than15, or it will take too long for the playlist to become available and the
initial request will be forced to time out.
IP Address n/a In the first field, type in an IP address for the location. This is a unique IPv4
/Mask address in dotted-decimal format (xxx.xxx.xxx.xxx). To specify a subnet mask for
the location, type in a netmask in the second field, either in dotted-decimal format
(e.g., 255.255.0.0) or CIDR notation. A subnet mask is a 32-bit mask used to
divide an IP address into subnets and specify the network’s available hosts. You
can specify multiple IP addresses / subnet masks for a location.
Multicast n/a For multicast delivery, specify the multicast address and subnet mask for the
Address location. To disable multicast, leave the Multicast Address empty.
/Mask
Multicast disabled Check this checkbox to enable AES (Advanced Encryption Standard) and
AES+FEC Forward Error Correction.
TIP: Typically you might turn off encryption due to interoperability issues with non-
Haivision devices

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 Location
Default Description/Values
Setting
Disable disabled Check this checkbox to prevent users from falling back to HLS streaming if there
Unicast are problems with the multicast.
Fallback The default behavior is to give up on a multicast stream that can't be received and
go back to regular HLS viewing so that the video can always be seen. This adds
latency to the stream but in small user environments doesn't really have other
negative effects.
However, in large user environments where large numbers of users have trouble
with multicast, the load from HLS streaming could overload the network or the
server, so you may choose to disable the HLS fallback.
+Network n/a Click to add another IP address and subnet mask for the location.
+Multicast n/a Click to specify additional multicast addresses and subnet masks for the location.
Range

Locations Topology
The Locations Topology pane provides administrators a listing of the currently configured Media
Gateway locations and shows the incoming and outgoing links between locations. This is designed
for large installations where sending streams from the source location directly to all other locations
is not appropriate or efficient.
By default, HMP automatically distributes sources from the primary HMP server. From the
Locations Topology pane, administrators can configure the incoming and outgoing links between
locations to control the flow of video from site to site. From here, you can add, as well as edit and
delete links.
To view and configure locations topology:

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 1. On the Locations pane, click the Topology tab. The Locations Topology pane opens,
displaying the list of Incoming and Outgoing links for the selected location, if any (see
following example). The default location is automatically selected.

2. To filter the list by location, type the first few characters of the location name in the
Configure Location search field and then select the name from the auto-complete drop-down
list (if available). Or click Edit Location to open the Locations pane.
3. To explore the links to and from the current location, click a location hyperlink. In the
previous example, if you click Chicago under Outgoing Links from Montreal, the pane will
switch to Chicago for the Location and show the defined links, in this example, Incoming
links from Montreal and Austin, but no Outgoing links

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 4. Or you can click Edit Location to navigate to the Location Information pane for the currently
selected location. (See Step #4 in Location Settings (page 58).)

To add or edit a link to or from the current location:

1. From the Locations Topology pane, click the icon.

2. On the Add Link dialog, select the direction and location.

3. To enable multicast-enabled network links between locations (i.e., to avoid duplicate

streams on the network), check the Multicast Routing checkbox.

TIP
Typically, if your gateways are scattered, this should be kept off, but if your gateways are in
one building, enable Multicast Routing.

NOTE
When editing a link, its direction and location selection cannot be modified; only Multicast
Routing can be edited.

4. Click Add Link.

Locations Policies
A new Version 2.6 feature called Distribution Policies provides administrators the option to set up
selective stream distribution. Each Distribution Policy contains a list of Media Gateway locations (e.
g., NYC, Chicago, Montreal) to which live sessions and scheduled events will be sent. Content
Creators who wish to limit the distribution of a session or live event to specific locations can simply
apply the appropriate Distribution Policy.
By default, new Distribution Policies include the Default Location so that authenticated users in
locations that are not specifically included in the Distribution Policy are still able to receive the
stream.

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 NOTE
For systems upgraded to Version 2.6, all existing sessions will follow the existing Location Topology (i.
e., all sessions and events are distributed to all locations).

To view and manage locations policies:

1. On the Locations pane, click the Policies tab.

The Locations Policies pane opens, displaying the list of defined policies, if any (see
following example).

For each policy, the list shows the name, usage (i.e., the number of times the policy has
been selected for a session), the description, and selected locations.

To add a location policy:

1. From the Locations Policies pane, click the icon.

2. On the Add Policy dialog, type the location name in the Name text field.

3. Click Add Policy.

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 4. On the Distribution Policy pane, you can edit the policy name, enter a description, and
configure its list of target locations.

TIP
It’s a good idea to provide a clear description of each policy to guide Content Creators as to
which policy to use for different scenarios.

5. To select a target location, type the first few characters of the location name in the field and
then select the name from the auto-complete drop-down list of available locations.

The policy is then added to the list.

6. To configure multiple policies, repeat Step 1 through Step 5.

These policies are now available in the Sessions/Events Information pane for Content
Creators to select.

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Configuring HMP-Media Gateway Pairings
During setup, administrators can pair HMP with one or more Haivision Media Gateways in order to
use the gateway as a proxy cache for media hosted by HMP. Media Gateway is a video streaming
solution that gathers and distributes video streams to and from multiple locations.
HMP integration with Media Gateways is used to distribute video to distant site locations, typically
pairing a single HMP server with Media Gateway appliances at each location. The Media Gateways
provide a network of caching for HMP live streaming and on-demand videos. Users at each
location will watch video from their local gateway device (although they will not interact directly with
the gateway).
The (HMP) Media Gateways pane is used to generate pairing passcodes and provides a list of
available paired Media Gateways. Pairings may be deleted from HMP, but are otherwise managed
from the Media Gateway Web interface.

NOTE
An HMP can be paired with multiple Media Gateways, but a Media Gateway can only be paired with
one HMP.

Configuring Paired Media Gateways

To view and manage gateway pairings:

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 1. On the Administration screen, click Configuration on the toolbar and then click Media
Gateways on the sidebar.
The Media Gateways pane opens, displaying the list of paired media gateways for your
platform, if any. The following example shows a new system.

NOTE
Media Gateway devices initiate outbound requests to HMP to avoid issues with firewall
transversal. By default, the HMP Pairing Passcode is “Disabled” as a security measure,
meaning that HMP is not accepting any pairing requests.

To add a gateway pairing:

Setting up the pairing requires steps from both the HMP and Media Gateway Web interfaces.

1. On the (HMP) Media Gateways pane, click Generate to generate the Pairing passcode.

2. Copy the passcode to the clipboard. (Do not disable yet.)

3. On the (Media Gateway) Media Platform configuration pane, define the Gateway and HMP
settings and paste the Pairing passcode into the Passcode field. For details, refer to the
Media Gateway Administrator's Guide.

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 4. On the (HMP) Media Gateways pane, this gateway is now listed in the Paired Media
Gateways list, along with the connection status and the time elapsed since the last
connection was seen.

TIP
You can filter the list by selecting either Connected, Offline, or Error.
You can also click the gateway IP or hostname (blue) link to open the Media Gateway Web
interface in a new tab.

On the (HMP) Edit Location Information pane, this gateway is now available for selection
from the list of paired Media Gateways. (See Step #5 on Managing Locations (page 53).)

NOTE
You can use the same Pairing passcode to set up multiple gateway pairings

5. On the (HMP) Media Gateways pane, click Disable to block any new connections.

Configuring Multi-Site Live Distribution

Haivision Media Platform works with Media Gateway (v1.3 or higher) to support live video
distribution across a multi-site environment. This section discusses how to integrate the Media
Gateway into HMP for extending the reach of your video network. Once a Media Gateway and
HMP are configured properly, the system ensures that both live and ondemand video is available to
users regardless of their location on your network and that bandwidth consumption is minimized
between network hops.

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 IMPORTANT
Before you start, you need to plan your network. We highly recommend that you map out your
locations in a network diagram from source to receivers.

To configure multi-site live distribution:

1. Pair one or more Media Gateways with your HMP, following steps in the previous section
Configuring Paired Media Gateways (page 64). Any paired gateways will be listed on the
(HMP) Media Gateways list.

TIP
You can use the same pairing passcode while pairing multiple gateways. We recommend that
you disable the passcode after all gateways have been connected. It can always be turned
back on to add a new gateway to the network.

2. On HMP, create Locations, mapping each with a Media Gateway. For details, see
Configuring Locations (page 52). Your locations should represent a network where you
have a group of users that should receive their video from a particular paired gateway.
There can only be one gateway per location.

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 3. On the (HMP) Locations list, select the Mgt. Server Location, i.e., the location of the HMP
management server. For example, referring to the previous diagram, Media Gateway “MAIN”
is selected as the Management Server Location since this gateway and HMP are at the
same location i.e., Main Location.

4. On HMP, create one or more Sources, selecting one of the paired Media Gateways for the
Receiver. For details, see Configuring Sources (page 40). For example, referring to the
following diagram, while creating a source with “MXE Source,” Media Gateway “MAIN”
should be selected as the receiver.
5. Create a Session with one of the configured Sources. Based either on the Schedule or
“Live” state, multi-site routes will automatically be created on all paired Media Gateways.

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 Live multi-site routes will be created on all paired Media Gateways when a source belongs to an
active Session. Specifically, multi-site Gateway routes will be created for each unique source when
the source belongs to:

a scheduled session that is inside of the scheduling window

a scheduled session that is starting within 5 minutes
a scheduled session that has ended within 5 minutes
a manually created, unscheduled session (i.e., no end time) that is in the “Live” state

NOTE
A scheduled session will have active multi-site routes regardless of its “Live” state. All configured
gateways will receive live streams when a source is made available through a session.

For additional information, please refer to Multi-site Live Workflow in the Media Gateway User’s
Guide.

Configuring Metadata
Haivision Media Platform administrators can define metadata with selectable values to identify and
store custom metadata. For example, videos, sessions, and sources may be categorized by
surgical procedure, course title, geographical location, or patient ID number – whatever makes
sense in your environment.
This metadata can be assigned to videos, sessions, and sources. From the Content Library and
Portal, viewers can select metadata keys and values to filter the Videos, Sessions, or Sources list.
For details, see "Filtering Lists" in the Haivision Media Platform User's Guide.

NOTE
Viewers only see metadata assigned to videos for which they have access

To help you manage your metadata, you can organize metadata into groups, change the display
order of metadata keys within the group, and sort groups within the list of keys. (Note that metadata
cannot be sorted on mobile devices because they do not have the same drag and drop support as
desktop Web browsers.)
To view and configure metadata:

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 1. On the Administration screen, click Configuration on the toolbar and then click Metadata
on the sidebar.
The Metadata pane opens (as shown below). Any defined metadata keys are listed.

To define metadata:

1. On the Metadata pane, click the icon.

2. On the Add Metadata dialog, type in the metadata key (label), for example, “Department”.

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 3. In the Values field, type in the values for the metadata, one at a time (as shown in the
example on the following page) Press Enter after each value.

NOTE
By default, users will be able to enter multiple values, but not custom (i.e., their own) values
when assigning metadata to videos, sessions, and sources.

To remove a value, mouse over the value and click the icon.

4. To use the Metadata for HotMarks, check the checkbox. Note that “HotMarks” will serve as
the group for the metadata.

-or-
In the Group field, type in the group for the metadata.

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 TIP
If you do not assign a group to the metadata or select it for use with HotMarks, it will be listed
as “UNGROUPED”.

5. Check the checkboxes to modify the default settings for Multiple Values and Custom Values
as required. For more information see Metadata Settings (page 73).
6. When you have finished typing in the values, click Add Metadata. The new metadata key
will be added to the Metadata list.

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 7. To change the display order of metadata keys within a group or groups within the Metadata
list, click the icon for the metadata key or group and drag it to the adjust the order of the
list. The metadata key being sorted (dragged) is blanked out and outlined with a blue dotted
border.

TIP
If you select multiple metadata keys to edit, only the Group field is available.

IMPORTANT
Deleting a metadata key will also remove associated values on all videos, sessions, and
sources.

For details, see Managing KLV Inputs (page 74).

Metadata Settings
The following table lists the Metadata configuration settings:
Metadata
Default Description/Values
Setting
Key n/a The label for the metadata.

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 Metadata
Default Description/Values
Setting
Values n/a One or more default values that can be selected by users for this metadata.
Use for Disabled Check this checkbox to add this metadata to the HotMarks list instead of the
HotMarks general Metadata list.
Group n/a (Optional) The group to assign the metadata to. Grouping helps you organize large
numbers of metadata keys and intuitively arrange them for viewers. You can also
sort keys within groups and sort groups within the list of keys.
Select Enabled Check this checkbox to allow users to add more than one value to this metadata
Multiple key.
Values
Enter Disabled Check this checkbox to allow users to add their own values for this metadata key.
Custom
Values

Related Topics

"Filtering Lists” in the Haivision Media Platform User’s Guide

Managing KLV Inputs

NOTE
KLV is a licensed option. For more information, please contact Haivision Sales.

Haivision Media Platform supports KLV data parsing and display as a licensable option per system.
Administrators can create and upload a metadata dictionary file to customize and dynamically
display KLV metadata to provide context with associated video/audio streams.
To accommodate changes to the KLV dictionary, HMP accepts a library file which will translate the
KLV data being sent into human readable fields and units of measure. The library file is in JSON
format and complies with MISB RP 0602.2 and Standard 0604.1.
Administrators can also download and review the currently uploaded KLV dictionary.
On the Content Library screen, users can turn on/off the display of KLV data in a sidebar in the
multi-window viewer.
To manage KLV inputs:

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 1. On the Metadata pane, click KLV on the sidebar.
The KLV pane opens.

2. To upload a dictionary, click Browse and select the dictionary file to load in the Open File
dialog box. For details on the dictionary file format, see KLV Dictionary Format (page 159).
A sample dictionary file is available on Haivision’s Support Portal at: https://support.haivision.
com

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 3. When you see the filename in the text box, click Upload.

TIP
To select a different dictionary file, click Change. To remove the selection, click the icon.

The dictionary is now loaded. KLV metadata can now be displayed for videos, sessions and
sources.

4. To view the currently installed dictionary, click Download. You can then open the file in a
text editor to view the KLV dictionary
5. To remove the currently installed dictionary from your system, click Remove.

STB Administration
From the Administration screen, you can configure default settings to assign to new set-top boxes
registered in the Haivision Media Platform domain. You can also create tags for tagbased
configuration of devices.
When a new set-top box is registered as a device in an HMP domain, it is assigned the default
settings. This is useful to control settings such as the channel lineup, volume level, NTP server,
and Timezone, the first time the device boots up.

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Setting Device Defaults
To configure default device settings:

1. On the Administration screen, click Configuration on the toolbar and then click Set-Top
Boxes on the sidebar.
The Set-Top Boxes pane opens showing the device default settings (as shown in the
following example).

2. Enter or select the value(s) to serve as default device settings. See the following section,
Device Default Settings (page 78).
The changes take effect immediately and will apply to new STBs registered with the server.

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 3. To specify the default content type, select either Channel, Videos or Sessions from the drop-
down list, and then select a title from the detailed list.

4. Click Save Settings.

Device Default Settings

The following table lists the Device Default settings:
Device
Default Description/Values
Setting
Default Settings
Timezone Initially set to UTC. To modify, select the desired time zone and corresponding city.
NOTE: The times are based on hours added to or subtracted from Greenwich Mean Time
(GMT).
NTP This is blank the first time you open the (HMP) Manage Devices screen after an upgrade.
Server Once the default is set, it is applied to new STBs registered.
To modify, enter the IP address of the NTP (Network Time Protocol) Server for the device.
Setting this allows the unit to keep the date and time in sync with an NTP server.
TIP: Generally, it is recommended to use the same NTP server as HMP.

Content Select the default content type for the device, either Channel, Videos, or Session. Then
select the channel, video, or session title from the drop-down list.

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 Device
Default Description/Values
Setting
Volume To raise or lower the volume, move the volume slider right or left. Or type in the volume level
in the text box.
Admin PIN To set the Admin PIN code, type in a 4-8 digit PIN. When an Admin PIN is set, this locks
down Settings screen, and users must enter this PIN to access the STB Settings application.
Once you save the Default Settings, this becomes the default Admin PIN for any STBs
registered in this HMP domain.
TIP: If you are not using an Admin PIN, clear the input field (leave it empty) and click Save.

Offline To set the offline cleanup period, enter the number of days. Devices offline for more than the
Cleanup specified cleanup period will be removed from the Devices list.
To disable automatic cleanup, set to 0 (default).
Users and Type in the name(s) of defined users and groups to assign access to the STB content.
Groups
Device Tags
Values Type in one or more words or phrases to describe and manage the device. See the following
section, Tagging Devices (page 79).

Tagging Devices
Tag-based configuration facilitates online management of large installations of devices. It provides
a helpful way to sort, manage and schedule devices with a high degree of control over content
being sent to individual or groups of devices.
Tags are similar to, but more specific than groups and are generally used to describe and manage
devices with more granularity.
Tag-based configuration is also more powerful than groups because a single device can have more
than one tag.Tag-based configuration allows devices to essentially be in more than one group.
Once devices are tagged, you can filter by tags to view, edit or schedule only devices that share
selected tags. This is useful to narrow down and manage long lists of devices and also makes it
easier to locate devices in large installations. (See "Filter by Tags" in the Haivision Media Platform
User's Guide)
To add or delete tags:

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 1. On the Administration screen, click Configuration on the toolbar and then click Set-Top
Boxes on the sidebar.
The Set-Top Boxes pane opens showing the defined tags for the HMP domain (as shown in
the following example).

2. To add a new tag, click in the Tags text box, type in the tag name, and press Enter.

3. To remove a tag, mouse over the name and click the icon.
4. Click Save Settings.
Keep in mind that the Save Settings button applies to both default settings and tags.
The newly created tags are now available to assign to devices and then to filter the
displayed list.

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Managing Stream Outputs
When setting up Haivision Media Platform, you can define multiple stream outputs for users to
select from when re-streaming videos. (Note that they can also enter an IP address and Port for the
streaming output.) With multi-source videos, users can choose the track to re-stream and then
choose a different streaming output for each track. See "Re-Streaming Videos" in the Haivision
Media Platform User's Guide.
To manage Stream Outputs:

1. On the Administration screen, click Configuration on the toolbar and then click Stream
Outputs on the sidebar.
The Stream Outputs pane opens, displaying the list of defined stream outputs for your
system, if any (see following example).

To add a Stream Output:

1. From the Stream Outputs pane, click the icon.

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 2. On the Add Stream Output dialog, enter the name, host IP address or URL, and port for the
output.

3. Click Add Output.

The new output will be added to the Stream Outputs list.

Re-Branding the User Interface

From the User Interface page, you can customize the Haivision Media Platform user interface to
suit your organization. For example, you can add your own branding images and color (which will
be applied to all users the next time the user's browser window is refreshed). You can also disable
the display of one or both Sign-In page graphics.
You can customize the following user interface components:

Replace the Haivision graphics (large shark and small brand) that appear on the signin page
(as shown following).
Replace the "favicon" application icon that certain browsers display in the tabs and
bookmarks.

Replace the Haivision banner graphic (logo) at top left of the Web interface.

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 Change the color of the top blue banner.
Switch color scheme between dark (default) or light (shown following).

To customize the HMP user interface:

1. On the Administration screen, click Configuration on the toolbar and then click User
Interface on the sidebar. The User Interface pane opens (see following example).

2. To change the banner color, click the color box and select the new color (either directly from
the color picker or enter the color values).

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 3. To change one of the graphics, such as the sign-in page or banner graphic, identify the
component on the list and prepare the replacement graphic.

TIP
To view the expected dimensions for an image, hover the cursor over the icon.

4. Click Browse to choose the new graphic.

The image is imported and the filename is displayed (as shown in the following example).

To select a different graphic, click Change.

To clear the selection, click the icon.

TIP
To revert to the default image or banner color, click Default.

5. To hide one of the Sign-In page graphics (large or small), check the Disable checkbox. To
show it again, choose a new graphic or click on Default.

NOTE
Unchecking the Disable checkbox does not re-enable the graphic.

6. To switch the interface color scheme between dark (default) and light, select from the drop-
down menu.
7. Click Save Settings.

User Interface Settings

The following table lists the User Interface configuration settings: (For corresponding illustrations,
see Re-Branding the User Interface (page 82).)

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 User
Interface Default Description/Values
Setting
Banner Haivision The color of the banner along the top of the page.
Color blue
(RGB:
27- 117-
188)
Banner Haivision The image/logo on the left side of the banner. The width of the image can be as
Graphic Media long as needed up to a recommended maximum of 300 x 47 pixels. However, it
Platform should not run into the user name (on the right side of the banner). Also, keep in
(text mind that this is affected by factors such as window size, browser, etc.
logo)
TIP: The Haivision graphic is a 235 x 16 pixel .PNG file.

Sign-in Haivision The top image on the Sign-in page. The width and height can be any dimension
Graphic shark up to a recommended maximum of 4000 x 4000 pixels.
(large) logo
NOTE: You can use this setting to create a full-screen image. However, large
images can slow down or prevent page load. Also, if the screen resolution is
smaller than the image, the image will be cut off. The image is centered
horizontally on the page.

TIP: The Haivision graphic is a 126 x 206 pixel .PNG file.

Sign-in Haivision The lower image on the Sign-in page. The width and height can be any dimension
Graphic Media to fit the page. However, the image will be resized to 220 pixels wide (while
(small) Platform maintaining the aspect ratio). Also, a resized height greater than 400 pixels may
(text require the user to scroll. The image is centered horizontally on the page.
logo)
TIP: The Haivision graphic is a 235 x 16 pixel .PNG file.

Application Haivision The image to display in the browser’s address bar.

Icon favicon
TIP: The width and height can be 16, 32, 48 or 64 pixels (squared), 8-bit or 24-bit.

Color Dark Switch interface between dark and light color schemes
Scheme black background with white text (default)
-or-
white background with black text.

Configuring Video and Session Settings

When setting up Haivision Media Platform, administrators can configure system-wide video and
session settings such as the default video expiry and maximum recording duration.
Default Video Expiry
The Default Video Expiry specifies the number of days after which a video will expire and be
deleted. Alternatively, you can select "Keep Forever", so that videos will not be deleted
automatically. The minimum expiration is one (1) day.
Setting a global timer to delete videos saves you from having to spend time cleaning up old videos.

NOTE

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 Modifying a video does not reset the timer; it is based on the creation time. Trimming a video creates
a new video and resets the timer for that new video but leaves the old one unchanged.

When editing Video information, users can override the Default Video Expiry on a pervideo basis.
For details, see "Editing Video Information" in the Haivision Media Platform User's Guide.
Maximum Recording Duration
Each recording session is limited to a maximum duration. HMP will stop recording once that
duration has been reached. You can define the maximum duration for all videos. The default is 24
hours.
Videos Inherit Permissions
A session's sharing permissions may now be passed on to any videos made from that session. The
objective is a workflow decision to help reduce the number of times a user must enter the sharing
dialog.
Administrators can enable or disable this setting (disabled by default). Permissions are copied at
the start of the recording. The recording creator is still granted "OWN" permissions on the new
video.
Non-Synchronized Source Recording
Administrators can now add the ability to create non-synchronized source recordings. This feature
is scheduled to be deprecated in a future release.
Configuring Video and Session Settings
To configure the video and session settings:

1. On the Administration screen, click Configuration on the toolbar and then click Videos
/Sessions on the sidebar. The Videos / Sessions pane opens (see following example).

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 2. For the Default Video Expiry, select either Keep Forever or Expire After.
3. For Expire After, select a duration from the Days drop-down menu (ranging from 1 – 180
days).
4. To change the Maximum Recording Duration, type in the number of hours.
5. To allow a session's sharing permissions to be passed on to videos made from that session
(disabled by default), check the Videos Inherit Permissions – Activate checkbox.
6. Click Save Settings.

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 Chapter 5: Managing Access Control
This chapter describes how to set up and manage user accounts, groups, roles, and share
permissions for your Haivision Media Platform (HMP).

IMPORTANT
Before proceeding, make sure that:

The appliance is set up correctly and all necessary network and A/V connections are
established. For information on installing and connecting to your Haivision Media Platform
server, please refer to the Haivision Media Platform Quick Start Guide.
Sources and (if applicable) Directory Authentication Services have been configured for your
system. See Managing Sources (page 39) and Managing Directory (Authentication) Services
(page 118).

Topics Discussed
Managing Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Assigning Roles to LDAP/AD Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Managing User Accounts (Non LDAP/AD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
User Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Managing Groups (LDAP/AD Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Assigning Roles to LDAP/AD Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Managing Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Adding Users and Groups to Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Editing Role Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Creating Custom Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Default Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Managing Share Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

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Managing Users
IMPORTANT
If HMP is connected to an LDAP or Active Directory server, the Users list will be populated with
information from the directory server. See Managing Directory (Authentication) Services (page 118).

Haivision Media Platform allows you to display a list of users and assign roles to users. HMP uses
roles with pre-defined permissions to provide users or groups with controlled access to videos,
sessions, and sources. In order to successfully sign in, a user must be assigned a role.
If your system is not connected to a directory server, you may also add and modify user accounts
from HMP.

NOTE
Although the typical workflow in an LDAP/AD environment is to assign roles via Groups, assigning
roles from the Users list may be useful in some cases.

To view and manage the users for your platform:

1. On the Administration screen, click Access Controls on the toolbar and then click Users on
the sidebar.
The Users list opens (shown in the following examples), displaying the list of defined users
for your platform.
2. In an LDAP/AD environment, you may browse through the list and assign roles to users.
See Assigning Roles to LDAP/AD Users (page 91).

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 -or-
3. If HMP is not connected to a directory server, you may browse through the list, assign roles
to users, as well as add and modify user accounts. See Managing User Accounts (Non
LDAP/AD) (page 92).

NOTE
The default HMP users (non LDAP/AD) are creator and viewer.

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Assigning Roles to LDAP/AD Users
IMPORTANT
If HMP is connected to a directory server, user accounts must be created or modified from the LDAP
or Active Directory server. You cannot add or modify user accounts from HMP. HMP users will sign in
using their LDAP/AD username and password.

In an LDAP/AD environment, you may browse through the Users list and assign roles to users.
To assign a role to a user:

1. Select the user by mousing over the user name in the Users list and click anywhere in the
row.

Or you can check the checkbox next to the user name and click Edit.
2. On the Edit User dialog, select the role for the user account. See the Role entry in User
Settings (page 93).

3. Click Save User. The new role will be displayed on the Users list.

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 3.

Managing User Accounts (Non LDAP/AD)

If HMP is not connected to a directory server, you will need to add and modify user accounts from
the Users list.
To add a user:

1. From the Users list (Administration screen), click the icon.

2. On the Add User Information dialog, enter or select the value(s) to define the user. See User
Settings (page 93).

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 3. Click Add User. The new user will be added to the Users list.

User Settings
The following table lists the configurable User settings on non-LDAP/AD systems:
User
Default Description/Values
Setting
Name n/a Enter a name for the user. This name will be displayed on the Users list.
Username n/a Enter a unique username. The user will use this name to sign into the HMP Web
interface.
NOTE: You cannot modify the username.

Password n/a Type in the new password.

Retype n/a Type in the new password again.
Password
Email n/a Enter an email address to associate with the user account.
Role None Select the role for user. In order to successfully sign in, a user must be assigned
a role (other than None).
NOTE: For information on creating and customizing roles for your system, see
Managing Roles (page 95).
For the default role permissions, see Default Roles (page 100).

Managing Groups (LDAP/AD Only)

IMPORTANT
Groups are only available on Haivision Media Platform if your system is connected to an LDAP or
Active Directory server. See Managing Directory (Authentication) Services (page 118).

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 If Haivision Media Platform is connected to an LDAP or Active Directory server, the Groups list will
be populated with information from the directory server. From the Groups list, you can assign roles
to groups. This provides a means to efficiently manage multiple users. You cannot add or modify
groups directly from HMP.
To view and manage the groups for your platform:

1. On the Administration screen, click Access Controls on the toolbar and then click Groups
on the sidebar.
The Groups list opens, displaying the list of defined groups for your platform (shown in the
following example, connected to an Active Directory server).

2. To assign roles to groups, see the following section, Assigning Roles to LDAP/AD Groups
(page 94).

Assigning Roles to LDAP/AD Groups

IMPORTANT
If Haivision Media Platform is connected to an LDAP or Active Directory server, the HMP Groups list
will be populated with information from the directory server. See Managing Directory (Authentication)
Services (page 118).

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 Groups must be created or modified from the directory server. You cannot add or modify groups from
the HMP Web interface, other than to assign the role.

To assign a role to a group:

1. Select the group name in the Groups list.

2. On the Group Information dialog, select the role for the group. See Default Roles (page 100)
.

3. Click Save Group. The new role will be displayed on the Groups list.

Managing Roles
Roles are used to confer permissions to users and groups. A user must be assigned a role in order
to sign in. Haivision Media Platform provides the following default roles.
Role Default Permissions
Administrator In charge of system
Content Creator Make sessions, record videos and manage feeds; no control over sources
Content Contributor Record videos with no other system responsibilities
Viewer View or interact with content with no other system responsibilities
Set-Top Box Same as Content Creator with Set-Top Box administration added

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 NOTE
For more information, see Default Roles (page 100).

In addition, users may be assigned "share" permissions for content rights (videos, sessions and
sources) by administrators or other users. Share permissions may further qualify a user's
privileges.
HMP roles and share permissions are fully customizable (see Creating Custom Roles (page 98)
and Managing Share Permissions (page 102)).
When a user belongs to a group, the user's permissions are a combination of both.

TIP
The best practice is to assign a lower role to the group and then assign higher roles to individual users
as required.

To view and manage the roles for your platform:

1. On the Administration screen, click Access Controls on the toolbar and then click Roles on
the sidebar. The Roles list opens, as shown in the following example.

The Roles list displays the list of available roles and the number of users (and groups, if
applicable) assigned to each role. From here, you can add users to and remove users from
an existing role, and edit role permissions. You can also create new roles and delete roles.
To add users (and groups, if applicable) to a role, see the following section, Adding
Users and Groups to Roles (page 97).

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 To edit role permissions, see Editing Role Permissions (page 98).
To create new roles, see Creating Custom Roles (page 98).
To delete roles, see Deleting Items (page 31).

Adding Users and Groups to Roles

To add users and/or groups to a role:

1. Select the role by mousing over the role name in the Roles list and click anywhere in the
row.

2. On the Information pane, click the Users or Groups tab.

3. On the Users or Groups pane, type the first few letters of the user or group name in the Add
User/Group search field.

4. Select the user or group from the list that appears. The selected user or group is now added
to the role (see following example).

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 5. Click the icon to return to the Roles list.

Editing Role Permissions

To edit permissions for a role:

1. Select the role in the Roles list.

2. On the Information pane, check or uncheck the permissions as required.

TIP
To give a role full administrative privileges, toggle the Administrator Privileges button to On.

3. Click Save Role. The selected permissions will be applied to the role.

Creating Custom Roles

Administrators can create custom roles with full control of fine-grain permissions. For example, end-
users can be assigned a role enabling them to create a session but not share it with other users, or
to record a video but not download or delete it.

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 To create a custom role:

1. From the Roles list, click the icon.

2. On the Add Role Information dialog, type in a name for the role.

3. Click Add Role.

4. On the Information pane, check the permissions to assign to the role. Note that “View” is
always enabled for each set of permissions.

TIP

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 To give a role full administrative privileges, toggle the Administrator Privileges button to On.

5. Click Save Role.

6. To add users or groups to the role, click Users or Groups on the sidebar. See Adding Users
and Groups to Roles (page 97).
7. Click the icon to return to the Roles list.

Default Roles
IMPORTANT
Administrators may create additional roles as well as edit the permissions for the default roles.
Role permissions may be further qualified by "share" permissions. For example, a user with the
Viewer role might have been given "OWN" permissions on a video and can therefore edit and delete
it.

The following table is a matrix of the default roles (i.e., for system functions) available to assign to
HMP users and groups. In addition, where applicable, the table lists the default "share" permissions
for content rights (videos and sessions):
Tasks Roles
Administrator Content Creator Content Viewer Set-Top Box
Contributor
Videos
Delete Videos OWN OWN OWN

Download Videos OWN OWN OWN

Edit Metadata EDIT EDIT EDIT

Export Videos

Import Videos

Mobile Offline
Viewing
Re-stream Videos

Share Videos OWN OWN OWN

Trim Videos OWN OWN OWN

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 Tasks Roles
View Videos

Sessions
Change Sources OWN OWN OWN

Create Sessions OWN OWN OWN

Delete Sessions OWN OWN OWN

Edit Metadata EDIT EDIT EDIT

Live On/Off OWN OWN OWN

Record Sessions OWN OWN OWN

Share Sessions

View Sessions

Sources
Create Sources OWN OWN OWN

Delete Sources OWN OWN OWN

Edit Metadata EDIT EDIT EDIT

Share Sources OWN OWN OWN

View Sources

Feeds
Change Content

View

Administration
Set-Top Box

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Managing Share Permissions
Administrators and other users may assign users "share" permissions for content rights (videos,
sessions, sources, and feeds). Share permissions are combined with a user's role and may further
qualify the user's privileges.
Permission needs to be granted on both the role AND shared level in order for a user to have
access. Basically, a user's role and share permission must match in order for the user to be able to
do something.
When setting up Haivision Media Platform, administrators can create custom share permissions.
HMP provides the default share permissions shown below.

NOTE
For the default share permissions, see “Sharing Items” in the Haivision Media Platform User’s Guide.

IMPORTANT
Once an asset is selected for a feed, the feed share permissions take precedence over the
permissions assigned to the asset. This means users may have access through feeds to assets that
they would not have access to otherwise. For more information, see Configuring Feeds and Activating
the Portal (page 37).

1. On the Administration screen, click Access Controls on the toolbar and then click Share
Permissions on the sidebar. The Share Permissions list opens, as shown in the following
example.

2. To create new a share permission, click the icon.

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 3. On the Add Permission dialog, type in a name for the share permission and click Add
Permission.

4. On the Share Permissions Information pane, check the permissions to assign to the share
permission.

5. Click Save Permissions.

6. Click the icon to return to the Share Permissions list. This share permission is now
available to users when sharing videos, sessions, sources, or feeds.

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 Chapter 6: Managing System Settings
This chapter describes how to manage your Haivision Media Platform (HMP) system settings,
including authentication services, backup and restore, network settings, licensing, and security. It
also provides the steps to install system updates.
Topics Discussed
Activating Command Line API Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Backing Up and Restoring HMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Backing Up HMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Uploading Downloaded File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Restore to a Previous Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Backup/Restore Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Managing Certificates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Certificate Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Managing Directory (Authentication) Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Connecting to a Directory Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Disconnecting from a Directory Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Directory Service Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Integrating HMP with Single Sign-On (SSO) Environments . . . . . . . . . . . . . . . . . . . . . 124
Single Sign-On (SSO) Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Managing Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Configuring Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Managing Network Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Configuring Network Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Configuring Watch Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Formatting XML Data to Import into HMP with Media Files . . . . . . . . . . . . . . . . . . . . . 137
Importing Custom EPG Data into HMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Managing Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Configuring Secure Streaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Configuring a Watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Configuring Appliance Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Installing System Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

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Activating Command Line API Access
In order to use the Command Line API, you need to activate Command Line API access on
Haivision Media Platform and add the client devices to the list of authorized devices.
To activate Command Line API access on HMP:

1. On the Administration screen, click System Settings on the toolbar and then click API
Access on the sidebar.
The API Access pane opens, displaying the list of authorized devices (if any).

2. Toggle the Command Line API button to On.

NOTE
Toggling this button activates all devices in the list.

3. To add a device to the list, click the icon.

4. On the Add Device dialog, enter a unique name that identifies this device.

5. Enter the IP address of the device that will be accessing the Command Line API.
6. Click Add Device. The new device will be added to the list of authorized devices.

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 6.

NOTE
Further changes to the list of authorized devices will be applied automatically. You do not need
to restart HMP.

Backing Up and Restoring HMP

From the Backup/Restore pane, you can back up your Haivision Media Platform system
configuration and permission information, either to a network storage location or your local server,
and restore from that location. The backup includes local configuration such as sources and
sessions (but not LDAP user information).
From the Backup/Restore pane, you can schedule backups, configure the backup rotation,
password-protect backups, view a list of backups, and restore backups. You can also download
backup files and upload previously downloaded files.

IMPORTANT
Changes to the number of backups to keep or the password, apply to immediate backups (Backup
Now), but are not saved until you click Save Settings. When you refresh the page, restore a backup,
or navigate away from the page, these changes are lost.

TIP
To back up files onto a Network File System (NFS) storage server, make sure NFS is set to On and
configured. See Managing Network Storage (page 135). Otherwise when NFS is Off or not available,
backups are written to the local server.

To configure and schedule backups:

1. On the Administration screen, click System Settings on the toolbar and then click Backup
/Restore on the sidebar.
The Backup/Restore pane opens, as shown in the following example.

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 2. To configure the backup rotation (and manage your backup storage media), type in the
number of backups to keep, from 1 to 99 (default is 7).
3. To schedule a backup, toggle the Scheduling button to On and select the start time

4. To schedule recurring backups, check the checkbox next to the days on which to repeat the
backup

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 4.

5. To password-protect the generated backup .zip file, type in a passphrase in the Password
field. This password will be required to restore the backup.

IMPORTANT
If you lose your Backup password, that backup file cannot be restored.

6. Click Save Settings.

Backing Up HMP
To back up HMP:

1. To back up your system immediately, click Backup Now.

HMP will back up your local configuration and permissioning information and add the new
file to the Download Backup and Restore Backup drop-down lists (available once there has
been a backup, as shown in the following example).

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 2. To download a backup file (for example, to your local computer for safekeeping), select the
file from the Download Backup list, click the icon, and select the location for the file in the
Save File dialog

The generated backup file is a .zip file with the syntax shown in the following example:
“backup-1467139422.zip”.

Uploading Downloaded File

To upload a previously owned file:

1. On the Backup/Restore pane, click Browse and select the file to upload in the Open File
dialog. The backup file must be a .zip file with the syntax shown in the previous example.

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 2. Click Upload. The file is now added to the Download Backup and Restore Backup lists.

Restore to a Previous Configuration

To restore HMP to a previous configuration:

1. On the Backup/Restore pane, select the backup file to restore from the Restore Backup
drop-down list.

2. If the file is password-protected, type in the password in the Password field.

3. Click Restore and then click Confirm.
4. On the Server Has Been Restored dialog, click OK to proceed

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 4.

5. Wait until the update is complete and HMP restarts. Once the appliance has restarted, the
browser will display the HMP Sign-in screen (depending on your Web browser and settings).
If not, reload the Sign-in screen.
6. If any changes have been made to the HMP configuration, such as sources, sessions, or
videos since the backup was made, the inconsistent items will be listed under Restore
Inconsistencies.

7. You can click the link (such as the video shown in the above example), to open the Content
Browser, view and optionally restore the change.
8. When you are satisfied with the restore, return to the Backup/Restore pane and click Clear
Log.

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Backup/Restore Settings
The following table lists the configurable Haivision Media Platform Backup/Restore settings.
Backup
/Restore Description
Setting
Backup
Space Used The amount of disk/file spaced used for backups.
Backups to The number of backups to keep. When the maximum number is reached, HMP will
Keep delete the oldest file to make room for the newest. 1-99
Scheduling To schedule backups, toggle the Scheduling button to On. The Time and Repeat On
fields then become available.
Time (Scheduling must be On) Type in or use the calendar to adjust the start date and time.
Repeat On (Scheduling must be On) To configure recurring backups, check the checkboxes for the
days of the week to repeat the backup.
Password To password-protect the backup, type in a password that will be required to restore the
backup.
Download Select a backup file to download from the drop-down list of download dates.
Backup
Click to download the selected backup file.

Restore
Upload Backup To upload a previously downloaded backup file, click Browse and select the .zip file.
File
Restore Select the backup to restore from the drop-down list of backup files.
Backup
Password If the backup is password-protected, type in the password for the file.

Managing Certificates
From the Certificates pane, you can generate an SSL private key and certificate signing request
(CSR). You can then import the signed certificate and trust chain returned by the Certification
Authority (CA).
The Certificates pane lists the Identity Certificates available on Haivision Media Platform. An
Identity Certificate identifies the device during the authentication process when trying to establish a
TLS connection in HTTPS session startup. Its Common Name or Alternate Subject Names must
match its IP address and/or its FQDN (Fully Qualified Domain Name) if DNS is used.
The default certificate is localhost.crt (self-signed).
To generate a Certificate Signing Request (CSR):

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 1. On the Administration screen, click System Settings on the toolbar and then click
Certificates on the sidebar.
The Certificates pane opens, as shown in the following example.

The Certificates pane also lists any certificate signing requests generated on HMP. The
active certificate is indicated with a blue check.
2. Click Generate
3. On the Generate Certificate or Private Key dialog, type in a name for the certificate.

4. Make sure the Type is Certificate Signing Request and fill in the remaining fields. See
Certificate Settings (page 116).

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 5. For the subject, type in information about the device that the Identity Certificate represents.
For more information, see the "Subject" entry in Certificate Settings (page 116).

6. Click Generate

NOTE
The generated CSR file needs to be sent to a Certification Authority to be signed. The CSR
content can be viewed by clicking on the CSR name in the list; its content will be displayed in a
new window where it can be copied.You can import the signed certificate back later by clicking
on the Import button.

7. Returning to the Certificates list, click the link for the generated CSR to open the file in
another tab. Copy the contents (including both beginning and ending delimiters) and paste it
into your Certificate Authority (CA) application. The CA will return an intermediate certificate
(trust chain) and signed certificate (CRT).

TIP
Keep in mind that there is a difference between importing a new certificate (that was generated
externally) and importing a newly signed certificate whose request was previously generated
on HMP and exported for signing.

To import and activate a Certificate (CRT):

1. On the Certificates pane, click Import.

2. On the Generate Certificate or Private Key dialog, keep the default Type: Certificates
(Identity/CA-chains/Bundles).

3. Type in the certificate name and fill in the remaining fields. See Certificate Settings (page
116).

4.
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 4. If your certificate is encrypted, type in the password
5. Click Browse and select the CA-signed certificate (CRT) (returned from the certificate
request generated in the previous section).
6. Click Import. On the Certificates pane, the newly imported certificate will be added to the list
and should have a green status LED. Click in the Active column to activate the certificate
7. Click Reboot if you have changed the active certificate.

To generate a Private Key:

1. On the Certificates pane, click Generate.

2. On the Generate Certificate or Private Key dialog, type in a name for the certificate
3. For the Type, select Self-Signed.
4. Check the Create New Private Key checkbox

5. Fill in the remaining fields. See Certificate Settings (page 116).

6. Click Generate.

CAUTION
Clicking Generate will overwrite the current private key and render unusable any certificates
based on that key.

The new certificate is added to the Certificates list, and becomes the active certificate.

7. Click Reboot.

To import a Private Key:

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 1. On the Certificates pane, click Import.
2. On the Import Certificate or Private Key dialog, for the Type, select Private Key +
Certificate Pair.

3. Type in the password for the private key

4. To update your security certificate, Click Browse and select the new SSL Certificate and
SSL Certificate (Private) Key, and optionally an SSL Intermediate Certificate Bundle file.
5. Click Import. On the Certificates pane, the newly imported files will be added to the list.
6. Click Reboot.

Certificate Settings
The following table lists the configurable Haivision Media Platform Certificate settings.

NOTE
Please contact your Network Administrator if you are unsure what to put in any of these fields or if you
are unsure whether the setting is required on your network.

Certificate
Description
Setting
Generate Certificate or Private Key
Name Type in a unique name under which the certificate will be stored on HMP as well as listed on
the Certificate pane
Type Select the Signature Type:
Self-signed: The certificate will be generated and signed by the system, and the name
will be added to the list of Identity Certificates.

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 Certificate
Description
Setting
Certificate Signing Request: A request will be generated, and its name will be added to
the list of Identity Certificates. The request will be located in your home directory
(accessible through the CLI), or you may export it by clicking on the View button and
copying the content into a new file in a text editor. In its generated form, this certificate is
still a request and cannot be used as an Identity Certificate before it is signed by a CA,
and imported back.
Digest Select the digest algorithm (Secure Hash Algorithm):
Algorithm SHA-256
SHA-384
SHA-512
Subject The Subject identifies the device being secured, in this case, HMP. Type in the subject in the
form: "/C=…/ST=…/L=…/O=…/OU=…/CN=…" where the most common attributes are:
/C Two Letter Country Name
/ST State or Province Name
/L Locality Name
/O Organization Name
/OU Organizational Unit Name
/CN Common Name
TIP: For successful authentication, the Common Name in the certificate should be the IP
address (by default) or domain name of the device.
V3 V3 extensions allow more configuration options to be inserted in the Code Signing Request,
Extension such as alternative subject names and usage restrictions to certificates.
To add one or more Subject Alternative Names, enter the same information that would go in
the extensions section of an OpenSSL configuration file. For example:

[ req ]
req_extensions = v3_req
[ v3_req ]
# Extensions to add to a certificate request
subjectAltName = @alt_names
[ alt_names ]
DNS.1 = server1.example.com
DNS.2 = mail.example.com
DNS.3 = www.example.com
DNS.4 = www.sub.example.com
DNS.5 = mx.example.com
DNS.6 = support.example.com

Import Certificate
Type Select the certificate Type:
Certificates: (Identify/CA-chains/Bundles)
Private Key + Certificate Pair
Name Name of the certificate.
Format Select the file format for the Certificate (the formats differ in the way the file is encrypted):
Auto: detected from the file extension
der: Distinguish Encoding Rules
pkcs #7
pkcs #12
Password

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 Certificate
Description
Setting
If the imported certificate contains a password protected private key, type its password in
this field. Leave this field empty if the file is not password-protected.
Certificate Select the file to upload
File

Managing Directory (Authentication) Services

Haivision Media Platform allows you to connect to your LDAP or Active Directory server for user
accounts.

IMPORTANT
If Haivision Media Platform is connected to an LDAP or Active Directory server, the Users and Groups
lists will be populated with information from the directory server. In an LDAP/AD environment, you
cannot add or modify users or groups directly from HMP.
LDAP and Active Directory are used for authentication purposes only. No HMP data is stored or
changed on these systems.

You can also integrate HMP with an Active Directory-based single sign-on (SSO) environment. For
details, see Integrating HMP with Single Sign-On (SSO) Environments (page 124).

Connecting to a Directory Server

To connect HMP to a Directory Server:

1. On the Administration screen, click System Settings on the toolbar and then click Directory
Services on the sidebar. The Directory Services pane opens.

2.
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 2. To connect to an LDAP or Active Directory server, toggle the Directory Services button to
On. The Directory Services configuration settings then become available, as shown in the
following example.
3. Under Authentication, select type of LDAP implementation for your system, either:
Active Directory: An implementation of LDAP directory services by Microsoft.
Open LDAP: An open source implementation of LDAP directory services.

4. For the server Connection, Query, and Data Mapping settings, enter or select the new value
(s) in the appropriate field(s). See Directory Service Settings (page 122).

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 5. To configure Single Sign-On (SSO), enter or select the new value(s) in the appropriate field
(s). See Integrating HMP with Single Sign-On (SSO) Environments (page 124).
6. To test the connection to the defined directory server, click Test Settings.

NOTE
If you get the message “Anonymous Connection Succeeded,” this means that HMP has found
the server, but the Username and/or Password is most likely wrong.
If you get the message “Connection Test Succeeded,” this means that the server IP Address,
Port, Username and Password are correct. A list of the first 10 users and groups will be
displayed (as shown in the following example).

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 7. Click Save Settings to save the connection.
The Users and Groups lists will now be populated with the LDAP or Active Directory users
and groups.
For more information, see Managing Users (page 89) and Managing Groups (LDAP/AD
Only) (page 93).

Disconnecting from a Directory Server

To disconnect HMP from a Directory Server:

1. On the Directory Services pane, toggle the Directory Services button to Off.
2. Click Save Settings.
The LDAP or Active Directory information will be removed from HMP, and the Users and
Groups panes will return to the local account lists.

Directory Service Settings

The following table lists the Directory Service settings.
Setting Default Description/Values
Authentication
Type Active Select your authentication server type:
Directory Active Directory
OpenLDAP
Follow Enabled Referral following is enabled when this checkbox is checked (default).
Referrals

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 Setting Default Description/Values
When enabled and HMP's LDAP client searches for users or groups, it
recursively creates new connections to search other servers
referenced by the Directory Services server that is currently being
searched.
When disabled, the LDAP client does not connect to any other servers
besides the one specified by the Connection settings.
TIP: In certain environments, you may want to disable referrals, for
example, in troublesome environments or in places where referral servers
do not add any useful information about the configured users.
Connection
IP Address n/a The IP address or domain name of the server that hosts the authentication
server.
Port 389 The communications port that the authentication service uses. The default
value is 389 (the standard port used for LDAP connections). The default is
636 for SSL connections.
Connection Basic Select the encryption protocol:
Basic: Unencrypted connection
SSL: Secure Socket Layer (recommended)
Username n/a The username for HMP to connect to your authentication system and query
it for the required information. The user account needs to have permission
to connect to the server and read the information in the authentication
directory.
Password n/a The password that corresponds with the user name provided for the
Username field.
Sync 60 minutes The directory server sync interval.
Interval
Query
Base DN n/a The Base DN (Distinguished Name) used by your authentication system.
This setting should be provided by your AD/LDAP administrator. For
example: ou=staff,dc=haivision,dc=com
NOTE: Spaces are not allowed unless they are part of the path.

IMPORTANT: If the Base DN is wrong, HMP will not be able to access the
groups. When the connection test succeeds, you will see a list of the first
10 users and groups (see example in Connecting to a Directory Server
(page 118)).
User n/a The DN of the context (container) where your authentication system users
Context can be found. This setting should be provided by your AD/LDAP
administrator. For example: ou=people,dc=haivision,dc=com
IMPORTANT: If the User Context is wrong, users will not be able to sign in
correctly. For example, they may only have the anonymous privileges or
even a blank screen.

NOTE: In order to simplify management of user bases, you can specify

separate search bases for User and Group objects. You can also input
multiple User Contexts (separated by line feeds, i.e., each line is a new
context).
n/a

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 Setting Default Description/Values
Group The DN of the context where your authentication system groups can be
Context found. This setting should be provided by your AD/LDAP administrator.
NOTE: See previous Note to input multiple Group Contexts.

User sAMAccount The user attribute your directory system uses. OpenLDAP systems
Attribute Name normally use “cn” or “uid”, while Active Directory systems normally use “
sAMAccountName”.
Member memberOf The member attribute your directory system uses. OpenLDAP systems
Attribute normally use “member” or “memberUid”, while Active Directory systems
normally use “memberOf”.
Group (|(objectClass= Object class query for groups. The default will work with almost all directory
Object group) servers
Class (objectClass=
groupOfNames
))
User (objectClass= Object class query for users. The default will work with almost all directory
Object person) servers.
Class
Query 1000 Sets the size of a page for paged results. Paged results are typically
Page Size supported, but the supported page size may need to be configured for your
site. If the requested size is not supported by the LDAP server, a non-
paged query will be attempted. The default on most directory servers is
1000.
Data Mapping
Group cn These are the fields that HMP needs to read from the directory server. The
Name defaults should work on most systems. If your system uses different
attribute names, you need to configure them here.
Display displayName
Name
Email mail
User userPrincipal
Principal Name
Name
Single Sign-On
Single Off To configure Single Sign-on, see the following section, Integrating HMP
Sign-On with Single Sign-On (SSO) Environments (page 124).

Integrating HMP with Single Sign-On (SSO)

Environments
As of Version 2.6, you can integrate Haivision Media Platform with an Active Directorybased Single
Sign-On (SSO) environment, specifically Active Directory Federation Services (AD FS) and Azure
AD. This feature is designed to provide authentication and identity management simplification and
centralization.

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 Single Sign-On enables users to move between services securely and uninterrupted without
specifying their credentials each time. Once your users sign into their directory server, they are
automatically granted access to HMP.
HMP's browser-based SSO implementation supports the following standard identity protocols:
Security Assertion Markup Language (SAML2), WS-Federation, and OAuth2.

WS-Fed and SAML2 work for Windows Server 2008+ / AD FS 2.0+ and Azure,
OAuth2 works for Windows Server 2012 R2 / AD FS 3.0+ and Azure.

With Azure AD, you must use a Windows Server with Azure AD Connect for Directory Services
configuration. The current HMP release does not support SSO for users created directly on Azure
AD, and must be able to query a traditional Active Directory system for user and group details after
being authorized by Azure AD.
When a user authenticates using single sign-on, HMP takes the User Principal Name (UPN) from
the token that it receives from the identity provider and creates a user session for the HMP user
with that associated UPN. For AD FS, the Relying Party Trust that HMP is configured to use should
pass through the UPN as a claim.
To integrate Haivision Media Platform with an SSO environment:

1. On the Directory Services pane, verify that the Directory Service button is toggled to On.
2. Scroll down the Directory Services pane and toggle the Single Sign-On button to On.

3. Select the Sign-In Protocol for your system, either: OAuth2, WS-Fed, or SAML2.

NOTE
Azure AD and AD FS 2.0+ support authentication using WS-Fed and SAML2.
Azure AD and AD FS 3.0+ (Windows Server 2012 R2) support authentication using OAuth2.

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 4. Enter value(s) in the remaining field(s). See Single Sign-On (SSO) Settings (page 126).
5. Click Save Settings to save the connection.

Single Sign-On (SSO) Settings

The following table lists the Single Sign-On (SSO) settings.
Setting Description AD FS-specific Azure AD-specific
Sign-In The Sign-In Protocol for your
Protocol system, either OAuth2, WS-Fed,
or SAML2
Server The address of the identity For AD FS, just the host name For Azure AD, it’s
Address provider, either a partial URL or an should be sufficient. generally most
IP address/host name. convenient to enter
your application’s sign-
on endpoint without
the protocol part of the
URL, which should be
saved for the next
field, Endpoint URL
Path. For example:
https://login.
microsoftonline.com
/514a94b9-6a5b-4f0b-
96aa- 63dced118308
Endpoint The location on the identity If this is empty, HMP assumes When using Azure AD,
URL Path provider's Web server that HMP that the default AD FS set this to the part of
should redirect unauthenticated endpoint should be used for the sign-on endpoint
browsers to in order to sign in. the chosen Sign-In Protocol that was omitted in the
The Server Address and Endpoint For OAuth2, this is /adfs Server Address field.
URL Path are combined by HMP /oauth2 For OAuth2, that
to get the full Web address of the For WS-Fed or SAML2, would be “
sign-in endpoint. When the Sign-In this is /adfs/ls /oauth2”
Protocol is OAuth2, the Endpoint For WS-Fed, “/
URL Path should not include the wsfed”
“authorize” or “token” portions of For SAML2, “/
the URL, because HMP adds saml2”
these automatically.
Relying A URI that HMP passes to the For AD FS, this value For Azure AD, this
Party identity provider that lets HMP identifies the Relying Party value identifies the
Identifier select which configuration should Trust. On the Windows Server, Application. On the AD
be used to authenticate. this can be found under Application's
Administrative Tools in AD FS “Configure” tab, this is
Management under AD FS -> the “App ID URI” value
Trust Relationships -> Relying under the Single Sign-
Party Trusts. The value that On section.
should be configured will be in
the “Identifier” column for
whichever Relying Party Trust
should be used.
Identity When HMP’s authentication For AD FS, the value that For Azure AD, the
Metadata service starts up, it loads the should be entered will look Federation Metadata
URL Token Signing Certificate something like: URL will be something
automatically from the Identity like this: https://login.
Metadata URL. Single Sign-On microsoftonline.com
configuration requires either the /514a94b9-6a5b-4f0b-

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 configuration requires either the /514a94b9-6a5b-4f0b-
Setting Description AD FS-specific Azure AD-specific
Identity Metadata URL or Token https://adfstest.local 96aa- 63dced118308
Signing Certificate field to be /FederationMet adata/2007- 06 /federationmetadata
configured. If both are configured, /FederationMetadata.xml The /2007-06
HMP uses the specified Token default endpoint on AD FS is /federationmetadata.
Signing Certificate and ignores the /FederationMetadata/2007- 06 xml
Identity Metadata URL. If the Sign- /FederationMetadata.xml TIP: You can find this
In Protocol is WS-Fed or SAML2,
the Identity Metadata URL should TIP: You can check what by going to your
be the identity provider's Federation Metadata endpoint Application on Azure
Federation Metadata document. is currently set to on Windows AD and selecting View
Server's Administrative Tools - Endpoints on the
> AD FS Management under bottom of the browser
AD FS -> Service -> window. The URL will
Endpoints. be labeled
“FEDERATION
METADATA
DOCUMENT”.
When the Sign-In
Protocol is OAuth2,
the Identity Metadata
URL should be an
OpenID Provider
Metadata URL, which
is currently available
for Azure AD but not
AD FS (as of 3.0). This
URL should look
something like this:
https://login.
microsoftonline.com
/514a94b96a5b4f0b-
96aa63dced118308/v2.
0/.wellknown/openid-
configuration
Token HMP needs to know the Token When using AD FS with the With Azure AD, HMP
Signing Signing Certificate used by the Sign-In Protocol set to WS- also fetches Token
Certificate identity provider to verify that any Fed or SAML2, the Identity Signing Certificate
tokens that it receives after a Metadata URL setting can be automatically from the
successful sign-in have not been set to the AD FS Federation Identity Metadata URL
tampered with. Metadata endpoint. In this so this value does not
case, the Token Signing need to be configured.
Certificate will be fetched
automatically so this value
does not need to be
configured. For OAuth2, AD
FS on Windows Server 2012
R2 does not currently have an
OpenID Provider Metadata
endpoint, so the Token
Signing Certificate has to be
configured
Decryption (SAML2 only) The Decryption Key With AD FS, the SAML2 No decryption key is
Key is used to decrypt an encrypted assertion response can be required when using
assertion response after a encrypted by setting a SAML2 for Azure AD.
successful sign-in. This setting is certificate under Encryption
settings for the Relying Party
Trust that HMP uses. The

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 Setting Description AD FS-specific Azure AD-specific
optional, as the assertion Decryption Key should be the
response may not be encrypted at private key associated with the
all depending on the configuration certificate that was set. The
of the identity provider. WS-Fed token can also be
encrypted, although HMP
does not currently support
decrypting it.
Client ID (OAuth2 only) When using With AD FS, you can see all of The Client ID can be
OAuth2, HMP must have a Client the Client IDs that are retrieved from Azure
ID with an associated Redirect currently registered by running AD by navigating to
URI registered on the identity the “Get-AdfsClient” the Configure tab for
provider. If it does not, or the PowerShell cmdlet. The the OAuth2
configured Redirect URI does not ClientId and RedirectUri Application and
match the value that the Client ID fields of the correct client copying the value for
was registered with, all Single should be set as the values for Client ID under
Sign-On logins will fail. the Client ID and Redirect URI Properties.
fields on HMP.
Client (OAuth2 only) Client Secret is an No client secret is required Client secrets are
Secret optional key that HMP can use to when using OAuth2 for AD FS. used by Azure AD. On
get authorized by the identity Azure AD, Client
provider to request access tokens Secrets are simply
for users. called “keys” and can
be generated on the
application's
“Configure” page.
Under “keys”, select a
duration for the key to
be valid, then click
Save on the bottom of
the browser window
and copy the key
value that appears.
This is the Client
Secret for the
application.
Redirect (OAuth2 only) This is the URL that
URI the user should be taken to after
authenticating using Single Sign-
On. In general, this should be
HMP’s SSO callback URL, which
is https://calypso.local/sso
/callback (replacing “calypso.local”
with your HMP's real IP/host
name). This field is not used for
WS-Fed or SAML2 because the
redirect is completely configured
on the server side of the identity
provider.

Managing Licenses
This section provides instructions to update your Haivision Media Platform license from the Web
interface.

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 For major releases or when purchasing licensed options, you need to obtain a valid license key
from Haivision Technical Support and apply this before the update. For example, KLV, EPG,
Network Storage and Multicast Agent support are licensed options.

NOTE
Any update (other than a maintenance release such as v2.x.x) requires a new license.
Haivision Media Platform is available in Editions to suit different applications. For information on
Editions, see Product Editions (page 16).

To update your license:

1. On the Administration screen, click System Settings on the toolbar and then click Licensing
on the sidebar.
The License pane opens, showing the installed license, including its expiry date and license
(Edition) features (see following example figure).

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 NOTE
With VM installations, the display shows the Instance UUID and CPU ID (if available), whereas
with regular (non-VM) installations, those two fields are not displayed.

2. Click to copy the current product details (product name, version and MAC address) to the
clipboard.
3. Contact Haivision Technical Support with this information to request the license key.
4. Once you have the license key, paste the license string in the License text box.
5. Click Save Settings to load the license.

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Configuring Network Settings
When setting up Haivision Media Platform, you will need to configure the network settings. This
includes general settings such as specifying the server hostname, IP address, subnet mask, and
DNS server(s), as well as advanced settings such as setting up multiple network interfaces, NIC
bonding, link negotiation settings, and static routes.
To configure the network settings:

1. On the Administration screen, click System Settings on the toolbar and then click Network
on the sidebar.
The Network Configuration pane opens (shown in the following example).

2. Fill in the General section. For details, see Network Settings (page 133).
3. To enable SNMP alerts, toggle the SNMP button to On.
4. Under Interfaces, select the first interface, if not already selected (e.g., em1 as shown in the
above example).
5. In the Addressing field, select either DHCP or Static to enable or disable the Dynamic Host
Configuration Protocol for the interface.

NOTE

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 5.

When DHCP is enabled, HMP will get an IP Address from a DHCP server on the network to
which it is connected. When it is disabled, you must manually enter the appliance’s IP Address
and Netmask.

6. Fill in the required fields. For details, see Network Settings (page 133).

7. To configure multiple network interfaces, select the next interface (e.g., em2) and repeat the
configuration.
8. To add a bond interface, click Add and fill in the fields, including the Bonding Mode.

TIP
Bond interfaces provide a method for aggregating multiple network interfaces into a single
logical bonded interface. The goal is to increase throughput and to ensure redundancy in case
one of the links should fail. See the "Bond Interface" in Network Settings (page 133).

9. To add one or more static routes, click +Route under Static Routes and fill in the fields.
10. Click Save Settings.
11. Click Reboot to restart the HMP server.

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Network Settings
The following table lists the configurable Haivision Media Platform Network settings.

NOTE
Please contact your Network Administrator if you are unsure what to put in any of these fields or if you
are unsure whether the setting is required on your network.

Network Setting Description

General
Hostname The hostname to be assigned to HMP. This is a FQDN (Fully Qualified Domain
Name); for example, myserver.mycompany.com.
Default Interface The default Ethernet interface: either eth0, eth1, eth2,or eth4.
DNS Servers (Optional) The IPv4 address(es) of the Domain Name Server(s) to use.
Search Domains (Optional) The search strings to use when attempting to resolve domain names.
NTP Server (Optional) If Network Time Protocol (NTP) is enabled, enter the IP address of the
NTP server.
SNMP To enable SNMP (Simple Network Management Protocol) alerts for out-of-band
monitoring, toggle this button to On.
This tells HMP to start the SNMP server, in order to query for OS information, such
as CPU usage. SNMP alerts are typically used by IT administrators to monitor
system health.
Read-Only (SNMP must be enabled) Type in the SNMP community string associated with the
Community SNMP Trap Server. This is the string to use when sending a trap to an SMTP Trap
server. For example: “Haivision Media Platform”
SNMP Trap (SNMP must be enabled) The SNMP server to send SNMP Traps to.
Servers This is an IPv4 or FQDN of an SMTP Trap server listening for traps via SNMP. For
example: SNMP1.mycompany.com
Interfaces
eth0|eth1|eth2|eth3 Allows for multiple interfaces. Select the interface tab to view and configure.
NOTE: Network Interface names for Ethernet interfaces may vary, such as eth0/eth1
/…, pNp1/pNp2/…, or em1/em2/….
Bond Interface Bonding enables an administrator to use more than one physical network port as a
single connection. This can be used to increase performance or redundancy of a
server. See the Bonding Mode entry in this table.
Addressing Choose whether the interface will use a static or dynamic IP address:
IP Address The IP Address for the interface. This is a unique IPv4 address that identifies the unit
in the IP network.
NOTE: If DHCP is disabled, you may enter an IP address in dotted-decimal format
(xxx.xxx.xxx.xxx).
Subnet Mask The IPv4 network mask for the interface. This is a 32-bit mask used to divide an IP
address into subnets and specify the network’s available hosts.

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 Network Setting Description
NOTE: If DHCP is disabled, you may enter a Network Mask in dotted-decimal format
(e.g., 255.255.0.0).
Gateway The IPv4 default route to be assigned to the interface. This is the gateway that is
used when no other route matches. This address must be reachable on your local
subnet.
NOTE: If DHCP is disabled, you may enter a gateway address in dotted-decimal
format.
MTU (Maximum Transmission Unit) Specifies the maximum allowed size of IP packets for
the outgoing data stream. 228..1500
MAC Address (Read-only) The Media Access Control address assigned to the interface. This is the
physical address of the network interface and cannot be changed.
Link Select the link negotiation settings for the interface, either Auto or Manual. If you
select Manual, you can select the Speed (10, 100 or 1000) and Duplex setting (Full
or Half).
Bonding Mode (Bond Interface only) Modes for the Linux bonding driver determine the way in which
traffic sent out of the bonded interface is actually dispersed over the real interfaces.
Modes 0, 1, and 2 are by far the most commonly used among them.
Round Robin Sequential: Transmits packets in first available network interface
(NIC) slave through the last. This mode provides load balancing and fault
tolerance.
Active Backup: Only one NIC slave in the bond is active at a time. A different
slave becomes active only when the active slave fails. This mode provides fault
tolerance
XOR Sequential: Transmits based on XOR formula. (Source MAC address is
XOR’d with destination MAC address). This mode selects the same NIC slave
for each destination MAC address and provides load balancing and fault
tolerance.
Broadcast – Fault Tolerance: Transmits network packets on all slave interfaces.
This mode is least used (only for specific purpose) and provides only fault
tolerance.
IEEE 802.3ad Dynamic Link Aggregation: Creates aggregation groups that
share the same speed and duplex settings. Utilizes all slave network interfaces
in the active aggregator group according to the 802.3ad specification. This mode
is similar to the XOR mode above and supports the same balancing policies.
The link is set up dynamically between two LACP-supporting peers.
(Adaptive) Transmit Load Balancing (TLB): The outgoing traffic is distributed
according to the current load and queue on each slave interface. Incoming traffic
is received by one currently designated slave network interface. If this receiving
slave fails, another slave takes over the MAC address of the failed receiving
slave.
(Adaptive) Active Load Balancing (ALB): This includes balance-tlb + receive load
balancing (rlb) for IPV4 traffic. The receive load balancing is achieved by ARP
negotiation. The bonding driver intercepts the ARP Replies sent by the server on
their way out and overwrites the source hardware address with the unique
hardware address of one of the slaves in the bond such that different clients use
different hardware addresses for the server.
Slave Interfaces (Bond Interface only) Check this checkbox to select the slave interface(s) to allow the
bond interface be the master.
Static Routes
+Route Click and fill in the values to add one or more static routes.

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 Network Setting Description
NOTE: A static route cannot be created with a Subnet Mask of either 0.0.0.0 or
255.255.255.255.

Managing Network Storage

NOTE
For information on the Network Storage option, please contact Haivision Sales.
The NFS server must be configured on your network storage host before setting up Haivision Media
Platform.

When setting up Haivision Media Platform, you may (optionally) configure a range of network
storage settings.

Configuring Network Storage (page 135)

Configuring Watch Folders (page 136)

Configuring Network Storage

Network Storage is a licensed option that enables you to move video storage from your HMP
server to Network-Attached Storage (NAS) through a Network File System (NFS) connection.
To configure network storage:

1. On the Administration screen, click System Settings on the toolbar and then click Network
Storage on the sidebar.
The Network Storage pane opens.

2.
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 2. To connect to an NFS server, toggle the NFS button to On.

3. Fill in the remote host IP address and path

4. To test the connection from HMP to the defined NFS server, click Test Settings.
5. Click Save Settings to save the connection.
6. Click Reboot to restart the HMP server
7. After the reboot, click Migrate to copy your videos to the NFS server.
The progress bar shows the progress of the migration.
Your videos will now be stored on the defined NFS server.

Configuring Watch Folders

Administrators can also create, edit, and delete a watched folder (enabled either as an Network
File System (NFS) or Local folder) that can be configured for permission-based writing (by HMP
users).
HMP watch folders also support import/ingest of XML sidecar metadata for media assets, and
XMLTV files with custom EPG data.
The watch folder is a single ingest folder, and HMP processes it recursively.

NOTE
Files that have been “synced'” from a watch folder will not reappear if they have expired or been
removed from HMP (or otherwise made offline).

To configure a watch folder:

1. On the Network Storage pane, click the Watch Folder tab.

2. Toggle the Watch Folder button to On.

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 2.

3. Select the folder type (either NFS or Local). The watch folder can either be on a separate
NFS mount, or Local to the /assets directory (which may itself be on a physical HMP drive
or on a separate NFS volume).
If you choose NFS, provide a Remote Host address and Remote Path.
4. Click Save Settings to save the connection.
5. Click Reboot to restart the HMP server.

TIP
To automatically import from a Makito X with Storage: The Makito X export manager will create a
folder named “recordings” on the Makito X-configured external storage (NFS or FTP). From HMP, you
need to configure the Watch Folder settings to point to this “recordings” folder to automatically import
videos.

Formatting XML Data to Import into HMP with Media

Files
Haivision Media Platform supports importing HMP (formerly named "Calypso") XML files while
editing existing assets or assets that are in the process of being imported. Metadata imported from
the HMP XML file will completely overwrite the existing asset metadata.
The following table describes the handling of various HMP XML elements. Elements that are
described as "optional" may be left out of the XML file and the corresponding record on the asset
will be left as is.
Element Required Notes
id ignored The original asset UUID is always preserved.
title optional When no title is specified the video filename is used.
description optional Plain text description with all HTML tags removed.
htmlDescription optional Contains the description with HTML tags and embedded images.

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 Element Required Notes
ctime optional The source creation time: Unix timestamp (seconds).
mtime ignored The source's last modified time: Unix timestamp (seconds).
Importing an HMP XML file causes the asset's mtime to be updated to the
present.
duration ignored Duration of the asset is calculated by HMP.
metadata optional If missing, metadata and HotMarks on the asset are left as is.
If included, all metadata including HotMarks will be overwritten with the new
data.
media ignored HMP already has internal records of the asset's tracks and posters.

Categories
Category values from an HMP XML file are added to an asset's metadata even when that category
does not exist on the importing system.
The HMP system from which the HMP XML file was exported may not have the same metadata
and metadata values as the system to which it is imported. After importing metadata values to a
system that does not have the corresponding metadata, the following behaviors can be observed:

The exported system's metadata and values do not show up on imported asset's Edit
Metadata pane.
The exported system's metadata values do show up on the REST API at /assets/:id
/metadata.
Editing the imported asset's metadata values through the Web interface works and does not
cause the imported XML metadata values to be deleted.
When metadata with the same label as the metadata from the imported XML is created, the
metadata and the selected values become visible on the imported asset's Edit Metadata
pane.
All metadata values from the imported XML will be preserved even when "Custom Values"
or "Multiple Values" is not enabled for metadata with the same name, and these values are
still preserved when editing values from the Edit Metadata Pane.

Other Metadata
HMP XML import does not check whether other metadata makes valid references on the new
system.

calypso:recorded_from_session – If the session does not exist, it will no longer show

up as a related asset on any session.
calypso:creator – If the creator does not exist, it will not show up under the "Mine"
Browse Content filter for anyone.
calypso:expiration_timestamp

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 calypso:recordGeoaddress
calypso:recordGeolocation

HotMarks
If the HotMark timestamp described in HMP XML is greater than the duration of the asset to which
it is imported, an error will be returned and the XML import will fail. However, if the asset does not
have a duration, the XML import will succeed. This can happen when the asset itself is still being
imported and no duration can be calculated yet. If the imported asset turns out to have a duration
less than the HotMark, then that HotMark timestamp will not be visible on the player, but will show
up on the /assets/:id/hotmarks API.

Example Calypso XML File

<?xml version="1.0" encoding="UTF-8"?>
<asset xmlns="http://xml.haivision.com/calypso" version="1.0">
<id>a38d140c-2f21-4d14-a1f4-4bee069d5014</id>
<title>Food TV</title>
<description>Rachel Ray and a refrigerator</description>
<ctime>1391542482</ctime>
<mtime>1391542540</mtime>
<duration>10868</duration>
<metadata>
<entry>
<name>calypso:creator</name>
<field>
<type>STRING</type>
<value>haiadmin</value>
</field>
</entry>
<entry>
<name>calypso:recorded_from_session</name>
<field>
<type>STRING</type>
<value>a849de4a-f588-4904-b119-0ff53fda8cae</value>
</field>
</entry>
<entry>
<name>calypso:recordGeoaddress</name>
<field>
<type>STRING</type>
<value>4445 Rue Garand:Montréal:QC:H4R2H9:Saint-Laurent:Rue Garand:
4445:Canada</value>
</field>
</entry>
<entry>
<name>calypso:recordGeolocation</name>
<field>
<type>STRING</type>
<value>+45.4913235,-73.7214226</value>

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 </field>
</entry>
<entry>
<name>calypso:category:keywords</name>
<field>
<type>STRING</type>
<value>Rachel Ray</value>
</field>
<field>
<type>STRING</type>
<value>Food</value>
</field>
<field>
<type>STRING</type>
<value>Refrigerator</value>
</field>
</entry>
<entry>
<name>calypso:htmlDescription</name>
<field>
<type>STRING</type>
<value>&lt;b&gt;Test&lt;/b&gt;&lt;div&gt;&lt;img src= "data:image
/jpeg;base64,/9j/4Q5.....</value>
</field>
</entry>
</metadata>
<media>
<movie>
<index>0</index>
<name>a38d140c-2f21-4d14-a1f4-4bee069d5014-1.mp4</name>
<format>mp4</format>
</movie>
<poster>
<index>0</index>
<name>a38d140c-2f21-4d14-a1f4-4bee069d5014.png</name>
<format>PNG</format>
</poster>
</media>
</asset>

Importing Custom EPG Data into HMP

Haivision Media Platform supports importing XML files containing custom EPG data. in the XMLTV
format.
When the watch folder feature is enabled, HMP automatically creates an /xmltv directory within
/watch. When you upload a plain .xml file containing the XMLTV data, or a .tar.gz archive
containing multiple such .xml files to the /watch/xmltv folder, HMP will detect the upload, wait
for 20 seconds for it to complete, and then ingest the file(s). Once processed, the custom EPG
channels will be available to be scheduled in a Source (added to the existing channel list, if any):

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 NOTE
Both read and write permissions must be set on any files uploaded to the /xmltv folder, or the import
will fail. Once successfully imported, any uploaded files are automatically erased.

Example XMLTV File

<tv>
<channel id="215eaf21-b721-4188-9f63-40d911fb7557">
<display-name>Haivision Shark Fest</display-name>
<display-name>HSF/display-name>
</channel>
<programme channel="215eaf21-b721-4188-9f63-40d911fb7557" start="2017072900
0000 +0000"
stop="20170729003000 +0000">
<title lang="en">Hammer Head Shark Fest</title>
<desc lang="en">Hammer head wears a t-shirt</desc>
<rating system="VCHIP">TVMA</rating>
</programme>
<programme channel="215eaf21-b721-4188-9f63-40d911fb7557" start="2017072900
3000 +0000"
stop="20170729020000 +0000">
<title lang="en">Tiger Shark</title>
<desc lang="en"> Tiger Shark fights off a dolphin</desc>

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 </programme>
<programme channel="215eaf21-b721-4188-9f63-40d911fb7557" start="2017072902
0000 +0000"
stop="20170729030000 +0000">
<title lang="en">Sharknado</title>
<desc lang="en">Shark documentary in tornado of souls</desc>
<rating system="VCHIP">TVMA</rating>
</programme>
</tv>

A detailed description of the XMLTV format is available here: http://wiki.xmltv.org/index.php

/XMLTVFormat

Managing Security
When setting up Haivision Media Platform, you may (optionally) configure a range of security
settings.

Configuring Secure Streaming (page 142)

Configuring a Watermark (page 144)
Configuring Appliance Security (page 145)

Configuring Secure Streaming

HMP supports encrypted streaming from the appliance to the desktop. From the Streaming pane,
you can also set desktop browser playback to either "Modern" or "Legacy". The "Modern" player is
a native HTML5 player (via HLS), while the "Legacy" player is a Flash-based player.
To enable encrypted streaming:

1. On the Administration screen, click System Settings on the toolbar and then click Security
on the sidebar.

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 2. Select the Streaming Protocol, either RTMPS, RTMP, RTMFP or HLS. See the Streaming
Protocols entry in Security Settings (page 147).
3. (Optional) To specify a fixed hostname for the multicast agent download, toggle the Static
Helper URL button to On. See the Multicast Agent Settings entry in Security Settings (page
147).
4. To switch the Player Mode between the HTML5 and Flash-based players, select either
“Modern” or “Legacy”. See the Video Player entry in Security Settings (page 147).

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 5. Click Save Settings.
6. Click Reboot to restart the HMP server.

Configuring a Watermark
Configuring a watermark creates a system-wide, static message to be displayed as an overlay on
all videos played back in the user's authenticated HMP Web browser. This feature supports content
protection and end user identification.

NOTE
By default, HLS access is disabled on desktop browsers when watermarking is enabled. However, as
of Release 2.5, Haivision Play Set-Top Boxes support watermarking HLS streams and VOD. See the
Watermark entry in Security Settings (page 147).

To configure a watermark:

1. On the Security pane, click the Watermark tab.

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 2. Toggle the Watermark button to On. See the Watermark entry in Security Settings (page 147
).
3. Type or copy in the text to display in the watermark.
4. Click Save Settings.
5. Click Reboot to restart the HMP server.

Configuring Appliance Security

From the Appliance pane, you may (optionally) configure additional system security hardening
settings and a security banner:

FIPS compliance

NOTE
Streams from the source to Haivision Media Platform may be unencrypted, depending on
whether you are using UDP or SRT.

High Security (STIG) Environment hardening settings

Web Server security and policy settings
Advisory Notice & Consent Banner

To configure appliance security:

1. On the Security pane, click the Appliance tab.

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 2. To configure FIPS compliance, under Appliance, toggle the FIPS button to On. See the
Appliance entry in Security Settings (page 147).
3. To enable security hardening features for high-security environments, toggle the High
Security (STIG) Environment button to On.
4. To configure security and policy settings, under Web Server, specify the HTTPS or HTTP
port, SSL protocols, and SSL cipher values, as required. See the Web Server entry in
Security Settings (page 147).

IMPORTANT
Changes to port numbers take effect immediately. Changing port numbers will affect ongoing
operations using the service at that port.

5. To configure a banner, type or copy in the desired banner text. Toggle the Advisory Notice
button to On.

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 5.

6. Click Save Settings to save the connection.

7. Click Reboot to restart the HMP server.

NOTE
All settings except for Web Server require a reboot.

Security Settings
The following table lists the configurable Haivision Media Platform Security settings.

NOTE
Please contact your Network Administrator if you are unsure what to put in any of these fields or if you
are unsure whether the setting is required on your network.

Security
Description
Setting
Streaming Protocols
Protocol Choose whether HMP will use a plain or secure streaming protocol:
RTMPS: Select to enable secured RTMP. Real-Time Messaging Protocol (RTMP)
Secure encryption uses SSL (Secure Sockets Layer) certificates to encrypt the traffic
for the Web browser. HMP ships with a selfsigned SSL certificate which will work with
any configured server hostname. However, Web browsers do not consider this to be a
trusted certificate because it was not signed by a Certificate Authority.

When accessing the Web interface, users will see a security warning and may be
prompted for authorization each time they try to view a video. Some Web browsers
may reject the RTMPS connection completely.
IMPORTANT: Haivision recommends that site administrators install a signed SSL
certificate if they plan to use RTMPS streaming. Site administrators should generally
contact their Network Administrators for help getting SSL certificates.
RTMP: Select to enable standard RTMP.

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 Security
Description
Setting
RTMFP: Select to enable Real-Time Media Flow Protocol (for multicast viewing). HMP
supports RealTime Media Flow Protocol (RTMFP) for application level multicast. This
allows users to provide large scale event viewing on networks with no multicast support
and without Haivision installed desktop software.
HLS: Select to enable HTTP Live Streaming. HLS is required to support multi-audio
(alternate language selection) and closed-captions via multicast to the desktop. (RTMP
does not support multiple audio PIDs and requires special CC handling.)
NOTE: HLS is compatible with North American live and recorded broadcast sources only
(DIRECTV/DISH/ATX/OTA) when normalized via Kraken/HMP IPTV Transcoder 2.4 or
later.
HTTP Live Choose whether HMP will use secure (encrypted) or insecure (unencrypted) mode for HLS
Streaming streaming. Set to “Secure” by default.
(HLS) Secure: Select to ensure that users cannot stream on a mobile device without a valid
security certificate.
Insecure: Select to allow users to stream on a mobile device without a valid security
certificate.
NOTE: If you select Secure, some mobile devices (notably iPhone/iPad) cannot display the
stream unless you have a valid SSL certificate in place.
Multicast Agent Settings
Static To specify a fixed hostname for the multicast agent download, toggle the Static Helper URL
Helper URL button to On.
NOTE: For multicast streaming, Haivision Helper includes a valid SSL certificate that uses a
wildcard name. This option allows organizations to use a static address instead. (This is
useful in environments without access to the Internet or a DNS server.)
For more information, refer to “Haivision Media Platform Integration” in the Haivision Helper
Installation Guide, available from the Haivision Support Portal.
Video Player
Player Mode To switch desktop browser playback between the HTML5 and Flash-based player, select
either:
Modern: The Modern player is native HTML5 player (via HLS) for use in all supported
desktop browsers. It supports a Flash fallback mode for older browsers that do not
support HTML5 video.
The Modern player may require slightly more buffering time than the Legacy player,
due to differences in HLS vs. RTMP. Also, KLV and Watermarking are not supported in
Version 2.6.
Protocol must be set to HLS and HTTP Live Streaming (HLS) must be Secure.
Legacy: This is the existing flash-based player. Newly installed v2.6 systems as well as
systems upgraded to v2.6 will default to the Legacy player.
Player Mode is a system-wide setting.
Legacy (Player Mode must be in Legacy)
Player
Settings
Custom To tune the Flash video buffer to smooth out playback, toggle the Custom RTMP Buffer
RTMP button to On.
Buffer
RTMP Type in the buffer length. Range: 0.5..5 seconds.
Buffer
Length
Watermark

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 Watermark

Watermark To configure a system-wide, static message to be displayed as an overlay on all videos

played back in the user’s authenticated HMP Web browser, toggle the Watermark button to
On. Then copy or type in the text to display.
NOTE: The watermark is a player feature and is not embedded in the video. In order to
ensure secure delivery of the video to the player, use RTMP or RTMPS for the Browser
delivery (see “Protocol” under Streaming Protocols).
Appliance
FIPS To enable FIPS cryptographic compliance on your system, toggle the FIPS button to On.
Enabling FIPS cryptographic compliance applies cryptographic modules accredited under
the U.S. Federal Information Processing Standard (FIPS) Publication 140- 2.
NOTE: To use FIPS mode, the CPU must be an IvyBridge or newer Intel CPU with the
RDRAND instruction.
High To enable security hardening features for high-security environments, toggle this button to
Security On. This setting includes:
(STIG) Session timeouts/locks for all interfaces.
Environment Stronger password requirements
Lock/disable accounts due to multiple authentication failures or expired passwords.
Disabling unnecessary services.
These steps will all be applied when the STIG setting is enabled, and will be rolled back
/canceled when the STIG setting is disabled.
NOTE: This complies with National Institute of Standards and Technology (NIST) Special
Publication 800-53 (see https://nvd.nist.gov/800-53/ Rev 4).

IMPORTANT: Only security professionals who understand the cipher support and
requirements within their organization should change this setting.
Some of these settings are not supported by Haivision Play Set-Top Box or by Google
Chrome.
The default list has been verified for broad acceptance, and should typically only be
adjusted to mitigate new and critical vulnerabilities that may occur.

Lock (High Security (STIG) Environment must be Legacy) Type in the time period (in minutes)
Session allowed for inactivity before an HMP session is locked (on all interfaces, console, ssh, and
After Web).
Web Server
HTTP Port To configure the Web port for HMP:
HTTPS Port HTTP Port number (Default = 80)
HTTP Port number (Default = 80)
IMPORTANT: If you change the HTTP/HTTPS ports, any connected STBs will lose
connection and need to be redirected to the new HTTP port. This can be done manually
through the Settings on the STB. However, we recommend that you contact Haivision
Technical Support if you intend to change port settings and automatically migrate your
STBs.
SSL To specify which TLS (Transport Layer Security) versions are accepted, select from the
Protocols drop-down list: TLS v1, TLS v1.2, TLS v1.2.
SSL Ciphers To specify which SSL Ciphers are accepted, select from the drop-down list or type in
another cipher name:

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 Security
Description
Setting

Advisory When enabled, the banner will appear when users sign in (console, SSH and Web
Notice & interface) and remain on the screen until the administrator acknowledges the usage
Consent conditions and takes explicit actions for further access. The banner is typically an advisory
Banner /warning notice to be displayed before the Sign-in page.
To enable the banner (as shown in the text box), toggle the Advisory Notice button to On.
Type or copy the banner text into the text box.

Installing System Updates

When you first receive the Haivision Media Platform appliance, the necessary software is pre-
installed on it. System updates are issued through Haivision's Support Portal on our website at:
https://support.haivision.com.
You may download the latest software and documentation by registering via the Haivision Support
Portal. When a system update becomes available, you can easily install it from the Web interface.
You will first need to copy the update file to your local computer or network.

NOTE
For major releases or when adding new features, you need to apply a valid license key before or after
the update. For more information, see Managing Licenses (page 128).
Please contact Haivision Technical Support to obtain a valid license key. Only customers under a
maintenance agreement can obtain an update package. If you install an update without a valid license
key, HMP will not function.
You cannot install system updates from a mobile device.

The system update comes in the form of a software package entitled

calypso-xxxxx_rxxxxx_release.hai, which when loaded will replace the application on your
HMP.
This section provides instructions to install a system update from the Web interface.

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 To install a system update:

1. On the Administration screen, click System Settings on the toolbar and then click Update
on the sidebar.
The Update pane opens (see following example).

2. Click Browse to select the update bundle to load.

After you select the bundle, you will see a confirmation such as the following.

3. Click Upload to continue. The progress bar shows the progress of the upload.
4. Wait until the bundle has been uploaded and verified.
5. Click Update and then click Confirm.

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 6. When you see the following confirmation dialog, click OK to continue

7. Wait until the update is complete and the appliance restarts.

Once the appliance has restarted, the browser will display the HMP Sign-in screen
(depending on your Web browser and settings). If not, reload the Sign-in screen.

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 Chapter 7: Reporting
This chapter describes the Haivision Media Platform (HMP) options for viewing reports and system
activity.
Topics Discussed
Viewing Reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Reports and Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Viewing System Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

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Viewing Reports
The Administration Reporting screen includes two panes: Reports and System Activity.

The Reports pane lists user activity reports and system logs that you can download in .CSV file
format. See Reports and Logs (page 155).
To view the reports:

1. On the Administration screen, (if necessary) click Reporting on the toolbar and then click
Reports on the sidebar.
2. To change the time to keep the user activity data, type in the number of months in the Keep
User Activity field and click Save Settings.

NOTE
User activity data older than the specified time period will be automatically deleted by the
system.

3. To download an activity report or log to your local system, click the icon.

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Reports and Logs
The following table lists the available reports and logs:
Report
/Log Description
Item
User A list of user activities (in.CSV file format). For each activity, the list shows the following:
Activity ID of the user performing the activity (for Web viewers) or the device ID (for STBs),
uuid of the associated item,
start time of the activity,
name or title of the item,
the action taken (WATCH, DOWNLOAD, EDIT, SHARE, DELETE, etc.),
a URL link to launch it, and
stime or start time in extended ISO format
NOTE: The time span of the list matches the time limit (number of months) specified in the
Keep User Activity field, or covers activity from system startup through the current time, if less
than the specified limit.
Videos Activities sorted by video title.
NOTE: The Videos report logs all recording viewing activity. It shows either the username for
Web viewers or the device ID for STBs, the UUID, time, title, action, and launch URL.
Sessions Activities sorted by session title.
Sources Activities sorted by source title.
NOTE: The Sources report logs all source viewing activity. It is intended to log user activity
and STB activity.
User Activities sorted by user.
Videos
License A list of occurrences when licensed bandwidth has been exceeded (in.CSV file format).
Messages
NOTE: After the initial occurrence, a new occurrence is reported only after the bandwidth has
dropped and then when licensed bandwidth has been exceeded again.
The report includes data Type, Time, and Message, for example, “Output bandwidth
limit reached (bps): total usage:8629400( babel:8629400 hls:0 ), max
allowed:8000000.”
Logs
All Logs All system and application logs.
System A log of messages generated by the operating system.
Messages
Media Log data from HMP processes.
Platform
Haivision Log data from Haivision processes.

Viewing System Activity

The System Activity pane summarizes real-time System Status information, such as CPU and
Memory usage, and Input and Output bandwidth bitrates, with the option to open a Details panel.

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 The Hardware summary provides hardware details including whether HMP is running on a VM or a
Haivision "appliance".
The Disk Space bar graphs display the available space for (local) video storage, operating system,
Haivision software, and system storage (in GBs available as well as percent used).

NOTE
Haivision recommends that you expand the VM disk when the Video Storage reaches 90% or more of
the available space.

To view the System Activity:

1. On the Administration screen, (if necessary) click Reporting on the toolbar and then click
System Activity on the sidebar.

TIP
The color of the bars in the Disk Space graph change to orange when the space used on disk
reaches 75%, and then to red when it reaches 90%.

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 2. To view the Network Bandwidth, CPU, and Memory graphs, click Details.
The X-axis units are days, hours, or minutes past (corresponding to the selected Time
Scale). The Y-axis units are as follows:
Network (Bandwidth) Usage (megabits per second)
CPU (Load) Usage (percentage)
Memory Usage (percentage used)

3. You can adjust the Refresh Rate (from 1 second to 30 minutes) and the Time Scale (from 5
minutes to 30 days past) for the graphs.
4. To fine-tune the Bandwidth usage graph, select the data to include: Input and/or Output
(playback).
5. To display an exact reading for the time and usage, you can mouse over the any of the
graph lines, as shown in the following example.

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Haivision Media Platform 2.6 158 HVS-ID-AG-HMP-26, Issue 03
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 Chapter 8: KLV Dictionary Format
This appendix lists the requirements for the Haivision Media Platform KLV dictionary format.

NOTE
A sample dictionary file is available from the Haivision Support Portal at: https://support.haivision.com

Topics Discussed
Dictionary Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Item - Translation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Item - Translation/Format/Suffix/Precision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Item - Enum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
64-bit Integer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

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Dictionary Syntax
A dictionary must have a top-level attribute "items" whose type is a list. It contains a list of Local
Data Sets (LDS) or items to be decoded. A LDS or item is matched by its universal key (e.g. the
universal key of UAS is "06 0E 2B 34 02 0B 01 01 0E 01 03 01 01 00 00 00").
A LDS has also a list of items. Each item can be either of type "item" or "lds" (see example below).
{
"items": [{
"type": "lds",
"name": "uas",
"key": "06 0E 2B 34 02 0B 01 01 0E 01 03 01 01 00 00 00",
"items": [
]
}]
}

Item - Translation
An item can be modified by a translation object. For example:
{
"type": "item",
"key": "25",
"format": "uint16",
"translation": {
"multiplier": 0.30365453574425879301136797131304,
"error": 2147483648, "addend": -900
},
"name": "Frame Center Elevation" }

If the raw value of item 25 (a 16-bit unsigned integer) is equal to 2147483648, then the decoded
value will be the string “error”. Otherwise, the decoded value will be the raw value multiplied by
0.30365453574425879301136797131304 and subtracted by 900.
Example:
"25": {
"value": 1000.88
}

You can also specify a key for the addend and that key's addend will be used. For example:
"addend": {
"key": "23"
},

The default addend is 0.

Item - Translation/Format/Suffix/Precision
The displayValue attribute is formatted according to the format, suffix and precision attributes.

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 If a format is supplied, the suffix and precision are ignored.
format
Supported formats: time, latitude, longitude.
suffix
The value of the suffix is appended to the value.
precision
The precision controls how many digits there are after the decimal point.
Examples
suffix/precision:
{
"type": "item",
"key": "5",
"format": "uint16",
"translation": {
"multiplier": 0.0054932478828107118333714808880751,
"suffix": "°",
"precision": 2
},
"name": "Platform Heading Angle"
}
{
"value": 22.0664,
"displayValue": "22.07°",
"name": "Platform Heading Angle"
}

The second section shows what is sent to Haivision Media Platform based on the dictionary.
format:
{
"type": "item",
"key": "13",
"format": "int32",
"translation": {
"multiplier": 4.1909515877212172316951757444512e-8,
"addend": 0,
"error": 2147483648,
"format": "latitude"
},
"name": "Sensor Latitude"
}
{
"value": -34.84,
"displayValue": "034°50'24\" S",
"name": "Sensor Latitude"
}

Common suffixes include “ °C”, “°”, “m/s”, and “m”.

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Item - Enum
An item can be modified by an enum object. The enum object can either have a “values” attribute
or a “bits” attribute.
Item - Enum - Values
Example:
{
"type": "item",
"key": "34",
"format": "uint8",
"enum": {
"values": {
"0": "Detector off",
"1": "No icing Detected",
"2": "Icing Detected"
}
}
}

The values attribute is a mapping between the raw value (a 8-bit unsigned integer) and a string. If
the raw value is 1, then the decoded value is the string “No icing Detected”.
{
name: "Icing detected"
value: "No icing detected"
}

Item - Enum - Bits

Example:
{
"type": "item",
"key": "47",
"format": "uint8",
"enum": {
"bits": {
"1": {
"name": "Laser Range",
"values": {
"0": "off",
"1": "on"
}
},
"2": {
"name": "Auto-Track",
"values": {
"0": "off",
"1": "on"
}
},
"3": {
"name": "IR Polarity",
"values": {
"0": "blk",
"1": "wht"

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 }
},
"4": {
"name": "Icing detected",
"values": {
"0": "off/no ice",
"1": "on"
}
},
"5": {
"name": "Slant Range",
"values": {
"0": "calc",
"1": "measured"
}
},
"6": {
"name": "Image Invalid",
"values": {
"0": "valid",
"1": "invalid"
}
}
}
}
}

The bits object is a mapping between each bit of the raw value and a string. If the raw value of item
47 (a 8-bit unsigned integer) is 3 (0000 0011). Then the decoded value is:
"47": {
"value": {
"1": {
"value": "on",
"name": "Laser Range"
},
"2": {
"value": "on",
"name": "Auto-Track"
},
"3": {
"value": "blk",
"name": "IR Polarity"
},
"4": {
"value": "off/no ice",
"name": "Icing detected"
},
"5": {
"value": "calc",
"name": "Slant Range"
},
"6": {
"value": "valid",
"name": "Image Invalid"
},
"7": null,
"8": null
}
}

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 Since we didn't specify a mapping for bits 7 and 8, they are set to null.

64-bit Integer
64-bit integers are converted to a string because JavaScript doesn't support 64-bit integers.

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 Chapter 9: Technical Specifications
This appendix lists the technical specifications for Haivision Media Platform (HMP).
Topics Discussed
Haivision Media Platform (All Systems) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Haivision Media Platform - 1RU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Haivision Media Platform - 2RU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

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Haivision Media Platform (All Systems)
Management Interfaces HMP Portal
REST API
Command Line API
Console UI
Features Session-based workflow
Access control
HotMarks insertion with annotation
API-enabled control
Multi-source recording
Real-time streaming & sharing
No software installation
Inputs MPEG Transport Stream
H.264
ADTS AAC Audio
Output RTMP, RTMPS, RTMFP, MPEG Transport Stream
Platform Secure Linux-based OS

Haivision Media Platform - 1RU

Physical Specifications
Hardware Platform Haivision optimized server platform (1RU)
1.8 TB RAID 5
Physical Characteristics Intel-based processing
Power Supplies 2 x 550 W hot swappable
Dimensions (H x W x D) 42.5H x 431W x 642D (mm)
Weight (Maximum config) 19.9 kg (43.87 lbs.)
Environmental Specifications
Temperature (Operating) 10° to 35°C (50° to 95°F)
Relative Humidity (Operating) 10% to 80% (noncondensing)

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Haivision Media Platform - 2RU
Physical Specifications
Hardware Platform Haivision optimized server platform (2RU)
6.6 TB RAID 5
Physical Characteristics Intel-based processing
Power Supplies 2 x 750 W hot swappable
Dimensions (H x W x D) 86.4H x 431W x 722.8D (mm)
Weight (Maximum config) 32.5 kg (71.5 lbs.)
Environmental Specifications
Temperature (Operating) 10° to 35°C (50° to 95°F)
Relative Humidity (Operating) 10% to 80% (noncondensing)

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 Appendix A: Getting Help
North America (Toll-Free)
1.877.224.5445
International
General Support
1.514.334.5445
and choose from the following:
Sales - 1, Cloud Services - 3, Support - 4
US and International
IMS and Managed Services Support
1.512.220.3463
Fax 1.514.334.0088
Support Portal https://support.haivision.com
Haivision Video Cloud Support hvc@haivision.com
Product Information info@haivision.com

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 Appendix B: Warranties
Hardware One (1) Year Limited Warranty
Software End User License Agreement

Hardware One (1) Year Limited Warranty

Haivision warrants its hardware products against defects in materials and workmanship under
normal use for a period of ONE (1) YEAR from the date of equipment shipment ("Warranty
Period"). If a hardware defect arises and a valid claim is received within the Warranty Period, at its
option and to the extent permitted by law, Havision will either (1) repair the hardware defect at no
charge, or (2) exchange the product with a product that is new or equivalent to new in performance
and reliability and is at least functionally equivalent to the original product. A replacement product
or part assumes the remaining warranty of the original product or ninety (90) days from the date of
replacement or repair, whichever is longer. When a product or part is exchanged, any replacement
item becomes your property and the replaced item becomes Haivision's property.

EXCLUSIONS AND LIMITATIONS

This Limited Warranty applies only to hardware products manufactured by or for Haivision that can
be identified by the "Haivision" trademark, trade name, or logo affixed to them. The Limited
Warranty does not apply to any non-Haivision hardware products or any software, even if
packaged or sold with Haivision hardware. Manufacturers, suppliers, or publishers, other than
Haivision, may provide their own warranties to the end user purchaser, but Haivision, in so far as
permitted by law, provides their products "as is".
Haivision does not warrant that the operation of the product will be uninterrupted or error-free.
Haivision does not guarantee that any error or other non-conformance can or will be corrected or
that the product will operate in all environments and with all systems and equipment. Haivision is
not responsible for damage arising from failure to follow instructions relating to the product's use.
This warranty does not apply:
(a) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports;
(b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes;
(c) to damage caused by operating the product outside the permitted or intended uses described
by Haivision;

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 (d) to a product or part that has been modified to alter functionality or capability without the written
permission of Haivision; or
(e) if any Haivision serial number has been removed or defaced.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND REMEDIES PROVIDED ABOVE
ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS,
WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED BY
APPLICABLE LAW, HAIVISION SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST
HIDDEN OR LATENT DEFECTS. IF HAIVISION CANNOT LAWFULLY DISCLAIM STATUTORY
OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH
WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS EXPRESS
WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY HAIVISION
IN ITS SOLE DISCRETION. No Haivision reseller, agent, or employee is authorized to make any
modification, extension, or addition to this warranty. If any term is held to be illegal or
unenforceable, the legality or enforceability of the remaining terms shall not be affected or
impaired.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW,
HAIVISION IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR
CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO
LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED PROFITS
(INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF
ANTICIPATED SAVINGS; LOSS OF BUSINESS; LOSS OF OPPORTUNITY; LOSS OF
GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO OR CORRUPTION OF DATA; OR
ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED
INCLUDING THE REPLACEMENT OF EQUIPMENT AND PROPERTY, ANY COSTS OF
RECOVERING, PROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED OR
USED WITH HAIVISION PRODUCTS AND ANY FAILURE TO MAINTAIN THE
CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE FOREGOING LIMITATION
SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY
LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS.

OBTAINING WARRANTY SERVICE

Before requesting warranty service, please refer to the documentation accompanying this hardware
product and the Haivision Support Portal https://support.haivision.com. If the product is still not
functioning properly after making use of these resources, please contact Haivision or Authorized

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 Reseller using the information provided in the documentation. When calling, Haivision or
Authorized Reseller will help determine whether your product requires service and, if it does, will
inform you how Haivision will provide it. You must assist in diagnosing issues with your product and
follow Haivision's warranty processes.
Haivision may provide warranty service by providing a return material authorization ("RMA") to
allow you to return the product in accordance with instructions provided by Haivision or Authorized
Reseller. You are fully responsible for delivering the product to Haivision as instructed, and
Haivision is responsible for returning the product if it is found to be defective. Your product or a
replacement product will be returned to you configured as your product was when originally
purchased, subject to applicable updates. Returned products which are found by Haivision to be
not defective, out-of-warranty or otherwise ineligible for warranty service will be shipped back to
you at your expense. All replaced products and parts, whether under warranty or not, become the
property of Haivision. Haivision may require a completed pre-authorized form as security for the
retail price of the replacement product. If you fail to return the replaced product as instructed,
Haivision will invoice for the pre-authorized amount.

APPLICABLE LAW
This Limited Warranty is governed by and construed under the laws of the Province of Quebec,
Canada.
This Limited Hardware Warranty may be subject to Haivision's change at any time without prior
notice.

Software End User License Agreement

READ BEFORE USING
THE SOFTWARE PROGRAMS ARE PROTECTED BY NATIONAL AND INTERNATIONAL
COPYRIGHT LAWS AND TREATIES. READ THE TERMS OF THE FOLLOWING END USER
(SOFTWARE) LICENSE AGREEMENT ("AGREEMENT") CAREFULLY BEFORE USING THE
PRODUCT. BY USING THE PRODUCT, YOU CONFIRM YOUR ACCEPTANCE OF THIS
AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, HAIVISION IS UNWILLING TO
LICENSE THE LICENSED SOFTWARE TO YOU AND YOU ARE NOT AUTHORIZED TO
INSTALL OR USE THE LICENSED SOFTWARES.

1. DEFINITIONS
1.1 Entitlement. The collective set of applicable documents authorized by Haivision Systems, Inc.
or its affiliate Haivision (collectively "Haivision") evidencing your obligation to pay associated fees (if
any) for the license, associated Services, and the authorized scope of use of Licensed Software
under this Agreement.

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 1.2 You (or Your). The individual or legal entity specified in the Entitlement, or for evaluation
purposes, the entity performing the evaluation.
1.3 License Fee. License Fee shall mean the consideration paid to Haivision for use of the
Licensed Software. The License Fee is part of the price paid for the relevant Product.
1.4 Licensed Software. Licensed Software shall mean the executable version of Haivision's
computer software, program or code, in object code format (specifically excluding source code),
together with any related material including, but not limited to the Reference Manuals or database
schemas provided for use in connection with the Licensed Software and including, without
limitation, all Upgrades through the date of installation.
1.5 Reference Manuals. Reference Manuals shall mean the most current version of the
documentation for use in connection with the Licensed Software provided by Haivision to You.
1.6 Updates. Updates shall mean any periodic software releases, additions, fixes, and
enhancements thereto, release notes for the Licensed Software and related Reference Manuals,
(other than those defined elsewhere in this section as Upgrades) which have no value apart from
their operation as part of the Licensed Software and which add minor new functions to the
Licensed Software, but none so significant as to warrant classification as an Upgrade, which may
be provided by Haivision to fix critical or non-critical problems in the Licensed Software on a
scheduled, general release basis. Updates to the Licensed Software ("Version") are denoted by
number changes to the right of the decimal point for a version and revision number (for example
going from 2.0.0 to 2.1.3).
1.7 Upgrades. Upgrades shall mean any modification to the Licensed Software made by Haivision,
which are so significant, in Haivision's sole discretion, as to warrant their exclusion under the
current license grant for the Licensed Software. Upgrades of Licensed Software are denoted by
number changes to the left of the decimal point for a release number (for example going from 2.0 to
3.0).

2. RIGHTS GRANTED, RESTRICTIONS AND

SUPPORT
2.1 License to Use.
(a) Subject to the terms and conditions set forth herein and subject to the terms of your Entitlement,
Haivision hereby grants to You a non-exclusive, personal, limited and nontransferable right and
license to use the Licensed Software in accordance with the terms of this Agreement. This license
is granted to You and not, by implication or otherwise, to any parent, subsidiary or affiliate of Yours
without Haivision's specific prior written consent. This license is for the limited use of the Licensed
Software by You for the purpose of creating, managing, distributing and viewing IP Video assets.
This license does not grant to You the right to use any Licensed Software in connection with any
public broadcasting or broadcasting for home or residential purposes, or any license for content

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 whatsoever. The license and rights granted to You in this Section (2) do not include the right to
sublicense to distributors, resellers and other third parties any of the rights granted to You in this
Section (2). All rights not expressly granted You in this Agreement are reserved to Haivision and no
implied license results from this license.
2.2 Restrictions.
(a) Reproduction. You shall not copy, distribute, reproduce, use or allow access to any of the
Licensed Software, except as explicitly permitted under this Agreement. You shall not modify,
adapt, translate, export, prepare derivative works from, decompile, reverse engineer, disassemble
or otherwise attempt to derive source code from the Licensed Software or any internal data files
generated by the Licensed Software, or use the Licensed Software embedded in any third party
hardware or software. You shall also not use the Licensed Software in an attempt to, or in
conjunction with, any device, program or service designed to circumvent technological measures
employed to control access to, or the rights in other work protected by copyright laws. You shall not
remove, modify, replace or obscure Haivision's copyright and patent notices, trademarks or other
proprietary rights notices affixed to or contained within any Licensed Software. No right is granted
hereunder for any third party who obtains access to any Licensed Software through You to use the
Licensed Software to perform services for third parties.
(b) Ownership. The Licensed Software is conditionally licensed and not sold. As between the
parties, Haivision and/or its licensors owns and shall retain all right, title and interest in and to all of
the Licensed Software, including all copyrights, patents, trade secret rights, trademarks and other
intellectual property rights therein, and nothing in this Agreement shall be deemed to transfer to
You any ownership or title to the Licensed Software. You agree that it will not remove, alter or
otherwise obscure any proprietary rights notices appearing in the Licensed Software. All Haivision
technical data and computer software is commercial in nature and developed solely at private
expense.

3. TERM AND TERMINATION

3.1 Term. The license and service term are set forth in your Entitlement(s). Additionally, this
Agreement may be terminated without cause by You upon thirty (30) days written notice to
Haivision.
3.2 Termination for Breach. Your rights under this Agreement will terminate immediately without
notice from Haivision if You materially breach it or take any action in derogation of Haivision's rights
to Software. Haivision may terminate this Agreement should any Software become, or in
Haivision's reasonable opinion likely to become, the subject of a claim of intellectual property
infringement or trade secret misappropriation.
3.3 Termination; Effect; Survival. Upon the termination of this Agreement for any reason: (a) all
license rights granted hereunder shall terminate; (b) You shall immediately pay to Haivision all
amounts due and outstanding as of the date of such termination or expiration; and (c) You shall
return to Haivision all Licensed Software and all Haivision Confidential Information not otherwise
required under the terms of this Agreement or certify that all such Licensed Software and

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 Confidential Information have been destroyed. Notwithstanding any termination of this Agreement,
the following provisions of this Agreement shall survive for the relevant period of time set forth
therein, if any: Sections 2.2, 4.1, 4.2, 6.

4. REPRESENTATIONS, DISCLAIMER AND

LIMITATION OF LIABILITY
4.1 Haivision Warranty.
(a) Haivision warrants that the Licensed Software will operate substantially in accordance with the
Reference Manuals provided for a term of ninety (90) days (the "Warranty Period") after its delivery
date. As Your sole and exclusive remedy for any breach of this warranty, Haivision will use its
commercially reasonable efforts to correct any failure of the Licensed Software to operate
substantially in accordance with the Reference Manuals which is not the result of any improper or
unauthorized operation of the License Software and that is timely reported by You to Haivision in
writing within the Warranty Period, provided that in lieu of initiating commercially reasonable efforts
to correct any such breach, Haivision may, in its absolute discretion, either (i) replace the Licensed
Software with other software or technology which substantially conforms to the Reference Manuals
or (ii) refund to You a portion of the fee paid for the relevant Product, whereupon this Agreement
shall terminate. This warranty shall immediately terminate if You or any third party makes or
attempts to make any modification of any kind whatsoever to the Licensed Software.
(b) All proprietary Hardware, if any, will be subject to the then current warranty terms of Haivision.
All non-proprietary Hardware, if any, is sold "AS IS"; however, to the extent that Haivision has the
legal right to do so, Haivision hereby transfers to You any and all warranties made by Haivision's
vendors to Haivision with respect to such non-proprietary Hardware which was sold by Haivision or
the Reseller to You, provided that You expressly acknowledge and agree that Haivision disclaims
any and all liability in connection with any such non-proprietary Hardware, as set forth in Section
4.2 (b) of this Agreement.
4.2 Warranty Disclaimers.
(a) THE EXPRESS WARRANTIES SET FORTH IN SECTION 4.1 (a) ABOVE IN RESPECT OF
THE LICENSED SOFTWARE ARE IN LIEU OF ALL OTHER WARRANTIES, WHETHER
EXPRESS OR IMPLIED, OR STATUTORY, REGARDING THE LICENSED SOFTWARE, OR ITS
OPERATION, FUNCTIONALITY, PERFORMANCE, MERCHANTABILITY OR FITNESS FOR ANY
PARTICULAR PURPOSE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY
RIGHTS (ALL OF WHICH ARE DISCLAIMED). HAIVISION DOES NOT WARRANT THAT ANY OF
THE LICENSED SOFTWARE WILL MEET ALL OF YOUR NEEDS OR REQUIREMENTS, OR
THAT THE USE OF ANY OF THE LICENSED SOFTWARE WILL BE UNINTERRUPTED OR
ERROR-FREE, OR THAT ALL ERRORS WILL BE DETECTED OR CORRECTED.
(b) THE EXPRESS WARRANTIES SET FORTH IN HAIVISION'S WARRANTY TERMS IN
RESPECT OF HAIVISION PROPRIETARY HARDWARE ARE IN LIEU OF ALL OTHER
WARRANTIES, WHETHER EXPRESS OR IMPLIED, OR STATUTORY, REGARDING ANY SUCH

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 PROPRIETARY HARDWARE, OR ITS OPERATION, FUNCTIONALITY, PERFORMANCE,
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, INCLUDING ANY
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
ALL NON-PROPRIETARY HARDWARE SOLD BY HAIVISION OR THE RESELLER TO YOU IS
SOLD "AS IS" EXCEPT FOR HAIVISION'S AGREEMENT TO TRANSFER TO YOU ANY
WARRANTY GIVEN TO IT BY ANY VENDOR FROM WHOM SUCH HARDWARE WAS
PURCHASED FOR RESALE TO YOU HEREUNDER IN ACCORDANCE WITH THE PROVISIONS
OF SECTION 4.1 (b), AND HAIVISION DISCLAIMS ALL OTHER WARRANTIES, WHETHER
EXPRESS OR IMPLIED, OR STATUTORY, REGARDING ANY SUCH NON-PROPRIETARY
HARDWARE, OR ITS OPERATION, FUNCTIONALITY, PERFORMANCE, MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
4.3 Liability Limitation. IN NO EVENT SHALL HAIVISION OR ITS OFFICERS, EMPLOYEES,
AGENTS, REPRESENTATIVES, MEMBERS OF HAIVISION, NOR ANYONE ELSE WHO HAS
BEEN INVOLVED IN THE CREATION, PRODUCTION OR DELIVERY OF THE LICENSED
SOFTWARE, BE LIABLE TO YOU, YOUR CUSTOMERS OR TO ANY OTHER THIRD PARTY
FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL OR SPECIAL DAMAGES, LOST PROFITS,
LOSS OF USE, INTERRUPTION OF BUSINESS OR FOR ANY DAMAGES FOR ANY BREACH
OF THE TERMS OF THIS AGREEMENT OR FOR LOST OR CORRUPTED DATA ARISING
FROM ANY CLAIM OR ACTION HEREUNDER, BASED ON CONTRACT, TORT OR OTHER
LEGAL THEORY AND WHETHER OR NOT SUCH PARTY HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. HAIVISION SHALL NOT BE LIABLE FOR DAMAGES FOR
ANY CAUSE WHATSOEVER IN AN AMOUNT IN EXCESS OF THE FEE PAID TO HAIVISION BY
YOU FOR THE RELEVANT PRODUCT.

5. INDEMNIFICATION
5.1 Indemnification by Haivision.
(a) Haivision shall indemnify and hold You harmless against any and all actions, claims, losses,
damages, liabilities, awards, costs and expenses (including reasonable attorneys' fees) ("Claims")
arising out of i) any accusation or purported violation of any third person's US and copyright,
trademark, patent rights or trade secrets, proprietary information on account of Your use of the
Licensed Software when used in accordance with the terms of this Agreement, or (ii) relating to or
arising out of any negligence or willful misconduct on the part of Haivision or any breach by
Haivision of the terms of this Agreement or any Maintenance and Support Agreement, or applicable
law. You shall promptly notify Haivision in writing of any such Claim and promptly tender the control
of the defense and settlement of any such Claim to Haivision. Haivision shall thereafter undertake
the defense of any such Claim using counsel of its choice. You shall cooperate with Haivision, in
defending or settling such Claim at the expense of Haivision; provided that Haivision shall not settle
any Claim against You which would require the payment of money by You without the prior written

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 consent of You, which consent shall not be unreasonably withheld. You shall have the right to
consult and provide input into the defense with counsel of its choice at its own expense. Haivision
shall not reimburse You for any expenses incurred by You without the prior written approval of
Haivision, which approval shall not be unreasonably withheld.
(b) If any Licensed Software is, or in the opinion of Haivision may become, the subject of any Claim
for infringement, then Haivision may, or if it is adjudicatively determined that any of the Licensed
Software infringes in the manner described above (except to the extent that any translation,
modification, addition or deletion or combination by You is the sole source of such Claim), then
Haivision shall, at its option, either (i) procure for You the right to continue use of the Licensed
Software for the term hereof, (ii) replace or modify the Licensed Software with other suitable and
reasonably equivalent products so that the Licensed Software becomes non-infringing, or (iii)
terminate this Agreement and refund to You a portion of the fee paid for the relevant Product.
(c) Haivision shall have no liability for: (i) the use of other than the then current release of the
Licensed Software; (ii) the use of the Licensed Software other than as set forth in its accompanying
documentation and as permitted herein; (iii) the modification of any of the Licensed Software by
any party other than Haivision; or (iv) any infringement arising from the use of any Licensed
Software by You after Haivision has issued a written notice to You requiring You to cease using
such Licensed Software when Haivision exercises its option to terminate the License pursuant to
Section 3.2 (collectively, "Exclusions"). SECTION 5.1 STATES HAIVISION'S ENTIRE
OBLIGATION WITH RESPECT TO ANY CLAIM REGARDING THE INTELLECTUAL PROPERTY
RIGHTS OF ANY THIRD PARTY.
5.2 Indemnification by You. You shall indemnify and hold Haivision harmless against any and all
Claims directly or indirectly arising out of, or in any manner whatsoever associated or connected
with Your performance, purported performance or non-performance of its rights and obligations
under this Agreement, and against any and all Claims incurred by or on behalf of any of the
foregoing in the investigation or defense of any and all such Claims.

6. OTHER PROVISIONS
6.1 Export and Other Restrictions. This Agreement, and all Your rights and Your obligations under
this Agreement, are subject to all applicable Canadian and U.S. Government laws and regulations
relating to exports including, but not limited to, the U.S. Department of Commerce Export
Administration Regulations and all administrative acts of the U.S. Government thereunder. In the
event the Licensed Software or the Hardware is exported from the United States or re-exported
from a foreign destination, You shall ensure that the distribution and export/re-export of the
Licensed Software or the Hardware is in compliance with all laws, regulations, orders, or other
restrictions of the U.S. Export Administration Regulations. You agree that neither it nor any of its
Affiliates will export/re-export any Licensed Software, Hardware, technical data, process, Products,
or service, directly or indirectly, to any country for which the Canadian government or United States
government (or any agency thereof) requires an export license, other governmental approval, or
letter of assurance, without first obtaining such license, approval or letter.

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 6.2 Publicity. Neither party shall make or authorize or permit any other person to make any
announcement or other like statement concerning this Agreement or the subject matter, terms or
conditions hereof, without the other party's prior written consent.
6.3 Transfer and Assignment. Haivision may assign, sublicense, or transfer this Agreement and/or
any or all of its rights or obligations hereunder. You may not assign, transfer or delegate any of its
rights or obligations hereunder (whether by operation of law or otherwise) without the prior written
consent of Haivision. Any unauthorized assignment, transfer or delegation by You shall be null and
void. No other Person shall have or acquire any right under or by virtue of this Agreement.
6.4 Waiver and Amendment. No modification, amendment or waiver of any provision of this
Agreement shall be effective. No failure or delay by either party in exercising any right, power or
remedy under this Agreement, except as specifically provided herein, shall operate as a waiver of
any such right, power or remedy. Without limiting the foregoing, any terms and conditions of the
Entitlement or similar materials submitted by either party to the other shall be of no force or effect.
6.5 Enforcement by Third Party. For any Licensed Software licensed by Haivision from other
suppliers, the applicable supplier is a third party beneficiary of this Agreement with the right to
enforce directly the obligations set forth in this Agreement against You.
6.6 Governing Law. This Agreement shall be governed by and construed in accordance with the
laws of the Province of Québec, Canada and the Laws of Canada applicable therein (excluding any
conflict of laws rule or principle, foreign or domestic).
6.7 Severability. If any provision of this Agreement is held by a court of competent jurisdiction to be
contrary to law, such provision shall be changed and interpreted so as to best accomplish the
objectives of the original provision to the fullest extent allowed by law and the remaining provisions
of this Agreement shall remain in full force and effect.
6.8 Force Majeure. Neither party shall be liable to the other party for any failure or delay in
performance to the extent that such delay or failure is caused by fire, flood, explosion, war,
terrorism, embargo, government requirement, labor problems, export controls, failure of utilities,
civil or military authority, act of God, act or omission of carriers or other similar causes beyond its
control. If any such event of force majeure occurs, the party delayed or unable to perform shall give
immediate notice to the other party, and the party affected by the other's delay or inability to
perform may elect, at its sole discretion, to terminate this Agreement or resume performance once
the condition ceases, with an option in the affected party to extend the period of this Agreement up
to the length of time the condition endured. Unless written notice is given within 30 calendar days
after the affected party is notified of the condition, the latter option shall be deemed selected.
During an event of force majeure, the affected party shall exercise reasonable effort to mitigate the
effect of the event of force majeure.
If you have questions, please contact Haivision Systems, Inc., 4445 Garand, Montréal, Québec,
H4R 2H9 Canada.

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