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Definition
“Human Resource Management is a management function concerned with hiring,
motivating and maintaining people in an organisation.” It focuses on people in the organisation.
Scope
● Human Resource Planning:
● Definition: The process of anticipating and planning for future
workforce needs. ● Importance: Ensures the organization has the right number of people with the right skills at the right time. ● Key activities: ○ Forecasting future labor demand ○ Analyzing current workforce capabilities ○ Identifying gaps between current and future needs ○ Developing strategies to address these gaps
● Job Analysis and Design:
● Definition: The systematic process of collecting information about job
duties, responsibilities, and requirements. ● Importance: Provides the foundation for many other HR functions. ● Key activities: ○ Determining job duties and responsibilities ○ Identifying necessary skills and qualifications ○ Creating job descriptions and specifications ○ Designing jobs to maximize efficiency and employee satisfaction
● Recruitment:
● Definition: The process of attracting qualified candidates for job
openings. ● Importance: Critical for building a talented workforce. ● Key activities: ○ Developing recruitment strategies ○ Creating job postings ○ Utilizing various recruitment channels (e.g., job boards, social media, employee referrals) ○ Building an employer brand to attract top talent
● Selection:
● Definition: The process of choosing the most suitable candidates from
the pool of applicants. ● Importance: Ensures the organization hires individuals who can contribute effectively. ● Key activities: ○ Screening resumes and applications ○ Conducting interviews (structured, unstructured, or behavioral) ○ Administering tests (skills, personality, aptitude) ○ Checking references and conducting background checks
● Orientation:
● Definition: The process of introducing new employees to the
organization and their roles. ● Importance: Helps new hires adjust quickly and become productive. ● Key activities: ○ Providing information about company policies and procedures ○ Introducing new employees to their colleagues and workspace ○ Explaining job responsibilities and expectations ○ Facilitating the completion of necessary paperwork
● Training and Development:
● Definition: Activities designed to enhance employees' knowledge,
skills, and abilities. ● Importance: Crucial for maintaining a skilled and adaptable workforce. ● Key activities: ○ Assessing training needs ○ Designing and delivering training programs ○ Providing opportunities for career development ○ Evaluating the effectiveness of training initiatives
● Performance Appraisal and Job Evaluation:
● Definition: The process of assessing employee performance and
determining the relative worth of jobs within an organization. ● Importance: Essential for fair compensation, promotions, and identifying areas for improvement. ● Key activities: ○ Setting performance standards and goals ○ Conducting regular performance reviews ○ Providing feedback and coaching ○ Evaluating jobs based on their responsibilities and requirements
● Employee and Executive Remuneration:
● Definition: The compensation and benefits provided to employees and
executives in return for their work. ● Importance: Critical for attracting, motivating, and retaining talent. ● Key activities: ○ Developing compensation strategies ○ Designing salary structures and pay grades ○ Implementing bonus and incentive plans ○ Managing benefits programs (e.g., health insurance, retirement plans)
Objectives
● Personal Objectives:
● Employee Satisfaction and Engagement: HRM aims to ensure that
employees are satisfied with their work, feel engaged, and find meaning in their contributions. ● Work-Life Balance: HRM policies and practices help employees achieve a healthy balance between their professional and personal lives. ● Career Development: HRM supports employees' career growth and progression through training, mentoring, and succession planning. ● Employee Well-being: HRM focuses on promoting the physical, mental, and emotional well-being of employees.
● Functional Objectives:
● Talent Acquisition: HRM is responsible for attracting, selecting, and
retaining the best-fit talent for the organization. ● Performance Management: HRM designs and implements effective performance management systems to align employee goals with organizational objectives. ● Training and Development: HRM invests in upskilling and reskilling employees to enhance their capabilities and adaptability. ● Employee Relations: HRM manages the relationship between the organization and its employees, addressing issues such as grievances, disciplinary actions, and labor relations.
● Organisational Objectives:
● Organizational Effectiveness: HRM contributes to the overall
effectiveness and efficiency of the organization by ensuring the right people are in the right roles. ● Competitive Advantage: HRM plays a strategic role in developing and maintaining the organization's competitive edge through human capital management. ● Organizational Culture: HRM shapes and reinforces the organization's culture, values, and norms to foster a positive and productive work environment. ● Productivity and Profitability: HRM's efforts in areas like workforce planning, employee engagement, and compensation management contribute to enhanced productivity and profitability.
● Societal Objectives:
● Ethical and Legal Compliance: HRM ensures the organization's policies
and practices adhere to relevant labor laws, regulations, and ethical standards. ● Corporate Social Responsibility: HRM can contribute to the organization's social responsibility initiatives, such as diversity and inclusion, environmental sustainability, and community engagement. ● Talent Development: HRM's investment in employee training and development helps build a skilled workforce that benefits the broader community and society. ● Economic Contribution: Effective HRM practices can contribute to the overall economic well-being of the community and society through job creation, tax contributions, and economic stability.
Functions
● Human Resource Planning: This is the foundation of effective HRM. It
involves forecasting future workforce needs, analyzing current skills and talent, and developing strategies to attract, retain, and develop the right people to meet organizational goals. Without strategic planning, organizations can face talent shortages, misaligned skills, and difficulty adapting to changing business needs. ● Recruitment and Selection: This function is crucial for attracting and hiring the best talent. It includes defining job requirements, advertising positions, screening applications, conducting interviews, and making hiring decisions. A well-structured recruitment and selection process ensures that new hires are qualified, competent, and fit the organization's culture.
● Training and Development: Investing in employee training and
development is essential for enhancing skills, knowledge, and adaptability. This function involves identifying training needs, designing and delivering training programs, and evaluating their effectiveness. Well-trained employees are more productive, innovative, and engaged, contributing to the organization's success.
● Performance Management: This function helps align individual goals with
organizational objectives. It involves setting performance goals, providing regular feedback, conducting performance appraisals, and recognizing achievements. A robust performance management system helps improve employee productivity, identify areas for development, and create a culture of accountability.
● Compensation and Benefits: This function involves determining fair and
competitive salary structures, providing benefits packages, and administering payroll. Attractive compensation and benefits packages are crucial for attracting and retaining talent, motivating employees, and promoting job satisfaction.
● Employee Relations: This function focuses on building positive relationships
between the organization and its employees. It involves addressing grievances, resolving conflicts, and promoting a fair and respectful work environment. Strong employee relations contribute to higher employee morale, reduced turnover, and improved productivity.
● Legal Compliance: HR professionals must ensure the organization adheres
to all relevant labor laws, regulations, and ethical standards. This includes areas such as non-discrimination, equal opportunities, workplace safety, and data privacy. Compliance is crucial for avoiding legal issues, maintaining a positive public image, and creating a fair and ethical workplace.
● Assessment: This function involves evaluating employee performance,
skills, and potential. It includes tools like skills assessments, personality tests, and performance appraisals. Assessment helps identify areas for development, make informed decisions about promotions and placements, and provide valuable feedback to employees. ● Placement: This function involves assigning employees to the right roles based on their skills, experience, and career aspirations. Effective placement helps maximize employee potential, improve job satisfaction, and enhance organizational productivity.
● Union-Management Relations: In organizations with unions, this function
involves managing the relationship between the employer and the labor union. It includes collective bargaining negotiations, grievance handling, and ensuring compliance with labor agreements. Strong union-management relations promote a more harmonious and productive workplace.
Difference between PM AND HRM
Dimension Personnel Management HRM
Aims to go beyond Employment Contract Careful written contract contract Rules Clear rules Can outlook Guide to management Procedure Business needs actions Norms/Custom and Behaviour referent Values/Mission practices Managerial task and Monitoring nurturing labours Key relations Labor management customer Piecemeal (small work at Initiative Integrated a time) Speed of decision Slow Fast Transformational Managerial role Full process leadership Communication Indirect direct Prized management skill Negotiation facilitation Integrated task Selection Separate function
Pay Fix grades Performance related
Conditions Separately negotiated Harmonised Collective bargaining Labour management Individual contract contracts Job design Division of labour Team work Manage culture and Conflict handling Reach on temporary basis climate Training and Controlled to courses Learning companies development Focus on attention for Wide cultural, structural Personnel procedures intervantions and Personnel strategies Labor is treated as tool Respect for employees Asset of the organisation which is replaceable Interest of organization Shared interest Mutality of interest are uppermost Evolution Earlier to HRM Latest evolution to HRM Locus of control External internal Organizing principle Top to down decentralized