SHAMBERERE TECHNICAL TRAINING INSTITUTE

INDUSTRIAL ATTACHMENT REPORT

NAME : CATHERINE WEKAYIA

ADM NO. 5141

COURSE : INFORMATION COMMUNICATION

TECHNOLOGY INSTITUITION : LUBAO FREQUENCY

MODULATION LTD DEPARTMENT : ICT SECTION

PERIOD : 3 MONTHS (01/01/2022 – 31/03/2022)

ASSESSOR : MR. MOSES SUMBA

SUPERVISOR : MR. ODUOR

CHARLES SUBMITTED ON :
 DECLARATION

I hereby declare that this report is my own original work and it contains a summary of the work I
did at Lubao FM for a period of three months. I also declare that information provided in this
report is true and has not been altered in any way.

NAME: CATHERINE WEKAYIA

SIGN…………………………. DATE……………………………..

DECLARATION BY THE SUPERVISOR

This attachment report has been submitted with my approval as the supervisor.

NAME: MR. ODUOR CHARLES

SIGN…………………………….

DATE………………………………
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ACKNOWLEDGMENT

I thank The Almighty God for his mercies, protection and blessings in my life. It’s only because
of Him that I exist.

I take this opportunity to appreciate the entire Lubao FM Management particularly the Director
Mr. Oduor Charles for his full support throughout the entire period.

I also wish to acknowledge my Assessor Mr. Moses Sumba and Shamberere Technical Training
Institute for working in hand to make sure I was assessed.

I also wish to recognize the support of my Parents, brothers, relatives, friends and all colleague
attachees who we worked together for three months at Lubao Fm.
 II

ABSTRACT/EXECUTIVE SUMMARY

This report is a compilation of the 3 months (12 weeks) industrial attachment I had at Lubao
Frequency Modulation LTD, ICT Section. It outlines a summary of the work done during the
period, challenges faced and also includes suggestions and recommendations on how to counter
the problems. It also highlights specific tasks performed, strong and weak areas of the attachment
as compared to the curriculum. My assessor Mr. Moses Sumba assessed me on 7th March 2022.

III
 TABLE OF CONTENTS
DECLARATION..........................................................................................................................I
ACKNOWLEDGEMENT...........................................................................................................II
ABSTRACT/EXECUTIVE SUMMARY..................................................................................III

PART I: INTRODUCTION.........................................................................................................1
History…...............................................................................................................................1
Vision and mission statement................................................................................................1
Objectives/duties...................................................................................................................1
Organization structure...........................................................................................................2

PART II: DEPARTMENT OVERVIEW...................................................................................3

Key functions and activities..................................................................................................3
Main objectives for the attachment exercise.........................................................................4
Assigned duties and responsibilities.....................................................................................4

PART III: EVALUATION OF THE ATTACHMENT..............................................................6

The successes of the program as compared to the Curriculum.............................................6
Challenges encountered.........................................................................................................6
How the challenges were solved….......................................................................................7
Recommendations for my training institution…..................................................................7
Recommendations for the attachment company…...............................................................7
Summary of the daily activities.............................................................................................7

PART IV: BIBLIOGRAPHY/REFERENCE............................................................................10

PART V: APPENDIX...............................................................................................................11
1.0 INTRODUCTION
1.1 HISTORY
Lubao FM (102.2Mhz) is a commercial community based radio station certified and licensed by
Communication Authority of Kenya and regulated by Media Council of Kenya to conduct
broadcasting activities in line with regulations provided from Lubao Sub Location, Shinyalu sub
County, Kakamega County. It covers western part of Kenya and it is located at Lubao market
along Kakamega – Webuye highway. Its main theme is to unite communities. The radio station
can also be accessed worldwide via their online platforms. It also has a special and well
equipped computer laboratory that offers computer studies and solve computer related issues
alongside online customer services and support. It hosts both journalism and ICT attaches from
all recognized institutions in Kenya.

1.2 VISION AND MISSION STATEMENT

1.2.1 VISION STATEMENT

Bringing communities together in sports, Economic development, health, ICT and
Environmental matters.

1.2.2 MISSION STATEMENT

Providing news and information in the simplest and understandable form.

1.2.2 OBJECTIVES/ DUTIES AND RESPONSIBILITIES

EDUCATE INFORM ENTERTAIN
Their programs are aimed at The station informs its The station provides
educating the public about listeners on the latest entertainment to its listeners
socio – economic aspects , happenings locally, through music, comedy,
health education and nationally and religion, politics and sports
development. internationally. program.

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1.3 ORGANIZATIONAL STRUCTURE
The Chief Executive Officer (C.E.O) is the head of the institution. Below him there is the
director in charge of finance, and the human resource manager. The rest of the staff
(presenters, reporters, news editors, studio technician, education coordinator, receptionist
and the ICT attendant) are under the director of operations.

CEO
DIRECTOR OF FINANCE DIRECTOR OPERATIONS HUMAN RESOURCE
MANAGER

Presenters Reporters News Studio Education Receptionist ICT

editor technician coordinator attendant
2.0 DEPARTMENT OVERVIEW
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Considering the many departments at Lubao FM, ICT department is the one that contributed
most to my professional growth during the 12 weeks attachment period.

2.1 KEY FUNCTIONS AND ACTIVITIES

At Lubao Fm, the ICT department is tasked to carry out the following tasks:

• Networking. The department is tasked with installing and maintaining networking

hardware and software, assigning names and addresses to each computer or device on
the network and finally assigning names and identification numbers (IDs) to the
network users.

• Repair and maintenance of ICT related equipment as well as diagnosing faulty

ones. The ICT team is also responsible for repairing and maintaining all ICT gadgets in
the institution. They also vet and identify the machines that are in condition and those
that are not.

• Help in passing knowledge to the group of students undertaking computer studies

at Witaba Foundation ICT Center. The ICT persons are also tasked to offer training to
computer studies student. Every individual is tasked to teach an area in which he/she is
best in.

• Software installation and equipment installation. The department also helps in

installing new bought ICT gadgets at the institution as well as installing software in
the machines for both the institution and potential clients.

• Help in recording and editing of radio programs. Due to the Covid-19 measures, all
clients cannot get access to the studio one on one. This has forced them to record their
programs in advance after which it will be edited and aired later. The ICT team helps
in making this a success.
 • Helping the Journalism and Mass Communication attaches through some ICT
related tasks. The main purpose for industrial attachment is to gain skills in your area
of study and learn how to interact with people. Since Journalism entirely depends on
ICT, the ICT team helps them whenever they are in need.

• Updating sofwares. Due to the emerging trends and increasing innovations in ICT it is
advisable to be updated always. The teams check whether there are update to the
current softwares at the institution and look for a perfect way to acquire them.

• Creating of Promos and advertisements. They are also tasked with creating of
promos and advertisements that are aired at Lubao Fm.

• Carrying out online cyber services to customers at Witaba Foundation ICT

center. The ICT Center offers online servicrs which includes: e-mail creating, payslips
download, KRA services, examination registration and results printing, certificate of
good conduct application, driving license application and renewal, also birth certificate
application among others.

• Carrying out printing and photocopying services for the institution, staff and
clients. They also offer printing and photocopying services as part of their cyber
business operation.

2.2 MAIN OBJECTIVES FOR THE

ATTACHMENT EXERCISE
The main objectives of the attachment exersise as specified by the curriculum includes the
following:

• Perfection of practical and theoretical skills in the use of Microsoft Office

Application Programs.
• To gain knowledge and skills in Installation, Configuration and Maintenance of
ICT equipments.
• Improve and gain basic skills in Installation, Configuration and Maintenance of
Networks.
• Customer ICT Support.
 • Proficiency in Computer Application Programs.
• Computer - Based Networking Skills.

2.3 YOUR ASSIGNED DUTIES AND RESPONSIBILITIES

personally, the following duties and responsibilites in the institution were assigned to me.

i. Audio recording and editing for clients. Due to the covid -19 pandemic, not all clients,
presenters and visitors were able to go on air live, therefore some programs were being
recorded and later played on air by the few presenters who were present at the studio.

ii. Designing tasks using Microsoft Office Application Programs. I was also task with some
designation tasks including creation of pictorial adverts which were there after uploaded
to the website and creation of host's show script using Microsoft PowerPoint.

iii. Configuration, repair and maintenance of networks. I was tasked with extension of
network cables, repairing them and configuring them so as to make sure they are serving
their purpose accordingly.

iv. Repair and maintenance of computers. Tasks under repair and maintenance of
comp4uters included blowing of dust using the blowers, changing of the power supply,
replacement of the CMOS battery, RAM expansition, slaving the hard drives and
changing/replacing the CD - ROM.

I was tasked to help in installation, repairing and uprgrading/updating of softwares. The

softwares I mainly worked on includes Operating systems (Windows), Microsoft Office,
Antiviruses, driver packs, browsers Dj softwares and the typing tutors(Typing master
pro 7 and 10).

Some memory management practices like disk defragmentation and disk cleanup were
also among my assigned tasks

v. Customer ICT support. I was assigned to help in both online and offline customer
 support at Witaba Foundation ICT Center Cyber.

Online services included KRA services, E-Citizen services, E-mail services, Results slips

downloading and documents uploading among others.

Offline services included Photocopying, Printing, Lamination, Typesetting and Binding

among others.

vi. I was also tasked with configuring computer for easy sharing of data/files using the

Ethernet cables since all the computers were connected to the same network. This task

also included installation of wireless drivers for wireless sharing of files between

computers.

3.0 EVALUATION OF THE ATTACHMENT

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Below is a summary of the success, challenges, some solutions initiated to solve the challenges and
recommendations from my perspective point of view.

3.1 SUCCESSES OF THE ATTACHMENT EXERCISE

i. Basic Installation, Configuration and Repair of ICT Equipment.

The institution had a well-equipped computer laboratory alongside a bulk of faulty

computers and printers that I had to work on. This greatly impacted positively to my
knowledge in ICT equipment repair and maintenance.

ii. Basic skills in Installation, Configuration and Maintenance of networks.

The institution also had a lot of networking and cabling since the entire ICT Center had

no any network cables installed.

iii. Customer ICT support. Due to availability of the Cyber Cafe at the institution of was

able to gain some news skills in Customer ICT support as well as perfecting in the

skills that I already had.

iv. Perfection of practical and theoretical skills in the use of Microsoft Office

Application Programs. Due to some assigned task that included the use of

Microsoft Office Applications from the institution and clients who visited

v. Proficiency in Computer Application Programs.

The activity greatly impacted positively to my knowledge and skills in the use,
installation and management of all Computer Application Programs. This was made
possible by the large number of computers at the institution that I had to interact with.
vi. Computer - Based Networking Skills. Under Computer – Based Networking Skills,
I gained a lot from Lubao Fm’s operations Director who is a profession in computer
science and Information Technology.

3.2 CHALLENGES ENCOUNTERED

• The director of operations who was the most qualified in ICT profession in the
entire Institution was sometimes too busy to interact with the attaches.
• The institution doesn’t have all networking tools that makes it difficult to gain a lot
of networking skills and getting to know how the tolls are used.

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3.3 HOW THE CHALLENGES WERE SOLVED

• Sometimes the Director was forced to arrange a special interactive section with
attaches on weekends. During that period we (attaches) got the opportunity to ask a
lot of questions and the director himself was more than willing to answer and chip in
with assistance.
• The director also used to borrow the networking tools from a friend over the
weekends to make sure we at least get to interact with the tools and learn how to
use them practically.

3.4 RECOMMENDATIONS FOR THE UNIVERSITY

• The institution is highly equipped with ICT equipment and I therefore recommend
my Learning Institution to advise and encourage most of the ICT students to get
attached during their Industrial attachment.
3.5 RECCOMENDATION FOR THE
ATTACHMENT COMPANY
• The institution should at least employ an ICT attendant to help the director in carrying
out ICT related tasks as well as helping the attaches through their difficult areas.
• The Institution should also purchase their own networking tools so that the attaches
can get to learn and perfect their networking skills during their free time on their own.

3.6 SUMMARY OF THE DAILY ACTIVITIES

DURING THE ATTACHMENT PERIOD.

• Blowing dust from the machine. Blowing dust from the machine is one of the
frequently performed management practice. I used to blow dust from all the machines
at least once per week.

• Updating of the antiviruses. Frequent updating of the antiviruses was a key data
security practice that I carried out. The most common antiruses that I interacted
with included Smadav and Kaspersky.

• Installation, Repair and Upgrading and Downgrading of the Microsoft Office

application programs. Under this I used to install the Ms Office for clients and
for the institution, repair malfunctioning Ms office applications and upgrading
from either office 2007 t0 2010, or 2010t0 2013. Some others clients had office
2010 installed but preferred to use 2007 which resulted to the downgrading option.
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• Installation of the operating systems (WINDOWS). I majorly worked

on upgrading the OS from windows 7 to windows 10. I also gained skills
in booting and changing/configuring the boot order so as to boot from your
appropriate boot media.
• Changing and replacement of the power supply. I used to remove the
faulty power supply systems and replace them with new ones or the
ones that are functioning normally.

• Audio recording and editing. Audio recording and editing using adobe
audition software was also one of my assigned tasks. This was due to the
covid – 19 protocols that made it difficult for everybody to get access to
the studio one on one.

• Utilization of Microsoft office applications. I was tasked with designing

the radio host scripts using Microsoft PowerPoint, compilation of data
using Microsoft excel, designation of wedding and success cards using
Microsoft Publisher and typing letters using mail merge feature in
Microsoft Word among other tasks.

• Printing, photocopying, scanning and lamination of documents. I

also carried out the above tasks for both the institution and all the clients
who reached out to the cyber for our help.

• KRA services. Here my duties were to files returns, register new

users, retrieve KRA pins and KRA pin certificate re-print as well as
waiver application for debts and penalties.

• E-Citizen services. I used to help in creation new e-citizen accounts,

driving license renewal, birth certificate application, certificate of good
conduct application and downloading, visa and passport application
alongside other government services available on the E-Citizen web
portal.
• Repair and maintenance of networks. I used to repair and maintain
networks so as to ensure they serve their intended purpose
accordingly without any fault.

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• Repair and maintenance of printers. I was also tasked with making sure
that the printer is in the right working condition as well as refilling the ink
whenever the ink levels go down.

• Memory management practices. I used to carry out disk

defragmentation and disk cleanup as memory management practices to all
the computers in the Institution.
4.0 REFERENCE
This report is an extract from the 3 months ( 17/01/2022 – 31/032022) I had at Lubao Fm 9
Frequency Modulation Limited. Information provided in here can be approved by:

1. Mr. Oduor Charles

The Director operations.

 Email : hr@gmail.com

2. Mr. Witaba Fredrick

The Chief Executive Officer

Email : fwitaba@gmail.com

5.0 APPENDIX
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5.1 ID CARD

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