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Business Process Design Sample

Business Process Design Sample

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Ronny Agusta
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12 views4 pages

Business Process Design Sample

Business Process Design Sample

Uploaded by

Ronny Agusta
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Business Process Design 805228603.docx Version 1.

Document
Document the Guide
business process in this section by creating one for each business process.
Refer to or embed the Visio process flow diagram here.
The following template is provided for use with the Accenture Delivery Methods for
<Project Name>
Custom Development – Business Process Design deliverable. The red italic text provides
guidance to the author, and should be deleted before publishing the document.

Where text is intended to be substituted, these areas are formatted as follows: <Text>

Document Use

One copy of this document should be created. This document will be used to capture the
business processes of the to-be system. A separate Visio template is provided for
drawing the business process diagrams.

Business Process Design Sample

Table of Contents

1 Overview.............................................................................................................................................................1
2 Business Processes..............................................................................................................................................1
2.1 Business Process #1 - Purchase Product......................................................................................................................1
2.1.1 Description....................................................................................................................................................... 2
2.1.2 Actors............................................................................................................................................................... 2
2.1.3 Organizational Role..........................................................................................................................................3
2.1.4 Key Inputs.........................................................................................................................................................3
2.1.5 Key Outputs......................................................................................................................................................3

1 OVERVIEW

This document will detail the business processes for the organisation which define the “to-be” system.

2 BUSINESS PROCESSES

2.1 Business Process #1 - Purchase Product

©2015 Accenture. All rights reserved. Accenture, its logo, and 'High Performance. Delivered.' are trademarks of Accenture.
Other trademarks used in these materials are the properties of their respective owners. Confidential Information of
Accenture. For use by Accenture personnel or on Accenture projects.
Business Process Design 805228603.docx Version 1.0

Describe the business process shown in the process diagram and give some context
based on the actors involved and the outcome expected.

2.1.1 Description
A user visits the website and browses the Online Store looking for a product. The user selects a product
and adds it to the Shopping Cart. The user attempts to proceeds to Checkout. The system offers a
registered User (a Customer) an opportunity to login and offers a non-registered User (not a registered
Customer) an opportunity to create an account. Once a Customer is logged in the Checkout process can
proceed. The system will then update the Stock Level.

2.1.2 Actors
List the actors which are involved in this business process. Clearly identify which actor is the
primary actor.

 Customer - actor
 User - Possibly a Customer
 System - Primary actor

Modified: 21/10/2024 15:04 2 Last modified by: User


©2015 Accenture. All rights reserved.
Confidential Information of Accenture. For use by
Accenture personnel or on Accenture projects.
Business Process Design 805228603.docx Version 1.0

2.1.3 Organizational Role


If the primary actor is a user, define the role within the organization that the user plays during
the activity.

 The system hosts the web site and navigation


 The system offers the catalogue of products
 The system signs-in registered Customers and can create accounts for non-customers
 The system performs the purchase process

2.1.4 Key Inputs


List the key high-level inputs for the activity.

 A catalogue of products
 A list of registered users

2.1.5 Key Outputs


List the key high-level outputs for the activity.

 A purchase
 An updated stock level

Modified: 21/10/2024 15:04 3 Last modified by: User


©2015 Accenture. All rights reserved.
Confidential Information of Accenture. For use by
Accenture personnel or on Accenture projects.
Business Process Design 805228603.docx Version 1.0

Revision History

Date Version Description Author

<Date> <Version #> <Description> <Name of Author>

Note: This section should be removed if a document management tool is used which will track
the version history.

Modified: 21/10/2024 15:04 4 Last modified by: User


©2015 Accenture. All rights reserved.
Confidential Information of Accenture. For use by
Accenture personnel or on Accenture projects.

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