AlerView v1.

2
User Operation Guide

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AlerView User Operation Guide

User Agreement And Limited Warranty

IMPORTANT - PURCHASE OF ALERTON PRODUCTS OR USE OF SOFTWARE, FIRMWARE AND / OR
ACCOMPANYING DOCUMENTATION (DEFINED BELOW) IS SUBJECT TO LICENSE RESTRICTIONS AND
LIMITED WARRANTY. CAREFULLY READ THIS AGREEMENT BEFORE USING ALERTON PRODUCTS,
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This is a legal "Agreement," concerning the purchase of Products and use of Software, Firmware and/or
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purchasing, has purchased, or is using the Products, Software, Firmware or Documentation) and Honeywell, 16201
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PURCHASE OF ALERTON PRODUCTS OR USE OF SOFTWARE, FIRMWARE AND / OR ACCOMPANYING

DOCUMENTATION INDICATES USER'S COMPLETE AND UNCONDITIONAL ACCEPTANCE OF THE TERMS
AND CONDITIONS SET FORTH IN THIS AGREEMENT.

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days from the date of their shipment from Honeywell or the remainder of the Product Warranty Period of the originally

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shipped Alerton Product (the "Repair/Replacement Warranty Period"). During the Product Warranty or
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by the U.S. Government or a U.S. Government subcontractor is subject to the restrictions pursuant to DFARS

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227.72013 (October 1988) and DFARS 52.227-19 (June 1987), as amended and as applicable. Manufacturer,
licensor and publisher is Honeywell, 16201 25th Avenue West, Lynnwood, WA 98087 USA.

9. Statute of Limitations. No action for any breach of a warranty, if any, deemed or actual, may be commenced more
than one (1) year following the expiration of such warranty.

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between User and Honeywell and supersedes any proposal or prior agreement or any other communications
between Honeywell or any of its representatives and User relating to the use of the Software, Firmware,
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courts located in Snohomish County, Washington, USA. If User has any questions regarding this Agreement, User
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This Agreement shall inure to the benefit of and be binding upon the parties and their successors, administrators,
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provision of this Agreement, User shall specifically continue to be fully obligated to comply with all of the requirements
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shall apply to any breach of such obligations.

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 Contents

CONTENTS
What’s New in AlerView v1.2 ................................................................................................................... 1
The AlerView ........................................................................................................................................... 1
Operating the AlerView............................................................................................................................ 3
Home Screen ......................................................................................................................................... 3
Logging In/Out ....................................................................................................................................... 4
Device Tiles ........................................................................................................................................... 5
Point Tiles .............................................................................................................................................. 5
Analog Point Tiles .............................................................................................................................. 5
Binary Point Tiles ............................................................................................................................... 7
Reading of Data ..................................................................................................................................... 8
Settings ................................................................................................................................................... 9
View System Logs................................................................................................................................ 10
System Logs .................................................................................................................................... 10
Point Logs ........................................................................................................................................ 10
Users ................................................................................................................................................... 11
Change Admin Password PIN .............................................................................................................. 12
Refresh Device Connections ................................................................................................................ 13
Reload Configuration File ..................................................................................................................... 14
Update Dashboard (Home Screen)....................................................................................................... 16
BACnet Settings................................................................................................................................... 16
Network Settings .................................................................................................................................. 17
Check for App Updates ........................................................................................................................ 18
AlerView Version Number .................................................................................................................... 19
Audit Logging ........................................................................................................................................ 20
Compass Device Manager..................................................................................................................... 21
Device Scan......................................................................................................................................... 21
Device Profile ....................................................................................................................................... 21
Send/Save ........................................................................................................................................... 21
File Size ................................................................................................................................................ 22
BACnet Messages ................................................................................................................................. 22

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WHAT’S NEW IN ALERVIEW V1.2

1. Added ability to update the AlerView APK application via the USB port of the AlerView. For
details, see page 18.

THE ALERVIEW
The AlerView is a touch panel display for monitoring and controlling BACnet systems. The
AlerView can be configured to communicate using either BACnet/IP or BACnet/MSTP.
The AlerView provides secure, easy access to any device connected to the BACnet
internetwork. Ideal for localized monitoring and management of devices, users can view and / or
modify data points based upon their profile permissions, providing real-time insights into current
conditions and eliminating calls to facilities or the need to manage routine set point changes via
Compass.

Figure 1. Overview of AlerView - Home screen Figure 2. Overview of AlerView - Device Tiles screen

Figure 3. Overview of AlerView - Device Tiles screen Figure 4. Overview of AlerView - Point Tiles screen

Users can view the present value property of the following BACnet objects: analog input (AI),
binary input (BI), analog output (AO), binary output (BO), analog value (AV), and binary value
(BV).

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Users can command the present value property of the following BACnet objects: analog value
(AV) and binary value (BV); as well as command a priority array index of an analog output (AO),
binary output (BO), analog value (AV), and binary value (BV).
The AlerView can be flush-mounted on a wall or panel door, surface-mounted on a wall or panel
door, or mounted inside an enclosure.
The AlerView comes with three power options to provide flexibility for a variety of configurations.
The AlerView is feasible with power supply as:
- 110-240VAC, 50/60 Hz @ 0.65 A (supplied AC-adapter)
- PoE IEEE 802.3af (15.4 W, 48 V)
- 9-30 VDC direct (using wire/plug from AC adapter).
Device Manager of Compass 1.6.5 or newer is used to send the configuration file
(DeviceConfiguration.zip), application file (APK), as well as a BACnet Time Sync to the
AlerView.

NOTE: Using Compass v1.6.4 only the configuration file

(DeviceConfiguration.zip) and a Time Sync can be sent to the AlerView.
Compass v1.6.5 added the ability to send the application file (APK).

Check Table 1 for more information resources of AlerView.

Table 1. Other information resources for AlerView
Document ID Contains
AlerView Data Sheet A summary of applications, capabilities, and technical data
AlerView Installations Guide Installation instructions for the AlerView.

AlerView Configuration & Setup Guide Instructions on how to configure and setup the AlerView

Compass 1.6.4 Workstation User Guide Describes the features available in the workstation interface
and gives instruction to accomplish tasks with those
features.

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OPERATING THE ALERVIEW

Home Screen
Once the AlerView has been configured and setup, the user is presented with the Home screen.
The Home screen is customizable. It also provides an overview of the application interface
using text, images, and read-only point tiles.
The toolbar along the top of the Home screen as shown in Figure 5 has, from left to right, a
Logo (optional), Title Text, Log-in/log-out icon, and access to the Display Settings.

Figure 5. Home Screen (example)

The Home screen display may have a background image or the Alerton logo. In addition, the
Home screen display may have a minimum of one and maximum of six read-only points.

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Logging In/Out
A user logs in by tapping the Log In/Out icon on the toolbar. When tapped, the user is
presented with the login screen as shown in Figure 6 and prompted to enter their credentials.

Figure 6. Sample of Login template

Each user is assigned with a unique three-digit user ID with a default password pin of 0000.
When a user logs in the first time,
• It is mandatory to enter the unique User ID followed by the default PIN (0000), and then
tap the check mark.
For example, if the User ID is 001 then enter the first-time login PIN as 0010000.
• The user is then presented with having to change the default PIN.
• Enter the password PIN (minimum of 4 to maximum of 7 digits) to set the new private
password PIN.
• Once a user is logged in, tap on the Home screen will open the Device Tiles screen.
A user can change the password PIN by logging in with current PIN and tapping “CHANGE PIN”
on the toolbar. A logged in user can choose to log out by tapping the Log In/Out icon on the
toolbar. If a logged in user remains idle for 300 seconds (5 minutes), the display will
automatically log out the user and return to the home screen. The 300 seconds (5 minutes),
auto-logout time is a fixed time and not adjustable.

Admin User: When you log in with the Admin User ID PIN 000 and Admin User Password PIN,
you have full access to all tiles and the Admin Settings Menu. When logged in as the Admin
User, the auto-logout feature is disabled. You must log out manually.

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Device Tiles
Logged in users can access the Device Tiles by tapping on the Home button on toolbar as
shown in Figure 7. Data points presented on a Device Tile are read-only.
Each Device Tile represents a specified BACnet device. Tapping on a Device Tile takes the
user to a Point Tile Template. The ability for a user to access Point Tiles is dependent on a
user’s Access Level being equal to or greater than the Access Level setting of the Device Tile.

Figure 7. Device Tile screen (example)

Users can access additional Device Tiles by swiping right to left on the screen. Multiple screens
of Device Tiles are indicated by the number of dots located at the bottom of the display screen;
pressing on any dot will jump the user to that screen.
If communication with a device is lost or not available, data points appear as “NR”.
If the Device tile has been misconfigured, e.g. data point does not exist or is not supported,
“Error” is displayed as text where the value of the featured point would normally be displayed.

Point Tiles
AlerView enables users to view the Point Tiles configured for a device by using Device Tiles.
A Point Tile represents an AI/AO/AV value or a BI/BO/BV state; presented as read-only or
modifiable. The ability for a user to modify a Point Tile is dependent on a user’s Access Level
being equal to or greater than the Access Level setting of the Point Tile. For more details, refer
the AlerView Configuration and Setup Guide (31-00327) on Alerton Support Network (ASN).
Point Tiles that can be modified have two or three buttons as mentioned below, that provide the
following functionality.
Analog Point Tiles
Analog Point Tiles that represent an AV without a priority array have an up button and a down
button as shown in Setpoint High Limit point tile of Figure 8, which when tapped will increment

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or decrement the value. Once either button is tapped, a queue is established to track any
subsequent taps so that a single write request that encapsulates the difference in changes is
sent after an idle state of 1.5 seconds.

Figure 8. Analog (Top row: AI, AV, AO) and Binary (Bottom row: BI, BV, BO) Point Tile

Analog Point Tiles that represent an AO or an AV with a priority array have three buttons: an up
button, a down button, and a null button as shown in Economizer OA Damper point tile of
Figure 8 above. The up/down buttons increment/decrement the value as described above. The
null button will relinquish control to automatic. The null button can be customized to show
alternative text instead of being blank. A highlighted null button indicates a commanded null
state, i.e. automatic. A null button not highlighted indicates a manual commanded state, i.e.
manual operator value.
Users can access additional Point Tile screen by swiping right to left on the screen. Multiple
screens of Point Tiles are indicated by the number of dots located at the bottom of the display
screen; pressing on any dot will jump the user to that screen.
If communication with a device is lost or not available, data on the Point Tile appears as "NR".

If the Point Tile has been misconfigured, e.g. data point does not exist or is not supported,
"Error" is displayed as the text where the value of the Point Tile would normally be displayed.

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Figure 9. Sample of Update Value for Point Tiles

Analog Point Tiles can be directly modified by tapping anywhere on the tile outside of the
buttons. Use the Update Value dialog box as shown in Figure 9 to enter value. Tap SET VALUE
to save and apply the changes.

Binary Point Tiles

Binary Point Tiles that represent a BV without a priority array have two buttons that represent
the Enable and Disable states as shown in Display Time on MS4 point tile of Figure 8. Buttons
can be customized to show alternative text instead of active and inactive. For more details on
how to customize the button text, refer the AlerView Configuration and Setup Guide (31-00327)
on Alerton Support Network (ASN).The highlighted button indicates the current user command.
Binary Point Tiles that represent a BO or a BV with a priority array have three buttons that
represent the active, inactive, and null states as shown in Exhaust Fan Control point tile of
Figure 8. Buttons can be customized to show alternative text instead of active, inactive, and null.
If the Point Tile data point does not exist or an error occurs while sending a read property
request, the tile will display an error state. A message will appear over the top of the point tile
specifying the error and suggesting the user to contact the System Administrator or the
Authorized Alerton Dealer.

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Reading of Data
Device Tiles and Point Tiles will show status of data availability. After setup and loading of the
Device Configuration, the AlerView initiates communication with the system to identify all the
devices on the network and request a reading of present values. During this period, data points
on the Home screen, Device Tiles, and Point Tiles will display "Waiting...".
A data point on the Home screen, Device Tiles, and Point Tiles is deemed unresponsive if it
does not provide a response to a request after 18 seconds, i.e. APDU timeout is 6000ms with a
Retry count of 3 – the APDU and Retry settings are fixed and cannot be adjusted.
Data points on the Home screen, Device Tiles, and Point Tiles show "NR" as the value when a
point is un-responsive.

NOTE: All actions that can be performed on a point tile are disabled when the
point is in either one of the above states.

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SETTINGS
When logged in as the Admin User, the Settings screen can be accessed by pressing on the
Settings icon at the far right on the toolbar (vertical ellipses). The Settings screen provides
several options to update or view the AlerView configuration. Scroll down on the screen to see
all settings options.

Figure 10. Display Settings

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View System Logs

The AlerView is featured to store all changes made by user in system settings and set points.
All changes made by users are tracked in a log file maintained in an internal storage directory.
Tap View System Logs to view all modifications made by user. The logs entries are separated
into two categories:

System Logs
In system logs, changes related to the system such as reloading configuration file, changing the
admin pin are stored and accessible as shown in Figure 11.

Figure 11. Sample of System Logs

Point Logs
In point logs, changes made in Point tiles such as AI/AO/AV value or a BI/BO/BV values are
stored and accessible.

Figure 12. Sample of Point Logs

Refer to Audit Logging section for more details.

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Users
The Users selection in the Settings menu enables the Administrator to view all the users
configured to access the AlerView as shown in Figure 13.

Figure 13. Users (example)

The Administrator can reset one or more user’s password PIN by pressing on the Reset PIN
checkbox. Once selections have been made press on RESET – located on far right of the
screen header.

Figure 14. Users selected (example)

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Figure 15. User Reset (example)

After pressing RESET a warning screen is presented cautioning you on the effects of resetting a
user’s private password PIN. Press YES, RESET USERS to continue or NO to exit.

Change Admin Password PIN

Once tapped, the user is prompted for the current Admin Password PIN. When entered
successfully, the user is prompted to enter the new Admin Password PIN. Once complete, the
user is returned to the settings screen.

Figure 16. Admin Access settings

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Refresh Device Connections

Refresh the device connections by re-initializing the BACnet and network settings to build an
up-to-date table of devices available on the BACnet internet work. Tap the Refresh Device
Connections setting option. A Refresh Device Connections dialog box appears as shown in
Figure 17 at the initiation of the device refresh process. Tap OK to start the refresh process.

Figure 17. Refresh Device Connections settings

When all device connections are refreshed, a dialog box appears on the screen as confirmation.
Tap OK to finish the refresh device connection process.

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Reload Configuration File

Used when a new configuration file is available or the current application data should be reset to
that of the original configuration file.
By tapping the “Reload Configuration” button as shown in Figure 18, the user is presented with
a warning dialog that details the loss of data that occurs when reloading. The user has the
option to cancel, which dismisses the dialog, or confirm. If confirmed, the configuration file
stored in the Downloads directory of the device is read.

Figure 18. Reload Configuration File setting

IMPORTANT: Unlike the initial reading of the configuration file, during a reload not all CSV files
must be present. However, if any CSV file present has a dependency on another file, then it
must also be present.

Figure 19. Reload Configuration File setting

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Figure 20. Reload Configuration File setting

When reloading the DeviceConfiguration File, if the file resident in the AlerView contains the
users.csv, the list of users will be updated as follows:
• New users will be added
• Existing users will be deleted if they are no longer in the resident users.csv
• Existing users name will be updated if changed in the resident users.csv
• Existing users Access Level will be updated if changed in the resident users.csv
All the above is indicated when the Reload Configuration is successful, see Figure 21.

Figure 21. Configuration File Successful - Users Updated (example)

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Update Dashboard (Home Screen)

Updates the content of the home screen. A user can update the Title and optionally specify the
name of an image file from the configuration file to set the background. If no background image
is specified or does not exist, then the default image (an Alerton logo) is used.

Figure 22. Update Dashboard settings

Tap Save on the toolbar as shown in Figure 22 to save the updated settings in the device
configuration database and changes are reflected immediately when returned to the home
screen.

BACnet Settings
This option enables user to modify the BACnet network settings of the AlerView device.
Tap BACnet settings to access and modify parameters as shown in Figure 23.

Figure 23. BACnet Settings

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For more details about parameters under BACnet settings, refer the AlerView Configuration and
Setup Guide (31-00327) on Alerton Support Network (ASN).
Tap the parameter field to modify. If the AlerView is registered as a foreign device with a BBMD,
then user can also modify BBMS settings as shown in Figure 23.
Once all changes are made, tap Update button to save and exit the BACnet settings.

Network Settings
This option enables user to modify the Network settings of the AlerView. Tap Network settings
in setting screen to access and modify settings like IP address, Subnet mask, and Default
gateway.
For more details about parameters under BACnet settings, refer the AlerView Configuration and
Setup Guide (31-00327) on Alerton Support Network (ASN).
Network settings can be added automatically by allowing a DHCP server to set the network
parameters.

Figure 24. Network Setting

AlerView has another option to set network settings manually as shown in Figure 24. Tap on
Manual to select a Configuration method. Update the network parameters. Once all changes
are made, tap Continue to save changes.

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Check for App Updates

This setting option enables a user to check for an AlerView application update and install if
available. There are two ways to install an update.
1. Install directly from a USB drive plugged into the AlerView.
2. Download a valid APK from Compass Device Manager.

When you launch the update, by tapping Check for App Updates in the settings screen, the
AlerView app installer will first check to see if a USB drive is plugged in and has a valid APK
(application file); if so, the app installer will successfully install the update from the USB drive. If
no USB is detected, the app installer will check to see if a valid APK exists in the Downloads
directory of the device.

An APK is valid when the application package name matches, the version code is greater than
the currently installed application, and the APK is signed with the same certificate.

If no updates are available, then the App Update dialog box appears as shown in Figure 25.
Tap OK.

Figure 25. App Update settings

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AlerView Version Number

This option displays the current AlerView application version number installed in the AlerView as
shown in last option of Figure 26.

Figure 26. AlerView version number

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AUDIT LOGGING
All changes made by users are tracked in a log file maintained in an internal storage directory. A
log file is created for each month of the year for a total of 12 files which then begin to rollover
starting with the earliest date inferred from the value of the file name pattern (audit-log-YYYY-
MMMM).
The logs entries can be separated into two categories: 1) system changes, which are any edits
to configuration data; and 2) point changes, which are modifications to a commandable point.
Every log entry contains the following information:
• User ID
• Timestamp (YYYY-MM-dd hh:mm-ss a)
• Action performed (e.g. Reloaded Configuration File, Updated Admin PIN)

Log entries for point modifications also contain these additional fields:
• Old value
• New value
• Device instance
• Object Instance
• Object type
All system logs and point logs can be viewed from the View System Logs option from
application settings. For more details, refer View System Logs section.

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COMPASS DEVICE MANAGER

The following describes compatibility with Device Manager.

Device Scan
The AlerView will respond to a Device Scan; however, however, when connected via BACnet/IP
the results will show the IP address and UDP port as a hexadecimal value under the network
column.
When saving to table the Device Profile is updated with the following parameters:
• Device model
• Firmware version
• Application software parameters.

Device Profile
You must manually set the following device Capabilities:
• Send UTC offset property to device (be sure to set the UTC offset value on the
Preferences tab)
• Supports CSV configuration.

NOTE: Do not set the Prefers UTC time sync over local time sync capability.

Send/Save
The following Send operations are supported:
• Device Properties
• Time Sync (see note below).

NOTE: When power is cycled Off and back On, you should send a Time Sync
to the AlerView to ensure the device has the correct time. You can manually
send a time sync from Device Manager>Send or General System Setup>Time
Sync. Compass can be configured to automatically send a Time Sync
(Tools>General System Setup>Time Sync). The AlerView must be explicitly
defined in the List of time sync recipients (Add>Device Instance).

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• Device Configuration - The DeviceConfiguration.zip file and the application file (APK) are
sent from the AlerView's device folder. One or both files can be sent to the AlerView with
the same operation.
Once the file(s) are successfully sent, you then must manually update the AlerView by
logging in as the Administrator User and going to the Settings menu to Reload
Configuration File (load the new/updated DeviceConfiguration.zip) and/or Check for App
Updates (install the updated APK).
The following Save operations are supported:
• Device Properties
• Device Configuration - DeviceConfiguration.zip file is saved to the AlerView’s device
folder.

FILE SIZE
There are size limitations imposed on the configuration and app update file. The configuration
file cannot exceed 3 megabytes and the app updates file cannot exceed 15 megabytes.
These restrictions are enforced both when a file is uploaded via the file object of the AlerView
device and when they are being accessed programmatically.

BACNET MESSAGES
Incoming BACnet messages to the application are limited by size. The BACnet stack enforces
the following maximum, in bytes, of each layer for the respective incoming packet:

Table 2. Maximum limits for incoming packer as per layer

Layer BACnet/IPv4 BACnet MS/TP
APDU 1476 480
NPDU 26 26
PDU 1502 506

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855.377.9530
tech.support@alerton.com