SITXWHS007 Implement and monitor work health and safety practices

SITXWHS007

implement and
monitor work health
and safety practices

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First published 2022

Version 1.0

RTO Works
www.rtoworks.com.au
hello@rtoworks.com.au

© 2022 RTO Works

This resource is copyright. Apart from any fair dealing for the purposes of private study, research, criticism or review as
permitted under the Copyright Act 1968, no part may be reproduced by any process without written permission as
expressed in the RTO Works License Agreement.

The information contained in this resource is, to the best of the project team’s and publisher’s knowledge true and
correct. Every effort has been made to ensure its accuracy, but the project team and publisher do not accept
responsibility for any loss, injury or damage arising from such information.

While every effort has been made to achieve strict accuracy in this resource, the publisher would welcome notification of
any errors and any suggestions for improvement. Readers are invited to write to us at hello@rtoworks.com.au.

Hospitality Works is a series of training and assessment resources developed for qualifications within the Tourism,
Travel and Hospitality Training Package.

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Contents
Introduction 4
Assessment for this unit 4
Assessment Information 5
Preparing for assessment 5
Undertaking assessment 6
Types of assessment 6
Assessment task cover sheets 8
Submission instructions 8
Completing written assessment tasks 8
Following assessment 10
Right of appeal 10
Student assessment agreement 11
Assessment task 1 – Cover sheet 12
Assessment Task 1: Knowledge questions 13
Information for students 13
Questions 14
Assessment Task 1: Checklist 22
Assessment task 2 – Cover sheet 24
Assessment Task 2: WHS Project 25
Information for students 25
Activities 26
Assessment Task 2: Checklist 34
Final results record 36

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Introduction
Welcome to the Student Assessment Tasks for SITXWHS007 Implement and monitor work health
and safety practices. These tasks have been designed to help you demonstrate the skills and
knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also
follow the advice provided in the Hospitality Works Student User Guide. The Student User Guide
provides important information for you relating to completing assessment successfully.

Assessment for this unit

For you to be assessed as competent, you must successfully complete two assessment tasks:
 Assessment Task 1: Knowledge questions – You must answer all questions correctly.
 Assessment Task 2: WHS project – You are required to implement and monitor a range of WHS
activities.

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Assessment Information
Preparing for assessment
Much of the quality of your assessment relies on the planning and preparation that you do. Take the
time to:
 carefully read through the whole of the assessment task and each of the supporting documents
 ensure that you are clear about what it is that you are expected to do. Ask your assessor for
clarification if you have any questions at all
 be clear on the time limits and due dates for each task
 ensure that you have completed a Student Assessment Agreement for every unit of
competency.

Understand expectations
You will find specific advice at the start of each assessment which will guide you in how to complete
each assessment task. Make sure that you take the time to read this advice and to clarify any
legislative and RTO requirements before proceeding with assessment.
Always ensure that you are clear about what is expected of you. If you need support, advice or
assistance, speak to your trainer, your assessor or your workplace supervisor.

Time limits and due dates

Your assessor will provide you with a due date for each assessment task. In some cases, you will
also be required to complete an assessment within a set time limit (particularly in the case of written
Knowledge Question tasks).

Reasonable adjustment
You are encouraged to consult with your assessor prior to attempting an assessment task if you
have a learning need or issue that you require additional support with or which may hinder your
ability to successfully complete the assessment.

Student assessment agreements

Before starting the assessment for each unit of competency, you must complete, sign and submit a
Student Assessment Agreement. Your assessor will countersign the agreement and keep it on file
according to APIC’s policies and procedures. A Student Assessment Agreement has been included
in this document.

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Undertaking assessment
Types of assessment
The Student Assessment Tasks incorporate a range of assessment styles including:
 knowledge questions
 research tasks
 assessor observations
 student logbooks
 projects, which may include case studies
 role plays.

Knowledge questions
Knowledge questions are designed to help you to demonstrate the knowledge which you have
acquired during the unit. Knowledge questions can be completed in a variety of ways including:
 in a traditional, closed-book exam style setting in the classroom
 in an open-book setting in the classroom. This means that you can draw on your learning
materials and other resources to answer questions
 in an open-book setting in your own time
 via your organisation’s learning management system (LMS)
 as verbal questions if required for the purposes of reasonable adjustment.
You should also refer to the section on Completing Written Assessment Tasks below for additional
information.

Research tasks
Research tasks are provided to help you to demonstrate your ability to conduct and analyse
research or to gather information. They also help you demonstrate your knowledge about a
particular topic. When completing research tasks, consider the following tips.
 Ensure that you accurately quote your sources (including on-line sources).
 Use information from reliable, relevant sources.
 Use information sources that are current (while there are exceptions, a good guide is not more
than six years old).
You should also refer to the section on Completing Written Assessment Tasks below for additional
information.

Assessor observations
Assessor observations are used where the unit of competency requires that you must be observed
by an assessor demonstrating the skills and knowledge that you have learnt during your course.

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Before being observed, make sure that you read through the task information so that you understand
what it is that you must demonstrate. Your assessor will advise you of when you will be observed for
the purposes of assessment.

Student logbooks
For some of the practical units, you will be required to complete a Student Logbook. Student
Logbooks support you to provide evidence that you have completed the range of cooking tasks
required by each unit. They incorporate preparation and planning templates, checklists, reflective
reports, third-party reports and supervisor/trainer declarations. Ensure that you:
 read through each logbook and understand your requirements
 complete each logbook neatly
 stay up to date
 work with your trainer/supervisor to ensure that they complete their sections
 don’t submit your logbooks until all sections are completed.

Projects
Projects are provided to help you demonstrate a range of knowledge and skills that you have
developed during your course. They may be completed in your own workplace, in a simulated
workplace, in the classroom or in your own time. Supporting templates and resources are usually
provided to help you.
You should also refer to the section on Completing Written Assessment Tasks below for additional
information.

Role plays
Role plays are used to assess your knowledge and skills where you don’t have the benefit of a
workplace or where it would be inappropriate to assess the particular skill in your workplace. They
are usually carried out in a simulated workplace environment.
When participating in role plays, ensure that you behave as you would in real workplace. You will
find more information about simulated workplaces below.

Simulated workplace environments

Many of the student assessment tasks that you undertake throughout your course will take place in a
simulated workplace environment. Simulated workplace tasks are designed to:
 reflect real life work tasks
 are assessed using criteria that relate to the quality of work expected by the hospitality, travel
and tourism industry
 use authentic workplace documentation
 require you to work as part of a team
 involve the use of standard, workplace equipment
 require you to consider usual workplace constraints such as time and budgets.
You should therefore ensure that you treat simulated workplaces as real workplaces for the
purposes of assessment by:

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 communicating professionally, using industry standard language and terminology

 adhering to an appropriate level of dress and behaviour
 working in a way which is customer focused
 completing group work in a professional, team-oriented way
 behaving in a way which is consistent with current industry practice.

Assessment task cover sheets

You must submit a completed, signed Assessment Task Cover Sheet with each assessment. An
Assessment Task Cover Sheet is also included in Appendix B of the User Guide.

Submission instructions
The format that you will submit tasks in will vary, depending on the task. Some might require hand-
written responses, some will require submission of electronic files and others will require emails. You
will find specific instructions with each task. You will also find a summary in Appendix A.

File-naming conventions
It is important that you use a consistent file-naming convention for each file that you submit. For all
files that you submit throughout the assessment for this course, use the following convention:
competency code task number student name date
For example: SITXWHS007 AT1 Student Name 25-10-2022

Completing written assessment tasks

The following advice applies to completing all types of written assessment (for example, knowledge
questions, research reports, projects and so on).
 You should always apply the documentation principles that you have learned throughout your
course when answering written questions, completing assessment tasks and presenting
reports. In particular, you should:
o use clear, non-discriminatory language

o use business-like language.

 Read each question carefully and focus on answering it in full. For example, if the question asks
you to list five of something, ensure that you provide five examples.

Written response guidance

 Knowledge questions and other tasks which require a written response use a range of
“instructional words” such as “identify” or “explain”, which tell you how you should answer the
question. Use the definitions below to assist you to provide the type of responses expected.
 Note that the following guidance is the minimum level of response required.

Analyse: when a question asks you to analyse something, you should do so in detail, and identify
important points and key features. Generally, you are expected to write a response one or two

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paragraphs long.
Compare: when a question asks you to compare something, you will need to show how two or more
things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you
are expected to write a response one or two paragraphs long.
Contrast: when a question asks you to contrast something, you will need to show how two or more
things are different, ensuring you indicate the relevance or the consequences. Generally, you are
expected to write a response one or two paragraphs long.
Describe: when a question asks you to describe something, you should state the most noticeable
qualities or features. Generally, you are expected to write a response two or three sentences long.
Discuss: when a question asks you to discuss something, you are required to point out important
issues or features and express some form of critical judgement. Generally, you are expected to write
a response one or two paragraphs long.
Evaluate: when a question asks you to evaluate something, you should put forward arguments for
and against something. Generally, you are expected to write a response one or two paragraphs
long.
Examine: when a question asks you to examine something, this is similar to “analyse”, where you
should provide a detailed response with key points and features and provide critical analysis.
Generally, you are expected to write a response one or two paragraphs long.
Explain: when a question asks you to explain something, you should make clear how or why
something happened or the way it is. Generally, you are expected to write a response two or three
sentences long.
Identify: when a question asks you to identify something, this means that you are asked to briefly
describe the required information. Generally, you are expected to write a response two or three
sentences long.
List: when a question asks you to list something, this means that you are asked to briefly state
information in a list format.
Outline: when a question asks you to outline something, this means giving only the main points,
Generally, you are expected to write a response a few sentences long.
Summarise: when a question asks you to summarise something, this means (like “outline”) only
giving the main points. Generally, you are expected to write a response a few sentences long.

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Following assessment
As you complete and submit each assessment task, your assessor will mark it and complete the
Assessment Task Cover Sheet. The Assessment Task Cover Sheet will be returned to you with the
outcome of the assessment, which will be satisfactory (S) or unsatisfactory (U).
If your work has been assessed as being not satisfactory, your assessor will also discuss this
verbally with you and provide advice on re-assessment opportunities as per APIC’s re-assessment
policy.
Depending on the task, this may include
 resubmitting incorrect answers to questions (such as knowledge questions and case studies)
 resubmitting part or all of a project, depending on how the error impacts on the total outcome of
the task
 redoing a role play after being provided with appropriate feedback about your performance
 being observed a second (or third time) undertaking any tasks/activities that were not
satisfactorily completed the first time, after being provided with appropriate feedback.
Your assessor will provide you with an appropriate timeframe in which to resubmit your work,
according to APIC’s reassessment policy and procedure.

Right of appeal
You have the right to appeal the outcome of assessment decisions if you feel that you have been
dealt with unfairly or have other appropriate grounds for an appeal.
You should refer to APIC’s assessment appeals process for more information.

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Student assessment agreement

Student assessment agreement
Make sure you read through the assessments in your student assessment booklet before you fill out
and sign the agreement below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.

Have you read the assessment requirements for this unit?  Yes  No

Do you understand the requirements of the assessments for this unit?  Yes  No

Do you agree to the way in which you are being assessed  Yes  No

Do you have any specific needs that should be considered  Yes  No

If so, explain these in the space below.

Do you understand your rights to reassessment?  Yes  No

Do you understand your right to appeal the decisions made in an  Yes  No

assessment?

Student name

Student ID number

Student signature

Date

Assessor name

Assessor signature

Date

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Assessment task 1 – Cover sheet

Student declaration
To be filled out and submitted with assessment responses
 I declare that this task is all my own work and I have not cheated or plagiarised the work or
colluded with any other student(s).
 I understand that if I am found to have plagiarised, cheated or colluded, action will be taken
against me according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment
tasks.

Student name

Student ID number

Student signature

Date

Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

 My performance in this assessment task has been discussed and explained to me.
 I would like to appeal this assessment decision.

Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

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Assessment Task 1: Knowledge

questions
Information for students
Knowledge questions are designed to help you demonstrate the knowledge which you have
acquired during the learning phase of this unit. Ensure that you:
 review the advice to students regarding answering knowledge questions in the Hospitality
Works Student User Guide
 comply with the due date for assessment which your assessor will provide
 adhere with your RTO’s submission guidelines
 answer all questions completely and correctly
 submit work which is original and, where necessary, properly referenced
 submit a completed cover sheet with your work
 avoid sharing your answers with other students.

i Assessment information

Information about how you should complete this assessment can be found in Appendix A of the
Hospitality Works Student User Guide. Refer to the appendix for information on:
 where this task should be completed
 the maximum time allowed for completing this assessment task
 whether or not this task is open-book.
Note: You must complete and submit an assessment cover sheet with your work. A template is
provided in Appendix B of the Student User Guide. However, if your RTO has provided you with
an assessment cover sheet, please ensure that you use that.

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Questions
Provide answers to all of the questions below.

1. Identify five examples of actions that a business needs to take to be legally compliant under
WHS legislation.

Answer:

 Provide a healthy working atmosphere

 Risk reduction or removal when identified

 Perform a continuous evaluation to classify new or advanced hazards

 Providing staff with data and training on their WHS responsibilities and how to
comply with them
 In dealing with hazardous chemicals, products, or equipment, check precautions
and risk avoidance or reduction methods

2. Identify four responsibilities employers have to provide a safe workplace.

Answer:

 Provide an environment free from known serious hazards and cooperate with the
OSH Act requirements, rules and regulations.
 Examine conditions in the workplace to ensure they comply with relevant OSHA
requirements.
 Ensure that workers have and use safe tools and equipment and that this
equipment is maintained correctly.
 To warn workers of possible risks, use colour codes, posters, logos or signs.

3. Identify four responsibilities employees have to ensure a safe workplace for themselves, their
colleagues and others who attend the workplace.

Answer:

 To ensure own safety and wellbeing, operate safely;

 Follow the safety and health guidelines provided by the employer;

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 Take care of all protective clothing and equipment (PPE) in the manner;

 Notify supervisor or employer of any risks, accidents or ill health;

4. List three reasons businesses are required to consult with the workforce on WHS matters.

Answer:

 Employees can Identify their workplace hazards and risk

 They can provide employers with techniques to remove the hazards

 There are lower injury rates in workplaces where workers take an active
role in health and safety.

5. Name the four occasions when employers are required by WHS legislation to consult with the
workforce.

Answer:

 Hazard recognition and risk assessment

 Deciding on ways to remove or monitor risks

 Changing or upgrading equipment in the workplace

 Proposing modifications that can impact employees' health and safety

6. Identify who the employers are required to consult with regarding WHS issues.

Answer:

As far as reasonably possible, the employers must consult with their employees, on-
hire employees, out-workers, apprentices, trainees, students with work experience,
volunteers, and other people who are likely to be directly affected by a health safety
issue.

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7. Complete the box below by briefly explaining how each option operates to enable effective
consultation on WHS issues.

Consultative Process Explanation

Diary, whiteboard or suggestion Dairy, whiteboard or suggestion box for the worker
box. or staff helps the business recognize the workers'
hazard and risk. Furthermore, it is also useful to
analyse the solution for troubles.

Fact sheets about WHS rights It will provide information to the worker and
and responsibilities. another member about the policy, procedure, rights
and responsibilities of all the members, leading to
the effective WHS consultation.

Formal WHS representatives Facilitate collaboration in the production and

and committees. implementation of initiatives to strengthen workers'
protection, and they also help develop guidelines,
rules and procedures for health and safety.

Formal meetings with agendas, Meeting with the experts regarding the plan and
minutes and action plans. procedure to eliminate the organization's risk is an
effective way to control it.

Informal meetings with notes. Informal meeting with the staff member regarding
their health and safety is an effective technique to
control the risk and maintain WHS policy.

WHS discussions with Workers play an essential role in the organization

employees during the course of for the effective implementation of WHS plan. So
a business day.
discussing with employees regarding their daily
operation can help the employer to maintain a
healthy workplace environment.

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Consultative Process Explanation

Recording issues in a Recording the issues faced by the employees during

management diary. there working period can help the employers to
analyse the risk and minimize it in future.

Regular staff meetings that Meeting should be conducted involving all the staff
involve WHS discussions. that are directly or indirectly connected with the
organization. During the meeting, the active
involvement of the employees regarding WHS
issues should be openly discussed. This will help
both the employees and employers to maintain a
safe workplace.

Seeking staff suggestions for Involvement of staff in decision-making process

content of WHS policies and helps to build a strong relationship among the
procedures.
workers and the organization. Staff are the one who
faces the problem or issues during the workplace so
a company must take suggestion from the teams
regarding WHS policies and Procedures.

Special staff meetings or Workshops and training help to identify WHS skill
workshops to specifically needed for staffs for performing their respective
address WHS issue.
job. Furthermore, it also provides an opportunity for
the employer to address their issues regarding
WHS.

Staff handbook containing WHS Staff handbook includes details needed to assist
information. staff in the job and the norms, policies, and
procedures related to business day-to-day conduct.
The employee handbook does not, however, predict
every situation or answer every question about
Work.

Surveys or questionnaires that Surveyor questionaries help the employers to gain

invite staff feedback on WHS better response and potentially recognize the risk or
issues.
any issues related to the workplace.

8. Explain the role and responsibilities of health and safety representatives. In your answer, also
discuss requirements in regards to how they are appointed.

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Answer:

Role and responsibilities of health and safety representatives:

 Reflect the staff in the health and safety working group and meetings with
supervisors on risks and safety issues.

 Check that the 'company or enterprise employee' (PCBU) is consistent with

health and safety regulations, a broad term used in work health and safety
legislation to define all business types.
 Promoting the health and safety of your work community employees

 A critical communication connection between people at Work and the PCBU is

established.
Requirements for appointing Health and safety representatives:

 An employee must be a member of the Designated Work Group (DWG)

 Magistrates' Court must not disqualify the employee from acting as an HSR.
 The term of office for HSR must be three years

 Employers cannot appoint HSR as employees have the right to decide and
vote for

9. Identify three obligations an employer has to their health and safety representative.

Answer:

 Speak about health and safety problems with them

 Giving them access to all threat and danger data affecting the workgroup

 Enabling them to attend job health and safety interviews if the employee
consents

10. List three roles and responsibilities of workplace Health and Safety Representatives.

Answer:

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 Reflect the staff in the health and safety working group and meetings with
supervisors on risks and safety issues.

 Promoting the health and safety of your work community employees

 A critical communication connection between people at Work and the PCBU is

established.

11. List five occasions that WHS hazard identification would need to take place.

Answer:

 During the design and deployment process

 Before the completion of assignments
 When tasks are being completed,

 During checks (Formal, informal, overseer, committee on health and safety)

 During occurrences (Near misses or small incidents, Injuries caused)

12. List three categories of workplace hazards that must be identified when undertaking workplace
hazard identifications.

Answer:

 Physical hazards: The most common occupational risks, including vibration,

noise and slides, trips and falls,
 Ergonomic hazards: Physical factors that harm the musculoskeletal system,
such as repetitive movement, manual handling and poor positioning of the
body
 Chemical hazards: Any dangerous material that can damage your staff;

13. List five acceptable ways in which workplace hazard identification might occur.

Answer:

 Identify the danger by doing a risk assessment of the workplace;

 Determine how endangered workers could be;

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 Consider the hazards;

 At least periodically record and review hazards.
 Hazard record keeping

14. List three acceptable practices inherent in workplace risk assessment.

Answer:

 Identify the risks.

 Assess the hazards and decide on control measures.

 Record and incorporate your results.

15. List the six classifications of risk controls provided for in the ‘Hierarchy of Risk Controls’.

Answer:
 Level One: Eliminating the Risk
 Level Two: Substituting the Risk
 Level Three: Isolate the Risk
 Level Four: Engineering Controls
 Level Five: Administrative Controls
 Level Six: Personal Protective Equipment

16. List five requirements organisations need to comply with in relation to WHS record keeping.

Answer:

 Threats identification, the risks assessed, and the control measures selected.

 Incidents, threats, near misses and accidents that your staff tell you about

 How, when and how the control measures have been enforced, documented and
checked

 Records of preparation, currency and refresher criteria

 Any proposed suggestions for improvement.

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17. List three requirements organisations need to comply with in relation to acceptable record
keeping mechanisms.

Answer:

 The organization must maintain reliable records and adequate documentation of the
individual who needs the service
 They must maintain relevant records of the people working to provide the service
(i.e. personnel records) and service management.
 Any record, paper or electronic, needs to be stored safely, but in a position where it
can be accessed promptly if necessary. For a 'reasonable' period, a record should then
be maintained, during which it should be safely destroyed.

18. Explain the requirement an employer is under to provide workplace WHS training to employees.

Answer:
 If the workers attend WHS training, a risk management plan can be developed
and implemented. This can decrease the number of serious injuries happening in
the workplace, keeping workers safe and sound. Besides this, as an employer, it
is necessary to provide staff with a suitable working environment with all the
facilities to be achieved through the training programs.

19. Describe three employee responsibilities in relation to participating in established WHS

practices and training.

Answer:

 To provide information on hazards and risk on the workplace

 Cooperate with trainer regarding the implementation of WHS

 Take care of their health safety and other staff that can be affected by their actions

20. Identify ten possible ramifications for employers who fail to observe OHS or WHS laws and
Code of Practice (COPs).

Answer:

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 Monetary penalty
 Imprisonment
 Loss of Reputation
 Loss of Current or Potential Staff
 Downtime and Loss of Productivity
 Loss of job
 The prosecution in Magistrates Court
 On-the-spot fines
 Seizure and sale of property
 Suspension of driver's license

21. List the comprehensive details of the Safe Work Australia Model Code of Practice ‘Hazardous
manual tasks’.

Answer:

 The hazardous manual task is that manual activities require the body to move or hold
an object, people or animals. For example, stacking racks, working on a conveyor
line and data entry on a computer involves manual tasks. The risky activities must be
defined and properly handled. The mission of the worker is hazardous if it involves:

 Sustainable or repeated force.

 Repetitive motion
 Sustained posture
 Vibration exposure

22. List three methods of receiving updated information on OHS or WHS laws and Code of Practice
(COP’s).

Answer:

 Government documents and publications

 Media

 Industry association

23. Complete the table by providing a reason for each time that hazard identification must be
carried out.

Time when hazard identification

Reason
must be carried out

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Before premises are used for the first Before purchasing or changing any workplace
time. equipment, it is necessary to identify the
hazards that may occur due to the machinery's
implementation. This will help and employers
and the worker to work safely omitting the
dangers.

Before and during the installation or To identify and categorize the risks related to
alteration of any plant, machinery or the plant as operating risks or inspection and
equipment.
maintenance risks. Beside this it also helps to
Assess, if applicable, hazards, taking into
account consumer characteristics, exposure
level and exposure impacts.

Before changes to work practices, Any workplace changes that might harm the
procedures or processes are worker or staff must be recognized to eliminate
introduced.
the hazards.

When any new information relating to All the staff member should be provided with
health, safety and security risks the information related to any information
becomes available.
regarding WHS. This will aware all the worker
on health and safety risk and the way to
eliminate risk.

24. List five possible inclusions in workplace WHS record keeping systems.

Answer:

 Risk assessment
 Equipment maintenance
 Safe handling procedures
 Register of Injuries
 Training and induction records

25. List three examples of WHS ‘consultation’ record requirements.

Answer:

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 Making decisions about WHS consultation arrangements

 Identifying hazards, assessing risks, and deciding on ways to
eliminate or minimize those hazards and risks
 Monitoring worker health and workplace conditions
 Resolving WHS issues

26. Identify three hazard identification records that need to be maintained in a workplace.

Answer:

 For the first time before the premises are used.

 Any plants, machinery or equipment before and after its installation or

alteration.

 Procedures or systems are implemented before improvements are made to work

practices.

27. Identify five examples of ‘notifiable incidents’ where a person has been impacted that need to
be reported.

Answer:

 Death of the worker

 Serious accident or disease
 A dangerous potentially occurrence
 Fire, an explosion at the workplace
 Severe head injury, burn etc

28. List five examples of ‘notifiable incidents’ where a person has not been impacted or injured that
need to be reported.

Answer:

 Death of the worker

 serious accident or disease

 a dangerous potentially occurrence

 Fire, an explosion at the workplace

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 Severe head injury, burn etc.

29. Why do WHS statistics need to be reviewed and reported on?

Answer:

 The WHS performance evaluation provides the organization with a way to ensure
that the WHS management framework effectively achieves the WHS policy's goals.
To recognize adverse health and safety patterns, the study and evaluation of WHS
information are essential. These are used to process and to provide information
necessary to critically track and assess the performance of WHS by the organization
and to take corrective measures to correct unfavorable developments in health and
safety.

30. Discuss how the following are used when developing monitoring reports and making
recommendations for change:
 agendas for and minutes of meetings
 committee members
 consultation decisions and follow-up actions
 consultation processes
 diaries of meetings
 WHS information provided to personnel
 risk controls
 safe work practices

Answer:

 Agendas for and minutes of meetings: Agenda provides information on the topic
to discuss on the panel. Minutes keeps the record of the discussion made during
the session.

 Committee members: they have the prior responsibilities of protecting the safety
of the employees. They will help to assist the employees and employers in
adapting the change on the different factors.

 Consultation decisions and follow-up actions: Consultation with the different

faculty member related to the issues or risk helps to find the possible changes and
implementation at the workplace

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 Consultation processes: Consultation process encourages all the member of

organizations to offer their expertise and knowledge. Team members know well
where gaps and other problems are.

 Diaries of meetings: All the past information and report and discussion from the
diaries can help develop monitoring reports and implement required changes if
necessary.

 WHS information provided to personnel: The WHS information provided to

staff members regarding their health and workplace environment and their safety
can be used to monitor and implement changes.

 Risk controls: It includes identifying, analyzing, evaluating and treating the risk
at the workplace.

 Safe work practices: It contributes to providing practical strategies for

implementing risk control using different measures and techniques.

31. Identify three reasons there is a need for workplaces to establish and maintain records
regarding risk assessments including risk control actions that have been implemented.

Answer:

 Identification and assessment of health and safety dangers in the workplace

 To determine the efficacy and appropriateness of current measures of control

 Prioritize extra capital if required

32. Identify five examples of details that need to be maintained regarding WHS training plans
developed by an organisation for their employees.

Answer:

 Secure handling of manual

 Protocols for emergency
 Means of evacuation
 Hazardous goods handling
 Detection of risks, stress management,

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33. List five examples of details that need to be maintained regarding WHS training undertaken by
employees of an organisation.

Answer:

 Health and safety responsibilities

 Cooperation with employers
 Fulfilling WHS requirement
 Identification of hazard
 Reporting of hazard

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Assessment Task 1: Checklist

Student’s name:

Did the student provide a Completed

sufficient and clear answer successfully?
that addresses the
suggested answer for the
Yes No
following? Comments

Question 1

Question 2

Question 3

Question 4

Question 5

Question 6

Question 7

Question 8

Question 9

Question 10

Question 11

Question 12

Question 13

Question 14

Question 15

Question 16

Question 17

Question 18

Question 19

Question 20

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Question 21

Question 22

Question 23

Question 24

Question 25

Question 26

Question 27

Question 28

Question 29

Question 30

Question 31

Question 32

Question 33

Task outcome:  Satisfactory  Not satisfactory

Assessor signature:

Assessor name:

Date:

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Assessment task 2 – Cover sheet

Student declaration
To be filled out and submitted with assessment responses
 I declare that this task is all my own work and I have not cheated or plagiarised the work or
colluded with any other student(s).
 I understand that if I am found to have plagiarised, cheated or colluded, action will be taken
against me according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment
tasks.

Student name

Student ID number

Student signature

Date

Assessor declaration
 I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.

Assessor name

Assessor signature

Date

Assessment outcome S NS DNS Resubmission Y N

Feedback

Student result response

 My performance in this assessment task has been discussed and explained to me.
 I would like to appeal this assessment decision.

Student signature

Date

A copy of this page must be supplied to the office and kept in the student’s file with the evidence.

Assessment Task 2: WHS Project

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Information for students

Tasks required for this unit

This unit of competency requires that you:
 implement and monitor adherence to workplace health, safety and security procedures in
three of the following real or simulated situations:

o evacuation of staff and customers o handling chemicals and hazardous

substances
o security management of cash,
documents, equipment, keys or o hazard identification and reporting
people
o incident and accident reporting
o risk assessment and reporting

 coordinate consultative processes for managing the above workplace health, safety and
security issues

 coordinate risk assessments, health, safety and security training, and the maintenance of
records relating to above situations

 monitor the effectiveness of health, safety and security procedures for the above situations
and identify:

o required adjustments o staff training needs

 apply management practices that must be implemented for compliance with state or territory
WHS legislation during above situations.

Instructions for how you will complete these requirements are included below.

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Activities
Complete the following activities.

Carefully read the following information.

You are to assume that you are the manager of a café or food business called the
Blue Healer Café.
You will make use of the Blue Healer Café documentation included in the student
resources folder along with the WHS Policy and Procedures from the WHSMS for
the training kitchen of your RTO for this assessment.
As the manager, it is your responsibility to implement and monitor the work health
and safety practices of the employees (your classmates).

What do I need to demonstrate?

During this task, you will be required to demonstrate a range of the skills and
knowledge that you have developed during your course. These include:
 Provide information on health, safety and security by ensuring that you:
o Explain relevant health, safety and security information to personnel.

o Make all current health, safety and security information readily accessible
to staff.
 Monitor safe work practices by:
o Monitoring ongoing compliance with safe work practices.

o Take prompt action to address non-compliance with procedures and safe

work practices.
o Monitor day-to-day effectiveness of health, safety and security practices in
maintaining the health, safety and security of personnel.
 Coordinate consultative arrangements for the management of health, safety
and security issues by ensuring that you:
o Provide opportunities for staff members to contribute their views on
health, safety and security management practices.
o Resolving or referring issues raised through health, safety and security
consultation to the appropriate person.
 Implement and monitor procedures for identifying hazards, and assessing and
controlling risks by:
o Scheduled hazard identification activities, ensuring hazards are identified
at times designated by legislation.
o Identify any hazards on an ongoing basis during own day-to-day
workplace operations.
o React to reports of hazards by other workers, and coordinate and

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participate in risk assessments.

o Implementing risk control methods or refer to appropriate person if control
is outside scope of responsibility.
o Monitoring effectiveness of control measures, promptly identify any
inadequacies, and resolve or report them to the appropriate person.
 Coordinate health, safety and security training through:
o Identifying health, safety and security training needs.

o Make arrangements for fulfilling training needs.

o Monitoring the effectiveness of training and make required adjustments.

 Maintain health, safety and security records and reports by ensuring that you:
o Complete health, safety and security records and reports accurately and
legibly and store according to organisational and legal requirements.
o Use data and reports to provide reliable and timely input into the
management of workplace health, safety and security.

How will I provide evidence?

Your assessor will provide you with templates and administration documents to
complete each activity. You will find some detailed information about providing
evidence; this will include:
 the WHS handouts x 3 (Activity 3)
 a Hazard Inspection Checklist for meeting room (Activity 4)
 a WHS Management Report (Activity 6)
 a Risk Management Report (Activity 6)
 an updated Workplace Health, Safety and Security Action Plan (Activity 6)
 a WHS Training Report (Activity 8)
 a completed Hazard Identification Checklist for the kitchen (Activity 9)
 a Hazardous Incidents Register (Activity 9)
 a WHS email report to owner.

You will need to complete each activity and submit the completed templates and
tasks at the end of each step.

Tips for completing your WHS Project

 Read through this assessment and each of the WHS Project activities before
you get started and make sure you understand what you need to do. If you are
unsure, speak to your assessor and/or supervisor.
 Stay up to date!
 Stay in touch with your assessor. Ask questions, raise issues, check in,

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communicate.
Most importantly, ask for help if you are having trouble!

1. Review key documents from the WHSMS and set up folders.

You now need to review some key documents as preparation for the next steps:
 Workplace Health, Safety and Security Action Plan
 The relevant WHS Policy and Procedures for the kitchen
 WHS Administration Policy
 The evacuation plan including posters and signs.
Make the assumption that items 1, 2 and 5 of the action plan have already been
completed.
Prepare to undertake action items 3, 4 and 6 of the action plan by preparing a
briefing session for staff that will ensure these items are completed.
Set up folder systems on your local drive on your computer as outlined in the WHS
Administration Policy and add the relevant soft copy documents to this. You will be
using this folder system throughout this assessment.

Answer:
All the WHSM document has been reviewed property. The documents that
are reviewed are WHS Action Plan, WHS policy and procedure for kitchen,
WHS Administration policy, the evacuation plan. More importantly, the
items required in 3, 4, and 5 are further discussed in next questions.

2. Develop WHS informative handouts for staff.

You are required to develop three health and safety information handouts, which are
to be provided to, and discussed with, your team at a WHS briefing.
Read the requirements for each of the handouts below and then conduct research
using the Internet to identify the information needed for each of the handouts and
include information from the kitchen’s WHS Policy and Procedures, and reference this
as required in your handouts.
The format and style for the handouts are as follows:
 Create clear and concise one (1) page handouts using computer software. You
can develop these in any program available to you such as Word, Publisher or
other design program – but Word is fine for this purpose.
 Use simple and clear language that takes into account social and cultural
diversity. For, example, use simple English and avoid informal language or slang.
 Use appropriately sized fonts and present well-formatted, grammatically correct
information.
 Ensure that the handouts you create use the same layout, font, colours and style

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so they are consistent in their approach.

You will be required to present the handouts that you have developed at a WHS
briefing session soon. Print one copy of each handout for the training session but save
soft copies to your WHS filing system on your device.

Submit a copy of each handout to your assessor prior to the meeting.

Handout 1: Legislation
The purpose of this handout is to clearly and simply explain important information
about legislation. Your handout should:
 Explain the purpose of Work Health and Safety legislation, including the function
of a WHS Act, WHS regulation and Code of Practice
 Provide an overview of WHS legislation including name of Act, regulations and
examples of code of practice relevant to your state/territory.
 Outline key roles and responsibilities under WHS legislation.
 Include at least 3 references for further sources of useful information.

Answer:

Purpose of Work Health and Safety legislation

The Health and Safety Act's primary purpose is to protect the health, safety
and wellbeing staff, volunteers, and those in touch with or at the place of
Work. The function of the WHS Act are as follows:
 Eliminating or minimizing threats or dangers which may have adverse
effects on the health, protection or wellbeing of staff or others at Work.
 To guarantee equal and efficient representation, Consultation and
collaboration with all employees and other persons involved in the
management and resolution of WHS problems
 Promote both actors to play an active and proactive role in developing
health and safety policies in organizations.
 Support employers and staff improve their health and safety in the
workplace
• We are promoting and conducting material, training and induction related
to health and safety.
NSW

 Work Health and Safety 2011

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 Work Health and Safety Regulations 2011

• Code of Practice - https://www.safeworkaustralia.gov.au/search/site?

search=model&sort_by=sear ch_api_relevance&sort_order=DESC
Key Roles and Responsibilities
As far as reasonably possible, the WHS Act allows all PCBUs to guarantee
their wellbeing and security of the working workforce or the employee's
cause;
 Employees whose work activities are influenced or directed by the
individual during whom they work in the enterprise.
 As far as reasonably realistic, this primary care responsibility is, duty
holders must ensure health and safety by eliminating health and safety
threats. If this is not reasonably achievable, the risks must be kept as
low as possible.
 PCBUs owe other people a similar obligation for treatment which may
be threatened by the company's Work.
 A dependent individual must ensure, to the extent reasonably possible,
his health and safety during the time of employment.
Related website hyperlinks
<https://www.safeworkaustralia.gov.au/search/site?
search=model&sort_by=search_api_relevance&sort_order=DESC

Handout 2: Identifying hazards and risk control in the café

The purpose of this handout is to provide information about identifying hazards and
risk control, and procedures for dealing with hazards in the environment.
You should briefly explain the process of identifying hazards and risk control and
provide 5 common examples of hazards that may occur in the kitchen environment
based on data from your research about the most common ones Include information
about how employees can complete an incident report and the investigation process
undertaken by the business.
Choose one of the common hazards that you have identified and include a simple
step-by-step procedure for dealing with that hazard (risk control), using diagrams to
illustrate each step where possible.
Your handout should also address and explain the hierarchy of control and how it is to
be used in the workplace.

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Answer:
Introduction
Ensuring the successful management of workplace and safety risk in the Blue
healer café is accomplished through sufficient risk identification, risk
assessment, and control.
Hazard Identification process:
Risk detection is part of a method used to determine whether there is possible
harm to a specific circumstance, object, thing, etc. The process of risk
assessment
(Hazard identification process) are as follows:

 Hazard identification: Identify threats and risk factors that can cause harm
 Risk analysis, and risk evaluation: Analysis and assessment of the
associated risk
 Risk control: Determine effective ways to remove the danger or monitor the
risk if the risk cannot be removed
 Common hazards: The common dangers that take place in Blue healer café
are:
• Slips, trips and fall
• Burns
• Stress (related to Work)
• Manual handling
• Cuts from the sharp instrument (knives)

Procedure for dealing with hazards in the workplace

Cuts from the blunt instrument (knives): It is one of the most common dangers
that frequently takes place in the café. To eliminate this hazard, we consider the
following measures:
a. Mechanical sharpening systems are given.

B. Make sure the staff wear both the hand safety equipment (like gloves) while
using knives.

c. Provide suitable clothing and security equipment (e.g. aprons).

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d. Provide training on using and sharpening knives in

Hierarchy of Control in the workplace

The control hierarchy is a risk management mechanism in the workplace.
Control hierarchy is a step-by-step method of removing or reducing risks,
ranging from the highest security and efficiency level to the least reliable safety
level.
 Level One: Eliminating the Risk - Eliminating the danger and associated
risk is the most effective control step. The easiest way to remove a threat is
not to first implement the threat. Our company has done the Work on the
ground to eliminate the risk of slip and fall.
 Level Two: Substituting the Risk – Blue healer is currently using mild
detergent instead of chemicals as cleaning agents
 Level Three: Isolate the Risk – examples: build rails at the café
 Level Four: Engineering Controls – trolleys are used to carry foods and
other necessary equipment.
 Level Five: Administrative Controls - Management controls include
working procedures or methods intended to reduce hazard exposure. The
company has developed the system regarding the operation of the
equipment safely.
 Level Six: Personal Protective Equipment –Apron, Gloves, Face shield are
provided to staff for their safety.

Handout 3: WHS Consultation

The purpose of this handout is to explain the requirements for WHS consultation under
legislation and to indicate how the business communicates WHS legislation and
consults with staff as indicated in the organisation’s WHS policy and procedure.
You should also explain why it is important for a business to conduct WHS
communication and consultation.
Include the details of the college’s WHS representative or committee.

Answer:
Introduction
Blue Healer Café acknowledges that it is easier to obtain better health and
safety job results through employees engaged in developing and preserving a
secure and safe working atmosphere.
Consultation on WHS is a two-way mechanism that enables employees to

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identify WHS problems, exchange views and WHS information, participate in

WHS decisions and obtain input on performance. Blue healer cafe aims to
ensure:
 Effective Consultation of employees on WHS issues
 Participation of staff in WHS job
 Equal representation of the opportunities of workers in WHS decisions.
Consultation is important because
 It is easier to discuss, express concerns or ask for support when people
interact effectively. The outlook of everyone else and the situation are
better understood, which lead to better decisions and more permanent
solutions to problems.
 Consultation requires the active search and consideration of employers'
opinions before making a decision. It requires two-way contact with
employers who provide information and with employees who are actively
engaged in the process.
When Consultation is required

A consultation is required to identify risks, analyse risks, and decide on steps to

remove or reduce them. You must consult the staff, who will be directly
impacted by this decision or by their safety and health representatives, to
reduce or mitigate risks.

WHS representative

 PCBU – Mana Khatri, CEO

 WHS Officer – Muhammad Khan, Academic Manager

3. Conduct a hazard inspection of the meeting room.

In the next activity step, you will run your WHS briefing session. In line with
procedure, and as outlined in action item 6, you are required to conduct a hazard
inspection using the relevant form from the WHSMS. Your assessor will set up the
room prior to you conducting the inspection.

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Complete the checklist in full using a pen and make sure it is accurate and legible.
You will also be required to record recommended corrective actions as well as future
risk control measures.
You will be assessed on whether you have correctly identified the hazards and
suitable corrective actions and risk control measures.
When you have identified a hazard, implement procedures to control the risks
involved. Give a verbal commentary on what you are doing, so your assessor can
follow the thinking behind your actions. In particular, your commentary should
demonstrate how you are using the hierarchy of control to determine the best
procedures to implement.

Submit your completed Hazard Identification Checklist to the assessor before the
next step.

Blue Healer

Hazard Inspection Checklist

Item Comments Recommended What action should be taken

immediate to make sure this action does
action not happen in the future?
Is the floor
space free of Yes
debris?
Is the area clear No Maintenance Maintenance of all electrical
of electrical of all appliances, selecting the
lead/network electrical appropriate work
cables? appliances equipment, using non-
conductive protected
clothes, foot wears, gloves
and care of damaged cable
parts.
Are waste paper No There should The management should
bins free of be separate provide separate bin in all
hazardous bin for the the department
materials e.g. hazardous
broken glass? materials
Is there Yes Not required Not required
sufficient
ventilation?
Are entrances Yes Not required Not required
and exits safe
and
uncluttered?

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Is all machinery, Not required Not required

equipment and yes
material in safe
working order
and positioned
safely?
Are there any No Not required Not required
sources of
excessive noise?
Signed:

Date of identification:

Risk Assessment
Risk Likelihood Impact Priority Preventative
description Action/Contingency
Plan
Electrical Occasional Live wires can Very Maintenance of all
impact people high electrical appliances,
through certain selecting the
resistivity appropriate work
artefacts or equipment, using
materials, non-conductive
wittingly or protected clothes,
unwittingly foot wears, gloves
and care of damaged
cable parts.
Working Remote High
injury may be Appropriate
in narrow
increased while guidance and
areas
working in training to complete
compartments, all the required
reservoirs, Work safely and
storage tanks, arrange for
furnaces, pits, emergencies before
drains, the Work starts.
ductwork, and
rooms without
ventilation or
inadequate air
conditioning. In
small spaces,
soldering,
paints, and the
use of toxic
elements may
produce

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hazardous
working
conditions.
Physical Probable High
Broken Employers should
risks
electrical wires, guarantee protection
unguarded for their employees,
equipment, including training
exposed employees on the
mechanical proper operation,
components, functioning and
vibrations, and handling of work
operating from equipment
ladders,
scaffolding, or
heights.
Accidental falls
are the highest
annual deaths in
the workplace
and cause
serious injury
while falling
objects can
permanently
damage
the
body.

Ergonomi Occasiona Readily High Training help

c hazards l apparent, workers understand
making them just how to execute
challenging to operations and
identify. These prevent strains and
dangers include wounds in the best
unsuitable way possible
workspaces
and
uncomfortable
chairs,
excessive
lifting of heavy
items, incorrect
posture

Slips, trips, and

Probable
falls The most Mediu Employees should
common cause m always use
appropriate

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of injury at clothing and

Work is the personal protective
collapse or gear. They ought to
tripping due to have the right
bumpy resources to assist
surfaces, damp them in doing the
grounds, free job well.
chains, etc.
This risk causes
serious injuries
such as
electrocution
hazard

Chemical Occasiona Toxic chemicals High By ensuring

hazards l at Work may adequate air
also affect circulation,
employees' sanitizing,
health, in minimizing
particular when proximity to
exposed contaminants,
without maintaining
sufficient equipment to
caution to prevent leakage
these and breakdowns,
substances and using specific
safety equipment
such as PPE,
chemical-resistant
gloves, eyeglasses,
protective footwear
and helmets the
effects of toxic. As
far as possible,
there should be
minimum or no use
of chemicals.

4. Conduct a WHS briefing session and induction to the new WHSMS.

It’s time to deliver your staff briefing.

At the briefing you are required to:
 Introduce and explain the WHS procedures and information on safe work
practices for the kitchen including the location of policies, templates and forms
as well as the location of the first aid kit onsite.
 Introduce and summarise the handouts you created and let staff know you will

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be emailing these out and they will also be located on the intranet as part of
the WHSMS.
 Conduct a brief training session on correctly completing a hazard inspection
checklist for the kitchen
This briefing should go for about 20-30 minutes and will be delivered to your
assessor and two other people.
Ask staff members about their WHS training requirements that they would like to
see happen now and in the future. Encourage discussion among the team
members about the training that could be relevant for the staff of the case study
café or the actual business you are basing this assessment on.
During the presentation, demonstrate effective communication skills including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm your audience understands.

Risk management procedure

This risk management plan template should be used. The following
procedure should be followed for risk management:
1. Gather information about potential risks and risk treatments or controls
using a range of risk management tools and techniques. The preferred
method is brainstorming potential risks with key staff members and
conducting a PESTLE analysis to identify external risks.
2. Confirm key risks and risk treatments or controls to be documented in the
risk management plan. For each risk, indicate the consequence of the risk
e.g. fire, business closure, lack of qualified staff, etc.
3. Identify key risks and document them in the risk register.
4. Using the risk legend within the risk management plan, assess and
document the likelihood of the risk occurring.
5. Using the risk legend within the risk management plan, assess and
document the severity of the risk occurring.
6. Identify and document the agreed treatment or control method for each
risk.
7. Assign a ranking to the risk using the risk assessment legend. The ranking
of the risk will determine its importance in terms of risk management.

5. WHS and Risk Management reporting.

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Immediately after the meeting, write a management report for the owner
outlining what took place at the meeting along with the training suggestions
from staff and what you believe will be best to focus on immediately and for
the future. Include the relevant data gathered from the meeting and identify
any non-compliance with procedure and outline the actions you are going to
take immediately to address this.
Use the WHS Management Report Template as a guide and complete all
sections.
Add these actions to the Action Plan with clear dates and time for this to
proceed (consult with your assessor when this training can take place and use
that date and time in your report). Ensure you also mark other items you have
addressed as completed.
Complete risk management reporting and risk assessment for the proposed
training activities – current and future.
Use Risk Management Plan Template as a guide and complete all sections.

Risk Management Plan

Briefing on WHS in summary

Describe what was discussed at the meeting, the staff's recommendations for
training, and the areas you think should be prioritised both now and in the
future.
Purpose
The goal of WHS management is to help a business identify all risks and
threats at work. This aids the business in creating a risk profile and prioritising
the necessary remedial actions.
Responsibilities and role:
During the discussion, we talked about how each team member should
manage the WHS inside the organisation.
The Blue Healer Café makes sure that all of the events and circumstances are
kept at the greatest degree of health and safety for its staff.
The Blue Healer Café's risks and dangers were all evaluated and documented.
For the risk to be removed, various actions were advised. These consist of:
• Effective safety measures;

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• Policies and procedures;

• Instruction; and
• Monitoring, reporting, and tracking of risks.
The Blue Healer Café staff members discussed whether they would wish to
implement their WHS training obligation going forward. The following are
some of the training recommendations made by the staff:
• To properly and safely use café equipment (like electric appliances)
• Instruction in safety practises
• Fire safety measures for cafes
• Prevent injuries such as burns, cuts, and falls.
In the current situation, the business concentrates on educating the staff about
safety protocols by giving them all the tools necessary for their workplace
safety. In addition, our business will teach staff members how to stay safe
from fires at work.
Recognizing non-compliance:
Use the information and data acquired during the meeting to pinpoint any
instances of WHSMS non-compliance. We discovered one instance of WHSM
non-compliance during the meeting and conversation with the employees and
the other member of the blue healer café. Before doing the assignment, some
personnel were not properly taught, which resulted in serious mishaps at work.
Actions
Give a brief description of the upcoming and future initiatives, both immediate
and long term.
The following are the immediate steps that the company must take:
a. WHS Policy and Procedures were created in cooperation with management
and staff.

Risk action plan

Each of the risks identified above should be included in the table below and
actions shown. The table should be copied and pasted for each risk.

Description of risk The budgeting is under estimated

Summary of recommended There is not enough capital to for the
response and impact project to be continued. Therefore, the
company should immediately seek for
external resources to avoid the project

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being paused.
Proposed actions Cal for capital from creditors

Resource requirements Capital

Responsibilities CFO, financial department

Timing One month

Reporting/Monitoring Financial report

Description of risk Funding is not available

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Summary of recommended There is not enough capital to for the

response and impact project to be continued. Therefore, the
company should immediately seek for
internal resources to avoid the project
being paused.

Proposed actions Rearrange the capital structure for the

project

Resource requirements Capital

Responsibilities CFO, financial department

Timing One month

Reporting/Monitoring Financial report

Risk assessment legend

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Submit the following to your assessor:

 WHS Management Report
 Risk Management Plan
 Updated Action Plan.
File these documents in your WHS folder system on your device.

6. Conduct your training session.

Run the training session as you have planned for in your action plan.
While running this training, participate but also observe the following:
 Staff adherence and compliance to the procedure
 How staff are reacting and if there is any need for additional training or
changes to procedures or training
 The effectiveness of the WHS practice – are current practices ensuring the
health, safety and security of all employees and customers?
After the training, your assessor will take each student aside to run through a
scenario with you individually and then you will split back into your group you were
in for activity step 5 and conduct a debrief session asking employees for their
feedback and thoughts on how the drill went and to make suggestions for the
future.

7. Document your findings in a management training report.

 Staff adherence and compliance to the procedure

 How staff reacted during the training and if there is any need for additional
training or changes to procedures or training
 The effectiveness of the WHS practice – are current practices ensuring the
health, safety and security of all employees?
 General feedback from staff and any issues they may have raised.
 At least one future improvement to the procedure you would like to make and
your reasons for this.
Use WHS Training Report template.
Save this report as WHS training report.

Submit this to your assessor and file in your electronic folder system.

An overview of WHS training

Date: February 08, 2023
Time: 11 a.m.

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Place: Blue Healer Cafe Hall

Induction and on-the-job training are the two types of training.
Options for training
Give a variety of possibilities for the now and the future. Include formal
training programmes for staff in safe work practises as well as information
on how coaching and mentoring can be used.
Coaching and mentoring promote the transfer of knowledge from coach to
mentor and assist create real, measurable, and lasting personal changes.
Coaching and mentoring are advantageous for both the company and the
personnel. Safe work practises are essential for the organisation that must be
put into place. The organisation can maintain a positive working
environment with the aid of coaching and training. The advantages of
mentoring and coaching include:
 Monitor the group to maintain safe working conditions
 Continually coordinate healthy work habits.
 Encourage the personnel to submit issues or look for assistance from
appropriate sources.
 Ensure that your personnel abide by the rules and OH&S guidelines
established by your business. general consensus regarding the training's
results
Include details about:
 Staff compliance with the procedure and adherence
 How the staff responded to the training and whether any modifications to
the training or procedures or extra training are required as a result.
 The effectiveness of the WHS practice—do present procedures
guarantee the health, safety, and security of every employee?
Employees must be instructed on the right use of PPE, how to check it, how
to store and manage it, and how to dispose of it. You may regularly assess
the calibre of your preparation by examining the knowledge and work habits
of your employees. If you discover any flaws, it is a warning that a refresher
or rework out is necessary. Retraining workers to focus on eliminating
hazards is a good idea when new equipment, dangers, or activities are
introduced into the workplace.
The trainee and the trainers worked together during the training procedure.
Regarding WHS at work, training was given to all workers. Throughout the

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training programme, the staff cooperated with management.

The firm needs to take adequate measures to ensure the health, safety, and
security of its personnel. The Blue Healer Company's present procedures
guarantee the workers' health, safety, and security. The business has taken
every precaution to reduce risk and implement a healthy working
environment.
Responses from employees who attended the training
Recap the debriefing's feedback and any difficulties that may have been
brought up regarding the training.
To guarantee that all employees understand their responsibilities for health
and safety at work, full health and safety training is a must. The following
comments were made by the staff during the training process:
 A policy or system of open communication
 Improving work environments to increase employee safety
 Employee poll
 Actions that are advised
 List at least one future change you would like to make to the current
process, along with your justifications.
As a Blue Healer Café, I want to teach every employee in each
department how to administer simple first aid.

8. Address non-compliance,

It has come to your attention that one of the staff members failed to complete hazard
identification and reporting when he was the team leader for the first shift yesterday. On top
of that, a hazardous incident did occur and the register was not completed either. One of the
other staff members advised you about the matter later yesterday afternoon.
Meet with the non-compliant staff member (your assessor) to discuss the issue and provide
the necessary training.
During the meeting, you will need to demonstrate effective communication skills including:
 speaking clearly and concisely
 using non-verbal communication to assist with understanding
 asking questions to identify required information
 responding to questions as required
 listen to the employee’s viewpoint.
During the meeting you are required to:

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 counsel the employee and let them know the severity of the situation
 complete the required documentation with the employee demonstrating the correct
process.
 ensure the employee understands the procedure and the seriousness of the issue.

Submit:
 a completed Hazard Identification Checklist for the kitchen
 a Hazardous Incidents Register.
Save the files in your electronic folder system.

Hazard Inspection Checklist

Item Comments Recommended What action should be taken

immediate to make sure this action does
action not happen in the future?
Is the floor
space free of Yes
debris?
Is the area clear No Maintenance Maintenance of all electrical
of electrical of all appliances, selecting the
lead/network electrical appropriate work
cables? appliances equipment, using non-
conductive protected
clothes, foot wears, gloves
and care of damaged cable
parts.
Are waste paper No There should The management should
bins free of be separate provide separate bin in all
hazardous bin for the the department
materials e.g. hazardous
broken glass? materials
Is there Yes Not required Not required
sufficient
ventilation?
Are entrances Yes Not required Not required
and exits safe
and
uncluttered?

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Is all machinery, Not required Not required

equipment and yes
material in safe
working order
and positioned
safely?
Are there any No Not required Not required
sources of
excessive noise?
Signed:

Date of identification:

Identification
Risk Likelihood Impact Priority Preventative
description Action/Contingency Plan
Electrical Occasional Live wires can impact Very Maintenance of all
people through certain high electrical appliances,
resistivity artefacts or selecting the appropriate
materials, wittingly or work equipment, using
unwittingly non-conductive protected
clothes, foot wears, gloves
and care of damaged cable
parts.
Working in Remote Injury may be increased High Appropriate guidance and
narrow
while working in training to complete all
areas
compartments, the required Work safely
reservoirs, storage tanks, and arrange for
furnaces, pits, drains, emergencies before the
ductwork, and rooms Work starts.
without ventilation or
inadequate air
conditioning. In small
spaces, soldering, paints,
and the use of toxic
elements may produce
hazardous working
conditions.
Physical Probable Broken electrical wires, High Employers should
risks
unguarded equipment, guarantee protection for
exposed mechanical their employees, including
components, vibrations, training employees on the
and operating from proper operation,

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ladders, scaffolding, or functioning and handling

heights. of work equipment
Accidental falls are the
highest annual deaths in
the workplace and cause
serious injury while
falling objects can
permanently damage
the body.

Ergonomic Occasional Readily apparent, High Training help workers

hazards making them understand just how to
challenging to identify. execute operations and
These dangers include prevent strains and
unsuitable workspaces wounds in the best way
and uncomfortable possible
chairs, excessive lifting
of heavy items, incorrect
posture

Slips, trips, and

Probable
falls The most common cause Medium Employees should always
of injury at Work is the use appropriate clothing
collapse or tripping due and personal protective
to bumpy surfaces, damp gear. They ought to have
grounds, free chains, etc. the right resources to
This risk causes serious assist them in doing the
injuries such as job well.
electrocution hazard

Chemical Occasional Toxic chemicals at High By ensuring adequate air

hazards Work may also affect circulation, sanitizing,
employees' health, in minimizing proximity to
particular when exposed contaminants, maintaining
without sufficient equipment to prevent
caution to these leakage and breakdowns,
substances and using specific safety
equipment such as PPE,
chemical-resistant gloves,
eyeglasses, protective
footwear and helmets the
effects of toxic. As far as
possible, there should be
minimum or no use of
chemicals.

9. Develop a solution for the deficiency and email the owner.

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Now that you have completed the counselling/training session and have new
information, develop a solution for the deficiency and email this to the owner to
have the changes implemented immediately. Make sure your email is warm and
friendly but also professional.
Submit the email or send it to your assessor. Save a copy in the WHS filing system
on your device.

To: The owner

Subject: New modifications
Regards, Sir/Madam
I'm glad to hear that. You are being informed about new information and upcoming
changes in this email. I want to teach every employee at my Blue Healer Café how
to administer basic first aid in a separate department. The team benefits from
receiving the necessary therapy for the hazards right away. Furthermore, by always
having access to basic first aid, both the business and the personnel can reduce
the danger. For each premise, there ought to be someone with basic first aid
training. I hope you'll think about the new adjustments and put them into effect as
soon as you can.
We're looking forward to hearing from you.
Regards,

10. Show your assessor your WHS filing system.

Show your assessor your folder formats and all the files within the structure.

All folders are attached in word format in task

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Assessment Task 2: Checklist

Student’s name:

Completed
successfully?

Has the following been completed? Yes No Comments

The student has satisfactorily explained

health, safety and security information to
staff.

The student has satisfactorily made

health, safety and security information
available to staff.

During the WHS briefing, the student has

satisfactorily demonstrated effective
communication skills including:
 speaking clearly and concisely
 using non-verbal communication to
assist with understanding
 asking questions to identify required
information
 responding to questions as required

 using active listening techniques to

confirm understanding.

The student has satisfactorily

implemented and monitored adherence
to health, safety and security procedures
in the following areas:
 evacuation of staff and customers
 hazard identification and reporting
 risk assessment and reporting.

The student has satisfactorily

coordinated consultative processes for
the above three areas, including
providing opportunities for staff to
contribute their views and resolving
issues.

The student has satisfactorily

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coordinated risk assessment, WHS

training and maintained and stored the
relevant records for the three areas.

The student has satisfactorily monitored

the effectiveness of the WHS system by
identifying adjustments and staff training
needs.

The student has satisfactorily

demonstrated that their management
practices align with state/territory
guidelines and WHS legislation.

The student has satisfactorily taken

prompt action to address non-
compliance and discipline staff as
necessary.

The student has satisfactorily used data

and reports to provide reliable and timely
input into the management of workplace
health, safety and security.

Task outcome:  Satisfactory  Not satisfactory

Assessor signature:

Assessor name:

Date:

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Final results record

Student name:

Assessor name:

Date:

Unit name: SITXWHS007 Implement and monitor work health and safety practices

Qualification name:

Final assessment results

Result

Task Type Satisfactory Unsatisfactory Did not submit

Assessment Task 1 Knowledge Questions S U DNS

Assessment Task 2 WHS Project S U DNS

Overall unit results C NYC

Feedback

☒My performance in this unit has been discussed and explained to me.

☒I would like to appeal this assessment decision.

Student signature: _________________________________________ Date: _________________

 I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.

Assessor signature: _______________________________________ Date: _________________

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