Fee Disclosure
Fee Disclosure
This summary is for information purposes only and does not provide all information pertinent to the Merchant’s application and Agreement for processing debit and credit card transactions. Customers should always
thoroughly review their contracts.
Contract with the Credit Card ACQUIRER expires 3 years from the Effective Date of the Contract.
Date of contract
Contract with the Credit Card Acquirer expires 3 years from date of contract. Merchant must advise Credit Card Acquirer in writing at least 30 business days before contract expiry date if
they do not wish to renew, otherwise contract is automatically renewed for 6 months.
Elavon Canada Company does not assess an early termination fee. However, the merchant must advise Credit card Acquirer in writing 30 business days
before the contract expiry date if they do not wish to renew, otherwise contract is automatically renewed for 6 months. Contact the Customer Service
number listed above in this section to cancel your contract.
In addition, the merchant may cancel the contract without penalty in the event of:
• A fee increase, except one made in accordance with a pre‐determined fee
schedule in the contract
Cancellation of contract(s) • The introduction of a new fee
• A reduction in applicable interchange rates that is not fully passed on to the
and applicable penalties
Merchant.
To do so, the merchant must exercise this right within 90 days of the date of receiving notice of:
• The fee increase;
• The introduction of a new fee;
• The reduction on the applicable interchange fees.
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Elavon Canada Company cannot unilaterally terminate unrelated service contracts from certain
unrelated service providers or other merchant executed contractual agreements in which
Elavon Canada Company is not a party.
If you have a complaint, you may file a complaint through a variety of channels with Elavon Canada Company.
Via the website: www.elavon.ca
Services Provided:
Elavon Canada Co
4576 Yonge Street, Suite 200
Information about Payment Toronto, Ontario M2N 6N4
Terminal Phone: 800.678.8666
Purchase/Solution Service rates and other service charges related to the terminal (list all):
Contactless payments have been enabled at the point‐of‐sale and consented to by the merchant for the following payment card networks:
• AMEX ExpressPay
• Interac Flash
Contactless payments
• MC PayPass Credit
acceptance
• MC PayPass Debit
• Visa PayWave Credit
• Visa PayWave Debit
The Canadian Code of Conduct demonstrates the industry's commitment to ensuring that merchants are fully aware of the costs associated with accepting
credit and debit card payments, and allowing merchants to freely choose which payment options they will accept.
Code of Conduct
The Code of Conduct can be accessed via the following link:
https://www.elavon.ca/customer-centre
VOICE AUTHORIZATION - ARU SETUP FEE $0.00 REWARDS QUALIFIED RATE (VISA) N/A
FRAUD DETECTION SET UP FEE N/A DEBIT QUALIFIED RATE (MASTERCARD) N/A
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MONTHLY FEES NON-QUALIFIED (MASTERCARD) N/A
VOICE AUTHORIZATION - ARU MONTHLY FEE $0.00 PREMIUM (AMERCIAN EXPRESS) N/A
GATEWAY MONTHLY FEE $0.00 INTERAC FLASH (TRANSACTION > $100) FLAT RATE N/A
VPC GTWY CNVG MONTHLY FEE N/A VISA DEBIT FLAT RATE N/A
AUTO VIRT. PURCHASE CARD VOLUME N/A MASTERCARD FLAT RATE N/A
VPCA EMAIL CONVERSION VOLUME N/A MASTERCARD DEBIT FLAT RATE N/A
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ANNUAL FEES AMERICAN EXPRESS FLAT RATE N/A
SOFTWARE AUTHORIZATION FEE $0.0000 INTERAC FLASH (TRANSACTION > $100) FLAT RATE N/A
STP INVOICE REMITTANCES REPORTED N/A VISA FLAT RATE $0.0000 / 0.1500%
VIRTUAL PURCHASE CARD COUNTS N/A VISA DEBIT FLAT RATE $0.0000 / 0.1500%
INTERAC AUTHORIZATION FEE $0.0400 AMERICAN EXPRESS FLAT RATE $0.0000 / 0.1500%
AMERICAN EXPRESS AUTHORIZATION FEE $0.2500 INTERAC FLASH FLAT RATE $0.0350 / 0.0000%
DISCOVER AUTHORIZATION FEE N/A INTERAC FLASH (TRANSACTION > $100) FLAT RATE $0.0550 / 0.0000%
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VISA TRANSACTION FEE N/A VISA INTERCHANGE RATE code-conduct-requirements
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MASTERCARD TRANSACTION FEE N/A MASTERCARD INTERCHANGE RATE code-conduct-requirements
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INTERAC TRANSACTION FEE N/A AMERICAN EXPRESS WHOLESALE DISCOUNT RATES code-conduct-requirements
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AMERICAN EXPRESS TRANSACTION FEE N/A DISCOVER INTERCHANGE RATE code-conduct-requirements
[ONDEMNDDBT] : ON DEMAND DEBIT DOMESTIC
N/A NON-QUALIFIED SURCHARGE RATE N/A
FUNDING – [%]
3D SECURE TRANSACTION FEE N/A INTERCHANGE DIFFERENTIAL RATE
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UNION PAY TRANSACTION FEE N/A VISA INTERCHANGE RATE code-conduct-requirements
MASTERCARD CROSS-BORDER FEE $0.0000 / 0.6780% VISA INTERCHANGE DIFFERENTIAL RATE N/A
VISA ASSESSMENT RATE $0.0000 / 0.2517% VISA MERCHANT DISCOUNT RATE N/A
MASTERCARD ASSESSMENT RATE $0.0113 / 0.2537% VISA RATE ADJUSTMENT FEE N/A
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INTERNATIONAL ASSESSMENT FEE (SERVICING FEE) $0.0000 / 0.6780% MASTERCARD INTERCHANGE RATE code-conduct-requirements
AMERICAN EXPRESS STANDARD ASSESSMENT RATE $0.0000 / 0.2856% MASTERCARD APPLICABLE INTERCHANGE RATE N/A
AMERICAN EXPRESS KEYED ASSESSMENT RATE $0.0000 / 0.3390% MASTERCARD INTERCHANGE DIFFERENTIAL RATE N/A
AMERICAN EXPRESS INTERNATIONAL CROSS-BORDER
$0.0000 / 0.6780% MASTERCARD MERCHANT DISCOUNT RATE N/A
FEE
MASTERCARD RATE ADJUSTMENT FEE N/A
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AMERICAN EXPRESS WHOLESALE DISCOUNT RATES code-conduct-requirements