MSFT 10 K 2024
MSFT 10 K 2024
FORM 10-K
☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the Fiscal Year Ended June 30, 2024
OR
☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the Transition Period From to
Commission File Number 001-37845
MICROSOFT CORPORATION
WASHINGTON 91-1144442
(STATE OF INCORPORATION) (I.R.S. ID)
ONE MICROSOFT WAY, REDMOND, WASHINGTON 98052-6399
(425) 882-8080
www.microsoft.com/investor
Securities registered pursuant to Section 12(b) of the Act:
Title of each class Trading Symbol Name of exchange on which registered
Common stock, $0.00000625 par value per share MSFT NASDAQ
3.125% Notes due 2028 MSFT NASDAQ
2.625% Notes due 2033 MSFT NASDAQ
Securities registered pursuant to Section 12(g) of the Act:
None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☒ No ☐
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes ☐ No ☒
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12
months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No
☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T
(§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth
company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.
Large Accelerated Filer ☒ Accelerated Filer ☐
Non-accelerated Filer ☐ Smaller Reporting Company ☐
Emerging Growth Company ☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial
accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial
reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒
If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the
correction of an error to previously issued financial statements. ☐
Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the
registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b). ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes ☐ No ☒
As of December 31, 2023, the aggregate market value of the registrant’s common stock held by non-affiliates of the registrant was $2.8 trillion based on the closing sale price as
reported on the NASDAQ National Market System. As of July 25, 2024, there were 7,433,038,381 shares of common stock outstanding.
Page
PART I
Item 1. Business 3
Item 2. Properties 36
PART II
Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters, and Issuer Purchases of Equity
Securities 37
Item 6. [Reserved] 38
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations 39
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 98
Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections 101
PART III
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 102
Item 13. Certain Relationships and Related Transactions, and Director Independence 102
PART IV
Signatures 111
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PART I
Item 1
This report includes estimates, projections, statements relating to our business plans, objectives, and expected operating results that are
“forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of
1933, and Section 21E of the Securities Exchange Act of 1934. Forward-looking statements may appear throughout this report, including the
following sections: “Business” (Part I, Item 1 of this Form 10-K), “Risk Factors” (Part I, Item 1A of this Form 10-K), and “Management’s
Discussion and Analysis of Financial Condition and Results of Operations” (Part II, Item 7 of this Form 10-K). These forward-looking
statements generally are identified by the words “believe,” “project,” “expect,” “anticipate,” “estimate,” “intend,” “strategy,” “future,”
“opportunity,” “plan,” “may,” “should,” “will,” “would,” “will be,” “will continue,” “will likely result,” and similar expressions. Forward-looking
statements are based on current expectations and assumptions that are subject to risks and uncertainties that may cause actual results to
differ materially. We describe risks and uncertainties that could cause actual results and events to differ materially in “Risk Factors,”
“Management’s Discussion and Analysis of Financial Condition and Results of Operations,” and “Quantitative and Qualitative Disclosures
About Market Risk” (Part II, Item 7A of this Form 10-K). Readers are cautioned not to place undue reliance on forward-looking statements,
which speak only as of the date they are made. We undertake no obligation to update or revise publicly any forward-looking statements,
whether because of new information, future events, or otherwise.
PART I
ITEM 1. BUSINESS
GENERAL
Microsoft is a technology company committed to making digital technology and artificial intelligence (“AI”) available broadly and doing so
responsibly, with a mission to empower every person and every organization on the planet to achieve more. We create platforms and tools,
powered by AI, that deliver innovative solutions that meet the evolving needs of our customers. From infrastructure and data, to business
applications and collaboration, we provide unique, differentiated value to customers. We strive to create local opportunity, growth, and impact
in every country around the world.
We have entered a new age of AI that will fundamentally transform productivity for every individual, organization, and industry on earth, while
helping us address some of our most pressing challenges. Microsoft's AI offerings, including Copilot and our Copilot stack, are already
orchestrating a new era of AI transformation, driving better business outcomes across every role and industry. As a company, we believe we
can be the democratizing force for this new generation of technology and the opportunity it will help unlock for every country, community, and
individual.
We believe AI should be as empowering across communities as it is powerful, and we’re committed to ensuring it is responsibly designed
and built with safety and security from the outset.
What We Offer
Founded in 1975, we develop and support software, services, devices, and solutions that deliver new value for customers and help people
and businesses realize their full potential.
We offer an array of services, including cloud-based solutions that provide customers with software, services, platforms, and content, and we
provide solution support and consulting services. We also deliver relevant online advertising to a global audience.
Our products include operating systems, cross-device productivity and collaboration applications, server applications, business solution
applications, desktop and server management tools, software development tools, and video games. We also design and sell devices,
including PCs, tablets, gaming and entertainment consoles, other intelligent devices, and related accessories.
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To achieve our vision, our research and development efforts focus on three interconnected ambitions:
• Reinvent productivity and business processes.
• Build the intelligent cloud and intelligent edge platform.
• Create more personal computing.
At Microsoft, we provide technology and resources to help our customers create a secure, productive work environment. Our family of
products plays a key role in the ways the world works, learns, and connects.
Our growth depends on securely delivering continuous innovation and advancing our leading productivity and collaboration tools and
services, including Microsoft 365, LinkedIn, and Dynamics 365. Microsoft 365 is an AI first platform that brings together Office, Windows,
Copilot, and Enterprise Mobility + Security to help organizations empower their employees. Copilot for Microsoft 365 combines AI with
business data in the Microsoft Graph and Microsoft 365 applications. Microsoft Teams is a comprehensive platform for communication and
collaboration, with meetings, calling, chat, file collaboration, and the ability to bring all of the applications teams use into a single place.
Microsoft Viva is an employee experience platform that brings together communications, knowledge, learning, resources, and insights.
Together, the Microsoft Cloud, Dynamics 365, Microsoft Teams, and our AI offerings bring a new era of collaborative applications for every
role and business function to get insights and business impact faster. Dynamics 365 is a portfolio of intelligent business applications that
delivers operational efficiency and breakthrough customer experiences. Our role-based extensions of Microsoft Copilot – Copilot for Sales,
Copilot for Service, and Copilot for Finance – bring together the power of Copilot for Microsoft 365 with role-specific insights and workflow
assistance to streamline business processes. Copilot Studio allows customers to customize Copilot for Microsoft 365 or build their own
Copilot. Microsoft Power Platform helps domain experts drive productivity gains with low-code/no-code tools, robotic process automation,
virtual agents, and business intelligence. Copilot Pro is a consumer subscription service that offers faster and more powerful AI assistance in
Microsoft 365 apps and on the web. LinkedIn combines our unique data with this new generation of AI to transform the way professionals
learn, sell, market, and get hired.
Digital transformation and adoption of AI continues to revolutionize more business workstreams for organizations in every sector across the
globe. For enterprises, digital technology empowers employees, optimizes operations, engages customers, and in some cases, changes the
very core of products and services. We continue to invest in high performance and sustainable computing to meet the growing demand for
fast access to Microsoft services provided by our network of cloud computing and AI infrastructure and datacenters.
Our cloud business benefits from three economies of scale: datacenters that deploy computational resources at significantly lower cost per
unit than smaller ones; datacenters that coordinate and aggregate diverse customer, geographic, and application demand patterns,
improving the utilization of computing, storage, and network resources; and multi-tenancy locations that lower application maintenance labor
costs.
The Microsoft Cloud provides the best integration across the technology stack while offering openness, improving time to value, reducing
costs, and increasing agility. As the foundation of the Microsoft Cloud, Azure uniquely offers hybrid consistency, developer productivity, data
and AI capabilities, and trusted security and compliance.
We offer supercomputing power for AI at scale to run large workloads, complemented by our rapidly expanding portfolio of AI cloud services
and hardware, which includes custom-built silicon and strong partnerships with chip manufacturers. We have introduced purpose-built cloud
infrastructure for AI workloads including a custom AI accelerator, Azure Maia, and a custom in-house central processing unit, Azure Cobalt.
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Our AI platform, Azure AI, is helping organizations transform, bringing intelligence and insights to the hands of their employees and
customers to solve their most pressing challenges. We offer a wide selection of industry-leading frontier and open models, including from
partners, as well as state-of-the-art tooling, and AI-optimized infrastructure, delivering the Copilot stack for Microsoft, enterprises, and
developers. Organizations large and small are deploying Azure AI solutions to achieve more at scale, more easily, with the proper enterprise-
level responsible AI and safety and security protections. Azure AI Studio provides a full lifecycle toolchain customers can use to ground these
models on their own data, create prompt workflows, and help ensure they are deployed and used safely.
GitHub Copilot is at the forefront of AI-powered software development, giving developers a tool to write code easier and faster. From GitHub
to Visual Studio, we provide a developer tool chain for everyone, no matter the technical experience, across all platforms.
We have a long-term partnership with OpenAI, a leading AI research and deployment company. We deploy OpenAI’s models across our
consumer and enterprise products. As OpenAI’s exclusive cloud provider, Azure powers all of OpenAI's workloads. We have also increased
our investments in the development and deployment of specialized supercomputing systems to accelerate OpenAI’s research.
Our hybrid infrastructure offers integrated, end-to-end security, compliance, identity, and management capabilities to support the real-world
needs and evolving regulatory requirements of commercial customers and enterprises. Our industry clouds bring together capabilities across
the entire Microsoft Cloud, along with industry-specific customizations. Azure Arc simplifies governance and management by delivering a
consistent multi-cloud and on-premises management platform.
The Microsoft Intelligent Data Platform fully integrates databases, analytics, and governance. Microsoft Fabric is an end-to-end, unified
analytics platform that brings together all the data and analytics tools that organizations need.
Nuance is a leader in conversational AI and ambient intelligence across industries, including healthcare, financial services, retail, and
telecommunications. Microsoft and Nuance enable organizations to accelerate their business goals with security-focused, cloud-based
solutions infused with AI.
As the rate and pace of cyberthreats continue to accelerate, security is a top priority for every organization. Microsoft offers customers
integrated products addressing security, compliance, identity, management, and privacy across customers’ multi-cloud, application, and
device assets. With Copilot for Security, Microsoft offers an AI cybersecurity product that enables security professionals to respond to
cyberthreats quickly.
Windows 365 enables users to stream a full Windows experience from the Microsoft Cloud to any device.
We strive to make computing more personal, enabling users to interact with technology in more intuitive, engaging, and dynamic ways.
Windows 11 offers innovations focused on performance, productivity, and creativity, including Copilot in Windows. Windows 11 security and
privacy features include operating system security, application security, and user and identity security. Dev Home is an open-source
experience in Windows to help developer productivity. We are committed to designing and marketing first-party devices to help drive
innovation, create new device categories, and stimulate demand in the Windows ecosystem. The Surface family includes Surface Pro,
Surface Laptop, and other Surface products. Copilot+ PCs are a new class of Windows 11 PCs that are powered by a neural processing unit.
These PCs use on-device AI for enhanced performance and features.
Copilot is an AI assistant that helps users navigate the web, answer questions, and create content. Microsoft Edge is our fast and secure
browser that helps protect users’ data and offers enhanced browsing capabilities including quick access to AI-powered tools, apps, and
more. The AI-powered Bing search engine with Copilot delivers better search, more complete answers, and the ability to generate content.
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Microsoft is expanding how billions of people globally access and play video games on PC, console, mobile, and cloud. We put game
development front and center, backed by innovative hardware, experiences, and a subscription service, Xbox Game Pass, that allows those
games to reach more players across more devices. Activision Blizzard, Inc. (“Activision Blizzard”), a leader in game development and an
interactive entertainment content publisher, joined Microsoft in October 2023.
We are focused on helping customers use the breadth and depth of the Microsoft Cloud to get the most value out of their digital spend while
leading the AI platform wave across our solution areas. We continue to develop complete, intelligent solutions for our customers that
empower people to be productive and collaborate, while safeguarding businesses and simplifying IT management. Our goal is to lead the
industry in several distinct areas of technology over the long term, which we expect will translate to sustained growth. We are investing
significant resources in:
• Transforming the workplace to deliver new modern, modular business applications, drive deeper insights, and improve how
people communicate, collaborate, learn, work, and interact with one another.
• Building and running cloud-based services in ways that utilize ubiquitous computing to unleash new experiences and
opportunities for businesses and individuals.
• Applying AI and ambient intelligence to drive insights, revolutionize many types of work and business processes, and provide
substantive productivity gains using natural methods of communication.
• Tackling security from all angles with our integrated, end-to-end solutions spanning security, compliance, identity, and
management, across all clouds and platforms.
• Inventing new gaming experiences that bring people together around their shared love for games on any devices and pushing
the boundaries of innovation with console and PC gaming.
• Using Windows to fuel our cloud business, grow our share of the PC market, and drive increased engagement with our services
like Microsoft Edge, Bing, Microsoft Teams, Microsoft 365 Consumer, Xbox Game Pass, and more.
Our future growth depends on our ability to transcend current product category definitions, business models, and sales motions.
Commitment to Sustainability
Microsoft’s approach to addressing climate change starts with the sustainability of our own business. In 2020, we committed to being a
carbon negative, water positive, and zero waste company by 2030.
Since announcing that commitment, we have seen major changes both in the technology sector and in our understanding of what it will take
to meet our climate goals. New technologies, including generative AI, hold promise for new innovations that can help address the climate
crisis. At the same time, the infrastructure and electricity needed for these technologies create new challenges for meeting sustainability
commitments across the tech sector.
In May 2024, we released our Environmental Sustainability Report which looked back at our progress in several areas during fiscal year
2023. In four areas we are on track, and in each of these we see progress that has the potential to have global impact beyond our own
sustainability work. These are:
• Reducing our direct operational emissions (Scope 1 and 2).
• Accelerating carbon removal.
• Designing for circularity to minimize waste and reusing cloud hardware.
• Improving biodiversity and protecting more land than we use.
At the same time, there are two areas where we’re not yet on track, and in each of these we are intensively engaged in work to identify and
pursue additional breakthroughs. These are:
• Reducing our indirect emissions (Scope 3).
• Reducing our water use and replenishing more water than we consume in our datacenter operations.
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Item 1
Even amid the challenges, we remain optimistic. We’re encouraged by ongoing progress across our campuses and datacenters, and
throughout our value chain.
In June 2020, we outlined a series of multi-year commitments designed to address the racial injustice and inequity experienced by racial and
ethnic minorities in the United States, including Black and African American communities. We remain committed to addressing racial injustice
and inequity and helping improve lived experiences at Microsoft, in employees’ communities, and beyond.
In fiscal year 2024, we continued to collaborate with partners and worked within neighborhoods and communities to advance projects and
programs. We grew our Nonprofit Tech Acceleration for Black and African American Communities program, to help more than 3,000 local
organizations in nearly 1,900 Black and African American communities use technical solutions to modernize and streamline operations. We
also expanded our Technology Education and Learning Support (“TEALS”) program to reach nearly 550 high schools across 21 racial equity
expansion regions with the support of nearly 1,500 volunteers, 12% of whom identify as Black or African American.
We have committed $150 million in Minority Depository Institutions and funds supporting Black and African American-owned small
businesses. These commitments drive sustained impact by directly enabling an increase of funds into local communities, improving diverse,
small-business access to capital, and increasing skill development. We continue to partner with diverse-owned banking partners and asset
managers to catalyze growth and industry participation. Additionally, we enriched our supplier pipeline, achieving our goal to spend $500
million with double the number of Black- and African American-owned suppliers. We have also provided 162 low- or no-interest loans to our
small to medium-sized partners through our Partner Capital Fund.
We also continue to make progress toward our overall commitment to double the number of Black and African American and Hispanic and
Latinx leaders in the U.S. by 2025.
Microsoft’s Skills for Jobs initiative aims to support a more skills-based labor market, with greater flexibility and accessible learning paths to
develop the right skills needed for the most in-demand jobs. This initiative brings together classes, Career Essentials Certificates, and other
resources from LinkedIn, GitHub, and Microsoft Learn, and is built on data insights drawn from LinkedIn’s Economic Graph. Our goal was to
train and certify 10 million learners by 2025. As of May 2024, we have surpassed that goal, training and certifying 12.6 million learners. We
also launched a campaign in the United States in 2021 to help skill and recruit 250,000 people into the nation’s cybersecurity workforce by
2025, representing half of the country’s workforce shortage. To that end, we are making curriculum available free of charge to all of the
nation’s higher education institutions, providing training for new and existing faculty, and providing scholarships and supplemental resources
to 25,000 students. The cyber skills initiative has expanded to 27 additional countries that show elevated cyberthreat risks coupled with
significant gaps in their cybersecurity workforces, where we’ve partnered with nonprofits and other educational institutions to train the next
generation of cybersecurity workers.
Generative AI is creating unparalleled opportunities to empower workers globally, but only if everyone has the skills to use it. In June 2023,
we launched an AI Skills initiative to help everyone learn how to harness the power of AI. This includes a new LinkedIn learning pathway
offering new coursework on learning the foundations of generative AI. We also launched a new global grant challenge to uncover new ways
of training workers on generative AI and provide greater access to digital learning events and resources. Additionally, we extended our reach
in rural communities, including through our TechSpark initiative in the United States. As of June 2024, we’ve helped more than 2.5 million
people in 92% of the world’s countries learn how to use AI.
Microsoft aims to recruit, develop, and retain world-changing talent from a diversity of backgrounds. To foster their and our success, we seek
to create an environment where people can thrive and do their best work. We strive to maximize the potential of our human capital resources
by creating a respectful, rewarding, and inclusive work environment that enables our global employees to create products and services that
further our mission. Microsoft’s culture is grounded in growth mindset. This means everyone is on a continuous journey to learn and grow,
operating as one company instead of multiple siloed businesses. Our culture also embeds the security of customers and Microsoft as a
priority for every employee and across all of our organizations.
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Item 1
As of June 30, 2024, we employed approximately 228,000 people on a full-time basis, 126,000 in the U.S. and 102,000 internationally. Of the
total employed people, 86,000 were in operations, including product support and consulting services, datacenter operations, and
manufacturing and distribution; 81,000 were in product research and development; 45,000 were in sales and marketing; and 16,000 were in
general and administration. Certain employees are subject to collective bargaining agreements.
We design our programs to attract, reward, and retain top talent, enable our employees’ continual growth, and reinforce our culture and
values. Our total compensation opportunity is highly differentiated and market competitive. Our intended result is a global performance and
development approach that fosters our culture, drives company performance, and competitive compensation that ensures equitable pay by
role while supporting pay for performance.
Diversity and inclusion are core to our business. As reported in our Global Diversity and Inclusion Reports, we monitor pay equity and career
progress across multiple dimensions. We encourage every person at Microsoft to play an active role in creating an inclusive environment.
We have invested significantly in employee wellbeing and offer a differentiated benefits package which includes many physical, emotional,
and financial wellness programs. Our Occupational Health and Safety program helps to protect employees’ safety while they are working. We
also have introduced Hybrid Workplace Flexibility guidance to better support leaders, managers, and employees in hybrid work scenarios.
We believe providing employees with access to continual learning enables them to drive impact for the company. We provide individuals and
teams with access to first and third-party content resources across professions, disciplines, and roles, and offer skilling opportunities to
support employees’ growth while driving organizations’ needs.
Our employee listening systems enable us to gather feedback directly from our workforce to inform our programs and employee needs
globally, giving us real-time insights into ways we can support our employees. As a company, we will continue to leverage data and research
to inform decision making, balancing the needs of the business, team, and individual.
OPERATING SEGMENTS
We operate our business and report our financial performance using three segments: Productivity and Business Processes, Intelligent Cloud,
and More Personal Computing. Our segments provide management with a comprehensive financial view of our key businesses. The
segments enable the alignment of strategies and objectives across the development, sales, marketing, and services organizations, and they
provide a framework for timely and rational allocation of resources within businesses.
Additional information on our operating segments and geographic and product information is contained in Note 19 – Segment Information
and Geographic Data of the Notes to Financial Statements (Part II, Item 8 of this Form 10-K).
Our Productivity and Business Processes segment consists of products and services in our portfolio of productivity, communication, and
information services, spanning a variety of devices and platforms. This segment primarily comprises:
• Office Commercial (Office 365 subscriptions, the Office 365 portion of Microsoft 365 Commercial subscriptions, and Office
licensed on-premises), comprising Office, Exchange, SharePoint, Microsoft Teams, Office 365 Security and Compliance,
Microsoft Viva, and Copilot for Microsoft 365.
• Office Consumer, including Microsoft 365 Consumer and Copilot Pro subscriptions, Office licensed on-premises, and other
Office services.
• LinkedIn, including Talent Solutions, Marketing Solutions, Premium Subscriptions, and Sales Solutions.
• Dynamics business solutions, including Dynamics 365, comprising a set of intelligent, cloud-based applications across ERP,
CRM, Power Apps, and Power Automate; and on-premises ERP and CRM applications.
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Office Commercial
Office Commercial is designed to increase personal, team, and organizational productivity through a range of products and services. Growth
depends on our ability to reach new users in new markets such as frontline workers, small and medium businesses, and growth markets, as
well as add value to our core product and service offerings to span AI and productivity categories such as communication, collaboration,
analytics, security, and compliance. Office Commercial revenue is mainly affected by a combination of continued installed base growth and
average revenue per user expansion, as well as the continued shift from Office licensed on-premises to Office 365.
Office Consumer
Office Consumer is designed to increase personal productivity and creativity through a range of products and services. Growth depends on
our ability to reach new users, add value to our core product set with new features including AI tools, and continue to expand our product and
service offerings into new markets. Office Consumer revenue is mainly affected by the percentage of customers that buy Office with their new
devices and the continued shift from Office licensed on-premises to Microsoft 365 Consumer subscriptions. Office Consumer Services
revenue is mainly affected by the demand for communication and storage through Skype, Outlook.com, and OneDrive, which is largely
driven by subscriptions, advertising, and the sale of minutes.
LinkedIn connects the world’s professionals to make them more productive and successful and transforms the way companies hire, market,
sell, and learn. Our vision is to create economic opportunity for every member of the global workforce through the ongoing development of
the world’s first Economic Graph, a digital representation of the global economy. In addition to LinkedIn’s free services, LinkedIn offers
monetized solutions designed to offer AI-enabled insights and productivity: Talent Solutions, Marketing Solutions, Premium Subscriptions,
and Sales Solutions. Talent Solutions provide insights for workforce planning and tools to hire, nurture, and develop talent. Talent Solutions
also includes Learning Solutions, which help businesses close critical skills gaps in times where companies are having to do more with
existing talent. Marketing Solutions help companies reach, engage, and convert their audiences at scale. Premium Subscriptions enable
professionals to manage their professional identity, grow their network, find jobs, access knowledge, and connect with talent through
additional services like premium search. Sales Solutions help companies strengthen customer relationships, empower teams with digital
selling tools, and acquire new opportunities. Growth will depend on our ability to increase the number of LinkedIn members and our ability to
continue offering insight and AI-enabled services that provide value for our members and increase their engagement. LinkedIn revenue is
mainly affected by demand from enterprises and professionals for subscriptions to Talent Solutions, Sales Solutions, and Premium
Subscriptions offerings, as well as member engagement and the quality of the sponsored content delivered to those members to drive
Marketing Solutions.
Dynamics
Dynamics provides cloud-based and on-premises business solutions for financial management, enterprise resource planning (“ERP”),
customer relationship management (“CRM”), and supply chain management, as well as other low code application development platforms
and AI offerings, for small and medium businesses, large organizations, and divisions of global enterprises. Dynamics revenue is driven by
the number of users licensed and applications consumed, expansion of average revenue per user, and the continued shift to Dynamics 365,
a unified set of cloud-based intelligent business applications, including our low code development platforms, such as Power Apps and Power
Automate.
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Competition
Competitors to Office include software and global application vendors, such as Apple, Cisco Systems, Google, Meta, Proofpoint, Slack,
Symantec, Zoom, and numerous web-based and mobile application competitors as well as local application developers. Apple distributes
versions of its pre-installed application software, such as email and calendar products, through its PCs, tablets, and phones. Cisco Systems
is using its position in enterprise communications equipment to grow its unified communications business. Google provides a hosted
messaging and productivity suite. Meta offers communication tools to enable productivity and engagement within organizations. Proofpoint
and Symantec provide security solutions across email security, information protection, and governance. Slack provides teamwork and
collaboration software. Zoom offers videoconferencing and cloud phone solutions. Web-based offerings competing with individual
applications have also positioned themselves as alternatives to our products and services. We compete by providing powerful, flexible,
secure, integrated industry-specific, and easy-to-use productivity and collaboration tools and services that create comprehensive solutions
and work well with technologies our customers already have both on-premises or in the cloud.
LinkedIn faces competition from online professional networks, recruiting companies, talent management companies, and larger companies
that are focusing on talent management and human resource services; job boards; traditional recruiting firms; and companies that provide
learning and development products and services. Marketing Solutions competes with online and offline outlets that generate revenue from
advertisers and marketers, and Sales Solutions competes with online and offline outlets for companies with lead generation and customer
intelligence and insights.
Dynamics competes with cloud-based and on-premises business solution providers such as Oracle, Salesforce, SAP, Service Now, UI Path,
and WorkDay.
Intelligent Cloud
Our Intelligent Cloud segment consists of our public, private, and hybrid server products and cloud services that can power modern business
and developers. This segment primarily comprises:
• Server products and cloud services, including Azure and other cloud services; SQL Server, Windows Server, Visual Studio,
System Center, and related Client Access Licenses (“CALs”); and Nuance and GitHub.
• Enterprise and partner services, including Enterprise Support Services, Industry Solutions, Nuance professional services,
Microsoft Partner Network, and Learning Experience.
Azure is a comprehensive set of cloud services that offer developers, IT professionals, and enterprises freedom to build, deploy, and manage
applications on any platform or device. Customers can use Azure through our global network of datacenters for computing, networking,
storage, mobile and web application services, AI, Internet of Things (“IoT”), cognitive services, and machine learning. Azure enables
customers to devote more resources to development and use of applications that benefit their organizations, rather than managing on-
premises hardware and software. Azure revenue is mainly affected by infrastructure-as-a-service and platform-as-a-service consumption-
based services, and per user-based services such as Enterprise Mobility + Security.
Azure AI offerings provide a competitive advantage as companies seek ways to optimize and scale their business with machine learning.
With Azure’s purpose-built, AI-optimized infrastructure, customers can use a variety of large language models and developer tools to create
the next generation of AI apps and services.
Our server products are designed to make IT professionals, developers, and their systems more productive and efficient. Server software is
integrated server infrastructure and middleware designed to support software applications built on the Windows Server operating system.
This includes the server platform, database, business intelligence, storage, management and operations, virtualization, service-oriented
architecture platform, security, and identity software. We also license standalone and software development lifecycle tools for software
architects, developers, testers, and project managers. Server products revenue is mainly affected by purchases through volume licensing
programs, licenses sold to original equipment manufacturers (“OEM”), and retail packaged products. CALs provide access rights to certain
server products, including SQL Server and Windows Server, and revenue is reported along with the associated server product.
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Nuance and GitHub include both cloud and on-premises offerings. Nuance provides healthcare and enterprise AI solutions. GitHub provides
a collaboration platform and code hosting service for developers.
Enterprise and Partner Services, including Enterprise Support Services, Industry Solutions, Nuance professional services, Microsoft Partner
Network, and Learning Experience, assist customers in developing, deploying, and managing Microsoft server solutions, Microsoft desktop
solutions, and Nuance conversational AI and ambient intelligent solutions, along with providing training and certification to developers and IT
professionals on various Microsoft products.
Competition
Azure faces diverse competition from companies such as Amazon, Broadcom, Google, IBM, Oracle, and open source offerings. Azure’s
competitive advantage includes enabling a hybrid cloud, allowing deployment of existing datacenters with our public cloud into a single,
cohesive infrastructure, and the ability to run at a scale that meets the needs of businesses of all sizes and complexities. Our AI offerings
compete with AI products from hyperscalers such as Amazon and Google, as well as products from other emerging competitors, including
Anthropic, OpenAI, Meta, and other open source offerings, many of which are also current or potential partners. Our Azure Security offerings
include our cloud security solution and security information and event management solution, which compete with companies such as Palo
Alto Networks and Cisco. Our Enterprise Mobility + Security offerings also compete with products from a range of competitors including
identity vendors, security solution vendors, and numerous other security point solution vendors. We believe our cloud’s global scale, coupled
with our broad portfolio of identity and security solutions, allows us to effectively solve complex cybersecurity challenges for our customers
and differentiates us from the competition.
Our server products face competition from a wide variety of server operating systems and applications offered by companies with a range of
market approaches. Vertically integrated computer manufacturers such as Hewlett-Packard, IBM, and Oracle offer their own versions of the
Unix operating system preinstalled on server hardware and nearly all computer manufacturers offer server hardware for the Linux operating
system.
We compete to provide enterprise-wide computing and point solutions with numerous commercial software vendors that offer solutions and
middleware technology platforms, software applications for connectivity, security, hosting, database, and e-business servers. IBM and Oracle
lead a group of companies that compete with our enterprise-wide computing solutions. Commercial competitors for our server applications for
PC-based distributed client-server environments include Broadcom, IBM, and Oracle. Our web application platform software competes with
open source software such as Apache, Linux, MySQL, and PHP. In middleware, we compete against Java vendors.
Our database, business intelligence, and data warehousing solutions offerings compete with products from Databricks, IBM, Oracle, SAP,
Snowflake, and other companies. Our system management solutions compete with server management and server virtualization platform
providers, such as BMC, Broadcom, Hewlett-Packard, and IBM. Our products for software developers compete against offerings from Adobe,
IBM, Oracle, and other companies, and also against open source projects, including Eclipse (sponsored by IBM, Oracle, and SAP), PHP, and
Ruby on Rails.
We believe our server products provide customers with advantages in performance, total costs of ownership, and productivity by delivering
superior applications, development tools, compatibility with a broad base of hardware and software applications, security, and manageability.
Our Enterprise and Partner Services business competes with a wide range of companies that provide strategy and business planning,
application development, and infrastructure services, including multinational consulting firms and small niche businesses focused on specific
technologies.
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Our More Personal Computing segment consists of products and services that put customers at the center of the experience with our
technology. This segment primarily comprises:
• Windows, including Windows OEM licensing and other non-volume licensing of the Windows operating system; Windows
Commercial, comprising volume licensing of the Windows operating system, Windows cloud services, and other Windows
commercial offerings; patent licensing; and Windows Internet of Things.
• Devices, including Surface, HoloLens, and PC accessories.
• Gaming, including Xbox hardware and Xbox content and services, comprising first-party content (such as Activision Blizzard)
and third-party content, including games and in-game content; Xbox Game Pass and other subscriptions; Xbox Cloud Gaming;
advertising; third-party disc royalties; and other cloud services.
• Search and news advertising, comprising Bing (including Copilot), Microsoft News, Microsoft Edge, and third-party affiliates.
Windows
The Windows operating system is designed to deliver a more personal computing experience for users by enabling consistency of
experience, applications, and information across their devices. Windows OEM revenue is impacted significantly by the number of Windows
operating system licenses purchased by OEMs, which they pre-install on the devices they sell. In addition to computing device market
volume, Windows OEM revenue is impacted by:
• The mix of computing devices based on form factor and screen size.
• Differences in device market demand between developed markets and growth markets.
• Growth of the AI PC category
• Attachment of Windows to devices shipped.
• Customer mix between consumer, small and medium businesses, and large enterprises.
• Changes in inventory levels in the OEM channel.
• Pricing changes and promotions, pricing variation that occurs when the mix of devices manufactured shifts from local and
regional system builders to large multinational OEMs, and different pricing of Windows versions licensed.
• Constraints in the supply chain of device components.
• Piracy.
Windows Commercial revenue, which includes volume licensing of the Windows operating system and Windows cloud services such as
Microsoft Defender for Endpoint, is affected mainly by the demand from commercial customers for Microsoft 365 and our advanced security
offerings. Windows Commercial revenue often reflects the number of information workers in a licensed enterprise and is relatively
independent of the number of PCs sold in a given year.
Patent licensing includes our programs to license patents we own for use across a broad array of technology areas, including mobile devices
and cloud offerings.
Windows IoT extends the power of Windows and the cloud to intelligent systems by delivering specialized operating systems, tools, and
services for use in embedded devices.
Devices
We design and sell devices, such as Surface (including Copilot+ PCs), HoloLens, and PC accessories. Our devices are designed to enable
people and organizations to connect to the people and content that matter most using Windows and integrated Microsoft products and
services. Surface is designed to help organizations, students, and consumers be more productive. Growth in Devices is dependent on total
PC shipments, the ability to attract new customers, our product roadmap, and expanding into new categories.
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Gaming
Our gaming platform is designed to provide a variety of entertainment through a unique combination of content, community, and cloud
services. Our game content is developed through a collection of first-party studios creating iconic and differentiated gaming experiences. We
continue to invest in new gaming studios and content to expand our intellectual property roadmap and leverage new content creators. These
unique gaming experiences are the cornerstone of Xbox Game Pass, a subscription service and gaming community with access to a curated
library of over 400 first- and third-party console and PC titles.
The gamer remains at the heart of the Xbox ecosystem. We are identifying new opportunities to attract gamers across a variety of different
end points through our first- and third-party content and business diversification across subscriptions, ads, and digital stores. We’ve seen
new devices from third-party manufacturers along with key PC and mobile end points that help us empower gamers to play in a way that is
most convenient to them. We are focused on growing the platform and expanding to new ecosystems to engage as many gamers as
possible.
Xbox enables people to connect and share online gaming experiences that are accessible on Xbox consoles, Windows-enabled devices, and
other devices. Xbox is designed to benefit users by providing access to a network of certified applications and services and to benefit our
developer and partner ecosystems by providing access to a large customer base. Xbox revenue is mainly affected by subscriptions and sales
of first- and third-party content, as well as advertising. Growth of our Gaming business is determined by the overall active user base through
Xbox enabled content, availability of games, providing exclusive game content that gamers seek, the computational power and reliability of
the devices used to access our content and services, and the ability to create new experiences.
Our Search and news advertising business is designed to deliver relevant search, native, and display advertising to a global audience. Our
Microsoft Edge browser and Bing search engine with Copilot are key tools to enable user acquisition and engagement, while our technology
platform enables accelerated delivery of digital advertising solutions. In addition to first-party tools, we have several partnerships with
companies, such as Yahoo, through which we provide and monetize search offerings. Growth depends on our ability to attract new users,
understand intent, and match intent with relevant content on advertising offerings.
Competition
Windows faces competition from various software products and from alternative platforms and devices, mainly from Apple and Google, and
Microsoft Defender for Endpoint competes with CrowdStrike on endpoint security solutions. We believe Windows competes effectively by
giving customers choice, value, flexibility, security, an easy-to-use interface, and compatibility with a broad range of hardware and software
applications, including those that enable productivity.
Devices face competition from various computer, tablet, and hardware manufacturers who offer a unique combination of high-quality
industrial design and innovative technologies across various price points. These manufacturers, many of which are also current or potential
partners and customers, include Apple and our Windows OEMs.
Xbox and our cloud gaming services face competition from various online gaming ecosystems and game streaming services, including those
operated by Amazon, Apple, Meta, and Tencent. We also compete with other providers of entertainment services such as video streaming
platforms. Our gaming platform competes with console platforms from Nintendo and Sony, both of which have a large, established base of
customers. We believe our gaming platform is effectively positioned against, and uniquely differentiated from, competitive products and
services based on significant innovation in hardware architecture, user interface, developer tools, online gaming and entertainment services,
and continued strong content from our own first-party game franchises as well as other digital content offerings.
Our Search and news advertising business competes with Google, OpenAI, and a wide array of websites, social platforms like Meta, and
portals that provide content and online offerings to end users.
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OPERATIONS
We have regional operations service centers that support our operations, including customer contract and order processing, billing, credit and
collections, customer lifecycle operations, information processing, and vendor management and logistics. The centers in Ireland and
Romania support the African, European, and Middle East regions; the centers in India and Ireland support the Asia-Pacific region; and the
centers in Arlington, Virginia, Atlanta, Georgia, Charlotte, North Carolina, Fargo, North Dakota, Fort Lauderdale, Florida, Redmond,
Washington, Reno, Nevada, and San Jose, Costa Rica support the Americas regions.
In addition to our operations centers, we also operate datacenters throughout each of these regions. We continue to identify and evaluate
opportunities to expand our datacenter locations and increase our server capacity to meet the evolving needs of our customers, particularly
given the growing demand for AI services. Our datacenters depend on the availability of permitted and buildable land, predictable energy,
networking supplies, and servers, including graphics processing units (“GPUs”) and other components.
Our devices are primarily manufactured by third-party contract manufacturers. For the majority of our products, we have the ability to use
other manufacturers if a current vendor becomes unavailable or unable to meet our requirements. However, some of our products contain
certain components for which there are very few qualified suppliers. Extended disruptions at these suppliers could impact our ability to
manufacture devices on time to meet consumer demand.
We develop most of our products and services internally through the following engineering groups.
• Cloud and AI – focuses on making IT professionals, developers, partners, independent software vendors, and their systems
more productive and efficient through development of Azure AI platform and cloud infrastructure, server, database, CRM, ERP,
software development tools and services, AI cognitive services, and other business process applications and services for
enterprises.
• Strategic Missions and Technologies – focuses on incubating technical products and support solutions with transformative
potential for the future of cloud computing and continued company growth, such as quantum computing and advanced AI for
science.
• Experiences and Devices – focuses on delivering high value end-user experiences across our products, services, and devices,
including Microsoft 365, Windows, Microsoft Teams, and the Surface line of devices.
• Microsoft AI – focuses on delivering online experiences targeted at consumers (including Bing, Copilot, Start/MSN, and other
advertising-based services) and developing advanced AI models.
• Microsoft Security – focuses on delivering a comprehensive portfolio of services that protect our customers’ digital infrastructure
through cloud platform and application security, data protection and governance, identity and network access, and device
management.
• Technology and Research – focuses on fundamental research, product and business incubations, and forward-looking AI
innovations that span infrastructure, services, and applications. This engineering group includes Microsoft Research, one of the
world’s largest corporate research organizations, which focuses on fundamental research in AI, computer science, and a broad
range of other disciplines.
• LinkedIn – focuses on our services that transform the way professionals grow their network and find jobs and the way
businesses hire, market, sell, and learn.
• Gaming – focuses on developing hardware, content, and services across a large range of platforms to help grow our user base
through game experiences and social interaction.
Internal development allows us to maintain competitive advantages that come from product differentiation and closer technical control over
our products and services. It also gives us the freedom to decide which modifications and enhancements are most important and when they
should be implemented. We strive to obtain information as early as possible about changing usage patterns and hardware advances that
may affect software and hardware design. Before releasing new software platforms, and as we make significant modifications to existing
platforms, we provide application vendors with a range of resources and guidelines for development, training, and testing. Generally, we also
create product documentation internally.
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We protect our intellectual property investments in a variety of ways. We work actively in the U.S. and internationally to ensure the
enforcement of copyright, trademark, trade secret, and other protections that apply to our software and hardware products, services,
business plans, and branding. We are a leader among technology companies in pursuing patents and currently have a portfolio of over
63,000 U.S. and international patents issued and over 23,000 pending worldwide. While we employ much of our internally-developed
intellectual property in our products and services, we also engage in outbound licensing of specific patented technologies that are
incorporated into licensees’ products. From time to time, we enter into broader cross-license agreements with other technology companies
covering entire groups of patents. We may also purchase or license technology that we incorporate into our products and services. At times,
we make select intellectual property broadly available at no or low cost to achieve a strategic objective, such as promoting industry
standards, advancing interoperability, supporting societal and/or environmental efforts, or attracting and enabling our external development
community. Our engagement with open source software also causes us to license our intellectual property rights broadly in certain situations.
While it may be necessary in the future to seek or renew licenses relating to various aspects of our products and services, we believe, based
upon past experience and industry practice, such licenses generally can be obtained on commercially reasonable terms. We believe our
continuing research and product development are not materially dependent on any single license or other agreement with a third party
relating to the development of our products.
Our success is based on our ability to create new and compelling products, services, and experiences for our users, to initiate and embrace
disruptive technology trends, to enter new geographic and product markets, and to drive broad adoption of our products and services. We
invest in a range of emerging technology trends and breakthroughs that we believe offer significant opportunities to deliver value to our
customers and growth for the company. Based on our assessment of key technology trends, we maintain our long-term commitment to
research and development across a wide spectrum of technologies, tools, and platforms spanning digital work and life experiences, cloud
computing, AI, devices, and operating systems.
While our main product research and development facilities are located in Redmond, Washington, we also operate research and
development facilities in other parts of the U.S. and around the world. This global approach helps us remain competitive in local markets and
enables us to continue to attract top talent from across the world.
We plan to continue to make significant investments in a broad range of product research and development activities, and as appropriate we
will coordinate our research and development across operating segments and leverage the results across the company. This includes
continuing to support fundamental research, which provides us with a unique perspective on future trends and contributes to our innovation.
We market and distribute our products and services through the following channels: OEMs, direct, and distributors and resellers. Our sales
organization performs a variety of functions, including working directly with commercial enterprises and public-sector organizations worldwide
to identify and meet their technology and digital transformation requirements; managing OEM relationships; and supporting system
integrators, independent software vendors, and other partners who engage directly with our customers to perform sales, consulting, and
fulfillment functions for our products and services.
OEMs
We distribute our products and services through OEMs that pre-install our software on new devices and servers they sell. The largest
component of the OEM business is the Windows operating system pre-installed on devices. OEMs also sell devices pre-installed with other
Microsoft products and services, including applications such as Office and the capability to subscribe to Microsoft 365 Consumer.
There are two broad categories of OEMs. The largest category of OEMs are direct OEMs as our relationship with them is managed through a
direct agreement between Microsoft and the OEM. We have distribution agreements covering one or more of our products with virtually all
the multinational OEMs, including Dell, Hewlett-Packard, Lenovo, and with many regional and local OEMs. The second broad category of
OEMs are system builders consisting of lower-volume PC manufacturers, which source Microsoft software for pre-installation and local
redistribution primarily through the Microsoft distributor channel rather than through a direct agreement or relationship with Microsoft.
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Direct
Many organizations that license our products and services transact directly with us through Enterprise Agreements and Enterprise Services
contracts, with sales support from system integrators, independent software vendors, web agencies, and partners that advise organizations
on licensing our products and services (“Enterprise Agreement Software Advisors” or “ESA”). Microsoft offers direct sales programs targeted
to reach small, medium, and corporate customers, in addition to those offered through the reseller channel. A large network of partner
advisors support many of these sales.
We also sell commercial and consumer products and services directly to customers, such as cloud services, search, and gaming, through
our digital marketplaces and online stores. Additionally, our Microsoft Experience Centers are designed to facilitate deeper engagement with
our partners and customers across industries.
Organizations also license our products and services indirectly, primarily through licensing solution partners (“LSP”), distributors, value-added
resellers (“VAR”), and retailers. Although each type of reselling partner may reach organizations of all sizes, LSPs are primarily engaged with
large organizations, distributors resell primarily to VARs, and VARs typically reach small and medium organizations. ESAs are also typically
authorized as LSPs and operate as resellers for our other volume licensing programs. Microsoft Cloud Solution Provider is our main partner
program for reselling cloud services.
We distribute our retail packaged products primarily through independent non-exclusive distributors, authorized replicators, resellers, and
retail outlets. Individual consumers obtain these products primarily through retail outlets. We distribute our devices through third-party
retailers. We have a network of field sales representatives and field support personnel that solicit orders from distributors and resellers and
provide product training and sales support.
Our Dynamics business solutions are also licensed to enterprises through a global network of channel partners providing vertical solutions
and specialized services.
LICENSING OPTIONS
We offer options for organizations of varying sizes that want to purchase our cloud services and on-premise software. We license these
organizations under volume licensing agreements to allow the customer to acquire multiple licenses of products and services instead of
having to acquire separate licenses through retail channels. These volume licensing programs have varying programmatic requirements and
benefits to best meet the needs of our customers.
Software Assurance (“SA”) conveys rights to new software and upgrades for perpetual licenses released over the contract period. It also
provides support, tools, training, and other licensing benefits to help customers deploy and use software efficiently. SA is required to be
purchased with certain volume licensing agreements and is an optional purchase with others.
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Enterprise Agreement
Enterprise Agreements offer large organizations a manageable volume licensing program that gives them the flexibility to buy cloud services
and software licenses under one agreement. Enterprise Agreements are designed for medium or large organizations that want to license
Microsoft products and services organization-wide over a three-year period. Organizations can elect to purchase perpetual licenses (covered
with SA) and/or subscribe to cloud services.
Microsoft Customer Agreements are simplified purchase agreements presented, accepted, and stored through a digital experience. Microsoft
Customer Agreements are non-expiring agreements that are designed to support all customers over time, whether purchasing through a
partner or directly from Microsoft.
Microsoft Online Subscription Agreements are designed for small and medium organizations that want to subscribe to, activate, provision,
and maintain cloud services seamlessly and directly via the web. These agreements allow customers to acquire monthly or annual
subscriptions for cloud-based services.
Microsoft Products and Services Agreements are designed for medium and large organizations that want to license cloud services and on-
premises software as needed, with no organization-wide commitment, under a single, non-expiring agreement. Organizations purchase
perpetual licenses or subscribe to licenses. SA is optional for customers that purchase perpetual licenses.
Open Value
Open Value agreements are a simple, cost-effective way to acquire the latest Microsoft technology. These agreements are designed for small
and medium organizations that want to license cloud services and on-premises software over a three-year period. Under Open Value
agreements, organizations can elect to purchase perpetual licenses or subscribe to licenses and SA is included.
Select Plus
A Select Plus agreement is designed for government and academic organizations to acquire on-premises licenses at any affiliate or
department level, while realizing advantages as one organization. Organizations purchase perpetual licenses and SA is optional.
Partner Programs
The Microsoft Cloud Solution Provider Program offers customers an easy way to license the cloud services they need in combination with the
value-added services offered by their systems integrator, managed services provider, or cloud reseller partner. Partners in this program can
easily package their own products and services to directly provision, manage, and support their customer subscriptions.
The Microsoft Services Provider License Agreement allows hosting service providers and independent software vendors who want to license
eligible Microsoft software products to provide hosted applications and software services to their end customers. Partners license software
over a three-year period and are billed monthly based on units licensed.
The Independent Software Vendor Royalty Program enables partners to integrate Microsoft products into other applications and then license
the unified business solution to their end users.
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CUSTOMERS
Our customers include individual consumers, small and medium organizations, large global enterprises, public-sector institutions, Internet
service providers, application developers, and OEMs. Our practice is to ship our products promptly upon receipt of purchase orders from
customers; consequently, backlog is not significant.
GOVERNMENT REGULATION
We are subject to a wide range of laws, regulations, and legal requirements in the U.S. and globally, including those that may apply to our
products and online services offerings, and those that impose requirements related to user privacy, telecommunications, data storage and
protection, advertising, and online content. How these laws and regulations apply to our business is often unclear, subject to change over
time, and sometimes may be inconsistent from jurisdiction to jurisdiction. To comply with the accelerating global regulatory obligations, we
established a regulatory governance framework and to create a repeatable system-focused approach to regulatory governance with an initial
focus on four domains: Responsible AI, Privacy, Digital Safety, and Cybersecurity. The framework is designed to help us maintain customer
trust and confidence in our products, remain in compliance with regulators around the globe, and effectively scale our capability to address
the growing number of complex regulations. Through the framework, our legal and regulatory subject matter experts ingest regulations,
develop standards and implementation guidance, and, when appropriate, work with our engineers to develop and implement products to
monitor compliance. Our business teams, with legal support, manage the compliance programs and prepare external regulatory and
commercial reporting, and our internal audit teams conduct reviews of our programs and processes. While we intended to create a unified
approach to regulatory compliance, some of the programs and processes established pursuant to the framework are tailored to meet specific
regulatory obligations, such as with the creation of independent compliance functions required by the European Union (“EU”) Digital Markets
Act and the EU Digital Services Act, which oversee, monitor, and assess the company’s compliance with these acts.
For a description of the risks we face related to regulatory matters, refer to Risk Factors (Part I, Item 1A of this Form 10-K).
Mr. Nadella was appointed Chairman of the Board in June 2021 and Chief Executive Officer in February 2014. He served as Executive Vice
President, Cloud and Enterprise from July 2013 until that time. From 2011 to 2013, Mr. Nadella served as President, Server and Tools. From
2009 to 2011, he was Senior Vice President, Online Services Division. From 2008 to 2009, he was Senior Vice President, Search, Portal, and
Advertising. Since joining Microsoft in 1992, Mr. Nadella’s roles also included Vice President of the Business Division.
Mr. Althoff was appointed Executive Vice President and Chief Commercial Officer in July 2021. He served as Executive Vice President,
Worldwide Commercial Business from July 2017 until that time. Prior to that, Mr. Althoff served as the President of Microsoft North America.
Mr. Althoff joined Microsoft in March 2013 as President of Microsoft North America. Mr. Althoff also serves on the Board of Directors of
Ecolab Inc.
Ms. Hogan was appointed Executive Vice President and Chief Human Resources Officer in June 2023. Ms. Hogan had been Executive Vice
President, Human Resources since November 2014. Prior to that Ms. Hogan was Corporate Vice President of Microsoft Services. She also
served as Corporate Vice President of Customer Service and Support. Ms. Hogan joined Microsoft in 2003. Ms. Hogan also serves on the
Board of Directors of Alaska Air Group, Inc.
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Ms. Hood was appointed Executive Vice President and Chief Financial Officer in July 2013, subsequent to her appointment as Chief
Financial Officer in May 2013. From 2010 to 2013, Ms. Hood was Chief Financial Officer of the Microsoft Business Division. Since joining
Microsoft in 2002, Ms. Hood has also held finance-related positions in the Server and Tools Business and the corporate finance organization.
Ms. Hood also serves on the Board of Directors of 3M Corporation.
Mr. Numoto was appointed Executive Vice President and Chief Marketing Officer in October 2023. He served as Executive Vice President
and Commercial Chief Marketing Officer from March 2020. Mr. Numoto served as a Corporate Vice President, Cloud Marketing from January
2012. Prior to that, Mr. Numoto served as a Corporate Vice President for Office 365 Marketing from 2004, where he led the transformation
from traditional on-premises packaged software to the introduction of Office 365. Since joining Microsoft in 1997, Mr. Numoto has held
multiple roles in Windows Program Management and Office Marketing.
Mr. Smith was appointed Vice Chair and President in September 2021. Prior to that, he served as President and Chief Legal Officer since
September 2015. He served as Executive Vice President, General Counsel, and Secretary from 2011 to 2015, and served as Senior Vice
President, General Counsel, and Secretary from 2001 to 2011. Mr. Smith was also named Chief Compliance Officer in 2002. Since joining
Microsoft in 1993, he was Deputy General Counsel for Worldwide Sales and previously was responsible for managing the European Law and
Corporate Affairs Group, based in Paris. Mr. Smith also serves on the Board of Directors of Netflix, Inc.
Mr. Young has served as Executive Vice President, Business Development, Strategy, and Ventures since joining Microsoft in November
2020. Prior to Microsoft, he served as the Chief Executive Officer of McAfee, LLC from 2017 to 2020, and served as a Senior Vice President
and General Manager of Intel Security Group from 2014 until 2017, when he led the initiative to spin out McAfee into a standalone company.
Mr. Young also serves on the Board of Directors of American Express Company.
AVAILABLE INFORMATION
Our Internet address is www.microsoft.com. At our Investor Relations website, www.microsoft.com/investor, we make available free of charge
a variety of information for investors. Our goal is to maintain the Investor Relations website as a portal through which investors can easily find
or navigate to pertinent information about us, including:
• Our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and any amendments to those
reports, as soon as reasonably practicable after we electronically file that material with or furnish it to the Securities and
Exchange Commission (“SEC”) at www.sec.gov.
• Information on our business strategies, financial results, and metrics for investors.
• Announcements of investor conferences, speeches, and events at which our executives talk about our product, service, and
competitive strategies. Archives of these events are also available.
• Press releases on quarterly earnings, product and service announcements, legal developments, and international news.
• Corporate governance information including our articles of incorporation, bylaws, governance guidelines, committee charters,
codes of conduct and ethics, global corporate social responsibility initiatives, and other governance-related policies.
• Other news and announcements that we may post from time to time that investors might find useful or interesting.
• Opportunities to sign up for email alerts to have information pushed in real time.
We publish a variety of reports and resources related to our Corporate Social Responsibility programs and progress on our Reports Hub
website, www.microsoft.com/corporate-responsibility/reports-hub, including reports on sustainability, responsible sourcing, accessibility,
digital trust, and public policy engagement.
The information found on these websites is not part of, or incorporated by reference into, this or any other report we file with, or furnish to, the
SEC. In addition to these channels, we use social media to communicate to the public. It is possible that the information we post on social
media could be deemed to be material to investors. We encourage investors, the media, and others interested in Microsoft to review the
information we post on the social media channels listed on our Investor Relations website.
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We face intense competition across all markets for our products and services, which may adversely affect our results of
operations.
Our competitors range in size from diversified global companies with significant research and development resources to small, specialized
firms whose narrower product lines may let them be more effective in deploying technical, marketing, and financial resources. Barriers to
entry in many of our businesses are low and many of the areas in which we compete evolve rapidly with changing and disruptive
technologies, shifting user needs, and frequent introductions of new products and services. If we do not continue to innovate and provide
products, devices, and services that appeal to businesses and consumers, we may not remain competitive, which may adversely affect our
business, financial condition, and results of operations.
An important element of our business model has been to create platform-based ecosystems on which many participants can build diverse
solutions. A well-established ecosystem creates beneficial network effects among users, application developers, and the platform provider
that can accelerate growth. Establishing significant scale in the marketplace is necessary to achieve and maintain attractive margins. We
face significant competition from firms that provide competing platforms.
• A competing vertically-integrated model, in which a single firm controls the software and hardware elements of a product and
related services, has succeeded with some consumer products such as PCs, tablets, smartphones, gaming consoles,
wearables, and other endpoint devices. Competitors pursuing this model also earn revenue from services integrated with the
hardware and software platform, including applications and content sold through their integrated marketplaces. They may also
be able to claim security and performance benefits from their vertically integrated offer. We also offer some vertically-integrated
hardware and software products and services. Shifting a portion of our business to a vertically integrated model may increase
our cost of revenue and reduce our operating margins.
• We derive substantial revenue from licenses of Windows operating systems on PCs. We face significant competition from
competing platforms developed for new devices and form factors such as smartphones and tablets. These devices compete on
multiple bases including price and the perceived utility of the device and its platform. Users continue to turn to these devices to
perform functions that in the past were performed by PCs. Even if many users view these devices as complementary to a PC,
the prevalence of these devices may make it more difficult to attract application developers to our PC operating system
platforms. Competing with operating systems licensed at low or no cost may decrease our PC operating system margins.
Popular products or services offered on competing platforms could increase their competitive strength. In addition, some of our
devices compete with products made by our original equipment manufacturer (“OEM”) partners, which may affect their
commitment to our platform.
• Competing platforms have content and application marketplaces with scale and significant installed bases. The variety and utility
of content and applications available on a platform are important to device purchasing decisions. Users may incur costs to move
data and buy new content and applications when switching platforms. To compete, we must successfully enlist developers to
write applications for our platform and ensure that these applications have high quality, security, customer appeal, and value.
Efforts to compete with competitors’ content and application marketplaces may increase our cost of revenue and lower our
operating margins. Competitors’ rules governing their content and applications marketplaces may restrict our ability to distribute
products and services through them in accordance with our technical and business model objectives.
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For all of these reasons, we may not be able to compete successfully against our current and future competitors, which may adversely affect
our business, operations, financial condition, and results of operations.
The competitive pressures described above may cause decreased sales volumes, price reductions, and/or increased operating costs, such
as for research and development, marketing, and sales incentives, which may adversely affect our financial condition and results of
operations.
Our focus on cloud-based and AI services presents execution and competitive risks. We are incurring significant costs to build and
maintain infrastructure to support cloud computing and AI services. These costs will reduce the operating margins. Whether we succeed in
cloud-based and AI services depends on our execution in several areas, including:
• Continuing to bring to market compelling cloud-based and AI experiences and products that generate increasing traffic and
market share.
• Maintaining the utility, compatibility, and performance of our cloud-based and AI services on the growing array of computing
devices, including PCs, smartphones, tablets, gaming consoles, and other devices.
• Continuing to enhance the attractiveness of our cloud platforms to third-party developers.
• Ensuring our cloud-based services meet the reliability expectations and specific requirements of our customers and maintain the
security of their data as well as help them meet their own compliance needs.
• Making our suite of cloud-based services platform-agnostic, available on a wide range of devices and ecosystems, including
those of our competitors.
It is uncertain whether our strategies will continue to attract users or generate the revenue required to succeed. If we are not effective in
executing organizational and technical changes to increase efficiency and accelerate innovation, or if we fail to generate sufficient usage of
our new products and services, we may not grow revenue in line with the infrastructure and development investments described above. This
may adversely affect our operations, financial condition, and results of operations.
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Our AI systems offer users powerful tools and capabilities. However, there may be instances where these systems are used in ways that are
unintended or inappropriate. In addition, some users may also engage in fraudulent or abusive activities through our cloud-based services,
such as unauthorized account access, payment fraud, or terms of service violations including cryptocurrency mining or launching
cyberattacks. While are committed to detecting and controlling such misuse of our cloud-based and AI services, our efforts may not be
effective, and we may incur reputational damage or experience adverse impacts to our business and results of operations.
We make significant investments in products and services that may not achieve expected returns. We will continue to make
significant investments in research, development, and marketing for existing products, services, and technologies. In addition, we are
focused on developing new AI platform services and incorporating AI into existing products and services. We also invest in the development
and acquisition of a variety of hardware for productivity, communication, and entertainment, including PCs, tablets, and gaming devices.
Investments in new technology are speculative. Commercial success depends on many factors, including innovation, developer support, and
effective distribution and marketing. If customers do not perceive our latest offerings as providing significant new functionality or other value,
they may reduce their purchases of new software and hardware products or upgrades, unfavorably affecting revenue. We may not achieve
significant revenue from new product, service, and distribution channel investments for several years, if at all. New products and services
may not be profitable or may not achieve operating margins as high as we have experienced historically. We may not get engagement in
certain features that drive post-sale monetization opportunities. Our data-handling practices across our products and services will continue to
be under scrutiny. Perceptions of mismanagement, driven by regulatory activity or negative public reaction to our practices or product
experiences, could negatively impact product and feature adoption. Developing new technologies is complex. It can require long
development and testing periods. We could experience significant delays in new releases or significant problems in creating new products or
services. These factors could adversely affect our business, financial condition, and results of operations.
Acquisitions, joint ventures, and strategic alliances may have an adverse effect on our business. We expect to continue making
acquisitions and entering into joint ventures and strategic alliances as part of our long-term business strategy. For example, in March 2022
we completed our acquisition of Nuance Communications, Inc., and in October 2023 we completed our acquisition of Activision Blizzard, Inc.
(“Activision Blizzard”). In January 2023 we announced the third phase of our OpenAI strategic partnership. Acquisitions and other
transactions and arrangements involve significant challenges and risks, including that they do not advance our business strategy, that we get
an unsatisfactory return on our investment, that they raise new compliance-related obligations and challenges, that we have difficulty
integrating and retaining new employees, business systems, and technology, that they distract management from our other businesses, or
that announced transactions may not be completed. If an arrangement fails to adequately anticipate changing circumstances and interests of
a party, it may result in early termination or renegotiation of the arrangement. We also have limited ability to control or influence third parties
with whom we have arrangements, which may impact our ability to realize the anticipated benefits. The success of these transactions and
arrangements depend in part on our ability to leverage them to enhance our existing products and services or develop compelling new ones,
as well as the acquired companies’ ability to meet our policies and processes in areas such as data governance, privacy, and cybersecurity.
It may take longer than expected to realize the full benefits from these transactions and arrangements, such as increased revenue or
enhanced efficiencies, or the benefits may ultimately be smaller than we expected. In addition, an acquisition may be subject to challenge
even after it has been completed. For example, the Federal Trade Commission continues to challenge our Activision Blizzard acquisition and
could, if successful, alter or unwind the transaction. These events could adversely affect our business, operations, financial condition, and
results of operations.
If our goodwill or amortizable intangible assets become impaired, we may be required to record a significant charge to earnings.
We acquire other companies and intangible assets and may not realize all the economic benefit from those acquisitions, which could cause
an impairment of goodwill or intangibles. We review our amortizable intangible assets for impairment when events or changes in
circumstances indicate the carrying value may not be recoverable. We test goodwill for impairment at least annually. Factors that may be a
change in circumstances, indicating that the carrying value of our goodwill or amortizable intangible assets may not be recoverable, include a
decline in our stock price and market capitalization, reduced future cash flow estimates, and slower growth rates in industry segments in
which we participate. We have in the past recorded, and may in the future be required to record, a significant charge in our consolidated
financial statements during the period in which any impairment of our goodwill or amortizable intangible assets is determined, negatively
affecting our results of operations.
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Cyberattacks and security vulnerabilities could lead to reduced revenue, increased costs, liability claims, or harm to our reputation
or competitive position.
Threats to IT security can take a variety of forms. Individual and groups of hackers and sophisticated organizations, including state-
sponsored organizations or nation-states, continuously undertake attacks that pose threats to our customers and our IT, and we have
experienced cybersecurity incidents in which such actors have gained unauthorized access to our IT systems and data, including customer
systems and data. These actors use a wide variety of methods, which include developing and deploying malicious software; exploiting known
and potential vulnerabilities or intentionally designed processes in hardware, software, or other infrastructure to attack our products and
services or gain access to our networks and datacenters; using social engineering techniques to induce our employees, users, partners, or
customers to disclose sensitive information, such as passwords, or take other actions to gain access to our data or our users’ or customers’
data; or acting in a coordinated manner or conducting coordinated attacks. For example, as previously disclosed in our Form 8-K filed with
the Securities and Exchange Commission on January 19, 2024 and amended on March 8, 2024, beginning in late November 2023, a nation-
state associated threat actor used a password spray attack to compromise a legacy test account and, in turn, gain access to Microsoft email
accounts. The threat actor used and may continue to use information it obtained to gain, or attempt to gain, unauthorized access to some of
our source code repositories and internal systems, and the threat actor may utilize this information to otherwise adversely affect our business
and results of operations. This incident has and may continue to result in harm to our reputation and customer relationships. Additionally, we
may discover additional impacts of this or other incidents as part of our ongoing examination of this incident. Nation-state and state-
sponsored actors can sustain malicious activities for extended periods and deploy significant resources to plan and carry out attacks. Nation-
state attacks against us, our customers, or our partners have and may continue to intensify during periods of intense diplomatic or armed
conflict, such as the ongoing conflict in Ukraine. Cyber incidents and attacks, individually or in the aggregate, could adversely affect our
financial condition, results of operations, competitive position, and reputation, or expose us to legal or regulatory risk.
Inadequate account security or organizational security practices, including those of companies we have acquired or those of the third parties
we utilize, have resulted and may result in unauthorized access to our IT systems and data, including customer systems and data, in the
future. For example, system administrators may fail to timely remove employee account access when no longer appropriate. Employees or
third parties may intentionally compromise our or our users’ security or systems or reveal confidential information. Malicious actors may
employ the IT supply chain to introduce malware through software updates or compromised supplier accounts or hardware.
Cyberthreats are constantly evolving and becoming increasingly sophisticated and complex, increasing the difficulty of detecting and
successfully defending against them. Threat actors may also utilize emerging technologies, such as AI and machine learning. We may have
no current capability to detect certain vulnerabilities or new attack methods, which may allow them to persist in the environment over long
periods of time. It may be difficult to determine the best way to investigate, mitigate, contain, and remediate the harm caused by a cyber
incident. Such efforts may not be successful, and we may make errors or fail to take necessary actions. It is possible that threat actors may
gain undetected access to other networks and systems after establishing a foothold on an internal system. Cyber incidents and attacks can
have cascading impacts that unfold with increasing speed across our internal networks and systems, as well as those of our partners and
customers. In addition, it may take considerable time for us to investigate and evaluate the full impact of incidents, particularly for
sophisticated attacks. These factors may inhibit our ability to provide prompt, full, and reliable information about the incident to our
customers, partners, regulators, and the public. Breaches of our facilities, network, or data security can disrupt the security of our systems
and business applications, impair our ability to provide services to our customers and protect the privacy of their data, result in product
development delays, compromise confidential or technical business information, result in theft or misuse of our intellectual property or other
assets, subject us to ransomware attacks, require us to allocate more resources to improve technologies or remediate the impacts of attacks,
or otherwise adversely affect our business. In addition, actions taken to remediate an incident could result in outages, data losses, and
disruptions of our services.
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Our internal IT environment continues to evolve. Often, we are early adopters of new devices and technologies. We embrace new ways of
sharing data and communicating internally and with partners and customers using methods such as social networking and other consumer-
oriented technologies. Increasing use of generative AI models in our internal systems may create new attack methods for adversaries. Our
business policies and internal security controls may not keep pace with these changes as new threats emerge or the emerging cybersecurity
regulations in jurisdictions worldwide.
The security of our products and services is important in our customers’ decisions to purchase or use our products or services across cloud
and on-premises environments. Security threats are a significant challenge to companies like us, whose business is providing technology
products and services to others. Threats to or attacks on our own IT infrastructure, such as the nation-state attack described in the prior risk
factor, have also affected our customers and may do so in the future. Customers using our cloud-based services rely on the security of our
infrastructure, including hardware and other elements provided by third parties, to ensure the reliability of our services and the protection of
their data. Adversaries tend to focus their efforts on the most popular operating systems, programs, and services, including many of ours,
and we expect that to continue. In addition, adversaries can attack our customers’ on-premises or cloud environments, sometimes exploiting
previously unknown (“zero-day”) vulnerabilities, such as the attack in early calendar year 2021 with several of our Exchange Server on-
premises products. Vulnerabilities in these or any product can persist even after we have issued security patches if customers have not
installed the most recent updates, or if the attackers exploited the vulnerabilities before patching to install additional malware to further
compromise customers’ systems. Adversaries will continue to attack customers using our cloud services as customers embrace digital
transformation. Adversaries that acquire user account information can use that information to compromise our users’ accounts, including
where accounts share the same attributes such as passwords. Inadequate account security practices may also result in unauthorized
access, and user activity may result in ransomware or other malicious software impacting a customer’s use of our products or services.
There may be vulnerabilities in open source software that may make our products susceptible to cyberattacks as we increasingly incorporate
open source software into our products. Additionally, features that rely on generative AI may be susceptible to unanticipated security threats
from adversaries as we add new generative AI features to our services while continuously developing our understanding of security risks and
protection methods in the new field of generative AI.
Our customers operate complex IT systems with third-party hardware and software from multiple vendors that may include systems acquired
over many years. They expect our products and services to support all these systems and products, including those that no longer
incorporate the strongest current security advances or standards. As a result, we may not be able to discontinue support in our services for a
product, service, standard, or feature solely because a more secure alternative is available. Failure to utilize the most current security
advances and standards can increase our customers’ vulnerability to attack. Further, customers of widely varied sizes and technical
sophistication use our technology, and consequently may still have limited capabilities and resources to help them adopt and implement
state-of-the-art cybersecurity practices and technologies. In addition, we must account for this wide variation of technical sophistication when
defining default settings for our products and services, including security default settings, as these settings may limit or otherwise impact
other aspects of IT operations and some customers may have limited capability to review and reset these defaults.
Cyberattacks may adversely impact our customers even if our production services are not directly compromised. We are committed to
notifying our customers whose systems have been impacted as we become aware and have actionable information for customers to help
protect themselves. We are also committed to providing guidance and support on detection, tracking, and remediation. We may not be able
to detect the existence or extent of these attacks for all of our customers or have information on how to detect or track an attack, especially
where an attack involves on-premises software such as Exchange Server where we may have no or limited visibility into our customers’
computing environments.
Any of the foregoing events could result in reputational harm, loss of revenue, increased costs, or otherwise adversely affect our business,
financial condition, and results of operations.
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To defend against security threats to our internal IT systems, our cloud-based services, and our customers’ systems, we must continuously
engineer more secure products and services, enhance security, threat detection, and reliability features, escalate and improve the
deployment of software updates to address security vulnerabilities in our own products as well as those provided by others in a timely
manner, develop mitigation technologies that help to secure customers from attacks even when software updates are not deployed, maintain
the digital security infrastructure that protects the integrity of our network, products, and services, and provide security tools such as firewalls,
anti-virus software, and advanced security and information about the need to deploy security measures and the impact of doing so.
The cost of measures to protect products and customer-facing services could reduce our operating margins. If we fail to do these things well,
actual or perceived security vulnerabilities in our products and services, data corruption issues, or reduced performance could harm our
reputation and lead customers to reduce or delay future purchases of products or subscriptions to services, or to use competing products or
services. Customers may also spend more on protecting their existing computer systems from attack, which could delay adoption of
additional products or services. Customers in certain industries such as financial services, health care, and government may have enhanced
or specialized expectations and requirements to which we must engineer our products and services. Customers and third parties granted
access to their systems may fail to update their systems, continue to run software or operating systems we no longer support, or may fail
timely to install or enable security patches, or may otherwise fail to adopt adequate security practices Any of these could adversely affect our
reputation and results of operations. Actual or perceived vulnerabilities may lead to claims against us. Our license agreements typically
contain provisions that eliminate or limit our exposure to liability, but there is no assurance these provisions will withstand legal challenges. At
times, to achieve commercial objectives, we may enter into agreements with larger liability exposure to customers.
Our products operate in conjunction with and are dependent on products and components across a broad ecosystem of third parties. If there
is a security vulnerability in one of these components, and if there is a security exploit targeting it, we may experience adverse impacts to our
results of operations, reputation, or competitive position.
Disclosure and misuse of personal data could result in liability and harm our reputation. As we continue to grow the number, breadth,
and scale of our cloud-based offerings, we store and process increasingly large amounts of personal data of our customers and users. The
continued occurrence of high-profile data breaches provides evidence of an external environment increasingly hostile to information security.
Despite our efforts to improve the security controls across our business groups and geographies, it is possible our security controls over
personal data, our training of employees and third parties on data security, and other practices we follow may not prevent the improper
disclosure or misuse of customer or user data we or our vendors store and manage. Relatedly, despite our efforts to continuously improve
security controls, it is possible that we may fail to identify or mitigate insider threat activities that could lead to the misuse of our systems or
customer and user data. In addition, third parties who have limited access to our customer or user data may use this data in unauthorized
ways. Improper disclosure or misuse could harm our reputation, lead to legal exposure to customers or users, or subject us to liability under
laws that protect personal data, resulting in increased costs or loss of revenue. Our software products and services also enable our
customers and users to store and process personal data on-premises or in a cloud-based environment we host. Government authorities can
sometimes require us to produce customer or user data in response to valid legal orders. In the U.S. and elsewhere, we advocate for
transparency concerning these requests and appropriate limitations on government authority to compel disclosure. Despite our efforts to
protect customer and user data, perceptions that the collection, use, and retention of personal information is not satisfactorily protected could
inhibit sales of our products or services and could limit adoption of our cloud-based solutions by consumers, businesses, and government
entities. Additional security measures we may take to address customer or user concerns, or constraints on our flexibility to determine where
and how to operate datacenters in response to customer or user expectations or governmental rules or actions, may increase costs or hinder
sales of our products and services.
We may not be able to protect information in our products and services from use by others. LinkedIn and other Microsoft products
and services contain valuable information and content protected by contractual restrictions or technical measures. In certain cases, we have
made commitments to our members and users to limit access to or use of this information. Changes in the law or interpretations of the law
may weaken our ability to prevent third parties from scraping or gathering information or content through use of bots or other measures and
using it for their own benefit which could adversely affect our business, financial condition, and results of operations.
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For platform products and services that provide content or host ads that come from or can be influenced by third parties, our reputation or
user engagement may be negatively affected by activity that is hostile or inappropriate. This activity may come from users impersonating
other people or organizations, including through the use of AI technologies, dissemination of information that may be viewed as misleading or
intended to manipulate the opinions of our users, or the use of our products or services that violates our terms of service or otherwise for
objectionable or illegal ends. Preventing or responding to these actions may require us to make substantial investments in people and
technology and these investments may not be successful, adversely affecting our business, financial condition, and results of operations.
Our hosted consumer services as well as our enterprise services may be used to generate or disseminate harmful or illegal content in
violation of our terms or applicable law. We may not proactively discover such content due to scale, the limitations of existing technologies,
and conflicting legal frameworks. When discovered by users and others, such content may negatively affect our reputation, our brands, and
user engagement. Regulations and other initiatives to make platforms responsible for preventing or eliminating harmful content online have
been enacted, and we expect this to continue. We may be subject to enhanced regulatory oversight, civil or criminal liability, or reputational
damage if we fail to comply with content moderation regulations, adversely affecting our business, financial condition, and results of
operations.
Our products and services, how they are used by customers, and how third-party products and services interact with them, may
present security, privacy, and execution risks. Our products and services may contain defects in design, manufacture, or operation that
make them insecure or ineffective for their intended purposes. For example, an Internet of Things solution may have multiple layers of
hardware, sensors, processors, software, and firmware, several of which we may not develop or control, and may have limited ability to be
updated or patched. Further, customers control our products and services, including our AI products, within their environments, and may
deploy them in high-risk scenarios or utilize them inappropriately. As a result, our products and services may increasingly affect personal
health and safety. Our products may also collect large amounts of data in manners which may not satisfy customers or regulatory
requirements. Our customers also operate complex IT systems with third-party hardware and software from multiple vendors whose products
or personnel may take or fail to take actions which impact the reliability or security of our products and services. If our products and services
do not work as intended, are utilized in methods not intended, violate the law, or harm individuals or businesses, we may be subject to legal
claims or enforcement actions. These risks, if realized, may increase our costs, damage our reputation, or adversely affect our results of
operations.
Issues in the development and use of AI may result in reputational or competitive harm or liability. We are building AI into many of
our offerings, including our productivity services, and we are also making AI available for our customers to use in solutions that they build.
This AI may be developed by Microsoft or others, including our strategic partner, OpenAI. We expect these elements of our business to grow.
We envision a future in which AI operating in devices, applications, and the cloud helps our customers be more productive in their work and
personal lives. As with many innovations, AI presents risks and challenges that could affect its adoption, and therefore our business. AI
algorithms or training methodologies may be flawed. Datasets may be overbroad, insufficient, or contain biased information. Content
generated by AI systems may be offensive, illegal, inaccurate, or otherwise harmful. Ineffective or inadequate AI development or deployment
practices by Microsoft or others could result in incidents that impair the acceptance of AI solutions, cause harm to individuals, customers, or
society, or result in our products and services not working as intended. Human review of certain outputs may be required. Our
implementation of AI systems could result in legal liability, regulatory action, brand, reputational, or competitive harm, or other adverse
impacts. These risks may arise from current copyright infringement and other claims related to AI training and output, new and proposed
legislation and regulations, such as the European Union’s (“EU”) AI Act and the U.S.’s AI Executive Order, and new applications of data
protection, privacy, consumer protection, intellectual property, and other laws. Some AI scenarios present ethical issues or may have broad
impacts on society. If we enable or offer AI solutions that have unintended consequences, unintended usage or customization by our
customers and partners, are contrary to our responsible AI policies and practices, or are otherwise controversial because of their impact on
human rights, privacy, employment, or other social, economic, or political issues, our reputation, competitive position, business, financial
condition, and results of operations may be adversely affected.
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OPERATIONAL RISKS
We may have excessive outages, data losses, and disruptions of our online services if we fail to maintain an adequate operations
infrastructure. Our increasing user traffic, growth in services, and the complexity of our products and services demand more computing
power. We spend substantial amounts to build, purchase, or lease datacenters and equipment and to upgrade our technology and network
infrastructure to handle more traffic on our websites and in our datacenters. Our datacenters depend on the availability of permitted and
buildable land, predictable energy, networking supplies, and servers, including graphics processing units and other components. The cost or
availability of these dependencies could be adversely affected by a variety of factors, including the transition to a clean energy economy,
local and regional environmental regulations, and geopolitical disruptions. These demands continue to increase as we introduce new
products and services and support the growth and the augmentation of existing services, including through the incorporation of AI features
and/or functionality. We are rapidly growing our business of providing a platform and back-end hosting for services provided by third parties
to their end users. Maintaining, securing, and expanding this infrastructure is expensive and complex, and requires development of principles
for datacenter builds in geographies with higher safety and reliability risks. It requires that we maintain an Internet connectivity infrastructure
and storage and compute capacity that is robust and reliable within competitive and regulatory constraints that continue to evolve.
Inefficiencies or operational failures, including temporary or permanent loss of customer data, outages, insufficient Internet connectivity,
insufficient or unavailable power or water supply, or inadequate storage and compute capacity could diminish the quality of our products,
services, and user experience, resulting in contractual liability, claims by customers and other third parties, regulatory actions, damage to our
reputation, and loss of current and potential users, subscribers, and advertisers, each of which may adversely affect our business,
operations, financial condition, and results of operations.
We may experience quality or supply problems. There are limited suppliers for certain device and datacenter components. We continue
to identify and evaluate opportunities to expand our datacenter locations and increase our server capacity to meet the evolving needs of our
customers, particularly given the growing demand for AI services. Capacity available to us may be affected as competitors use some of the
same suppliers and materials for hardware components. If components are delayed or become unavailable, whether because of supplier
capacity constraint, industry shortages, legal or regulatory changes that restrict supply sources, or other reasons, we may not obtain timely
replacement supplies, resulting in reduced sales or inadequate datacenter capacity to support the delivery and continued development of our
products and services. Component shortages, excess or obsolete inventory, or price reductions resulting in inventory adjustments may
increase our cost of revenue. Datacenter servers, Xbox consoles, Surface devices, and other hardware are assembled in Asia and other
geographies that may be subject to disruptions in the supply chain, resulting in shortages which may adversely affect our business,
operations, financial condition, and results of operations.
Our software products and services also may experience quality or reliability problems. The highly sophisticated software we develop may
contain bugs and other defects that interfere with their intended operation. Our customers increasingly rely on us for critical business
functions and multiple workloads. Many of our products and services are interdependent on one another. Our products and services may be
impacted by interaction with third-party products and services. Our customers may also utilize their own or third-party products and services
whose reliability is dependent on interaction with our products and services. Each of these circumstances potentially magnifies the impact of
quality or reliability issues. Any defects we do not detect and fix in pre-release testing could cause reduced sales, damage to our reputation,
repair or remediation costs, delays in the release of new products or versions, or legal liability, which could adversely affect our business,
financial condition, and results of operations. Although our license agreements typically contain provisions that eliminate or limit our exposure
to liability, there is no assurance these provisions will withstand legal challenge.
Our hardware products such as Xbox consoles, Surface devices, and other devices we design and market are highly complex. Failure to
prevent, detect, or address defects in design, manufacture, or associated software could result in recalls, safety alerts, or product liability
claims, which could adversely affect our business and results of operations.
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Government enforcement under competition laws and new market regulation may limit how we design and market our products.
Government agencies closely scrutinize us under U.S. and foreign competition laws. Governments are actively enforcing competition laws
and regulations and enacting new regulations to intervene in digital markets, and this includes markets such as the EU, the United Kingdom,
the U.S., and China. Some jurisdictions also allow competitors or consumers to assert claims of anti-competitive conduct. U.S. and foreign
antitrust authorities have previously brought enforcement actions and continue to scrutinize our business.
For example, the European Commission (“the Commission”) has designated Windows and LinkedIn as core platform services subject to
obligations under the EU Digital Markets Act, which prohibits certain self-preferencing behaviors and places limitations on certain data use
among other obligations. The Commission also continues to closely scrutinize the design of high-volume Microsoft products and the terms on
which we make certain technologies used in these products, such as file formats, programming interfaces, and protocols, available to other
companies. Flagship product releases such as Microsoft 365 and Windows can receive significant scrutiny under EU or other competition
laws.
Our portfolio of first-party devices continues to grow; at the same time, our OEM partners offer a large variety of devices for our platforms. As
a result, we increasingly both cooperate and compete with our OEM partners, creating a risk that we fail to do so in compliance with
competition rules. Regulatory scrutiny in this area may increase. Certain foreign governments, particularly in China and other countries in
Asia, have advanced arguments under their competition laws that exert downward pressure on royalties for our intellectual property.
Competition law enforcement actions and court decisions along with new market regulations may result in fines or hinder our ability to
provide the benefits of our software to consumers and businesses, reducing the attractiveness of our products and the revenue that comes
from them. New competition law actions or obligations under market regulation schemes could be initiated, potentially using previous actions
as precedent. The outcome of such actions, or steps taken to avoid them, could adversely affect us in a variety of ways, including causing us
to withdraw products from or modify products for certain markets, decreasing the value of our assets, adversely affecting our ability to
monetize our products, or inhibiting our ability to consummate acquisition or impose conditions on acquisitions that may reduce their value,
which may adversely affect our business, financial condition, and results of operations.
Laws and regulations relating to anti-corruption and trade could result in increased costs, fines, criminal penalties, or reputational
damage. The Foreign Corrupt Practices Act (“FCPA”) and other anti-corruption laws and regulations (“Anti-Corruption Laws”) prohibit corrupt
payments by our employees, vendors, or agents, and the accounting provisions of the FCPA require us to maintain accurate books and
records and adequate internal controls. From time to time, we receive inquiries from authorities in the U.S. and elsewhere which may be
based on reports from employees and others about our business activities outside the U.S. and our compliance with Anti-Corruption Laws.
Periodically, we receive such reports directly and investigate them, and also cooperate with investigations by U.S. and foreign law
enforcement authorities. An example of increasing international regulatory complexity is the EU Whistleblower Directive, initiated in 2021,
which presents compliance challenges as it is implemented in different forms by EU member states. Most countries in which we operate also
have competition laws that prohibit competitors from colluding or otherwise attempting to reduce competition between themselves. While we
devote substantial resources to our U.S. and international compliance programs and have implemented policies, training, and internal
controls designed to reduce the risk of corrupt payments and collusive activity, our employees, partners, vendors, or agents may violate our
policies. Our failure to comply with Anti-Corruption Laws or competition laws could result in significant fines and penalties, criminal sanctions
against us, our officers, or our employees, prohibitions on the conduct of our business, and damage to our reputation, which could adversely
affect our business, financial condition, and results of operations.
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Increasing trade laws, policies, sanctions, and other regulatory requirements also affect our operations in and outside the U.S. relating to
trade and investment. Economic sanctions in the U.S., the EU, and other countries prohibit most business with restricted entities or countries.
U.S. export controls restrict Microsoft from offering many of its products and services to, or making investments in, certain entities in specified
countries. U.S. import controls restrict us from integrating certain information and communication technologies into our supply chain and
allow for government review of transactions involving information and communications technology from countries determined to be foreign
adversaries. Supply chain regulations may impact the availability of goods or result in additional regulatory scrutiny. Periods of intense
diplomatic or armed conflict, such as the ongoing conflict in Ukraine, may result in (1) new and rapidly evolving sanctions and trade
restrictions, which may impair trade with sanctioned individuals and countries, and (2) negative impacts to regional trade ecosystems among
our customers, partners, and us. Non-compliance with sanctions as well as general ecosystem disruptions could result in reputational harm,
operational delays, monetary fines, loss of revenue, increased costs, loss of export privileges, or criminal sanctions, which could adversely
affect our business, financial condition, and results of operations.
Laws and regulations relating to the handling of personal data may impede the adoption of our services or result in increased
costs, legal claims, fines against us, or reputational damage. The growth of our Internet- and cloud-based services internationally relies
increasingly on the movement of data across national boundaries. Legal requirements relating to the collection, storage, handling, and
transfer of personal data continue to evolve. For example, while the EU-U.S. Data Privacy Framework (“DPF”) has been recognized as
adequate under EU law to allow transfers of personal data from the EU to certified companies in the U.S., the DPF is subject to further legal
challenge which could cause the legal requirements for data transfers from the EU to be uncertain. EU data protection authorities have and
may again block the use of certain U.S.-based services that involve the transfer of data to the U.S. In the EU and other markets, potential
new rules and restrictions on the flow of data across borders could increase the cost and complexity of delivering our products and services.
In addition, the EU General Data Protection Regulation (“GDPR”), which applies to all of our activities conducted from an establishment in the
EU or related to products and services offered in the EU, imposes a range of compliance obligations regarding the handling of personal data.
More recently, the EU has been developing new requirements related to the use of data, including in the Digital Markets Act, the Digital
Services Act, and the Data Act, that add additional rules and restriction on the use of data in our products and services. Engineering efforts to
build and maintain capabilities to facilitate compliance with these laws involve substantial expense and the diversion of engineering
resources from other projects. We might experience reduced demand for our offerings if we are unable to engineer products that meet our
legal duties or help our customers meet their obligations under these and other data regulations, or if our implementation to comply makes
our offerings less attractive. Compliance with these obligations depends in part on how particular regulators interpret and apply them. If we
fail to comply, or if regulators assert we have failed to comply (including in response to complaints made by customers), it may lead to
regulatory enforcement actions, which can result in significant monetary penalties, private lawsuits, reputational damage, blockage of product
offerings or of international data transfers, and loss of customers. The highest fines assessed under GDPR have recently been increasing,
especially against large technology companies, and European data protection authorities have taken action to block or remove services from
their markets. Jurisdictions around the world, such as China, India, and states in the U.S. have adopted, or are considering adopting or
expanding, laws and regulations imposing obligations regarding the collection, handling, and transfer of personal data.
Our investment in gaining insights from data is becoming central to the value of the services we deliver to customers, including AI services, to
operational efficiency and key opportunities in monetization, and to customer perceptions of quality. Our ability to use data in this way may be
constrained by regulatory developments that impede realizing the expected return from this investment. Ongoing legal analyses, reviews,
and inquiries by regulators of Microsoft practices, or relevant practices of other organizations, may result in burdensome or inconsistent
requirements, including data sovereignty and localization requirements, affecting the location, movement, collection, and use of our customer
and internal employee data as well as the management of that data. Compliance with applicable laws and regulations regarding personal
data may require changes in services, business practices, or internal systems that result in increased costs, lower revenue, reduced
efficiency, or greater difficulty in competing with foreign-based firms. Compliance with data regulations might limit our ability to innovate or
offer certain features and functionality in some jurisdictions where we operate. Failure to comply with existing or new rules may result in
significant penalties or orders to stop the alleged noncompliant activity, negative publicity, and diversion of management time and effort.
29
PART I
Item 1A
Existing and increasing legal and regulatory requirements could adversely affect our results of operations. We are subject to a wide
range of laws, regulations, and legal requirements in the U.S. and globally, including those that may apply to our products and online services
offerings, and those that impose requirements related to user privacy, telecommunications, data storage and protection, digital accessibility,
advertising, and online content. Laws in several jurisdictions, including EU Member State laws under the European Electronic
Communications Code, increasingly define certain of our services as regulated telecommunications services. This trend may continue and
will result in these offerings being subject to additional data protection, security, law enforcement surveillance, and other obligations.
Regulators and private litigants may assert that our collection, use, and management of customer data and other information is inconsistent
with their laws and regulations, including laws that apply to the tracking of users via technology such as cookies. In addition, laws requiring
us to retrieve and produce customer data in response to compulsory legal demands from law enforcement and governmental authorities are
expanding and the requests we are experiencing are increasing in volume and complexity. New environmental, social, and governance laws
and regulations are expanding mandatory disclosure, reporting, and diligence requirements. Legislative or regulatory action relating to
cybersecurity requirements may increase the costs to develop, implement, or secure our products and services. Legislative and regulatory
action is emerging in the areas of AI and content moderation, which could increase costs or restrict opportunity. For example, the EU’s AI Act
may increase costs or impact the provision or operation of our AI models and services in the European market.
How these laws and regulations apply to our business is often unclear, subject to change over time, and sometimes may be inconsistent from
jurisdiction to jurisdiction. In addition, governments’ approach to enforcement, and our products and services, are continuing to evolve.
Compliance with existing, expanding, or new laws and regulations may involve significant costs or require changes in products or business
practices that could adversely affect our results of operations. Noncompliance could result in the imposition of penalties, criminal sanctions,
or orders we cease the alleged noncompliant activity. In addition, there is increasing pressure from advocacy groups, regulators, competitors,
customers, and other stakeholders across many of these areas. If our products do not meet customer expectations or legal requirements, we
could face regulatory or legal actions, and our business, operations, financial condition, and results of operations could be adversely affected.
We have claims and lawsuits against us that may result in adverse outcomes. We are subject to a variety of claims and lawsuits. These
claims may arise from a wide variety of business practices and initiatives, including major new product releases, AI services, significant
business transactions, warranty or product claims, employment practices, and regulation. As we continue to expand our business and
offerings, we may experience new and novel legal claims. Adverse outcomes in some or all of these claims may result in significant monetary
damages or injunctive relief that could adversely affect our ability to conduct our business. Litigation and other claims are subject to inherent
uncertainties and management’s view of these matters may change in the future. A material adverse impact to our financial condition and
results of operations could occur for the period in which the effect of an unfavorable outcome becomes probable and reasonably estimable.
Our business with government customers may present additional uncertainties. We derive substantial revenue from government
contracts. Government contracts generally can present risks and challenges not present in private commercial agreements. For instance, we
may be subject to government audits and investigations relating to these contracts, we could be suspended or debarred as a governmental
contractor, we could incur civil and criminal fines and penalties, and under certain circumstances contracts may be rescinded. Some
agreements may allow a government to terminate without cause and provide for higher liability limits for certain losses. Some contracts may
be subject to periodic funding approval, reductions, cancellations, or delays which could adversely impact public-sector demand for our
products and services. These events could negatively impact our financial condition, results of operations, and reputation.
We may have additional tax liabilities. We are subject to income taxes in the U.S. and many foreign jurisdictions. Significant judgment is
required in determining our worldwide provision for income taxes. In the course of our business, there are many transactions and calculations
where the ultimate tax determination is uncertain. We may recognize additional tax expense and be subject to additional tax liabilities due to
changes in tax laws, regulations, and administrative practices and principles, including changes to the global tax framework, in various
jurisdictions. In recent years, multiple domestic and international tax proposals were proposed to impose greater tax burdens on large
multinational enterprises. For example, the Organisation for Economic Co-operation and Development continues to advance proposals or
guidance in international taxation, including the establishment of a global minimum tax.
30
PART I
Item 1A
We are regularly under audit by tax authorities in different jurisdictions. Although we believe that our provision for income taxes and our tax
estimates are reasonable, tax authorities may disagree with certain positions we have taken. In addition, economic and political pressures to
increase tax revenue in various jurisdictions may make resolving tax disputes favorably more difficult. We are currently under Internal
Revenue Service (“IRS”) audit for prior tax years and have received Notices of Proposed Adjustment (“NOPAs”) from the IRS for the tax
years 2004 to 2013. The primary issues in the NOPAs relate to intercompany transfer pricing. In the NOPAs, the IRS is seeking an additional
tax payment of $28.9 billion plus penalties and interest. The final resolution of the proposed adjustments, and other audits or litigation, may
differ from the amounts recorded in our consolidated financial statements and adversely affect our results of operations in the period or
periods in which that determination is made.
We earn a significant amount of our operating income outside the U.S. A change in the mix of earnings and losses in countries with differing
statutory tax rates, changes in our business or structure, or the expiration of or disputes about certain tax agreements in a particular country
may result in higher effective tax rates for the company. In addition, changes in U.S. federal and state or international tax laws applicable to
corporate multinationals, other global fundamental law changes currently being considered by many countries, including in the U.S., and
changes in taxing jurisdictions’ administrative interpretations, decisions, policies, and positions may materially adversely affect our financial
condition and results of operations.
We are subject to evolving sustainability regulatory requirements and expectations, which exposes us to increased costs and legal
and reputational risks. Laws, regulations, and policies relating to environmental, social, and governance matters are being developed and
formalized in Europe, the U.S., and elsewhere, which may include specific, target-driven frameworks and disclosure requirements. In
addition, we have established and publicly announced goals and commitments to become carbon negative, water positive, zero waste, and
protect more land than we use. Any failure or perceived failure to pursue or fulfill our sustainability goals and commitments or to satisfy
various sustainability reporting standards or regulatory requirements within the timelines we announce, or at all, could result in claims and
lawsuits, regulatory actions, or damage to our reputation, each of which may adversely affect our business, operations, financial condition,
and results of operations.
We face risks related to the protection and utilization of our intellectual property that may result in our business and operating
results being harmed. Protecting our intellectual property rights and combating unlicensed copying and use of our software, source code,
and other intellectual property on a global basis is difficult. Similarly, the absence of harmonized patent laws makes it more difficult to ensure
consistent respect for patent rights.
Changes in the law may continue to weaken our ability to prevent the use of patented technology. Our increasing engagement with open
source software will also cause us to license our intellectual property rights broadly in certain situations. If we are unable to protect our
intellectual property, our results of operations may be adversely affected.
Source code, the detailed program commands for our operating systems and other software programs, is critical to our business. If our
source code leaks, we might lose future trade secret protection for that code. It may then become easier for third parties to compete with our
products by copying functionality, which could adversely affect our results of operations. Unauthorized access to or disclosure of source code
or other intellectual property also could increase the security risks described elsewhere in these risk factors.
Third parties may claim that we infringe their intellectual property. From time to time, others claim we infringe their intellectual property
rights, including current copyright infringement and other claims arising from AI training and output. To resolve these claims, we may enter
into royalty-bearing data access or licensing agreements on terms that are less favorable than currently available, stop selling or redesign
affected products or services, or pay damages to satisfy indemnification commitments with our customers. Adverse outcomes could also
include monetary damages or injunctive relief that may limit or prevent importing, marketing, and selling our products or services that have
infringing technologies. We have paid significant amounts to settle claims related to the use of technology and intellectual property rights and
to procure intellectual property rights as part of our strategy to manage this risk, and may continue to do so, which could adversely affect our
results of operations.
31
PART I
Item 1A
GENERAL RISKS
If our reputation or our brands are damaged, our business and results of operations may be harmed. Our reputation and brands are
globally recognized and are important to our business. Our reputation and brands affect our ability to attract and retain consumer, business,
and public-sector customers. There are numerous ways our reputation or brands could be damaged. These include product safety or quality
issues, our environmental impact and sustainability, supply chain practices, or human rights record. We may experience backlash from
customers, government entities, advocacy groups, employees, and other stakeholders that disagree with our product offering decisions,
public policy positions, or corporate philanthropic initiatives. Damage to our reputation or our brands may occur from, among other things:
• The introduction of new features, products, services, or terms of service that customers, users, or partners do not like.
• Public scrutiny of our decisions regarding user privacy, data practices, content, or development and deployment of AI.
• Data security breaches, cybersecurity incidents, responsible AI failures, compliance failures, or actions of partners or individual
employees.
Social media may increase the likelihood, speed, and magnitude of negative brand events. If our brands or reputation are damaged, it could
adversely affect our business, results of operations, or ability to attract the most highly qualified employees.
Adverse economic or market conditions may harm our business. Worsening economic conditions, including inflation, recession,
pandemic, or other changes in economic conditions, may cause lower IT spending and adversely affect our results of operations. If demand
for PCs, servers, and other computing devices declines, or consumer or business spending for those products declines, our results of
operations may be adversely affected.
Our product distribution system relies on an extensive partner and retail network. OEMs building devices that run our software have also
been a significant means of distribution. The impact of economic conditions on our partners, such as the bankruptcy of a major distributor,
OEM, or retailer, could cause sales channel disruption.
Challenging economic conditions also may impair the ability of our customers to pay for products and services they have purchased. As a
result, allowances for doubtful accounts and write-offs of accounts receivable may increase.
We maintain an investment portfolio of various holdings, types, and maturities. These investments are subject to general credit, liquidity,
market, and interest rate risks, which may be exacerbated by market downturns or events that affect global financial markets. A significant
part of our investment portfolio comprises U.S. government securities. If global financial markets decline for long periods, or if there is a
downgrade of the U.S. government credit rating due to an actual or threatened default on government debt, our investment portfolio may be
adversely affected and we could determine that more of our investments have experienced a decline in fair value, requiring impairment
charges that could adversely affect our financial condition and results of operations.
Catastrophic events or geopolitical conditions may disrupt our business. A disruption or failure of our systems, operations, or supply
chain because of a major earthquake, weather event, cyberattack, terrorist attack, pandemic, or other catastrophic event could cause delays
in completing sales, providing services, or performing other critical functions. Our corporate headquarters, a significant portion of our
research and development activities, and certain other essential business operations are in the Seattle, Washington area, and we have other
business operations in the Silicon Valley area of California, both of which are seismically active regions. A catastrophic event that results in
the destruction or disruption of any of our critical business or IT systems, or the infrastructure or systems they rely on, such as power grids,
could harm our ability to conduct normal business operations or adversely affect our results of operations. Providing our customers with more
services and solutions in the cloud puts a premium on the resilience of our systems and strength of our business continuity management
plans and magnifies the potential negative consequences of prolonged service outages.
32
PART I
Item 1A
Abrupt political change, terrorist activity, and armed conflict, such as the ongoing conflict in Ukraine, pose economic and other risks, which
may negatively impact our ability to sell to and collect from customers, increase our operating costs, or otherwise disrupt our operations in
markets both directly and indirectly impacted by such events. These conditions also may add uncertainty to the timing and budget for
technology investment decisions by our customers and may cause supply chain disruptions for hardware manufacturers. Geopolitical change
may result in changing regulatory systems and requirements and market interventions that could impact our operating strategies, access to
national, regional, and global markets, hiring, and profitability. Geopolitical instability may lead to sanctions and impact our ability to do
business in some markets or with some public-sector customers. Any of these changes may negatively affect our results of operations.
The occurrence of regional epidemics or a global pandemic, such as COVID-19, may adversely affect our business, operations, financial
condition, and results of operations. The extent to which global pandemics impact our business going forward will depend on factors such as
the duration and scope of the pandemic; governmental, business, and individuals' actions in response to the pandemic; and the impact on
economic activity, including the possibility of recession or financial market instability. Measures to contain a global pandemic may intensify
other risks described in these Risk Factors.
The long-term effects of climate change on the global economy and the IT industry in particular are unclear. Environmental regulations or
changes in the supply, demand, or available sources of energy or other resources may affect the availability or cost of goods and services,
including natural resources, necessary to run our business. Changes in climate where we operate may increase the costs of powering and
cooling computer hardware we use to develop software and provide cloud-based services.
Our global business exposes us to operational and economic risks. Our customers are located throughout the world and a significant
part of our revenue comes from international sales. The global nature of our business creates operational, economic, and geopolitical risks.
Global, regional, and local economic developments, monetary policy, inflation, and recession, as well as political and military disputes, may
adversely affect our results of operations. In addition, our international growth strategy includes certain markets, the developing nature of
which presents several risks, including deterioration of social, political, labor, or economic conditions in a country or region, and difficulties in
staffing and managing foreign operations. Emerging nationalist and protectionist trends and concerns about human rights, the environment,
and political expression in specific countries may significantly alter the trade and commercial environments. Changes to trade policy or
agreements as a result of populism, protectionism, or economic nationalism may result in higher tariffs, local sourcing initiatives, and non-
local sourcing restrictions, export controls, investment restrictions, or other developments that make it more difficult to sell our products in
foreign countries. Disruptions of these kinds in developed or emerging markets could negatively impact demand for our products and
services, impair our ability to operate in certain regions, or increase operating costs. Although we hedge a portion of our international
currency exposure, significant fluctuations in foreign exchange rates between the U.S. dollar and foreign currencies may adversely affect our
results of operations.
Our business depends on our ability to attract and retain talented employees. Our business is based on successfully attracting,
training, and retaining talented employees representing diverse backgrounds, experiences, and skill sets. The market for highly skilled
workers and leaders in our industry is extremely competitive. Maintaining our brand and reputation, as well as a diverse and inclusive work
environment that enables all our employees to thrive, are important to our ability to recruit and retain employees. We are also limited in our
ability to recruit internationally by restrictive domestic immigration laws. Restraints on the flow of technical and professional talent, including
as a result of changes to U.S. immigration policies or laws, may inhibit our ability to adequately staff our research and development efforts. If
we are less successful in our recruiting efforts, or if we cannot retain highly skilled workers and key leaders, our ability to develop and deliver
successful products and services may be adversely affected. Effective succession planning is also important to our long-term success.
Failure to ensure effective transfer of knowledge and smooth transitions involving key employees could hinder our strategic planning and
execution. How employment-related laws are interpreted and applied to our workforce practices may result in increased operating costs and
less flexibility in how we meet our workforce needs. Our global workforce is predominantly non-unionized, although we do have some
employees in the U.S. and internationally who are represented by unions or works councils. In the U.S., there has been a general increase in
workers exercising their right to form or join a union. The unionization of significant employee populations could result in higher costs and
other operational changes necessary to respond to changing conditions and to establish new relationships with worker representatives.
33
PART I
Item 1B, 1C
Microsoft plays a central role in the world’s digital ecosystem. We have made it the top corporate priority to protect the computing
environment used by our customers and employees and to support the resiliency of our cloud infrastructure and services, products, devices,
and our internal corporate resources from determined adversaries. In response to the evolving cybersecurity threat landscape, we launched
the Secure Future Initiative (“SFI”) in November 2023 and expanded the scope of SFI in May 2024. The SFI focuses our business strategy
and efforts on continual improvement in cybersecurity protection, and is aligned around three security principles:
• Secure by Design: Security comes first when designing any product or service.
• Secure by Default: Security protections are enabled and enforced by default, require no extra effort, and are not optional.
• Secure Operations: Security controls and monitoring will continuously be improved to meet current and future threats.
We operate a cybersecurity program and governance framework designed to protect our computing environments against cybersecurity
threats, and we have controls, policies, and procedures to identify, manage, and mitigate cybersecurity threats. Annually, we assess our
cybersecurity program’s alignment with the National Institute of Standards & Technology’s Cyber Security Framework (“NIST”) and other
applicable industry standards. We also undertake integrated planning and preparedness activities to support business continuity and
operational resiliency. We assess our program's effectiveness through various exercises, including tabletop simulations and production
environment tests, penetration and vulnerability tests, red team exercises, and other related activities. We conduct mandatory cybersecurity
training, provide employees with tools to report suspected incidents and assess their own security posture, and conduct real-time simulated
employee education exercises, such as phishing email campaigns designed to emulate real-world attacks. We also engage in robust
cybersecurity assessments and remediation efforts for acquired companies.
Our computing environments, products, and services are reviewed by our internal audit teams as well as independent third-party assessors.
We are committed to managing the most significant risks to our strategies and ambitions, including cybersecurity risks. The Enterprise Risk
Management (“ERM”) organization supports management in this commitment by facilitating the semiannual risk assessment, which
documents the priority and status of these risks and aligns them with our strategic mitigation efforts. ERM is structured using a framework
based on the Committee of Sponsoring Organization (“COSO”) guidance on Enterprise Risk Management Integrating Strategy with
Performance and it also aligns with the International Organization for Standardization 31000:2018 Risk Management Standard.
We continuously monitor our computing environments, products, and services for vulnerabilities and signs of compromise, and we utilize our
own security products to combat cybersecurity threats. We integrate security into our computing environments, products, and services
through our Security Development Lifecycle (“SDL”). Our SDL introduces security and privacy considerations throughout all phases of our
development process and through the adoption of zero-trust end-to-end architecture. We utilize machine learning and AI-powered security
tools to gain insights from over 78 trillion signals per day and over 135 million managed devices. We track over 300 unique threat actors,
including 160 nation-state actors and 50 ransomware groups. To support our efforts, we operate a Cyber Defense Operations Center
connected to over 10,000 security and threat intelligence experts, including engineers, researchers, data scientists, cybersecurity experts,
threat hunters, geopolitical analysts, investigators, and frontline responders across the globe.
34
PART I
Item 1C
When appropriate, we utilize external service providers to assess, test, or otherwise assist our program. We also leverage third parties by
working with external researchers, operating bug bounty programs, and managing coordinated vulnerability disclosure programs with security
organizations. We maintain a systematic approach to assessing and controlling the cybersecurity risks presented by third-party service
providers. We require third-party service providers to manage their cybersecurity risks in defined ways, undergo cybersecurity reviews, notify
us of cyber events, and satisfy additional contractual requirements.
We seek to improve the entire cybersecurity ecosystem through multistakeholder diplomacy to set and uphold expectations for state
behavior, advancement of government policy that strengthens cybersecurity and resiliency, disruption and deterrence of cybercrime,
protection of national security interests, and disruption of digital threats to democracies. We also establish processes and innovate solutions
for us and our customers to address the growing number and complexity of cybersecurity regulations.
When we experience a cybersecurity incident, we utilize our well-established incident response plans that operate both across the company
and at the product and services level. Incidents are first triaged for severity, and then more deeply assessed to establish a plan of record and
activate internal and external notification, disclosure, and communication plans, as applicable. Engineering and development resources are
mobilized to resolve or remediate the incident. After the incident is resolved, a comprehensive post-incident review process is conducted.
We describe the risks from cybersecurity threats, including previous cybersecurity incidents, in section “Risk Factors” (Part I, Item 1A of this
Form 10-K). As of the date of this Form 10-K, we do not believe any risks from cybersecurity threats have materially affected or are
reasonably likely to materially affect us, including our results of operations or financial condition. However, the cybersecurity threat
environment is increasingly challenging, and we, along with the entire digital ecosystem, are under constant and increasing threat. As
discussed above, our business strategy is tied to the SFI and we are committed to continuously monitoring cybersecurity threats, enhancing
the security of our products, investing in our cybersecurity infrastructure, and collaborating with peers, customers, service providers,
regulators, and governments to advance our and the entire digital ecosystem’s cybersecurity defenses and resiliency.
GOVERNANCE
Our Board of Directors oversees cybersecurity risk. Cybersecurity reviews by the Board are scheduled to occur at least quarterly, or more
frequently as determined to be necessary or advisable. Presentations to the Board of Directors are made by senior management, including
our Chief Information Security Officer (“CISO”), our EVP of Microsoft Security, and the head of our Customer Security and Trust organization.
The presentations address topics such as cybersecurity threats, incidents, top risks and related remediation efforts, results from internal and
third-party assessments, progress towards risk-mitigation goals, the functioning of our incident response program, regulatory developments,
and digital diplomacy efforts. In addition, we have an escalation process in place to inform senior management and the Board of significant
issues. Cybersecurity issues are also considered during separate Board meeting discussions regarding important matters like ERM, audit
issues, operational budgeting, business continuity planning, mergers and acquisitions, brand management, and other relevant matters.
Our CISO leads the strategy, engineering, and operations of cybersecurity across the company, and reports to the EVP of Microsoft Security.
Our CISO has extensive experience assessing and managing cybersecurity programs and cybersecurity risk. Before joining Microsoft, our
CISO served in a prior Chief Technology Officer role as well as in senior leadership, engineering, and operational roles within multiple
organizations. In addition to the Board’s oversight of cybersecurity risk, to support the CISO, we have established a Cybersecurity
Governance Council (“CGC”) charged with overseeing initiatives that safeguard Microsoft’s infrastructure. The CGC is comprised of an
executive-level team of Deputy CISOs with cybersecurity backgrounds and expertise relevant to their roles. The CGC responsibilities include
approving our enterprise security risk assessment process and results, determining the appropriate cybersecurity risk level and mitigations,
reviewing the NIST CSF alignment, and supporting compliance with cybersecurity regulations. Our cybersecurity efforts are supported
directly by Microsoft’s security and threat intelligence experts and our employees across the company, all of whom receive cybersecurity
awareness training and education and are expected to support our efforts.
35
PART I
Item 2, 3, 4
ITEM 2. PROPERTIES
Our corporate headquarters are located in Redmond, Washington. We have approximately 15 million square feet of space located in King
County, Washington that is used for engineering, sales, marketing, and operations, among other general and administrative purposes. These
facilities include approximately 12 million square feet of owned space situated on approximately 530 acres of land we own at our corporate
headquarters, and approximately 3 million square feet of space we lease.
We own and lease other facilities domestically and internationally, primarily for offices, datacenters, and research and development. The
largest owned international properties include space in the following locations: China, India, Ireland, and the Netherlands. The largest leased
international properties include space in the following locations: Australia, Canada, China, France, Germany, India, Ireland, Israel, Japan, the
Netherlands, and the United Kingdom. Refer to Research and Development (Part I, Item 1 of this Form 10-K) for further discussion of our
research and development facilities.
The table below shows a summary of the square footage of our properties owned and leased domestically and internationally as of June 30,
2024:
U.S. 30 20 50
International 10 25 35
Total 40 45 85
36
PART II
Item 5
PART II
ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS, AND ISSUER
PURCHASES OF EQUITY SECURITIES
MARKET AND STOCKHOLDERS
Our common stock is traded on the NASDAQ Stock Market under the symbol MSFT. On July 25, 2024, there were 81,346 registered holders
of record of our common stock.
Following are our monthly share repurchases for the fourth quarter of fiscal year 2024:
(In millions)
6,642,228 6,642,228
All share repurchases were made using cash resources. Our share repurchases may occur through open market purchases or pursuant to a
Rule 10b5-1 trading plan. The above table excludes shares repurchased to settle employee tax withholding related to the vesting of stock
awards.
Our Board of Directors declared the following dividends during the fourth quarter of fiscal year 2024:
Dividend
Declaration Date Record Date Payment Date Per Share Amount
(In millions)
June 12, 2024 August 15, 2024 September 12, 2024 $ 0.75 $ 5,575
We returned $8.4 billion to shareholders in the form of share repurchases and dividends in the fourth quarter of fiscal year 2024. Refer to
Note 16 – Stockholders’ Equity of the Notes to Financial Statements (Part II, Item 8 of this Form 10-K) for further discussion regarding share
repurchases and dividends.
37
PART II
Item 6
ITEM 6. [RESERVED]
38
PART II
Item 7
OVERVIEW
Microsoft is a technology company committed to making digital technology and artificial intelligence (“AI”) available broadly and doing so
responsibly, with a mission to empower every person and every organization on the planet to achieve more. We create platforms and tools,
powered by AI, that deliver innovative solutions that meet the evolving needs of our customers.
We generate revenue by offering a wide range of cloud-based solutions, content, and other services to people and businesses; licensing and
supporting an array of software products; delivering relevant online advertising to a global audience; and designing and selling devices. Our
most significant expenses are related to compensating employees; supporting and investing in our cloud-based services, including
datacenter operations; designing, manufacturing, marketing, and selling our other products and services; and income taxes.
Highlights from fiscal year 2024 compared with fiscal year 2023 included:
• Microsoft Cloud revenue increased 23% to $137.4 billion.
• Office Commercial products and cloud services revenue increased 14% driven by Office 365 Commercial growth of 16%.
• Office Consumer products and cloud services revenue increased 4% and Microsoft 365 Consumer subscribers grew to 82.5
million.
• LinkedIn revenue increased 9%.
• Dynamics products and cloud services revenue increased 19% driven by Dynamics 365 growth of 24%.
• Server products and cloud services revenue increased 22% driven by Azure and other cloud services growth of 30%.
• Windows revenue increased 8% with Windows original equipment manufacturer licensing (“Windows OEM”) revenue growth of
7% and Windows Commercial products and cloud services revenue growth of 11%.
• Devices revenue decreased 15%.
• Xbox content and services revenue increased 50% driven by 44 points of net impact from the Activision Blizzard Inc. (“Activision
Blizzard”) acquisition. The net impact reflects the change of Activision Blizzard content from third-party to first-party.
• Search and news advertising revenue excluding traffic acquisition costs increased 12%.
On October 13, 2023, we completed our acquisition of Activision Blizzard for a total purchase price of $75.4 billion, consisting primarily of
cash. The financial results of Activision Blizzard have been included in our consolidated financial statements since the date of the acquisition.
Activision Blizzard is reported as part of our More Personal Computing segment. Refer to Note 8 – Business Combinations of the Notes to
Financial Statements (Part II, Item 8 of this Form 10-K) for further discussion.
39
PART II
Item 7
Industry Trends
Our industry is dynamic and highly competitive, with frequent changes in both technologies and business models. Each industry shift is an
opportunity to conceive new products, new technologies, or new ideas that can further transform the industry and our business. At Microsoft,
we push the boundaries of what is possible through a broad range of research and development activities that seek to identify and address
the changing demands of customers and users, industry trends, and competitive forces.
The markets for software, devices, and cloud-based services are dynamic and highly competitive. Our competitors are developing new
software and devices, while also deploying competing cloud-based services for consumers and businesses. The devices and form factors
customers prefer evolve rapidly, influencing how users access services in the cloud and, in some cases, the user’s choice of which suite of
cloud-based services to use. Aggregate demand for our software, services, and devices is also correlated to global macroeconomic and
geopolitical factors, which remain dynamic. We must continue to evolve and adapt over an extended time in pace with this changing
environment.
The investments we are making in cloud and AI infrastructure and devices will continue to increase our operating costs and may decrease
our operating margins. We continue to identify and evaluate opportunities to expand our datacenter locations and increase our server
capacity to meet the evolving needs of our customers, particularly given the growing demand for AI services. Our datacenters depend on the
availability of permitted and buildable land, predictable energy, networking supplies, and servers, including graphics processing units
(“GPUs”) and other components. Our devices are primarily manufactured by third-party contract manufacturers. For the majority of our
products, we have the ability to use other manufacturers if a current vendor becomes unavailable or unable to meet our requirements.
However, some of our products contain certain components for which there are very few qualified suppliers. Extended disruptions at these
suppliers could impact our ability to manufacture devices on time to meet consumer demand.
Our success is highly dependent on our ability to attract and retain qualified employees. We hire a mix of university and industry talent
worldwide. We compete for talented individuals globally by offering an exceptional working environment, broad customer reach, scale in
resources, the ability to grow one’s career across many different products and businesses, and competitive compensation and benefits.
Our international operations provide a significant portion of our total revenue and expenses. Many of these revenue and expenses are
denominated in currencies other than the U.S. dollar. As a result, changes in foreign exchange rates may significantly affect revenue and
expenses. Fluctuations in the U.S. dollar relative to certain foreign currencies did not have a material impact on reported revenue and
expenses from our international operations in fiscal year 2024.
Refer to Risk Factors (Part I, Item 1A of this Form 10-K) for a discussion of these factors and other risks.
Seasonality
Our revenue fluctuates quarterly and is generally higher in the fourth quarter of our fiscal year. Fourth quarter revenue is driven by a higher
volume of multi-year contracts executed during the period.
In July 2022, we completed an assessment of the useful lives of our server and network equipment. Due to investments in software that
increased efficiencies in how we operate our server and network equipment, as well as advances in technology, we determined we should
increase the estimated useful lives of both server and network equipment from four years to six years. This change in accounting estimate
was effective beginning fiscal year 2023.
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Reportable Segments
We report our financial performance based on the following segments: Productivity and Business Processes, Intelligent Cloud, and More
Personal Computing. The segment amounts included in MD&A are presented on a basis consistent with our internal management reporting.
Additional information on our reportable segments is contained in Note 19 – Segment Information and Geographic Data of the Notes to
Financial Statements (Part II, Item 8 of this Form 10-K).
Metrics
We use metrics in assessing the performance of our business and to make informed decisions regarding the allocation of resources. We
disclose metrics to enable investors to evaluate progress against our ambitions, provide transparency into performance trends, and reflect
the continued evolution of our products and services. Our commercial and other business metrics are fundamentally connected based on
how customers use our products and services. The metrics are disclosed in the MD&A or the Notes to Financial Statements (Part II, Item 8 of
this Form 10-K). Financial metrics are calculated based on financial results prepared in accordance with accounting principles generally
accepted in the United States of America (“GAAP”), and growth comparisons relate to the corresponding period of last fiscal year.
In the first quarter of fiscal year 2024, we made updates to the presentation and method of calculation for certain metrics, revising our
Microsoft Cloud revenue metric to include revenue growth and expanding our Microsoft 365 Consumer subscribers metric to include
Microsoft 365 Basic subscribers, aligning with how we manage our business.
Commercial
Our commercial business primarily consists of Server products and cloud services, Office Commercial, Windows Commercial, the
commercial portion of LinkedIn, Enterprise and partner services, and Dynamics. Our commercial metrics allow management and investors to
assess the overall health of our commercial business and include leading indicators of future performance.
Commercial remaining performance obligation Commercial portion of revenue allocated to remaining performance obligations,
which includes unearned revenue and amounts that will be invoiced and recognized
as revenue in future periods
Microsoft Cloud revenue and revenue growth Revenue from Azure and other cloud services, Office 365 Commercial, the
commercial portion of LinkedIn, Dynamics 365, and other commercial cloud
properties
Microsoft Cloud gross margin percentage Gross margin percentage for our Microsoft Cloud business
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Metrics related to our Productivity and Business Processes and Intelligent Cloud segments assess the health of our core businesses within
these segments. The metrics reflect our cloud and on-premises product strategies and trends.
Office Commercial products and cloud services Revenue from Office Commercial products and cloud services (Office 365
revenue growth subscriptions, the Office 365 portion of Microsoft 365 Commercial subscriptions, and
Office licensed on-premises), comprising Office, Exchange, SharePoint, Microsoft
Teams, Office 365 Security and Compliance, Microsoft Viva, and Copilot for
Microsoft 365
Office Consumer products and cloud services Revenue from Office Consumer products and cloud services, including Microsoft
revenue growth 365 Consumer and Copilot Pro subscriptions, Office licensed on-premises, and
other Office services
Office 365 Commercial seat growth The number of Office 365 Commercial seats at end of period where seats are paid
users covered by an Office 365 Commercial subscription
Microsoft 365 Consumer subscribers The number of Microsoft 365 Consumer and Copilot Pro subscribers at end of
period
Dynamics products and cloud services revenue Revenue from Dynamics products and cloud services, including Dynamics 365,
growth comprising a set of intelligent, cloud-based applications across ERP, CRM, Power
Apps, and Power Automate; and on-premises ERP and CRM applications
LinkedIn revenue growth Revenue from LinkedIn, including Talent Solutions, Marketing Solutions, Premium
Subscriptions, and Sales Solutions
Server products and cloud services revenue growth Revenue from Server products and cloud services, including Azure and other cloud
services; SQL Server, Windows Server, Visual Studio, System Center, and related
Client Access Licenses (“CALs”); and Nuance and GitHub
Metrics related to our More Personal Computing segment assess the performance of key lines of business within this segment. These
metrics provide strategic product insights which allow us to assess the performance across our commercial and consumer businesses. As we
have diversity of target audiences and sales motions within the Windows business, we monitor metrics that are reflective of those varying
motions.
Windows OEM revenue growth Revenue from sales of Windows Pro and non-Pro licenses sold through the OEM
channel
Windows Commercial products and cloud services Revenue from Windows Commercial products and cloud services, comprising
revenue growth volume licensing of the Windows operating system, Windows cloud services, and
other Windows commercial offerings
Devices revenue growth Revenue from Devices, including Surface, HoloLens, and PC accessories
Xbox content and services revenue growth Revenue from Xbox content and services, comprising first-party content (such as
Activision Blizzard) and third-party content, including games and in-game content;
Xbox Game Pass and other subscriptions; Xbox Cloud Gaming; advertising; third-
party disc royalties; and other cloud services
Search and news advertising revenue (ex TAC) Revenue from search and news advertising excluding traffic acquisition costs
growth (“TAC”) paid to Bing Ads network publishers and news partners
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Percentage
(In millions, except percentages and per share amounts) 2024 2023 Change
Adjusted gross margin, operating income, net income, and diluted earnings per share (“EPS”) are non-GAAP financial measures. Prior year
non-GAAP financial measures exclude the impact of a $1.2 billion charge in the second quarter of fiscal year 2023 (“Q2 charge”), which
included employee severance expenses, impairment charges resulting from changes to our hardware portfolio, and costs related to lease
consolidation activities. Refer to the Non-GAAP Financial Measures section below for a reconciliation of our financial results reported in
accordance with GAAP to non-GAAP financial results.
Revenue increased $33.2 billion or 16% driven by growth across each of our segments. Intelligent Cloud revenue increased driven by Azure.
Productivity and Business Processes revenue increased driven by Office 365 Commercial. More Personal Computing revenue increased
driven by Gaming.
Cost of revenue increased $8.3 billion or 13% driven by growth in Microsoft Cloud and Gaming, offset in part by a decline in Devices.
Gross margin increased $25.0 billion or 17% driven by growth across each of our segments.
• Gross margin percentage increased slightly. Excluding the impact of the change in accounting estimate for the useful lives of our
server and network equipment, gross margin percentage increased 2 points driven by improvement in More Personal
Computing.
• Microsoft Cloud gross margin percentage decreased slightly to 71%. Excluding the impact of the change in accounting estimate,
Microsoft Cloud gross margin percentage increased slightly driven by improvements in Azure and Office 365 Commercial,
inclusive of scaling our AI infrastructure, offset in part by sales mix shift to Azure.
Operating expenses increased $4.0 billion or 7% driven by Gaming, with 7 points of growth from the Activision Blizzard acquisition, and
investments in cloud engineering, offset in part by the prior year Q2 charge.
Operating income increased $20.9 billion or 24% driven by growth across each of our segments.
Prior year gross margin, operating income, net income, and diluted EPS were negatively impacted by the Q2 charge, which resulted in
decreases of $152 million, $1.2 billion, $946 million, and $0.13, respectively.
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Percentage
(In millions, except percentages) 2024 2023 Change
Revenue
Reportable Segments
Intelligent Cloud
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OPERATING EXPENSES
Percentage
(In millions, except percentages) 2024 2023 Change
Research and development expenses include payroll, employee benefits, stock-based compensation expense, and other headcount-related
expenses associated with product development. Research and development expenses also include third-party development and
programming costs and the amortization of purchased software code and services content.
Research and development expenses increased $2.3 billion or 9% driven by Gaming, with 7 points of growth from the Activision Blizzard
acquisition, and investments in cloud engineering.
Percentage
(In millions, except percentages) 2024 2023 Change
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Sales and marketing expenses include payroll, employee benefits, stock-based compensation expense, and other headcount-related
expenses associated with sales and marketing personnel, and the costs of advertising, promotions, trade shows, seminars, and other
programs.
Sales and marketing expenses increased $1.7 billion or 7% driven by Gaming, with 6 points of growth from the Activision Blizzard acquisition.
Percentage
(In millions, except percentages) 2024 2023 Change
General and administrative expenses include payroll, employee benefits, stock-based compensation expense, employee severance expense
incurred as part of a corporate program, and other headcount-related expenses associated with finance, legal, facilities, certain human
resources and other administrative personnel, certain taxes, and legal and other administrative fees.
General and administrative expenses increased slightly as growth from the Activision Blizzard acquisition was offset in part by the prior year
Q2 charge.
(In millions)
We use derivative instruments to manage risks related to foreign currencies, interest rates, equity prices, and credit; to enhance investment
returns; and to facilitate portfolio diversification. Gains and losses from changes in fair values of derivatives that are not designated as
hedging instruments are primarily recognized in other income (expense), net.
Interest and dividends income increased due to higher yields. Interest expense increased due to the issuance of commercial paper. Net
recognized losses on investments increased primarily due to higher equity impairments and lower gains on equity investments. Net losses on
derivatives decreased primarily due to lower losses on equity derivatives. Other, net primarily reflects net recognized losses on equity method
investments.
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INCOME TAXES
Our effective tax rate for fiscal years 2024 and 2023 was 18% and 19%, respectively. The decrease in our effective tax rate was primarily due
to tax benefits from tax law changes, including the impact from the issuance of Notice 2023-55 and Notice 2023-80 by the Internal Revenue
Service (“IRS”) and U.S. Treasury Department. Notice 2023-55, issued in the first quarter of fiscal year 2024, delayed the effective date of
final foreign tax credit regulations to fiscal year 2024 for Microsoft. Notice 2023-80, issued in the second quarter of fiscal year 2024, further
delayed the effective date of final foreign tax credit regulations indefinitely.
Our effective tax rate was lower than the U.S. federal statutory rate, primarily due to earnings taxed at lower rates in foreign jurisdictions
resulting from producing and distributing our products and services through our foreign regional operations center in Ireland.
The mix of income before income taxes between the U.S. and foreign countries impacted our effective tax rate as a result of the geographic
distribution of, and customer demand for, our products and services. In fiscal year 2024, our U.S. income before income taxes was $62.9
billion and our foreign income before income taxes was $44.9 billion. In fiscal year 2023, our U.S. income before income taxes was $52.9
billion and our foreign income before income taxes was $36.4 billion.
The Organisation for Economic Co-operation and Development (“OECD”) published its model rules “Tax Challenges Arising From the
Digitalisation of the Economy - Global Anti-Base Erosion Model Rules (Pillar Two)” which established a global minimum corporate tax rate of
15% for certain multinational enterprises. Many countries have implemented or are in the process of implementing the Pillar Two legislation,
which will apply to Microsoft beginning in fiscal year 2025. While we do not currently estimate a material impact to our consolidated financial
statements, we continue to monitor the impact as countries implement legislation and the OECD provides additional guidance.
We remain under audit by the IRS for tax years 2014 to 2017. With respect to the audit for tax years 2004 to 2013, on September 26, 2023,
we received Notices of Proposed Adjustment (“NOPAs”) from the IRS. The primary issues in the NOPAs relate to intercompany transfer
pricing. In the NOPAs, the IRS is seeking an additional tax payment of $28.9 billion plus penalties and interest. As of June 30, 2024, we
believe our allowances for income tax contingencies are adequate. We disagree with the proposed adjustments and will vigorously contest
the NOPAs through the IRS’s administrative appeals office and, if necessary, judicial proceedings. We do not expect a final resolution of
these issues in the next 12 months. Based on the information currently available, we do not anticipate a significant increase or decrease to
our income tax contingencies for these issues within the next 12 months.
We are subject to income tax in many jurisdictions outside the U.S. Our operations in certain jurisdictions remain subject to examination for
tax years 1996 to 2023, some of which are currently under audit by local tax authorities. The resolution of each of these audits is not
expected to be material to our consolidated financial statements.
Adjusted gross margin, operating income, net income, and diluted EPS are non-GAAP financial measures. Prior year non-GAAP financial
measures exclude the impact of the Q2 charge, which includes employee severance expenses, impairment charges resulting from changes
to our hardware portfolio, and costs related to lease consolidation activities. We believe these non-GAAP measures aid investors by
providing additional insight into our operational performance and help clarify trends affecting our business. For comparability of reporting,
management considers non-GAAP measures in conjunction with GAAP financial results in evaluating business performance. These non-
GAAP financial measures presented should not be considered a substitute for, or superior to, the measures of financial performance
prepared in accordance with GAAP.
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The following table reconciles our financial results reported in accordance with GAAP to non-GAAP financial results:
Percentage
(In millions, except percentages and per share amounts) 2024 2023 Change
* Not meaningful.
We expect existing cash, cash equivalents, short-term investments, cash flows from operations, and access to capital markets to continue to
be sufficient to fund our operating activities and cash commitments for investing and financing activities, such as dividends, share
repurchases, debt maturities, material capital expenditures, and the transition tax related to the Tax Cuts and Jobs Act (“TCJA”), for at least
the next 12 months and thereafter for the foreseeable future.
Cash, cash equivalents, and short-term investments totaled $75.5 billion and $111.3 billion as of June 30, 2024 and 2023, respectively.
Equity and other investments were $14.6 billion and $9.9 billion as of June 30, 2024 and 2023, respectively. Our short-term investments are
primarily intended to facilitate liquidity and capital preservation. They consist predominantly of highly liquid investment-grade fixed-income
securities, diversified among industries and individual issuers. The investments are predominantly U.S. dollar-denominated securities, but
also include foreign currency-denominated securities to diversify risk. Our fixed-income investments are exposed to interest rate risk and
credit risk. The credit risk and average maturity of our fixed-income portfolio are managed to achieve economic returns that correlate to
certain fixed-income indices. The settlement risk related to these investments is insignificant given that the short-term investments held are
primarily highly liquid investment-grade fixed-income securities.
Valuation
In general, and where applicable, we use quoted prices in active markets for identical assets or liabilities to determine the fair value of our
financial instruments. This pricing methodology applies to our Level 1 investments, such as U.S. government securities, common and
preferred stock, and mutual funds. If quoted prices in active markets for identical assets or liabilities are not available to determine fair value,
then we use quoted prices for similar assets and liabilities or inputs other than the quoted prices that are observable either directly or
indirectly. This pricing methodology applies to our Level 2 investments, such as commercial paper, certificates of deposit, U.S. agency
securities, foreign government bonds, mortgage- and asset-backed securities, corporate notes and bonds, and municipal securities. Level 3
investments are valued using internally-developed models with unobservable inputs. Assets and liabilities measured at fair value on a
recurring basis using unobservable inputs are an immaterial portion of our portfolio.
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A majority of our investments are priced by pricing vendors and are generally Level 1 or Level 2 investments as these vendors either provide
a quoted market price in an active market or use observable inputs for their pricing without applying significant adjustments. Broker pricing is
used mainly when a quoted price is not available, the investment is not priced by our pricing vendors, or when a broker price is more
reflective of fair values in the market in which the investment trades. Our broker-priced investments are generally classified as Level 2
investments because the broker prices these investments based on similar assets without applying significant adjustments. In addition, all
our broker-priced investments have a sufficient level of trading volume to demonstrate that the fair values used are appropriate for these
investments. Our fair value processes include controls that are designed to ensure appropriate fair values are recorded. These controls
include model validation, review of key model inputs, analysis of period-over-period fluctuations, and independent recalculation of prices
where appropriate.
Cash Flows
Cash from operations increased $31.0 billion to $118.5 billion for fiscal year 2024, primarily due to an increase in cash received from
customers. Cash used in financing decreased $6.2 billion to $37.8 billion for fiscal year 2024, primarily due to a $5.0 billion decrease in
common stock repurchases and a $3.3 billion increase in proceeds from issuance of debt, net of repayments, offset in part by a $2.0 billion
increase in dividends paid. Cash used in investing increased $74.3 billion to $97.0 billion for fiscal year 2024, primarily due to a $67.5 billion
increase in cash used for acquisitions of companies, net of cash acquired, and purchases of intangible and other assets and a $16.4 billion
increase in additions to property and equipment.
Debt Proceeds
We issue debt to take advantage of favorable pricing and liquidity in the debt markets, reflecting our credit rating. The proceeds of these
issuances were or will be used for general corporate purposes, which may include, among other things, funding for working capital, capital
expenditures, repurchases of capital stock, acquisitions, and repayment of existing debt. Refer to Note 11 – Debt of the Notes to Financial
Statements (Part II, Item 8 of this Form 10-K) for further discussion.
Unearned Revenue
Unearned revenue comprises mainly unearned revenue related to volume licensing programs, which may include Software Assurance (“SA”)
and cloud services. Unearned revenue is generally invoiced annually at the beginning of each contract period for multi-year agreements and
recognized ratably over the coverage period. Unearned revenue also includes payments for other offerings for which we have been paid in
advance and earn the revenue when we transfer control of the product or service. Refer to Note 1 – Accounting Policies of the Notes to
Financial Statements (Part II, Item 8 of this Form 10-K) for further discussion.
The following table outlines the expected future recognition of unearned revenue as of June 30, 2024:
(In millions)
Total $ 60,184
If our customers choose to license cloud-based versions of our products and services rather than licensing transaction-based products and
services, the associated revenue will shift from being recognized at the time of the transaction to being recognized over the subscription
period or upon consumption, as applicable. Refer to Note 13 – Unearned Revenue of the Notes to Financial Statements (Part II, Item 8 of this
Form 10-K) for further discussion.
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Contractual Obligations
The following table summarizes the payments due by fiscal year for our outstanding contractual obligations as of June 30, 2024:
(a) Refer to Note 11 – Debt of the Notes to Financial Statements (Part II, Item 8 of this Form 10-K).
(b) Refer to Note 7 – Property and Equipment of the Notes to Financial Statements (Part II, Item 8 of this Form 10-K).
(c) Refer to Note 14 – Leases of the Notes to Financial Statements (Part II, Item 8 of this Form 10-K).
(d) Purchase commitments primarily relate to datacenters and include open purchase orders and take-or-pay contracts that are not
presented as construction commitments above.
Income Taxes
As a result of the TCJA, we are required to pay a one-time transition tax on deferred foreign income not previously subject to U.S. income
tax. Under the TCJA, the transition tax is payable in interest-free installments over eight years, with 8% due in each of the first five years,
15% in year six, 20% in year seven, and 25% in year eight. As of June 30, 2024, we had a remaining transition tax liability of $7.6 billion, of
which $3.8 billion is short-term and payable in the first quarter of fiscal year 2025.
Share Repurchases
During fiscal years 2024 and 2023, we repurchased 32 million shares and 69 million shares of our common stock for $12.0 billion and $18.4
billion, respectively, through our share repurchase program. All repurchases were made using cash resources. As of June 30, 2024, $10.3
billion remained of our $60 billion share repurchase program. Refer to Note 16 – Stockholders’ Equity of the Notes to Financial Statements
(Part II, Item 8 of this Form 10-K) for further discussion.
Dividends
During fiscal years 2024 and 2023, our Board of Directors declared dividends totaling $22.3 billion and $20.2 billion, respectively. We intend
to continue returning capital to shareholders in the form of dividends, subject to declaration by our Board of Directors. Refer to Note 16 –
Stockholders’ Equity of the Notes to Financial Statements (Part II, Item 8 of this Form 10-K) for further discussion.
We will continue to invest in sales, marketing, product support infrastructure, and existing and advanced areas of technology, as well as
acquisitions that align with our business strategy. Additions to property and equipment will continue, including new facilities, datacenters, and
computer systems for research and development, sales and marketing, support, and administrative staff. We expect capital expenditures to
increase in coming years to support growth in our cloud offerings and our investments in AI infrastructure and training. We have operating
and finance leases for datacenters, corporate offices, research and development facilities, Microsoft Experience Centers, and certain
equipment. We have not engaged in any related party transactions or arrangements with unconsolidated entities or other persons that are
reasonably likely to materially affect liquidity or the availability of capital resources.
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Refer to Note 1 – Accounting Policies of the Notes to Financial Statements (Part II, Item 8 of this Form 10-K) for further discussion.
Our consolidated financial statements and accompanying notes are prepared in accordance with GAAP. Preparing consolidated financial
statements requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue, and
expenses. Critical accounting estimates are those estimates that involve a significant level of estimation uncertainty and could have a
material impact on our financial condition or results of operations. We have critical accounting estimates in the areas of revenue recognition,
impairment of investment securities, goodwill, research and development costs, legal and other contingencies, income taxes, and business
combinations – valuation of intangible assets.
Revenue Recognition
Our contracts with customers often include promises to transfer multiple products and services to a customer. Determining whether products
and services are considered distinct performance obligations that should be accounted for separately versus together may require significant
judgment. When a cloud-based service includes both on-premises software licenses and cloud services, judgment is required to determine
whether the software license is considered distinct and accounted for separately, or not distinct and accounted for together with the cloud
service and recognized over time. Certain cloud services, primarily Office 365, depend on a significant level of integration, interdependency,
and interrelation between the desktop applications and cloud services, and are accounted for together as one performance obligation.
Revenue from Office 365 is recognized ratably over the period in which the cloud services are provided.
Judgment is required to determine the standalone selling price (“SSP") for each distinct performance obligation. We use a single amount to
estimate SSP for items that are not sold separately, including on-premises licenses sold with SA or software updates provided at no
additional charge. We use a range of amounts to estimate SSP when we sell each of the products and services separately and need to
determine whether there is a discount to be allocated based on the relative SSP of the various products and services.
In instances where SSP is not directly observable, such as when we do not sell the product or service separately, we determine the SSP
using information that may include market conditions and other observable inputs. We typically have more than one SSP for individual
products and services due to the stratification of those products and services by customers and circumstances. In these instances, we may
use information such as the size of the customer and geographic region in determining the SSP.
Due to the various benefits from and the nature of our SA program, judgment is required to assess the pattern of delivery, including the
exercise pattern of certain benefits across our portfolio of customers.
Our products are generally sold with a right of return, we may provide other credits or incentives, and in certain instances we estimate
customer usage of our products and services, which are accounted for as variable consideration when determining the amount of revenue to
recognize. Returns and credits are estimated at contract inception and updated at the end of each reporting period if additional information
becomes available. Changes to our estimated variable consideration were not material for the periods presented.
We review debt investments quarterly for credit losses and impairment. If the cost of an investment exceeds its fair value, we evaluate,
among other factors, general market conditions, credit quality of debt instrument issuers, and the extent to which the fair value is less than
cost. This determination requires significant judgment. In making this judgment, we employ a systematic methodology that considers
available quantitative and qualitative evidence in evaluating potential impairment of our investments. In addition, we consider specific
adverse conditions related to the financial health of, and business outlook for, the investee. If we have plans to sell the security or it is more
likely than not that we will be required to sell the security before recovery, then a decline in fair value below cost is recorded as an impairment
charge in other income (expense), net and a new cost basis in the investment is established. If market, industry, and/or investee conditions
deteriorate, we may incur future impairments.
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Equity investments without readily determinable fair values are written down to fair value if a qualitative assessment indicates that the
investment is impaired and the fair value of the investment is less than carrying value. We perform a qualitative assessment on a periodic
basis. We are required to estimate the fair value of the investment to determine the amount of the impairment loss. Once an investment is
determined to be impaired, an impairment charge is recorded in other income (expense), net.
Goodwill
We allocate goodwill to reporting units based on the reporting unit expected to benefit from the business combination. We evaluate our
reporting units on an annual basis and, if necessary, reassign goodwill using a relative fair value allocation approach. Goodwill is tested for
impairment at the reporting unit level (operating segment or one level below an operating segment) on an annual basis (May 1) and between
annual tests if an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its
carrying value. These events or circumstances could include a significant change in the business climate, legal factors, operating
performance indicators, competition, or sale or disposition of a significant portion of a reporting unit.
Application of the goodwill impairment test requires judgment, including the identification of reporting units, assignment of assets and
liabilities to reporting units, assignment of goodwill to reporting units, and determination of the fair value of each reporting unit. The fair value
of each reporting unit is estimated primarily through the use of a discounted cash flow methodology. This analysis requires significant
judgments, including estimation of future cash flows, which is dependent on internal forecasts, estimation of the long-term rate of growth for
our business, estimation of the useful life over which cash flows will occur, and determination of our weighted average cost of capital.
The estimates used to calculate the fair value of a reporting unit change from year to year based on operating results, market conditions, and
other factors. Changes in these estimates and assumptions could materially affect the determination of fair value and goodwill impairment for
each reporting unit.
Costs incurred internally in researching and developing a computer software product are charged to expense until technological feasibility
has been established for the product. Once technological feasibility is established, software costs are capitalized until the product is available
for general release to customers. Judgment is required in determining when technological feasibility of a product is established. We have
determined that technological feasibility for our software products is reached after all high-risk development issues have been resolved
through coding and testing. Generally, this occurs shortly before the products are released to production. The amortization of these costs is
included in cost of revenue over the estimated life of the products.
The outcomes of legal proceedings and claims brought against us are subject to significant uncertainty. An estimated loss from a loss
contingency such as a legal proceeding or claim is accrued by a charge to income if it is probable that an asset has been impaired or a
liability has been incurred and the amount of the loss can be reasonably estimated. In determining whether a loss should be accrued we
evaluate, among other factors, the degree of probability of an unfavorable outcome and the ability to make a reasonable estimate of the
amount of loss. Changes in these factors could materially impact our consolidated financial statements.
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Income Taxes
The objectives of accounting for income taxes are to recognize the amount of taxes payable or refundable for the current year, and deferred
tax liabilities and assets for the future tax consequences of events that have been recognized in an entity’s financial statements or tax
returns. We recognize the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on
examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the financial statements
from such a position are measured based on the largest benefit that has a greater than 50% likelihood of being realized upon ultimate
settlement. Accounting literature also provides guidance on derecognition of income tax assets and liabilities, classification of deferred
income tax assets and liabilities, accounting for interest and penalties associated with tax positions, and income tax disclosures. Judgment is
required in assessing the future tax consequences of events that have been recognized in our consolidated financial statements or tax
returns. Variations in the actual outcome of these future tax consequences could materially impact our consolidated financial statements.
Accounting for business combinations requires significant judgments when allocating the purchase price to the estimated fair values of
assets acquired and liabilities assumed at the acquisition date. Determination of fair value involves estimates and assumptions which can be
complex, most notably with respect to intangible assets. Critical estimates used in the valuation of intangible assets include, but are not
limited to, the amount and timing of projected cash flows, useful lives, and discount rates. While management’s estimates of fair value are
based on assumptions that are believed to be reasonable, these assumptions are inherently uncertain as they pertain to forward-looking
views of our business and market conditions. The judgments made in this valuation process could materially impact our consolidated
financial statements.
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Management is responsible for the preparation of the consolidated financial statements and related information that are presented in this
report. The consolidated financial statements, which include amounts based on management’s estimates and judgments, have been
prepared in conformity with accounting principles generally accepted in the United States of America.
The Company designs and maintains accounting and internal control systems to provide reasonable assurance at reasonable cost that
assets are safeguarded against loss from unauthorized use or disposition, and that the financial records are reliable for preparing
consolidated financial statements and maintaining accountability for assets. These systems are augmented by written policies, an
organizational structure providing division of responsibilities, careful selection and training of qualified personnel, and a program of internal
audits.
The Company engaged Deloitte & Touche LLP, an independent registered public accounting firm, to audit and render an opinion on the
consolidated financial statements and internal control over financial reporting in accordance with the standards of the Public Company
Accounting Oversight Board (United States).
The Board of Directors, through its Audit Committee, consisting solely of independent directors of the Company, meets periodically with
management, internal auditors, and our independent registered public accounting firm to ensure that each is meeting its responsibilities and
to discuss matters concerning internal controls and financial reporting. Deloitte & Touche LLP and the internal auditors each have full and
free access to the Audit Committee.
Satya Nadella
Chief Executive Officer
Amy E. Hood
Executive Vice President and Chief Financial Officer
Alice L. Jolla
Corporate Vice President and Chief Accounting Officer
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We are exposed to economic risk from foreign exchange rates, interest rates, credit risk, and equity prices. We use derivatives instruments to
manage these risks, however, they may still impact our consolidated financial statements.
Foreign Currencies
Certain forecasted transactions, assets, and liabilities are exposed to foreign currency risk. We monitor our foreign currency exposures daily
to maximize the economic effectiveness of our foreign currency positions, including hedges. Principal currency exposures include the Euro,
Japanese yen, British pound, Canadian dollar, and Australian dollar.
Interest Rate
Securities held in our fixed-income portfolio are subject to different interest rate risks based on their maturities. We manage the average
maturity of the fixed-income portfolio to achieve economic returns that correlate to certain global fixed-income indices.
Credit
Our fixed-income portfolio is diversified and consists primarily of investment-grade securities. We manage credit exposures relative to broad-
based indices to facilitate portfolio diversification.
Equity
Securities held in our equity investments portfolio are subject to price risk.
SENSITIVITY ANALYSIS
The following table sets forth the potential loss in future earnings or fair values, including associated derivatives, resulting from hypothetical
changes in relevant market rates or prices:
(In millions)
June 30,
Risk Categories Hypothetical Change 2024 Impact
Foreign currency – Revenue 10% decrease in foreign exchange rates $ (9,605 ) Earnings
Foreign currency – Investments 10% decrease in foreign exchange rates (38 ) Fair Value
Interest rate 100 basis point increase in U.S. treasury interest rates (1,343 ) Fair Value
Credit 100 basis point increase in credit spreads (318 ) Fair Value
Equity 10% decrease in equity market prices (1,078 ) Earnings
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Revenue:
Product $ 64,773 $ 64,699 $ 72,732
Service and other 180,349 147,216 125,538
Cost of revenue:
Product 15,272 17,804 19,064
Service and other 58,842 48,059 43,586
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(In millions)
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BALANCE SHEETS
(In millions)
Assets
Current assets:
Cash and cash equivalents $ 18,315 $ 34,704
Short-term investments 57,228 76,558
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(In millions)
Operations
Net income $ 88,136 $ 72,361 $ 72,738
Adjustments to reconcile net income to net cash from operations:
Depreciation, amortization, and other 22,287 13,861 14,460
Stock-based compensation expense 10,734 9,611 7,502
Net recognized losses (gains) on investments and derivatives 305 196 (409 )
Deferred income taxes (4,738 ) (6,059 ) (5,702 )
Changes in operating assets and liabilities:
Accounts receivable (7,191 ) (4,087 ) (6,834 )
Inventories 1,284 1,242 (1,123 )
Other current assets (1,648 ) (1,991 ) (709 )
Other long-term assets (6,817 ) (2,833 ) (2,805 )
Accounts payable 3,545 (2,721 ) 2,943
Unearned revenue 5,348 5,535 5,109
Income taxes 1,687 (358 ) 696
Other current liabilities 4,867 2,272 2,344
Other long-term liabilities 749 553 825
Financing
Proceeds from issuance of debt, maturities of 90 days or less, net 5,250 0 0
Proceeds from issuance of debt 24,395 0 0
Repayments of debt (29,070 ) (2,750 ) (9,023 )
Common stock issued 2,002 1,866 1,841
Common stock repurchased (17,254 ) (22,245 ) (32,696 )
Common stock cash dividends paid (21,771 ) (19,800 ) (18,135 )
Other, net (1,309 ) (1,006 ) (863 )
Investing
Additions to property and equipment (44,477 ) (28,107 ) (23,886 )
Acquisition of companies, net of cash acquired, and purchases of intangible and other
assets (69,132 ) (1,670 ) (22,038 )
Purchases of investments (17,732 ) (37,651 ) (26,456 )
Maturities of investments 24,775 33,510 16,451
Sales of investments 10,894 14,354 28,443
Other, net (1,298 ) (3,116 ) (2,825 )
Effect of foreign exchange rates on cash and cash equivalents (210 ) (194 ) (141 )
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Retained earnings
Balance, beginning of period 118,848 84,281 57,055
Net income 88,136 72,361 72,738
Common stock cash dividends (22,293 ) (20,226 ) (18,552 )
Common stock repurchased (11,547 ) (17,568 ) (26,960 )
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Accounting Principles
Our consolidated financial statements and accompanying notes are prepared in accordance with accounting principles generally accepted in
the United States of America (“GAAP”).
We have recast certain prior period amounts to conform to the current period presentation. The recast of these prior period amounts had no
impact on our consolidated balance sheets, consolidated income statements, or consolidated cash flows statements.
Principles of Consolidation
The consolidated financial statements include the accounts of Microsoft Corporation and its subsidiaries. Intercompany transactions and
balances have been eliminated.
Preparing financial statements requires management to make estimates and assumptions that affect the reported amounts of assets,
liabilities, revenue, and expenses. Examples of estimates and assumptions include: for revenue recognition, determining the nature and
timing of satisfaction of performance obligations, and determining the standalone selling price (“SSP”) of performance obligations, variable
consideration, and other obligations such as product returns and refunds; loss contingencies; product warranties; the fair value of and/or
potential impairment of goodwill and intangible assets for our reporting units; product life cycles; useful lives of our tangible and intangible
assets; allowances for doubtful accounts; the market value of, and demand for, our inventory; stock-based compensation forfeiture rates;
when technological feasibility is achieved for our products; the potential outcome of uncertain tax positions that have been recognized in our
consolidated financial statements or tax returns; and determining the timing and amount of impairments for investments. Actual results and
outcomes may differ from management’s estimates and assumptions due to risks and uncertainties.
In July 2022, we completed an assessment of the useful lives of our server and network equipment. Due to investments in software that
increased efficiencies in how we operate our server and network equipment, as well as advances in technology, we determined we should
increase the estimated useful lives of both server and network equipment from four years to six years. This change in accounting estimate
was effective beginning fiscal year 2023.
Foreign Currencies
Assets and liabilities recorded in foreign currencies are translated at the exchange rate on the balance sheet date. Revenue and expenses
are translated at average rates of exchange prevailing during the year. Translation adjustments resulting from this process are recorded to
other comprehensive income.
Revenue
Product revenue includes sales from operating systems, cross-device productivity and collaboration applications, server applications,
business solution applications, desktop and server management tools, software development tools, video games, and hardware such as
PCs, tablets, gaming and entertainment consoles, other intelligent devices, and related accessories.
Service and other revenue includes sales from cloud-based solutions that provide customers with software, services, platforms, and content
such as Office 365, Azure, Dynamics 365, and gaming; solution support; and consulting services. Service and other revenue also includes
sales from online advertising and LinkedIn.
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Revenue Recognition
Revenue is recognized upon transfer of control of promised products or services to customers in an amount that reflects the consideration we
expect to receive in exchange for those products or services. We enter into contracts that can include various combinations of products and
services, which are generally capable of being distinct and accounted for as separate performance obligations. Revenue is recognized net of
allowances for returns and any taxes collected from customers, which are subsequently remitted to governmental authorities.
Licenses for on-premises software provide the customer with a right to use the software as it exists when made available to the customer.
Customers may purchase perpetual licenses or subscribe to licenses, which provide customers with the same functionality and differ mainly
in the duration over which the customer benefits from the software. Revenue from distinct on-premises licenses is recognized upfront at the
point in time when the software is made available to the customer. In cases where we allocate revenue to software updates, primarily
because the updates are provided at no additional charge, revenue is recognized as the updates are provided, which is generally ratably
over the estimated life of the related device or license.
Certain volume licensing programs, including Enterprise Agreements, include on-premises licenses combined with Software Assurance
(“SA”). SA conveys rights to new software and upgrades released over the contract period and provides support, tools, and training to help
customers deploy and use products more efficiently. On-premises licenses are considered distinct performance obligations when sold with
SA. Revenue allocated to SA is generally recognized ratably over the contract period as customers simultaneously consume and receive
benefits, given that SA comprises distinct performance obligations that are satisfied over time.
Cloud services, which allow customers to use hosted software over the contract period without taking possession of the software, are
provided on either a subscription or consumption basis. Revenue related to cloud services provided on a subscription basis is recognized
ratably over the contract period. Revenue related to cloud services provided on a consumption basis, such as the amount of storage used in
a period, is recognized based on the customer utilization of such resources. When cloud services require a significant level of integration and
interdependency with software and the individual components are not considered distinct, all revenue is recognized over the period in which
the cloud services are provided.
Revenue from search advertising is recognized when the advertisement appears in the search results or when the action necessary to earn
the revenue has been completed. Revenue from consulting services is recognized as services are provided.
Our hardware is generally highly dependent on, and interrelated with, the underlying operating system and cannot function without the
operating system. In these cases, the hardware and software license are accounted for as a single performance obligation and revenue is
recognized at the point in time when ownership is transferred to resellers or directly to end customers through retail stores and online
marketplaces.
Refer to Note 19 – Segment Information and Geographic Data for further information, including revenue by significant product and service
offering.
Significant Judgments
Our contracts with customers often include promises to transfer multiple products and services to a customer. Determining whether products
and services are considered distinct performance obligations that should be accounted for separately versus together may require significant
judgment. When a cloud-based service includes both on-premises software licenses and cloud services, judgment is required to determine
whether the software license is considered distinct and accounted for separately, or not distinct and accounted for together with the cloud
service and recognized over time. Certain cloud services, primarily Office 365, depend on a significant level of integration, interdependency,
and interrelation between the desktop applications and cloud services, and are accounted for together as one performance obligation.
Revenue from Office 365 is recognized ratably over the period in which the cloud services are provided.
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Judgment is required to determine the SSP for each distinct performance obligation. We use a single amount to estimate SSP for items that
are not sold separately, including on-premises licenses sold with SA or software updates provided at no additional charge. We use a range of
amounts to estimate SSP when we sell each of the products and services separately and need to determine whether there is a discount to be
allocated based on the relative SSP of the various products and services.
In instances where SSP is not directly observable, such as when we do not sell the product or service separately, we determine the SSP
using information that may include market conditions and other observable inputs. We typically have more than one SSP for individual
products and services due to the stratification of those products and services by customers and circumstances. In these instances, we may
use information such as the size of the customer and geographic region in determining the SSP.
Due to the various benefits from and the nature of our SA program, judgment is required to assess the pattern of delivery, including the
exercise pattern of certain benefits across our portfolio of customers.
Our products are generally sold with a right of return, we may provide other credits or incentives, and in certain instances we estimate
customer usage of our products and services, which are accounted for as variable consideration when determining the amount of revenue to
recognize. Returns and credits are estimated at contract inception and updated at the end of each reporting period if additional information
becomes available. Changes to our estimated variable consideration were not material for the periods presented.
Timing of revenue recognition may differ from the timing of invoicing to customers. We record a receivable when revenue is recognized prior
to invoicing, or unearned revenue when revenue is recognized subsequent to invoicing. For multi-year agreements, we generally invoice
customers annually at the beginning of each annual coverage period. We record a receivable related to revenue recognized for multi-year
on-premises licenses as we have an unconditional right to invoice and receive payment in the future related to those licenses.
Unearned revenue comprises mainly unearned revenue related to volume licensing programs, which may include SA and cloud services.
Unearned revenue is generally invoiced annually at the beginning of each contract period for multi-year agreements and recognized ratably
over the coverage period. Unearned revenue also includes payments for consulting services to be performed in the future, LinkedIn
subscriptions, Office 365 subscriptions, Xbox subscriptions, Windows post-delivery support, Dynamics business solutions, and other
offerings for which we have been paid in advance and earn the revenue when we transfer control of the product or service.
Refer to Note 13 – Unearned Revenue for further information, including unearned revenue by segment and changes in unearned revenue
during the period.
Payment terms and conditions vary by contract type, although terms generally include a requirement of payment within 30 to 60 days. In
instances where the timing of revenue recognition differs from the timing of invoicing, we have determined our contracts generally do not
include a significant financing component. The primary purpose of our invoicing terms is to provide customers with simplified and predictable
ways of purchasing our products and services, not to receive financing from our customers or to provide customers with financing. Examples
include invoicing at the beginning of a subscription term with revenue recognized ratably over the contract period, and multi-year on-premises
licenses that are invoiced annually with revenue recognized upfront.
As of June 30, 2024 and 2023, long-term accounts receivable, net of allowance for doubtful accounts, was $4.9 billion and $4.5 billion,
respectively, and is included in other long-term assets in our consolidated balance sheets.
The allowance for doubtful accounts reflects our best estimate of probable losses inherent in the accounts receivable balance. We determine
the allowance based on known troubled accounts, historical experience, and other currently available evidence.
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(In millions)
(In millions)
Accounts receivable, net of allowance for doubtful accounts $ 830 $ 650 $ 633
Other long-term assets 54 66 77
As of June 30, 2024 and 2023, other receivables related to activities to facilitate the purchase of server components were $10.5 billion and
$9.2 billion, respectively, and are included in other current assets in our consolidated balance sheets.
We record financing receivables when we offer certain customers the option to acquire our software products and services offerings through
a financing program in a limited number of countries. As of June 30, 2024 and 2023, our financing receivables, net were $4.5 billion and $5.3
billion, respectively, for short-term and long-term financing receivables, which are included in other current assets and other long-term assets
in our consolidated balance sheets. We record an allowance to cover expected losses based on troubled accounts, historical experience, and
other currently available evidence.
We recognize an asset for the incremental costs of obtaining a contract with a customer if we expect the benefit of those costs to be longer
than one year. We have determined that certain sales incentive programs meet the requirements to be capitalized. Total capitalized costs to
obtain a contract were immaterial during the periods presented and are included in other current and long-term assets in our consolidated
balance sheets.
We apply a practical expedient to expense costs as incurred for costs to obtain a contract with a customer when the amortization period
would have been one year or less. These costs include our internal sales organization compensation program and certain partner sales
incentive programs as we have determined annual compensation is commensurate with annual sales activities.
Cost of Revenue
Cost of revenue includes: manufacturing and distribution costs for products sold and programs licensed; operating costs related to product
support service centers and product distribution centers; costs incurred to include software on PCs sold by original equipment manufacturers
(“OEM”), to drive traffic to our websites, and to acquire online advertising space; costs incurred to support and maintain cloud-based and
other online products and services, including datacenter costs and royalties; warranty costs; inventory valuation adjustments; costs
associated with the delivery of consulting services; and the amortization of capitalized software development costs. Capitalized software
development costs are amortized over the estimated lives of the products.
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Product Warranty
We provide for the estimated costs of fulfilling our obligations under hardware and software warranties at the time the related revenue is
recognized. For hardware warranties, we estimate the costs based on historical and projected product failure rates, historical and projected
repair costs, and knowledge of specific product failures (if any). The specific hardware warranty terms and conditions vary depending upon
the product sold and the country in which we do business, but generally include parts and labor over a period generally ranging from 90 days
to three years. For software warranties, we estimate the costs to provide bug fixes, such as security patches, over the estimated life of the
software. We regularly reevaluate our estimates to assess the adequacy of the recorded warranty liabilities and adjust the amounts as
necessary.
Research and development expenses include payroll, employee benefits, stock-based compensation expense, and other headcount-related
expenses associated with product development. Research and development expenses also include third-party development and
programming costs and the amortization of purchased software code and services content. Such costs related to software development are
included in research and development expense until the point that technological feasibility is reached, which for our software products, is
generally shortly before the products are released to production. Once technological feasibility is reached, such costs are capitalized and
amortized to cost of revenue over the estimated lives of the products.
Sales and marketing expenses include payroll, employee benefits, stock-based compensation expense, and other headcount-related
expenses associated with sales and marketing personnel, and the costs of advertising, promotions, trade shows, seminars, and other
programs. Advertising costs are expensed as incurred. Advertising expense was $1.7 billion, $904 million, and $1.5 billion in fiscal years
2024, 2023, and 2022, respectively.
Stock-Based Compensation
Compensation cost for stock awards, which include restricted stock units (“RSUs”) and performance stock units (“PSUs”), is measured at the
fair value on the grant date and recognized as expense, net of estimated forfeitures, over the related service or performance period. The fair
value of stock awards is based on the quoted price of our common stock on the grant date less the present value of expected dividends not
received during the vesting period. We measure the fair value of PSUs using a Monte Carlo valuation model. Compensation cost for RSUs is
recognized using the straight-line method and for PSUs is recognized using the accelerated method.
Compensation expense for the employee stock purchase plan (“ESPP”) is measured as the discount the employee is entitled to upon
purchase and is recognized in the period of purchase.
Income Taxes
Income tax expense includes U.S. and international income taxes, and interest and penalties on uncertain tax positions. Certain income and
expenses are not reported in tax returns and financial statements in the same year. The tax effect of such temporary differences is reported
as deferred income taxes. Deferred tax assets are reported net of a valuation allowance when it is more likely than not that a tax benefit will
not be realized. All deferred income taxes are classified as long-term in our consolidated balance sheets.
Financial Instruments
Investments
We consider all highly liquid interest-earning investments with a maturity of three months or less at the date of purchase to be cash
equivalents. The fair values of these investments approximate their carrying values. In general, investments with original maturities of greater
than three months and remaining maturities of less than one year are classified as short-term investments. Investments with maturities
beyond one year may be classified as short-term based on their highly liquid nature and because such marketable securities represent the
investment of cash that is available for current operations.
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Debt investments are classified as available-for-sale and realized gains and losses are recorded using the specific identification method.
Changes in fair value, excluding credit losses and impairments, are recorded in other comprehensive income. Fair value is calculated based
on publicly available market information or other estimates determined by management. If the cost of an investment exceeds its fair value,
we evaluate, among other factors, general market conditions, credit quality of debt instrument issuers, and the extent to which the fair value
is less than cost. To determine credit losses, we employ a systematic methodology that considers available quantitative and qualitative
evidence. In addition, we consider specific adverse conditions related to the financial health of, and business outlook for, the investee. If we
have plans to sell the security or it is more likely than not that we will be required to sell the security before recovery, then a decline in fair
value below cost is recorded as an impairment charge in other income (expense), net and a new cost basis in the investment is established.
If market, industry, and/or investee conditions deteriorate, we may incur future impairments.
Equity investments with readily determinable fair values are measured at fair value. Equity investments without readily determinable fair
values are measured using the equity method or measured at cost with adjustments for observable changes in price or impairments (referred
to as the measurement alternative). We perform a qualitative assessment on a periodic basis and recognize an impairment if there are
sufficient indicators that the fair value of the investment is less than carrying value. Changes in value are recorded in other income
(expense), net.
Investments that are considered variable interest entities (“VIEs”) are evaluated to determine whether we are the primary beneficiary of the
VIE, in which case we would be required to consolidate the entity. We evaluate whether we have (1) the power to direct the activities that
most significantly impact the VIE’s economic performance, and (2) the obligation to absorb losses or the right to receive benefits from the VIE
that could potentially be significant to the VIE. We have determined we are not the primary beneficiary of any of our VIE investments.
Therefore, our VIE investments are not consolidated and the majority are accounted for under the equity method of accounting.
Derivatives
Derivative instruments are recognized as either assets or liabilities and measured at fair value. The accounting for changes in the fair value
of a derivative depends on the intended use of the derivative and the resulting designation.
For derivative instruments designated as fair value hedges, gains and losses are recognized in other income (expense), net with offsetting
gains and losses on the hedged items. Gains and losses representing hedge components excluded from the assessment of effectiveness are
recognized in other income (expense), net.
For derivative instruments designated as cash flow hedges, gains and losses are initially reported as a component of other comprehensive
income and subsequently recognized in other income (expense), net with the corresponding hedged item. Gains and losses representing
hedge components excluded from the assessment of effectiveness are recognized in other income (expense), net.
For derivative instruments that are not designated as hedges, gains and losses from changes in fair values are primarily recognized in other
income (expense), net.
We account for certain assets and liabilities at fair value. The hierarchy below lists three levels of fair value based on the extent to which
inputs used in measuring fair value are observable in the market. We categorize each of our fair value measurements in one of these three
levels based on the lowest level input that is significant to the fair value measurement in its entirety. These levels are:
• Level 1 – inputs are based upon unadjusted quoted prices for identical instruments in active markets. Our Level 1 investments
include U.S. government securities, common and preferred stock, and mutual funds. Our Level 1 derivative assets and liabilities
include those actively traded on exchanges.
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• Level 2 – inputs are based upon quoted prices for similar instruments in active markets, quoted prices for identical or similar
instruments in markets that are not active, and model-based valuation techniques (e.g. the Black-Scholes model) for which all
significant inputs are observable in the market or can be corroborated by observable market data for substantially the full term of
the assets or liabilities. Where applicable, these models project future cash flows and discount the future amounts to a present
value using market-based observable inputs including interest rate curves, credit spreads, foreign exchange rates, and forward
and spot prices for currencies. Our Level 2 investments include commercial paper, certificates of deposit, U.S. agency
securities, foreign government bonds, mortgage- and asset-backed securities, corporate notes and bonds, and municipal
securities. Our Level 2 derivative assets and liabilities include certain cleared swap contracts and over-the-counter forward,
option, and swap contracts.
• Level 3 – inputs are generally unobservable and typically reflect management’s estimates of assumptions that market
participants would use in pricing the asset or liability. The fair values are therefore determined using model-based techniques,
including option pricing models and discounted cash flow models. Our Level 3 assets and liabilities include investments in
corporate notes and bonds, municipal securities, and goodwill and intangible assets, when they are recorded at fair value due to
an impairment charge. Unobservable inputs used in the models are significant to the fair values of the assets and liabilities.
We measure equity investments without readily determinable fair values on a nonrecurring basis. The fair values of these investments are
determined based on valuation techniques using the best information available, and may include quoted market prices, market comparables,
and discounted cash flow projections.
Our other current financial assets and current financial liabilities have fair values that approximate their carrying values.
Inventories
Inventories are stated at average cost, subject to the lower of cost or net realizable value. Cost includes materials, labor, and manufacturing
overhead related to the purchase and production of inventories. Net realizable value is the estimated selling price less estimated costs of
completion, disposal, and transportation. We regularly review inventory quantities on hand, future purchase commitments with our suppliers,
and the estimated utility of our inventory. If our review indicates a reduction in utility below carrying value, we reduce our inventory to a new
cost basis through a charge to cost of revenue.
Property and equipment is stated at cost less accumulated depreciation, and depreciated using the straight-line method over the shorter of
the estimated useful life of the asset or the lease term. The estimated useful lives of our property and equipment are generally as follows:
computer software developed or acquired for internal use, three years; computer equipment, two to six years; buildings and improvements,
five to 15 years; leasehold improvements, three to 20 years; and furniture and equipment, one to 10 years. Land is not depreciated.
Leases
We determine if an arrangement is a lease at inception. Operating leases are included in operating lease right-of-use (“ROU”) assets, other
current liabilities, and operating lease liabilities in our consolidated balance sheets. Finance leases are included in property and equipment,
other current liabilities, and other long-term liabilities in our consolidated balance sheets.
ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease
payments arising from the lease. Operating lease ROU assets and liabilities are recognized at commencement date based on the present
value of lease payments over the lease term. As most of our leases do not provide an implicit rate, we generally use our incremental
borrowing rate based on the estimated rate of interest for collateralized borrowing over a similar term of the lease payments at
commencement date. The operating lease ROU asset also includes any lease payments made and excludes lease incentives. Our lease
terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. Lease expense for
lease payments is recognized on a straight-line basis over the lease term.
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We have lease agreements with lease and non-lease components, which are generally accounted for separately. For certain equipment
leases, such as vehicles, we account for the lease and non-lease components as a single lease component. Additionally, for certain
equipment leases, we apply a portfolio approach to effectively account for the operating lease ROU assets and liabilities.
Goodwill
Goodwill is tested for impairment at the reporting unit level (operating segment or one level below an operating segment) on an annual basis
(May 1) and between annual tests if an event occurs or circumstances change that would more likely than not reduce the fair value of a
reporting unit below its carrying value.
Intangible Assets
Our intangible assets are subject to amortization and are amortized over the estimated useful life in proportion to the economic benefits
received. We evaluate the recoverability of intangible assets periodically by taking into account events or circumstances that may warrant
revised estimates of useful lives or that indicate the asset may be impaired.
In March 2024, we entered into an agreement with Inflection AI, Inc. (“Inflection”), pursuant to which we obtained a non-exclusive license to
Inflection’s intellectual property. Reid Hoffman, a member of our Board of Directors, is a co-founder of and serves on the board of directors of
Inflection. As of the date of the agreement with Inflection, Reprogrammed Interchange LLC (“Reprogrammed”) and entities affiliated with
Greylock Ventures (“Greylock”) each held less than a 10% equity interest in Inflection. Mr. Hoffman may be deemed to beneficially own the
shares held by Reprogrammed and Greylock by virtue of his relationship with such entities. Mr. Hoffman did not participate in any portions of
the meetings of our Board of Directors or any committee thereof to review and approve the transaction with Inflection.
In November 2023, the Financial Accounting Standards Board (“FASB”) issued a new standard to improve reportable segment disclosures.
The guidance expands the disclosures required for reportable segments in our annual and interim consolidated financial statements,
primarily through enhanced disclosures about significant segment expenses. The standard will be effective for us beginning with our annual
reporting for fiscal year 2025 and interim periods thereafter, with early adoption permitted. We are currently evaluating the impact of this
standard on our segment disclosures.
In December 2023, the FASB issued a new standard to improve income tax disclosures. The guidance requires disclosure of disaggregated
income taxes paid, prescribes standardized categories for the components of the effective tax rate reconciliation, and modifies other income
tax-related disclosures. The standard will be effective for us beginning with our annual reporting for fiscal year 2026, with early adoption
permitted. We are currently evaluating the impact of this standard on our income tax disclosures.
Basic earnings per share (“EPS”) is computed based on the weighted average number of shares of common stock outstanding during the
period. Diluted EPS is computed based on the weighted average number of shares of common stock plus the effect of dilutive potential
common shares outstanding during the period using the treasury stock method. Dilutive potential common shares include outstanding stock
options and stock awards.
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Net income available for common shareholders (A) $ 88,136 $ 72,361 $ 72,738
Weighted average outstanding shares of common stock (B) 7,431 7,446 7,496
Dilutive effect of stock-based awards 38 26 44
Common stock and common stock equivalents (C) 7,469 7,472 7,540
Earnings Per Share
Anti-dilutive stock-based awards excluded from the calculations of diluted EPS were immaterial during the periods presented.
(In millions)
Other, net primarily reflects net recognized losses on equity method investments.
(In millions)
(In millions)
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NOTE 4 — INVESTMENTS
Investment Components
Total equity
investments $ 13,661 $ 561 $ 0 $ 13,100
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Total equity
investments $ 17,325 $ 7,446 $ 0 $ 9,879
(a) Refer to Note 5 – Derivatives for further information on the fair value of our derivative instruments.
Equity investments presented as “Other” in the tables above include investments without readily determinable fair values measured using the
equity method or measured at cost with adjustments for observable changes in price or impairments, and investments measured at fair value
using net asset value as a practical expedient which are not categorized in the fair value hierarchy. As of June 30, 2024 and 2023, equity
investments without readily determinable fair values measured at cost with adjustments for observable changes in price or impairments were
$3.9 billion and $4.2 billion, respectively.
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Debt investments with continuous unrealized losses for less than 12 months and 12 months or greater and their related fair values were as
follows:
Unrealized losses from fixed-income securities are primarily attributable to changes in interest rates. Management does not believe any
remaining unrealized losses represent impairments based on our evaluation of available evidence.
The following table outlines maturities of our debt investments as of June 30, 2024:
Adjusted Estimated
(In millions) Cost Basis Fair Value
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NOTE 5 — DERIVATIVES
We use derivative instruments to manage risks related to foreign currencies, interest rates, equity prices, and credit; to enhance investment
returns; and to facilitate portfolio diversification. Our objectives for holding derivatives include reducing, eliminating, and efficiently managing
the economic impact of these exposures as effectively as possible. Our derivative programs include strategies that both qualify and do not
qualify for hedge accounting treatment.
Foreign Currencies
Certain forecasted transactions, assets, and liabilities are exposed to foreign currency risk. We monitor our foreign currency exposures daily
to maximize the economic effectiveness of our foreign currency hedge positions.
Foreign currency risks related to certain non-U.S. dollar-denominated investments are hedged using foreign exchange forward contracts that
are designated as fair value hedging instruments. Foreign currency risks related to certain Euro-denominated debt are hedged using foreign
exchange forward contracts that are designated as cash flow hedging instruments.
Certain options and forwards not designated as hedging instruments are also used to manage the variability in foreign exchange rates on
certain balance sheet amounts and to manage other foreign currency exposures.
Interest Rate
Interest rate risks related to certain fixed-rate debt are hedged using interest rate swaps that are designated as fair value hedging
instruments to effectively convert the fixed interest rates to floating interest rates.
Securities held in our fixed-income portfolio are subject to different interest rate risks based on their maturities. We manage the average
maturity of our fixed-income portfolio to achieve economic returns that correlate to certain broad-based fixed-income indices using option,
futures, and swap contracts. These contracts are not designated as hedging instruments and are included in “Other contracts” in the tables
below.
Equity
Securities held in our equity investments portfolio are subject to market price risk. At times, we may hold options, futures, and swap
contracts. These contracts are not designated as hedging instruments.
Credit
Our fixed-income portfolio is diversified and consists primarily of investment-grade securities. We use credit default swap contracts to
manage credit exposures relative to broad-based indices and to facilitate portfolio diversification. These contracts are not designated as
hedging instruments and are included in “Other contracts” in the tables below.
Certain counterparty agreements for derivative instruments contain provisions that require our issued and outstanding long-term unsecured
debt to maintain an investment grade credit rating and require us to maintain minimum liquidity of $1.0 billion. To the extent we fail to meet
these requirements, we will be required to post collateral, similar to the standard convention related to over-the-counter derivatives. As of
June 30, 2024, our long-term unsecured debt rating was AAA, and cash investments were in excess of $1.0 billion. As a result, no collateral
was required to be posted.
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The following table presents the notional amounts of our outstanding derivative instruments measured in U.S. dollar equivalents:
Short-term investments $ 12 $ 0 $ 6 $ 0
Other current assets 149 0 245 0
Other long-term assets 19 0 16 0
Other current liabilities 0 (401 ) 0 (341 )
Other long-term liabilities 0 (351 ) 0 (383 )
Gross derivative assets and liabilities subject to legally enforceable master netting agreements for which we have elected to offset were $304
million and $800 million, respectively, as of June 30, 2024, and $442 million and $804 million, respectively, as of June 30, 2023.
The following table presents the fair value of our derivatives instruments on a gross basis:
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Gains (losses) on derivative instruments recognized in other income (expense), net were as follows:
(In millions)
Gains (losses), net of tax, on derivative instruments recognized in our consolidated comprehensive income statements were as follows:
(In millions)
NOTE 6 — INVENTORIES
(In millions)
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(In millions)
During fiscal years 2024, 2023, and 2022, depreciation expense was $15.2 billion, $11.0 billion, and $12.6 billion, respectively.
As of June 30, 2024, we have committed $35.4 billion for the construction of new buildings, building improvements, and leasehold
improvements, primarily related to datacenters.
On October 13, 2023, we completed our acquisition of Activision Blizzard, Inc. (“Activision Blizzard”) for a total purchase price of $75.4 billion,
consisting primarily of cash. Activision Blizzard is a leader in game development and an interactive entertainment content publisher. The
acquisition will accelerate the growth in our gaming business across mobile, PC, console, and cloud gaming. The financial results of
Activision Blizzard have been included in our consolidated financial statements since the date of the acquisition. Activision Blizzard is
reported as part of our More Personal Computing segment.
The purchase price allocation as of the date of acquisition was based on a preliminary valuation and is subject to revision as more detailed
analyses are completed and additional information about the fair value of assets acquired and liabilities assumed becomes available. The
primary areas that remain preliminary relate to the fair values of goodwill and income taxes.
The major classes of assets and liabilities to which we have preliminarily allocated the purchase price were as follows:
(In millions)
Goodwill was assigned to our More Personal Computing segment. The goodwill was primarily attributed to increased synergies that are
expected to be achieved from the integration of Activision Blizzard. Substantially all of the goodwill is expected to be non-deductible for
income tax purposes.
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Following are the details of the purchase price allocated to the intangible assets acquired:
Weighted
(In millions, except average life) Amount Average Life
Following is the net impact of the Activision Blizzard acquisition on our consolidated income statements since the date of acquisition:
(In millions)
Revenue $ 5,729
Operating loss (1,362 )
The change of Activision Blizzard content from third-party to first-party is reflected in the net impact.
Following are the supplemental consolidated financial results of Microsoft Corporation on an unaudited pro forma basis, as if the acquisition
had been consummated on July 1, 2022:
These pro forma results were based on estimates and assumptions, which we believe are reasonable. They are not the results that would
have been realized had we been a combined company during the periods presented and are not necessarily indicative of our consolidated
results of operations in future periods. The pro forma results include adjustments related to purchase accounting, primarily amortization of
intangible assets. Acquisition costs and other nonrecurring charges were immaterial and are included in the earliest period presented.
On March 4, 2022, we completed our acquisition of Nuance Communications, Inc. (“Nuance”) for a total purchase price of $18.8 billion,
consisting primarily of cash. Nuance is a cloud and artificial intelligence (“AI”) software provider with healthcare and enterprise AI experience,
and the acquisition will build on our industry-specific cloud offerings. The financial results of Nuance have been included in our consolidated
financial statements since the date of the acquisition. Nuance is reported as part of our Intelligent Cloud segment.
The allocation of the purchase price to goodwill was completed as of December 31, 2022. The major classes of assets and liabilities to which
we have allocated the purchase price were as follows:
(In millions)
Goodwill (a) $
16,326
Intangible assets 4,365
Other assets 42
Other liabilities (b) (1,972 )
Total $ 18,761
(a) Goodwill was assigned to our Intelligent Cloud segment and was primarily attributed to increased synergies that are expected to be
achieved from the integration of Nuance. None of the goodwill is expected to be deductible for income tax purposes.
(b) Includes $986 million of convertible senior notes issued by Nuance in 2015 and 2017, substantially all of which have been redeemed.
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Following are the details of the purchase price allocated to the intangible assets acquired:
Weighted
(In millions, except average life) Amount Average Life
NOTE 9 — GOODWILL
(a) Includes goodwill of $51.0 billion related to Activision Blizzard. See Note 8 – Business Combinations for further information.
The measurement periods for the valuation of assets acquired and liabilities assumed end as soon as information on the facts and
circumstances that existed as of the acquisition dates becomes available, but do not exceed 12 months. Adjustments in purchase price
allocations may require a change in the amounts allocated to goodwill during the periods in which the adjustments are determined.
Any change in the goodwill amounts resulting from foreign currency translations and purchase accounting adjustments are presented as
“Other” in the table above. Also included in “Other” are business dispositions and transfers between segments due to reorganizations, as
applicable.
Goodwill Impairment
We test goodwill for impairment annually on May 1 at the reporting unit level, primarily using a discounted cash flow methodology with a
peer-based, risk-adjusted weighted average cost of capital. We believe use of a discounted cash flow approach is the most reliable indicator
of the fair values of the businesses.
No instances of impairment were identified in our May 1, 2024, May 1, 2023, or May 1, 2022 tests. As of June 30, 2024 and 2023,
accumulated goodwill impairment was $11.3 billion.
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The components of intangible assets, all of which are finite-lived, were as follows:
Gross Gross
Carrying Accumulated Net Carrying Carrying Accumulated Net Carrying
(In millions) Amount Amortization Amount Amount Amortization Amount
(a) Includes intangible assets of $22.0 billion related to Activision Blizzard. See Note 8 – Business Combinations for further information.
No material impairments of intangible assets were identified during fiscal years 2024, 2023, or 2022. We estimate that we have no significant
residual value related to our intangible assets.
The components of intangible assets acquired during the periods presented were as follows:
Weighted Weighted
(In millions) Amount Average Life Amount Average Life
Intangible assets amortization expense was $4.8 billion, $2.5 billion, and $2.0 billion for fiscal years 2024, 2023, and 2022, respectively.
The following table outlines the estimated future amortization expense related to intangible assets held as of June 30, 2024:
(In millions)
2025 $ 5,892
2026 4,471
2027 2,793
2028 1,909
2029 1,728
Thereafter 10,804
Total $ 27,597
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NOTE 11 — DEBT
Short-term Debt
As of June 30, 2024, we had $6.7 billion of commercial paper issued and outstanding, with a weighted average interest rate of 5.4% and
maturities ranging from 28 days to 152 days. The estimated fair value of this commercial paper approximates its carrying value. As of June
30, 2023, we had no commercial paper issued or outstanding.
Long-term Debt
(a) Includes $3.6 billion of debt at face value related to the Activision Blizzard acquisition, the majority of which was exchanged for
Microsoft registered securities in June 2024. See Note 8 – Business Combinations for further information.
(b) Refer to Note 5 – Derivatives for further information on the interest rate swaps related to fixed-rate debt.
As of June 30, 2024 and 2023, the estimated fair value of long-term debt, including the current portion, was $42.3 billion and $46.2 billion,
respectively. The estimated fair values are based on Level 2 inputs.
Debt in the table above is comprised of senior unsecured obligations and ranks equally with our other outstanding obligations. Interest is paid
semi-annually, except for the Euro-denominated debt, which is paid annually. Cash paid for interest on our debt for fiscal years 2024, 2023,
and 2022 was $1.7 billion, $1.7 billion, and $1.9 billion, respectively.
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The following table outlines maturities of our long-term debt, including the current portion, as of June 30, 2024:
(In millions)
2025 $ 2,250
2026 3,000
2027 9,250
2028 0
2029 1,876
Thereafter 34,845
Total $ 51,221
(In millions)
U.S. and foreign components of income before income taxes were as follows:
(In millions)
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The items accounting for the difference between income taxes computed at the U.S. federal statutory rate and our effective rate were as
follows:
In the first quarter of fiscal year 2022, we transferred certain intangible properties from our Puerto Rico subsidiary to the U.S. The transfer of
intangible properties resulted in a $3.3 billion net income tax benefit in the first quarter of fiscal year 2022, as the value of future U.S. tax
deductions exceeded the current tax liability from the U.S. global intangible low-taxed income (“GILTI”) tax.
The decrease from the federal statutory rate in fiscal year 2024 and 2023 is primarily due to earnings taxed at lower rates in foreign
jurisdictions resulting from producing and distributing our products and services through our foreign regional operations center in Ireland. The
decrease from the federal statutory rate in fiscal year 2022 is primarily due to the net income tax benefit related to the transfer of intangible
properties, earnings taxed at lower rates in foreign jurisdictions resulting from producing and distributing our products and services through
our foreign regional operations center in Ireland, and tax benefits relating to stock-based compensation. In fiscal years 2024 and 2023, our
foreign regional operating center in Ireland, which is taxed at a rate lower than the U.S. rate, generated 83% and 81% of our foreign income
before tax. In fiscal year 2022, our foreign regional operating centers in Ireland and Puerto Rico, which are taxed at rates lower than the U.S.
rate, generated 71% of our foreign income before tax. Other reconciling items, net consists primarily of tax credits and GILTI tax, and in fiscal
year 2024, includes tax benefits from tax law changes. In fiscal year 2024, tax benefits from tax law changes primarily relates to the issuance
of Notice 2023-55 and Notice 2023-80 by the Internal Revenue Service (“IRS”) and U.S. Treasury Department. Notice 2023-55, issued in the
first quarter of fiscal year 2024, delayed the effective date of final foreign tax credit regulations to fiscal year 2024 for Microsoft. Notice 2023-
80, issued in the second quarter of fiscal year 2024, further delayed the effective date of final foreign tax credit regulations indefinitely. In
fiscal years 2024, 2023, and 2022, there were no individually significant other reconciling items.
The decrease in our effective tax rate for fiscal year 2024 compared to fiscal year 2023 was primarily due to tax benefits from tax law
changes, including the delay of the effective date of final foreign tax credit regulations. The increase in our effective tax rate for fiscal year
2023 compared to fiscal year 2022 was primarily due to a $3.3 billion net income tax benefit in the first quarter of fiscal year 2022 related to
the transfer of intangible properties and a decrease in tax benefits relating to stock-based compensation.
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The components of the deferred income tax assets and liabilities were as follows:
(In millions)
Deferred income tax balances reflect the effects of temporary differences between the carrying amounts of assets and liabilities and their tax
bases and are stated at enacted tax rates expected to be in effect when the taxes are paid or recovered.
As of June 30, 2024, we had federal, state, and foreign net operating loss carryforwards of $476 million, $899 million, and $2.6 billion,
respectively. The federal and state net operating loss carryforwards have varying expiration dates ranging from fiscal year 2025 to 2044 or
indefinite carryforward periods, if not utilized. The majority of our foreign net operating loss carryforwards do not expire. Certain acquired net
operating loss carryforwards are subject to an annual limitation but are expected to be realized with the exception of those which have a
valuation allowance. As of June 30, 2024, we had $456 million federal capital loss carryforwards for U.S. tax purposes from our acquisition of
Nuance. The federal capital loss carryforwards are subject to an annual limitation and will expire in fiscal year 2025.
The valuation allowance disclosed in the table above relates to the foreign net operating loss carryforwards, federal capital loss
carryforwards, and other net deferred tax assets that may not be realized.
Income taxes paid, net of refunds, were $23.4 billion, $23.1 billion, and $16.0 billion in fiscal years 2024, 2023, and 2022, respectively.
Gross unrecognized tax benefits related to uncertain tax positions as of June 30, 2024, 2023, and 2022, were $22.8 billion, $17.1 billion, and
$15.6 billion, respectively, which were primarily included in long-term income taxes in our consolidated balance sheets. If recognized, the
resulting tax benefit would affect our effective tax rates for fiscal years 2024, 2023, and 2022 by $19.6 billion, $14.4 billion, and $13.3 billion,
respectively.
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As of June 30, 2024, 2023, and 2022, we had accrued interest expense related to uncertain tax positions of $6.8 billion, $5.2 billion, and $4.3
billion, respectively, net of income tax benefits. The provision for income taxes for fiscal years 2024, 2023, and 2022 included interest
expense related to uncertain tax positions of $1.5 billion, $918 million, and $36 million, respectively, net of income tax benefits.
The aggregate changes in the gross unrecognized tax benefits related to uncertain tax positions were as follows:
(In millions)
(a) Fiscal year 2024 includes unrecognized tax benefits of $3.4 billion related to the acquisition of Activision Blizzard. See Note 8 –
Business Combinations for further information.
We remain under audit by the IRS for tax years 2014 to 2017. With respect to the audit for tax years 2004 to 2013, on September 26, 2023,
we received Notices of Proposed Adjustment (“NOPAs”) from the IRS. The primary issues in the NOPAs relate to intercompany transfer
pricing. In the NOPAs, the IRS is seeking an additional tax payment of $28.9 billion plus penalties and interest. As of June 30, 2024, we
believe our allowances for income tax contingencies are adequate. We disagree with the proposed adjustments and will vigorously contest
the NOPAs through the IRS’s administrative appeals office and, if necessary, judicial proceedings. We do not expect a final resolution of
these issues in the next 12 months. Based on the information currently available, we do not anticipate a significant increase or decrease to
our income tax contingencies for these issues within the next 12 months.
We are subject to income tax in many jurisdictions outside the U.S. Our operations in certain jurisdictions remain subject to examination for
tax years 1996 to 2023, some of which are currently under audit by local tax authorities. The resolution of each of these audits is not
expected to be material to our consolidated financial statements.
(In millions)
(In millions)
Revenue allocated to remaining performance obligations, which includes unearned revenue and amounts that will be invoiced and
recognized as revenue in future periods, was $275 billion as of June 30, 2024, of which $269 billion is related to the commercial portion of
revenue. We expect to recognize approximately 45% of our total company remaining performance obligation revenue over the next 12
months and the remainder thereafter.
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NOTE 14 — LEASES
We have operating and finance leases for datacenters, corporate offices, research and development facilities, Microsoft Experience Centers,
and certain equipment. Our leases have remaining lease terms of less than 1 year to 17 years, some of which include options to extend the
leases for up to 5 years, and some of which include options to terminate the leases within 1 year.
(In millions)
(In millions)
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The following table outlines maturities of our lease liabilities as of June 30, 2024:
(In millions)
Operating Finance
Year Ending June 30, Leases Leases
As of June 30, 2024, we had additional operating and finance leases, primarily for datacenters, that had not yet commenced of $8.6 billion
and $108.4 billion, respectively. These operating and finance leases will commence between fiscal year 2025 and fiscal year 2030 with lease
terms of 1 year to 20 years.
NOTE 15 — CONTINGENCIES
Microsoft Mobile Oy, a subsidiary of Microsoft, along with other handset manufacturers and network operators, is a defendant in 45 lawsuits
filed in the Superior Court for the District of Columbia by individual plaintiffs who allege that radio emissions from cellular handsets caused
their brain tumors and other adverse health effects. We assumed responsibility for these claims in our agreement to acquire Nokia’s Devices
and Services business and have been substituted for the Nokia defendants. Twelve of these cases were consolidated for certain pre-trial
proceedings; the remaining cases are stayed. In a separate 2009 decision, the Court of Appeals for the District of Columbia held that adverse
health effect claims arising from the use of cellular handsets that operate within the U.S. Federal Communications Commission radio
frequency emission guidelines (“FCC Guidelines”) are pre-empted by federal law. The plaintiffs allege that their handsets either operated
outside the FCC Guidelines or were manufactured before the FCC Guidelines went into effect. The lawsuits also allege an industry-wide
conspiracy to manipulate the science and testing around emission guidelines.
In 2013, the defendants in the consolidated cases moved to exclude the plaintiffs’ expert evidence of general causation on the basis of
flawed scientific methodologies. In 2014, the trial court granted in part and denied in part the defendants’ motion to exclude the plaintiffs’
general causation experts. The defendants filed an interlocutory appeal to the District of Columbia Court of Appeals challenging the standard
for evaluating expert scientific evidence. In October 2016, the Court of Appeals issued its decision adopting the standard advocated by the
defendants and remanding the cases to the trial court for further proceedings under that standard. The plaintiffs have filed supplemental
expert evidence, portions of which were stricken by the court. A hearing on general causation took place in September of 2022. In April of
2023, the court granted defendants’ motion to strike the testimony of plaintiffs’ experts that cell phones cause brain cancer and entered an
order excluding all of plaintiffs’ experts from testifying. The parties agreed to a stipulated dismissal of the consolidated cases to allow
plaintiffs to appeal the expert testimony order. Plaintiffs appealed the court’s order in August of 2023, and the parties have filed their briefs on
the appeal. A hearing on the status of the stayed cases occurred in December of 2023. In July 2024, the court entered summary judgment in
nine of the stayed cases on the grounds that plaintiffs had agreed to be bound by the general causation outcome in the consolidated cases.
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In 2018, the Irish Data Protection Commission (“IDPC”) began investigating a complaint against LinkedIn as to whether LinkedIn’s targeted
advertising practices violated the recently implemented European Union General Data Protection Regulation (“GDPR”). Microsoft cooperated
throughout the period of inquiry. In April 2023, the IDPC provided LinkedIn with a non-public preliminary draft decision alleging GDPR
violations and proposing a fine. In July 2024, the IDPC provided LinkedIn with a revised non-public draft decision. There is no set timeline for
the IDPC to issue a final decision, at which time Microsoft will consider its options to appeal.
Other Contingencies
We also are subject to a variety of other claims and suits that arise from time to time in the ordinary course of our business. Although
management currently believes that resolving claims against us, individually or in aggregate, will not have a material adverse impact in our
consolidated financial statements, these matters are subject to inherent uncertainties and management’s view of these matters may change
in the future.
As of June 30, 2024, we accrued aggregate legal liabilities of $641 million. While we intend to defend these matters vigorously, adverse
outcomes that we estimate could reach approximately $600 million in aggregate beyond recorded amounts are reasonably possible. Were
unfavorable final outcomes to occur, there exists the possibility of a material adverse impact in our consolidated financial statements for the
period in which the effects become reasonably estimable.
Shares Outstanding
(In millions)
Share Repurchases
On September 18, 2019, our Board of Directors approved a share repurchase program authorizing up to $40.0 billion in share repurchases.
This share repurchase program commenced in February 2020 and was completed in November 2021.
On September 14, 2021, our Board of Directors approved a share repurchase program authorizing up to $60.0 billion in share repurchases.
This share repurchase program commenced in November 2021, following completion of the program approved on September 18, 2019, has
no expiration date, and may be terminated at any time. As of June 30, 2024, $10.3 billion remained of this $60.0 billion share repurchase
program.
We repurchased the following shares of common stock under the share repurchase programs:
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All repurchases were made using cash resources. Shares repurchased during the first quarter of fiscal year 2022 were under the share
repurchase program approved on September 18, 2019. Shares repurchased during the second quarter of fiscal year 2022 were under the
share repurchase programs approved on September 18, 2019 and September 14, 2021. All other shares repurchased were under the share
repurchase program approved on September 14, 2021. The above table excludes shares repurchased to settle employee tax withholding
related to the vesting of stock awards of $5.3 billion, $3.8 billion, and $4.7 billion for fiscal years 2024, 2023, and 2022, respectively.
Dividends
Dividend
Declaration Date Record Date Payment Date Per Share Amount
September 19, 2023 November 16, 2023 December 14, 2023 $ 0.75 $ 5,574
November 28, 2023 February 15, 2024 March 14, 2024 0.75 5,573
March 12, 2024 May 16, 2024 June 13, 2024 0.75 5,574
June 12, 2024 August 15, 2024 September 12, 2024 0.75 5,575
September 20, 2022 November 17, 2022 December 8, 2022 $ 0.68 $ 5,066
November 29, 2022 February 16, 2023 March 9, 2023 0.68 5,059
March 14, 2023 May 18, 2023 June 8, 2023 0.68 5,054
June 13, 2023 August 17, 2023 September 14, 2023 0.68 5,051
The dividend declared on June 12, 2024 was included in other current liabilities as of June 30, 2024.
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The following table summarizes the changes in accumulated other comprehensive income (loss) by component:
(In millions)
Net change related to derivatives, net of tax of $6, $(4), and $1 24 (14 ) 6
Net change related to investments, net of tax of $258, $(373), and $(1,428) 957 (1,444 ) (5,360 )
We grant stock-based compensation to employees and directors. Awards that expire or are canceled without delivery of shares generally
become available for issuance under the plans. We issue new shares of Microsoft common stock to satisfy vesting of awards granted under
our stock plans. We also have an ESPP for all eligible employees.
Stock-based compensation expense and related income tax benefits were as follows:
(In millions)
Stock Plans
Stock awards entitle the holder to receive shares of Microsoft common stock as the award vests. Stock awards generally vest over a service
period of four years or five years.
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Under the Executive Incentive Plan, the Compensation Committee approves stock awards to executive officers and certain senior
executives. RSUs generally vest ratably over a service period of four years. PSUs generally vest over a performance period of three years.
The number of shares the PSU holder receives is based on the extent to which the corresponding performance goals have been achieved.
The fair value of stock awards was estimated on the date of grant using the following assumptions:
Dividends per share (quarterly amounts) $ 0.68 – 0.75 $ 0.62 – 0.68 $ 0.56 – 0.62
Interest rates 3.8% – 5.6% 2.0% – 5.4% 0.03% – 3.6%
During fiscal year 2024, the following activity occurred under our stock plans:
Weighted Average
Grant-Date Fair
Shares Value
(In millions)
Stock Awards
(a) Includes 1 million of PSUs granted at target and performance adjustments above target levels for each of the fiscal years 2024, 2023,
and 2022.
As of June 30, 2024, total unrecognized compensation costs related to stock awards were $20.3 billion. These costs are expected to be
recognized over a weighted average period of three years. The weighted average grant-date fair value of stock awards granted was $339.46,
$252.59, and $291.22 for fiscal years 2024, 2023, and 2022, respectively. The fair value of stock awards vested was $16.0 billion, $11.9
billion, and $14.1 billion, for fiscal years 2024, 2023, and 2022, respectively. As of June 30, 2024, an aggregate of 129 million shares were
authorized for future grant under our stock plans.
We have an ESPP for all eligible employees. Shares of our common stock may be purchased by employees at three-month intervals at 90%
of the fair market value on the last trading day of each three-month period. Employees may purchase shares having a value not exceeding
15% of their gross compensation during an offering period.
(Shares in millions)
Shares purchased 6 7 7
Average price per share $ 339.46 $ 245.59 $ 259.55
As of June 30, 2024, 68 million shares of our common stock were reserved for future issuance through the ESPP.
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Savings Plans
We have savings plans in the U.S. that qualify under Section 401(k) of the Internal Revenue Code, and a number of savings plans in
international locations. Eligible U.S. employees may contribute a portion of their salary into the savings plans, subject to certain limitations.
We match a portion of each dollar a participant contributes into the plans. Employer-funded retirement benefits for all plans were $1.7 billion,
$1.6 billion, and $1.4 billion in fiscal years 2024, 2023, and 2022, respectively, and were expensed as contributed.
In its operation of the business, management, including our chief operating decision maker, who is also our Chief Executive Officer, reviews
certain financial information, including segmented internal profit and loss statements prepared on a basis not consistent with GAAP. During
the periods presented, we reported our financial performance based on the following segments: Productivity and Business Processes,
Intelligent Cloud, and More Personal Computing.
Our Productivity and Business Processes segment consists of products and services in our portfolio of productivity, communication, and
information services, spanning a variety of devices and platforms. This segment primarily comprises:
• Office Commercial (Office 365 subscriptions, the Office 365 portion of Microsoft 365 Commercial subscriptions, and Office
licensed on-premises), comprising Office, Exchange, SharePoint, Microsoft Teams, Office 365 Security and Compliance,
Microsoft Viva, and Copilot for Microsoft 365.
• Office Consumer, including Microsoft 365 Consumer and Copilot Pro subscriptions, Office licensed on-premises, and other
Office services.
• LinkedIn, including Talent Solutions, Marketing Solutions, Premium Subscriptions, and Sales Solutions.
• Dynamics business solutions, including Dynamics 365, comprising a set of intelligent, cloud-based applications across ERP,
CRM, Power Apps, and Power Automate; and on-premises ERP and CRM applications.
Intelligent Cloud
Our Intelligent Cloud segment consists of our public, private, and hybrid server products and cloud services that can power modern business
and developers. This segment primarily comprises:
• Server products and cloud services, including Azure and other cloud services; SQL Server, Windows Server, Visual Studio,
System Center, and related Client Access Licenses (“CALs”); and Nuance and GitHub.
• Enterprise and partner services, including Enterprise Support Services, Industry Solutions, Nuance professional services,
Microsoft Partner Network, and Learning Experience.
Our More Personal Computing segment consists of products and services that put customers at the center of the experience with our
technology. This segment primarily comprises:
• Windows, including Windows OEM licensing and other non-volume licensing of the Windows operating system; Windows
Commercial, comprising volume licensing of the Windows operating system, Windows cloud services, and other Windows
commercial offerings; patent licensing; and Windows Internet of Things.
• Devices, including Surface, HoloLens, and PC accessories.
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• Gaming, including Xbox hardware and Xbox content and services, comprising first-party content (such as Activision Blizzard)
and third-party content, including games and in-game content; Xbox Game Pass and other subscriptions; Xbox Cloud Gaming;
advertising; third-party disc royalties; and other cloud services.
• Search and news advertising, comprising Bing (including Copilot), Microsoft News, Microsoft Edge, and third-party affiliates.
Revenue and costs are generally directly attributed to our segments. However, due to the integrated structure of our business, certain
revenue recognized and costs incurred by one segment may benefit other segments. Revenue from certain contracts is allocated among the
segments based on the relative value of the underlying products and services, which can include allocation based on actual prices charged,
prices when sold separately, or estimated costs plus a profit margin. Cost of revenue is allocated in certain cases based on a relative
revenue methodology. Operating expenses that are allocated primarily include those relating to marketing of products and services from
which multiple segments benefit and are generally allocated based on relative gross margin.
In addition, certain costs are incurred at a corporate level and allocated to our segments. These allocated costs generally include legal,
including settlements and fines, information technology, human resources, finance, excise taxes, field selling, shared facilities services,
customer service and support, and severance incurred as part of a corporate program. Each allocation is measured differently based on the
specific facts and circumstances of the costs being allocated and is generally based on relative gross margin or relative headcount.
Segment revenue and operating income were as follows during the periods presented:
(In millions)
No sales to an individual customer or country other than the United States accounted for more than 10% of revenue for fiscal years 2024,
2023, or 2022. Revenue, classified by the major geographic areas in which our customers were located, was as follows:
(In millions)
(a) Includes billings to OEMs and certain multinational organizations because of the nature of these businesses and the impracticability of
determining the geographic source of the revenue.
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(In millions)
We have recast certain prior period amounts to conform to the way we internally manage and monitor our business.
Our Microsoft Cloud revenue, which includes Azure and other cloud services, Office 365 Commercial, the commercial portion of LinkedIn,
Dynamics 365, and other commercial cloud properties, was $137.4 billion, $111.6 billion, and $91.4 billion in fiscal years 2024, 2023, and
2022, respectively. These amounts are primarily included in Server products and cloud services, Office products and cloud services,
LinkedIn, and Dynamics products and cloud services in the table above.
Assets are not allocated to segments for internal reporting presentations. A portion of amortization and depreciation is included with various
other costs in an overhead allocation to each segment. It is impracticable for us to separately identify the amount of amortization and
depreciation by segment that is included in the measure of segment profit or loss.
Long-lived assets, excluding financial instruments and tax assets, classified by the location of the controlling statutory company and with
countries over 10% of the total shown separately, were as follows:
(In millions)
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PART II
Item 8
We have audited the accompanying consolidated balance sheets of Microsoft Corporation and subsidiaries (the "Company") as of
June 30, 2024 and 2023, the related consolidated statements of income, comprehensive income, cash flows, and stockholders' equity,
for each of the three years in the period ended June 30, 2024, and the related notes (collectively referred to as the "financial
statements"). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of
June 30, 2024 and 2023, and the results of its operations and its cash flows for each of the three years in the period ended June 30,
2024, in conformity with accounting principles generally accepted in the United States of America.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States)
(PCAOB), the Company's internal control over financial reporting as of June 30, 2024, based on criteria established in Internal Control
— Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report
dated July 30, 2024, expressed an unqualified opinion on the Company's internal control over financial reporting.
These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the
Company's financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to
be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and
regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit
to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or
fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due
to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis,
evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting
principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial
statements. We believe that our audits provide a reasonable basis for our opinion.
The critical audit matters communicated below are matters arising from the current-period audit of the financial statements that were
communicated or required to be communicated to the audit committee and that (1) relate to accounts or disclosures that are material
to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of
critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by
communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or
disclosures to which they relate.
The Company recognizes revenue upon transfer of control of promised products or services to customers in an amount that reflects
the consideration the Company expects to receive in exchange for those products or services. The Company offers customers the
ability to acquire multiple licenses of software products and services, including cloud-based services, in its customer agreements
through its volume licensing programs.
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PART II
Item 8
Significant judgment is exercised by the Company in determining revenue recognition for certain customer agreements, and includes
the following:
• Determination of whether products and services are considered distinct performance obligations that should be accounted for
separately versus together, such as software licenses and related services that are sold with cloud-based services.
• The pattern of delivery (i.e., timing of when revenue is recognized) for each distinct performance obligation.
• Identification and treatment of contract terms that may impact the timing and amount of revenue recognized (e.g., variable
consideration, optional purchases, and free services).
• Determination of stand-alone selling prices for each distinct performance obligation and for products and services that are not
sold separately.
Given these factors and due to the volume of transactions, the related audit effort in evaluating management's judgments in
determining revenue recognition for certain customer agreements was extensive and required a high degree of auditor judgment.
Our principal audit procedures related to the Company's revenue recognition for certain customer agreements included the following:
• We tested the effectiveness of controls related to the identification of distinct performance obligations, the determination of the
timing of revenue recognition, and the estimation of variable consideration.
• We evaluated management's significant accounting policies related to certain customer agreements for reasonableness.
- Obtained and read contract source documents for each selection, including master agreements, and other documents that were
part of the agreement.
- Assessed the terms in the customer agreement and evaluated the appropriateness of management's application of their
accounting policies, along with their use of estimates, in the determination of revenue recognition conclusions.
• We evaluated the reasonableness of management's estimate of stand-alone selling prices for products and services that are not
sold separately.
• We tested the mathematical accuracy of management's calculations of revenue and the associated timing of revenue recognized
in the financial statements.
Income Taxes – Uncertain Tax Positions – Refer to Note 12 to the financial statements
The Company's long-term income taxes liability includes uncertain tax positions related to transfer pricing issues that remain
unresolved with the Internal Revenue Service ("IRS"). The Company remains under IRS audit, or subject to IRS audit, for tax years
subsequent to 2003. In the current fiscal year, the Company received Notices of Proposed Adjustments (“NOPAs”) for the tax years
2004 to 2013, primarily related to intercompany transfer pricing. While the Company has settled a portion of the IRS audits, resolution
of the remaining matters could have a material impact on the Company's financial statements.
95
PART II
Item 8
Conclusions on recognizing and measuring uncertain tax positions involve significant estimates and management judgment and
include complex considerations of the Internal Revenue Code, related regulations, tax case laws, and prior-year audit settlements.
Given the complexity and the subjective nature of certain transfer pricing issues that remain unresolved with the IRS, evaluating
management's estimates relating to their determination of uncertain tax positions required extensive audit effort and a high degree of
auditor judgment, including involvement of our tax specialists.
Our principal audit procedures to evaluate management's estimates of uncertain tax positions related to unresolved transfer pricing
issues included the following:
• We evaluated the appropriateness and consistency of management's methods and assumptions used in the identification,
recognition, measurement, and disclosure of uncertain tax positions, which included testing the effectiveness of the related
internal controls.
• We read and evaluated management's documentation, including relevant accounting policies and information obtained by
management from outside tax specialists, that detailed the basis of the uncertain tax positions.
• We tested the reasonableness of management's judgments regarding the future resolution of the uncertain tax positions,
including an evaluation of the technical merits of the uncertain tax positions.
• For those uncertain tax positions that had not been effectively settled, we evaluated whether management had appropriately
considered new information, including the NOPAs received in the current fiscal year, that could significantly change the
recognition, measurement, or disclosure of the uncertain tax positions.
• We evaluated the reasonableness of management's estimates by considering how tax law, including statutes, regulations, and
case law, impacted management's judgments.
Business Combinations – Estimate for Valuation of Acquired Intangible Assets – Refer to Note 8 to the financial statements
On October 13, 2023, the Company completed the acquisition of Activision Blizzard, Inc. The Company accounted for the Activision
Blizzard, Inc., acquisition as a business combination and, accordingly, allocated the purchase price to the assets acquired and
liabilities assumed based on their respective estimated fair values as of the date of acquisition. Identifiable intangible assets acquired
included marketing-related intangible assets, technology-based intangible assets, and customer-related intangible assets. The excess
of the purchase consideration over the fair value of identifiable assets acquired and liabilities assumed was recorded as goodwill.
We identified the fair value determination of certain marketing-related and technology-based intangible assets for the business
combination as a critical audit matter due to the significant judgment required in determining their estimated fair values. Management’s
estimates of fair value included assumptions for revenue and expense forecasts and the selection of appropriate discount rates. There
was a high degree of auditor judgment and subjectivity in applying audit procedures and evaluating the significant assumptions
relating to the estimates, including involvement of our fair value specialists.
Our audit procedures related to management’s estimates of the fair value of certain marketing-related and technology-based
intangible assets acquired included the following, among others:
• We tested the operating effectiveness of internal controls over the business combination, including internal controls over the
revenue and expense forecasts and the selection of appropriate discount rates.
• We assessed the knowledge, skills, abilities, and objectivity of management’s valuation specialist and evaluated the work
performed.
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PART II
Item 8
• When assessing the reasonableness of assumptions related to forecasted revenue and expenses, we evaluated whether the
assumptions used were reasonable considering historical financial information of Activision Blizzard, Inc., and the Company’s
forecasted financial information.
• With the assistance of our fair value specialists, we evaluated the reasonableness of the discount rates by:
- Testing the source information underlying the discount rates and testing the mathematical accuracy of the calculations.
- Developing a range of independent estimates and comparing those to the discount rates selected by management.
Seattle, Washington
July 30, 2024
97
PART II
Item 9, 9A
Our management is responsible for establishing and maintaining adequate internal control over financial reporting for the Company. Internal
control over financial reporting is a process to provide reasonable assurance regarding the reliability of our financial reporting for external
purposes in accordance with accounting principles generally accepted in the United States of America. Internal control over financial
reporting includes maintaining records that in reasonable detail accurately and fairly reflect our transactions; providing reasonable assurance
that transactions are recorded as necessary for preparation of our consolidated financial statements; providing reasonable assurance that
receipts and expenditures of company assets are made in accordance with management authorization; and providing reasonable assurance
that unauthorized acquisition, use, or disposition of company assets that could have a material effect on our consolidated financial
statements would be prevented or detected on a timely basis. Because of its inherent limitations, internal control over financial reporting is
not intended to provide absolute assurance that a misstatement of our consolidated financial statements would be prevented or detected.
Management conducted an evaluation of the effectiveness of our internal control over financial reporting based on the framework in Internal
Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. Our
assessment of, and conclusion on, the effectiveness of internal control over financial reporting did not include the internal controls of
Activision Blizzard, Inc., acquired on October 13, 2023, which is included in our consolidated financial statements since the date of
acquisition and represented less than 1% of our total assets as of June 30, 2024 after excluding goodwill and intangible assets acquired, and
2% of our total revenues for the year ended June 30, 2024. Based on this evaluation, management concluded that the Company’s internal
control over financial reporting was effective as of June 30, 2024. There were no changes in our internal control over financial reporting
during the quarter ended June 30, 2024 that have materially affected, or are reasonably likely to materially affect, our internal control over
financial reporting. Deloitte & Touche LLP has audited our internal control over financial reporting as of June 30, 2024; their report is included
in Item 9A.
98
PART II
Item 9A
We have audited the internal control over financial reporting of Microsoft Corporation and subsidiaries (the "Company") as of June 30,
2024, based on criteria established in Internal Control — Integrated Framework (2013) issued by the Committee of Sponsoring
Organizations of the Treadway Commission (COSO). In our opinion, the Company maintained, in all material respects, effective
internal control over financial reporting as of June 30, 2024, based on criteria established in Internal Control — Integrated Framework
(2013) issued by COSO.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States)
(PCAOB), the consolidated financial statements as of and for the year ended June 30, 2024, of the Company and our report dated
July 30, 2024, expressed an unqualified opinion on those financial statements.
As described in the Report of Management on Internal Control over Financial Reporting, management excluded from its assessment
the internal control over financial reporting at Activision Blizzard, Inc., which was acquired on October 13, 2023, and whose financial
statements constitute less than 1 percent of total assets as of June 30, 2024 after excluding goodwill and intangible assets acquired,
and 2 percent of total revenues for the year ended June 30, 2024. Accordingly, our audit did not include the internal control over
financial reporting at Activision Blizzard, Inc.
The Company's management is responsible for maintaining effective internal control over financial reporting and for its assessment of
the effectiveness of internal control over financial reporting, included in the accompanying Report of Management on Internal Control
over Financial Reporting. Our responsibility is to express an opinion on the Company's internal control over financial reporting based
on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the
Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange
Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit
to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material
respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material
weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and
performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable
basis for our opinion.
A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting
principles. A company's internal control over financial reporting includes those policies and procedures that (1) pertain to the
maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the
company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements
in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only
in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding
prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that could have a material effect
on the financial statements.
99
PART II
Item 9A
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in
conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Seattle, Washington
July 30, 2024
100
PART II, III
Item 9B, 9C, 10
None of our officers or directors, as defined in Rule 16a-1(f) of the Securities Exchange Act of 1934, adopted, modified, or terminated a “Rule
10b5-1 trading arrangement” or a “non-Rule 10b5-1 trading arrangement,” as defined in Item 408 of Regulation S-K, during the three months
ended June 30, 2024.
PART III
We have adopted the Microsoft Finance Code of Professional Conduct (the “finance code of ethics”), a code of ethics that applies to our
Chief Executive Officer, Chief Financial Officer, Chief Accounting Officer, and other finance organization employees. The finance code of
ethics is publicly available on our website at https://aka.ms/FinanceCodeProfessionalConduct. If we make any substantive amendments to
the finance code of ethics or grant any waiver, including any implicit waiver, from a provision of the code to our Chief Executive Officer, Chief
Financial Officer, or Chief Accounting Officer, we will disclose the nature of the amendment or waiver on that website or in a report on Form
8-K.
We have adopted insider trading policies and procedures applicable to our directors, officers, and employees, and have implemented
processes for the company, that we believe are reasonably designed to promote compliance with insider trading laws, rules, and regulations,
and the Nasdaq Stock Market LLC listing standards.
Our General Insider Trading Policy prohibits our employees and related persons and entities from trading in securities of Microsoft and other
companies while in possession of material, nonpublic information. Our General Insider Trading Policy also prohibits our employees from
disclosing material, nonpublic information Microsoft, or another publicly traded company, to others who may trade on the basis of that
information. A copy of our General Insider Trading Policy is filed as Exhibit 19.1 to this Form 10-K.
Our Restricted Trading Window Policy requires that certain officers of the company (corporate vice presidents and above) and other
designated employees only transact in Microsoft securities during an open window period, subject to limited exceptions. In addition, certain
officers of the company are required to obtain approval in advance of transactions in Microsoft securities. A copy of our Restricted Trading
Window Policy is filed as Exhibit 19.2 to this Form 10-K.
Our executive officers and directors must also comply with additional trading restrictions. A copy of our Insider Trading Compliance and
Preclearance Policies for Section 16 Officers and Directors of Microsoft is filed as Exhibit 19.3 to this Form 10-K.
101
PART III
Item 11, 12, 13, 14
ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED
STOCKHOLDER MATTERS
The information in the Proxy Statement set forth under the captions “Stock Ownership Information,” “Principal Shareholders,” and “Equity
Compensation Plan Information” is incorporated herein by reference.
ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
The information set forth in the Proxy Statement under the captions “Director Independence Guidelines” and “Certain Relationships and
Related Transactions” is incorporated herein by reference.
102
PART IV
Item 15
PART IV
The financial statements are set forth under Part II, Item 8 of this Form 10-K, as indexed below. Financial statement schedules have been
omitted since they either are not required, not applicable, or the information is otherwise included.
Incorporated by Reference
Exhibit Filed Period
Number Exhibit Description Herewith Form Ending Exhibit Filing Date
103
PART IV
Item 15
Incorporated by Reference
Exhibit Filed Period
Number Exhibit Description Herewith Form Ending Exhibit Filing Date
104
PART IV
Item 15
Incorporated by Reference
Exhibit Filed Period
Number Exhibit Description Herewith Form Ending Exhibit Filing Date
105
PART IV
Item 15
Incorporated by Reference
Exhibit Filed Period
Number Exhibit Description Herewith Form Ending Exhibit Filing Date
106
PART IV
Item 15
Incorporated by Reference
Exhibit Filed Period
Number Exhibit Description Herewith Form Ending Exhibit Filing Date
4.20 Base Indenture, dated as of May 26, 2017, 8-K 4.10 11/6/2023
by and between Activision Blizzard, Inc. and
Wells Fargo Bank, National Association, as
Trustee, with respect to Activision Blizzard,
Inc.’s 3.400% Senior Notes due 2027,
1.350% Senior Notes due 2030, 4.500%
Senior Notes due 2047 and 2.500% Senior
Notes due 2050
4.21 First Supplemental Indenture, dated as of 8-K 4.11 11/6/2023
May 26, 2017, by and between Activision
Blizzard, Inc. and Wells Fargo Bank,
National Association, as Trustee, with
respect to Activision Blizzard, Inc.’s 3.400%
Senior Notes due 2027 and 4.500% Senior
Notes due 2047
4.22 Second Supplemental Indenture, dated as of 8-K 4.12 11/6/2023
August 10, 2020, by and between Activision
Blizzard, Inc. and Wells Fargo Bank,
National Association, as Trustee, with
respect to Activision Blizzard, Inc.’s 1.350%
Senior Notes due 2030 and 2.500% Senior
Notes due 2050
4.23 First Supplemental Indenture, dated as of 8-K 4.13 11/6/2023
October 27, 2023, by and between Activision
Blizzard, Inc. and Computershare Trust
Company, N.A., with respect to Activision
Blizzard, Inc.’s 3.400% Senior Notes due
2026
4.24 Third Supplemental Indenture, dated as of 8-K 4.14 11/6/2023
October 27, 2023, by and between Activision
Blizzard, Inc. and Computershare Trust
Company, N.A., with respect to Activision
Blizzard, Inc.’s 3.400% Senior Notes due
2027 and 4.500% Senior Notes due 2047
4.25 Fourth Supplemental Indenture, dated as of 8-K 4.15 11/6/2023
October 27, 2023, by and between Activision
Blizzard, Inc. and Computershare Trust
Company, N.A., with respect to Activision
Blizzard, Inc.’s 1.350% Senior Notes due
2030 and 2.500% Senior Notes due 2050
4.26 Description of Securities X
10.1* Microsoft Corporation 2001 Stock Plan 10-Q 9/30/2016 10.1 10/20/2016
10.4* Microsoft Corporation Employee Stock 10-K 6/30/2012 10.4 7/26/2012
Purchase Plan
107
PART IV
Item 15
Incorporated by Reference
Exhibit Filed Period
Number Exhibit Description Herewith Form Ending Exhibit Filing Date
108
PART IV
Item 15
Incorporated by Reference
Exhibit Filed Period
Number Exhibit Description Herewith Form Ending Exhibit Filing Date
109
PART IV
Item 16
110
SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be
signed on its behalf by the undersigned; thereunto duly authorized, in the City of Redmond, State of Washington, on July 30, 2024.
MICROSOFT CORPORATION
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf
of Registrant and in the capacities indicated on July 30, 2024.
Signature Title
/s/ ALICE L. JOLLA Corporate Vice President and Chief Accounting Officer
Alice L. Jolla (Principal Accounting Officer)
111
Exhibit 4.26
As of July 30, 2024, Microsoft Corporation has three classes of securities registered under Section 12 of the Securities Exchange Act of
1934, as amended (the “Exchange Act”): (1) our Common Stock; (2) our 3.125% Notes due 2028; and (3) our 2.625% Notes due 2033.
The following description of our Common Stock is a summary and does not purport to be complete. It is subject to and qualified in its entirety
by reference to our Amended and Restated Articles of Incorporation (the “Articles of Incorporation”) and our Amended and Restated Bylaws
(the “Bylaws”), each of which are incorporated by reference as an exhibit to the Annual Report on Form 10-K of which this Exhibit 4.1 is a
part. We encourage you to read our Articles of Incorporation, our Bylaws and the applicable provisions of Washington Business Corporation
Act, Title 23B of the Revised Code of Washington, for additional information.
Our authorized capital shares consist of 24,000,000,000 shares of common stock, $0.00000625 par value per share (“Common Stock”), and
100,000,000 shares of series preferred stock, $0.01 par value per share (“Preferred Stock”). The outstanding shares of our Common Stock
are fully paid and nonassessable.
Voting Rights
Holders of Common Stock are entitled to one vote per share on all matters voted on by the stockholders, including the election of directors.
Our Common Stock does not have cumulative voting rights.
Dividend Rights
Subject to the rights of holders of outstanding shares of Preferred Stock, if any, the holders of Common Stock are entitled to receive
dividends, if any, as may be declared from time to time by the Board of Directors in its discretion out of funds legally available for the payment
of dividends.
Liquidation Rights
Subject to any preferential rights of outstanding shares of Preferred Stock, holders of Common Stock will share ratably in all assets legally
available for distribution to our stockholders in the event of dissolution.
Our Common Stock has no sinking fund or redemption provisions or preemptive, conversion or exchange rights. Holders of Common Stock
may act by unanimous written consent.
Listing
The Common Stock is traded on The Nasdaq Stock Market LLC under the trading symbol “MSFT.”
The following description of our 3.125% Notes due 2028 (the “2028 Notes”) and our 2.625% Notes due 2033 (the “2033 Notes” and, together
with the 2028 Notes, the “notes”), is a summary and does not purport to be complete. It is subject to and qualified in its entirety by reference
to the indenture, dated as of May 18, 2009 (the “Base Indenture”), between Microsoft Corporation and The Bank of New York Mellon Trust
Company, N.A., as trustee, as supplemented in the case of the 2028 Notes, by the seventh supplemental indenture, dated as of December 6,
2013, and, as supplemented in the case of the 2033
Notes, by the fifth supplemental indenture dated as of May 1, 2013 (the Base Indenture, as supplemented by the fifth and seventh
supplemental indentures, the “indenture”), which are incorporated by reference as exhibits to the Annual Report on Form 10-K of which this
Exhibit 4.1 is a part. The 2028 Notes and the 2033 Notes are each traded on The New York Stock Exchange under the bond trading symbols
of “MSFT28” and “MSFT33,” respectively.
We encourage you to read the above referenced indenture, as supplemented, for additional information.
General
The following is a description of certain of the specific terms and conditions of the indenture supplements with respect to each of the notes.
The 2033 Notes were initially issued in an €550,000,000 aggregate principal amount. The 2028 Notes were initially issued in an
€1,750,000,000 aggregate principal amount. We are permitted to issue additional notes of each series of notes without the consent of the
holders of that series of notes, but we will not issue such additional notes unless they are fungible for U.S. federal income tax purposes with
the relevant series of notes offered. As of July 30, 2024 no such additional notes have been issued.
The notes are senior unsecured obligations and rank equally with our other unsecured and unsubordinated debt from time to time
outstanding.
The maturity date of the 2028 Notes is December 6, 2028. The maturity date of the 2033 Notes is May 2, 2033.
The notes will be subject to legal defeasance and covenant defeasance as provided under the “Discharge, Defeasance and Covenant
Defeasance” section set forth below.
The notes were issued in a form of one or more fully registered global securities, without coupons, in denominations of €100,000 in principal
amount and integral multiples of €1,000 in excess thereof.
The notes are not redeemable at the option of the holder prior to maturity and will not benefit from any sinking fund.
The 2028 Notes bear interest from December 6, 2013 at a fixed interest rate of 3.125% per annum. The 2033 Notes bear interest from May
2, 2013 at a fixed interest rate of 2.625% per annum. Interest is paid annually on December 6 for the 2028 Notes and on May 2 for the 2033
Notes, and on the maturity date of each series of notes (the “interest payment date”). We will pay interest on the notes to the persons in
whose names the notes are registered at the close of business on the May 1 or December 5 or May 1, as applicable (in each case, whether
or not a business day) immediately preceding the related interest payment date. Interest on the notes will be computed on the basis of the
actual number of days in the period for which interest is being calculated and the actual number of days from and including the last date on
which interest was paid on the notes (or the original issue date if no interest has been paid or duly provided for on the notes), to but
excluding the next date on which interest is paid or duly provided for. This payment convention is referred to as Actual/Actual (ICMA) as
defined in the rulebook of the International Capital Market Association.
We will pay the principal of and interest on each note to the registered holder in euro in immediately available funds; provided that for the
2028 Notes, if the euro is unavailable to us due to the imposition of exchange controls or other circumstances beyond our control or if the
euro is no longer being used by the then member states of the European Monetary Union that have adopted the euro as their currency or for
the settlement of transactions by public institutions of or within the international banking community, then all payments in respect of the notes
will be made in U.S. dollars until the euro is again available to us or so used. The amount payable on any date in euro will be converted into
U.S. dollars at the rate mandated by the U.S. Federal Reserve Board as of the close of business on the second business day prior to the
relevant payment date or, in the event the U.S. Federal Reserve Board has not mandated a rate of
conversion, on the basis of the most recent U.S. dollar/euro exchange rate published in The Wall Street Journal on or prior to the second
business day prior to the relevant payment date. Any payment in respect of the notes so made in U.S. dollars will not constitute an event of
default under the notes or the indenture governing the notes. So long as the notes are in book-entry form, we will make payments of principal
and interest through the London paying agent described below.
Interest payable on any interest payment date for a series of notes or the maturity date for that series of notes will be the amount of interest
accrued from, and including, the next preceding interest payment date for such notes in respect of which interest has been paid or duly
provided for (or from and including the original issue date, if no interest has been paid or duly provided for with respect to the notes of that
series) to, but excluding, such interest payment date or maturity date, as the case may be. If any interest payment date falls on a day that is
not a business day, the interest payment will be made on the next succeeding business day, and we will not be liable for any additional
interest as a result of the delay in payment. If a maturity date falls on a day that is not a business day, the related payment of principal and
interest will be made on the next succeeding business day, and no interest will accrue on the amounts so payable for the period from and
after such date to the next succeeding business day. The term “business day” means any day, other than a Saturday or a Sunday, (1) which
is not a day on which banking institutions are authorized or obligated by law or executive order to close in New York City or London and (2)
on which the Trans-European Automated Real-time Gross Settlement Express Transfer system (the TARGET2 system), or any successor
thereto, is open.
Optional Redemption
At any time prior to September 6, 2028, we will have the right at our option to redeem the 2028 Notes, in whole or in part, at any time or from
time to time, on at least 30 days’ but not more than 60 days’ prior notice mailed to the registered address of each holder of the 2028 Notes, at
a redemption price, calculated by us, equal to the greater of (1) 100% of the principal amount of the 2028 Notes to be redeemed and (2) the
sum of the present values of each remaining scheduled payment of principal and interest on the 2028 Notes to be redeemed (exclusive of
interest accrued to the date of redemption) discounted to the redemption date on an annual basis (Actual/Actual (ICMA)) at the applicable
Bond Rate plus 20 basis points.
At any time prior to February 2, 2033, we will have the right at our option to redeem the notes, in whole or in part, at any time or from time to
time, on at least 30 days’ but not more than 60 days’ prior notice mailed to the registered address of each holder of the notes, at a
redemption price equal to the greater of (1) 100% of the principal amount of the notes to be redeemed and (2) the sum of the present values
of each remaining scheduled payment of principal and interest on the notes to be redeemed (exclusive of interest accrued to the date of
redemption) discounted to the redemption date on an annual basis (Actual/Actual (ICMA)) at the applicable Bond Rate plus 12.5 basis points.
At any time on or after September 6, 2028, we will have the right at our option to redeem the 2028 Notes, in whole or in part, on at least 30
days’ but not more than 60 days’ notice, at any time at a redemption price equal to 100% of the principal amount of the 2028 Notes to be
redeemed.
At any time on or after February 2, 2033, we will have the right at our option to redeem the 2033 Notes, in whole or in part, on at least 30
days’ but not more than 60 days’ notice, at any time at a redemption price equal to 100% of the principal amount of the notes to be
redeemed.
The redemption price for the notes will include, in each case, accrued and unpaid interest on the principal amount of the notes to be
redeemed to the redemption date. The redemption price paid for the notes upon any such redemption will be paid in euro.
“Bond Rate” means, with respect to any redemption date, the rate per annum equal to the annual equivalent yield to maturity or interpolated
maturity (on a day count basis) of the applicable Comparable Government Issue (computed as of the third business day immediately
preceding the redemption date), assuming a price for such Comparable Government Issue (expressed as a percentage of its principal
amount) equal to the applicable Comparable Price for such redemption date.
“Comparable Government Issue” means the euro-denominated security issued by the German government selected by an Independent
Investment Banker as having an actual or interpolated maturity comparable to the remaining term of the series of notes to be redeemed that
would be utilized, at the time of selection and in accordance with customary financial practice, in pricing new issues of corporate debt
securities of a comparable maturity to the remaining term of the notes of such series.
“Comparable Price” means, with respect to any redemption date (1) the arithmetic average of the Reference Dealer Quotations for such
redemption date, after excluding the highest and lowest such Reference Dealer Quotations or (2) if we obtain fewer than four such Reference
Dealer Quotations, the arithmetic average of all such quotations for such redemption date.
“Independent Investment Banker” means an investment bank of international standing appointed by us.
“Reference Dealer” means a broker of, or a market maker in, the Comparable Government Issue selected by the Independent Investment
Banker.
“Reference Dealer Quotation” means, with respect to each Reference Dealer and any redemption date, the arithmetic average, as
determined by us, of the bid and asked prices for the applicable Comparable Government Issue (expressed in each case as a percentage of
its principal amount) quoted in writing to us by such Reference Dealer at 11:00 a.m. (London time) on the third business day preceding such
redemption date.
On and after a redemption date, interest will cease to accrue on the notes called for redemption or any portion of any series of the notes
called for redemption (unless we default in the payment of the redemption price and accrued and unpaid interest). On or before the
redemption date, we will deposit with the London paying agent money sufficient to pay the redemption price of and (unless the redemption
date shall be an interest payment date) accrued and unpaid interest to the redemption date on the notes to be redeemed on such date. If
less than all of the notes of a series are to be redeemed, the notes of such series to be redeemed will be selected by the trustee by such
method as the trustee will deem fair and appropriate; provided, however, that no notes of a principal amount of €100,000 or less shall be
redeemed in part.
We may redeem the notes of any series at our option in whole, but not in part, on at least 15 days’ but not more than 60 days’ notice, at a
redemption price equal to 100% of their principal amount (plus any accrued interest and additional amounts then payable with respect to the
notes of that series), if we determine that (A) as a result of any change or amendment to the laws, treaties, regulations or rulings of the
United States or any political subdivision or taxing authority thereof, which change or amendment is announced and becomes effective after
the date of the applicable prospectus supplement, we have become obligated to pay additional amounts as described under “-Payment of
Additional Amounts” on any notes of such series or (B) after the date of the applicable prospectus supplement, any change in the official
application, enforcement or interpretation of those laws, treaties, regulations or rulings, including a holding by a court of competent
jurisdiction in the United States or any other action, taken by any taxing authority or a court of competent jurisdiction in the United States,
whether or not such action was taken or made with respect to us, results in a material probability that we have or will become obligated to
pay additional amounts as described under “-Payment of Additional Amounts” on any notes of such series; provided that we determine, in our
business judgment, that the obligation to pay such additional amounts cannot be avoided by use of reasonable measures available to us, not
including substitution of the obligor under the notes of such series. Prior to the mailing of any notice of such a redemption, we will deliver to
the trustee (1) an officer’s certificate stating that we are entitled to effect such a redemption and setting forth a statement of facts showing
that the conditions precedent to the right of our company to so redeem have occurred and (2) an opinion of counsel to that effect based on
that statement of facts.
All payments of principal and interest in respect of the notes will be made free and clear of, and without deduction or withholding for or on
account of any present or future taxes, duties, assessments or other
governmental charges of whatsoever nature imposed, levied, collected, withheld or assessed by the United States or any political subdivision
or taxing authority of or in the United States, unless such withholding or deduction is required by law.
We will pay to the beneficial owner of notes who is a Non-U.S. Person (as defined below) additional amounts as may be necessary so that
every net payment of the principal of and premium, if any, and interest on such holder’s note, after deduction or withholding for or on account
of any present or future tax, assessment or other governmental charge imposed upon that beneficial owner by the United States or any
taxing authority thereof or therein, will not be less than the amount provided in such holder’s notes to be then due and payable. We will not
be required, however, to make any payment of additional amounts for or on account of:
(a) any tax, assessment or other governmental charge that would not have been imposed but for (1) the existence of any present or
former connection (other than a connection arising solely from the ownership of those notes or the receipt of payments in respect of
those notes) between that beneficial owner, or between a fiduciary, settlor, beneficiary of, member or shareholder of, or possessor
of a power over, that beneficial owner, if that beneficial owner is an estate, trust, partnership or corporation, and the United States,
including that beneficial owner, or that fiduciary, settlor, beneficiary, member, shareholder or possessor, being or having been a
citizen or resident or treated as a resident of the United States or being or having been engaged in trade or business or present in
the United States or having had a permanent establishment in the United States or (2) the presentation of a debt security for
payment on a date more than 30 days after the later of the date on which that payment becomes due and payable and the date on
which payment is duly provided for;
(b) any estate, inheritance, gift, sales, transfer, excise, personal property, wealth, interest equalization or similar tax, assessment or
other governmental charge;
(c) any tax, assessment or other governmental charge imposed on foreign personal holding company income or by reason of that
beneficial owner’s past or present status as a passive foreign investment company, a controlled foreign corporation, a foreign tax
exempt organization or a personal holding company with respect to the United States or as a corporation that accumulates earnings
to avoid U.S. federal income tax;
(d) any tax, assessment or other governmental charge which is payable otherwise than by withholding from payment of principal of or
premium, if any, or interest on such holder’s notes;
(e) any tax, assessment or other governmental charge required to be withheld by any paying agent from any payment of principal of
and premium, if any, or interest on any note if that payment can be made without withholding by any other paying agent;
(f) any tax, assessment or other governmental charge which would not have been imposed but for the failure of a beneficial owner or
any holder of notes to comply with our request to comply with certification, information, documentation or other reporting
requirements concerning the nationality, residence, identity or connections with the United States of the beneficial owner or any
holder of the notes (including, but not limited to, the requirement to provide Internal Revenue Service Forms W-8BEN, Forms W-
8ECI, or any subsequent versions thereof or successor thereto, and including, without limitation, any documentation requirement
under an applicable income tax treaty);
(g) any tax, assessment or other governmental charge imposed on interest received by (1) a 10% shareholder (as defined in Section
871(h)(3)(B) of the U.S. Internal Revenue Code of 1986, as amended (the “Code”), and the regulations that may be promulgated
thereunder) of our company or (2) a controlled foreign corporation that is related to us within the meaning of Section 864(d)(4) of
the Code, or (3) a bank receiving interest described in Section 881(c)(3)(A) of the Code;
(h) any withholding or deduction that is imposed on a payment to an individual and is required to be made pursuant to European
Council Directive 2003/48/EC relating to the taxation of savings, or any law implementing or complying with, or introduced in order
to conform to, such Directive;
(i) with respect to the 2028 Notes, any taxes payable under Sections 1471 through 1474 of the Code (or any amended or successor
version of such Sections), any regulations or other guidance thereunder, or any agreement (including any intergovernmental
agreement) entered into in connection therewith; or
(j) any combination of items (a), (b), (c), (d), (e), (f), (g), (h) and (i);
nor will we pay any additional amounts to any beneficial owner or holder of notes who is a fiduciary or partnership to the extent that a
beneficiary or settlor with respect to that fiduciary or a member of that partnership or a beneficial owner thereof would not have been entitled
to the payment of those additional amounts had that beneficiary, settlor, member or beneficial owner been the beneficial owner of those
notes.
As used in the preceding paragraph, “Non-U.S. Person” means any corporation, partnership, individual or fiduciary that is, for United States
federal income tax purposes, a foreign corporation, a non-resident alien individual who has not made a valid election to be treated as a
United States resident, a non-resident fiduciary of a foreign estate or trust or a foreign partnership, one or more of the members of which is,
as to the United States, a foreign corporation, a non-resident alien individual or a non-resident fiduciary of a foreign estate or trust.
Each series of notes was issued in the form of one or more global securities, in definitive, fully registered form without interest coupons, each
of which we refer to as a “global security.” Each such global security was deposited with The Bank of New York Mellon, as common
depositary (the “Common Depositary”) and registered in the name of the Common Depositary or its nominee.
Beneficial interests in the global securities are represented, and transfers of such beneficial interest was effected, through accounts of
financial institutions acting on behalf of beneficial owners as direct or indirect participants in Clearstream Banking, société anonyme, which
we refer to as “Clearstream,” or Euroclear Bank SA/ NV, as operator of the Euroclear System, which we refer to as “Euroclear.” Investors
may hold notes directly through Clearstream or Euroclear, if they are participants in such systems, or indirectly through organizations that are
participants in such systems.
Beneficial interests in the global securities will be shown on, and transfers of beneficial interests in the global securities are made only
through, records maintained by Clearstream or Euroclear and their participants. The London paying agent will wire payments on the notes to
the Common Depositary as the holder of the global securities. The trustee, the London paying agent and we will treat the Common
Depositary or any successor nominee to the Common Depositary as the owner of the global securities for all purposes. Accordingly, the
trustee, the London paying agent and we will have no direct responsibility or liability to pay amounts due with respect to the global securities
to you or any other beneficial owners in the global securities. Any redemption or other notices with respect to the notes will be sent by us
directly to Clearstream or Euroclear, which will, in turn, inform the direct participants (or the indirect participants), which will then contact you
as a beneficial holder, all in accordance with the rules of Clearstream or Euroclear, as the case may be, and the internal procedures of the
direct participant (or the indirect participant) through which beneficial interest in the notes are held.
Certificated Notes
Subject to certain conditions, the notes represented by the global securities are exchangeable for certificated notes in definitive form of like
tenor in minimum denominations of €100,000 principal amount and integral multiples of €1,000 in excess thereof if:
(1) the Common Depositary notifies us that it is unwilling or unable to continue as depositary or if the Common Depositary ceases to be
eligible under the indenture and we do not appoint a successor depository within 90 days;
(2) we determine that the notes will no longer be represented by global securities and execute and deliver to the trustee an order to
that effect; or
(3) an event of default with respect to the notes will have occurred and be continuing.
Any note that is exchangeable as above is exchangeable for certificated notes issuable in authorized denominations and registered in such
names as the Common Depositary shall direct. Subject to the foregoing, a global security is not exchangeable, except for a global security of
the same aggregate denomination to be registered in the name of the Common Depositary or its nominee.
The Bank of New York Mellon Trust Company, N.A. is the trustee under the indenture governing the notes. The Bank of New York Mellon
Trust Company, N.A. is a national banking association organized under and governed by the laws of the United States of America, and
provides trust services and acts as indenture trustee for numerous corporate securities issuances, including for other series of debt securities
of which we are the issuer. The Bank of New York Mellon, London Branch, is the paying agent for the notes in London.
Governing Law
The indenture and the notes are governed by, and construed in accordance with, the laws of the State of New York.
The indenture provides that we may consolidate with or merge with or into any other person, and may sell, transfer, or lease or convey all or
substantially all of our properties and assets to another person; provided that the following conditions are satisfied:
• we are the continuing entity, or the resulting, surviving or transferee person (the “Successor”) is a person organized and
existing under the laws of the United States of America, any state thereof or the District of Columbia and the Successor (if
not us) will expressly assume, by supplemental indenture, all of our obligations under the debt securities and the indenture
and, for each security that by its terms provides for conversion, provide for the right to convert such security in accordance
with its terms;
• immediately after giving effect to such transaction, no default or event of default under the indenture has occurred and is
continuing; and
• if requested, the trustee receives from us, an officers’ certificate and an opinion of counsel that the merger, consolidation or
transfer and such supplemental indenture, as the case may be, complies with the applicable provisions of the indenture.
If we consolidate or merge with or into any other person or sell, transfer, lease or convey all or substantially all of our properties and assets in
accordance with the indenture, the Successor will be substituted for us in the indenture, with the same effect as if it had been an original
party to the indenture.
As a result, the Successor may exercise our rights and powers under the indenture, and we will be released from all our liabilities and
obligations under the indenture and under the debt securities.
Any substitution of the Successor for us might be deemed for federal income tax purposes to be an exchange of the debt securities for “new”
debt securities, resulting in recognition of gain or loss for such purposes and possibly certain other adverse tax consequences to beneficial
owners of the debt securities. Holders should consult their own tax advisors regarding the tax consequences of any such substitution.
For purposes of this covenant, “person” means any individual, corporation, partnership, limited liability company, joint venture, association,
joint-stock company, trust, unincorporated organization or government or any agency or political subdivision thereof or any other entity.
Events of Default
Each of the following events are defined in the indenture as an “event of default” (whatever the reason for such event of default and whether
or not it will be voluntary or involuntary or be effected by operation of law or pursuant to any judgment, decree or order of any court or any
order, rule or regulation of any administrative or governmental body) with respect to the debt securities of any series:
(1) default in the payment of any installment of interest on any debt securities of that series for 30 days after becoming due;
(2) default in the payment of principal of or premium, if any, on any debt securities of that series when it becomes due and payable at its
stated maturity, upon optional redemption, upon declaration or otherwise;
(3) default in the deposit of any sinking fund payment, when and as due by the terms of any debt securities of that series;
(4) default in the performance, or breach, of any covenant or agreement of ours in the indenture with respect to the debt securities of that
series (other than as referred to in clause (1), (2) or (3) above), which continues for a period of 90 days after written notice to us by the
trustee or to us and the trustee by the holders of at least 25% in aggregate principal amount of the outstanding debt securities of that series;
• consent to the entry of an order for relief against us in an involuntary case or proceeding;
• consent to the appointment of a Custodian of us or for all or substantially all of our property;
• consent to the filing of such petition or the appointment of or taking possession by a Custodian; or
• take any comparable action under any foreign laws relating to insolvency;
(6) a court of competent jurisdiction enters an order or decree under any Bankruptcy Law that:
• orders the winding-up or liquidation of us (or any similar relief is granted under any foreign laws);
and the order or decree remains unstayed and in effect for 90 days; or
(7) any other event of default provided with respect to debt securities of that series occurs.
“Bankruptcy Law” means Title 11, United States Code or any similar federal or state or foreign law for the relief of debtors.
“Custodian” means any custodian, receiver, trustee, assignee, liquidator or other similar official under any Bankruptcy Law.
If an event of default with respect to debt securities of any series (other than an event of default relating to certain events of bankruptcy,
insolvency, or reorganization of us) occurs and is continuing, the trustee by notice to us, or the holders of at least 25% in aggregate principal
amount of the outstanding debt securities of that series by notice to us and the trustee, may, and the trustee at the request of these holders
will, declare the principal of and premium, if any, and accrued and unpaid interest on all the debt securities of that series to be due and
payable. Upon such a declaration, such principal, premium and accrued and unpaid interest will be due and payable immediately. If an event
of default relating to certain events of bankruptcy, insolvency, or reorganization of us occurs and is continuing, the principal of and premium, if
any, and accrued and unpaid interest on the debt securities of that series will become and be immediately due and payable without any
declaration or other act on the part of the trustee or any holders.
The holders of not less than a majority in aggregate principal amount of the outstanding debt securities of any series may rescind a
declaration of acceleration and its consequences, if we have deposited certain sums with the trustee and all events of default with respect to
the debt securities of that series, other than the non-payment of the principal or interest which have become due solely by such acceleration,
have been cured or waived, as provided in the indenture.
An event of default for a particular series of debt securities does not necessarily constitute an event of default for any other series of debt
securities issued under the indenture.
We are required to furnish the trustee annually a statement by certain of our officers to the effect that, to the best of their knowledge, we are
not in default in the fulfillment of any of our obligations under the indenture or, if there has been a default in the fulfillment of any such
obligation, specifying each such default.
No holder of any debt securities of any series will have any right to institute any judicial or other proceeding with respect to the indenture, or
for the appointment of a receiver or trustee, or for any other remedy unless:
(1) an event of default has occurred and is continuing and such holder has given the trustee prior written notice of such continuing event of
default with respect to the debt securities of that series;
(2) the holders of not less than 25% of the aggregate principal amount of the outstanding debt securities of that series have requested the
trustee to institute proceedings in respect of such event of default;
(3) the trustee has been offered indemnity reasonably satisfactory to it against its costs, expenses and liabilities in complying with such
request;
(4) the trustee has failed to institute proceedings 60 days after the receipt of such notice, request and offer of indemnity; and
(5) no direction inconsistent with such written request has been given for 60 days by the holders of a majority in aggregate principal amount
of the outstanding debt securities of that series.
The holders of a majority in aggregate principal amount of outstanding debt securities of a series will have the right, subject to certain
limitations, to direct the time, method and place of conducting any proceeding for any remedy available to the trustee with respect to the debt
securities of that series or exercising any trust or power conferred to the trustee, and to waive certain defaults. The indenture provides that if
an event of default occurs and is continuing, the trustee will exercise such of its rights and powers under the indenture, and use the same
degree of care and skill in their exercise, as a prudent person would exercise or use under the circumstances in the conduct of such person’s
own affairs. Subject to such provisions, the trustee will be under no obligation to exercise any of its rights or powers under the indenture at
the request of any of the holders of the debt securities of a series unless they will have offered to the trustee security or indemnity
satisfactory to the trustee against the costs, expenses and liabilities which might be incurred by it in compliance with such request.
Notwithstanding the foregoing, the holder of any debt security will have an absolute and unconditional right to receive payment of the
principal of and premium, if any, and interest on that debt security on or after the due dates expressed in that debt security and to institute
suit for the enforcement of payment.
We may discharge certain obligations to holders of the debt securities of a series that have not already been delivered to the trustee for
cancellation and that either have become due and payable or will become due and payable within one year (or scheduled for redemption
within one year) by depositing with the trustee, in trust, money in an amount sufficient to pay the entire indebtedness including the principal
and premium, if any, and interest to the date of such deposit (if the debt securities have become due and payable) or to the maturity thereof
or the redemption date of the debt securities of that series, as the case may be. We may direct the trustee to invest such funds in U.S.
Treasury securities with a maturity of one year or less or in a money market fund that invests solely in short-term U.S. Treasury securities.
The indenture provides that we may elect either (1) to defease and be discharged from any and all obligations with respect to the debt
securities of a series (except for, among other things, obligations to register the transfer or exchange of the debt securities, to replace
temporary or mutilated, destroyed, lost or stolen debt securities, to maintain an office or agency with respect to the debt securities and to hold
moneys for payment in trust) (“legal defeasance”) or (2) to be released from our obligations to comply with the restrictive covenants under the
indenture, and any omission to comply with such obligations will not constitute a default or an event of default with respect to the debt
securities of a series and clauses (4) and (7) under “-Events of Default” will no longer be applied (“covenant defeasance”). Legal defeasance
or covenant defeasance, as the case may be, will be conditioned upon, among other things, the irrevocable deposit by us with the trustee, in
trust, of an amount, or U.S. government obligations, or both, applicable to the debt securities of that series which through the scheduled
payment of principal and interest in accordance with their terms will provide money in an amount sufficient to pay the principal or premium, if
any, and interest on the debt securities on the scheduled due dates therefor.
If we effect covenant defeasance with respect to the debt securities of any series, the amount, or U.S. government obligations, or both, on
deposit with the trustee will be sufficient, in the opinion of a nationally recognized firm of independent accountants, to pay amounts due on
the debt securities of that series at the time of the stated maturity but may not be sufficient to pay amounts due on the debt securities of that
series at the time of the acceleration resulting from such event of default. However, we would remain liable to make payment of such
amounts due at the time of acceleration.
We have elected pursuant to Section 1301 of the indenture, to have both Section 1302 (legal defeasance) and Section 1303 (covenant
defeasance) of the indenture apply to the all of the notes.
With respect to the 2028 Notes, “U.S. government obligation” means (I)(x) any security which is (i) a direct obligation of the United States of
America for the payment of which the full faith and credit of the United States of America is pledged or (ii) an obligation of a Person (as
defined in the indenture) controlled or supervised by and acting as an agency or instrumentality of the United States of America the payment
of which is unconditionally guaranteed as a full faith and credit obligation by the United States of
America, which, in either case (I)(x)(i) or (ii), is not callable or redeemable at the option of the issuer thereof, and (y) any depositary receipt
issued by a bank (as defined in Section 3(a)(2) of the Securities Act) as custodian with respect to any U.S. government obligation which is
specified in clause (x) above and held by such bank for the account of the holder of such depositary receipt, or with respect to any specific
payment of principal of or interest on any U.S. government obligation which is so specified and held; provided that (except as required by
law) such custodian is not authorized to make any deduction from the amount payable to the holder of such depositary receipt from any
amount received by the custodian in respect of the U.S. government obligation or the specific payment of principal or interest evidenced by
such depositary receipt or (II)(x) any security which is (i) a direct obligation of the German Government (as defined in the indenture) or (ii) an
obligation of a Person (as defined in the indenture) controlled or supervised by and acting as an agency or instrumentality of the German
Government (as defined in the indenture) the payment of which is fully and unconditionally guaranteed by the German Government (as
defined in the indenture), the central bank of the German Government (as defined in the indenture) or a governmental agency of the German
Government (as defined in the indenture), which, in either case (II)(x)(i) or (ii), is not callable or redeemable at the option of the issuer
thereof, and (y) certificates, depositary receipts or other instruments which evidence a direct ownership interest in obligations described in
clause (II)(x)(i) or (ii) above or in any specific principal or interest payments due in respect thereof.
With respect to the 2033 Notes, “U.S. government obligation” means (x) any security which is (i) a direct obligation of the United States of
America for the payment of which the full faith and credit of the United States of America is pledged or (ii) an obligation of a Person (as
defined in the indenture) controlled or supervised by and acting as an agency or instrumentality of the United States of America the payment
of which is unconditionally guaranteed as a full faith and credit obligation by the United States of America, which, in either case (i) or (ii), is
not callable or redeemable at the option of the issuer thereof, and (y) any depositary receipt issued by a bank (as defined in Section 3(a)(2)
of the Securities Act of 1933, as amended (the “Securities Act”)) as custodian with respect to any U.S. government obligation which is
specified in clause (x) above and held by such bank for the account of the holder of such depositary receipt, or with respect to any specific
payment of principal of or interest on any U.S. government obligation which is so specified and held; provided that (except as required by
law) such custodian is not authorized to make any deduction from the amount payable to the holder of such depositary receipt from any
amount received by the custodian in respect of the U.S. government obligation or the specific payment of principal or interest evidenced by
such depositary receipt.
We will be required to deliver to the trustee an opinion of counsel that the deposit and related defeasance will not cause the holders and
beneficial owners of the debt securities of that series to recognize income, gain or loss for federal income tax purposes. If we elect legal
defeasance, that opinion of counsel must be based upon a ruling from the U.S. Internal Revenue Service or a change in law to that effect.
We may exercise our legal defeasance option notwithstanding our prior exercise of our covenant defeasance option.
Exhibit 10.5
1. Purpose.
The purpose of the Microsoft Corporation Deferred Compensation Plan (the "Plan") is to further the long-term growth of
Microsoft Corporation (the "Company") by allowing selected Company executives and other senior management or highly
compensated employees to defer receipt of certain compensation in order to keep such employees’ financial interests aligned
with the Company and provide them with a long-term incentive to continue employment with the Company.
The Plan was formerly known as the 1998 Microsoft Corporation Stock Option Gain and Bonus Deferral Program. The
name of the Plan was changed pursuant to a restatement effective January 1, 2006.
This Plan is intended (1) to comply with section 409A of the Internal Revenue Code, as amended (the "Code") and official
guidance issued thereunder (except with respect to amounts covered by Appendix B), and (2) to be "a plan which is unfunded and
is maintained by an employer primarily for the purpose of providing deferred compensation for a select group of management or
highly compensated employees" within the meaning of sections 201(2), 301(a)(3) and 401(a)(1) of the Employee Retirement
Income Security Act of 1974. Notwithstanding any other provision of this Plan, this Plan shall be interpreted, operated and
administered in a manner consistent with these intentions.
2. Effective Date.
The Plan was originally effective November 18, 1998. Except as specifically set forth below, this restatement of the Plan
is effective as of April 1, 2024.
3. Definitions.
Account - means a bookkeeping account established by the Company for each Participant electing to defer Eligible
Income under the Plan, which may include sub-accounts for different types of Eligible Income deferred and for amounts payable
at different times and/or payable in different forms.
Acquisition Retention Bonus - means a bonus provided to a Newly Hired Eligible Employee who continues employment
with the Company or a Designated Subsidiary after the acquisition of a business by the Company or a Designated Subsidiary or
who begins employment with the Company or a Designated Subsidiary as part of a strategic alliance.
Affiliate - means any corporation or other entity that is treated as a single employer with the Company under Code
section 414.
1
Annual Base Salary - means the regular annual base salary paid to an Eligible Employee.
Annual Bonus - means the amount payable to an Eligible Employee as an annual bonus that is awarded in connection
with the Company's annual process under the Annual Bonus Plan or the cash portion of awards under the Executive Incentive
Plan.
Date of Hire - means the date of a Participant's first day of active employment with the Company and its Affiliates.
Designated Subsidiary - means a subsidiary of the Company that has been approved for participation in the Plan by the
Senior HR Officer. A listing of the Designated Subsidiaries is in Appendix A.
Disabled - means:
(a) A Participant (1) is unable to engage in any substantial gainful activity by reason of any medically determinable
physical or mental impairment which can be expected to result in death or can be expected to last for a continuous period of not
less than 12 months, or (2) is, by reason of any medically determinable physical or mental impairment which can be expected to
result in death or can be expected to last for a continuous period of not less than 12 months, receiving income replacement
benefits for a period of not less than 3 months under an accident and health plan covering employees of the participant's
employer.
(b) The Plan Administrator, in its complete and sole discretion, shall determine whether a Participant is Disabled. The
Plan Administrator may require that the Participant submit to an examination on an annual basis, at the expense of the Company,
by a competent physician or medical clinic selected by the Plan Administrator to assist in determining whether the Participant is
Disabled. On the basis of such medical evidence, the determination of the Plan Administrator as to whether or not the Participant
is Disabled (or whether such Participant continues to be Disabled) shall be conclusive.
(a)An Employee of the Company or a Designated Subsidiary working in the U.S. at the Company's stock level 68 or
above and, effective with respect to Eligible Income earned for periods beginning on or after January 1, 2012, an Employee of the
Company or a Designated Subsidiary working in the U.S. at the Company's stock level 67 or above.
(b)An Employee meeting the criteria of subsection (a) will not fail to be considered an Eligible Employee solely as a result
of being on paid or unpaid leave.
Eligible Income - means compensation which may be deferred under the Plan, as from time to time determined by the
Plan Administrator, including without limitation (1) Regular Enrollment Compensation and (2) New Hire Enrollment
Compensation.
Amounts will qualify as "Eligible Income" only if the Participant is on the U.S. payroll of the Company or its Affiliates at the time the
amount is payable to the Participant absent deferral. For
2
the avoidance of doubt, “Eligible Income” does not include severance pay, revenue-based incentives, commitment-based
incentives, SCA bonuses, or any other pay that the Plan Administrator does not classify as Regular Enrollment Compensation or
New Hire Enrollment Compensation.
Employee - means an individual who is a regular employee on the U.S. payroll of the Company or its Affiliates. The term
"Employee" shall not include a person hired as an independent contractor, leased employee, consultant, or a person otherwise
designated by the Company or an Affiliate as not eligible to participate in the Plan, even if such person is determined to be a
common law employee of the Company or an Affiliate, retroactively or prospectively, by any governmental or judicial authority.
ERISA - means the Employee Retirement Income Security Act of 1974, as amended.
Fiscal Year Compensation - means "fiscal year compensation" as defined under Treas. Reg. § 1.409A-2(a)(6) or any
successor thereto.
Hire Date - means the date an Employee becomes employed by the Company or a Designated Subsidiary. In the case
of an individual who becomes an Employee upon the acquisition of a business by the Company or a Designated Subsidiary, the
Employee's "Hire Date" shall be such Employee’s transfer date.
Investment Options - means a set of investment options, which may include investment options offered under the 401(k)
Plan, and which are from time to time determined by the Plan Administrator and used to credit earnings, gains, and losses on
Account balances.
Key Employee - means an employee treated as a "specified employee" under Code section 409A(a)(2)(B)(i) as of such
employee’s Separation from Service (i.e., a key employee (as defined under Code section 416(i) without regard to paragraph (5)
thereof) of a corporation any stock of which is publicly traded on an established securities market or otherwise). Key Employees
shall be determined in accordance with Code section 409A, using a December 31 identification date. A listing of Key Employees
as of an identification date shall be effective for the 12-month period beginning on the April 1 following the identification date.
New Hire Enrollment Compensation - means compensation for a Newly Hired Eligible Employee which is from time to
time determined by the Plan Administrator, including without limitation a (1) Signing Bonus and (2) Acquisition Retention Bonus.
Newly Hired Eligible Employee - means an individual hired by the Company or a Designated Subsidiary who meets the
criteria for an Eligible Employee on such individual’s Hire Date, provided that an individual who has previously worked for the
Company or an Affiliate will only qualify as a "Newly Hired Eligible Employee" if such individual meets the requirements of Treas.
Reg. § 1.409A-2(a)(7) or any successor thereto. Generally, a re-hired individual will meet these requirements if (1) such
individual has been paid any and all amounts due under the Plan (and any plans required to be aggregated with the Plan under
Code section 409A) prior to re-hire, or (2) such individual has not been eligible to participate, other than the accrual of earnings,
in the Plan (or any other plan required to be aggregated with the Plan under Code section 409A) for at least 24 months.
Open Enrollment - means the period or periods during each Plan Year when Eligible Employees may elect to defer
amounts under the Plan. Open Enrollment shall be held at the time or times designated by the Plan Administrator.
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Participant - means an Eligible Employee who elects to defer Eligible Income under the Plan.
Performance-Based Compensation - means "performance-based compensation" as defined under Code section 409A.
Plan - means the Microsoft Corporation Deferred Compensation Plan, as amended from time to time.
Plan Administrator - means the Senior HR Officer or, with respect to the eligibility of executive officers of the Company
to participate in the Plan, the Compensation Committee of the Board.
Plan Year - means the 12-month period from January 1 to December 31.
Pre-2014 Election Amount - means an amount deferred under the Plan (and earnings thereon) pursuant to a deferral
election that (1) becomes irrevocable during an Open Enrollment period occurring before July 1, 2013, or (2) is made by a Newly
Hired Eligible Employee under Section 5.1(b)(ii) and becomes irrevocable on or before December 31, 2013. Thus, Annual Base
Salary amounts deferred after 2013 and Annual Bonuses deferred based on elections made after 2013 will not be considered
Pre-2014 Election Amounts.
Regular Enrollment Compensation - means compensation which is from time to time determined by the Plan
Administrator, including without limitation (1) Annual Base Salary and (2) Annual Bonus.
Retirement Age - means one specified date for each Participant occurring on the earlier of: (1) Participant's attainment
of age sixty-five (65), or (2) the later of Participant's attainment of age fifty-five (55) or the tenth (10th) anniversary of such
Participant’s Date of Hire. When an Employee becomes eligible to participate in the Plan, the Plan Administrator shall determine
the Retirement Age for the Employee as one specified date in accordance with the foregoing.
Senior HR Officer - means the senior officer in charge of the Human Resources department.
Separation from Service or Separates from Service - means a "separation from service" with the Company and its
Affiliates within the meaning of Code section 409A.
Signing Bonus - means a bonus provided to a Newly Hired Eligible Employee upon acceptance of an offer of
employment with the Company or a Designated Subsidiary, including bonuses provided to a Newly Hired Eligible Employee who
accepted an offer to continue employment with the Company or a Designated Subsidiary after the acquisition of a business by
the Company or a Designated Subsidiary or to begin employment with the Company or Designated Subsidiary as part of a
strategic alliance.
401(k) Plan - means the Microsoft Corporation Savings Plus 401(k) Plan.
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4. Participation.
4.1.An Eligible Employee becomes an active Participant in the Plan on the date the Eligible Employee first enrolls in the
Plan by electing to defer all or any portion of such Eligible Employee’s Eligible Income. An Eligible Employee may enroll in the
Plan during Open Enrollment in accordance with Section 5.1(b)(i) or pursuant to Section 5.1(c). A Newly Hired Eligible Employee
may enroll before such Newly Hired Eligible Employee’s Hire Date in accordance with 5.1(b)(ii).
4.2.An Eligible Employee who has been an active Participant under the Plan will cease to be a Participant on the date
such Eligible Employee’s Account is fully distributed.
5. Participant Accounts.
(a) Initial Deferral Election. An Eligible Employee may make an irrevocable election to defer the following
types of Eligible Income in one (1) percent increments up to the specified maximum percentages:
(i) An Eligible Employee may elect to defer up to 75% of such Eligible Employee’s Annual Base
Salary.
(iii) An Eligible Employee may elect to defer up to 90% of New Hire Enrollment Compensation.
Eligible Employees are not permitted to defer gains on the exercise of a stock option under the Plan after December 31, 2004.
(i) An Eligible Employee may make an election to defer one or more types of Regular Enrollment
Compensation during an Open Enrollment period that occurs in the Plan Year preceding the Plan Year in which the Regular
Enrollment Compensation begins to be earned. A deferral election shall be made in accordance with procedures established by
the Plan Administrator. An Employee's election during such an Open Enrollment period will not be given effect if the Employee
ceases to be an Eligible Employee by the last day of the month in which the Open Enrollment period occurs.
(ii) A Newly Hired Eligible Employee may make an election to defer one or more types of New Hire
Enrollment Compensation in accordance with procedures established by the Plan Administrator, provided such election occurs
before such Newly Hired Eligible Employee’s Hire Date and such election shall only apply to amounts earned after the election is
filed. A Newly Hired Eligible Employee may make an election to defer Regular Enrollment Compensation during an Open
Enrollment period that follows or coincides with such Newly Hired Eligible Employee’s Hire Date.
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(c) Alternative Election Deadlines. Notwithstanding the rules in subsection (b), if the Plan Administrator, in its
sole discretion, determines that:
(ii) Eligible Income constitutes Fiscal Year Compensation, the Plan Administrator may establish
procedures, including an Open Enrollment period, under which an Eligible Employee may elect to defer such Fiscal Year
Compensation, but such election must be made no later than the last day of the Company's fiscal year immediately preceding
the first fiscal year in which services are performed related to such Eligible Income.
An Employee's election under this Section will not be given effect if the Employee ceases to be an Eligible
Employee by the deadline stated above for making such an election.
(d) Cancellation of Election. If a Participant becomes Disabled, receives a hardship withdrawal under the
401(k) Plan, or the Plan Administrator determines the Participant meets the requirements to obtain a distribution under Section
6.6 on account of an unforeseeable emergency (regardless of whether such distribution is actually made) during a Plan Year,
such Participant’s deferrals for such Plan Year shall be cancelled. For the avoidance of doubt, this Section 5.1(d) shall not
affect such Participant’s deferral election made during Open Enrollment in such Plan Year with respect to amounts earned or
payable in a subsequent Plan Year.
5.2. Crediting of Deferrals. Eligible Income deferred by a Participant under the Plan shall be credited to the Participant's
Account as soon as practicable after the amounts would have otherwise been paid to the Participant.
5.3. Vesting. A Participant shall at all times be one-hundred (100) percent vested in any amounts credited to such
Participant’s Account.
5.4. Investments and Earnings. The Company shall periodically credit gains, losses and earnings to a Participant's
Account, until the full balance of the Account has been distributed. Amounts shall be credited to a Participant's Account under this
Section based on the results that would have been achieved had amounts credited to the Account been invested as soon as
practicable after crediting into the Investment Options selected by the Participant. The Plan Administrator shall specify procedures
to allow Participants to make elections as to the deemed investment of amounts newly credited to such Participants’ Accounts, as
well as the deemed investment of amounts previously credited to such Participants’ Accounts. Nothing in this Section or otherwise
in the Plan, however, will require the Company to actually invest any amounts in such Investment Options or otherwise.
5.5. Employment, State and Local Taxes. The Participant's share of FICA and FUTA taxes, or any state or local taxes,
owed on Eligible Income the Participant elects to defer shall be deducted from the amount deferred or from other compensation
payable to the Participant, at the election of the Company in accordance with Code section 409A.
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6. Distribution of Account Balances.
(a) A Participant may elect to have amounts deferred under the Plan (and earnings thereon) distributed in a
lump sum payment or in annual installments over a period ranging from three (3) to fifteen (15) years.
(b) A Participant must specify the form in which a deferred amount (and earnings thereon) will be distributed at
the time of making the initial deferral election under Section 5.1.
(c) Notwithstanding the distribution form elected under subsection (a), if at the time a portion of a Participant's
Account is to be distributed, the portion of the balance to be distributed is less than $50,000, that portion shall be distributed in a
lump sum payment at such time, provided that this subsection (c) shall not apply to any amounts deferred under the Plan
pursuant to a deferral election that becomes irrevocable on or after June 30, 2011 (and earnings thereon).
6.2. Distribution Time of Post-2013 Election Amounts. The rules in this Section 6.2 shall apply to amounts deferred
under the Plan, excluding any portion of a Participant's Account attributable to Pre-2014 Election Amounts.
(a) A Participant may elect to have distribution of a deferred amount (and earnings thereon) commence as of
the following dates:
(ii) Upon the Participant's Separation from Service (in which case distributions will commence in
the month following Separation from Service).
(b) A Participant must specify such Participant’s distribution commencement election at the time of making the
initial deferral election under Section 5.1.
(c) If a Participant elects to have a deferred amount distributed as of a specified time, the specified time must
be at least twelve (12) months after the date on which the final payment of the deferred amount would have been made to the
Participant absent deferral.
6.3. Distribution of Pre-2014 Election Amounts Upon Separation from Service. The rules in this Section 6.3 shall only
apply to Pre-2014 Election Amounts.
(a)If a Participant has reached Retirement Age at the time of Separation from Service, the distribution of a
Pre-2014 Election Amount will commence as follows:
(i) If the Participant elected commencement upon Retirement, the distribution will
commence in the month following Retirement.
(ii) If the Participant elected commencement upon a specified time, the distribution will
commence in the specified month and year.
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(b)Notwithstanding a Participant's elections with respect to Pre-2014 Election Amounts, (i) if a Participant
Separates from Service prior to reaching Retirement Age, the portion of such Participant’s Account balance attributable to Pre-
2014 Election Amounts shall be distributed in an immediate lump sum payment in the month following the Separation from
Service, and (ii) if a Participant becomes Disabled prior to attaining Retirement Age while employed with the Company or an
Affiliate, the portion of such Participant’s Account balance attributable to Pre-2014 Election Amounts shall be distributed in an
immediate lump sum payment in the month following the date the Participant becomes Disabled.
6.4. Key Employee Delay. Except as otherwise permitted under IRS guidance, if a distribution is to be made upon the
Separation from Service of a Key Employee, distribution may not be made before the date which is six months after the date of the
Key Employee's Separation from Service (or, if earlier, before the date of death of the Key Employee). Any payments that would
otherwise be made during this period of delay shall be paid in accordance with the elected distribution method and the terms of the
Plan in the seventh month following Separation from Service (or, if earlier, following the Key Employee's death in accordance with
Sections 6.5(a) and (b) below).
(a) Notwithstanding a Participant's elections with respect to Pre-2014 Election Amounts, if a Participant dies
prior to attaining Retirement Age while employed with the Company or an Affiliate, the portion of such Participant’s Account
balance attributable to the Pre-2014 Election Amounts shall be distributed to the Participant's beneficiary in an immediate
single lump sum payment as soon as administratively feasible following the Participant's death. For the avoidance of doubt, if a
Participant attains Retirement Age while employed with the Company or an Affiliate, and dies thereafter (whether employed by
the Company or an Affiliate at the time of death or not), the portion of such Participant’s Account balance attributable to the
Pre-2014 Election Amounts shall be distributed to the Participant's beneficiary in the time and form of payment elected by the
Participant under Section 6.1 and 6.3.
(b) Notwithstanding a Participant's elections under Sections 6.1 and 6.2, if a Participant dies, such
Participant’s Account balance, excluding any portion attributable to Pre-2014 Election Amounts, shall be distributed to the
Participant's beneficiary in a single lump sum payment as soon as administratively feasible following the Participant's death.
(c) A Participant shall designate a beneficiary prior to death in accordance with procedures established by the
Plan Administrator. If a Participant has not properly designated a beneficiary or if no designated beneficiary is living on the date
of distribution, the Participant’s Account shall be distributed to the Participant's beneficiary designated under the 401(k) Plan, or
if no designated beneficiary under the 401(k) Plan is living, in accordance with the default provisions under the 401(k) Plan.
(d) For purposes of determining the proper death beneficiary under this Plan, this Plan shall not be interpreted
as preempting applicable state law regarding the ownership rights of Accounts upon a Participant's death. For example,
although this Plan states that upon a Participant's death, Account balances will be paid to such Participant’s beneficiary, the
personal representative may be obligated to pay any benefits owed to a spouse or otherwise as a result of any applicable
community property laws.
6.6. Withdrawals for Unforeseeable Emergency. A Participant may withdraw all or any portion of such Participant’s
Account balance for an Unforeseeable Emergency. The amounts
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distributed with respect to an Unforeseeable Emergency may not exceed the amounts necessary to satisfy such Unforeseeable
Emergency plus amounts necessary to pay taxes reasonably anticipated as a result of the distribution, after taking into account the
extent to which such hardship is or may be relieved through reimbursement or compensation by insurance or otherwise or by
liquidation of the Participant's assets (to the extent the liquidation of such assets would not itself cause severe financial hardship)
or by cessation of deferrals under the Plan. "Unforeseeable Emergency" means for this purpose a severe financial hardship to a
Participant resulting from an illness or accident of the Participant, the Participant's spouse, or a dependent of the Participant, loss
of the Participant's property due to casualty, or other similar extraordinary and unforeseeable circumstances arising as a result of
events beyond the control of the Participant.
Unless otherwise required by IRS guidance, a Participant shall not be required to take any available hardship
withdrawals from the 401(k) Plan before being eligible to receive a withdrawal under this section.
6.7. Changes in Time or Form of Distribution. To the extent permitted in accordance with procedures established by the
Plan Administrator, including (without limitation) restrictions with respect to the frequency with which participants can make such
elections, a Participant may make one or more subsequent elections to change the time or form of a distribution to be made as of a
specified time or upon the occurrence of a distributable event for a deferred amount, but such an election will be effective only if
the following conditions are satisfied:
(a) The election may not take effect until at least twelve (12) months after the date on which the
election is made;
(b) A distribution may not be made earlier than at least five (5) years from the date the distribution
would have otherwise been made;
(c) In the case of an election to change the time or form of a distribution payable as of a specified
time, the election must be made at least twelve (12) months before the date of the first scheduled distribution; and
(d) The election may not result in an impermissible acceleration of payment prohibited under Code
section 409A.
6.8. Effect of Taxation. If a portion of the Participant's Account balance is includible in income under Code section 409A,
such portion shall be distributed immediately to the Participant.
6.9. Payment of Taxes. If state, local, or foreign tax obligations arise from participation in the Plan that apply to an
amount deferred under the Plan before such amount is paid or made available to the Participant (the "Taxes"), the Company shall
pay a portion of such deferred amount by distribution (a) to the Participant in the form of withholding pursuant to provisions of
applicable state, local, or foreign law; or (b) directly to the Participant. In no event shall the total payment under this Section 6.9
exceed the aggregate amount of the Taxes, and the income tax withholding related to such Taxes.
6.10. Settlement of Bona Fide Dispute. Subject to certain presumptions under Code section 409A, if an arm's length,
bona fide dispute between a Participant and the Company arises as to the Participant's right to an amount deferred under the Plan,
the payment of the deferred amount as part of a settlement of such dispute shall be distributed immediately to the Participant.
9
6.11. Offset for Obligations to Company. If the Participant has any debt, obligation or other liability representing an
amount owing to the Company (the "Debt"), incurred in the ordinary course of such Participant’s employment relationship, the
Company shall offset the Debt against the Participant's Account balance. The Company shall reduce the Participant's Account
balance in satisfaction of the Debt at the same time and in the same amount as the Debt otherwise would have been due and
collected from the Participant; provided however, in no event shall the amount of such offset in any of the Company's taxable years
exceed $5,000.
6.12. 2005 Deferred Compensation. Except as provided in Appendix C, Sections 6.1 - 6.11 shall govern the distribution of
compensation earned and deferred under the Plan during the 2005 Plan Year.
6.13. Pre-2005 Deferrals. Notwithstanding the foregoing, Appendix B governs the distribution of amounts that were
earned and vested (within the meaning of Code section 409A and regulations thereunder) under the Plan prior to 2005 (and
earnings thereon) and are exempt from the requirements of Code section 409A.
7. Administration.
7.1. General Administration. The Plan Administrator shall be responsible for the operation and administration of the
Plan and for carrying out the provisions hereof. The Plan Administrator shall have the full authority and discretion to make,
amend, interpret, and enforce all appropriate rules and regulations for the administration of this Plan and decide or resolve any
and all questions, including interpretations of this Plan, as may arise in connection with this Plan. Except as otherwise provided in
Section 7.2, any such action taken by the Plan Administrator shall be final and conclusive on any party. To the extent the Plan
Administrator has been granted discretionary authority under the Plan, the Plan Administrator's prior exercise of such authority
shall not obligate it to exercise its authority in a like fashion thereafter. The Plan Administrator shall be entitled to rely conclusively
upon all tables, valuations, certificates, opinions and reports furnished by any actuary, accountant, controller, counsel or other
person employed or engaged by the Company with respect to the Plan. The Plan Administrator may, from time to time, employ
agents and delegate to such agents, including other employees of the Company, such administrative duties as it sees fit.
(a) Filing a Claim. A Participant or the Participant’s authorized representative may file a claim for benefits
under the Plan. Any claim must be in writing and submitted to the Senior HR Officer at such address as may be specified from
time to time. Claimants will be notified in writing of approved claims. A claim is considered approved only if its approval is
communicated in writing to a claimant.
(b) Denial of Claim. If a Participant’s claim is denied, in whole or in part, a written notice will be furnished to
the claimant within 90 days of the date on which the claim is received by the Senior HR Officer. If special circumstances (such
as for a hearing) require a longer period, the claimant will be notified in writing, prior to the expiration of the 90-day period, of the
reasons for an extension of time; provided, however, that no extensions will be permitted beyond 90 days after the expiration of
the initial 90-day period.
(c) Reasons for Denial. A denial or partial denial of a claim will be dated and signed by the Senior HR Officer
and will clearly set forth:
10
(ii) specific reference to pertinent Plan provisions on which the denial is based;
(iii) a description of any additional material or information necessary for the claimant to perfect the
claim and an explanation of why such material or information is necessary; and
(iv) an explanation of the procedure for review of the denied or partially denied claim set forth below,
including the claimant's right to bring a civil action under ERISA section 502(a) following an adverse benefit determination on
review.
(d) Review of Denial. Upon denial of a claim, in whole or in part, a claimant or such claimant’s duly authorized
representative will have the right to submit a written request to the Senior HR Officer for a full and fair review of the denied claim
by filing a written notice of appeal with the Senior HR Officer within 60 days of the receipt by the claimant of written notice of the
denial of the claim. A claimant or the claimant's authorized representative will have, upon request and free of charge,
reasonable access to, and copies of, all documents, records, and other information relevant to the claimant's claim for benefits
and may submit issues and comments in writing. The review will take into account all comments, documents, records, and other
information submitted by the claimant relating to the claim, without regard to whether such information was submitted or
considered in the initial benefit determination.
If the claimant fails to file a request for review within 60 days of the claim denial notification, the claim will be deemed
abandoned and the claimant precluded from reasserting it. If the claimant does file a request for review, the claimant’s request
must include a description of the issues and evidence the claimant deems relevant. Failure to raise issues or present evidence
on review will preclude those issues or evidence from being presented in any subsequent proceeding or judicial review of the
claim.
(e) Decision Upon Review. The Senior HR Officer will provide a prompt written decision on review. If the claim
is denied on review, the decision shall set forth:
(ii) specific reference to pertinent Plan provisions on which the adverse determination is based;
(iii) a statement that the claimant is entitled to receive, upon request and free of charge, reasonable
access to, and copies of, all documents, records, and other information relevant to the claimant's claim for benefits; and
(iv) a statement describing any voluntary appeal procedures offered by the Plan and the claimant's
right to obtain the information about such procedures, as well as a statement of the claimant's right to bring an action under ERISA
section 502(a).
A decision will be rendered no more than 60 days after the Senior HR Officer's receipt of the request for review, except
that such period may be extended for an additional 60 days if the Senior HR Officer determines that special circumstances
(such as the need for a hearing) require such extension. If an extension of time is required, written notice of the extension will be
furnished to the claimant before the end of the initial 60-day period.
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(f) Finality of Determinations; Exhaustion of Remedies. To the extent permitted by law, decisions reached
under the claims procedures set forth in this Section shall be final and binding on all parties. No legal action for benefits under
the Plan shall be brought unless and until the claimant has exhausted such claimant’s remedies under this Section. In any such
legal action, the claimant may only present evidence and theories which the claimant presented during the internal claims and
appeals procedure. Any claims which the claimant does not in good faith pursue through the review stage of the procedure shall
be treated as having been irrevocably waived. Judicial review of a claimant's denied claim shall be limited to a determination of
whether the denial was an abuse of discretion based on the evidence and theories the claimant presented during the internal
claims and appeals procedure. Any suit or legal action initiated by a claimant under the Plan must be brought by the claimant no
later than one year following a final decision on appeal by the Senior HR Officer. The one-year limitation on suits for benefits will
apply in any forum where a claimant initiates such suit or legal action.
(g) Disability Claims. Claims for disability benefits shall be determined under the DOL Regulation section
2560.503-1 which is hereby incorporated by reference.
8.1. Amendment or Termination. The Company reserves the right to amend or terminate the Plan when, in the sole
discretion of the Company, such amendment or termination is advisable, pursuant to a resolution or other action taken by the
Plan Administrator.
Notwithstanding the foregoing, no amendment of the Plan shall apply to amounts that were earned and vested (within
the meaning of Code section 409A and regulations thereunder) under the Plan prior to 2005, unless the amendment
specifically provides that it applies to such amounts. The purpose of this restriction is to prevent a Plan amendment from
resulting in an inadvertent "material modification" to amounts that are "grandfathered" and exempt from the requirements of
Code section 409A.
8.2. Effect of Amendment or Termination. No amendment or termination of the Plan shall decrease the amounts
credited to a Participant's Account as of such amendment or termination. Upon termination of the Plan, Participants' Account
balances shall be distributed in accordance with the terms of Section 6, unless the Company determines in its sole discretion
that all such amounts shall be distributed upon termination in accordance with the requirements under Code section 409A.
9. General Provisions.
9.1. Rights Unsecured. The right of a Participant or the Participant’s beneficiary to receive a distribution hereunder
shall be an unsecured claim against the general assets of the Company, and neither the Participant nor the Participant’s
beneficiary shall have any rights in or against any amount credited to any Account or any other assets of the Company. The
Plan at all times shall be considered entirely unfunded for tax purposes. Any funds set aside by the Company for the purpose of
meeting its obligations under the Plan, including any amounts held by a trustee, shall continue for all purposes to be part of the
general assets of the Company and shall be available to its general creditors in the event of the Company's bankruptcy or
insolvency. The Company's obligation under this Plan shall be that of an unfunded and unsecured promise to pay money in the
future.
9.2. No Right to Eligible Income. Nothing in this Plan shall be construed to give any Eligible Employee any right to be
granted Eligible Income or any other type of compensation.
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9.3. No Enlargement of Rights. No Participant or beneficiary shall have any right to receive a distribution under the
Plan except in accordance with the terms of the Plan. Establishment of the Plan shall not be construed to give any Participant
the right to continue to be employed by or provide services to the Company or its affiliates or to employment that is not
terminable at will.
9.4. No Guarantee of Benefits. Nothing contained in the Plan shall constitute a guarantee by the Company or any
other person or entity that the assets of the Company will be sufficient to pay any benefits hereunder.
9.5. Nonalienation of Benefits. This Plan inures to the benefit of and is binding upon the parties hereto and their
successors, heirs and assigns; provided, however, that the amounts credited to a Participant's Account are not, except as
provided in Sections 9.6 and 6.11, subject in any manner to anticipation, alienation, sale, transfer, assignment, pledge,
encumbrance, charge, garnishment, execution or levy of any kind, either voluntary or involuntary, and any attempt to anticipate,
alienate, sell, transfer, assign, pledge, encumber, charge or otherwise dispose of any right to any benefits payable hereunder,
will be null and void and not binding on the Plan or the Company.
9.6. Taxes. In addition to its rights under Section 5.5, the Company or other payor may withhold from a benefit
payment under the Plan or a Participant's wages any federal, state, or local taxes required by law to be withheld with respect to
a payment or accrual under the Plan, and shall report such payments and other Plan-related information to the appropriate
governmental agencies as required under applicable law.
9.7. Participant's Cooperation. The Participant shall cooperate with the Company by furnishing any and all
information requested by the Plan Administrator in order to facilitate the payment of benefits hereunder, taking such physical
examinations as the Plan Administrator may deem necessary and taking such other actions as may be requested by the Plan
Administrator. If the Participant refuses to cooperate, the Company shall have no further obligation to the Participant under the
Plan.
9.8. Incapacity of Recipient. If any person entitled to a distribution under the Plan is deemed in the Plan
Administrator’s sole discretion to be incapacitated or otherwise incapable of personally receiving such payment, then, unless
and until a claim for such payment is made by a duly appointed guardian or other legal representative of such person, the Plan
Administrator may provide for such payment or any part thereof to be made to any other person or institution then contributing
toward or providing for the care and maintenance of such person. Any such payment shall be a payment for the account of such
person and a complete discharge of any liability of the Company and the Plan with respect to the payment.
9.9. Legally Binding. In the event of any consolidation, merger, acquisition or reorganization, the obligations of the
Company under this Plan shall continue and be binding on the Company and its successors or assigns. The rights, privileges,
benefits and obligations under the Plan are intended to be legal obligations of the Company and binding upon the Company, its
successors and assigns.
9.10. Unclaimed Benefits. Each Participant shall keep the Plan Administrator informed of the Participant’s current
address and the current address of the Participant’s designated beneficiary. The Plan Administrator shall not be obligated to
search for the whereabouts of any person if the location of a person is not made known to the Plan Administrator.
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9.11. Severability. In the event any provision of the Plan shall be held invalid or illegal for any reason, any illegality or
invalidity shall not affect the remaining parts of the Plan, but the Plan shall be construed and enforced as if the illegal or invalid
provision had never been inserted.
9.12. Words and Headings. Words in any gender shall include all genders and the singular shall include the plural,
and vice versa, unless qualified by the context. Any headings used herein are included for ease of reference only, and are not
to be construed so as to alter the terms hereof.
9.13. Applicable law and Venue. To the extent not preempted by federal law, the Plan shall be governed by the laws of
the State of Washington. In the event the Company or any Participant (or beneficiary) initiates litigation related to this Plan, the
venue for such action will be in King County, Washington.
9.14. Waiver of Breach. The waiver by the Company of any breach of any provision of the Plan by the Participant shall
not operate or be construed as a waiver of any subsequent breach by the Participant.
9.15. Notice. Any notice or filing required or permitted to be given to the Plan Administrator under the Plan shall be
sufficient if in writing and hand-delivered, or sent by first class mail to the principal office of the Company, directed to the
attention of the Plan Administrator. Such notice shall be deemed given as of the date of delivery, or, if delivery is made by mail,
as of the date shown on the postmark.
9.16. Attorneys' Fees and Costs. In the event that a dispute regarding benefits arises between the Company or Plan
Administrator and a Participant (or beneficiary) and such dispute is resolved through arbitration or litigation in court, the
prevailing party(ies) shall be entitled to their reasonable attorneys' fees and costs incurred in such action.
The Company has caused this restated Plan to be duly adopted and executed on ______________________.
14
APPENDIX A
DESIGNATED SUBSIDIARIES
15
APPENDIX B
GRANDFATHERED AMOUNTS
Distribution of amounts that were earned and vested (within the meaning of Code section 409A and regulations
thereunder) under the Plan prior to 2005 (and earnings thereon) and are exempt from the requirements of Code section 409A
shall be made in accordance with the Plan terms as in effect on December 31, 2004 and as summarized in this Appendix B.
B.1 Timing. As soon as practicable following the final day of the Deferral Period for a specific deferral, the Company
will distribute to the Participant (or in the case of the Participant's death, the Participant’s estate), all proceeds in the Participant's
Deferred Bonus Account and will issue to the Participant (or in the event of the Participant's death, the personal representative or
beneficiaries of the Participant’s estate) shares of Stock credited to the Participant's Deferred Stock Option Gain Account, that
are attributed to that deferral. With respect to a specific deferral, the final day of the Deferral Period shall be the earliest of the
last day of the Deferral Period selected by the Participant or the date such Participant has a Termination of Employment. Upon
Termination of Employment, a Participant will have the same rights with respect to an unexercised Option that such Participant
would have if the Participant had not elected to defer the Stock Option Gain relating to that Option. The portion of a Participant's
Accounts that can be attributed to a specific deferral shall be determined in the sole discretion of the Plan Administrator.
B.2 Extension of Deferral Period. On a one time basis with respect to each deferral, a Participant may elect in
accordance with procedures established by the Plan Administrator to extend the Deferral Period for a Bonus or Stock Option
Gain for an additional five (5), seven (7), or ten (10) years, provided that such extension is elected in the calendar year prior, and
at least six (6) months prior, to the expiration of the initial Deferral Period and the Participant is an Eligible Executive at the time
such Participant makes the election to extend the Deferral Period.
B.3 Disability. In the event of a Participant's Disability and upon application by such Participant, the Plan
Administrator may determine that payment of all, or part, of such Participant's Accounts shall be made in a different manner, or
on an earlier date than the time or times specified in Section 8.1 above, but only to the extent determined by the Plan
Administrator to be reasonably required to satisfy the Participant's need.
B.4 Investment of Accounts. Notwithstanding Section 5.4, a Participant shall not have the right to select among
Investment Options for amounts credited to the Participant's Deferred Stock Option Gain Account. Such amounts shall be treated
as if invested in Stock at all times.
B.5 Definitions. For purposes of this Appendix B, the following terms shall have the meanings indicated below:
Bonus means the amount payable by the Company to an Eligible Employee as an individual performance bonus,
executive bonus or any other bonus/incentive award that is approved by the Plan Administrator for deferral under the Plan.
Deferral Period means with respect to a specific deferral of a Bonus or Stock Option Gain, the period of five (5),
seven (7), or ten (10) years from the date on which the corresponding Bonus would otherwise have been paid or the date the
Option was scheduled to expire had it not been exercised; provided that, in the event of the Participant's Termination of
Employment, the Deferral Period shall end on the date of Termination of Employment.
16
Deferred Bonus Account means a bookkeeping account established for Bonuses deferred under the Plan.
Deferred Stock Option Gain Account means a bookkeeping account established for Stock Option Gains deferred
under the Plan.
Disability means any long-term disability as defined under the Company's long-term disability plan. The Plan
Administrator, in its complete and sole discretion, shall determine a Participant's Disability. The Plan Administrator may require that
the Participant submit to an examination on an annual basis, at the expense of the Company, by a competent physician or medical
clinic selected by the Plan Administrator to assist in the determination of Disability. On the basis of such medical evidence, the
determination of the Plan Administrator as to whether or not a condition of Disability exists or continues shall be conclusive.
Eligible Executive means a full-time employee of the Company who is (i) an elected officer of the Company, (ii)
at the level of Vice President or above, (iii) at Level 16 or above on the Company's salary range, and (iv) working within the United
States of America. ln addition, the Plan Administrator may, in the Plan Administrator’s discretion, extend coverage to persons who
are selected by the Plan Administrator and who either (y) meet all of the foregoing requirements except that such person works
outside of the United States of America, or (z) is an officer of a subsidiary of the Company.
Mature Shares means shares of the Company's Stock delivered by a Participant in payment of the exercise price
of an Option; provided that Mature Shares shall not include any shares of the Company's Stock that may be received upon
exercise of such Option, nor Stock that the Participant purchased pursuant to a prior stock option exercise which occurred less than
six months prior to the exercise of such Option.
Option shall mean one or more non-qualified stock options, issued to a Participant under any stock option plan of
the Company, with respect to which the Participant has elected to defer the Stock Option Gain. Option shall not include any rights
under the Company's Employee Stock Purchase Plan.
Stock Option Gain means the number of shares underlying an Option minus the number of Mature Shares
required to pay the exercise price for those shares. For example, if a Participant elects to defer the gain on 100 shares and is
required to deliver 10 shares of Stock as payment for the exercise price on the 100 shares, the Stock Option Gain will be 90 shares.
Termination of Employment means the termination of the Participant's employment relationship with the Company
for any reason including, without limitation, involuntary termination with or without cause, voluntary termination, disability, death, or
retirement.
17
APPENDIX C
This Appendix C sets forth the special rules applicable to compensation eligible for deferral under the Plan from January
1, 2005 through December 31, 2005. Unless otherwise defined herein, capitalized terms used but not otherwise defined herein
shall have the meanings given to them in the Plan and Appendix B.
C-1. 2005 Initial Deferral Elections. Notwithstanding anything in Section 5.1 of the Plan to the contrary and only with
respect to compensation earned during the 2005 Plan Year ("2005 Income"), an Eligible Employee may make an irrevocable
election to defer up to 100% of a Bonus in ten (10) percent increments. Eligible Employees are not permitted to defer gains on the
exercise of a stock option under the Plan after December 31, 2004.
C-2. Time of Distribution. The Company will distribute to the Participant (or in the case of the Participant's death, the
Participant’s estate) all proceeds in the Participant's Deferred Bonus Account that are attributed to a specific deferral upon the
earlier of: (1) the last day of the Deferral Period elected by the Participant; or (2) the date of the Participant's Separation from
Service; provided that, if a distribution is to be made upon the Separation from Service of a Key Employee, such distribution is
subject to the six month delay set forth in Section 6.4 of the Plan.
For purposes of this Appendix C, "Deferral Period" means with respect to a specific deferral of a Bonus, the period, as
elected by the Participant at the time of the deferral election, of five (5), seven (7), or ten (10) years from the date on which the
corresponding Bonus would otherwise have been paid.
C-3. Changes in Time or Form of Distribution. To the extent the Company allows a Participant to make a subsequent
election to change the time or form of distribution of 2005 Income deferred under the Plan, such election will be effective only if
the conditions set forth in Section 6.7 of the Plan are satisfied.
C-4. General Application of the Plan. Other than as set forth above, the terms of the Plan in all other respects and in
compliance with Code section 409A shall govern the distribution of 2005 Income deferred under the Plan from January 1, 2005
through December 31, 2005.
18
Exhibit 19.1
1. PURPOSE
To prevent the misuse of material, nonpublic information about Microsoft or other publicly traded companies obtained by virtue of your
position at Microsoft.
2. SUMMARY
This policy and Federal and State securities laws prohibit a person from trading in securities of a company when that person has
material, nonpublic information relating to that company.
As an employee of Microsoft, you may have access to financial, business, or other information about Microsoft, or other companies, that
is both material and not available to the public. If you are in possession of material, nonpublic information about any company, including
Microsoft, the securities laws and Microsoft prohibit you from trading in (or gifting) the securities of that company, and you may not
disclose the information to anyone else, except as specifically authorized in the performance of your job responsibilities.
• immediate family members who live with you or use your address as their regular address (e.g., spouse, domestic partner,
minor children, college students, parents, grandparents, grandchildren, siblings and in-laws);
• trusts, if you are: (1) a trustee who has or shares investment control of the trust securities and you or a member of your
immediate family (whether or not they live with you) has an economic interest in the trust securities; (2) a beneficiary who has
or shares investment control; or (3) a person who has the power to revoke the trust; and
• partnerships or other entities over which you have a controlling influence.
You are responsible for assuring that individuals or entities listed above comply with this policy.
3. REQUIREMENTS
As an employee of Microsoft, you may have access to financial, business and other information about Microsoft or other companies.
When you possess information about Microsoft that is both material and nonpublic, the securities laws and Microsoft prohibit you from
buying or selling (or gifting) Microsoft securities.
1
Similarly, when you possess material, nonpublic information about any publicly traded company that you acquired through your role at
Microsoft, including but not limited to a customer or partner of Microsoft or an economically-linked company such as a competitor of
Microsoft, the securities laws and Microsoft prohibit you from buying or selling securities in that company.
• Information is 'material' if there is a substantial likelihood that a reasonable investor would consider it important in deciding
whether to buy or sell that company's securities.
• Information is 'nonpublic' if it has not been broadly communicated to the marketplace in a manner making it generally available
to the investing public. Rumors, even if true and widely reported in the media, do not constitute public disclosure unless
publicly confirmed by the company to which it relates.
• Financial results
• Internal projections that significantly differ from external expectations
• Significant proposed or pending acquisitions, dispositions, mergers or joint ventures
• Changes in key executives
• Significant plans, developments or problems related to important products and services
• Changes in the terms of a significant contract with a major customer or partner, or the acquisition or loss of such a contract
• Cybersecurity risks and incidents (including vulnerabilities and breaches)
• Significant litigation or regulatory actions
• Other notable transactions, events or developments outside the ordinary course of business
Material information can be good news or bad news, and can relate to any aspect of a company's business. Either way, the law prohibits
making profits and avoiding losses by using material, nonpublic information. It makes no difference whether you receive the information
during the course of your job responsibilities or overhear it in the hallway or lunchroom, or anywhere at or away from your normal
workplace.
Do not disclose material, nonpublic information about Microsoft, or another publicly traded company, to anyone else. This is considered
illegal 'tipping' and you could be held criminally liable under federal law even if you yourself did not make a trade.
Do not recommend or suggest that anyone else trade the securities of any company, including Microsoft, even if you do not disclose the
material, nonpublic information.
There are a few situations where transactions in securities are not prohibited even if you have material, nonpublic information.
• Purchases of Microsoft stock through an existing purchase election under the Employee Stock Purchase Plan (ESPP). However,
you may sell your ESPP shares only at a time when you do not have material, nonpublic information.
2
• Acquiring Microsoft stock through the vesting of employee Stock Awards. You may sell your Stock Award shares only at a time
when you do not have material, nonpublic information.
• Exercising options, if you pay the exercise price and withholding taxes in cash. Again, you may sell your shares only at a time
when you do not have material, nonpublic information.
• Trades made pursuant to a predetermined, written Rule 10b5-1 Trading Plan. For information on Trading Plans and the specific
policies and procedures associated with them, please visit the Rule 10b5-1 Trading plans page.
Microsoft has a policy requiring certain officers of the company (corporate vice presidents and above) and other designated employees
to only transact in Microsoft securities during specific times throughout the year, commonly referred to as 'trading windows'. Those
officers and employees will be notified if they are subject to the Restricted Trading Window Policy.
E. Ask Questions
If you have any questions about this policy or how it applies under certain circumstances, please visit the Insider trading compliance site
or contact (**)@microsoft.com.
4. PROCEDURE
Any person who knows of, or believes there is, a violation of this policy must report the violation immediately to (**)@microsoft.com.
5. EXCEPTIONS
6. ENFORCEMENT
Violation of this policy may result in disciplinary action, up to and including immediate termination of employment. Employees who
engage in insider trading or tipping may also be subject to civil and criminal fines, as well as imprisonment.
7. APPLICATION
3
8. COUNTRY OR BUSINESS UNIT SUPPLEMENT
9. RELATED DOCUMENTS
10. TRANSLATIONS
4
Exhibit 19.2
1. PURPOSE
This policy describes the restrictions on trading Microsoft securities that apply to Microsoft officers and other designated persons due to
their regular access to material, nonpublic information about Microsoft.
Members of the Senior Leadership Team (“SLT”) who are direct reports to the CEO (“SLT CEO Direct Reports”) are subject to an additional
notification requirement described below.
2. SUMMARY
Microsoft's officers and other designated employees are subject to additional trading restrictions for Microsoft securities to those set
forth in the General Insider Trading Policy. In general, if you fall in this group you may only trade (or gift) Microsoft securities during an
open window period when your trading status is designated as Trading Allowed in the Insider Trading Compliance Tool.
3. REQUIREMENTS
This policy applies to all transactions in Microsoft securities by Microsoft's officers and other employees with regular access to material,
nonpublic information (collectively 'Insiders'). In general, you will know you are an Insider and subject to this policy because you will be
notified. The requirements in this policy are in addition to the General Insider Trading Policy, which applies to all employees.
This policy applies to transactions involving Microsoft securities that are beneficially owned by Insiders. 'Beneficial ownership' is based
on the Insider's direct or economic interest in the securities. Some common examples of relationships that may give rise to beneficial
ownership include, but are not limited to:
• Microsoft shares owned by immediate family members who live with you or use your address as their regular address (e.g.,
spouse, domestic partner, minor children, college students, parents, grandparents, grandchildren, siblings and in-laws).
• Microsoft shares held in a trust, if the Insider is: (1) a trustee who has or shares investment control of the trust securities and
the Insider or a member of his or her immediate family (whether or not they live with you) has an economic interest in the trust
securities; (2) a beneficiary who has or shares investment control; or (3) a person who has the power to revoke the trust.
1
• Microsoft shares held in the name of a partnership or other entity over which the Insider has a controlling influence.
Insiders are responsible for assuring that individuals or entities who may have an interest in securities that are beneficially owned by the
Insider ('Covered Persons') comply with this policy. Accordingly, any reference below to 'Insiders' should be read to include 'Covered
Persons.'
If you are an Insider, you may only trade (or gift) Microsoft securities during an Open Window Period and when your status is Trading
Allowed in the Insider Trading Compliance Tool. However, even during an Open Window Period, you may not trade Microsoft securities if
you possess material, nonpublic information about Microsoft. For more information about material, nonpublic information, see the
General Insider Trading Policy.
An Open Window Period means a defined period of time following Microsoft's quarterly earnings release when the public has been
apprised of all relevant material information about Microsoft's recent business and financial performance.
• Open Window Periods typically begin with the opening of trading on the second full trading day following Microsoft's public
release of quarterly earnings, and end at the close of trading 15 business days before the end of the fiscal quarter in which the
earnings were released.
• For example, if Microsoft made an earnings announcement on a Thursday, the Open Window Period would open the following
Monday, and would end at the close of the trading 15 business days before the end of that fiscal quarter.
• After you become subject to this Restricted Trading Window Policy, and as long as you have an active restriction reason, you will
receive three emails each quarter from the insider trading compliance tool. (1) You will receive an email on the first business
day after the public release of quarterly earnings to confirm the date the trading window will open and that your trading status
will be Trading Allowed. (2) You will receive an email 14 calendar days before the trading window closes to let you know the
date when your trading status will change to No Trading Allowed. (3) You will receive an email on the date the window closes to
confirm that your trading status is No Trading Allowed.
• Occasionally, a quarterly window may be delayed, closed early, or skipped. You will be notified if this happens.
• Microsoft may also institute additional 'blackout periods' during which no trades may be made, at which time you should
receive notification of such restriction.
Do not make a trade in Microsoft securities until you receive notice that the Open Window Period has begun and you have confirmed
that your status in the Insider Trading Compliance Tool is Trading Allowed.
You may not disclose to any outside third party, including brokers or financial advisers, the terms of Microsoft's Open Window Period,
the date on which an Open Window Period has begun or ended, or that a blackout period has been designated. You may disclose your
status in the Insider Trading Compliance Tool as Trading Allowed or No Trading Allowed.
2
If your employment with Microsoft ends during a blackout period, you will be subject to the remainder of that blackout period. If your
employment with Microsoft ends during an Open Window Period, you will not be subject to the next blackout period. However, even if
you are not subject to our blackout period after you leave Microsoft, you should not trade in Microsoft securities if you are aware of
material, nonpublic information. That restriction stays with you as long as the information you possess is material and not publicly
disseminated within the meaning of the General Insider Trading Policy.
1. Stock Awards
Transactions involving Microsoft stock received by an Insider pursuant to a Stock Award may be made only during an Open Window
Period and your status in the Insider Trading Compliance Tool is Trading Allowed.
2. Gifts
Gifts of Microsoft stock may be made only during an Open Window Period and your status in the Insider Trading Compliance Tool is
Trading Allowed.
You may purchase Microsoft stock under Microsoft's Employee Stock Purchase Plan ('ESPP') at any time. However, you may only sell
Microsoft stock purchased pursuant to the ESPP during an Open Window Period and your status in the Insider Trading Compliance Tool is
Trading Allowed.
4. Stock Options
You may exercise stock options outside an Open Window Period only if you pay the exercise price and withholding taxes in cash, and
then hold the shares (known as an 'exercise and hold'). Any sale of stock as part of a broker-assisted cashless exercise of an option, any
other market sale for the purpose of generating the cash needed to pay the exercise price of an option, or any delivery of shares to pay
the exercise price (if permissible under the applicable stock plan) may only be done during an Open Window Period.
Sales of Microsoft stock outside of the Open Window Period or during a blackout period can only be made pursuant to an approved
written trading plan (known as a '10b5-1 Plan') that you entered into at a time that sales could be made in accordance with the
restrictions set forth in Section B above. To learn more, please visit the Rule 10b5-1 Trading plans page.
In addition to the requirements above, SLT CEO Direct Reports are also required to notify CELA in advance of transactions in Microsoft
securities, including, but not limited to, option exercises, gifts, purchases, sales, and pledges of Microsoft stock or debt. It does not apply
to purchases made pursuant to the ESPP or sales made pursuant to a 10b5-1 Plan, but does apply to the other scenarios described in
Section C above.
3
The notification must include a brief description of the nature of the transaction (e.g., exercise of stock option, purchase, sale, gift,
pledge of stock for loan, etc.), the type of Microsoft securities involved, and the proposed date on which the Insider will enter into the
transaction. Notifications should be given by sending email to (**)@microsoft.com, or by phoning any of the following individuals
(“Contacts”):
(**)
As soon as possible following notification, one of the Contacts will review the transaction and advise the Insider whether he or she may
proceed with the transaction. During this process, the Insider or his or her broker will be asked to answer some preclearance questions
from a Preclearance Checklist. A copy of the Preclearance Checklist may be requested from (**)@microsoft.com. If advance notification
of a transaction is provided via e-mail, the Insider may wish to attach a completed Preclearance Checklist for the proposed transaction.
E. Questions
If you have a question about this policy, its application in relation to a proposed transaction, or reporting responsibilities, you should
email (**)@microsoft.com.
4. PROCEDURE
5. EXCEPTIONS
6. ENFORCEMENT
Violation of this policy may result in disciplinary action, up to and including immediate termination of employment.
Insiders who engage in insider trading or tipping may also be subject to civil and criminal fines, as well as imprisonment.
7. APPLICATION
This policy applies to Microsoft officers and other designated persons, and their Covered Persons.
4
8. COUNTRY OR BUSINESS UNIT SUPPLEMENT
9. RELATED DOCUMENTS
10. TRANSLATIONS
5
Exhibit 19.3
This document sets forth the insider trading compliance policies that apply to transactions in Microsoft securities by Microsoft officers
and directors who are subject to Section 16 of the Securities Exchange Act of 1934 (“Insiders”).
The policies contained in this document apply to all securities “beneficially owned” by Insiders. Insiders are responsible for assuring that
other individuals or entities (“Covered Persons”) who may have an interest in securities that are “beneficially owned” by an Insider
comply with these policies. For more information regarding beneficial ownership of securities and Covered Persons, please see Section 6
below.
Covered Persons must comply with the policies below. Accordingly, any reference below to “Insiders” should be read to include Covered
Persons. In addition to the policies below, all Directors must comply with the Director stock ownership requirements located in the
Corporate Governance Guidelines and Executive Officers must comply with the Stock Ownership Requirements for Microsoft Corporation
Executives.
1. Restrictions on Trading
A. Prohibition on Trading While in Possession of Material, Nonpublic Information. Under Federal securities law and
regulations, no Insider may trade in Microsoft securities while possessing material, nonpublic information concerning the Company, even
if a quarterly window period described in Section 2 is open. The window period is not a safe harbor that eliminates the need for caution
about whether an Insider should refrain from trading because he or she possesses material, nonpublic information about Microsoft. For
more information, see the General Insider Trading Policy.
B. Trading Restricted to Open Window Periods. No Insider may trade in Microsoft securities outside of an applicable Open
Window Period described below in Section 2, or during any trading blackout periods designated by Microsoft, except pursuant to the
terms of a Rule 10b5-1 Plan as outlined in Section 4.E below. For more information, see the Restricted Trading Window Policy.
C. Prohibition on Trading in Derivatives. Trading in derivative securities (other than derivative securities issued by Microsoft
as compensation) related to Microsoft stock or debt such as options, puts, calls, warrants or similar financial instruments may create the
appearance among regulators and Microsoft shareholders that an Insider is engaging in short-term, speculative transactions or
inappropriately hedging the risk of declines in Microsoft stock. For this reason, Insiders may not trade in options, puts, calls or other
derivative instruments related to Microsoft stock or debt.
D. Prohibition on Pledging. No Insider may purchase Microsoft stock on margin, borrow against Microsoft stock held in a
margin account, or pledge Microsoft stock as collateral for a loan.
1
2. Trading Window and Blackout Periods
A. An Insider may trade in Microsoft securities only during quarterly window periods that follow each quarterly earnings
announcement. This policy is intended to help prevent accusations of trading on material, nonpublic information. The theory
underlying the policy is that the period of time following an earnings release is a time when the public has been apprised of all relevant
material information about the Company’s recent business and financial performance. The window period generally begins on the
commencement of trading on the second full trading day following Microsoft's public release of quarterly earnings, and ends at the close
of trading 15 business days prior to the end of the third month of the fiscal quarter in which the earnings are released (the “Open
Window Period”). If, for example, Microsoft made an earnings announcement on Thursday, the trading window would be expected to
open the following Monday. There are rare situations when a quarterly window period is delayed, closed early or skipped. Microsoft
employees and directors who are subject to the trading window policy are sent email each quarter advising them of the first and last day
of that quarter’s Open Window Period. If an Open Window Period is delayed, closed early or skipped, Insiders will be sent email alerting
them to this development. An Insider should not trade unless he or she has received notice about the opening of the trading window.
B. Insiders who have material, nonpublic information concerning Microsoft may not trade in Microsoft securities even during
Open Window Periods.
C. Insiders may not trade in Microsoft securities outside of an Open Window Period or during any blackout period that
Microsoft may designate. Insiders may not disclose to any outside third party, including brokers or financial advisers, the terms of the
trading window policy, the date on which an Open Window Period has begun or ended, or that a blackout period has been designated.
A. Potential Section 16(b) Liability. Insiders are subject to the short-swing profit recapture rules of Section 16 of the Securities
Exchange Act of 1934. Compliance with the law includes prompt reporting of an Insider’s transactions involving Microsoft securities.
The Section 16 reporting requirements also apply to transactions in Microsoft securities owned by certain other individuals and entities
related to an Insider, as explained in greater detail in Section 5 below. Any late or delinquent filings are required to be reported in
Microsoft’s annual proxy statement. In order to assist Insiders in complying with these reporting requirements, the procedures
described below have been adopted so that CELA, Corporate Legal Group may prepare and file with the SEC on an Insider’s behalf the
appropriate form reporting an Insider’s transactions.
The purpose of these filings with the SEC is to give any interested party the ability to examine the filings to determine whether an
Insider has violated the so-called "short-swing profit" rules, which prohibit a specified officer or director of a public company from
profiting on sales and purchases of stock that occur within 6 months of each other. Neither lack of familiarity with the rules nor
inadvertent non-compliance will excuse a violation of the short-swing profit rules. Generally, this law should not present Insiders at
Microsoft with a problem because Microsoft stock purchases that an Insider makes from the Company (e.g. stock acquired
2
on exercise of stock options and stock purchased under the Employee Stock Purchase Plan) are all exempt from short swing profit
liability under SEC rules, and therefore any sales of stock an Insider undertakes typically would not have any non-exempt purchases of
stock with which they could be matched. However, an Insider may potentially have a problem if the Insider purchases Microsoft shares
in the open market or changes an investment election under the Microsoft 401(k) plan with respect to investing in Microsoft stock. The
advance notification procedures described below are intended to help Insiders avoid transactions that would violate Section 16(b), as
well as meet the 2-day filing deadline for reporting most Insider transactions in Microsoft securities. Insiders are expected to cooperate
with the Company fully and promptly in disclosing their transactions involving Company securities.
B. Preclearance Requirement. All Insiders are required to obtain approval from the CELA Corporate Legal Group before
entering into any transaction involving Microsoft securities, including, but not limited to, option exercises, gifts, purchases, and sales, of
Microsoft stock or debt. Some very limited exceptions apply as described in Section 4 below. The Insider or his or her broker will be
asked to answer some preclearance questions in a Preclearance Checklist, which includes a brief description of the nature of the
transaction (e.g., exercise of stock option, purchase, sale, gift, etc.), the type and number of Microsoft securities involved, and the
proposed date on which the Insider will enter into the transaction. A copy of the Preclearance Checklist may be requested from
(**)@microsoft.com.
Preclearance requests should be sent by email to (**)@microsoft.com. For questions, please call any of the following individuals
(“Contacts”):
(**)
As soon as possible following the preclearance request, one of the Contacts will review the transaction and advise the Insider whether
he or she may proceed with the transaction.
C. Confirmation of Transaction. Immediately after the transaction is executed, the Insider or his or her broker must provide
the details of the transaction to one or more of the Contacts, either by phone or e-mail to (**)@microsoft.com. This information must
include the following:
Please note that this information must be provided on the date the transaction is executed (commonly referred to as the “trade date”),
as opposed to on the date the transaction is settled. In nearly all cases, the trade date is the date that gives rise to the Section 16
reporting obligation.
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4. Application of the Trading Restrictions and Preclearance Policies to Particular Situations
A. Stock Awards.
i. Trading Restrictions. Transactions involving Microsoft stock received by an Insider pursuant to a Stock Award may be
made only in accordance with, and at times permitted by, the trading restrictions contained in Sections 1 and 2 above.
ii. Preclearance and Confirmation. Insiders do not need to request preclearance or provide confirmation of receipt of a
Stock Award. Insiders must request preclearance and provide confirmation of a transaction as outlined in Section 3 above
for any sales of Microsoft stock received under a Stock Award.
B. Gifts.
i. Trading Restrictions. Gifts of Microsoft stock may be made only in accordance with, and at times permitted by, the
trading restrictions contained in Sections 1 and 2 above.
ii. Preclearance and Confirmation. Any gift is subject to the preclearance requirement and confirmation of the
transaction as outlined in Section 3 above.
i. Trading Restrictions. There is no restriction on purchases of Microsoft stock under Microsoft’s Employee Stock
Purchase Plan (“ESPP”). However, an Insider’s sale of Microsoft stock purchased pursuant to the ESPP may be made only in
accordance with, and at times permitted by, the trading restrictions contained in Sections 1 and 2 above.
ii. Preclearance and Confirmation. Insiders do not need to request preclearance or provide confirmation of purchases of
Microsoft stock pursuant to an election under the ESPP. However, Insiders must request preclearance and provide
confirmation of the transaction as outlined in Section 3 above for any sales of Microsoft stock purchased pursuant to the
ESPP.
D. Stock Options.
i. Trading Restrictions. Stock options may be exercised outside an Open Window Period only if the Insider pays the
exercise price and withholding taxes in cash, and then holds the shares (also known as an “exercise and hold”). Any sale of
stock as part of a broker-assisted cashless exercise of an option, any other market sale for the purpose of generating the
cash needed to pay the exercise price of an option, or any delivery of shares to pay the exercise price (if permissible under
the applicable stock plan) may only be done in accordance with, and at times permitted by, the trading restrictions
described in Section 1 and 2 above.
4
ii. Preclearance and Confirmation. Any exercise of an employee stock option is subject to the preclearance requirement
and confirmation of transaction process as outlined in Section 3 above.
i. Trading Restrictions. SEC Rule 10b5-1 allows trading under certain circumstances by Insiders during periods when the
Insider would otherwise be prohibited from trading (for example, during periods when the trading window is closed or the
insider possesses material, nonpublic information). In order to qualify for the affirmative defense offered by this Rule, the
plan must be contained in an agreement that meets certain requirements, and the Insider must not exercise any discretion
regarding the transactions under the plan during a period when trading would otherwise be prohibited (typically referred
to as a “10b5-1 Plan”). An Insider may make sales of Microsoft stock outside of the Open Window Period or during a
blackout period only if such sales are made pursuant to a 10b5-1 Plan that consists of an agreement with the selling broker
that has been prepared by a broker-dealer or a lawyer representing the Insider, reviewed and approved by the CELA
Corporate Legal Group, and entered into by the Insider at a time that sales could be made in accordance with the
restrictions set forth in Sections 1 and 2 above. For additional information regarding 10b5-1 Plans and the policies
associated with them, please send email to (**)@microsoft.com.
ii. Preclearance and Confirmation. Insiders engaging in transactions under an approved 10b5-1 Plan generally will not
have an obligation to request preclearance of such transactions. However, Insiders (or their brokers) must immediately
confirm a transaction as provided in Section 3 above upon execution of a transaction under a 10b5-1 Plan.
Microsoft’s independent auditor (currently Deloitte & Touche LLP) is prohibited from providing tax services to individuals in a financial
reporting oversight role at Microsoft, or immediate family members of such persons, who do not meet the exceptions provided by
PCAOB Rule 3523.
Employee Insiders not in a financial reporting oversight role and directors may use Microsoft’s independent auditor for individual tax
services, after providing advance notice to and receiving approval from CELA (via the audsvc alias).
If you are uncertain whether you a person in a financial reporting oversight role covered by this policy or are otherwise prohibited from
using Microsoft’s independent auditor for tax services, you may contact the(**)@microsoft.com alias.
5
6. Covered Persons
Insiders are subject to the Section 16 reporting requirements with respect to all Microsoft securities that they beneficially own. The
determination of “beneficial ownership” is based on the Insider’s direct or economic interest in the securities. Although not exhaustive,
we have listed below the primary types of relationships that may give rise to beneficial ownership, thus triggering the Section 16
reporting requirement.
• Microsoft shares owned by immediate family members who live with the Insider or use the Insider’s address as their regular
address (e.g., spouse, domestic partner, minor children, college students, parents, grandparents, grandchildren, siblings and in-
laws).
• Microsoft shares held in a trust, if the Insider is: (1) a trustee who has or shares investment control of the trust securities and
the Insider or a member of his or her immediate family (whether or not they share the same household) has an economic
interest in the trust securities; (2) a beneficiary and has or shares investment control; or (3) a person who has the power to
revoke the trust.
• Microsoft shares held in the name of a partnership or other entity over which the Insider has a controlling influence.
Insiders may wish to consult with a Contact or send e-mail to (**)@microsoft.com to clarify reporting responsibilities with respect to any
Microsoft securities over which the Insider has voting control or in which the Insider has an economic interest.
7. Sanctions
Persons who are found to have traded on material, nonpublic information can face serious criminal and civil penalties. Insiders that
violate the prohibition on short-swing profit transactions will be required to disgorge the deemed profit from the transaction to the
Company. Any late or delinquent filings are required to be reported in Microsoft’s annual proxy statement. In addition, the SEC has
broad authority to seek sanctions from late filers; these sanctions may include significant fines and other penalties. Violation of these
policies may result in disciplinary action up to and including immediate termination of employment. Violation of these policies also may
be reported in Company filings with the SEC.
8. Questions
Anyone with questions about these policies and procedures, or the application of them to a proposed transaction, may obtain additional
guidance by sending e-mail to (**)@microsoft.com. The ultimate responsibility for adhering to these policies and avoiding unlawful
transactions rests with the Insider.
6
Exhibit 21
SUBSIDIARIES OF REGISTRANT
The following is a list of subsidiaries of Microsoft Corporation as of June 30, 2024, omitting subsidiaries which, considered in the aggregate,
would not constitute a significant subsidiary.
We consent to the incorporation by reference in Registration Statement Nos. 333-109185, 333-118764, 333-52852, 333-132100, 333-
161516, 333-75243, 333-185757, and 333-221833 on Form S-8 and Registration Statement No. 333-261590 on Form S-3 of our
reports dated July 30, 2024, relating to the financial statements of Microsoft Corporation and the effectiveness of Microsoft
Corporation’s internal control over financial reporting appearing in this Annual Report on Form 10-K of Microsoft Corporation for the
year ended June 30, 2024.
Seattle, Washington
July 30, 2024
Exhibit 31.1
CERTIFICATION
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to
make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period
covered by this report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material
respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as
defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-
15(f) and 15d-15(f)) for the registrant and have:
a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our
supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by
others within those entities, particularly during the period in which this report is being prepared;
b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our
supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for
external purposes in accordance with generally accepted accounting principles;
c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most
recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to
materially affect, the registrant’s internal control over financial reporting; and
5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial
reporting, to the registrant’s auditors and the audit committee of registrant’s Board of Directors (or persons performing the equivalent
functions):
a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are
reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal
control over financial reporting.
CERTIFICATION
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to
make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period
covered by this report;
3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material
respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;
4. The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as
defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-
15(f) and 15d-15(f)) for the registrant and have:
a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our
supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by
others within those entities, particularly during the period in which this report is being prepared;
b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our
supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for
external purposes in accordance with generally accepted accounting principles;
c) Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the
effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and
d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most
recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to
materially affect, the registrant’s internal control over financial reporting; and
5. The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial
reporting, to the registrant’s auditors and the audit committee of registrant’s Board of Directors (or persons performing the equivalent
functions):
a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are
reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and
b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal
control over financial reporting.
CERTIFICATION PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002
(18 U.S.C. SECTION 1350)
In connection with the Annual Report of Microsoft Corporation, a Washington corporation (the “Company”), on Form 10-K for the year ended
June 30, 2024, as filed with the Securities and Exchange Commission (the “Report”), Satya Nadella, Chief Executive Officer of the Company,
does hereby certify, pursuant to § 906 of the Sarbanes-Oxley Act of 2002 (18 U.S.C. § 1350), that to his knowledge:
(1) The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and
(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the
Company.
[A signed original of this written statement required by Section 906 has been provided to Microsoft Corporation and will be retained by
Microsoft Corporation and furnished to the Securities and Exchange Commission or its staff upon request.]
Exhibit 32.2
CERTIFICATION PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002
(18 U.S.C. SECTION 1350)
In connection with the Annual Report of Microsoft Corporation, a Washington corporation (the “Company”), on Form 10-K for the year ended
June 30, 2024, as filed with the Securities and Exchange Commission (the “Report”), Amy E. Hood, Chief Financial Officer of the Company,
does hereby certify, pursuant to § 906 of the Sarbanes-Oxley Act of 2002 (18 U.S.C. § 1350), that to her knowledge:
(1) The Report fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934; and
(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the
Company.
[A signed original of this written statement required by Section 906 has been provided to Microsoft Corporation and will be retained by
Microsoft Corporation and furnished to the Securities and Exchange Commission or its staff upon request.]
Exhibit 97.1
Microsoft Corporation
Executive Compensation Recovery Policy
This policy covers Microsoft’s Covered Officers and explains when Microsoft will be required or authorized, as applicable, to seek
recovery of Incentive Compensation awarded or paid to Covered Officers. Please refer to Exhibit A attached hereto (the “Definitions
Exhibit”) for the definitions of capitalized terms used throughout this Policy.
1. Miscalculation of Financial Performance Measure Results. In the event of a Restatement, Microsoft will seek to recover,
reasonably promptly, all Recoverable Incentive Compensation from a Covered Officer during the Applicable Period. Such
recovery, in the case of a Restatement, will be made without regard to any individual knowledge or responsibility related to the
Restatement or the Recoverable Incentive Compensation. Notwithstanding the foregoing, if Microsoft is required to undertake
a Restatement, Microsoft will not be required to recover the Recoverable Incentive Compensation if the Compensation
Committee determines it Impracticable to do so, after exercising a normal due process review of all the relevant facts and
circumstances.
Microsoft will seek to recover all Recoverable Incentive Compensation that was awarded or paid in accordance with the
definition of “Recoverable Incentive Compensation” set forth on the Definitions Exhibit. If such Recoverable Incentive
Compensation was not awarded or paid on a formulaic basis, Microsoft will seek to recover the amount that the Compensation
Committee determines in good faith should be recouped.
2. Legal and Compliance Violations. Compliance with the law and Microsoft’s Standards of Business Conduct and other corporate
policies is a pre-condition to earning Incentive Compensation. If Microsoft in its sole discretion concludes that a Covered Officer
(1) committed a significant legal or compliance violation in connection with the Covered Officer’s employment, including a
violation of Microsoft’s corporate policies or Microsoft’s Standards of Business Conduct (each, “Misconduct”), or (2) was aware
of or willfully blind to Misconduct that occurred in an area over which the Covered Officer had supervisory authority, Microsoft
may, at the direction of the Compensation Committee, seek recovery of all or a portion of the Recoverable Incentive
Compensation awarded or paid to the Covered Officer for the Applicable Period in which the violation occurred. In addition,
Microsoft may, at the direction of the Compensation Committee, conclude that any unpaid or unvested Incentive Compensation
has not been earned and must be forfeited.
In the event of Misconduct, Microsoft may seek recovery of Recoverable Incentive Compensation even if the Misconduct did
not result in an award or payment greater than would have been awarded or paid absent the Misconduct.
In the event of Misconduct, in determining whether to seek recovery and the amount, if any, by which the payment or award
should be reduced, the Compensation Committee may consider—among other things— the seriousness of the Misconduct,
whether the Covered Officer was unjustly enriched, whether seeking the recovery would prejudice Microsoft’s interests in any
way, including in a proceeding or investigation, and any other factors it deems relevant to the determination.
In the reasonable exercise of its business judgment under this Policy, the Compensation Committee may in its sole discretion
determine whether and to what extent additional action is appropriate to address the circumstances surrounding a
Restatement or Misconduct to minimize the likelihood of any recurrence and to impose such other discipline as it deems
appropriate.
4. No Indemnification or Reimbursement. Notwithstanding the terms of any other policy, program, agreement or arrangement,
in no event will Microsoft or any of its affiliates indemnify or reimburse a Covered Officer for any loss under this Policy and in no
event will Microsoft or any of its affiliates pay premiums on any insurance policy that would cover a Covered Officer’s potential
obligations with respect to Recoverable Incentive Compensation under this Policy.
5. Administration of Policy. The Compensation Committee will have full authority to administer this Policy. Actions of the
Compensation Committee pursuant to this Policy will be taken by the vote of a majority of its members. The Compensation
Committee will, subject to the provisions of this Policy and Rule 10D-1 of the Securities Exchange Act of 1934, as amended (the
“Exchange Act”), and Microsoft’s applicable exchange listing standards, make such determinations and interpretations and take
such actions in connection with this Policy as it deems necessary, appropriate or advisable. All determinations and
interpretations made by the Compensation Committee will be final, binding and conclusive.
6. Other Claims and Rights. The remedies under this Policy are in addition to, and not in lieu of, any legal and equitable claims
Microsoft or any of its affiliates may have or any actions that may be imposed by law enforcement agencies, regulators,
administrative bodies, or other authorities. Further, the exercise by the Compensation Committee of any rights pursuant to this
Policy will not impact any other rights that Microsoft or any of its affiliates may have with respect to any Covered Officer subject
to this Policy.
7. Condition to Eligibility for Incentive Compensation. All Incentive Compensation subject to this Policy will not be earned, even
if already paid, until the Policy ceases to apply to such Incentive Compensation and any other vesting conditions applicable to
such Incentive Compensation are satisfied.
8. Amendment; Termination. The Board or the Compensation Committee may amend or terminate this Policy at any time.
10. Successors. This Policy shall be binding and enforceable against all Covered Officers and their successors, beneficiaries, heirs,
executors, administrators, or other legal representatives.
11. Governing Law. To the extent not preempted by U.S. federal law, this Policy will be governed by and construed in accordance
with the laws of the State of Washington, without reference to principles of conflict of laws.
DEFINITIONS
“Applicable Period” means (a) in the case of any Restatement, the three completed fiscal years of Microsoft immediately preceding the
earlier of (i) the date the Board, a committee of the Board, or the officer or officers of Microsoft authorized to take such action if Board
action is not required, concludes (or reasonably should have concluded) that a Restatement is required or (ii) the date a regulator, court
or other legally authorized entity directs Microsoft to undertake a Restatement, and (b) in the case of any Misconduct, such period as
the Compensation Committee or Board determines to be appropriate in light of the scope and nature of the Misconduct. The “Applicable
Period” also includes any transition period (that results from a change in Microsoft’s fiscal year) within or immediately following the
three completed fiscal years identified in the preceding sentence.
“Compensation Committee” means Microsoft’s committee of independent directors responsible for executive compensation decisions,
or in the absence of such a committee, a majority of the independent directors serving on the Board.
“Covered Officer” means (a) in the case of any Restatement, any person who is, or was at any time, during the Applicable Period, an
Executive Officer of Microsoft or an SLT Member, and (b) in the case of any Misconduct, any person who was an Executive Officer or an
SLT Member at the time of the Misconduct. For the avoidance of doubt, a Covered Officer may include a former Executive Officer or SLT
Member that left Microsoft, retired, or transitioned to an employee role (including after serving as an Executive Officer in an interim
capacity) during the Applicable Period.
“Executive Officer” means Microsoft’s president, principal financial officer, principal accounting officer (or if there is no such accounting
officer, the controller), any vice-president in charge of a principal business unit, division, or function (such as sales, administration, or
finance), any other officer who performs a policy-making function, or any other person (including an officer of Microsoft’s parent(s) or
subsidiaries) who performs similar policy-making functions for Microsoft.
“Financial Performance Measure” means a measure that is determined and presented in accordance with the accounting principles used
in preparing Microsoft’s financial statements (including “non-GAAP” financial measures, such as those appearing in Microsoft’s earnings
releases or Management Discussion and Analysis), and any measure that is derived wholly or in part from such measure. Stock price and
total shareholder return (and any measures derived wholly or in part therefrom) shall be considered Financial Performance Measures.
“Impracticable.” The Compensation Committee may determine in good faith that recovery of Recoverable Incentive Compensation is
“Impracticable” (a) in the case of any Restatement, if: (i) pursuing such recovery would violate home country law of the jurisdiction of
incorporation of the Company where that law was adopted prior to November 28, 2022 and Microsoft provides an opinion of counsel to
that effect acceptable to Microsoft’s listing exchange; (ii) the direct expense paid to a third party to assist in enforcing this Policy would
exceed the Recoverable Incentive Compensation and Microsoft has (A) made a reasonable attempt to recover such amounts and (B)
provided documentation of such attempts to recover to Microsoft’s applicable listing exchange; or (iii) recovery would likely cause
“Incentive Compensation” means any compensation that is granted, earned, or vested based wholly or in part upon the attainment of a
Financial Performance Measure. Incentive Compensation does not include any base salaries (except with respect to any salary increases
earned wholly or in part based on the attainment of a Financial Performance Measure performance goal); bonuses paid solely at the
discretion of the Compensation Committee or Board that are not paid from a “bonus pool” that is determined by satisfying a Financial
Performance Measure performance goal; bonuses paid solely upon satisfying one or more subjective standards and/or completion of a
specified employment period; non-equity incentive plan awards earned solely upon satisfying one or more strategic measures or
operational measures; and equity awards that vest solely based on the passage of time and/or attaining one or more non-Financial
Performance Measures. Notwithstanding the foregoing, in the case of any Misconduct, Incentive Compensation will include all forms of
cash and equity incentive compensation, including, without limitation, cash bonuses and equity awards that are received or vest solely
based on the passage of time and/or attaining one or more non-Financial Performance Measures.
“Received.” Incentive Compensation is deemed “Received” in Microsoft’s fiscal period during which the Financial Performance Measure
specified in the Incentive Compensation award is attained, even if the payment or grant of the Incentive Compensation occurs after the
end of that period.
“Recoverable Incentive Compensation” means (a) in the case of any Restatement, the amount of any Incentive Compensation (calculated
on a pre-tax basis) Received by a Covered Officer during the Applicable Period that is in excess of the amount that otherwise would have
been Received if the calculation were based on the Restatement, and (b) in the case of any Misconduct, the amount of any Incentive
Compensation (calculated on a pre-tax basis) awarded or paid to a Covered Officer during the Applicable Period that the Compensation
Committee determines, in its sole discretion, to be appropriate in light of the scope and nature of the Misconduct. For the avoidance of
doubt, in the case of any Restatement, Recoverable Incentive Compensation does not include any Incentive Compensation Received by a
person (i) before such person began service as a Covered Officer and (ii) who did not serve as a Covered Officer at any time during the
performance period for that Incentive Compensation. For the avoidance of doubt, in the case of any Restatement, Recoverable Incentive
Compensation may include Incentive Compensation Received by a person while serving as an employee if such person previously served
as a Covered Officer and then transitioned to an employee role. For Incentive Compensation based on (or derived from) stock price or
total shareholder return where the amount of Recoverable Incentive Compensation is not subject to mathematical recalculation directly
from the information in the applicable Restatement, the amount will be determined by the Compensation Committee based on a
reasonable estimate of the effect of the Restatement on the stock price or total shareholder return upon which the Incentive
Compensation was Received (in which case, Microsoft will maintain documentation of such determination of that reasonable estimate
and provide such documentation to Microsoft’s applicable listing exchange).
“Restatement” means an accounting restatement of any of Microsoft’s financial statements filed with the Securities and Exchange
Commission under the Exchange Act, or the Securities Act of 1933, as amended, due to Microsoft’s material noncompliance with any
financial reporting requirement under U.S. securities laws, regardless of whether Microsoft or Covered Officer misconduct was the cause
for such restatement. “Restatement” includes any required accounting restatement to correct an error in previously issued financial
statements that is material to the previously issued financial statements
“SLT Member” means any person who has been designated as a member of Microsoft’s Senior Leadership Team, other than an Executive
Officer.