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0% found this document useful (0 votes)
22 views263 pages

0417 s20 Ms 13 Merged

Uploaded by

eyadmohdsam09
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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com

Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/13


Paper 1 Written May/June 2020
MARK SCHEME
Maximum Mark: 100

Published

Students did not sit exam papers in the June 2020 series due to the Covid-19 global pandemic.

This mark scheme is published to support teachers and students and should be read together with the
question paper. It shows the requirements of the exam. The answer column of the mark scheme shows the
proposed basis on which Examiners would award marks for this exam. Where appropriate, this column also
provides the most likely acceptable alternative responses expected from students. Examiners usually review
the mark scheme after they have seen student responses and update the mark scheme if appropriate. In the
June series, Examiners were unable to consider the acceptability of alternative responses, as there were no
student responses to consider.

Mark schemes should usually be read together with the Principal Examiner Report for Teachers. However,
because students did not sit exam papers, there is no Principal Examiner Report for Teachers for the June
2020 series.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the June 2020 series for most Cambridge
IGCSE™ and Cambridge International A & AS Level components, and some Cambridge O Level
components.

This document consists of 10 printed pages.

© UCLES 2020 [Turn over


0417/13 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

© UCLES 2020 Page 2 of 10


0417/13 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

1 2
Applications System

Device driver 

Linker 

Photo-editing software 

Spreadsheet 

Two marks for four correct ticks


One mark for two or three correct ticks
Zero marks for one correct tick

Question Answer Marks

2(a) Graphical User Interface 1

2(b) Two from: 2


User does not need to learn the commands
User-friendly
Can locate applications more rapidly

Question Answer Marks

3(a) Two from: 2


Local Area Network
A network within a building/site/small geographical area
Network connected by hubs and switches

3(b) Wide Area Network 2


This network spans a large geographical area

Question Answer Marks

4(a) Four from: 4


Fewer errors in the typing the details
Faster process as he will have to check the comments and the data from the
database
Saves time in matching the correct set of comments with the data in the
database
The process is faster than typing out each student’s data
Faster to search for a set of students and mail merge than to locate them
and type in the details
Produces a more professional document
Easier/faster to personalise it

© UCLES 2020 Page 3 of 10


0417/13 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

4(b) Four from: 4


Click on design view
Select the attendance field
Select the validation rule
Enter/type >=0 and <= 100
Select validation text/error message
Enter appropriate error message/validation text/example i.e. please enter a
value between 0 and 100

4(c) Four from: 4


Click on table and field
Enter normal data and check
Enter abnormal data and check
Enter extreme data and check
If incorrect, make changes to boundaries
If incorrect, make changes to validation text
Save the database

Question Answer Marks

5 Four from: 4
Faster switch on as the operating system does not need to load
Lighter and smaller than a laptop computer therefore more portable
Don’t generate as much heat
Battery life tends to last longer
Smaller footprint
Easier to use the touch screen as the keyboard is not in the way
Less susceptible to viruses
Less parts//no separate peripherals, such as a mouse
Camera is easier to use

Question Answer Marks

6(a) Gender 3
Boolean/text/string/alphanumeric

Membership_type
Text/alphanumeric/string

Year_joined
Numeric/integer/date

Note: each answer must be a different data type.

© UCLES 2020 Page 4 of 10


0417/13 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

6(b) Two marks for all field names given; one mark for five field names 8

Max six from:


Data fills the screen and it looks like an online form
Use of navigation buttons
Use of drop down lists for Type_of_membership or Year_joined or Gender
Use of text/character boxes
The Name_of_person, Contact_email and Contact_phone_no fields are
larger than the other fields
Use of a calendar for Date_of_birth
Use of submit/help buttons
Appropriate title

6(c) Three from: 3


Bold
Centre/right alignment
Text/word wrap
Merge and centre
Increase/decrease size of columns
Row height increased

6(d) IF(E3=“Y”,VLOOKUP(D3,J$3:K$5,2)*F3,0) 6

Six from:
If the member is attending/if E3 is equal to Y
Then locate the type of member using the value in D3 ...
... in the range J3 to K5
Return the corresponding value from the second column
Multiply the returned value by F3/the number attending
Otherwise display 0 in the cell

6(e) Three from: 3


Highlight A3 to H6/column A to column H/A2 to H6
Click Sort
Deselect/unselect/uncheck top row is headings if A3 to H6
used//select/check top row is heading if A2 to H6 used
Click on sort by Column D//Click on sort by Type of member
Sort A to Z/ascending

© UCLES 2020 Page 5 of 10


0417/13 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

7(a) Max five from: examples 6

Advantages
Facial recognition is unique therefore the correct person is identified
Tickets can be lost/stolen whereas your face is always with you
The commuter is charged for the ticket therefore more secure
Faster throughput/faster to check the commuters
Fear of detection reduces fraud

Max five from: examples

Disadvantages
Personal liberty infringement as facial data must be stored.
Equipment and setup is more expensive than manual system.
The time taken to set up a store of facial patterns can be more time
consuming
A database is needed as many passengers need to be stored
Passengers will have to have data stored on the system; this could take a
long time to set up
If the face is injured/damaged/covered/beard it could be more difficult to
read the data

A mark can be awarded for a reasoned conclusion

7(b) 4
biometrics contactless physical

RFID 

Magnetic stripe 

Retina scan 

Voice recognition 

One mark per correct row

© UCLES 2020 Page 6 of 10


0417/13 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

8 4
Cultural Ethical Moral

A student has changed the contents


of a company website without 
permission

Writing computer games that make



fun of a country’s religion

Using pictures in a document without



acknowledging copyright

Passing information to a rival



company

One mark per correct row

Question Answer Marks

9 Similarities 6
They are both used to store data
They are both mass storage
Both can be secured by passwords

Differences
Internal backing storage – physical storage in the computer
Internal backing storage – the user has control of the storage
Cloud – automatic backup takes place
Cloud – only pay for what you use
Internal backing storage – only initial cost is required
Internal backing storage – difficult to expand the storage
Cloud – can be used on different devices
Cloud – needs access to the internet to be used
Cloud – due to duplicate copies more chance of the data being hacked
Cloud – more chance of it being hacked as it is on all the time

Max five marks if only differences have been given in the answer

© UCLES 2020 Page 7 of 10


0417/13 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

10(a) Four from: 4


People no longer have to do manual tasks therefore more time to do other
things
To go out of the house when food is being cooked/washing is being done
Can control the devices remotely
Greater sense of security with automated burglar alarms
Use of smart fridges can lead to a healthy diet
More time with the family
Can do leisure activities when it is convenient
Can do their shopping convenient to them
Can set timers for washing/cooking

10(b) Six from: 6


Microprocessor constantly checks …
... current time against the start time
If the current time is less than the set time nothing happens
If they are the same the microprocessor sends a signal …
... to the actuator to turn the heater on
The microprocessor calculates the end time by adding 2 hours to the start
time
The microprocessor checks the current time against the end time
When they are equal the microprocessor sends a signal to the actuator to
turn the heater off

© UCLES 2020 Page 8 of 10


0417/13 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

11 Two matched from: 8

Direct changeover – 1 mark


New system replaces existing system immediately/overnight – 1 mark

Disadvantage:
The old system no longer exists therefore all data could be lost – 1 mark

Advantage:
One from:
The benefits are immediate
Costs are reduced as only one set of staff are needed
Less change of error as the new system will be fully tested

Phased implementation – 1 mark


New system is implemented part by part – 1 mark

Advantage:
If the current part fails then not all the system is lost – 1 mark

Disadvantage:
One from:
More expensive as each part needs to be evaluated before moving on
More time consuming as each part needs to be evaluated before moving on

Pilot running – 1 mark


Whole system is implemented in one branch/one office at a time – 1 mark

Disadvantage:
More time consuming as the changeover is spread out – 1 mark

Advantage:
One from:
If the system crashes/fails then only branch/office is affected
Cheaper as training is carried branch by branch
Less time consuming as training is carried out branch by branch

Question Answer Marks

12 Six from: 6
Check the credentials of the authors of a website
Cross check the data with other websites
Check if the site has excessive advertising
Check If the advertising is related only to its own products
Check the final part of a URL …
... .ac., .gov, .org government/academic sites are usually fairly reliable
Check if site is endorsed by reliable/reputable people/organisations it can be
accepted as being reliable/If it has links to other reliable sites
Check the site for grammatical/spelling mistakes
Compare information from different text books to see if the results are
similar
Check if it has been recommended by teachers

© UCLES 2020 Page 9 of 10


0417/13 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

13 Max seven from: 8

Advantages
Intranet is policed/controlled by the school
More secure as it needs a password
Intranet private network only contains information that is relevant
Intranet resides behind a firewall therefore data is more secure
Messages can target the correct students
Better bandwidth on the intranet
Access from external people are barred

Max seven from:

Disadvantages
More expensive to set up
More time consuming to set up
More time spent on administration i.e. passwords
May only be viewed within the school
More expensive to maintain
More time consuming to maintain
Will not be able to access school files at home for homework
School would need to provide more computers across the school for
students to use to access via the intranet

One mark can be awarded for a reasoned conclusion

© UCLES 2020 Page 10 of 10


www.dynamicpapers.com

Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/12


Paper 1 Written May/June 2020
MARK SCHEME
Maximum Mark: 100

Published

Students did not sit exam papers in the June 2020 series due to the Covid-19 global pandemic.

This mark scheme is published to support teachers and students and should be read together with the
question paper. It shows the requirements of the exam. The answer column of the mark scheme shows the
proposed basis on which Examiners would award marks for this exam. Where appropriate, this column also
provides the most likely acceptable alternative responses expected from students. Examiners usually review
the mark scheme after they have seen student responses and update the mark scheme if appropriate. In the
June series, Examiners were unable to consider the acceptability of alternative responses, as there were no
student responses to consider.

Mark schemes should usually be read together with the Principal Examiner Report for Teachers. However,
because students did not sit exam papers, there is no Principal Examiner Report for Teachers for the June
2020 series.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the June 2020 series for most Cambridge
IGCSE™ and Cambridge International A & AS Level components, and some Cambridge O Level
components.

This document consists of 9 printed pages.

© UCLES 2020 [Turn over


0417/12 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

© UCLES 2020 Page 2 of 9


0417/12 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

1(a) 4
Text
Boolean Numeric
(alphanumeric)

Athlete_name 

Gold_medal(Y/N) 

Age 

Name_of_Country 

One mark per correct row

1(b) Six from: 6


Italic
Increase/decrease font size
Border
Tab
Bold
Superscript
Underline
Text highlighting

Question Answer Marks

2(a) Command Line Interface/CLI 1

2(b) Two from: 2


Have to remember/learn the commands
Have to type in the commands accurately
Difficult to edit once commands typed in

Question Answer Marks

3 Bluetooth 4
Modem
Router
WiFi

© UCLES 2020 Page 3 of 9


0417/12 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

4(a) One from: 4


Normal data: Any integer between 1 and 10

Two from: (must be a different type)


Abnormal data: Any number outside the range/alphabetic/symbol/negative
number/decimal number

One from:
Extreme: 1 or 10

4(b)(i) Five from: 5


Select the whole sheet
Right click then Format cells
Click Protection tab ...
... unlock cells
Highlight F3:F6/Forecast grades column/column F
Lock cells
Click on Review then protect sheet

4(b)(ii) Calculates the Average 4


of the range B3 to D3
Rounds up the answer
to 0 decimal places/integer

4(c) Three from: 6


Highlight A3:A6
Hold CTRL
Select G3:G6
Click insert
Column/bar graph

Three from:
Add legend
Add chart title
Add axes labels
Remove gridlines
Change colour/thickness of the bars

Question Answer Marks

5 Two from: 2
File transfer protocol
Used when transferring files from one computer to another over the internet

© UCLES 2020 Page 4 of 9


0417/12 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

6(a) Max five from: 6

Comparisons
Both use communication devices to collect personal data
Both require the user to communicate quickly
Both require the user to enter personal data
Both use the internet

Max five from:

Differences
Smishing: fake text messages/SMS are sent to a phone
Phishing: fake emails are sent to your computer
In smishing the user may be asked to make a phone call
A smishing message is shorter than a phishing email
Easier to spot a smishing message
Smishing messages tend to use 5000 in the message

6(b) Six from: 6


Avoid clicking on any unknown emails with links.
Do not reply to emails that have asked you about any of your personal data.
Report any suspicious activity.
If the email urges you for a quick reply then that is a clear sign of phishing.
Do extensive research before replying to any message, check the domain
name/company name
If the email is too good to be true, it possibly is
Check the time when the unknown email was sent.
If the email was sent at an unusual time, then that is another sign of
phishing.
If the to: box has a large number of similar emails to yours then it is phishing
If there are several grammar mistakes then it is suspicious

Question Answer Marks

7(a) 3D printer 1

7(b) LCD Monitor 1

7(c) Buzzer 1

© UCLES 2020 Page 5 of 9


0417/12 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

8 Max four from: 6

Advantages
Tablet computers are more portable
Can be used in more places than a desktop computer
Smaller footprint as the units are not separate
Powered by battery so can be used away from a power supply
Internet connection may be better as device is portable

Max four from:

Disadvantages
Tablet computers are easier to steal/lose
As the elements of a desktop computer are separate they are easier to
upgrade/tablet computers are one unit
Batteries can run out/desktop computers have less chance of running out of
power
Screens are smaller
Keyboard tends to be onscreen/touch screen therefore can be harder to use
No mouse therefore pointing devices/touchscreen can be harder to use
Webcams tend to be static therefore harder to use
Less standard ports/sockets
Desktop computers have a better heat dispersion rate
Desktop computers are less likely to be damaged as they are not portable.

Question Answer Marks

9(a) Two from: 2


Can lead to unhealthy eating due to dependency on ready meals
Can lead to laziness
Lack of fitness/exercise
Manual household skills are lost

© UCLES 2020 Page 6 of 9


0417/12 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

9(b) Max four from: 6

Drawbacks
Security issue with the data being sent as passwords can be accessed
Leads to laziness as voice control used
Heavily reliant on power/battery power
Other people can hack devices
Reliant on the WiFi connection
Can be affected by walls/weather
Affected by distance from the WAP

Max four from:

Benefits
Smartphones can connect to the devices and can control them
Wireless so no tripping over wires
Voice control can be used to activate the devices
Home surveillance from afar
TV on demand
Keyless door locks are more secure

Question Answer Marks

10 Four from: 4
The music score can be generated from the music played
The editing/correcting of the music score in a different key is faster
Solo music scores can be easily transformed into music for many parts
Software can automatically correct the music score
Music can be played automatically as it is written
Music notes are automatically printed out in the correct format
Music scores can be saved for future editing

Question Answer Marks

11(a) Interview members of the target audience to see what they want from the 2
presentation
Give out questionnaires to the target audience

11(b) Four from: 4


Select slide 1
Click Insert …
... Select Audio
Locate the music on PC and select
Click play in background
Test it by running the slideshow

© UCLES 2020 Page 7 of 9


0417/12 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

11(c) Four from: 4


The font needs to be easy to read
Larger font needed
Different font
Bright colours
Animation used
Simpler language
Shorter length
Transition effects
More pictures than text
Different music

Question Answer Marks

12(a) Damage to fingers and wrists – 1 mark 2

One from:
Caused by continuous use of a keyboard
Caused by repetitive clicking of a mouse button

12(b) Three from: 3


Use an ergonomic keyboard
Use an ergonomic mouse
Use a wrist rest/use a mouse rest
Use voice-activated software
Take regular breaks
Maintain correct posture of arms

© UCLES 2020 Page 8 of 9


0417/12 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

13 Max seven from: 8

Differences
Optical discs such as CDs, DVDs and Blu-ray discs …
…. are read from and written to using a laser beam

Solid state storage such as pen drives and SSDs …


…. are read from and written to using semiconductor chips

Optical discs have slower access times


Optical discs have slower transfer rates
Optical discs can be more easily scratched
Solid state do not have to get up to speed before they work
Solid state has lower power consumption

Max seven from:

Comparisons
Both store videos, music, files, images, data
Both are portable
Both use direct access
Both can be easily lost/stolen
Both backing storage

Question Answer Marks

14 Six from: 6
Internal storage examples RAM and ROM
Internal storage is chip based
Backing storage can be solid state, optical or magnetic
Backing storage is permanent storage
RAM loses memory when computer is turned off
RAM contains current instruction
ROM contains instructions to boot up the computer
Backing storage has slower access speeds
More storage in backing storage

© UCLES 2020 Page 9 of 9


www.dynamicpapers.com

Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/11


Paper 1 Written May/June 2020
MARK SCHEME
Maximum Mark: 100

Published

Students did not sit exam papers in the June 2020 series due to the Covid-19 global pandemic.

This mark scheme is published to support teachers and students and should be read together with the
question paper. It shows the requirements of the exam. The answer column of the mark scheme shows the
proposed basis on which Examiners would award marks for this exam. Where appropriate, this column also
provides the most likely acceptable alternative responses expected from students. Examiners usually review
the mark scheme after they have seen student responses and update the mark scheme if appropriate. In the
June series, Examiners were unable to consider the acceptability of alternative responses, as there were no
student responses to consider.

Mark schemes should usually be read together with the Principal Examiner Report for Teachers. However,
because students did not sit exam papers, there is no Principal Examiner Report for Teachers for the June
2020 series.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the June 2020 series for most Cambridge
IGCSE™ and Cambridge International A & AS Level components, and some Cambridge O Level
components.

This document consists of 10 printed pages.

© UCLES 2020 [Turn over


0417/11 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

© UCLES 2020 Page 2 of 10


0417/11 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

1(a) Two from: 2


Software is programs and data
Programs for controlling the operation of a computer
Programs for processing of electronic data

1(b) System software 2


Applications software

Question Answer Marks

2 2
CLI GUI

The user has to type in every instruction 

The user does not need to learn any of the



instructions

Each instruction has to be typed in correctly 

The user is in direct communication with the



computer

Two marks for four correct ticks


One mark for two or three correct ticks
Zero marks for one correct tick

Question Answer Marks

3(a) Four from: 4


An item of hardware
It carries out the instructions of a computer program
It performs basic arithmetic calculations
It performs logical operations
It performs input/output operations of the computer
It contains the internal storage/control unit

3(b) (i) RFID reader 4


(ii) Magnetic Ink Character Reader/MICR
(iii) Bar code reader
(iv) Chip reader

Question Answer Marks

4(a) Question 1 Numeric: integer // text 4


Question 2 Date/time
Question 3 Boolean/logical
Question 4 Text/alphanumeric

© UCLES 2020 Page 3 of 10


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Cambridge IGCSE – Mark Scheme May/June 2020
PUBLISHED

Question Answer Marks

4(b) 2
abnormal normal

AB 

C 

B 

AO 

Two marks for four correct ticks


One mark for two or three correct ticks
Zero marks for one correct tick

4(c) Gender = F AND Blood_group = A* 6

Gender – 1 mark
= F – 1 mark
AND –1 mark
= A* – 1 mark
use of wildcard – 1 mark
Blood_group – 1 mark

4(d) Two matched pairs from: 4

The age changes every year therefore it will need to be changed regularly ...
... Administration of the database becomes more time consuming.

The age of the donor can be easily and automatically calculated from their
date of birth ...
... improving accuracy.

Data only needs to be entered once ...


... reducing errors.

4(e) Length check // Range check 1

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Question Answer Marks

5(a) Max four from: 6

Comparisons
Both use the internet
Both redirect the user to a fake website
Both can lead to fraud and identity theft
Both use websites that look legitimate
Personal data is compromised

Max four from:

Differences
With phishing emails are sent to the computer
In pharming malicious code is uploaded to the computer
In phishing clicking a link sends user to a fake website
In pharming the code redirects the user to a fake website without their
knowledge
The email in phishing appears to have come from a trusted source
Website in pharming appears to be genuine
In pharming spyware can be used to record key presses

5(b) Six from: 6

Avoid clicking on any unknown texts with links/Avoid clicking links in texts
from people you do not know.

Do not reply to text messages that have asked you about any of your
personal finances/details.

Report any suspicious activity.

Be on the lookout for messages that contain the number 5000 or any
number that is not a phone number as this is used by smishers.
If the text messages urge you for a quick reply then that is a clear sign of
smishing.

Do extensive research before replying to any message. There are plenty


websites that allow anyone to run searches based on a phone number and
see any relatable information about whether or not a number is legitimate.

Never call back a phone number that was associated with the text from an
unknown source.

If the message states ‘Dear user, congratulations, you have won.’ It is a


clear sign for smishing.

Check the time when the unknown message was sent.

If the text message was sent at an unusual time, then that is another sign of
smishing.

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Question Answer Marks

6 4
LAN WAN WLAN

The internet is an example of this type



of network

This type of network is found in a


building but is connected without 
cables

This type of network is used to


transmit data between Europe and 
North America

This type of network is found in a



building but is connected with cables

One mark per correct row

Question Answer Marks

7 Max three from: 4

Advantages
All elements are together in one unit therefore takes up less space
They are portable
Can be used in more places than a desktop

Max three from:

Disadvantages
Easier to steal/lose
Limited battery life so more likely to run out of power
Pointing devices can be more difficult to use
In built webcams can be more difficult to use rather than a desktop
If one piece of hardware breaks it can be more difficult to replace
Desktops have a better heat dispersion rate
More likely to be damaged as they are portable.
Screen size may be smaller
Less powerful

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Question Answer Marks

8(a) Max five from: 6

Benefits
If personal data is kept confidential then identity theft is reduced
It helps prevent fraud
Reduces the chance of users suffering harm from criminals, as less data for
criminals to attempt to access
Protects sensitive data
… examples:
racial/ethnic/political/religious/membership of trade unions/health/criminal
activity
Protects the data being used for purposes other than what it was collected
for

Max five from:

Drawbacks
Difficult to enforce as users give information freely
Most users do not read the terms and conditions before agreeing to them,
therefore allowing data to be used
Data protection is local but networks are global so laws are difficult to
enforce
Younger people do not mind that data is passed on therefore the law could
not be enforced for all

8(b) Two from: 2


Electronic Junk email/unsolicited emails/sent to a person without requesting
it
Deliberate filling up of a user’s inbox/many emails sent at once
Emails sent to everyone on the mailing list

8(c) Four from: 4


Takes time to deal with it
Can slow down networks
Can fill up the receiver’s mail box and therefore fill up hard disk/leads to
denial of service
Can increase the time needed to run your email software
Could contain a virus

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Question Answer Marks

9(a) 6
Device Input Output Both

Bar code reader 

Buzzer 

Touch screen on till 

Receipt printer 

Light sensor on the conveyor belt 

Electronic scales 

One mark per correct row

9(b) Max five from: 6


Bar code is scanned at the POS/bar code number entered manually
Bar code is searched for in the stock file …
… until the record is found
Details of the product are read
Stock level of the item reduced by 1
New stock level written back to the file
Item is flagged to state order in place

If less than the re-order level then the item is automatically re-ordered – 1
mark

Question Answer Marks

10(a) Six from: 6


Current system is observed
Staff/potential users interviewed
Staff/potential users given questionnaires
Gather information about current system
Existing documents examined
Inputs, outputs and processing of the current system determined
Problems with current system identified
User and information requirements identified
System specification decided
Hardware identified/justified
Software identified/justified

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Question Answer Marks

10(b) Max three from: 4

Advantages
Fingerprints are unique
More accurate data entry
Improved security
Your fingerprints are with you all the time/cannot be lost/ID cards can be lost
Student needs to be present at the reader
Magnetic cards can be affected by magnetic fields/smart phones
Very difficult to clone unlike cards

Max three from:

Disadvantages
Takes a longer time to collect all the fingerprints and store them rather than
producing ID cards
Equipment would be more expensive
Damage to the finger/reader will give false readings/no reading
Invasion of privacy

10(c) Three from: 3


Iris scan
Hand print
Facial recognition
Voice recognition
Retina scan

Question Answer Marks

11 Four from: 4
Data should be fairly and lawfully processed
Data should only be processed for the stated purpose
Data should be adequate, relevant and not excessive/limited
Data should not be kept longer than necessary
Data should be processed in accordance with the data subject’s rights
Data should be kept secure
Data should not be transferred to another country unless they have
adequate protection.
Data should be processed in a transparent manner
Data should be collected for specified/explicit/legitimate purposes
Data should only be further processed for archive purposes which is
compatible with the initial purposes
Data kept for archiving should safeguard the rights and freedoms of
individuals
Explicit consent required for processing sensitive data
Parental consent required for processing personal data of children including
online services
Data subjects are allowed access to their personal data

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Question Answer Marks

12 Magnetic stripe 8
Benefits
The user needs to have the card present to use it
Data more difficult to copy as it uses a stripe
Increased security as signature is also needed
Drawbacks
The card could be stolen and the signature copied
Magnetic stripe can be affected by magnetic fields
Card can be damaged due to overuse

Chip and PIN


Benefits
Increased security as the card and a PIN is also needed
The chip cannot be scanned remotely
Drawbacks
Shoulder surfing can take place
Security risk as the chip contains personal information
Card can be damaged due to overuse

Contactless
Benefits
More secure as encryption is used to read the card
Card details can be stored on a smartphone which might have an extra layer
of security
Stops shoulder surfing
Only allows a small amount to be transacted
Drawbacks
Someone who steals the card can use it without a PIN
Can be cloned using electronic devices
No contact with the device so other devices may ‘read’ the card accidentally
Security risk as the card contains personal information

To achieve full marks all three methods must be discussed, the discussion
must also cover both the benefits and drawbacks.

One mark can be awarded for a reasoned conclusion

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Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/12


Paper 1 Written Paper March 2020
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the March 2020 series for most Cambridge
IGCSE™, Cambridge International A and AS Level components and some Cambridge O Level components.

This document consists of 13 printed pages.

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PUBLISHED
Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers. They should be applied alongside the
specific content of the mark scheme or generic level descriptors for a question. Each question paper and mark scheme will also comply with these
marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit is given for valid answers which go beyond the
scope of the syllabus and mark scheme, referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these features are specifically assessed by the
question as indicated by the mark scheme. The meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently e.g. in situations where candidates have not followed instructions or in the application of generic level
descriptors.

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GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question (however; the use of the full mark range may
be limited according to the quality of the candidate responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should not be awarded with grade thresholds or
grade descriptors in mind.

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Question Answer Marks

1(a) Webcam 2
Mouse

1(b) RAM 2
Video card

Question Answer Marks

2 2
internet intranet

This type of network is public 

This is the more secure type of network 

This type of network is global 

This type of network is more likely to be monitored 

Question Answer Marks

3 Two from, for e.g.: 2


Oil prospecting
Mineral prospecting
Diagnostic systems
Careers
Medical diagnosis

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Question Answer Marks

4(a) 4
desktop tablet
smartwatch
computer computer

A computer made up of separate units 

Is an example of wearable technology 

A portable device that allows text to be typed relatively easily 

Most easily used for fitness and health monitoring by runners 

4(b) Three from: 3


More portable as it is lighter in weight
Smaller in size therefore can fit in in your pocket
More likely to have the smartphone with you at all times
Easier to receive and make phone calls on the move
More of a chance of retaining the signal//can be used in more places than a laptop computer
Less power consumption

Question Answer Marks

5(a) IF(A2<>"",VLOOKUP(A2,E3:F6,2), "") 5

If the contents of A2 are not empty – 1 mark


Otherwise display a blank cell – 1 mark

Three from:
Looks up/searches the value in A2
Looks up in the range E3:F6
Retrieves/displays the corresponding value
From the second column of the range
Displays the value/produces ICT in A3

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Question Answer Marks

5(b)(i) Three from: 3


Used if the range of cells is to be used many times
Easier to remember a name rather than cell references
Only has to type in the name rather than the cell references
Less chance of errors when entering the range
If the range of cells moves/copied the name still refers to the cells

5(b)(ii) Example name – Subjects 1

5(c) Counts the number of candidates/people that are opting for the ICT examination 2

or

Counts the number of ‘E’ in the range A4:A15

Question Answer Marks

6(a) \Work\Class_A1\Examination_Marks\ 3

\Work – 1 mark
\Class_A1 – 1 mark
\Examination_Marks – 1 mark

6(b) .txt is a text file format – 1 mark 2


.rtf is a rich text format – 1 mark

6(c) Three from: 3


RTF has basic formatting (embolden, underline, etc.) while TXT is plain text
RTF is capable of paragraph formatting while TXT is not
RTF is capable of creating bulleted lists while TXT is not
RTF files can include images while TXT cannot
TXT takes up less memory while RTF takes up more memory

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Question Answer Marks

6(d) Four from: 4


To save time typing the personal details of each student onto the document
To help reduce the number of errors in the typing of the data
Used to save time editing the document
Produces a personalised document for each student
So the teacher does not miss out a student

Question Answer Marks

7(a) Max five from: 6


The biometric data is unique to the user
Biometric data is always with you
Passwords can be copied/forgotten/guessed/cracked
Difficult to copy/forge biometric data
Eliminates shoulder surfing
Prevents key logging software

Max two from, e.g.:


fingerprints, Retina scans, Voice recognition, Iris scans, Handprint

7(b) Four from: 4


If the user wears glasses/grows a beard/damages the face/aging effects, then the laptop computer may not read the face
correctly
Position of the face and distance from the screen is important
Possible concerns about personal liberty infringement/intrusive
Equipment/set up is more expensive
The system has to be set up before use and this can take more time than setting up a password
May activate accidentally
Once set up it is difficult to reset

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Question Answer Marks

8(a) Two from: 2


A flat file database stores data in one table//a relational database uses multiple tables
In a relational database the tables are linked
In a relational database must have a primary key and a foreign key in the linked tables

8(b) Four from: 4


Open database package
Select database tools
The teacher’s file and subject file would be imported to separate tables
A primary key is identified/set
The foreign key is identified in the subject table
Click/create/select relationships
The primary key is dragged to the foreign key
Save the database

Question Answer Marks

9 4
header footer margin

Text entered that can appear at the top of each page automatically 

An area between the main content of a page and the edge of the page 

An additional space between facing pages 

Text entered that can appear at the bottom of each page automatically 

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Question Answer Marks

10(a) Four from: 4

Cell phone
He could use his cell phone to send text messages
Text messages can be sent at any time of the day//Text messages are not affected by time zone differences
He can capture image/audio and send them

VoIP
Used on any computing device that can connect to the internet
Can connect using hot spots
Live videos can be sent

To gain full marks it needs at least one benefit of using a cell phone and at least one benefit of using VoIP

10(b) One from: 1


Pay in cash/money
Withdraw cash/money

10(c) 2
Appropriate Not Appropriate

How old are you? 

What is your mother’s maiden name? 

What is your PIN? 

Which town were you born in? 

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Question Answer Marks

10(d) Three from: 3


Saves money by not having to pay for transport to the bank
Saves time by not having to travel to the bank
He does not carry cash therefore less chance of robbery
Banking is 24/7
Money from his parents can be sent at any time therefore speeding up the time it takes to reach his account
Saves time rather than queueing in the bank
He can select his own language

10(e) Two from: 2


May not have a stable internet connection
It is easier to make an error with online banking
There may not be the facilities to carry out online banking in remote parts of Kenya
Security issues as he could be using public hot spots
May need cash as isolated communities may not have facilities

Question Answer Marks

11 Max four from: 6


The introduction of robots has reduced the number of car production/factory floor workers
Vehicle production factories/robots work ‘24/7’
Workers could be working unsociable hours
De-skilling of staff
Increase in training for staff

Max four from:


Increase in the number of supervisors/quality control workers
Increase in the number of maintenance staff
Increase in part time/job sharing
Increased number of staff compressing hours
Increase in the number of engineers/designers/programmers to build the robots

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Question Answer Marks

12(a) Four from: 4


The web address should start with https
There is a closed/green padlock
When the padlock is clicked a message will state the connection is encrypted/secure
The web page has a digital/SSL certificate
The green padlock shows it has an Extended Validation (EV) certificate/CA certificate

12(b) Max four from: 6


Differences
Pharming downloads a file/program/malicious code onto the user’s smartphone
When the user enters a correct website the software redirects them to the fake website
When the user enters his password/personal data it is sent to the hacker’s computer
Pharming can be stopped by not downloading .exe, .bat files

In Smishing the user receives a text message from an unknown person


In Smishing the user is asked to phone a number/reply to the text/click on a link
Smishing can be stopped by not replying to unknown text messages

Max three from:


Comparisons
Both are attacks on the smartphone
Both redirect the user to a fake company/person/fake website
Both require the user to enter/divulge personal information
Both obtain/steal personal/your data

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Question Answer Marks

13(a) Advantages 8
Max five from:
Allows the use of sound/animation/video/transitions to make the presentation//leaflets cannot use sound/animation/video
Can be more interactive therefore can be used on a company website/interactive whiteboard
Hyperlinks can be used//the users of the leaflet would have to type in the hyperlink
No printing costs
More accessible (speak text, etc.)
People can throw away leaflets without reading them
Easier to update

Disadvantages
Max five from:
Special equipment is needed to view the presentation
Power/equipment failure/corrupted software can be an issue
There could be more focus on the presentation rather than the content
People have to be present in the lecture room
The leaflet can be read at any time
Presentations cannot be written in braille

13(b) Four from: 4


Open the presentation
Take/photograph an image of the product
Upload an image of the new product from a camera/file/the company website//export from camera
Save the image
Select the correct slide
Create a frame on the slide
Browse/search for the image
Import/insert/copy and paste the image into the presentation/slide
Place/drag the image in correct place
Edit the image
Save the presentation

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Question Answer Marks

13(c) Two from: 2


The image is not in the current/same folder
The name of the image/format/extension is incorrect
The image does not exist//software does not support the file extension
The image has not been uploaded

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Cambridge IGCSE™

INFORMATION & COMMUNICATION TECHNOLOGY 0417/13


Paper 1 Theory October/November 2023
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the October/November 2023 series for most
Cambridge IGCSE, Cambridge International A and AS Level components, and some Cambridge O Level
components.

This document consists of 9 printed pages.

© UCLES 2023 [Turn over


0417/13 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

1 Two from: 2

• Check digit
• Range check
• Character/type check
• Length check
• Type check

Question Answer Marks

2(a) Section break 1

2(b) Two from, for example: 2

• Png
• Gif
• Jpg/Jpeg
• Bmp
• PDF
• IMG

2(c) Three from: 3

• Information is repeated on each page


• Allows easier navigation in the document
• Saves time for the user to add information manually
• Information only needs to be entered once

Question Answer Marks

3(a) A Text 4
B Number/Integer
C Date
D Currency

3(b) Four from: 4

• They can be read from many angles


• The physical size of the QR can be small therefore takes up less space on
the box
• Can be used to track stock
• Can contain links to more information about the products
• It contains information about the product
• Can be read by any device with a camera and suitable software

3(c) Two from: 2

• Brackets/parentheses missing around B2-C2


• Multiplication was carried out first then the subtraction
• The order of calculation should follow BODMAS/BIDMAS/PENDAS

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PUBLISHED 2023

Question Answer Marks

4(a) Six from: 6

• User IDs and passwords combined protect against unauthorised access


Combined user ID and password is unique to the computer system.
• The user ID ensures the correct account is accessed, the password then
protects the account
• If someone knew the user ID they could only gain access with the correct
password
• Typing in incorrect user ID/password a number of times could lock the
user out
• User IDs give different access levels in the computer system
• User IDs are unique and allow the system manager to monitor usage on
the system
• The password is masked and displayed as stars
• A strong password is a combination of upper and lower case
characters/numbers/symbols
• Passwords could be biometrics ensuring greater security
• Passwords increase security as they are only known by the user

4(b) Description 4
Two from:

• Uses parts of the body/physical attributes as a password


• Unique to the user
• Form of authentication

Examples
Two from, for example:

• Fingerprint
• Retina
• Voice
• Face

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PUBLISHED 2023

Question Answer Marks

5 Six from: 6

Laptop with SSD


• Data can only be accessed on the laptop if laptop breaks there is no
access
• The user retains control over the data stored
• Greater security as data is always with you
• After the initial cost of the laptop there is nothing else to pay for storage

Cloud storage laptop


• Requires an internet connection to store/read/access data the internet
connection should be stable
• More storage available
• Can be more expensive as storage needs to be bought
• The data is available on other devices if the laptop breaks
• Automatic backup of data so less chance of losing data
• Can be issues if the internet drops during storing of data

To gain full marks the evaluation must have both Laptop with SSD and
Cloud storage laptop

Question Answer Marks

6 Six from: 6

Benefits
• Cheaper than building a physical bridge
• Safer as the bridge could collapse if not tested properly
• Safer to check environmental factors
• Tests can be carried out with extreme weather conditions

Drawbacks
• Too many variables to cover them all
• Requires programmers/hardware/software to create the model can
increase costs
• Requires extra skilled staff to maintain the model
• Errors in the software can cause catastrophic effects

To gain full marks the discussion must have both benefits and
drawbacks
If a list give five marks maximum

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PUBLISHED 2023

Question Answer Marks

7(a) Two from: 2

• Mixture of Virtual reality and Augmented reality


• Combines real/physical world with digital world and interacts with each
• Allows seamless interaction between the real and virtual worlds

7(b) Six from: 6


The manufacture of components is cheaper
The whole process of setting up and printing the components can be quicker
Quality is consistent
Minimises waste
Fewer sub-components making it stronger and safer
The size of the component is limited to the size the 3D printer can product
If the initial design is incorrect it is harder to correct
Initial cost of the printer could be more costly
Requires skilled programmers/operators therefore the initial costs could be
higher

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

8(a) Four from: 4

Benefits
• Cameras can be viewed from the smartphone so intruders can be
seen/reported
• Increased sense of security
• You receive immediate alerts if there is a security breach

Drawbacks
• You may not be able to deal with the intruders if you are a long way away
• The wireless technology/data could be accessed by hackers
• If access to the internet is lost then control of the system is lost

To gain full marks there needs to be both benefits and drawbacks

8(b) Two from: 2

• Light
• Temperature
• Motion
• Proximity/Passive Infra-red/PIR
• Pressure pads
• Acoustic/Sound

8(c) Four from: 4

• An image is taken of the front of the vehicle


• The image is sent to the software
• The software isolates the number plate from the image
• Colour brightness and contrast are changed this makes the plate easier to
read
• Each character is read/decoded using OCR software
• The number plate is searched in the database
• Comparison is made with number plates stored in the database
• If the number plate is identified it allows the gate to open

8(d) Three from: 3

• Another vehicle/pedestrian could obstruct the view of the camera


• The number plate may be too dirty to read
• The number plate may be in low light/poor weather conditions
• The number plate may use illegal characters/font
• The number plate could be in a different position than where it should be
• Characters are misread
• Position of characters/grouping of characters
• The number plate has not been added to the system

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

9(a) Six from: 6

Age:
• Balance of text and images to attract older audience
• Uncluttered // Use of white space // Organised layout
• Don’t use childish language

Consistent design Interests:


• Interesting content
• Keep on topic
• Knowing the audience’s interests and writing about them

Accessibility:
• Contrasting colours to make it easier to read
• Clear (readable) fonts
• Larger fonts to help those with visual impairments
• Keep the content simple
• Interactivity
• Don’t use red and green due to colour blindness

9(b) Three from: 3

• Provides consistency
• Allows all documentation to contain the same header/footer information
• Saves money/time on producing new documentation details
• People using the web pages know it is part of the university website
• Relates to the university identity/brand image

9(c) Four from: 4

• Corporate colours used


• Corporate font style
• Corporate font size
• Inclusion of the logo
• Position of the logo
• Position of text
• Layout of address

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

10(a)(i) Interview 1

10(a)(ii) Observation 1

10(a)(iii) Questionnaires 1

10(b) Three from: 3

• Data structure
• Input format
• Output format
• Validation routine

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Cambridge IGCSE™

INFORMATION & COMMUNICATION TECHNOLOGY 0417/12


Paper 1 Theory October/November 2023
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the October/November 2023 series for most
Cambridge IGCSE, Cambridge International A and AS Level components, and some Cambridge O Level
components.

This document consists of 11 printed pages.

© UCLES 2023 [Turn over


0417/12 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

1 Pen drive 1

Question Answer Marks

2(a)(i) One from: 1

• Continuous data
• Any values in a range

2(a)(ii) One from: 1

• Discrete data
• Binary

2(b) One from: 1

• To control an external device


• To be sent to an actuator

2(c)(i) Open the windows in a greenhouse 1

2(c)(ii) Analogue data 1

2(c)(iii) Measure acidity levels in a river 1

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

3 One mark for a correct network device and one mark for a description of what 6
it does

Router
One from:

• Allows a LAN to be connected to a WAN/Internet


• A router allows data packets to be sent to LAN/WAN

Hub
One from:

• Connects computers/devices so data can be broadcast to all devices


Expands a LAN
• Network interface Card (NIC)
• Connect computers/devices to a network

Bridge
One from:

• Connects two LANs of the same protocol together


• A bridge creates a single LAN from separate parts

Switch
One from:

• Connects computers together to form a LAN


• Allows data to be sent to individual devices

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

4 The validation checks must be different 6

Book_number
One mark for check and one mark for a description related to the data

Length check
Each data item must be exactly 4 characters long

Character check
Each data item must be an integer

Range check
Data must be in the range 1000 to 9999/1999

Presence check
To check that the field has data//not null

Date_acquired
One mark for check and one mark for a description related to the data

Format check
First two numbers followed by a slash then next two numbers followed by a
slash then four numbers//DD/MM/YYYY

Range check
Checks the date is between two dates

ISBN
One mark for check and one mark for a description related to the data

Check digit
The number is checked by calculation of all the separate numbers

Character check
Data must be an integer

© UCLES 2023 Page 5 of 11


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

5(a) Two from: 2


Smartphone and tablet hybrid
A tablet that functions as a smartphone
It is a device that has the features/properties of a smartphone/tablet computer
The device size is in between a smartphone and a tablet

5(b) Six from: 6


Advantages
A phablet has a larger screen size so it is easier to read the text/navigate/click
on icons/type/edit text
Better control over the layout of the screen/newsletter
Due to the screen size more people can view at the same time
The onscreen keyboard is larger making it easier to enter the data
Easier to connect devices onto a phablet

Disadvantages
Less portable than a smartphone
More difficult to record audio messages due to its size
If cameras are to be used then it is easier to use a camera with a smartphone
Pupils are more likely to have smartphones with them

To gain full marks the candidate must have both advantages and
disadvantages.
If only a list then only five marks can be awarded

Question Answer Marks

6(a) Two from: 2


Eye problems
Headaches
Burns

6(b) Two from: 2


Projector falling on the presenter
Electrical fire due to overheating of the projector
Electrocution caused by liquid spilling on the projector
Tripping over trailing cables

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

7 Two from: 4
Advantages
Safer to use drones than risking the humans filming in the helicopter
Cheaper to use a drone rather than using a helicopter
The drone could fly closer to the competitors than a helicopter
Drones can be used in areas that would not be accessible to the helicopter

Two from:
Disadvantages
More difficult to fix camera problems as no humans present
The range of the drone may be smaller
The drone may become a distraction as it is closer to the race
It can fly out of range and lose control signal

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

8(a) Cloud storage 1

8(b) Random Access Memory/RAM 1

8(c) One from: 1


SD/xD/cFast/Memory card
Flash memory

8(d) Blu-ray disc 1

Question Answer Marks

9 Max two from: 6

Validation
• Validation is an automatic computer check
• Validation ensures that the data entered is sensible/reasonable
• Ensures the data entered fits the set criteria

Max two from:

Verification
• Verification checks that the data on the original source document is
identical to the data that you have entered into the system
• Verification ensures that the data is copied/entered correctly

Max three from:

• Because it is personal data the data needs to be correct


• Data should be error free to ensure patients are safe
• If data is incorrect it could lead to consequences
• Individually they cannot detect all errors

© UCLES 2023 Page 8 of 11


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

10(a) Three from: 3

• The inputs/processing/outputs of the current system


• The user requirements for the new system
• The information requirements for the new system
• Hardware/software requirements

10(b) Six from: 6

Parallel running
• Data would need to be entered twice this could cause issues with double
booking
• Staff can be gradually trained on the new system which takes a longer
time
• Parallel running is more expensive to operate as there are two sets of
staff/two systems operating
• In parallel if the new system fails, the old system is still available
• In parallel running a system is always in place

Direct changeover
• Faster method of full implementation as the hotel will not want the system
to be out of use
• Immediate benefits
• System is thoroughly tested before use, therefore less chance of it being
faulty
• Staff have to be trained before the new system is implemented this can be
difficult as they are still working
• Training takes place on non-live systems which may mean problems can
be missed
• Data can be lost as the old system has been removed
• No system will be in place during the changeover

To gain full marks there needs to be both direct changeover and parallel
running

10(c) Five from: 5

Benefits
• Available 24/7 therefore helps customers to book when they want
• Fewer problems with the bookings/double bookings
• Faster booking system as not waiting in queues
• Immediate confirmation of the booking
• Easier to cancel/change bookings

Drawbacks
• Relies on telecommunications to make the booking
• Needs internet access/connection
• Security issues due to fraud/others seeing personal data
• Wrong information may be added accidently and this may be difficult to
correct

To gain full marks the candidate must have both benefits and drawbacks

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

10(d) Four from: 4

WAN
• Wide Area Network
• Over a large geographical area
• Tends to use satellite technology

WLAN
• Wireless Local Area Network
• Covers the hotel site
• Uses Wireless technology

To gain full marks the candidate must have both WAN and WLAN

Question Answer Marks

11(a) Six from: 6

Benefits
• Saves the cost of having a store
• Saves cost of rent/insurance/utilities/costs/business rates
• Saves cost as less staff required
• Larger customer base therefore increases profits
• The selling is not limited to shop opening hours therefore increases sales

Drawbacks
• Increased costs more staff needed to operate/develop the website/drivers
• Needs large warehouse space/distribution system
• Reliant on the technology
• Operates 24/7 therefore increases overheads
• Relies on customers that only shop online

To gain full marks the candidate must have both benefits and drawbacks

11(b) Five from: 5

Customer:
• Loads up the website
• Sets up an account
• Logs into the website
• Enters a password
• Browses through the online catalogue
• Clicks on the items required
• Enters the quantity/colours/size of items
• Adds items to the virtual basket/cart
• Clicks on the virtual checkout
• Chooses payment method
• Chooses delivery method
• Adds payment/delivery/personal details
• Checks the details entered
• Logs out of system

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

12(a) Four from: 4

• Clear and visible labels for each field


• Font size is large enough to read
• Easy data entry
• Language used is simple to understand
• Appropriate size of data entry sections
• Good use of white space//Fills the screen
• Use of sensible error messages
• Use of navigation buttons/drop down boxes/radio buttons
• Use/location of Help buttons/instructions

12(b) Two from: 2


Only allow the first two answers and then place a MAX

• Buttons are large enough to see


• Font size is large enough to read
• Use of high contrast colours
• Use of voice entry
• Use of text to speech

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Cambridge IGCSE™

INFORMATION & COMMUNICATION TECHNOLOGY 0417/11


Paper 1 Theory October/November 2023
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the October/November 2023 series for most
Cambridge IGCSE, Cambridge International A and AS Level components, and some Cambridge O Level
components.

This document consists of 9 printed pages.

© UCLES 2023 [Turn over


0417/11 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

© UCLES 2023 Page 2 of 9


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

1(a) Product_number 1

1(b) Not every publication has a bar code 1

1(c) Four from: 4

• Uses data integrity which means no discrepancies in the data


• Less memory used in the computer
• Data is not unnecessarily duplicated
• Queries can be created using many tables//Complex queries can be
created
• Reports can be created using many tables//Complex reports can be
created
• Only have to input the data once into a relational database therefore it
saves time

1(d)(i) One from: 1

Numeric: currency

1(d)(ii) Text/string/alphanumeric 1

Question Answer Marks

2(a) Analogue 1

2(b) Digital 1

2(c) Analogue to digital convertor/ADC 1

2(d) Temperature (sensor) 1

Question Answer Marks

3(a) Six from: 6

Advantages
• Easier to connect devices onto a tablet
• Larger screen to see the findings
• Larger onscreen keyboard to enter the data
• Better software suited to the task

Disadvantages
• Smartphones are more portable and can be carried in a pocket
• Students are more likely to have smartphones with them
• If cameras are to be used then it is easier to use a camera with a
smartphone

To gain full marks the discussion must both advantages and


disadvantages

© UCLES 2023 Page 3 of 9


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

3(b) Two from: 2

• Keyboard
• Camera
• Touch screen
• Microphone
• Sensor

Question Answer Marks

4 Six from: 6

Similarity
• Both readers are in direct contact with the card
• Both readers can cause wear and tear on the cards
• Both are input devices

Difference
• Chip and PIN readers the user needs to know the PIN
• The chip and PIN reader is susceptible to shoulder surfing
• Chip and PIN reader prompts the user to enter a PIN
• It is more secure as a PIN is needed

• In the magnetic stripe reader the card can be used by anyone as no PIN is
needed
• The transaction is faster using a magnetic stripe reader
• Less data entry errors using a magnetic stripe reader as no manual input

To gain full marks the comparison must have both similarities and
differences

© UCLES 2023 Page 4 of 9


0417/11 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

5(a) Two from: 2

• A bridge connects two LANs that use the same protocol


• A bridge creates a single LAN from separate parts

• A router allows data packets to be sent to LAN/WAN


• A router connects a LAN to a WAN

5(b) Four from: 4

• Internet Protocol address


• Unique identifier
• IP addresses must be different for each device on a network
• All devices connected to the internet use IP addresses
• Determines the electronic location of the device

5(c) Two from: 2

• Used to determine where data packets will be directed


• Stores route information
• Stores IP addresses

© UCLES 2023 Page 5 of 9


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

6(a) Two from: 2

Mark the first two answers only

• More difficult to edit the PDF


• PDF sometimes render incorrectly
• Need PDF editor software to edit//Need PDF viewer

6(b) Two from: 2

• Audio
• Interactivity
• Ability to change to different languages
• Ability to change text flow left-to-right and right-to-left
• Text to speech
• Accessibility
• Video
• Animation
• Turning pages automatically

6(c) Six from: 6

• To interest/attract the younger audience the ePublication should use:


• Bright colours
• Animations
• Videos
• Sounds//sound effects
• Cartoons

• There should be more pictures than text


• The wording should be simple//Short sentences could be used
• Large text fonts so that it is easier to read
• Use of white space to break up the text and make it easier to read

• Games/activities for content can be used

If a list of points is given with no reasons then max 5 marks

© UCLES 2023 Page 6 of 9


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

7(a) Three from: 3

• Password is not strong


• It is easy to guess
• The letters and numbers are in sequence on the keyboard
• Easy to shoulder surf
• It should be changed regularly to secure his login

7(b)(i) Encryption 1

7(b)(ii) Biometrics 1

7(b)(iii) Digital certificate 1

7(b)(iv) Firewall 1

7(c) One from: 1

• If someone finds the password for one of the systems/accounts other


systems/accounts are compromised
• If someone finds the password for one of the systems/accounts then he
has gained the company password

Question Answer Marks

8 Six from: 6
This question is a cause and effect question

• Reduces the amount of time it takes to complete a task… (1st)


…therefore gives the user more leisure time/time to do other things (2nd)

• The user does not need to be present when the device is working…(1st)
…therefore gives the user more/less exercise (2nd)

• Allows the user to use interactive games devices…(1st)


…therefore helps improves their fitness (2nd)

• When the device does all the work…(1st)


…it makes the user lazy (2nd)

• Users are not doing as much manual work…(1st)


...this can cause [a valid named health issue] (2nd)

• Using computers/gaming machines/devices for long periods…(1st)


...this can cause [a valid named health issue] (2nd)

If the candidate does not give two named devices with effects then max
five marks

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

9(a)(i) This is a use and reason question 2

To store the operating system/games

One from:

• Faster loading of the operating system/games


• The game/OS runs faster

9(a)(ii) This is a use and reason question 2

To store the apps/software/data/files/movies

One from:

• Can store more files


• Can store larger files

9(b) RAM 2
ROM

Question Answer Marks

10(a) Four from: 4

Similarities
• Both are used to check that data has been entered correctly
• Both ensure that the data has been transferred correctly
• Both are used to check the data against the original data

Differences
• In visual verification the user compares the data
• Data is compared with the original data source

• In double data entry the computer compares the data


• In double data entry the data is compared with the previously entered
data
• In double data entry data is entered twice by the user(s)

In order to gain full marks the comparison must both similarities and
differences

10(b) Two from: 2

• Format (check)
• Length (check)
• Range (check)
• Type/character (check)

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2023

Question Answer Marks

11 Six from: 6

Inputs
• Insert card
• System reads the details on the card
• Select the language you would like to use
• Enter PIN
• Select print (mini statement) option
• Select Account
• Select ‘confirm’

Processing
• Checks the card is correct/valid
• Checks the account number is correct
• Check the PIN is correct
• If incorrect three times then card is retained
• Checks the correct account selected
• Sends a signal to/communicates with the bank
• Bank computer creates the statement
• Details of the amount in the account are sent to ATM
• Details are sent to the printer

To gain full marks the description must have at least two answers for
inputs and at least two answers for processing

Question Answer Marks

12(a) Two from: 2

• Places a hard break in the location selected


• Could remove widows/orphans

12(b) One from: 2

• The word does not appear in the dictionary


• The word is written in Latin and the dictionary is in English.

One from:

• Add the word to the dictionary


• Set the dictionary to allow scientific names/Latin
• Set (the dictionary) to ignore the word

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Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/13


Paper 1 Theory May/June 2023
MARK SCHEME
Maximum Mark: 80

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the May/June 2023 series for most
Cambridge IGCSE, Cambridge International A and AS Level and Cambridge Pre-U components, and some
Cambridge O Level components.

This document consists of 9 printed pages.

© UCLES 2023 [Turn over


0417/13 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2023
PUBLISHED

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

 the specific content of the mark scheme or the generic level descriptors for the question
 the specific skills defined in the mark scheme or in the generic level descriptors for the question
 the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

 marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
 marks are awarded when candidates clearly demonstrate what they know and can do
 marks are not deducted for errors
 marks are not deducted for omissions
 answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

© UCLES 2023 Page 2 of 9


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Cambridge IGCSE – Mark Scheme May/June 2023
PUBLISHED

Mark scheme Abbreviations and Rules

/ separates alternative words / phrases within a marking point


// separates alternative answers within a marking point
underline actual word given must be used by candidate (grammatical variants accepted)
max indicates the maximum number of marks that can be awarded
( ) the word / phrase in brackets is not required, but sets the context

Note: No marks are awarded for using brand names of software packages or hardware. These must
be created.

Examiners must ensure that annotations are placed to show that the whole answer has been
seen

Annotations MUST be placed in white space close to where the mark is awarded

Before submitting a script please check all ticks match marks

At the end of prose answers place a TV to show that the whole answer has been marked

Any blank pages place the SEEN annotation

If an answer is left blank then use SEEN and award NR, but if anything has been written for
example ‘Don’t know’, ‘?’ etc. then use NAQ and award 0. If an answer has been attempted
and crossed out then attempt to mark it.

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Question Answer Marks

1 B Format check 1

Question Answer Marks

2(a) Network Interface Card / NIC 1

2(b) Backing storage 1

2(c) Touch screen 1

Question Answer Marks

3(a) Six from: 6

Advantages
Larger screen to read the typed data
Laptop uses a physical keyboard therefore easier to type
Larger keyboard to type in the data
Fewer data entry errors due to larger screen / keyboard
More suited for entering mass amounts of data
Laptop version of software will have more features than smartphone version
of software
More computer storage for typed text
Easier to add other devices to store the data

Disadvantages
Less portable / heavier than a smartphone as the smartphone can be
slipped into a pocket
Smartphones are smaller therefore easier to carry
More likely to have a smartphone with them

To gain full marks candidates must have correct answers from both
advantages and disadvantages.

3(b)(i) Two from: 2

Camera
Microphone
Touch screen

3(b)(ii) Two from: 2

Speaker
Screen

3(b)(iii) Two from: 2

SD card
Flash memory
Internal storage
SSD

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PUBLISHED

Question Answer Marks

3(c) Two from: 2

Retains the format of the original newsletter


Takes up less storage space
Independent of hardware and software

3(d) Four from: 4


Interesting / engaging content
Use of longer sentences / not using slang / emoticons
Use of some technical language
More text than pictures
Balanced use of white space and content
Clear readable fonts
Formal layout
Balance of size between headings and text
Contrasting colours
Use suitable images
More real images than cartoons

Question Answer Marks

4 Six from: 6

Similarities
Both have shared content
Both use internet technologies / TCP-IP
Both have restricted access
Both sit behind a firewall

Differences
Intranet shares data within an organisation whereas extranet shares content
with external users and employees
Extranet is part of a company’s intranet
Intranet allows communication within the organisation whereas extranet
allows communication with customers / suppliers
Extranet can lead to more security breaches
Intranet is owned is by a single organisation whereas extranet can be used
by several organisations

To gain full marks candidates must have correct answers from both
similarities and differences

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PUBLISHED

Question Answer Marks

5(a) Two from: 2

Prolonged use of a keyboard


Prolonged use of a mouse
Using a keyboard with a bad posture
Working in a cramped workspace

5(b) Two from: 2

Staring at a computer screen for a long time


Glare / flicker on the computer screen
Dirt on the computer screen
Screen brightness does not match the room light brightness
Sitting too close to the screen
Top of monitor not in line with the eyes

Question Answer Marks

6(a) One mark for each form of identification and one mark for each 4
corresponding example given:

Form of identification: something the user owns:


Example: card reader / pen drive / dongle / mobile phone

Form of identification: something the user knows:


Example: password / PIN / TAN / email address / CVV on back of a credit
card / answers to security questions

Form of identification: something the user has:


Example: biometrics

6(b) Two from: 2

To protect user’s data / credentials


To reduce the possibility of unauthorised access
Combines two different forms of identification
Makes it more secure by adding an extra layer of security

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PUBLISHED

Question Answer Marks

7(a) Four from: 4

By electronically tracking the sales of goods the industry could know when
to order items…
…so that the goods do not run out in the stores
The POS system allows a business to identify which products are selling
well / selling badly…
…so products do not run out / left of the shelves
Through this identification, a business can increase the order of profitable
products and reduce unmarketable inventory
Increases speed of transaction as the checkout staff do not need to enter
the price of each item
Itemised bills can be generated on screen and printed for customers
It allows self check out which means less staff are needed therefore
reducing staff costs

7(b) Six from: 6

The (bar codes on) goods are scanned at the checkout


The item code is searched in the stock database
When the item is found…
…the number sold of that item is read
The number in stock is reduced by this number
If the number in stock is lower than the reorder / preset value…
…then a message is sent to automatically re-order stock
When the new stock arrives database is updated with the new stock
Quantity available will be increased when new stock arrives
Generates a report on selling trends

Question Answer Marks

8(a) Five from: 5


Enter test data
Run the formula
If actual output does not match expected value…
…make corrections to formula
Re-test the formula

8(b) One from: 1

Change A1 > 50 to A1 > = 50


Change A1 > 50 to A1 > 49

8(c) Two from: 2

Real data relating to tests that have been carried out previously
To ensure that the electronic mark book should work with real data

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Question Answer Marks

9(a) Three from: 3

Audio-conferencing is where two or more people…


…in different locations
…use technology to hold an audio call
All the participants dial into a central system that connects them
Removes the need to directly call each other

9(b) Three from: 3

Easier to set up
Does not need specialist equipment…
…therefore saves money
No issue with lip syncing
Less bandwidth is needed therefore reduces hanging / freeze
More privacy as they do not use cameras

9(c) Max three from: 4


Microphone
Speaker
Telephone handset

Max two from:


Audio-conferencing software / app
Internet / broadband connection

Question Answer Marks

10(a) Four from: 4

CC
Cc stands for carbon copy
The Headteacher would receive a copy of the message with the teacher
knowing
All recipients would know who is on the cc list and where it was from

BCC
Bcc stands for blind carbon copy
The Headteacher would receive a copy of the message without the teacher
knowing
All recipients on bcc would only know where it was from to and the cc list

To gain full marks candidates must have correct answers from both cc
and bcc.

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Question Answer Marks

10(b) Five from: 5

In forum posts are in chronological order therefore it makes it easier to find


replies / data
In forums easier for students to start new topics / sub-topics / forums / ask
questions/give answers
Topics / sub-topics cannot be created in a blog by the student
Forums are moderated by an administrator
Forums are checked before they are published
In forums students generate the content rather than leaving messages on a
named topic
Many students develop the direction of the forum rather than one person
In forums everyone can contribute / / In blogs only the content creator writes
the blog whereas the readers / followers can comment on a blog
A forum would allow private messaging as well as to all the group

Question Answer Marks

11 Three from: 3

Used as an extra margin


Adds extra space to the inside / top margin
Helps to ensure the text is not obscured by the binding

Question Answer Marks

12 Two from: 2

Inline style attributes have a higher hierarchy than external stylesheets


If there is a conflict on an element then the inline style attribute will apply
It applies style attributes that do not appear in the external stylesheet
Inline style attributes apply to one single web page

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Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/12


Paper 1 Theory May/June 2023
MARK SCHEME
Maximum Mark: 80

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the May/June 2023 series for most
Cambridge IGCSE, Cambridge International A and AS Level and Cambridge Pre-U components, and some
Cambridge O Level components.

This document consists of 9 printed pages.

© UCLES 2023 [Turn over


0417/12 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2023
PUBLISHED

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

 the specific content of the mark scheme or the generic level descriptors for the question
 the specific skills defined in the mark scheme or in the generic level descriptors for the question
 the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

 marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
 marks are awarded when candidates clearly demonstrate what they know and can do
 marks are not deducted for errors
 marks are not deducted for omissions
 answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

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Mark scheme Abbreviations and Rules

/ separates alternative words / phrases within a marking point


// separates alternative answers within a marking point
underline actual word given must be used by candidate (grammatical variants accepted)
max indicates the maximum number of marks that can be awarded
( ) the word / phrase in brackets is not required, but sets the context

Note: No marks are awarded for using brand names of software packages or hardware. These must
be created

Examiners must ensure that annotations are placed to show that the whole answer has been
seen.

Annotations MUST be placed in white space close to where the mark is awarded.

Before submitting a script please check all ticks match marks.

At the end of prose answers place a TV to show that the whole answer has been marked.

Any blank pages place the SEEN annotation.

If an answer is left blank then use SEEN and award NR, but if anything has been written for
example ‘Don’t know’, ‘?’ etc. then use NAQ and award 0. If an answer has been attempted and
crossed out then attempt to mark it.

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Question Answer Marks

1 Check digit 1

Question Answer Marks

2(a) Read Only Memory/ROM 1

2(b) Sound card 1

2(c) CPU/Processor 1

Question Answer Marks

3 Four from: 4

Similarities
Both capture images
Both store digital data
Both create digital images

Differences
Digital camera is more portable
Scanner captures the image in more detail
Scanners do not have a keystone effect
Digital camera may capture glare/shadow off the image
Digital camera has faster data capture

To gain full marks the comparison must have correct answers for both
similarities and differences.

Question Answer Marks

4(a) Two from: 2


An extranet is part of a company's intranet
The company gives permission for customers and suppliers to access it
Enables businesses to exchange information over the internet in a secure way
Requires credentials/username and password to access it

4(b) Two from: 2


Internet allows public access to information whereas Extranet allows limited
access
Extranet is more secure
The internet is not owned by anyone whereas the Extranet is owned by a
company
More information on the internet

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PUBLISHED

Question Answer Marks

5(a) Repetitive strain injury/RSI/carpel syndrome 1

5(b) Eye strain/headache/neckache 1

5(c) Neck ache/back ache 1

Question Answer Marks

6(a) Three matched pairs from: 6

The passwords could become similar …


… security/passwords could be weakened

May be more difficult to find a different password …


… the passwords/security could be weakened

Users could easily forget the current password …


… leading to system lock out

It may be typed incorrectly as the password is like the previous one …


… could lead to login errors

Users may have to write the passwords down so they are not forgotten …
… this may lead to others seeing the passwords

6(b) One from: 1


To ensure a website is trusted/authentic/genuine
Verifies if the company owns the website
To share a public key for encryption when communicating with the website

6(c) Three from: 3


Company/owner's name
Owner's/company public key
Date issued
Expiry date
Company/owner's digital signature
Issuer's/Sender’s name
Serial number

Question Answer Marks

7(a) 2 – 1 mark 3
31 – 1 mark

One from:
To test the boundaries (of the formula)
To test the comparisons are correct

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PUBLISHED

Question Answer Marks

7(b) Three from: 3


To test that data outside the range is not acceptable
To test that the correct data type is entered
To test that the error message works
To test that the errors are trapped correctly

Question Answer Marks

8(a) Three from: 3


Form of real-time/live/online communication
Multiple users/devices connect …
… using the internet
All users see the same screen.
Communication using video cameras/microphones

8(b) Six from: 6

Positives
The students save time as they do not need to travel to the school
The students save the cost of travelling to the school.
The school saves costs as it does not need to open in the holidays
Students and teachers can work from anywhere in the world
Can be recorded for students who miss the lesson

Negatives
Hardware/software could be expensive
Requires a good/reliable internet connection
There could be issues with child protection
More difficult to concentrate/motivate
If the hardware breaks/loss of connection/lack of hardware then the student
cannot participate
Only students with the correct specialist devices will be able to access

To gain full marks candidates must have correct answers for both
positives and negatives

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PUBLISHED

Question Answer Marks

9(a) Six from: 6

Similarities
Both readers scan the product code
Both readers use direct data entry
Both readers allow tracking of products
Both readers are contactless

Differences
Bar code readers only scan one bar code at a time whereas RFID readers
read multiple tags at the same time
Bar code readers require a direct line-of-sight with the code
RFID readers use near-field technology
Bar code readers need to be close to the bar code
Bar code needs to be in the correct position for reader to be able to read it
Bar codes readers might not be able to read a damaged/scratched bar code
whereas RFID can read data as long as chip/tag is not severely damaged.
Bar code reader might have read errors if the bar code is damaged/scratched
whereas RFID readers are more likely to read damaged/scratched tags
Bar code readers emit/use light whereas RFID uses electromagnetic/radio
waves

To gain full marks the comparison must have correct answers for both
similarities and differences.

9(b) Two from for example: 2


Race timing Tracking
Event Attendee Tracking
Livestock Tracking
Library book Tracking
Contactless/credit/debit card payment
Passports/ID cards

Question Answer Marks

10(a) Three from: 3


Name attributes
Charset//Character set
Content attributes

10(b) The <head> element 1

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PUBLISHED

Question Answer Marks

11(a) Two from: 2


Where the human body interacts with the device
Where a human gives a command ...
… without using a keyboard/mouse/pointing device

11(b) Four from: 4


Fatigue/gorilla arm
User can unintentionally activate the device …
… by moving their arms/fingers
Not as accurate as other interfaces
Issues with stopping the gesture …
… if user touches a button, interface knows the command is completed
Have to learn what the gestures do//Having to remember the gestures
Could cause damage if in restricted space
May have a limited number of gestures that can be used
Users with physical disabilities may not be able to make the gestures
Have to use/learn the gestures accurately otherwise they may not be
identified

Question Answer Marks

12(a) Four from: 4


Data cannot be erased/edited
Blu-ray discs are portable
As it is on an external device it does not take up internal storage
You can have large number of Blu-ray discs therefore more storage
Hard Disk is fixed in the computer

12(b)(i) Two from: 2


Non-volatile
Stores data permanently
Slower to access than internal memory

12(b)(ii) Two from: 2


Magnetic tape
CD
DVD
DVD RAM
Memory cards
Pen drives
SSD
Cloud storage
Flash memory

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PUBLISHED

Question Answer Marks

13(a) Four from: 4


The large number of variables makes it more difficult for a human to forecast
correctly/accurately
Can predict long range weather trends/global warming
Faster way of producing weather patterns than using a human
Can deal with the more complex calculations quicker
More accurate results produced
Can give residents early warning of severe weather

13(b) Two from: 2


Pressure
Temperature
Moisture/Humidity
Wind speed

13(c) Two from: 2


Monitor
Printer
Plotter

Question Answer Marks

14(a) Four from: 4


Allows multimedia to be embedded in the pages
Allows auto change of pages
It is digital so can be used in other documents
Sections can be linked internally/externally
Readers can interact with the ePublication
Can be used by many users simultaneously
More up-to-date than physical magazines

14(b) Two from: 2


Users type in a unique licence key/serial number/authorisation key
Users install DRM (parts of the code which stop you from copying it)
Use of licence agreements
Running the software with a dongle/CD/Pendrive attached
Getting permission from the owner

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Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/11


Paper 1 Theory May/June 2023
MARK SCHEME
Maximum Mark: 80

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the May/June 2023 series for most
Cambridge IGCSE, Cambridge International A and AS Level and Cambridge Pre-U components, and some
Cambridge O Level components.

This document consists of 9 printed pages.

© UCLES 2023 [Turn over


0417/11 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2023
PUBLISHED

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

 the specific content of the mark scheme or the generic level descriptors for the question
 the specific skills defined in the mark scheme or in the generic level descriptors for the question
 the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

 marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
 marks are awarded when candidates clearly demonstrate what they know and can do
 marks are not deducted for errors
 marks are not deducted for omissions
 answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

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Cambridge IGCSE – Mark Scheme May/June 2023
PUBLISHED

Question Answer Marks

1 Text 1

Question Answer Marks

2(a) Random Access Memory//RAM 1

2(b) Motherboard 1

2(c) Graphics card 1

2(d) Network (interface) Card/NIC 1

Question Answer Marks

3 Two from: 2
Connecting a storage device to the computer by (USB) cable Connecting a
storage device by Bluetooth
Connecting a storage device/cloud by wi-fi

Question Answer Marks

4(a) Two from: 2


Retrieves code from the server//Downloads information resources
Interprets the code as a web page//Uses page resources to build a web
page//Runs the code
The web page is displayed//Renders web page to view
Allows the user to navigate to other information
Runs 'client-side' scripts on the web page

4(b) Two from: 2


Intranet shares data within an organisation whereas Extranet shares content
with customers/suppliers
Intranet allows communication within the organisation whereas Extranet
allows communication with customers/suppliers
Intranet is owned is by a single organisation whereas Extranet can be used by
several organisations
Extranet is part of a company’s intranet
Extranet can lead to more security breaches

Question Answer Marks

5(a) Electrocution 1

5(b) Fire 1

5(c) Tripping 1

5(d) Heavy equipment falling and injuring people 1

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Cambridge IGCSE – Mark Scheme May/June 2023
PUBLISHED

Question Answer Marks

6(a) Six from: 6

Benefits
It is a strong password
Hard to crack
More secure
Password is long therefore shoulder surfing is reduced
Does not contain personal information so harder to crack

Drawbacks
Easy to forget as it has many different characters
Even though it is still strong it is easy for a computer to crack
The user would have to look at the keyboard when entering the password
The user may have to write it down to remember it
Letters and numbers could be confused…
…such as 1 and I, 2 and Z, 5 and S
As it is long/complex it could be mis-typed

To gain full marks candidates must have correct answers for both
benefits and drawbacks

6(b) Two from: 2


Retina scan
Fingerprint/thumbprint
Iris scan
Facial recognition
Voice recognition

Question Answer Marks

7(a) Three from: 3


Observation
Interviews
Questionnaires
Examination of existing documents

7(b) Four from: 4


Documentation is uploaded to the cloud
Access is given to members of the team
Members of the team log into the cloud
Members of the team open the documentation
Members of the team update the documentation
Documentation is synced
Can be tracked by the owner of the document
Several copies of the document are made

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Cambridge IGCSE – Mark Scheme May/June 2023
PUBLISHED

Question Answer Marks

7(c) Three matched pairs: 6


More difficult to carry out projects ...
... as individuals are working on their own
Difficult to form relationships with staff ...
... as individuals are working on their own
Requires a good/fast/reliable internet connection ...
... as documents/images may require more bandwidth
Requires specialist hardware/software ...
... can be expensive to purchase
Time zone differences …
… as staff work in other parts of the world/time of meeting may be difficult
May require training …
… this may take time/expensive
Communication issues …
... causing lip syncing/lagging
Disconnection issues/speed of the internet …
… members of the meeting miss sections/meeting
Background noise/echo …
… could be distracting
Users could be distracted …
… not pay attention to the meeting

Question Answer Marks

8(a) Six from: 6

Similarities
Both read/scan data using optical methods
Both use direct data entry
Both are input devices
Both read data from printed documents
Both input large amounts of data
Both read data very quickly

Differences
OMR does not need to read the characters written only the marks OMR is
unable to recognise machine or hand-printed characters For OMR to read,
marks need to be within a specified area
The OMR marks have to be in the correct location

OCR is more accurate at reading detailed data


Data read from an OCR can be manipulated by word processing software
OCR requires manual intervention to change the scanned words.

To gain full marks candidates must have correct answers for both
similarities and differences

8(b) Two from, for example: 2


Lottery tickets
Bar codes//QR codes
Multiple Choice forms//Questionaries
Attendance registers

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PUBLISHED

Question Answer Marks

9(a)(i) Two from: 2


Absolute file paths contain a complete URL/full file path with file name
Contents of the URL include protocol, the website's domain name, specific
file, subfolder, page name – 1 mark awarded for at least two named
Relative file paths only include a specific file or page
This is relative to the current path//starts from the same folder as the web
page.

9(a)(ii) One from: 1


If the web pages have moved then the references refer to an old/previous file
path
Hyperlinks will not work

9(b) Four from: 4

Similarities
Both are links (in a web page)
Both can be attached to icons/text/graphics
Both are html tags used on web pages
Both are used for navigation
Both are coded as html tags starting with <A...>

Differences
An anchor allows the user to move from one part of a web page to another
part.
An anchor is a label that identifies a specific position in a document//An
anchor is within a hyperlink
An anchor needs a point set in the document and a link//A hyperlink only
needs the link and a web address
The code within an anchor will either be "name.." or "id.."
An anchor determines a fixed point on a web page that is used as a bookmark
An anchor can be placed at any point on a web page
A hyperlink allows the user to move from one web page to another web
page/website
The code within a hyperlink can be "href..", "rel..”, “target..”
A hyperlink can be attached to a block of text or image
A hyperlink can be clicked on to cause another web page or part of the same
web page to be displayed
A hyperlink can redirect a user to an anchor by including its name
A hyperlink is clickable

To gain full marks candidates must have correct answers for both
similarities and differences

10(a) Two from: 2


Software that interacts through speech recognition
Uses the spoken word/voice …
… to carry out actions/control devices

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PUBLISHED

Question Answer Marks

10(b) Four from: 4

Benefits
Allows for hands free control
Safer than using a standard interface
More useful for physically disabled users

Drawbacks
Limited access due to the number of commands stored
More expensive to develop
May not operate reliably due to background noise/speech impediment/accents
Need to be ‘trained’ by the user
Can be distracting if the commands are not understood

To gain full marks there must be correct benefits and drawbacks

Question Answer Marks

11 Four from: 4
The SSD is more portable
The seek time in the SSD is smaller
The data transfer rate in the SSD is better/smaller
There is less chance of the data becoming corrupted as it can save whilst the
drive is being moved
The SSD is smaller/thinner
The SSD uses less energy
SSD is more robust as no moving parts

Question Answer Marks

12(a) Two from: 2


Live or recorded content
Delivered to computers/mobile devices via the internet
Played back in real time/on demand.
Allows the user to view the media without downloading it

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Cambridge IGCSE – Mark Scheme May/June 2023
PUBLISHED

Question Answer Marks

12(b) Four from: 4

Benefits
Instant access to the media
Saves time rather than downloading/going to the shops
No need for storage space as there is no copy

Drawbacks
Requires an internet connection
Requires a good internet/bandwidth connection otherwise buffering
Don’t get to keep the product
Online security issue related to the subscription
Technology could fail in the middle of the stream
If media is downloaded it is time locked

To gain full marks candidates must have correct answers for both
benefits and drawbacks

Question Answer Marks

13(a) gif 2
One from:
Used to store animated/moving images
Used to store icons/simple logos

jpg
One from:
Used to store photographic images
Used to store graphics with complex colours and gradients

13(b) Six from 6

gif
Graphics Interchange Format
Supported by all web browsers
Can be animated images
Supports 8-bit colours/256 colours/limited
Features background transparency
Image quality never degrades with resaves

jpg
Joint Photographic (Experts) Group
Supports 24-bit colours/16.7 million colours//More colours
Image quality degrades slightly when a JPG is resaved.
Uses lossy compression
No background transparency
Enlarging the image can cause pixelation
Image quality is better

To gain full marks candidates must have correct answers for both gif
and jpg

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Cambridge IGCSE – Mark Scheme May/June 2023
PUBLISHED

Question Answer Marks

13(c) Two from: 2


Change the resolution/quality of the image
Reduce the colour/bit depth
Change the compression method//Compress the file
Reduce layers

Question Answer Marks

14(a) Proofreading 1

14(b) Validation 1

14(c) Verification 1

© UCLES 2023 Page 9 of 9


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Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/12


Paper 1 Theory February/March 2023
MARK SCHEME
Maximum Mark: 80

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the February/March 2023 series for most
Cambridge IGCSE™, Cambridge International A and AS Level components and some Cambridge O Level
components.

This document consists of 8 printed pages.

© UCLES 2023 [Turn over


0417/12 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme February/March 2023
PUBLISHED

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

© UCLES 2023 Page 2 of 8


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Cambridge IGCSE – Mark Scheme February/March 2023
PUBLISHED

Question Answer Marks

1(a) One from: 1


Software are programs/apps used by a computer
Software is used to control the operation of a computer
Software are programs/apps for processing of electronic data

1(b) Applications 2
System

Question Answer Marks

2 B Laser printer 1

Question Answer Marks

3 Three from: 3
Purpose of the system/program/software
Limitations of the system
Program listing/coding
Program language used
Program flowcharts/algorithms
System flowchart
Hardware requirements
Software requirements
File structures
List of variables
Input format
Output format
Sample runs/test runs
Validation routines/rules

Question Answer Marks

4(a) Fast to find the information needed 3


More relevant websites are at the top of the list
The amount of information found is reduced making it easier to find relevant
information

4(b) Four from: 4


Block/report unwanted users
Do not arrange to meet online strangers face to face
Do not meet people you do not know alone
Do not disclose personal data
Do not use your real name for the social media name
Do not post images that can link directly to you
Do not post inappropriate images
Do not use inappropriate language
Respect people's confidentiality/privacy
Set status to private

© UCLES 2023 Page 3 of 8


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Cambridge IGCSE – Mark Scheme February/March 2023
PUBLISHED

Question Answer Marks

5 Six from: 6
Interactive user interface asks questions about the route
The user answers the questions with Yes/No answers
The towns and areas visited/start/end point are typed/entered into the
interactive user interface
Answers lead to other questions
The inference engine searches…
…the knowledge base…
…uses the rules base
The knowledge base is searched for suitable routes between two points
Suggested/probable routes and schedules are displayed

Question Answer Marks

6 Two from, for example: 2


Keyboard
Headphones
Printer
Smart phone

Question Answer Marks

7(a) Two from: 2


It is unique
It cannot be a null value
Identifies a record

7(b) Two from: 2


Is needed to act as a link in relationships
It is only present in relational databases
It is a primary key in another table

Question Answer Marks

8 Four from, for example: 4


Can control the heating from your smartphone so that you come home to a
warm house
Smart TVs allow programs to be recorded remotely
Smart TVs allow view on demand via the internet
Money saving due to reduced utility bills as heating is only turned on when
needed
Smart fridges allow food to be automatically added to the food order
Increased sense of security in the home due to monitoring the CCTV
remotely
The smart device sends alerts to your phone/portable device
Can control the power to devices from anywhere in the home therefore
saves money

© UCLES 2023 Page 4 of 8


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Cambridge IGCSE – Mark Scheme February/March 2023
PUBLISHED

Question Answer Marks

9(a) One from: 1


Holds/to enter the information of a web page
Create the structure of the web page

9(b) One from: 4


Presentation
Styles

One from:
To display elements within the web page
Holds the css/stylesheet
Defines the format of a web page through styling elements
Maintains the consistency of the elements in the web page

One from:
Behaviour
Scripting

One from:
For scripting language to control elements within the web page
Holds the forms/image galleries
Adds Interactive content of the web page
Adds functionality

Question Answer Marks

10 Three from: 3
Quick to select options
Small footprint
Improved hand/eye coordination
Allows the user to use zoom and pinch making item selection quick

Question Answer Marks

11(a) Two from: 2


Pop up messages can appear on the computer screen
Causes the computer processing to slow down
Causes the computer to crash
Deletes/corrupts files/programs/data

11(b) Three from: 3


Download/use up to date anti-virus software
Regularly scan the computer for viruses
Only open email attachments from people you trust
Scan all portable storage media before downloading files/software

11(c)(i) System files 1

© UCLES 2023 Page 5 of 8


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Cambridge IGCSE – Mark Scheme February/March 2023
PUBLISHED

Question Answer Marks

11(c)(ii) Max two from: 3


Scan the computer for viruses
If a virus is found in the file…
…it alerts the user that the file needs to be quarantined
Re-scan the computer to check for further viruses

Max two from:


Allows the user to accept/reject the quarantining of the file/
The file is moved to a hidden directory
The user does not have access to the quarantined file

Question Answer Marks

12(a) Four from, for example: 4


Use of videos/animation relating to the topic
Use images relating to the topic
Consistent layout across all the slides
Balance of pictures and text
Balanced use of white space and content
Use bullet points as easier to absorb information
Balance of size between headings and text
Use of interactive elements
Use of background music/sound

12(b) Two from: 2


Copyright is a type of intellectual property
It gives the owner of the copyright the exclusive right to make copies of the
work
It allows the owner to give permission for others to use the work

Question Answer Marks

13 Two from: 2
Cheaper than buying the Blu-ray player
Streaming works on different internet connected devices
Streaming uses a simpler interface

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Cambridge IGCSE – Mark Scheme February/March 2023
PUBLISHED

Question Answer Marks

14 Four from: 4
Similarities
Both are internal memory
Both are primary storage
The data on both can be read
Both are directly accessed by the CPU

Differences
RAM is volatile//ROM is non-volatile
RAM data can be read from and written to//ROM is read only
RAM is temporary memory//ROM is permanent memory
ROM stores the start up instructions whereas RAM is used to store the
current program/instruction

To gain full marks the comparison must have correct answers for both
similarities and differences

Question Answer Marks

15 Six from: 6
Advantages
Benefits are immediate whereas with parallel running it takes time for the
new system to be fully running
With direct they only have to pay for one set of staff therefore saves costs
Costs are saved as only one computer system is needed
With direct the maintenance is cheaper as there is only one set of
computers
Data is only entered once so saves duplication of data
The new system is checked thoroughly before implementation

Disadvantages
Staff have to be trained and be fully ready to use the new system before it is
implemented
Staff cannot be trained on the new system whereas in parallel both systems
are running
If there is a problem, then all the data can be lost; this could be disastrous for
the company whereas in parallel there is the original system
With direct staff cannot be trained gradually

To gain full marks the description must have correct answers for both
advantages and disadvantages

Question Answer Marks

16(a) Microphone 3
Camera
Pressure sensor

© UCLES 2023 Page 7 of 8


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Cambridge IGCSE – Mark Scheme February/March 2023
PUBLISHED

Question Answer Marks

16(b) Six from: 6


Benefits
Saves time in having to check the number plates manually
Less errors as the recognition system is automatic
Saves money as there is no need to check the number plates manually
Secure system as it only allows stored vehicles

Drawbacks
All vehicles need to be added to the database
If the number plate is obscured/dirty it is difficult to read
Some number plates cannot be read due to odd font/sideways
Data needs to be kept up to date
Expensive to setup/maintain the system

To gain full marks the discussion must have correct answers for both
benefits and drawbacks

Question Answer Marks

17(a) Visual verification – 1 mark 4


Re-reading the document referring to the original – 1 mark

Double data entry – 1 mark


One from:
One person types in the data again referring to the original document
A second person types in the data from the original document and the two
entries are compared

Allow one mark for the method and one mark for the corresponding
description

17(b)(i) Checks that the data has been entered/present into the field 1

17(b)(ii) One from: 1


Checks the input data does not contain invalid characters
Checks the data contains the correct data type

© UCLES 2023 Page 8 of 8


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Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/01


Paper 1 Theory For examination from 2023
MARK SCHEME
Maximum Mark: 80

Specimen

This document has 10 pages. Any blank pages are indicated.

© UCLES 2020 [Turn over


0417/01 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme For examination
SPECIMEN from 2023

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the
question
• the standard of response required by a candidate as exemplified by the standardisation
scripts.
GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).
GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when
these features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.
GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.
GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the
question (however; the use of the full mark range may be limited according to the quality of the
candidate responses seen).
GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

© UCLES 2020 Page 2 of 10


0417/01 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme For examination
SPECIMEN from 2023

Mark scheme abbreviations

/ separates alternative words / phrases within a marking point


// separates alternative answers within a marking point
underline actual word given must be used by candidate (grammatical variants accepted)
max indicates the maximum number of marks that can be awarded
() the word / phrase in brackets is not required, but sets the context

Note: No marks are awarded for using brand names of software packages or hardware.

© UCLES 2020 Page 3 of 10


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Cambridge IGCSE – Mark Scheme For examination
SPECIMEN from 2023

Question Answer Marks


1 Processor 2
Sound card

Question Answer Marks


2 Two from: 2
RAM can be read from and written to
RAM is volatile memory
RAM is temporary storage

Question Answer Marks


3 D 1

Question Answer Marks


4(a) Radio Frequency Identification/RFID reader 1
4(b) Optical Mark Reader/OMR 1
4(c) Bar Code reader/scanner 1

Question Answer Marks


5(a) Three from: 3
Temperature sensor
Humidity/moisture sensor
Light sensor
pH sensor
5(b) Two from: 2
So that the data from the sensor can be understood by the computer
The output from a sensor is analogue
The input to the computer is digital

Question Answer Marks


6 Four from, for example: 4
Global Positioning System//satellite navigation
Calendar
Video calling
Social networking
Online banking
Emails
Playing and streaming videos/music
Text messaging
Searching the internet
Taking photos
Gaming
Control of home devices
Language translation

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Cambridge IGCSE – Mark Scheme For examination
SPECIMEN from 2023

Question Answer Marks


7(a) Normal 3
Data is within the range of acceptability

Abnormal
One from:
Data outside the range of acceptability
Data that is of an incorrect type

Extreme
Data that is on the boundary/limit of acceptability
7(b)(i) Four from: 4
The cloud has greater storage capacity
The data could be sent directly to/from the cloud from any computer/device
Storage capacity can be increased without adding additional physical devices
Many people can share the data
The school would only pay for the storage used
There is an automatic backup of data
7(b)(ii) Three from: 3
More security issues as multiple copies of the data are stored
The school loses control over the storage of the data
Cloud storage has an ongoing cost
Users must have a reliable internet connection to store data
Users must have an internet connection to access data
7(c) 4
Health Possible solution
problem
Using a mouse for a Repetitive Use a wrist rest
long period of time strain injury Take regular breaks
Use a trackerball//an ergonomic
mouse
Hand exercises
Voice activated software
Sitting for too long in Back problems Use a foot rest
one position Take regular breaks
Walk around//stand up
Use an ergonomic/adjustable chair
Sit with correct posture//with
straight back

Question Answer Marks


8 Three from: 3
Extranet is a network controlled by a company
Restricted/private network
Allows access for partners/vendors/suppliers
Allows access for authorised customers

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Cambridge IGCSE – Mark Scheme For examination
SPECIMEN from 2023

Question Answer Marks


9 Four from: 4
The position/location of the car is calculated using GPS software
Data is transmitted/sent to the office computer
Data is transmitted every few seconds
An algorithm calculates the speed/location of the cars
The data is stored/saved in the computer
The map is updated every few seconds

Question Answer Marks


10(a) Microphone 3
Video camera/webcam
Speakers/headphones
10(b) Three from: 3
Ensure the video camera/webcam, microphone, speakers/headphones are
switched on
Ensure the hardware devices are connected
Carry out tests on the microphone, video camera/webcam and speakers/
headphones
Adjust the video camera/webcam so the headteacher can be seen
Check the volume levels
Check internet connectivity

Question Answer Marks


11 Four from, for example: 4
Microprocessor-controlled devices reduce the need for people to do manual
tasks at home
People can use microprocessor-controlled devices for physical fitness
tracking in the home
People have more time to spend on leisure activities/shopping/socialising
Increased sense of security as homes are protected with burglar alarms/
smoke alarms/fire alarms
Smart fridges can be used to improve healthy lifestyle//Smart fridges
automatically order fresh food//Smart fridges reduce food waste
Microprocessor-controlled devices can be set remotely using a smartphone
Saves fuel as the heating/air conditioning is not on all day
Reduces injuries by using microprocessor-controlled lights outside

Question Answer Marks


12 Four from, for example: 4
Tawara Retail can target prices, products and services at specific groups
based on buying data
Tawara Retail can update stock availability/prices more quickly than a
physical store through their website
Cheaper to publicise special offers rather than mail shots
International customer base//global market
Increased profits/lower prices due to lower overheads/fewer staff

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Cambridge IGCSE – Mark Scheme For examination
SPECIMEN from 2023

Question Answer Marks


13 Two from: 2
Medium is full
Corrupt card
Write error
Card error
Card not initialised
Virus found on the card
Device not recognised

Question Answer Marks


14 Max three from: 4

Similiarities
Both use wireless communications
Both use radio frequencies for communication
Both allow several devices to be connected
Both use security when sending data

Max three from:

Differences
wi-fi has a faster data transfer rate
wi-fi has a greater range of transmission
wi-fi uses key matching encryption
Bluetooth uses WEP and WPA security together
wi-fi can be broadcast
wi-fi connects more devices
Bluetooth has a lower frequency than wi-fi

© UCLES 2020 Page 7 of 10


0417/01 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme For examination
SPECIMEN from 2023

Question Answer Marks


15 Max five from: 6

Advantages
Reduces the number of journeys to and from the bank
Saves money as fewer journeys are made travelling to the bank
Reduces the time wasted travelling to the bank/waiting in queues
The interest rates may be better using internet banking
Easier to shop around for the better bank accounts
24/7 banking
No physical robberies of customers

Max five from:

Disadvantages
Security is an issue as transactions are carried out over the internet/
unsecured networks
The user needs a reliable internet connection
More risk of pharming/phishing/fraud
Easier to make errors whilst using internet banking e.g. incorrect input
If the internet connection drops during a transaction, then there may be issues
Device needed for two-factor authentication
Physical money/cash cannot be deposited or withdrawn using online banking

Question Answer Marks


16 Three from: 3
Ethnic/racial origin
Religion/philosophical beliefs
Political views/opinions
Membership of a political party
Membership of a trade union
Sexual orientation
Criminal record
Health/medical record
Genetic data/DNA
Biometric data

Question Answer Marks


17 Four from: 4
Don’t give out other people’s personal information such as address or phone
number
Don’t send inappropriate images to anyone
Don’t open/click on suspicious links/adverts on social media
Don’t become online ‘friends’ with people you do not know//don’t contact/chat
to people you do not know
Never arrange to meet someone in person who you only met online
If anything you see or read online worries you, you should tell someone about
it/block them
Use appropriate language
Set security so only friends can contact you

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Cambridge IGCSE – Mark Scheme For examination
SPECIMEN from 2023

Question Answer Marks


18(a) Max five from: 6

Advantages
Bookings can be made last minute
24/7 booking
The bookings can be easily checked on the internet
Faster to cancel/change a booking
The patient cancels/changes their own appointment which ensures it has
been done
Multiple bookings can be made for different medical units
Email/text reminders can be sent automatically
More convenient – can book from any device/on the move
Automatic confirmation of the booking
Less time spent on the phone therefore freeing up staff
The bookings can be planned easily in advance
Reminders can be sent via email/text therefore reducing cost of posting them
Repeat appointments can be made automatically therefore saving time
Frees up staff to do other things

Max five from:

Disadvantages
Concerns about the privacy/security of the data
If the system goes down the ability to book an appointment is lost
Some people prefer to talk to a medical person
Medical emergencies may be overlooked
Internet connected device required by patient
Computer skills required
Administration staff may lose their jobs
18(b) Three from: 3
Inference engine
Knowledge base
Rules base
User interface
Explanation system

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Cambridge IGCSE – Mark Scheme For examination
SPECIMEN from 2023

BLANK PAGE

© UCLES 2020 Page 10 of 10


www.dynamicpapers.com

Cambridge IGCSE™

INFORMATION & COMMUNICATION TECHNOLOGY 0417/13


Paper 1 Theory October/November 2022
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the October/November 2022 series for most
Cambridge IGCSE™, Cambridge International A and AS Level components and some Cambridge O Level
components.

This document consists of 9 printed pages.

© UCLES 2022 [Turn over


0417/13 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

© UCLES 2022 Page 2 of 9


0417/13 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

1(a) portrait 1

1(b) a footer 1

1(c) an orphan 1

1(d) centred 1

Question Answer Marks

2 Three from: 3
Light
Temperature
Humidity/moisture
pH
CO2

Question Answer Marks

3 Sound 2
Video

Question Answer Marks

4(a)(i) Knowledge base 1

4(a)(ii) Inference engine 1

4(a)(iii) Interactive user interface 1

4(b) Six from: 6


An Interactive user interface appears
The expert system asks questions about the illness
Yes and No type answers to the questions
Answers lead to other questions
The inference engine searches…
…the knowledge base…
…uses the rules base
Probabilities/possibilities of diagnoses and treatments are displayed
Displays the ways it achieved the solutions/conclusions

© UCLES 2022 Page 3 of 9


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

5(a) 4
Control Measure Spread Wordproc
(✓) ment sheet essing
(✓) (✓) (✓)

Producing menus for the



restaurant

Calculating the cost of



each of the meals

Automatically turning on
the fans when the room ✓
gets too hot

Monitoring the
temperature in the ✓
restaurant

5(b) Six from: 6


Advantages
Answers are more honest as they are anonymous
Staff can remain anonymous whereas the observation cannot be
anonymous
Can be sent to all the staff at the same time whereas the observer may only
see one part of the operation
Questionnaires can be filled in at any time whereas observations can only
be carried out when the restaurant is working
Analysis of questionnaire can be carried out automatically whereas
observations the observer must produce notes
Observer may miss elements whereas questionnaires are filled in by the
users

Disadvantages
Users do not always complete the questionnaire and hand it back but
observation watches users working
Work rate can be influenced by being observed but this does not apply to
questionnaires
More chances of incorrect data if question not understood
The observer can see exactly how the system works well and not so well
whereas a questionnaire takes the users viewpoint

To gain full marks the discussion must have correct answers for both
advantages and disadvantages

© UCLES 2022 Page 4 of 9


0417/13 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

6(a) png 2
One from:
Raster/full colour digital photos
Images with a transparent background

gif
Moving/animated image

6(b) Three from: 3


Same images saved as a GIF loads/reads faster than PNG
GIF uses limited colours (256) whereas PNG uses a bitmap of colours
GIF can have moving and static images whereas PNG only have static
images
PNG can have transparent background
PNG is compressed
PNG is lossless

Question Answer Marks

7(a) Presence ISBN 4


Lookup Book_type
Range Cost
Length Department

7(b) ISBN 1

7(c) Six from: 6


Benefits
Digital therefore can easily be used in other documents/software
Instant access on many devices
More accessible for disabled
Quicker to search digital books

Drawbacks
Health issues with using a computer to read the book
Cannot be written in braille
May require extra software/reader
Never own the book as it is only data
Need to purchase a device to read them
Needs the internet to download the book

To gain full marks the description must have correct answers for both
benefits and drawbacks

© UCLES 2022 Page 5 of 9


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

8(a) Eight from: 8


Positives
Data can be read/identified faster
Data can be read/identified by electronic comparison therefore relative higher
level of accuracy
Increases security as the hand is unique whereas a four-digit code easier to
guess
Can’t forget your handprint, unlike a code
The person must be present to enter the building

Negatives
If the hand is damaged, then may not work
More difficult to change biometric data
Only works with one hand therefore difficult for right-handed people
Recognition could be slower as system is more complex
Harder to set up the biometric system
Takes longer to add new people/change biometric data to the system
Biometrics can use a lot of memory to store the data
Intrusive as personal details must be stored in biometrics
More likely to be affected by the environment

To gain full marks the discussion must have correct answers for both
positives and negatives

8(b) Two from: 2


Fingerprint
Vein geometry
Retina
Iris
Face

Question Answer Marks

9 Six from: 6
Abide by the laws within the country that affect the general use of emails
Use acceptable language
Abide by copyright
Follow local guidelines set by an employer/schools
Use appropriate security
Follow netiquette
Respect other people/s/own privacy
Be aware of the need for password protection
Be aware that email accounts can be Illegally accessed

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

10(a) Optical 3
CD ROM/DVD ROM, CD R/DVD R, CD RW/DVD RW, DVD RAM, Blu-ray
discs/CD/DVD

Magnetic
Fixed/portable/removable hard disks/magnetic tape.

Solid state
Memory stick/flash card

10(b) Three from: 3


Optical data is stored using laser whereas Magnetic data is stored using
magnetic fields
Optical disc storage is serial whereas Magnetic disk storage is direct/sectors
and tracks
Magnetic storage is affected by magnetic fields whereas Optical storage is
not
Magnetic media tends to store more data than optical media
Optical storage is more robust
Optical has a faster data access/transfer speed

Question Answer Marks

11(a) Two from: 2


Type in a web address
Use a search engine
Type what you need on the search bar

11(b) Four from: 4


The internet
Network of Networks//WAN
It is the infrastructure
Contains email, FTP

The World Wide Web


Collection of websites
Accessed from the internet
Service of the internet

To gain full marks the explanation must have correct answers for both
the internet and World Wide Web

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

12(a) Presentation 4
Defines the format of a web page/individual elements through styling

Behaviour
To enter scripting language to a web page/individual element

12(b) Three from: 3


Allows greater control over page layout
Positions elements/data on the page
Conveys relationships between items
Displays data

Question Answer Marks

13 Six from: 6
Examples
Do not give away personal information
Do not use your real name as your username
Do not use your face image as your avatar
If you receive messages from unwanted users block and report them
Do not meet unknown users in real life//use a chaperone
Do not give financial information to other users
If you receive unwanted and abusive messages report the sender of the
messages
When sending messages always us appropriate language
Think before you reply to a message

Question Answer Marks

14 Three from: 3
To adjust pagination
To avoid orphans/widows
To improve layout on the page
To allow for the change of orientation of pages in the document
To enable to start a new chapter on a new page

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

15(a) Use of the Cloud 6


The cloud does not require a physical device
Storage size is not an issue with the cloud

Cloud is operated by a third party therefore security could be an issue


Require a stable internet to access to upload and download the data

Portable device: pen drive/Hard drive


The device uses USB port therefore it is easy to plug in
Does not require access to the internet to access the data

May be lost/damaged in transit


Magnetic drives can be affected by strong magnets/x rays
Limited number of read/writes

Email as an attachment
Do not require physical device

Require access to the email account both at home and in the office
The memory size could be an issue
Requires the use of the internet

15(b) Max two from: 3


Scrambling data
Changing plain text into cipher
Encryption converts text into a meaningless form

Max two from:


To prevent data/information from being understandable to people who
access/intercept the data
Protects data

15(c) 3
Part-
Compressed Flexible Job
time
hours hours sharing
working
(✓) (✓) (✓)
(✓)

An employee works a
full day but negotiates

with the employer the
start and end times

An employee works the


same time as a full ✓
week but in fewer days

An employee works for


fewer hours than a full- ✓
time employee

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Cambridge IGCSE™

INFORMATION & COMMUNICATION TECHNOLOGY 0417/12


Paper 1 Theory October/November 2022
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the October/November 2022 series for most
Cambridge IGCSE™, Cambridge International A and AS Level components and some Cambridge O Level
components.

This document consists of 9 printed pages.

© UCLES 2022 [Turn over


0417/12 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

© UCLES 2022 Page 2 of 9


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

1(a) Landscape 1

1(b) Bullet 1

1(c) Hanging 1

1(d) Widow 1

Question Answer Marks

2 4
database presentation spreadsheet word
(✓) (✓) (✓) processing
(✓)

Producing a
letter to send

out to
patients

Creating
graphs to
show
numbers of

people
attending the
medical
centre

Creating
queries from

patient’s
details

Creating an
interactive
display of ✓
services
offered

Question Answer Marks

3(a) Three from: 3


Quick to enter commands
Easy to enter commands
Do not have to learn commands
Less errors as commands not typed
Works with a touch screen
Intuitive
Easy to select options/tasks

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

3(b) Three from: 3


Connectivity – can connect using Wi-Fi/3G/4G/5G/Bluetooth/NFC
Touch screen technology
Camera Technology
Responds to physical world using sensors
GPS/Sat nav
Audio technology
Messaging technology

Question Answer Marks

4(a) Two from: 2


Password is too short
Easy to guess
Contains personal information
Doesn’t contain a mixture of uppercase, lowercase letters, numbers, and
symbols
Contains repeated letters

4(b) Two from: 2


Use drop-down lists
Use biometric passwords
Use one use tokens/OTP
Use a device instead of a password

Question Answer Marks

5(a) Max three from: 4


Load the database software
Set up tables
Set up field names
Set up primary/foreign key fields
Set up relationships
Set up the field types/properties/formatting/data types
Set up the validation routines
Set up input forms
Set up queries/reports
Type in/import records
Create a test strategy/plan

Max three from:


Test using normal, abnormal, and extreme data
If errors are found, make corrections
Re-test the database structure
Test with live data

© UCLES 2022 Page 4 of 9


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

5(b) The old and new systems/both run side by side until the new system takes 3
over

Benefit
One from:
The old system can be used as a back up
Staff can be trained gradually

Drawback
One from:
More time consuming as the data needs to be entered into two systems
More chance of error on data entry as two systems are being used
More costly as there are two sets of staff
Uses more power running two systems

Question Answer Marks

6 Four from: 4
Fewer errors in final version of real item as errors would have been resolved
in model
Saves money as it saves on resources
Safer to run a computer model rather than risking human life
Different scenarios/what ifs can be carried out which may happen in real life/to
experiment
To build the bridge and test it would be impracticable due to cost/time

Question Answer Marks

7(a) Six from: 6


Benefits
Membership details can be searched very quickly as there are many
members
Membership details can be quickly edited/updated
The data in the database can be backed up easily
Easier to create an archive of past members
More secure with a valid reason
Can be used as a source for mail merging
Less errors as data does not have to be re-written
Reduces the time as data does not have to be re-written

Drawbacks
Need IT skills to use the software/computer
Need to have to additional equipment which is expensive
Can take up a lot of storage space/memory in the computer
Expensive to buy software
Expensive to secure the system as it contains personal data
Training staff on how to use the software will be time consuming
Training could be expensive for the club

To gain full marks the description must have correct answers for both
benefits and drawbacks

© UCLES 2022 Page 5 of 9


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

7(b) Five from: 5


Adequate space for response//Individual character boxes
Fonts/font size should be easy to read
Instructions how to complete form
Logical order of questions
Questions spaced out
Appropriate white space
Questions should be clear and understandable

Question Answer Marks

8 Eight from: 8
Advantages
Readings are taken at a more consistent time interval
The sensor reads the data more accurately
Safer as humans do not need to take the measurements
Computers can analyse the data continuously
Readings taken more frequently
Multiple variables can be monitored at the same time

Disadvantages
Sensors can malfunction due to the temperature
If sensors malfunction this could lead to incorrect readings
Sensors could be stolen

To gain full marks the discussion must have correct answers for both
advantages and disadvantages

Question Answer Marks

9(a) Three from: 3


Cloud consists of large groups of remote networked servers
They allow centralised data storage
Offsite data storage/servers owned by a third party
Accessed from any internet compatible device
Access from anywhere with an internet connection

9(b) Six from: 6


Loss of control of the data as the data is controlled by a data storage provider
Data can be affected without the user knowing
The data remains on the server for a long time therefore more chance of it
being hacked
Many copies of the data made therefore easier to compromise
Users must use strong passwords/authentication methods as hackers have
longer time to be able to crack the password
If internet connection is lost, then the cloud cannot be accessed
If internet connection is lost when data is saved, then data could be lost
A subscription needs to be paid whereas an HDD is one fee
Difficult to delete all copies of a file as it is in multiple locations

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

9(c) Eight from: 8


Benefits
Faster way of accessing systems
Cannot forget the biometric data
Must be physically at the device to access it
More secure as it uses unique data
Difficult to copy/forge

Drawbacks
Invasion of privacy
User may not know they have logged off
Biometrics may change therefore data will need to be kept up to date
Expensive method/technology to set up
Environment can affect measurements
Over usage can affect the measurements
Difficult to reset once compromised
Difficult to set up
Time consuming to set up as measurements must be taken
Facial coverings/changes can prevent system from working

To gain full marks the discussion must have correct answers for both
benefits and drawbacks

Question Answer Marks

10 Six from: 6
Advantages
Branches can stay open longer and offer other services
More bank staff are available to help customers
Less chance of hacking/fraud as system used in the banks
Fewer bank tellers so more profitable for the bank
As the service is quicker/more services more likely to remain

Disadvantages
Initial cost of hardware/software is expensive
Need to retrain staff which can be expensive
System maintenance costs will be expensive as more inexperienced people
are using the system
Staff numbers may increase as staff are needed to help internet banking
customers

To gain full marks the discussion must have correct answers for both
advantages and disadvantages

© UCLES 2022 Page 7 of 9


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

11(a) Three from: 3


The sender only needs to type in the name of the group
Saves time rather than typing out all the email addresses
Less likely that an email address is omitted
The sender does not have to remember individual email addresses
Less likely to send the same email twice to one villager
Less likely to send emails to the wrong people

11(b) Data from sensor is in analogue form 3


Computer only reads digital data
Analogue to Digital Convertor

11(c) Six from: 6


Microprocessor reads the data from the ADC
Microprocessor stores pre-set value
Microprocessor compares current water level with preset value
If the current water level is greater than the pre-set value …
… the microprocessor sends a signal ...
… to the DAC to convert data to analogue
… signal sent to an actuator
Actuator raises the flood barrier
Continual process

Question Answer Marks

12 One mark for correct feature and one mark for correct associated reason 4

Feature: Windows
Reasons: See more than one task at a time
Each task can be in a separate window
To display the task

Feature: Icons
Reasons: Tasks can be recognised
Click on an icon and it opens (a task/app)
Easy/faster to open an app by clicking on it

Feature: Menus
Reasons: To choose all the available options

Feature: Pointers
Reasons: To select tasks/icons

© UCLES 2022 Page 8 of 9


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

13 Max five from: 6


The use of computers has reduced the number of office staff
Computers can help office staff to be more productive
More employees are working from home due to the increase in technology
Computers can cause less productivity due to distractions
Workers could be working longer hours
De-skilling of staff
Increase in training for staff as they need to learn new skills
Increase in the number of blue-collar workers/supervisors
Increase in the number of maintenance staff/technicians
Higher security issues due to networking
Less people work in offices

Max two marks:


Increase in part time/job sharing/compressed hours/flexible working/working
from home
Computers have allowed staff to work part-time/compressed hours/job
sharing/flexible working/working from home

Question Answer Marks

14(a) rtf 2
Text file with formatting/generic text files
pdf
Standard/generic image file

14(b) Three from: 3


pdf their layout and formatting stay the same, regardless of which
device/operating system/application being used whereas rtf formatting can
change
pdf take up less memory for the same size of document
pdf files are compressed
pdf the formatting can be more complex whereas rtf has basic formatting
pdf are harder to edit
pdf generic image format

rtf can be read by most word processing editors


rtf is a generic text format

Question Answer Marks

15 Two from: 2
Visual verification refers to the original document whereas proofreading does
not need to refer to the original document
Proofreading is checking spelling and grammar errors whereas visual
verification does not check for errors
Visual verification checks that the data has been copied correctly

© UCLES 2022 Page 9 of 9


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Cambridge IGCSE™

INFORMATION & COMMUNICATION TECHNOLOGY 0417/11


Paper 1 Theory October/November 2022
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the October/November 2022 series for most
Cambridge IGCSE™, Cambridge International A and AS Level components and some Cambridge O Level
components.

This document consists of 10 printed pages.

© UCLES 2022 [Turn over


0417/11 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

© UCLES 2022 Page 2 of 10


0417/11 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

1(a) Gutter 1

1(b) Header 1

1(c) Wrapping 1

1(d) Justified 1

Question Answer Marks

2(a) Three from, for example: 3


SMS
Making/receiving a phone call
Checking the time
Use appointments/calendar
Taking pictures
Record sound
Bluetooth to share files

2(b) Two from: 2


More accessible/portable as it is on the wrist
Less chance of being lost/stolen/forgotten
Less chance of it being dropped as it is fastened to the wrist
Can access simple apps easier for example heart rate/timer

2(c) Two from: 2


Smaller screen size therefore difficult to see
More difficult to enter the data
More difficult to access detailed apps for example, email

Question Answer Marks

3 Max three from: 4


Weak password is easy to guess
Weak passwords consist of all letters or all digits or all digits with one letter/all
letters with one digit//words found in a dictionary//Strong passwords use a
mixture of upper case, lower case, symbols and digits
Weak password is one that has less than 8 characters
Weak password has repeated characters
Weak password has characters next to each other on a QWERTY keyboard
Weak passwords are ones that are similar to the username
Weak passwords can use personal information
All of the examples given in the question are weak passwords

Max two from:


A good example of a strong password
A good example of a different weak password

© UCLES 2022 Page 3 of 10


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

4(a)(i) One from: 1


0
100

4(a)(ii) Abnormal 2
Normal

4(b) Boolean Gender 4


Numeric: integer Exam_mark
Numeric: decimal Average_mark
Alphanumeric Student_name

Question Answer Marks

5(a) Three from: 3


Measurements can be taken continually
Safer to take the measurements
Measurements can be taken outside school hours
The computer will not forget to take readings
Readings are taken at a more consistent time interval
The computer reads the data more accurately

5(b) Six from: 6


The data from the sensor is read/received by the computer
The data is converted to digital by the ADC
The software is opened on the computer
The graph type is loaded/selected
The data is uploaded to the graph
The graph is plotted/created
Axes/legend/title added

5(c) Four from: 4


Measurement
Automatically detects changes in the environment
Measurement takes the readings and stores the result
Measures/reads physical quantities

Control
Changes the environment
Compares against preset value
Action taken depending on comparison to preset value

To gain full marks the description must have correct answers for both
measurement and control

© UCLES 2022 Page 4 of 10


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

6(a) Eight from: 8


For
Face can be identified faster
Face can be identified by electronic comparison therefore relative higher level
of accuracy
Facial recognition can uniquely identify individuals
Can automatically compare faces from older images
System can work continuously but a human checker would need to take
breaks

Against
Dark glasses/facial hair/face coverings may cause the facial recognition
systems to not work
More difficult to change biometric data
Recognising a person can be slower as more checking is carried out
Harder to set up the facial recognition system
Takes longer to add new people to the system
Biometrics can use a lot of memory to store the data
Intrusive as personal details have to be stored
More likely to be affected by the environment
With the video system each frame needs to be checked with known images
which can lead to errors

To gain full marks the discussion must have correct answers for both
for and against

6(b) Three from: 3


Finger print
Hand print
Vein geometry
Retina
Iris
Speech/Voice

© UCLES 2022 Page 5 of 10


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

7 Six from: 6
I block unwanted messages/suspicious users…
…and report the sender
Before using the messaging system, I check how to block and report
unwanted users…
…this stops predators
I never arrange to meet strangers alone
I always tell a responsible adult if I plan to meet someone
I always meet in a public place
I avoid giving away personal information
I report abusive messages from a sender of the messages
I report cyber-bullying
When sending messages I always use appropriate language
If someone messages me with private and personal information about
themselves I respect their confidentiality/privacy
I always read carefully the messages before I send
I avoid sarcasm
I am not offensive when replying
I carefully check that I am replying to the correct person
I do not enable my location when messaging

Question Answer Marks

8 Four from: 4
What may be immoral in some cultures may be acceptable in others
Just because something is immoral doesn't mean that it is illegal
The ICT solution can cause distress to others/be offensive
Becomes immoral if the person gains from their actions

Max two marks for examples:


Not creating a website full of false facts/news
Not including obscene/offensive/inappropriate/extreme/blasphemy
/discriminatory content
Not creating a video solution that earns you money by stating false facts/lies
Not creating an ICT solution that coerces people to give money
Invasion of privacy

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

9 Six from: 6
Similarities
Both can use Wi-Fi to access the internet
Both can access the internet use hotspots
Both can use Bluetooth Tethering to allow access to the internet

Differences
Desktops
More websites will work with the desktop
Larger keyboards to type in a web address
Larger screens to see the whole webpage
More stable and reliable connections
Tends to be a clearer layout to make it easier to access the internet
More accessible information
A desktop can connect to the internet via an ethernet cable

Smartphones
Access the internet from more locations
Easier to look things up on the go
Screen/keyboard built into the device therefore easier to access websites
A smartphone can use mobile data/4G/3G to access the internet
A smartphone is more portable therefore you can access the internet while
travelling

To gain full marks the comparison must have correct answers for both
similarities and differences

Question Answer Marks

10(a) Two from: 2


Moving images/video
Sound/Audio
Animation

© UCLES 2022 Page 7 of 10


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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

10(b) Six from: 6


Advantages
Easier to display to parents
Can take less time to display the information
Quicker to change/update content of the multimedia presentation
More control over the layout of the presentation as not using a third party
browser
More control over the sound in the presentation as using own equipment
People viewing the Multimedia Presentation will be school based
Can be viewed without internet access

Disadvantages
The multimedia presentation is only available in the school during school time
whereas a web page can be used in other places
The visitor may not see the whole presentation
The multimedia presentation may not include sound due to being shown in
the school
Multimedia presentations can require expensive hardware to produce and
view
Multimedia seen by less people
Multimedia more expensive software needed to produce the presentation
More specialist training needed to produce it

To gain full marks the description must have correct answers for both
advantages and disadvantages

10(c) Monitor/data projector – 1 mark 4


One from:
To show what the presentation looks like
To show the layout of the presentation

Speaker – 1 mark
To listen if the sound matches the images – 1 mark

Printer – 1 mark
To check that handout format works – 1 mark

Question Answer Marks

11(a) Four from: 4


The email appears generic
If the email is not checked and the data not kept up to date before the mail
merge the errors are more difficult to change
If a mistake is made on the master/template then all emails are affected
Emails can be sent with wrong data/records which could be embarrassing
Emails could be sent to the wrong patient
Moving the data file/source/renaming the file can cause the mail merge to fail
The emails may be directed to junk mail folders

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

11(b) Six from: 6


The data will have the name/medical information attached therefore it needs
protecting
The data is confidential as it links directly to the person
The data will be sensitive
To prevent blackmail/bullying from using medical results
To prevent fraud from using financial information
To prevent identity theft using contact details
To avoid the doctor’s surgery getting fined if it got made public
The doctor’s surgery’s reputation would suffer
Patients would lose trust

Question Answer Marks

12 Four from: 4
Is more robust as no moving parts
Can be more easily carried
Use less power
Have faster data access
Have faster data transfer times

Question Answer Marks

13(a) Two from: 2


Method of accessing/linking other resources/web pages from the current web
page
Clicking on the word/phrase/image/area of page
Navigation/re-directed to another web page

13(b) Two from: 2


Method of saving a web page’s address
Used for easy retrieval of the website
Storing a link to a website

13(c) Two from: 2


An anchor is a specific location/reference point within a web page
When clicked it can move the pointer to the start/end of a page
Used on very long pages to save you having to physically scroll all the way
down/up the page.
The browser will automatically jump to the corresponding heading within the
page/destination anchor

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2022

Question Answer Marks

14 Six from: 6
Benefits
Safer to use drones than human life being risked in forest areas
Drones can gain a better overall view of the forest than the human
Drones can be used in areas that would not be accessible to humans
Drones can cover a greater area than a human in the time available
Data from the drone can be automatically uploaded to computer system
May change animal behaviour if humans are used//Less invasive for the
animals

Drawbacks
Damp conditions/environment/weather may cause issues with the electronics
Difficult to navigate in the tree areas
Noise/sight of the drone may affect the animals
More chance of collision/bird attack
If drone crashes it could be difficult to find/retrieve
Potential danger to other animals/birds

To gain full marks the description must have correct answers for both
benefits and drawbacks

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Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/13


Paper 1 Theory May/June 2022
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the May/June 2022 series for most
Cambridge IGCSE, Cambridge International A and AS Level and Cambridge Pre-U components, and some
Cambridge O Level components.

This document consists of 15 printed pages.

© UCLES 2022 [Turn over


0417/13 Cambridge IGCSE – Mark Scheme www.dynamicpapers.com
May/June 2022
PUBLISHED
Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers. They should be applied alongside the
specific content of the mark scheme or generic level descriptors for a question. Each question paper and mark scheme will also comply with these
marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

 the specific content of the mark scheme or the generic level descriptors for the question
 the specific skills defined in the mark scheme or in the generic level descriptors for the question
 the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

 marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit is given for valid answers which go beyond the
scope of the syllabus and mark scheme, referring to your Team Leader as appropriate
 marks are awarded when candidates clearly demonstrate what they know and can do
 marks are not deducted for errors
 marks are not deducted for omissions
 answers should only be judged on the quality of spelling, punctuation and grammar when these features are specifically assessed by the
question as indicated by the mark scheme. The meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed instructions or in the application of generic level
descriptors.

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GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question (however; the use of the full mark range may
be limited according to the quality of the candidate responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should not be awarded with grade thresholds or
grade descriptors in mind.

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PUBLISHED
Question Answer Marks

1 DVD RAM Drive 2


Memory stick

Question Answer Marks

2(a) Check digit 1

2(b) Length check 1

2(c) Presence check 1

2(d) Format check 1

Question Answer Marks

3 Two from: 2
Sensors
Keypad/Number pad
Touch screen
Microphone
Camera

Question Answer Marks

4(a) Three from: 3


Automatic backup
More storage
Difficult to lose the data as many copies are made of it
Many people can share access to the data
Can be accessed anywhere there is internet connection
Can be accessed from many devices

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Question Answer Marks

4(b) Three from: 3


No control over data/security
Requires internet access
If the company goes out of business can lose data
If the internet crashes during sending or receiving then data could be lost
Many copies are made of the data which increases security issues
More expensive in the long run due to monthly charges

Question Answer Marks

5(a) Normal 2
Any seat from A1 to Z20//Any letter from A to Z inclusive followed by any number 1 to 20 inclusive
Abnormal
Any incorrect seat row or number/Any character other than A to Z and/or any number outside range 120 or anything that’s
incorrect

5(b) Five from: 5


Can be used for multiple elements
Fast access to additional information
Can be linked into a website
Can automatically link to email
The QR code is unique to the ticket
More robust than bar codes
Secure as the code cannot be swapped

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Question Answer Marks

5(c) Eight from: 8


Advantages
The customer does not need an email address for the booking
The customer can pay by cash or electronic means whereas is an online system cards/apps are needed
Customers do not need an internet connection
More control of the booking therefore less errors for customers
Easier to cancel a booking once made
It is easier for the customer to gain information/help on the purchase

Disadvantages
Manual systems can result in double booking
Manual booking systems update the data less often than online systems
Difficult to see if a seat is taken as the seats are not updated when booked
Bookings can only be made when the booking office is open
Can only book at a booking office
People have to travel to the booking office to book, therefore wastes time
People have to travel to the booking office to book wastes cost
More difficult to change bookings
Physical tickets are issued which can be lost more easily

To gain full marks the discussion must have correct answers for both advantages and disadvantages

Question Answer Marks

6(a) Three from: 3


Staring at a computer screen for prolonged periods of time
Working in a room with poor lighting/Screen brightness too high/blue light of screen
Wrong setting on contrast
Glare from windows
Flickering screens
Dirty screens
Sitting too close to a screen
Text too small/font colour is contrasting with background/incorrect resolution/screen too small

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Question Answer Marks

6(b) Four from: 4


Take regular breaks/look into the distance to relax the eyes/look at green objects
Use TFT/LCD/LED/flat screens to reduce the flicker
Use anti-glare screens/TFT/matt screens/window blinds to reduce the glare
Match the lighting in the room with the brightness of the computer screen
Turn the screens 90 degrees to the window to reduce the glare on the screen
Enable blue light filter/wear blue light glasses
Use night screen light on the computer
Have eyes tested regularly
Use a LED/LCD/flat screen monitor can reduce eye strain and headaches
Keep the screen clear of dust/dirt

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PUBLISHED
Question Answer Marks

7(a) Eight from: 8


Advantages
No longer need to travel to the store so it saves the cost of travelling
No longer need to travel to the store so it saves the time of travelling
Saves time shopping as favourite lists can be produced
Saves time shopping around different stores
Wider range of shops
Customers can shop 24/7
Customers can compare the prices of different stores without travel
Shopping can take place using mobile devices anywhere there is an internet connection
Regular shopping schedules can be set up
Can see the physical objects in store and then have the advantages of shopping online

Disadvantages
Makes people lazy/lack of exercise
Over-reliance on computers
More security issues
Needs a reliable internet connection
Goods can take time to arrive
Goods could be damaged in transit
More chance of errors in the ordering
More difficult to amend an order after purchase
No way of checking the goods before buying
There may be delivery/packaging costs

To gain full marks the discussion must have correct answers for both advantages and disadvantages

7(b) Four from: 4


Bold colours/contrasting colours making it easier to read
Larger font sizes/clear font so it is easier for people reading the text
Simple navigation makes it easier to find the products
Larger buttons so they can be easily seen
Interactive screens/buttons/drop down menus to reduce typing
Larger bold heading to make it an easy to read layout

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PUBLISHED
Question Answer Marks

8 Six from: 6
Similarities
Both have improved security by using encryption
Data cannot be read by eye so more secure
Data can be re-written
Direct data entry
Both allow fast access to the room
Both are read by a reader/scanner
Both can be easily damaged

Differences
RFID is contactless therefore has less wear and tear whereas magnetic is placed in reader
RFID reads the data faster
More data on RFID card
RFID cannot be left in the lock accidentally
RFID cards can be read by others from a distance using a device
Easier to clone a magnetic stripe card
Magnetic cards can only be read in one direction whereas RFID are only tapped
Magnetic stripe can be affected by magnets/mobile phones
RFID cards are more robust

To gain full marks the comparison must have correct answers for both similarities and differences

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PUBLISHED
Question Answer Marks

9(a) Three from: 3


Internet protocol address
Assigned to your computer/NIC/device when it connects to a network
Uniquely identifies NIC/device on an IP network/unique number
Locates individual devices on a network/internet
Can show/indicate/track the physical location of the device

9(b) Three from: 3


The router creates data packets
The router receives the data packet
The data packet contains the destination/IP address
The router looks at the destination/IP address in the packet
The router uses its/has a routing table
Router compares the destination address in the packet with the addresses in its routing table
The router then determines the best route to the next router/network/destination

9(c) Four from: 4


It is needed for network security
It controls/checks the incoming and outgoing network traffic
A firewall is a barrier between a trusted secure internal network and the internet//network and the user
It can log incoming and outgoing traffic
It stops malicious traffic/cyber attacks/checks incoming data against criteria
It prevents computers connecting to unwanted sites
It prevents untrusted/un-recognised/un-authorised computers/users accessing data on the system
Protects data
Sends warnings/alerts the user

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PUBLISHED
Question Answer Marks

10(a)(i) Two from: 2


Public access
Its world wide/International
Vast collection of computers and networks/network of networks/WAN/Wide Area Network

10(a)(ii) Two from: 2


Private network
Restricted access
Used in companies and organisations
Used to share internal documents, internal emails
Uses internet technology

10(b) Six from: 6


Vast amount of information
Faster to access information
Search engines allow the user to search quickly vast amounts of information
Information increases all the time
Its widely available
Allows users to meet other people/like minded people/communicate with friends over long distances
Easy for all people to use
Allows people to easily join specialist world wide groups
Allows social networking
Pages are hyperlinked so easier/quicker to find related pages
Allows online shopping/banking
Allows online up to date news, sports around the world/TV on demand
Allows interactivity, such as watching a video to see how to do a task/training aid
Helps vulnerable people to communicate with others
Allows people to be creative/make own websites

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PUBLISHED
Question Answer Marks

11(a) Four from: 4


Load the image/photo editing software
Load/import the image
Click on image
Click on crop
Move arrows to select area to be cropped/Draw around the area to be cut out
Click on delete/Click outside the image
Select Save As/export and then select png format

11(b) Four from: 4


jpg is lossy format
Smaller file size
Joint photographic experts group
Loses quality when compressed

png is lossless format


Does not lose quality when compressed
Portable network graphics

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PUBLISHED
Question Answer Marks

12(a) Four from: 6


Be careful of impersonators/people pretending to be officials
Safely dispose of personal information
Encrypt your data
Keep passwords private/Use a strong password
Don’t share personal data
Keep privacy settings high
Use security software/anti-spyware
Avoid phishing emails
Use a nickname/alias online

12(b) Four from: 4


For policed
Prevents illegal material being readily available
Prevents young children accessing unsuitable material
Ensures copyright laws are maintained
Stops extreme viewpoints from being seen
Prevents libelous text being added
Prevents hate comments/foul language/racial comments

Against policed
Governments block text/viewpoints/their own bias viewpoint
Unsuitable material is easily available in other ways
Control would cost money and users would have to pay
Control would be very difficult to enforce
Could cause less people to use it
Laws are different in each country but the internet is world wide
Creates a feeling of big brother/always being watched

To gain full marks the discussion must have correct answers for both for and against policed

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PUBLISHED
Question Answer Marks

13 Four from: 4
Letters can be personalised for each student
The data is from the file therefore fewer errors
Saves time than typing in all the details each time
Letter can be saved and used again
Standard letter can be used each time/More consistency
Data in the database need only be checked
Easier to make changes to the letters

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PUBLISHED
Question Answer Marks

14 Six from: 6
User telephones the bank telephone centre
System asks for the long number on the credit/debit card/sort code and account number/customer Access/ID number
The user taps out the number on the phone keypad and presses #/speaks the number
System asks for certain characters in a password/phone banking security number
The user taps out the characters asked for/security number and presses #
System checks the number is correct
System rejects the password/security number
The user re-enters the characters/security number
After three attempts the telephone connection drops
System asks other security answers
The user taps it in/speaks the answer
System asks which service you require/options given
Users tap in the number to select transfer from one account to another
System asks number of account transfer from
User taps in account number
System connects with the bank account
System asks for number of account transfer money to
User taps in account number
System asks amount to transfer
User taps in the amount
Checks the amount in the account/maximum not exceeded
Approves request
If amount exceeded the call is terminated/transaction declined/insufficient funds
System asks when the transfer should happen
The user taps in the date
System asks you to confirm it/sends a text message/send email
Customer hangs up to end the transaction

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Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/12


Paper 1 Theory May/June 2022
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the May/June 2022 series for most
Cambridge IGCSE, Cambridge International A and AS Level and Cambridge Pre-U components, and some
Cambridge O Level components.

This document consists of 15 printed pages.

© UCLES 2022 [Turn over


0417/12 Cambridge IGCSE – Mark Scheme www.dynamicpapers.com
May/June 2022
PUBLISHED
Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers. They should be applied alongside the
specific content of the mark scheme or generic level descriptors for a question. Each question paper and mark scheme will also comply with these
marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

 the specific content of the mark scheme or the generic level descriptors for the question
 the specific skills defined in the mark scheme or in the generic level descriptors for the question
 the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

 marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit is given for valid answers which go beyond the
scope of the syllabus and mark scheme, referring to your Team Leader as appropriate
 marks are awarded when candidates clearly demonstrate what they know and can do
 marks are not deducted for errors
 marks are not deducted for omissions
 answers should only be judged on the quality of spelling, punctuation and grammar when these features are specifically assessed by the
question as indicated by the mark scheme. The meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed instructions or in the application of generic level
descriptors.

© UCLES 2022 Page 2 of 15


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May/June 2022
PUBLISHED
GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question (however; the use of the full mark range may
be limited according to the quality of the candidate responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should not be awarded with grade thresholds or
grade descriptors in mind.

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PUBLISHED
Question Answer Marks

1 Keyboard 2
Digital camera

Question Answer Marks

2 Two from, for example: 2


Sprinkler
Lamp
Heater
Vents/Window openers/Motor
Actuator

Question Answer Marks

3(a) Modem 1

3(b) Router 1

3(c) Switch 1

3(d) Network interface Card/NIC 1

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PUBLISHED
Question Answer Marks

4(a) Four from: 4


Bold
Full justification
Highlight
Underlined
Italic

4(b) Four from: 4


Click on the shape/logo A
Slide the corners in to reduce the size of the shape/logo
Keep the aspect ratio//type in the height and width
Fill the shape/logo with black
Highlight the text
Reduce the size of the text
Change the colour of the text to white
Click on the image/train
Reduce the height and width//reduce the size of the image/train

Question Answer Marks

5 Four from: 4
RFID are faster to read than bar codes
RFID scanning is more accurate than bar codes
RFID does not need line of sight to read but bar code does
RFID will read the data if the reader is further away
RFID can scan multiple items at the same time
RFID allows greater security
RFID can store more data than a bar code
RFID tags can be rewritten, so can be reused
RFID tags are more robust as bar codes will not scan if damaged

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Question Answer Marks

6 They tend to have a more limited number of read and writes 2


More expensive per Gb than HDD

Question Answer Marks

7(a) Four from: 4


Data should be fairly and lawfully processed//Data should be processed in a transparent manner
Data should only be processed for the stated purpose
Data should be adequate, relevant and not excessive/limited
Data should not be kept longer than necessary
Data should be processed in accordance with the data subject’s rights
Data should be collected for specific purposes
Data should only be further processed for archive purposes which is compatible with the initial purposes
Data kept for archiving should safeguard the rights and freedoms of individuals
Explicit consent required for processing sensitive data
Data subjects are allowed access to their personal data
Data should be accurate and kept up to date
Data should not be transferred to another country unless they have adequate protection
Parental consent required for processing personal data of children including online services

7(b) One mark for the explanation 3


Personal data is data relating to an individual/person that can be identified

One mark per example


Name, address, date of birth, gender, biometrics, mobile/cell phone number, credit/debit card number, personnel ID
number, personal appearance, medical record, criminal record, ethnic origin, picture of yourself, political opinions, religious
or philosophical beliefs, trade-union membership record, genetic data, IP address, racial identity

7(c) Four from: 4


The person can be identified from the data
The data is confidential as it links directly to the person
If someone gets access to the data then they can use the information to attack the person
If not kept confidential and secure it could lead to home burglaries as people post holiday details on social media
If not kept confidential and secure it could lead to the chance of users suffering physical harm
Protects sensitive data

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Question Answer Marks

8(a) 2193733.pdf 1

8(b) igcse-ICT-0417 1

8(c) www.cambridgeinternational.org 1

8(d) Secure internet protocol 1

Question Answer Marks

9(a) =VLOOKUP(F2,A2:B9,2,0) 4

Four from:
Looks up F2/Airport name
Looks up in the range A2:B9/Code and Name
Finds the corresponding value from the 2nd column
Displays the value in G2
Finds exact match

9(b) Normal 3
Data that is within the boundary of acceptability

Abnormal
Data that is outside the boundary/limit of acceptability/incorrect data

Extreme
Data on the edge of acceptability

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Question Answer Marks

9(c) Max two from: 6


Formula
A formula is a statement written by the user
A formula is an equation
A formula can contain values/references to cells/defined names
A formula can contain functions

One mark
Examples =A1+B1, =SUM(A2:B2)

Max two from:


Function
A function is a named piece of code designed to calculate specific values
Functions are used inside formulas
A function is a built in/predefined operation

One mark
Examples SUM/AVERAGE etc

9(d) Two from: 2


A database can use queries
A database can use relationships
Referential integrity can be enforced in a database
Easier to create forms on a database
Easier to create reports on a database
Better user security
Data is easier to manage in a database
A database can reduce data duplication

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Question Answer Marks

10 Eight from: 8
Use of the monitor
Using a flat screen monitor can reduce eye strain and headaches
I turn the monitor 90 deg to the window to reduce the glare on the screen
If I turn the monitor this can cause problems with the layout of the room
I need to buy a monitor that could tilt to reduce neck ache
I close the window blinds to avoid glare on monitor/headaches
I should not use rooms with more than one window but this could be difficult
I could use a matt screen to prevent glare/headaches
I use a flat screen monitor as there is less flicker therefore reduces the chance of an epileptic seizure/eye strain/headaches
I keep the screen clear of dust to reduce static and eye strain
I could have my eyesight tested regularly
Brightness of the room should equal the brightness of the screen to prevent eye strain
Enable blue light filter/blue light glasses to prevent eye strain
I could set night light on the computer to prevent eye strain
I sit at arms length from the screen to prevent eye strain

Sitting down
I use an ergonomic chair/standing desk to reduce back and neck pains
I sit with correct posture to help reduce back and neck pain
I use a footrest to reduce DVT/improve posture
If there are wheels on the chair for easy movement I should be careful to avoid injury problems with the chair moving
backwards

Maximum of six marks if candidate only mention strategies for either sitting down or using a monitor

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Question Answer Marks

11 Six from: 6
Advantages
Robots can work in sterile/harmful areas which are dangerous for humans
Humans would need protective clothing which would cost the company more money
Robots can more easily be used for transferring large delicate items
Robots can work 24/7
Cheaper in the long run
Higher productivity
More accurate/precise engineering
More frequent checking of the equipment
Fewer workers are needed therefore lowering costs
Production of the cars is more consistent

Disadvantages
Expensive to buy robots
Maintenance is expensive
Requires backup systems, which are expensive
They replace skilled workers, leading to de-skilling
They need constant observation which increases the cost of maintenance crews

To gain full marks the discussion must have correct answers for both advantages and disadvantages

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Question Answer Marks

12 Observation 6
The analyst sees it with their own eyes
Get a complete picture of the whole system
Cheaper as it does not take the worker away from work
Description of the Hawthorne effect
The quality and accuracy of information is highly dependent on the skill of the observer

Examining documents
Can see exact details of inputs, processing and outputs
Saves time as there could be copies of previous analysis
Allows the analyst to predict the size of the new system by analysing the amount of data
Very time consuming to look through all the documents
Very expensive to pay for an analyst to look through all the documents

To gain full marks the discussion must have correct answers for both observation and examining documents

Question Answer Marks

13(a) One mark for naming the verification and one mark for explanation 4
Visual verification
Person enters the data it is read through and corrected as needed using the original copy

Double data entry


One from:
Person types the data then retypes the data from the original copy/source
Person types the data and another types the data from the original copy/source

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PUBLISHED
Question Answer Marks

13(b) Max three from: 4


Not all errors are found by validation and verification separately
Source document may contain errors
Verification only checks that data is copied correctly
Verification does not check if data is reasonable/sensible
Validation checks are carried out automatically by the computer

Max two examples:


Correct appropriate example of a verification check
e.g. data supplied by the borrower is incorrect on the source document and was copied
Correct appropriate explanation of an example of a validation check
e.g. (Number of books borrowed is 1 misread as a 7; in a range check of 1–10)

Question Answer Marks

14(a) Two from: 2


Spam is junk mail
Sent in large numbers to inboxes
Unwanted/unsolicited emails
Fills the inbox
Used for advertising
Used for phishing/spreading malware

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PUBLISHED
Question Answer Marks

14(b) Max four from: 6


Multiple spelling/grammatical errors
Asked to carry out tasks immediately
Asking to click on a link
Does not ask for you by name
Stored in a SPAM folder
Email asks for personal information
Large amount of repeated emails from same user
Lots of other similar email addresses in the send to box

Max four from:


Use a spam filter
Not filling your details on online form
Not replying to spam emails
Not having an auto reply set
Not consenting to marketing when providing details to a company
Do not give email address

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PUBLISHED
Question Answer Marks

15(a) Six from: 6


What it is:
Cloud storage involves storing data in a remote physical location
Online storage platform
Cloud storage systems use hundreds of interlinked data servers
Storage system that requires access to the internet

How is it used:
User accesses the cloud storage using the internet
Cloud data can be accessed from any device
Clients send files to a data server
The server is maintained by a cloud provider
Data can be shared with other users
Cloud storage automatically backs up data
If one server fails there are others used as backup
Users pay a monthly/annual fee for storage used

To gain full marks the explanation must have correct answers for both what it is and how it is used

15(b) Two from: 2


Easier to hack as data is always available
Lose control of your data
More than one copy available to access therefore security is reduced
More difficult to delete all copies of the data

Question Answer Marks

16(a) Two from: 2


A set of rules
House style states how all documents and written communication should be formatted
Consistency across all documents in the portfolio of the company
Used to promote the company
Controls how the colours/font style/font size/font type/position of logo/justification of text/position and style of address
details to be used – 1 mark for any two items

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PUBLISHED
Question Answer Marks

16(b) Two from: 2


To display descriptive information on each page
Helps the user to navigate through the document
Used for repeatable items
Headers and footers can be on every page
Maintains consistency in the document
Saves time rather than writing the same things on each page

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Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/11


Paper 1 Theory May/June 2022
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the May/June 2022 series for most
Cambridge IGCSE, Cambridge International A and AS Level and Cambridge Pre-U components, and some
Cambridge O Level components.

This document consists of 14 printed pages.

© UCLES 2022 [Turn over


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PUBLISHED
Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers. They should be applied alongside the
specific content of the mark scheme or generic level descriptors for a question. Each question paper and mark scheme will also comply with these
marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

 the specific content of the mark scheme or the generic level descriptors for the question
 the specific skills defined in the mark scheme or in the generic level descriptors for the question
 the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

 marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit is given for valid answers which go beyond the
scope of the syllabus and mark scheme, referring to your Team Leader as appropriate
 marks are awarded when candidates clearly demonstrate what they know and can do
 marks are not deducted for errors
 marks are not deducted for omissions
 answers should only be judged on the quality of spelling, punctuation and grammar when these features are specifically assessed by the
question as indicated by the mark scheme. The meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed instructions or in the application of generic level
descriptors.

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GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question (however; the use of the full mark range may
be limited according to the quality of the candidate responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should not be awarded with grade thresholds or
grade descriptors in mind.

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Question Answer Marks

1 Hub 2
Bridge

Question Answer Marks

2(a) hardware 1

2(b) software 1

2(c) an applet 1

2(d) a sensor 1

Question Answer Marks

3 Two from: 2
Computer
Analogue to digital convertor/ADC
Digital to Analogue convertor/DAC
Actuator

Question Answer Marks

4 Two from: 2
Does not need access to the internet
Fewer issues storing the data as the connection could drop during storage if the cloud is used
More control over the stored data

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PUBLISHED
Question Answer Marks

5 Four from: 4
Advantages
Less wear on the card as it is not used in a device
Transaction is quicker
Can be read from a pocket
No shoulder surfing

Disadvantages
Transaction can be read by hacker’s device
Does not use a PIN therefore money can be taken if lost
Limit on spending on the card
If lost the card could be used by anyone so is less secure

To gain full marks the description must have correct answers for both advantages and disadvantages

Question Answer Marks

6(a) Used to describe the presentation of a document written in HTML 2


Enables the separation of presentation and content
Part of the presentation layer

6(b) Four from: 4


Attached stylesheets are separate from the web page whereas Inline style attributes are within each web page
An attached stylesheet is edited in one file whereas Inline style attributes are edited by changing each web page
Attached stylesheet link has to go into the head section of the web page whereas Inline style attributes can be anywhere in
the web page
Inline style attributes can be within HTML tags
Attached stylesheets can be applied to multiple pages whereas Inline style attributes only apply to individual web pages
Inline style attributes can be used to override the attached stylesheet

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PUBLISHED
Question Answer Marks

7(a) Eight from: 8


Similarity
Both use a primary key
Both can create searches/reports
Both store data in records and fields in the table
Both use indexes

Differences
Flat file database is a plain text file
Flat file is a simple structure
Flat file uses one table
Relational database has linked tables/relationships
Relational database allows searches/reports to be created over multiple tables
Relational database allows cross referencing between tables
Relational database records are easier to add
Relational databases are more powerful
Relational database reduces duplicate data
Relational database uses foreign keys

To gain full marks there must be correct answers for both similarities and differences

7(b) One from: 2


The data is in a list
There is only a small amount of data
A single table is to be used

One mark:
Example of a list such as name, address/CSV files

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Question Answer Marks

8(a) One from: 3


Aches and pains in the hands and fingers
Painful swelling of the wrist and fingers

Two from:
Caused by repetitive movements
Caused by holding a mouse and clicking the buttons repetitively
Caused by constant typing on a keyboard
Caused by sitting in a poor posture for a long period of time

8(b) Three from: 3


Use of a wrist rest
Use of a mouse rest
Take regular breaks
Exercise the hand and fingers
Use an ergonomic keyboard/ergonomic mouse
Arrange workspace so that it is not cramped
Using an ergonomic chair

Question Answer Marks

9(a) Four from: 4


Text
Images
Logos
Slide footer/header
Automatic slide number
Link/button to other slide/file/web page
Lines for layout
Animation/video/sound

9(b) Two from: 2


Microphone
Headphones/speakers
Sound card

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Question Answer Marks

9(c) Matched pairs: 4


Word processing
Type/enter the text for the presentation
Image editing software/graphics package/photo editing
To prepare images for inclusion in the presentation
Sound editing software
To record the message for the presentation
Video editing software
To change the video of Martin
Spreadsheet
To create a chart/graph

Question Answer Marks

10(a) Three from: 3


Oxygen
Light
pH
Turbidity

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PUBLISHED
Question Answer Marks

10(b) Six from: 6


Advantages
More accurate results produced
Computer does not forget to take a reading
Results are processed automatically
Readings can be taken at more points as many humans are needed
Readings can be taken that would be impossible for humans
Data can be analysed continuously
Readings can be taken more frequently
Safer than using humans
Better response time
Can work 24/7
Can be placed in remote areas where humans could not work
Fewer humans required therefore reducing the cost

Disadvantages
Computer responds less to unusual circumstances
Computer equipment can be more susceptible to atmospheric conditions
Computer equipment is more likely to be damaged or stolen by vandals

To gain full marks the discussion must have correct answers for both advantages and disadvantages

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PUBLISHED
Question Answer Marks

11 Interviews 6
Advantages
Questions can be explained if they are misunderstood this cannot happen withquestionnaires
Questions can be asked relating to the answers given previously
More detailed answers can be given
More complex questions can be asked
Questions can be changed to suit the person being interviewed
The person being interviewed tends to answer all the questions
Can see body language
Disadvantages
They are not anonymous whereas questionnaires are
Takes far longer to complete than a questionnaire
The interviewer and interviewee must be available at the same time
More expensive as the interviewer has to be hired and interviewee needs time off
Answers may not be honest//more honest with a questionnaire as the person isanonymous
Answers may be skewed by the interviewer
Answers in a questionnaire can be analysed quicker through OMR
Questionnaires tend to be sent to more people

To gain full marks the discussion must have correct answers for both interviews and questionnaires

Question Answer Marks

12(a)(i) Fire 2
Two from:
CO2 fire extinguisher
Don’t overload sockets
Have fans/cooling system
Use Residual Circuit Breaker/RCB

12(a)(ii) Electrocution 2
Don’t bring drinks close to computers
Cover/insulate live/bare wires

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PUBLISHED
Question Answer Marks

12(b) Three from: 3


Report/block cyberbullies
Respect other players
Check game ratings for age
Reduce the amount of time spent gaming
Be careful of in-app purchases
Turn on privacy settings
Don’t use your real name//use a nick name
Don’t give away personal information

12(c) Max two from: 4


Part of the authentication system
Needed to improve security

Max three from:


Combined they are unique
User ID is an identifier for the user
Password is a string of characters
Passwords verify the user in the authentication process

Question Answer Marks

13(a) Four from: 4


Copyright is the legal and exclusive right to copy, or permit to be copied, some specific work
If you own the copyright on the content of a web page someone else cannot make a copy of it without your permission
Copyright usually originates with the creator of a work, but can be sold, traded, orinherited by others
If you blog, take photographs, publish music, or otherwise produce copyrightable content, you legally own that content
Whether you want to let other people use it or not is your decision
If you want to use other people’s content, you have to understand permissions andlicensing, what is legal and what
isn’t//Read Terms and Conditions
Supports the original producers of the software/content

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PUBLISHED
Question Answer Marks

13(b) Serial numbers/product keys 4


When software is being installed, users are often asked to enter a unique number which proves the software is original
Serial numbers and product keys are supplied with the original copy of the software

Holograms
Holograms are often used on the packaging of software and they indicate that the copy is genuine
Software without a hologram on the packaging is usually an illegal copy as they are too difficult and costly for pirates to
implement

Licence agreements
Licence agreements are part of the software installation process and they inform the user exactly how they are legally
allowed to use the product
Users are required to 'agree to terms of use' before they can complete the installation Any breach of this can mean
prosecution and fines

One mark for naming the method then one mark for each reason
To gain full marks candidates must have at least one description in addition to naming the methods

13(c)(i) Four from: 4


The laws within a country//In some countries emails are monitored and people arepunished for what they write
Using emails for marketing purposes//Laws differ in different countries
Netiquette
Local guidelines set by an employer
The need for security//Some countries monitor keywords in emails
Password protection does not allow people to see the contents
Cultural offences

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PUBLISHED
Question Answer Marks

13(c)(ii) Two from for example: 2


Include a clear, direct subject line
Use a professional email address
Use professional salutations
Use exclamation points sparingly
Be cautious with humour/sarcasm/slang
Proofread the message before you click send
Do not use capital letters as it implies shouting
Do not use swear/offensive words
Do not use defamatory comments
Protect others privacy

Question Answer Marks

14(a) Checks the data entered/transferred/copied correctly 2


Matches the original document

14(b) Check digit: Serial_number 3


Length: Shelf_number
Type: Number_in_stock//Name_of_supplier//Name_of_item

14(c) Serial_number 1

Question Answer Marks

15(a) Four from: 4


Is debit card number valid/exists
Does name entered match that on system
Is expiry/start date valid/matches date stored on system
Does security code/CVV entered match that stored on system
Is there available credit/funds in the bank account
Checks for unusual spending patterns
Is card blocked/reported stolen/lost

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Question Answer Marks

15(b) Four from: 4


Computer looks up the date of performance/performance reference number
Matching record is retrieved
Checks/Searches if the seats are available
Flags the seats to stop double booking as temporary hold
Reduced number of available seats by the number booked//seats flagged as fully booked
Calculate cost of seats
Prints ticket/generates e-ticket
E-ticket/ticket sent to customer
Receipt is printed/Verification email sent
Data is checked for accuracy
If booking not completed, then temporarily hold flag is removed from the seat
Reduce number of seats available once the booking is complete

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Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/12


Paper 1 Theory February/March 2022
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the February/March 2022 series for most
Cambridge IGCSE™, Cambridge International A and AS Level components and some Cambridge O Level
components.

This document consists of 10 printed pages.

© UCLES 2022 [Turn over


0417/12 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme February/March 2022
PUBLISHED

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

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PUBLISHED

Question Answer Marks

1(a) Physical components of a computer system 1

1(b) Two from: 2


Microphone
Camera
Sensors

1(c) Two from: 2


Compiler
Linker
Operating system
Utilities
Device driver
Interpreter

Question Answer Marks

2 Bank card 2
Medical record

Question Answer Marks

3(a) Four from: 4


ROM
Read Only Memory
Non-volatile//Data is not lost when the computer is switched off
Used to store the startup instructions/BIOS

RAM
Random Access Memory
Volatile//Data is lost when the computer is turned off
Stores the current running program/instruction
RAM can be written to and read from

To gain full marks the description must have correct answers for both
ROM and RAM

3(b) Three from: 3


The startup of the laptop is faster
SSDs consume less power than HDD so conserves battery power
Reduces the weight of the laptop as SSD is lighter
Makes the laptop more compact

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PUBLISHED

Question Answer Marks

4 4
Control Measurement Modelling

Maintaining the
growing conditions 
in a glasshouse

Aircraft flight simulation 

Monitoring the

pollution in a river

Using What-ifs 

Question Answer Marks

5(a) Four from: 4


WWW is a collection of information pages/websites/web pages
WWW is part of the internet
WWW is accessed through the internet
WWW is a service on the internet

Internet is a global network of networks/Wide Area Network


Internet is the infrastructure

To gain full marks the description must have correct answers for both
WWW and the internet

5(b) https:// 4
One from:
This is the hypertext transfer protocol secure
Set of rules/protocol to transfer web pages securely

cambridgeinternational
The domain name

.org
One from:
The top-level domain name
Registered as an organisation

/IGCSE
The folder/sub-directory in which the work is stored on Cambridge
International’s server

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PUBLISHED

Question Answer Marks

6(a) Four from: 4


The location of the smartphone is calculated using GPS software
Signal is transmitted by the satellite
Signal is sent almost continuously
The data is saved in the smartphone
The coordinates of the smartphone are shown on the smartphone screen

6(b) Three from, for example: 3


Real time aircraft/ship/drone position
Tracking delivery/stolen vehicles
Ploughing fields
Surveying
Military
Sat-nav in vehicle to reach a destination

Question Answer Marks

7(a) Eight from: 8


Advantages
Prevents double booking/overbooking
The booking staff can see immediately if the concert is fully booked
Bookings can be made 24×7
Usually cheaper as lower/fewer overheads
Booking staff can more easily see the seats that are available

Disadvantages
Requires the school to purchase expensive hardware
Setting up is more expensive
Maintenance is more expensive
Internet access is needed to run the booking system therefore the cost may
be increased
More reliant on hardware

To gain full marks the discussion must have correct answers for both
advantages and disadvantages

7(b) Direct changeover 1

7(c) Three from: 3


Benefits are immediate
Cheaper as there is only one set of staff
Less chance of the new system being faulty as it is thoroughly tested
Only one system in operation therefore data is not duplicated

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PUBLISHED

Question Answer Marks

8 Six from: 6
Advantages
Smartphone can access the internet in more places
Smartphone is more likely to retain the connection whilst on the move
They can access the internet quickly as they are more likely to have the
smartphone with them

Disadvantages
Websites displayed on the smartphone are not full versions of the website
Browsing/reading the website is more difficult due to smaller screen size
More difficult to type in/navigate the websites/emails due to smaller onscreen
keyboard
As children can access the internet from anywhere it leaves them more
vulnerable to exploitation

To gain full marks the description must have correct answers for both
advantages and disadvantages

Question Answer Marks

9(a) Part-time 2
Working fewer hours a week…
…than full time staff

9(b) Compressed 2
Works the required hours in a week…
…in a fewer number of days

9(c) Three from, for example: 3


Wrist rest
Ergonomic keyboards
Ergonomic chairs
Footrests
Ergonomic mouse
LCD/TFT/LED/anti-glare screens
Voice activated software
Adjustable monitors

9(d) Two from: 2


Tripping over trailing cables
Fire caused by overheating computers
Fire caused by overloaded sockets
Electrocution caused by spilling drinks on the computer
Electrocution caused by touching live wires
Injuries caused by equipment falling

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PUBLISHED

Question Answer Marks

10 Six from: 6
Advantages
The footprint of the computer will be smaller
Fewer peripherals needed therefore saves money
Makes the computer lighter
Easier to select icons

Disadvantages
If the screen is damaged, then the device cannot be used to input data
Keyboards and monitors can be replaced more easily
Large fingers could mis-key data therefore more errors on data entry
Screens can become dirty more easily therefore affects reading of data

To gain full marks the description must have correct answers for both
advantages and disadvantages

Question Answer Marks

11(a) Legal 1

11(b) Ethical 1

Question Answer Marks

12(a) 6
Field name Data type

Vehicle_licence_plate Text/alphanumeric

Powered_by Boolean

Service_interval Numeric:Integer

Cost_of_service Numeric: Currency

Model Text

Date_of_service Date

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PUBLISHED

Question Answer Marks

12(b) Six from: 6


Advantages
Service details only need to be entered once into the database
Mistakes are less likely to happen when entering data if it already exists
Uses data redundancy
Data can be accessed using key fields
Uses data flexibility
Uses data integrity
Uses data consistency
Better security due to user level access control
Caters for future requirements

Disadvantages
Relational databases can be more complex
Requires training to set up
Harder to set up
Requires a data administrator therefore increasing the costs

To gain full marks the discussion must have correct answers for both
advantages and disadvantages

12(c)(i) Presence check 2


To make sure that it has been entered as its unique

Format check
To fit in with the layout

12(c)(ii) Type check 2


Digits only

Range check
Between 1500 and 5000

12(c)(iii) Format check 2


To ensure it is dd/mmm/yyyy

Range check
To ensure it is between certain dates

Length check
Maximum of for example 11 characters (could be 8 or 6)

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PUBLISHED

Question Answer Marks

13(a) Network cards 3


Router
Switch/hub

13(b) Three from: 3


Email
Online chat//Instant message
VOIP
Online conference
Streaming music/video/TV on demand
Gaming
Use of the Cloud
Newsgroups
FTP

13(c) Two from: 2


Information can be unreliable
Unregulated so anyone can post anything
More difficult to find what you are looking for
Vast amount of information//Information overload
Information can be biased/inaccurate
Its slower to find relevant information
Data may be out of date

13(d)(i) Two from: 2


User id and password can sometimes be easily guessed
Passwords can be hacked with key logging software
Passwords can be hacked by using random password generators
Others can see the details being typed in
If the home computer saves the log in information, then anyone can access
If the user does not logout, then others can access data

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PUBLISHED

Question Answer Marks

13(d)(ii) Way 1: 4
One-use code/token
Arjun logs in then software generates a one-use code/token
Arjun enters the code/token into the system

Even if hacker intercepts code/token is no use as can only be used once


Token is time limited

Way 2:
Card/dongle
The user has a dongle/card which is inserted into the computer
The dongle/card is read by the computer

The dongle/card data is unique

Way 3:
Biometrics
Using biometric scanner to capture digital image of fingerprint/retina/iris/face

Each biometric is unique


Biometrics are nearly impossible to forge

To gain full marks the answers must correctly describe two ways

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Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/13


Paper 1 Theory October/November 2021
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the October/November 2021 series for most
Cambridge IGCSE™, Cambridge International A and AS Level components and some Cambridge O Level
components.

This document consists of 9 printed pages.

© UCLES 2021 [Turn over


0417/13 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2021

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

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PUBLISHED 2021

Question Answer Mark

1(a) Two from: 2

Touchscreen
Camera
Microphone

1(b) Two from: 2

Speakers
Screen

Question Answer Marks

2 4
MICR OCR OMR

This system magnetises the special 


characters on cheques in order to read
them

This method is used to read car 


number plates

A bar code is an example of this 


system

If the media from this system is 


photocopied it cannot be read by the
recognition system

Question Answer Marks

3(a) Two from: 2

Mineral prospecting
Car engine fault diagnosis
Medical diagnosis
Chess games

3(b) Three from: 3

Knowledge base
Rules base
Inference engine
Interactive user interface
Explanation system

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PUBLISHED 2021

Question Answer Mark

4(a) ISBN: Check digit 2


Date_due_back: Format check

4(b)(i) Book_ID 1

4(b)(ii) Borrower_ID 1

4(c) Two from: 2

The field is not needed for calculation


Number starts with a zero/+ symbol
May include a space

4(d) Six from: 6

Books table opened


Borrowers table opened
First record is read from the books table
First record is read from the borrowers table
Date_due_back in books table is compared with the current date
If the Date_due_back is after the current date then…
…Move to next record
If the Date_due_back is before or equal to the current date then…
…Contact_email is located
A reminder is generated automatically
The reminder is sent to the borrower
Process continues with next record

Question Answer Marks

5(a) Four from: 4

Scrambling of data
Changes the data into a form that is not understandable
Requires a decryption key/encryption key to decode
Encrypted using a encryption key/code
Changes plain text into cypher text

5(b) Four from: 4

Use anti-spyware to prevent key logging


Change passwords regularly//Do not repeat the same password
Use a different password for each system
Avoid common/predictable patterns as they are easier to guess
Use longer passwords as they are harder to guess
Use strong passwords
Use two-factor authentication so that hackers need both parts
Use a dropdown list for password entry
Use a biometric password
Do not use passwords that directly links to the user
Do not allow webpages/device to remember the password

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PUBLISHED 2021

Question Answer Mark

6 Four from: 4

Online discussion forum/social platform/website


Do not have an administrator
Posts are not controlled/monitored
Relies on a voluntary code from its users
People write what they want
There are no rules//Users cannot be barred for what they write

Question Answer Marks

7(a) Four from: 4

The reader checks the amount to pay is less than the contactless limit
The seller’s bank's computer contacts the customer’s bank's computer
The card is checked if it is valid
An authorisation code is sent to the seller
The price of the purchase is deducted from the customer’s account
Transferred to the seller’s account
Message sent asking ‘do you require a receipt’
Receipt is sent to the printer
If valid/enough money the transaction continues
If not valid/enough money the transaction is terminated

7(b) Six from: 6

Advantages
Saves time rather than travelling to the bank/waiting in queues
Saves cost of travelling to the bank
Customers can use international banks which could have better interest rates
Better interest rates than physical banks
Safer less likely to get mugged/robbed
Operates 24/7
Can be used from any location

Disadvantages
Easier to press the wrong button and lose money
Online security issues more of a concern
Cannot deposit/withdraw cash
Internet connection is required
Mistakes are more difficult to rectify due to the speed of operation
The customer may experience internet/network problems

To gain full marks there must be at least one advantage and one
disadvantage

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PUBLISHED 2021

Question Answer Mark

7(c) Two from: 3

Secure Socket Layer


Communication protocol
Security technology
Encrypted link…
…between the server and the client

Ensures all data remains private – 1 mark

7(d) https:// 3

One from:

This is the hypertext transfer protocol secure // ensures site is secure


Set of rules//protocol

tawarabank
This shows the domain name/company name that the company have
purchased

.com
The company/domain is registered in multiple countries/USA

Question Answer Marks

8 Six from: 6

Quicker method of answering the questions for questionnaires


Questionnaires can be completed in the respondents own time whereas
interviews have to be undertaken at a set time
In interviews need to pay for time off work/employing an interviewer which is
expensive
Respondents can remain anonymous on questionnaires whereas interview
they cannot
Analysis of the results can be quicker with questionnaires
With interviews the interviewer can direct the questions to give answers they
want
People tend not to hand questionnaires back as they can be anonymous
Inflexible in the answers on questionnaires whereas interviews allow for
expansion on the answers from the previous question
If the respondent gets stuck with a question, there is no easy way to ask for
clarification in questionnaires
If they do not understand the question then they may answer differently to
what was needed in questionnaires
In questionnaires questions cannot be modified whereas interviews can add
extra questions or go into more depth
The analysis of the data in a questionnaire can be displayed easier/graphed
Both can gather information that can be used for later analysis
Both methods may not be answered honestly

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PUBLISHED 2021

Question Answer Mark

9(a) Two from: 2

Headset/head mounted displays/HMD


Data goggles
Steering wheel
Large monitor/screen/projector
Surround Speakers

9(b) Three from: 3

A computer-generated simulation
Uses a three-dimensional environment
Can be interacted within a real or physical way
The equipment is fitted with sensors

9(c) Four from: 4

Ensures consistency across all documents


Lets people know that the stationery/documents belong to the same Motor
company
Easier to recognise documents from the same company
To reduce the time spent in setting up and formatting documents
To reduce cost of setting up and formatting documents
To reduce the risk of errors e.g. misspellings, logos omitted, etc.

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PUBLISHED 2021

Question Answer Mark

10 Problem: 6

Award a mark for each problem identified


Max four from:
If I receive requests from unwanted users/people I do not know
If I get approached from people I do not know
If I receive unwanted and abusive messages
If I wish to post images of myself on the social media site
When talking to people on social media
If someone tells me private and personal information about themselves

Strategies
Max five from:
I never arrange to meet them alone/take a chaperone
I always tell a responsible adult if I plan to meet someone
I always meet in a public place
I always chat to them in the main room
I avoid giving away personal information
I block them and report them
I report the sender of the messages
I avoid publishing inappropriate images/videos
I avoid showing images of myself in school uniform
I always use appropriate language/content
I respect other people’s confidentiality
Make your account private
I only follow friends
I do not post my location until I have left it

Question Answer Marks

11(a) One from: 1

Can cause pixelation


Lose some of the resolution/image quality reduced

11(b) Five from: 5

Open graphics/image editing software


Load/import the image
Select the image
Click crop
Click an edge/crop handle of the image
Click and drag the edge/crop handle inwards …
…until cropped area appears
Click done/finish
Save the image

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PUBLISHED 2021

Question Answer Mark

12(a) Five from: 5

Highlight Column D
Select Conditional Formatting
Select Highlight Cell Rules
Select Equal to
Type in the Equal to box…Severe/Low
Click on Format
Select/Set the red font on light red background
Repeat the process for Low/Severe

12(b) Three from: 3

Removes the confusion over absolute and relative referencing


Reduces the issues involved in changing the range
Easier to understand the formula
Easier to check for errors in the formula
Easier to enter the formula//Less errors in entering the formula
Faster to write the name than to select the range

12(c) Looks up the value of B3 4


Looks in the named range Bloodpressure
Returns the corresponding value
from the 3rd column

12(d) Two from: 3

Highlight A2 to C9
Click Insert
Select table…Click Chart
Select 2D line chart/select type of graph

One from:

Add a chart title


Add axis title
Remove 09-Feb/17-Feb as not needed

12(e) Five from: 5

Include Name, Date of birth


Include Patient Number
Graph is displayed
Must look like a hard copy report
Fills the report
Suitable title at the top of the page title must relate to blood pressure readings

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Cambridge IGCSE™

INFORMATION & COMMUNICATION TECHNOLOGY 0417/12


Paper 1 Theory October/November 2021
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the October/November 2021 series for most
Cambridge IGCSE™, Cambridge International A and AS Level components and some Cambridge O Level
components.

This document consists of 9 printed pages.

© UCLES 2021 [Turn over


0417/12 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2021

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2021

Question Answer Marks

1(a) Two from: 2

Touchscreen
Touchpad
Webcam
Microphone
Keyboard

1(b) Two from: 2

Compilers
Linkers
Device drivers
Operating systems
Utilities

Question Answer Marks

2 4
3D Dot Laser
matrix

This printer is an impact printer 

This printer uses toner 

This printer uses an inked ribbon 

This printer uses tomography 

Question Answer Marks

3(a) Two from: 2

Can be more expensive to run if the internet is accessed by mobile data


networks
Touch screen can be more error prone when typing the data
Laptop computers support more file formats
Does not have a physical keyboard therefore more difficult to type
Has a smaller screen therefore can be more difficult to read

3(b) Two from: 2

Streaming music from the internet


Sent by Bluetooth from another device
Plugging in an optical device/flash drive/HDD/SSD
Downloading music from the cloud
Direct input using a microphone
Sent by email attachment

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2021

Question Answer Marks

4(a) Switch 1

4(b) Hub 1

4(c) Router 1

4(d) Bridge 1

Question Answer Marks

5 Six from: 6

Change default name/usernames and passwords on the router


Change the default privacy//use a strong privacy setting
Disable features not in use
Use strong WiFi encryption
Separate the IoT from the home WiFi account
Keep software/hardware up to date
Avoid public WiFi networks
Ensure firewall is operational
Use anti-spyware/up to date anti-virus
Use strong passwords
Use unique passwords for each device
Change passwords regularly

Question Answer Marks

6 Health problem: 8
Award one mark for each problem identified
I can reduce Carpel Tunnel Syndrome
I can reduce Cubital Tunnel Syndrome
I can reduce neck/back pain

Strategies:
Max six strategies
Take frequent breaks
Use hand exercises
Not pressing the keyboard too hard
Use software to reduce the pressure on the keys
Use voice recognition/microphone
Use predictive text//shortcuts
Use ergonomic keyboards
Use a wrist rest
Lift the wrists up when typing
Maintain a correct posture

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Cambridge IGCSE – Mark Scheme October/November
PUBLISHED 2021

Question Answer Marks

7(a) Two from: 2

Menu of different types of cars


Shopping basket in which to place bought items
Login for username and password
Create a customised car
Calculates the price
Checkout page for creating the order

7(b) Six from: 6

Benefits:
Fewer staff/fewer shops therefore reduced overheads/lower costs
The company can better target customers
Updated more often
Cheaper to publicise special offers rather than mail shots
More special offers can be offered as lower overheads
Broader customer base
Operates 24/7
The customer can see immediately if the car is available
Can be used from any location
Saves cost/time of travelling to the showroom

Drawbacks:
Expensive due to the cost of setting up the website
Expensive due to the cost of maintaining the website
Expensive due to the need to re-train staff
Internet access is needed by the customer
Purchasing mistakes can be more easily made
Mistakes are more difficult to rectify due to the speed of operation
May be difficult to use as help is not as convenient
If the system crashes during the purchase the car may not be bought
The customer may experience internet/network problems
Cannot test drive the car
The pictures of the car may not be the same as the actual car

To gain full marks there must be at least one benefit and one drawback

7(c) Four from: 4

Module testing tests the operation of each module


Modules are tested separately
Module testing tests the relationships between each module
Module testing tests the data passing into and out of the modules
Easier to find errors in module testing
Whole system testing is carried out after module testing
Whole system testing checks that the system works as it is supposed
to//matches the user requirements
Whole system tests the combined modules

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PUBLISHED 2021

Question Answer Marks

8(a) Max four from: 6

Open spreadsheet
Load the file
Select B3 to C13
Then hold CTRL and select F3 to F13
Click insert then click bar chart/graph
Select the format/type of chart/graph
Highlight the chart/graph
Copy the bar chart/graph

Max four from:

Open the presentation software


Add a new slide
Click on new slide
Paste the bar chart/graph
Add titles/legend/axes labels
Save the file

8(b) Four from: 4

Click on the cell F4


Select formulas
Click Autosum/Σ
Check the correct range has been highlighted/highlight/drag C4 to E4
Click 

8(c) Four from: 4

Highlight B3 to F13
Click Data then Sort
Select data has headers
Sort by Total/Column F
Select Largest to smallest/Descending/Z to A
Click OK/enter

Question Answer Marks

9 Three matched pairs from: 6

Content layer
Content can consist of text or images

Presentation layer
This layer is defined by the CSS or styles to indicate how elements are
displayed

Behaviour layer
This layer of a web page allows interaction

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PUBLISHED 2021

Question Answer Marks

10(a) Six from: 6

Name is clearly shown at the top of the data


Name must be on a line on its own
Information fills the report – Is there a large space at the bottom or side; use
professional judgement
Suitable title at the top of the page above the name – title must relate
academic progress/report
Must be a mail merge template or a document, a letter

The exact wording must be used for the following


Target level
All four subjects: Maths, Biology, Chemistry and Physics
Attainment and Effort

10(b) Attainment: 1 or 9 2
Effort: less than 1/greater than 3/decimal number/symbol/text

10(c) Four from: 4

Faster than editing each individual letter


Fewer errors than retyping the data
More consistency in the reports
Error checking only needs to be carried out once on the data and the template
Reduces the time taken to type out all the reports separately

10(d) Three from: 3

Click on place where date is to be added


Click on Insert field
Click on Quick Parts then Field
Click on Date
Select the format
Tick update automatically/automated date
Click OK

Question Answer Marks

11(a) Sensor 1

11(b) Digital to Analogue Convertor/DAC 1

11(c) Actuator/motor 1

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PUBLISHED 2021

Question Answer Marks

12 These are points they will need to be expanded upon to gain the mark 6

Six from:

Removes freedom of speech


International therefore would be difficult to police
Laws are different in each country/state
The dark net would increase
Electronic crimes would move away from the internet to other places, making
them harder to intercept
Internet users can be anonymous therefore it will be difficult to track down
Who chooses what is blocked could affect day to day browsing
Concern that everything you do is being watched therefore privacy is lost
Could be breaches in sending/receiving confidential/personal data as others
could not see it
Increase in cost of security
Reduction in speed of browsing/search
Could lead to corruption/bribery//police may use the data
No one owns the internet so it would be impossible to police effectively
Very expensive to police the internet as extra police force has to be set up
As the internet it so big it is hard to keep track on all the activity
As the internet is dynamic it would be impossible to check everything

Question Answer Marks

13 Four from: 4

Online discussion forum/social platform/website


Where the posts are controlled/monitored by an administrator
Those that break the rules are banned
Filters out inappropriate posts
Moderated forums have rules/policy

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PUBLISHED 2021

Question Answer Marks

14(a) Two from: 6

Could be hardware or software


Sits between the computer/network and the router
Filters/controls/monitors data/traffic coming in and out of the college network

Four from:

Checks whether the data passing through it meets a given set of rules
Blocks data that does not satisfy the rules
Alerts user about unwanted data
Can log all incoming and outgoing data/traffic to check later
Can prevent/block access to undesirable/inappropriate websites/IP addresses
Keeps a list of undesirable IP addresses
Can prevent hackers gaining access to the system
Can send out warnings
Can block the unwanted traffic in and out of the network
Keeps a list of desirable IP addresses/websites
It can block IP addresses

14(b) Four from: 4

Anyone can post information on the internet


Websites may contain incorrect information
Any information found will need to be checked against reliable sources
Similar websites may have conflicting data on the same topic
The search engines tend to be generalised
Search engines do not necessarily give the most reliable searches at the top
of the list//paying to have information at the top of the list
Data on the website could be out of date

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Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/11


Paper 1 Written May/June 2021
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the May/June 2021 series for most Cambridge
IGCSE™, Cambridge International A and AS Level components and some Cambridge O Level components.

This document consists of 9 printed pages.

© UCLES 2021 [Turn over


0417/11 www.dynamicpapers.com
Cambridge IGCSE – Mark Scheme May/June 2021
PUBLISHED

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

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PUBLISHED

Question Answer Marks

1 2
yes no

Full name 

Capital of England 

Gender 

Number of flowers in a garden 

2 marks for 4 correct ticks


1 mark for 2 or 3 correct ticks
0 marks for 0 or 1 tick

Question Answer Marks

2 Microphone 2
Touch screen

Question Answer Marks

3 Four from: 4
Screens tend to be anti-glare
Uses touch screen
Front and back facing cameras are included
Has a built in battery
Lightweight
Uses Bluetooth/WiFi/3G/4G/5G
Uses solid state memory
Uses an onscreen keyboard
Portable
Small footprint

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Cambridge IGCSE – Mark Scheme May/June 2021
PUBLISHED

Question Answer Marks

4(a) Six from: 6


Customer is asked to enter their debit card in the ATM
Customer’s bank computer is contacted
The card details are searched in the bank database

Card is checked to see if valid/in date/stolen


Customer is asked to enter their PIN
PIN is compared to the PIN stored on the chip

Customer is asked to deposit cheque


The system checks whether the cheque is valid
The cheque is scanned/read by the ATM
Amount is scanned
Bank account is checked for sufficient funds
The image of the scan is saved

The customer is asked to select the account to deposit money


Money is deducted from the bank of the cheque
Money is added to the account of the payee

A receipt is sent to the printer at the ATM

4(b) Six from: 6


Advantages
Retention of banks therefore all customers could use them
Easier for customers to speak to a member of the banking staff
Customers do not have to purchase expensive computer equipment
Safer than carrying out transactions over the internet
Can withdraw cash
Do not need the internet

Disadvantages
Have to pay to travel to the bank to use the service
Customers could waste time standing in queues/travelling to the bank
More difficult for people who have a condition which affects their mobility
Smaller customer base as it is local
Potential for physical robberies
Cannot keep track of the accounts as easily
Not 24/7

To gain full marks there needs to be advantages and disadvantages

Question Answer Marks

5(a) 6 rows 1

5(b) 8 columns 1

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Cambridge IGCSE – Mark Scheme May/June 2021
PUBLISHED

Question Answer Marks

5(c) Five from: 5


If Tax is payable then//If F4 is equal to "Y" then
If true the tax is paid
Multiply the rate of tax/I1 …
… by the selling price/D4
… by the amount sold/G4
If Tax is not payable//If F4 <>"Y"//Else//Otherwise …
… then display a blank
… the tax is not paid

5(d) Two from: 2


Highlight/select cell H4
Select format cells
Select currency/accounting
Select dollar/USD icon

Question Answer Marks

6(a) Two from: 2


File transfer protocol
Network protocol
Used for transferring files from one computer to another

6(b) Four from: 4


Download the FTP client program
Connect to the FTP server ...
... using the FTP client program
Login to the server ...
... using FTP username and password
Locate the files on your computer
Click upload button on FTP client program
Upload the files to the folder/web hosting space

6(c) Matched pairs – 1 mark for the feature and 1 mark for the method 6

Hyperlinks
Click each hyperlink to see that it takes the user to the correct web page/part
of the web page/website

Form buttons/icons
Click to see that they carry out the correct task

Text
Use spellchecker/grammar checker/proofread text to check it makes sense

Images
Check the images are not pixelated/correct size/correct image

Videos
Check the videos run correctly/correct video

Sound
Check the sound file runs correctly/correct sound file linked

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Cambridge IGCSE – Mark Scheme May/June 2021
PUBLISHED

Question Answer Marks

7(a) Three from: 3


Contains more than one table
Tables are linked
It uses relationships
Removes redundancy of data
Saves storage space

7(b) Four from: 4


Primary key holds unique data
Primary key identifies the record
Primary key can be automatically indexed
Each table has one primary key whereas a table can contain a number of
foreign keys
Foreign key is used to link with the primary key of another table

7(c) Four from: 4


Searches/queries can be used to search details of patients
Reports can be created about treatment carried out
Formulas can be created to calculate the cost of treatment
Charts can be created showing missed appointments by patients
Images are stored of the x-rays to identify the patient/determine treatment
Mail merge appointments that have been missed

Any other appropriate use plus explanation

7(d) Eight from: 8

Factors increasing effectiveness


Strong passwords are difficult to crack
Biometric passwords are harder to crack
Regularly changing passwords increases security
Use of two-factor authentication
Using different passwords for parts of the computer system makes it more
difficult to gain access to the full system
Firewall required to stop attacks from computers
Firewall stops fraudulent sites attacking the computer
Anti-spyware stops passwords being seen when typed in

Factors reducing effectiveness


Too complex a password can be easily forgotten
Passworded files may not be backed up
Using a number of different passwords can become cumbersome
Regularly changing passwords means that passwords may be forgotten
May be difficult to choose unique password if it is changed every few weeks
Passwords may become more easy to guess if regularly changed
Hackers can breach most passwords
The firewall can affect the operation of the computer and stop some uploads
The firewall may need to be shut down at times to upload files therefore
making computer unsafe
Some legitimate software can be blocked by the firewall

To gain full marks both sides of the discussion are needed

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PUBLISHED

Question Answer Marks

8 Six from: 6
Comparison
Both are network devices
Both are hardware devices
Both have computers and devices connected to them
Both send data to devices//Both are communication devices

Contrast
In a hub data packets/data are broadcast to every device connected to it
A hub is less secure than a switch in distributing data
Switch checks the data packet
Switch sends to an appropriate device

To gain full marks both contrast and comparison is needed

Question Answer Marks

9(a) Part time 1

9(b) Compressed hours 1

9(c) Job sharing 1

9(d) Flexible hours 1

Question Answer Marks

10 4
Direct Parallel Pilot

All of the benefits are immediate. 

If the new system fails the whole of the 


old system is still operational.

This is the cheapest implementation 


method.

The system is implemented in one 


branch of the company.

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PUBLISHED

Question Answer Marks

11(a) Gaining unauthorised access to a computer system – 1 mark 3

Two from:
Examples
Can lead to the identity theft of data
Can lead to the misuse of/access to personal data
Data can be deleted
Data can be changed
Data can be corrupted
Place malicious files/software

11(b) Three from: 3


Use of firewalls to block unauthorised computer systems
Use of passwords
Use of intrusion detection software/anti-spyware
Use two-factor authentication
Switch off WiFi/computer when not in use

Question Answer Marks

12 A - Resize the image maintaining aspect ratio 4


B - Rotate the image 90 degrees anti clockwise/counter clockwise//270
degrees clockwise
C - Reflect the image in the Y axis
D - Brightness adjusted

Question Answer Marks

13(a) Two from: 2


Uses up less memory in the computer
Quicker to enter the data
Quicker to search for data

13(b) Two from: 2


If the data is typed in incorrectly then the booking may be rejected
If an incorrect airport code is used they may fly to the wrong airport//May miss
the flight
If the customer reference number is typed in incorrectly then the booking may
be assigned to the wrong person
If the number of passengers is incorrectly entered then number of seats will
be wrong/overbooked
So that the wrong booking is not made

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PUBLISHED

Question Answer Marks

13(c) Six from: 6


Display flights available
Booking database is searched for the customer reference number
Matching record is retrieved
Details of the customer are displayed on the screen
Booking database is searched for matching departure airport
Booking database is searched for matching destination airport
If flight correct, date/time found
Search if seats/tickets/flight available
If unavailable error message output
Outputs the price
If seats available, flags seat as booked
If not booked then flag removed
Reduces number of seats/tickets available by number booked
E-ticket/ticket details are output
E-ticket/ticket details sent to customer
Receipt is printed//Verification email sent

Question Answer Marks

14(a) Measurement is the monitoring/recording of physical variables without the 2


microprocessor taking action

Control is when the microprocessor takes action depending on sensor


readings

14(b) Four from: 4


Microprocessor reads the data
Data/Speed limit is stored in the computer
Divides the distance travelled by time taken between the readings
The speed of the vehicle is then compared to the speed limit of the road
The speed is recorded
It sends the data for later processing
Graphs are automatically produced of the number of cars speeding

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Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/12


Paper 1 Written Paper March 2021
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the March 2021 series for most Cambridge
IGCSE™, Cambridge International A and AS Level components and some Cambridge O Level components.

This document consists of 11 printed pages.

© UCLES 2021 [Turn over


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Cambridge IGCSE – Mark Scheme March 2021
PUBLISHED

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

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PUBLISHED

Question Answer Marks

1 2
internal external

Mouse ✓

Video card ✓

Printer ✓

Actuator ✓

2 marks for 4 correct ticks


1 mark for 2 or 3 correct ticks
0 marks for 0 or 1 tick

Question Answer Marks

2 Three from: 3
Ergonomic keyboard
Ergonomic mouse
Microphone
Wrist rest

Question Answer Marks

3(a) Four from: 4


Bold on date
Superscript on the date
Left aligned on date
Fully justified
Text/word wrap
Highlighted text
Italics

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PUBLISHED

Question Answer Marks

3(b) Six from: 6


Plug in/Bluetooth the digital camera to the computer//Plug in the SD
card/memory card
Select the image to be uploaded
Upload the image to the computer
Save the image on the computer

Load/open the word processing software


Load the diary entry file
Place the cursor where you want the image to be
Click insert…image
Choose/find/browse the image from the folder
Insert the image in the text

Reformat/resize/crop the image


Reposition/place the image
Click word wrap/text wrap
Save the document

3(c) Two from: 2


Internet
Scanned images
Images stored on: Smartphone/Mobile phone/PC/Tablet/SD
card/Smartwatch
Clipart libraries
Screenshot

3(d) 4
jpg png gif

This file type stores still or moving images ✓

This file type uses lossy compression ✓

This file type is used for storing photographs



on a digital camera

This file type is limited to 256 colours ✓

3(e) Max two from: 4


It is an area of a document on every page
At the top of a page
The area is between the top of the page and the top of the margin

Max two from:


To show consistency on each page
To ensure that each page has the same data in the header
Saves time for the author typing out the data on each page

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PUBLISHED

Question Answer Marks

4(a) Six from: 6


Different size/style of font for the title/features in the table
Clear font colour for the title/text in the table
Clear fonts for the title/text in the table
Use of bold to highlight keywords
Use of italics to highlight keywords
Poster fills the page
Data is shown in the comparison table/chart
More text than images
Contrasting colours for font and background colour
Use of white space
Use of borders to make the text stand out

4(b) Four from: 4


The data is sent to/read by the microprocessor
The data is stored by the tracker
Convert the raw data into blood pressure data
Compare the data with pre-set values
If out of range send data to an alert system
The data is sent to the screen

Question Answer Marks

5(a) Two from: 2


Internet etiquette
Set of social conventions
They show common courtesy when communicating online

5(b) Four from: 4


Do not use capital letters as it relates to shouting
Do not use abusive/vulgar language/threatening behaviour
Be clear in the text sent
Always check spelling and grammar
Remember that sarcasm does not communicate well
Respect other’s privacy
Respect other people’s views
Do not use too many emoticons
Do not use text language/slang
Do not spam
Do not send inappropriate links

Question Answer Marks

6(a) RFID reader 1

6(b) OCR 1

6(c) a bar code reader 1

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Question Answer Marks

7(a) Six from: 6


Benefits
Fast throughput of pupils at the tills
Fast transaction as only the card is presented
If the card is stolen it can be blocked
One card is less bulky than money
Using the card is more secure because the money can only be used in the
canteen

Drawbacks
Tendency to spend more as it is a card
Difficult to keep track of your spending as no physical money
If the card is damaged/lost the pupil cannot buy food/lose all their money
Card needs topping up regularly
Cards will need to be purchased by the pupils and can be expensive
Parents can see what the pupils buy
If there is an issue with the machine not easy to see mistakes
Easier to misplace than cash/coins
Parents can limit how much is spent on food
Pupils can only spend the money in the canteen and on food

To gain full marks there must be at least one benefit and at least one
drawback

7(b) Six from: 6


The cost of the meal is totalled
The reader reads the details from the card
The amount of money on the card is checked
The total is compared to the amount of money on the card
If it is greater the transaction is rejected
If it is less than or equal to then the transaction is accepted
Checked whether card it is correct type/stolen/blocked
The cost is deducted from the amount on the card
The amount/total balance on the card is updated following the transaction
The amount is credited to the school system
The details of the receipt are prepared//The receipt is produced//Rejection
slip is produced//Message is prepared

Question Answer Marks

8(a) One from: 3


Highlight cells A4 to B10
Click anywhere in the range
Highlight A4 to A10 and click expand the selection
Highlight B4 to B10 and click expand the selection

Two from:
Click on the down arrow//Click on Custom Sort
Select column B
Select smallest to largest/A  Z

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Question Answer Marks

8(b) Three from: 3


Totals cells B5 to B9
Multiplies by cell D1/difficulty/3.4
Rounds the value to 1 decimal place

8(c) Matched pairs 4


Abnormal – data that is outside the range//Unacceptable data//Data of the
wrong type
Example: greater than 10, negative numbers, letters, symbols

Extreme – data that is on the boundary of acceptability


Example: 10

Question Answer Marks

9(a) Six from: 6


OMR sheets are scanned in using an optical mark reader//Reader reads the
lozenge
Data is sent to the computer
A template of the register is loaded into the computer
A value is assigned to each lozenge
A light passes through the scanner and shows position of each filled in
lozenge//Comparing dark spots with lighter areas//Use X Y coordinates
The position is compared to the template/pre-determined data
If the lozenge shaded is [P] then the pupil is recorded as present
If the lozenge shaded is [A] then the pupil is recorded as absent
If both lozenges [A] and [P] are shaded then the pupil is recorded as late.
If no lozenge on a line is shaded the result is discarded

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PUBLISHED

Question Answer Marks

9(b) Eight from: 8


Advantages
Faces are unique therefore greater security
Data entry is faster as it does not need to be sent to the office for entry
Data entry is more accurate the teacher could enter the wrong data on OMR
sheet
Greater security as the pupil needs to be present to register
More difficult to fake biometrics
OMR data sheets can be forgotten or lost

Disadvantages
Facial injuries/facial hair/glasses/masks can affect the data entry
The cost of setting up a new system is higher as extra hardware and
software needs to be purchased//Setting up the system is more expensive
Time consuming to set up all the pupils
The data will need to be updated regularly due to facial changes as pupils
get older
Higher error rate
System is more complex therefore may cost more to maintain//Maintaining
the system is more expensive
The environment and usage may affect the reader
Biometric systems are not 100% accurate
Less flexibility as the OMR sheets can be used anywhere in the school
Biometric data harder be reset if incorrect/if change needed
Greater invasion of privacy as biometric data has to be stored on the
computer

To gain full marks there must be at least one advantage and one
disadvantage

9(c) Two from: 2


Name
Address
Gender
Date of birth
Personal contact details, such as Email address and phone number
ID card/roll number
Race//Ethnic origin

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PUBLISHED

Question Answer Marks

10(a) Two from: 4


Data is stored on offsite servers
Many servers in many locations
Data is stored on more than one server
Uses data redundancy
Cloud is an online service/data storage

Two from:
The cloud has greater storage capacity than other methods
The data could be sent directly to the cloud from any device
Access the data from any device/anywhere
Easier to add storage capacity
Lower capital outlay
The owner would only pay for the storage they used
Backup up tends to be automatic
Cloud is more robust
Cloud is more secure as it is password protected

10(b) 4
optical magnetic solid state

Flash drive ✓

Hard disk drive ✓

Blu-ray disc drive ✓

SSD ✓

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PUBLISHED

Question Answer Marks

11 Max two examples, for each example: 4


1 mark for a correct field names and data examples
1 mark for the reason

Matched pairs
Type of book
Can use length/lookup check as only one letter is input for example E or H
Cannot use a type check as only one letter used

ISBN
Can use check digit as a way of checking that digits are not transposed
Cannot use a length check as they are different lengths

Date of purchase
Can use a format check as all dates are the same format.

Number of copies
Can use a range/limit check as the lowest number is 1
Can use a type check as only numbers are accepted

Name of book/Name of Book


Cannot use a length check as names can be any length
Cannot use a type check as any character can be used

Name of author
Cannot use a length check as names can be any length

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PUBLISHED

Question Answer Marks

12 Six from: 6
Benefits
Monitors traffic into and out of the network to make sure that all data
passing is safe.
Checks whether the data passing through it meets a given set of rules…
…if they do not then the data is blocked
Can block the unwanted traffic in and out of the network
It can log all incoming and outgoing traffic to check later
Can block certain undesirable websites/IP addresses
Keeps a list of desirable IP addresses/websites
It can block IP addresses to stop hackers

Drawbacks
It cannot stop individuals on internal networks by-passing the firewall
It cannot stop employees hacking the computer from within the system
Users own devices can by-pass the firewall therefore meaning the
computer/network is in danger
It cannot stop hackers only devices that hackers are using

To gain full marks on the question at least one benefit and drawback
are needed

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Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/13


Paper 1 Written October/November 2020
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the October/November 2020 series for most
Cambridge IGCSE™, Cambridge International A and AS Level and Cambridge Pre-U components, and some
Cambridge O Level components.

This document consists of 9 printed pages.

© UCLES 2020 [Turn over


0417/13 Cambridge IGCSE – Mark www.dynamicpapers.com
Scheme October/November
PUBLISHED 2020

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

© UCLES 2020 Page 2 of 9


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Scheme October/November
PUBLISHED 2020

Question Answer Mark

1(a) 2
applications system
() ()

Measurement software 

Linker 

Database 

Utility software 

4 correct ticks = 2 marks


2 or 3 correct ticks = 1 mark
1 correct tick = 0 marks

1(b) Two from: 2


Processor
Motherboard
Random access memory (RAM)
Read only memory (ROM)
Video card
Sound card
Graphics card

Question Answer Marks

2 6
Item Technical User Both
documentation documentation ()
() ()

Algorithms 

File structures 

Error messages 

Limitations of the system 

Hardware requirements 

Glossary of terms 

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Scheme October/November
PUBLISHED 2020

Question Answer Mark

3(a) Gutter margin 1

3(b) Header 1

3(c) Widow 1

3(d) Fully justified 1

3(e) Text/word wrap 1

Question Answer Marks

4 Two from: 2
csv – comma-separated values
txt – text
rtf – rich text format

Question Answer Marks

5(a) Three from: 3


Created using HTML
Every aspect of the site’s content/information/data should be represented in
this layer
Can consist of text/images/hyperlinks/multimedia
Layer used to create the structure of the web page

5(b) Three from: 3


Usually includes media queries
Media queries changes the site’s display based on screen size and device
This is used to display and format elements within the web page/format of
the web page/customise
This layer is defined by CSS (Cascading Style Sheets)
Contain styles that indicate how the document should be displayed in a web
browser

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Scheme October/November
PUBLISHED 2020

Question Answer Mark

6(a) Six from: 6


Benefits
Faster to complete all questionnaires than using interviews
Cheaper to produce questionnaires than pay/employ an interviewer
Individuals can remain anonymous therefore they are more truthful
More people can answer the questionnaire than can be interviewed
They can fill it in in their own time therefore quicker to complete overall

Drawbacks
Tend not to be popular with users
Too inflexible cannot ask follow up questions
Users tend to exaggerate their responses as they are anonymous
As it’s anonymous people may not take it seriously
Cannot expand on their answers/limited in their responses

To gain full marks at least one benefit/drawback must be given

6(b) Visual verification 2


Double data entry

6(c) Four from: 4


Data may be out of range but verification does not pick it up
Data may be in the wrong format but verification does not pick it up
Data may be missing from a field but verification does not pick it up
Data may be of the wrong length but verification does not pick it up
Validation checks that the data is sensible which verification does not
Verification only checks that the data has been transferred correctly
Verification only checks that the data matches the original source document
Together they reduce the number of errors in the data

Question Answer Marks

7(a) Two from: 2


Keypad
Temperature sensor
Override switch for timing
Touch screen
Remote control//smartphone//tablet

7(b) Six from: 6


Microprocessor reads/receives the data
The required temperature/preset value is keyed in using the devices
The microprocessor compares the data with the preset value
If the temperature is greater than or equal to the preset value then …
… a signal is sent to the actuator …
… actuator turns off the heaters
If the temperature is lower than the preset value …
… then a signal is sent to the actuator to turn on the heaters
Process is continuous

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Scheme October/November
PUBLISHED 2020

Question Answer Mark

8(a) =INT(G3/60) 2
Two from:
Gives the integer part of the calculation
Works out the minutes
The calculation is G3 divided by 60//Total time divided by 60

8(b) =ROUND(I3,1) 2
Two from:
Rounds the value of I3//total time to 1 decimal place
If the 2nd decimal place figure is 5 or more it rounds up
If the 2nd decimal place figure is below 5 it rounds down//stays the same

8(c) For the sort 6


Max four from:
Highlight A3 to G9
Select Sort
Sort on Column I/Total Time
Smallest to largest//ascending order

For the display


Max four from:
Highlight columns A and B
Click Insert column to the left
Enter the titles
Enter the Rank/Medal data

8(d) Six from: 6


Advantages
More accurate
Less expensive to run
Data is more consistent
More than one variable can be measured at a time/split times
Results can be produced faster

Disadvantages
More expensive to purchase equipment/software
Maintenance can be more expensive
If the system fails/power outages could cause the computer to lose
data/sensor fails

To gain full marks at least one advantage and disadvantage is needed

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Scheme October/November
PUBLISHED 2020

Question Answer Mark

9(a) Five from: 5


The document/attachment loads directly into the computer’s memory
therefore better security
The computer need not be switched on
The computer receives a soft copy
The fax does one thing at once therefore could be engaged
The document in an email is in digital format
Easier to send to multiple recipients
People are more likely to have email rather than fax
Print quality is better with email
More accessible as it is can be sent/received by many devices
The process of faxing is slower as the document needs to be scanned
before sending
With fax the paper could get damaged during scanning/printing
Videos and audio can be sent by email

9(b) Four from: 4


The system must have installed anti-virus software
The anti-virus software must be up to date/updated regularly//download anti-
virus
The email/attachment is scanned by the anti-virus software
The email is not opened/attachment downloaded until any virus is removed
by the anti-virus software

9(c) Three from: 3


Hard disk could be filled up
The computer is performing routine tasks a lot more slowly
Pop-ups keep appearing on the screen at random.
Random reboots
Software errors/software/computer doesn’t work properly
Recycle bin/files not working
Computer hanging
Anti-virus stops working
System lock-up
Files are being deleted

Question Answer Marks

10(a) The worker completes the normal working hours per week 3
But works fewer days

For example: a 40 hour week compressed into 4 days not 5

10(b) Workers complete the same amount of hours over a working week 3
Workers can choose when to start and end in agreement with the manager

For example: Workers start at 9:30 rather than 9am to miss school run/miss
rush hour
Explanation of flexible schedule

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Scheme October/November
PUBLISHED 2020

Question Answer Mark

11(a) Two from: 5


The skeleton is scanned
A digital copy is made of the skeleton
Copy is saved
The data is sent via the internet to China

Three from:
Data is loaded into the software to prepare it for printing
Software slices the model into hundreds of layers
3D printer creates the model layer by layer
Binds them together

11(b) Four from: 4


Products can be customised easily on request
Speed of producing the product is faster than making it by hand
Cheaper than making it by hand due to labour costs
Parts of equipment that are no longer made can be printed without having to
manufacture them
Many copies of the original can be made
Saves the original from damage in transit
Create a fragile object from more robust materials

Question Answer Marks

12 Eight from: 8
Examples for advantages
The taxi can be controlled safely by the computer
Navigation systems find the quickest/safest route
Data is constantly being updated in the vehicle therefore reacts quicker to
changes
Traffic efficiency improved
Fuel efficiency is improved as the vehicle finds the best way of getting from
A to B
Roads will be safer as the vehicle can react faster to situations
Decreases the amount of accidents on the road

Examples for disadvantages


Security problem of others gaining access to the vehicle …
… and can control its operation example: slam on the brakes
More expensive to set up wireless technology than manual systems
If the wireless technology malfunctions the taxi will not be able to drive
The driver must remain alert in case of problems
Problem of disconnection stopping the vehicle …
… if the wireless signal stops then the vehicle will not operate
Requires a large number of new receiving stations and this is more
expensive
Interference/weather can affect the signal and can stop the vehicle
If the system fails this can cause accidents
Higher cost of maintenance

To gain full marks at least one of each section are required

© UCLES 2020 Page 8 of 9


0417/13 Cambridge IGCSE – Mark www.dynamicpapers.com
Scheme October/November
PUBLISHED 2020

Question Answer Mark

13 Matched pairs 6
Do not be abusive//be polite
Do not threaten people with violence/Do not use abusive words/Do not
cyber bully other students or incite bullying
As this will be upsetting for others

Check spelling and grammar


This sets a good impression

The points made are public


Be careful what is written as comments can be read by other people

Respect people’s privacy


Do not discuss or publish information that might embarrass

Do not use capital letters


As this is conveyed as shouting

Don’t send pornography


As it can be upsetting

Maintain your privacy


Do not send personal details

Check the email address carefully/check the names on the send list
So that emails are not sent to strangers

© UCLES 2020 Page 9 of 9


www.dynamicpapers.com

Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/12


Paper 1 Written October/November 2020
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the October/November 2020 series for most
Cambridge IGCSE™, Cambridge International A and AS Level and Cambridge Pre-U components, and some
Cambridge O Level components.

This document consists of 9 printed pages.

© UCLES 2020 [Turn over


0417/12 Cambridge IGCSE – Mark www.dynamicpapers.com
Scheme October/November
PUBLISHED 2020

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

© UCLES 2020 Page 2 of 9


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Scheme October/November
PUBLISHED 2020

Question Answer Marks

1(a) SSD 2
Memory stick

1(b) Bar code reader 2


Optical Character Reader

Question Answer Marks

2 4
behaviour content presentation
() () ()

This is used to display and 


format elements within the
web page

This layer includes the 


hyperlinks to navigate
around the website

This layer is used to enter 


scripting language to
elements within a web page

This layer is used to create 


the structure of a web page

Question Answer Marks

3(a) ROM/Read Only Memory 1

3(b) 3D printer 1

3(c) Sensor 1

Question Answer Marks

4(a) One mark per correct answer in correct order: 4


Analogue
Analogue to Digital Convertor
Pre-set value
Motor/Actuator

4(b) Numeric keypad 2


Moisture sensor

© UCLES 2020 Page 3 of 9


0417/12 Cambridge IGCSE – Mark www.dynamicpapers.com
Scheme October/November
PUBLISHED 2020

Question Answer Marks

4(c) Six from: 6

Benefits
Robots can work in sterile/hazardous areas where humans would need
protective clothing
Robots can work 24/7
Cheaper in the long run
More accurate
Cars will be more consistent
Robots do the boring/laborious work
Issues can be found quicker
Higher productivity

Drawbacks
More expensive to buy//more expensive in the short term
Maintenance is more expensive as maintenance staff needed
Requires backup systems, which are expensive
They replace skilled workers, leading to de-skilling
They need constant observation which increases the cost of maintenance
crews
If something goes wrong, it may be difficult to find the error
Workers need to be re-trained which is expensive

To gain full marks there must be at least one benefit and drawback

Question Answer Marks

5(a) Eight from: 8

Similarities
Both are communication systems
Both use internet technologies
Both use HTML to write the web pages
Both are information systems
Both are networks

Differences
An intranet has private access whereas the internet has public access
An intranet is policed whereas the internet anyone can post material
The data on an intranet is moderate whereas /the internet is not moderated
The data access on an intranet is more secure than the internet
Internet has greater amount of information than intranet
Intranet is within an organisation whereas the internet is world-wide
Data in the intranet is more relevant/reliable than information found on the
internet

To gain full marks there must be at least one from each section

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0417/12 Cambridge IGCSE – Mark www.dynamicpapers.com
Scheme October/November
PUBLISHED 2020

Question Answer Marks

5(b) Matched pairs: 6


HTTP/HyperText Transfer Protocol
Transfer data between a webserver and the browser//display/loads
pages//connect to a webpage

HTTPS/ HyperText Transfer Protocol Secure variant


One from:
Transfer data between a webserver and the browser securely//display/loads
secure pages//connect to a secure webpage
Secure variant of HTTP

FTP/File Transfer Protocol


Transfers files between computers/website

VOIP/Voice Over Internet Protocol


Makes phone calls over the internet

SSL/TLS
determines variables of the encryption for both the link and the data being
transmitted

SMTP
Communication protocol for email

SLS
Protocol used on the internet

Question Answer Marks

6(a) B4+(B4*Plan!$B13) 5

Three from:
Calculates the 2021 income in the Model sheet
By increasing the 2020 income by 2.5%
The 2.5% is taken from the Income Growth cell in the Plan sheet

The $ is needed as the column B needs to be retained when the formula is


replicated – 1 mark

The ! is needed to show that the data is being taken from a different
worksheet – 1 mark

6(b) IF(B20>35000,“Y”,“N”) 3

The formula automatically displays a Y/can buy the car


if the Savings cell/B20 is greater than $35 000
otherwise it displays an N/cannot buy the car

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0417/12 Cambridge IGCSE – Mark www.dynamicpapers.com
Scheme October/November
PUBLISHED 2020

Question Answer Marks

6(c) Pie chart – 1 mark 7

Five from:
Select Plan sheet
Highlight A5:A10
Press CTRL and highlight D5:D10
Click on insert chart
Select pie chart
Choose style of chart
Add a title
Add data/axes labels
Add legend
Add a name for the new sheet

Right click on the chart and move to a new sheet//copy and paste in the new
sheet – 1 mark

Question Answer Marks

7(a) Six from: 6

Benefits
Gives the opportunity for the member to give more honest answers
The questions can be expanded/modified//added to following previous
questions/answers
Allows more detailed answers to be given rather than questionnaires
Questions can be explained
Can see the body language

Drawbacks
Takes a long time to interview all the members using this method
Both the members and the interviewer have to be free at the same time
This method is expensive as the system’s analysts time is expensive
The member cannot remain anonymous, so they cannot express
themselves properly
The member feels that they give comments that the interviewer wants to
hear

To gain full marks at least one benefit and drawback must be given

7(b) Numeric: Integer 4


Boolean/logical
Date
Numeric: Currency

Must be in this order

7(c) Two from: 2


The field would not be used for calculations
There is a leading zero in the data
Text fields take up less space than numeric fields

© UCLES 2020 Page 6 of 9


0417/12 Cambridge IGCSE – Mark www.dynamicpapers.com
Scheme October/November
PUBLISHED 2020

Question Answer Marks

7(d) Six from: 6


Open/load the word processor
Click on mailings/mail merge
Load/create the membership card template/master document
Tags/field/place holders are placed in the membership card
Select/locate the data/recipient list in the new system//load data source
Link the new system to the membership card template
The membership card is merged with the new system
The data from the fields are imported into the membership card
The data replaces the tags/field/place holders
Preview results
Check spelling/proof read
The membership cards are saved/printed/sent

Question Answer Marks

8(a) Four from: 4


Costs are reduced as less staff have to be employed in the store
Less physical shops are required therefore the costs of running the stores
are reduced
The customer base is increased as the internet is global
There are increased costs due to employing more drivers/staff in the
packing departments
Increased costs in setting up and maintaining the online shopping website
Reduction in customer loyalty as customers tend to shop around
Change in jobs from instore to delivery drivers//increase in delivery
drivers/staff have to be re-trained
Increased costs as employees have to be trained on new technology

8(b) Five from: 5


Use up to date anti-spyware/anti-virus to stop phishing and pharming
attacks
Using websites that encrypt data when sent/green padlock/use HTTPS/SSL
Ensuring that strong passwords are used
Passwords used for the online shopping account should be different to other
passwords you use
Check all transactions carried out with the store/receipts
Type in the web address of the supermarket rather than copy and
paste/click on links from an email
Do not buy from untrusted websites/apps
Ensure that the wireless password to the router is strong
Report any phishing attempts
Disable cookies/delete cookies frequently

© UCLES 2020 Page 7 of 9


0417/12 Cambridge IGCSE – Mark www.dynamicpapers.com
Scheme October/November
PUBLISHED 2020

Question Answer Marks

8(c) 4
pharming phishing smishing
() () ()

Fake emails are sent to target users 

When the user types in a URL they 


are directed to a fake website

Malicious code is installed on the 


user’s computer

Fake text messages are sent to the 


user’s phone

Question Answer Marks

9 Four from: 4
Making a copy and giving it away to a friend or colleague/streaming without
permission
Making a copy and lending it without permission
Making a copy and selling it without permission
Using a single copy with multiple simultaneous use on a network
Using coding from the original copy in your own programs/modifying the
original code
Renting out the original copy without permission

Question Answer Marks

10(a) Two from: 2


Link from an image or word
Link containing a URL//URL code
When clicked on it takes you to a web page or position in a webpage

10(b) Two from: 2


Internet Service Provider
A company that provides users with access to the internet/internet services
Usually broadband

Question Answer Marks

11(a) Three from: 3


Use a flat screen monitor to reduce the eye strain
Use matt finish/anti-glare screens to stop glare
Use screens that can be tilted to reduce neck pain
Use screens that have height adjustment
Turn the monitor 90 degrees to a window to reduce glare
Use LCD monitors to reduce screen flicker
Use screen filters//lower the brightness
Do not sit too close to the screen
Use LED to reduce eye strain

© UCLES 2020 Page 8 of 9


0417/12 Cambridge IGCSE – Mark www.dynamicpapers.com
Scheme October/November
PUBLISHED 2020

Question Answer Marks

11(b) Two from: 2


Use wrist/hand rests to reduce RSI
Use ergonomic keyboards to reduce RSI
Use voice activated software to reduce the use of the keyboard
Ensure correct posture when typing on the keyboard
Take breaks/use stretching exercises

Question Answer Marks

12 Four from: 4
With a CLI Instructions must be typed to get a computer to carry out an
action
The user needs to remember/learn/understand the commands in a CLI
The instructions need to be entered correctly in CLI
With a CLI you have to remember the exact path and name of application
With a CLI it is more important that users understand how a computer works
With a GUI you just click on an icon
In the GUI the instructions are pre-determined
GUI is more user-friendly
GUI uses more processing power
GUI uses more memory

© UCLES 2020 Page 9 of 9


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Cambridge IGCSE™

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/11


Paper 1 Written October/November 2020
MARK SCHEME
Maximum Mark: 100

Published

This mark scheme is published as an aid to teachers and candidates, to indicate the requirements of the
examination. It shows the basis on which Examiners were instructed to award marks. It does not indicate the
details of the discussions that took place at an Examiners’ meeting before marking began, which would have
considered the acceptability of alternative answers.

Mark schemes should be read in conjunction with the question paper and the Principal Examiner Report for
Teachers.

Cambridge International will not enter into discussions about these mark schemes.

Cambridge International is publishing the mark schemes for the October/November 2020 series for most
Cambridge IGCSE™, Cambridge International A and AS Level and Cambridge Pre-U components, and some
Cambridge O Level components.

This document consists of 9 printed pages.

© UCLES 2020 [Turn over


0417/11 Cambridge IGCSE – Mark www.dynamicpapers.com
Scheme October/November
PUBLISHED 2020

Generic Marking Principles

These general marking principles must be applied by all examiners when marking candidate answers.
They should be applied alongside the specific content of the mark scheme or generic level descriptors
for a question. Each question paper and mark scheme will also comply with these marking principles.

GENERIC MARKING PRINCIPLE 1:

Marks must be awarded in line with:

• the specific content of the mark scheme or the generic level descriptors for the question
• the specific skills defined in the mark scheme or in the generic level descriptors for the question
• the standard of response required by a candidate as exemplified by the standardisation scripts.

GENERIC MARKING PRINCIPLE 2:

Marks awarded are always whole marks (not half marks, or other fractions).

GENERIC MARKING PRINCIPLE 3:

Marks must be awarded positively:

• marks are awarded for correct/valid answers, as defined in the mark scheme. However, credit
is given for valid answers which go beyond the scope of the syllabus and mark scheme,
referring to your Team Leader as appropriate
• marks are awarded when candidates clearly demonstrate what they know and can do
• marks are not deducted for errors
• marks are not deducted for omissions
• answers should only be judged on the quality of spelling, punctuation and grammar when these
features are specifically assessed by the question as indicated by the mark scheme. The
meaning, however, should be unambiguous.

GENERIC MARKING PRINCIPLE 4:

Rules must be applied consistently, e.g. in situations where candidates have not followed
instructions or in the application of generic level descriptors.

GENERIC MARKING PRINCIPLE 5:

Marks should be awarded using the full range of marks defined in the mark scheme for the question
(however; the use of the full mark range may be limited according to the quality of the candidate
responses seen).

GENERIC MARKING PRINCIPLE 6:

Marks awarded are based solely on the requirements as defined in the mark scheme. Marks should
not be awarded with grade thresholds or grade descriptors in mind.

© UCLES 2020 Page 2 of 9


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Scheme October/November
PUBLISHED 2020

Question Answer Marks

1(a) LCD monitor 2


Laser printer

1(b) DVD RAM drive 2


Blu-ray disc drive

Question Answer Marks

2 4
Control Main
ALU Unit memory
() () ()

This is the immediate access storage 

This carries out the calculations 

This carries out logical decisions 

This directs the input and output flow in



the CPU

Question Answer Marks

3(a) A bridge 4
A modem
A switch
A network interface card

They are in this order


All answers must be different

3(b) Routing table 1

3(c) Five from: 5


Data is sent in data packets//uses data packets
Each data packet contains an IP address of the next router
The router reads/checks/inspects the IP address
It checks the IP address against its routing table
Data packet is sent to the router with the IP address
The router uses the IP address to work out the best route/destination
computer
The router stores the IP addresses

© UCLES 2020 Page 3 of 9


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Scheme October/November
PUBLISHED 2020

Question Answer Marks

4(a) Two from: 2


Document/page title
Meta data
Character set
Styles
Scripts
Default target window/frame

4(b) Two from: 2


Defines the document’s body
Contains all the elements of an HTML page
Contains the content
Contains style instructions

4(c) Two from: 2


A class definition name starts with a full stop
A class is used for adding or changing a style within CSS
Classes are subtypes within an element
There are a limited number of styles
Styles are pre-defined classes are user-defined
Styles are defined in the head section
Styles are used once but classes are styles saved for future use

Question Answer Marks

5(a) Six from: 6


Positives
The fields are fully visible on the screen
The fields are clearly labelled
Ample/suitable space to enter the data
Screen looks clear to read
Text is clear to read
Suitable space between fields

Negatives
No indication of what to do for the seat position/how to select the correct
option
There is too much space to enter the data
No drop down/combo box lists for number of adults/children
No navigation/submit/help buttons
No radio button for position of seat
No explanation on how to fill in details
The form does not fill the screen
Text is too small

To gain full marks there needs to be at least one positive and at least one
negative

© UCLES 2020 Page 4 of 9


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Scheme October/November
PUBLISHED 2020

Question Answer Marks

5(b) Max four from: 6


Adult or Child shown/type of ticket
Name of the performance
Time of the performance
Date of the performance
Seat position
Title of the venue
Seat number
Ticket number shown
Person’s name

Uses a bar code/QR code/RFID – 1 mark


Looks like a ticket with enough elements – 1 mark

Question Answer Marks

6(a) Three from: 3


This is the scrambling of data
Makes the data not understandable/meaningless
This system uses an encryption key to encrypt the data
This system uses an encryption/decryption key to decrypt the data
Protects sensitive data

6(b) Question Removed 6

Question Answer Marks

7(a) 3
Field name Data Validation check

ISBN 9781471837951 Check digit/length check

Name_of_book A View of the Castle Presence check

Purchase_price $16.99 Range check

Year_published 2018 Type check/length check

Date_acquired 31/01/2019 Format/picture check

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Scheme October/November
PUBLISHED 2020

Question Answer Marks

7(b) Matched pairs: 6

Any number in the range 1–100


This is normal data and should work//data that is within the acceptable range

Any number outside the range or a word/character/symbol


This would check the range check boundaries/trap incorrect data
types/abnormal data//data that is outside the acceptable range

1
This would check the lower boundary of the range check/extreme data//on the
edge of acceptable range

100
This would check the upper boundary of the range check/extreme data//on
the edge of acceptable range

Question Answer Marks

8 Six from: 6
Microprocessor reads the data
The data from the proximity sensor is compared to the pre-set value
The pre-set value is set to show the minimum distance from the vehicle in
front
If the values are the same nothing happens
If the values are different …
… the microprocessor sends a signal …
… to the actuator
Actuator speeds up the vehicle/slows down the vehicle/applies the brakes
The process is continuous

© UCLES 2020 Page 6 of 9


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Scheme October/November
PUBLISHED 2020

Question Answer Marks

9 Eight from at least two methods: 8


Portable devices and cloud
Storing the data on a portable hard/SSD/Pen drive/cloud means that the
device is with you at all times and not with the laptop computer
No data is stored on the laptop computer if a portable SSD/HDD/pen
drive/cloud is used so if the laptop computer is stolen nothing is lost
If the pendrive is lost then all your data is lost
The access to the cloud can be password protected
If the laptop gets stolen the data will be safe on the cloud

Passwords and encryption


The data on the computer can be encrypted to increase security
Data can use strong passwords making it more secure
Passwords to the data can be forgotten and lost especially if the laptop
password needs to be remembered
Security methods prevent users who do not know password from gaining
access
Passwords could be difficult to remember which could lock the device

Physical security
Use of a dongle to log onto the laptop ensures that only the person with the
device gains access
Devices like pendrives/dongles tend to be small and can easily be lost/stolen
If the dongle is stolen/lost then access to the laptop is difficult
Security software may malfunction rendering the laptop impossible to access

Biometrics
Biometrics can be used to access the laptop/data this means that the user
needs to be present
Difficult to fake/replicate biometrics
Biometric data cannot be reset once compromised
Biometrics are unique therefore it is an added security method

Question Answer Marks

10(a) Magnitude>=6.5 AND Depth(km)<15 5

Magnitude – 1 mark
>=6.5 – 1 mark
AND – 1 mark
Depth(km) – 1 mark
<15 – 1 mark

10(b) Japan 1

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Scheme October/November
PUBLISHED 2020

Question Answer Marks

10(c)(i) COUNTIF(A$3:A$19,F3) 4

Three from:
The formula counts the number of times
Vanuatu/contents/value of F3
Appears in the country list/A3 to A19

The $ allows the range to remain static if replicated/search in the same range
if replicated – 1 mark

10(c)(ii) Max four from: 6


Highlight F3 to G10
Click Insert Chart
Click Bar chart//column graph
Select layout/type of bar chart
Add title to the chart
Add axes
Add a legend
Save the chart

Three from, for example:


Title – Earthquakes in 2019
X/horizontal axis label – Countries
Y axis label/vertical – Number of earthquakes

Question Answer Marks

11 6
Item Technical User
documentation documentation Both
() () ()

Purpose of the system 

How to save a file 

System flowchart 

Software requirements 

List of variables 

Input format 

© UCLES 2020 Page 8 of 9


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Scheme October/November
PUBLISHED 2020

Question Answer Marks

12(a) Three from: 3


Controller wand/joystick/control buttons/microphone
Tracking/force balls//trackpads//trackers
Treadmill/motion platforms
Pressure mats
Data gloves/bodysuits
Head mounted display/head mounted device/projector
Headset/head mounted device/ear mounted device
Goggles/VR eyeglasses
Steering/gaming wheels/consoles
Pedals/Paddles
Cameras
Motion sensors

12(b) Three from: 3


Eye problems/strain
Neck pain/back pain
Headaches
Balance problems/motion sickness
Tiredness
Injuries caused by being too involved in the VR system

12(c) Four from: 4


A small font size
A formal font type
Formal content
Pastel shade colours to make it easier to read
Use of both upper and lower case characters to make it easier to read
Use of technical/appropriate language
Fewer images and more text
Don’t use too much colour
Use suitable/appropriate images
Use plain and simple backgrounds

© UCLES 2020 Page 9 of 9

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