D Wave Hyperion Research Report 2024
D Wave Hyperion Research Report 2024
Sponsored
Sponsored byby D-Wave Quantum
D-Wave
Bob Sorensen,
Bob Sorensen
Chief Analyst for Quantum Computing
Chief Analyst for Quantum Computing
June 20242022
November
hyperionresearch.com
EXECUTIVE SUMMARY
Hyperion Research, in conjunction with D-Wave Quantum Inc. (“D-Wave”), a leader in quantum
computing systems, software, and services and the world’s first commercial supplier of quantum
computers, recently conducted a study to better understand the challenges and opportunities
experienced by commercial end users currently exploring the optimization of key business processes
using quantum computing (“QC”). Integral to this effort was a survey of over 300 organizations in the
United States and select European countries that were concurrently exploring or planning to explore
with the next 12-18 months, QC-based optimization techniques to address their most pressing
business processes across a range of key verticals. These included automotive/transportation/mobility,
chemicals, financial or financial service, oil & gas, software & internet, and telecommunications.
QC-based optimization is deemed important by almost all. First and foremost, survey respondents
overwhelmingly indicated that QC-based optimization capabilities are seen as integral to optimizing
their key business processes. Some 61% of respondents saw QC-based optimization as being very
important to improving the performance of their key business processes, and 36% saw it as somewhat
important. In contrast, only about 1% saw QC-based optimization as either unimportant or too early to
make an informed decision.
The potential of QC-based optimization spans a wide range of business processes. When asked about
the single most important business process appropriate for QC-based optimization, respondents' top
choices were finance-oriented optimization (17%), supply chain management (16%), and
manufacturing/factory processes (14%). However, for each of the ten offered business processes,
which also included workflow schedules, sales/marketing strategy, logistics, and maintenance
planning, every option was selected by some organizations as the most important business process
that could be enhanced by QC-based optimization.
Most organizations already have or will soon have active QC-based optimization efforts underway. The
predominant QC-based optimization efforts currently underway or planned within the next 12-18
months were considering options and monitoring technology development (59%), conducting quantum
use case analysis and prioritization (52%), and engaging in production use of quantum computing for
one or more business processes (49%). Respondents could select all options that applied, and the
average respondent selected 2.6 current or planned QC-based optimization efforts, indicating that
most organizations have a number of different efforts underway, likely at different stages of maturity.
Persuasive business drivers are spurring QC-based optimization efforts. The three most important
business drivers for QC-based optimization development were increasing revenue (55%), enhancing
business process efficiency (53%), and realizing cost saving (50%). Respondents could select as
many options as applicable, and the average respondent selected 3.4 drivers, signaling, perhaps, a
broad range of perceived business-related benefits from QC-based optimization efforts. Driving
innovation (45%) and improving research capabilities (42%), although not considered traditional core
business processes, were still cited as being important business drivers by many.
▪ In general, this result fits the overall findings of this study that center on key business process
improvements over an emphasis on research and innovation, highlighting pragmatic and
commercial-oriented expectations for the technology.
Despite widespread enthusiasm for QC-base optimization, underlying hurdles are lurking. There was
no dominant hurdle that QC-based optimization developers needed to overcome, but instead they
identified a swath of concerns, suggesting that there is no single solution to mitigate the QC-
optimization process. Leading hurdles identified included complexity with integrating into existing
infrastructure, a lack of an in-house QC expertise, and concerns with demonstrating ROI. Other
hurdles identified included a lack of available funding, unproven performance advantages over
classical counterparts, concerns with overall near-term prospects for the QC sector, and limited QC
vendor options.
▪ Generally, however, many of these concerns are typical among the end user community in the
early stages of a new technology rollout and similar to what was in previous technology
advances, including classical HPC multiprocessors designs, CPU to GPU conversion, AI for
science and engineering, and now QC.
Significant funding is allotted for maintaining an eventual steady state QC-optimization operation.
When asked about their organization's long-term annual budget commitment once a fully capable QC-
based optimization program was established, the most selected options were US$1,000,000 to less
than US$5,000,000 (18%), US$5,000,000 to less than US$7,500,000 (14%), and US$500,000 to less
than US$750,000 (12%). These budget numbers represent total end user spending on QC-based
optimization operations that include both QC supplier base revenues as well as the organization’s in-
house costs.
There were high expectations for substantial return on investment (ROI) driven by steady state QC-
based optimization operations totaling more than US$50 billion for the 290 firms that responded to this
question. This data-driven estimate, which considers only a subset of the overall business community
likely to adopt quantum optimization, provides a glimpse into the ultimate potential of this technology to
drive significant business growth and value creation across industries.
▪ Detailed survey respondents' selections for the long-term annual expected ROI due to having
a QC-based optimization operation centered on US$25 million to less than US$100 million
(20%), US$10 million to less than US$25 million (16%), and US$5 million to less than US$10
million (15%).
High returns on investment (ROI) expectations on budget commitments are anticipated, approaching
up to 20x, for supporting a QC-based optimization operation. When correlating respondent
organizations' long-term annual commitment to QC-based optimization operations with that
organization’s expected ROI, due to a combination of factors that include greater operational
efficiencies, increased revenue, increased competitive advantage and realized cost savings as a result
of those operations, the most frequent outcome was US$3-6 million expenditures with resulting ROI of
US$60-65 million, representing an estimated ROI of up to 20x of the initial investment.
Indeed, this study highlights that the surveyed commercial organizations are largely optimistic that the
capabilities of current and near-term quantum systems are capable of supporting critical business
processes that can significantly increase their overall competitiveness. As such, these organizations
are committing substantial funds to explore opportunities, and based on their responses, appear likely
to continue to refine their capabilities, ultimately moving a range of QC-based optimization processes
into their overall business operations.
These respondents’ expectations are high for the financial benefits of such operations, and, for its part,
it appears that the overall quantum computing supplier base can only benefit from offering improved
capabilities for key commercial-oriented optimization processes.
▪ However, commercial end users will be carefully looking to that QC supplier base for better
ways to address concerns such as complexities with integrating QC capabilities into classical
ecosystems, from both a hardware and software perspective, navigating a lack of in-house
end user expertise, unclear vendor selection criteria, and larger issues with the long-term
viability of the sector.
▪ Vendors that can most effectively mitigate these shortcomings appear to stand the best
chance of achieving significant success in quantum optimization, a rapidly growing and,
perhaps more important, most promising near-term segment of the overall QC market.
Hyperion Research, in conjunction with D-Wave, a leader in quantum computing systems, software,
and services and the world’s first commercial supplier of quantum computers, recently conducted a
survey to better understand the challenges and opportunities experienced by commercial end users
exploring or planning to explore the optimization of key business processes using quantum computing.
▪ For the purpose of this study, optimization efforts under consideration were those targeted to
directly support an organization's capabilities to offer key revenue-generating products and/or
services.
Ultimately, the goal of this effort was to better understand the status, variety, and span of optimization
efforts using QC capabilities across a wide range of QC end users, as well as gauge the range of key
business processes, business considerations, and organizational drivers of QC-related optimization
efforts.
This study draws heavily on the results of a Hyperion Research-directed survey sent to a wide and
diverse base of commercial organizations currently involved in or planning within the next 18 months
to explore various aspects of QC-base optimization efforts. The survey, which was conducted between
April 12, 2024 and May 28, 2024, collected responses from 303 organizations after reaching out to 695
potential respondents, a 43% completion rate.
In order to concentrate on organizations with annual revenues and related IT budgets sufficient to
commit the resources needed to adequately explore QC technology, survey participation was limited to
those organizations with at least an estimated US$15 million in 2024 total revenues and overall
estimated IT 2024 budgets of US$5 million or more.
Target Industries: The following ten industries were considered by Hyperion Research to be the most
likely to be interested in QC-based optimization efforts. This group comprised 237 of the 303 total
respondents (78%).
▪ Automotive/Transportation/Mobility
▪ Chemicals
▪ Financial or Financial Services
▪ Healthcare
▪ Insurance
▪ Manufacturing
▪ Oil & Gas
▪ Retail/e-commerce
▪ Software & Internet
▪ Advanced Manufacturing
▪ Aerospace
▪ Bio-sciences
▪ Computer-aided Engineering
▪ Logistics
▪ Other (self-identified primarily as Information Technology)
▪ Quantum Computing, Computers, Electronics, and Optical Products
▪ Telecommunications
For this effort, financial or budgetary statistics were collected in the appropriate currencies (dollar,
euro, or pounds), and conversions were used depending on country of respondent. However, all
financial numbers here are presented in US$.
Hyperion Research survey results indicate that there already are a wide range of commercial
organizations engaged in some form of QC-based optimization exploration efforts. The following
section identifies the current level of ongoing QC efforts within those QC-based optimization
developers and provides some key demographics of the survey respondent organizations. (See the
Appendix for additional demographic information on the surveyed organizations.)
First and foremost, respondents overwhelmingly indicated that QC-based optimization capabilities are
seen as integral to optimizing key business processes, both within the target and secondary industries,
as seen in Figure 1. Some 61% of respondents saw QC-based optimization as being very important to
improving the performance of their key business processes, and 36% saw it as somewhat important. In
contrast, only about 1% saw QC-based optimization as either unimportant or too early to make an
informed decision.
▪ There was some variation in optimism for the capability from a country perspective. For
example, 70% of US-based respondents companies saw QC optimization as very important,
the highest of any surveyed country, compared with only 43% of German counterparts, the
lowest.
.
All= 303, Target= 237, Secondary = 66
As seen in Figure 2, when asked to identify the predominant QC-based optimization efforts currently
underway or planned to be underway within the next 12-18 months, the majority of respondents
indicated that their organization was considering options and monitoring technology development
(59%), conducting quantum use case analysis and prioritization (52%), and engaging in production
use of quantum computing for one or more business processes (49%). Respondents could select all
options that applied, and the average respondent selected 2.6 current or planned QC-based
optimization efforts, indicating that most organizations have more than one parallel effort underway,
likely at different stages of development.
▪ Despite nearly half of all respondents indicating they had on-going or planned QC-based
optimization efforts, those are likely limited efforts supplemental to existing business
processes and not yet tightly integrated into the organization's overall comprehensive
business operations, at least for the near term.
As seen in Figure 3, which breaks down the list of survey respondents by their organization’s main
area of activity, the largest group of respondents represented the software and internet sector (19%),
followed by financial or financial services (17%), and manufacturing (12%). Although the overall
sample size is not large enough to support detailed analysis of any one sector, the range of responses
across these different verticals is a strong indication as to the wide commercial interest in QC-based
optimization.
N = 303
Source: Hyperion Research, 2024
As seen in Figure 4, when asked to characterize the current classical (non-QC) computing
environment of their organization, there was a wide range of HPC and enterprise-based complements
but with a decided emphasis on enterprise. Indeed, 60% of respondents indicated that their
organization was either a mixed or primary enterprise shop, while 38% of the respondents'
organization were considered to be either primarily HPC research or HPC production shops.
Despite that many see quantum computing as targeted primarily for advanced computing facilities that
rely on cutting-edge computational capabilities typical at HPC research facilities, it is not surprising the
high degree of interest by enterprise organizations in this particular study. Given the study explored
key business processes — which are critical to commercial organizations — those are not a high priority
to committed HPC counterparts.
FIGURE 4
One of the goals of this study was to better understand some of the key influences and motivations of
QC-based optimization developers. The following section highlights the various value and
organizational opportunities engendered by QC-based optimization adoption as well as expectations
for the most promising workloads.
As seen in Figure 5, when asked to cite the range of important business processes appropriate for QC-
based optimization within their organization, respondents' top choices were supply chain management
(45%), workflow schedules (45%), and manufacturing/factory process (42%). However, additional
options that were selected by at least one-third of the respondents included finance-oriented
optimization (41%), maintenance planning (38%), sales/marketing strategy (38%), logistics (38%) and
inventory management (36%).
▪ The average respondent selected 3.7 options, suggesting that surveyed organizations see a
broad range of QC-based optimization potential, and that combined with the results outlined in
Figure 2, highlighted a range of ongoing QC-based optimization efforts. Many of these
identified processes may already be undergoing some form of QC-based optimization
development or will within the next 12-18 months.
When asked about the single most important business process appropriate for QC-based optimization
shown in Figure 6, respondents' top choices were finance-oriented optimization (17%), supply chain
management (16%), and manufacturing/factory processes (14%). However, for each of the ten offered
business processes, at least five or more respondents chose that option as the most important.
There was little variation in the most important business processes for QC-based optimization between
the target and secondary industries surveyed, but from a country perspective, the United Kingdom
(UK) registered zero responses for manufacturing/factory processes, the lowest of any surveyed
nation,. However, UK organizations showed the highest interest in finance-oriented optimization of any
nation (31%).
Unlike Figure 2, which shows the entire range of ongoing QC-based optimization activities within
respondents' organizations, Figure 7 summarizes the status of the single most important QC-based
optimization activity currently or within the next 12-18 months. Here, one quarter of the respondents
(25%) indicated that their organization was conducting quantum use case analysis and prioritization
and one-fifth of the respondents indicated production use QC-based optimization process (21%) or
considering options and monitoring technology developments (20%).
▪ French respondents were the most aggressive in implementing production use of QC-based
optimization activities (25% of respondent organizations) with the UK-based respondents
being the lowest (17%).
Survey respondents indicate that the three most important business drivers for QC-based optimization
development were increasing revenue (55%), enhancing business process efficiency (53%) and
realizing cost saving (50%), as seen in Figure 8. Respondents could select as many options that
applied, and the average respondent selected 3.4 drivers, signaling, a broad range of perceived
business-related benefits from QC-based optimization efforts.
▪ Driving innovation (45%) and improving research capabilities (42%), although not considered
core business processes, were still cited as an important business driver by many.
Figure 9 highlights respondents’ single most important driver for QC-based optimization efforts,
identifying enhancing business process efficiencies (24%), increasing revenue (20%), and driving
innovation (14%) as the top drivers. When considered exclusively as the single most important driver,
employee retention (6%) and reducing time-to-market (3%) dropped significantly from its higher rating
seen in Figure 8, where respondents could select all options that applied.
▪ There was some degree of variety from a country perspective: Respondents in France were
the most interested in enhancing business process efficiencies (34%), with the UK-based
respondents being the lowest (10%) and the US-based respondents in the middle (23%).
Figure 10 below summarizes respondents' perspectives on the organizational drivers that resulted in
QC-based optimization efforts, listing all pertinent drivers as well as the single main driver. In both
cases, the emphasis was on potential performance improvements in key workloads, backed by the
influence from technical/IT staff and upper-level management.
▪ In general, the overall findings of this study center on key business process improvements
over an emphasis on research and innovation, highlighting pragmatic and commercial-oriented
expectations for the technology.
For Driver(s), respondents could select all that apply; for main driver, respondents could select only one choice.
The following section explores technical details about respondent organizations' current QC-based
optimization activities, including the start date of their most important QC-based optimization effort,
their current or anticipated QC hardware access method, their requirements for classical hardware
support, and the greatest hurdles encountered to date.
Figure 11 shows the start date of a respondent organization’s most important optimization effort, with
53% having been initiated within the last 6-18 months, and 13% underway for more than two years.
Only about 15% of surveyed organizations have not yet initiated their most important QC-based
optimization effort, but most intend to within the next 12 months.
▪ These results reveal that 85% of the most important QC-based optimization efforts within the
surveyed organizations are already underway in some form or another.
▪ The data also reveals that within the set of surveyed organizations, roughly 60 of the 303
surveyed organizations (~20%) initiated a QC-based optimization effort in every six-month
interval going back the last two years.
Figure 12 lists the QC hardware access method selected to support the most important QC-based
optimization efforts. The leader was cloud access provided through a cloud service provider (CSP) to a
QC hardware supplier (39%), followed by direct cloud access provided by a QC hardware supplier
(24%), and on-premises QC system (18%). Overall, and at least for the near-term, the bulk of surveyed
organizations' QC hardware access will be through some form of a cloud access model, primarily
through a CSP, most of which offer access to a range of QC hardware suppliers.
On-premises QC systems, selected by 18% of survey respondents, likely do not represent the state of
QC-based optimization efforts, as there is currently only a small base of on-premises installations.
▪ This choice likely refers to cases where future, more stable, and likely single vendor QC
hardware access, such as that typified by production-level optimization jobs, will become more
widespread and when QC job usage demands an on-premises capability.
Figures 13 and 14 summarize survey respondents' selection when asked about the associated
classical hardware provisioning that will be needed to support their most important QC-based
optimization effort. By a slight margin (52%), the majority of respondents indicated that they would be
relying on classical hardware, most often in the range of 64 to 256 nodes.
▪ The remaining 48% of respondents indicated that their organization would be relying on cloud
instances to support their QC workloads, primarily with instances that would run less than one
hour, but with a small portion of jobs (9%) using more than five to 24 hours instance per job.
▪ For the sum total of classical hardware access options, the most selected was 18% for on-
premises servers 64 to 256 nodes, and 16% for cloud instances from one minute to 30
minutes per single job.
FIGURE 14
▪ There was an average of three hurdles identified by each respondent, and it is noteworthy that
these hurdles include a swath of concerns spanning: corporate business dynamics, in-house
and vendor technical expertise, QC performance capabilities, and QC market dynamics.
▪ The issue of survey respondents having new requirements for computational capabilities was
identified by only a small percentage (8%) as a hurdle, which may signifying that there is
significant pent-up demand for new compute that can address key computational workloads.
FIGURE 15
From the perspective of an organization’s overall QC-based optimization activities, from which
respondents were allowed to select all options that apply, organizations have varied plans to move
forward within their overall QC-based optimization efforts as seen in Figure 16. The most selected
option was to move forward with QC-related production activity, but at a measured pace, with modest
increases in funding and internal resources commitment (62%), followed by maintain current level of
effort for QC-related production activity funding and resources commitment for the next two to three
There were some cases where QC-based optimization efforts would be reduced (13%) or eliminated
(6%), but it will require more study to determine if that outcome addresses a single effort within a
company conducting multiple efforts, or the complete cessation of all QC-based optimization efforts
within a company. Findings from other parts of this study strongly suggest it is the former.
FIGURE 16
N=303, Target= 237, Secondary = 66. Respondents could select all options that apply
This section covers some of the more important budgetary and financial aspects of respondent
organizations' QC-based optimization efforts, including near-term budget commitment, long-term
Figure 17 summarizes respondents' selections for their organizations' overall budget for their entire
range of ongoing QC-based optimization efforts in the next 12 months. The most selected option was
for US$1 million to less than US$1.5 million, selected by about 1 in 5 of the respondents.
▪ One in five respondents expect to spend more than US$5 million in the next year, and one in
nine more than US$7.5 million.
▪ For this question, the reported budget includes both expenditures that will go to the QC
supplier baser as well as in-house expenditures to support a QC-based optimization program.
FIGURE 17
N = 303
Figure 18 summarizes the selection from respondents when asked about their organization's long-term
annual budget commitment once a fully capable QC-based optimization program is in place, a
situation that could take a few more years. The most selected options were US$1,000,000 to less than
US$5,000,000 (18%), US$5,000,000 to less than US$7,500,000 (14%), and US$500,000 to less than
US$750,000 (12%).
▪ Ultimately about one third expected total budgetary commitments between US$1 million to
US$7 million, and one quarter expect to commit over US$10 million annually.
FIGURE 18
Figure 19 summarizes survey respondents' selections for the long-term annual expected return on
investment due to having a QC-based optimization operation. The three most selected options were
US$25 million to less than US$100 million (20%), US$10 million to less than US$25 million (16%), and
US$5 million to less than US$10 million (15%). Taken in total, this represents an estimated long-term
total return on investment of US$51.5 billion for the 290 companies that responded to this question.
▪ One half expect between US$10 million and US$100 million in increased revenue from
enacting QC-base optimization capability.
▪ About one third expect US$100 million or more.
▪ One out of ten respondents foresaw annual QC-based optimization budgets to exceed US$27
million while expecting an annual ROIs of US$376 million to over US$1 billion.
Figure 21 presents respondents’ outlook on the potential for QC technology to be combined with AI
capabilities to open up additional compute opportunities, indicating that some organizations already
have some pilot (39%) or even full production activities (29%) in place.
▪ It is left for future study to determine the specific types of AI under consideration, their
envisioned value added when combined with QC-based optimization efforts, and what specific
end uses will be most amenable to this hybrid capability.
SUMMARY
A wide base of commercial organizations are actively exploring the potential performance and financial
advantages of integrating QC-based optimization into their overall computational environment. This
study concentrated on the commercial and business potential of quantum computing, and indeed,
ended up gathering data primarily from respondents of organizations that self-identify as a mixed
enterprise/HPC environment, sites that many do not associate with the aggressive adoption of nascent
and rapidly evolving emerging technologies, making the results all the more compelling.
Notably, this study highlights that the surveyed commercial organizations are largely optimistic that the
capabilities of current and near-term quantum systems are capable of supporting critical business
processes that can significantly increase their overall competitiveness. As such, these organizations
are committing significant funds to explore opportunities and, based on their responses, appear likely
to continue to refine their capabilities, ultimately moving a range QC-based optimization processes into
their overall business operations.
▪ However, commercial end users will be carefully looking to that QC supplier base for better
ways to address concerns such as complexities with integrating QC capabilities into classical
ecosystems, from both a hardware and software perspective, navigating a lack of in-house
end user expertise, unclear vendor selection criteria, and larger issues with the long-term
viability of the sector.
▪ Vendors that can best mitigate these shortcomings appear to stand the best chance of
achieving significant success in this rapidly growing and, perhaps more important, most
promising near-term segment of the overall QC market.
This appendix contains additional details about the total revenue and IT budgets of the organizations
participating in the survey as well as a summary of their current classical-based optimization software
preferences.
Figures 23 and 24 present the surveyed organization total revenues and associated IT budgets
estimates for 2024. The largest tranche of commercial organizations that participated in this study had
estimated total revenues of between US$500 million and US$1 billion for 2024, although there was a
wide range of organizations as measured by estimated total revenues for 2024 spanning from a low of
US$15 million to more than US$10 billion. Likewise, estimated 2024 IT budgets were reported to in
between US$10 million and US$25 million, but fully 85% had estimated 2024 IT budgets of between
US$5 and US$50 million.
FIGURE 23
N=303
N=303
Figure 25 sets out the current array of non-QC (classical) optimization software currently in use within
the set of surveyed organizations. Google Cloud Datastore and SAP Data and Analytical Services
were the most selected options (~60%), followed by AWS Data Pipeline (42%). There was an average
of 2.4 choices per respondent, indicating that there are multiple classical optimization software
packages in use within the base of surveyed organization.
▪ It remains to be seen if or when these classical optimization software packages are replaced
by, or stand alongside, emerging QC-base optimization counterparts.
N=303, Target= 237, Secondary = 66. Respondents could select all options that apply.
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