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GHSC Press Release - 20240719 - 0001

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Atuxaye chihana
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24 views2 pages

GHSC Press Release - 20240719 - 0001

Uploaded by

Atuxaye chihana
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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PRESS RELEASE

ASSESSMENT OF PROFESSIONAL CONDUCT AND SERVICE DELIVERY IN


VARIOUS CENTRAL AND DISTRICT HOSPITALS BY THE GOVERNMENT
HEALTH SERVTCE COMMTSSTON (GHSC)

CALL FOR SUBMISSIONS FROM THE GENERAL PUBLIC

Background
The Government Health Services Commission (GHSC) was established by an Act of
Parliament No. 14 of 2002 to provide suppoft for the administration and management of
the Government Health Service in Malawi. According to the Act, GHSC has power to
exercise disciplinary control over persons holding or acting in any office in the
Government Health Service. In order to exercise this power, GHSC in collaboration with
other stakeholders has organized an assessment of various Central and District Hospitals,
Among others, GHSC wishes to assess the way health care workers relate with and serue
the people in various health facilities and communities in the country. This assessment
will be a two-tier process. On the one hand, GHSC would interact with the healthcare
workers and management of the health facilities and District Councils. The second tier
involves consultations with the members of the public, including patients and survivors.

Scope of Submissions
GHSC is calling for submissions of feedback from the general public on perceptions of
service delivery and conduct of health care workers in various health facilities or
communities. The required feedback could be in form of complaints or suggestions
regarding service delivery and conduct of the health care'workers and shouldlndicate
whether the nearest health facility has;

a. systems and processes for handling complainants and suggestions from patients
and other users of services of your facilities;
b' voice and accountability charters to aide patients and other service users to
demand their rights and exercise their responsibilities towards service provision by
your facilities;
c. professional disciplinary issues including staff punctuality, absenteeism, laxity,
pilferages, theft, work culture, attitudes towards patients and other service users
at your facilities; and
d. effective citizen-duty bearer interfacing structures or platforms (such as Health
Centre Management Committees) to facilitate citizen participation in service
delivery and community-based monitoring.

GHSC also invites the general public to make suggestions on the conduct of health care
workers and service delivery,

Addressing Submissions
Members of the Public are requested to channel their submissions in writing, not later
than 9th Augustr 2O24, to:

The Executive Secretary


Government Health Service Commission
Oak House
Private Bag 155
Lilongwe
Email : ghsc@health. gov" nrw

Please note that GHSC would welcome all submissions including those that are
anonymous. However, GHSC wishes to encourage paticipants to endorse their
submissions since identities shall not be disclosed without their consent.

Request for fufther information and clarification


In case of need for fufther information, members of the public may contact the Executive
Secretary, Mrs. Arline Majawa, on +265 (0)99 276 B4L4 or Commissioner David Nungu
on +265 (0)99 526 4L54.

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