American Express
American Express
uk
American Express®
Preferred Rewards Gold Credit Card Customer Service
0800 917 8050
American Express
Services Europe Ltd.
Statement of Account Page 1 of 6 Dept. 138
1 John Street
Prepared for Membership Number Date Brighton
KWAME OPOKU ASARE xxxx-xxxxxx-51009 03/12/21 BN88 1NH
England
Account Summary Statement includes payments and charges received by 3 December 2021
In these unprecedented times we want to make sure we can keep in touch with all our Cardmembers should there be disruption to
our ability to deliver paper communications.
To switch to paperless please visit the Amex App (click on the Account tab), or log on to
https://global.americanexpress.com/account-management/paperless-settings
Estimated Interest next month assuming you only pay the minimum payment amount £25.42.
Please send your minimum repayment of £25.00 by the due date shown.
Welcome to Cardmembership .
Credit Summary Credit Limit £ Available Credit Limit £ Available Cash Limit £
At 3 December 2021 10,200.00 9,049.35 2,040.00
American Express Services Europe Limited has its registered office at Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX,
United Kingdom. It is registered in England and Wales with Company Number 1833139 and authorised and regulated by the Financial
Conduct Authority.
Transaction Process
Date Date Transaction Details Foreign Spend Amount £
Direct Debit - Payment will be collected from your bank account on the Direct Debit due date listed on the front of your statement. If you pay
your balance in full each month, this will be collected approximately 14 days from your statement date. If you have selected to pay the minimum
due, a fixed amount, or a percentage of the outstanding balance each month, this will be collected approximately 18 days from your statement
date. Enrol in Direct Debit at americanexpress.co.uk/setupdirectdebit. If your bank requires additional signatories, please download a form at
americanexpress.co.uk/forms. For any enquiries about Direct Debit enrolment, please call us on the number at the back of your Card.
Internet Banking - Please use account name American Express Services Europe Limited, sort code 30-00-00, account number 00200476
and make sure you use your 15 digit American Express Account Number as the reference. Your Faster Payment, BACS or CHAPS payment
will update your balance displayed on our website, mobile handsets and automated telephone service as soon as they have been received. For
Faster Payments made to Accounts with a Flex Select balance allow 2-3 business days for the payment to appear on your Account. For BACS
payments made to Accounts with a Flex Select balance please allow 3-5 business days.
Bank - Take your completed giro slip from your statement and your payment to your bank. Cash payments may take 2-3 days to appear on
your Account. If using a cheque, please write your Account number on the back of your cheque.
Statement of Account Page 3 of 6
Prepared for Membership Number Date
KWAME OPOKU ASARE xxxx-xxxxxx-51009 03/12/21
Transaction Process
Date Date Transaction Details Foreign Spend Amount £
Transaction Process
Date Date Transaction Details Foreign Spend Amount £
Summary Box
The information contained in this table summarises key product features not displayed elsewhere on the statement and is not intended to replace any
terms and conditions.
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Interest Free Maximum 56 days on purchases if you pay the full amount you owe on each statement date on time every month.
Period No interest-free period on balance/money transfers or cash advances (subject to any interest-free promotional offer).
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Interest Charging Purchases - We won't charge interest on purchases if you pay the full amount you owe on each statement date on time
Information every month. Otherwise we'll charge interest daily from the date an amount is charged to your account until it's paid in full.
Cash Advances and Balance/Money Transfers - We'll charge interest daily on cash advances and balance/money
transfers from the date the Transaction is applied to your account until it's paid in full (subject to any promotional offers).
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Explaining Interest Simple Rates - Your simple interest rate is what we use to work out how much interest you will be charged each month.
Rates It moves in line with the Bank of England Base Rate.
Compounding Interest - We use your simple interest rate to work out the interest we charge you. If you do not pay
your balance in full each month we will charge interest on interest. We calculate the interest charge on unpaid
transactions daily and then add the interest to your account every month, when we produce your statement this is called
'compounding'. Because this rate includes the payment of interest on interest, it will be greater than your Simple
Interest Rate.
You can find out more information about interest rates, including the current Base Rate by visiting
americanexpress.co.uk/interest
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Allocation of We pay off amounts you owe at the highest interest rates before amounts charged at lower interest rates and we'll apply
Payments payments to amounts that have appeared on your statements before amounts that haven't yet appeared on your
statements.
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Minimum The minimum payment is the higher of the following amounts:
Repayment (1) £25 (or the total amount you owe if less); or
(2) any interest, default fees, repayment protection insurance and 1/12th of any annual cardmembership fee or
the full monthly fee (if applicable to the product you hold) plus 2% of the amount you owe on the account.
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Fees A cardmembership fee may be payable, please see your credit card agreement for more information.
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Charges > Cash Advance Fee 3% (£3 minimum)
> Balance/Money Transfer Fee 3% of the amount of the transfer
> Copy Statement Fee £2 for each additional copy of a paper statement
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Foreign Usage American Express Exchange Rate You can find our rates via the 'My Account' section of the online account
centre or by calling us.
Non-Sterling Transaction Fee 2.99% of the amount after we've converted a transaction into Pounds Sterling.
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Default > Late Payment Fee £12
Charges > Returned Payment Fee £12
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Dispute If you have a problem with your agreement, please try to resolve it with us in the first instance. If you are not happy with the
Resolution way in which we handled your complaint or the result, you may be able to complain to the Financial Ombudsman Service. If
you do not take up your problem with us first you will not be entitled to complain to the Ombudsman. We can provide
details of how to contact the Ombudsman.
> By Telephone, you can call Customer Services 24 hours a day 7 days a week. You may need to have your American Express Card with you
> Or by post
Online Services
You can manage your Card Account Online and also view your latest rewards and offers. Register your email address today to be the first to
hear about great offers at www.americanexpress.co.uk