Scribd
Upload
211 views2 pages

Customer Service Representative Resume Example Template

Uploaded by

k
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
211 views2 pages

Customer Service Representative Resume Example Template

Uploaded by

k
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 2

YOUR NAME

Customer Service Representative


(212) 256-1414 your.name@email.com

1938 W Augusta Blvd, Chicago, IL 60622

professional educati
profile on
Customer Service Representative with over 4 years of experience in May 20XX
telephone customer service, including sales, tech support, and BACHELOR OF ARTS IN
customer care. Familiar with major customer service software and MARKETING
conflict resolution, and possess a positive attitude. Aiming to use my Boston University
proven skills to effectively fill the managerial role in your company. Boston, MA
GPA: 3.93

professional
experience
Aug 20XX – CUSTOMER CARE SPECIALIST | Satellite TV Co., Chicago, IL
Present
 Handle 90+ calls daily, with duties including signing up new customers,
retrieving customer data, presenting relevant product information, and
cancelling services
 Trained two new employees in how to use Kayako, entering customer
data and organizing customer interaction logs
 Received an average 85% customer satisfaction rating to date, 15%
higher than the company average
 Suggested a new tactic to persuade cancelling customers to stay with
the company, resulting in a 5% decrease in cancellations

Jun 20XX – Jul CUSTOMER SERVICE INTERN | Scottrade, Boston, MA


20XX
 Memorized entire line of company products and services, including
prices and special discounts
 Provided basic technical support for clients on a wide range of company
products, resolving issues at a 90% rate
 Remained courteous and calm, even during moments of customer
dissatisfaction

Jan 20XX – Jun MARKETING THESIS | Boston University, Boston, MA


20XX
 Ideated and wrote 117-page thesis titled “Customer Support
Preferences for Different Age Demographics: Why Phone Calls Aren’t
Going Anywhere”
 Surveyed 10,000+ Americans with Google Surveys & Amazon
Mechanical Turk

additional
skills
 Customer service skills  Interpersonal and communication skills
 Computer skills  Teamwork and problem solving

Dear Job Seeker,


The “Windsor” resume template uses color to highlight your name, job title, and
the various sections of your resume.

A regal template that carries both a sense of formality and hints of playfulness,
use the Windsor resume template if you’re applying to a company that’s clearly
successful but doesn’t take itself too seriously (startups are a good bet).

Still struggling to write your resume? Here are some free resources to help you
put together a resume that shows employers you’re the right person for the job:

· Free Resume Builder


· How to Write a Resume
· Resume Samples by Industry

Once you have a great resume, pair it with a convincing cover letter using our
matching 2022 cover letter template. Here are a few resources to help you write
a cover letter that gives your application the boost it needs to land you an
interview:

· Cover Letter Builder


· How to Write a Cover Letter
· Cover Letter Examples by Industry

Best regards,

IMPORTANT: To delete the second page, right-click on the page and click “Delete Rows”

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy