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System of Controlling Non Conformities

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21 views3 pages

System of Controlling Non Conformities

Uploaded by

samina basit
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Thermoplas (Pvt.) Ltd.

Doc No: MR/II 13


Issue Date: 01.04.2014
System of Controlling Non-Conformities Revision: 00

Reviewed by: _____________________________

DMR

Approved by: ______________________________

MR/Director

1. PURPOSE

The purpose of this procedure is:

Page 1 of 3
Thermoplas (Pvt.) Ltd. Doc No: MR/II 13
Issue Date: 01.04.2014
System of Controlling Non-Conformities Revision: 00

a. To establish and maintain a documented procedure to assign the responsibilities


for identification, documentation and disposition of Non-Conforming products in
the scope of ISO 22000:2005 Food Safety Management Systems.
b. To Establish and properly implement the HACCP Plan.
c. To evaluate Non-Conforming Products of questionable integrity that does not
conform to the set company’s or customer provided standards
d. To collect, analyze and interpret the data relating to the NON-CONFORMING
PRODUCTS and effectively evaluate to ensure a sound basis for the
improvement of processes.

2. SCOPE

The procedure is concerned with the food safety related operations carried out at
Thermoplas (Pvt.) Ltd.

3. RESPONSIBILITIES
Operation staff is responsible for identifying sub - standard Products in the course of
operational activities as well while receiving items, processing transportation and when
there is a complaint from the customer. This is done on a continuous (daily) basis. Every
Department Head is responsible to intimate the identified Nonconforming Products to
respective department head so that it can be analyzed and effectively resolved.
4. PROCEDURE

4.1 Correction Procedure:


Corrections are taken to action taken to eliminate or correct a detected nonconformance.
Correction is done to make an immediate fix of the nonconformance. Sometimes the
immediate correction that should take place is obvious, and there is no reason for delay.
Correction is made immediately.
Situations surrounding a nonconformance are different. Sometimes the correction or
immediate fix is obvious and needs to be done right away. For example, a customer was
sent the wrong or short items. We want to send the customer the right item
immediately. We cannot customer to wait while we investigate the reason that the wrong
item was shipped Records of such lapses are maintained on E mails only. Or, in any day
cleaning was not done properly or as per schedule, or fumigation / Pest Management
activities were not performed effectively etc, record of such food safety/ hygienic lapses
are maintained in Problems Resolution sheet.
At Thermoplas (Pvt.) Ltd, Non-Conformities are defined as those Products which are not
as per the Customer requirements, Standard Operating Procedures, CCPs limits, oPRP
and standards made by the company or given by the customer.
At the time of receiving of raw material, Supply & Receiving staff checks the material
and incase of any non-conforming products identification, Actions taken against these
Page 3 of 3
Thermoplas (Pvt.) Ltd. Doc No: MR/II 13
Issue Date: 01.04.2014
System of Controlling Non-Conformities Revision: 00

non-conformities are carefully analyzed and rectified at the same time. Result of all
investigations is documented on Material Receiving Records.

While Production and Operation at factory, supervisor on duty and QC staff on duty
monitors the Process Execution and incase of identification of any sub – standard
Products, It is intimated to concerned staff to take corrective actions and the status is
documented in Online Q.C. Inspection Reports. Root cause analysis is done and the
corrective/preventive actions are taken by concerned persons. A Monitoring Log Sheet is
maintained by Shift Incharge to analyze the total wastage of the month.

If Non-conformity is related with other department and Depending upon the severity of
the Non-conformity, a Corrective Action Request (CAR/CPA) can also be raised by the
MR.

REVIEW, ANALYSIS AND ISSUANCE OF CORRECTIVE ACTION REQUEST (CAR)

Before the Management Review meeting, QC department is responsible to ANALYZE


Non-Conformities / Wastages identified within that period. The report of the statistical
analysis is to be incorporated in the Report for Management Review Meeting by MR.
The report reviewed and the actions taken in the meeting are documented in the Minutes
of the Managing Review Meeting.
In meeting, need for taking corrective / preventive action is also evaluated and a
Corrective / Preventive Action Request form, may also be raised to the concerned dept. /

RELATED RECORDS

 Corrective and Preventive Action Form MR/FM 07


 Wastage Handling & Disposal Sheet MR / FM 16
 SNCR Closer Form QA / IV 03

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