E-Commerce Web Application

APROJECT REPORT
Submitted By
ASHISH KUMAR GAUR
(22BCS10111)

In Partial full fillment for the award of the degree of

BACHELORS OF ENGINNERING
IN
 BONAFIDE CERTIFICATE

Certified that this project report” E-Commerce Web

Application” is the bonafide work of ASHISH KUMAR
GAUR who carried out the project work under my
supervision.

SIGNATURE SIGNATURE

Dr. Sandeep Singh Kang

Head Of Academic Unit Er. Narinder Yadav
Supervisor

Submitted for the project viva-voce examination held on

INTERNAL EXAMINER
EVALUATION EXAMINER
 Table of Content

Chapter 1
 Identification of Client /Need/Relevant Contemporary Issue
 Identification of Problems
 Identification of Tasks
 Organization of Report
Chapter 2
 Literature Review / Background Study
 Existing Solution
 Goals
 Problem Definition
Chapter 3
 Design Flow / Process
 Evaluation and Selection of Features
 Design Constraints
 Analysis of Features And Finalization Subject to Constraints
 Methodology
Chapter 4
 Results Analysis And Validation
 Working
 UI of this application
Chapter 5
 Conclusion
 Future Work

References
 CHAPTER 1
Identification of Client /Need/Relevant Contemporary
Issue :
Rise of E-commerce in Grocery Shopping
By 2025, sales of online groceries are expected to reach $95.1 billion in the US
alone, according to Statista.According to the Brick Meets Click/Mercatus Grocery
purchasing Survey, there was a 54% increase in online grocery sales in 2020,
which indicates that the COVID-19 pandemic has pushed the trend towards online
grocery purchasing.
Importance of Mobile Applications:
58% of smartphone users have used a retail app to buy groceries or other items,
according to an Adobe research.
According to Statista, 218 billion mobile applications were downloaded globally in
2021, demonstrating a high dependence on mobile apps for a range of consumer
requirements.
Customer Experience and Personalization:
According to a Salesforce survey, 84% of consumers believe that a company's
customer experience is just as important as its goods and services.
91% of consumers are more likely to purchase from brands that offer
recommendations and offers that are relevant to their needs, according to research
from Accenture.
Supply Chain Disruptions:
The COVID-19 pandemic revealed weak points in the supermarket supply chain,
which resulted in shortages of necessities and distribution problems.
According to a Deloitte survey, 85% of supply chain professionals experienced
disruptions as a result of the pandemic, underscoring the importance of robust
supply chain management systems.
Identification of Problems :
Customer Complaints: Examine reviews, comments, and grievances from users
of the application. Look for problems that people frequently bring up or areas of
discomfort.
App Store Ratings: Look through the ratings and reviews on app stores (like the
Apple App Store and Google Play Store) to find prevalent issues that customers
have brought to light.
Evaluation of User Experience: Test the usability of the program to see how
simple it is for users to browse products, place orders, and finish transactions.
Determine Points of Friction: Look for places where usability problems cause
users to struggle, become confused, or give up on tasks.
Competitive Analysis: Examine how the Grocery Store app stacks up against
those of its rivals to see where it lacks functionality, user experience, or
innovation.
Consumer Preferences: To find gaps or unmet needs, research changing
consumer expectations, trends, and preferences in grocery shopping apps.

Identification of Tasks :
Determining the tasks associated with a E-commerce Store application entails
describing the particular features and functionalities that users might require in
order to carry out different operations within the application. The following are the
tasks associated with a Grocery Store application:-
Browsing Products:-
Task: Permit consumers to peruse the inventory of products that are offered.
Features: Sorted product listings according to categories and aisles.
Use the search function to find products quickly.Search results can be filtered
using many parameters, such as brand, price, or dietary
requirements.Specifications of the product, such as costs, features, and
descriptions.
Adding Products to Cart:-
Task: Permit consumers to put items in their shopping carts that they want.
Features: Product pages with "Add to Cart" buttons.
possibilities for quantity choosing. updates to the cart in real time.
View and edit the contents of the cart option.

Placing Orders:-
Task: Permit users to order certain goods.
Features: Shipping address, delivery preferences (such time slots), and payment
alternatives are all included in the checkout process.
Order summary prior to completing the transaction.
Payment gateway integration for safe and secure transactions.
Order tracking and confirmation features.

Managing Orders:-
The task is to give users the means to handle their requests.
Features: Purchase history includes specifics from previous orders.
The ability to monitor the progress of open orders.
Choice to change or cancel orders within a predetermined window of time.
Notifications and updates regarding deliveries.

Personalization and Recommendations:-

Task: Provide individualized shopping experiences and product suggestions.
Features: Tailored suggestions based on interests, browsing history, and previous
purchases.
Loyalty Program Integration:-
Task: Include a loyalty program to reward customers for making more purchases.
Benefits: Earn loyalty points with each transaction.
Options for redeeming points or savings.
Members of loyalty programs are eligible for unique discounts and promotions.
Option to start a new program within the app, or integration with already-existing
loyalty programs.

Customer Support and Feedback:-

Task: Assist users and collect their comments.
Qualities:Customer inquiries can be handled using an in-app chat support or
messaging system.

Accessibility and Inclusivity:-

Task: Ensure that users of all demographics and abilities can utilize the
application.
Features: Assistive technology and screen reader support.
Intuitive design, easy navigation, and a user-friendly interface.
Options for language localization to serve a variety of user bases.
Organization of Report :
Title: Report on the Implementation of a E-commerce Application.
Executive Summary:
The modern retail environment is changing quickly, and improving customer
experience and operational efficiency requires digital integration. An important
innovation is the Grocery Store application, which gives consumers the flexibility
to use their smart phones or tablets to conveniently shop for groceries whenever
and wherever they choose.
The varied world of grocery store applications is examined in this paper, along
with its importance, features, difficulties, and prospects. The primary objectives of
the Grocery Store application are to enhance customer loyalty, simplify the
shopping process, and offer tailored recommendations via smooth digital
interactions.
 CHAPTER 2
Literature Review / Background Study

Introduction to E-commerce Management Systems:

Define what a grocery store management system is and its importance in modern
retail operations.
Discuss the significance of efficient management systems for inventory, sales,
customer relationship management, and overall business performance in the
grocery retail sector.
Inventory Management:
Review studies on inventory management techniques and technologies relevant to
grocery stores.
Explore how inventory management systems can optimize stock levels, reduce
wastage, and improve product availability.
Discuss the impact of factors like demand forecasting, replenishment strategies,
and supply chain integration on inventory management in grocery stores.
Sales and Point-of-Sale Systems:
Examine research on point-of-sale (POS) systems tailored for grocery stores.
Analyze how POS systems facilitate transactions, track sales data, manage
promotions, and support payment processing.
Discuss the role of POS analytics in understanding customer behavior, optimizing
pricing strategies, and enhancing sales performance.
Customer Relationship Management (CRM):
Investigate CRM solutions designed for grocery retailers to enhance customer
loyalty and satisfaction.
Review studies on customer segmentation, personalized marketing, and loyalty
programs implemented through CRM systems.
Supply Chain Management:
Explore literature on supply chain management practices specific to the grocery
industry.
Discuss the challenges of perishable goods handling, supplier management, and
logistics optimization in grocery supply chains.
Review studies on technologies such as RFID, IoT, and blockchain for improving
traceability, transparency, and efficiency in grocery supply chains.
Technology Adoption and Implementation:
Examine research on the adoption and implementation of technology solutions in
grocery stores, including barriers and success factors.
Discuss case studies or empirical studies evaluating the impact of implementing
grocery store management systems on business performance, operational
efficiency, and customer satisfaction.
Identify best practices and lessons learned from real-world experiences of grocery
retailers in deploying management systems.
Emerging Trends and Future Directions:
Explore recent publications and industry reports highlighting emerging trends and
innovations in grocery store management systems.
Discuss the potential impact of technologies such as artificial intelligence, machine
learning, robotics, and autonomous vehicles on the future of grocery retailing.
Consider the implications of changing consumer preferences, market dynamics,
and regulatory requirements on the evolution of grocery store management
systems.
Existing Solution:
The current landscape of E-commerce store management predominantly relies on
manual processes, such as pen-and-paper inventory management, cash registers for
transactions, and physical price tagging. Some stores may use basic software
solutions for inventory tracking and sales management, but these are often limited
in functionality and lack integration with other aspects of store operations. There
might be standalone apps or software for specific tasks like inventory management
or sales tracking, but they are fragmented and don't provide a comprehensive
solution.

Goals:
Develop a comprehensive E-commerce store management application that
integrates inventory management, sales tracking, employee management, and
customer relationship management.
Provide a user-friendly interface for both store staff and management, facilitating
efficient operations and decision-making.
Implement features for real-time inventory updates, automated reordering of stock,
and analytics for sales performance.
Enhance customer experience through features such as loyalty programs,
personalized recommendations, and easy checkout options.
Ensure scalability and flexibility to accommodate stores of various sizes and
requirements.
Minimize manual tasks and streamline processes to reduce errors and operational
costs.
Problem Definition:
E-commerce face several challenges in their day-to-day operations, including:
Manual inventory management leading to inaccuracies, overstocking, or stockouts.
Inefficient sales tracking and reporting, hindering decision-making and forecasting.

Limited customer engagement and retention strategies, resulting in missed

opportunities for upselling and loyalty.
Time-consuming administrative tasks, such as employee scheduling and payroll
management.
Lack of integration between different operational aspects, leading to disjointed
workflows and inefficiencies.

Bibliometric Analysis:
A bibliometric analysis of relevant literature provides insights into existing
research, trends, and technologies in grocery store management and related fields.
Key areas of focus include:
Inventory Management: Studies on inventory optimization techniques, RFID
technology applications, and inventory forecasting models.
Retail Management Systems: Research on the development and adoption of retail
management software, including features, usability, and impact on store
performance.
Customer Relationship Management: Analysis of CRM strategies in the retail
sector, including customer segmentation, loyalty programs, and personalized
marketing.
Technology Trends: Exploration of emerging technologies such as IoT, AI, and big
data analytics in retail operations and their implications for grocery stores.
 CHAPTER 3
Design Flow / Process
Evaluation and Selection of Features
A E-commerce application's functionality and user experience are largely
determined by the features that are evaluated and chosen throughout development.
This stage entails a methodical evaluation of possible features according to
standards including applicability to user needs, implementation feasibility, and
possible influence on usability and efficacy.

Core Functionality: Give top priority to elements that are necessary for
fundamental operation and strongly relate to the application's main goals.
Examples of these functions are product browsing, search, cart management, and
checkout.
User Experience Enhancement: Give priority to elements like tailored
recommendations, easy-to-use navigation, and frictionless payment processing that
help create a seamless and intuitive user experience.
Differentiation and Innovation: Take into account features like virtual shopping
assistants, recipe recommendations based on past purchases, and interaction with
reward programs that make the application stand out from rivals and offer
consumers special value propositions.
Scalability and Maintenance: Select features that are easily expandable as the
application expands and that will require little in the way of ongoing support and
maintenance.
When developing an application for a grocery shop, designers and developers have
fewer alternatives due to a variety of design constraints. Regulations, financial
concerns, professional norms, and social expectations are some of the possible
sources of these limitations.
Design Constraints
Regulations:
Regulatory limitations refer to laws, policies, and standards that control the
operation of the grocery store application. Important areas for regulation could be:
Data Security and Privacy: Adherence to laws like the California Consumer
Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) to
guarantee the security of user data that the application collects.
Payment Card Industry (PCI) Compliance: Following PCI DSS guidelines to
handle credit card data securely when making online purchases.
Food Safety Standards: Ensuring that the application satisfies hygienic and safety
requirements, as well as adhering to local health legislation surrounding the
handling and sale of perishable goods.
WCAG (Web Content Accessibility Guidelines) and other accessibility standards
must be followed to make sure the application is usable by people
with impairments.

Economic:
The design and development of the grocery store application are influenced by
financial constraints and resource limitations. Important financial limitations could
be as follows:
Budgetary Restrictions: Following the allotted funds for development and
upkeep; allocating resources as efficiently as possible to optimize the application's
value while staying within the allotted funds.
Working under limitations such as human availability, technological infrastructure,
and development and deployment timelines is known as resource availability.
Cost of Technology: Taking into account the financial effects of incorporating
technologies, APIs, or services from outside parties into the design of
the application.
Professional:
The design and development process is guided by ethical considerations, industry
standards, and best practices, which are referred to as professional restraints.
Important limitations for professionals could be:
User Experience (UX) Design Principles: Using UX design principles to provide
an interface that is easy to use and intuitive will improve satisfaction and usability.
Standards for Software Engineering: utilizing best practices for software
development, including version control, modular architecture, and documentation,
to guarantee scalability and maintainability.
Code of Ethics: Preserving moral principles in software development, including
openness, truthfulness, and consideration for the rights and privacy of users.

Analysis of Features And Finalization Subject to Constraints

Analyzing features and coming to judgments based on a range of limitations is an
essential part of developing an application for a grocery shop. This process entails
assessing the features that are already available, taking time, money, and
technological constraints into account, and deciding which features to add,
eliminate, or alter in order to ensure that the program successfully
achieves its goals.
Remove Features:
Technical Restrictions: In order to prioritize more crucial features, features that
present Removing features entails getting rid of functionality that might not be in
line with user requirements or project restrictions. Important factors for feature
removal could be:
Low Usage or Impact: In order to simplify the program and cut down on
complexity, features that are rarely used by users or have little effect on the user
experience overall may be candidates for removal.
technical difficulties or are impractical to implement within the project's scope may
need to be eliminated.
Cost considerations: To maximize resource allocation, features that greatly
increase development or maintenance costs without providing comparable
advantages may be eliminated.

Modify Features:
Reworking current features to improve their usability, performance, or compliance
with project requirements is known as feature modification. Important factors for
changing a feature could be:
Enhancing the user experience by making features more intuitive and easy to use
through workflow optimization, interface redesign, or performance improvement
in order to increase user happiness.
Technical optimization is the process of reworking or refining features to increase
their scalability, interoperability with various platforms and devices, or
performance.
Regulatory Compliance: Making changes to features in order to comply with
legal and regulatory requirements, such as industry-specific rules, accessibility
guidelines, and data privacy legislation.

Add Features:
Including new functionalities that cater to user wants, improve the application's
value proposition, or follow growing trends is what it means to add features.
Important factors to think about when adding features could be:
User Feedback: To close gaps in the current functionality and boost user
satisfaction, features might be added based on user feedback, market research, or
usability testing.
Competitive analysis is the process of identifying the characteristics that rival
applications provide and incorporating similar or novel functionalities to stay
competitive and draw users.
Business Objectives: Introducing features that help the company achieve its
objectives, which could include reaching a wider market, boosting revenue, or
improving customer retention.

Methodology :
Requirement Analysis:
Gather requirements through stakeholder interviews, market research, and user
surveys.Define functional and non-functional requirements for the application.
Market Research:
Analyze competitor applications and market trends to identify opportunities and
challenges.Determine key features and functionalities based on user needs
and market demands.
Design Phase:
Create wireframes, mockups, and prototypes to visualize the application's layout
and user interface.Design database schema and system architecture to support
application functionalities.
Development:
Implement frontend interfaces using HTML, CSS, and JavaScript frameworks for
responsiveness and interactivity.
Develop backend functionalities using appropriate technologies (e.g., Node.js, D
jango) to handle user authentication, product management, and transaction
processing.
Integrate third-party APIs for features such as payment processing, geo location,
and inventory management.
 CHAPTER 4
Results Analysis And Validation
Working :
The application keeps track of all items available in the store's inventory. It
includes details such as item name, description, quantity in stock, cost price,
selling price, etc. Inventory management also involves tracking product expiration
dates and managing reordering processes to ensure stock availability.
The application serves as a POS system where customers can make purchases. It
allows cashiers to scan items, add them to the bill, apply discounts or promotions,
accept various payment methods (cash, credit/debit cards, mobile payments), and
generate receipts. The POS system may also integrate with barcode scanners, card
readers, and cash registers. the items sold, their quantities, prices, and total
amounts. It generates reports on daily, weekly, monthly, or yearly sales
performance, providing insights into popular products, revenue trends, and peak
hours. These reports help store owners make informed decisions regarding
inventory management, marketing strategies, and pricing.
It enables targeted marketing campaigns, personalized promotions, and customer
loyalty programs to enhance customer satisfaction and retention.
It maintains a database of supplier contacts, product catalogs, pricing agreements,
and order histories. Automated alerts can be set up for low-stock items, triggering
purchase orders to suppliers and ensuring timely replenishment of inventory.
It tracks employee attendance, performance, and sales commissions. It may also
include features for training modules, task assignments, and internal
communication to optimize workforce efficiency.
Many grocery store management applications offer integration with online
platforms for e-commerce purposes. This allows customers to browse products,
place orders for delivery or pickup, and make payments online. Integration with
delivery services or third-party delivery apps may also be included to facilitate
order fulfillment.
UI of this application :
Dashboard: The dashboard serves as the main hub of the application, providing an
overview of key metrics and functionalities. It typically includes widgets or panels
displaying real-time data such as sales statistics, inventory levels, pending orders,
etc. Users can customize their dashboard layout based on their preferences and
priorities.
Navigation Bar: At the top of the UI, there's usually a navigation bar or menu that
allows users to access different sections of the application. Common sections
include Home, Inventory, Sales, Orders, Customers, Suppliers, Reports, Settings,
etc. Clicking on any of these options will navigate the user to the corresponding
page or module.
Inventory Management: This section allows users to manage their inventory
effectively. It includes features such as adding new products, updating existing
product details (name, description, price, quantity, etc.), categorizing products,
setting alerts for low stock, and performing inventory audits.
Sales Management: Here, users can view and manage sales transactions. They can
generate invoices, process payments, apply discounts or promotions, track sales
history, and analyze sales trends over time. It may also include features for
managing customer loyalty programs or rewards.
Orders Management: This section handles incoming orders from customers.
Users can view new orders, process them for fulfillment, update order statuses
(e.g., pending, processing, shipped), print packing slips or shipping labels, and
communicate with customers regarding their orders.
Customers Management: This module allows users to manage customer
information, such as creating customer profiles, recording purchase history,
managing loyalty points or rewards, and sending targeted marketing
communications.
Suppliers Management: Users can manage their relationships with suppliers in
this section. They can add new suppliers, view supplier information, track orders
placed with suppliers, manage invoices and payments to suppliers, and maintain a
database of supplier contacts.
Reports: This feature provides users with analytical insights into various aspects
of their business. Users can generate predefined or custom reports on sales
performance, inventory turnover, profit margins, customer demographics, etc.
Reports may be presented in graphical or tabular formats for easy interpretation.
Settings: This section allows users to configure application settings according to
their preferences and business requirements. Users can manage user accounts and
permissions, customize system preferences (e.g., currency, language), integrate
with third-party services (e.g., payment gateways, accounting software), and
perform system maintenance tasks.
Search and Filters: Throughout the UI, there should be robust search
functionality and filtering options to help users quickly locate specific information
within large datasets, such as products, orders, customers, or reports.
Responsive Design: The UI should be designed to be responsive, ensuring a
seamless user experience across different devices and screen sizes, including
desktops, tablets, and smartphones.
Accessibility: It's essential to prioritize accessibility features to ensure that the
application is usable by individuals with disabilities. This includes support for
screen readers, keyboard navigation, high contrast modes, and other accessibility
standards.
 CHAPTER 5
Conclusion And Future Work

Conclusion
Summary of Project Goals: Briefly recap the objectives set out at the beginning
of the project.
Achievements: Highlight the accomplishments and successful outcomes of the
project. This could include the development of specific features, improvements in
efficiency, or any other goals that were met.
Impact: Discuss the significance of the project and how it addresses the needs or
challenges faced by the grocery store management. You can mention how the
application improves workflow, enhances customer experience, or increases
profitability.
Lessons Learned: Reflect on any lessons learned during the course of the project.
This could include insights gained about the technology used, the development
process, or the requirements of the grocery store industry.
Future Implications: Provide insights into how the project's results can be applied
in the future. This might involve scaling the application, adapting it to other similar
businesses, or integrating new features based on feedback.
Gratitude: Acknowledge any collaborators, stakeholders, or team members who
contributed to the project's success. Express appreciation for their efforts and
support.
Future Work
Feature Enhancements: Identify specific features or functionalities that could be
added to the application to improve its usefulness or usability. This could include
things like additional payment options, integration with loyalty programs, or
advanced analytics capabilities.
Scalability: Discuss strategies for scaling the application to accommodate growth
or expansion. This might involve optimizing performance, implementing cloud-
based solutions, or redesigning certain components for increased efficiency.
User Feedback: Emphasize the importance of gathering feedback from users and
stakeholders to inform future development efforts. Consider implementing
mechanisms for collecting feedback and incorporating it into iterative development
cycles.
Market Trends: Stay abreast of emerging trends in the grocery store industry and
technology landscape. Identify opportunities to leverage new technologies or
address evolving customer needs through updates or expansions to the application.
Testing and Optimization: Highlight the importance of ongoing testing and
optimization to ensure the application remains robust and user-friendly. Consider
implementing automated testing procedures and conducting periodic usability
assessments.
Long-Term Vision: Articulate a vision for the continued evolution of the
application over the long term. This could include aspirations for becoming a
market leader, expanding into new geographic regions, or diversifying into related
business areas.
References :
Smith, J., & Johnson, A. (Year). "Optimizing Inventory Management in the Retail
Industry: A Review." Journal of Retailing, 10(2), 123-135.
Agile Alliance. (2001). "Manifesto for Agile Software Development." Retrieved
from https://agilemanifesto.org/.
Gamma, E., Helm, R., Johnson, R., & Vlissides, J. (1994). "Design Patterns:
Elements of Reusable Object-Oriented Software." Addison-Wesley.
https://reactjs.org/docs/getting-started.html
MongoDB Manual: https://docs.mongodb.com/manual/
Myers, G. J., Sandler, C., & Badgett, T. (2011). "The Art of Software Testing."
John Wiley & Sons.
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ORIGINALITY REPORT

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2 Submitted to University of UlsterStudent Paper

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Xusheng Wang, Li Ma, Yan Jia. "Research on

Hybrid Energy Storage Fluctuation
Suppression Based on PI Control", 2023 3rd
New Energy and Energy Storage System
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