Project Name: D Mart Grocery App

Platforms:

● iOS: Version 12.0 to the latest (using Flutter)

● Android: Version 6.0 to the latest (using Flutter)

API:

● Backend: NodeJS v14+ with Express Framework

● Database: MySQL for transactional data / MongoDB for product catalog (if needed for
scalability)
● Web Portal: User-side in React/Next.js, Admin Panel in Laravel (PHP v7.4)
● API Format: JSON for all communication
● Orientation: Portrait-only support (responsive design)
● Currency: Single currency (INR)

Supported Browsers (Web Portals):

● Google Chrome: Version 65+ (latest version)

● Mozilla Firefox: Version 60+ (latest version)
● Safari: Version 11+

Languages: English, Hindi (with provisions for adding more languages in the future)

Deliverables:

● User Android App

● User iOS App
● Admin Web Panel
● API Development
● Database Development (SQL and NoSQL for performance optimization)
● Documentation (User guides, API documentation, deployment guides)

Detailed Features:

1. User App Features:

1.1 Splash Screen:

● The app opens with a branded splash screen displaying the D Mart logo and tagline.
● Splash screen will remain for 3-5 seconds during app initialization.
1.2 Onboarding/Tutorial:

● Series of screens introducing the app's key features.

● Visuals and text explaining how to browse categories, add to cart, and make payments.
● Option to skip the tutorial or swipe through the instructions.

1.3 User Registration:

● Sign-Up options: via email, phone number (with OTP verification).

● Registration form includes:
○ Full Name
○ Email Address
○ Mobile Number (with OTP-based verification)
○ Password (8+ characters, with password strength indicator)
○ Referral Code (optional)
● Terms & Conditions and Privacy Policy will be available for review before submission.

1.4 Login:

● Sign-in Options: Email and password or phone number with OTP.

● Integration with Google and Facebook sign-in for easy access.
● "Forgot Password" feature to reset using email or SMS.

1.5 Home Screen:

● Main Categories: Icons for key sections like Vegetables, Groceries, Beverages, Snacks,
and more.
● Featured Products: Carousel displaying current promotions, new arrivals, or
best-sellers.
● Flash Sales: Time-limited deals displayed with countdown timers.
● Banner Ads: For highlighting special offers or seasonal promotions.

1.6 Search Functionality:

● Search bar at the top of the screen.

● Search by product name, brand, category, or tags.
● Auto-suggestions for products as users type.
● Voice search option using Google Voice API.

1.7 Product Listing:

● Product Grid View with thumbnail images, product names, and price (with discounts if
applicable).
● Filters by price, brand, discount percentage, and customer ratings.
● Sort by options: Price (Low to High), Popularity, New Arrivals.

1.8 Product Details Page:

 ● Detailed product view showing:
○ High-resolution images (zoomable)
○ Product description (details on brand, weight, ingredients, etc.)
○ Price, including discount and original price.
○ Availability status (In-stock/Out of stock)
○ Customer ratings and reviews.
● Add to Cart button with quantity selection.
● Wishlist option to save for later.

1.9 Shopping Cart:

● View all selected items, adjust quantities, and remove items.

● Price breakdown:
○ Product total
○ Discounts applied
○ Delivery charges (if applicable)
● Apply coupons: Option to enter promo codes for discounts.
● Proceed to Checkout button.

1.10 Checkout Process:

● Delivery Address: Select or add new addresses (with validation for PIN codes).
● Delivery Slot Selection: Pick available time slots for order delivery.
● Payment Options:
○ UPI (Google Pay, PhonePe)
○ Credit/Debit Card
○ Netbanking
○ Cash on Delivery (COD)
● Order Review: Summary of items, delivery time, and payment details before placing the
order.

1.11 Order History:

● View past orders with detailed breakdown.

● Status updates like "Ordered", "Shipped", "Out for Delivery", "Delivered".
● Option to reorder previous items directly.

1.12 Profile Management:

● Edit personal details (Name, Email, Mobile).

● Manage addresses (Add, Edit, Delete saved delivery addresses).
● View payment methods (linked cards, UPI, etc.).

1.13 Wishlist:

● Save favorite items for future purchases.

 ● Easy access from the home screen.

1.14 Notifications:

● Real-time updates for:

○ Order confirmations
○ Shipping updates
○ Promotions and flash sales
● Integrated using Firebase Push Notifications.

1.15 Payment Gateway:

● Secure payments: Integration with Razorpay or PayU.

● Store transaction history for each order.
● 3D Secure authentication for card payments.

1.16 Order Tracking:

● Real-time status updates from shipment to delivery.

● Map integration to track the delivery person's location.

1.17 Product Reviews & Ratings:

● Users can leave a rating (1 to 5 stars) and written reviews.

● Reviews are displayed on the product detail page with filters for most recent or top-rated.

1.18 Offers Section:

● Separate tab for ongoing offers, displaying products with discounts.

● Coupon codes can be applied directly from this section.

1.19 Settings:

● Notification Preferences: Toggle push notifications on or off.

● Language Settings: Option to switch between available languages (English, Hindi).
● Account Management: Change password, update personal information.

1.20 Help & Support:

● Access to FAQ for common issues.

● Contact Support: Form to send inquiries, integrated with email notifications.

2. Admin Panel Features:

2.1 Admin Login:

 ● Admins can log in using email and password with 2FA (Two-Factor Authentication).
● Password recovery mechanism with email-based reset.

2.2 Dashboard:

● Overview of:
○ Total Users registered on the platform.
○ Total Orders and their status (pending, shipped, completed).
○ Revenue Breakdown (daily, weekly, monthly).
○ Low-stock products warning.

2.3 Manage Products:

● Add/Edit/Delete Products: Full CRUD functionality for managing products.

● Upload product images, enter descriptions, prices, and set discounts.
● Organize products into categories and subcategories.
● Stock Management: Set stock limits and receive low-stock alerts.

2.4 Manage Orders:

● View order details (customer info, product list, delivery address).

● Update the order status (processing, shipped, delivered).
● Cancel or refund orders.

2.5 Manage Users:

● View registered users' details (name, email, order history).

● Option to block/unblock users.
● Send push notifications or promotional emails to selected users.

2.6 Manage Offers:

● Create and manage promotional campaigns.

● Define coupon codes with start/end dates, and usage limits.
● Track the performance of offers (number of times used, total discount).

2.7 Reports:

● Generate data-driven reports on sales, revenue, and user engagement.

● Export reports in Excel, CSV, or PDF formats.

2.8 Role-Based Access Control:

● Create Sub-Admins with role-based access:

○ Access rights to manage orders, products, or users.
○ Define what sub-admins can view, edit, or delete.

2.9 Send Notifications:

 ● Admins can send custom notifications to all users or select groups.
● Announce promotions, new products, or important updates.

2.10 Manage Page Content:

● Update content for static pages like:

○ About Us
○ Contact Us
○ Privacy Policy
○ Terms & Conditions

Security:

● All communication between the app and server will use REST API with JWT-based
authentication.
● Data will be encrypted using AES encryption for both requests and responses.
● SSL certificates will be installed on the server for enhanced security.

Deployment:

1. Server Deployment:
○ Setup on AWS with EC2 instances, MySQL on RDS.
○ Daily backups of the database and logs.
2. App Store Submission:
○ Assistance with uploading to Google Play Store and Apple App Store.
○ Configuration of app store descriptions, screenshots, and metadata.

Assumptions:

● Client will provide third-party tools' access (payment gateway, SMS API).
● Translation of content to Hindi will be provided by the client if needed.
● All product-related data entry will be done by the client.

This detailed SOW covers every aspect of developing and deploying the D Mart-like grocery
app. Let me know if you need any further customizations or additions!