Letterf Letter and E - Mail Writing
Letterf Letter and E - Mail Writing
Letter writing is a timeless form of communication that can be used for personal,
professional, or formal purposes. Here are some key elements to consider
Types of Letters:
Personal Letter: Written to friends, family, or acquaintances.
Business Letter: Used for professional communication, such as job applications,
inquiries, or formal announcements.
Formal Letter: Written for official purposes, like complaints, requests, or
apologies.
Informal Letter: Casual and conversational, often used for social invitations or
thank-you notes.
Basic Structure:
Date: Include the date you're writing the letter.
Address: Write the recipient's address.
Salutation: Use a greeting like "Dear [Name]" or "Hello [Name]".
Body: The main content of the letter, divided into paragraphs.
Closing: End with a polite phrase like "Sincerely" or "Best regards".
Signature: Sign your name above your printed name.
Tips:
Be clear and concise: State your purpose in the first paragraph.
Use proper grammar and spelling: Ensure accuracy and professionalism.
Use a formal tone: Avoid slang and ]/contractions in formal letters.
Proofread: Check for errors before sending.
Use proper formatting: Leave margins and use a legible font
6 November 2021
Mr Gautham Banerjee
Regional Manager
Visakhapatnam Branch
Dear Mr Banerjee
Subject: Leave Application
I am writing to request leave for two weeks from 7 to 20 November.My mother,who lives
with me,is in hospital for heart surgery, which is scheduled for tomorrow.I want be by
her side to take care of her in the difficult days after surgery.
I am enclosing a report on my work status.Ms Sheila John has agreed to take care of my
work on the shipyard project until I return.
I would be greatful if you could please grant me privilege leave for the above period.
Yours sincerely,
Gopalan Rao
Assistant Manager
02 August 2022
The principal
Shastry Memorial College
Hyderabad 500532
Dear sir,
I have completed my undergraduate studies from Shastry Memorial College. I would like
to apply for a suitable job for which I require a character -cum-merit certificate. I request
you to please the same to me. I wish to furnish the following particulars for your
reference.
I was a student of your college from the academic year 2019-20 to 2021-22. I completed
my BA degree in July 2019 with a distinction. I am happy to say that I took an active part
in extracurricular activities. I participated in inter-collegiate as well as university-level
sports and cultural competitions. I was the captain of the university ball badminton team
during the academic year 2019-20. I also participated in the state-level inter-collegiate
debate competition and was awarded the second runner-up prize. I was the student editor
of the college magazine.
Anupama.
I would be very grateful if you could please issue a character-cum-merit certificate for
me at the earliest.
Thank you.
Yours faithfully,
Abbas Kader
Ref: Invoice no.127/Dec/20
15/1 Regency Circle
Mangaluru 575003
5 January 2021
Dear sir/madam,
Ever since it was delivered on 2 January,the fridge has not been working. Even when set
out maximum, the inside temperature remains close to just 20 degrees Celsius. Water in
the ice tray does not freeze,and food kept in the fridge spoils in a day.
Your showroom has a reputation for both quality and reliability, and so I am certain that
this is only a chance happening. Could you replace the defective refrigerator with a new
piece in the same model,size and colour, please.
Yours faithfully,
Amulya .B
Amulya Bhat (Mrs)
Enclosed: Copy of bill no. 127/Dec/2
Qs. Write a letter to the Post Master, General Post Office, Pithoragarh complaining of late
delivery of letters. You are Mohit/Mona of Takana, Pithoragarh
Ans.
Friends Colony,
Takana Pithoragarh
11 November, 2017
The Postmaster
General Post Office
Pithoragarh
Subject: Complaint regarding late delivery of letters
Sir,
This is to bring to your kind notice that the beat postman of our area is not performing his
duties well. He never delivers our letters, money orders, parcels etc. on time. He visits
only once a week and delivers the letters of the whole week that day. As a result of his
careless attitude towards duties, we often get deprived of the important information of
marriage, death, etc. of our relatives and friends.
Several times people could not reach on time to attend the interview or join service due
to the negligence on the part of the postman. We have repeatedly requested him to be
regular and deliver the letter on time but he pays no heed to our requests.
I sincerely request you to personally enquire into the matter and take immediate action
for the redressal of our grievances.
Yours faithfully
Mona
(A resident of Friends Colony)
Takana
Business letters
Enquires are made when a buyer wishes to know the quality, price, availability
of goods to be purchased or the terms of sale.
Letters of enquires describes what the writer wants and why. It is also written to
request information. That information can be for job seekers, prices, college
applications or any other services.
A letter of placing order is a contract of sale and purchase of goods or of
services offered. Orders are considered to be one of the simplest types of direct
requests.
While placing an order just state your needs clearly and directly. You must be
sure to include complete and accurate information.
VVM Public
School
Bageshwar
14 December, 2017
The Sales
Manager
Bharat Sports
Ltd. Katyur
Bazaar
Bageshwar
Subject: Order for sports articles
Sir
We wish to purchase following sports articles for our school. Kindly arrange to
send them by the end of this month. Also please ensure that the sports articles
sent are of the best quality and packed properly to avoid any damage. Payment
shall be made soon after receiving the parcel of the goods.
2 Footballs 12 pieces
5 Badminton 20 pieces
Rackets
6 Cricket Bats 10 pieces
Friends Colony,
Takana
Pithoragarh
11 November, 2017
The Post
Master General
Post Office
Pithoragarh
Subject: Complaint regarding late delivery of letters
Sir
This is to bring to your kind notice that the beat postman of our area is not
performing his duties well. He never delivers our letters, money orders, parcels
etc. on time. He visits only once a week and delivers the letters of the whole
week that day. As a result of his careless attitude towards duties, we often get
deprived of the important information of marriage, death, etc. of our relatives
and friends.
Several times people could not reach on time to attend the interview or join
service due to the negligence on the part of the postman. We have repeatedly
requested him to be regular and deliver the letter on time but he pays no heed to
our requests.
I sincerely request you to personally enquire into the matter and take immediate
action for the redressal of our grievances.
Yours
faithfully
Mona
(A resident of Friends Colony)
Takana
Letter to the Editor
Sir
Through the columns of your esteemed newspaper, I wish to express the anguish of
the general public over the increasing number of road accidents, cases of rash
driving and the problem of overcrowding in the buses.
The bus drivers have no regard for the traffic rules. They drive vary rash under the
influence of liquors. They even jump the red light signals installed on the roads.
Still the private bus operators stop at unauthorized stops. The uncontrollable speed
and race with other buses is the main cause of accidents. They even overtake the
other buses for picking up more passengers. The conductors pack their buses to
suffocation. As a result, ladies and old people are unable to get into the buses.
It requires stricter watch on the part of the traffic police. More traffic police should
be employed to check the violations of the traffic rules. Proper road signals and
road marks should be marked. The surprise check by traffic police in civil dress
can play an effective role in booking the culprits.
Yours
truly
Priyansu
Job Applications
99 Rajpur
Road
Dehradun
15 December,
2017 The
Manager
Rani Public School
Dehradun
Subject: Application for the post of an English teacher
Sir
I would like to apply for the post of an English teacher that you have advertised
in”Amar Ujala” of 10 December, 2017.
I have the required qualification. I was happy to note that you do not insist on experience.
If selected, this would be my first job. I am a sincere, honest and hardworking
person. I am friendly and have good communication skills.
I am enclosing my bio-data for your kind perusal and favourable
consideration. Yours truly
Nandini
Encl.: RESUME
COVER LETTER ( AMERICAN FORMAT )
D. Rajesh,
J.P.N. Road,
Warangal.
12- 01-2021
To
The Manager
Tata Company
Hyderabad.
Sir / Madam,
So, I request you to consider my application. If I am selected, I will work for the best
satisfaction of your company.
Thanking you,
Yours faithfully,SIGN
D.RAJESH
Application
I am writing to apply for a place on the History MA course which commences this
September at Winston University.
Since the completion of my BA I have spent one year working as assistant historian.
This work was extremely enjoyable and I am now anxious to specialise by gaining
further qualifications before embarking on my chosen career in this field.
I enclose details of my education and qualifications in the hope that you will
consider me for entry. I am looking forward to hearing from you.
Yours
faithfully,
XYZ
Amitha Sagari
No.A89, Spandana Apartments
DCM Layout,Mysuru 577002
20 August 2021
Dear sir,
I feel that I have the right qualifications and experience for the post of a First
Division Assistant for which you have advertised. I request you to please consider
my application for the post.
I have enclosed my curriculum vitae and photocopies of all testimonials for your
perusal. I would welcome the opportunity to further discuss my skills and this
position,and would be greatful if you could please grant me an interview to prove
my eligibility and suitability for the role. I will be happy to provide any other
information you may require of me during the interview.
Thank you.
Yours faithfully,
Amitha Sagari
18 July 2021
Dear madam/sir,
My name is Arun Lokesh. I would like to apply for the position of an office
assistant at your Bangalore regional office.
I have the necessary abilities which you may require -- I possess excellent verbal
and written communication and inter- personal skills; I am computer savvy; and I
am a quick learner. In addition,I have worked for four years as an office assistant
at Surya Trading House, Bangalore. I feel that I am qualified for the above profile.
Thank you.
Yours faithfully,
Arun Lokesh
LETTER WRITING LANGUAGE
Opening Remarks:
- I am writing to complain about/regarding/on account of/because of/on the subject
of...
- I am writing to draw your attention to...
- I am writing in connection with...
- I am writing to express my strong dissatisfaction with...
- I am afraid to say I have numbers of complaints about...
- I am sorry to say that I was very disappointed with...
- I was appalled at...
- I feel I must protest/complain
about... Useful phrases:
- We ought to discuss the matter...
- To make matters worse...
- I was very disappointed to find that...
- I would be grateful if you could...
- I should have been informed that...
- The first problem was... Another problem was... The most visible problem...
- I hope you will understand that I was very dissatisfied...
- I believe you can appreciate how disappointed I was
when... Linking words:
- Even though, however, furthermore, firstly,
finally etc. Closing Remarks:
- I would like to hear your explanation for the above problems...
- I would therefore be grateful if you could give me a full refund...
- I would like a full refund as soon as possible...
- I would like to have all or part of my money refunded...
- I am not satisfied with...
- I hope/assume you will replace...
- I trust the situation will improve...
- I hope the matter will be resolved...
- I hope we can sort this matter out amicably
- I look forward to hearing from you in your earliest convenience to offer me a
complete refund
Letters asking for or giving advice can be formal , informal or semi-formal depending
on the situation.
A letter asking for advice can be sent to a friend, a consultant or an advice column in a
magazine. Details of the problem should be mentioned.
A letter giving advice should contain suggestions introduced with appropriate
language.
Opening Remarks:
Formal
- I am writing to ask if you could help me with
- I would appreciate it if you could give me some advice about
- I am writing to ask for your advice
- I would be grateful if you could offer your advice
- Could you possibly offer your advice
- I wonder if you could help me with a
problem Informal
- I'm writing to ask for your advice
- Can you give me your advice
- I've got a problem and I need your
advice Closing Remarks:
Formal
- I would appreciate it if you could give me your advice as soon as possible
- I look forward to receiving your advice
- It would be of great help if you could
advise me Informal
- What do you think I should do?
- Please let me know what you think I should do
- Please tell me what to do
Useful Language for Letters Giving Advice
Opening Remarks:
Formal
- Thank you for your letter requesting
- I am writing in reply to your letter asking for advice about
- I hope the following advice will be of some help
to you Informal
- I just got your letters and I think I can help you
- I was sorry to hear about your problem. Here's what I think you
should do Suggestions can be introduced with expressions such as:
Formal
- I strongly recommend that
- I would suggest that
- I believe the best course of action is
- I would advise you to
- You should/You ought to/If I were you I
would Informal
- Why don't you
- It would be a good idea to
- What you should do is
- How about.../I thin you should
- The best advice I can give
you is Closing Remarks:
Formal
- I trust you will accept this advice
- I hope this will be of help
- I would very much like to know if this was
helpful Informal
- Hope this has helped
- Let me know what happens
USEFUL EXPRESSIONS FOR LETTERS GIVING
INFORMATION
Opening Remarks:
Formal
- I am writing in reply to your letter asking for information about
- I am writing to inform you about
- In reply to your
query Informal
- This is what I found out
- Remember the information you wanted?
- You wanted me to tell you a few things
about Closing Remarks:
Formal
- I hope that I have been of some assistance to you
- Please inform me if I can be of any further assistance
- I hope I have answered some of your questions
- Please do not hesitate to contact me if you require any further
information Informal
- I hope this will help you
- Let me know if you need any more help
Useful phrases:
- With reference to your advertisement in...
- I am writing to ask for more information about
- I would be grateful if you could tell me
- Could you also give me some more information about
- I would also like to know if there is
- Could you tell me how many
- I look forward to hearing from you
MAKING A REQUEST
Opening remarks:
Formal
- I am writing to inquire about/in connection
with Informal
- I want you to tell me
- Can you let me
know To introduce
first request:
Formal
- Could you possibly send
- I would be grateful if you could
- Would it be possible for you to tell/send me
- I would appreciate some information
about Informal
- Can you send/tell me
- I want to know
To introduce further request:
Formal
- Could you also please send me
- Another matter I need information on is
- I would also like some
information on Informal
- Can you also find out
- I also want to
know Closing
Remarks:
Formal
- I look forward to receiving
- I would appreciate it if you could inform me as soon as
possible Informal
- Please, let me know
- Send me the details
- Tell me soon
LINKING WORDS AND PHRASES
Not only are cars harmful to environment, but they are extremely
expensive to maintain as well.
Cars are both harmful to the environment and expensive to
maintain.
To refer to With reference to / According to the article in yesterday’s
other Guardian, the unemployment rate is falling in Britain.
sources:
To express The government decided not to fund the scheme because / owing
cause: to the fact that / due to the fact that / on the grounds that /
since / as it seemed likely to fail.
The scheme is likely to fail; for this reason the government has
decided not to fund it.
Seeing that the scheme is likely to fail, the government has decided
not to fund it.
The government has decided to fund the scheme now that its
planners have redesigned it.
To express He passed his exams; thus, / therefore, / so / consequently, / as a
effect: result, / as a
consequence, / for this reason, he was able to go to university.
To The government decided not to introduce the death penalty for
express fear ( that ) innocent people would die.
purpose:
The government decided not to introduce the death penalty so that
innocent people would not die.
By reducing your intake of foods such as / like beef and lamb you
can decrease your chances of having a heart attack in later life.
If you want to decrease your chances of having a heart attack in
later life, you should reduce your intake of meat, particularly / in
particular, / especially red meat.
To make As a general rule, / Generally, / In general, / On the whole,
general people who exercise regularly suffer fewer stress-related problems
statements: than who’s who don’t.
To make Up to a point, / To a certain extent, /To some extent, / In a sense,
partially / In a way, this is true as women in society are far less likely to use
correct physical violence than men.
statements:
To express To the best of my knowledge, / As far as I know, there is no firm
limit of proof of the existence of aliens.
knowledge:
To state It is popularly believed that / People often claim that / It is
other often alleged that / Some people argue that / Many argued that
people’s / A lot of people think that / A lot of people believed that the
opinion: earth is the only planet in our solar system that has ever supported
life.
Contrary to popular belief, the earth is not the only planet in our
solar system to have supported life.
To make It is a known fact that smoking causes cancer, yet / however /
contrasting nevertheless, / but / at the same time / even so, / still, /
points: nonetheless, millions of people around the world continue to
smoke.
Although / Even though / Regardless of the fact that / Despite
the fact that / In spite the fact that / While it is a known fact that
smoking causes cancer, millions of people around the world
continue to smoke.
To express Dogs are good pets in that they provide companionship; however,
balance (the / but / on the other hand. / Although / yet, / at the same time, /
other side of in contrast, feeding and grooming a dog can be expensive and
the time-consuming.
argument):
Negative Neither the prime minister nor his deputy knew anything about the
addition: experiment.
Make sure you type in the right email ID. Always check with the receiver for
the exact email address because even a full stop that is not part of the
email address can land your email with the wrong person, or the mail
would simply bounce.
The Subject line is the next most important factor you should carefully
consider because that is the first thing anyone receiving the email would
see. It also determines if the receiver would want to open the mail. ‘The
from line is what recipients use to determine whether to delete an email.
The subject line is what motivates people to actually open the email.’ said
Loren McDonald. Spend double the time you spend on drafting the body to
draft the subject.
See to it that your Salutation or Greeting is appropriate to the receiver/s.
The greeting builds a rapport.
The Body of the email states what the email is about. Be clear with what you
want your receiver to know. Make sure you have everything you want to
convey drafted in simple terms. Do not use colloquial language or long
unwinding sentences. Try not to repeat words or use cliched terms. Make
your message positive, even if you’re turning down an offer. If you have to
follow, do it before they remind you to. Keep it short. Use standard font
style and size. Do a final spelling/grammar check/proofread.
Finally, Sign off the email on a polite note and proofread it before hitting
send. The closing should feel genuine; only then will the receiver want to
respond.
EMAIL WRITING
Email writing is an essential skill in today's digital age. Here are some tips to
help you write effective emails:
Clear subject line: Concise and relevant to the content.
Formal greeting: Use titles (Mr./Ms./Mrs./Dr.) and last names until invited
to use first names.
Clear purpose: State the purpose in the first paragraph.
Concise body: Use simple language, short paragraphs, and bullet points
when necessary.
Proper formatting: Use headings, bold text, and white space for readability.
Professional tone: Avoid jargon, slang, and overly technical language.
Proofread: Check spelling, grammar, and punctuation.
Include a call-to-action: Clearly state what action you want the recipient to
take.
Use a professional sign-off: "Best regards" or "Sincerely" work well.
Include your contact information: Make it easy for the recipient to
respond or contact you.
SAMPLE EMAILS
I hope this email finds you well. I am writing to request a meeting to discuss the
upcoming project on [specific topic or project name]. Your expertise in [specific
area of expertise] would be invaluable as we move forward with the planning and
execution stages.
Thank you for considering my request. I look forward to our discussion and the
opportunity to collaborate with you on this important project.
Best regards,
Pradeep Kumar
Assistant Project officer
9866129067
Cognizent , Hyderabad