Owner’s Manual

DUCTLESS SINGLE ZONE

HEAT PUMP
38-21.5 SEER INVERTER
9 000 to 24 000 BTU/hr

Models:
UHD09KCH38S
UHD12KCH31S
UHD18KCH25S
UHD24KCH22S

Please read this owner’s manual carefully

before operating the unit and keep it for future reference.

INS528-201801-03
 TABLE OF CONTENTS

Operation notices..................................................................................................................................................................3
Explanation of symbols.........................................................................................................................................................3
Precautions................................................................................................................................................................................4
Working temperature range................................................................................................................................................6
Parts name..................................................................................................................................................................................7
Indoor unit screen display....................................................................................................................................................8

Remote control........................................................................................................................................................................9
Buttons on remote control...................................................................................................................................................9
Icon identification on remote control display............................................................................................................ 10
Operation of remote control............................................................................................................................................. 10
Special functions................................................................................................................................................................... 16
Replacement of batteries in remote control............................................................................................................... 17
Emergency operation.......................................................................................................................................................... 17

Maintenance........................................................................................................................................................................... 18
Cleaning and maintenance............................................................................................................................................... 18

Malfunction............................................................................................................................................................................. 20
Malfunction analysis............................................................................................................................................................ 20
Error codes.............................................................................................................................................................................. 22

Preparation before installation................................................................................................................................ 23

Required installation clearance distances diagram.................................................................................................. 23
Safety precautions for installing and relocating the unit ...................................................................................... 24
Tools required for installation........................................................................................................................................... 25
Selection of installation location..................................................................................................................................... 25
Requirements for electrical connection....................................................................................................................... 26

Installation............................................................................................................................................................................... 27
Installation of indoor unit ................................................................................................................................................. 27
Installation of outdoor unit............................................................................................................................................... 31
Vacuum pumping................................................................................................................................................................. 34
Leakage detection................................................................................................................................................................ 35
Checking after installation................................................................................................................................................ 35

Operation test........................................................................................................................................................................ 36

Other considerations........................................................................................................................................................ 37
Configuration of connection pipes................................................................................................................................ 37
Pipe expanding method.................................................................................................................................................... 38

This appliance is not intended for use by people (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they are under the supervision or instruction
concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.

2
 OPERATION NOTICES

EXPLANATION OF SYMBOLS

Indicates a hazardous situation that, if not avoided,

DANGER will result in serious injury or death.

Indicates a hazardous situation that, if not avoided,

WARNING could result in serious injury or death.

Indicates a hazardous situation that, if not avoided,

CAUTION may result in minor or moderate injury.

Indicates important but not hazard-related information,

NOTICE used to indicate risk of property damage.

Indicates a hazard and it is assigned to the signal words

DANGER, WARNING or CAUTION.

3
PRECAUTIONS

WARNING

Operation and Maintenance

• This appliance can be used by people (including children of 8 years old and above) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, as long as they are
under the supervision or instruction concerning use of the appliance by a person responsible for
their safety.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children.
• Do not connect to multi-purpose socket. Otherwise, it may cause fire hazard.
• Disconnect power supply when cleaning. Otherwise, it may cause electric shock.
• If the power supply wire is damaged, it must be replaced by a qualified person in order to avoid
a hazard.
• Do not wash with water to avoid electric shock.
• Do not spray water on indoor unit. It may cause electric shock or malfunction.
• After removing the filter, do not touch fins to avoid injury.
• Do not use fire or hair dryer to dry the filter to avoid deformation or fire hazard.
• Maintenance must be performed by qualified person. Otherwise, it may cause personal injury
or damage.
• Do not repair the appliance by yourself. It may cause electric shock or damage. Please contact
a qualified person when you need to repair it.
• Do not extend fingers or objects into air inlet or air outlet. It may cause personal injury or damage.
• Do not block air outlet or air inlet. It may cause malfunction.
• Do not spill water on the remote control, otherwise it could damage the remote.
• When below phenomenon occurs, please turn off the appliance and disconnect power immediately,
and then contact a qualified person for service:
- There’s abnormal sound during operation.
- Circuit break trips off frequently.
- The appliance gives off burning smell.
- Indoor unit is leaking.
• If the appliance operates in an inappropriate environment or under abnormal conditions, it may cause
malfunction, electric shock or fire hazard.
• When turning on or turning off the unit by emergency operation button, please press this button
with an insulated object other than metal.
• Do not step on top panel of outdoor unit, or put on heavy objects. It may cause damage or personal
injury.
• Heat pumps and air conditioners are designed to be permanently powered.

4
PRECAUTIONS

WARNING

Wiring

• Installation must be performed by a qualified person. Otherwise, it may cause personal injury or
damage.
• Must follow the electric safety regulations when installing the unit.
• According to the local safety regulations, use qualified power supply circuit and circuit breaker.
• Install a circuit breaker of adequate capacity only used for the system; otherwise, it may cause
malfunction.
• An all-pole disconnection switch having a contact separation of at least 3 mm in all poles should be
connected in fixed wiring.
• The appliance should be properly grounded. Incorrect grounding may cause electric shock.
• Make sure the power supply matches with the requirement of the appliance. Unstable power supply
or incorrect wiring may cause malfunction of the unit, electric shock or fire hazard.
• Properly connect the live wire, neutral wire and grounding wire.
• Be sure to cut off the power supply before proceeding any work related to electricity and safety.
• Do not turn the power on before finishing installation.
• If the supply wire is damaged, it must be replaced by a qualified person in order to avoid problems.
• The temperature of refrigerant circuit will be high, please keep the interconnection cable away from
the copper tube.
• The appliance shall be installed in accordance with national wiring regulations.
• Installation must be performed in accordance with the requirement of NEC and CEC by a qualified
person only.
• The heat pump is a first class electric appliance. It must be properly grounded with specialized
grounding device by a qualified person. Please make sure it is always properly grounded, otherwise
it may cause electric shock.
• The yellow-green wire in the appliance is the grounding wire, which can’t be used for other purposes.
• The grounding resistance should comply with national electric safety regulations.
• All wires of indoor unit and outdoor unit should be connected by a qualified person.
• If the length of power connection wire is insufficient, please contact the dealer for a new one. Do not
extend the wire yourself.

5
PRECAUTIONS

WARNING

Location

• If you need to relocate the appliance to another place, only a qualified person can perform
the work. Otherwise, it may cause personal injury or damage.
• Select a location which is out of reach for children and far away from animals or plants.
If it is unavoidable, please add a fence around the outdoor unit for safety purpose.
• Instructions for installation and use of this product are provided by the manufacturer.

WORKING TEMPERATURE RANGE

Indoor side DB/WB °C (°F) Outdoor side DB/WB °C (°F)

Max. cooling 27/19 (80/67) 46/24 (115/75)
Max. heating 27/- (80/-) 24/18 (75/65)

The operating ambient temperature range is:

NOTICE Cooling mode: -18 to 54°C (0 to 129°F)
Heating mode: -30 to 24°C (-22 to 75°F)

6
PARTS NAME

Actual product may be different from below graphics, please refer to actual product
NOTICE
for reference purposes.

Indoor unit

Air inlet
Panel
Filter

AUX button

Horizontal louvre

Air outlet

Remote Control

Outdoor unit

Air inlet

Connection wire

Air outlet

7
INDOOR UNIT SCREEN DISPLAY

Actual product may be different from below graphics, please refer to actual product
NOTICE
for reference purposes.

Cooling Power Receiver

indicator indicator window

Display

Heating Temperature Drying

indicator indicator indicator

8
 REMOTE CONTROL

BUTTONS ON REMOTE CONTROL

2 2
5 6
4 4 4
11 7
3 3
8
9
1 10 12
1
16
13 15
14

Before After
opening cover opening cover

No. Button Function

1 ON/OFF Turn on or turn off the unit
2 FAN Set fan speed
3 MODE Set operation mode
4 -/+ Set temperature and time
5 TURBO Set turbo fan speed
6 VERTICAL SWING Set fan oscillating vertical angle
7 HORIZONTAL SWING Set fan oscillating horizontal angle
8 CLOCK Set up the clock
9 TIMER ON/OFF Set starting and ending time
10 TEMP Switch temperature displaying type
11 AIR Not available on models presented in this manual
12 I FEEL Use of the remote control as ambient sensor
13 LIGHT Lighted display
14 WIFI Activation of the WIFI function
15 QUIET Set the QUIET mode
16 SLEEP Lowering or raising the temperature gradually during the night

9
ICON IDENTIFICATION
ON REMOTE CONTROL DISPLAY
Set fan speed
I FEEL function TURBO mode
Quiet
Send signal
Operation mode Healthy mode
AUTO mode Scavenging functions
8 °C(46 °F) heating function
COOL mode
Set temperature
DRY mode WiFi WIFI function
FAN mode X-FAN function
Time setting
HEAT mode
TIMER ON / TIMER OFF
Clock
Child lock
SLEEP function
Up & down swing
Light
Left & right swing
Temperature display type

Set temperature Indoor ambient temperature

Outdoor ambient temperature

OPERATION OF REMOTE CONTROL

NOTES:

• This is a general remote control that could be used for multifunction appliances. If you push a button
which is not featured on the model, the unit will continue to work as is.
• After powering it, the device will beep. Working indicator " " is activated (in red). After that, you can
operate the unit with the remote control.
• When you are using the remote control for the first time or after replacing batteries, set up the hour
with the button CLOCK.
• In ON mode, when you push a button on the remote control, the icon " " blinks one time and device
beeps to confirm that the signal has been sent to the appliance.
• In OFF mode, temperature and clock icons will be displayed on the remote control (if functions TIMER
ON, TIMER OFF or LIGHT are activated, they will also be displayed). In ON mode, display will show icons
of chosen functions.
• When operating buttons on the cover of the remote control, please make sure the cover is completely
closed.

10
1. ON/OFF button
Pushing this button allows to turn on or off the device.

Working indicator " " on display of indoor unit will be green when device is turned on and will be red
when it’s turned off.

2. FAN button
Push this button to select the fan speed along this sequence:
Automatic (AUTO), low ( ), medium-low ( ), medium ( ),

medium-high ( ), high ( ).

NOTES:
• On AUTO speed, the device will choose ideal speed according to room temperature and set tempera-
ture.
• In DRY mode (dehumidification), fan always goes at low speed.

3. MODE button
Push this button in order to select operating mode of your choice:

AUTO mode:
When you select automatic mode, the device automatically selects the appropriate function to maintain
temperature between 20 °C and 25 °C (68 °F and 77 °F). In this mode, temperature can’t be changed or
displayed on remote control. When turned on the frst time, the unit works in AUTO mode by default.

COOL mode:
When you select COOL mode, the appliance is cooling the room. Press " + " or " - " to set temperature.

DRY mode:
When you select DRY mode, the appliance is in dehumidifying mode and works at its lowest speed. In this
mode, the fan speed can’t be changed.

FAN mode:
When you select FAN mode, only the fan is operating. There is no heating, nor cooling in this mode.

HEAT mode:
When you select HEAT mode, device is working on heating mode. Press the " + " or " - " button to adjust
temperature.

NOTE:
• In HEAT mode, the device will delay start-up of the fan to prevent cool air to circulate. This delay can
take up to 5 minutes depending on indoor air temperature.

11
4. +/- button
Push " + " or " - " button to decrease or increase temperature by one degree at a time.

Temperature range is from 16 °C to 30 °C (61 °F to 86 °F).

Maintain " + " or " - " button pushed for 2 seconds in order to change rapidly temperature. Once settings
done, release button and temperature will be modified accordingly (temperature can’t be settled in
AUTO mode).

While adjusting TIMER ON/OFF or CLOCK, push " + " or " - " button to set the time. (Please see section
CLOCK, TIMER ON/OFF buttons for more details.)

5. TURBO button
When TURBO function is on, the unit operates at super high speed to achieve quick cooling or heating.

This function is available only in COOL (cooling) or HEAT (heating) mode.

When you press this button, icon " " appears on the screen. Press the button again to cancel TURBO
function.

NOTE:
When TURBO function is activated, fan speed can’t be changed.

6. Vertical SWING button

Press this button to select vertical oscillating angles for the louvres (left and right) as per following
sequence:

• When selecting " ", vertical louvre will automatically swing back and forth in the five positions at
a maximum angle.
• When selecting " ", the device blows air at fixed position. Vertical louvres will stop
to the chosen position.
• When selecting " ", the right vertical louvre will swing back and forth from the middle
to the farthest right position. The left vertical louvre will swing back and forth from the middle
to the farthest left position.

7. Horizontal SWING button

Press this button to select oscillating angles for the louvres as per following sequence:

• When selecting " ", horizontal louvre will automatically swing back and forth in the five positions
at a maximum angle.
• When selecting " ", the device blows air at fixed position. Horizontal louvre will stop
to the chosen position.
• When selecting " ", device blows at fixed position. Horizontal louvre will be at fixed angle.
• Hold the SWING button for 2 seconds to define required oscillating angle. When reached, release
the button.
12
NOTE:
" , , " may not be available. When device receives this signal, it will function as per following
position " ".

8. CLOCK button
Press this button to set time. Icon " " on remote control will blink. Within the next 5 seconds,
press button " + " or " - " to set time. With every push on the button " + " or " - ", time increases or decreases
by one minute. Hold this either buttons for 2 seconds in order to change time faster. Press again the
CLOCK button to confirm the hour and come back to normal display.

NOTE:
Clock uses 24-hour mode.

9. TIMER ON/TIMER OFF button

This timer function allows you to program the unit while determining when it starts and when it ends.
Before using this function, make sure your unit is set on the right time.

Setting the starting time of the device:

1. Press TIMER ON button.
2. Press " + " or " - " button in order to set the starting time.
3. Press again TIMER ON to confirm time.
Icon " ON " appears and remote control shows current time.

Setting the ending time of the device:

1. Press the TIMER OFF button.
2. Press the " + " or " - " button in order to set the ending time.
3. Press again TIMER OFF to confirm time.
Icon " OFF " appears and remote control shows current time.

To cancel this function, press the TIMER ON and/or TIMER OFF button and corresponding icons will
disappear.

NOTES:
• If only TIMER ON is set, the unit will work until you manually turn it off.
• If only TIMER OFF is set, the unit will not start again until you manually turn it on.

10. TEMP button

When pushing this button, you can choose the temperature you wish to see on the indoor unit display:
set temperature, indoor room temperature or outdoor temperature.

• When " " or “ no display” is displayed, the set temperature is shown.

• When " " is displayed, indoor room temperature is shown.
• When " " is displayed, current outdoor temperature is shown.

NOTE:
Current outdoor temperature is not available on all models. In that case, the set temperature is shown.

11. AIR button

This function is not available on models presented in this manual.

13
12. I FEEL button
Press this button to activate I FEEL function and the icon " " will appear on remote control. Once this
function is settled, remote control sends the information about room temperature to the control panel
and will adjust automatically. Press again this button to cancel I FEEL function and the icon disappears.

Please put remote control near the user when this function is chosen. Do not put remote control near
something at high or low temperature in order to prevent false results.

Make sure to keep the minimum distance recommended between the remote control and the appliance.

NOTE:
The remote control must point at the indoor unit receiving window at all time so that the control signal is
received by the unit.

13. LIGHT button

Press that button to light the indoor unit display screen or to turn the light off. When the light on the
display screen is on, icon " " appears on the screen.

14. WIFI function

Press WIFI button to activate or deactivate the WIFI function.
When that function is activated, icon “WiFi” is displayed on the remote control.
When pressing WIFI button for 10 seconds, the remote control will send WIFI reset code and
the WIFI function will be activated.
WIFI function is defaulted ON after energization of the remote control.
App Operation Manual
Control Flow Chart
Internet
Cloud

Intelligent Home Wi-Fi Cellular/

home Other Wi-FI
appliances
Home wireless router Home Wi-Fi
APP

Operating Systems
Requirement for User's smart phone:
iOS system Android system
Support iOS7.0 and above version Support Android 4.4 and above version

Download and installation

App Download Linkage

Scan the QR code or search "Ewpe Smart" in the application market to download and
install it. When "Ewpe Smart" App is installed, register the account and add the device
to achieve long-distance control and LAN control of smart home appliances.
For more information, please refer to "Help" in App.

NOTE:
To add your unit in the app, the Wi-Fi function must be activated on your unit. To activate this function,
follow these steps:
1. Turn off the unit.
2. Press the Wi-Fi button on the remote control until "WiFi" icon blinks on the remote control display.
(If there is no Wi-Fi button on your remote control, press TURBO and MODE buttons simultaneously until
"WIFI" icon blinks on the remote control display.)
You should be able to add your unit in the app.
14
15. QUIET button
When QUIET function is on, the unit operates at very low speed to lower the sound level at its minimum.

You can also chose the AUTO QUIET function.

Under this function, in HEAT mode, the device will either run at medium or low (QUIET) speed according
to the difference between ambient and set temperature.
In COOL mode, the device will either run at low-medium speed or low (QUIET) speed according to the
difference between ambient and set temperature.

When you press this button, icon " " (QUIET) appears on the screen. Press the button again to see the
icon (AUTO QUIET) and another time to cancel QUIET function.

16. SLEEP button

SLEEP function is available in COOL (cooling), DRY (dehumidifier) and HEAT (heating) modes only. This
function permits to gradually increase or decrease room temperature, so you can save energy without
affecting your sleep. This function is settled over an 8-hour period. After this period of time, the device
will work on previous established parameters, as it was set before SLEEP function was activated.

NOTE:
• Under DRY mode, only Sleep 1 can be selected.
• Press this button to select one of the three SLEEP settings: Sleep 1 ( ), Sleep 2 ( ) or Sleep 3 ( ).
The corresponding icon will appear on the remote control.

• Sleep 1:
In COOL or DRY mode:
One hour after activation, the temperature setting will increase of 1 °C (1 °F or 2 °F). After 2 hours,
it will increase of 2 °C (3 °F or 4 °F).
In HEAT mode:
One hour after activation, the temperature setting will decrease of 1 °C (1 °F or 2 °F). After 2 hours,
it will decrease of 2 °C (3 °F or 4 °F).
• Sleep 2:
In this mode, the appliance will run according to a group of preset sleep temperature curves.
COOL mode:
Initial temperature setting between 16 °C to 23 °C (61 °F to 74 °F):
Temperature setting will be increased of 1 °C (1 °F or 2 °F) every hour up to 3 °C (5 °F or 6 °F). One hour
before the end of the SLEEP mode (after 7 hours), the temperature setting will be decreases of 1 °C (1
°F or 2 °F).
Initial temperature setting between 24 °C to 27 °C (75 °F to 81 °F):
Temperature setting will be increased of 1 °C (1 °F or 2 °F) every hour up to 2 °C (3 °F or 4 °F). One hour
before the end of the SLEEP mode (after 7 hours), the temperature setting will be decreases of 1 °C (1
°F or 2 °F).
Initial temperature setting between 28 °C to 29 °C (82 °F to 85 °F):
After one hour, temperature setting will be increased of 1 °C (1 °F or 2 °F) and will be maintained for
6 hours. One hour before the end of the SLEEP mode (after 7 hours), the temperature setting will be
decreases of 1 °C (1 °F or 2 °F).
Initial temperature setting 30 °C (86 °F) or above:
The unit will keep the initial setting. No temperature setting increase.
HEAT mode:
Initial temperature setting 16 °C (61 °F) or below:
The unit will keep the initial setting. No temperature setting decrease.
Initial temperature setting between 17 °C to 20 °C (62 °F to 68 °F):
After one hour, temperature setting will be decreased of 1 °C (1 °F or 2 °F) and will be maintained for
the duration of the SLEEP mode.
15
 Initial temperature setting between 21 °C to 27 °C (69 °F to 81 °F):
Temperature setting will be decreased of 1 °C (1 °F or 2 °F) every hour up to 2 °C (3 °F or 4 °F) and will be
maintained for the duration of the SLEEP mode.
Initial temperature setting between 28 °C to 30 °C (82 °F to 86 °F):
Temperature setting will be decreased of 1 °C (1 °F or 2 °F) every hour up to 3 °C (5 °F or 6 °F) and will be
maintained for the duration of the SLEEP mode.
• Sleep 3
This SLEEP setting allows you to make your own program. You can program the temperature setting for
up to 4 periods after the activation of the SLEEP function:
• 1 hour
• 2 hours
• 3 hours
• 8 hours
Under SLEEP 3 setting, press the TURBO button for a few seconds until “1hour” is displayed on the
screen. The setting temperature of the last sleeping curve setting will be displayed and will blink.
Press “+” or “-“ button to set the desired temperature.
Press TURBO button to confirm and switch to the next period.
Repeat the previous 2 steps until the desired temperature is set for all 4 periods.

SPECIAL FUNCTIONS

Child lock function

This function eliminates unwanted temperature adjustments and the use of different modes on the
device. Before activating it, make sure to have set the temperature as you like.

Press simultaneously " + " and " - " buttons to activate or deactivate the child lock function. When that
function is activated, icon " " is displayed on the remote control.

Temperature display in °C or °F
When device is turned off (OFF), press simultaneously on " - " and MODE buttons to switch from °C or °F.

FREEZE PROTECT mode

During winter, FREEZE PROTECT mode allows to maintain room temperature at 8 °C (46 °F) when you are
not at home. When device is in HEAT (heating) mode, press simultaneously on CLOCK and TEMP buttons
to activate this function. Icon " $ " will be displayed. Press again simultaneously on CLOCK and TEMP
buttons to deactivate.

NOTES:
• In FREEZE PROTECT mode, fan speed is set by default to AUTO and cannot be adjusted.
• SLEEP and FREEZE PROTECT mode cannot be activated at the same time.

X-FAN button
Hold FAN button for 2 seconds to activate the AUTO-CLEAN function. After the heat pump turns off, the
fan will continue to operate for 2 minutes in order to dry the indoor unit to prevent mold growth.
This function is available only in COOL or DRY mode.

When you press this button, icon " " appears on the screen.

16
REPLACING BATTERIES IN REMOTE CONTROL

1. Lightly press the " " and slide in the direction the arrow
is pointing to remove the back cover of the remote control Reinstall Battery
(as illustrated).
2. Remove the old batteries (as illustrated). Remove
3. Insert two new " AAA " (1.5 V) dry batteries and make
sure the position of + and – is correct (as illustrated).
4. Put back the cover (as illustrated). Cover of battery box

NOTES:
• During operation, point the remote control at the receiving window on the indoor unit.
• The distance between the remote control and receiving window should not be more than
26.25 ft. (8 m) and there should be no obstacle between them.
• The remote control should be placed 3.3 ft. (1 m) away from TV or Audio sets.
• The signal can be easily interfered in a room where there is a fluorescent lamp or wireless phone;
the remote control should be near the indoor unit when operating.
• If the remote control does not operate normally, please take out the batteries and reinsert them
after 30 seconds. If it is still not working, replace the batteries.
• When replacing batteries, use only new and identical ones (same brand).
• When you do not use the remote control for a long time, take out the batteries.

EMERGENCY OPERATION
If the remote control is lost or damaged, please use AUX button to turn on or turn off the appliance.
As illustrated, open the panel, press the AUX button to turn on or turn off the device.

When it is turned on, it will operate under AUTO mode.

panel
AUX button

WARNING

Use insulated object other than metal to press the AUX button.

17
 MAINTENANCE

CLEANING AND MAINTENANCE

WARNING

• Turn off the unit and disconnect the power before cleaning to avoid electric shock.
• Do not wash the unit with water to avoid electric shock.
• Do not use volatile liquid to clean the unit.

Cleaning the surface of indoor unit

When the surface of indoor unit is dirty, it is recommended to use a softdry cloth or lightly moistened
with water to wipe it.

NOTICE Do not remove the panel when cleaning it.

Clean filter

Very important :
Before cleaning your main filter, check if there is a special filter attached to it (rectangular shape,
as illustrated on the following page); take it out and clean it separately, where applicable, and as
per instructions detailed on the following page.

You can then proceed to the cleaning of your main filter. Before installing your main filter in the unit,
do not forget to reinsert the special filter onto the main filter.

1. Open panel 3. Clean filter

Open the panel into a certain angle as illus- Use a vacuum or water to clean the filter.
trated (less than 60°, do not force the panel). When the filter is very dirty, use water (below 45 °C) to
clean it, and then put it in a shady and cool place to dry.

2. Remove filter 4. Install filter

Remove the filter as illustrated. Install the filter and then close the panel cover tightly.

18
 WARNING

• The filter should be cleaned every three months. If the unit operates in a highly dusty environment,
cleaning frequency should be increased.
• After removing the filter, do not touch fins to avoid injury or damage the unit.
• Do not use fire or hair dryer to dry the filter to avoid deformation or fire hazard.

Some models are provided with:

1. A Bio-Sterilization with Cold Catalyst Filter:

• A new purified material with superior biobactericide properties;
it is a high efficient bacteria sterilizer and dust collector. Filter Life
Span: filter needs to be replaced every 6 to 12 months.

IMPORTANT: wash this filter simply by rinsing it with clear

lukewarm water (no soap, no brush) and dry airing it (do not
wipe, nor use an hair dryer or other heat source to dry it).

2. A Multi-function filter (combination of Silver Ion, Catechin and Antimites properties):

This multi-function filter can:
• Sterilize 99% of bacteria by suppressing proliferation of mold,
bacteria, mites, etc., inhibiting the causes of allergies and
unpleasant odors;
• The catechin filter, made with green tea, can eliminate up to 95%
of carcinogenic exogenous (in the environment) agents, harmful
for health. Filter Life Span: filter needs to be replaced when it
turns black or green.
IMPORTANT: this filter is NON WASHABLE nor can it be cleaned; replace it when due.

Checking before usage

1. Check that air inlets and air outlets are not blocked.
2. Check if circuit breaker and connection are in good condition.
3. Check that filters are clean.
4. Check that drainage pipe is not damaged or blocked.

Checking after usage

1. Disconnect power supply.
2. Clean filters and indoor unit panel.
3. Check whether mounting bracket for outdoor unit is damaged or corroded.
If so, please contact the dealer.

Notice for recovery

1. Many packing materials are recyclable. Please dispose of them in appropriate recycling bin.
2. If you want to get rid of the device, please contact a local recycling center for the correct
disposal method.

19
 MALFUNCTION

MALFUNCTION ANALYSIS
Please check below items before asking for servicing. If the malfunction still cannot be eliminated, please
contact a qualified person.

Phenomenon Items to check Solution

Cut the power supply off and put the
Is there severe interferences (such as
power back after about 3 minutes,
static electricity, unstable voltage)?
and then turn on the unit again.
Is the remote control within the Signal receiving distance is
signal receiving distance? 26.25 ft. (8 m).
Is there any obstacle between the
Remove obstacles.
unit and the remote control?
Indoor unit cannot Select proper angle and point
Is the remote control pointing at the
receive remote the remote control at the receiving
receiving window of the indoor unit?
control signal or window on indoor unit.
remote control does Check the batteries. If the
not work. Is the remote control display fuzzy
battery charge level is too low,
or there is no display at all ?
please replace them.
No display when operating Check if remote control is damaged.
the remote control? If so, replace it.
Bring the remote control
Are there fluorescent lamps in the close to the indoor unit.
room? Turn off the fluorescent lamps
and then try it again.
Are air inlet or air outlet of indoor
Eliminate obstacles.
unit blocked?
Under heating mode, has indoor
After reaching set temperature,
temperature reached set
No air flow indoor unit will stop blowing out air.
temperature?
from indoor unit.
In heating mode, in order to prevent
Has the heating mode been blowing out cold air, indoor unit will
just turned on? start a few minutes after the unit has
been turned on, which is normal.
Is there a power failure? Wait until power resumes.
Ask a qualified person to replace
Circuit break trips off?
circuit break or replace wiring.
Appliance cannot
operate. Has the unit been turned on imme- Wait for 3 minutes, and then turn on
diately after being turned off? the unit again.
Are the function setting on the
Reset the functions
remote control correct?
Press the “LIGHT” button on the
Indoor unit display
Is the “LIGHT” function deactivated? remote control to light the indoor
screen doesn’t work
unit display screen.

20
Phenomenon Items to check Solution
This is because indoor air is
cooled rapidly. After a while,
Mist is emitted from Are indoor temperature and
indoor temperature and humidity
indoor unit air outlet. humidity level high?
level will decrease and mist will
disappear.
Temperature cannot be adjusted
Is the unit operating under AUTO under AUTO mode.
Set temperature mode? Please switch the operationmode
cannot be adjusted. if you need to adjust temperature.
Does your required temperature Set temperature range:
exceed the set temperature range? 16 °C to 30 °C (61 °F to 86 °F).
Wait until the voltage comes back
Is voltage too low?
to normal.
Air cooling (heating) Is filter dirty? Clean the filter.
is not efficient. Is the set temperature in proper Adjust temperature within proper
range? range.
Are doors and windows open? Close doors and windows.
Is there an odour source in the room,
Eliminate the odour source.
such as furniture or cigarette.
Odours are emitted.
Is the heat exchanger dirty? Have it cleaned by a specialist.
Is the filter dirty? Clean the filter.
Cut the power supply off and put
Appliance suddenly There may be interferences, such as
the power back. Then turn on the
operates abnormally. thunder, wireless devices, etc.
unit again.
During defrosting under heating
Outdoor unit emits
Is the unit in heating mode? mode, it may produce vapor,
vapor.
which is normal.
The noise is the sound of refrigerant
Has the air conditioner just
Water flowing noise. flowing inside the unit, which
been turned on and off?
is normal.
This is the sound of friction caused
Has the air conditioner just by expansion and/or contraction
Cracking noise.
been turned on and off? of panel or other parts due to
temperature changes.

21
ERROR CODES
When appliance status is abnormal, temperature indicator on indoor unit will blink and display corres-
ponding error code. Please refer to list below for identification of error code.

Indoor display Opposite indicator diagram is only for

reference. Please refer to actual product
for the actual indicator and position.

Error code

Error
What to do?
code
C5 Please contact a qualified person for service.
E2 Verify if filter needs to be cleaned. Make sure nothing is blocking air inlet or outlet.
Restart device. If not, please contact a qualified person for service.
E5 It can be eliminated after restarting the unit. If not, please a qualified person for service.
E6 It can be eliminated after restarting the unit. If not, please contact a qualified person
for service.
Multizone heat pumps – There is a demand for cooling and heating at the same time.
E7 The indoor unit that sent the signal first has priority. The other indoor unit(s) are waiting
for the end of the heating or cooling cycle, as the case may be, to enter the other mode.
E8 It can be eliminated after restarting the unit. If not, please contact a qualified person
for service.
F0 It can be eliminated by disconnecting power at the main panel. Wait 10 minutes before
energizing. If the error code remains, please contact a qualified person for service.
F1 Please contact a qualified person for service.
F2 Please contact a qualified person for service.
H1 This code indicates that device is in defrosting mode. When defrosting cycle is finished,
code will disappear.
H6 It can be eliminated after restarting the unit. If not, please contact a qualified person
for service.
U8 It can be eliminated after restarting the unit. If not, please contact a qualified person
for service.

Note: If there are other error codes, please contact a qualified person for service.

WARNING

When below phenomenon occurs, please turn off the unit and disconnect power immediately,
then contact a qualified person for service:
• There is an unusual sound during operation.
• Circuit break trips off frequently.
• Device generates a burning smell.
• Indoor unit is leaking.

CAUTION

• Do not repair or refit the appliance by yourself.

• If the appliance operates under abnormal conditions, it may damage the unit, cause electric shock
or fire hazard.
22
 PREPARATION BEFORE INSTALLATION

REQUIRED INSTALLATION CLEARANCE DISTANCES DIAGRAM

Space to the ceiling

At least 15 cm

Space to the wall

Space to the wall
At least 15 cm
At least 15 cm

m
0c tio
n
t 30
At least 183 cm
uc
Space to the floor

as str
t le b
A
t h eo
to
ce
Spa
Space to the obstruction

n
tio
r uc
At least 50 cm

obst
t he 1
to cm ed
ace 30 end
Sp m m
r eco

At least 30 cm

Space to the wall

At least 50 cm
n
ctio 0 cm Space to the
tru
e obs a s t 20 obstruction
h le
e to t At
S pac

Drainage pipe

1
In the case of an installation where the recommended clearance of 30cm between the outdoor unit
and the wall can not be obtained, it is possible to install the outdoor unit at a distance of 20cm.
23
SAFETY PRECAUTIONS FOR INSTALLING AND RELOCATING THE UNIT

To ensure safety, please be mindful of the following precautions:

WARNING

• When installing or relocating the unit, be sure to keep the refrigerant circuit free from air or substances
other than the specified refrigerant.
Any presence of air or other foreign substance in the refrigerant circuit will cause system pressure rise
or compressor rupture, resulting in injury.
• When installing or moving this unit, do not charge the refrigerant which is not comply with that on the
nameplate or unqualified refrigerant.
Otherwise, it may cause abnormal operation, wrong action, mechanical malfunction or even series
safety accident.
• When refrigerant needs to be recovered during relocating or repairing the unit, be sure that the unit
is running in cooling mode.Then, fully close the valve at high pressure side (liquid valve).About 30-40
seconds later, fully close the valve at low pressure side (gas valve), immediately stop the unit and
disconnect power. Please note that the time for refrigerant recovery should not exceed 1 minute.
If refrigerant recovery takes too much time, air may be sucked in and cause pressure rise or compressor
rupture, resulting in injury.
• During refrigerant recovery, make sure that liquid valve and gas valve are fully closed and power is
disconnected before detaching the connection pipe.
If compressor starts running when stop valve is open and connection pipe is not yet connected, air will
be sucked in and cause pressure rise or compressor rupture, resulting in injury.
• When installing the unit, make sure that connection pipe is securely connected before the compressor
starts running.
If compressor starts running when stop valve is open and connection pipe is not yet connected, air will
be sucked in and cause pressure rise or compressor rupture, resulting in injury.
• Prohibit installing the unit at the place where there may be leaked corrosive gas or flammable gas.
If there leaked gas around the unit, it may cause explosion and other accidents.
• Do not use extension cords for electrical connections. If the electric wire is not long enough, please
contact a local service center authorized and ask for a proper electric wire.
Poor connections may lead to electric shock or fire.
• Use the specified types of wires for electrical connections between the indoor and outdoor units.
Firmly clamp the wires so that their terminals receive no external stresses.
Electric wires with insufficient capacity, wrong wire connections and insecure wire terminals may cause
electric shock or fire.

24
TOOLS REQUIRED FOR INSTALLATION
• Level meter
• Screwdrivers
• Impact drill
• Drill head
• Pipe expander
• Torque wrench
• Open-end wrench
• Pipe cutter
• Leakage detector
• Vacuum pump
• Manometer
• Multimeter
• Inner hexagon spanner
• Measuring tape

NOTICE Contact a qualified person for installation.

SELECTION OF INSTALLATION LOCATION

Basic requirements
Installing the unit in the following places may cause malfunction. If it is unavoidable, please consult
a qualified person:
• A place with strong heat sources, vapors, flammable or explosive gas or volatile objects spread in
the air.
• A place with high-frequency devices (such as welding machine, medical equipment).
• A place near coastal regions.
• A place with oil or fumes in the air.
• A place with sulphurous gas.
• Other places with special environment.
• In a laundry room, near a bath, shower or swimming pool.

Indoor unit
• There should be no obstruction near air inlet and air outlet.
• Select a location where the condensation water can be dispersed easily and will not affect people.
• Select a location which is convenient to connect the outdoor unit and which is the closest possible
to the power supply.
• Select a location which is out of reach for children.
• The location should be able to withstand the weight of indoor unit and will not increase noise
and vibration.
• Make sure that the installation follows the requirement of clearance distance diagram.
• Do not install the indoor unit right above an electric appliance.
• Please try your best to keep the unit away from fluorescent lamps.

25
Outdoor unit
• Select a location where the noise and outflow air emitted by the outdoor unit will not affect
neighborhood.
• The location should be well ventilated and dry, where the outdoor unit won’t be exposed directly
to sunlight or strong wind.
• The location should be able to withstand the weight of outdoor unit.
• Make sure that the installation follows the requirement of clearance distance diagram.
• Select a location which is out of reach for children and far away from animals or plants. If it is
unavoidable, please add a fence for safety purpose.
• Do not install the outdoor unit opposite to an air outlet. Eg.: dryer outlet, kitchen hood, etc.

REQUIREMENTS FOR ELECTRICAL CONNECTION

Safety precautions
• Must follow the electric safety regulations when installing the unit.
• According to the local safety regulations, use qualified power supply circuit and circuit break.
• Make sure the power supply matches with the requirement of the device. Unstable power supply
or incorrect wiring may cause malfunction and damage the unit or fire hazard.
• Properly connect the live wire, neutral wire and grounding wire.
• Cut off the power supply before proceeding any work related to electricity.
• Do not put through the power before finishing installation.
• The temperature of refrigerant circuit will be high, please keep the interconnection cable away
from the copper tube.
• The appliance shall be installed in accordance with national wiring regulations.

Grounding requirements
• The heat pump is a first class electric appliance. It must be properly grounded by a qualified person
with specialized grounding device. Please make sure it is always grounded effectively, otherwise
it may cause electric shock.
• The yellow-green wire in the appliance is the grounding wire, which cannot be used for other
purposes.
• The grounding resistance should comply with national electric safety regulations.
• An all-pole disconnect switch having a contact separation of at least 3mm in all poles should be
connected in fixed wiring.

26
 INSTALLATION

INSTALLATION OF INDOOR UNIT

Step 1: Choosing installation location
• Recommend the installation location to the customer and then confirm it with the customer.

Step 2: Install wall-mounting frame

• Hang the wall-mounting frame on the wall; adjust it in horizontal position with the level meter
and then point out the screw fixing holes on the wall.
• Drill the screw fixing holes on the wall with the impact drill (the drill head specification should
be the same as the plastic anchor) and then put the plastic anchors in the holes.
• Fix the wall-mounting frame on the wall with tapping screws (ST4.2X25TA) and then check if the frame
is firmly installed by pulling the frame. If a plastic anchor is loose, drill another fixing hole nearby.

Step 3: Open piping hole

• Choose the position of piping hole according to the direction of outlet pipe. The position of piping
hole should be a little lower than the wall-mounting frame, as shown below.

09K, 12K 18K, 24K

Wall Wall Wall Wall
Mark in the middle of it Level meter Mark in the middle of it Level meter
Space Space Space
Space
to the to the to the
to the
wall wall wall
wall
above above above
above
150mm 150mm 150mm
150mm

Left Right Left Right

Φ55mm Φ55mm Φ70mm Φ70mm
(Rear piping hole) (Rear piping hole) (Rear piping hole) (Rear piping hole)

• Open a piping hole with a diameter of Φ55 mm or Φ70 mm depending on selected outlet pipe.
In order to drain efficiently, slant the piping hole on the wall slightly downward to the outdoor
side with a gradient of 5° to 10°.

NOTES:
• Pay attention to dust and take relevant safety measures Interior Exterior
when opening the hole.
• The plastic anchors are not provided and should
be bought locally.
5-10

27
Step 4: Outlet pipe
• The pipe can be led out to the right, • When direction of the pipe has been selected,
rear right, left or rear left. please cut off the corresponding hole on the
bottom case.

left right

left rear left cut off

the hole
rear right
right

Step 5: Connect the pipe of indoor unit

• Aim the pipe joint at the corresponding bell
mouth.
• Pre-tighten the union nut with hand.
pipe joint pipe
union nut
• Place the open-end wrench on the pipe joint
and place the torque wrench on the union nut.
Tighten the union nut with torque wrench.
Adjust the torque force by referring to the
following table.
Tightening torque
Hex nut diameter
open-end wrench
(N-m)
Φ6 15~20
union nut Φ 9.52 30~40
pipe Φ 12 45~55
torque wrench
Φ 16 60~65
Φ 19 70~75
indoor pipe

• Wrap the indoor pipe and joint of connection

pipe with insulating pipe, and then wrap it with
tape.
insulating pipe

Step 6: Install drain hose

• Connect the drain hose to the outlet pipe • Bind the joint with tape.
of indoor unit.

drain hose
outlet pipe

tape

drain hose
outlet
pipe

28
 NOTICE
drain hose
• Add insulating pipe around the indoor drain hose
in order to prevent condensation.
• The plastic anchors are not provided.

insulating pipe

Step 7: Connect wire of indoor unit and repositioning of the ambient sensor
panel screw

• Open the panel, remove the screw on the

wiring cover and then take the cover off.

wiring cover

groove

• Take the ambient temperature sensor in the

electronic board box and insert it in the groove
as per image below.

electronic board
box

• Make the power connection wire go through cable-cross

hole
the cable-cross hole at the back of indoor unit
and then pull it out from the front side.

power connection
wire

• Remove the wire clip; connect the power connection wire to the wiring terminal according to the color;
tighten the screw and then fix the power connection wire with wire clip. After finishing wiring, clamp
the grounding wire (yellow-green wire) into the wire-crossing groove as shown in the following figure,
in order to avoid pressing the wire when closing the electric box cover.

N(1) 2 3
White Red Green
Black
(Blue) (Brown) (Yellow
-Green)

outdoor unit

Note: this wiring diagram is for reference only, please always refer to the one on the actual unit.
• Put wiring cover back and then tighten the screw.
• Close the panel.
29
Notes:
• All wires of indoor and outdoor unit should be connected by a qualified person.
• If the length of power connection wire is insufficient, please contact your dealer for a new one.
Do not extend the wire by yourself.
• A circuit break must be installed in the line. The air switch should be all-pole parting and the contact
parting distance should be more than 3 mm.

Step 8: Bind up pipes

• Bind up the connection pipe, power cord and drain hose with the band.

indoor and outdoor

connection power cord
pipe drain hose band
indoor unit gas
pipe

liquid pipe
band
drain hose
indoor power cord

• Reserve a certain length of drain hose and power cord for installation when binding them.
When binding to a certain degree, separate the indoor power and then separate the drain hose.
• Bind them evenly.
• The liquid pipe and gas pipe should be bound separately at the end.

Notes:
• The power cord and control wire cannot be crossed or winded.
• The drain hose should be bound at the bottom.

Step 9: Hang the indoor unit

• Put the bound pipes in the wall pipe and then make them pass through the wall hole.
• Hang the indoor unit on the wall-mounting frame.
• Stuff the gap between pipes and wall hole with sealing gum.
• Fix the wall pipe.
• Check if the indoor unit is installed firmly to the wall.
upper hook
indoor outdoor

wall pipe
sealing gum

lower hook of
wall-mounting frame

Note:
• Do not bend the drain hose excessively in order to prevent blocking.
30
INSTALLATION OF OUTDOOR UNIT

Step 1: Fix the support of outdoor unit

(select it according to the actual installation situation)
• Select installation location according to the house structure.
• Fix the support of outdoor unit on the selected location with expansion
screws.

Notes:
• Take sufficient protective measures when installing the outdoor unit.
• Make sure the support can withstand at least four times the unit weight.
• The outdoor unit should be installed at least 3 cm above the floor in
order to install drain joint.
• Expansion screws needed per type of unit : at least 3 cm above the floor

Cooling capacity
No Number of screws
BTU/hr (W)
9000 (2637) 6
12000 (3516) 6
18000 (5274) 8
24000 (7032) 8

Step 2: Install drain joint

• Connect the outdoor drain joint into the hole
on the chassis, as shown in the picture below.
• Connect the drain hose into the drain vent.

drain vent chassis

outdoor drain joint

drain hose

foot holes

Step 3: Fix outdoor unit

• Place the outdoor unit on the support.
• Fix the foot holes of outdoor unit with bolts.

foot holes

31
Step 4: Connect indoor and outdoor pipes
• Remove the screw on the right handle of outdoor unit and then remove the handle.

screw

handle

• Remove the valve cap and align the pipe joint on the flared orifice of the pipe.

liquid pipe

liquid
gas pipe
valve

gas valve

• Pre-tighten the union nut by hand.

pipe joint

union nut

• Tighten the union nut with torque wrench by referring to the sheet below.

Tightening torque
Hex nut diameter
(N-m)
Φ6 15~20
Φ 9.52 30~40
Φ 12 45~55
Φ 16 60~65
Φ 19 70~75

32
Step 5: Wiring of the unit
• Remove the wire clip; connect the power connection wire and signal control wire to the wiring
terminal according to the color; fix them with screws.

Outdoor unit connection

9K-12K:
N(1) 2 3
L1 L2 green
( yellow- green)
black(brown)
L2
white(blue)
L1
white red POWER
black green
(blue) (brown)
(yellow- green )

Indoor unit connection

18K-24K:
N(1) 2 3 L1 L2 G

white red black white green

POWER
(blue) black (brown) (brown) (blue) (yellow- green)
green
(yellow- green)
L2

L1

Indoor unit connection

Note: this wiring diagram is for reference only, please always refer to the one on the actual unit.

• Fix the power connection wire and signal control wire with wire clip.

Notes:
• After tightening the screw, pull the power cord slightly to check if it is solid.
• Never cut the power connection wire to extend or shorten it.

Step 6: Pipe arrangement

• The pipes should be placed along the wall, slightly
bent and if possible be hidden. The minimum
bending semi diameter is 10 cm.
• If the outdoor unit is higher than the wall hole,
you must set a U-shaped curve in the pipe before
pipe goes into the house, in order to prevent rain wall
from getting in.

U-shaped curve

drain hose

33
• The through-wall height of drain hose shouldn’t be higher than the outlet pipe hole of indoor unit.

The drain hose can’t raise

upwards.

• For efficient drainage, the water outlet should not be submerged.

The water outlet can’t be

placed in the water.

• Slant the drain hose slightly downwards; the drain hose can’t be curved, raised, wavy, etc.
The drain hose must be straightened.

The drain hose can’t be wavy.

VACUUM PUMPING

• Remove the valve caps on the liquid valve and

gas valve and the nut of refrigerant charging liquid valve piezometer Lo Hi

vent.
gas valve
• Connect the manometer charging hose to refrigerant valve cap
the refrigerant charging vent of gas valve and charging vent
then connect the other charging hose to the nut of refrigerant
vacuum pump. charging vent
• Open the manometer completely and operate vacuum pump
for 10 to 15 minutes to check if the pressure of
manometer remains at -0.1 MPa.
inner hexagon
• Close the vacuum pump and maintain this status for spanner
1 to 2 minutes to check if the pressure remains at -0.1 MPa.
If the pressure decreases, there may be leakage. close
open
• Open the liquid valve and gas valve completely with inner
hexagon spanner and remove the manometer.
• Tighten the screw caps of valves and refrigerant charging vent.

34
Note:
Using a micro gage, bring the vacuum value down to at least 500 microns and make sure the value
remains stable for at least 10 minutes after the pump has stopped. If the value increase and doesn't stay
below 500 microns, there is a leak in the system.

LEAKAGE DETECTION

• With a leakage detector, check if there is leakage.

• If leakage detector is not available, please use soapy water for leakage detection. Apply soapy water at
the suspected position and leave it there for 3 minutes. If there are bubbles coming out of this position,
there is a leak.

CHECKING AFTER INSTALLATION

Check the following items after finishing installation:

Items to check Possible malfunction

Has the unit been installed solidly? The unit may drop, shake or emit noise.
Have you done the refrigerant leakage test? It may cause insufficient cooling (heating) capacity.
Is heat insulation of pipeline sufficient? It may cause condensation and water dripping.
Is water drained well? It may cause condensation and water dripping.
Is the voltage of power supply according to the
It may cause malfunction or damaging the parts.
voltage marked on the nameplate?
Are electric wiring and pipes installed correctly? It may cause malfunction or damaging the parts.
Is the unit grounded securely? It may cause electric leakage.
Does the power wire follow the specifications? It may cause malfunction or damaging the parts.
Is there any obstruction in the air inlet and
It may cause insufficient cooling (heating) capacity.
outlet?
Are dust and installation debris removed? It may cause malfunction or damaging the parts.
Are gas valve and liquid valve of connection
It may cause insufficient cooling (heating) capacity.
pipe completely opened?

35
 OPERATION TEST

1. Before operation test

• Ensure that the customer is satisfied.
• Inform the customers about the important notes of the appliance.

2. Operation test
• Put through the power, press the ON/OFF button on the remote control to start the unit.
• Press MODE button to select AUTO, COOL, DRY, FAN or HEAT to check whether the operation is normal
or not.
• If the ambient temperature is lower than 16 °C, the appliance will not work in COOL (cooling) mode.

3. Operating pressure test

• In COOL or HEAT mode, set the temperature to the maximum set point (30 °C or 86 °F).
• Press the TURBO button to activate the fan TURBO speed.
• Wait until the compressor has reached its full speed (15 to 30 minutes).
• Once full speed is reached, take the operating pressure as well as indoor and outdoor temperature.
• Note your results in the table below and keep it for future reference.

Results of the operating pressure test

Operating pressure
Indoor temperature
Outdoor temperature

4. Other measures to consider

• Take the amperage reading with the unit in TURBO, HEAT and CAOOL mode. Wait until the amperage is
stable before noting the results in the table below.

Tests Results
Amperage reading in TURBO mode
Amperage reading in HEAT mode
Amperage reading in COOL mode
Duration of the vacuum
Vacuum value when stopping the pump
Value 15 minutes after stopping the pump
Reading of the micron gage

36
 OTHER CONSIDERATIONS

CONFIGURATION OF CONNECTION PIPE

• Standard length of connection pipe: 16 ft. (5 m), 25 ft. (7.5 m), 26 ft. (8 m).
• Minimum length of connection pipe: 10 ft. (3 m).
• Maximum length of connection pipe and maximum height difference:

Maximum length Maximum height

Cooling capacity
of connection pipe difference
BTU/hr (W)
ft. (m) ft. (m)
9000 (2637) 66 (20) 33 (10)
12000 (3516) 66 (20) 33 (10)
18000 (5274) 82 (25) 33 (10)
24000 (7032) 82 (25) 33 (10)

Additional refrigerant liquid and refrigerant charge required after extending connection pipes

• After the length of connection pipe is prolonged for 33 ft. (10 m) at the basis of standard length, you
should add 5 ml of refrigerant for each additional 16 ft. (5 m) of connection pipe.
• The calculation method of additional refrigerant charge (on the basis of liquid pipe) is:
Additional refrigerant charge (oz) = extended length of liquid pipe (ft.) x additional refrigerant charging
amount per meter.
• Based on the length of standard pipe and depending on pipe diameter, add refrigerant as per
following chart.

Additional refrigerant charge for R410A

Diameter of connection pipe Outdoor unit throttle
Liquid pipe Gas pipe Cooling only Cooling and heating
(mm) (mm) (g/m) (g/m)
Φ6 Φ 9.52 or Φ 12 15 20
Φ 6 or Φ 9.52 Φ 16 or Φ 19 15 50
Φ 12 Φ 19 or Φ 22.2 30 120
Φ 16 Φ 25.4 or Φ 31.8 60 120
Φ 19 - 250 250
Φ 22.2 - 350 350

37
PIPE EXPANDING METHOD

Notes:
• Improper pipe expanding is the main cause of refrigerant leakage.
• Use mechanical joints only. Do not weld on the pipes.
• Please expand the pipe according to the following steps:

1. Cut the pipe 5. Expand the port

• Confirm the pipe length according to the • Expand the port with an expander.
distance between indoor and outdoor unit. hard
mold
• Cut the pipepipe
with pipe cutter. expander

pipe cutter
pipe

leaning uneven burr

Note:
"A" varies according to the diameter, please refer to
the chart below:

2. Remove the burrs Outer diameter A (mm)

• Remove the burrs with a sharper and (mm) Max Min
prevent the burrs from getting into the pipe.
pipe Φ 6 - 6.35 (1/4’’) 1.3 0.7

shaper Φ 9.52 (3/8’’) 1.6 1.0

Φ 12 - 12.7 (1/2’’) 1.8 1.0
downwards Φ 15.8 - 16 (5/8’’) 2.4 2.2

6. Inspection
• Check the quality of the expansion. If the surface
is not smooth, repeat the previous steps.
smooth surface
3. Put on suitable insulating pipe

4. Put on the union nut improper expanding

• Remove the union nut on the indoor connection
pipe and outdoor valve; install the union nut on
the pipe. leaning damaged crack uneven
the length is equal surface thickness

union pipe

pipe

38