VIRGINIA DEPARTMENT OF FINANCIAL REGULATION

6 5eA

Virginia
Bureau of Insurance

Licensing Information Bulletin

Effective as of July 1, 2023

Register online at www.prometric.com/virginia/insurance

Publishing by Prometric
Providing License Examinations for the State of Virginia

Copyright © 2020 Prometric LLC

REVISED 20200129

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Contents
Introduction 2
A Message from the Bureau .......................... 2
Overview of Licensing Process ....................... 3

Military Service Members & Their Families

4
Exam Fee Reimbursement Program ............... 4

Virginia Licensing Requirements 5

Licenses that Require Exams ......................... 5
LICENSES THAT REQUIRE EXAMS ............ 5
Licenses ...................................................... 6
that Do Not Require Exams ........................... 6

Scheduling Your Exam 7

Registering and Scheduling Information ......... 7
Online ...................................................... 7
By fax or mail ........................................... 7
By phone ................................................. 8
Reschedule and Cancellation...................... 8
If absent or late for your appointment ........ 8
Holidays ................................................... 8
Emergency Closings .................................. 8
Testing Accommodations .............................. 9

Preparing for Your Exam 10

Study Materials .......................................... 10
Content Outlines Overview .......................... 10
Practice Exams ........................................... 11
Question Types .......................................... 11
Experimental Questions .............................. 11

Taking Your Exam 13

Testing Process .......................................... 13
Test center regulations ............................... 14
Personal items ........................................... 15
Exam Results ............................................. 17
Appeals Process ........................................ 17

Applying for Your License 18

Applying for Your License ........................ 18
For complete licensing procedures, visit the
Bureau’s website. .............................. 18

License Application and Forms 20

Exam Content Outlines 22

1 - Social Security Disclosure ...................... 23
Exam Registration Form ......................... 23
Credit Card Payment Form .......................... 24

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Introduction
A Message Through Prometric, the Bureau of Insurance (The Bureau) will gather certain
demographic and other information from candidates for agent licensing
from the examinations.
Bureau The applicant’s disclosure of any demographic information is voluntary and refusal
to disclose such information will not affect the results of the applicant’s
examination. The applicant’s demographic information will be used only for
statistical reporting purposes and such information shall be maintained
separately from the applicant’s personally identifiable information.
Prometric will obtain from each licensing examination registrant: (i) the
candidate’s age, race or ethnicity, gender, native language, and highest level of
education completed, and (ii) whether the candidate completed a licensing
examination preparatory course, or the course provider.

You cannot sell, solicit or negotiate insurance contracts until the Bureau issues
your license. You may not receive or accept any commission or other valuable
consideration unless you are properly licensed at the time of transaction. You must
be an appointed agent at the time of sale in order for an insurer to pay a
commission or other valuable consideration.

Issuance of a license depends on review and approval of all license application

material. Passing an exam does not guarantee that you will be issued a license.
You take exams and submit license applications at your own risk. If you take an
exam unnecessarily or are found unqualified, neither the exam fee nor the
application processing fee will be refunded.

We wish you well in preparing for your examination and remind you that by law
you are required to continue your insurance education after becoming licensed.

A license is a privilege, not a right. You must commit yourself from the beginning
to comply with the laws and regulations set forth to regulate the insurance
industry.

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Important Notice:
Beginning January 1, 2021, your license(s) will have an expiration date based on
your birth month and odd/even year of birth. For example, if you were born in an
odd-numbered year, your license will expire at the end of your birth month in odd-
numbered years. If you were born in an even-numbered year, your license will
expire at the end of your birth month in even-numbered years. In addition,
completion of any continuing education requirements will be due at time of license
renewal. For more information email BOILicenseRenewal@scc.virginia.gov.

Beginning January 1, 2021, the Bureau requires all individuals applying for a
resident insurance license to be fingerprinted. Fingerprinting must be done at a
Fieldprint site, using “live scan” technology, which digitally captures and transmits
the fingerprints to the Virginia State Police, and the Federal Bureau of
Investigation (FBI).

The Bureau encourages you to email Agent Licensing at

AgentLicensing@scc.virginia.gov to provide your comments and suggestions.

Overview of This bulletin provides information about the examination and licensing process for
Licensing obtaining a resident insurance license. You should read this Licensing Bulletin
including the examination content outlines prior to taking an exam. If interested in
Process applying for a nonresident license, you can apply online via NIPR or a NIPR


authorized business partner such as Sircon.

Licensing Process
Follow these main steps if you are interested in obtaining an insurance
license.

1. Read this bulletin to learn about examination and licensing

requirements.
2. Register and schedule your exam. The easiest way to register and
schedule is online. Phone, fax and mail options are also available.
3. Review the examination content outlines on the website.
4. Register, schedule an appointment and pay to be fingerprinted at a
FieldPrint location http://fieldprintvirginia.com/.

5. Take the scheduled examination, bringing required identification to the

test center.
6. Apply for your license by visiting Sircon or NIPR.

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 To get answers not provided in this bulletin

Visit our Website: www.prometric.com/virginia/insurance

Frequently Asked Questions are available:

https://www.prometric.com/sites/default/files/vainsuranceexamfaqs_Final%2
0wo%20CMS.docx

LICENSING INFORMATION
Virginia State Corporation Commission
Bureau of Insurance
P.O. Box 1157
Richmond, Virginia 23218-1157
Overnight Delivery: 1300 East Main Street, Richmond, VA 23219
Phone: 804-371-9631
Web site: www.scc.virginia.gov/pages/Bureau-of-Insurance
Email: AgentLicensing@scc.virginia.gov

QUESTIONS ABOUT EXAMINATION OR PRELICENSING

Prometric
Website: www.prometric.com/Virginia/insurance
Tel: (866) 891-6396
Fax: (800) 347-9242
TDD User: (800) 790-3926

Military Service Members & Their Families

 Veterans who sit for certain Virginia insurance examinations can be reimbursed
up to $2,000 for each exam under the GI Bill.
Exam Fee  The GI Bill education benefits are available through the U.S. Department of
Veterans Affairs (VA).
Reimbursement  Dependents of totally disabled veterans or veterans who died in service may
also use this service under certain conditions.
Program  Reimbursements are only paid directly to the veteran or other eligible person
after submitting proof of payment.

Other fees connected with obtaining a license such as insurance license application
processing fees or costs for classes to prepare for the insurance licensing exams are
not reimbursable under the GI Bill®. Veterans can be reimbursed under the GI Bill®
regardless of the number of insurance agent licensing exams they take or the
number of times they take an exam.
For questions about insurance licensing examination reimbursement, visit the
Veterans Affairs website or call 888-GIBILL-1 (888-442-4551).
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Virginia Licensing Requirements

Licenses that
Require LICENSES THAT REQUIRE EXAMS
Exams The Bureau issues seven (7) different license types that require examinations
across three categories:
(1) Agents
(2) Consultants
(3) Public Adjusters

Visit the Bureau’s website for complete licensing procedures. Apply online
through Sircon or NIPR. Candidates seeking licenses within these categories are
required to pass an exam as described below.

AGENT LICENSE
Virginia resident applicants are required to pass an exam for the following five
license types before applying:
 Life and Annuities
 Health
 Property and Casualty
 Personal Lines
 Title

If the license terminates for any reason, a resident must pass the examination
again prior to applying for the license.

Holding one of these five agent license types would enable you to sell several
classes of insurance. Property & Casualty includes Personal Lines; therefore, do
not apply for both.

CONSULTANT LICENSES
The Bureau issues two insurance Consultant licenses that require Virginia resident
applicants to pass an exam before licensing:

 Life and Health Consultant - Life and Health exam*

 Property and Casualty Consultant - Property and Casualty exam*

* If you are already a licensed Life & Annuities and Health / Property & Casualty
agent, you are not required to pass the exam if applying for the corresponding
consultant license.

Anyone who charges a fee to advise or purports to advise in area of Life &
Annuities Insurance, Accident and Sickness Insurance, Property and Casualty
Insurance, or Health Care Services as defined in the Code of Virginia is required to
be licensed as an insurance consultant. Following are the only exceptions:
• A licensed attorney acting in a professional capacity.
• A trust officer of a bank acting in the normal course of his or her
employment.
• An actuary or certified public accountant who consults during the normal
course of business.
• Any person employed as a risk manager who consults for his or her
employer only.

PUBLIC ADJUSTERS
Virginia resident applicants must pass the Public Adjusters exam before applying.

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Licenses LICENSES WITH NO EXAM REQUIRED

The Bureau also issues Limited Lines, temporary or otherwise restricted licenses,
that Do Not and several miscellaneous licenses that do not require applicants to pass a
Require required exam, such as:
Exams  Limited Lines Life and Health
 Limited Lines Property and Casualty
 Limited Lines Credit
 Motor Vehicle Rental Contract
 Temporary Life and Health*
 Temporary Life and Health (Debit Only) *
 Temporary Property and Casualty*
 Managing General Agent***
 Reinsurance Intermediary Broker***
 Reinsurance Intermediary Manager***
 Viatical Settlement Broker
 Viatical Settlement Provider***
 Surplus Lines Broker**

* Temporary Licenses are available to resident individual applicants meeting

specific statutory requirements.

Temporary licenses are issued in the following circumstances:

Upon the death of an agent, to his personal representative, surviving spouse,

employee, child or next of kin;

Upon the inability of an agent to act because of sickness, injury or mental

incapacity, to his spouse, child, next of kin, employee or legal representative;

Upon the sale of the agent's business, to any person employed in the business. In
the event no person is available and suitable for licensing and appointment, the
Commission may license and appoint any other suitable person; or

To an applicant who is to be an appointed agent of a home service insurer, and

who will be assigned a debit and will actually collect the premiums on insurance
contracts during the period of such temporary license.

** Residents must hold a Property and Casualty License.

*** Visit the Bureau’s website for licensing requirements.

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Scheduling Your Exam

Registering Prometric provides computerized testing through its multistate testing network. You
may take the exam at any Prometric test center in the United States or our
and Remote Proctored network. Follow the instructions here to register and schedule
Scheduling an appointment.
Information Testing Accommodations. If you require an Americans with Disabilities Act (ADA)
accommodation(s) or English as a Second Language (ESL) additional time, see the


“Testing Accommodations” section below.

Online

By fax or mail
You may fax the completed Exam Registration Form found at the end of this bulletin
to Prometric to (800) 347-9242. You must also include the completed Credit Card
Payment Form (Visa, MasterCard or American Express) with the cardholder's
signature.

OR
You may mail the completed Exam Registration Form and the appropriate exam fee
to the address on the form. When registering by mail, you may pay the exam fee by
Visa, MasterCard or American Express, company check, cashier’s check or money
order. Personal checks and cash are not accepted.

If paying by credit card, you must also include the completed Credit Card Payment
Form (Visa, MasterCard or American Express). The cardholder’s signature must be
on the Form.
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By phone
If you are unable to schedule online, you may schedule the examination by calling
(866) 891-6396.

Between 8 a.m. and 9 p.m. (Eastern Time), Monday through Friday, and *
Between 10 a.m. and 3 p.m. (Eastern Time), Saturday and Sunday.

Please have your exam and credit card information for payment available.

Note An exam registration remains valid for 90 calendar days after it has been
processed. It then will expire without further notice at that time. We recommend
that you do not register for your exam until you are prepared to take it. If you
allow your exam registration to expire or did not pass your exam, you must re-
register. Another exam registration fee is required.

Reschedule and Cancellation

If you wish to change your exam date or time, you must do so at least 24 hours
prior to your appointment using the Reschedule/Cancel option on the website or by
contacting Prometric's automated voice response system is 866-891-6396 (in North
America). There is no charge for changing an appointment within the same testing
window if the change is made at least 24 hours prior to your appointment.

If you paid online and cancel your exam, the card you used will be automatically
refunded. However, if you registered through mail or fax using any form of
payment, after you cancel your exam, you must initiate a refund by completing the
refund form.

Prometric will review refund requests and email decisions to you within 7-10
business days of receipt unless further research and/or documentation are required.
Prometric reserves the right to request documentation to support any illness or
emergency claim. Refund requests made via phone will not be accepted.

If you change or cancel your appointment without proper notice, you will forfeit your
examination fee(s).

If absent or late for your appointment

If you miss your appointment, or arrive late and are not allowed to test, you will
forfeit your exam fee(s).

Holidays
Testing generally does not occur on federal holidays. Additional state holidays may
be observed in the state where you schedule the exam appointment.

Emergency Closings
Severe weather or an emergency could require canceling scheduled exams. If this
occurs, Prometric will attempt to contact you by phone; however, you may check for

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testing site closures by checking our website or calling Prometric at (866) 370-
3411. If the site is closed, the exam will be rescheduled without a rescheduling fee.

If a test center is open for testing and you choose not to appear for the
appointment, you will forfeit the exam fees and must reschedule and pay another
exam fee.

ADA Accommodation . Reasonable testing accommodations are provided to allow

Testing
candidates with documented disabilities recognized under the ADA an opportunity to
Accommodations demonstrate their skills and knowledge. Prometric makes every effort to provide
reasonable testing accommodations that enable all test takers to take examinations.

If you require testing accommodations under the Americans with Disabilities Act
(ADA), please complete and submit a Testing Accommodation Request Form
online or contact Prometric at (888) 226-9406 to obtain an Accommodation Request
Form.

Professional documentation of the disability must be submitted with the

Accommodation Request Form to aid Prometric in determining the appropriate
testing accommodations. Thirty days advance notice is required for all testing
arrangements. There is no additional charge for these accommodations.
ESL Accommodation. All examinations are given in English. If English is not your
primary language, you may qualify for additional time for the test by requesting an
ESL Authorization from Prometric. To request an ESL authorization, please submit:
• A personal letter requesting the authorization; and
• A letter from the English instructor or sponsoring company (on company
letterhead), certifying that English is not your primary language.

Please fax documents to 800.347.9242 and allow three (3) days for processing.
If your request is approved, Prometric may extend the time limit on your
examination to time-and-one-half or 150% of the normal time limit. Prometric will
inform you by mail whether your request for accommodation is approved. You
should not schedule your exam until you have received the confirmation email.
Exams scheduled before the ESL request has been approved will not include extra
time.

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Preparing for Your Exam

Being well prepared will help you pass your examination. This section
offers:
 Information about study materials.
 Information about practice exams.

Study Materials Not all questions on the examinations will necessarily be covered in your study
materials. The content outlines are updated periodically, and outdated study
materials may not be consistent with them. Where such discrepancies exist, the
outlines take precedence. Make sure your study materials cover the topics in
the outlines.

You are free to use materials of your own choosing to prepare for the license
examination. Neither the Bureau nor Prometric reviews or approves study
materials or pre-licensing schools. You may wish to contact insurance
companies, the company or agency you plan to work for, or local or state agents’
associations for courses and study materials in your location.

Virginia laws and regulations. All examinations cover Virginia laws and
regulations. You may wish to consult a standard statute reference, which is
generally available at any public or law library, or go to the Bureau’s website for
links to Insurance Laws and Regulations.

Content The license examination for each type of license consists of questions that test
Outlines knowledge of topical areas listed in the content outline for that examination. You can
view a complete outline specific to your examination online at our website.
Overview
Note Do not schedule the exam until you are familiar with all subject areas in
the applicable content outline.

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Practice Exams To take a practice exam, click here.

While practice exams contain general, non-state specific insurance questions, they
are created in the same format and use the same question types as the actual
licensure exams. Practice exams are designed to help you become familiar with the
computer-based testing process.

During the practice exam, you will get immediate feedback to correct and incorrect
responses as well as overall feedback at the end of the session just as you would
during the actual exam. Practice exams are available for:

 (LIPA) Life Insurance Producer/Agent Practice Exam in English and Spanish

 (HIPA) Health Insurance Producer/Agent Practice Exam in English and

Spanish

 (PIPA) Property & Casualty Insurance Producer Practice Exam in English only

There is no cost to take Prometric Practice Exams!

Question Types The examination contains four-option multiple-choice questions. These questions are
designed to be as clear and concise as possible while testing knowledge and
comprehension of insurance concepts as well as the application of the insurance
concepts. The design of the exam ensures that those who possess the required
knowledge of the specific insurance line of authority being tested should perform
well on the examination for which they prepared.
Question Formats. Three different multiple-choice formats are used. Each format is shown in the
following examples. An asterisk (*) indicates the correct answer in each sample
question.

Format 1—Direct Which one of the following is a type of health insurance policy designed to replace
question the wages of an insured that is unable to work due to an accident or sickness?
* 1. Disability Income Insurance Policy
2. Employer-Sponsored Group Major Medical Policy
3. Hospital Expense Insurance Policy
4. Special Risk Policy

Format 2— Benefits under workers’ compensation insurance are payable:

Incomplete 1. For bodily injury that is accidental or intentional
sentence
* 2. Regardless of the liability of the employer
3. Unless safety rules are violated
4. Up to a maximum of 30 percent of weekly wages

Format 3—All of A life insurance policy may include provisions that do all of the following EXCEPT:
the following 1. Restrict coverage if death is caused by suicide
except
2. Require evidence of insurability to reinstate coverage
* 3. Extend the contestable period beyond two years
4. Adjust proceeds if the insured’s age is misstated on the application

Experimental The examination may include some experimental questions that will not be scored. If
Questions present, they are distributed throughout the examination and will not be identified
as such. These are used to gather statistical information on the questions before
they are added to the examination as scored items. These experimental questions
will not be counted for or against you in the final examination score.

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You will be helping us help future test takers by completing experimental test
questions in your exam. We plan to use the experimental questions on future
exams based on your performance.

The questions will:

 be randomly distributed within your test

 not be counted in your final score

 time spent on the question not be deducted from your test time

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Taking Your Exam

Knowing what to expect when taking your examination may help you prepare for it.
This section contains:
 An overview of the testing process.
 Regulations that will be enforced at the test center.
 Information about the types of questions.
 A guide to understanding your examination results.
 Information about appeals.

Testing The exam will be administered by computer, but you do not need any computer
Process experience or typing skill to take the exam.
Arrival. You should arrive at least 30 minutes before the scheduled exam
appointment. This allows time for you to sign in and for staff to verify your
identification and complete all security checks.
Identification required. You must present two valid forms of identification before
you can test. That identification document must:
 Be government-issued (e.g., driver’s license, state-issued identification card or
military identification card).
 Contain both a current photo and your signature.
 Have a name that exactly matches the name used to register for the examination
(including designations such as “Jr.” and “III”).

 Candidates taking the Title examination must bring the original completed Title
Pre-Licensing Study Course Instructor’s Certification and Notarized Affidavit of
Course Completion Form, which may be found at the end of this bulletin.
 Primary ID (photograph and signature, not expired)
• Government-issued Driver’s License

• U.S. learner’s permit (plastic card only with photo and signature)

• National/State/Country ID card

• Passport/Passport Card

• Military ID/Military ID for spouses and dependents

• Alien Registration Card (Green Card, Permanent Resident Visa)

 Secondary ID (signature required, not expired). Identification must be in English.

• U.S. Social Security card

• Debit (ATM) or credit card

• Any form of ID on the Primary ID list

 If the ID presented has an embedded signature that is not visible (microchip) or is

difficult or impossible to read, the candidate must present another form of
identification from the Primary ID or Secondary ID list that contains a visible
signature.

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
Important: Failure to provide appropriate identification at the time of the exam
is considered a missed appointment. As a result, you will be required to pay another
full examination fee before making another appointment. If you cannot provide
the identification listed above, contact Prometric before scheduling the appointment
to arrange an alternative way to meet this requirement.

Remote Pro-Proctor Exams

You do not need any computer experience or typing skills to take your exam. After
you schedule an appointment, you will receive an e-mail confirmation, with:

 ProProctor™ User Guide

You should complete the system check, and installation of the ProProctor™ application
in advance of your test day. While you are not physically travelling to a test center, we
recommend that you use the 30 minutes prior to your appointment to review the testing
regulations and Environment Do’s and Don’ts and prepare to launch the Exam. The
exam may not be launched more than 15 minutes prior to your appointment time and
may not be launched more than 15 minutes after your appointment time.

You can also see if your computer and network will allow testing through ProProctor™
visit https://rpcandidate.prometric.com/ and complete the system check.

Test center Copyrighted questions. All test questions are the property of Prometric and are
protected by copyright. Federal law provides severe civil and criminal penalties for
regulations the unauthorized reproduction, distribution, or exhibition of copyrighted materials.

To ensure that all candidates are tested under similar conditions, the following
regulations and procedures will be enforced at each test center. The Remote
Proctor (RP) and/or Security Agent (SA) is authorized to dismiss you from the test
session for a violation of any of the Testing Regulations, including exhibiting abusive
behavior towards the RP or SA. If you are found to have violated any of the
regulations during your exam, the RP is required to notify Prometric and your test
sponsor.

CONFIDENTIALITY OF EXAM CONTENT/SYSTEMS

• The computer-based test delivery system, tutorial, exam content, and
survey are the unpublished, confidential, and proprietary materials of
Prometric and/or your test sponsor.
• Communicating, publishing, reproducing, or transmitting any part of an
exam, in any form or by any means (e.g., verbal, electronic, written, etc.)
for any purpose is strictly prohibited.
• ANY reproduction or disclosure will result in the immediate filing of civil
and/or criminal charges against you and anyone directing or conspiring with
you.

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TEST CENTER CHECK-IN PROCEDURES & BREAKS

1 All exams are continuously monitored by video and audio recording.
2 You must present valid (unexpired) and acceptable ID(s) in order to take
your test. (See “Identification required” in the previous section).
3 Unauthorized personal items may not be accessible while testing. Such
items include, but are not limited to outerwear, hats, food, drinks, purses,
bags or briefcases, notebooks, watches, cell phones, electronic devices, or
wearable technology.
4 Eating, drinking, smoking, and chewing gum are prohibited during the
exam.
5 You will be required empty and turn all pockets inside-out and raise
shirt sleeves above your wrists prior to starting your exam.
6 If you are wearing eyeglasses, you will be required to remove them for
visual inspection to ensure they don’t contain a recording device.
7 You must also show your ID to the Test Center Administrator (TCA) and go
through the security checks after any break in testing.
8 You are prohibited from communicating, publishing, reproducing, or
transmitting any part of your test, in any form or by any means, verbal or
written, for any purpose.
9 Written notes, published materials and other testing aids are strictly
prohibited.
10 Light clothing items removed for comfort such as sweaters, suit jackets,
scarves, etc., must be hung on the examinee’s chair, not placed in laps or
on the workstation desktop. Outerwear such as heavy coats, parkas,
raincoats, etc., is not permitted in the immediate testing area.
11 Changing location while testing, turning off lighting or audio, speaking to or
receiving aid from other individuals is strictly prohibited.
12 You are not allowed to use any electronic device or phone during breaks.
13 Candidates are required to be professional, civil and respectful at all times
while testing.
14 Weapons are not allowed in any Prometric Test Center.

You are required to clear your testing area of personal items. Note the
following:
Personal
 Electronic equipment—cameras, tape recorders, cell phones, PDAs, pagers,
items etc.—is not permitted in the testing area.
Other personal items—briefcases, backpacks, etc.—are not permitted in the
testing area.
Prohibited Items and Examinee Conduct in the Test Center
• Written notes or electronic devices discovered in the test room will be
confiscated by the Test Center Administrator.
• Only soft ear plugs (with no wires/cords attached) and center-supplied
tissues are permitted in the test room.
• All materials issued by the TCA must be returned at the conclusion of
testing. Used scratch paper must be returned before new scratch paper will
be issued by the TCA during your exam. If testing ProProctor, an online
scratchpad is available for use during your exam.

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• Talking to other candidates in the test room, referring to their screens,

testing materials or written notes is strictly prohibited. Note: Client/test
sponsor practice policies shall supersede these regulations if a conflict
exists.

Failure to follow any of these security procedures may result in the disqualification of
the examination. Prometric reserves the right to audio and videotape any
examination session.
Visit our website for more information on Prometric test center regulations.

Please note: Test center administrators are not allowed to answer any questions
pertaining to the exam content. If you do not understand a question on the
examination, you should answer the question to the best of your ability.

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Exam Results At the end of the exam, the score will be shown on the screen and you will receive
an emailed score report. The report indicates the overall score and grade, including
the numerical percentage of questions answered correctly and whether you passed
or failed.

The report also displays the correct percentage in each major section of the exam,
as defined by the exam content outline. These section scores are shown to guide
you, or your employer and/or trainer, about areas requiring additional preparation
for retesting if you do not pass the exam. Even after you pass, you may want to
focus on these areas as you begin to provide insurance products and services to the
public.

Score Report
Note that the section percentages will not average out to your total percentage
score. That is because individual examination outline sections are allocated different
numbers of questions on the examination. Your total percentage score is computed
by dividing the number of questions you answered correctly by the total number of
questions in the examination. The total score is not computed by adding the section
percentages and dividing by the total number of sections.
Duplicate score report. You may go to the Score Report Portal to view and print
your report.

RETAKING THE EXAM

The candidate must wait 24 hours before making a reservation for re-examination.
After the third time of failing the exam, Virginia law requires a 30-calendar day
waiting period before retaking the exam.

Appeals Prometric’s goal is to provide a quality examination and a pleasant testing

Process experience for every candidate. If you would like to submit an appeal concerning
examination content, registration, scheduling or test administration (testing site
procedures, equipment, personnel, etc.), please submit an appeal by visiting our
website and clicking on “Request an Appeal”.

Once submitted you will receive an email response within 20 days indicating whether
your appeal has been approved.

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Applying for Your License

This section offers information about:
 Applying for your license.
 License Requirements by residence.
 Licensing fees.
 Other licensing information.
Applicants should visit the Bureau’s website for more information about licensing,
including FAQs.

Applying for Your License

After passing the exam (residents only), submit the following to the Department:

 Fingerprinting
o Resident applicants must be fingerprinted. Applicants will create an
account at http://fieldprintvirginia.com/ and use FieldPrint Code
“FPVABOICHRR” to ensure that the results are provided to the
Bureau of Insurance.
o Fingerprints must be no older than 90 days for use with an
application.
o Fingerprints once on file with the Bureau of Insurance are valid for
one year.
 Visit the Sircon’s website to apply online for your license.
o All related documents should be attached to the application.
o Applications are processed in date order. Allow 15 business days
for processing.
o Allow a minimum of 30 business days from the time
documentation is submitted for applications with affirmative
background questions. Refer to the Misdemeanor and Felony
checklists in this bulletin for additional information.
o Applications are closed after 30 calendar days if all required
documentation is not provided and a new application with a
nonrefundable application processing fee will be required.

 Virginia law requires that you provide a residential street address as your
address of record. DO NOT USE A BUSINESS ADDRESS (INCLUDING
PO BOX) AS YOUR RESIDENCE OR MAILING ADDRESS.

 The license application processing fee is nonrefundable and

nontransferable
 Exams remain valid for license applications for 183 calendar days.
For complete licensing procedures, visit the Bureau’s website.

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REQUIREMENTS FOR INDIVIDUALS MOVING TO VIRGINIA

Individuals with nonresident licenses moving to Virginia must submit an application to
become a resident agent. Resident licenses in the former state must be inactive to apply
for a Virginia resident license.

The Bureau will verify licensing status through the NAIC’s Producer Data Base.
Applicants can obtain any line of authority held in their previous home state within 90
calendar days of cancelling the previous resident license. If the application and
nonrefundable processing fee is not submitted within 90 calendar days of cancelling the
agent’s previous resident license, all Virginia resident pre-licensing requirements will
need to be satisfied in order to be issued a license.

An agent with an active nonresident Virginia license will be granted 90 calendar days
from the date the previous home state licenses were cancelled to submit their resident
license application. During the 90-calendar day period, an agent may continue to operate
under their nonresident Virginia license while applying for a resident Virginia license.
Appointments made under the nonresident license will remain in effect during the 90-
calendar day period, unless terminated for other reasons.

Agents that obtains a Virginia resident license within the 90-calendar day period,
transfer any active appointments automatically when the license is issued. If, at the end
of the 90-calendar day period, the agent has not obtained a resident license, the
equivalent nonresident license(s) and associated appointment(s) will be canceled.

For complete licensing procedures, visit the Bureau’s website.

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License Application and Forms

This section provides printable copies of various forms and information that may be needed or
helpful for completing them. It contains the following:
 Examination registration form.
 Instructor’s Certification for Title Insurance and Affidavit of course completion form.

Misdemeanor Conviction Checklist

Prior to applying for the license:

Normal processing time for applications with affirmative background questions is a minimum of 30
business days from the date we receive all documentation necessary to review the application.
Applications are closed after 30 calendar days if all required documentation is not provided and a
new application with a nonrefundable application processing fee will be required.

❑ Pass appropriate pre-licensing examination (residents only).

❑ Resident applicants must be fingerprinted. Applicants will create an account at
http://fieldprintvirginia.com/ and use FieldPrint Code “FPVABOICHRR” to ensure that the results are
provided to the Bureau of Insurance.❑ Write a detailed statement explaining the circumstances surrounding
each offense.
❑ Obtain a copy of the charging document.
❑ Obtain a copy of the court document that demonstrates the final disposition of the case.
❑ Obtain a copy of the sentencing order.
❑ If applicable, obtain a copy of the court document or letter from the probation officer indicating completion
of probation.
Request court documents from the Clerk of the Court that had jurisdiction over your case.
❑ If applicable, obtain documentation demonstrating the conviction has been pardoned or expunged.
❑ Visit Sircon to apply for the license and attach all of the above-referenced documents to the application as
a PDF file.

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Felony Conviction Checklist

Prior to applying for the license:

Normal processing time for applications with affirmative background questions is a minimum of 30
business days from the date we receive all documentation necessary to review the application.
Applications are closed after 30 calendar days if all required documentation is not provided and a
new application with a nonrefundable application processing fee will be required.
❑ Pass appropriate pre-licensing examination (residents only).
❑ Resident applicants must be fingerprinted. Applicants will create an account at
http://fieldprintvirginia.com/ and use FieldPrint Code “FPVABOICHRR” to ensure that the results are
provided to the Bureau of Insurance.❑ Write a detailed statement explaining the circumstances surrounding
each offense.
❑ Obtain a copy of the charging document.
❑ Obtain a copy of the court document that demonstrates the final disposition of the case.
❑ Obtain a copy of the sentencing order.
❑ If applicable, obtain a copy of the court document or letter from the probation officer indicating completion
of probation.
Request court documents from the Clerk of the Court that had jurisdiction over your case.
❑ If applicable, obtain documentation demonstrating the conviction has been pardoned or expunged.
❑ If applicable, obtain documentation that Civil Rights have been restored.
❑ If applicable, obtain a signed letter from your employer or prospective employer on letterhead indicating
they are aware of the felony conviction (residents only).
❑ If applicable, obtain a copy of the 1033 consent approved by your home state (nonresidents only).
❑ Visit Sircon to apply for the license and attach all of the above referenced documents to the application
as a PDF file

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Exam Content Outlines

The following outlines give an overview of the content of each of the Virginia insurance examinations. Each examination will include
questions on the subjects contained in the outline. The percentages indicate the relative weight assigned to each section of the
examination.

For example, 10 percent means that 10 questions will be drawn on a 100-question examination and 15 will be drawn on a 150-
question examination.

You can access your outlines by going to the Prometric website.

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1 - Social Security Disclosure

Exam Registration Form

Virginia Insurance Examinations
To conveniently register online, please go to www.prometric.com/virginia/insurance

Print or type clearly and neatly. Incomplete or illegible forms will not be processed.
Last Name First Name Middle Name

Residence Address (Your address of legal residence is required) Date of Birth

City State ZIP Code Daytime Phone Number (including

area code)
( )
Employer (insurance company, if known) Evening Phone Number (including
area code)
( )
E-mail address (applications without an email address may experience delays) Fax Number (including area code)
( )

Series Examination Title Content Time Examination Fee

11-01 VA Life, Annuities & Health Exam 150 mins $35
11-03 VA Property & Casualty Exam 150 mins $35
11-04 VA Title Exam 90 mins $35
11-05 VA Life & Annuities Exam 120 mins $35
11-06 VA Health Exam 120 mins $35
11-07 VA Personal Lines Exam 120 mins $35
11-08 VA Public Adjuster Exam 60 mins $35
Total Fee

Registration fees are nonrefundable. Fees may be paid by cashier’s check, company check, money order,
MasterCard , Visa or American Express. Make company checks, cashier’s checks and money orders payable to
Prometric. Please put your phone number on the check. Personal checks and cash are not accepted. To
pay by credit card (when registering by mail or fax), please complete the Credit Card Payment Form on the
next page and fax to 800.347.9242, or send this completed form along with the appropriate fee to:

Prometric
ATTN: VA Insurance Examination Registration
7941 Corporate Drive,
Nottingham, MD 21236

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Credit Card Payment Form

Print or type clearly and neatly. Incomplete or illegible forms will not be processed.

Card Type (Check One)

MasterCard Visa American Express
Card Number Expiration Date

Amount

$ __ __ __ . __ __
Name of Cardholder (Print)

Signature of Cardholder

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I, , hereby certify that

Please print your full name Please print full name of student
attended and successfully completed the required pre-licensing study course in preparation for the title examination. I
further certify that the course was taught under my supervision, that the curriculum included all materials in the
Examination Content Outline approved by the Virginia State Corporation Commission as set forth in Section 38.2- 1814.1
of the Code of Virginia, as amended, and that the individual named above attended the full number of classroom or
equivalent distance learning hours required by said section of the Code of Virginia, as indicated below. I further certify
that the following information is true and correct.

Course provided and number of classroom hours

Title Insurance – 16 CLASSROOM hours of instruction, or equivalent number of distance learning hours or a combination
thereof were provided

Course Completion Date:

Note:
§ 38.2-1814.1 of the Code of
Virginia states in part: “An
instructor who is found to have
submitted a materially false
certification that an Signature of Instructor
applicant completed the
requisite number of
classroom or distance
education hours shall be
deemed to have committed a
( ) Check if you are licensed as an insurance agent in Virginia
knowing and willful violation of
this section and be subject to
the penalties as set forth in Business Address of Instructor
§ 38.2-218. If the instructor is
also a licensed insurance
agent or insurance consultant,
the Commission may also
impose on the instructor the
penalties set forth in § 38.2- Business Telephone Number of Instructor
1831 or 38.2- 1843, as
applicable.” The penalties
referred to above include fines
of up to $5,000 for each
violation as well as
suspension or revocation of
the instructor’s agent or
consultant license(s).

You must submit this original form to the Proctor

at the testing center.
Do not submit this form to the Bureau of Insurance

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TITLE INSURANCE PRE‐LICENSING EDUCATION

INSTRUCTOR CERTIFICATION AND AFFIDAVIT OF COURSE COMPLETION
I hereby affirm that I have successfully completed the required pre‐licensing study course in preparation for the
Title Insurance examination. I understand that I must pass the Title Insurance examination within one year of
the date of completion of this study course and that if I fail to pass the Title Insurance examination within one
year of the completion of this study course, I must take a study course again before re‐testing.

Signature of Applicant

Full Legal Name

Residence Address

___________________________(City)_______(State)__________(Zip)

INSTRUCTORS CERTIFICATION
I hereby certify that the individual named above successfully completed the required pre‐licensing study course
in preparation for the Title Insurance examination. I further certify that the course was taught under my
supervision, that the curriculum included all materials in the Title Insurance Examination Content Outline
approved by the Virginia State Corporation Commission as set forth in Section 38.2‐ 1814.1 of the Code of
Virginia, as amended, and that the individual named above attended the requisite number of classroom or
equivalent distance learning hours required by said section of the Code of Virginia, as indicated below. I further
certify that the following information is true and correct.

Course provided and number of classroom hours

Title Insurance – 16 classroom hours of instruction, or equivalent number of distance learning hours or a
combination thereof were provided.

Course Completion Date:

Signature of Instructor

Full Legal Name

Business Address of Instructor

Business Telephone Number of Instructor

You must submit this original form to the Proctor at the testing center.
Do not submit this form to the Bureau of Insurance
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