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What Can SAP Joule Do and Its Future Scope

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87 views18 pages

What Can SAP Joule Do and Its Future Scope

Uploaded by

Jontynikhil
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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WHAT CAN SAP

JOULE DO AND ITS


FUTURE SCOPE
Unlocking Today's Potential,
Envisioning Tomorrow's Horizon
Capabilities of
SAP Joule
Streamlined Interactions:
Joule simplifies and accelerates tasks by
providing intelligent insights and
personalized outcomes. Users can ask
questions in natural language and receive
accurate technical and business process-
related information.

Enhanced Efficiency:
Business users can execute transactional
tasks 90% faster and access SAP Help Portal
content 95% quicker without leaving their
SAP applications.

Smarter Insights:
Joule offers instant insights grounded in
business data, enriched by the business
context, helping users make better decisions
Automation and Integration:
Joule automates frequently performed
transactions and integrates seamlessly with
various SAP applications, including HR,
finance, ERP, sales, services, marketing, and
commerce.

Data Privacy and Security:


Joule is compliant with AI ethics, GDPR,
privacy controls, and SOC-II, ensuring data
privacy and security.

Role-Specific Outcomes:
Joule generates content tailored to specific
roles, from job descriptions to code,
enhancing productivity across different
business functions
What is SAP Joule
Future Scope
Broader Integration:
Joule will be integrated into more SAP
applications, including SAP Customer
Experience, SAP Ariba, SAP BTP for SAP Build
Process Automation, and SAP S/4HANA
Cloud.

Advanced Capabilities:
Future updates will include more
functionalities such as clocking in and out,
viewing pay statements, and writing
unbiased job descriptions in HR, as well as
generating process models in SAP Signavio
Enhanced Developer Tools:
Joule will offer capabilities for ABAP
developers to write and test code using
generative AI, and for consultants to simplify
SAP implementations.

Proactive Insights:
Joule will provide proactive and
contextualized insights from SAP solutions
and third-party sources, enhancing
decision-making and operational efficiency.

Continuous Improvement:
Joule will continuously improve as it learns
from the global SAP user community,
becoming more efficient and effective over
time
How does Joule
ensure Data Privacy
& Security
Data Privacy
Personal Data Handling:
Joule anonymizes any personal data (name,
email, phone number) submitted by users
before using it for continuous improvement
of the AI engine.

Users are warned not to submit sensitive


personal data like racial/ethnic origin,
religious beliefs, health information, or sexual
orientation.
Data Privacy
Data Isolation:
Joule is a multi-tenant application, meaning
data from different consumers (tenants) is
isolated and kept separate.

Compliance:
Joule is compliant with GDPR, privacy
controls, and SOC-II security standards for
data protection.

It handles user data, including personal


data, in a transparent and responsible
manner.
Data Security
Access Controls:
Only SAP product teams working on Joule
have access to submitted data on a need-
to-know basis for improving the AI engine.

Data Storage:
Submitted data is stored in log files within
Joule and automatically purged after a log
rotation threshold.

Network Security:
Joule runs on the secure SAP Business
Technology Platform (SAP BTP) with support
for Transport Layer Security (TLS)
connectivity
Data Security
Authentication and Authorization:
User authentication is handled by SAP
Authorization and Trust Management
service.

Authorization to access Joule is granted


through the end_user role in SAP BTP.

Data Sovereignty:
Joule works with company-controlled data,
ensuring data privacy is never an issue for
users
What measures
does Joule take to
Anonymize Personal
Data
Anonymization Process:
Personal data submitted by users, such as
first name, last name, business email
address, and phone number, is anonymized
before being used for continuous
improvement of Joule's natural language
processing engine.

Data Storage:
Submitted data is stored in log files within
Joule. These log files are analyzed by SAP to
improve Joule's functionality and accuracy.
The data is automatically purged after the
log rotation threshold is met.
Access Controls:
Only SAP product teams working on Joule
have access to the submitted data, and this
access is granted on a need-to-know basis
for the purpose of improving Joule.

User Warnings:
Users are presented with a note in the
functionality warning them not to submit
sensitive personal data, such as racial or
ethnic origin, religious beliefs, health
information, or sexual orientation.
P.S. Want to Upskill
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course catalog.

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