3382-Article Text-13892-1-10-20230731
3382-Article Text-13892-1-10-20230731
3 (2023)
e-ISSN: 2621-606X Page: 1319-1342
Regina Anindita1
Universitas Trisakti, Jakarta Barat, Indonesia
122012107003@std.trisakti.ac.id
Justine Tanuwijaya2
Universitas Trisakti, Jakarta Barat, Indonesia
justine@trisakti.ac.id
Abstract
INTRODUCTION
Improving job performance is in line with efforts to develop Human Resources
(HR) for civil servants who are qualified, competitive, and proud to serve the nation. This is
in line with the bureaucratic reform carried out in the framework of running good
governance and in line with the government’s priority programs outlined in the 2005-2025
National Long-Term Development Plan (RPJPN). Bureaucratic reform is related to
thousands of overlapping processes between government functions, involves millions of
employees, and requires a huge budget. One form of the reform setback program is
strengthening the implementation of employee management (State Civil Apparatus/ ASN).
Implementation of management employees is important because it is related to improving
ASN performance in it. A quality ASN is demonstrated by good performance and will have
a slow impact on increasing the performance of ministries or government agencies.
The government has issued regulations in the form of Regulation of the Minister of
Administrative Reform and Bureaucratic Reform of the Republic of Indonesia Number 25
of 2021 concerning the Simplification of Organizational Structure in Government Agencies
for Simplification of Bureaucracy. The regulation was then implemented in the form of
abolishing echelon III, IV, and V structural positions in government agencies. The follow-
up to the abolition of structural positions is the equalization of positions into functional
positions.
To observe employees in realizing Good Governance performance, it is necessary to
conduct a performance appraisal. The goal is to find out how far employees can carry out
their duties in accordance with the provisions set by the organization. If the employee can
achieve the performance standards set by the organization or even higher, then the
employee’s performance is good (high). Conversely, if employees cannot reach the
standards set, their performance is low (bad). Employee performance is determined by
many factors that influence performance, namely transformational leadership, motivation,
rewards, and job satisfaction.
With the current Ministry organizational structure consisting of Structural Officers
and Functional Officers as leaders of work units and work groups, leadership is an
important factor that can influence the employees (ASN) who are under them. The
leadership style that is currently being developed is transformational leadership.
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Transformational leadership is a leadership style that seeks to transform the values shared
by subordinates to support the vision and goals of the organization.
REVIEW OF LITERATURE
An official with a transformational leadership style is a leader who has visionary
insight and always strives to improve and develop the organization. Transformational
leadership is a leadership style that seeks to transform the values shared by subordinates to
support the vision and goals of the organization. Transformational leadership is described
as a process in which leaders play ideal role models and encourage creativity, provide
inspirational motivation, and engage in supporting and guiding followers to achieve the
shared vision and goals of the organization (Mahmood, Uddin, & Fan, 2018). Through the
transformation of these values, it is expected that good relations between members of the
organization can be built so that a climate of mutual trust arises between members of the
organization. Meanwhile, the characteristics of transformational leadership are as follows:
having idealism, inspiring, stimulating subordinates to think, paying attention to the people
they lead, and respecting the differences among the members they lead.
Motivation has different meanings, such as one’s desires, needs, wishes, and drives
(Badura et al., 2020). Motivation is the process of stimulating people to take appropriate
actions to achieve their goals or targets (Liu et al., 2021). Motivation can be considered as a
reaction that arises from within or outside of a person to make a response of encouragement
or avoidance (Suranta, 2002; Saputra et al., 2019). According to Nyinyimbe (2020),
motivation is an ideal tool for achieving employee goals, and superior performance at work,
which leads to organizational effectiveness.
Highly motivated employees are a competitive advantage for the organization
because their performance allows them to achieve predetermined organizational goals
(Adebisi and Oladipo, 2015) and with better conditions (Tran and Do, 2020). The
motivational system can be seen as a process that allows changes in methods to achieve
employee motivation through changes in the environment and working conditions (Glaz et
al., 2017). When employees feel admired and involved in organizational processes, such as
decision-making, they will increase their productivity levels and consequently become
more motivated (Dobre, 2013). According to Chipunza and Matsumunyane (2018), work
employees in making their own decisions and methods, increased job satisfaction, service
quality, and productivity are also important factors to consider (Pang and Lu, 2018). Pujol-
Cols and Dabos (2019) highlight the importance of organizations considering the working
conditions they offer employees to moderate the psychosocial impact of job satisfaction.
Job performance conceptually is the level of success of an employee in carrying out
work. Employee performance is one tool to see the behavior of an employee in carrying out
his work. Performance can describe the success or success of employees in carrying out a
job that is their duty. Performance can be displayed in the form of measurement results or
assessments with certain methods and techniques for the processes and results of one’s
work.
Job performance plays an important role in the success or failure of any company
(Yang & Ai, 2020). Companies must identify ways to produce the best performance from
their employees (Bao et al., 2021). Employee performance refers to how they carry out the
tasks and tasks assigned, including the results and behavior they show when performing
their tasks (Abbas & Sagsan, 2019). Dynamic companies make employee performance a
driving force for their success and continuously work to ensure their improvement (Jeni et
al., 2020). Performance can be measured in terms of quantity, quality, and/or work
efficiency (Tian et al., 2021). According to Campbell and Wiernik (2015), job performance
refers to certain patterns of behavior and results that can be observed and analyzed against
certain standards that an organization has put together based on all-encompassing goals.
Transformational leadership developed into a theoretical approach that is widely
used in the current leadership literature (Alrowwad and Abualoush, 2020; Chan, 2020;
Keskes et al., 2018) and has become one of the most studied leadership styles (Aboramadan
and Dahleez, 2020). Transformational leadership has a significant influence on employee
attitudes and behavior. In addition, transformational leadership has an impact on job
satisfaction (Jung and Avolio, 2000). Leadership explains how a person can influence
others to achieve certain goals. Transformational leaders can influence teams to increase
expected job performance and job satisfaction (Bass and Riggio, 2010). They help team
members grow and develop by responding to needs, empowering, and adapting to
individual, group, and organizational goals.
and vice versa, Alshmemri, Shahwan-Akl, and Maude (2017) reported that intrinsic factors
lead to greater employee motivation and promote work commitment in the workplace.
From an extrinsic motivation perspective, Catharina and Victoria (2015) cite job security as
one of the most integral extrinsic factors that have a sizeable impact on employee job
satisfaction. In addition, compensation, including salary and benefits, also has a direct
impact on employee job satisfaction. However, a study by Breaugh, Ritz, and Alfes (2018)
reported an insignificant relationship between intrinsic motivation and job satisfaction.
The linkage of motivation to job satisfaction greatly influences work results. High
motivation in a person is characterized by the emergence of the desire to obtain satisfactory
work results in carrying out his work. Research conducted by Hayati & Caniago (2014);
Nduka (2016); Jayaweera (2015) concluded that work motivation has a positive and
significant effect on teacher job satisfaction. Motivation influences teacher performance
positively. Then it was also reinforced by research conducted by de Juana-Espinosa &
Rakowska (2018) which concluded that there was a positive relationship between
motivation and job satisfaction.
H2: The Effect of Job Motivation on Job Satisfaction
Job satisfaction relates to one's feelings or attitudes about the job itself, salary,
promotion or educational opportunities, supervision, co-workers, workload, and so on. Job
satisfaction is a person's feelings and evaluation of his work, especially regarding his
working conditions, in relation to whether his work is able to meet his expectations, needs,
and desires. Nazir et al. (2016) stated that rewards play an important role in encouraging
employees to commit to persist which leads to greater job satisfaction. Based on research
conducted by Kumari et al. (2022) there is a positive influence relationship between
rewards and job satisfaction.
H3: The Effect of Rewards on Job Satisfaction
Several previous studies have noted that transformational leadership has a positive
influence on job satisfaction, productivity, and employee performance (Al-Amin, 2017;
Mangkunegara and Hudin, 2016; Manzoor et al., 2019). In particular, Mangkunegara and
Huddin (2016) investigated the effect of transformational leadership on job satisfaction and
job performance, and the results indicated that transformational leadership has a positive
effect on employee performance.
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transformational leadership, work motivation, rewards on job satisfaction, and the effect of
transformational leadership, job motivation, rewards, and job satisfaction on job
performance at the Ministry of Industry.
RESEARCH METHOD
This research is descriptive research with a quantitative approach. This study also
uses a quantitative approach that describes and summarizes various conditions, situations,
and variables. Data analysis is quantitative/statistical in nature with the aim of testing the
established hypotheses. Furthermore, the quantitative research design used is hypothesis
testing, to examine the influence of transformational leadership, motivation, and rewards
and their influence on job satisfaction and employee performance at the Ministry of
Industry.
Discussion of results should be argumentative and should point out how the
findings, theories, previous studies, and empirical facts are relevant and contribute
something new to the knowledge of Sharia economics development.
Characteristics of respondents based on gender can be seen that the respondents
each consisted of 109 men (54%) and 93 women (46%). The percentage is quite balanced
between male and female employees within the Ministry of Industry. Characteristics of
respondents by age group showed that the number of respondents in the age group 21-30
years was 73 people (36.1%), 31-40 years were 95 people (47%), 41-50 years were 25
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people (12.4%) and 9 people aged 51-60 years and over (4.5%). The demographic
characteristics of the respondents based on the age of the lecturers show that most of the
respondents are between 31 and 40 years old, 47%. This age includes the productive age
and the retirement period which is still long.
Characteristics of respondents based on education level showed that 69 respondents
(34.2%) had the last formal education degree and 133 respondents (65.8%) had
undergraduate education. Characteristics of respondents based on position showed that
respondents who had positions as executive staff were 98 people (48.5%), junior expert
functional officials were 57 people (28.2%), middle expert functional officials were 16
people (7.9%), structural officials as many as 6 people (3%), and others as many as 25
people (12.4%). Characteristics of respondents based on work experience were respondents
with 0–1 year of work experience of 38 people (18.8%), 1-5 years of work experience of 60
people (29.7%) 6-10 years of work experience of 20 people (9 .9%) 11-20 years of work
experience as many as 84 people (41.6%). Based on the characteristics of the respondents,
it shows that the respondents have quite diverse background profiles.
Evaluate R2
Based on the R2 value, it is known that the variables that influence job satisfaction
such as Transformational Leadership, Motivation, and Rewards, together have an effect of
0.710 or 71.0%, which means that job satisfaction is able to explain the variance of
Transformational Leadership, Motivation, and Rewards of 71%. The test results for the R2
value for the performance construct are 0.443 meaning that performance is able to explain
the variance of Job Satisfaction, Transformational Leadership, Motivation, and Rewards of
44.3%.
Goodness of Fit (GOF)
The following is the result of calculating the Goodness of Fit (GOF) model:
Table 2
The Results of the Average Communalities Index
Variable (AVE) R2
Transformational leadership 0.850
Job motivation 0.452
Reward 0.423
Job Satisfaction 0.685 0,710
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Based on the table, the average result for commonalities is 0.617. The calculation
results show that the GOF value is 0.617 more than 0.36 so it is categorized as a large GOF,
meaning that the model is very good (has high ability) in explaining empirical data.
Table 3
Examining the Hypothesis
performance at the 95% confidence level. The results of this study contradict the results of
previous research, namely research (Al-Amin, 2017; Mangkunegara and Hudin, 2016;
Manzoor et al., 2019) which found that transformational leadership has a positive effect on
job satisfaction, productivity and job performance. The results of this study also do not
strengthen the findings of Al Amin (2017) who noted that transformational leadership has a
positive effect on job performance and Buil et al. (2019) who reported a positive
relationship between transformational leadership and job performance.
The Effect of Job Motivation on Job Performance
Based on Table 3, the results of the hypothesis test for the second indicator of the
motivation coefficient have a value of 0.340. This value interprets that the high perceived
motivation is directly proportional to the high perceived job performance. The probability
value resulting from the test is 0.000 <0.05 (alpha 5%) so there is sufficient evidence to
state that there is a positive influence of motivation on job performance at the 95%
confidence level. The results of this study support the results of previous research, namely,
research by Kumari et al. (2021) who found that there is a significant positive relationship
between job motivation and job performance and is consistent with research by Riyanto,
Sutrisno, and Ali’s (2017) which found that there is an impact of job motivation on the
level of employee commitment and job performance. The results of this study also reinforce
the opinion of Saengchai, Siriattakul, and Jermsittiparsert (2019) which states that
enthusiasm naturally increases which will increase productivity when employees feel
motivated and competent.
Based on the results of this study, it shows the importance of performance
motivation in improving job performance which will have an impact on increasing
organizational productivity and effectiveness. Job motivation helps employees in self-
development and achieving personal goals, which in turn makes it easier for organizations
to achieve short-term goals and long-term goals. Organizations that can see and apply
motivation as a system that supports mature work performance achievers are able to run an
organization well because they understand how to make their workers try to give maximum
performance. Employee motivation is dominant in determining the success of every
organization and ensures that the work continues smoothly without hindrance and in a
proficient manner (Ahsan, Nasir, & Abbas, 2020; Zainal, 2017). Leaders must motivate
employees in order to improve organizational performance and productivity.
The Effect of Rewards on Performance
The results of the analysis of the sixth indicator in Table 3 show that the coefficient
of the award has a value of 0.404. This coefficient means that each time the perceived
reward increases by one unit, the employee’s perceived performance will increase. The
probability value resulting from the test is 0.000 <0.05 (alpha 5%) so there is sufficient
evidence to state that there is a positive effect of rewards on employee performance at the
95% confidence level. The results of this study support the results of previous research,
namely, research by Kumari et al. (2021) who found that there is a significant positive
relationship between rewards and job performance. The results of this study support
research conducted by Martono, Khoiruddin, and Wulansari's conclusions (2018) which
found that rewards play an important role in determining employee’s job performance in an
organization. Rewards play an important role in increasing employee morale to make
maximum efforts which have an impact on increasing employee performance and
organizational productivity. Organizational leaders use incentives to inspire their workers
to achieve their goals. In addition, an effectively designed reward program can attract new
talent to the organization and motivate current employees to meet predetermined work
standards and organizational goals.
The Effect of Job Satisfaction on Job Performance
Table 3 gives the results of testing the hypothesis of the seventh indicator of
satisfaction with a coefficient value of -0.025. These results illustrate that the perception of
job satisfaction is not directly proportional to job performance, if job satisfaction increases
then the perception of job performance does not increase in harmony. Table 3 also
summarizes the probability value of the relationship 0.798 > 0.05 (alpha 5%) from job
satisfaction to employee performance, so that there is sufficient evidence to state that job
satisfaction is not significant to job performance at the 95% confidence level. The results of
this study support previous research conducted by Hünefeld, Gerstenberg, and Hüffmeier
(2020) which showed that job satisfaction was not significantly associated with
performance and was labeled as having minimal or no relationship, as well as research
conducted by Alsafadi and Altahat (2021) who reported no significant relationship between
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job satisfaction and job performance. On the other hand, the results of this study contradict
several previous studies which proved that job satisfaction is strongly related to employee
job performance. Idris et al. (2020) suggested that job satisfaction creates happiness and
increases employee morale and motivation, which leads to increased productivity.
Wolomas, Asaloei, and Werang (2019) concluded that satisfied employees who have
positive feelings about their jobs tend to do their jobs better.
CONCLUSION
Based on the results of research conducted at the Ministry of Industry, it was
concluded that Transformational Leadership has a positive and significant effect on Job
Satisfaction. Job motivation has a positive and significant effect on job satisfaction.
Rewards have a positive and significant effect on job satisfaction. Transformational
Leadership has no significant effect on Job Performance. Job motivation has a positive and
significant effect on job performance. Rewards have a positive and significant effect on
performance. Job Satisfaction has no significant effect on job performance.
Transformational Leadership, Job Motivation, and Rewards have an important role in
determining employee Job Satisfaction. Organizational leaders can use Job Motivation and
Reward factors to improve employee performance. The research model uses five (5)
variables with each relationship in the research model being analyzed by SEM-PLS.
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