A TECHNICAL REPORT

ON

STUDENT INDUSTRIAL WORK EXPERIENCE SCHEME (SIWES)

UNDERTAKEN AT OFFICE OF THE DEPUTY REGISTRAR,
ADEKUNLE AJASIN UNIVERSITY, AKUNGBA – AKOKO, ONDO
STATE.

BY

ALADE VICTOR OLUWASEYI

MATRIC NO: 200604028

SUBMITTED TO

THE DEPARTMENT OF PUBLIC ADMINISTRATION

FACULTY OF ADMINISTRATION AND MANAGEMENT SCIENCES
ADEKUNLE AJASIN UNIVERSITY, AKUNGBA AKOKO,
ONDO STATE, NIGERIA.

IN PARTIAL FULFILMENT OF THE REQUIREMENT FOR THE

AWARD OF BACHELOR OF SCIENCE B.SC. (Hons) DEGREE IN
PUBLIC ADMINISTRATION

APRIL 2024 – OCTOBER 2024

i
 CERTIFICATION

This is to certify that this report was written by Alade Victor Oluwaseyi with the
Matriculation Number 200604028 from the Department of Public Administration, Faculty of
Administration and Management Sciences, Adekunle Ajasin University, Akungba Akoko,
Ondo State. Based on the Students industrial work Experience Scheme (SIWES) undertaken
at Office of the Deputy Registrar, Adekunle Ajasin University, Akungba Akoko, Ondo State.

_____________________ ____________________
STUDENT DATE

_____________________ ____________________
SIWES COORDINATOR DATE

______________________ ____________________
HEAD OF DEPARTMENT DATE

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 ACKNOWLEDGEMENTS

I would like to express my heartfelt gratitude to everyone involved in different facets of

my Industrial Training. I am especially thankful to all the staff of the Office of the Deputy
Registrar, Adekunle Ajasin University, Akungba Akoko, Ondo State, for making my training
both enriching and informative.

I would also like to extend my appreciation to the Head of the Department, Dr. Dare
Arowolo, for his unwavering support and commitment to our Industrial Training. My sincere
thanks go to the following lecturers from the Department of Public Administration who
provided invaluable education: Dr. Clement Oluwasuji, Dr. Celestine Jombo, Dr. Adegbite
Aboluwoye, and Mr. Wale Bamigbose. I pray that they receive the rewards for their hard
work.

I am particularly grateful to my parent, Mr. and Mrs. Alade as well as my supervisors at

the organization, Mr. Ogedengbe (Deputy Registrar), Ms. Akinawonu (Dr. VC), Mr. Sterling
(PA. VC) and Mr. Jerry. Additionally, I am thankful to my SIWES colleagues, Ilemobayo
and Sterling, for their companionship during this training experience. May God bless
everyone abundantly. Amen!

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 DEDICATION
]]]]]]]]]]]] I dedicate this report to God Almighty for his unconditional love, protection and guidance
throughout the duration of the sixmonths Industrial Training Program.

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 TABLE OF CONTENTS
Title Page
Certification
Acknowledgements
Dedication
Table of Contents
Executive Summary
Chapter One
 Introduction
 Objectives of SIWES
 Objectives of the Report
Chapter Two
 Nature of Business/Literature Review of Industry
 History of Adekunle Ajasin University, Akungba – Akoko, Ondo State.
 The Adekunle Ajasin University, Akungba – Akoko, Ondo State Mission/Vision
Statement.
 Management Structure of Adekunle Ajasin University, Akungba – Akoko, Ondo
State.
 The Adekunle Ajasin University, Akungba – Akoko, Ondo State in Nigeria and
Market/Services Situation.
 Economic Environment in which Adekunle Ajasin University, Akungba – Akoko,
Ondo State Operates
Chapter Three
 Duties/What You Learnt (Experience)
 Brief description of work done.
 Skills developed and techniques learnt.
 Practical challenges faced at work.
 Theoretical principle learnt during the program. [Theory vs. Experience]
 Specific contributions made to Office of the Deputy Registrar, Adekunle Ajasin
University, Akungba – Akoko, Ondo State.
 Future of Adekunle Ajasin University, Akungba – Akoko, Ondo State within the
Nigerian economy.

Chapter Four

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  Relevance of experience to course of study.
 Glossary of words and industrial experiences learnt.
Chapter Five
 Recommendation
 Conclusion

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 EXECUTIVE SUMMARY

Student Industrial Work Experience Scheme (SIWES) is an essential component of the

academic curriculum for students in Nigeria, particularly those in technical and professional
fields such as public administration, business administration, and information technology.
The scheme was introduced to bridge the gap between theoretical knowledge acquired in
classrooms and practical skills needed in the workplace. The Student Industrial Work
Experience Scheme (SIWES) was officially established in Nigeria in 1973 by the National
Universities Commission (NUC). The program was aimed primarily at University students,
with an emphasis on administration and technology disciplines. The main objective of
SIWES is to provide students with opportunities to gain practical experience in their
respective fields, enhance their technical skills, and develop a better understanding of
industrial work environments. It serves to reinforce the theoretical knowledge gained during
academic studies with life application.
SIWES is typically scheduled for the penultimate or final year of study, depending on the
institution’s program structure. Students are required to undertake a specified duration of
industrial work, which is usually between 3 to 6 months. Students are assigned to various
industries, companies, and governmental agencies, where they are expected to work on real
projects under the supervision of experienced professionals. After completing their industrial
training, students must submit a report detailing their experiences, the skills they acquired,
and the projects they participated in. This report often forms a significant part of their
academic assessment. Over the years, the SIWES program has evolved to include a wider
range of disciplines beyond engineering and technology, encompassing areas such as
agriculture, medical sciences, and social sciences. This expansion aims to meet the diverse
needs of various academic programs in Nigerian universities. Various institutions and
regulatory bodies have refined and standardized the guidelines for conducting SIWES to
enhance the relevance and quality of the training.
Today, SIWES remains a crucial part of the Nigerian educational system, helping to
prepare graduates for the workforce by providing them with invaluable practical experience.
The scheme is monitored by institutions and organizations to ensure quality and relevance to
the students' fields of study. Despite its successes, SIWES faces challenges, including
inadequate placements, misconduct from some industrial supervisors, and the need for better
alignment between industry requirements and academic curricula. Ongoing efforts are being
made to address these issues through partnerships between academic institutions and

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industries. The Student Industrial Work Experience Scheme (SIWES) has played a significant
role in shaping the practical skills of Nigerian students and enhancing their employability in
competitive job markets. By allowing students to gain firsthand experience in their fields,
SIWES contributes to the overall development of a skilled workforce that is essential for the
economic growth and development of Nigeria. As the program continues to evolve, it
remains critical to adapt to changing industry demands and improve the quality of training
provided to students.

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 CHAPTER ONE

INTRODUCTION

The Students Industrial Work Experience Scheme (SIWES) is a skills training

initiative aimed at preparing university and tertiary institution students for the industrial
work environments they may encounter after graduation. It is a structured program with
specific career objectives designed to enhance the occupational competencies of its
participants (Mafe, 2009). As a result, SIWES is a mandatory requirement for graduation
for all Nigerian university students enrolled in certain courses.
SIWES is recognized as the official training program included in the approved
Minimum Academic Standards for various degree programs across Nigerian universities.
The objective of the scheme is to bridge the gap between theoretical knowledge and
practical application in fields such as Sciences, Agriculture, Medical Sciences (including
Nursing), Engineering and Technology, Management, Information and Communication
Technology, and other professional educational tracks in Nigerian tertiary institutions. It
aims to familiarize students with machinery and equipment, professional working
methods, and safety practices in industrial, office, laboratory, hospital, and other work
environments.
Before the introduction of this scheme, industrialists and employers were concerned
that graduates from Nigerian universities lacked the practical training necessary for
employment in various industries and organizations. They observed that the theoretical
education provided in higher institutions did not align with the needs of employers.
Consequently, the Industrial Training Fund (ITF) initiated the design of the scheme in
1973.
SIWES operates as a collaborative program involving students, universities, and
employers. It is funded by the Federal Government and jointly managed by the Industrial
Training Fund (ITF) and the National Universities Commission (NUC).

OBJECTIVES OF SIWES
The Student Industrial Work Experience Scheme (SIWES) serves several important
objectives that contribute to the educational and professional development of students in
Nigeria. Here are 15 key objectives of SIWES:

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1. To provide students with experience in industrial settings that complements their
theoretical knowledge.
2. To enhance students’ technical skills and competencies relevant to their fields of study.
3. To expose students to the work environment, tools, and equipment they are likely to use
in their future careers.
4. To familiarize students with professional work methods, standards, and ethics in their
respective industries.
5. To develop students’ ability to identify problems in the workplace and come up with
practical solutions.
6. To enable students to build professional networks that can aid in their career
development and job placements after graduation.
7. To improve the employability of students by equipping them with the necessary skills
and experience sought by employers.
8. To educate students about safety practices and procedures that ensure a safe working
environment.
9. To help students understand the organizational structure of different workplaces and the
importance of teamwork and collaboration.
10. To provide insights that help students make informed decisions about their career
paths and postgraduation plans.
11. To feedback into the academic curriculum and inform educational institutions about
industry needs, ensuring that programs remain relevant.
12. To facilitate the integration of technical theory with practical applications, reinforcing
learning outcomes.
13. To promote personal growth, accountability, and work ethics among students through
real life experiences.
14. To allow students to explore various sectors and industries, broadening their
understanding of different career options.
15. To contribute to the national workforce by nurturing skilled graduates equipped to
meet the demands of various industries.

OBJECTIVES OF THE REPORT

The objectives of the report are as follows:
1. To provide a detailed summary of the student's work experiences gained throughout the
SIWES program.
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2. To demonstrate the student's comprehension of the industry and the skills acquired
during the program.
3. To evaluate the student's performance and their contributions to the organization.
4. To identify areas where the student can improve and offer potential solutions.
5. To present recommendations for the student’s continuous skill and knowledge
development within the industry.
6. To create a documented record of the student's work experience, which can serve as an
asset for future job applications and interviews.
7. To give constructive feedback to the university or polytechnic regarding the quality of
training provided to students and to identify areas within the curriculum that may need
improvement.
8. To support the university in maintaining connections with industries by preparing
graduates who can make valuable contributions to their organizations.
9. To highlight the student’s achievements during the SIWES program, including project
completions, timely submissions, and contributions to the organization's goals.
10. To discuss any challenges the student encountered during the program and the
strategies they used to address them.

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 CHAPTER TWO
NATURE OF BUSINESS/LITERATURE REVIEW OF INDUSTRY
HISTORY OF ADEKUNLE AJASIN UNIVERSITY, AKUNGBA – AKOKO,
ONDO STATE
Adekunle Ajasin University, AkungbaAkoko (AAUA) is a state government owned and
operated Nigerian university. The university is located in AkungbaAkoko, Ondo State,
Nigeria. Adekunle Ajasin University was established as Obafemi Awolowo University in
March 1982 by the government of the old Ondo State, headed by the late Chief Michael
Adekunle Ajasin. The immediately succeeding military government of Navy
Commodore Michael Bamidele Otiko changed its name to Ondo State University in 1985. Its
relocation to AkungbaAkoko in the new Ondo State became imperative in 1999, following
the creation of a new state out of the old Ondo three years earlier in October 1996.
The bill backing the relocation was signed into law by the then Governor of the State,
Chief Adebayo Adefarati, in November 1999, and that prompted the movement of a crop of
workers from the old site in AdoEkiti to AkungbaAkoko on 1 December 1999. The bill for
yet another name change, this time to Adekunle Ajasin University, in order to immortalise the
late Governor Ajasin, was signed into law by Governor Adefarati in 2004 following the
demise of the former. The amended and subsisting statute of the university was signed into
law in November 2007 by yet another governor, the former Governor Olusegun Agagu. In
these circumstances, it can rightly be said that while the history of AAUA started in 1982, its
relocation on 5 November 1999 marked the beginning of the second phase of its history now
in its present location, AkungbaAkoko.
Adekunle Ajasin University, AkungbaAkoko (AAUA) started its academic journey
with a handful of faculties, including Arts, Science, Law, and Social and Management
Sciences. Since its inception, the university has experienced growth in student enrollment,
academic programs, and infrastructural development. The university administration has
focused on elevating the standards of education through research, community service, and
collaborations with other institutions. Over the years, AAUA has strengthened its academic
reputation, becoming a respected institution for higher learning in Nigeria. It has made
significant contributions to educational research and community development in Ondo State
and beyond. As of now, it continues to play a vital role in shaping the future of its students
and contributing to the broader societal development in Nigeria.
Under the stewardship of various Vice Chancellors, the university has witnessed
infrastructural development, including the construction of lecture halls, administrative
4
buildings, and recreational facilities. Today, Adekunle Ajasin University stands as a
significant educational institution in Nigeria, recognized for its commitment to academic
excellence and community service. It continues to play an important role in fostering human
capital development in Ondo State and Nigeria as a whole, upholding the legacy of its
namesake through a robust educational framework aimed at producing leaders equipped to
tackle contemporary societal challenges.

THE ADEKUNLE AJASIN UNIVERSITY, AKUNGBA – AKOKO, ONDO STATE

MISSION/VISION STATEMENT
Vision
To be a foremost institution that moves manpower development in the direction of self
apprenticeship; a first class university in research, knowledge, character and service to
humanity.

Mission
To provide knowledge and skills for self reliance in a conducive environment where teaching,
learning and research can take place.

MANAGEMENT STRUCTURE OF ADEKUNLE AJASIN UNIVERSITY,

AKUNGBA – AKOKO, ONDO STATE
The management structure of Adekunle Ajasin University, AkungbaAkoko (AAUA), is
designed to facilitate effective governance, administration, and operational efficiency.
1. Chancellor: The Chancellor is the ceremonial head of the university and often represents
the university at official events, such as convocations, graduations and other significant
ceremonies. This role helps to promote the university’s image and relationship with the
community.
2. Pro Chancellor: The Pro Chancellor is also doubled as the chairman of the governing
council. The Governing Council is the highest decision making body responsible for the
overall policy direction and governance of the university. It is composed of members
appointed by the state government and includes representatives from various sectors,
including academics and the private sector. The council oversees the administration and
ensures adherence to the university's mission and vision.

5
3. Vice Chancellor: The Vice Chancellor is the chief executive officer of the university and
is responsible for the daytoday administration, implementation of policies, and overall
management of the university. The Vice Chancellor is supported by a team of deputies and
other key officers.
4. Deputy Vice Chancellors:
Deputy Vice Chancellor (Academic): Responsible for academic affairs, including
curriculum development, quality assurance, and the administration of academic programs.
Deputy Vice Chancellor (Administration): Oversees the administrative functions of the
university, including human resources, finances, and logistics.
5. Registrar: The Registrar is responsible for the university’s administrative functions,
including admissions, academic records, examinations, and coordination of council
activities. The Registrar plays a key role in ensuring that policies and regulations are
followed.
6. Bursar: The Bursar manages the university's finances, including budgeting, accounting,
and financial reporting. This position is crucial for maintaining the financial health of the
institution.
7. University Librarian: The role of the University Librarian encompasses various
responsibilities tailored to meet the unique needs of the university's academic community.
The University Librarian oversees the library's operations, managing staff and resources,
and also play a key role in strategic planning for library services to enhance the academic
environment.
8. Dean of Student Affairs: The Dean of Student Affairs focuses on student welfare and
engagement. This role involves overseeing student services, managing student
organizations, and addressing student issues and concerns. The Dean works to create a
supportive environment for student development and success.
9. Deans of Faculties: Each faculty within the university is headed by a Dean, who is
responsible for the academic and administrative management of the faculty. Deans oversee
departments, manage faculty staff, and ensure the delivery of quality education within
their faculties.
10. Heads of Departments: Departments within each faculty are led by Heads of
Departments (HODs), who manage academic programs, faculty members, and student
affairs within their specific disciplines.

6
11. Students Affairs Officers: Responsible for addressing the needs and welfare of students,
these officers facilitate student support services, including counseling, extracurricular
activities, and general student engagement.
12. Other Administrative Officers: Various administrative officers support different
functions such as human resources, public relations, planning, and development, each
reporting to the appropriate member of the university’s management structure.
13. Committees: Various committees operate within the university structure to address
specific functions, such as academic boards, research committees, and ethical review
boards. These committees assist in governance and provide recommendations on key
issues.

THE ADEKUNLE AJASIN UNIVERSITY, AKUNGBA – AKOKO, ONDO STATE

IN NIGERIA AND MARKET/SERVICES SITUATION
Adekunle Ajasin University, AkungbaAkoko (AAUA) is not only an educational institution
but also plays a significant role in its surrounding community and market.

Market/Services Situation
1. Educational Services:
Degree Programs: AAUA offers a variety of undergraduate and postgraduate programs
across multiple faculties, catering to different academic interests and career aspirations.
This range attracts students from various regions, contributing to the university's diverse
academic community.
Workshops and Training: The university often organizes workshops, seminars, and
training programs not only for its students but also for the local community and
professional groups. These initiatives enhance skills development and foster continuous
learning.
2. Accommodation Services:
Adekunle Ajasin University provides on campus housing for students, but there is also a
thriving market for off campus housing. Landlords and real estate agents in
AkungbaAkoko cater to the needs of students, offering various accommodations ranging
from shared apartments to private rooms.
3. Commercial Activities:

7
 Retail Businesses: Numerous retail shops, bookstores, and stalls flourish around the
campus, selling educational materials, groceries, clothing, and other necessities. These
businesses serve the daily needs of students and staff.
Food and Dining Services: A variety of eateries, cafes, and restaurants in and around the
university provide affordable food options tailored to the tastes of students. Local
vendors also sell snacks and meals on campus, contributing to the vibrant campus life.
4. Transport Services:
The university and its numerous students have spurred a demand for transportation
services, including taxis, motorcycle taxis (okadas), and buses. Local transport providers
cater to students commuting between the university and nearby towns, making
transportation accessible and convenient.
5. Technology and Online Services:
With the advent of technology and elearning, there's an increasing reliance on online
resources and services. Digital platforms that facilitate online course materials,
submissions, and communication have become essential, particularly in response to
challenges posed by the global pandemic.
6. Healthcare Services:
AAUA has health facilities to cater to the medical needs of students and staff, including a
clinic for basic healthcare services. Additionally, local pharmacies and private hospitals
provide further health services, contributing to the wellness of the university community.
7. Recreational and Cultural Activities:
The university organizes various recreational and cultural activities, including sports,
music, drama, and cultural festivals, which foster community spirit and involve local
businesses and artisans.
8. Local Economy Impact:
The presence of AAUA significantly impacts the local economy by creating jobs,
stimulating local businesses, and increasing demand for goods and services. The influx
of students bolsters sectors such as retail, hospitality, and transportation in
AkungbaAkoko.
9. Partnerships and Collaborations:
AAUA may collaborate with local industries and organizations to align academic
programs with market needs, ensuring that graduates possess relevant skills for
employment. Such partnerships can lead to internships, research opportunities, and
community engagement projects.
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 The market/services situation surrounding Adekunle Ajasin University, Akungba –
Akoko, Ondo State is dynamic and multifaceted, with various sectors interlinked to
support the needs of students, staff, and the local community. The university dues not
only provides educational services but also contributes significantly to the community's
social and economic fabric. Adapting to changing demands and enhancing community
engagement will be crucial for both the university and the local market in the future.

ECONOMIC ENVIRONMENT IN WHICH ADEKUNLE AJASIN UNIVERSITY,

AKUNGBA – AKOKO, ONDO STATE OPERATES
The economic environment in which Adekunle Ajasin University, AkungbaAkoko (AAUA)
operates is influenced by various factors that affect both the institution and the surrounding
community. The key elements in the economic environment impacting AAUA:
1. Local Economic Conditions:
Economic Activities: AkungbaAkoko is primarily an agrarian community with additional
economic activities including retail trade and small scale industries. The university
serves as a significant economic driver in the area, contributing to local commerce
through the consumption of goods and services by students, faculty, and staff.
Employment Opportunities: The presence of AAUA creates job opportunities, both
directly within the university (academic staff, administrative, and support staff) and
indirectly in the local economy (transport, food services, and retail).
2. Inflation and Cost of Living:
Inflation Rate: Economic challenges such as inflation can impact the costs of goods and
services in the local market, affecting students' and staff's purchasing power.
Cost of Living Concerns: Rising costs of accommodation, food, and transport can put
financial pressure on students, potentially affecting enrollment and retention rates at the
university.
3. Government Funding and Policies:
Public Funding: As a state university, AAUA is significantly influenced by government
funding. Budget allocations for higher education from the Ondo State government can
impact the university's operational capacity, maintenance, and development projects.
Educational Policies: Government policies regarding tuition fees, financial aid, and
educational reforms can also affect the university's revenue streams and overall
accessibility for students.
4. Economic Growth and Development:
9
 Regional Development Initiatives: Government and private investment in educational
facilities and infrastructure in Ondo State can create better economic conditions, leading
to potential growth for AAUA and the surrounding community.
Impact of the University: As an institution of higher learning, AAUA contributes to
human capital development, which is essential for fostering economic growth. Graduates
who acquire relevant skills contribute to various sectors, enhancing local economic
development.
5. Student Demographics and Enrollment Trends:
Demand for Higher Education: The increasing demand for higher education in Nigeria
can positively influence enrollment numbers at AAUA, ultimately benefiting the
university's finances.
Diverse Student Population: AAUA attracts students from different parts of Nigeria,
which can diversify the local economy and encourage the establishment of services
tailored to the needs of these students.
6. Technological Advancements:
Online Education and eLearning: The trend toward online education and digital learning
resources can mitigate some economic barriers for students. AAUA's adaptation to
technology can enhance its service delivery and attract a broader range of students.
Research and Innovation: Collaborations with industries for research and innovation can
create economic opportunities and enhance the university's reputation and contribution to
economic development.
7. Private Sector Involvement:
Partnerships: Engagements with the private sector can provide funding, internships, and
job placements for students. Establishing partnerships can lead to the development of
programs that align with market needs, enhancing employability for graduates.
Local Business Ecosystem: The local business ecosystem can benefit from innovations
and research outputs from AAUA, creating collaborative opportunities for economic
development.
8. Challenges and Risks:
Economic Instability: Fluctuations in the national economy, such as changes in oil prices,
can impact government revenue and subsequently affect funding for public universities.
Competition: Increased competition among higher education institutions within Nigeria
may affect AAUA’s ability to attract potential students, necessitating marketing and
outreach efforts.
10
11
 CHAPTER THREE

DUTIES/WHAT YOU LEARNT (EXPERIENCE)

BRIEF DESCRIPTION OF WORK DONE

During the period of my internship program at the Office of the Deputy Registrar, Adekunle
Ajasin University, Akungba Akoko, Ondo State, my schedule of duties include:
1. Recording of incoming and outgoing mails.
2. Dispatching of files to designated offices.
3. Printing of documents.
4. Punching and tagging of files.
5. Stamping of documents.
6. Arranging and sorting of documents.
7. Filing of documents.
8. Paginating files.
9. Numbering of files.
10. Organizing and distributing of files.
11. Perforating of documents.

SKILLS DEVELOPED AND TECHNIQUES LEARNT

In regards to my internship program at the Office of the Deputy Registrar, Adekunle Ajasin
University, Akungba – Akoko, Ondo State. I had the opportunity to develop a variety of
valuable skills and learn essential techniques that have significantly enhanced my
professional capabilities. Some of the key skills I cultivated throughout my experience
include:

1. Attention to Detail: Recording incoming and outgoing mails required a meticulous

approach. I learned to pay close attention to details, ensuring accuracy in documentation and
file management.

2. Organizational Skills: Dispatching files and organizing documents taught me the

importance of a systematic approach to work. I gained skills in sorting, arranging, and filing
that have improved my overall efficiency.

12
3. Time Management: Balancing multiple tasks, such as printing, stamping, and paginating
documents, honed my ability to prioritize tasks and manage my time effectively to meet
deadlines.

4. Technical Proficiency: Engaging in tasks like printing, punching, and perforating

documents enhanced my technical skills, specifically in using office equipment and software.

5. Communication Skills: Distributing files to designated offices and collaborating with

colleagues broke down communication barriers, allowing me to practice clear and concise
communication.

6. Document Management: Learning how to tag, number, and organize files has given me a
comprehensive understanding of document management systems, which is crucial in any
administrative role.

7. ProblemSolving Skills: Occasionally faced with unexpected challenges, I developed my

problemsolving abilities. For instance, when files needed urgent attention, I quickly learned
to assess priorities and act swiftly.

8. Team Collaboration: Working in a team environment to ensure the smooth flow of

documents has strengthened my ability to collaborate and share responsibilities effectively.

9. Professionalism: Throughout my internship, I learned the significance of maintaining

professionalism, especially in handling confidential documents and interacting with
university staff.
10. Adaptability: The dynamic nature of the office environment taught me to adapt to
changing tasks and priorities, a crucial skill for any professional setting.

PRACTICAL CHALLENGES FACED AT WORK.

1. Difficulty adapting to the working lifestyle.
2. Dispatching mails to various offices was stressful.
3. Difficulty balancing work life with personal life.
4. Excessive workload leading to stress.
5. Difficulty handling a high volume of incoming mails.
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 THEORETICAL PRINCIPLE LEARNT DURING THE PROGRAM
[THEORY VS. EXPERIENCE]
Theoretical Principles
1. Henri Fayol’s 14 Principles of Administration (Unity of Direction)
2. Henri Fayol’s 14 Principles of Administration (Delegation)
3. Henri Fayol’s 14 Principles of Administration (Hierarchy)
4. Henri Fayol’s 14 Principles of Administration (Division of Labour)
5. Henri Fayol’s 14 Principles of Administration (Scalar Chain)
6. The Weber’s Bureaucratic Theory (Impersonality)
7. The Weber’s Bureaucratic Theory (Remuneration)
8. The Weber’s Bureaucratic Theory (Adherence to Rules)
9. F. W. Taylor’s Scientific Management Theory
10. Abraham Maslow Hierarchy of Needs
11. Douglas Mc Gregor’s Theory Y
12. Motivation Theory

Theory vs. Experience

In regards to my internship program at the Office of the Deputy Registrar, Adekunle Ajasin
University, Akungba – Akoko, Ondo State, I had the opportunity to connect theoretical
knowledge with practical experience in administrative tasks. This integration enriched my
understanding of key theoretical principles, including:

1. Henri Fayol’s 14 Principles of Administration (Unity of Direction): I recognized the

importance of a unified direction in achieving organizational goals. My role in ensuring that
files were dispatched to the correct offices illustrated how clarity in direction can enhance
efficiency.

2. Henri Fayol’s 14 Principles of Administration (Delegation): I experienced firsthand the

effects of effective delegation when distributing tasks related to mail sorting and filing, which
reinforced the significance of trust and collaboration among team members for optimal
workflow.

14
3. Henri Fayol’s 14 Principles of Administration (Hierarchy): Observing the organizational
structure of the office demonstrated the necessity of a clear hierarchy in maintaining order
and accountability. Each level of responsibility facilitated communication and support.

4. Henri Fayol’s 14 Principles of Administration (Division of Labour): My engagement in

specific tasks, such as printing and tagging files, showed the value of dividing labor to
enhance productivity. This specialization allowed me to perform my duties more efficiently.

5. Henri Fayol’s 14 Principles of Administration (Scalar Chain): The established hierarchy in

the office emphasized the scalar chain, which facilitated communication and decisionmaking
processes. I appreciated how information flowed smoothly through established channels.

6. The Weber’s Bureaucratic Theory (Impersonality): I learned the importance of maintaining

a degree of impersonality in handling confidential documents. This principle helped me
navigate the professional environment while focusing on tasks rather than personal
relationships.

7. The Weber’s Bureaucratic Theory (Remuneration): Observing the impact of fair

remuneration on employee motivation was evident, reminding me that acknowledgment of
hard work, whether through verbal appreciation or potential financial incentives, is essential
in any organization.

8. The Weber’s Bureaucratic Theory (Adherence to Rules): I realized the critical role that
adherence to organizational rules and procedures plays in maintaining order and consistency,
particularly when managing documents and ensuring compliance.

9. F. W. Taylor’s Scientific Management Theory: My tasks, such as sorting and organizing

files, highlighted the scientific approach to efficiency. I learned how standardized procedures
lead to improved productivity and reduced errors.

10. Abraham Maslow’s Hierarchy of Needs: During my internship, I saw how meeting
various employee needs such as a sense of belonging and recognition contributed to morale
and productivity within the office environment.

15
11. Douglas McGregor’s Theory Y: I observed how managers tended to trust employees to be
selfmotivated and responsible. This positive approach fostered a supportive atmosphere that
encouraged me to take ownership of my tasks.

12. Motivation Theory: Throughout my experience, I learned about intrinsic and extrinsic
motivators. Feeling a sense of accomplishment after completing tasks effectively motivated
me to strive for excellence in my work.

SPECIFIC CONTRIBUTIONS MADE TO OFFICE OF THE DEPUTY REGISTRAR,

ADEKUNLE AJASIN UNIVERSITY, AKUNGBA – AKOKO, ONDO STATE.
Regarding my internship at the Office of the Deputy Registrar, Adekunle Ajasin University, I
made several specific contributions that positively impacted the office's operations. Through
my dedication and willingness to learn, I was able to enhance efficiency and support the team
in various ways:
1. Streamlined Mail Processing: By meticulously recording incoming and outgoing mails, I
improved the accuracy and speed of mail handling. This attention to detail ensured that
important communications were tracked effectively, reducing the chances of
miscommunication or lost correspondence.

2. Efficient File Dispatching: I efficiently dispatched files to designated offices, which not
only saved time but also ensured that documents reached their intended recipients without
delay. This optimized the workflow and supported timely decisionmaking within the
university.

3. Improved Document Management: My involvement in printing, punching, tagging, and

filing documents helped to establish a more organized system for managing files. This
contributed to a more systematic approach to document retrieval, making it easier for staff to
access essential information.

4. Enhanced Organization: I implemented a systematic method for arranging and sorting

documents, which improved overall space management in the office. This organization
reduced clutter and created a more conducive working environment.

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5. Timely Completion of Tasks: By effectively managing my time and prioritizing tasks such
as stamping, paginating, and numbering documents, I consistently met deadlines. This
reliability contributed to the overall productivity of the office.

6. Collaboration and Teamwork: I fostered a collaborative atmosphere by actively

communicating with colleagues when organizing and distributing files. This teamwork
ensured that all aspects of office operations ran smoothly and that any issues were promptly
addressed.

7. Support During High Workload Periods: During peak periods with increased mail
volumes, I stepped up to assist colleagues, demonstrating my commitment to team goals. My
willingness to support others during busy times contributed to maintaining productivity and
morale in the office.

8. Maintenance of Professional Standards: By adhering to professional standards in handling

confidential documents and interacting with staff, I contributed to a culture of
professionalism within the office. This not only built trust but also reinforced the importance
of integrity in administrative roles.

9. Problem Resolution: My ability to quickly assess priorities during unexpected challenges

proved valuable. For instance, when urgent requests for documents arose, I successfully
redirected my efforts to ensure timely responses without compromising the quality of my
other tasks.

10. Contribution to Training and Knowledge Sharing: By sharing my experiences and

insights with colleagues, I contributed to an environment of continuous learning. My
eagerness to learn and share knowledge helped foster a supportive workplace culture focused
on growth.

FUTURE OF ADEKUNLE AJASIN UNIVERSITY, AKUNGBA – AKOKO,

ONDO STATE WITHIN THE NIGERIAN ECONOMY
As Nigeria continues to evolve economically, Adekunle Ajasin University Akungba – Akoko
(AAUA), Ondo State, is poised to play a significant role in shaping not only the academic
landscape but also contributing to the broader Nigerian economy. Several factors indicate a
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promising future for the university, positioning it to be a leader in education, research, and
community development.

1. Increased Investment in Education

With the Nigerian government recognizing the importance of education in driving economic
growth, there are likely to be increased investments in higher education institutions, including
AAUA. This influx of funding can enhance infrastructure, research capabilities, and student
support services, resulting in improved academic outcomes.

2. Emphasis on Technical and Vocational Education

As Nigeria faces a skills gap in various sectors, AAUA can expand its programs to include
more technical and vocational education geared towards equipping students with practical
skills. By aligning these programs with the needs of the local and national economy, AAUA
can produce graduates who are not only employable but also capable of driving
entrepreneurship and innovation within their communities.

3. Research and Development

AAUA has the potential to become a hub for research and development (R&D) in key sectors
essential for Nigeria's growth, such as agriculture, technology, and healthcare. By fostering
partnerships with industries and governmental organizations, the university can direct
research towards solving real life problems, contributing to sustainable development and
enhancing the university's reputation as a leading educational institution.

4. Community Engagement and Social Responsibility

The future of AAUA is closely tied to its engagement with the local community. By actively
participating in community development initiatives and establishing strong linkages with
local businesses, the university can address societal needs while providing students with
valuable experiential learning opportunities. Such efforts will strengthen AAUA’s relevance
and impact on the regional economy.

5. Global Collaborations and Partnerships

As universities around the world collaborate on educational initiatives, AAUA can explore
partnerships with international institutions, facilitating student exchange programs, joint

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research projects, and global knowledge sharing. This exposure will not only enhance the
university's prestige but also prepare students for the increasingly globalized workforce.

6. Leveraging Technology and Online Education

The rise of digital technology presents an opportunity for AAUA to expand its reach through
online education. By offering flexible and accessible learning options, the university can
attract a broader audience, including working professionals and international students. This
development can lead to an increase in enrollment and diversify the university's revenue
streams.

7. Promoting Entrepreneurship and Innovation

Fostering an entrepreneurial culture within AAUA can significantly impact the Nigerian
economy. By providing resources, mentorship, and support for studentled startups and
innovations, the university can contribute to job creation and economic diversification. An
entrepreneurial mindset will empower graduates to become selfreliant and contribute to their
communities economically.

8. Focus on Sustainable Practices

With global attention on sustainability, AAUA can lead initiatives that promote
environmental awareness and sustainable practices among students and the surrounding
community. Integrating sustainability into the curriculum and campus operations can position
the university as a leader in environmental stewardship in Nigeria.

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 CHAPTER FOUR
RELEVANCE OF EXPERIENCE TO COURSE OF STUDY
The insights gained during my Student Industrial Work Experience Scheme (SIWES) does
not only complement my theoretical knowledge but also enhance my professional skills and
preparedness for a career in this field. Below are the key ways my SIWES experience is
relevant to my course of study:

1. Application of Theoretical Principles

Throughout my internship, I was able to connect several theoretical principles from my
Public Administration coursework to realworld situations. For instance, understanding Henri
Fayol’s principles, such as Unity of Direction and Delegation, informed my approach to
organizing and dispatching files. I witnessed firsthand how clear direction and effective
delegation among team members facilitated a more efficient workflow—concepts I had
previously studied in the classroom.

2. Understanding Organizational Structure

Working within the hierarchy of the office provided me valuable insights into the
organizational structures that are vital in Public Administration. I learned the significance of a
clear chain of command and the distribution of responsibilities, which are essential for
effective governance and administration. This experience reinforced the theoretical
knowledge on hierarchy that I gained during my studies.

3. Enhanced Communication Skills

Public Administration heavily relies on effective communication, and my internship honed
my ability to communicate clearly with colleagues and superiors. I actively engaged with
staff while dispatching documents and facilitating office operations, which taught me the
importance of clarity and conciseness in communication—skills critical for any public
administrator when dealing with stakeholders and the general public.

4. Practical Skills in Document Management

The experience of managing incoming and outgoing documents directly relates to key
principles of public administration, such as accountability and transparency. Understanding
how to efficiently file, tag, and organize documents is crucial in public service to ensure that

20
information is accessible and that processes are compliant with regulations. This practical
experience complements my academic focus on administrative functions.

5. Time Management and Efficiency

Balancing multiple responsibilities, such as sorting mails and organizing files, emphasized
the importance of time management in a public administration context. Learning how to
prioritize tasks and meet deadlines is essential for effective public service delivery. This
aligns well with training in public administration, which often emphasizes the need for
efficiency and the responsible allocation of resources.

6. ProblemSolving in Administrative Contexts

Encountering challenges during my internship such as managing a high volume of documents
allowed me to apply problemsolving techniques in a real administrative context. This
experience parallels the theoretical frameworks of crisis management and decisionmaking
that are central to my coursework in Public Administration. It illustrated how strong
analytical and critical thinking skills are necessary for effective public service.

7. Team Collaboration and Leadership

Public administration often requires teamwork, and my efforts to foster collaboration among
my colleagues during busy periods highlighted the significance of collective effort in
achieving organizational goals. Observing how leadership styles could influence team
dynamics underscored the theories I've studied regarding group behavior and effective
leadership in public service.

8. Ethical Considerations and Professionalism

My internship experience underscored the importance of ethics and professionalism in public
administration. Handling confidential documents required a strong sense of integrity and
adherence to ethical standards, reinforcing lessons learned in class about the ethical
responsibilities of public servants. This experience has prepared me to approach future roles
with a mindful perspective on ethical governance.

GLOSSARY OF WORDS AND INDUSTRIAL EXPERIENCES LEARNT

1. Agenda: A list of items to be discussed or acted upon during a meeting, ensuring organized
and efficient discussions in public administration.
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2. As Soon As Possible (A.S.A.P): A request or directive indicating the urgency of
completing a task or responding to an issue.
3. Audit: A systematic review of an organization's financial statements and operations to
ensure accountability and compliance with regulations.
4. Carbon Copy (C.C): A notation used in written communications indicating that a copy is
sent to additional recipients, enhancing transparency.
5. Collaboration: The act of working jointly with others, often across departments or
organizations, to achieve common goals.
6. Compliant: Adhering to laws, regulations, and standards set forth by authorities, essential
for ethical governance.
7. Conflict Resolution: Methods and processes involved in facilitating the peaceful ending of
conflict and retribution.
8. Coordination: The organization of different elements to ensure they work together
effectively, especially in projects and policy implementation.
9. Deadline: The specified time by which a task or project must be completed, critical for
effective management.
10. Discipline: The enforcement of organizational rules and guidelines to maintain order and
accountability.
11. Docile: Easily managed or controlled, often describing employees who follow directives
without resistance.
12. Emolument: Payment or compensation received for services rendered, particularly in
reference to salaries of public officials.
13. End Of Day (E.O.D): A phrase used to communicate that a task or report should be
completed by the end of the workday.
14. Escalation: The process of raising issues to higher levels of authority when they cannot be
resolved at lower levels.
15. Estimation Time Of Completion (E.T.A): An estimated timeframe for when a task or
project will be completed.
16. Feedback: Information and responses provided regarding performance, which are
essential for evaluation and continuous improvement.
17. Governing: The act of administering and managing the operations of a government or
organization.

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18. Human Resources (H.R): The department responsible for managing employeerelated
processes, including hiring, training, and benefits.
19. Leave Of Absence (L.O.A): Permission granted for an employee to be away from work
for a specific time, typically for personal or medical reasons.
20. Mentoring: A relationship in which a more experienced individual provides guidance and
support to a less experienced individual.
21. NonDisclosure Agreement (N.D.A): A legal contract that restricts the sharing of
confidential information.
22. Onboarding: The process of integrating new employees into an organization, equipping
them with the necessary tools and information.
23. Passive: Not taking an active role; often refers to employees who may need
encouragement to engage more proactively.
24. Permission To Use (P.T.U): Authorization given to use resources or information, ensuring
proper compliance.
25. Please Treat (P.T): A directive in correspondence indicating a matter requires urgent
attention.
26. Please Turn Over (P.T.O): An instruction in written forms directing the reader to turn the
page for additional information.
27. Report: A formal document providing information, analysis, and recommendations
related to specific issues.
28. Remuneration: Compensation or payment for work or services rendered, including salary
and benefits.
29. Rustication: A disciplinary action that involves suspending an employee from a position,
often in a school or collegiate context.
30. Sabbatical: A period of time during which an employee takes leave for rest or research,
usually after a number of years of service.
31. Stamp: An official mark used to validate or authorize documents, ensuring authenticity in
administrative transactions.
32. Subordinate: An employee who works under the authority of a higherranking individual;
essential in hierarchical structures.
33. Synergy: The interaction of multiple elements to produce a total effect greater than the
sum of individual effects, particularly in teamwork.
34. Terms and Conditions (T&C): Provisions outlining the rules and expectations governing
agreements or transactions.
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35. Work Life Balance: The equilibrium between personal life and professional
responsibilities; critical for employee wellbeing and productivity.
36. Policies: Established guidelines designed to guide decisionmaking and achieve rational
outcomes within organizations and public administration.
37. Regulations: Rules or directives made and maintained by an authority, ensuring
compliance and governance in public administration.
38. Accountability: The obligation of an individual or organization to account for its
activities, accept responsibility, and disclose results honestly.
39. Stakeholders: Individuals or groups that have an interest in or are affected by a particular
decision or policy in public administration.
40. Transparency: The quality of being open and clear regarding decisionmaking processes
and operations in public administration.
41. Efficiency: The ability to achieve maximum output with minimum input, crucial for
effective public service delivery.
42. Effectiveness: The measure of achieving desired outcomes and objectives in public
administration practices and policies.
43. Bureaucracy: A system of administration characterized by specialized functions and a
hierarchy of authority, essential in the execution of public policy.
44. Governance: The processes and structures through which organizations are directed and
controlled, particularly relating to public administration.
45. Equity: The principle of fairness in treatment and the distribution of resources and
opportunities within public administration.

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 CHAPTER FIVE
RECOMMENDATION
I have identified several recommendations aimed at improving both the internship experience
and the administrative practices within the institution. These recommendations also suggest
potential research areas that could help further explore aspects of public administration and
its application in university administration.

1. Enhancement of Training Programs

Recommendation: Implement comprehensive training programs for interns that focus on
administrative tasks, document management, and the use of office software.
Research Work: Investigate the impact of structured training programs on intern
productivity and performance in university administrative offices.

2. Adoption of Technology Solutions

Recommendation: Invest in document management software and other technological
solutions to streamline administrative processes, reduce paperwork, and improve data
accessibility.
Research Work: Conduct research on the effectiveness of technology integration in
enhancing administrative efficiency within educational institutions.

3. Improving Work Environment and Employee Satisfaction

Recommendation: Foster a conducive work environment that promotes worklife balance
through flexible work arrangements and wellness initiatives.
Research Work: Examine the correlation between employee satisfaction and productivity
in administrative roles at universities.

4. Mentorship Programs
Recommendation: Establish mentorship programs that pair interns with experienced staff
members, providing guidance and support throughout their training period.
Research Work: Explore the effects of mentorship on skill acquisition, confidence, and
career readiness among interns in public administration.

5. Interdepartmental Collaboration

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 Recommendation: Encourage collaboration among different departments to create
interdisciplinary projects that enhance the learning experience and promote teamwork.
Research Work: Analyze the benefits of interdepartmental collaboration on innovation and
problemsolving in university settings.

6. Regular Feedback and Evaluation Systems

Recommendation: Implement a structured feedback mechanism where interns and staff can
evaluate each other’s performance to foster a culture of continuous improvement.
Research Work: Investigate how regular feedback influences intern productivity and
development in administrative roles.

7. Career Development Programs

Recommendation: Develop career development initiatives that assist interns in defining
their career paths and building essential skills for future employment.
Research Work: Assess the effectiveness of career development programs on the
employability of public administration graduates.

8. Office Organization and Document Management Research

Recommendation: Conduct regular audits of office organization and document
management practices to ensure compliance with best practices and enhance efficiency.
Research Work: Study the relationship between effective document management systems
and administrative performance in higher education institutions.

9. Public Administration Ethics Training

Recommendation: Incorporate ethics training into internship programs to emphasize the
importance of integrity and ethical behavior in public administration.
Research Work: Investigate the impact of ethics training on the decisionmaking processes
of interns in administrative roles.

10. Community Engagement Initiatives

Recommendation: Develop programs that encourage interns to engage in community
service and outreach, fostering a sense of social responsibility.
Research Work: Examine the role of internship programs in promoting civic engagement
and social responsibility among public administration students.
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 CONCLUSION

My experience in the Student Industrial Work Experience Scheme (SIWES) at the

Office of the Deputy Registrar, Adekunle Ajasin University, Akungba – Akoko, Ondo State,
has been profoundly transformative and invaluable. This six-month internship allowed me to
bridge the gap between theoretical knowledge gained in the classroom and the practical
challenges and realities of working in a professional administrative environment. Throughout
my time in the office, I engaged in numerous activities, including recording and dispatching
mails, managing files, and improving the organization of documentation. These
responsibilities does not only developed my technical skills, such as attention to detail, time
management, and document handling, but also fostered essential soft skills like effective
communication, teamwork, and adaptability. My daily interactions with experienced
professionals in the university provided me with insights into the inner workings of public
administration and the vital role that efficient administrative practices play in ensuring
smooth operations within an academic setting.

One of the most impactful aspects of my internship was the opportunity to apply
theoretical principles like Henri Fayol's administrative theories and Weber's bureaucratic
framework. This practical application reinforced my understanding of the importance of
organizational structure, leadership, and ethical considerations in public administration. By
connecting these theories to real life scenarios, I gained a more comprehensive perspective
that will undoubtedly contribute to my effectiveness as a future public administrator.

Additionally, encountering and overcoming practical challenges, such as managing

heavy workloads and navigating office dynamics, helped me cultivate problemsolving skills
and a resilient mindset. I learned the significance of maintaining professionalism, especially
when dealing with sensitive information, which aligns with the ethical standards that are
emphasized in my academic program. Reflecting on my overall experience, I have identified
specific areas for improvement both for myself and for the SIWES program at large. The
recommendations I proposed, ranging from enhancing training programs to fostering
interdepartmental collaboration, aim to bolster the effectiveness of administrative operations
and to support the growth and development of future interns.

Ultimately, my SIWES experience has solidified my commitment to pursuing a career

in public administration. I am now equipped with the skills, insights, and confidence to
navigate the complexities of this field. I am grateful for the support of my supervisors,
colleagues, and academic mentors who contributed to my journey and who have inspired me
to seek continual growth in my professional development. As I proceed in my academic and
professional endeavors, I carry with me not only the lessons learned during my internship but
also a deeper understanding of the impact of effective public administration on the
community and society at large. I am optimistic about the future and the role that I will play
in shaping it as a graduate prepared to contribute meaningfully to the public sector.

27