Manual | EN

C6920
Industrial PC

2024-04-03 | Version: 4.2

 Table of contents

Table of contents
1 Notes on the documentation.................................................................................................................... 5

2 For your safety .......................................................................................................................................... 6

2.1 Signal words...................................................................................................................................... 6
2.2 Intended use ..................................................................................................................................... 6
2.3 Fundamental safety instructions ....................................................................................................... 7
2.4 Operator's obligation to exercise diligence........................................................................................ 7
2.5 Notes on information security............................................................................................................ 8

3 Product overview ...................................................................................................................................... 9

3.1 Structure.......................................................................................................................................... 10
3.2 Interface description ........................................................................................................................ 11
3.2.1 Power supply.................................................................................................................... 11
3.2.2 Ethernet RJ45 .................................................................................................................. 12
3.2.3 USB.................................................................................................................................. 14
3.2.4 DVI ................................................................................................................................... 15
3.2.5 RS232 .............................................................................................................................. 15
3.3 Optional interfaces .......................................................................................................................... 16
3.4 Status LEDs .................................................................................................................................... 18
3.5 Name plate ...................................................................................................................................... 19

4 Commissioning ....................................................................................................................................... 21
4.1 Transport and unpacking ................................................................................................................ 21
4.2 Installation in the control cabinet ..................................................................................................... 22
4.2.1 Dimensions ...................................................................................................................... 23
4.2.2 Installation in the control cabinet...................................................................................... 25
4.3 Connecting the Industrial PC .......................................................................................................... 27
4.3.1 Installing the supply cable ................................................................................................ 28
4.3.2 Grounding of the Industrial PC......................................................................................... 29
4.3.3 Connecting cables and power supply .............................................................................. 30
4.4 Switching the Industrial PC on and off ............................................................................................ 32

5 Beckhoff Device Manager ...................................................................................................................... 34

6 Decommissioning ................................................................................................................................... 36
6.1 Disconnecting the power supply and cables ................................................................................... 36
6.2 Disassembly and disposal............................................................................................................... 37

7 Maintenance ............................................................................................................................................ 39
7.1 Cleaning .......................................................................................................................................... 39
7.2 Maintenance.................................................................................................................................... 40
7.2.1 Access to device components.......................................................................................... 42
7.2.2 Replacing the battery ....................................................................................................... 43
7.2.3 Replacing the storage media ........................................................................................... 44
7.2.4 Replacing the fan ............................................................................................................. 46

8 Troubleshooting ...................................................................................................................................... 47

9 Technical data ......................................................................................................................................... 48

10 Appendix .................................................................................................................................................. 49

C6920 Version: 4.2 3

Table of contents

10.1 Service and support ........................................................................................................................ 49

10.2 Approvals ........................................................................................................................................ 50

4 Version: 4.2 C6920

 Notes on the documentation

1 Notes on the documentation

This description is intended exclusively for trained specialists in control and automation technology who are
familiar with the applicable national standards.
For installation and commissioning of the components, it is absolutely necessary to observe the
documentation and the following notes and explanations.
The qualified personnel is obliged to always use the currently valid documentation.

The responsible staff must ensure that the application or use of the products described satisfies all
requirements for safety, including all the relevant laws, regulations, guidelines, and standards.

Disclaimer

The documentation has been prepared with care. The products described are, however, constantly under
development.
We reserve the right to revise and change the documentation at any time and without notice.
No claims to modify products that have already been supplied may be made on the basis of the data,
diagrams, and descriptions in this documentation.

Trademarks

Beckhoff®, TwinCAT®, TwinCAT/BSD®, TC/BSD®, EtherCAT®, EtherCAT G®, EtherCAT G10®, EtherCAT P®,
Safety over EtherCAT®, TwinSAFE®, XFC®, XTS® and XPlanar® are registered and licensed trademarks of
Beckhoff Automation GmbH.
If third parties make use of designations or trademarks used in this publication for their own purposes, this
could infringe upon the rights of the owners of the said designations.

Patents

The EtherCAT Technology is covered, including but not limited to the following patent applications and
patents:
EP1590927, EP1789857, EP1456722, EP2137893, DE102015105702
and similar applications and registrations in several other countries.

EtherCAT® is registered trademark and patented technology, licensed by Beckhoff Automation GmbH,
Germany

Copyright

© Beckhoff Automation GmbH & Co. KG, Germany.

The distribution and reproduction of this document as well as the use and communication of its contents
without express authorization are prohibited.
Offenders will be held liable for the payment of damages. All rights reserved in the event that a patent, utility
model, or design are registered.

C6920 Version: 4.2 5

For your safety

2 For your safety

The signal words and their meanings are explained in the chapter on safety. They contain fundamental
safety instructions that are essential for the avoidance of personal injuries and damage to property.

Exclusion of liability

Beckhoff shall not be liable in the event of non-compliance with this documentation and thus the use of the
devices outside the documented operating conditions.

2.1 Signal words

The signal words used in the documentation are classified below.

Warning of personal injuries

DANGER
Hazard with high risk of death or serious injury.

WARNING
Hazard with medium risk of death or serious injury.

CAUTION
There is a low-risk hazard that can result in minor injury.

Warning of property and environmental damage

NOTICE
There is a possibility of damage to the environment, equipment or data.

2.2 Intended use

The the Industrial PC is intended for use as a control system for automation, visualization and
communication in machine and system engineering.

The device has been developed for an IP20 working environment. This involves finger protection and
protection against solid foreign objects up to 12.5 mm. There is no protection against water. Operation of the
devices in wet and dusty environments is not permitted.

The specified limits for technical data must be adhered to.

The device can be used within the documented operating conditions.

Improper use

Do not use the device outside the documented operating conditions.

6 Version: 4.2 C6920

 For your safety

2.3 Fundamental safety instructions

The following safety instructions must be observed when handling the device.

Application conditions
• Do not use the device under extreme environmental conditions.
• Only use the device in hazardous areas if it is explicitly designed for this purpose.
• Do not carry out any work on the device while it is live. Always switch off the supply voltage for the
device before mounting it, replacing device components or rectifying malfunctions. This does not apply
to the replacement of hard disks in a RAID configuration.
• Never plug or unplug connectors during thunderstorms. There is a risk of electric shock.
• Ensure that the device has a protective and functional earth connection.

Damage to property, loss of data and impairment of functions

• If you change the hardware and software configurations, you must keep within the specified limits of
power consumption and power loss (please refer to the respective data sheet).
• Ensure that only trained specialists with a control and automation engineering background, operate the
device. Use by unauthorized persons can lead to damage to property and loss of data.
• In the case of a 24 V DC power supply unit, fuse the power supply line according to its cross-section to
protect the supply line in the event of a short circuit.
• In case of fire, extinguish the device with powder or nitrogen.

2.4 Operator's obligation to exercise diligence

The operator must ensure that
• the products are used only for their intended purpose (see Chapter 2.2 Intended use [} 6]).
• the products are only operated in sound condition and in working order.
• the products are operated only by suitably qualified and authorized personnel.
• the personnel is instructed regularly about relevant occupational safety and environmental protection
aspects, and is familiar with the operating instructions and in particular the safety instructions contained
herein.
• the operating instructions are in good condition and complete, and always available for reference at the
location where the products are used.

C6920 Version: 4.2 7

For your safety

2.5 Notes on information security

The products of Beckhoff Automation GmbH & Co. KG (Beckhoff), insofar as they can be accessed online,
are equipped with security functions that support the secure operation of plants, systems, machines and
networks. Despite the security functions, the creation, implementation and constant updating of a holistic
security concept for the operation are necessary to protect the respective plant, system, machine and
networks against cyber threats. The products sold by Beckhoff are only part of the overall security concept.
The customer is responsible for preventing unauthorized access by third parties to its equipment, systems,
machines and networks. The latter should be connected to the corporate network or the Internet only if
appropriate protective measures have been set up.

In addition, the recommendations from Beckhoff regarding appropriate protective measures should be
observed. Further information regarding information security and industrial security can be found in our
https://www.beckhoff.com/secguide.

Beckhoff products and solutions undergo continuous further development. This also applies to security
functions. In light of this continuous further development, Beckhoff expressly recommends that the products
are kept up to date at all times and that updates are installed for the products once they have been made
available. Using outdated or unsupported product versions can increase the risk of cyber threats.

To stay informed about information security for Beckhoff products, subscribe to the RSS feed at https://
www.beckhoff.com/secinfo.

8 Version: 4.2 C6920

 Product overview

3 Product overview
The C6920 Industrial PC belongs to the series of compact Industrial PCs for space-saving control cabinet
installation. The device is suitable for various applications and requirements.

Thanks to the available processors, the Industrial PC can be used for the following applications, among
others:
• diverse automation and visualization tasks
• wide range of IoT tasks with data preprocessing
• complicated HMI applications
• extensive axis controllers
• short cycle times
• high-volume data handling

The basic configuration of the C6920 includes the following aspects:

• Intel® processor
• 1 DVI connection, graphic adapter integrated in the Intel® processor
• 2 x 100/1000BASE-T connections, on-board dual Ethernet adapter
• Hard disk
• 4 x USB
• 1 x RS232

C6920 Version: 4.2 9

Product overview

3.1 Structure

2
11

10

8
4

Fig. 1: Structure

Table 1: Key: C6920 structure

No. Component Description

1 Mounting plate Plate for mounting the Industrial PC by its the rear side in the
control cabinet
2 Status LEDs Status display for power, TwinCAT, hard disk, fan, User LED,
fieldbus activity, fieldbus error
3 Name plate Information on the equipment of the Industrial PC
4 Front flap Access to battery and storage media
5 Grounding screw Functional earthing of the Industrial PC
6 Fan cartridge tool-less access with knurled screw
7 RS232 interface (X109) Serial interface according to RS232 standard
8 DVI interface (X108) Connection of a DVI-capable monitor
9 USB interfaces (X104 - X107) Connection of peripheral devices
10 RJ45 Ethernet interfaces (X102, Connection of the Industrial PC to a 100/1000BASE-T
X103) network or EtherCAT
11 Power supply (X101) Connection of the power supply, protective earth and external
wiring

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 Product overview

3.2 Interface description

The basic version of the C6920 has the following interfaces:
• Power supply (X101)
• Ethernet RJ45 (X102, X103)
• USB (X104 - X107)
• DVI (X108)
• RS232 (X109)

3.2.1 Power supply

The industrial PC is supplied with a nominal voltage of 24 V. The 8-pin voltage socket (X101) is used for
connection to the power supply and the external wiring of the industrial PC. The main supply voltage is
applied between PIN 5 (-24 V) and PIN 6 (+24 V) of the socket. If the industrial PC is equipped with an
integrated uninterruptible power supply (UPS), an external battery pack can additionally be connected to PIN
1 and PIN 2.

8 P-S
PC-ON

+
24V
-
X101
24V UPS
+
BAT
1 -

C9900 U330
only

Fig. 2: Voltage socket pin numbering

Table 2: Voltage socket pin assignment

Pin Signal Description

8 P-S Power Status output, minus is the negative pole of the supply voltage
7 PC-ON Input PC-ON
6 + 24 V 24 V supply voltage, positive pole
5 - 24 V supply voltage, negative pole
4 Protective earth

3 24 V UPS 24 V UPS output 2.5 A, minus is – BAT

2 + BAT Positive pole of the battery pack
1 - BAT Negative pole of the battery pack

To operate the buffered 24 V output, you must use PIN 1 (-) and PIN 3 (+).

The plug for the power supply is specified for 8 A and can accommodate wire cross-sections of up to
1.5 mm2. For long supply lines, use 1.5 mm2 cables to achieve a low voltage drop on the supply lines. There
should be at least 22 V at the power supply plug of the industrial PC, so that the industrial PC remains
switched on during voltage fluctuations. The plug is included in the delivery. You can obtain a replacement
plug from your Beckhoff Sales using the following ordering option:
• C9900-P926: power supply connector for CP69xx Industrial PC, 8-pin connector with strain relief for
the external supply cable

C6920 Version: 4.2 11

Product overview

3.2.2 Ethernet RJ45

The C6920 has two Gigabit LAN ports (X102, X103). The 100Base-T, 1000Base-T and 2500Base-T
Ethernet standards enable the connection of corresponding network components and data rates of
100/1000/2500 Mbit/s. The required speed is selected automatically.

The RJ45 connection technology with twisted-pair cables is used. The maximum length of the cable
connection is 100 m.

The controllers are used as follows, based on the device generations:

Table 3: Controller classification based on device generations

Generation Controller Mbit/s

C6920-0060 Intel® i219 for LAN1 and i210 for 100/1000
LAN2
C6920-0070 Intel® i219 for LAN1 and i210 for 100/1000
LAN2
C6920-0080 Intel® i219 for LAN1 and i226 for LAN1 100/1000
LAN2 LAN2 100/1000/2500

The Ethernet port i210/i226 connected via PCIe is usually suitable for cycle times <= 1 ms and for distributed
clock applications with EtherCAT.

The Ethernet port i219 integrated in the chipset is usually suitable for real-time Ethernet applications with
cycle times > 1 ms (without distributed clocks).
X102

1
LAN1
8

1
LAN2
8

X103

Fig. 3: Ethernet interfaces pin numbering

Table 4: Ethernet interface pin assignment

Pin Signal Description

1 T2 + Pair 2
2 T2 -
3 T3 + Pair 3
4 T1 + Pair 1
5 T1 -
6 T3 - Pair 3
7 T4 + Pair 4
8 T4 -

The LEDs of the LAN interfaces indicate the activity and the data transmission rate (Mbit/s). The LED shown
completely green in the figure indicates whether the interface is connected to a network. If this is the case,
the LED lights up green. The LED flashes green when data transmission is in progress on the interface.

The green/orange LED shown in the figure indicates the data transmission rate. The device generations
differ in terms of the possible speed. The following tables show the LED lighting according to the possible
speed.

12 Version: 4.2 C6920

 Product overview

Table 5: LED lighting speed 100/1000 Mbit/s

Mbit/s LED
100 Lights-up orange
1000 Lights up green

Table 6: LED lighting speed 100/1000/2500 Mbit/s

Mbit/s LED
100 Off
1000 Lights-up orange
2500 Lights up green

With the device generation C6920-0080, the two interfaces differ in the possible data transmission rate. The
speed for LAN1 is 100/1000 Mbit/s and for LAN2 100/1000/2500 Mbit/s.

C6920 Version: 4.2 13

Product overview

3.2.3 USB
The industrial PC has four USB interfaces (X104-X107). They are used to connect peripheral devices with
USB interfaces.

The following table shows the interface assignment based on the device generation:

Table 7: USB interfaces based on device generation

Generation USB interfaces

C6920-0060 4x USB 3.0
C6920-0070 4x USB 3.0
C6920-0080 4x USB 3.2 Gen. 2

Each of the four USB interfaces supplies up to 900 mA current and is electronically fused.

5 4 5 4
6 6
3 3
1 7 7 2
2 2
8 8
9 1 9 1

X104-107

5 4 5 4
6 6
3 3
3 7 7 4
2 2
8 8
9 1 9 1

Fig. 4: USB interface pin numbering

Table 8: USB interface pin assignment

Pin Connection
1 Vbus
2 D-
3 D+
4 GND
5 StdA_SSRX -
6 StdA_SSRX +
7 GND_DRAIN
8 StdA_SSTX -
9 StdA_SSTX +

For USB 2.0, only pins 1 to 4 are relevant.

14 Version: 4.2 C6920

 Product overview

3.2.4 DVI
The industrial PC has a DVI connection (X108), to which a DVI-capable monitor can be connected. Only
digital signals are transmitted.
16
X108

8 24

1 17

Fig. 5: DVI interface

Table 9: DVI interface pin assignment

Pin Connection Pin Connection Pin Connection

1 TMDS Data 2 + 9 TMDS Data 1 - 17 TMDS Data 0 -
2 TMDS Data 2 + 10 TMDS Data 1 + 18 TMDS Data 0 +
3 TMDS Data 2/4 Shield 11 TMDS Data 1/3 Shield 19 TMDS Data 0/5 Shield
4 not connected 12 not connected 20 not connected
5 not connected 13 not connected 21 not connected
6 DDC Clock 14 + 5 V Power 22 TMDS Clock Shield
7 DDC Data 15 Ground (+ 5 V, Analog H/ 23 TMDS Clock +
V Sync)
8 Analog Vertical Sync 16 Hot Plug Detect 24 TMDA Clock -

3.2.5 RS232
The serial interface (X109) is fed out via a 9-pin standard DSUB connector. The signals comply with the
RS232 standard. The port address and the interrupt used are set with the help of the BIOS setup.
X109

5 9

1 6

Fig. 6: RS232 interface pin numbering

Table 10: RS232 pin assignment

Pin Signal Description

1 DCD Data Carrier Detect
2 RxD Receive Data
3 TxD Transmit Data
4 DTR Data Terminal Ready
5 GND Ground
6 DSR Data Set Ready
7 RTS Request to Send
8 CTS Clear to Send
9 RI Ring Indicator

C6920 Version: 4.2 15

Product overview

3.3 Optional interfaces

A variety of interface options are available to you for extending your industrial PC beyond the basic
equipment level with additional interfaces. The following table provides information on the available
interfaces:

Table 11: C6920 interface options

Ordering option Description Device generation

FC9071-0000 Gigabit-Ethernet PC network card C6920-0060
10/100/1000 Mbit/s, 1-channel, C6920-0070
PCIe interface, covers the fieldbus
connection section C6920-0080
C9900-E238 Additional DVI-D socket led out on C6920-0060
a slot bracket, only for PCs with C6920-0070
plug-in card slots
C6920-0080
C9900-E294 Additional DisplayPort interface, C6920-0060
occupies the fieldbus connection C6920-0070
section, max. resolution 1920 x
1080, can only be ordered once C6920-0080
per PC and not in combination with
a second DVI connection
C9900-E308 Serial interface, RS232, electrical C6920-0060
isolation, D-sub, 9-pin, PCIe
interface covers the fieldbus
connection section

PCI and PCIe plug-in card slots

In addition, you have the option to order the industrial PC with additional PCI and PCIe plug-in card slots. In
this case you can extend the device by additional fieldbus interfaces and Ethernet ports. The following plug-
in card slots are available to you:

Table 12: Ordering options – plug-in card slots

Order identifier Description

C9900-B506 2 PCIe-x1 plug-in card slots on passive backplane,
integrated in the C6920, for the insertion of PCIe-x1
plug-in cards up to 190 mm in length
C9900-B510 2 PCI plug-in card slots on passive backplane,
integrated in the C6920, for the insertion of PCI plug-
in cards up to 190 mm in length
C9900-B514 1 PCI and 1 PCIe-x1 plug-in card slot on passive
backplane, integrated in the C6920, for the insertion
of 1 PCI and 1 PCIe-x1 plug-in card up to 190 mm in
length

The plug-in card slots are located behind the flap next to the connection section of the industrial PC. In order
to mount plug-in cards, you have to loosen the Philips screw and open the flap (see fig. 7).

16 Version: 4.2 C6920

 Product overview

Fig. 7: Access to plug-in card slots

When you have inserted the plug-in cards, the card connections are located on the right on the top side of
the PC (see fig. 8).

Fig. 8: Plug-in card connections

The additional plug-in card slots change the dimensions of the industrial PC. The width of the device
increases by 70 mm and the depth by 18 mm.

C6920 Version: 4.2 17

Product overview

3.4 Status LEDs

The industrial PC has seven status LEDs: PWR, TC, IDE, FAN, USR, FB RUN, FB ERR. They provide
information on the following aspects:
• the status of the power controller
• the TwinCAT status
• the hard disk activity
• the fan status
• the user
• the fieldbus activity
• the fieldbus status

The figure shows where the LEDs are located on the industrial PC.

Fig. 9: Status LEDs

Table 13: Meaning of the Status LEDs

LED Color/flashing interval Meaning

PWR (Power) green Operation
green flashing Standby
TC (TwinCAT) red Stop Mode
green Run Mode
blue Configuration mode
IDE/HDD red Access to storage medium
FAN green Fans running
red Fans failed
USR (user) programmable
FB RUN (fieldbus active) green active
red not active
FB Error (fieldbus error) red Error

18 Version: 4.2 C6920

 Product overview

3.5 Name plate

The name plate provides information on the equipment fitted to the industrial PC. The name plate shown
here serves only as an example.

1 15

2 xxxxxxxx
3
4
5
6
7
8
9
10
xxxxxxxxxxxxx
11
xxxxxxxxxxxxx
12

13

14

Fig. 10: Name plate example

C6920 Version: 4.2 19

Product overview

Table 14: Legend C6920 name plate

No. Description
1 Model: the last four digits indicate the device generation.
2 Serial number (BTN)
3 Date of manufacture
4 Mainboard
5 CPU
6 Main memory
7 Mini PCI slot
8 SSD or CFast
9 Storage media
10 Power supply unit: 24 VDC
11 MAC addresses of the Ethernet interfaces (X102, X103)
12 FCC approval
13 Address of the vendor
14 Symbols

Note: Here are the symbols applicable to the device such as CE, EAC, UKCA, . The
approvals of your device can be found on the name plate and in chapter 10.2 Approvals.
15 Variant number: commercial number of the order code including ordering options

20 Version: 4.2 C6920

 Commissioning

4 Commissioning
To be able to use the Industrial PC, you must first commission it. The first step is to transport the device to is
operating location and unpack it. This is followed by installing the device in the control cabinet, connecting
the cables and the power supply and finally switching on the Industrial PC.

4.1 Transport and unpacking

Note the specified transport and storage conditions (see Chapter 9 Technical data [} 48]).

Despite the robust design of the unit, the components are sensitive to strong vibrations and impacts. During
transport the device must therefore be protected from mechanical stress. Appropriate packaging of the
device, such as the original packaging, can improve the vibration resistance during transport.

NOTICE
Hardware damage due to condensation
Unfavorable weather conditions during transport can cause damage to the device.
• Protect the device against moisture (condensation) during transport in cold weather or in case of
extreme temperature fluctuations.
• Do not put the device into operation until it has slowly adjusted to the room temperature.
• Should condensation occur, wait for about 12 hours before switching the device on.

Unpacking

Proceed as follows to unpack the unit:

1. Remove packaging.
2. Keep the packaging for possible future transport.
3. Check your delivery for completeness by comparing it with your order.
4. Check the contents for visible shipping damage.
5. In case of discrepancies between the package contents and the order, or in case of transport damage,
please inform Beckhoff Service (see Chapter 10.1 Service and support).

C6920 Version: 4.2 21

Commissioning

4.2 Installation in the control cabinet

NOTICE
Incorrect installation
Mounting the device in a way that deviates from the documentation can impair its functionality.
• Mount the device only in the orientations shown in the documents.

The C6920 Industrial PC is designed for mounting in control cabinets in machine and plant engineering
applications. Please observe the environmental conditions prescribed for the operation (see Chapter 9
Technical data [} 48]).

Using different mounting plates, you can align the cable entry based on the application requirements.

Figure 11 shows the two available mounting plates: the standard mounting plate 1 and the optional mounting
plate 2. Mounting plate 1 is mounted on the rear panel of the industrial PC and mounting plate 2 on the right-
hand side panel. In both cases, four M4x8 countersunk head Philips screws are used for mounting.

1 2

Fig. 11: Mounting plates

The basic version of the industrial PC is supplied with the mounting plate 1 already mounted as shown in
Fig. 11. Mounting plate 2 is not included in the scope of delivery. You can choose the following ordering
options:
• C9900-M653: Mounting plate on the side panel instead of the rear panel

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 Commissioning

4.2.1 Dimensions
The dimensions of the Industrial PC and the mounting plate are used to prepare the control cabinet and to
mount the device correctly in the control cabinet.

All dimensions are in mm.

Figure 12 shows the dimensions of the industrial PC with mounting plate 1.

222,5
245
262

120,5
32
55 124,5
65,1

Fig. 12: Dimensions of mounting plate 1

Figure 13 shows the dimensions of the industrial PC with mounting plate 2.

223,5
262

245

65,1 65 21,5
69,1 124,5

Fig. 13: Dimensions of mounting plate 2

If you have chosen the ordering option for the device with additional PCI and PCIe plug-in card slots, the
dimensions of the device will change as a result. In this case you must use mounting plate 3 or 4 to mount
the device.

Figure 14 shows the dimensions of the industrial PC with mounting plate 3 and the additional plug-in card
slots.

C6920 Version: 4.2 23

Commissioning

245
262

222,5
9

95,7 124,5
125,35 137

Fig. 14: Dimensions of mounting plate 3 plug-in card slots

Figure 15 shows the dimensions of the industrial PC with mounting plate 4 and the additional plug-in card
slots.
222,5
262

245

134,05 90
138,05 137

Fig. 15: Dimensions of mounting plate 4 plug-in card slots

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 Commissioning

4.2.2 Installation in the control cabinet

NOTICE
Extreme environmental conditions
Extreme environmental conditions can cause damage to the device.
• Avoid extreme environmental conditions.
• Protect the device against dust, moisture and heat.
• Do not cover the device's ventilation grille.

When installing in the control cabinet, note that there must be 5 cm of free space above and below the
device for ventilation.

Mounting via mounting plates

In order to mount the Industrial PC by its rear or side panel in the control cabinet using the mounting plates,
the control cabinet must be equipped with drill holes for the fastening screws corresponding to the
dimensions of the PC (see chapter 4.2.1 Dimensions [} 23]). You need M4 screws for mounting.

After you have drilled the holes for the fastening screws in the control cabinet, you can mount the Industrial
PC in the control cabinet with the mounting plates. If your device is equipped with additional plug-in card
slots, the device and thus the mounting plates are wider. However, the mounting procedure is the same.

C6920 Version: 4.2 25

Commissioning

Fig. 16: Control cabinet installation

To install the industrial PC in the control cabinet, follow the steps below:
1. Place the fastening screws in the drill holes in the rear panel of the control cabinet.
2. Hang the PC on the screws at the marked points of the mounting plate (see Fig. 16).
3. Tighten the fastening screws.
ð You have successfully installed the industrial PC in the control cabinet.

26 Version: 4.2 C6920

 Commissioning

4.3 Connecting the Industrial PC

CAUTION
Risk of electric shock
Dangerous touch voltages can lead to electric shock. To avoid electric shock, observe the following:
• Never connect or disconnect the device cables during a thunderstorm.
• Provide protective earthing for handling the device.

To prepare the industrial PC for operation, it must be connected. The first step is to ground the device. Then
you can connect the cables and the power supply.

Wire the industrial PC in the control cabinet in accordance with the EN 60204-1:2006 standard on Protective
Extra Low Voltage (PELV) so that one side of the circuit or a point on the power source of this circuit is
connected to the protective conductor system.

C6920 Version: 4.2 27

Commissioning

4.3.1 Installing the supply cable

Mount the cable for the power supply to the industrial PC using the material provided for the connector
assembly. It consists of an 8-pin connection strip and a strain relief housing with cable tie.

Assembly of the supply cable

First mount the plug on the cable as follows:

1. Remove the insulation from the cable ends (8-9 mm).
2. Screw the cable ends into the 8-pin connection strip. For the pin assignment of the connector, see
Chapter 3.2.1 Power supply [} 11].

Assembly of strain relief housing

Now mount the strain relief housing on the previously connected plug and supply cable as shown in Fig. 17:

1. Thread the cable tie into the lower part of the strain relief housing (section A).
2. Insert the connection strip into the lower part of the strain relief housing (section B).
3. Tighten the cable tie and remove the plastic tab (section C).
4. Attach the upper part of the strain relief housing by snapping it onto the lower part (section D).

A B

C D

Fig. 17: Assembly of strain relief housing

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 Commissioning

4.3.2 Grounding of the Industrial PC

Potential differences are minimized and electrical currents are diverted to the ground through grounding or
potential equalization of electronic devices. This is to prevent dangerous touch voltages and electromagnetic
interference.

At the lower end of the Industrial PC mounting plate there is an grounding screw (see also chapter 3.1
Structure [} 10]), via which the functional earth of the PC can be connected. Use cables with a cross-section
of at least 4 mm2 to connect the protective conductor.

Protective earth

Establish the low-resistance protective earth of the Industrial PC via the voltage connection, thus avoiding
dangerous contact voltages. There is a pin in the voltage socket for the protective earth (PE).

EMC

NOTICE
Hardware damage due to electromagnetic interference
Using the Industrial PC without functional earthing can lead to hardware damage due to electromagnetic
interference.
• Only use the device with functional earthing.

Electromagnetic compatibility (EMC) of the industrial PC includes on the one hand not affecting other
devices and equipment by electromagnetic interference and on the other hand not being disturbed by
electrical or electromagnetic effects itself.

For this purpose, the Industrial PC must comply with certain protection requirements. The Industrial PC has
EMC interference immunity according to EN 61000-6-2. The EMC interference emission of the device meets
the requirements of EN 61000-6-4.

The functional earth is necessary for the EMC of the device. The functional earth is established by
connecting the grounding point on the PC mounting plate to the central grounding point of the control cabinet
in which the PC is installed.

C6920 Version: 4.2 29

Commissioning

4.3.3 Connecting cables and power supply

NOTICE
Incorrect connection procedure
Incorrect procedure when connecting the cables and the power supply can cause hardware damage.
• Follow the documented procedure for connecting the cables and the power supply.
• Always connect the cables first and only then switch on the power supply.
• Please read the documentation for the external devices prior to connecting them.

NOTICE
Connection of incorrect battery packs
The connection of incorrect battery packs can lead to damage to the Industrial PC and to the battery packs.
• Connect only Beckhoff battery packs to your Industrial PC.

Connecting cables

The connections are located in the front of the industrial PC and are documented in Chapter 3.1 Structure
[} 10].

Make sure that you first ground the PC (see chapter Grounding of the Industrial PC [} 29]) and then plug in
all data transmission cables.

Connecting the power supply

Cables with a maximum cable cross-section of 1.5 mm2 must be used for connecting the power supply. To
achieve the lowest possible voltage drop on the supply line, we recommend connecting the maximum
possible cross-section. In case of larger distances between the power source and the PC, take into account
the voltage drop in relation to the cable cross-section as well as fluctuations in your supply voltage in order to
ensure that the voltage at the power supply unit does not fall below 22 V.

Proceed as follows to connect the 24 VDC power supply unit:

1. Check the correct voltage of your external power supply.

2. Install the power cable.
3. Plug the power cable into the voltage socket of the industrial PC.
4. Screw the power cable to the voltage socket of the industrial PC.
5. Connect the PC to your external 24 V power supply.
6. Switch on the 24 V power supply.

External battery pack and UPS output

If you ordered your device with an integrated UPS, then you can connect an external battery pack and install
it on a DIN rail near to the PC. Use only Beckhoff battery packs for this:
• C9900-U330: universal battery pack for PCs and panel PCs in any configuration

When using the C9900-U330 battery pack, you can use the UPS output of the power supply unit (UPS
Output). The method of connecting different components can be taken from the wiring diagram in Fig. 18.

30 Version: 4.2 C6920

 Commissioning

1 2 3 4 5 6 7 8

Battery Power

Power-Status
24 V 24 V DC

PC_ON
+UPS
+ +

-
X2

X1
ext. switch

N0 N0
X1 X2

L max = 10 m
2
1,5 mm / AWG14

0V 22-30 V DC

1 2 - +
UPS Output
+24 V
GND

PTC

24 V/3,4 Ah 30 V/9 A

C9900-U330 battery pack

Fig. 18: Wiring diagram

So that the industrial PC still has a monitor output in case of a power failure, a control panel can be
connected to the UPS output of the power supply unit. 24 VDC is present between the UPS output and the
negative pole of the battery pack even after a power failure. The maximum load is 1.4 A (max. 2.5 A from
year of manufacture 2016).

Once the PC has been de-energized via the UPS software, the UPS output is switched to 0 V. A connected
panel is switched off.

C6920 Version: 4.2 31

Commissioning

4.4 Switching the Industrial PC on and off

NOTICE
Public networks
Connecting the PC to public networks without additional protective measures can compromise the safety of
the device.
• Protect the PC before connecting it to public networks.

NOTICE
Data loss due to switching off the PC while the software is running
Switching off the PC before the running software is terminated and the operating system is shut down can
lead to data loss.
• Quit the running software and shut down the operating system before switching off the PC.

NOTICE
Shortened battery life due to switching off the power supply
If the power supply is simply switched off, the operating system shuts down via the battery. With daily use,
this significantly shortens the life of the battery.
• Avoid switching off the power supply before shutting down the operating system.
• Use the PC-ON input (see below) to shut down the operating system in a battery-friendly manner.

The industrial PC is started or switched off when the system is switched on or off or when the power supply
to the PC is connected or disconnected.

You can use the PC-ON input of the PC to control the startup and shutdown of the operating system. The
PC-ON signal is inverted, which is why the operating system boots up at 0 V at the input and shuts down at
24 V. During operation, 0 V must therefore be permanently applied to the input. If you want to shut down the
operating system, you must apply 24 V to the PC-ON input. Once the operating system has shut down, the
PC power supply unit sets the Power Status output from 24 V to 0 V. This indicates that the shutdown is
complete. You can then switch off the power supply. If you remove the 24 V from the PC-ON input before
you have switched off the power supply, the operating system restarts. Therefore, 24 V must be applied to
the PC-ON input until you have switched off the power supply.

To shut down the operating system properly, you can install an additional ON/OFF switch next to the
machine's main switch to turn the machine on and off. The main switch can thus remain switched on in
principle and thus ensures that the PC is still supplied with power during the shutdown of the operating
system. Via the Power Status output, you can switch, for example, a contactor that switches off the entire
system. The load capacity of the Power Status output is limited to max. 0.5 A. No fuse protection is required.

Driver installation

When you switch on the PC for the first time, the optionally pre-installed operating system will be started. For
any additional hardware you have connected, you have to install the drivers yourself afterwards. In addition,
the Beckhoff Device Manager starts automatically. The Device Manager is a software from Beckhoff that
supports you in configuring the PC.

If you have ordered the PC without an operating system, you must install this and the driver software for the
additional hardware you have connected and for the devices in the PC yourself. Please follow the
instructions in the documentation for the operating system and the additional devices.

UPS software components

The UPS software components with the corresponding drivers must be installed on the PC to operate the
power supply unit as a UPS. The software components and drivers are already installed on delivery of the
PC with operating system. Otherwise, you have to install the installation package Beckhoff UPS yourself.

32 Version: 4.2 C6920

 Commissioning

You can obtain the installation package from Beckhoff Service (service@beckhoff.com). You then use the
installation package to install the UPS software components. The UPS software components come with a
detailed help function. Call up the help files either directly from the configuration register by clicking the Help
button or start the file under Start > Programs > Beckhoff > UPS software components.

The communication between your PC and the UPS takes place via the BIOS API. In addition to the UPS
driver, you also need the Beckhoff Automation Device Driver.

C6920 Version: 4.2 33

Beckhoff Device Manager

5 Beckhoff Device Manager

The Beckhoff Device Manager enables detailed system diagnostics with uniform secure access to the
existing hardware and software components. System data is recorded, analyzed and evaluated during
operation. The data helps to detect deviations at an early stage and prevent PC downtime.

The Beckhoff Device Manager always starts automatically after the industrial PC has been booted. In
addition, you have the option of manually starting the previously closed Device Manager at any time.

The industrial PC is delivered with predefined access data as standard:

• User name: Administrator
• Password: 1

You also have the option of using the Beckhoff Device Manager to remotely configure the industrial PC via a
web browser. More detailed information is available in the Beckhoff Device Manager manual.

First start Beckhoff Device Manager

When your industrial PC is booted for the first time, the Beckhoff Device Manager also starts automatically
for the first time. The Security Wizard opens. This tells you that you should reset the default password set by
Beckhoff. Proceed as follows:
1. Click Next on the Security Wizard start page.
ð This will take you to the Change Passwords page:

Fig. 19: Beckhoff Device Manager - Change passwords

2. Enter the access data of the Device Manager on delivery.

3. Choose a secure new password. Instructions for choosing a secure password are given below.
4. Confirm the changes by clicking on the tick in the red box on the right.
5. Exit the Security Wizard.
ð You have reached the Device Manager start page.

34 Version: 4.2 C6920

 Beckhoff Device Manager

Fig. 20: Beckhoff Device Manager – Start page

Navigate forward in the menu and configure the industrial PC. Note that modifications only become active
once they have been confirmed.

Manual start Beckhoff Device Manager

To start the Beckhoff Device Manager manually, proceed as follows:

1. Open a web browser locally on the industrial PC.

2. Enter localhost/config in the web browser to start the Beckhoff Device Manager.

The Beckhoff Device Manager starts. The Security Wizard appears.

Secure passwords

Strong passwords are an important prerequisite for a secure system.

Beckhoff supplies the device images with standard user names and standard passwords for the operating
system. It is imperative that you change these.

Controllers are shipped without a password in the UEFI/BIOS setup. Beckhoff recommends assigning a
password here as well.

Please note the following:

• Passwords should be unique for each user and service.
• Only change passwords after an incident in which passwords have become known without
authorization.
• Train the device users in the use of passwords.

A secure password has the following characteristics:

• Password complexity: The password should contain capital and lower-case letters, numbers,
punctuation marks and special characters.
• Password length: The password should be at least 10 characters long.

C6920 Version: 4.2 35

Decommissioning

6 Decommissioning
NOTICE
Hardware damage due to power supply
A connected power supply can cause damage to the device during disassembly.
• Disconnect the power supply from the device before starting to disassemble it.

When taking the industrial PC out of operation, you must first disconnect the power supply and cables. You
can then remove the device from the control cabinet.

If you do not want to continue using the industrial PC, Chapter 6.2 Disassembly and disposal [} 37] provides
information on the correct disposal of the device.

6.1 Disconnecting the power supply and cables

CAUTION
Risk of electric shock
Dangerous touch voltages can lead to electric shock. To avoid electric shock, observe the following:
• Never connect or disconnect the device cables during a thunderstorm.
• Provide protective earthing for handling the device.

Before you remove the industrial PC from the control cabinet, you must disconnect the cables and the power
supply. Follow the steps below:
1. Shut down the operating system.
2. Disconnect the PC from your external 24 V power supply.
3. Unscrew the voltage connector and pull it out of the PC.
4. Remove the power supply cable if the connector is to remain with the PC.
5. Make a note of the wiring of all data transmission cables if you want to restore the cabling with another
device.
6. Disconnect the data transmission cables from the industrial PC.
7. Finally, disconnect the grounding strap.
ð You have disconnected the cables and the power supply.

36 Version: 4.2 C6920

 Decommissioning

6.2 Disassembly and disposal

Before you can remove the industrial PC from the control cabinet, you must first disconnect the power supply
and the cables (see chapter 6.1 Disconnecting the power supply and cables [} 36]).

Disassembly with mounting plates

Proceed as follows to remove the industrial PC with the corresponding mounting plate from the control
cabinet:
1. Loosen the fastening screws just enough so that they remain attached to the control cabinet.
2. Lift the PC far enough so that the fastening screws slip into the keyholes (see fig. 21).
3. Remove the PC from the control cabinet.
ð You have successfully disassembled the PC.

Fig. 21: Dismantling the control cabinet

Disposal of the industrial PC

Be sure to observe the national electronic scrap regulations when disposing of the industrial PC.

In order to dispose of the device, it must be removed and fully dismantled. Dispose of the components in the
following way:
• Send plastic parts (polycarbonate, polyamide (PA6.6)) for plastics recycling.

C6920 Version: 4.2 37

Decommissioning

• Take metal parts to the metal recycling collection point.

• Electronic parts such as fans and circuit boards must be disposed of in accordance with national
electronic scrap regulations.
• Stick insulating tape over the poles of the CR2032 battery on the motherboard and dispose of the
battery via the local battery recycling.

38 Version: 4.2 C6920

 Maintenance

7 Maintenance
CAUTION
Risk of electric shock
Working on the device when live can lead to electric shock.
• Switch off the power supply before replacing device components. Excluded from this is the replacement
of hard disks and SSDs in RAID configuration as well as fan cartridges.

Maintenance measures increase the efficiency of the device by ensuring long-term functionality. Cleaning
and maintenance by replacing certain device components contribute to this.

Repair

Only the vendor may repair the device. If a repair should be necessary, contact Beckhoff Service (see
Chapter 10.1 Service and Support [} 49]).

7.1 Cleaning
NOTICE
Unsuitable cleaning agents
The use of unsuitable cleaning agents can damage the device.
• Clean the device only as specified.

It is essential to observe the following aspects when cleaning the industrial PC:
• Make sure that no dust gets into the PC.
• Always keep the ventilation grilles free.
• Only use a vacuum cleaner to clean the PC. The industrial PC does not have to be switched off for this.
• Never use compressed air to clean the PC.

C6920 Version: 4.2 39

Maintenance

7.2 Maintenance
NOTICE
Use of incorrect spare parts
The use of spare parts not ordered from Beckhoff Service can lead to unsafe and faulty operation.
• Only use spare parts that you have ordered from Beckhoff Service.

Beckhoff devices are manufactured from components of the highest quality and robustness. They are
selected and tested for best interoperability, long-term availability and reliable function under the specified
environmental conditions.

Nevertheless, some components of the devices may be subject to a limited service life if they are operated
under certain conditions, such as at increased ambient temperatures during operation or during storage or
during long periods of storage out of operation.

Beckhoff therefore recommends replacing some of the components of the devices after the time after which
predictions of the remaining service life of such components can no longer be reliably calculated.

These are the following components:

• Battery and battery pack
• Storage media
• Fan

The following table provides recommendations for the regular, precautionary replacement of the device
components:

Table 15: Device component replacement recommendations

Component Recommendation for replacement intervals (years)

UPS battery pack 5 years
2.5-inch hard disk 5 years or after 20,000 operating hours at more than 40
°C or after 30,000 operating hours at less than 40 °C
3.5-inch hard disk 5 years, irrespective of the operating hours
Fan 7 years
Compact Flash, CFast or SSD 10 years
Motherboard battery 5 years

Beckhoff is excluded from liability in the event of possible damage occurring during maintenance work. In
order to avoid damage caused by electrostatic discharge when replacing device components, protective
measures are recommended. Below are some suggestions.

ESD protection

NOTICE
Electrostatic discharge
The replacement of device components without ESD protection can lead to functional impairment and
destruction of the device.
• If possible, apply ESD protection measures during maintenance work.

When working on electronic devices, there is a risk of damage due to ESD (electrostatic discharge), which
can impair the function or destroy the device.

Protect the device and create an ESD-protected environment in which existing electrostatic charges are
safely discharged to ground and charging is prevented.

An ESD-protected environment can best be created by setting up ESD protection zones. The following
measures serve this purpose:
• ESD-compliant floors with sufficient conductivity to the reference potential PE;

40 Version: 4.2 C6920

 Maintenance

• ESD-compatible work surfaces such as tables and shelves;

• Wrist grounding strap, especially for sedentary activities;
• grounded and electrostatically dissipating equipment and operating materials (e.g. tools) within the
ESD protection zone.

If it is not possible to create an ESD protection zone, you can still protect the device against ESD damage.
For example, the following measures can be used:
• Use conductive mats connected to the ground potential as underlays.
• Dissipate possible charges from your own body by touching grounded metal (e.g. control cabinet door).
• Wear a wrist grounding strap.
• Only remove new electronic components from the ESD packaging (tinted plastic bag) after putting on
the wrist grounding strap.
• Do not walk around with electronic components in your hand if they are not in ESD packaging.

C6920 Version: 4.2 41

Maintenance

7.2.1 Access to device components

In order to be able to replace certain device components, you must first gain access to these components.

Access to battery and storage media

To access the battery and the storage media, open the front flap (see Fig. 22).

Fig. 22: Tool-free access to battery and storage media

You now have access to the battery (1) and storage media (2) (see fig. 23).

Fig. 23: Battery and storage media

Fan access

You can access the fan cartridge from the underside of the Industrial PC.

42 Version: 4.2 C6920

 Maintenance

7.2.2 Replacing the battery

NOTICE
Incorrect battery type
Replace battery with R/C (BBCV2), Part. No. CR2032, rated 3 V only. Use of another battery may present a
risk of fire or explosion.
• Only replace the battery with a replacement battery from Beckhoff Service.
• When replacing the battery, make sure that the polarity is correct.

NOTICE
Battery damage
Incorrect handling of the motherboard battery can damage it.
• Do not recharge the battery.
• Do not throw the battery on the fire.
• Do not open the battery.
• Protect the battery against direct sunlight and moisture.

The Industrial PC does not contain a lithium-ion battery. The motherboard battery is a CR2032 lithium-metal
cell. It is used to supply power to the clock integrated on the motherboard. If the battery is depleted or
missing, the date and time are displayed incorrectly.

Table 16: Technical data of the battery.

Battery type Electrical properties (at 20 °C) Dimensions

Nominal voltage Nominal capac- Diameter Height Weight
ity
CR2032 3.0 V 225 mAh 20.0 mm 3.20 mm 3.1 g

Chapter 7.2.1 Access to device components [} 42] shows how to access the battery.

To change the battery, proceed as follows:

1. Pull the battery out of the industrial PC with needle-nose pliers.

2. Insert the new battery into the PC by hand. Pay attention to the correct polarity. The negative pole of
the battery must point towards the voltage socket of the industrial PC (see Fig. 24).

+ -

Fig. 24: Battery change

To dispose of the battery, remove it, stick insulating tape over the poles and take it to the local battery
recycling.

C6920 Version: 4.2 43

Maintenance

7.2.3 Replacing the storage media

Storage media should only be obtained from Beckhoff Service (see Chapter 10.1 Service and support).

The old storage media must be disposed of in accordance with the national electronic waste regulations.

For new storage media, please contact your Beckhoff Sales only. Hard disks from Beckhoff are optimized for
industrial applications. SSDs from Beckhoff have a considerably higher lifetime expectancy than
commercially available SSDs.

Data transmission before replacement

If you want to exchange a storage medium according to Beckhoff's recommendation, you must copy the data
from the old to the new storage medium. You can use the Beckhoff Service Tool (BST) for this purpose. BST
is a graphical backup and restore program for PCs with a Windows operating system. You can create an
image of your operating system and use it to back up the operating system. Then you can restore the
created image to a new data carrier. The BST is available on a bootable BST USB flash drive. This includes
Windows and a backup software. Select the size of the BST USB flash drive according to the size of the
backup copy of your operating system. You can then keep the flash drive as a backup copy. For this
purpose, the BST USB flash drives are designed for particularly long data preservation by means of special
flash. For more information on the function of the BST, please refer to the corresponding manual.

If your storage medium is defective and there is no backup, Beckhoff Service can provide you with a fresh
Windows image. For this to be possible, the Beckhoff PC must already have been shipped with a valid
operating system license. After installing the fresh image, the applications must be reinstalled.

Replacing the CFast

Chapter 7.2.1 Access to device components [} 42] shows how to access the CFast.

To replace the CFast, follow the steps shown below in Figure 25:
1. Press frontally against the CFast (section A).
ð The CFast now protrudes from the PC (section B).
2. Pull the CFast out of the PC (section C).
A B C

Fig. 25: Replacing the CFast

3. Insert the new CFast into the PC.

4. Press frontally against the protruding CFast.
ð The CFast is now fully inserted in the PC. You have replaced the CFast.

44 Version: 4.2 C6920

 Maintenance

Exchange SSD

Chapter 7.2.1 Access to device components [} 42] shows how to access the SSD.

Proceed as follows to change the SSD:

1. Remove the SSD from the PC by pulling forcefully on the protruding Beckhoff sticker (see fig. 27).
BECKHOFF

BECKHOFF

Fig. 26: Exchange SSD

2. Insert the new SSD into the PC in the same orientation up to the stop.
ð You have replaced the SSD.

C6920 Version: 4.2 45

Maintenance

7.2.4 Replacing the fan

NOTICE
Incorrect fan type
The industrial PC may be damaged if the wrong type of fan is installed.
• Replace the fan cartridge exclusively by a cartridge from Beckhoff Service.

The fan cartridge with the two fans ensures optimal cooling of the industrial PC. Order a new fan cartridge
exclusively from Beckhoff. To do this, contact Beckhoff Service (see Chapter 10.1 Service and support).

You can replace the fan cartridge while the PC is running. Insert the new cartridge immediately after
removing the old one.

To replace the fan cartridge, follow the steps below as shown in Figure 27:
1. Loosen the knurled screw on the underside of the PC (section A).
2. Flip the cartridge down (section B).
3. Remove the cartridge in the upward direction (section C).

A B C

Fig. 27: Fan cartridge replacement

4. Insert the new fan cartridge.

5. Flip the cartridge back up.
6. Tighten the knurled screw firmly again.
ð You have now replaced the fans.

The old fan cartridge must be disposed of in accordance with the national electronic scrap regulation.

46 Version: 4.2 C6920

 Troubleshooting

8 Troubleshooting
Fault Cause Measures
No function of the industrial PC Missing power supply of the Check the power supply cable
industrial PC Call Beckhoff Service
Other cause
The industrial PC does not boot BIOS setup settings are incorrect Check BIOS setup settings (load
fully Other causes defaults)
Call Beckhoff Service
Industrial PC boots, software Cause of the fault is either in the Call the machine and software
starts, but the controller does not software or in parts of the plant manufacturer
work properly outside the industrial PC
USB error during access with Cycle times in TwinCAT set to Increase the cycle times to
TwinCAT via USB 10 ms (default) between 50 ms and 80 ms

C6920 Version: 4.2 47

Technical data

9 Technical data
Table 17: Technical data

Product designation C6920

Dimensions (W x H x D) 65 x 235 x 121, without mounting plate, without plug-
in card slots
Weight 1900 g with basic configuration
Supply voltage 22-30 V DC (24 V DC power supply unit)

Power consumption Data sheet for calculating power consumption and

power loss in the download finder - Data sheets:
http://www.beckhoff.com/downloadfinder
Protection rating IP20
Vibration resistance (sinusoidal vibration) EN 60068-2-6: 10 to 58 Hz: 0.035 mm
58 to 500 Hz: 0.5 G (approx. 5 m/ s2)
Shock resistance (shock) EN 60068-2-27: 5 G (approx. 50 m/s2), duration:
30 ms
EMC interference immunity conforms to EN 61000-6-2
EMC interference emission conforms to EN 61000-6-4
Permissible ambient temperature 0 °C ... +55 °C (operation)
-25 °C ... +65 °C (transport / storage)
Permissible air humidity Maximum 95 %, no condensation
Transport and storage The same values for air humidity and shock
resistance are to be observed during transport and
storage as in operation. The shock resistance during
transport can be improved by means of suitably
packing the industrial PC.

48 Version: 4.2 C6920

 Appendix

10 Appendix
In the appendix you will find information for servicing and details of the approvals that your device has.

10.1 Service and support

Beckhoff and its worldwide branch offices offer comprehensive service and support, providing fast and
competent assistance with all issues relating to Beckhoff products and system solutions.

Beckhoff Service

The Beckhoff Service Center supports you in all matters of after-sales service:
• on-site service
• repair service
• spare parts service
• hotline service

Hotline: + 49 5246/963-460
email: service@beckhoff.com

If your device requires service, please indicate the serial number, which you can find on the name plate.

Beckhoff Support

Support offers you comprehensive technical assistance, helping you not only with the application of
individual Beckhoff products, but also with other, wide-ranging services:
• World-wide support
• Design, programming and commissioning of sophisticated automation systems
• extensive training program for Beckhoff system components

Hotline: + 49 5246/963-157
email: support@beckhoff.com

Headquarters

Beckhoff Automation GmbH & Co. KG

Hülshorstweg 20
33415 Verl
Germany

Phone: + 49 5246/963-0
email: info@beckhoff.de

The addresses of the worldwide Beckhoff branches and agencies can be found on our website at http://
www.beckhoff.com/.

You will also find further documentation for Beckhoff components there.

C6920 Version: 4.2 49

Appendix

10.2 Approvals
Your device has at least the following approvals:
• CE
• EAC
• UKCA
• FCC

You will find all other applicable approvals on the name plate of your device.

FCC approvals for the United States of America

FCC: Federal Communications Commission Radio Frequency Interference Statement

This device was tested and complies with the limits for a digital device of class A, according part 15 of the
FCC regulations. These limits are designed to provide adequate protection against adverse interference, if
the device is used in a commercial environment. This device generates, uses and may emit radio frequency
energy and may cause adverse interference with radio communications, if it is not installed and used in
accordance with the operating instructions. If this device is used in a residential area it is likely to cause
adverse interference, in which case the user must take appropriate countermeasures in order to eliminate
the interference at his own expense.

FCC approvals for Canada

FCC: Canadian Notice

This device does not exceed the class A limits for radiation, as specified by the Radio Interference
Regulations of the Canadian Department of Communications.

50 Version: 4.2 C6920

 List of figures

List of figures
Fig. 1 Structure....................................................................................................................................... 10
Fig. 2 Voltage socket pin numbering...................................................................................................... 11
Fig. 3 Ethernet interfaces pin numbering ............................................................................................... 12
Fig. 4 USB interface pin numbering ....................................................................................................... 14
Fig. 5 DVI interface ................................................................................................................................ 15
Fig. 6 RS232 interface pin numbering.................................................................................................... 15
Fig. 7 Access to plug-in card slots ......................................................................................................... 17
Fig. 8 Plug-in card connections.............................................................................................................. 17
Fig. 9 Status LEDs ................................................................................................................................. 18
Fig. 10 Name plate example .................................................................................................................... 19
Fig. 11 Mounting plates............................................................................................................................ 22
Fig. 12 Dimensions of mounting plate 1................................................................................................... 23
Fig. 13 Dimensions of mounting plate 2................................................................................................... 23
Fig. 14 Dimensions of mounting plate 3 plug-in card slots....................................................................... 24
Fig. 15 Dimensions of mounting plate 4 plug-in card slots....................................................................... 24
Fig. 16 Control cabinet installation ........................................................................................................... 26
Fig. 17 Assembly of strain relief housing ................................................................................................. 28
Fig. 18 Wiring diagram ............................................................................................................................. 31
Fig. 19 Beckhoff Device Manager - Change passwords .......................................................................... 34
Fig. 20 Beckhoff Device Manager – Start page ....................................................................................... 35
Fig. 21 Dismantling the control cabinet .................................................................................................... 37
Fig. 22 Tool-free access to battery and storage media............................................................................ 42
Fig. 23 Battery and storage media ........................................................................................................... 42
Fig. 24 Battery change ............................................................................................................................. 43
Fig. 25 Replacing the CFast..................................................................................................................... 44
Fig. 26 Exchange SSD............................................................................................................................. 45
Fig. 27 Fan cartridge replacement ........................................................................................................... 46

C6920 Version: 4.2 51

List of tables

List of tables
Table 1 Key: C6920 structure ................................................................................................................... 10
Table 2 Voltage socket pin assignment .................................................................................................... 11
Table 3 Controller classification based on device generations ................................................................. 12
Table 4 Ethernet interface pin assignment................................................................................................ 12
Table 5 LED lighting speed 100/1000 Mbit/s ............................................................................................ 13
Table 6 LED lighting speed 100/1000/2500 Mbit/s ................................................................................... 13
Table 7 USB interfaces based on device generation ................................................................................ 14
Table 8 USB interface pin assignment...................................................................................................... 14
Table 9 DVI interface pin assignment ....................................................................................................... 15
Table 10 RS232 pin assignment ................................................................................................................. 15
Table 11 C6920 interface options ............................................................................................................... 16
Table 12 Ordering options – plug-in card slots ........................................................................................... 16
Table 13 Meaning of the Status LEDs ........................................................................................................ 18
Table 14 Legend C6920 name plate........................................................................................................... 20
Table 15 Device component replacement recommendations ..................................................................... 40
Table 16 Technical data of the battery........................................................................................................ 43
Table 17 Technical data.............................................................................................................................. 48

52 Version: 4.2 C6920

More Information:
www.beckhoff.com/C6920/

Beckhoff Automation GmbH & Co. KG

Hülshorstweg 20
33415 Verl
Germany
Phone: +49 5246 9630
info@beckhoff.com
www.beckhoff.com