JAYALAKSHMI SHETTY

Mobile: +971 501636074

E-Mail: laxmi.mite@gmail.com
https://www.linkedin.com/in/jayalakshmi-shetty-b52a5b38/

SOFTWARE QA ENGINEER

• A software professional with 7+ Years of hands on experience in

Manual and Automation Testing with exposure to Cross Platform
(Windows XP/8/10, iPad/iPod Touch and Android), Web and Mobile
Applications. I seek to bring my skills and abilities to add value to your
company. Aims to progress in career as a team player who contributes
to organizational goals and acquire new skills to grow personally and
professionally.

PROFESSIONAL SYNOPSYS

• Profound experience in writing automation test scripts using Selenium

Webdriver, Python, Robot Framework and committed the code in
GIT
• Proficient in Manual Testing adhering to both back end (server side,
services) & front end (UI design, validation & process) testing.
• Performed continuous integration of projects using Jenkins (CI tool)
• Familiarized with UFT Automation testing using HYPERLINK
"https://www.softwaretestinghelp.com/qtp-quicktest-
professional-tutorial-1/" HYPERLINK
"https://www.softwaretestinghelp.com/qtp-quicktest-
professional-tutorial-1/" HYPERLINK
"https://www.softwaretestinghelp.com/qtp-quicktest-
professional-tutorial-1/"QTP
• Well versed with Software Development Life Cycle (SDLC)– Agile,
Scrum methodologies
• Good understanding of the STLC HYPERLINK
"https://www.softwaretestinghelp.com/what-is-software-testing-life-
cycle-stlc/" HYPERLINK "https://www.softwaretestinghelp.com/what-is-
software-testing-life-cycle-stlc/" HYPERLINK
"https://www.softwaretestinghelp.com/what-is-software-testing-life-
cycle-stlc/" process – Test case documentation, review
• Performed parallel testing and cross browser testing on various
browsers and operating systems using SauceLabs.
 • Experienced in automation testing tools, Selenium (Selenium Web
Driver) with JAVA, Eclipse and preparation of the automated test
framework using TestNG.
• Created Generic and WebDriver Generic class function or the entire
Project.
• Extensive experienced in Functional, Regression, Sanity, User
Acceptance Testing (UAT), Re-testing, Integration, System,
Usability, Performance, Compatibility, Smoke, Scalability,
Load, Security, Recovery, Cross Device and Cross Browser
testing of Web Applications and Client-Server Applications.
• Experience in working on Page Object Model Design pattern with
Hybrid framework.

• Experience in analyzing functional requirements and translate them to

test cases.
• Experienced in preparing Test Cases, Test Scenarios, Test Execution
Report (Test Link), Defect Report and Bug Tracking Process
(Bugzilla)

• Sound exposure of Test Plan and Test approaches.

• Executed the remote commands on SSH and Telnet interfaces using
Putty.
• Performed API testing using Postman Rest API

• Tested application for Credit Card processing and Gate interface.

• Highly Motivated, Detail oriented, Versatile and able to work
independently or as a part of a team.

• Performance testing using HP Load Runner and Jmeter

TECHNICAL SKILLS/TOOLS

Domain E-commerce, Telecom, Booking and

Transportation, Logistics and Storage, CRM,
ERP, Hospitality, Banking, Insurance, Airline

Framework Data Driven, Page Object Model, Robot

Framework

Automation Tools used Selenium WebDriver, Cucumber, HP

UFT(QTP), Jenkins, Apache JMeter, Postman,
SauceLabs, Selenium Grid, HP Load Runner,
Appium, SOAPUI
Test Management Tools Bugzilla, TestLink, HP ALM(QC), JIRA, MIT
Database SQL, Oracle

Operating System Windows 7/8/10, Unix/Linux

Knowledged In SQL query, JAVA, Python, C#.Net, HTML, VB

Script
IDEs Eclipse, PyCharm, RIDE, Sublime Text

Web Debugging tools Firebug1.12.8, Firepath0.9.7

Mobile Testing Device’s Android, Windows, iPod Touch 6.1.5, iPad

Mini 7.0.2 /7.0.3

ORGANISATIONAL DETAILS
Aug’21 –Present: Kingmakers as Test Automation Engineer
Projects: Sportsbook, Virtuals Domains: Sports & Entertainment

Role/Responsibilities:
• Involved in writing api automation using Javascript, Mocha/Chai
• Performed sanity testing on web, mobile and mlite applications
• Performed API testing using Postman
• Maintained Code versions through GIT
• Executed SQL queries to verify required database changes
• Used Azure/JIRA tools for maintaining all project activities for Agile
projects.

Aug’20 –Feb‘21: Emirates Digital Wallet LLC (On contract with Tasc
Outsourcing) as Senior Automation Test Engineer
Projects: Klip digital wallet, KlipClear, Merchant Portal TMS, Clients: FAB,
Mashreq, ADCB, ADIB, DIB Domains: Financial, Banking

Klip Digital Wallet is accessed through a digital mobile app available

from any stakeholder bank or direct from EDW. Once they have set up the
app users can either link their klip account to their bank account or load cash
onto it directly at selected locations around the UAE. They can use klip for
goods or services, to send and receive money, and to store money for when
they need it. They do not need to have a bank account. They can also obtain
cash from ATMs by accessing funds stored on their Digital Wallet.
Merchant portal TMS is a web-based portal which includes Acquirers,
Merchants, Terminals, Reports and System Logs. There is a role-based
hierarchy. All users will login from the same page. Menu items, transactions,
merchants and terminals are displayed according to user permissions. User
with System administrator role has all privileges to see every detail.

Klip Clear is a web application responsible for clearing and settlement

of all transactions between participating banks.
It provides facilities to Klip’s operator to monitor liquidity risks of the
participating banks. Also, provides means of managing charges collection
and distribution amongst Klip participants

Role/Responsibilities:
• Automated financial application using hybrid framework using
Selenium WebDriver, JAVA and TestNG
• External app Bug Reporting and Tracking through Bugzilla.
• Internal app Bug Reporting and Tracking through TFS (Azure
DevOps).
• Maintained Code versions through GIT
• Performed continuous integration CI/CD using Jenkins.
• Executed test suite and generated consolidated report
through TestNG.
• Performed API services testing using Postman Rest API
• Interacting with developers, business analysts to communicate the
defects
• Understanding and review of functional requirements by going through
the technical specifications with inputs from business analysts to
participate efficiently in the testing life cycle of the project.
• Written and executed testcases using TestRail.
• Used Azure/JIRA tools for maintaining all project activities for Agile
projects.
• Management of all testing activities through different phases like SIT,
UAT, Go Live and Dry run.
• Prepared test cases and captured the test results in Excel and Azure
DevOps
• Responsible for coordinating with stakeholders, clients, project
managers, DBAs, developers and testers.

Apr’19 –Jul20: Emirates Airlines (Emirates Headquarters) as Senior

Automation Test Engineer
Projects: Dubai Experience (DEX), Unified Responsive Payment (URP)
Client: Lemax Domain: Airlines
Dubai Experience (DEX) is a reservation booking management system,
where flights can be reserved along with the option to reserve packages like
tours, transport, accommodation and activities.

Unified Responsive Payment (URP) is a payment processing gateway

which is integrated with multiple projects like paid tier, hold booking and
DEX. URP supports Cash plus Miles (Rewards Conversion), Credit card, PayPal
and other payment methods. It provides Multi Currency Pricing (MCP) feature
where card holders can pay in currency of their choice.

Role/Responsibilities:
• Developed automation scripts using Selenium WebDriver, Java.
Implemented BDD through Cucumber Gherkin
• Presented Automation Test result analysis during daily Agile stand up
meetings.
• Created the Feature Files for Cucumber BDD Automation.
• Bug Reporting and Tracking through JIRA.
• Worked on Confluence and participated in discussions with product
owner whether to include new feature or help them think about the
edge case scenarios.
• Maintain Code versions through GIT.
• Build tests through maven pom file
• Executed Cucumber test suite and generated consolidated report
through Jenkins.
• Performed API services testing using Postman Rest API
• Interacting with developers, business analysts to communicate the
defects
• Involved in testing the application utilizing the Scrum
(Agile) methodology.
• Understanding and review of functional requirements by going through
the technical specifications with inputs from Business Analysts to
participate efficiently in the testing life cycle of the project.
• Written and executed testcases using TestRail
• Experienced in Docker
• Involed in Business Analysis tasks such as requirements gathering and
analyzing.
• Preparing project plan, BRD, FRD, project handover and manual
documents.
Oct’ 17 – Mar’19(1year 5months): Imovation FreeZone LLC (Dubai
Internet City) as Senior Software QA Engineer
Projects: Margento (Loyalty Software) (Oct’ 17 – Mar’19) Clients:
Etisalat, Chalhoub Group, Apparel, Ajmal
Margento software mainly deals with Loyalty program, Mobile payments,
Mobile wallets and Bill payments. It is a general transaction processing
system that supports cardless payments, service and product delivery. It
enables enterprises like banks and financial institutions, mobile network
operators and fixed line telcos, ISPs, service and content providers to enter
mobile payment markets offering a variety of services such as micro and
macro payments, content and service delivery, bill payments, bonus and
loyalty program hosting and more.

Role/Responsibilities:
• Responsible for gathering requirements and writing specifications,
develop functional requirements specifications, use cases and
workflows.
• Experienced in beta testing
Collaborating with clients (Etisalat, Chalhoub Group, Club Apparel,
Ajmal etc…) to Manage Loyalty Programs and Technical projects by
making sure of system testing, installation and support efficiency.
• Performed cross browser testing using Saucelabs and Continuous
Integration(CI/CD) using Jenkins.
• Involved in writing SQL queries to fetch, modify and validate relevant
customer & transaction details.
• Used Quality Center (HP ALM) for test management and defect
management.
• Used Jmeter to regularly test performance life cycles
• Developed automation scripts using Selenium Webdriver, JAVA and
TestNG framework.

• Performed mobile application testing on Emulators and Real devices

• Involved in Rest API/Web services testing using SOAP

• Presenting product demo and walk-through of the application to client

May’ 17 – Oct’ 17(5months): Crowdsprint Pty Ltd (Sydney-Australia)

as Software Test Analyst
Projects: Be Connected (May’ 17 – Oct’17) Client: Good Things
Foundation Australia
Be Connected is an Australian Government initiative aimed at increasing the
online safety of older Australians to use the internet and everyday
technology to thrive in a digital world. It provides a one-stop-shop for
information, tools, training materials and helpline.
Role/Responsibilities:
 • Tested the functional flow and response of the application in business
perspective.
• Provided usability suggestions, which would make the app user
friendly.
• Concentrated to identify and define tests that would maximize
coverage resulting in better user experience.
• Performed crowd sourced functional exploratory testing on various
mobile and web applications.
• Used JIRA for defect management.

Nov’ 14 – Mar ’17(2 years 4months): Vecima Telecom India Pvt Ltd
(Mangalore – India) Subs of Vecima Networks Inc (Canada) as
Software QA Engineer
Projects: FleetLynx Web & Mobile Apps, Portico, Squareup (Nov’ 14 –
Mar’ 17)
FleetLynx fleet management software automates and integrates key fleet
management processes. It saves costs by capturing detailed engine
diagnostics and scheduling preventative maintenance. FleetLynx Mobile
application is developed by Mobile Warrior FleetLynx mobile app is used to
track the driver status using AMG tracking device.
The Portico DOCSIS mini-CMTS is a high capacity DOCSIS 3.0 CMTS.
Optimized for Ethernet over Coax (EoC) applications, is deployed over
existing coaxial cabling in MDU, hospitality and commercial locations to
provide high speed connections using concurrent cable modems.
Role/Responsibilities:
• Developed automation scripts using Selenium Webdriver, python,
robot framework and committed the code in GIT.
• Implemented Page Objects and Data Driven approach using Selenium
WebDriver, Python and Unittest.
• Understand business requirements documents and system
specifications to ascertain the desired functionality of the component
or system in the application.
• Create both positive and negative detailed test cases for formal testing
based on expected results developed for each module and designed
test cases for functional and regression testing
• Performed API testing using Postman Rest API

• Performed mobile application testing on various iOS devices.

• Manage and log defects in Bugzilla, as well as interacting with
developers for bug fixing
 • Review test validation results and manage defects until they are
resolved and successfully re-tested.
• Performed cross browser testing using Saucelabs and Continuous
Integration using Jenkins.
• Prepared and reviewed userguide, usecases and testcases. Executed
the testcases and reported the results in testlink.
• Developed test SQL scripts for data creation.
• Executed the remote commands on SSH and Telnet interfaces using
Putty.
• Executed and documented SNMP, Web and Command line interface
testcases in teslink, uploaded the test results and compared the
results.
• Proficient in performance testing using Jmeter.
• Involved in entire QA life cycle, which includes identifying and defining
business scenarios, documentation of test plans, test cases and test
execution (Manual & Automation) using QTP(HP UFT) tool.
• Troubleshooted HTTP communications and experienced in monitoring
network traffic/packets using Wireshark/Charles.

Feb ‘13 – Oct ‘14: Innovation Technologies Pvt Ltd (Bangalore-India)

as Software Test Engineer
Projects: Arcus (Feb’ 13 – Oct’ 14)(1 year 8 months) Client: Advanced
Media Technologies
Arcus web application monitors the installed hardware devices on the client
machine. Helps to add devices, add client access to the device and track the
client process and interaction with the device.
Role/Responsibilities:
• Validate the functionality according to user request, ensure it meets
the guidelines as per the requirement documents

• Analyze functional requirements and system requirement documents.

• Identify test conditions and design, develop, maintain and execute test
cases providing full coverage for functional and regression testing

• Test the application manually based on the requirement specification

documents by executing test cases prior to automation

• Error handling with screenshots, XML error logs to send mails for
critical errors

• Rest API/Web services testing using SOAP UI

• Used Quality Center (HP ALM) to organize and manage all phases of
the software testing process, including test planning, executing test
and defect tracking.
 • Involved in performance testing using HP Loadrunner

Jul’ 12 – Jan ’13: Global E-Softsys Pvt Ltd (Bangalore-India) as

Software QA Analyst
Projects: SSM (Jul’ 12 – Jan’13), E-CRM (Jul’ 12 – Jan’13)(6 months)
Clients: U-Store, Store IT, U-Lock IT (USA, UK, Canada)
SSM (Self Storage Manager) is web-based feature rich management software
for Self-Storage Industry. Many of the operations performed by Store
Managers on a routine basis are automated. With interfaces such as Gate
Systems, Accounting Software, Online Credit Card Processing, Business
Intelligence & Analytics interface and Automatic Certified Mailing and with
options to reserve, review their accounts and pay online for the Store
customers.
E-CRM software is a screen pop up interface to leading phone systems
and an optional Call Tracker module to capture lead to rental conversion
ratios, cost per lead, cost per rental etc. E-CRM is a custom-made solution for
our client to assist its various business verticals like organization wide sales,
marketing, customer support and inventory functions. E-CRM is integrated
with SSM including centralized database for all locations, with all customer
history.

Role/Responsibilities:
• Understanding the requirements and functionality of the application
• Involved in writing and executing the test cases. Created effective test
reports by evaluating test results
• Testing application for 3rd party Credit Card payments interface and
Gate interface.
• Implementation of software at client location & involved in writing user
manual of the software.
• Expertise on Consumer and Core Banking Applications testing on Web
Browsers, Mobile and Tablet devices.
• Involved in converting testcases to test scripts using TestNG
Framework.

ACADEMIA / GLOBAL CERTIFICATIONS

• Bachelor of Engineering (Hons.) Computer Science, Mangalore Institute
of Technology and Engineering (VTU), Moodbidri in 2012 with 68.19%
• Certified in Selenium WebDriver, HP Load Runner and QTP
Automation Testing, Systems Domain, Bangalore
 • Technical Web GUI Testing certification, Zenler - Compendium
Developments Online Training
• SPARK Technical Training certification from renowned company
Infosys, Mangalore
• AJAX & JQuery certification from MITE.

PERSONAL DOSSIER
Nationality : Indian
Linguistic Abilities : English, Hindi, Tulu and Kannada
Marital Status : Married
Date of Birth : 29TH JUNE 1990
Present Address : Flat no. 1404, Abu Shagara, Sharjah, UAE
Visa Type : Husband visa
Passport Details : Passport Number-M7940180, Date of Expire-
06/04/2025
References : Upon Request