Owner's Manual

Original Instructions
Air Conditioners

U-Match Series Cassette Type Unit

Models:
GUL24T/B-D
GUL36T/B-D
GUL48T/B-D
GUL60T/B-D
 To Users
Thank you for selecting Gree product. Please read this instruction manual
carefully before installing and using the product, so as to master and correctly use
the product. In order to guide you to correctly install and use our product and
achieve expected operating effect, we hereby instruct as below:
(1) This appliance can be used by children aged from 8 years and above and
persons with reduced physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children without supervision.
(2) In order to ensure reliability of product, the product may consume some
power under stand-by status for maintaining normal communication of
system and preheating refrigerant and lubricant. If the product is not to be
used for long, cut off the power supply; please energize and preheat the
unit in advance before reusing it.
(3) Please properly select the model according to actual using environment,
otherwise it may impact the using convenience.
(4) This product can’t be installed at corrosive, inflammable or explosive
environment or the place with special requirements, such as kitchen.
Otherwise, it will affect the normal operation or shorten the service life of
the unit, or even cause fire hazard or serious injury. As for above special
places, please adopt special air conditioner with anti-corrosive or
anti-explosion function.
(5) If the product needs to be installed, moved or maintained, please contact
our designated dealer or local service center for professional support.
Users should not disassemble or maintain the unit by themselves,
otherwise it may cause relative damage, and our company will bear no
responsibilities.
(6) All the illustrations and information in the instruction manual are only for
reference. In order to make the product better, we will continuously
conduct improvement and innovation. If there is adjustment in the product,
please subject to actual product.
 Exception Clauses
Manufacturer will bear no responsibilities when personal injury or property loss
is caused by the following reasons:
(1) Damage the product due to improper use or misuse of the product;
(2) Alter, change, maintain or use the product with other equipment without
abiding by the instruction manual of manufacturer;
(3) After verification, the defect of product is directly caused by corrosive gas;
(4) After verification, defects are due to improper operation during
transportation of product;
(5) Operate, repair, maintain the unit without abiding by instruction manual or
related regulations;
(6) After verification, the problem or dispute is caused by the quality
specification or performance of parts and components that produced by
other manufacturers;
(7) The damage is caused by natural calamities, bad using environment or
force majeure.
 Contents

1 Safety Notices (Please be sure to abide) ......................... 1

2 Product Introduction ......................................................... 5
2.1 Overall Layout .............................................................................. 5
2.2 Product Operating Range............................................................. 5
2.3 Standard Accessories ................................................................... 6
3 Installation .......................................................................... 7
3.1 Installation Preparation ................................................................. 7
3.2 Unit Installation ........................................................................... 10
3.3 Electrical Installation ................................................................... 24
3.4 Check after Installation ............................................................... 29
3.5 Test Running ............................................................................... 30
4 Installation of Controllers ............................................... 30
4.1 Installation of Wired Controllers ................................................. 30
4.2 Installation of Controllers Mainboard Code Setting.................... 30
5 Troubleshooting and Maintenance................................. 31
5.1 Failures Not Caused by Faults of the AC ................................... 31
5.2 Error Code .................................................................................. 32
5.3 Unit Maintenance........................................................................ 33
5.4 After-Sales Services ................................................................... 35
 U-Match Series Cassette Type Unit

1 Safety Notices (Please be sure to abide)

SPECIAL WARNING:
(1) Do not pierce or burn.
(2) Do not use means to accelerate the defrosting process or to clean, other
than those recommended by the manufacturer.
(3) Be aware that refrigerants may not contain an odor.

PROHIBITED: This sign indicates that the operation must be prohibited.

Improper operation may cause severe damage or death to people.
WARNING: If not abide strictly, it may cause severe damage to the unit or
the people.
NOTICE: If not abide strictly, it may cause slight or medium damage to the
unit or the people.
OBSERVED: This sign indicates that the items must be observed.
Improper operation may cause damage to people or property.
WARNING

This product can’t be installed at corrosive, inflammable or explosive

environment or the place with special requirements, such as kitchen.
Otherwise, it will affect the normal operation or shorten the service life of the
unit, or even cause fire hazard or serious injury. As for above special places,
please adopt special air conditioner with anti-corrosive or anti-explosion
function.

Before using the air conditioner, please read the instruction manual.

Before installing the air conditioner, please read the instruction manual.

Before repairing the air conditioner, please read the instruction manual.
The figures in this manual may be different with the material objects,
please refer to the material objects for reference.

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U-Match Series Cassette Type Unit

PROHIBITED

(1) The air conditioner should be grounded to avoid electric shock. Do not connect
the ground wire to gas pipe, water pipe, lightning arrester or telephone wire.

(2) The appliance shall be stored in a well-ventilated area where the room size
corresponds to the room area as specified for operation.

(3) The appliance shall be stored in a room without continuously operating open
flames (for example an operating gas appliance) and ignition sources (for
example an operating electric heater).

(4) According to federal/state/local laws and regulations, all packages and

transportation materials, including nails, metal or wooden parts, and plastic
packing material, must be treated in a safe way.

WARNING

(1) Please install according to this instruction manual. Installation must be

performed in accordance with the requirement of NEC and CEC by authorized
personnel only.

(2) Any person who is involved with working on or breaking into a refrigerant circuit
should hold a current valid certificate from an industry-accredited assessment
authority, which authorises their competence to handle refrigerants safely in
accordance with an industry recognised assessment specification.

(3) Servicing shall only be performed as recommended by the equipment

manufacturer.

(4) The appliance shall be installed in accordance with national wiring regulations.

(5) The fixed wires connecting to the appliance must be configured with all-pole
disconnection device under voltage grade III according to wiring rules.

(6) Air conditioner should be stored with protective measures against mechanical
damage caused by accident.

(7) If the installation space for air conditioner pipe is too small, adopt a protective
measure to prevent the pipe from physical damage.

(8) During installation, use the specialized accessories and components, otherwise
water leakage, electric shock or fire hazard may occur.

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 U-Match Series Cassette Type Unit

WARNING

(9) Please install the air conditioner in a secure place that can withstand the weight
of air conditioner. Insecure installation may cause the air conditioner falling
down and lead to injury.

(10) Be sure to adopt independent power circuit. If the power cord is damaged, it
must be repaired by the manufacturer, service agent or other professional
agents.

(11) The air conditioner can be cleaned only after it is turned off and
power-disconnected, otherwise electric shock may occur.
(12) The air conditioner is not intended to be cleaned or maintained by children
without supervision.

(13) Do not alter the setting of pressure sensor or other protective devices. If the
protective devices are short-circuited or changed against rules, fire hazard or
even explosion may occur.

(14) Do not operate the air conditioner with wet hands. Do not wash or sprinkle
water on the air conditioner, otherwise malfunction or electric shock will occur.

(15) Do not dry the filter with naked flame or an air blower; otherwise the filter will be
out of shape.
(16) If the unit is to be installed in a small space, please adopt protective measures
to prevent the concentration of refrigerant from exceeding the allowable safety
limit; excessive refrigerant leakage may lead to explosion.

(17) When installing or re-installing the air conditioner, please keep the refrigerant
circuit away from substances other than the specified refrigerant, such as air.
Any presence of foreign substances will cause abnormal pressure change or
even explosion, resulting in injury.

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U-Match Series Cassette Type Unit

NOTICE

(1) Do not put a finger or other objects into the air inlet or air return grill.

(2) Please adopt safety protection measures before touching the refrigerant pipe,
otherwise your hands may be hurt.

(3) Please arrange the drain pipe according to the instruction manual.

(4) Never stop the air conditioner by directly cutting off the power.

(5) Please select the proper copper pipe according to the requirement for pipe
thickness.
(6) Indoor unit can only be installed indoors while outdoor unit can be installed
either indoors or outdoors. Never install the air conditioner in the following
places:
(7) Places with oil smoke or volatile liquid: plastic parts may deteriorate and fall off
or even cause water leakage.
(8) Places with corrosive gas: copper pipe or the welding parts may be corroded
and cause refrigerant leakage.

OBSERVED

(1) If wired controller is to be used, it should be connected first before powering up

the unit, otherwise the wired controller may not be able to use.

(2) When installing the indoor unit, keep it away from television, wireless waves,
and fluorescent.

(3) Only use soft dry cloth or slightly wet cloth with neutral detergent to clean the
casing of the air conditioner.

(4) Before operating the unit under low temperature, connect it to power for 8
hours. If it is stopped for a short time, for example, one night, do not cut off the
power (This is to protect the compressor).

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2 Product Introduction
2.1 Overall Layout

2.2 Product Operating Range

- Cooling（DB）

Indoor temperature 16°C~32°C

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2.3 Standard Accessories

Indoor Unit Accessories

No. Name Appearance Q'ty Usage

Wireless
1 controller 1+2 To control the indoor unit
+battery

To connect the drain

2 Drain hose 1 outlet of the unit with
extension drain pipe

3 Bolt 4 To fix the paper template.

Installation
4 1 Used for ceiling drilling
paperboard

Gasket anchor Used to prevent gasket

5 4
board from falling off

6 Insulation 1 To insulate the gas pipe

To insulate the liquid

7 Insulation 1
pipe

8 Nut 1 To connect gas pipe

Used to cover the throttle

9 Damping block 1 to lower the noise of
refrigerant

To connect the liquid

10 Throttle valve 1 pipe and the indoor unit
nut

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 U-Match Series Cassette Type Unit

Indoor Unit Accessories

No. Name Appearance Q'ty Usage

Valve core, installed in

11 Valve core 1 the throttle valve, play a
role in throttling.

Heat-shringkable Connect the front

12 1
bushing panel to the main body

To fasten the sponge

13 Fastener 8
and the damping block

3 Installation
3.1 Installation Preparation
3.1.1 Selection of Installation Location

WARNING

①. The unit must be installed where strong enough to withstand the weight of the
unit and fixed securely, otherwise the unit would topple or fall off.

②. Install the air conditioner at a place where the inclination is less than 5°.

③. Do not install the unit at a place with direct sunlight.

④. Do not install where there is the danger of combustible gas leakage.

⑤. Do not install the unit near heat source of heat, steam, or flammable gas.
Selection of Installation Location for Indoor Unit (Select a location
pursuant to the following condition)
(1) Air inlet and outlet of the indoor unit should be away from obstacles to make
sure the unit’s air flow can reach the entire room. Do not install the unit in a
kitchen or a laundry.
(2) Install the unit in a room without naked flame, fire source or the risk of getting
the refrigerant on fire.
(3) Select a location that can withstand 4 times the unit weight without increasing
operating noise and vibration.
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U-Match Series Cassette Type Unit

(4) The installation location must be level.

(5) The indoor piping length and wiring length should be within the allowable range.
(6) Select a place that can easily drain condensate and connect to the drain system
of the air conditioner.
(7) If hoisting screw bolts are to be used, check whether the installation location is
safe enough. If not safe, reinforce the location before installation.
(8) Indoor unit, power cord, connecting wires and communication cords should be
at least 1m from television and radio. This is to prevent image interference or
noise (Even at a distance of 1m, a very strong electric wave may still generate
noise).

3.1.2 Unit Dimension

WARNING

①. Install the indoor unit in a location which can withstand a load of at least five
times the weight of the main unit and which will not amplify sound or vibration.
②. If the installation location is not strong enough, the indoor unit may fall and
cause injuries.
③. If the job is done with the panel frame only, there is a risk that the unit will
come loose. Please take care.

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 U-Match Series Cassette Type Unit

Indoor Unit

NOTICE

Drilling of ceiling opening and installation of air conditioner must be performed by

professionals!
Unit: mm(inch)
Item
A B C D E F G
Model
950 870 840 680 780 240 135
GUL24T/B-D
(37.4) (34.3) (33.1) (26.8) (30.7) (9.4) (5.3)
GUL36T/B-D
950 870 840 680 780 290 135
GUL48T/B-D
(37.4) (34.3) (33.1) (26.8) (30.7) (11.4) (5.3)
GUL60T/B-D

3.1.3 Diagram of Unit Installation Space and Location

NOTICE

①. Do not install where there is a danger of combustible gas leakage.

②. Do not install the unit near heat source, steam, or flammable gas.
③. Children under 10 years old must be supervised not to operate the unit.

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U-Match Series Cassette Type Unit

Diagram of installation location and space for indoor unit (Notice: for the best
performance of indoor unit, make sure its installation space conforms to the
following installation dimensions).
1) The air inlet and outlet of the unit should never be clogged so that the airflow
can reach every corner of the room.
2) Leave service space around the unit.
Unit: mm(inch)

Models H(mm)
GUL24T/B-D 275
GUL36T/B-D
GUL48T/B-D 325
GUL60T/B-D

3) Install the unit where the drain pipe can be easily installed.
4) The space from the unit to the ceiling should be kept as much as possible so
as for more convenient service.

3.2 Unit Installation

3.2.1 Indoor Unit Installation
In order to make the front panel cover 20mm of the ceiling, the distance
between the ceiling and the unit should be 35mm or less. If the distance between
the ceiling and the unit is above 35mm, add some ceiling material to shorten the
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 U-Match Series Cassette Type Unit

distance. See the following diagram.

3.2.1.1 Hoisting the Main Body Unit

NOTICE

Please tightly screw up the nuts and bolts to prevent the air conditioner from
falling.

(1) Installing the Suspension Bolts

1) Using the installation template, drill holes for bolts (four holes).
2) Install the bolts to the ceiling at a place strong enough to hang the unit.
Mark the bolt positions from the installation template. With a concrete drill,
drill for 12.7 mm (1/2") diameter holes.
3) Insert the anchor bolts into the drilled holes, and drive the pins completely
into the anchor bolts with a hammer.

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U-Match Series Cassette Type Unit

(2) Installing the Main Body Unit

1) Install the hoisting stand on the hoisting screw by using nuts and gaskets
at both the upper and lower sides of the hoisting stand. To prevent the
gasket from breaking off, a gasket anchor board can be helpful.
2) Install the paper template on the unit, and fix the drain pipe at the outlet
vent.
3) Adjust the unit to the best position.
4) Check if the unit is installed horizontally at four directions. If not, the water
pump and the float switch would function improperly and even lead to
water leakage.
5) Remove the gasket anchor board and tighten the nut remained.
6) Remove the paper template.
3.2.1.2 Leveling
The water level test must be done after installing the indoor unit to make the
unit is horizontal, as shown below.

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3.2.2 Connection Pipe Requirement

Item Size of Fitting Pipe(Inch) Drainage pipe(Outer Diameter ×
Liquid Gas wall thickness) (mm)
Model

GUL24T/B-D Φ3/8 Φ5/8 Φ25×1.5

GUL36T/B-D
GUL48T/B-D Φ3/8 Φ3/4 Φ25×1.5
GUL60T/B-D
Connection pipe should adopt water-proof insulating material. Its wall thickness
should be 0.5-1.0mm and the pipe wall should be able to withstand 6.0MPa. The
longer the connection pipe is, the worse cooling and heating performance it has.
When the drop between indoor and outdoor units is larger than 10m, an oil
return bend should be added every 6 meters.

3.2.2.1 Pipe Flaring

(1) Cut the connection pipe with a pipe cutter.
(2) The mouth of connection pipe should face downward. Remove burrs with the
cut surface so that the chips do not enter the pipe.
(3) Take out the flare nut from the bag of indoor unit accessories. Then fit the flare
nut on the pipe and use a flaring tool to flare the mouth of connection pipe.
(4) Check whether the flaring part has cracked (see the figure below).

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U-Match Series Cassette Type Unit

3.2.2.2 Pipe Bending

(1) The pipes are shaped by your hands. Be careful not to collapse them.

(2) Do not bend the pipes in an angle more than 90°.

(3) If the pipe is repeatedly bent or extended, it will become hard and difficult to be
bent or extended. So do not bend or extend the pipe for more than 3 times.
(4) When bending the pipe, do not bend
it excessively, otherwise it will get
broken. As shown beside, use a
sharp cutter to cut the heat insulating
pipe and bend it after the pipe is
exposed. After bending, place the
heat insulating pipe back on the
pipeline and fix it with adhesive tape.

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3.2.2.3 Connecting the Pipe at the Indoor Unit Side

NOTICE

①. Connect the pipe to the unit. Please follow the instructions stated in the figures
below. Use both spanner and torque wrench.
②. When connecting the tapered screw nut, first apply chilled machine oil on its
inner and outer surface and then screw it up for 3~4 circles.
③. Confirm the tightening torque by referring to the following table (If the screw
nut is over-twisted, it may be damaged and cause leakage).
④. Check whether gas leakage occurs to the connection pipe and then apply
thermal insulation, as shown below.
⑤. Wind sponge around the joint of gas pipe and heat insulation sheath of gas
collecting pipe.
⑥. Be sure to connect gas pipe after liquid pipe is connected.
⑦. Sealing plaster for sealing the wall hole through the connecting pipes provided
by the after-sales project.

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U-Match Series Cassette Type Unit

Pipe Diameter(inch) Tightening Torque(N·m)

Φ1/4 15-30
Φ3/8 35-40
Φ1/2 45-50
Φ5/8 60-65
Φ3/4 70-75
Φ7/8 80-85

3.2.2.4 Wrapping the Damping Block

After the liquid pipe is connected with the throttle valve, wrap the connection
position with damping block and then fix it with tieline.
Throttle valve with orifices
Damping block
Tieline
Liquid pipe

NOTICE: When the throttle valve is used, it is normal for the indoor unit to

produce liquid’s flowing sound lasting about 30 seconds, due to the non-steady
state’s phase change phenomenon of the refrigerant when the compressor starts or
stops.

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 U-Match Series Cassette Type Unit

3.2.2.5 Thermal Insulation of Pipe Joint (Only for Indoor Unit)

Stick coupler heat insulation (large and small) to the place where connecting
pipes.

3.2.3 Installation of Drain Hose

(1) It is not allowed to connect the condensate drain pipe into waste pipe or other
pipelines which are likely to produce corrosive or peculiar smell to prevent the
smell from entering indoors or corrupt the unit.
(2) It is not allowed to connect the condensate drain pipe into rain pipe to prevent
rain water from pouring in and cause property loss or personal injury.
(3) Condensate drain pipe should be connected into special drain system for air
conditioner.

3.2.3.1 Indoor Side Drainage Pipe

(1) Keep pipe size equal to or greater than that of the connecting pipe
(2) Install the drain piping as shown and take measures against condensation.

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U-Match Series Cassette Type Unit

(3) Keep piping as short as possible and slope it downwards at a gradient of at

least 1/100 so that air may not remain trapped inside the pipe.
(4) If the drain pipe can’t be installed at a proper inclination, then add drain lift pipe.
(5) In order to make sure the drain hose is straight, the hangers should keep a
distance of 1~1.5m from one another.

(6) Use the drain hose that is delivered together with the unit.
(7) Insert the drain hose into the drain faucet.
(8) For the purpose of thermal insulation, wind a large piece of sponge
(9) Around the clamp of drain hose.
(10) Apply thermal insulation for the indoor drain hose.

During the installation, distance from Insulate the pipe clamp and the drain
soft drain pipe to the gasket is A mm hose using heat insulation sponge..
when the bolt is tightened. It is not ①. Metal clamp
allowed to apply PVC or other related ②. Drain hose (accessory)
glue in the joints of two ends of drain ③. Grey tape (accessory)
pipe.
①. Metal clamp (accessory)
②. Insulation sponge (accessory)

Indoor Unit A(mm)

GUL24T/B-D
GUL36T/B-D
≤15
GUL48T/B-D
GUL60T/B-D

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 U-Match Series Cassette Type Unit

NOTICE: Insulation sponge materials and fasteners to fasten the sponge

provided by the after-sale project.

3.2.3.2 Notice on Drain Lift Pipe

(1) The drain lift pipe should be 1000mm or less away from ground, as shown
below.

(2) If multiple drain pipes are to be converged, please install according to the
following process. Make sure the main drain pipe is laid downward at a certain
angle:
Unit: mm

NOTICE: Specifications of the converging drain pipes should be applicable

to the operating capacity of the units.

(3) Drain branch should be connected to the vertical or horizontal part of the main
drain pipe.

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U-Match Series Cassette Type Unit

(4) Horizontal pipe should not be connected to the vertical pipe that is on the same
level. It should be connected in the following way:

1) Install 3-way connector of drainage pipe joint, as shown in the left figure.
2) Install drain elbow as shown in the middle figure.
3) Install horizontal pipe as shown in the right figure.

3.2.3.3 Check Drainage

After the pipeline work is finished, check whether the drainage can go
smoothly.
(1) Add slowly about 1L of water into the water tray. After the electric circuit is
completed, check the drainage condition during refrigerating operation.
(2) See the following diagram for the method of water filling.

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3.2.4 Installing the Front Panel

As shown below, take off the 4 corner covers from the front panel and loose the
hexagon screw bolts on the 4 fasteners to the maximum. The position marked with
“PIPING SIDE” on the front panel will direct right at the pipe mouth of the indoor
unit.
(1) Temporarily hang the 4 fasteners on the corresponding hooks of the main body
of the indoor unit (Do not let the conducting wires get involved into the sealing
material).
(2) As shown below, turn the front panel according to the arrow direction so that the
front panel can be well connected with the ceiling.
(3) Screw up the screws until the thickness of the sealing material between the
front panel and the ceiling is 5mm.

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U-Match Series Cassette Type Unit

NOTICE:

(1) Improper screw looseness will lead to the following problem.

(2) After the screws are tightened, if there is still a gap between the ceiling and the
decorative front panel, adjust the height of the unit again (as shown below).

(3) After installing the front panel, make sure there’s no gap between the unit and
the front panel.
(4) Circuit of the decorative front panel.
Connect the front panel to the main body through the corresponding slots.
Match the slots according to their different size.

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WARNING

After installing the panel, the insulated protective cover with the thickness of 1mm
shall be used to wrap the wiring terminal, Tighten the insulated glue cover on both
sides with bonding tie to fix it.

NOTICE: If no heat-shrinkable tube is packaged, it is provided by the

after-sale project.

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U-Match Series Cassette Type Unit

3.3 Electrical Installation

3.3.1 Requirement and Notice on Electrical Installation

WARNING:

The electrical installation for the air conditioner should observe the following
requirements:
①. The electrical installation must be conducted by professionals in
compliance with local laws and regulations and the instructions in this
manual. Never extend the power cord. The electric circuit must be
equipped with a circuit breaker and air switch both with sufficient
capacity.
②. The unit’s operating power must be within the nominal range stated in the
instruction manual. Use a specialized power circuit for the air conditioner.
Do not draw power from another power circuit.
③. The air conditioner circuit should be at least 1.5m away from any
inflammable surface.
④. The external power cord, connection wire of indoor unit and the
communication cords must be effectively fixed.
⑤. The external power cord, connection wire of indoor unit and the
communication cords can’t directly contact any hot objects. For example:
they must not contact chimney pipes, warm gas pipes or other hot
objects.
⑥. The external power cord, communication cords, and the connection wire
of indoor unit must not be squeezed. Never pull, stretch or bend the
wires.
⑦. The external power cord, communication cords and the connection wire
of indoor unit must not collide with any metal beam or edge on the ceiling,
or touch any metal burrs or sharp metal edge around.
⑧. Connect wires correspondingly by referring to the circuit diagram labeled
on the unit or electric box. Screws must be tightened up. Slipped screws
must be replaced by specialized flat-head screws.
⑨. Wiring terminals should be connected firmly to the terminal board. Loose

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 U-Match Series Cassette Type Unit

connection is forbidden.
⑩. After the electrical installation is finished, please use wire clamps to
secure the power cord, connection wire of indoor unit and the
communication cords. Make sure the wires are not clamped too tight.
The wire gauge of power cord should be large enough. Damaged power cord
or other wires must be replaced by specialized wires. Wiring work must be done
according to national wiring rules and regulations.

3.3.2 Electrical Parameters

Electric Wire Size and Fuse Capacity.
Fuse Breaker Min. Power Supply
Indoor Units Power Supply Capacity Capacity Cord
A A mm²

GUL24T/B-D
GUL36T/B-D
220-230V ~ 60Hz 5 6 1.0
GUL48T/B-D
GUL60T/B-D

NOTICE:

①. Fuse is located on the main board.

②. Install a circuit breaker at every power terminal near the units (indoor and
outdoor units) with at least 3mm contact gap. The units must be able to
be plugged or unplugged.
③. Circuit breaker and power cord specifications listed in the above table are
determined based on the maximum power input of the units.
④. Specifications of power cords listed in the above table are applicable in a
working condition where ambient temperature is 40°C and multi-core
copper cable (e.g. YJV copper cable, with insulated PE and PVC sheath)
is protected by a conduit, and is resistant to 90°C in maximum (See IEC
60364-5-52). If working condition changes, please adjust the
specifications according to national standards.
⑤. Specifications of circuit breaker are based on a working condition where
the working temperature is 40°C. If working condition changes, please
adjust the specifications according to national standards.

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3.3.3 Connection of Power Cord and Communication Cord

(1) For solid wires (as shown below):

1) Use wire cutters to cut off the wire end and then peel away about 25mm of
the insulation layer.
2) Use a screwdriver to unscrew the terminal screw on the terminal board.
3) Use nippers to bend the solid wire into a ring that fits the terminal screw.
4) Form a proper ring and then put it on the terminal board. Use a screwdriver
to tighten up the terminal screw.
(2) For strand wires (as shown below):

1) Use wire cutters to cut off the wire end and then peel away about 10mm of
the insulation layer.
2) Use a screwdriver to unscrew the terminal screw on the terminal board.
3) Use a round terminal fastener or clamp to fix the round terminal firmly on
the peeled wire end.
4) Locate the round terminal conduit. Use a screwdriver to replace it and
tighten up the terminal screw (as shown below).
Unit：mm(inch)

(3) How to connect the connection wire and power cord.

Lead the connection wire and power cord through the insulation tube. Then fix
the wires with wire clamps (as shown in the next figure.).

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WARNING

①. Before working, please check whether the indoor and outdoor units are
powered on.
②. Match the terminal numbers and wire colors with the colors indicated in the
indoor unit.
③. Wrong wire connection may burn the electrical components.
④. Connect the wires firmly to the wiring box. Incomplete installation may lead to
fire hazard.
⑤. Please use wire clamps to secure the external covers of connecting wires.
(Insulators must be clamped securely; otherwise, electric leakage may occur.)

(4) Electric wiring between the indoor and outdoor units

①. Power cord 3×1.0mm²

②. 24V Control Cord 3×0.75mm²

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U-Match Series Cassette Type Unit

(5) Electrical wiring of indoor unit

WARNING

①. High and low voltage wires should be led through different rubber rings of the
electric box cover.
②. Do not bundle up the connection wire and communication wire of wired
controller or lay them side by side, otherwise errors will occur.
③. High and low voltage wires should be secured separately. Secure the former
ones with big clamps and the latter ones with small clamps.
④. Use screws to tighten up the connection wires and power cords of indoor and
outdoor units on the terminal board. Wrong connection may lead to fire hazard.
⑤. If the connection wires of indoor unit (outdoor unit) and power cords are not
correctly connected, the air conditioner may get damaged.
⑥. Ground the indoor and outdoor units through connecting the ground wire.
⑦. The units should comply with applicable local and national rules and
regulations on power consumption.
⑧. When connecting the power cord, make sure the phase sequence of the
power supply matches with the corresponding terminals, otherwise the
compressor will get reversed and operate abnormally.
Indoor side
Take off the electric box cover from the sub-assembly of electric box. Then
connect the wires. Connect the connection wires of indoor unit according to the
corresponding marks.

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 U-Match Series Cassette Type Unit

Power cord should be secured along with the right side plate and fixed to the
hook with a wire clamp so as to avoid contacting the pipeline. The communication
line between indoor and outdoor units should also be laid along with the right side
plate but away from the power cord.

3.4 Check after Installation

Check Items after Installation
Possible events due to improper
Check items
installation
The unit may fall down, vibrate or
Is the main body installed securely?
produce noise.
Cooling capacity may become
Did you do water leakage test?
unsatisfactory.
Is the unit well insulated from heat? Condensate, water drops may occur.
Does water drainage go well? Condensate, water drops may occur.
Is the voltage consistent with that stated The unit may fail or its components
on the nameplate? may get burned.
Are the wires and pipes installed The unit may fail or its components
correctly? may get burned.
Has the unit been safely grounded? Risk of electric leakage.
Do the specifications of wires comply The unit may fail or its components
with the requirement? may get burned.
Is there any obstacle blocking the air
Cooling capacity may become
inlet and outlet of the indoor or outdoor
unsatisfactory.
units?
Have you recorded the length of
The refrigerant charging amount can’t
refrigerant pipe and the refrigerant
be controlled.
charging amount?
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U-Match Series Cassette Type Unit

3.5 Test Running

Preparation before connecting the power
(1) Power must not be connected if the installation work is not completed.
(2) Control circuit is correct and all the wires are firmly connected.
(3) Cut-off valves of the gas pipe and liquid pipe are open.
(4) The inside of the unit should be clean. Take irrelevant objects out if there is any.
(5) After checking, re-install the front side plate.
Operation after connecting the power
(1) If all the above works are finished, power on the unit.
(2) Make sure the indoor and outdoor units can run normally.
(3) Feel the air flow of the indoor unit to see if it is normal.
(4) Press the swing button or speed control button on wireless controller or wired
controller to see if the fan can run normally.

NOTICE

①. If you use wireless controller to turn off the unit and then immediately turn the
unit on again, compressor will need 3min to restart. Even if you press
“ON/OFF” button on the wireless controller, it won’t be started up right away.
②. If there’s no display on the wired controller, it’s probably because the
connection wire between the indoor unit and wired controller is not connected.
Please check again

4 Installation of Controller
4.1 Installation of Wired Controller
Refer to the Installation Manual of the wired controller for more details.

4.2 Installation of Controllers Mainboard Code Setting

Please find the corresponding mainboard according to the unit type and then
check whether the mainboard is correctly set.
The indoor unit mainboard:Z4G25K

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 U-Match Series Cassette Type Unit

Please set the mainboard code as below.

5 Troubleshooting and Maintenance

5.1 Failures Not Caused by Faults of the AC
If your air-conditioning unit suffers from abnormal operation or failure, please
first check the following points before repair:

Failure Possible Reasons

1) The power supply is not connected.
2) Electrical leakage of air-conditioning unit causes tripping
The unit cannot be
of the leakage switch.
started.
3) The operating keys are locked.
4) The control loop has failure.
1) There is obstacle in front of the condenser.
The unit operates
2) The control loop is abnormal.
for a while
3) Cooling operation is selected when the outdoor ambient
and then stops.
temperature is above 43°C.
1) The air filter is dirty or blocked.
2) There is heat source or too many people inside the room.
3) The door or window is open.
4) There is obstacle at the air intake or outlet.
Poor cooling effect.
5) The set temperature is too high.
6) There is refrigerant leakage.
7) The performance of room temperature sensor becomes
worse.

NOTICE: Check the above items and adopt the corresponding

corrective measures. If the air conditioner continues to function poorly, please

stop the air conditioner immediately and contact Gree’s authorized local service
center. Ask our professional service staff to check and repair the unit.

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U-Match Series Cassette Type Unit

5.2 Error Code

WARNING

①. If abnormal things (for example, awful smell) occur, please stop the unit
immediately and disconnect power. Then contact Gree’s authorized service
center. If the unit continues to run in abnormal situations, it may get
damaged and cause electric shock or fire hazard.
②. Do not repair the air conditioner by yourself. Improper maintenance will
cause electric shock or fire hazard. Please contact Gree’s authorized
service center and send for professional service staff to repair.
If the display panel or wired controller displays an error code, please refer to
the error code meaning stated in the following table.
No. Error code Malfunction
1 E2 Indoor anti-freeze protection
2 E6 Communication error
3 E9 Full water protection
4 F0 Indoor ambient temperature sensor error
5 F1 Evaporator temperature sensor error
6 C5 Jumper cap fault
Temperature sensor error of wired
7 F5
controller(optional)

NOTICE: When the unit is connected with the wired controller, the error

code will be simultaneously shown on it.

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 U-Match Series Cassette Type Unit

5.3 Unit Maintenance

WARNING

①. Only professionals are allowed to carry on daily maintenance.

②. Before contacting any wire, make sure power is cut off.
③. Do not let any inflammable objects near the unit.
④. Do not use organic solvent to clean the air conditioner.
⑤. If you need to replace a component, please ask a professional to repair with a
component supplied by the original manufacturer so as to ensure the unit’s
quality.
⑥. Improper operation may get the unit broken, hit by electric shock or cause fire.
⑦. Do not make the air conditioner wet or electric shock may be lead; ensure that
the air conditioner will not be cleaned by water rinsing under any
circumstance.

NOTICE

①. Before cleaning, please make sure the unit is stopped. Cut the circuit breaker
and remove the power socket, otherwise, electric shock may occur.
②. Do not wash the air conditioner with water, otherwise fire hazard or electric
shock may occur.
③. When cleaning the filter, please be careful of your steps. If you need to work
high above the ground, please be extremely careful.

5.3.1 Clean Air Filter

If the air conditioner is used at a dusty place, clean the air filter regularly. (Once
every half a year)
How to clean the air filter
1) Open the air intake grill.
Push the clasps outward and then open the air ---
intake grill.
2) Remove the air filter.
Pull the handle at the back of air intake grill. Lift
up the filter and then detach it. Then remove the
3 cleaners that are fixed on the filter.

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U-Match Series Cassette Type Unit

How to clean the air filter

3) Cleaning
Use vacuum cleaner to remove dust or rinse the
filter. If the filter is very dirty (greasy), use warm
water (below 45°C) with neutral detergent to
clean it. Then dry the filter at a cool place.
Notice: do not use hot water (above 45°C) to
clean, otherwise the filter may be discolored or
out of shape. Do not dry it with fire, otherwise
the filter will catch fire or become out of shape.
4) Fix the 3 cleaners on the filter and then re-install
the filter by fitting it into the protruding parts on
---
top of the air intake grill. Pull the handle at the
back of the air intake grill to secure the filter.
5) Close the air intake grill.
Push the clasps outward and then match the air
---
intake grill with the main body. Loose the clasps
and then close it.

5.3.2 Clean Air Intake Grill

How to clean the air intake grill
1) Open the air intake grill. Same with step 1 in “Clean Air Filter”.
2) Take out the air filter. Same with step 2 in “Clean Air Filter”.

3) Take out the air intake grill.

(Open the air intake grill at an angle of
45 degrees, and then lift it up.)

4) Cleaning
Use soft brush, water, neutral
detergent to clean. After cleaning,
shake off the water or let it dry.
Notice: do not use hot water (above
45°C) to clean, otherwise the filter
may be discolored or out of shape.

5) Install the air intake grill. Refer to step 3.

6) Install the air filter. Same with step 4 in “Clean Air Filter”.
7) Close the air intake grill. Refer to step 1.

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 U-Match Series Cassette Type Unit

5.3.3 Drainage Pipe

Periodically check if the drainage pipe is blocked to smooth the condensate
water.

5.3.4 Notices at the Beginning of the Using Season

(1) Check if there is blockage at the inlet or outlet vent of air conditioner.
(2) Check if the earth wire has been attached reliably by the skilled serviceman.
(3) Check if the exhausted batteries of the wireless controller have been replaced.
(4) Check if the air filter had been installed well by professional.
Keep the power switch “On” 8 hours before the startup of the unit which has not
been used for a long period.

5.3.5 Maintenance at the End of the Using Season

(1) Cut off the main power of air conditioner.
(2) Clean the air filters and other parts by the skilled serviceman.
(3) Leave the fan running for 2-3 hours to dry the inside of the unit.

5.3.6 Components Replacement

Components are available in Gree agency or Gree distributors nearby.

5.4 After-Sales Services

Any quality or other issues encountered in the purchased air conditioner,
please contact the local Gree after-sales service department.

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