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Huawei USN Troubleshooting Guide - P2

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0% found this document useful (0 votes)
70 views32 pages

Huawei USN Troubleshooting Guide - P2

Uploaded by

kiarapune23
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© © All Rights Reserved
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You are on page 1/ 32

Ericsson Internal

HUAWEI UGW TROUBLESHOOTING 1 (32)


GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Huawei USN Alarms Check

Current active alarms can be shown by clicking at browse alarms icon

Huawei USN Hardware Check

Run command DSP BRD:; to check the hardware status


Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 2 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Note: Any deviation from above output need to be checked for hardware status in device panel

Login UGW Node through LMT Software  Go to Device Panel and Click on RACK

Note: Check for all Boards to be in Normal State (Refer to Colour coding at right side)

X`
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 3 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 4 (32)
GUIDE

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Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Temperature check and Fan Status

Active OMU
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 5 (32)
GUIDE

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Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

CPU Usage
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 6 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
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2019-12-04 PA1

Hardware Card Serial Number

NTP Status Check


Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 7 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Note: Connection should be up, if not then Need to check the NTP connectivity.

How to check the NTP connectivity, for NTP connectivity we define the NTP server and bind it with USN O&M IP
and active OMU Subrack, Slot Numbers as shown below

If Ping is not happening, then take traceroute and coordinate with PBN team

Q:- Memory Usage


Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 8 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Q: Gb link status check & ping towards BSC

Note: Status can be Operational or Non- Operational


If Non- Operational need to take the ping and traceroute

In order to check the VPN-Instance Name, search for Local IP address in configuration and check
below

LST VRFBRDIPBIND: SHOWIPPRO=IPV4, BRDIP="10.50.65.145";


Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 9 (32)
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Neeraj Batra
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2019-12-04 PA1

PING: IPPRO=IPV4, DIP="100.91.65.129", SIP="10.50.65.145", VRFNAME="VPN_GB";

TRACEROUTE: IPPRO=IPV4, IP="100.91.65.129", SIP="10.50.65.145", VRFNAME="VPN_GB";


Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 10 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Q: Iu Links status Check & Ping towards RNC

Alarm Description

Get Linkset Index details from alarm description

DSP M3LNK: SRT=LINK, LSX=28;

Note: Status can be Active or SCTP association unestablished


If SCTP association unestablished need to take the ping and traceroute

Need to check IP details for M3UA links of RNC


LST M3LNK: LSX=28;
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 11 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

In order to check the VPN-Instance Name, search for Local IP address in configuration and check
below

LST VRFBRDIPBIND: SHOWIPPRO=IPV4, BRDIP="10.50.65.169";

PING: IPPRO=IPV4, DIP="10.42.189.6", SIP="10.50.65.169", VRFNAME="VPN_IUC";


Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 12 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Q: eNodeB links check & ping towards eNodeB

Alarm Description
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 13 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Get EnodeB ID from alarm description and check S1AP link status for EnodeB
DSP S1APLNK: ENODEBID=6059;
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 14 (32)
GUIDE

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Neeraj Batra
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2019-12-04 PA1

If link status is connected, then its fine. In case if no output is being shown for EnodeB then it’s down and ask
RAN team to Share eNodeB control Plane IPs in order to check reachability

Local IP for eNodeB can be checked from command


LST S1APLE:;

PING: IPPRO=IPV4, DIP="10.198.174.60", SIP="10.50.65.129", VRFNAME="VPN_S1MME";

TRACEROUTE: IPPRO=IPV4, IP="10.198.174.60", SIP="10.50.65.129", VRFNAME="VPN_S1MME";


Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 15 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Q: How to check total eNodeB count

If S1AP links gets down in bulk then S1AP batch alarms gets generated

Total S1AP down links count has been highlighted.

FTP the CSV files to get down S1AP details.

Q: How to check the Relative Capacity & how to change it

LST SYS:;

You can modify the values of relative capacities of node with below commands
SET SYS: CAP=xx;
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 16 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Q: How to check the DRA Links status check

DSP DMLNK:;

In case if links are down then pls check IP details for diameter link details and check reachability

Q: How to check DIAMETER PEER Status & ping check

LST DMLNK: LINKIDX=3;

PING: IPPRO=IPV4, DIP="10.5.42.3", SIP="10.50.65.73", VRFNAME="VPN_S6A";

TRACEROUTE: IPPRO=IPV4, IP="10.5.42.3", SIP="10.50.65.73", VRFNAME="VPN_S6A";


Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 17 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 18 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Q: SGs link status check & Ping check

Get down VLR details from alarms then run below command to check SGS Status

DSP SGSLNK: SRT=VLR, VN="919934029040";

If links are up then fine. In case, links are down then we need to check reachability. Check Link details for VLR
like below and share ping & traceroute response
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 19 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Q: How to check the Timers in 2G/3G/4G

LST GMM:; - for 2G


LST PMM:; - for 3G
LST EMM:; - for 4G

Q: How to check the IMEI Check procedure in 2G/3G/4G

LST GBIMEICFG:; - for 2G


LST IUIMEICFG:; - for 3G
LST S1IMEICFG:; - for 4G

Q: Interface Traces:
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 20 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Q: User information (MMCTX/SMCTX)


Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 21 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Q: CG STATUS

Q: CDR Status check


Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 22 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Q: Random Traces

GMLC links(diameter)
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 23 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Specifc diameter link

Ping gmlc
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 24 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Q: License check

You can check active license file in USN using command

LST LICENSE:;
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 25 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

To check Feature Capacity for active license files use commands


DSP LICENSE:;

To Check utilisation of license resources, use command


DSP LICRES:;
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 26 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Q: TST DNS command to check APN/SGW resolution

For 2G/3G(APN wise)

For 4G: (APN wise)


Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 27 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

For TAC to SGW resolution:

TST DNS: SRN=0, SN=1, QRYTYPE=NAPTR, FQDN="TAC-LBF6.TAC-


HB1B.TAC.EPC.MNC090.MCC404.3GPPNETWORK.ORG", RSVTP=ALL, IPT=IPV4;
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 28 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Q: To Check CPU threshold of USN

LST CPUTHD:;
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 29 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

Q:- To check the SS7/STP/RNC link SSN status

DSP SCCPSSN:;

To check status for specific peer then pls use Destination Point Code of peer

DSP SCCPSSN: DPC="0x2D8E";

Q:- To How to check the Purge Timer

LST SDBTMR:;

Q:- Sv link status check & ping check

First Check SV Interface Local IP as below


Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 30 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

LST BRDIP:;

Check IP details for MSS using command

LST IPRT:SHOWIPPRO=IPV4,VRFTP=VRF,VRFNAME="VPN_EPC_SIG";
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 31 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

We can check path Status as below

TST
GTPCPATH:GTPVER=GTPv2,IPTYPE=IPV4,LOCIPV4ADDR="10.206.238.53",PEERIPV4ADDR="172.19.13.0";

If there is no response then we need to check connectivity b/w MME and MSC and coordinate accordingly with
PBN and MSS teams

PING:IPPRO=IPV4,DIP="172.19.13.0",SIP="10.206.238.53",VRFNAME="VPN_EPC_SIG";

TRACEROUTE:IPPRO=IPV4,IP="172.19.13.0",SIP="10.206.238.53",VRFNAME="VPN_EPC_SIG";
Ericsson Internal
HUAWEI UGW TROUBLESHOOTING 32 (32)
GUIDE

Prepared (Subject resp) No.

Neeraj Batra
Approved (Document resp) Checked Date Rev Reference

2019-12-04 PA1

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