Project Portfolio (Student)

ICTNWK536 - Plan, implement and test enterprise communication solutions

CONTENTS
Section 1: Plan enterprise communication solutions 5
Section 2: Implement enterprise communication solutions 8
Section 3: Monitor enterprise communication solutions 10

Lead College Pty Ltd RTO No: 41489 CRICOS Code: 03636F
Project Portfolio (Student) – ICTNWK536 - Plan, implement and test enterprise communication
solutions Page 2
 Student name:

Assessor:

Date:

Business this assessment is

based on:

Lead College Pty Ltd RTO No: 41489 CRICOS Code: 03636F
Project Portfolio (Student) – ICTNWK536 - Plan, implement and test enterprise communication
solutions Page 3
Section 1: Plan enterprise communication
solutions
If you are completing this for the case study organisation, answer all of the questions based on the
information in the Simulation Pack. Remember that you also need to implement the solutions you
suggest so you will need to be able to access the software you choose. Some of the software may be
free and if not, you could sign up for a free trial.

Organisation requirements Requirements for the Email System

Describe the organisation
- User Management: The capacity to establish and oversee user
requirements for enterprise
accounts with varying degrees of access.
communication solutions.
This must include
requirements for an email
Implementation of spam filtering, virus prevention, and email
system, content
encryption are examples of security features.
management system and
collaboration tool.
Integration: Adaptability to current systems, such as ERP and CRM, to
If you are completing this for facilitate efficient processes.
the case study organisation,
this will be as per the - Storage Capacity: Enough room for emails and attachments, along
information in your with the ability to archive them.
Simulation Pack. If it is for
your own organisation, Accessibility: Support for remote access using mobile applications and
document the requirements web clients.
accordingly.
Compliance: Following rules regarding email retention and data
protection.

Requirements for Content Management Systems (CMS)

The ability to specify user roles for editing and access to material is
known as user roles and permissions.

The user-friendly interface makes it simple to create and share

content.

Customization: The ability to alter templates to fit design

specifications.

Version Control: Tools for monitoring modifications and preserving

content versions.

- SEO Capabilities: Resources for Search Engine Optimization

engines.

Lead College Pty Ltd RTO No: 41489 CRICOS Code: 03636F
Project Portfolio (Student) – ICTNWK536 - Plan, implement and test enterprise communication
solutions Page 4
 Integration: Interoperability with analytics and social media platforms.

Requirements for Collaboration Tools

The ability to modify documents simultaneously while receiving real-

time changes is known as real-time collaboration.

Communication Features: Discussion boards, video conferencing, and

chat are all integrated.

Secure file sharing and sufficient storage for a range of media are
provided.

Task management: Resources for allocating work and monitoring the

status of projects.

Accessibility: Allows access from a variety of devices.

Strong security protocols and adherence to industry norms are key

components of security and compliance.

Research
Research at least two email
systems that could meet the
organisation requirements.
Document and compare key
features of each of the
options you have researched
bearing in mind the
organisation’s requirements.
Consider how the email
system you choose might
link to the content
management
system/collaboration tool you
choose to use too.

Lead College Pty Ltd RTO No: 41489 CRICOS Code: 03636F
Project Portfolio (Student) – ICTNWK536 - Plan, implement and test enterprise communication
solutions Page 5
 Research
Research at least two
content management
systems that could meet the
organisation requirements.
Document and compare key
features of each of the
options you have researched
bearing in mind the
organisation’s requirements.

Research
Research at least two
collaboration systems that
could meet the organisation
requirements.
Document and compare key
features of each of the
options you have researched
bearing in mind the
organisation’s requirements.

Comparison
Based on your research and
analysis above, identify the
email system, content
management system and
collaboration software you
consider will best meet
organisation requirements
and explain why.

Lead College Pty Ltd RTO No: 41489 CRICOS Code: 03636F
Project Portfolio (Student) – ICTNWK536 - Plan, implement and test enterprise communication
solutions Page 6
 Acquisition
Show how you have
acquired the enterprise
communication solutions
according to the
organisation’s requirements.
If you are completing this for
the case study organisation,
you are to provide a
screenshot of a website
where the software can be
downloaded or ordered. If it
is for your own organisation,
provide evidence as per your
organisation’s requirements.
Attach screenshots or other
evidence to your Portfolio.

Implementation plan
Include your implementation
plan here. This should
include key actions, timelines
and responsibilities.
You may use a simple table
to provide your plan.

Complete this section after you receive feedback (form your assessor).

Feedback
Include the feedback on your
implementation plan here.
What changes have you made
based on the feedback?
Include your updated
implementation plan.

Lead College Pty Ltd RTO No: 41489 CRICOS Code: 03636F
Project Portfolio (Student) – ICTNWK536 - Plan, implement and test enterprise communication
solutions Page 7
 Attach:
Evidence of acquiring software e.g. Screenshots ☐

Lead College Pty Ltd RTO No: 41489 CRICOS Code: 03636F
Project Portfolio (Student) – ICTNWK536 - Plan, implement and test enterprise communication
solutions Page 8
Section 2: Implement enterprise
communication solutions

Email system
In this section you are to
provide evidence that you
have implemented all of the
following:
 preparing existing
networks
 configuring:
o users

o mailboxes

o address lists

o distribution lists

o user constraints

o remote email
access
o message integrity

o antispam controls

o antivirus controls

o anti-phishing
controls?
The evidence you provide
should be screenshots
demonstrating each of the
above.

Lead College Pty Ltd RTO No: 41489 CRICOS Code: 03636F
Project Portfolio (Student) – ICTNWK536 - Plan, implement and test enterprise communication
solutions Page 9
 Content management system
In this section you are to
provide evidence that you
have implemented all of the
following:
 planning namespace
and server roles
 configuring:
o access

o security

o network
infrastructure
o customisations

 providing high
availability and disaster
recovery?
The evidence you provide
should be screenshots
demonstrating each of the
above.

Lead College Pty Ltd RTO No: 41489 CRICOS Code: 03636F
Project Portfolio (Student) – ICTNWK536 - Plan, implement and test enterprise communication
solutions Page 10
 Collaboration tool
In this section you are to
provide evidence that you
have implemented all of the
following:
 planning namespace
and server roles
 configuring:
o access

o security

o network
infrastructure
o customisations

 provide high availability

and disaster recovery?
The evidence you provide
should be screenshots
demonstrating each of the
above.

Implementation summary
Now that you have
completed all of tasks above,
outline whether you have
been able to complete the
tasks as per your
implementation plan and to
meet the organisation’s
requirements.
Indicate at least one change
you identified and made.

Attach:
Screenshots ☐

Lead College Pty Ltd RTO No: 41489 CRICOS Code: 03636F
Project Portfolio (Student) – ICTNWK536 - Plan, implement and test enterprise communication
solutions Page 11
Section 3: Monitor enterprise communication
solutions

Testing
You are required to test the
enterprise communication
solutions you implemented to
make sure they are
operating correctly.
Summarise the tests you
undertook here and attach
screenshots of your work.

Monitoring
You are required to monitor
the performance of the
enterprise communication
solutions you implemented.
Take a screenshot of
relevant logs (at least two)
and provide an analysis of
what these logs show you.
Attach screenshots of the
logs.

Modifying
Based on the testing and
monitoring you have
undertaken, have the
organisation’s requirements
been met.
Indicate at least one change
you identified and made.

Lead College Pty Ltd RTO No: 41489 CRICOS Code: 03636F
Project Portfolio (Student) – ICTNWK536 - Plan, implement and test enterprise communication
solutions Page 12
 Attach:
Screenshots ☐

Lead College Pty Ltd RTO No: 41489 CRICOS Code: 03636F
Project Portfolio (Student) – ICTNWK536 - Plan, implement and test enterprise communication
solutions Page 13