Scribd
Upload
11 views8 pages

DCO PS Prep

Uploaded by

jagtapakash3288
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
11 views8 pages

DCO PS Prep

Uploaded by

jagtapakash3288
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 8

Data Center IT

Support Engineer
Phone Screen
Preparation
Best place to build.
Best place to learn.
Best place to grow.
WHO ARE YOU
MEETING, AND
WHAT'S THE
PURPOSE?

You'll be meeting with a DC IT Support Engineer


from the wider team, a person doing a role similar
to the one you're interviewing for.

The interview will go for 60 Minutes and cover a


combination of Functional and Behavioral
Questions
Functional questions focus on technical skills in
areas such as computer hardware, networking,
fiber and Linux.
Behavioral questions focus on past behaviors
against Amazon’s Leadership Principles.

A large majority of this particular interview will


focus on functional skills, but expect 1 or 2 LPs to
be assessed as well
Answering Technical
Questions

1
Be prepared to discuss internal computer components,
Computer
computer hardware troubleshooting and OS setup.
Hardware
Also recall previous examples of hardware faultfinding
Knowledge and solutions.

Be prepared to discuss the fundamentals of network

2 Networking &
Fiber Knowledge
technology such as ping, ports, addresses, IP and
servers. Optic Fiber networking knowledge is a plus
(e.g. fiber cable components, bandwidth etc).

Be prepared to discuss your experience with Linux and


any command line interface commands you are

3 Linux familiar with. This can include (but not limited to) file
manipulation, directory navigation, process
management, system status, system configuration and
file permissions.

Be familiar with Data Center environments, general

4 Data Center
Knowledge
structure and key features such as power and
cooling.You can research AWS Data Centers through
this link.
Answering
Behavioral
Questions
Nailing the LPs
As you're preparing for your interview, take the time to
review & understand Amazon's Leadership Principles
(LP's) (Link).

1. Start by reviewing your career journey

Refresh your memory on what you achieved in each role and your
motivation for changing roles
Think about why you’re exploring this role, what you’re really
good at, and what you enjoy the most
Note your biggest achievements, the toughest challenges you’ve
faced and overcome, and things that didn’t go well but where
you learnt from the experience

Hint: Customer Obsession will be covered at some point

2. Prepare stories to answer questions using the STAR


technique

Tip: you can find example questions for each of the LPs online
Use the STAR technique to frame and structure your stories
Tip: Questions normally begin with sentences like "tell me about
a time", "give me an example" OR "describe a project" and always
be prepared for follow-up questions eg. “In hindsight is there
anything you would have done differently”
Structuring
Behavioral
Answers
Nailing the LPs

Create a pool of stories from across your career. You should


ideally come up with 10-15 examples, and they should be
across various parts of your career.

Don't forget, examples can be a combination of major


achievements, failures and learnings
Be sure to provide relevant context when describing a situation
And be confident when it comes to using data (qualitative &
quantitative) in order to measure the outcome
As you prepare & practice, have a go at converting these stories
into the below format; use the template and write them out,
then try practicing your responses with a friend to get used to
the structure

Situation: Introduce the background of the situation


and provide context

Task: Describe what needed to be done and why

Action: Explain the action YOU took

Result: Describe the results in terms of benefits


realised, ideally using qualitative or quantitative data
Make your space
interview ready!
INTERVIEW
Take some time to prepare
your space. Find a quiet place
Best
with good, stable, internet Practices,
connection. Familiarize
yourself with Amazon Chime, Advice &
and test your mic, speakers
and Wi-Fi to make sure
Tips
everything is in working
order. Make sure your camera
is at eye level if possible
Make it collaborative
Don't Rush!
We want this experience to be
When asked a question, take collaborative, and to reflect
some time to collect your what it might be like to work
thoughts. Think about the at AWS. We encourage you to
best answer or story, and how clarify questions, state
you should frame it. assumptions and discuss your
thought process out loud. This
is a chance for us to see how
you problem solve.

"Why Amazon?"

We want to hire smart and


passionate people. Reflect on
your motivations around
pursuing a career at Amazon.
We genuinely want to
understand what inspired you
to explore an opportunity with
us so we get a better sense of
who you are as an individual.
How to support
your prep
Everyone's preparation journey is
individual. This is a list of helpful
resources to brush up on your skills. Use
as much or as little, as you like.

Amazon - General
AWS Glassdoor - Interview Feedback

AWS Youtube Page

Amazon Careers Page

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy