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ACT Fibernet Complaint

complaint manual

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thejasnaikrh
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125 views1 page

ACT Fibernet Complaint

complaint manual

Uploaded by

thejasnaikrh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Complaint Letter to ACT Fibernet

I have been using ACT Fibernet for the past year, and during this time, I have faced numerous

issues with the internet connection.

I raised several tickets to report these problems. Each time, a technician visited my home, adjusted

the cable, or replaced the Ethernet

cable connector, and the connection would work for a few days before the issue reoccurred.

Due to the repeated problems, I finally decided to disconnect the service and stopped paying for the

plans. Despite this, I received

multiple calls from the backend team offering discounts and asking me to continue the service. I

repeatedly informed them to disconnect

the connection, but they reactivated it without my consent, even though I had not made any

payment and did not use the service.

Now, I am receiving over 100 calls a day demanding payment and threatening legal action if I do not

reconnect the service. This situation

is putting me in a very difficult position.

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