Acer Connect X6E 5G CPE User Guide v1.0
Acer Connect X6E 5G CPE User Guide v1.0
5G CPE
User Guide
v1.0
1
© 2023. All Rights Reserved.
This revision: Dec 2023
Important: This manual contains proprietary information that is protected by copyright
laws. The information contained in this manual is subject to change without notice. Some
features described in this manual may not be supported depending on the Operating
System version. Images provided herein are for reference only and may contain
information or features that do not apply to your device. Acer Group shall not be liable for
technical or editorial errors or omissions contained in this manual.
Contents
1. Overview. ....................................................................................................................................................................... 3
2. Installation and Setup. ............................................................................................................................................................ 3
3. Initial Configuration ......................................................................................................................................................... 6
4. Dashboard ..................................................................................................................................................................... 7
5. Quick Setup.................................................................................................................................................................. 10
5.1 5G WAN.......................................................................................................................................................................... 10
5.2 Ethernet WAN ................................................................................................................................................................. 11
6. 5G Network .................................................................................................................................................................. 12
6.1 5G Network Status ............................................................................................................................................... 12
6.2 Network Connection............................................................................................................................................. 12
6.3 Connection Configuration Management ............................................................................................................. 13
6.4 Network Mode ...................................................................................................................................................... 13
6.5 Data Usage .......................................................................................................................................................... 13
6.6 SIM Pin Management .......................................................................................................................................... 14
6.7 SMS Inbox ............................................................................................................................................................ 14
7. WAN ........................................................................................................................................................................... 14
7.1 WAN status .......................................................................................................................................................... 14
7.2 WAN setting ......................................................................................................................................................... 15
7.3 Dual WAN setting ................................................................................................................................................. 15
7.4 DMZ ...................................................................................................................................................................... 15
7.5 WAN ping ............................................................................................................................................................. 16
7.6 NAT pass-through ................................................................................................................................................ 16
7.7 Firewall ................................................................................................................................................................. 16
7.8 Port forwarding ..................................................................................................................................................... 17
8. WiFi ............................................................................................................................................................................. 17
8.1 WiFi Status...................................................................................................................................................................... 17
8.2 Basic Settings ................................................................................................................................................................. 18
8.3 Advanced Settings .......................................................................................................................................................... 18
8.4 Country Code ....................................................................................................................................................... 18
8.5 WiFi MAC filter ................................................................................................................................................................ 19
8.6 WPS................................................................................................................................................................................ 19
8.7 Guest WiFi ...................................................................................................................................................................... 19
8.8 ACS ................................................................................................................................................................................ 20
8.9 NFC ................................................................................................................................................................................ 20
9. LAN ............................................................................................................................................................................. 20
10. IPv6 ............................................................................................................................................................................. 21
11. Home Network Security................................................................................................................................................. 21
11.1 Parental Control ................................................................................................................................................. 21
12. System .................................................................................................................................................................... .22
12.1 Login password ............................................................................................................................................... 22
12.2 System time ..................................................................................................................................................... 22
12.3 Languages ....................................................................................................................................................... 23
12.4 Backup and restore ......................................................................................................................................... 23
12.5 System Information.......................................................................................................................................... 23
12.6 Restart and Reset default ............................................................................................................................... 24
12.7 Firmware update .............................................................................................................................................. 24
12.8 System log ....................................................................................................................................................... 24
13. Troubleshooting. ...................................................................................................................................................... 25
13.1 Quick Tips ........................................................................................................................................................ 25
13.2 FAQs (Frequently Asked Questions) .............................................................................................................. 25
14. Appendix factory default settings. ........................................................................................................................... 26
15. Router Basic Specification ............................................................................................................................................. 27
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1. Overview
Acer Connect series X6E, a whole new Wi-Fi 6E Tri-band (2.4GHz + 5GHz/6GHz)
AXE5400 dual WAN mode wireless router, with intensive features and simple setup steps
via a 1-2-3 wizard. 5G SIM card or Ethernet WAN connectivity is available for Internet
access. Home Network Security protection is embedded. Live updates ensure your
network is immune from malware and vulnerability threats 24-7. ACS (Automatic Channel
Selection) dynamically chooses the most suitable channel for the X6E when you
experience interference from nearby 5GHz SSIDs. X6E has a built-in NFC feature, and
when your phone is NFC enabled, you can touch your phone to the Acer Connect X6E’s
NFC area to connect to the Acer Connect X6E’s WiFi without entering a password. Port
forwarding profiles for most game consoles (PS5, XBOX, etc.) are readily available inside
for gameplay.
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2.3 Plug-in Internet cable and power ON 2.4 Insert 5G SIM into the SIM slot
the device
2.5 Connect to Acer Connect X6E WiFi. 2.6 Important information is at the bottom
of the device.
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2.7 The device can be set up via browser web admin.
Note: The admin login password requires modification within the setup wizard for
first-time use. Please create a strong password and keep it in a safe place. (The
new password cannot be the same as the prior one.)
Note: The router web admin portal will automatically lock after five consecutive
incorrect attempts. You have to power cycle the router to unlock the web admin.
Note: The SSID WiFi password can’t be the same as the admin login password.
The browser can help the router to do a quick setup. Web UI can execute all
functions and settings of the router.
Here is the front and back view of the router with the feature indicators.
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3. Initial Configuration
Please log in to the Acer Connect X6E Web Portal (http://acer-connect.com or
IP: http://192.168.76.1) by using the current valid Admin password. You can
select the language of Web UI by clicking on the drop-down arrow.
For an admin password, refer to the label located at the bottom of the device.
Enter the login password to see the dashboard and other settings of your Acer
Connect X6E. The router will automatically guide you step by step on how to set
up and configure internet access and basic network settings.
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4. Dashboard
Once you have successfully logged in, the following key information will be
displayed on the Acer Connect X6E dashboard.
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Connection Status: shows the
current connection status of
Internet.
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5. Quick Setup
In the quick setup tab, you will find two
Internet sources i.e. 5G WAN and
Ethernet WAN. You can select any of
the WAN as a primary internet source,
and the other one will automatically
set up as a secondary Internet source.
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You can enable/disable the WiFi
frequency bands, edit the WiFi SSIDs
and passwords of 2.4/5/6GHz bands.
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You can enable/disable the WiFi
frequency bands, edit the WiFi SSIDs
and passwords of 2.4/5/6GHz bands.
6. 5G Network
6.1 5G Network Status
This tab displays key information of
5G NR/4G LTE networks such as:
• SIM status
• Connection status
• Your number
• Network name
• Network type
• RSRP
• RSSI
• Band
• Cell ID
• Configuration name
• IPv4 address
• IPv6 address
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6.3 Connection Configuration Mgmt.
Connection configuration
management allows you to set up a
new APN profile or edit/delete existing
profiles that have been created.
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6.6 SIM Pin Management
SIM pin is a password used to control
the rights to use a SIM card, and
prevents unauthorized users from
using it.
7. WAN
7.1 WAN Status
This tab provides information
about WAN connectivity status
and the following key information:
Time duration
(format HH:MM:SS)
MAC address
Connection mode: DHCP,
static IP, PPPoE, etc.
IPv4 & IPv6 addresses
Subnet mask
Default gateway
Primary & Secondary DNS
server
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7.2 WAN Setting:
On this page, you can set up Ethernet
WAN connection mode to DHCP,
Static IP, PPPoE or switch WAN port
to LAN, depending on your connection
usage. Click on the down arrow to
reveal the drop-down menu to select
your preferred WAN settings.
7.4 DMZ
DMZ is physical or logical
subnetwork that contains and
exposes the firm’s facing services
to an untrusted, usually larger,
network such as the Internet.
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7.5 WAN Ping
By enabling this feature, WAN
port of ACER Connect X6E
will respond to ping requests
that are sent to the WAN IP
address from the Internet.
7.7 Firewall
Setup firewall rule to accept or
drop network requests from
Internet.
To set up a firewall, click
on (+) icon and enter the name,
source and destination port and
IP address, protocol, target and
status info.
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7.7 Port Forwarding
This feature allows external
users to connect to Local Area
Network (LAN) services using
Hypertext Transfer Protocol
(HTTP), File transfer protocols
(FTP), and other protocols.
To add any application, click on
(+) icon and select a required
service.
8. WiFi
8.1 WiFi Status
Displays key information such as:
• WiFi SSID
• SSID Broadcast
• Security
• Channel
• Connected devices
• Gateway address
• Mac address of 2.4GHz, 5GHz
& 6GHz bands
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8.2 Basic Settings
This tab shows only when the X6E
is configured in router mode. In this
page, you can edit WiFi SSID and
enable or disable SSID broadcast
and use the following security
parameters for 2.4GHz, 5GHz &
6GHz bands.
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8.5 WiFi MAC filter
Devices that are added to the WiFi
MAC filter will be blocked from
accessing the Internet.
Click on the (+) icon to add the device
to the filter table by entering its name
& MAC address. Up to 32 devices
can be added to the MAC filter.
8.6 WPS
WPS (WiFi Protected Setup)
provides an easy way to connect
your device to the network by
pushing the WPS button (next to the
USB port) or entering a PIN code.
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8.8 ACS (Automatic Channel Selection)
ACS is a mechanism to optimize
the channel assignment. It selects
the best working channel dynamically.
One that is clear and has the least
traffic.
8.9 NFC
When your phone is NFC-enabled
(Near Field Communication), touch
your phone to the Acer Connect X6E’s
NFC area to connect to the Acer
Connect X6E’s WiFi without entering
a password.
9. LAN
LAN status
On this page, you can view each
LAN port status including its
associated IP address, MAC
address and DHCP server.
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LAN Setting
This tab allows you to set up a LAN IP
gateway address with an option to
enable or disable the DHCP server
feature. You can enter the gateway
address and subnet mask. DHCP
provides and assigns IP addresses,
default gateways, and other network
parameters to client devices. DHCP
server can be enabled or disabled
as per the network requirement.
The following subnets are reserved for
default services. Please do not use it
as a gateway address.
1. 192.168.7.x (IPsec VPN)
2. 192.168.8.x (Open VPN)
3. 192.168.10.x (Guest WiFi)
10. IPv6
You can set IPv6 settings from this
tab. The Acer Connect X6E supports
following IPv6 modes:
DHCPv6, static IPv6, PPPoE,
464xlat, 6rd, DS-Lite.
12. SYSTEM
12.1 Login Password
You can change the
password of your Acer
Connect X6E from this page.
• Device name
• IMEI
• Serial number
• Firmware version
• Web version
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12.6 Restart and Reset Default
From this tab, you can click on
“Restart” to reboot the
router and click on “Reset” to
restore the factory default settings.
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13. Troubleshooting
13.1 Quick Tips
This section describes common issues that you can encounter.
13.2.2 What can I do if I forget the router’s web portal admin password?
Reset the device by pressing and holding the reset key over 10 seconds and then release it.
After the device restores to factory default, please login web admin portal with admin PWD,
label printed on the bottom of the device.
Note 1: The device web admin will be locked after 5 wrong password attempts. The user is
required to reboot the device to disable the web admin.
Note 2: Remember to set up the device’s internet connection after resetting. Remember to also
change the admin password.
13.2.3 What can I do if I can’t log into the router’s web admin portal?
Please follow the steps below to check on your client’s device.
Check whether the client-allocated IP and DNS server IPs both are with the same
subnet and gateway.
Clean the browser cookies or use private/Incognito mode to access the router admin.
13.2.4 What can I do if I can’t surf the internet even though the configuration is
finished?
Please follow the steps below to check on your X6E router:
Login to the web admin portal dashboard to check Internet status.
Continuingly, if the Internet status is up and connected. Go to the WAN setting, manually
configure the DNS server using the below IP, and apply:
Primary DNS server: 8.8.8.8
Secondary DNS server: 8.8.4.4
If the issue is still there, please restart the modem and router accordingly.
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14. Factory Default Settings
Router web admin
URL http://acer-connect.com or http://192.168.76.1
Login Password (case-sensitive) XXXXXXXX
(XXXXXXXX is randomized variable). Please check the device’s bottom
label)
Local Network (LAN)
Gateway address 192.168.76.1
Subnet mask 255.255.255.0
DHCP server 192.168.76.1
DHCP range 192.168.76.100 to 192.168.76.254
Time zone Depends on the country or region you bought the router.
DHCP starting IP address 192.168.76.100
DHCP ending IP address 192.168.76.254
Time adjusted for daylight save Enabled.
time
Wireless LAN (WLAN)
WiFi SSID (case-sensitive) 2.4GHz: X6E_YYYY_2.4GHz
5GHz: X6E_YYYY_5GHz
6GHz: X6E_YYYY_6GHz
(YYYY is randomized variables. Please check the device’s bottom label)
Security 2.4GHz : WPA2/WPA3
5GHz : WPA2/WPA3
6GHz : WPA3
SSID Broadcast Enabled.
RF channel 2.4GHz : Auto
5GHz : Auto
6GHz : Auto
Default operation mode 2.4GHz: 2x2 MIMO streams, 1024 QAM, 40MHz, 574MBps
(with AX enabled) 5GHz: 4x4 MIMO streams, 1024 QAM, 160MHz, 4804Mbps or
6GHz: 4x4 MIMO streams, 1024 QAM, 160MHz, 4804Mbps
Guest WiFi Disabled.
Home Network Security Disabled.
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15. Router Basic Specification
System OpenWRT
Processor
CPU Qualcomm SDX62 + IPQ5018 + QCN9024
LPDDR 256MB
Memory
Storage 512MB
IEEE standard 802.11 a/b/g/n/ac/ax
Band Tri-band, 2.4 + 5/6GHz
Throughput AXE5400
MU-MIMO 2+4 streams
2.4GHz: 2x2 MIMO streams, 1024/256 QAM,
Wireless LAN 20/40MHz, 574MBps
5GHz: 4x4 MIMO streams, 1024/256 QAM,
20/40/80/160MHz, 4804Mbps or
6GHz: 4x4 MIMO streams, 1024/256 QAM,
20/40/80/160MHz, 4804Mbps
Max Connected 2.4 + 5/6GHz total: 128 devices
Devices
WAN 1 x 1Gbps
Ethernet
LAN 1 x 1Gbps with 1 RJ-11 telephone port
Dimension 101mm x 101mm x 206mm (L x W x T)
Form factor Wall mount No
Weight 930g
Input Voltage AC 100-240V, 50-60Hz, 1.6A
DC Power Jack
Power Adapter 12V/3A 36W
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