User Guide for PICO Business

Suite_3.2.5__for Spain​
❗ Key updates in version 3.2.5​
1. Supports deploying 'Sync' and 'Kiosk Mode' solutions in LAN​
2. Supports the following functions in WAN​
a. Device Management​
b. Sync​
c. Streaming​
3. Supports recentering the headset view in Device Management​
4. In 'Streaming',with 2D content sharing, supporting cinema mode and minimalist
mode.Minimalist mode supports screen following​
5. Business Suite on PC requires logging in with an enterprise account .​
6. Once Business suite is set to launcher, pressing the Home button will get back to the
home page of Business suite, and Dock will set to hidden by default.​
7. Some UI improvements​
PICO Business Suite is PICO's proprietary software designed to provide tailored solutions for
businesses, giving you a flexible and innovative experience with PICO VR products
accommodating your needs.​
✅ Overview​
This document is the user guide for PICO Business Suite. It explains how to use this
software and answers some FAQs.​
Chapter 1 contains essential information, so be sure to read it carefully and
troubleshoot issues that may be caused by software versions.​
For Chapter 2 to Chapter 5, you can focus on parts relevant to the solutions you have
chosen.​

1. Hardware and software requirements​

1.1 Hardware​
This version of PICO Business Suite is applicable to the PICO hardware as shown in the
following table. You can choose VR devices according to your specific needs.​
Hardware model​ Product name​
Neo3 Series​ Neo3 Pro, Neo3 Pro Eye​
PICO 4 Series​ PICO 4 Enterprise​
Pico G3 Series​ Pico G3 ​

1.2 Software​
1.2.1 Installation on the PC​
❗ Please ensure that 3.2.3 is installed on your PC (only Windows 10 is supported).​
Please ensure that the Firewall on the PC is disabled​
Please ensure that the PC has turned off any anti-virus software;​
1. Download the PC installation package: ​
 PICOBusinessSuiteSetup3.2.5_Ove
rseas_20230224110052.exe
270.88MB
2. Click the installation package to display the dialog box > Select the target language > Install
RTC services as needed > Select the installation location > Select whether to create a shortcut
icon as needed > Click "Install".​
a. We recommend that you select "Install local media server".​

3. After the installation is completed, click the PICO Business Suite icon on the PC desktop to
open the app.​
1.2.2 Login the Business suite on PC ​
1. Register and certify an enterprise account. As for details, pls refer to
https://business.picoxr.com/gb/doc​
2. Login the Business suite on PC with an enterprise account.​
1.2.3 Version requirements for the VR device​
 ❗ Please make sure that the device's PUI version and the PICO Business Suite version
are correct according to your device type.​
a. PUI Requirements​
Model​ PUI OS​ Check the PUI version​ Solution for upgrading to
latest version of PUI OS​

Neo 3 Pro & Neo3 Pro 4.8.17 or above​ Go to "Settings", and Online Upgrade for
Eye​ the PUI version is Neo3 Series and G2 4K
displayed in the lower- Series ​
right corner.​
PICO 4E​ 5.4.0 or above​ Settings-General-
System version​
PICO G3 ​ 5.4.0 or above​ Settings-General-
System version​

b. Business Suite version requirements in HMD​

Ensure that the Business suite on the VR device meets the following requirements. If yes,
please click the download link and install it manually: Copy the installation package to the
device, install it under File Manager > APKs.​
To view the client version of PICO Business suite: Click the time icon on the top of
Business suite five times to activate the "more" panel, and confirm the version of
Business suite on the panel:​
Model​ Version​ Download Link​
Neo 3 Pro & Neo3 Pro 3.2.5 or above​ https://bytedance.feishu.cn/file/boxcntKkKMLgVRkbqWxvr
Eye​
PICO 4E​
PICO G3 ​ 3.2.4 or above​ https://bytedance.feishu.cn/file/boxcn8NbVNDrOafZHhwJZ

c. Make sure the 'Allow Control by Control Terminal' is switched on in the Business
Suite.​
 Check the version of Business Suite client on the headset, by clicking the time icon 5
times at the top of the launcher of Business Suite, which will be shown in the popup
panel, and switch on 'Allow Control by Control Terminal'.​

2. Devices Management​
2.1 Add a device
Section​ Illustration​ Feature descrip
PICO Business --​ • Click the PICO Business Suite ico
Suite​
• Go to the Devices page to check w
​ been added.​
Devices​ ◦ If no devices have been added
the middle to add a device.​
◦ If devices have already been a
Device" on the upper-right co
devices.​
 • Connect the headset and the PC t
​ • After the [allow control by contro
Devices​ the device will show up on the PC
• View the list of added devices and
◦ Click "Edit" in the Actions col
device ID.​
• Click "Done" to add the device. W
you are redirected to the Devices

2.2 Device status​

• Offline - The device is turned off or sleeping.
• Free - The device is not under control.​
• Standby - The device is in controlled mode or uncontrolled mode.​
• Playing - The device is under control and playing video.​
• Paused - The device is under control and video playback is paused.​
• Online/Total Devices​

2.3 Editing Devices​

Section​ Illustration​ Feature descrip
Edit Devices​ • Go to the Devices page.​
• Find the target online device. Onl
edited.​
• Move the mouse pointer over the
display the three dots button in th
• Click this button and click "Edit D
• This opens the Edit Device dialog
the device as needed.​
• Click "Confirm" when you are do

2.4 Control Devices​

 Section​ Illustration​ Feature descrip
Monitor Screen​ • Go to the Devices page.​
• Find the target online device. Mo
monitor only online devices.​
• Move the mouse pointer over the
"Monitor Screen ".​
• After entering the playback screen
resolution, frame rate and code st
Restart​ • Go to the Devices page​
• Find the target online device, Res
online device.​
• Mouse over the device list, click "R
reboot.​

Shutdown​ • Go to the Devices page​

• Find the target online device, Shu
the online device.​
• Mouse hover over the device list, c
device side shuts down.​

Recentering • Go to the Devices page​

the view of the • Locate target online devices, scree
headset​ monitor online devices​
• Hover the mouse on the device lis
View", and the device's View will b

Batch Manage • Go to the Devices page​

Devices​ • Find the target online device, Batc
only operate online devices in a
• Mouse over the device list, click "B
• You can check the device or click t
batch control.​
 • Batch Manage Devices function: M
control device volume, delete dev
down device​

3. Guide for Sync solutions​

3.1 Preparation​
❗ Before you use syncing solutions, prepare the necessary hardware and software
environment.​
After setting up the environment, install and check the software of the PC and VR
devices according to Section 1 above. Complete Adding Devices according to Section
2.1.​

3.1.1 Hardware requirements​

Hardware​ Details​
1 PC (as the console)​ • CPU: Intel Core i5 equivalent or above​
​ • Memory: 4GB RAM equivalent or above​
• Operating system: Windows 10 64-bit​
• Graphics card: GTX 1070 equivalent or above (This is not required if the
requirements from PICO Business Suite for PC.)​
1 router (for communication)​
​ 💡 Tips: Make sure that multiple VR all-in-ones can simultaneously con
stable manner. We recommend that you contact a professional rout
network solutions.​

• 1-10 devices: Home router​

• 10-15 devices: Home router over 1,000 RMB​
• 15-30 devices: Cisco business-grade access point (AP), which must be a
features​
• 30 devices and above: 1 Access Controller (AC) + Multiple APs (1 AP is r
additional 30 VR all-in-ones.)
Multiple VR all-in-ones (as user All PICO Business VR all-in-ones are supported.​
terminals)​ • PICO 4 Series:PICO 4E​
 • PICO Neo3 Series: Neo3 Pro, Neo3 Pro Eye (with PUI 4.8.15 or later)​

3.1.2 Requirements for streaming media server and supported devices​

Make sure to select "Install local media server" when you install PICO Business Suite on the PC.​
1. Go to File Explorer, right click This PC , and click Manage in the prompt menu;​

2. Select Service , and find ByteRTC Service Assistant in the right window, and run
it by clicking Start ,​
3. Final status should be the same as the picture below:​
4. If not was ByteRTC Service Assistant found, kindly come back to 1.3.1 PC/Laptop
to reinstall the Business Suite on PC/Laptop and make sure select 'install a local media
server' ;​
3.1.3 Hardware setup​
After you have prepared the preceding devices and set up your router, you need to​
1. Connect PICO Business Suite for PC with the router over a wired or wireless connection.​
2. Connect the VR all-in-ones to the router wirelessly.​
Note: Set all out-of-scope Wi-Fi networks on the PC and the head mounted display (HMD) to "do
not save".​
 VR all-in-one 1
VR all-in-one 2
PC Wired
(installed VR all-in-one 3
with PICO Router
Business
Suite) VR all-in-one 4
..
Wireless
.
VR all-in-one N

3.2 Add a Sync solution​

Section​ Illustration Feature description​
Solutions​ • Go to the Sync page. Then, click the
above "Add a Sync Solution".​
• Specify the solution name, solution
and background image as needed.​
• Create a new group in the category
• Click the "Add Content" button in t
category.​
• Select a resource type and upload r
needed.​
• Click "Confirm" to add the solution
Note: You can add a Sync solution via "
"Solutions".

3.3 Deploy a Sync solution​

After adding solutions, select the deployment mode according to your current network
environment:​
Offline Deployment:​
Offline deployment is recommended in the following scenarios:​
1. When the solution is deployed for the first time, the solution content and the number of
devices are large.​
2. The overall file size of Sync solution is greater than 10G.​
3.When updating the Sync solution, there are a lot of content modifications.​
Online Deployment:​
Online deployment is recommended in the following scenarios​
1. When the solution is deployed for the first time, the solution content and the number of
devices are small.​
2. The overall file size of Sync solution is smaller than 10G.​
3. When updating the Sync solution, only a small amount of content is added,
subtracted/modified.​
Section​ Illustration​ Feature description​
Offline • After you add a solution in Solution
Deployment:​ Management, find the solution and
"Deploy" in the Actions column.​
• Select the "Offline deployment" s
click the "OK" button in the upper
• View deployment instructions.​
• Click "Export Content Offline".​
• Select the target location on the PC
the pre_resource folder.​
• Connect the headset to the PC, cop
pre_resource folder into the root d
◦ If the pre_resource folder alrea
delete it and re-copy.​
• Disconnect the device from the hea
restart the headset.​
• Complete deployment.​
Online • After adding a solution, locate the t
Deployment:​ solution and click "Deploy" in the o
bar​
The online • Select the "Online Deployment" a
deployment is "Confirm" button in the upper righ
unavailable in • On the “Solution” page, select th
public be deployed:​
network ◦ Only devices “Online” can be
mode.​ the device is offline, see section
Device".​
• Click the "Deploy" button on the ri
deploy the device;​
 ◦ A maximum of five devices can
deployed at the same time. The
devices will be queued up.​
• The deployment progress of each d
displayed in real time.​
• After the deployment is complete,
automatically restart. If the restart
successful, the deployment status w
to 'Deployed'.​

3.4 Sync screen​

Section​ Illustration​ Feature desc
Sync​ • Click the PICO Business Suite icon
"Sync" to go to the Sync page.​
• Switch on the 'Broadcast to Devic
• Select the target resource to sync a
the resource icon.​
• Select an option as needed in the d
click "Confirm".​
• Start sync.​

3.4.1 Uncontrolled mode​

In uncontrolled mode, VR users can experience any configured Sync content on the HMD side.​
3.4.2 Controlled mode​
You can switch the device to controlled mode by using the 'Broadcast to Device'.​
In the controlled mode, the device has no control over the content. PICO Business Suite for PC
can control the device and play VR content synchronously.​
3.4.2.1 Broadcast Control Details​
Functional Diagram​ Feature breakdow
modules​
App control​ • Go to the Sync page.​
 • Select the target app content you want to co
button on the content icon, and click "Confi
window;​
• Click the ||| icon on the right of the page t
• Select the device you want to control;​
• Click Bulk Control to select the device to con

Video control​ • Go to the Sync page.​

• Select the target video content you want to c
button on the content icon, and click "Confi
window;​
• You can control the progress of the video, sta
whether to synchronize the progress, volum
control side.​
• Click the icon on the right to enter the contro
Panorama • Go to the Sync page.​
control​ • Select the target panorama asset you want t
button on the content icon, and click "Confi
window;​
• Then the panorama will be shown on all onli

4. Guide for Streaming solutions​

4.1 Preparation​
❗ Before using the Streaming solution, please prepare the hardware devices and set up
the environment according to Section 4.1.​
After setting up the environment, install and check the software of the PC and VR
devices according to Section 1 above. Complete Adding Devices according to Section
2.1.​

4.1.1 Streaming media server​

Make sure to select "Install local media server" when you install PICO Business Suite on the PC.
Kindly go to Chapter 3.1.2 for details.​
4.1.2 Hardware configuration for live streaming solutions​
4.1.2.1 PC hardware​
硬件设备​ 要求​
A PC (for control end and • CPU：Intel Core i7 or above​
content rendering end)​ • RAM：16 GB RAM or above​
• System：Windows 10 64bit​
• GPU：GTX 3070 or above​
• Network card：1000Mbps or above（Depending on the number of
VR terminals, if the number of terminals increases, the GPU
configuration needs to be increased）​
A PC VR device​ Neo 3 Pro/ HTC Vive​
A router ​ • 30 or less：Huawei AP 7060DN is recommended​
（The AP power adapter or POE power supply must be purchased）；​
• 30-50 Pieces：Ruijie ap-RG-AP850-I is recommended；（The AP
power adapter or POE power supply must be purchased）； ​
Multiple VR all-in-one headset PICO Enterprise version of VR all-in-one headset​
(as experience terminals)​ • PICO Neo 3 Series：Neo 3 Pro 、Neo 3 Pro Eye​
• PCIO 4 Series：PCIO 4 E​

Network topology​
VR all-in-one 1
VR all-in-one 2
PC Wired
(installed VR all-in-one 3
with PICO Router
Business
Manager) VR all-in-one 4
..
Wireless
.
VR all-in-one N

The following operations are also needed:​

1. Connect "PICO Business Suite" for PC with the AP by cable.​
2. Connect the VR all-in-ones to the router wirelessly.​
4.2 Guide for Stream Your Screen​
Section​ Illustration​ Feature description​
Add live • Click the PICO Business Suite icon on the PC to log
content​ Stream Your Screen.​
• Add content to live stream​
◦ Set "Sound", "Image", "Resolution Ratio", "Fram
parameters;​
◦ Select the "screen" or "window" to share​
▪ In the window interface, it supports that hi
need​
• Click "Share" in the upper right corner​

Streaming​ • If autoplay is on, all online devices will start stream

selected.​
• If autoplay is off, you need to select target devices a
start streaming.​

4.3 Guide for Use a Streaming Link​

Section​ Illustration​ Feature description​
Streaming​ • Click the PICO Business Suite icon on the PC to log
Steaming Link.​
 • Click "Confirm" to go to the Use a Steaming Link p
Click X in the upper-right corner to exit.​

• Add links to live streaming content.​

​ ◦ You can select a video format as needed.​
Use a ▪ 180​
Steaming Link​
▪ 180_LR​
▪ 180_TB​
▪ 360​
▪ 360_LR​
▪ Note: LR represents the left and right eyes,
• If autoplay is on, all online devices will start stream
is selected.​
• If autoplay is off, you need to select target devices
start live streaming.​

5. Guide for Kiosk Mode solutions​

5.1 Add a Kiosk Mode solution​
Section​ Illustration​ Feature description​
Solutions​ • Click the PICO Business Suite icon on the PC to log
• Click "Solutions" to go to the Solutions page. Then
"Add a Kiosk Mode Solution" to add a Kiosk Mode

Kiosk Mode​ • Go to Solutions and then to Kiosk Mode. Enter the

as needed.​
• Click "Add Content" in the upper-right corner to up
• Select "Screen back on from off" in the upper-left
works when the screen is on again.​
◦ Restart video: Video plays from the beginning
◦ Continue play: Video picks up where it is left
 • Video playback sequence adjustment: If you add m
the video playback order in the Video Order colum

5.2 Deploy a Kiosk Mode solution​

Section​ Illustration​ Feature description​
Solutions​ • After you add a Kiosk Mode solution in
Solutions, find the target Kiosk Mode solution.​
• Click "Deploy" in the Actions column of the
solution list. ​

• The deployment dialog box appears. Deploy

the solution according to the deployment
instructions.​

6. Apply Business Suite in WAN​

❗ Business Suite can be used in WAN and LAN.​
In WAN, the device can be remotely controlled.​

6.1 LAN Configuration​

For the usage in LAN environment, please refer to the method in section 1-5.​
6.2 WAN Configuration​
If Business Suite is used in WAN, configure it first. After the configuration is complete, you can
use each solution by referring to Section 2-5.​
1. First, ask your Technical project manager to apply for a "Business ID" for testing.​
2. In Business Suite, enable WAN Mode on the PC and device, and enter the same Business ID.​
a. Enter the Buiness ID on the device.​
1. Open Business Suite​
2. click the "Time" icon 5 times​
 3. Turn on 'WAN Mode'​
4. Open the Business ID panel and enter the Business ID​
a. Contact the PICO TPM team to get the Business ID.​
b. Type in Business ID and click Confirm.​
c. If the message in red displays "WAN connected" ,
the Business ID is successfully input. Click the
"Cancel" button, and the popup disappears​
5. Restart your headset；​

b. Type the Business ID on the PC.​

1. Open Business Suite​
2. Go to Settings​
3. Click the "LAN Mode is on" to 'WAN is on' to enable
WAN mode​
4. Open the Business ID panel and enter the Business
ID​
a. Contact PICO TPM team to get the Business
ID.。​
b. Type in Business ID and click Verify.​
c. If the message "Public network connection
succeeded" is displayed, the customer ID is
successfully entered.​
5. Reboot Business Suite；​
3. Enter the same Business ID on the PC and headset. On the 'Device' interface on the PC side,
add a device. In this way, functions such as device management, 'Sync', and 'Streaming' can
be realized in a WAN.​
Notice:​
a. Solution deployment module: In WAN mode, the online deployment is not supported.​

7. FAQ：​
Q1：How does the Streaming solution support "VR live streaming"?​
A1: After you connect your proprietary software (SteamVR apps or games) to the
PBXRPanoramaPlugin SDK through an adapter, you can select the adapted content in the
sharing window. For the live streaming mode, you can select "VR Mode" for panoramic one-for-
all live streaming.​
Adaptation method:​
Unity3D:​
PBXRPanoramaPlugin UnityPackage接入文档
Unreal Engine4：​
PBXRPanoramaPlugin Unreal Engine接入文档 ​