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01 Retailer Marketing Decisions
1) segmentation targeting, differentiation, and positioning Retailing: connecting brands with consumers 2) major product variables: product assortment retailing includes all the activities in selling products or services services mix directly to final consumers for their personal, nonbusiness use. retailers are business whole sales come primarily from retailing. store atmosphere shopper marketing focuses the entire marketing process on turning shoppers into buyers as they approach the point of sale, whether RETAILING 3) price decision during in-store, online, or mobile shopping. AND price policy
WHOLESALING everyday low pricing (EDLP)
high-low pricing 02 4) Promotion decision advertising Types of Retailers personal selling Amount of Service Classifications: sales promotion public relations Self-service 05 direct marketing Limited service 5) place decision Full service central business districts Product Line Classifications: Wholesaling shopping center specialty stores 1) Wholesaling include all activities involved in selling 04 Retailing Trends and Developments department stores goods and services to those buying for resale or business use. 1) increased uncertainty and disruption tighter consumer spending supermarkets financing changed consumer spending patterns convenience stores risk bearing market information some retailers benefit superstores management services and advice other retailers have tough times off-price retailer 2) selling and promotion 3) buying and assortment building 2) new retail forms, shortening retail life cycles, and retail convergence Relative Price Characteristics 4) bulk breaking 3) the rise of megaretailers discount stores 5) warehousing superior information systems off-price retailers 6) transportation 7) financing buying power factory outlets 8) risk bearing large selection warehouse clubs 9) market information 10) management service and advice 3) growing importance of retail technology Organizational Form Non-Store Direct Retailing 11) types of wholesalers 4) green retailing 1) voluntary chains merchant wholesalers brokers and agents a) environmentally sustainable practices IGA 1) direct-mail marketing 2) catalog marketing manufacturers’ and retailers’ branches and offices store design, construction, operations Western Auto 12) wholesaler marketing decisions 3) telemarketing product assortment True Value 4) direct-response television (DRTV) size of customer marketing type of customer recycling made easier 2) retailer cooperatives need for service 5) infomercials package and distribution Ace Hardware marketing mix product - product, price, promotion, place 13) trends in wholesaling 5) global expansion of major retailers Associated Grocers 03 01 Retailer Marketing Decisions 1) segmentation targeting, differentiation, and positioning Retailing: connecting brands with consumers 2) major product variables: product assortment retailing includes all the activities in selling products or services services mix directly to final consumers for their personal, nonbusiness use. retailers are business whole sales come primarily from retailing. store atmosphere shopper marketing focuses the entire marketing process on turning shoppers into buyers as they approach the point of sale, whether RETAILING 3) price decision during in-store, online, or mobile shopping. AND price policy
WHOLESALING everyday low pricing (EDLP)
high-low pricing 02 4) Promotion decision advertising Types of Retailers personal selling Amount of Service Classifications: sales promotion public relations Self-service 05 direct marketing Limited service 5) place decision Full service central business districts Product Line Classifications: Wholesaling shopping center specialty stores 1) Wholesaling include all activities involved in selling 04 Retailing Trends and Developments department stores goods and services to those buying for resale or business use. 1) increased uncertainty and disruption tighter consumer spending supermarkets financing changed consumer spending patterns convenience stores risk bearing market information some retailers benefit superstores management services and advice other retailers have tough times off-price retailer 2) selling and promotion 3) buying and assortment building 2) new retail forms, shortening retail life cycles, and retail convergence Relative Price Characteristics 4) bulk breaking 3) the rise of megaretailers discount stores 5) warehousing superior information systems off-price retailers 6) transportation 7) financing buying power factory outlets 8) risk bearing large selection warehouse clubs 9) market information 10) management service and advice 3) growing importance of retail technology Organizational Form Non-Store Direct Retailing 11) types of wholesalers 4) green retailing 1) voluntary chains merchant wholesalers brokers and agents a) environmentally sustainable practices IGA 1) direct-mail marketing 2) catalog marketing manufacturers’ and retailers’ branches and offices store design, construction, operations Western Auto 12) wholesaler marketing decisions 3) telemarketing product assortment True Value 4) direct-response television (DRTV) size of customer marketing type of customer recycling made easier 2) retailer cooperatives need for service 5) infomercials package and distribution Ace Hardware marketing mix product - product, price, promotion, place 13) trends in wholesaling 5) global expansion of major retailers Associated Grocers